Air Assurance Heating, Air Conditioning & Plumbing

Located in Broken arrow, Oklahoma

Address: 1301 W SW Expy Dr, Broken Arrow, OK 74012, United States

Phone: +1 918-552-9276

Rating: 4.9

Services

On-site services
Wheelchair-accessible entrance
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-07 - Rating: 5)
My story is almost identical to Troy Henson. I’d been nursing the original unit from 2005 and it finally began leaking condensation into my home from the attic. I had previously had Air Assurance help me struggle it along and they would have been happy to do it again. I knew that I was going to be putting money into something that wasn’t going to work forever. Christian and I discussed many options from the least to the higher quality and I came away with a unit I’m very happy with and won’t cause any problems. There was a loose screw on it the day after it was completed and they were here on a weekend in an hour. They sent someone out to replace my attic stairway because it had to be removed to get the old unit out and he put it back sturdier than the original. Everyone was professional, hard working and respectful of my property. They even installed a window unit in the bedroom so we wouldn’t be miserable.

Review 2 (2024-12-30 - Rating: 5)
Air Assurance has always done a great job for my heat and air. I’ve been using them for about 11 years, ever since I had a bad experience with another provider who did the original install on my house. They kept up the inferior unit for several years, then installed the new unit I have now, and I keep up with the biannual maintenance. They’re on time, professional, and good at communicating what is wrong, and giving me options on how to fix it. And, if I want to push a repair out or do my own filters, they help direct me on what to do, even though they’re not making money off of it.If you want something done cheap, they may not be who you want. If you want quality work done, they’re definitely who you want. And, they’ve saved me a LOT of money for the headache I had before.

Review 3 (2025-01-03 - Rating: 5)
We’ve always ‘subscribed’ to their maintenance program to maintain our heating and cooling systems, and it really keeps one more thing off our minds. It’s incredibly reasonably priced, the technicians have always been kind, courteous, and knowledgeable, and it gives me peace of mind knowing that we’re doing the preventative care to keep our investment running well for a long time, with no surprise issues in the heat of summer. Thanks, Air Assurance!

Review 4 (2024-12-18 - Rating: 5)
I called Air Assurance to fix my kitchen sink and replace a toilet and water heater. Blake was the technician who got the call and did a wonderful job explaining the what was causing the issues and offering a solution. The estimates were competitive with other leading companies and matched the final cost. Blake and Chris were courteous while interacting with me and thoroughly cleaned up after the job. Id repeat business with and recommend Air Assurance for any job big or small.

Review 5 (2025-01-08 - Rating: 5)
Brandon was right on time. He was very professional and courteous. Everything was completed in a timely manner. One service was not able to be completed but they will come back at a later date. I would definitely recommend Air Assurance. 🥰

Review 6 (2024-12-17 - Rating: 5)
Always pleased with the service we receive from Air Assurance. When we had our AC go out last summer, they were quick to send someone out and get our part ordered and installed in a timely manner. We also appreciate how the technicians have always been knowledgeable, kind, and provide great communication. Highly recommend!

Review 7 (2024-03-16 - Rating: 5)
My upstairs AC went out at the end of last summer so I knew I’d be replacing it this year, this is my third HVAC purchase over several homes and Air Assurance was the absolute BEST to work with by far! Christian came out for an estimate and did the most thorough walkthrough out of the 3 estimates/companies I received, taking several photos and climbing around tall attic space to check everything. He was the most informative, honest, and had the best solution for previous duct work that wasn’t properly put in and to make sure my new system would be running it’s best. He sent out Kade and his crew who were just as awesome, they had to clean up a huge mess of duct work and a lot of trash from a previous install before putting the new system in and couldn’t have been more impressed from start to finish, I’m one to notice the “the little things” and this company had so many. They’re the first that I’ve worked with that laid down plastic from my backdoor all the way upstairs to where my HVAC is located, barely making a mess as they worked for two days, and then vacuumed up before leaving. The brand new HVAC and the location it’s in looked so much nicer, even the wiring they did outside looked a hundred times better than what was previously there and matched the color of it to my house. They’re also the only company out of the other estimates I received that do two separate walk throughs so you know everything is up to code and they also go the extra mile with sealing everything to prevent leaks. They were always so kind and respectful of my property, I’m a recent young widow to four children and this could’ve easily been an overwhelming experience but Air Assurance, Christian, Kade, and his team made it as painless as possible. I truly couldn’t be happier with the work they provided, thank you so much!

Review 8 (2024-12-13 - Rating: 5)
Keith did a great job on the maintenance of the furnaces in both houses. He was knowledgeable, kind and very efficient. He has been to our house many times and I always hope he will be coming when it comes time.for the next maintenance call. However, we have had other techs from air assurance and all have been great but we do prefer Keith.

Review 9 (2024-09-26 - Rating: 5)
We are very pleased with our 2 new units. Christian Langley was so very helpful. Also the inspector Stephen was great. We had a few issues with some slight damage to some recessed ceiling lights that probably occurred while they were adding insulation to our attic. They fixed everything quickly and professionally. We highly recommend Air Assurance.

Review 10 (2024-12-02 - Rating: 5)
What a great experience. I called in a little after 8am with a sewer backup problem. They were at the house around 9:30a and completed the work by 10a. The technician called ahead of time to review the case and insure he had the correct tools. The guys were super professional and courteous.Thank you Air Assurance plumbing team.

Review 11 (2024-10-18 - Rating: 5)
Air Assurance was very mindful of my needs and concerns and safety of my possessions while working on my home! Josh and Blake and their crew were very knowledgeable and service minded to make sure I received the best work done and service possible in Tulsa! I will trust them with my future needs! Thank you to all of the Air Assurance people!♥️

Review 12 (2024-12-11 - Rating: 5)
Brandon was terrific! He did the maintenance on our furnace and let us know preventative things we could do to extend its life.I appreciate the quote and ability to schedule the preventative items later this month.Excellent service!

Review 13 (2024-05-13 - Rating: 5)
My AC unit has been dying a slow death for a couple years and I had been just having freon added as needed to keep the system cooling. It finally reached a point where the freon (R22) was going to be as much or close to a new outside unit. I was reluctant to call a salesman know that they would come in and pressure me into buying a whole system and add on all kinds of things that I would love to have but just was not in the budget in my head.I finally called Air Assurance and was connected with Christian Langley. He contacted me and was able to work with my schedule and come at the most convenient time available. He took the time to ask me questions on what I needed and wanted. He did an inspection of what I already had, even looked at my newer unit with no issues, and explained to me his initial thoughts and made sure he new what I wanted and also that I understood what was possible. He said he would take some time and work up at least 3 options for me and get them sent over y the end of the day. He delivered on time and exactly what he said he would provide. The options were very clear and fit the guidelines we had discussed.Based on what he was able to work out we found an option that would allow me to replace the entire system and provide me with a safe and efficient system that would be covered by warranties all within my original budget.The process was all digital to get the option I wanted and then the installers were able to schedule my install within a couple of DAYS!.The day before installation I received a reminder that they would be coming and about what time to expect them. The morning of the install I was contacted 15 minutes before they arrived so I had time to prepare with the animals in the house.Karlos and CoWhan showed up, introduced themselves and gave a brief explanation of the install plan while they did a walkthrough of the area that they would be working. They wore shoe coverings even after I said it was no trouble. After they had explained what they were going to do the proceeded to setup their work areas and prepared the flooring using protectant in all areas where they thought they might need to walk. They made sure the areas were clear of anything of mine that could get damaged and they got to work. They stopped to go retrieve some parts they needed that were unexpected (flue for furnace was in a different spot than expected and had to be extended). They asked if it would be ok if they left and grabbed lunch while they were out to reduce any further stoppage time. They returned in less than an hour and completed the rest of the install.During each step of the process they vacuumed the area of any debris that may have dropped from the removal of the old system. They improved the base from the original home build and sealed up the area the until sits in to ensure no leaks would be present.After completion they walked me through the operation of the new system, inside and out. They mentioned the maintenance that should be done and how often and what type of filters to purchase for the unit. Then they completed the cleanup of all areas and made sure there was no wire clippings or covers left inside the house or outside.Overall this experience was well beyond any expectation I had and wish I had called 3 years ago, I would have saved more money with the new system.Have already referred family to give them a call for HVAC and plumbing.Hard to see but they reran the copper in the closet so it wasnt just looping and hanging, as well as replaced the drain and new cleanout on the drain. None of this was required, they could have left it the way it was but they took great care and pride in the work they did. Great job to the team over at Air Assurance!

Review 14 (2024-11-26 - Rating: 5)
Always a pleasure to have Keith service my heat/air. He is very thorough and makes you feel like a friend. He even made sure I started changing my filters like I should and get a carbon monoxide detector to be safe. Thanks for truly caring and not just a job.

Review 15 (2024-11-20 - Rating: 5)
The Air Assurance team did an excellent! Communicated well, worked through a torrential down pour, maintained schedule, and the place better than they found it. I really appreciate every thing Christian, Quinton, and crew did for us!

Review 16 (2024-09-13 - Rating: 5)
Caleb has been our wonderful technician for the past year. He is a very experienced, kind, hard working young man. Caleb always takes time to answer our questions or concerns, and to explain any new products. Weve used Air Assurance for several years, after our former company let us down. Air Assurance has proven to be very reliable, always on time and helpful. Several neighbors have used Air Assurance for many years and had recommended this great company to us. We’re very happy they did.

Review 17 (2024-12-27 - Rating: 5)
Cody and Josh came out today and got my outside faucet replaced. They were so nice and got it done quickly. They showed up right at dinner and they worked around us. We were so appreciative of their professionalism and coutesy

Review 18 (2024-09-27 - Rating: 5)
Prompt efficient service with solid technician Mr. Jim B. Highly recommend! This was followed by diagnostic assistance from Christian and then Rodrigo who came and did a great job replacing dampers that a previous HVAC provider had cemented/taped in place allowing no adjustments to be possible. Reasonable price for service, polite and informed staff, I suggest you call Air Assurance first and save yourself money and time, otherwise they may be fixing what other companies do poorly.

Review 19 (2024-12-02 - Rating: 5)
Brock Capehart of Air Assurance did a great job on my ESP checkup! Not only did he do a thorough job, he was also very polite and friendly. Additionally, he went beyond the call of duty by unscrewing my garden hose that was stuck and I couldnt loosen on my own. Excellent customer service!!

Review 20 (2024-10-08 - Rating: 5)
Charlie with Air Assurance did a great job installing our new HVAC system. He’s a hard worker. He was careful, meticulous and clean. This is a good company. They provided air window units to get us by until installation the following Monday. They stayed in contact and were very responsive. .

Review 21 (2024-10-09 - Rating: 5)
Steve J has serviced our home on more than one occasion. Excellent communicator and conscientious technician. I hope he services next time. The Air Assurance schedulers go out of their way to communicate every detail. I trust them to service my system twice a year!

Review 22 (2024-08-26 - Rating: 5)
Air Assurance always does a great job. Their technicians are always professional and courteous. Today the tech Steven even went the extra mile to let me know there was a wasp nest right above my front door so I wouldn’t get stung.I also appreciated him communicating with me about where he’d be working as he moved from place to place so I could keep my nervous senior dog out of his way. We’ve used Air Assurance for years and this level of service has been consistent.

Review 23 (2024-06-01 - Rating: 5)
I had a compressor go out and my neighbor recommended Air Assurance. After having them come out and meeting Christian I decided I wanted to replace my entire HVAC system. AC units and furnaces. Everything. The reason I decided to do this is because of the world we live in now it seems you cannot count on anyone to do things right. Based on my neighbors recommendation and my meeting with Christian, I knew if I wanted to do this, these were the men I wanted doing it. If I just replaced part of the system who knows who I would end up with in another 5 years from now replacing other parts of the system. I made the right decision. The guys that came out to do the work went above and beyond. They treated my house with unbelievable respect and installed everything in a way that would impress even a layman. When the City of Broken Arrow came out to inspect it, you could see how impressed they were with the job Air Assurance did and even ended up saying so. I was actually proud to show the system to them. Then , PSO came out to inspect it so I could get a rebate because I bought their most efficient system. I expressed to them how great it was working. Well above and beyond my expectations. After the inspection the gentleman from PSO said “ I can see why you love it so much, it nailed our stress test”. They test it to make sure it’s installed perfectly because if it isn’t, it won’t be as efficient as it should be. It was installed in early April and I waited to review until after all inspections and also after I lived with it a few months. The system and Air Assurance have been everything I hoped for and more. I literally got an entire HVAC system installed the way things “used to be done”. I couldn’t be happier and would do it all over again. On top of everything, my electric bill has gone down even tho I run it pretty hard. I like to keep it around 68 degrees and 50% humidity or lower. Humidity levels like this prevent dust mites etc as they have a tough time surviving in that kind of dry air. I kinda wish I had something negative to add just to make this review not sound so simpish but I don’t have anything. I even had to stop them in the middle of the AC unit install to ask them to put the units about a foot and half in the air on a stand because I forgot I get runoff from a school behind me and I didn’t want the units getting damaged. Sure enough they stopped everything and had a custom built stand fabricated in 24 hours and the cost for that came in half as much as they quoted!! Anyway, I could go on and on but I won’t. I’ve said what needs to be said. Thank you guys for everything!!!!!!!

Review 24 (2024-10-03 - Rating: 5)
Air Assurance always provides the best service. Dylan was just here inspecting my plumbing. While I didnt expect any problems to show up, its reassuring to know all is good. I also had Steven with their heating division out today to check my furnace before cold weather hits. He replaced the filter and checked for carbon monoxide, which could be a deadly problem. I only trust Air Assurance with my systems.

Review 25 (2024-11-15 - Rating: 5)
Dylan and Charlie and their team did a great job. Communication was great they were all very polite. They put the blue plastic slippers over their shoes each time they came into the house. That was very much appreciated.Christian has also been very good with communication and answering my questions.

Review 26 (2024-07-30 - Rating: 5)
We had our Ac and Furnance replaced. The TEAM from Air Assurance was on time, very detailed, friendly and hard working. They spent several hours in our attic sealing duct work to improve efficiency of the home also. The temperature index outside was hovering around 108 degrees but they didnt complain at all. They got the job done in a timely manner and we are now nice and cool on a hot summer day. Very thankful for them!

Review 27 (2024-07-31 - Rating: 4)
Rodrigo was very professional and friendly. George and David and the rest of the team have been phenomenal. Ive had issues with installment, and it wasnt a combative situation when I brought to them, my concerns. Air Assurance employees were so informative and very quick to right any wrongs. They care about the customer and treat mishaps as a teaching moment for the employees. I would definitely trust this company in my home time and time again. I wasnt nickeled and dimed each time they had to come out. Caleb even came in on a Sunday to ensure the quality of work that was done to make sure I was happy and house was functioning. Even talking with staff over the phone has been a pleasant experience. This is a great company. You have a life long customer. Once my electric wire is fixed 😅 I can leave a five star review. (They have scheduled to get it fixed)

Review 28 (2024-11-18 - Rating: 5)
Brandon did an exceptional checkup of my HVAC unit. He not only was thorough, but very polite and answered a couple of questions I had regarding winter weather coming. Great job Brandon and Air Assurance!

Review 29 (2024-11-07 - Rating: 5)
We were happy with Air Assurance across the board. Sales and installation were great. Everything was handled promptly and professionally. They were happy to answer our questions and spent extra time with us explaining the system and thermostat.

Review 30 (2024-12-20 - Rating: 5)
Good morning Air Assurance your Techniques is very good at what he does!! He was right on time like you all said. And it was fast and easy for him. You all are #1 keep up the great hard work that you all are doing for the people!! And also he was very nice and professional!!!

Review 31 (2024-10-31 - Rating: 5)
I woke up today to no hot water and water flooding out of my hot water tank. I called Air Assurance and they came out right away to give me a free estimate for a new unit. They even scheduled me in and got a new one installed same day! JD was very knowledgeable and kind. Thanks to all the Air Assurance team members that were a part of making this day a success!

Review 32 (2024-11-13 - Rating: 5)
We were vey satisfied with Blue Stacys service today. He was courteous, thorough and focused on the job. Thank you Air Assurance for the excellent customer service.

Review 33 (2024-11-20 - Rating: 5)
Professional, great admin systems, appropriately communicative (not too much, not too little), friendly, safe + (one of my favorites) non-pressured, informed sales. They take pics of everything they do, show them to you, make suggestions of other upcharge services & and then EMAIL it to you so you can look up the info, talk it over with someone & make an informed decision.5 ⭐️ all around.

Review 34 (2024-05-24 - Rating: 5)
Total system setup - installers were highly professional, courteous and did a superb job! New system is super quiet and works perfectly! I am in great anticipation of my next electric bill because I know it’s going to be much less with this new Lennox system!

Review 35 (2024-12-02 - Rating: 5)
Plumbing repair of leaky faucet. Service rep Nathan was timely. Efficient & knowledgeable while sharing repairs & information with me & estimates for additional work if needed. Very pleased.

Review 36 (2024-09-17 - Rating: 5)
I really like the way Air Assurance sends an introduction with a picture of the technician. Today I had Steven, very professional and personable. He called to say he was on his way, arrived when he said he would and got right to work, explained what he was doing and asked if I had any questions. Thanks Steven and thank you Air Assurance for job well done!

Review 37 (2024-10-21 - Rating: 5)
Weve used Air Assurance for at least 6 years now and have been impressed with the service we get. Our tech this morning was on time, answered all my questions, and did a great job servicing our furnace.

Review 38 (2024-07-29 - Rating: 5)
Air Assurance replaced our water heater and serviced our Air conditioning unit. Their service was outstanding, they were prompt, quick, and spent time making sure we understood the entire process. They provided feedback along the way and made sure everything was installed and working properly before leaving. Well be using them for any future service we require.

Review 39 (2025-01-02 - Rating: 5)
Caleb was very knowledgeable about our system. And very informative. We appreciate the suggestions/tips he provided on how to maintain our system throughout the year.

Review 40 (2024-10-26 - Rating: 5)
Brandon was our Technician. Though he began working for Air Assurance in May 2024, he did an outstanding job! He went above and beyond the call of duty! He made sure our A/C and HVAC systems were in very good working condition. He was Professional, Courteous and Patient. Well done Brandon!

Review 41 (2024-08-13 - Rating: 5)
We have used several services over the years and always use the maintenance service. Air Assurance is the best we have hired. They are organized and professional and they do not have high employee which is very helpful! It is nice to have the same guys return and actually know you and your house.

Review 42 (2024-07-31 - Rating: 5)
The quality of the work and the craftsmanship that Blake and Toby provided me on the installation of my tankless hot water heater was perfect. I asked Blake to build me a showpiece for bragging rights so I can show people what I have and this is definitely it. Josh was my first contact with Air Assurance to understand my needs and he very kindly provided me competitive quote to do the work. Scheduling, performance and personalities of the team was standing.Air Assurance is a top-notch professional in the Industry and I would recommend them strongly.

Review 43 (2024-08-14 - Rating: 5)
I wanted everyone at Air Assurance (and all your customers and potential customers) to know how much I appreciate what you did for us today. I had another HVAC company on my call list, but they told me it would be Monday (6 days from now) before they could come out. The temp in the house today, after only one day without air, is 83 degrees. No telling what it would be by Monday.This other company, also, knew there were two senior disabled individuals in this home.So I called you guys and was told you could come out this afternoon...SAME DAY! I set up a membership and added the service call onto the check and was all ready when Bryce showed up. No fault of his, of course, we needed a part that was going to cost over $230. Money I didnt have today, but could get transferred into my account in a few days. Calls were made, silent tears were shed, plans were already being made to move my disabled brother and his caregivers into a hotel (with his money). Then Bryce returned to tell me they had a plan. They took my check for today, and called it even. Ill just need to call back when the money is in our account to reestablish the membership...and you can bet I will!!Thank you Bryce. Thank you dispatcher. Thank you to the powers-that-be. You have no idea...

Review 44 (2024-09-10 - Rating: 5)
Technician showed up on time. Was very courteous and explained eberyting he was going to do. Repairs were competed very satisfactory and no mess was left to clean up one work areas. We were very happy with the service provided.

Review 45 (2024-12-10 - Rating: 5)
Very professional and kind. Both men here were wonderful. They took the time to put on booties over their shoes.I highly recommend Air Assurance!!

Review 46 (2024-09-14 - Rating: 5)
We are very pleased with the units and the technician who did the installation, Kade Ragsdale. He and his apprentice were very professional, courteous and did a great job of protecting the floors and keeping things neat. Great job! Stephen was great when he did the Quality inspection and very prompt in addressing all outstanding issues. Thank you!!

Review 47 (2024-10-29 - Rating: 5)
Workers were prompt and efficient. The area was clean when they were finished. They fit our water heater emergency in their schedule quickly. We will definitely use Air Assurance again for our plumbing needs.

Review 48 (2024-07-23 - Rating: 5)
My plumber, Blake was excellent. He was so courteous and professional. Completely solved my problem. I was really impressed with him and of course Air Assurance. I have used Air Assurance several times. They always do an excellent job!

Review 49 (2025-01-07 - Rating: 5)
Brian did a great job. He was pleasant, personable and informative. I hope he will be my technician again.

Review 50 (2024-10-31 - Rating: 5)
This week I had a new Lennox HVAC unit installed by Air Assurance in Broken Arrow. Every aspect of the install met or exceeded my expectations. The estimate was done by Christian L... and he was professional and informative. He explained 4 different levels of HVAC units to choose from so we could choose what works best for us. He also explained all the financing/rebates so we could make the best decision for our budget. The actual install team, A.J. S... and Cannon were professional and knowledgeable about the HVAC system. The install was quick but done with quality in mind. The cleanup and haul off of the old equipment was so good you couldnt even tell they had been there when the job was complete. My THANKS to everyone at Air Assurance.

Review 51 (2024-11-06 - Rating: 5)
Blake and Chris were very friendly and knowledgeable. They informed us of our choices. Either repair or replace. We then discussed other work that we will have done in the future. Thanks!

Review 52 (2024-12-05 - Rating: 5)
Caleb covered his shoes before he came into the house. He told me what he was going to do. He changed the filters first then checked out the thermostat. Afterwards he went into the attic and checked out the furnace, ductwork and insulation.He then reported findings to me. Along with pictures of what he did. He was professional and courteous..

Review 53 (2024-12-18 - Rating: 5)
Stephen was very polite, detailed, and professional. All of my interactions with Air Assurance team members have been excellent, and the work and product have been excellent as well

Review 54 (2024-08-05 - Rating: 5)
Booked an emergency weekend appointment with Air Assurance after my unit suddenly (and unexpectedly) stopped working. Due to high demand, they had no time slots available until the next day but the tech arrived less than 24 hours after my booking and very quickly diagnosed and repaired the problem. Tech was very knowledgeable and friendly and explained in-depth both the problem and everything he was doing to fix it. Within 30 minutes of his arrival work was completed, the unit functioned perfectly again, and the house was finally starting to cool. Will definitely be using them again for any HVAC related issues, and will be sure to recommend them to all my friends and family.

Review 55 (2024-11-26 - Rating: 5)
We had Holden come and look over our furnace and found some things wrong. He gave us options to correction those issues and we told him to look at the furnace as if it were his own and make it right. He did a fantasy job. We consider him to be“Our Technician” and we could not be happier!!

Review 56 (2024-09-10 - Rating: 5)
Air Assurance has been servicing my HVAC for the last three years and every time it’s a great experience. They are very knowledgeable and explain everything in detail. Looks like I’ll have to update my entire system soon and I’ll be sticking with them.

Review 57 (2024-11-03 - Rating: 5)
I am so happy for the job Stephen and his partner did to improve the operation of my heat and air system.Please thank them for such a terrific job.Pat Hooper.

Review 58 (2024-07-19 - Rating: 5)
I had two of the nicest install techs! I am beyond excited about my new Air Conditioner and Furnace! Thank you forever! ❤️ ❄️

Review 59 (2024-12-21 - Rating: 5)
Everyone who works at Air Assurance is great. Very happy with the install and follow up on our new Lennox HVAC system. Highly recommended.

Review 60 (2024-11-25 - Rating: 5)
AJ Stubbs with Air Assurance just installed my new HVAC system and I could not be more pleased. He and Tanner were courteous, did everything as I expected, answered all of my silly questions, and even cleaned up the blown-in insulation mess. I highly recommend AJ, Cannon, Stephen, and Air Assurance for all of your HVAC needs!

Review 61 (2024-09-10 - Rating: 5)
Air Assurance came out to check my plumbing for the service plan year. Jeff was the tech and was very knowledgeable and made sure to explain everything to me! Being a widow that was very much appreciated!

Review 62 (2024-10-03 - Rating: 5)
Just had our first maintenance service on heat & air units. Home is only 4 years old but Steve keenly spotted issue of major concern. While the fix is not going to be cheap, had it not been for his thorough evaluation the end result could be much worse. I really appreciate the work he did!

Review 63 (2024-07-16 - Rating: 5)
Great work! The job was completed quick and efficiently! Nathan Edwards had a very positive and professional attitude. I will be sure to request him for our next job. With employees like him it makes us want to stay with air assurance. Thank you see you nest time.

Review 64 (2024-12-12 - Rating: 5)
Same day service (Sam is super knowledgeable!). Resolved the problem with my heater quickly and I’m a happy new Air Assurance customer. Highly recommend!

Review 65 (2024-10-25 - Rating: 5)
Brandon Correa is a very customer focused technician, his attention to detail and commitment to excellence exceeded my expectations. It is because of his service excellence that I will only go to Air Assurance to service my HVAC needs.

Review 66 (2024-07-27 - Rating: 5)
Steven was very professional and extremely knowledgeable. He went ahead and fix a small issue on one of my furnaces other companies could not repair. Im extremely happy I chose Air Assurance and looking forward to my fall furnace tune up

Review 67 (2024-12-11 - Rating: 5)
Air Assurance did a great job installing new faucets and lines in our second bathroom. Very professional, polite, and efficient.

Review 68 (2024-07-15 - Rating: 5)
Jaiden and his assistant Caleb have done exceptional work. Very professional, pleasant team. Professional work and truly Air Assurance is superb company. Also I want to mention salesman George, he is very responsive and professional. Great team all the way around including the dispatch that helped me right away when I needed George for an estimate. Congratulations to all.

Review 69 (2024-08-22 - Rating: 5)
Our new HVAC installation was seamless. It started on-time and finished on time. The crew was really polite and worked hard to complete their work each day. I would use them again for the same service. Thank you for getting it done so quickly!

Review 70 (2024-10-18 - Rating: 5)
I was very happy with Tyler Sorie sale on New air and heating unit that I purchased. He was polite and friendly and answered all of my questions they I asked. Plus he also help me purchase some insulation to go in my attic. Very happy customer with Tyler Sorie and I would refer my friends to Air Assurance. Thank you again Malinda Gober. I also would like share that my installers was also excellent workers and very friendly and polite and explained everything to me . Thank you for wonderful job done.

Review 71 (2024-08-30 - Rating: 5)
Cody did an excellent job. He cleared all of our drains and got us set up without any further incident. He was very polite and professional, and came out quickly to service our home.

Review 72 (2024-07-11 - Rating: 5)
I had two young men with trucks 80 and 114 show up to fix a water leak at the meter. They did a phenomenal job. They were prompt. They went the extra mile to fill back in the hole that the city had dug. They were all around pleasant and respectful. I would highly recommend both Blake and Joseph and Air Assurance plumbing division. Call them. You wont be sorry

Review 73 (2024-07-13 - Rating: 4)
Worked around my schedule for not typically working from home. Holden, my technician, came out and was able to explain all issues and fixes to an easy understanding, even over several visits. Great professionalism and service, especially with two curious dogs in my house. Have replaced almost all of my HVAC with Air Assurance and will recommend to anyone who needs it.

Review 74 (2024-09-05 - Rating: 5)
I love Air Assurance. They are always on top of things and their employees are very knowledgeable, nice and helpful. Ive been with them for years and would highly recommend them for anyone needing heat or air service.

Review 75 (2024-07-29 - Rating: 5)
Air Assurance installed all new ducting in our 1953 home and we are very happy with the process and result.The inspection and quote were very thorough. Rigo and crew were absolutely fantastic! Clear communication and very kind.

Review 76 (2024-07-23 - Rating: 5)
Excellent Service. Received new Hot Water tank, timely installation and friendly techs. Im not used to having air in our water lines, so that freaked me out, and the techs were great about coming back and clearing them all for me. Reassuring me that it was all normal. Thank you Tech: Toby Archer and Blake Roberts

Review 77 (2024-10-24 - Rating: 5)
We really like Luke and think he does a very thorough and excellent job. We have recommended him to neighbors. We hope that he continues to work for Air Assurance. Thank you!

Review 78 (2024-12-14 - Rating: 5)
Charlie w/Air Assurance just completed an HVAC upgrade. He was very professional. Passed my inspection as well as PSOs. Highly recommend.

Review 79 (2024-10-04 - Rating: 5)
Air Assurance never disappoints. They installed a whole house heat and air system for us and have performed top notch maintenance and repair work every year since. For heat and air service, we will go to no other firm.

Review 80 (2024-09-01 - Rating: 5)
Had a late Friday plumbing emergency and Blake couldn’t have been any more helpful. I highly recommend Air Assurance and Blake especially. He helped make a terrible situation a bit more bearable. Thank you!

Review 81 (2024-12-18 - Rating: 5)
Air Assurance did everything they promised and a bit more. The first day they were here, my crazy dog got out, my fault 😢, and I was frantic trying to find him. They left a couple of guys to dismantle my old system and six Air Assurance trucks were scouring the area looking for my dog. Somehow they found him! Now that’s service above and beyond!The HVAC installers were super polite and professional and cleaned up any mess daily. Everything from sales to install to a training session when system was installed met and exceeded my expectations. Highly recommend this company!

Review 82 (2024-11-01 - Rating: 5)
Our technician did a great job. He was professional and helpful. I would definitely recommend Air Assurance to others.

Review 83 (2024-10-28 - Rating: 5)
Air Assurance has been top notch from the start. They call and send a pic of the tech before they visit. Always prompt and courteous!

Review 84 (2024-08-26 - Rating: 5)
I was exceptionally happy with my maintenance appointment. Stephen was extremely professional and courteous. He was also very organized and efficient, minimizing trips in and out of the house. This was particularly appreciated because of having dogs that bark every time someone comes or goes. He took care of all checkups and let me know of a free add-on because of a previous purchase. I hadn’t been advised of this and would never have known. He is excellent!

Review 85 (2024-06-07 - Rating: 5)
Quinton was courteous and communicative. The work was clean and timely. He was very professional and worked with me juggling my dogs in and out to coordinate with his work needs. Never once did I feel that the work was being rushed. There were no short cuts taken. I would hire Quinton to work for me tomorrow if I thought I could recruit him away from Air Assurance!Air Assurance in general was easy to work with. After dealing with my home warranty company and the people they sent out to look at my system, I called them. I requested a quote, they were here within an hour. I had their quote in my email within 20 minutes of Stephen’s departure. And while he was here, he was easy to communicate with and he was respectful of my time and home.I agreed to contract with them if they could get me done this week. That was Tuesday at lunchtime. It is Thursday dinner time and my family is cooling off with a fully functional brand new Air Conditioner!I highly recommend Air Assurance. Service is the thing that brings repeat customers and that is what they have earned in me after this experience.

Review 86 (2024-07-01 - Rating: 5)
Chris at Air Assurance has been great. He’s knowledgeable and explained what the problem was and how to fix it in short order. Air Assurance has been responsive. They even installed window units for me until my replacement part arrives. I’m very pleased with the services provided.

Review 87 (2024-07-01 - Rating: 5)
Great experience! I got a quote from them on a Monday, but they werent going to be able to install for 2 days. They got me 2 window units the same day to tide me over until the install. When the transformer blew the next day due to a previous wiring issue that they didnt catch, they not only fixed the wiring and replaced the transformer for free, but installed a fuse so that just in case it happened in the future, it would be an easier, less expensive fix.

Review 88 (2024-08-20 - Rating: 5)
They came for plumbing,had a leak and came out the same day and fixed the leak. Steve was very knowledgeable and polite.Toby was was the other guy both had great energy and I was comfortable with them. These kind of repairs are depressing but nice guys was calming. Thanks Steve and Toby!!!

Review 89 (2024-12-10 - Rating: 5)
We are ALWAYS happy with the job that Air Assurance does for us—and if there are any issues, they do their best to fix them!!Highly recommend!!

Review 90 (2024-12-13 - Rating: 5)
My technician was great! He fixed my issues. Great Customer Service. I recommend Air Assurance.

Review 91 (2024-09-18 - Rating: 5)
He was very thorough and explained everything he was doing and changed my filter when I asked him. I was very pleased with his work. I’m very pleased with your company altogether for all that I e used you for.

Review 92 (2024-10-04 - Rating: 5)
Josh was unbelievably good at evaluating and explaining our plumbing issue. He was extremely knowledgeable and helpful. Thank you Josh and Air Assurance!

Review 93 (2024-11-21 - Rating: 5)
Brock— Was great and very respectful and arrived on time. Did an excellent job and answered all my questions. Thoroughly inspected our unit..

Review 94 (2024-10-10 - Rating: 5)
I had a total A/C replacement at my home. Kade and other tech was always on time and both guys were vary knowledgeable with the tearout and new equipment install. My apologies for not remembering the 2nd techs name. He was very knowledgeable of sheet metal work. Both guys were awesome.

Review 95 (2024-12-16 - Rating: 5)
Josh was great! He was very thorough in explaining what he was doing and what I could do to upgrade some things, and he did NOT pressure me to make a decision today.

Review 96 (2024-07-31 - Rating: 5)
The blower motor went out on Friday afternoon- of course it did. Saturday Sam came out, diagnosed the issue, tried to get the parts, but no one was open on Saturday. He came back out Wednesday morning first thing, and had it working within a couple of hours. The people who answered the phone and helped us were helpful and wonderful too. Other than being warm (100 degrees in July), I have no complaints, only compliments.

Review 97 (2024-09-22 - Rating: 5)
Jeff C. did a great job of repairing my plumbing issues, and patiently addressing all my questions/concerns. He completed the work in a high quality manner. Highly recommended.

Review 98 (2024-09-26 - Rating: 5)
We love our service from Air Assurance. Steve was here today for a routine check. He told us what he was doing, helped us understand some readings on our thermostat. He’s a very professional, well-spoken and does his job thoroughly in a goodly time. Thanks for your service. Lin

Review 99 (2024-07-30 - Rating: 5)
Service technician, Blue, was on time, nice and explained everything. A service was needed and he took time to complete it at time of yearly cleaning of AC units.We have been using Air Assurance for several years & highly recommend.

Review 100 (2024-07-19 - Rating: 5)
Luke Elles came to our house and made quick work of diagnosing why we were not getting cold air. He educated me on why it was happening, how to avoid it in the future, what to look out for, and also offered maintenance options from Air Assurance. It did not feel like someone giving me a sales pitch in anyway shape or form (which I was worried about). Luke helped me with my thermostat and stayed to make sure everything was in working order. Couldnt be happier!

Review 101 (2024-07-15 - Rating: 5)
Weve used Air Assurance for years and they are the best, honest technicians around. They always fully explain what they do and give advice for potential issues in the future. Love you guys.

Review 102 (2024-07-17 - Rating: 5)
My husband and I choose Air Assurance every time we have a heating and cooling need! Christian, Kade and their team delivered again! We always have peace of mind knowing the plans we make will be implemented to a tee. From the initial consultation to the final walk through their teams have your back. They go above and beyond to protect your home during the process and put your mind at ease. So grateful for this team of professionals!

Review 103 (2024-09-10 - Rating: 5)
The technician was very professional and courteous throughout the time he was in my home completing maintenance activities. He discussed any action he felt needed attention, kindly asking for my authorization.

Review 104 (2024-10-22 - Rating: 5)
Matt called ahead, was on time, fast, efficient, made recommendations, very professional, I highly recommend Matt or air assurance for ac or heat repair. The office personnel are great to work with also

Review 105 (2024-10-23 - Rating: 5)
Brock was prompt and professional. He did the inspection of our furnace in a timely manner. I highly recommend Air assurance.

Review 106 (2024-11-27 - Rating: 5)
Our technician, Josh Wilkinson, and his assistant were wonderful and we are pleased with their work. Thank You!!

Review 107 (2024-08-29 - Rating: 5)
Steve McCarter, Toby Archer, and the rebore workers did a great job replacing our water line. Whether HVAC or plumbing service, Air Assurance has provided excellent professional service with no surprises every time.

Review 108 (2024-09-07 - Rating: 5)
Great experience! Got my deadA/C working within a few hours after making an after-hours call. I highly recommend them !! They are now my go-to company.

Review 109 (2024-12-10 - Rating: 5)
Our assurance did a great job and was very professional! I highly recommend them to anyone looking for HVAC work.

Review 110 (2024-02-08 - Rating: 4)
Nathan and Tucker fixed up my water leak. We were 41/2 days without.They had to run for parts and then probably had lunch but did a nice job fixing it. It would be 5 stars but Air Assurance just seems so expensive. $175 per hour seems high but it may be the going rate now for good service. Total bill $860

Review 111 (2024-10-25 - Rating: 5)
Brandon was extremely thorough and had our unit ready for winter after making sure everything worked properly. Thanks for a job well done!

Review 112 (2024-10-18 - Rating: 5)
Karlos was excellent. Professional, very knowledgeable and did a fantastic thorough job replacing our ac/heater unit. Highly recommend Karlos and Air Assurance

Review 113 (2024-06-19 - Rating: 5)
Nice people very professional and reasonably priced. We needed new cutoff under kitchen sink. Made the appointment at 8:49am job completed 10:30am. Not that I expected it every time but, wow! that was fast. We feel like we called the right plumbing company.

Review 114 (2024-12-13 - Rating: 5)
Have used Air Assurance the past few years for my HVAC needs and am extremely pleased. Technicians are knowledgeable and professional. No heavy sales pitch. Make recommendations as to any issues or repairs. On time and communication is excellent.

Review 115 (2024-08-29 - Rating: 5)
Tech, Matt B, was very informative during maintenance visit. Performed the work quickly and educated me about things to look for in the performance of AC.Highly recommend Air Assurance!

Review 116 (2024-12-05 - Rating: 5)
I have been with AirAssurance for many years. They have always don an excellent job. I would highly recommend them to anyone.

Review 117 (2024-02-12 - Rating: 5)
This was such a great experience. Our contact representative Jesse was fantastic throughout the whole process. He was instrumental in being sure to answer all our questions and listen to our concerns and treated us with kindness and respect throughout. We wouldn’t have made it through the process without him. He was always honest and professional with us which was refreshing and took care of any issues that arose. This company is great about making things right. They stand for excellence and we definitely experienced that. Everything they did looks neat and tidy.HVAC - We had the heat and air ducts replaced in a crawl space and had a new package unit installed. John and Isaiah were the best. Hard workers who knew what they were doing and had great pride in their work to be sure it was done right. They were very respectful to us and of our home and wood floors. They were so kind and very professional and experienced.PLUMBING - We have an old house that had the hot water tank inside the house. We decided to have a tankless installed so we will never have to worry about a tank busting as they do and ruin the floors. John and Drew were amazing and did such a great job. They had to work in a small space but got the job done and it looks great and we are so happy with it. Jesse worked with us in the beginning to be sure to get a good brand that was pretty quiet since it is in the house. John and Drew even thought of a way to insulate between the unit and the wall so you couldn’t really hear it on the other side. We had the same experience with these guys as we did the HVAC guys. Respectful, professional and experience and pride in their work. We still had a gas smell under the house and Drew and Jason came out and found it and fixed it. They were great.The whole experience was so great I would recommend them to everyone. The experience their employees have and how the employees stand for the company’s values made all the difference. I’ll never use anyone else again.

Review 118 (2024-06-26 - Rating: 5)
First time using Air Assurance. They are very detailed in keeping you informed of your service date and appointment window. Prior to arrival you receive a call and text with a picture of your service technician. Malaki did an excellent job of servicing our air conditioning system. He reviewed the work he performed and any needs our system would need in the future. Great job.

Review 119 (2024-09-18 - Rating: 5)
Luke was a pleasure to work with. He was very knowledgeable and very helpful. He did an awesome! We look forward to working with him again in the future!

Review 120 (2024-06-18 - Rating: 5)
We love our HVAC system, so keeping it serviced properly is important. Sam has been to our house twice now and has done an excellent job both times. We also appreciate that Air Assurance sends us a photo id of the technician.

Review 121 (2024-07-24 - Rating: 5)
This is a no smoke review, I highly recommend Mark Swanson and Brandon Correa for their incredible service. I have never experienced technicians that were so calmly knowledgeable and professional as I had many questions and concerns and they not only talked me through each one but even walked me through their checking processes truly giving me an Assurance of the functioning of my AC. Mark Swansons depth of knowledge was immediately evident in how he conveyed in a few sentences, hours worth of information that I tried to obtain online myself. They fixed my thermostat wiring issues, reset my google thermostat with the proper settings, refilled my freon, checked my AC pressures, temps, and gauges coils literally everything, ensuring my system was working properly, and functioning at optimal capacity and explaining to me in detail exactly why it wouldnt for various reasons. they did such a plethora of maintenance tests and checks when investigating my AC problem before ever concluding or assuming what it was. They literally spent hours testing and checking, while eliminating one factor after another and then confidently giving an educated and tested verdict on what the issue was. As opposed to making assumptions and arrogantly spouting of technical jargon throwing out a quota and leaving. They spent their time doing true honest work. I cant thank them enough for truly being invested in by AC system showing that its what they know, its what they do, and they said themselves that they enjoy doing. It was a truly satisfying experience for me. and Im so happy I had them as my technicians. If you are a smart person with an AC problem, these guys know what their doing. You can ask mark any question and he will leave you educated, and informed. thank you so much guys for your work.

Review 122 (2024-12-19 - Rating: 5)
Excellent! Nathan very professional and empathetic employee of AA. He exemplifies the spirit of Air Assurance with his knowledge and courtesy.

Review 123 (2024-09-30 - Rating: 5)
The technician was on time for the service inspection, very efficient in the work, and very courteous. Thanks to Air Assurance and technician Steve Erwin for another job well done!

Review 124 (2024-07-13 - Rating: 5)
The technitian was extremely friendly and knowledgeable about his job. He arrived right on time and did a fine job. I’m very happy to be an Air Assurance customer.

Review 125 (2024-07-15 - Rating: 5)
We were pleasantly surprised with Charlie. He replaced the coil with out needing to disassemble the entire unit. We were told last Monday that the entire unit needed to be disassemble cause there wasn’t enough room to remove the coil and install the new one. Charlie proved them wrong.If the original crew would have done it we wouldn’t have needed to endure a full week of intense heat. Although you did have people come by and recharge it it wouldn’t last very long.All and all it is men like Charlie that renews our faith in your company. Make sure he knows about this review.ThanksRobert

Review 126 (2024-09-17 - Rating: 5)
Technician Clifford Mosley showed on time and he went to testing everything on my heating unit. When it came time to test the unit by turning it on to heat thermostat wouldnt go higher than 79, he suggested that I checked the setting. Problem solved someone had changed the setting. Very satisfied with technician Mosleys work.

Review 127 (2024-11-10 - Rating: 5)
Steve was through reviewing what we had and confirming he was installing. Very personal and knowledgeable during removal and installation of the water heater

Review 128 (2024-06-26 - Rating: 5)
Great pair of installers. Courteous and efficient. Would welcome them back anytime. Karlos even took pictures so I would not have to go up in the attic.Team had to come out this morning to install an additional wire for the thermostat. Again very courteous and worked till it was done. This company hires good people.

Review 129 (2024-07-18 - Rating: 5)
Good work today. Slab repaired so all appears to be complete. Thank you for all your help. Excellent service. Workers are well-trained. Kept everything clean. No mess! Explained everything well. Pleased with their work.It was very hot and they did well. Polite ,and they cleaned up. Thank you.Josh is knowledgeable, helpful and knows what to do. Very happy with his work.Chris led the work team today. Good work, solved main problem, and HVAC will finish duct problem in a few days. Thank you all for good work.

Review 130 (2024-08-12 - Rating: 5)
Had the best experience with Air Assurance. Their team is knowledgeable and professional and really took the time to assess our needs.

Review 131 (2024-03-14 - Rating: 5)
Air Assurance Rocks!They installed a Heating/Cooling system for me over a decade ago and it runs Great! I do the every 6 month checkup (which I can NOT recommend enough!)Today, had their representative, Blake, come out and replace a toilet, install a shower head, and fix the sink in my Studio Apt off the detached garage. He was Excellent!!Everyone I have dealt with is Professional, Knowledgeable, Respectful, and do an Amazing job! And they explain what they did, so even I can understand it! 🤣Air Assurance for The Win! 😉

Review 132 (2024-10-29 - Rating: 5)
Air Assurance is the best company we’ve worked with so far! They don’t push you, but they do advise you with the best information needed 👍🏻

Review 133 (2024-07-18 - Rating: 5)
Brandon came out today to go over our A/C system. It was a part of the regular annual service. Unfortunately, for Brandon, it was probably the hottest day of the year and he needed to work in our attic to check things out. He did a great job, was on time and very professional. He did notice that a capacitor was a little bit weak and promised to bring out another one to replace this all under their warranty.I have used Air Assurance in the past and they do an excellent job. They follow up, are on time and the prices are fair. I’ll definitely use them again if needed.

Review 134 (2024-11-22 - Rating: 5)
Jim was very professional and personable. He took care and time to explain and show us any issues we might have had and fixed what we needed promptly. We have been very pleased with Air Assurance!

Review 135 (2024-10-18 - Rating: 5)
We are very pleased with the company, Matt came out to do our winter service. He was very thorough and explained everything.

Review 136 (2024-12-02 - Rating: 5)
Tech Steven was everything and more of what a customer should expect, courtesy, timeliness, and thorough. He left a good impression.

Review 137 (2022-02-23 - Rating: 5)
My husband called the after hours service when we notice a spot on the garage ceiling. Upon further review when the roof was replaced the flue vent was separated in the attic space. Air Assurance responded in 30 minutes. Our technician Dalton was polite, professional and knowledgeable! He was down to earth and explained as he repaired and checked the safety of our heating system. What peace this gave us this evening!! Good job Dalton! We appreciate you!!

Review 138 (2024-11-25 - Rating: 5)
This is my 2nd review for Steve McCarter. He first came out to repair an outside faucet which required outside & inside plumbing replacements & which needed the help of an assistant. Steve is efficient & cleans up/puts back work area. Very personal young man. He returned today to plug in an under sink water heater cord which, unknown to Steve, apparently had been unplugged by his assistant. Steve was very kind & helpful. Im concerned that Im doing something wrong re reviews because I dont see my original review for him - just an old one for a H/AC Maint work.

Review 139 (2024-11-10 - Rating: 5)
Great work, prompt, and courtesy call prior to visit!Have used for both HVAC and now plumbing. Highly recommend!

Review 140 (2024-05-17 - Rating: 5)
Just had our summer maintenance done by Holden at Air Assurance! Holden is our normal tech and I can’t tell you how wonderful it is to build a rapport with your technicians. Holden is super professional and polite. After completing all the work key takes a time to explain everything to me and sends detailed report so that I can give them to my husband. Peace of mind of having a trustworthy technician time and time again is priceless! Thank you so much for always taking care of the Spencer household!PS we think Holden is pretty awesome!

Review 141 (2024-07-25 - Rating: 5)
Caleb N. was (once again) super professional and nice, always helpful and willing to answer questions. If all your employees are like him, youll keep getting only 5 stars!

Review 142 (2022-06-07 - Rating: 5)
I had a issue thinking I had a water leak and we contacted Jesse Molè and he got the plumbing technician John Johns out here very quickly and John was great and assured us that the water was not coming from our home. Which put our mind at ease. Thank you Jesse & John!! Great customer service!! We will definitely recommend Air Assurance in the future.

Review 143 (2024-08-29 - Rating: 5)
Cliff was wonderfully helpful to us by way of taking extra time to instruct our tenants in the importance of routinely changing the air filters. THANK YOU for this excellent service!

Review 144 (2024-08-05 - Rating: 5)
Joseph did a great job! This is the first time that I have used the plumbing division of Air Assurance but it’s definitely a five star just like the heating and air team.

Review 145 (2024-11-19 - Rating: 5)
Bailey did a great job today. Very courteous and respectful. I appreciate his attitude and professionalism in making sure our heater is ready for the winter.

Review 146 (2024-08-02 - Rating: 5)
Rodrigo Diaz Flores, David Eddings, Stephen Swanson and the entire Air Assurance company have done an outstanding job of replacing an air conditioner and heat pump at my home. I would definitely use them again.

Review 147 (2024-07-21 - Rating: 5)
Just an AC check up. All is well. He was fast and professional. We were also having trouble with the attic fan turning on and he just adjusted the thermostat temp for us.Pleased with your teck, Brandon!!!

Review 148 (2024-11-20 - Rating: 5)
Steve McCarter with AA performed a complete plumbing house-call today draining & checking 2 H2O tanks, 4 Bathrooms, Utility room, Kitchen sink/tubs/shower services in about 90 minutes. Very courteous and thorough catching 1 major and 2 minor plumbing issues needing repaired….potentially saving me a bundle on homeowners insurance claims. Thanks AA &Steve

Review 149 (2024-09-10 - Rating: 5)
Blake at Air Assurance was awesome. He quickly and safely capped a gas line for me and the price was reasonable.

Review 150 (2024-05-29 - Rating: 5)
We called Air Assurance to get a second quote for a new ac/heater. We were so impressed with Christian Langley, his knowledge and willingness to look at our old system and work with us, was way over what we expected. We left the company we have been with for over ten years and now excited to be with Air Assurance. If you are looking for a new system, call Air Assurance and ask for Christian, you will be glad you did.

Review 151 (2024-06-20 - Rating: 5)
Joseph M. Did a fantastic job today and was very kind and professional. We were grateful to have him be our plumber today. I highly recommend Air Assurance Plumbing.

Review 152 (2024-04-17 - Rating: 5)
Air Assurance did a wonderful job with communicating and being prompt. They were also friendly, considerate to my family and property, and gave what felt like very competitive rates. I would definitely use them again!

Review 153 (2024-12-13 - Rating: 5)
Lucas was our technician and was able to troubleshoot two issues that we had with our system. Great work!

Review 154 (2024-09-06 - Rating: 5)
Just finished the HVAC install. The two guys did a fantastic job!! Very informative and could answer any questions we had. I will recommend Airassurance to everyone. GOOD JOB team Airassurance

Review 155 (2024-12-12 - Rating: 5)
The people they send out are always very professional, fast and polite. We’ve been using them for years without a single complaint

Review 156 (2024-12-05 - Rating: 5)
Matt Bradford came out and did our winter maintenance. Really nice guy. Did a great job.

Review 157 (2024-08-20 - Rating: 5)
Josh was extremely helpful in solving my extensive plumbing problems . Air Assurance is definitely the company to use.

Review 158 (2024-11-18 - Rating: 5)
Steven Jordan did the services on my furnace. He was very kind, calm, clear and professional. Thanks Steven!

Review 159 (2024-08-08 - Rating: 5)
Technicians installing heater and A C did a very professional job and I was impressed with their friendly, informative manner. I will not hesitate referring you in the future.

Review 160 (2024-02-16 - Rating: 5)
Plumbing issues are anxiety inducing enough. After having a challenging experience with a previous company, Air Assurance has made up for it. As a working student who takes care of her mother and niece, I have a serious budget to hold to. Therefore transparency of rates etc is everything! Air Assurance made sure I was confident in moving forward with them.Plumbers and mechanics tend to get a bad wrap for overcharging but this team is trustworthy! PLEASE keep up the honest and genuine work because its needed and VERY appreciated. The tech, Blake Leonard, was super kind and got in and out in a timely manner. Cant say enough positive things about my experience. It really meant a lot.

Review 161 (2024-12-05 - Rating: 5)
Was a pleasure having him come and take care of our unit. He was polite, fast, and therow.

Review 162 (2024-12-11 - Rating: 5)
Steve Erwin did a great job. Id love him to come to my house every time.

Review 163 (2024-12-19 - Rating: 5)
The technician was on time. Each time he went outside before coming back inside he put on the shoe coverings to protect the carpet and floors. There was leakage around the toilet stool that was repaired three weeks before. It began leaking again. After my call to inform the company that it was leaking again, without any hesitation or excuses, rescheduling to correct the problem occurred. There were no additional charges. I appreciate the company standing behind the work and wanting to ensure the repairs were done correctly. Kudos to them for service beyond the initial payment.

Review 164 (2018-07-18 - Rating: 5)
Wanted to give a big shout out to Air Assurance and their team. Had to have my whole system replaced back in mid April 2018. Mike G did an exceptional job evaluating my old system and got me into the most efficient system on the market by guaranteeing the largest possible rebates from PSO, ONG and the manufacture offered at the time. The install team did a great job on the install and took them two full days of hard work. They rerouted most all my air ducts and also installed 9 dampers on the feeder ducts so I can control the air flow going into the rooms. Made sure all ducts were sealed properly to reduce loss of air. PSO came out and leak tested the air system as well as the rest of the home before and after installation. I was shocked of the outcome! The whole system and home after installation recorded to have 40% improvement (less leakage) and is now rated a High Performance Energy Efficient home by PSO. Note: This home was built in 1999.Thank You for an overall great job and customer satisfaction experience!!

Review 165 (2024-05-31 - Rating: 5)
Karlos installed a new HVAC system in my home and was absolutely amazing. He was extremely professional, courteous, respectful, and open to all of my questions and concerns. He made me feel very confident in his abilities and the company that he represents. I believe I’ve become a lifelong customer of Air Assurance.Update: imagine my surprise when Air Assurance scheduled a follow up appointment a week later to have the system Inspected by Stephen Swanson. Yet another super professional, personable and well trained individual. He had some recommendations to enhance system. He programmed the thermostat further and added the Wi-Fi connection for system updates. Service after the sale has totally impressed me. This is definitely a company I will continue to do business with. I have already scheduled maintenance for my other HVAC system in the home.

Review 166 (2024-08-02 - Rating: 5)
This company does quality work and I appreciate how quickly they came out and replaced a coil in my air conditioning unit when it was three digit heat in Oklahoma.

Review 167 (2024-06-05 - Rating: 5)
Air Assurance did a fantastic job replacing our old unit. Jaiden and Caleb were friendly and professional. They cleaned everything up as they went and there was no mess left behind. Most importantly the a/c is working perfectly. Thank you

Review 168 (2024-10-25 - Rating: 5)
Polite, considerate and professional. Did a great job installing hvac system and insured everything was clean when they finished.

Review 169 (2018-03-15 - Rating: 5)
My 80% efficient downstairs furnace and ac needed upgrading so I contacted several Trane and Lennox dealers. Air Assurance came to me via Home Depot, where I would get a 10% military discount.The bid process took about a week while I weighed the cost/benefits of the various Lennox Signature products, finally deciding on a 98.7% SLP98 90 kBTU furnace, a 25 SEER XC25 4 ton air conditioner and an S30 wi-fi thermostat.Several companies gave me bids but Air Assurance beat them by thousands. Another dealer (AIRCO) suggested that Air Assurance was not reputable and used inferior materials and work practices but after contacting several recent (and happy) customers and speaking with the company owner I was convinced this was not true. So I went with Air Assurance and I am extremely glad that I did.Before selecting the vendor, Air Assurance had their quality manager come out and do air flow studies of the ductwork and heating and cooling requirements. It was suggested that I might need an additional return and supply duct to handle the larger system (I was replacing a 3.5 ton). Air Assurance indicated that any duct changes or other requirements to meet factory specifications and local codes was included in the bid-no surprises.The work was done over two days by a 3 person crew. Extremely professional, they pulled down all the cheap duct board and duct tape of my old system and installed custom-measured, insulated metal ductwork sealed with mastic. All my old dangling power and thermostat wires were shortened and placed inside conduit. Equipment was placed straight, even compensating for duct openings not lined up with the closet walls. They inspected every floor outlet and squared up bent sheet metal and bonded the metal duct to the concrete foundation so there were no leaks. They also used poles to access as much of the non-ducted, between joists, air return and sealed openings and irregularities in the chases.A new return was added to my utility room wall where it is barely noticeable, but no new supply ducts were needed because the new air flow was balanced by the better-performing equipment.The crew chief happened to notice a gas line interference problem on my newly-installed tank-less hot water heater (done by another company) and proceeded to re-plumb the line without any charge to me. The day before Air Assurance sent a team of plumbers out to move a sprinkler back flow preventer that would be partially blocking the new furnace. Again at no additional charge.My AC condenser is a monster and had to be several feet from the house to meet code but it is extremely quiet, even at full speed.In summary, I would recommend Air Assurance to anyone wanting plumbing or heating/ac work done. They are professional, courteous and deeply care about the quality of their work and how it is perceived by their customers.

Review 170 (2024-10-04 - Rating: 5)
Brock was very professional and explained everything to me about my service and answered all my questions. I highly recommend Brock for anyone that is looking for great AC/Heating tech.

Review 171 (2024-08-19 - Rating: 5)
We appreciate the time Matt took checking out our unit. He spent extra time getting a filter to replace our old one. Thanks for the job you did.

Review 172 (2024-07-23 - Rating: 5)
This is the second system replacement Air Assurance has completed for us in the last 12 months. They are prompt, professional, and reasonably priced. We are very pleased with Air Assurance and their employees!

Review 173 (2024-03-22 - Rating: 5)
Very happy with my experience! The guys had a flat tire on their way to meet me but they did a great job communicating and were in good spirits when they got to my house. I had my water heater replaced with a tankless, which is a long job. They completed it that day and even stayed later to help me with a different plumbing issue I was having in the kitchen. I will definitely be using them in the future.

Review 174 (2024-09-25 - Rating: 5)
Chad and Cannon are my favorite install team! They do great work, are very friendly, and I enjoyed having them around!

Review 175 (2024-11-18 - Rating: 5)
Caleb is thorough, timely and respectful. We request him everytime for our maintenance!

Review 176 (2024-10-23 - Rating: 5)
Very knowledgeable, answered all our questions. Nice and friendly representative. Easy access for any future concerns. Feel confident we made a good choice going with AIR ASSURANCE. Could not be more satisfied and pleased with our service from Air Assurance.

Review 177 (2024-08-01 - Rating: 5)
Steve McCarter and his team member did a great job with the installation; and they were most helpful and professional!

Review 178 (2023-11-16 - Rating: 5)
Caleb was great. He presented very professionally. He reviewed his findings as he went along with excellent helpful information that I previously had not heard. When he finished he went over his findings with additional education for me. He showed me a picture of concern, but not necessarily requiring immediate attention. He asked for any questions or concerns i might have. I would definitely recommend Caleb to anyone based on his professional performance in my home. Im glad Air Assurance Heating and Air has such a great employee!

Review 179 (2024-01-20 - Rating: 5)
Air Assurance was just at our home doing plumbing issues and they were remarkable! Josh was extremely knowledgeable, very pleasant and did a great job! I highly recommend and will use them in the future if the need arises! Fast, friendly and great work! Thank you.Terry Leigh

Review 180 (2024-09-10 - Rating: 5)
I have been using Air Assurance for 6 years now..wouldn’t recommend using anyone else.. they come twice a year for maintenance and make sure everything is working properly..their customer service is amazing..very nice and helpful people

Review 181 (2024-12-31 - Rating: 5)
Always good experience, polite, informative, answers any and all of our questions.Always 5 star experience!

Review 182 (2024-09-20 - Rating: 5)
We love Air Assurance! The technicians are the best and keep our heat/air system up and running efficiently!

Review 183 (2024-11-12 - Rating: 5)
The tech was very nice calledbefore heading our way we are happy with his job performance

Review 184 (2024-06-28 - Rating: 5)
Josh was very friendly and helpful. He fixed my problems fast. Let me know I should start considering replacing my 18 year old water heater and gave me an estimate.

Review 185 (2023-11-27 - Rating: 5)
Been using Air Assurance for 10+ years. We have a high level of trust in their technicians. Today during our winter systems check we were given clear info about the the health of our units and some ideas on how we can make improvements when/if we are ready. No hard sales, just info to consider and honest opinions from the technician when asked. Thanks again Air Assurance, we continue to be customers for life.

Review 186 (2024-10-07 - Rating: 5)
My dog even enjoyed the visit. My air and heat equipment are old so I feel safer with having it checked and kept functioning safely.

Review 187 (2024-04-05 - Rating: 5)
Holden Brunson was fantastic servicing our unit. He was also very polite. He was very respectful of our floors and wore the shoe protectors. Mostly he schooled us on our unit and made some recommendations but was never pushy for us to buy their product. Hats off to great customer service!

Review 188 (2024-12-05 - Rating: 5)
Sam, the technician, did an excellent job preparing our AC systems for the summer heat! He was very competent, professional and courteous. Would highly recommend Air Assurance for their Extended Service Plan.

Review 189 (2024-05-18 - Rating: 5)
Called on a Saturday at 3:30 pm. By 5:10 Bryce had diagnosed problem and replaced bad parts and had air conditioner up an running. Cannot express how pleased we are with this company. Excellent service an provide us with information on maintaining an references when it come time for a new unit. Extremely pleased.