Colony Plumbing, Heating & Air Conditioning

Located in Cedar rapids, Iowa

Address: 2224 16th Ave SW, Cedar Rapids, IA 52404, United States

Phone: +1 319-364-4328

Rating: 4.9

Services

Small Business
On-site services
Online estimates
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet
Repair services
LGBTQ+ friendly
Transgender safe space

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-26 - Rating: 5)
The 2 installation workers showed up as scheduled and completed the furnace installation as estimated. The work was excellent and would strongly recommend them for this type of installation. They were very knowledgeable and helped me understand the furnace operation options.

Review 2 (2024-08-15 - Rating: 5)
Tom was amazing! I had 2 birds get into my fireplace and he safely removed them and got my fireplace looking brand new! He also fixed the outside vent to make sure it didn’t happen again! 10/10 recommend!

Review 3 (2024-11-22 - Rating: 5)
Colony Plumbing, Heating & Air will be my 1st call from this day moving forward! I had a shower drain leaking through the ceiling into the basement bathroom at my rental property. I called after hours & they were on it! John was great to work with especially since I was 4 hours away and unsure what was really going on in the rental. The communication was very clear and straightforward. I’m very happy with my experience working with this company, as well as their technician. I recommend that you choose them for any type of project or emergency with plumbing, heating or air. I will be referring my family & friends to them as well!

Review 4 (2025-01-06 - Rating: 5)
Excellent service! The technician was professional, thoroughly explained the issue, and took the time to ensure everything was fixed correctly. He returned with the necessary parts and completed the job with care. Highly recommend!

Review 5 (2024-10-31 - Rating: 5)
Such a great experience! Matt came to give us our bid and was great! More importantly he didnt try to up sale us! That was the biggest difference from the other bids we got and it was refreshing! New furnace & a/c unit installed in one day. Guys were respectful and very nice. A+ Highly recommend Colony

Review 6 (2024-10-23 - Rating: 5)
Lawrence was phenomenal to work with. He was very good at explaining what he did and any questions that I had was very good with informing me on what was going on. The work was done and a very timely efficient manner. Super happy with the way he cleaned everything up. Do not have to worry about wiping one thing down. I’ve used colony heating and cooling several times and I’m super happy with their work.

Review 7 (2024-05-09 - Rating: 5)
Thanks for the awesome install! This will come in handy in our farm store to give us and our customers a comfortable shopping environment! Sincerely appreciate your hard work, Reese and Lorenzo!! We’ve even put a little fence up around it to keep our farm critters out of the area. ;)

Review 8 (2024-11-15 - Rating: 5)
I had new furnace installed on Nov 14. Initial consult on 10/29 was easy to schedule and no waiting.Cost estimate included information on federal tax credit applicable to my new unit. Scheduler called me within a day to put me on calendar for 11/14. (my old furnace was still working but 30 yrs old. Now I can enjoy a full house thanksgiving w/o worry of it deciding to die on a holiday wkend!) Excellent work, two techs were polite, respectful of property and patient with all my questions. They arrived promptly and finished the job (7:30a- approximately 2:30 p) as planned. Left my basement cleaner than they found it.VERY happy with Colony’s expertise and professionalism!

Review 9 (2024-12-13 - Rating: 5)
What a great job they did fixing our fireplace. The glass mysteriously shattered and Colony had it looking like new. Made our little puppy supper happy to have her heat back! Highly recommend.

Review 10 (2024-12-04 - Rating: 5)
I had Colony come out to set up and show me how to run my gas fireplace before using it. They explained everything to me so I could start my fireplace safely. They called when they were on the way. They were on time. Very kind and courteous. They even had covers for their shoes.

Review 11 (2024-11-16 - Rating: 4)
Update: Colony reached out to me after I left this review below, and they sent someone different to our home. They did another inspection and recommendation for free. I appreciate them reading their customer reviews and trying to make it right. Thank you.Original review: We did not feel like adequate time or care was spent for the amount we paid for the service call. The employees said the water pressure wasn’t affected by cold water, yet we tried it after their 15 min service call and it was affected.

Review 12 (2024-12-20 - Rating: 5)
The service technician was outstanding. He was very thorough and my gas fireplace looks like new.

Review 13 (2024-08-16 - Rating: 5)
Wonderful service experience. Water heater was leaking and not heating. They came same day. Very courteous, clean, and thorough. Highly recommend Colony Heating and Air Conditioning, plumbing. Thank you!!!

Review 14 (2024-11-29 - Rating: 5)
Black Friday. Furnace is out. Called Colony at 8am, technician was at my home before 9am. He diagnosed the problem, got the part and had the heat back on in an hour. He was respectful of our property. He explained the repair and gave an accurate estimate. We we pleased with the service.

Review 15 (2024-10-03 - Rating: 5)
Colony plumping and heating is one of the best companies I have called to fix my heating problem. I was impressed that they didn’t charge to come and give me an estimate. The technician came and fixed my problems explaining as he went along. I’m am very pleased with the outcome.

Review 16 (2024-08-02 - Rating: 4)
They gave me bad news but delivered it well. They got someone out same day that I called and he got there before the end of day so it was a better rate. I got the call and had the estimate time set up almost immediately after the tech left. Really good service all around, they got me in quick and are being a great help. Only missing a star because this is going to cost me so much money and if I gotta suffer Im going to spread it around.

Review 17 (2024-12-31 - Rating: 5)
Service man was here to repair broken furnace and did a wonderful job !Courteous very good at his job and in and out in no time! I would definitely recommend this company for service work on your furnace!! Reasonable prices also!!!

Review 18 (2024-06-18 - Rating: 5)
Punctual for hvac, plumbing, gas line. Phone call prior. Their attention to detail very much appreciated as well as clean up!!! Spotless transition!!!!! Thank you so much!!!!

Review 19 (2024-11-29 - Rating: 5)
Firstly, the female I spoke with to set the appt up was fantastic. Made light of the situation with a pun, then made it clear how cost works, timing, and how to prepare for the visit.Got a call from the technician prior to arrival. Once arrived, he was quick to diagnose the problem, explain what was wrong and why, and resolve said problem. He also didn’t come off like a salesman; didnt try to sell me a new water heater or furnace like a few have tried to do in the past.Lastly, price was significantly lower than I expected. Will be staying with Colony!

Review 20 (2024-03-11 - Rating: 5)
We’ve always had a great experience with Colony. They put in gas fireplaces for us several years ago, and we have been very happy. Recently, they installed a new furnace for us. Steve was great in helping us decide the best furnace for us and giving us a quote. The team that did the install was fantastic and did an install job that exceeded our expectations. We live in an older home and there was some very suspect wiring of the previous furnace. The crew did a great job cleaning it all up and making it look nice and tidy (before and after photos below). We are very happy customers.

Review 21 (2024-06-19 - Rating: 5)
Very satisfied with the Tex team very professional. The new fireplace is a little different than the old one that had been in for about 18 years and will take time to get used to but we love it. Thank you.

Review 22 (2024-07-29 - Rating: 5)
I was so very impressed and grateful to Colony Heading and Air Conditioning. Our air conditioner was on the fritz and we were near melting! The kindest gentleman came to our rescue (on a Sunday no less!) and in less than 30 minutes had us up and running again. His professionalism and kindness were such an unexpected surprise. Thank you Colony!!

Review 23 (2024-11-12 - Rating: 5)
I had Colonys fireplace department out to clean two fireplaces. They did an excellent job, the techs have a ton of knowledge and great customer service. I would highly recommend Colony Plumbing, Heating, Air Conditioning and Fireplaces for all of your maintenance needs.

Review 24 (2025-01-08 - Rating: 5)
Had multiple issues that needed addressed and not only were they fast and courteous but also extremely patient and knowledgeable with my many questions. i highly recommend!

Review 25 (2024-11-19 - Rating: 5)
Alex was the technician who checked my fireplace problem. He was pleasant and I felt he really had my best interest at heart. Highly recommend Alex and Colony!

Review 26 (2024-11-06 - Rating: 5)
Install crew was great. Installed runners to protect floors before starting anything. They worked continuously until job was done. Very professional. Highly recommend.

Review 27 (2024-04-02 - Rating: 5)
Everyone was great! Courteous, responsive and helpful from the people who man the phones to John who inspected my old furnace, Steve who helped us find the right replacement furnace, the three men who installed it and the one who inspected it afterwards. All good service. Satisfied customers here!

Review 28 (2024-12-21 - Rating: 5)
Technician provided good communication and professional service. He quickly detected the problem with my control board, found a replacement, and got it installed. Furnace is now working well.

Review 29 (2021-02-26 - Rating: 5)
The Team Josh and Cory showed up punctually. They were courteous and friendly. They installed the fireplace efficiently and professionally. The provide good instruction regarding the use of the fireplace.Would recommend this team from Colony for future work.

Review 30 (2024-08-15 - Rating: 5)
The tech called to give me a heads-up at the time scheduled. He was friendly but professional. He offered a suggestion for a modification to lessen condensation on the burners. He had the parts on the truck. There was no wasted time or another appointment needed. I would give Colony & their tech, 5 Stars for sure. Oldbuck

Review 31 (2024-11-22 - Rating: 5)
Ive always have had a positive experience with Colony Plumbing,Heating & AC. Currently I am in the midst of a kitchen remodel which required plumbing hook up. TJ, my plumber was kind & a true professional - answering all my questions and also helping me with suggestions on this project & others. The service & quality pf products is top notch. I highly recommend them for all your plumbing & HVAC needs.

Review 32 (2024-10-18 - Rating: 4)
I have used Colony for years, they are good quality plumbers, not a lot of Tradesmen know about Boilers. Prices are high for work they complete. Overall great service.

Review 33 (2024-07-23 - Rating: 5)
Colony has been consistently professional, timely, and helpful. They have been great at answering all my questions regarding regular service and how to get the most out of my appliances as well as walking me through my unplanned adventures that come with ownership.

Review 34 (2024-09-19 - Rating: 5)
Colony Heating serviced our gas fireplace recently and I was very impressed. The service tech was very knowledgeable and professional. He went above and beyond to clean and check every component of the fireplace. I would highly recommend them!

Review 35 (2024-11-04 - Rating: 5)
Starting with Matt/Sales, he explained the product so I could understand it and recommended a thermostat. T.J.and Cole showed up on time and got right to work. They seemed to work well together. T.J. Walked me through getting the thermostat set up. When they left, it looked like they hadn’t even been there. Thanks guys!

Review 36 (2024-08-28 - Rating: 5)
Got scheduled in a couple days of giving us a quote for a new air conditioner and furnace. They did a phenomenal job! They cleaned everything up you couldn’t even tell they were there. I would highly recommend!!!!

Review 37 (2021-12-01 - Rating: 5)
We contracted with Colony for a new bathroom installation in our basement. We installed a stool, shower and sink.We were given an estimate for parts/labor as well as fixtures from Plumb Supply which was reasonable.While the plumber was installing water lines and drain pipes, we asked if he could move one existing drain pipe that went across the ceiling of the soon to be new bathroom, without hesitation, he was able to move it so that we could have a nicely finished ceiling.We have been incredibly pleased with the level of service, professionalism and attention to detail and would highly recommend them.

Review 38 (2024-07-22 - Rating: 5)
Colony was amazing for us. We had a leak in our water heater and found it the morning after a substantial storm. They were able to come out the day we called them, drained the tanks and got us set up with replacements and upgrades for leak prevention within 24 hours. Service tech was great to work with.Will absolutely use Colony in the future

Review 39 (2024-12-19 - Rating: 5)
Colony Heating and Air Conditioning came to our rescue on a very icy Saturday when the brains of our furnace decided to expire. The repairman, John, knew what was needed to repair the furnace and had it back up and producing warmth in a short period of time. Thanks, Colony.

Review 40 (2024-11-01 - Rating: 5)
They did a great job cleaning and fixing my fireplace! Quick to figure out what was wrong with it, had the part on hand and installed it right away. Very fast, friendly, and professional!

Review 41 (2024-07-16 - Rating: 5)
Very pleased with installation of new furnace by Blair and Ben. They were considerate, respectful, competent, and professional in every way. Arrived on time and left premises neat and clean. We also appreciated a follow up call the next day to confirm our satisfaction with the installation. We recommend Colony highly! Rev Larry and Jane Schmidt

Review 42 (2024-11-27 - Rating: 5)
Very rapid and excellent service. Our furnace was out the day before Thanksgiving as we awaited a carload of family. All was fixed and running by noon! Many Thanks

Review 43 (2024-08-06 - Rating: 5)
Colony installed our original furnace/air/fireplaces in 1996. The few times we have needed service, they were extremely prompt and knowledgeable. Today we needed air conditioning service and Tanner told us they also do plumbing. We will definitely use them again and recommend them!

Review 44 (2024-11-05 - Rating: 5)
The thermostat in the garage wasnt working. John from Colony Heating and Cooling came out. John was very nice and very friendly. It only took under 5 minutes to fix the issue. Thank you so much.

Review 45 (2024-09-09 - Rating: 5)
Very clean and neat water heater replacement. Both techs were very professional and personable. On time and on quote. Would definitely hire them again

Review 46 (2024-08-03 - Rating: 5)
Our HVAC system bit the dust during our most recent Iowa heat wave. Colony was 1 of 5 estimates we received. We really wanted a Trane system for our furnace & AC. The pricing & financing were on point, when we asked for certain details & items to be written into the contract Steve was great about making those revisions in a timely manner. When we ran up against some very tough scheduling issues because some of the main unit items were not in stock, Steve & Scott solved those problems so that our installation could be completed & we wouldn’t have to come home to a steaming hot house from a hospital trip to MN.The installation team from Colony were on time & worked diligently & carefully to get the old units uninstalled & taken away & the new units installed in ONE DAY! Thanks to TJ, Connor & Marty for all your hard work & expertise. A special shout out to TJ for taking the time to answer my questions about everything & one of the other workers for talking to me about the inspection process so we could be sure to schedule it after our hospital trip. We even found an item in our old system that our previously hired company who has done our spring & fall maintenance for the past 3 years has OVERLOOKED & never mentioned for 3 years (the whole time we’ve been living in this house). Because of this experience Colony is the only company we’re going to call for any type of heating, cooling or fireplace needs in the future.

Review 47 (2024-08-01 - Rating: 5)
John at Colony came out, provided thorough inspection and excellent communication. Provider walked through all possible outcomes and gave explanation for processes. Customer service exceeded all expectations and if John represents the level of service and character Colony maintains I would trust and recommend them any time with plumbing concerns.

Review 48 (2024-10-16 - Rating: 5)
Lawrence is detailed and thorough. Always making sure to address our issues and explain what work he is going to perform! 10/10 would recommend for anyone’s plumbing needs

Review 49 (2024-12-18 - Rating: 5)
Service man was prompt polite and did a great job cleaning our fireplace and getting it running perfect. Would recommend him.

Review 50 (2024-08-25 - Rating: 5)
He was friendly, helpful and did a good job for us. I really appreciated him coming on a Sunday when it was very hot out. The house is much better with tge ac working. Thanks

Review 51 (2024-08-26 - Rating: 5)
They were great, we had issues with our AC cooling. They were out they were out the next morning. Ended up being a cracked joint that needed to be replaced and they had a estimate the next morning. Fast, very good communication would recommend.

Review 52 (2024-07-28 - Rating: 5)
On call service was quick, detailed, and very pleasant for coming out on a saturday. Price to fix was very reasonable. Colony has overall been a top choice as they are very knowledgeable to the industry and accommodating to their customers.

Review 53 (2024-08-30 - Rating: 5)
Alex was very knowledgeable. He came across as objective and explained several options to us to address our long term HVAC needs (we have an old system). His efforts have made Colony Heating and Air Conditioning our front runner for when we replace our system.

Review 54 (2024-11-15 - Rating: 5)
Tanner was very thorough and meticulous at cleaning and servicing my fireplace. Seemed very knowledgeable and, in addition, a fine young man.

Review 55 (2024-12-27 - Rating: 5)
Efficient, knowledgeable, tolerated questions they must have been asked a hundred times already. Explained what they did and why they did it. Done and quickly.

Review 56 (2024-08-29 - Rating: 5)
Fast and friendly service for my new AC unit in this heat wave from everyone during the entire process - from the phone call scheduling to Colton and Connor doing the install. Work looks good and clean. Definitely recommend. Thank you!

Review 57 (2024-10-02 - Rating: 5)
The tech called in advance and was on time. Pleasant, knowledgeable and efficient. Cost was less than we anticipated and no one tried to “upsell” from what we had asked for in the beginning. Definitely would recommend!

Review 58 (2024-07-16 - Rating: 5)
I couldn’t have been more happy with our service from Colony! Four days after signing the paperwork four our new house, we were having issues with our air conditioner. We were able to get someone to come out the same day and fixed it right away! Would highly recommend!!

Review 59 (2024-10-30 - Rating: 5)
Tanner was great! He continue to determine what the issue was with our fireplace. Then fixed it. We had another company come last fall and they didn’t fix it.

Review 60 (2024-11-19 - Rating: 5)
My first time using services. Service man Very friendly - explained issues and actually showed me. Answered all my questions in detail and in a way I that understood. Will use again.

Review 61 (2024-07-14 - Rating: 5)
Colony was fast to respond on a Sunday for emergency service when our AC stopped working and it was going to be 93 degrees. Our tech was courteous and efficient and answered all my questions with a smile! First time using Colony and I will be happy to use them in the future!

Review 62 (2024-12-13 - Rating: 5)
Your employee was very focused and worked on my equipment- both furnace and fireplaceHe is also great as I asked questions and he explained .Great guy-

Review 63 (2024-10-07 - Rating: 5)
My Teck was so nice! He explained all he was doing. He also said that we were doing the right things to keep this unit working the best.Loved his work!!!!

Review 64 (2024-12-23 - Rating: 5)
Furnace went out on a December weekend. Prompt response, communication top notch. John was courteous, knowledgeable, & efficient!

Review 65 (2024-12-16 - Rating: 5)
Service person was friendly and did a great job fixing our fireplace. Explained the issue and repair was efficient!

Review 66 (2024-07-10 - Rating: 5)
Ryan is absolutely awesome!I would definitely use this company again, and when I do, I will ask for him by name.Whoever did the original installation on the bathtub faucet was clearly overzealous with the set screws, but thanks to Ryans patience and expertise, the leak was fixed without having to create an access panel on the opposite side of the wall.And the price was right too.Need a plumber? Call them. You wont regret it.

Review 67 (2024-04-24 - Rating: 5)
I had seriously considered cancelling when I found out the cost was almost $200 more than I paid other companies in the past. Colony did a much more thorough tune up/check up that it was well worth the money! And I received a very detailed report with pictures and results. The young service man knew his stuff and was very pleasant.

Review 68 (2024-12-12 - Rating: 5)
Technician was very respectful by wearing booty’s and laying tarp down to keep everything clean.After cleaning, the fireplace looks new again.

Review 69 (2024-10-17 - Rating: 5)
Guy was here on time and was very courteous and friendly. Checked everything over and made a couple of suggestions, but did not push, allowed me to make decisions. He even got along with my dogs!

Review 70 (2024-06-22 - Rating: 5)
Thank you so much Colony team for making our home and in all honesty, our lives comfortable again! Everyone at Colony from the service reps to the technician who literally, saved the day, exhibited the utmost of professionalism and competency. A special thanks to our technician who quickly diagnosed the problem and got our AC working again in no time flat! He truly went the extra mile!! And, I don’t write this review based off a one and done service call. This review is overdue for multiple Colony services. For the last couple of years, we’ve used another local “reputable” company for our HVAC, plumbing, and fireplace needs. But, I was left consistently disappointed when the “fix” was simply a bandaid, and then felt overcharged when they would have to be called back out because the problem hadn’t been fully resolved. Eventually, I lacked confidence in their technician’s skills and finally gave Colony a call (wished I would have started with them first, would have saved a lot of money and headaches—-hindsight). After a number of services over the last few months, I have the confidence in Colony’s skilled technicians and their abilities to resolve the issues the first time, so much so that I decided to invest in their maintenance program! It has been a “fantastic” decision! Choose Colony, you won’t be disappointed!

Review 71 (2024-12-26 - Rating: 5)
Colony is very professional and does a great job with the issues we are having!

Review 72 (2024-08-19 - Rating: 5)
I am very grateful for the service on my a/c and furnace. I appreciated the information Craig gave me and how he answered all my questions. He was kind, professional and easy to work with.

Review 73 (2024-11-21 - Rating: 5)
I had a furnace and air conditioner installed today the service installers were great very professional and knowledgeable. Great job guys.

Review 74 (2024-11-21 - Rating: 5)
Really impressed with service. TJ & his assistant were very Profesional & courteous. I couldnt be happier.Tks,Mark Thurm

Review 75 (2024-08-09 - Rating: 5)
Excellent customer service. Marty was very polite, informative, answered all of our questions took time to make sure we understood everything about the appliance. Thank you.

Review 76 (2024-12-30 - Rating: 5)
They just installed a new furnace in my home. Did a great job! Showed up as scheduled and were very professional. Left the work area cleaner than when they got here. They installed my Air Conditioner a few years ago also. Would recommend them highly. -Just updating my review. New furnace installed years ago now. I had a problem with the furnace and called. They came out same day and had it taken care of. Cant say enough about this company. They are just great. The tech who came out was just wonderful.12/24 - Another update. I had a leaky tub/shower faucet. Its a 40-year-old Delta faucet that I feared could be a real problem. John Burnett came out and was able to rebuild the faucet. John is a great guy. He explained the problems that could arise with the faucet being this old. (could include cutting into wall to replace valve if necessary) But he was able to get the faucet taken apart and make the repair at minimal cost. Again, I highly recommend Colony Plumbing, Heating & Air.

Review 77 (2024-12-02 - Rating: 5)
Great service. Came in and performed the work quickly and was informative about what I can do just for better performance between service calls.

Review 78 (2024-07-08 - Rating: 5)
Craig was awesome! He did a very thorough job. He is very knowledgeable and patiently explained my situation and options moving forward. I was glad he took my service call today!

Review 79 (2024-06-28 - Rating: 5)
Colony Heating & AC always does an excellent job, they were able to work us into their schedule last minute to repair our blower motor. We definitely did not want to be without our AC when the weather is hot.John had us up and running within an hour. I would definitely recommend for your heating and cooling needs.

Review 80 (2024-03-11 - Rating: 5)
Our technician this morning was wonderful! He was polite, friendly, and did a very thorough and careful cleaning of our fireplace. I was impressed he even looked at the chimney. We have been so very pleased with all of our Colony Heating experiences….sales, installation, and service. We look forward to working with you again on our future plumbing and heating needs!

Review 81 (2024-06-25 - Rating: 5)
They fit us in on a hot day emergency as air conditioning quit working. Technician quickly diagnosed and fixed the issue with a new replacement part he had onboard. Less than 1/2 hour snd we are cool again.

Review 82 (2024-06-18 - Rating: 5)
Everyone I dealt with at Colony Heating & Air Conditioning about my water heater (Nick, Joy & Ryan) were pleasant & efficient. They had a slot for me the next day. Ryan even showed up early. Great job all around. I will definitely use Colony again!

Review 83 (2024-03-14 - Rating: 4)
I recently had the pleasure of working with Colony Heating and Air Conditioning, and I couldn’t be happier with their service. From start to finish, they demonstrated professionalism, expertise, and outstanding communication.When it came time to replace our aging AC & furnace, Colony stepped up to the challenge. Colony swiftly removed the old AC & furnace and replaced it with a modern, energy-efficient model. The team did a great job; the installation process was seamless. They also did a great job with cleanup after they were done. The only issue we had was with the thermostat. We could not Program it and it appeared to not run correctly. Woke up in the middle of the night with the temp at 82. We called them about this and they had a couple of Techs come back out and correct the issue. So far everything was been working as expected.

Review 84 (2024-07-16 - Rating: 5)
We called Colony at 9 am and by noon had our new toilet installed. Ryan was pleasant and clean and through. We will definitely have se Colony again

Review 85 (2024-12-10 - Rating: 5)
John did a great job in repairing our furnace. Quick and efficient! Great customer service!

Review 86 (2024-09-19 - Rating: 5)
The technician was prompt and knew what was doing. Did an excellent job. And gave us some good advice about which batteries to use in our remote

Review 87 (2024-08-30 - Rating: 5)
Our fireplace looks like new!TJ was very courteous & professional.We’ll definitely. have him back for the next cleaning

Review 88 (2024-12-13 - Rating: 5)
Colony checked over our gas fireplace, cleaned and even painted it so it looked new again. I would highly recommend their service.

Review 89 (2024-09-12 - Rating: 5)
The technician from Colony was very professional, tidy and quickly resolved our problem. We appreciate the great service we were given!

Review 90 (2024-07-08 - Rating: 5)
Every aspect of this organization is A FIVE STAR.Joy was my lifesaver with compassion, efficiency and kindness.Ryan was AMAZING. They broke the mold on this young professional. He was polite, efficient , professional AND NEAT AS A PIN. We enjoyed his time in our home. Soooo kind and thoughtful.A+

Review 91 (2024-07-10 - Rating: 5)
Tammy, in the Service department is always friendly on the phone and finds a way to get a repair person out quickly. Henry the technician is also friendly and fixed my A/C very quickly. I highly recommend Colony Heating and Cooling.

Review 92 (2024-12-12 - Rating: 5)
The repair of our fireplace was completed in a very highly conscientious manner. The area was left in excellent condition.

Review 93 (2024-07-24 - Rating: 5)
Ryan was a Rockstar!!!!My husband installed the first of two new faucets in our bathroom.The second posed a real challenge. My husband had turned our hot water off and was struggling with a compression ring that would not budge.. I said, you are done. Secretly he was glad.We called Colony Heating and Air conditioning as we had used them in the past for plumbing and a fireplace insert.Ryan came in, fixed the problem and installed the new faucet. He cleaned up after himself and even polished any fingerprints off of the faucet before he left.Colony, you have a great employee!!!Thank you Ryan!From the Hanel’s

Review 94 (2024-10-17 - Rating: 5)
Our house was like 52 degrees but when we turned our furnace on, it made some noise and stunk. Colony came out two days later and fixed it and only charged 300.00 for a non emergency service call.

Review 95 (2024-06-12 - Rating: 5)
A/C was found to be not working upon returning home in the evening. I called Colony after hours and talked with answering service. The tech called me within 10 minutes and was at my house in less than an hour. (I live in Johnson County).He had the problem diagnosed in 5 minutes upon arrival and showed me the problem. He had it repaired within 30 minutes. He showed me the problem, what he needed to do to fix it, and the cost.I have used Colony many times on my 32 year old house. Highly recommend them !

Review 96 (2024-07-26 - Rating: 5)
I have enjoyed having Colony Heating in the years past and now have had the experience of colony Plumbing I was very impressed with Jeff he took very much time to explain how to take care of my water heater thank you so much Jeff you were amazing!

Review 97 (2024-09-12 - Rating: 5)
I have dealt with Colony for years. I have always found their staff (whether on the phone or in person) very helpful. They have been responsive, efficient, and friendly.

Review 98 (2024-12-30 - Rating: 5)
Everything is back in working order and I’m happy with the job performance! Love it!

Review 99 (2024-08-22 - Rating: 5)
On time. Pleasant. Competent. Good communication, explained what he was doing.Clean. Thorough.Fireplace now good to go for the upcoming season. Thanks Colony!

Review 100 (2024-12-18 - Rating: 5)
The colony guys did a great job installing my garage heater. Very friendly and knowledgeable.

Review 101 (2024-09-20 - Rating: 5)
Outstanding and friendly service each time. The appointment was made within a couple of days of my call. Would recommend!

Review 102 (2024-12-02 - Rating: 5)
Excellent, over the top customer service! The repairman that provided us service went above and beyond! I wouldn’t use any other company!!

Review 103 (2023-06-23 - Rating: 5)
Colony installed a new AC condenser and coil at my home. Excellent work. Great crew. Very professional. Glad I chose Colony for this project.

Review 104 (2024-12-04 - Rating: 5)
He did a great job! He worked very efficiently and was very respectful. Thank you!

Review 105 (2024-08-20 - Rating: 5)
Awesome job putting in and taking out old water heater. Quick and efficient. Answered all my questions. Cleanup area.Will get Colony again for my plumbing needs

Review 106 (2024-07-09 - Rating: 5)
Had full AC and Furnace replaced. Quick turnaround and great customer service. From sales guy to install guys. All were great. Will do business again.

Review 107 (2024-11-01 - Rating: 5)
Quick and friendly service. Did an excellent job explaining the problem very satisfied with work done

Review 108 (2024-04-24 - Rating: 5)
Colony was so great! They came the same day we called to give us a quote. Matt provided us with a few different options for quotes and educated us on everything so we could make an informed decision. Colony’s excellent customer service, competitive quote and financing option helped us feel confident as we made this large purchase. The technicians that came and installed our new HVAC were on time, did their work quickly and taught us about our new units. Thanks to the team at Colony for helping us out!

Review 109 (2024-06-18 - Rating: 5)
Dan was my technician and he did a great job. Very thorough and came out same day on one of the hottest days of the summer so far. I will be a long term customer going forward. Thank you so much.

Review 110 (2024-07-07 - Rating: 5)
John responded to a weekend failure of the motor in our central air blower. He was friendly, knowledgeable, and very kindly left us a substitute motor until a new one couldordered. This saved us about 5 days of being without air conditioning during 86 degree weather.

Review 111 (2024-10-11 - Rating: 5)
Colony Heating and Air Conditioning has saved us more than once. They ALWAYS respond quickly and effectively from water leaks to bathroom upgrades. They show up on time and adjust as needed (when other contractors delay the results) and are kind and courteous. I HIGHLY recommend Colony for home and business.

Review 112 (2023-02-17 - Rating: 5)
HVAC Maint. work completed by Tanner. This Colony Employee did an outstanding job and answered all my questions. Tanner instructed me on how to remove thermostat and replace batteries. We have had great service from Colony for over a decade. The Skyline Ranch is very greatful.

Review 113 (2025-01-03 - Rating: 5)
They did a great job! Professional and polite.

Review 114 (2024-10-23 - Rating: 5)
Great crew. Explained controller when finised. Cleaned uo before leaving. Love my new fireplace!

Review 115 (2024-12-12 - Rating: 5)
Completed regular service on both furnace and gas fireplace and was professional and cleaned up completely before leaving.

Review 116 (2024-03-28 - Rating: 5)
The whole process with Colony went very smoothly from the sales rep to installation. The gentlemen that installed our new furnace called ahead of time and arrived when they said they would. They were very polite and respectful of us and our home. Great job Colony!

Review 117 (2024-07-16 - Rating: 5)
TJ came the same day to make sure we had working AC. He was kind, thoughtful and professional. Appreciated the quality help today!

Review 118 (2024-10-23 - Rating: 5)
The technician showed up on time, was very knowledgable and helpful. Fixed the problem with our water heater and educated us on some PM we could do.

Review 119 (2024-12-27 - Rating: 5)
They were prompt, courteous, and efficient. Stayed until job was complete.

Review 120 (2024-06-17 - Rating: 5)
Service was done quickly. Very friendly and professional technician. He suggested things that could be done to make my A/C run more efficiently, but was not pushy. I will use Colony again in the future.

Review 121 (2024-11-22 - Rating: 5)
Had a leak in our furnace. They made time in their schedule. Fixed the problem easily and quickly.

Review 122 (2024-04-19 - Rating: 5)
Everyone is very friendly and professional. Very knowledgeable and efficient. They take care in keeping your home clean in and around their workspace. Clean up like theyve never been here. Have used Colony for over 30 years and service has been great every time. Highly recommended.

Review 123 (2024-12-06 - Rating: 5)
Daniel was great got the furnace fixed for me. I really appreciate what he did.

Review 124 (2024-11-29 - Rating: 5)
The tech was very careful to protect everything. Gave me a full description of the problem. Works great, thanks.

Review 125 (2024-01-11 - Rating: 5)
Colony promptly dispatched a technician to North Liberty who arrived approximately 3 hours later when our water heater wasn’t lighting prior to another snowstorm. He was very kind and knowledgeable and solved the issue quickly then took a little extra time to ensure the solution was adequate. He also provided helpful followup and troubleshooting advice should further problems arise or recur. He did not push unnecessary replacement of parts or the system.

Review 126 (2024-10-09 - Rating: 5)
Excellent service! They had an opening in their schedule and our fireplace insert was installed before we expected.

Review 127 (2024-09-14 - Rating: 5)
The technician that came into our home was professional, friendly, and had the issue fixed quickly. It was a very good experience!

Review 128 (2024-07-04 - Rating: 5)
My air conditioner quit working and needed new parts. Called and within two hours a tech came out and fixed the broke parts in under an hour. The tech was very knowledgeable and answer all the questions I had.

Review 129 (2024-10-01 - Rating: 5)
John was excellent, as always! On time, thorough, and professional. We appreciate him so much!

Review 130 (2024-08-01 - Rating: 5)
Installation went well as expected. Crew was on time, courteous, responsive to my questions. I would recommend Colony to anyone.

Review 131 (2024-08-28 - Rating: 5)
TJ went above and beyond to get my a/c back up and running. Excellent workmanship and great professionalism. Much appreciation!

Review 132 (2024-07-10 - Rating: 5)
Very professional and efficient. Walked us through all of our new units to make sure we understood how to take care of them before they left the job site.

Review 133 (2023-09-06 - Rating: 5)
After researching several local companies, I decided on Colony. When I made the call, the lady was very nice and I was able to get an appointment within 24 hours. The gentleman who came to my home was clearly committed to fixing my AC unit, not just simply telling me to replace it. He thought of, and tried, every possible solution until it was fixed at a cost I could afford. He took his time, explained things to me so I could understand, and the whole process helped me trust 100% in the work done. They’re the best.

Review 134 (2024-09-05 - Rating: 5)
Did a great job cleaning, repairing, and improving our long dryer vent line (with booster fan). Highly recommend!

Review 135 (2023-01-25 - Rating: 5)
Workers went the extra mile to custom fit our ducting to the new heater, and even replaced our humidifier filter and got it working without request (hasnt worked for years).

Review 136 (2024-08-16 - Rating: 5)
Awesome service. Came out right away and got my air fixed. Great price and technician.

Review 137 (2024-11-15 - Rating: 5)
Professional service. Never any issues. Friendly technicians and staff. Would definitely recommend.

Review 138 (2024-11-14 - Rating: 5)
The technician called right away Monday morning. He was here when he said he would be. Thats unusual. Thank you!

Review 139 (2024-05-22 - Rating: 5)
Outstanding team to work with! From the beginning of getting the system assessment and quote to the installation team the process was seamless and painless. The installation team was great, took care when taking out the old system and bringing in the new system. We couldn’t ask for anything better. Very highly recommend you calling and working with the Colony team!

Review 140 (2024-06-27 - Rating: 5)
The technician came early (which we liked), diagnosed the problem with our central air conditioning, and had the part needed to fix the problem. Lucky for us since the inside of our house had gotten to about 86 degrees.

Review 141 (2024-08-16 - Rating: 5)
They were very prompt having a service technician come out to see what our problem was with our furnace/AC. It was only about 4 hours until he was here. He solved the problem.

Review 142 (2024-05-14 - Rating: 5)
Very pleased - Colony arrived on time, took precautions to cover floors/steps, removed the old, installed a new furnace/AC unit and cleaned up efficiently/in one day. I couldnt ask for better service. Prompt, courteous and friendly!! I know several companies who could take a lesson or two from Colony. Thank you guys!

Review 143 (2024-02-03 - Rating: 5)
Colony was GREAT our water heater went out with water leaking and we called them on Friday night. They were here the next morning and replaced. Our tech Dillon was very nice. I would recommend them to anyone for heating air conditioning and plumbing very good company to work with.

Review 144 (2024-12-03 - Rating: 5)
They fixed my issue, and have been doing an expert job! Thank You! Customer since 2000.

Review 145 (2024-01-10 - Rating: 5)
Wednesday morning around 11 am I discovered that my hot water heater was leaking all over my basement. Made a couple of calls based on the order they appeared on Google. Colony was my third call. They were able to get a very outstanding technician over to my house within an hour. After deeming it was not a replaceable part and the entire water heater needed to be replaced, he quickly made and estimate and after agreeing to said estimate he was back at our home within 40 minutes with a brand new water heater and promptly installed it. The job was finished by 3 pm same day. I cannot thank Colony and the extremely great guy that they sent to do the work. Would recommend very highly as we had a fantastic job done and amazing customer service!

Review 146 (2024-08-09 - Rating: 5)
Amazing customer service! Super friendly, knowledgeable and respectful install team. Exceeded our expectations! We also love the new AC unit (it’s quiet) and the thermostat is really user friendly. Thank you to the Colony team!

Review 147 (2024-01-16 - Rating: 5)
Outstanding experience. Each department that i dealt with provided quick and professional service. They had a sense of urgency, which reassured that I made the correct decision in calling their emergency service line on Saturday evening. An extra kudos to Dan for his two trips that went into Sunday morning. Keep up the great work and customer service. 👍

Review 148 (2023-03-08 - Rating: 5)
Arrived shortly after our call. Extremely knowledgeable and professional. A very pleasant experience given the fact that our house was freezing cold. Not anymore!

Review 149 (2024-10-24 - Rating: 5)
Called Colony out for a 2nd opinion. Tech was very nice and helpful offering reasonable solutions to help save money!

Review 150 (2024-09-11 - Rating: 5)
TJ called and came early prior to the scheduled appointment. TJ is very knowledgeable regarding our natural gas fireplace operations. He did an excellent job repairing and cleaning the fireplace. I would highly recommend Colony and TJ for any fireplace or HVAC repairs.

Review 151 (2024-01-26 - Rating: 5)
Service was excellent and very fast. My furnace stopped working and I called Colony and they were able to come out very fast. Within an hour or two. Got me up and running in no time and was very reasonable. Glad I called them.

Review 152 (2024-09-26 - Rating: 5)
Had a really good experience with TJ. Wouldn’t hesitate to use again. Very thorough and professional.

Review 153 (2024-10-16 - Rating: 5)
The service man was courteous, seemed very knowledgeable, and explained the furnace malfunction well.

Review 154 (2024-03-20 - Rating: 5)
Jeff did a great job. The only issue I had was the price. I was charged $265 for the replacement of one kitchen faucet. And the estimate the clerk from the company reluctantly gave me when I called to request the service was $250 for 2 faucets. Apparently they charge > 250$ for one.

Review 155 (2024-08-03 - Rating: 5)
Prompt service on a Saturday morning. Quickly identified the problem and repaired our A/C on a hot day. Technician was knowledgeable and friendly.

Review 156 (2024-03-21 - Rating: 5)
Plumber was amazing, he arrived on time, finished the job in great timing, and was personable. He let us know exactly what had to be done as well as cost before starting work.This company has always been our first call at sign of problem. Cant recommend high enough!!

Review 157 (2024-10-19 - Rating: 5)
Very friendly and did a great job .Im really happy that this got done.Thank you so much.

Review 158 (2024-04-03 - Rating: 5)
Gary was professional, knowledgeable and polite. We would still be in the cold w/out him! Other companies would not service our “different” 16 yr old furnace that uses oil. Thank heavens for Colony Heating & AC and their diverse knowledgeable employees like Gary, we appreciate you so much!

Review 159 (2024-01-18 - Rating: 5)
Colony was responsive to my emergency furnace needs during a blizzard and came out to make repairs when needed! The technician was knowledgeable and problem solved the issue and had the replacement part installed within an hour of arriving. Great service!

Review 160 (2024-02-10 - Rating: 5)
I had a wonderful experience with Colony in their installation of my new garage heater. Steve Thatcher made a thorough advance assessment of the cost of heater purchase and installation cost in his quote. The installation team did a very professional job of installing the natural gas line, mounting the heater to the garage ceiling joists with vibration dampeners and running the wiring out of sight in the attic and garage wall to the thermostat mounting on the opposite side of the garage. They also provided information about what minor maintenance should be done in the future, left a container with us containing the heater operating and maintenance instructions. All in all, I am very pleased with both the professional installation and the great crew that accomplished the work. I highly recommend Colony for anyone considering the types of work that they do. Kudos to the crew of Steve, TJ, Cole, Marty, Reese and Matt! Barry Brown

Review 161 (2024-09-25 - Rating: 5)
I had an emergency plumbing situation. They were here quickly and the service call was reasonably priced.

Review 162 (2024-10-17 - Rating: 5)
Little mix up on schedule, but took care very quickly. Everything was done as expected and very professional

Review 163 (2024-10-17 - Rating: 5)
Very professional and knowledgeable about servicing the furnaces and fireplaces. I highly recommend Colony Heating for your furnace and fireplace needs! Today I had water heaters replaced. The servicemen were on time and took time to review the system with me.

Review 164 (2024-07-03 - Rating: 5)
Nick was amazing at Colony Heating and Air Conditioning! I don’t know what he makes, but he needs a raise! He went above and beyond! Thank you so much!!!

Review 165 (2024-11-12 - Rating: 5)
Great customer service. We have been with them for over 30 years.

Review 166 (2024-09-17 - Rating: 5)
Did an awesome job on my fireplace, looks brand new. They are very affordable and professional.

Review 167 (2024-09-30 - Rating: 5)
Henry was personable and knowledgeable. He cleaned our mini-split thoroughly

Review 168 (2023-12-16 - Rating: 5)
We’ve been happy with our service from Colony every time we’ve called them out to the house. From running an existing gas line up to our kitchen to checking on our HVAC, and most recently for venting our range hood exhaust out our roof, they always do an excellent job! Very quick, friendly, and professional. I’d recommend them any day!

Review 169 (2024-11-30 - Rating: 5)
Technician was very polite and explained the problem. He was able to repair the issue that night.

Review 170 (2023-07-18 - Rating: 5)
Our air conditioner needed replaced. Called for an appt and was lucky enough they had a cancellation same day so was able to get estimate done same day I called. Matt was very professional and able to break everything down so I could understand what all needed to be done. For install the techs were on time and worked around my kids and dogs being him. Couldn’t have asked for better service and better people to work with!

Review 171 (2024-03-27 - Rating: 4)
Early, respectful, clean and friendly. Henry was technician and I appreciated his expertise. I think the furnace could maybe have been just a little cleaner as gauged by top of furnance[ hence 4 0f 5]. But Im a perfectionist. Colony in general is very easy to work with and pricing was fair. H extended a coupon to me which I appreciated.

Review 172 (2024-02-22 - Rating: 5)
Colony Heating & AC got my little plumbing issue fixed and in a very timely manner. John was fantastic. I was so pleased he was able to get the job done so quickly and completely. Highly recommend both Colony AND John. Thank you so much!!!

Review 173 (2024-02-22 - Rating: 5)
We just had a plumbing problem that the folks at Colony took care of. They were available to help us right away, which is great, because we have only one bathroom. The staff are all friendly and a pleasure to work with 🙂 I’ll be happy to have them take care of my future needs.

Review 174 (2023-11-16 - Rating: 5)
We have been please with the services we have received from Colony Heating and Air Conditioning. They have been very time friendly and employees are very knowledgeable and respectful. Quick response time in getting back to us . Great customer service. Highly recommend them for all your home projects.

Review 175 (2025-01-02 - Rating: 5)
Extremely professional and competent!Always pleasant and any repairs are completed in a timely fashion. I Trust Colony to solve any issues.

Review 176 (2024-01-21 - Rating: 5)
We love having Colony service our furnace and air conditioner. The service technicians are ALWAYS very knowledgeable (I ask a lot of questions), thorough in diagnosing and servicing, and very kind! TJ cleaned our gas fireplace for the first time, and it looks brand new! Thank you, Colony! We are very grateful for you!

Review 177 (2018-04-27 - Rating: 5)
I called Colony Heating when I was in search of a new water heater. Mark and Marty had done such a great job last year when they put in my new Trane air conditioner and heater, that I knew I could trust them. Justin put in my new water heater and I am so thankful for the cleanliness and time it took him. Thanks to all at Colony Heating and Air Conditioning!

Review 178 (2023-11-29 - Rating: 5)
This afternoon we suddenly realized the house was getting cold & only cold air was coming out of the furnace and it’s 16 degrees outside. A quick call to Colony and in less than 20 minutes a repair man was at my door. He was friendly, professional, and quick to diagnose and fix the problem. In less than half an hour we were cozy warm again. If asked what I thought of Colony… I’d would highly recommend them!

Review 179 (2024-02-26 - Rating: 5)
I had never done business with Colony before today. I called at 8 am and had a quote on the repairs by 8:30. At noon the tech called and came shortly after. By 2pm the furnace was able to be fixed for less than the quote. I was very satisfied.

Review 180 (2024-03-28 - Rating: 5)
John was at my home today to put in a replacement cartridge into the shower handle. John called to tell me he was on his way, he arrived on time, and did a great job of replacing the part in the shower handle. He explained what he was doing and answered all my questions. I will call Colony Heating and Plumbing for future hearing or plumbing problems.

Review 181 (2024-01-24 - Rating: 5)
They were very polite, both in scheduling service and in doing the service. They were very efficient and did the servicing correctly & neatly. When they were finished, they answered all of my questions and gave me some additional advice about carbon monoxide detectors, which I appreciated quite a bit.

Review 182 (2024-12-22 - Rating: 5)
John was prompt getting here on a Sunday. Very professional and took care of the problem.

Review 183 (2024-09-25 - Rating: 5)
The person was very informative.he was fast and did a great job.i will definitely call them again .

Review 184 (2023-09-12 - Rating: 5)
We bought our gas fireplace insert through Colony and couldnt be happier. They made some extra trips back to our home to ensure the fireplace was working correctly.Weve since had them back for routine maintenance and once again very pleased with their service.

Review 185 (2023-11-07 - Rating: 5)
These folks are so respectful of your space, money, and time. I’ve been delinquent on my responsiveness and they have just been patient, kind, and professional. I’ve had to wait to fully test the AC I’ve had them install but I’m sure that if there are issues they will help me.I don’t recall the name of the woman at the front desk but she was very kind and helpful.Matt, Cole, and TJ answered all my questions and Nate was very responsive on scheduling. I was incredibly appreciative of Matt just removing his shoes (without prompting) for the initial sale. This may seem like a very small thing but it set the stage for the level of respect that was coming toward me. Thank you, Matt, for this kindness.Thanks everyone.

Review 186 (2023-12-06 - Rating: 5)
I came home from.work to find the temperature in our house was under 60°F and Colony was able to come out and diagnose the problem within an hour. There was really no good fix for our 30 year old furnace, the motor was kaput and there were no real guarantees if we tried replacing it. Colony was able to remove our old furnace and replace it with a much more modern and energy-efficient furnace. They were professional and provided great communication throughout the entire process. I was given step by step instructions on running the new thermostat and received recommendations on how to pick out the best replacement filters. Being a homeowner can be tough, but Colony was there for us when we needed them.

Review 187 (2024-06-08 - Rating: 5)
Steve Thatcher, Connor and Colton were knowledgeable, punctual, polite, and professional. We were very pleased with our AC unit installation. Highly recommend Colony Heating & AC.

Review 188 (2024-07-24 - Rating: 5)
The service was excellent and prompt. The service technician was very friendly, honest, and helpful. Would recommend them to anyone!!

Review 189 (2023-12-12 - Rating: 5)
Colony rep (sorry, bad memory...cant remember his name) was prompt, professional and friendly. He seemed very thorough in making sure that everything was in safe working order. Work area was clean after he left. I was very satisfied with the visit.

Review 190 (2024-12-04 - Rating: 5)
Been doing business with Colony for over 40 years and keep coming back. Always treated fair.

Review 191 (2024-11-01 - Rating: 5)
The technician was very professional and knew what he was doing. I would highly recommend him to anyone.

Review 192 (2024-12-18 - Rating: 5)
Colony communicates very well and their technicians are friendly and knowledgeable.

Review 193 (2024-06-20 - Rating: 5)
Alex was awesome. We were without A/C and I had no idea what to do. Alex showed up and made every part of the repair easily understandable and was an awesome guy.

Review 194 (2024-06-28 - Rating: 5)
I called for emergency for my business and Jeff from colony responded within an hour or so. Had a temporary fix due to special parts and Jeff was very professional in identifying and fixing the issue.