Polar Bear Jacks Home Services, LLC
Located in Broken arrow, Oklahoma
Address: 3400 E Houston St, Broken Arrow, OK 74014, United States
Rating: 4.8
Services
- Online estimates
- On-site services
- Repair services
Categories
- Plumber
- Air conditioning contractor
- Electrical repair shop
- Heating contractor
- Home builder
- Insulation contractor
- HVAC contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-07-31 - Rating: 5)
A hot day for a hot job but Polar Bear Jacks did a cool job. My old system was 22 yrs old & needed to be replaced. Every thing went smoothly & the crew did an excellent job. I recommend PBJs to show up on time & do the job right. -
Review 2 (2024-11-07 - Rating: 5)
This is one of the great companies we all hopeto work with. J.J.and Willie the air duct crew went above and beyond to make sure all our issues in the attic were addressed. It was a pleasure to work with these guys. They always left the area clean and communicated with us every step of the way!!Thank you Polar Bear Jacks you can work on my house anytime! -
Review 3 (2024-10-30 - Rating: 5)
I used polar bear jacks home services to spray foam my shop. Ronnie and his crew did an amazing job, prompt on time and very reasonably priced. I also admired his let’s get it done attitude while maintaining quality workmanship. -
Review 4 (2024-08-06 - Rating: 5)
I recently had the pleasure of working with Zack from Polar Bear Jacks, and I couldnt be more impressed. Zack serviced my AC unit, and his professionalism and expertise were evident from start to finish.Not only did he provide excellent service, but he also took the time to answer all my questions and offer useful maintenance tips. Its clear that Zack takes great pride in his work, and I truly appreciate his dedication to ensuring my AC is running smoothly. I highly recommend Zack and Polar Bear Jacks for anyone in need of reliable and top-notch HVAC service.Thanks Zack! -
Review 5 (2024-09-16 - Rating: 5)
They are the first company in two years who actually took the time to crawl under our house to help us understand why it felt so humid and why proper airflow seemed to be an issue.JJ was incredibly thorough during his inspection, capturing photos and videos of everything he found down there. He and Willy did a great job walking us through their suggestions for fixing the problems and patiently answered all of our questions. Because of how severe the damage was, they got us on the schedule right away.Once the job was completed, they took more photos of what they fixed and made sure we fully understood everything they had done. We really appreciated their attentiveness and expertise! -
Review 6 (2024-08-26 - Rating: 5)
Polar Bear Jacks has come to repair our air conditioning units twice, each time they provided excellent service. JJ & Ken performed excellent work and were really nice guys as well! When someone asks for a heating and air recommendation, I will definitely mention Polar Bear Jacks. -
Review 7 (2024-08-30 - Rating: 5)
When our furnace died and the heat was rising, Im so glad I counted on this crew. I was beyond impressed with the service , patience, and hard work of this team when replacing our furnace/AC. Willy and JJ hit the ground running to get our house cooled again and I was amazed by their expertise and their work ethic. Braving ridiculous heat and solving unexpected problems they did whatever it took to get the system up and running so we could have comfort in our home again. I am extremely grateful for these guys and soo glad I chose this Team to rescue us 100 percent!!! Ronnie Bridges did a great job on our insulation install. They all worked fast and hard and did a great job of cleaning their work area like they were never here. Real Professionals.Theyve earned our business for life. -
Review 8 (2023-09-24 - Rating: 5)
Very pleased with entire job they did for my boss, from original quote to completion. Replaced 3 large units in 2 days. Richard, JJ & Willy laid down tarps to protect flooring for tear out & carefully extracted old units. No trash left behind. They even called out coworker to remove closet shelving to get old units from attic without damagingwall/trim. Highly recommend this company for price, professionalism & communication. -
Review 9 (2024-09-13 - Rating: 5)
I want to thank Ronnie for all of his attentiveness in the detail of his work. Not only does he get things done in a timely manner, he has great prices too! Super respectful and friendly. We appreciate you! Definitely recommend Ronnie!! -
Review 10 (2024-11-09 - Rating: 5)
We have lived in our home for 25 years and it has been so difficult to control the temperature. Josh Hollon helped to change that. He came in and got right to blowing insulation in our attic. He help us in more ways than he knows. Thank you for your professionalism and hard work. -
Review 11 (2024-06-29 - Rating: 5)
Polar Bear Jacks installed spray foam in our new build and we are very pleased with their work. Ronnie Bridges was our spray foam technician and he was very thorough in his work, including cleaning up, and also very patient answering all of our questions. The house is much cooler inside with the insulation, even in the heat of the summer. Highly recommend. -
Review 12 (2024-08-21 - Rating: 5)
I had Zach and Devin come by my house today! They even came out earlier than what I had scheduled! Let me tell you, the knowledge these men had amazed me! They knew exactly what to do, how to get it done. They let me walk around with them and taught me a few things as well to keep my unit clean. The thing that amazed me the most was they told me my carbon monoxide detector was in a bad spot and that it should be moved closer to ground floor. Having 2 kids, knowing that could save my family one day, so thank you so much Zach and Devin for being so professional and quick so my family could be cool again! -
Review 13 (2024-09-25 - Rating: 5)
Very professional. I had my attic insulation replaced by Ronnie and he was quick and thorough. The cost was significantly lower than previous quotes. I will hire them in the future. -
Review 14 (2022-07-02 - Rating: 5)
An A+ Team! These folks are thorough, clean, and friendly. I had a furnace, condenser unit, and air handler system installed the day after I requested it for a fair price just before temps hit the 100s. And they answered all of my random questions along the way which is a big plus. Thanks again PBJ -
Review 15 (2024-10-21 - Rating: 5)
Just seen the Facebook post giveaway and wanted to say how awesome polar bears jacks company is they provide quality services and prices!come check them out! -
Review 16 (2024-11-09 - Rating: 5)
Ronnie Bridges is a Godsend. Our home has been so hard to keep cool in the summer and warm in the winter. Thanks to him we will no longer have that issue. He came in, gave us an excellent quote and got right to insulating our home. He is a very hard worker, extremely professional, kind and considerate. I felt so bad having him go in our attic at the height of Septembers heat. I cannot say enough great things about him. Thank you for the many ways you helped us. He has earned our business and I will recommend him to everyone we know. -
Review 17 (2024-10-04 - Rating: 5)
Jordan was a great help when my AC went out in the summer. Bless him and this wonderful company. -
Review 18 (2023-08-25 - Rating: 5)
We had a great experience with our HVAC replacement today through Polar Bear Jack’s! They were super quick about getting us scheduled next day, which was especially helpful given the 100+ degree temps outside and our old unit failing to keep our home cool. Richard, JJ, and Willy were prompt, courteous, efficient, and even playful with my kiddos and understanding of the chaos that comes with having kids and a dog running around. I highly recommend! -
Review 19 (2024-02-02 - Rating: 5)
This is the second time I’ve used this company in my building process. I would not use anyone else. Their quality of work, communication and timeliness are superb. The pricing is fair and competitive. They will always be my go-to company. -
Review 20 (2023-10-06 - Rating: 5)
Called Adam early in the morning on 10/5/23 when my furnace wasn’t working. He had a tech over the same day to diagnose, and fix the issue. Being a contractor myself I appreciate the customer service. -
Review 21 (2017-04-15 - Rating: 5)
The work went great. Adam, the owner, came out to the house to see what we wanted done three times before we even started, just to make sure we were all on the same page about what needed to be done, and to do a thorough evaluation of the house so that what we bought would be the right equipment for the house.The crew that worked the job were fantastic, from the guys doing the insulation to the guys installing the A/Cs and furnaces! There were issues that came up during the installations, as there are in any fairly complex project, and they were handled very well by the guys. Whenever they encountered a problem (and they did several times), they came up with a solution and took care of it. Robert and the guys went above and beyond, in my opinion, but they treated it as though it was all a normal part of the job. They really wanted to get things right, and really wanted us to be satisfied before they left. And they did, and we are!Polar Bear Jacks is up on all the latest technology and methods, and Adam is more than happy to explain it to your satisfaction. Youre not getting the run-of-the-mill A/C installers with this company. Youre getting the cream of the crop, but youre not having to pay exorbitant prices. These guys are a tremendous value. I highly, highly recommend them. -
Review 22 (2021-08-09 - Rating: 5)
We have two systems and one was in need of some serious repairs. We opted for replacement instead. We interviewed 4 companies and received similar price quotes for similar products, so the decision really came down to the people working for the company. Our experience was great from the beginning with Polar Bear Jack. Dil, the sale rep was detailed and answered every question we hand. He was down to earth, pleasant and didnt try to upsell us on things we didnt want. Once we decided on having them do the install, I co-ordinated with Crystal in the office. She was pleasant and helpful. When the day arrived Robert and Roberto were the installers. They showed up on time, very friendly and happy to answer any questions about the process. Things got started and it was smooth sailing. Later in the day two additional installers, Tyler and Willie, came to help facilitate the finish of our install. Again, they were pleasant and willing to answer questions as they came up. They all maintained a clean working area. They had respect for me and my home. Everything was wrapped up and working by 4pm. The system has been in place for about one week and it is quiet and cooling beautifully. We made the right choice. The employees of Polar Bear Jack were great! Thank you! -
Review 23 (2021-02-04 - Rating: 5)
It was super cold and weekend to boot when our thermostat when out, we called a couple of companies but was only able to get Polar Bear Jacks to send someone out. Robert came and replaced the thermostat for us. He was very friendly and did an amazing job. Thank you again Robert for the quick and friendly professional response. Lisa B. -
Review 24 (2020-01-23 - Rating: 5)
Polar Bear Jacks is a great company. Over the years I’ve had them out for both my AC and heat. They always do a great job! Their prices are very reasonable and their work is fantastic! Their technicians are friendly and knowledgeable. I highly recommend them. We will continue to use Polar Bear Jacks. -
Review 25 (2019-07-25 - Rating: 5)
We had a new heating and air unit installed, and would highly recommend this company. They were professional, friendly, and did a great job. They were thorough in explaining the system, and in showing how everything worked after the system was installed. They have great prices for high quality systems as well, and offered yearly maintenance plans if you wanted one. We were very happy with this company! -
Review 26 (2020-07-05 - Rating: 5)
Our AC went out on July 2nd, the hottest day of the year so far. I was sure we were going to spend the holiday weekend sweltering before we could get it fixed or replaced, or at least spend double for the holiday/weekend pay. We called Polar Bear Jacks because our son had recently used them to replace an AC unit that went out unexpectedly and he was pleased with their work and price. I talked with Adam and he said he could have someone out to look at it that day. I was pleasantly surprised as it was already pretty late in the afternoon. The repairman showed up within an hour. After some diagnostic work, we discovered the compressor was shot. It was already after 5:00 but Adam came out and worked up estimates for our fix or replace options. He also brought two portable indoor AC units with him to set up so we could have the temperature in the house stay livable until we were fixed. We decided to replace the entire system, and I expected it would be after the holiday weekend before we could get the project started. I was wrong. Jack had two of his team volunteer to work their holiday to get us up and running. They showed up the next morning and worked through the heat of the day instead of spending the holiday with their families. They were courteous, conscientious, and professional. And by the end of the day we had a new AC unit cooling the house. The equipment was top rated. The price was better than fair. Jack is the most knowledgeable AC guy I have talked to. And his team did great work. Thanks Polar Bear Jacks! -
Review 27 (2021-12-01 - Rating: 5)
Hotshot Electric was great to work with. I called many electricians and Hotshot Electric were the only company that called me back the same day. Many of the other companies did not call me back for 2 weeks. I talked with David and scheduled to get the job quoted. He came on time and was very professional. I received a quote for the electrical install later that afternoon. Once I approved the quote David reached out and we scheduled for the work to start. He sent two great electricians out to my house and completed the job. I am very pleased with our 50amp RV hookup at the house. I will be using Hotshot Electric again for any of my needs. -
Review 28 (2022-02-07 - Rating: 5)
Service is fantastic. Our heat pump stopped working on a cold Saturday night and the service manager (KC) was out within an hour to fix it. They even monitor and respond to e-mails immediately, even on weekends. The lady that called in response was super helpful and kind. I’m impressed. -
Review 29 (2015-08-03 - Rating: 5)
These guys are AMAZING! My AC went out overnight last night and it was 80 degrees in my house by morning. I called Adam at Polar Bread Jacks at 9 this morning and him and Grant were at my house at noon. They worked hard to get it back on. They explained everything to me. I didnt feel like I was getting taken advantage of at all. Both gentlemen were extremely nice. They had me fixed up in a few hours and even gave me a military discount for my husbands service. I will forever use this company and would recommend them to anyone. -
Review 30 (2015-07-09 - Rating: 5)
This company was recommended to me by a PSO auditor while I was making my house more energy efficient. They came out and gave me a quote which was far more reasonable than several of the areas big AC companies. My wife and I also really liked Adam and Richard and we felt like they really wanted to earn our business. We ended up using them to replace our upstairs Furnace and AC and their follow up and professionalism has been awesome. We will definitely use them for replacing our downstairs units and would recommend them to anyone. -
Review 31 (2019-01-02 - Rating: 5)
Weve used them on two different occasions for replacing heaters. Customer service was amazing, work was done in a timely manner and handled with true professionalism. Cant say enough positive about this company and its team of employees. Polar Bear Jacks will always be out go to guys for any heating and cooling needs. -
Review 32 (2021-02-01 - Rating: 5)
We have Polar Bear Jacks on speed dial any time we are having troubles. They are fast, professional, and knowledgeable. We always ask for Robert because he is a good representative of his company and he is very knowledgeable about his work! -
Review 33 (2021-04-27 - Rating: 5)
Robert and Willie did a great job on the install. They were very professional and cleaned up the entire work site. Dil was a great sales person. He keep us up to date on the whole process. Would definitely recommend. -
Review 34 (2024-01-19 - Rating: 5)
Took a chance and trusted the reviews. My heater had been blowing cold air and then heat. This had been going on for years and no one could find anything wrong with my system. Casey came out and did a diagnostic and found nothing wrong with the system but when I told him that we had a nest installed he decided to check the equipment settings and there it was…I had a gas furnace programmed as an electric furnace. Within one day my furnace had 2 hours less usage! Wow! NEXT: the insulation looked very minimal and Ronnie came out. I had 3 inches of blown in insulation. I don’t know what happened to it but they had a fair quote and Ronnie was so polite and came out the next day. Now I have 16” of white snow in my attic and I am sure my pocket book, in the long run, will appreciate the work he did. He took pictures for me and answered all my questions. That winter wonderland in the attic will be enjoyed for years to come! Thank you Polar Bear Jacks and Adam for answering all my questions and having a great team to meet our needs! -
Review 35 (2021-02-01 - Rating: 5)
My heater broke on me a week before christmas! I called 2 other heating and air places but they wanted me to wait 2 weeks!? I called polar bear Jacks heating and air and Robert came out the same day! He did a great job super quickly.Me and my family didnt have to go one night without warmth! 10/10 recommend. -
Review 36 (2022-12-15 - Rating: 5)
We have a 100 year old home and they offered a creative solution to our insulation issues. Adam and the whole crew did an amazing job and was easy to work with. Highly recommend! -
Review 37 (2021-11-06 - Rating: 5)
The only thing ‘bad’ I have to say is that I thought I had signed up with their service plan last spring, and not the one time service for the spring and fall maintenance.Though, both times, the service tech had been very helpful and had gone above and beyond. as a first time home owner I feel confident i found a reliable company for my HVAC needs.Anyways, come spring time maintenance I do plan on making sure I’m on a service plan. -
Review 38 (2023-11-27 - Rating: 5)
Ronnie was very professional and straight to the point made getting a quote on getting my home foamed easy. Even pointed me to use polar for my future hvac needs! -
Review 39 (2016-01-31 - Rating: 5)
Adam, Grant & their team are the best in the business. Their quality assurance process & incorporating building science into their business has set them apart from the rest. We love our homes which they have worked & also use their maintenance program. If you care about being comfortable in your home there is no other HVAC company to call. Thank you Polar Bear Jacks! -
Review 40 (2016-05-13 - Rating: 5)
Adam & Grant had to make the call on my unit because they were so busy. Even though it has been close to a year, they came out and solved several problems and did not charge me. They were very pleasant to work with and were truly interested in solving problems in a way that helped me and was not just a quick fix to get in and out quickly. They were here for five hours. They had solutions and advice to get the most out of my unit. I will be a lifelong customer of theirs. Out of all the companies I used to build my new home, they are one of two that did outstanding work. The other guys I have had to argue with, put up with substandard work and overchargesI sincerely recommend the company for your next project. Thanks to Adam and Grant. -
Review 41 (2016-10-26 - Rating: 5)
Polar Bear Jacks has done outstanding work for our company for many years. They have maintained all of our current units and installed all of our new units & vent work when we remodeled. They are a dependable, reliable, hard working team that we highly recommend. -
Review 42 (2021-06-28 - Rating: 5)
We had an awesome experience with them. Khei came out and was very professional and knowledgeable. He explained everything and did an awesome job getting our AC back up and running. Will use them again in the future! -
Review 43 (2022-06-25 - Rating: 5)
Our 22 year old Trane a/c unit was needing freon and not cold. I contacted 2 companies, a Trane dealer and Polar Bear Jack. My sister referred Adam from Polar Bear Jacks. She had an American Standard hvac system installed by them. Never heard of that brand. But it didnt take long to find out Trane and American Standard are identical, manufactured same plant, just different logos. I contacted Adam from Polar Bear Jack, and his knowledge, customer service sold me. His crew was as good as he said. Hard working, skilled and professional. You cant go wrong with Polar Bear Jacks, Adam or his team. -
Review 44 (2021-08-25 - Rating: 5)
Roberto had excellent customer service. Provided clean and professional work. Also, had great attention to detail. Will always use Polar Bear Jacks for all future HVAC needs. -
Review 45 (2016-05-02 - Rating: 5)
Adam and Robert went above and beyond to insure we were happy with our new HVAC and water heater. Although they ran into a few equipment issues along the way they worked hard to make sure we werent without AC and warm water for long. They even came by on their day off to make sure everything was good to go. This is the first HVAC system Ive ever had to replace in a home and Im happy we picked Polar Bear Jacks. Adam was very thorough in explaining different options and providing prices as well as guiding us along the PSO rebate program. I never once felt like he was trying to sell me on anything we didnt need or want. We look forward to seeing them again for our seasonal maintenance. Is that weird to say about your heat and air company? -
Review 46 (2016-02-15 - Rating: 5)
Have used Polar Bear for years now on projects large and small, have never once been disappointed. This team is top notch and is the very best value for the money in this business. They are professional, prompt and knowledgeable. I would highly recommend them for any project. -
Review 47 (2021-02-18 - Rating: 5)
Technician stayed in contact to time of arrival. Got stuck in the snow called to let me know was running late. Did a good job. Pricing I felt was a little high however, due to extreme weather conditions and Covid situation understandable. Would I recommend this company to someone else yes I would. -
Review 48 (2020-09-15 - Rating: 5)
Great response time! In my case, I called at around 4 and they had a tech at my house around 5 to figure out why my A/C wasnt working. I cant speak for parts prices or labor prices but the service call was competitively priced. The technician (Casey, I believe) was friendly and professional and got the job done right. -
Review 49 (2021-02-26 - Rating: 5)
Willie,Colton,Blake have been working for the week at the apartments that I live in. Today they came to work on the mess of a mini split that was in my living room. These gentlemen not only were proficient but professional and all around great people to not only have in my house but around my kids and my dogs which was a plus so I didnt have to worry about putting my dogs up while they worked. They had to replace a unit in the living room and rewire the other 2. They arrived early explained what they were gonna do and were 100 percent ready to work. These guys are top notch and in my opinion should always be called first. I recommend this company HIGHLY!! -
Review 50 (2019-09-23 - Rating: 5)
UPDATE -Since posting the original review, Polar Bear Jacks contacted us & reminded us that at the time they were in a lawsuit with Bryant over the problems they were having with Bryant & some of their equipment, so that is why we were told to find a different Byant dealer. Since then, they have gotten their lawsuit with Bryant settled/resolved, making it possible for them to work with them. Polar Bear Jacks said they were willing to come & inspect our unit to identify the problem. Since then, they have & have replaced the compressor, went through the unit, & inspected it. They did this with no additional charge to us. The unit is now working fine & Adam assured us that he would remain in contact with us to ensure that it continued to work properly. For that, being a business owner myself for the past 35 years & knowing what it is like to have to go back & replace items that were out of warranty & not due to any fault of our own, I respect them for doing this. Thank you again, Adam, for being a man of your word. Highly recommend this company.We had 2 HVAC units installed in our newly built home in 2014 by Polar Bear Jacks. One was installed for regular use & the other was installed in our basement that is only used for when we have guests. We had guests come to stay with us in late 2016 & tried using the unit in the basement for the first time & it wouldnt work. We called a local HVAC repairman, who came out & told us the compressor was burnt-up. When we called Polar Bear Jacks in 2017, they told us they no longer sold these units (Bryant) & that we needed to find another Bryant dealer. We then called a local Bryant dealer in 2018 who said he would warranty the parts but was ill & could not perform the repair work. Found another HVAC company to replace the compressor & dryer. When he had that fixed, the condenser was then leaking. He got the parts under warranty. We used the basement unit once last year after having all the repair work done & while we were on vacation in March of 2019, a person that was house-sitting for us noticed that the fan on the outside unit for the basement was turning slowly so he pulled the disconnect. We called the repairman that had done the repair work, he came out & looked at it & told us that the compressor was once again burnt up & back-feeding through the fan causing it to turn slowly. He said the entire unit needs replaced because we were sold a LEMON. Long story short, this company (Polar Bear Jacks) was the original seller & installer of the faulty system that they refused to do anything about at all with, even after we told them the unit was burnt up BEFORE we ever used it. A system that THEY installed!! -
Review 51 (2024-07-31 - Rating: 5)
From the quote process through installation, we had nothing but clear communication and amazing customer service. We’d been putting off replacing our HVAC for as long as possible and got several quotes. PBJ’s pricing was very comprehensive and competitive. They helped us find a good local credit union for a loan and quickly scheduled installation in just a couple days. Install crew was so awesome, they did an amazing job. It’s been almost a month and we’re so pleased with our AC. 10/10 will recommend to everyone!! -
Review 52 (2020-03-27 - Rating: 5)
The technician was prompt, professional & very knowledgeable. He explained what he was doing & did everything possible to make sure my AC unit was fully functional before leaving. I highly recommend the services of Polar Bear Jack’s! -
Review 53 (2023-11-27 - Rating: 5)
Ronnie bridges is very professional and has great costumer service! Was quick on the job and very informative about the process would recommend him to anyone! -
Review 54 (2021-10-26 - Rating: 5)
Dustin and his associate came and installed spray foam insulation in my shop! They did a great job and cleaned up everything when they we’re done! I would definitely recommend them! -
Review 55 (2020-12-09 - Rating: 5)
Kent and Colton preformed my service with knowledge and efficiency, great job and a good experience. Could not have had a better experience. Feel confident in using Polar Bear Jacks and these guys -
Review 56 (2021-02-02 - Rating: 5)
Best place in Tulsa and only HVAC company I trust. Robert diagnosed the issue quickly, explained the problem and what was needed and fixed quickly. Price was more than reasonable. Will definitely be my go to for any HVAC issues. -
Review 57 (2021-02-09 - Rating: 5)
Very direct and honest - no nonsense or upselling. KC is very knowledgeable and gets the job done. I highly recommend Polar Bear Jacks to all my friends and family. -
Review 58 (2021-02-02 - Rating: 5)
Willie and Colton were thorough throughout. Excellent attention to detail and focused. Dil was professional with the initial evaluation and communication. I knew I called the right company after speaking to Adam on the phone and after having another company assess my situation and clearly did not know what they were talking about. To quote Adam we use science to solve problems. -
Review 59 (2021-02-02 - Rating: 5)
Im so happy with the service we received from Robert with Polar Bear Jacks. He got us fixed up and was very professional. Will definitely call back for any issues in the future. -
Review 60 (2015-12-17 - Rating: 5)
Richard came to service my grandpas heater system. He took the time to sit down and explain to him how the heater works and importance to replace filters every month. He wore something on his boots in the house so he didnt get any dirt on my grandpa floor, which he loved. You can deal this company is a five star company with five star service.Thanks Polar Bear Jacks and thank you Richard -
Review 61 (2019-11-22 - Rating: 5)
The staff has been very helpful with answering questions and scheduling the service call. The technician was pleasant and thorough and answered all my questions. We will continue to use polar bear jacks for our HVAC service needs. -
Review 62 (2018-08-21 - Rating: 5)
Great people and great company! They installed a ductless minisplit for us and have been very responsive especially after a recent lightning strike caused some damage.Top notch technicians, great scientific approach to HVAC design, and top quality product all around. -
Review 63 (2021-02-01 - Rating: 5)
We only call Polar Bear Jacks heating and air when we have problems with our system. We always ask for robert, because he is professional knowledgeable, and always respectful. We reccomend this company to everybody we know. -
Review 64 (2021-02-07 - Rating: 5)
Polar Bear Jack is very dependable. Always shows up on time, does good work. Robert is very knowledgeable and professional.Give them a try. -
Review 65 (2021-01-19 - Rating: 5)
Im a real estate agent with Keller Williams and have used Polar Bear Jacks on multiple occasions. They are friendly, hardworking,and honest about repairs that need to be done and dont need to be done. -
Review 66 (2024-01-31 - Rating: 5)
Super pleased with owner and installers did a great job, explained all steps during install, will look forward to next project -
Review 67 (2016-11-10 - Rating: 5)
Great company, wonderful service they stand by their work. The owners a really good people. Service Techs are very professional and do quality work. I highly recommend Polar Bear Jacks. -
Review 68 (2021-02-01 - Rating: 5)
Such a great company to work with, super friendly. Fast scheduling, professional technicians. Ask for Robert he will take great care of you and your Heat and Air needs -
Review 69 (2024-10-05 - Rating: 5)
Very professional, easy understanding, and great communication with staff members! -
Review 70 (2023-11-06 - Rating: 5)
JJ and Willy were professional and did a wonderful job installing our AprilAire 865 Humidifier!! -
Review 71 (2024-10-04 - Rating: 5)
Great customer service and friendly faces! -
Review 72 (2021-01-20 - Rating: 5)
They were awesome. Professional, knowledgeable, and helpful with questions I had. Will definitely call Polar Bear Jack’s for future needs. -
Review 73 (2024-07-10 - Rating: 5)
They do a great job and very efficient. I highly recommend. -
Review 74 (2017-04-19 - Rating: 5)
Friendly and knowledgeable company. I was very happy with the Mitsubishi Unit I had installed in an upstairs 718Sq foot room. I also had insulation installed around the room. -
Review 75 (2024-10-24 - Rating: 5)
Office staff is friendly & very helpful. -
Review 76 (2023-09-20 - Rating: 5)
J.J was very quick, respectful and professional with his service.I will be using them again. Thanks! -
Review 77 (2021-02-03 - Rating: 5)
Furnace was kaput and Robert came out and was super polite and helpful, and got me taken care definitely gonna pass along the company name. -
Review 78 (2021-09-01 - Rating: 5)
Roberto and josh? Were on time and professional. They completed the work in a timely fashion. I will use them again to replace another out of date vent. -
Review 79 (2022-06-16 - Rating: 5)
Dustin bell immediately took care of us and the problem was solved within 24 hours. Im ready to do another property with him ASAP! -
Review 80 (2021-10-29 - Rating: 5)
Hotshot wired our home and has always quickly responded to updates and other electrical needs. Great service. -
Review 81 (2023-12-09 - Rating: 5)
Ronnie was very knowledgeable and respectful I will be calling for him again!! -
Review 82 (2023-12-08 - Rating: 5)
I have nothing but good things to say, I had storm damage and needed insulation removal/replace and drywall ceiling removal and replacement. Adam was great to work with he came right out and gave me an estimate and then told me the day his team would start demo work and a team of workers arrived as planned, Ronnie, Mason, Josh, and Dillon worked great as a team to prep my house for the demo and ensured all walls and floors were properly covered so that nothing was damaged. During the demo Richard and Willy arrived to handle electrical issues and repaired a gas line on my back porch. The entire team was polite, respectful, and cleaned up any messes after completing their jobs. Lastly Charlie did an excellent job of replacing all the crown molding that had to be removed for demo and he has excellent painting skills too. I highly recommend this company for any home services you need, just call and talk with Adam, he will give you a great price and you will be treated with respect. -
Review 83 (2022-05-13 - Rating: 5)
Been using them for years. They always do a great job. Extremely professional staff, and personal service every time. -
Review 84 (2024-06-28 - Rating: 5)
Fixed my ac unit that’s been out for 2 years -
Review 85 (2024-02-23 - Rating: 5)
Adam from PBJ went out of his way helping us make changes in order to keep our insulation under budget. The guys that came out for install were professional and courteous, and finished it quicker than expected. The whole team deserves an attaboy. Great Job you guys and Thanks -
Review 86 (2019-12-22 - Rating: 5)
They were extremely responsive on a Saturday when our heat went out, and are always a pleasure to work with. -
Review 87 (2021-01-14 - Rating: 5)
KC came to our house and was very professional and took time with us to make the best decision for our AC unit. -
Review 88 (2018-08-31 - Rating: 5)
Richard went above and beyond to help us. So thankful we called them. I would recommend their service to anyone! -
Review 89 (2023-11-27 - Rating: 5)
Called for an estimate to foam my home and Ronnie was quick to return the call and come out to give me an estimate. He was very professional and wanted make sure I got want I needed and my moneys worth! He was fast at getting the job done and made sure it was all cleaned up and ready to go before he left!! I would recommend him for your foam needs! -
Review 90 (2024-02-02 - Rating: 5)
Heard of this company from my concrete guy. During some excavation they had cut a pex water line. I called around 10am and they were out there around 2pm. It took them 10 minutes to fix it. 2 trucks, 2 guys, great service and only cost me about $180 to fix it. -
Review 91 (2021-06-28 - Rating: 5)
The techs were great sales person wasn’t pushy or anything overall great job -
Review 92 (2021-01-28 - Rating: 5)
They were very efficient and very courteous. I recommend this company highly. I will not use anyone else. -
Review 93 (2022-07-22 - Rating: 5)
Very nice and courteous. Cleaned up before they left and arrived on time. Very happy with their service. -
Review 94 (2023-10-23 - Rating: 5)
We are very pleased with the quality of the work and the professionalism of Ronnie and JJ. We had an unexpected change which Ronnie quickly adapted to and resolved the issue. Both men were polite, courteous and respectful of what we needed and the property they were out. We recommend Polar Bear Jacks for your foam insulation needs! -
Review 95 (2024-01-26 - Rating: 5)
Guys from Polar Bears were great & really got my a/c all fixed and great clean up ! Can’t recommend them enough!!! I recommend Richard & WillieBig time!!!! -
Review 96 (2024-10-19 - Rating: 5)
There very professional I highly recommend this company great service good people very worth going through them !!!!!!!!!!!!!!!!!!!!!! -
Review 97 (2021-01-14 - Rating: 5)
Did a great job!! Great Team to work with at this Co.! Go Polar Bear Jacks! -
Review 98 (2022-03-26 - Rating: 5)
They are the best of the best. Always professional, quick response and great service! Highly recommend. -
Review 99 (2021-10-08 - Rating: 5)
Replace smoke alarm. Rewired replacement in ceiling installation. Good service. -
Review 100 (2021-12-02 - Rating: 5)
Very good experience with these guys I’d definitely recommend them to my friends and family. -
Review 101 (2019-10-18 - Rating: 5)
K.C. Is friendly, knowledgeable, and speedy. Definitely recommend Polar Bear Jack’s. -
Review 102 (2015-12-17 - Rating: 5)
Detail oriented, timely, and professional! Knowledgeable and easy to work with. I would use them again. -
Review 103 (2021-02-17 - Rating: 5)
Very honest, kind, and professional. Would definitely recommend! -
Review 104 (2021-03-09 - Rating: 5)
Awesome service, friendly people, very knowledgeable people, they know their stuff! -
Review 105 (2024-10-21 - Rating: 5)
They are wonderful -
Review 106 (2022-05-16 - Rating: 5)
Checked system, educated me and replaced filters. Great guys! See you next time. -
Review 107 (2021-08-25 - Rating: 5)
I was recommended by a friend and I’m glad I decided to use this company. Roberto showed up on time and was very professional. He clearly explained the work to where I could understand what exactly needed repaired. I would recommend Polar Bear Jack’s to anyone looking for a HVAC company. -
Review 108 (2019-12-08 - Rating: 5)
My heat went out and I didnt know who to call. So I googled it and decided to call polar bear jacks because of their reviews. The receptionist was nice and they sent someone out the same day. He quickly assessed the issue and sent me a text later that evening with an estimate. I let him know that I needed him to go ahead and fix it and he gave me a same day appointment. Both appointments he was prompt, quick and friendly. It was a fair price and Ill use them again. -
Review 109 (2019-07-03 - Rating: 5)
Great service, went above and beyond even after hours to get us cool! Thank you!!! -
Review 110 (2016-03-07 - Rating: 5)
How nice it is to find a company that does outstanding work, answers all of your questions, gives you suggestions on how to be more energy efficient and tips on a certain type of air filter for my complicated system. Thank you for your honesty, hard work, dedication and the professionalism of your company. You were always available and were very prompt with appointments. You did exactly what you said you would do, in addition to more unexpected work, while staying with the original bid. I will be referring everyone I know to your company. Again, thank you for the great work you did!! -
Review 111 (2021-04-27 - Rating: 5)
This was an amazing experience from start to finish. We hired Polar Bear Jacks to install insulation in our attic. Dil did a great job of explaining what we needed and how it would be done. Willy and Noah came out of few days later and did exactly what was expected in professional and courteous manner. Would highly recommend them to anybody needing HVAC related services.- Barry -
Review 112 (2022-05-02 - Rating: 5)
This is my go to company in the future! Adam came to my house and did a complete evaluation of what I needed done and spent considerable time drawing up the solutions to the problems my home ductwork had. Willy and Roberto worked in a cramped crawl space replacing my ductwork and were just as professional at the end as they were at the beginning. I have to mention Shai and Willy also dove in at the first of the project and made short work of pulling out the old damaged ductwork. I absolutely cannot think of a company that I would want to call when I need Any services that they provide. -
Review 113 (2021-02-11 - Rating: 5)
Fast service!! KC was excellent to deal with and made sure he stuck around to ensure his corrections to our system had been successful! Would recommend 10/10!! -
Review 114 (2021-08-25 - Rating: 5)
Roberto was very knowledgeable when it came to my AC, had me back and running in no time. Excellent customer service, I would definitely use Polar Bear Jacks in the future. -
Review 115 (2022-04-08 - Rating: 5)
Dustin and Willie did a great job spraying insulation on the ceiling in our shop. Courteous and professional. -
Review 116 (2021-01-28 - Rating: 5)
I highly recommend Polar Bear Jacks for heating and air conditiong repair. Our tech was very informative and before he left he asked if I knew they also do electrical, spray foam insulation and blow in insulation, and build Barndominiums. They are my new one stop shop. -
Review 117 (2021-03-08 - Rating: 5)
Colton, and Blake came today and did a great job and was very courteous and polite and also explained more in detail how my unit works which made this very convenient for me in the future, these guys had great customer service and I would most definitely recommend them again -
Review 118 (2022-04-07 - Rating: 5)
Khai did an outstanding job servicing and explaining our geo-thermal system. -
Review 119 (2022-01-28 - Rating: 5)
Matt was great! He was able to come immediately and was very helpful! -
Review 120 (2021-09-10 - Rating: 5)
Great service! Great communicators! Fast work highly recommend. -
Review 121 (2021-01-28 - Rating: 5)
They came out and looked at my brothers place. Very friendly and professional. One of the heating and air guys, kc, great guy, very funny and professional. -
Review 122 (2020-02-06 - Rating: 5)
This place is incredible! They have came to our house after hours to fix what was needed because we had a newborn in the home and had to have AC. Another time an error happened in a repair that was completed and they came and fixed it right away! I cannot speak highly enough about this company! You will not be disappointed for choosing Polar Bear Jack’s! -
Review 123 (2020-07-22 - Rating: 5)
Very, very solid professional company that took great care of my HVAC and the issues that it had. Went wayyyyy beyond the call of duty, and if I could give more than 5 stars, I would. I HIGHLY recommend!!!! -
Review 124 (2018-07-03 - Rating: 5)
I would recommend Polar Bear Jack’s to all my friends and family they have worked on both of our units heating and ac and have done a fabulous job. This most recent experience they came out after hours on the night before a holiday (4th of July) which speaks volumes to me as to how much they truely care about their customers. They have always been very nice and professional on every visit I personally believe they are the best heating and air company we have in the Tulsa area. -
Review 125 (2021-02-04 - Rating: 5)
Fast and friendly service. I would definitely recommend them. Ask for Robert! -
Review 126 (2019-09-18 - Rating: 5)
Came out same day. Fast and friendly service. -
Review 127 (2021-03-06 - Rating: 5)
Best place ever!!! Quick service and a job well done!!! -
Review 128 (2021-02-15 - Rating: 5)
Professional and efficient service. The price was right too! -
Review 129 (2017-01-25 - Rating: 5)
Im not sure where to begin with my story. The house I inherited had sat empty for three years. My mother and I would visit 2-3 times a year and every time the house was too hot, too cold, too humid. Every trip we made to Tulsa was spent waiting for some clueless HVAC person who would put more freon in or take some out... meanwhile the electricity bills were roughly 2-300+$ a month.A year ago I moved into this house and my journey with PBJ began.I can not say enough wonderful things about this company.The house I live in has a crawl space and on the first day working with the company the gentlemen got under the house and discovered my problems.There are two things I appreciate most about this company: one is their business ethics and integrity. Second is their ability to think of a problem from all sides. PBJ took into account the building science behind my home (i.e. where is my humidity coming from, what can be done to overcome it, what are the short and long term solutions, what is a realistic expectation...). Its been about six months since the job has been completed and I could not be happier.This is a smaller locally owned company. The owners are younger than the typical HVAC persons; however, they are very well educated (are dedicated to continuing education) and have an advantage when it comes to the newest technologies available.Thank you to the army of people who have been patient and worked with me on solutions!! -
Review 130 (2020-01-14 - Rating: 5)
Quality equipment and technicians. I highly recommended them! -
Review 131 (2021-02-01 - Rating: 5)
Great technicians who are knowledgeable and friendly. -
Review 132 (2019-11-22 - Rating: 5)
Great service! Fast and professional! -
Review 133 (2019-03-20 - Rating: 5)
Best HVAC company in the State -
Review 134 (2021-02-06 - Rating: 5)
Great people and a great atmosphere!