PRO Air Heating, Cooling & Electrical
Located in Bloomington, Illinois
Address: 2701 S Main St, Bloomington, IL 61704, United States
Phone: +1 309-452-3415
Rating: 4.9
Services
- On-site services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Repair services
- Appointment required
Categories
- Electrician
- Air conditioning contractor
- Air conditioning repair service
- Heating contractor
- Fireplace store
- Furnace parts supplier
- Furnace repair service
- Furnace store
- Heating equipment supplier
- HVAC contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-17 - Rating: 5)
Very pleased with their service. We just purchased a house and we needed the fireplace (gas) checked before we used it. Was able to get an appointment pretty quickly and Nick the technician laid all the information out for us. We would recommend Pro Air for the friendly interaction and simple explanation of what was needed. Great company! -
Review 2 (2024-11-03 - Rating: 5)
Always the best! Have been with these guys for over 20 years. I highly recommend them. Weve purchased new systems from them, had them service or existing systems in 2 houses, used them for duct cleaning and we have always been pleased. Its not often these days that you see the same people for multiple decades! You wont be disappointed! -
Review 3 (2024-08-30 - Rating: 5)
Our air quit working during a few very hot days. They were able to get us in for an appt. very quickly! The tech was great. He was very nice and efficient. Its been about 4 days since they were here and everything is working great. I was originally a little worried since the company name had changed since we used them last, but everything went well and we will continue to use them. -
Review 4 (2024-12-09 - Rating: 5)
Excellent and professional service. Our furnace stopped working Friday evening- and a Pro Air tech was at our house Saturday morning. The technician took the time to run several tests and walked us through exactly what needed to be done. Thank you!!!! -
Review 5 (2024-11-15 - Rating: 5)
They were very professional. Arrived on time and completed my fall maintenance in a timely manner. Ive used Pro Air for years and have always been happy with their service. -
Review 6 (2024-09-10 - Rating: 5)
I had ProAir come and do preventative maintenance for me. For $180 they will do a fall furnace check and then come back in the spring and do a cooling check. In the inner I will get 10% off any service calls. Service calls are now over $100. It’s good to take care of your furnace. Nick was very professional and checked combustion gases and Freon levels. He was here for more than an hour. I’m very satisfied with this service. -
Review 7 (2024-10-11 - Rating: 5)
Pro Air is our go-to company for heating and air. They are efficient, prompt, and knowledgeable. The technicians never hesitate to take extra time to explain things and give recommendations. Their reliability, expertise, and honesty keep us very contented to stick with them year after year. -
Review 8 (2024-09-09 - Rating: 5)
Have had nothing but excellent service from Pro-Air. They installed my new HVAC system last fall. Today, they came out to perform the seasonal furnace check as well as diagnose an issue with my gas fireplace (much quicker to schedule than other businesses as well!). Well, of course the fireplace worked perfectly fine when the tech (Ryan) was at my house. Regardless, Ryan took a thorough look at the fireplace and cleaned a couple things. He assured me that if it stopped working again in the future they’d come back out to figure out the issue. He also waived the fireplace diagnosis fee (which was an incredible blessing to me). Ryan and Pro Air went above and beyond, and I recommend them to anyone who needs their services! -
Review 9 (2024-08-31 - Rating: 5)
I received gas pipe replacement service by Pro Air, They arrived early than expected which worked out great and was done within 2 hour. After talking to them I was confident to leave them to their work without interruption. They were knowledgeable and answers all questions or concerns that I had. I have used them before and this time show the consistency that they have to come in , get the job down and keep clients satisfied. I plan to stick with them for all my needs involving work within their profession. -
Review 10 (2024-11-25 - Rating: 5)
I have been trusting Pro Air for many years. They always provide excellent service and installation. They are very friendly, reliable, and responsive every time I call them. -
Review 11 (2024-10-26 - Rating: 5)
The team was very responsive to my many questions and took the time to explain everything they were doing thoroughly. They did a good job and we will be using their services again. -
Review 12 (2024-11-23 - Rating: 5)
I always have such a great experience with PRO Air. I have their HVAC service contract and never feel short-changed by the thoroughness of their inspections to keep my equipment running efficiently. They are on time, friendly, knowledgeable and communicate in detail. Such a great reliable service company.! Thank you. -
Review 13 (2024-12-17 - Rating: 5)
Had problems with the humidifier and they were able to get out right away. Solve the problem and head me up and running very quickly. Very friendly service guy. I would highly recommend -
Review 14 (2024-12-07 - Rating: 5)
They were very good with fixing my electrical issue. Very prompt and very nice and explained everything he was going to do to fix the issue. And didnt take forever to do it -
Review 15 (2024-09-18 - Rating: 5)
So happy with Pro Air! They were able to get to us same day, diagnose the issue and fix it! The service technician was polite, knowledgeable and explained everything well! Thank you Pro Air! -
Review 16 (2024-11-20 - Rating: 5)
Alway on time and prepare for the task, ready to help when it is needed. We are so happy with the service provided that 3 family members have chosen PRO Air Heating, Cooling & Electrical to service our homes. -
Review 17 (2024-11-01 - Rating: 5)
It has been our experience to have our HVAC units checked and serviced by ProAir C&E for the past 10 years. We have an annual service agreement that puts the responsibility to maintain the equipment on both of our shoulders, and I like that. ProAir’s service technicians are reliable and dependable. I highly recommend ProAir C&E for not only HVAC but also for many household electrical needs. -
Review 18 (2024-07-02 - Rating: 5)
The tech was very nice, kind, and professional. He communicated well with me and administrative assistant was very kind, nice and professional as well. She called ahead to remind me and let me know when the technician would be arriving. I’m definitely going to keep using them for my air and heating needs and highly recommend them. -
Review 19 (2024-06-17 - Rating: 5)
A lifesaver!! Our air conditioner stopped working the same day a heat advisory had gone into effect. I submitted a form late Sunday night requesting service, and received a call early Monday morning! I was informed of the overtime rates, with an option to have them come Monday night at OT, or wait until Wednesday for regular rates. Even a two-day wait seemed very impressive during this extremely hot weather! I thought for sure the wait would be even longer.I work from home so I opted for immediate service at the overtime rates. I was quoted a time between 5 - 9 p.m same day. At 3:30p, I received a call letting me know that they were ahead of schedule and could be here at 4:00! The service tech was very polite, very informative, and talked us through every step. He did not try to upsell us or overcharge with extra services. He was very honest with his opinion on what needed to be done and gave us options. He even told us when our dog got loose and was running around outside! 😂Great turn around time, great service, would definitely use again! -
Review 20 (2024-11-25 - Rating: 5)
Very quick response from Pro Air Heating-Cooling.They were out here in under two hours after calling.The Technician diagnosed the problem and let me know what the next steps were going to be. -
Review 21 (2024-10-11 - Rating: 5)
The rep explained everything. I have them do an AC maintence in the spring & heating maintence in the fall as part of extending my warranty as both units were installed by them 3 yrs ago. They have always been great to work with ever since. -
Review 22 (2022-12-26 - Rating: 5)
Our furnace went out over the summer and we had ProAir install a new one. It has been working great with no issues over the past few months. We had estimates done from two other companies in town and ProAir gave us the lowest price. The new furnace was installed by Jake and Ryan who were great. They were on time and communicated to me everything they were doing as they did it. They also went over how to maintain the new unit thoroughly. I asked questions and they had good answers. They were very knowledgeable and friendly. Honestly, it was overall some of the best service Ive ever had anywhere. -
Review 23 (2020-07-31 - Rating: 5)
Vinnie and Ryan did a great job installing our new air conditioner and furnace. They made sure to wear face masks and shoe coverings when they were in our house. They were polite and professional. I highly recommend ProAir for your heating and cooling needs. -
Review 24 (2024-06-16 - Rating: 5)
Darren was my refrigerant tech. I was very pleased with the response time from Darren after I called in for service of my AC unit. He was friendly, detail oriented, came to my assistance in a short amount of time. Found the issue and even had the part on hand. Installed the part. Professionally kept me informed while at work. -
Review 25 (2024-07-25 - Rating: 5)
Ive called on Pro-Air for two electrical jobs. Each job was done professionally and well. So glad I discovered their company. It gives me peace of mind to know I can count on them. Highly recommend. -
Review 26 (2024-12-04 - Rating: 5)
Technician was prompt, knowledgeable and friendly. Took ample time to explain the check of the GeoThermal system. Would recommend PRO Air. -
Review 27 (2024-12-22 - Rating: 5)
Woke up to no heat. On the day family would arrive for christmas. They responded very quickly and arrived about an hour after I called on a Saturday. Fixed issue easily. Saved the day -
Review 28 (2024-07-20 - Rating: 5)
Dustin was very professional and got my condensing unit running fast. He explained everything he was doing and gave me the options on what I wanted him to do. Im Very happy with the service he provided. -
Review 29 (2024-07-10 - Rating: 5)
My experience with Chad was Great! He is awesome. I like that he makes sure as a homeowner/ property owner that we have all the CORRECT information and knowledge we need that will help us in the long run. It’s really appreciated. -
Review 30 (2024-12-14 - Rating: 5)
The gentleman came after hours, was very professional and worked hard to make sure my furnance was working properly before he left! I really appreciate his dilligence! -
Review 31 (2024-06-22 - Rating: 5)
Our AC went out during this heatwave and despite a lot of companies claiming they’re open 24/7, Pro Air was the only one that was actually able to send someone out to help us over the weekend. Jacob was friendly and professional and got the job done quickly. I highly recommend Pro Air! -
Review 32 (2024-10-01 - Rating: 5)
If you are looking to put in a new heat and air system I would definitely recommend Pro Air. Our system has been in for 10 years now and we have been pleased with the company, their product and service. -
Review 33 (2024-08-02 - Rating: 5)
Nick did a great job! He was professional and did the job quickly. They saved me around $400 compared to another company in town. -
Review 34 (2024-07-17 - Rating: 5)
Woke up to no air conditioning. Nick came out a couple of hours later and fixed the issue in a few minutes. Every interaction with Pro Air staff, including office staff, has always been wonderful! -
Review 35 (2024-11-05 - Rating: 5)
Technician took the time to explain to me what was going on, what items on my furnace checked out, and which items need further attention. Very pleased with the work. -
Review 36 (2024-10-22 - Rating: 5)
The serviceman who checked out my geothermal system today was professional, efficient, helpful and very friendly. He did an excellent job. Thank you! -
Review 37 (2024-10-16 - Rating: 5)
Excellent service! Knowledgeable technicians and fair prices. I am very pleased with Pro Air. I’ve used them now for 11 years. -
Review 38 (2024-11-05 - Rating: 5)
Gage (electrician) is top notch - super friendly, very detail-oriented, knows his stuff, very accommodating, explains things thoroughly and does a fantastic job of cleaning up when hes done.Pro Air administration, scheduling, reminders, etc. are excellent as well - giving advance notification when tech is on the way, text reminders the day before, and very courteous on the phone.I would definitely recommend Pro Air! -
Review 39 (2024-07-19 - Rating: 5)
PRO Air came out on time and fixed a leak on my furnace. Dustin was amazing and did a great job. Highly recommend these guys for all your heating and cooling needs. -
Review 40 (2024-05-23 - Rating: 5)
My A/C quit on me as the weather started to warm up. They were able to get a technician out the same night and I consider myself lucky to have had him out. He walked me through what he was doing as I asked questions, didn’t beat around the bush, and got my system what it needed to keep my family cool. We will be using pro air in the future for any maintenance and/or new systems for as long as we live in the area. -
Review 41 (2024-02-01 - Rating: 5)
I have not yet had the opportunity to work with PRO Air and that was my fault. I scheduled a visit to have our old heater replaced and then forgot about it and went with another company. Their technician had to turn back from his route when I realized my mistake, but people at the company were graceful and professional about it. I will definitely call them again if anything comes up, and recommend others to give them a call, too. A good customer service is a great start! Thank you, PRO Air. -
Review 42 (2024-06-15 - Rating: 5)
The water was delivered on time and Chad, the driver was very cordial and efficient! The water needed very little chemical and is crystal clear after only 24 hours! Pro Air water is the way to go to fill your pool! There is an expense up front for the water, but it saves you money in the long term because you won’t spend money on chemicals! We live in the country where the well water is rusty and we usually can’t swim for a week! We can swim the day of the fill now!! I highly recommend Pro Air water service!!! -
Review 43 (2024-11-18 - Rating: 5)
I have always found this company and their technicians to beresponsive, knowledgeable and professional. I would recommend them highly to anyone who needed heating and/or AC work done.************The above review was written several years ago, so I am taking this opportunity to update it, as of November 12, 2024.************I have been dealing with PRO Air for over ten years now, and they continue to offer high-quality service by technicians who always show up on time and carry out their semi-annual inspections quickly AND carefully, making any necessary adjustments or repairs.And since - several years ago - I signed an ongoing contract, I have the added benefit of them calling me each spring and fall to REMIND me when its time for an upcoming visit.As I indicated, besides their technicians being skilled and professional, I have found them to be friendly and willing to answer any questions I might have.And unlike some other companies I have dealt with, I have never felt pressured to invest in unnecessary repairs or new equipment.Heres hoping for ten MORE years of dealing with these folks! -
Review 44 (2024-03-26 - Rating: 5)
They came within the hour to check our furnace. The technician was very helpful. He kept us informed and he was very knowledgeable. We have to wait for a part to come in but we will be fine. I have worked with Pro Air at my mothers house and feel they are very good to work with. -
Review 45 (2024-12-19 - Rating: 5)
On time, wonderful customer service, very helpful! Had my system AC and furnace replaced this summer. Had my first inspection. Wonderful business 10/10 -
Review 46 (2024-01-31 - Rating: 5)
PRO Air was able to send a technician out quickly to look at my furnace. He was thorough in his inspection, not pushy, and he was able to fix my issue. The price for the service call was also fair. Would use PRO Air again and would recommend them to others as well. -
Review 47 (2023-06-29 - Rating: 5)
I’ve had PRO Air Heating-Cooling service both my furnace and A/C. I’m impressed by their speed. I can honestly say when I’ve called, the phone never gets through the first ring before someone is there to greet you. Even with all their business, they have always been so quick to get someone out and follow up with appointments. The techs are great. They explain exactly what they are thinking and looking at. They are transparent and honest. They also explain what they recommend for the future based on the age of the unit and current issues. They also have a maintenance plan that’s amazing value for what they offer. I can’t recommend them enough! -
Review 48 (2024-07-17 - Rating: 5)
Blower went out in air conditioner. Left after hours message. They called back right at 8 am next morning. They were at my house by 9:30 and done in 20 minutes. Reasonably priced also. -
Review 49 (2024-07-24 - Rating: 5)
Technician was on time with adequate text message. Dryer vent cleaned and dryer working efficiently once again. I would recommend for dryer vent cleaning. -
Review 50 (2024-12-03 - Rating: 5)
Pro Air was actually ahead of schedule and called to be sure I was available for my annual furnace maintenance appt. The technician was very professional and explained the issues with my furnace and the cost associated with replacement parts. Great technician!Subsequent annual service on 12/7/2022: Jacob P was the Service Technician today. He was very experienced, thorough and customer focused. He service our furnace, hot water heater and gas fireplace. He made our gas fireplace look and work like a new one. Please send Jacob P back any time for service our home needs! Thank you!Subsequent annual service on 12/3/2024 by Service Technician Dustin was excellent as usual. He gave me a complete review of my furnace and my hot water tank … and gave me some options on what additional work is recommended for my furnace and what to watch for regarding my water heater. Dustin answered all my additional questions regarding future service needs. Thank you! -
Review 51 (2024-11-27 - Rating: 5)
Satisfied till now. They do good job on regular maintenance of my HVAC systems. -
Review 52 (2024-03-23 - Rating: 5)
Jacob was our technician and was prompt on the time that was setup for the service. He was very respectful of our home. Wore covers over his shoes when entering the house. He was very professional and went about his work. Cleaned up and put everything back in place before he left the house. Ive always had good luck with their technicians. And the quality of their work and knowledge on the equipment. -
Review 53 (2024-10-31 - Rating: 5)
Called first thing in the morning and the lady that answered was very polite and professional. Gary was at my house later that same morning at the time I was told. He was very thorough and professional. He took care of the problem right a way and answered all my questions. The cost was very reasonable. I would highly recommend pro air! Thanks again Gary.10/31/24Great to work with! Highly recommend! -
Review 54 (2024-05-16 - Rating: 5)
I had a new furnace and central air installed on 5/15/24 the two main service men Ryan and Malaki were very professional they did an awesome job on the install I would recommend PRO Air to anyone that is in need of a new furnace or central air. Very pleased. Great job Ryan and Malaki. -
Review 55 (2024-10-29 - Rating: 5)
We need an emergency replacement for a leaking boiler. ProAirs representative and workmen have been patient and clear in this worrisome situation. They came out on a Sunday, tested everything they could, explained how to get through the immediate issue, and reviewed in a very professional manner what the new system would involve. Its a professional business one can trust.A follow up after all the work is done. This is a good, thorough, straightforward company. Garry and his crew did a careful, thorough job removing the old boiler and installing up-to-date, safe equipment. Our house feels much more comfortable and secure. Thank you.This is a follow-up in October 2024. Ryan is now the technician looking after our boiler system. Its complex with a century-old house, and he does a determined job trying to tackle leaks and other inevitable problems. Thank you. -
Review 56 (2024-10-09 - Rating: 5)
Been using Pro Air to service (Spring and Fall check) my HVAC for last 13 years and they have always done a good job. -
Review 57 (2024-11-25 - Rating: 5)
This is one top notch, customer service oriented company. Had a complete hvac system replaced in April and it was the smoothest process I could have wanted. Chad and his wife are a great team and the install crew were super professional and did a fantastic job. Would highly recommend for any and all hvac needs. -
Review 58 (2024-06-18 - Rating: 5)
On time, professional demeanor, never seemed in a hurry to get to next appointment. Made sure he had all my questions answered before he left by asking several times if I had any questions.Fully explained services and follow up services. Prompt on getting me my quote with more than one option!So far very impressedTodd W -
Review 59 (2024-12-09 - Rating: 5)
Fall system check & service. Great service as always, technician has serviced my system before and did a great job, very friendly and professional. -
Review 60 (2024-11-30 - Rating: 5)
Tech was very knowledgable and kind. Quick service for an affordable rate. Thanks! -
Review 61 (2024-09-12 - Rating: 5)
In early August, our 25-year-old HVAC system finally decided that it was time to retire - during a week when temperatures were in the high 80s/low 90s. Inconvenient, yes.We reached out to ProAir and they pushed to get a replacement to us in just a few days, installed and ready to go before the weekend. They didn’t stellar job with the installation itself as well, very professional.In addition to the top-notch installation was the level of dedication and patience exhibited in by Denise, as our home warranty company kept demanding subtle but (to them) necessary changes to the invoice and language used, etc. Thank you, again, Denise!Great service, as always, and we will continue to use them moving forward. -
Review 62 (2024-12-30 - Rating: 4)
Yet another problem with this geo Hydron module. Now a freon leak which caused compressor to stop. Hopefully compressor not damaged. This is the 19th time the unit has required service since we purchased the unit in 2013. Unfirefunately not under warranty now. Very frustrating having to deal with this geothermal unit each and every year. -
Review 63 (2024-07-25 - Rating: 5)
Nick came out to inspect the HVAC and AC units. He explained everything and answered all my questions. I will definitely be using pro air again when the need arises. -
Review 64 (2024-11-03 - Rating: 5)
Prompt, polite, kept us informed as they did their fall check ups. Highly recommend. -
Review 65 (2024-12-17 - Rating: 5)
PRO Air was recommended by a friend, so when I looked for a local Carrier dealer I was happy they were listed. Everyone was great to work with, from the first call to the office, to the visit to check out my needs, to the financial explanation and assistance, to the HVAC installation. They even brought by some space heaters to keep me safe until they could do the install. The installers were great, left my basement cleaner than before, and went over everything with me when they were finished. The owner/salesperson expressed concern for my safety due to potential carbon monoxide issues with my old system and made me promise to get a new furnace whether or not it was from him. That’s the type of person I want working on my home! I have no hesitation to recommend them 💯. -
Review 66 (2024-12-04 - Rating: 5)
Another annual winter check-up from ProAir. Great communication and service once again.Updating after furnace, humidifier and fireplace maintenance check.Great service, communication and professionalism. Once again, appreciate everyone at ProAir. I think Dustin was my tech — props to him!Updating and adding April 2022 AC maintenance check.Love the friendly, professionalism of this business! It’s magical when the skilled technician who installed my new mechanicals in October 2020 is the same guy who serviced units today.Honest and trustworthy — you won’t go wrong selecting ProAir!Updating and adding December 2021 review:Had ProAir out for a service call. Issue quickly diagnosed and resolved. Great communication and professionalism. Once again, your entire team rocks!ProAir is top shelf. Over the years, theyve serviced mechanicals at multiple sites for my extended family.In October/November 2020, ProAir installed new heating and cooling systems and cleaned duct work. Trevis was professional and answered all sales related questions before I made a decision. Vinny and Daren are skilled and craftsmen at the removal/install. Daren walked me through key components (humidifier, smart thermostat) which helped tremendously. Dustin and Colin cleaned duct work and are a great part of the team. AND, behind every person on the job site is a great team in the office. Mallory and Denise were professional, friendly and helpful when it came to the business end of things.Call ProAir when youre looking for a team you can trust and that carries reputable products at a very fair price. -
Review 67 (2023-12-22 - Rating: 5)
I called PRO Air to come and look at my gas fireplace. I don’t know when it was last serviced since we recently bought the house and it looked really dirty and I wasn’t sure if it was efficient or safe. The technician came and cleaned everything out, checked the gas flow, and actually adjusted it so it was more efficient, cleaned the igniter, and cleaned the glass on both sides and it looks fantastic. Fixed a loose grate too. I’m very glad I called PRO air since another estimate to do all that was in the thousands by a contractor. He wanted to dismantle the entire thing and replace a fan that wasn’t even making the noise!They were honest, did a great job for a very reasonable price and I will call them again for service. Highly recommended for servicing a gas fireplace! -
Review 68 (2024-10-24 - Rating: 5)
The install of our new HVAC equipment by Ryan, Colin, Cody was done very well. The crew arrived as expected & they were very professional & courteous in completing the job. We were very impressed with their work! And, the new furnace is performing wonderfully! Would definitely recommend Pro Air for anyone needing HVAC services. -
Review 69 (2024-09-23 - Rating: 5)
The ProAir tech did a phenomenal job, testing & cleaning the heat pump, furnace & water heater. -
Review 70 (2024-06-22 - Rating: 5)
The technician, Jacob, did a great job fixing my AC. I was able to get the repair done on the weekend at a reasonable price and the technician was friendly and knowledgeable. -
Review 71 (2024-05-31 - Rating: 5)
Honest. Trustworthy. Knowledgeable. Efficient. Courteous. Professional...These are the words that come to mind readily when I reflect on our experience with Jacob P from PRO Air in Bloomington, Illinois.I have worked in Operations and Distribution (and Sales) for over 25 years and have dealt with many HVAC technicians for commercial and residential applications.Over many experiences with varied HVAC outfits, you develop a sense for what truly motivates service providers. Some organizations truly value customer care and professionalism, others, not so much.Jacob arrived on schedule and quickly got to work. He followed his protocols to root cause issue with our geothermal unit. He was efficient and confident and explained everything clearly and patiently. He tested everything!Finally, the likely root-cause started to emerge, and Jacob addressed immediate problem to ensure home would cool and, moreover, set us up for a more long-term solution in a few weeks, pending outcome of the work completed today.Bottom line, for me, I don’t mind spending money for good, honest, and reliable service. At no time did Jacob try to sell me on anything! He did his work with pride and efficiency, and the facts spoke for themselves!My family and I unequivocally recommend PRO Air for all your HVAC issues! -
Review 72 (2024-01-13 - Rating: 5)
The technician Jacob was amazing, not did he only fix the initial issue of the igniter during an emergency call (He had 6 more after mine) Jacob took the time to make sure everything else was in working order even clearing out the drainage line and fixing the induction valve. Jacob went above and beyond and was extremely professional. My Family owes a huge thank you to Pro Air and Jacob as it will be -17 at 6am tomorrow. Highly satisfied and will be a returning customer :) -
Review 73 (2024-06-02 - Rating: 5)
We always have fantastic experiences with Pro Air!! Top notch service! They did a thorough job and were kind and professional. We definitely recommend this business! -
Review 74 (2024-07-03 - Rating: 5)
The service was prompt and the technician did a good job of explaining the problem to me. He got our air conditioning repaired quickly. -
Review 75 (2024-06-13 - Rating: 5)
Have always gotten excellent on time service. Service technicians are very professional and polite. When they did our installation, everything was left clean and neat. -
Review 76 (2023-02-18 - Rating: 5)
The crew from PRO Air was on time and did a great job. We had our ducts cleaned, which is an interesting process to see and the results were amazing when they showed us before and after pictures. Communication between the time I submitted my request online and the day of service was great. I appreciated being communicated to by text message. We needed a few minor repairs, which were explained well and the price to repair shared up front. The two employees that did our service were extremely nice and considerate, putting on shoe covers when inside the house. After the cleaning and fixing our furnace humidifier the whole family really tell a difference in air quality. I will definitely use PRO Air next year for my annual service. -
Review 77 (2024-10-25 - Rating: 5)
The technicians are always respectful and knowledgeable. They have provided our service for many years and we have always been pleased. I feel comfortable leaving my house with them working. -
Review 78 (2024-10-16 - Rating: 5)
We have been with PRO Air for 30 years and always receive good service people. Dustin was here today and checked our 2 furnaces. He was efficient and pleasant. Thanks Dustin! -
Review 79 (2024-12-17 - Rating: 5)
Collin did a great job. He was quick and efficient. -
Review 80 (2024-07-11 - Rating: 5)
Very prompt and professional and priced fairly. Able to get to us very quickly as well. Will definitely use them again in the future. -
Review 81 (2024-02-24 - Rating: 5)
Furnace not working this morning. Quick response time with friendly and skilled technician that was able to figure out what the problem was and repair without replacing any parts. If you have problems with your heating or air conditioning you should really consider calling Pro-Air. -
Review 82 (2023-07-28 - Rating: 5)
Called for an AC issue, water around unit in basement. Responded right away with an appointment time and day. Representative was on time, professional, and informed me of issues. Office got back to me within 24 hours with a quote and time/to do repairs. Called the morning of appointment to change time to earlier in the day due to it being the hottest day of the year so far. They wanted to get our AC running and their technicians out of the heat. He was there within 30 minutes. He was able to complete the 3 hour repairs in 90 minutes. Saved our AC and saved us money. All in all Dustin and Ryan were wonderful. 10/10 would recommend. -
Review 83 (2024-11-14 - Rating: 5)
I purchased a new central Air unit and have had my furnace and air conditioning serviced with ProAir . Prompt and Very professional , ,knowledgeable service technicians.Great office personnel as well.I would recommend ProAir for your HVAC needs -
Review 84 (2024-12-11 - Rating: 5)
Nick was very helpful in letting me know how the furnace was running and what he checked and cleaned -
Review 85 (2023-08-17 - Rating: 5)
I had Pro Air take care of several items at my house including HVAC, electrical, and attic venting. Every aspect of each visit was top notch. Ryan, Matt, Collin, and Nick were all very professional and knowledgeable providing quality results in a very timely manner. Great company from the owner to the employees. -
Review 86 (2023-08-03 - Rating: 5)
To add to my review: This summer I needed a new thermostat, and a new AC part. Again the tech was professional end friendly and completed the work quickly.Great service when our furnace stopped working during 1degree weather. The repair guy, Gary was skilled, friendly and professional . I’ll definitely use them again -
Review 87 (2023-09-08 - Rating: 4)
Great service and technician Daren did a good job. But there’s still a leak in the ac system somewhere, between ac unit and coil inside my house. I don’t think that customers should be responsible for defective parts from vendors. Pro air is a good company for your heating and air conditioning needs. They have been working with me to try and locate the above issue, I’m praying that we will get it resolved. -
Review 88 (2024-09-11 - Rating: 5)
Great experience, I got notifications before the appointment and then again the day of the appointment saying the technician was on the way. The technician was polite, courteous, and efficient. I highly recommend Pro-Air for furnace replacement and maintenance. -
Review 89 (2024-10-25 - Rating: 5)
Pro Air was prompt for the appointment, serviced our furnace and answered our questions courteously. -
Review 90 (2024-01-22 - Rating: 5)
PRO Air had a tech to my house very quickly. He was thorough, explained what issues he found, and was able to fix my furnace right away. I’m glad to have found a company I can trust! -
Review 91 (2024-12-13 - Rating: 5)
I’ve used ProAir a few times since moving into a new house with a boiler and they’ve been great. They speak to me like a regular person and are upfront on all work items and time estimates. They also vented bathroom exhaust fans externally for me and connected kitchen hood venting. Would recommend. -
Review 92 (2024-10-23 - Rating: 5)
Pro Air staff are the most courteous, professional and knowledgeable I have ever experienced. They respect your home with cleanliness. They explain the issues at hand in a way anyone can understand, and the needed outcome for the repair/replacement. -
Review 93 (2023-07-04 - Rating: 5)
The lady who took my call was polite and Informative. The technician Jacob was courteous and efficient. He had my AC back up and running within 45 minutes!! You are a ROCK STAR Jacob! Job well done. We will call again for sure. I highly recommend Pro Air. -
Review 94 (2024-09-07 - Rating: 5)
Always friendly. Appreciate the service and advice on changing filter sooner than system normally recommends. Will plan on changing at end of October as recommended. Thanks as always for being calm around pooch. 😊 -
Review 95 (2023-06-10 - Rating: 5)
Great service! We have the contract where they come out twice a year to service our A/C and furnace. They remind us when it is time, which is nice as I often forget! They explain any issues they see and are extremely professional and honest. We trust their recommendations and because of the maintenance we never have any major issues! -
Review 96 (2023-07-10 - Rating: 5)
I was very pleased with the work done on my HVAC system. The technician, Jacob, was very knowledgeable and explained everything so I completely understood the issues involving my system. He helped me decide which issues needed to be prioritized and which could be delayed to fit my budget. I am happy to be able to depend on Pro Air/C&E for my heating and cooling needs. -
Review 97 (2023-08-12 - Rating: 5)
Our whole experience so far has been great. They came out promptly to assess our HVAC needs and provided a quote that was better than expected. They answered all of our questions and all communication has been courteous and professional. They even loaned us some AC units while we waited for our unit to be replaced. -
Review 98 (2022-12-16 - Rating: 5)
Have been using Pro-Air since inheriting our Geothermal system when we bought our house 6 years ago. They have been professional, efficient, and have kept it humming along with regular maintenance. Matt in particular has been fantastic at showing up on time, doing thorough system checks, changing the filter, and even once doing an emergency repair when our fan motor conked out during an extended sub-zero blast of cold weather a few years ago. Happy with the service and highly recommended. -
Review 99 (2024-07-26 - Rating: 5)
He was kind and courteous and worked quickly. He was straight forward with information and made it an easy transaction. -
Review 100 (2023-06-28 - Rating: 5)
Pro Air provided text to let me know the tech would be arriving early. Clean, professional, affordable. Dustin did a great job and was very helpful in how we could do some things to cool the top floor of house. Explained things with respect to our older AC unit. Very professional. -
Review 101 (2021-03-12 - Rating: 5)
We had several wall outlet switches that we were having issues with. We used PRO Air previously for our fireplace and were happy with their services. We called and they sent an electrician to look at our issues. Matt was great! He arrived early, diagnosed the issues, explained the process and fixed the issues quickly. We were very pleased with the results and the cost was less than I was expecting. I definitely would recommend. Thanks again Matt and PRO Air. -
Review 102 (2024-08-11 - Rating: 5)
The technician, Gary, was awesome as usual. He is always on time. He is always careful not to leave behind any mess. He is very efficient. He always takes good care of our heating and A/C equipment. He patiently answers all our questions. We almost feel like he is family because he is so kind, honest, and personable. He earns an A+ every time. Thanks! Update on 10/24/23: Hard to believe it, but he continues to be the most excellent technician today! -
Review 103 (2023-06-29 - Rating: 5)
Jacob was Awesome!!!He figured out my AC issue within 5 mins (my compressor had gone out) and had it fixed in about 20 mins!He was so patient; explained everything to me and then answered ALL my annoying questions!!! He was also kind enough, to take the time to show me how to clean the unit myself!I had a 45 yr old furnace replaced almost two years ago by Pro Air, with similar results. Will continue to use their services as they are, fair priced, their customer service has always been great and their repairs/installations have never disappointed me!👍 -
Review 104 (2024-06-26 - Rating: 5)
Called late in day and happy to get same day service!!! Professional and kind employee fixed our issue and kept us cool in June heat! -
Review 105 (2023-02-04 - Rating: 5)
Jacob was wonderful to work with. Very knowledgeable and kept us informed every step of the way if new issues were found and how that would impact price. He was very good about giving us options and making us feel like we were involved with making the final decision. We plan to use them again in the future and will be recommending them moving forward. Nice work, everyone! -
Review 106 (2023-08-11 - Rating: 5)
The receptionist staff were extremely kind and helpful. They were able to send a technician shortly after the call.The technician, Jacob, was so helpful and knowledgeable. Great communication all around! I would 100% recommend this company and appreciate there amazing customer service and promptness. -
Review 107 (2024-12-12 - Rating: 5)
Everything went just as planned. Technician was fastt, helpful, and courteous. -
Review 108 (2024-10-18 - Rating: 5)
My family has been using Pro Air for a while, but this was my first personal experience and it was great! Dustin came same day and was fantastic—he came to take a look at my ancient furnace and was skilled, patient, and helpful. He did a thorough safety check and took time to explain necessary things in a comprehensive way. He also wore a mask upon request because members of our household are immunocompromised and was kind about it. Highly recommend! -
Review 109 (2022-11-10 - Rating: 5)
I’m not an expert on HVAC, but it seems like our guy Ryan did an excellent job! And just in time for winter! 😮💨The company was timely getting the job scheduled. Easy to get a hold of when I had questions. And our tech was a friendly and helpful guy. Much respect! 10/10 would recommend. -
Review 110 (2023-11-26 - Rating: 5)
I have used Pro Air for the installation and maintenance of my Geothermal system. They are wonderful! They always arrive at the time they are scheduled and their knowledge and work is second to none. Very thorough, -
Review 111 (2022-06-28 - Rating: 5)
While we recently had them repair our A/C in our new house, several years ago they installed a furnace for us on Christmas Eve. Both times we had wonderful and profession service. I love that we have had two consistent service calls. Friendly staff helped us both on the phone keeping us updated on the appointment as well as in person for the repair work. They got us in next day without an extra service charge in the summer as well. I highly recommend C&E/Pro-Air! -
Review 112 (2024-01-10 - Rating: 5)
Our technician quickly found our problem, gave us our options, and completed the repair quickly and efficiently. He was very nice and polite. Completely happy with our service -
Review 113 (2024-06-21 - Rating: 5)
I would like to thank Ryan & Malaki for the great job they did installing my heating & air system, they showed me how to set it up with my Google app & how my new system worked step by step, they also cleaned up afterwards, thank you -
Review 114 (2023-06-10 - Rating: 5)
My AC went out right at the hottest week of the summer so far. Matt of PRO Air did an excellent job of diagnosing the problem, repairing my AC unit, and testing it before completing the job. He was professional, honest, and personable. I will use this company again! -
Review 115 (2023-04-18 - Rating: 5)
I needed service on a failed AC unit. Pro Air were great to work with from start to finish. They: answered my call the first time, showed up when they said they would, and laid out all available options and associated costs and pros/cons. It was refreshing and a sign of a well run business. -
Review 116 (2024-06-29 - Rating: 5)
Fast and friendly. Very reasonable price to fix some wiring and two capacitors to get our ac working again. -
Review 117 (2024-11-19 - Rating: 5)
Excellent results provided by great people. Very happy with the service -
Review 118 (2024-10-28 - Rating: 5)
Ive been a customer a long time. Pro Air provides excellent maintenance, repair, and installation service. The staff aims to please the customer and I really appreciate that. I trust them and thats not always offered every place. -
Review 119 (2024-07-18 - Rating: 5)
Professional, prompt, and provided a full explanation of our problems and options. Very happy with the service we were provided. -
Review 120 (2024-11-14 - Rating: 5)
Chad and his team are not only professionals, they treat you like a member of the family. The service techs are polite and very knowledgeable and thorough. -
Review 121 (2023-04-06 - Rating: 5)
PRO Air is always top notch. They conducted our annual A/C inspection/maintenance today. Jacob, our technician, took care of business efficiently and effectively. He kept me informed, as necessary, on how things were looking. I was very pleased, as always, with their service. I highly recommend PRO Air for your HVAC/AC needs. -
Review 122 (2021-09-03 - Rating: 5)
Pro Air first visit was from a friend’s recommendation. They installed a new air conditioner. The men were professional but friendly. They were here when they said they would be and did excellent work. When I needed electrical work done I called them again and they were out the same week and solved several problems including installing new smoke detectors and Co2 meters throughout the house. I was very pleased with the service. Good quality and fair price. -
Review 123 (2023-09-25 - Rating: 5)
Experience with Jacob was very good. He was very thorough with the furnace and the water heater. He explained to me everything that he did. I also had him work on my fireplace. He was very thorough with the fireplace and is ordering a part . I’m excited to be able to use my fireplace soon. -
Review 124 (2022-09-29 - Rating: 5)
This is a high quality business that is fair and thorough in all they do. We needed the system relocated and the owner came out and explained how and why it should be situated in the manner he recommended. The installation techs Ryan and Colin worked all day and even overtime meticulously attending every detail of a very complex job. They are extremely well-trained and experienced. They also explained why various aspects of the system installation were done in the manner they did it with patience and courtesy. You will not find a better outfit to meet your HVAC needs. Thank- you guys!!! -
Review 125 (2023-09-15 - Rating: 5)
I was strongly referred to this company. This is the second time I used them. I recently had an AC problem at one of my rentals. PRO took care of the problem within 3 hours of my phone call. Very satisfied and hope to continue business with them. -
Review 126 (2024-07-07 - Rating: 5)
Completely awesome! AC drain pipe broke & leaking water into garage ceiling. They sent Gary to repair quickly, about 2 hours. Repaired pipe + found another fix needed in outside unit. No charge due to our warranty & annual service prepay contract!We have done business with C&E-Proair for many years. Very responsive, trustworthy company. Highly recommend. -
Review 127 (2024-11-13 - Rating: 5)
There is not high enough praise for me to adequately describe my feelings towards Pro air and their team! Their products are better, their estimates were fair and far less expensive than another I received and their pricing was far more transparent. From my dealings on the phone, to the interaction with every single member of their staff who came to my home, it was completely excellent! All my questions were answered and I love my new system. If you’re smart, you will engage the services of Pro Air. -
Review 128 (2023-08-15 - Rating: 5)
We have a geothermal unit and the AC recently went out on a hot August day. We will never go with anyone else!! PRO Air far exceeded our expectations with their promptness, friendliness, and expertise in fixing our unit. So happy we went with PRO Air! -
Review 129 (2024-12-17 - Rating: 5)
Two trips to get furnace repaired due to needing a replacement board. No complaints about either technician; personable and professional. Would recommend. -
Review 130 (2020-09-15 - Rating: 5)
We had a great experience with Pro Air. We had our old system repaired, a new system installed, and our ducts cleaned. Each of their employees; Brian, Vinny, Dustin (?), and Trevis, were very professional. We appreciate that they wore their masks the entire time they were in our home. They explained everything clearly and we felt very comfortable with them. We were given multiple estimates with various options to fit our budget. Pro Air was always very prompt and responsive to our needs. Highly recommend! -
Review 131 (2022-08-31 - Rating: 5)
Darren arrived on time and was extremely professional. He moved my A/C approximately 3 feet which required him to pump down the system and solder in a section of high and low side lines. It turned out very clean. They were prompt to respond to the service request and was at a very fair price. Denise was able to give me an estimate over the phone and she was spot on. I will be using Pro-Air for any of my future HVAC needs and will definitely refer them to my neighbors and friends.I usually don’t leave reviews, but Pro-Air absolutely deserves it! -
Review 132 (2023-11-30 - Rating: 5)
The owner and Repair Shop Mananger of Autohouse of Bloomington was very impressed with the quick and friendly service. Let us know that our furnace was over 30 years old and did not try to sell us a new unit. highly recommend Pro Air for all your A/C and Heating needs. -
Review 133 (2023-07-04 - Rating: 5)
We trust Pro Air to provide professional, friendly service for our hvac needs. Dustin was our technician on the last visit. He was courteous, and took the time to make sure that we understood all of our options, and explained everything in detail. -
Review 134 (2024-04-21 - Rating: 5)
Our existing furnace/AC system was in need of replacement. We chose ProAir to install our new system. ProAir was extremely professional. Everyone was excellent, very knowledgeable and friendly. They definitely take pride in their work. They take their work seriously and are very dedicated to getting the job done, as well as making sure the customer understands everything from the products, to the installation process, as well as how to operate the system. We are extremely pleased and satisfied with their work and plan to use them again in the future for electrical upgrades and any future maintenance needed.Update...we used them in 07/2023 for electrical upgrades. They were awesome as usual. Prompt, professional, and thorough. Were having them come back for additional electrical work soon.04/19/2024 We continue to be extremely pleased with ProAir. Weve been using them to gradually update our electrical on our 100+ yr old farmhouse. We also signed up for the HVAC maintenance plan when we did a full replacement. ProAir reaches out to us when its time to schedule maintenance and their schedule is very accommodating. There is a 1-2 hr arrival window but they always text to say theyre on their way. We cant say enough great things about this company. Their work ethics, skills, and pleasant personalities make us so pleased that we found them. Again, we cant recommend ProAir enough! -
Review 135 (2021-04-07 - Rating: 5)
Very impressed with the service I received. Had another company come out first who advised me of the furnace part that failed and immediately recommended I replace the whole furnace. Called Pro Air to schedule an appointment for an estimate and spoke to Paul who immediately recognized there may be a recall for the failed part, he confirmed and contacted me back quickly to advise that part was covered by the manufacturer. Service was scheduled quickly. Ryan and Collin did the repair work and also worked with me regarding some additional repairs that were needed to the heating system. They were on time, professional and gave me clear information on the needed repairs and cost to do so. Overall a great experience with this company that saved me thousands of dollars. Will be calling them for any future repairs and recommending them to anyone I know that needs similar work done! -
Review 136 (2023-06-02 - Rating: 5)
Had to have the motor replaced on our AC. They arrived on time to diagnose the issue. When part came in the were on time for the appointment. Replaced the motor and checked the equipment to make sure everything was working correctly. Both technicians were very professional and friendly. They took the time to explain what they were doing. -
Review 137 (2021-03-19 - Rating: 5)
Ryan was amazing! He took the time to fix our furnace and get it up and running again! He also noticed and suggested some other maintenance things we could do that day/in the future. It was awesome to be able to have everything fixed and working as he had all the parts needed on his truck! I will for sure be coming back and telling others about Pro Air! You get a great service at an amazing price! -
Review 138 (2023-03-08 - Rating: 5)
Our duct cleaning was way overdue. Pro air got me scheduled very quickly. Darren and Colin were awesome. Very timely and professional. They were great with my dogs too. -
Review 139 (2023-05-10 - Rating: 5)
I’ve used Pro Air for a few years now. Jacob has been my technician for both heating and cooling for the last 2 years. He is always friendly and knowledgeable. Explaining things to me and my options. Getting an appointment is easy and they arrive on time. Would definitely recommend Pro Air. -
Review 140 (2023-07-09 - Rating: 5)
Your assistance with my request was really great! He check all the areas of the doors that I had noted with you. He did that and told me that I was in fact correct for removal of the doors. His expertise in their removal was of great help to me. Now I can finish my project, paint. He told me to give a call when finished and he would put them back on for me. Great service very appreciated with the service, glad I called. -
Review 141 (2024-11-18 - Rating: 5)
The technician was friendly and professional. He provided information that was good to know now and in the future. -
Review 142 (2024-01-19 - Rating: 5)
Very good service. Tech arrived on time and determined the problem. They had to ordered a replacement part.Took tech 1/2 hour to replace and get the furnace runningWould recommend -
Review 143 (2023-12-04 - Rating: 5)
First time using PRO Air and first time nobody tried to upsell me on something that “should be” replaced. Tech was great and friendly. So far they are my new HVAC company. Thanks! -
Review 144 (2023-10-29 - Rating: 5)
Pro Air was great to work with. They were extremely responsive and professional. In a time where it is hard to get time commitments and crews to show up, they did and with great work. Thanks Pro Air in Bloomington, Il. ! -
Review 145 (2024-06-24 - Rating: 5)
We were impressed with the service. Our technician was courteous and explained clearly what needed to be done. Thank you!! -
Review 146 (2021-08-07 - Rating: 5)
We recently had a great experience with ProAir. Each person that we worked with was helpful, quick, and friendly. Low pressure but informative salesperson, knowledgeable and communicative service team, and efficient and thorough installation team. Our AC died on us in 90+ degree temps and they loaned us two window units while we waited on the new system installation. That was a lifesaver and welcome surprise! -
Review 147 (2020-07-01 - Rating: 5)
We have used Pro Air for many years and are very happy with their service. Theyre always responsive, professional, knowledgeable, informative, and no pressure. Today was no exception. Big thanks to Matt for working late hours to handle our same day emergency call and save us from a hot night of sleep! He is highly skilled and an absolute pleasure of a person to have in our home! -
Review 148 (2024-12-22 - Rating: 5)
Awesome technicians, knowledgeable and very efficient at what they do. -
Review 149 (2023-07-07 - Rating: 5)
Jacob came out and did an excellent job today. Very professional and answered all our questions. Pro air has been fantastic every time we have had an issue with our old house. Thanks guys! -
Review 150 (2023-03-01 - Rating: 5)
I was having issues with my furnace I had used another company that gave me an estimate on repairs that were very high and also estimates on a new furnace. I called pro-air to come out to see what they thought was wrong with my furnace Gary the technician was great he’s very knowledgeable experienced and honest . I will never call anyone else for heating cooling or electrical. This company is great!!!! -
Review 151 (2021-03-01 - Rating: 5)
Fantastic service at a fair price. Vinny was not only very knowledgeable and skilled at his job, but also very personable. He did an amazing job of explaining things on a level that I could understand without it feeling like he was talking down to me. He went above and beyond coming up with solutions to fit our budget without just trying to upsell as we’ve experienced with other companies in the past. We definitely will be using PRO Air again and recommend them to others. -
Review 152 (2022-08-06 - Rating: 5)
Absolutely amazing! From their customer service to their communication, it was an awesome experience. I needed urgent assistance to check out my very old unit. They were there within the hour and called me to talk through the issues. They were just fantastic to deal with, I highly recommend them! -
Review 153 (2023-08-25 - Rating: 5)
I have worked with other heating and cooling services in town and ProAir consistently has the most friendly and knowledgeable staff both in the office and service techs who come to your home. In a world where customer service is on the decline, this company is a bright spot. -
Review 154 (2021-12-08 - Rating: 5)
Gary was able to arrive much earlier than expected and was able to get my new thermostat installed, boiler cleaned and new part needed replaced. He was super and his good work and professional made me very happy to have gotten him to service my boiler. I hope C & E know what a great asset he is to your company. I will use your company in the future especially if Garys the one who picks up my service request. -
Review 155 (2021-12-23 - Rating: 5)
I had my AC replaced by Ryan, Collin and Jared and it is in a tricky tight space. They did an excellent job! They were courteous, helpful and did a great job.Ive used PRO Air Heating, Cooling & Electrical for a few maintenance jobs and they have always done solid work. Id recommend them. -
Review 156 (2024-06-22 - Rating: 5)
ProAir service professional was knowledgeable and courteous. Overall a very pleasant and educational experience. -
Review 157 (2023-03-21 - Rating: 5)
It is always great when a problem gets fixed. It makes it even better being treated with respect and professionalism as Gary displayed to me this morning. He was able to come sooner than expected and resolved an issue with my furnace and he did it rather quickly and thoroughly. Thank you! -
Review 158 (2022-11-14 - Rating: 5)
After 5 days of no heat...and trying to get parts to fix it...one call to Pro Air and I had heat the next day...just in time for cold weather!Our technician Dustin was polite and explained everything he was doing...very knowledgeable. Also kudos to Stacy in the office...she was patient and helpful with warranty look up.Pro Air will be my go to from here on out for heating and air conditioning maintenance/repairs! -
Review 159 (2020-11-06 - Rating: 5)
We received impeccable service and performance from Pro Air and their technicians Darin, Ryan and Colin. Our heating system broke down and they came out same day to service it. It turned out they were unable to fix it and we were going to have to get a new furnace. They were booked for weeks out but somehow managed to get us in on a Saturday. They arrived at our home promptly at 8 and worked straight until about 2:30. They were friendly, knowledgeable and hard working. They replaced and installed the new furnace and checked all of its components before they left. They answered all of our questions and really knew their stuff. I highly recommend Pro Air for all your heating and cooling needs. Their customer service is unmatched and the work they do is unrivaled. -
Review 160 (2020-06-05 - Rating: 5)
We want to commend three of Pro Air’s employees: Vinny, Daren and Ryan.Vinny came to our home at night, even missing his supper, because our system went down. He was cordial and considerate, even recommending the system we had installed today. He worked so hard to get things working and delivered the “bad news” with kindness.Daren and Ryan worked hard to get everything installed, made sure everything was working properly and gave us instructions on how the new system and its “bells and whistles” work. They were respectful, efficient and thorough. We are totally satisfied with their work ethic and appreciate their consideration of us, our home and our property.Thanks, Pro Air!M. Tucker -
Review 161 (2020-08-31 - Rating: 5)
I just had a new AC and furnace installed by Pro Air and couldnt be happier. I was terrified when I learned both my existing units were 20 years old because I knew they would be very expensive to replace. I had three local companies quote me similar units. Pro Air came in the lowest, even three thousand dollars less than one of the other companies!Trevis worked up the quote in a timely fashion and followed up with me asking me if I had questions and if we could schedule the installation. He took his time and explained everything perfectly.Ryan and Darren installed the units. It was a one-day job. They took their time and installed the units with such craftsmanship. After installation, they stayed to explain all the features of the units and how to use the new thermostat. Plus, they cleaned everything up. There was not a spec of dust left behind.If you are looking for HVAC installation or repairs, I highly recommend Pro Air. They are honest. They are reasonably priced. They are professional! -
Review 162 (2024-06-15 - Rating: 5)
Great experience from the moment I called. From scheduling to timeliness of the service. Very knowledgeable and helpful technician. -
Review 163 (2023-09-12 - Rating: 5)
I’ve used several companies in the area over the years for geothermal maintenance and there is no comparison. ProAir has the knowledge, skills, service quality and timeliness that puts them way over their competitors. Look no further, this is your team for home climate service. -
Review 164 (2024-06-24 - Rating: 5)
Arrived on time, fast and pleasant service. Technician was knowledgeable and efficient. Highly recommend. -
Review 165 (2020-11-02 - Rating: 5)
My experience with PROAir has been great, they are professionals and customer service oriented, making sure I am comfortable with the operation of my new furnace, a/c, humidifier, and thermostat. They were very considerate and took time to answer my many questions. I really appreciate Daren and Vinnie for their great installations, and Travis for the time he took with the options and the many estimates he prepared. I am a happy customer. -
Review 166 (2024-08-14 - Rating: 5)
I like Pro Air because they promptly get back to you with an answer and/or quote. The employees are nice and knowledgeable about their products. -
Review 167 (2020-07-07 - Rating: 5)
These people are amazing! Our AC unit completely went out. My son has surgery on his knee on Wednesday and I really wanted him to be able to recover in the comfort of his own home and not a hotel. The company was nice enough to move things around and get our new AC installed the day before his surgery so we could bring him home to recover in a nice, cool house. I am very grateful for them and recommend them to anyone who is having any issues with there AC unit or needs one completely replaced. They also worked with us on the price. Everyone was very friendly! -
Review 168 (2023-06-07 - Rating: 5)
When we moved in, the HVAC system was fairly old. We were able to get about 5 years out of it and then ProAir replaced the whole system and it has been working great. They service it regularly so I know someon will be here a couple of times a year to make sure all is well. The service technicians and the office staff are top notch! -
Review 169 (2024-11-08 - Rating: 5)
Very kind show me exactly what the problem was told me what is I expected and offered me a space heater if needed -
Review 170 (2023-03-17 - Rating: 5)
After several bad experiences with HVAC companies in town I found these guys on a Facebook review page. I was not disappointed. When your furnace is broke and it’s cold in the house waiting is not an option. They were quick, professional, and reasonably priced. Gary came to house and brought with him many years of service and took care of problem right away. I would highly recommend this company for anyone needing HVAC work. -
Review 171 (2023-04-15 - Rating: 5)
I’m at the beginning stages of dealing with this company but I’m excited about finally getting a furnace the right size for my house. Thank u. UPDATE: they were great to work with, showed up on time and later replaced our aging air conditioner. Highly recommend!! -
Review 172 (2020-01-31 - Rating: 5)
Vinnie was great! He was on time and did a great job with the new furnace installation. Top notch quality! I have used Pro Air for over 20 years and have always had a good experience. They perform quality work and are a great value. I always recommend them. -
Review 173 (2020-10-07 - Rating: 5)
Great team from install through on going services. When we purchased our new system we were given a very honest quote and review of our current system to help make an informed decision. No pressure to go with anything. Ongoing annual service checks have been great also. Edit: missed a year or so of service and they came right out and identified a problem we hadnt noticed. Ryan was great with explaining everything thoroughly. -
Review 174 (2019-08-28 - Rating: 5)
Recently, we had two jobs done by Pro-air, excellent work on both projects. First one was a gas fireplace issue, problem was fixed quickly and a lot less than we expected. Second job was electrical work, again work was done quickly, very efficient service and very clean. The workers in both jobs were very friendly, knowledgeable and made sure we were satisfied. I would not hesitate to recommend this company -
Review 175 (2022-01-02 - Rating: 5)
Called Pro-Air early Sunday morning for a heating issue. The technician promptly called back and was on site within an hour. Got the issue resolved and then took initiative to go through furnace to check everything out. Very friendly customer service and knowledgeable. Even though it was a Sunday at a premium rate, cost was very reasonable. Highly recommend -
Review 176 (2022-08-27 - Rating: 5)
Ryan Hintzman showed up and was very respectful of our home. He was extremely knowledgeable he fixed our thermostat in less than 20 minutes. I recommend this company as well as this gentleman..I am very pleased with his work as well as how he was on time as well as respectful. -
Review 177 (2022-09-16 - Rating: 5)
Cant say enough good things about the service I have received over the years. I always request to have Garry to do the annual servicing of my AC and furnace. He is top notch in the field. He is thorough and even cleaned out some mice one year in my AC unit! He knows his stuff and has made suggestions through the years to make the units run more efficiently. Keep up the good work! -
Review 178 (2024-06-27 - Rating: 5)
Squeezed us in same day to get our AC running on a 90 degree day! Wonderful service, thank you so much!! -
Review 179 (2020-06-29 - Rating: 5)
Great service! We have always been impressed with maintenance in the past, today Daren & Vinnie installed a new furnace & A/C in my mom’s home & we are so thankful! They did a great job with the installation & were very thorough in informing us of the features, maintenance, & everything that came along with the new system. Highly recommend C&E. Vinnie & Daren were great! -
Review 180 (2021-01-08 - Rating: 5)
We recently had a major scare when our furnace was discharging natural gas and carbon monoxide from the outside vents and the local gas company had to shut our furnace off. This was within freezing temps. PRO Air Heating-Cooling was so kind enough to drop off 4 space heaters (free of charge) for us to use for a couple of days until our system could be repaired. They kept us plenty warm! The repair technicians, Ryan and Collin, were absolutely amazing and just the right people to do this big job. Showed up exactly when I was told. The repair took the exact amount of time I was told it would. Most of all the price ended up being exactly what I was told it would be. Everything was on point and exceeded my expectations. This is a company people can trust for superior work at a fair cost. Before Ryan and Collin were about to leave they shared with me PRO Air offers an annual furnace and central air preventative maintenance package for $150 a year. Meaning for $150 they will inspect your furnace in the Spring and then again in the Fall. Do know this preventative maintenance is a 40 point checklist inspection. As if that isn’t sweet enough, you will receive 10% off parts and labor. Can’t go wrong with that kind of deal. Thanks Pro Air team, especially Ryan and Collin! -
Review 181 (2020-06-26 - Rating: 5)
Ive had 2 other companies in the area service equipment in my home and my rental property and had the best experience with Pro Air by far. Theyre very friendly, professional and honest. When I needed a complete HVAC replacement this summer they also had the most competitive price and Im very happy with the result. -
Review 182 (2023-05-27 - Rating: 5)
Two folks came out to repair our A/C unit as it wasn’t running when we tried to start it this spring. I was expecting the worst but ProAir was able to diagnose a minor electrical issue that fixed our problem. This is not the first time we used ProAir and I would highly recommend them. Always professional and courteous. -
Review 183 (2022-08-08 - Rating: 5)
Did the duct cleaning on our two story house with a basement and did an amazing job. Done in three and a half hours. Bravo! Super clean super great professionalism. Our number one place to call. Ryan, Travis and Colin did an amazing job and deserve a big thank you from the company. -
Review 184 (2022-12-23 - Rating: 5)
This business was recommended to me so I was a first time customer. The service man was on time, listened to my explanation of what was wrong and as the repair took a few twists he kept me informed of what he was doing step by step. He had all the parts I needed in his truck and fixed everything in one service call. -
Review 185 (2022-08-08 - Rating: 5)
I called Pro Air because my AC went out in the middle of the day. They had a tech out within 20 minutes. Gary was quick and knowledgeable and thoroughly explained what went wrong and why. I am happy with the service and will be using Pro Air in the future! -
Review 186 (2024-06-07 - Rating: 5)
Dustin is always professional and methodically figures out what the problem is and fixes it. Great guy! Thanks for solving our pool heater problem! -
Review 187 (2023-07-28 - Rating: 5)
ProAir came out to perform a complete HVAC Geo thermal hybrid replacement. Very professional and friendly. There was a lot to this installation and they stayed with it until it was fully tested and functional. There was a slight glitch with the drainage and when I called they were very responsive and quick to correct the issue. Would most definitely recommend them. -
Review 188 (2020-01-14 - Rating: 5)
I recently worked with Pro Air company to replace our 20+ year old Furnace and A/C units. Trevis is my contact for initial assessment/quote and installation process. They were very honest on their work estimates, customer friendly and very professional from start to finish. In fact, they installed our units in just 3 days from the date of order around the Christmas holidays. In my opinion, they worked efficiently, effectively, and courteously throughout. I recommend this company for anyone looking for professional service and will continue to use them. -
Review 189 (2022-10-26 - Rating: 5)
ProAir is great to work with. They installed our HVAC system 4 years ago and make sure it is kept in top working condition. Everyone we have worked with has been very knowledgeable, friendly, and professional. -
Review 190 (2020-05-21 - Rating: 5)
My home needed a new HVAC system installed and i decided to reach out to Pro Air. The were quick about getting someone out to look at my home and talk with me about the needs of my home. I had just purchased my home and there were a few rooms that had no duct work as they were additions to the home. The sales rep was great at listening to what i wanted and provided us with a bid.We went forward with Pro Air and they had us on the schedule in less than a week. The first day of the project had arrived and the crew showed up to start working. The crew was on time and explained everything to me. They were clean and very friendly. The project had some complications and took longer than anticipated but they never showed frustration and stayed and worked longer to complete the job. They brought in extra help in to make sure they did not leave us with out heat in the home.I would highly recommend them to anyone needing a professional job by a professional staff. I will definitely be using them again when I have more HVAC and electrical needs!You guys did an amazing job!!! -
Review 191 (2021-09-01 - Rating: 5)
Ive used C&E multiple times due to the fact that Ive found them to be up front with me as to what repairs are necessary as well as the excellent quality of their work. They have, on 2 occasions, found that the parts I needed were under warranty costing me only the shipping of the parts & the labor. They could have easily ordered the parts taking advantage of the warranty without making me aware of it and pocketed the difference. They have integrity and for that reason they will get my business in the future. -
Review 192 (2023-01-27 - Rating: 5)
Pro Air(Matt and Travis) were very professional when they came out to repair our air conditioner. They explained the problem thoroughly and gave a breakdown of the cost to fix each part. Thank you!Regarding our recent furnace problems: Proair (Gary) provided a great service with honesty and sincerity. Highly recommend!! -
Review 193 (2023-12-09 - Rating: 5)
Great company that I have used for maintenance of my furnace and air conditioner. Experienced and friendly staff. I like their communication so you know when they are arriving. -
Review 194 (2024-08-26 - Rating: 5)
Nick did a great job and diagnosing the problem and fixed the air conditioning right away