Sullivan Plumbing

Located in Bellingham, Washington

Address: 4041 Bakerview Spur Suite 3, Bellingham, WA 98226, United States

Phone: +1 360-734-6440

Rating: 4.2

Services

Repair services
Credit cards
Credit cards

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-21 - Rating: 5)
Nick was a hero tonight. My wife dropped her wedding ring down the P-trap for the hot water tank in our apartment and we had no access to the actual pipes. Once we called he was here within 45 minutes and very good at communicating what the best options were to retrieve it. It took him 5 minutes to find it with the camera and we had it out of the pipe within 20 minutes. Amazing work and worth every penny. Thank you so much Nick! Would highly recommend anyone who is in a pinch or needs assistance with plumbing to call Sullivan Plumbing!

Review 2 (2024-11-11 - Rating: 5)
I don’t even know where to begin! To say Sullivan Plumbing saved the day is such an understatement. I moved into my home at a time when it was not raining immensely, but the Oct. 27 rain dump triggered massive flooding in my home. The issues were non-standard and Don and his team (Nick & Dwayne) were simply amazing in fixing a really negligent storm drain situation. “Obi-Don”, your team is thorough, respectful, thoughtful, great on the cleanup, and totally gave the effort their all. I look forward to having you help me continue to get ‘the house of deferred maintenance’ up to code. Huge thanks!

Review 3 (2023-09-13 - Rating: 5)
Plumbing issues are NEVER fun, but we feel very fortunate to have met Don Dawson in the midst of a doozy. He is a good and decent human and that goes a LONG ways in our book. And he has assembled a great team as well.We had a complex plumbing problem arise in a home that houses a young family with 3 kids under the age of 10 - and only one bathroom. Don took us under his wing and saw us through every aspect, coming up with solutions that were rock solid (and creative!) that we feel very confident in.He was very easy to communicate with, calm, knowledgable, and presented us with options all along the way that took many factors into consideration. He and his team were there when they said theyd be there and worked efficiently. They were mindful of noise, disruption to daily lives and schedules, cost, and came up with designs that were both cost effective and result in easier and more effective maintenance moving forward.He made sure every step of the way that we were given opportunity to ask questions and be part of the decision making process. He also was welcoming of our desire to inspect the work in progress and made sure we were satisfied with every aspect. Who does that anymore?? It kind of blew us away. If we had questions, he took time to explain.We had a lot of opportunity to interact with the office staff - and they were fantastic as well! We found each person to be friendly; their communication and responsiveness were first rate.I cannot say that we look forward to any more plumbing problems, but I can say with all honesty, that we feel very confident in knowing who to call when the next time comes. Can’t say enough good about Don and his team. They were lifesavers.

Review 4 (2024-05-26 - Rating: 5)
We had a clogged drain that I tried to clear myself. Unfortunately, after fiver hours of tinkering around and two trips to the hardware store, I threw in the towel and called Sullivan Plumbing. This was on Saturday of the Memorial Day weekend. The call center took down the information and Nick called me within a few minutes. He was on his way to another job but gave me a good time estimate and called me when he was done with the job to make sure that it was still a good time to come over. Upon arrival he donned shoe covers, inspected the area, formulated an appropriate plan, and gave me an estimate for the job. He cleared the clogged drain after running the drain auger all 75 feet the first time, but ran the drain auger twice to make sure the drain was completely cleared. Nick didnt mind me watching over his shoulder and taught me a few tricks of the trade to prevent future clogs. Nick cleaned up after himself and made sure the area was disinfected. The bill was $637 before tax. As a small business owner myself, I understand the many hidden costs of running a business. You get what you pay for and I thought this was fair price for high quality work. Plus, Nick came while on call on a holiday weekend. I would not hesitate to call Sullivan Plumbing in the future.

Review 5 (2024-04-21 - Rating: 5)
I was extremely impressed with the work Sullivan Plumbing recently completed. An estimate was provided, but once work started, additional issues arose which called for an alternative Plan. No one lost their cool, they continued working in a professional and competent manner and though the alternative required an unplanned visit, they held to their original estimate. I was especially impressed with their lead, Scott Macdonald. He was a pleasure to work with while Sullivan Plumbing was on-site. I would recommend Sullivan Plumbing to anyone in need of plumbing work.

Review 6 (2023-10-04 - Rating: 5)
When no other after-hours plumbers answered my calls, Sullivan did! Nick, specifically, was at our apartment within an hour of calling about a backed up kitchen sink that began overflowing on a Sunday evening. It wasnt a simple clog and he diagnosed it and politely informed our neighbors of the issue. He didnt give up until the issue was resolved, and took care to write a detailed description so my complex could properly reimburse us. He went out of his way to talk with the apartment managers the next day & outline preventative measures. 10/10 recommend Sullivan when youre SOL!

Review 7 (2023-08-25 - Rating: 5)
Had Sullivan come out twice in 6 months for service on two separate tankless hot water heaters.Sam was our plumber each time and he was excellent. He was thorough and took the time to explain his processes. I had a number of questions that he seemed happy to answer.I was particularly impressed when he went the extra mile by calling the tech support for our German-made tankless unit to make sure the issue was fixed right. This level of service led me to request Sam when my mom had a tankless hot water heater issue.Will contact Sullivan again for any future plumbing issues!

Review 8 (2024-01-19 - Rating: 5)
I had a water pipe burst under my house and called to get a service, they put me on an urgent waitlist and called me just a few hours later! Very nice on the phone and got Nick out to our house in under an hour. He did an awesome job and communicated really well! Highly recommend this company.

Review 9 (2024-02-23 - Rating: 5)
Sam and Dylan came out today to help me with a clogged toilet that I was unable to correct myself despite many attempts. They also corrected my very slow-running bathroom sink. Great service and I’m pleased with their work! Thank you!

Review 10 (2022-01-11 - Rating: 5)
We discovered a leak in our expansion tank, and even after a time of lots of snow and freezing temperatures with many plumbing emergencies, the people at Sullivan made time for us. The owner, Don, came out himself twice to assess and repair. He found our pressure was too high as well and replaced a valve. If he hadn’t discovered it, we would have ended up with more plumbing troubles, so the leak and his astute assessment helped us. I very much appreciate the excellent customer service and plumbing expertise.

Review 11 (2021-06-15 - Rating: 5)
I am so absolutely impressed with Sullivan plumbing and especially the amazing knowledgable owner Don. He saved me on a weekend with an emergency plumbing problem 2 days before renters moved in. I could not believe the unbelievable reasonable price for a back up and root removal from my sewer pipes. He went the extra mile to get to the bottom of the issue and why it happened. Also calling the city to do their part as well as having a solution to what I need to have done to prevent future issues. I would highly recommend him to anyone who needs a good plumber. His 35 years of experience is obvious to his expertise and how he dealt with the entire situation. His friendly personality was just another added bonus. What a great team he and his wife Tracy are! I finally found a great plumber. Thank you so much!

Review 12 (2018-04-04 - Rating: 5)
They showed up on time and did the work efficiently, as always. We were originally quoted a higher price, but because the two repairmen were so efficient and completed the job in a timely manner, the bill was lowered to reflect that. Thank you Sullivan Plumbing for a great job!(This review was edited from the original posting after receiving a phone call from Don at Sullivan Plumbing. He was willing to work with us, and seemed truly concerned that we were dissatisfied with their service/pricing. Excellent customer service!)

Review 13 (2024-07-18 - Rating: 5)
One of the best companies Ive ever worked with and their attention to detail and the flexibility with their customers is just incredible. Would highly recommend!

Review 14 (2023-01-16 - Rating: 5)
Will 100% use Sullivans for all of my future plumbing needs! I had a small leak after installing my garbage disposal myself and Sam was so friendly and kind to walk me through the mistake I made. He also caught a mistake a previous plumber made and fixed that for me!

Review 15 (2016-07-12 - Rating: 5)
Really happy with Sullivan plumbing. We needed an estimate and the pipes snaked for buying a house. Matt came out and did a great job. Honest, hardworking, and went above and beyond. We wouldnt use any other plumber.Update: We have used Sullivan on three separate times now on our our recent house purchase. We love them!!

Review 16 (2020-11-07 - Rating: 5)
Sullivan’s is awesome! Our main drain line collapsed in the yard and our whole house ended up needing to be repiped, all the way to the alley. Satchel is professional, confident and got right down to business. He came on time and was ready to work every day, and he explained everything he was doing in words that made sense. We had someone else (Gary’s plumbing, they charged $1,000 for pulling the toilet up and left a big mess) look at the job first but they were they refused to even look under our house, so we called Sullivan’s for a second opinion and we are so glad we did! I would definitely recommend them to anyone! No job too big for these guys! 5 stars all the way!

Review 17 (2020-09-17 - Rating: 5)
So thankful for Kody at Sullivan. Called several places last night with an emergency clog. Had one guy said he was coming between the time I called Sullivan dispatch and got the call from Kody. I told him someone was already on the way. 15 mins later I get a call saying the guy from the other place isn’t coming yet because of a bigger emergency call. (After 11pm at this point.) Called Sullivan back and was told he had already moved on to his next call (totally understandable) but could come by early in the morning. He was here around 6 and out by 6:40. Other guy quoted me at least $700 and 2-4 hours time without seeing anything. Kody took a look before starting and it was just over $500 for everything (emergency hours charge and tax included). Thank you Kody and Sullivan!!! New to the area and disappointed with general customer service around here (compared to the Midwest where we’re from). It’s nice to know good customer service exists around here. Will definitely recommend Sullivan to anyone we meet looking for a plumber. :)

Review 18 (2017-03-07 - Rating: 5)
I highly recommend Sullivan Plumbing.The person answering the phone was knowledgeable, professional sounding and very helpful.The installers were very courteous. They installed my new water heater in a short time and made no mess.I am very satisfied with the job they did and the price. Another local plumber gave me a price quote of $600 more for the job.

Review 19 (2014-06-05 - Rating: 5)
I am very pleased with Sullivan Plumbing. The plumber was knowledgeable, skilled and answered all my questions. He made an estimate before starting work and the final bill was slightly less than the estimate. I know some plumbing having owned and done work on several rentals. This guy was a real professional. I will use Sullivan Plumbing again.

Review 20 (2015-06-11 - Rating: 5)
Exactly as the receptionist described, Matt called about 30 minutes prior to the appointment. He arrived on time, assessed my plumbing problem, and went right to work. He was extremely knowledgeable and helpful, answering my naïve questions thoroughly. I will not hesitate to call Sullivan Plumbing again for any plumbing needs.

Review 21 (2015-07-09 - Rating: 5)
Have used Sullivan for a few years and have always had a positive experience with them. Don was courteous and very professional and were very happy with now unclogged kitchen sink! Recommend them highly to anyone looking for plumbing needs.

Review 22 (2015-05-20 - Rating: 5)
Matt McDaniel came out after hours to install a hot water tank. He was friendly and provided excellent customer service - he was even friendly with our dog! We would recommend Sullivan Plumbing again!

Review 23 (2015-06-24 - Rating: 5)
Called Sullivan after finding my hot water heater was leaking from the pressure valve. Matt McDaniel came out and got the job done. I was very pleased with the quality of service and his professionalism.

Review 24 (2022-01-08 - Rating: 5)
When our toilet was clogged, backing sewage into our bathtub Sullivan was the only after hours service that actually answered our call.Scott was prompt, communicative, came out in what was adverse weather, solved our problem quickly, and charged us a fraction of their original quote.

Review 25 (2015-06-27 - Rating: 5)
Erik and Satchel went out of their way to put in a badly needed clean out and unclog some very old pipes at moms house. They were very hard workers that were prompt, polite and knowledgeable. Plus they were able to use the latest technology make sure that the job done right. Well call Sullivan again.

Review 26 (2015-05-21 - Rating: 5)
Matt McDaniel is the best plumber whom I ever have hired. He arrived promptly for our appointment and worked efficiently to install new toilets, shower head, laundry room sink, and faucets in my new home. He is a pleasant, knowledgeable, informative, and skilled professional who wants his customer to be happy, safe, and satisfied with the products, both structurally and functionally. I will ask for Mr. McDaniel for all of my future plumbing needs in my new home!

Review 27 (2015-05-25 - Rating: 5)
Don at Sullivan Plumbing just saved my bacon. Im digging a hole for a fence post and I bust a hole in a water line. Of course its Sunday evening on a holiday weekend. I call Sullivan and they had Don out there within the hour. He fixed my screwup, even repaired a dubious looking adjacent joint and had me on my way before dark. Reasonable cost as well considering it was well after normal hours.

Review 28 (2022-07-20 - Rating: 5)
Had a complete sewer line clog over the weekend. Nick showed up within a few hours and made sure that everything was done right and cleaned up before he left. Will definitely be using Sullivans again in the future because of my experience.

Review 29 (2023-12-30 - Rating: 5)
I actually dont know this company. I posted a bad review years ago because I mixed up this company with a local plumber. I feel so bad that I didnt even check if it was the right business that I decided to give 5 stars. My deepest apologies to Sullivan Plumbing.

Review 30 (2015-07-08 - Rating: 5)
Yesterday I jammed my NEW garbage disposal...not a good way to start the day!We ALWAYS use Sullivan Plumbing Ferndale as our go to guys for any and all plumbing needs.I spoke to a sweet young gal named Emily and she hooked me up with an appt. window of 2 hours.Matt and Satchel gave me heads up call that they were on their way. Within 10 minutes they were here to fix my non functioning disposal. I was hopeful the problem was minor and sure enough it was.The guys showed me what to do if I should ever need to fix the similar problem. Armed with information I feel wiser with my plumbing 101 info.!!!Thanks Sullivan Plumbing your staff ROCKS.Respectfully,Ginger LamoreuxBellingham WA.

Review 31 (2017-04-27 - Rating: 5)
Weve employed Sulivan Plumbing for years for work on our home. Eight years ago they installed a Rinnai water heater. A couple days ago one of the fittings sprang a leak. Sullivan came out the next day and made the repair. We learned that the fitting was done poorly when originally installed and when I shared my concern with Sullivan plumbing said they stand by their work. How many companies stand by work eight years old? Their work is always top notch, now I know they back up their work better than most. WE will be employing them again.

Review 32 (2015-06-12 - Rating: 5)
Fantastic experience. Matt McDaniel arrived on time. He went right to work, and in a very short period of time found and fixed the problem. Sullivan Plumbing has always been professional and efficient! Thanks Matt!Tom & Margery Holsather

Review 33 (2015-06-29 - Rating: 5)
Matt came out and replaced our sump pump. He was on time and very good about explaining exactly what needed to done. Didnt take him as long as I expected. All in all happy with the job and glad it is done.

Review 34 (2024-07-25 - Rating: 5)
Sullivan did a great job on our well pump.

Review 35 (2015-05-31 - Rating: 4)
It was a Sat morning and my Hot water heater broke...I am a senior women and I didntknow what to do. My neighbors helped me turn off the water...I called Sullivan andwithin 30 min I got a return call...Within 3 hours I had a new water heater installed.Great service and great attitude. Thanks Sullivan and Matt McDaniel.AWW

Review 36 (2022-05-09 - Rating: 5)
Kody and his partner were helpful and friendly. They did everything they could to resolve the issue. Unable to fully resolve the problem, Kody gave me the number of a company that could take care of it, and charged me only for what he had completed. Thanks so much.

Review 37 (2016-08-22 - Rating: 5)
I have used Sullivan Plumbing for several plumbing problems I have dealt with over the last couple of years. They have done good work and if there has been a problem they have come back and made it right.

Review 38 (2015-06-10 - Rating: 5)
Always reliable, courteous, and on time. I have used them for years, without hesitation for a variety of plumbing issues. Just the best!

Review 39 (2015-06-10 - Rating: 5)
Sullivan Plumbing is an excellent company! All the plumbers are fantastic and very prideful in their work.

Review 40 (2018-03-06 - Rating: 5)
All 3 employees I talked to were super friendly and helpful. They managed to get me an appointment same day to help get my broken pipe fixed super fast.

Review 41 (2024-02-02 - Rating: 5)
A huge thank you to Sullivan Plumbing and in particular Doug & Tracy Dawson and their most capable and knowledgeable employee Nick. During our recent freeze our pipes burst and Sullivan came through to help us during a most difficult and stressful time. As many people in our area had major plumbing issues due to the freeze Sullivan was jammed with calls. Nick was able to come assist us very quickly and for that we are beyond thankful. Sullivan is truly the ONLY plumbing company you should hire and huge thanks to the team at Sullivan Plumbing. We are beyond grateful.Bret & Kim Gaussoin

Review 42 (2022-05-15 - Rating: 5)
Fantastic matt and his helper were really great. We even got a senior discount. I highly recommend this company.

Review 43 (2020-04-01 - Rating: 5)
Came the same day (4-1-2020) we needed help. Forgot to mention his name, but hes a pretty good guy and able to fix it in a timely manner. Thanks again!!!

Review 44 (2015-05-15 - Rating: 5)
Dan came right on time, was able to quickly identify our reason for repair. Quick service and friendly staff. Would use again.

Review 45 (2021-09-01 - Rating: 5)
Didnt actually need to use them but there were unbelievably helpful in guiding to the right resources. I will definitely use them for any plumbing needs.

Review 46 (2023-10-29 - Rating: 5)
The Sullivan team has been terrific for us. They have been prompt, professional and successful. I highly recommend them.

Review 47 (2023-01-14 - Rating: 5)
Nobody ever wants to have to call a plumber but we did and were glad we called Sullivan. From the first call Amy was responsive and up front with expectations. She offered to put us on a cancelation list and scheduled us to their first available appointment (a couple of business days out). Within an hour we received a call moving up the date up to one business day out and a couple hours later we received a call, from Amy, saying they could squeeze us in that day. Matt and Chris were personable and professional from the start and within a couple hours they had everything fixed and were on their way. Great communication and excellent service at a fair price. Sullivan Plumbing will be our first call if we have any other plumbing issues in the future.

Review 48 (2015-05-15 - Rating: 5)
Matt McDaniel is the best - helpful, happy, informative and prompt! Thank you for the great service.

Review 49 (2022-02-08 - Rating: 5)
Everyone we worked with was incredibly professional and kind. Don took the time to educate us on plumbing and fully explain our system. He gave us options with estimates at every step. Ended the day with a quick fix and a clear long term plan. HIGHLY recommend this wonderful comment.

Review 50 (2023-02-08 - Rating: 5)
Had a water heater die on me two days before I was going to have guests. They showed up the next afternoon, pulled the old heater, installed the new heater, and were done in an hour. Very professional all around.

Review 51 (2015-06-14 - Rating: 5)
Thanks Don! Quick and flexible scheduling, excellent customer service. Will call again!

Review 52 (2015-07-04 - Rating: 5)
Our hot water tank was no longer working properly. We had used Sullivan in 2001 for a new tank and they were very prompt. called them again and it was the same excellent service. Matt and Satchel arrived and gave us different options and went ahead installing a new tank. It was great service and would definitely recommend Sullivan Plumbing to anyone who needs a good plumber.

Review 53 (2017-08-11 - Rating: 5)
Ive used Sullivan plumbing ever since I had an emergency and they saved the day. Over the years I have gotten to know several employees of the company and think highly of each of them. Most recently, Satchel was able to quickly install and trouble shoot some plumbing issues in our home and uncovered another problem that presented a safety issue to my family. He dealt with that quickly and efficiently as always and the entire staff treated us very professionally. From my experience they are very fairly priced as far as their standard rates and services on top of it all.

Review 54 (2020-01-20 - Rating: 5)
They came early and Matt and his co-worker were awesome! They came because our pipes froze. I highly recommend them.

Review 55 (2015-06-14 - Rating: 5)
Erik did a great job installing a new tankless hot water heater and also a utility sink in our garage. Both jobs were planned well and went smoothly. The folks at Sullivan Plumbing were very friendly and communicated well during the jobs.

Review 56 (2015-07-02 - Rating: 5)
Prompt responses whenever I call, willing to drive out to the county, able to fix /repair issues and concerns. Matt makes recommendations for what I do need, but also makes recommendations for what I dont need to spend money on.