Air-Master Heating, Air Conditioning, and Electric

Located in Bedford, Indiana

Address: 2310 Industrial Dr, Bedford, IN 47421, United States

Phone: +1 812-279-0509

Rating: 4.7

Services

Online estimates
On-site services
Repair services
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-25 - Rating: 5)
The tech (Bradley) was exceptionally courteous and helpful. He pointed out exactly what was wrong with my furnace, and what things to look out for in the future. I will certainly call them again when I need service.

Review 2 (2024-06-12 - Rating: 5)
I cant say enough good things! I definitely recommend!! Great communication!!!I am honestly super impressed. I called at 10pm not expecting anyone to answer and not only did they answer they were very kind and informative! They got a technician out the next morning! They had extremely clear communication and sent a picture of who would be coming which I greatly appreciated as I was home alone and non trusting of people at my door. Brandon was our technician and he was absolutely amazing! He went above and beyond. He explained what he was doing and things to look out for. I had clean filters and he even put them in for me and explained it to me so I could replace them on my own next time. I appreciate the kindness and I am truly thankful it was fixed so quickly!

Review 3 (2024-02-14 - Rating: 5)
We found out we had a pretty descent water leak so I called Air Masters and I kid you not, they were at my house within 20 min of calling and had everything repaired within a couple hours saving us an even bigger water bill than we were already going to have. They are always professional and they know their stuff. They found the water leak within a minute of being in my crawlspace after I’d been crawling around under there for probably about an hour and only had an idea of the vicinity of it. Very affordable as well especially considering you get top notch service all the way from start to finish! Thank you Tyler, Britney and your awesome crew at Air masters for always making a stressful situation so much less stressful!! You all are simply the best around!!Editing to add: we had a gas leak yesterday evening and had to completely shut it down so I reached out to Tyler who had one of his techs here at 8:30 this morning. By 9:45 Brandon had our gas leak fixed and was on his way. Not only was he efficient but very knowledgeable, courteous and the service we received was very reasonably priced and didn’t break the bank! Once again these guys saved the day! I love that I can ALWAYS count on Air Masters especially when it’s urgent!! Thank you guys!!

Review 4 (2024-01-10 - Rating: 5)
Technician Brandon McNeal came out to my place the same day that I called them. He took his time and found the problem with my furnace and got my heat working again. Brandon explained things very thoroughly and the service was priced well.100% would recommend.

Review 5 (2023-12-19 - Rating: 5)
Amazing service! Cold snap just hit and my furnace wanted to play hookie. Tech came out and did multiple checks and tests, and was able to isolate issues that I didnt catch originally on the furnace. Gave me reasonable quotes for parts and good recommendations for additional pipe work and fixes that I can do. If I ever need to hire a tech for HVAC work again, Id choose this company in a heartbeat!

Review 6 (2023-08-03 - Rating: 5)
Amazingly knowledgeable installers and everything went as expected. I will never go to another company for my air and heating service from this point on. They were very interested in making sure that I got a system that met my needs and supported me in every aspect of the process along the way. You can’t go wrong with this company and they are honest and dependable.

Review 7 (2023-06-22 - Rating: 5)
I called on Monday to have them look at and repair my central air unit and they were able to be there the next day. They got it working promptly. the tech was pleasant and professional. We are well pleased and satisfied. we will be sure to call them first if we have any other issues.

Review 8 (2022-07-21 - Rating: 5)
They helped us out a lot! We had to have our AC unit pad leveled quickly due to a house inspection and they came out in a day for free to check it out. They leveled it within an hour and it looked great. We also had our AC randomly go out 2 days before closing and they were able to come out and fix it in time. Thanks!

Review 9 (2023-09-06 - Rating: 5)
Jordan made the process painless getting our hvac system. He was very professional and knowledgeable. The crew and electrician were very professional, knowledgeable and answered all of our questions. Blake, Terry and the rest of the guys were great.

Review 10 (2022-05-11 - Rating: 5)
Thank you Jordan and Brandon! The appointment was scheduled within a few days before hot weather hit, the problem diagnosed and FIXED within an hour! Repair was reasonably priced, the entire process was just so incredibly smooth and eased out any anxiety I had for a costly repair. Will continue to use them for future issues or cleaning if it stays this easy.

Review 11 (2019-07-02 - Rating: 5)
Air Master was highly recommended by a friend and co-worker. They were able to provide a very fast and reliable quote. I was told by both my friend and AIR MASTER that I would really like the system. Well I can say I am 200% Satisfied with every aspect. They were great with all my questions and concerns. Never a time when I felt less then completely satisfied with their work and professionalism. We had to have everything the Heat Pump Air Handler Duct work etc.. Today 24 hours after commissioning.. We are loving every minute of it!!I would not only highly recommend AIR MASTER I would have to say this is by far the best installation of anything we have had done to our home.Update about a year later.. System is perfect. Very nice. Have had a couple of routine services.. Service guys are top notch. Thanks again Air Master!!!!

Review 12 (2019-10-19 - Rating: 5)
Called these folks for my non-working AC and they came out the same day. The tech (Scott) was great; courteous, professional and quick to get me back up and running. The charges were more than fair for parts & labor too. Id definitely recommend Air-Master to other people and will certainly call them on any future AC or furnace problems. Very happy with their stellar service start to finish. Thanks Air-Master!Addendum: Called these fine folks back for a furnace repair and received the same great service yet again! Honest, efficient and sure know their stuff! Scott is pure gold! Thanks again Air-Master for the exemplary service.

Review 13 (2023-01-06 - Rating: 5)
From my initial contact with this young man, thru booking, & service, he was very pleasant. Understood my urgency, & was considerate to work me in. Arrived on time. Completed in a timely fashion, & left me with an invitation to contact him if anything is ary.

Review 14 (2023-08-04 - Rating: 5)
Airmaster does a great job. Their service was friendly and quick, they came out the day I called and did a wonderful job at a fair price.

Review 15 (2024-09-16 - Rating: 5)
Im leaving a 5 star because the technician, Brad, was helpful and polite. There was initially a misunderstanding, but Ali reached out, followed up, and fixed everything. Ive used this service for approximately 5 years and would recommend to others.

Review 16 (2024-01-29 - Rating: 5)
Brandon did a fantastic job. He was courteous, quick and efficient. Made a new friend with our dog!

Review 17 (2023-06-16 - Rating: 5)
I have utilized Air Masters quite a bit at different locations with different type of units. They are responsive, honest and get the job done. Very appreciative for their work.

Review 18 (2019-05-29 - Rating: 5)
Called other places they wouldnt come look at my water heater cause they didnt install it. Call Air Master she said sure we will come I will squeeze you in this morning. EVAN came and look it over but before he started he let me know the price. Which I liked very much. Evan was very knowledgeable and explained everything he was doing. When it was all said and done I have hot water & a new maintenance package with Air Master. Was treated very well on the phone and Evan was very good at his job.

Review 19 (2017-12-31 - Rating: 5)
Our furnace/heat pump failed 7 days before a trip to FL. These folks ordered new equipment and got it installed in a week despite an installation backlog. Three staff worked on a Saturday, and allowed us to take our trip on time. Great staff, installation and cleanup. Highly recommend these folks for your furnace needs.

Review 20 (2021-06-04 - Rating: 5)
My air had been out two weeks. My original repairman would not get back to me about a part he said it needed. I contacted Tyler at night and he had someone here the next day. Cody was awesome and had me up and running in a few hours. . I will be using these guys from now on.

Review 21 (2024-01-22 - Rating: 5)
Great customer service and diagnostic talent. Always prompt and courteous personnel. I enjoy having them on my team.

Review 22 (2023-07-10 - Rating: 5)
Our air conditioning went out due to a big storm they fit us in on a Sat. Had to rig up so it would work till they could get the part in. They were great the technicians were very friendly & professional.

Review 23 (2023-06-23 - Rating: 5)
Weve used this business twice and both times its been good. Andrew was professional, courteous, and knowledgeable. We are satisfied with this business.

Review 24 (2021-05-29 - Rating: 5)
Our AC condenser went out during the first heatwave of the summer (aka when every HVAC company gets slammed) and so when I reached out to Tyler and Airmaster I was preparing for the worst. As someone who works in construction and remodel Im always watching with a close eye.. I didnt need to with them. Their customer service, lines of communication and transparency, and turnaround times were all phenomenal. Bottom line is they came through well before their estimated timeline, gave not just 1 but 3 initial quotes tailored to me, a no pressure environment, and made sure WE were happy and taken care of; all in the midst of the first rush of the year. There may be a lot of good HVAC techs out there, but a great company is what makes the difference and this IS a GREAT company.

Review 25 (2024-02-18 - Rating: 5)
I am using this air master for many yearsAlways very satisfied with their servicesAll technicians are very polite and knowledgeableFor me they deserve six stars!!

Review 26 (2023-05-05 - Rating: 5)
Great owner Great Service Great Staff all very professional Andrew was a fantastic technician very thorough courteous had issue repaired quick everyone I spoke with was fantastic... Thanks to Airmaster and entire staff. Will recommend them to others... Sincerely Marty Massingale...

Review 27 (2023-01-12 - Rating: 5)
I have a large older furnace and this team has always been responsive in keeping it working for me. They are always friendly and knowledgeable. I definitely recommend them.

Review 28 (2024-03-27 - Rating: 5)
I have had two different techs. Both took pride in there work. Talked about the going on problem and what is needed to fix. Glad i called. Now ready for winter months.

Review 29 (2021-06-12 - Rating: 5)
I had a complete new unit installed I went with heat pump with gas back up in my house, very nice system great warranty. Air-Master was very professional and knowledgeable everything looks great and works great. Highly recommended!

Review 30 (2019-06-17 - Rating: 5)
My a/c went out on Saturday, called Sunday and set up an appointment for Monday. They told me they would be out early in the morning. Evan called to let me know he was on his way, showed up was very courteous and professional, will definitely call them for any future HVAC issues!

Review 31 (2023-03-07 - Rating: 5)
The serviceman was very knowledgeable and personable; he also treated the HVAC equipment with care. I am happy to recommend them and I will call them again in the future.

Review 32 (2022-01-25 - Rating: 5)
Josh was super nice and helpful! They told me the appointment would be after 4 but he came at 3, Amazing!! Highly recommend them. Wouldn’t want anyone else but them.

Review 33 (2022-02-21 - Rating: 5)
At this time of year wasn’t expecting same day service. They called when on their way and I met them. Very professional and got me up and running in just a few hours. Good guys and I would recommend them for their service.

Review 34 (2016-08-30 - Rating: 5)
Had a zone system installed by these guys not too long ago. They did a superb job - system works great! Upstairs used to be hot and muggy in the summer, now its cool and dry! Ive never slept so well in this house!Pricing was fair and up-front, they charged me exactly what they quoted before ever starting any work. Really knowledgeable guys, even came back TWICE on a Saturday to fix a couple of unexpected issues with my install, no additional charge.Honestly cant say enough positive things about these guys. If youre considering having HVAC work done, you cant go wrong with Air Master!

Review 35 (2023-08-05 - Rating: 5)
They are always great to work with, and the technicians are very personable and quick! Scheduling was easy, and a breeze. My go to HVAC company.

Review 36 (2023-04-26 - Rating: 5)
They responded quickly, diagnosed the problem, ordered the part, called when the part arrived and it was installed and my furnace was up and running within the hour. Great job.

Review 37 (2019-07-20 - Rating: 5)
Air-Master has done a lot of work for us over the years. We have never been anything but happy with their work . The are on-time, professional, easy to work with, and come through in a pinch. The Master Tune agreement with seasonal maintenance drastically increases HVAC performance. Their dispatch system is modern, streamlined, and takes the guess work out of service calls. We cant say enough good things about this company.

Review 38 (2024-05-22 - Rating: 5)
Andrew was very knowledgeable, he was courteous, quick and efficient.

Review 39 (2023-12-15 - Rating: 5)
Excellent customer service, response time, ease of scheduling, knowledgeable service technician. Highly recommend this business.

Review 40 (2024-02-05 - Rating: 5)
On time, very polite and professional. I will use them again if needed. Just used them a second time a year+, later for a different issue. Five stars from me again.

Review 41 (2024-03-18 - Rating: 5)
Andrew was very knowledgeable and helped diagnose my moms furnace issues.

Review 42 (2017-07-18 - Rating: 5)
Very helpful in answering all my questions. I chose them to replace my home HVAC system and do some upgrades to what I had previously. Kyle & Jeff did an outstanding job on the removal of the old system and installation of the new one with improvements. They made sure that I was satified with what they were doing, as they did it. Not after the fact.GREAT JOB! Thanks

Review 43 (2023-05-15 - Rating: 5)
Excellent service , found problem with my AC right away and repaired it . Mike Everroad is a great asset to your business & a very knowledgeable professional .

Review 44 (2023-01-30 - Rating: 5)
Same day! They text me a picture of the guy who was coming out. Work was great and we definitely recommend them!

Review 45 (2023-06-02 - Rating: 5)
Very friendly and professional. Explained everything in detail and gave an estimate before completing the work, so there was no big surprise on the cost.

Review 46 (2023-08-29 - Rating: 5)
They were on time and came out the same day that I called them. Their technicians are very respectful and knowledgeable.

Review 47 (2024-06-19 - Rating: 5)
I cant say enough good things about Air-Master Heating & Air Conditioning. Everything was prompt and easy for us, from my first conversation with Brooklyn to Andrews short arrival window and text with his photo, his precise explanations, and paying for service! They will be my go-to from now on.

Review 48 (2023-07-29 - Rating: 5)
Responded in a timely manner after hours on a 95 degree day. Tech was very professional and polite.

Review 49 (2023-11-14 - Rating: 5)
Mike was very helpful and informative, couldn’t ask for a better technician to come into your home and help out!

Review 50 (2023-11-16 - Rating: 5)
Great local company! Fast and easy service, A+ Thank you!

Review 51 (2023-06-13 - Rating: 5)
Quick response times. I needed an electrician out ASAP and they had me first thing the next day. Much appreciated 👍.

Review 52 (2022-10-03 - Rating: 5)
Great service. Highly recommend the annual service contract. If I have a problem, they get to me the same day.

Review 53 (2023-10-26 - Rating: 5)
Brandon is very professional and will answer my questionsIn detail. He is great!

Review 54 (2023-01-23 - Rating: 5)
Excellent service for our vent free gas fireplace. Professional, efficient, and on time.

Review 55 (2019-12-23 - Rating: 5)
Crew showed up and hit the ground running. Had our old furnace out and the new one up and running in one day! Came back the next Monday and had AC unit done in half day.

Review 56 (2019-06-01 - Rating: 5)
Gave advice over the phone without charging. That is great customer service! I am calling them the next time that I need any service.

Review 57 (2015-08-14 - Rating: 5)
Great company. Use them for all my personal and commercial HVAC needs. Very responsive and great work.

Review 58 (2023-10-18 - Rating: 5)
Great people you can trust and they back up what they say. Thank you all so much.

Review 59 (2023-06-14 - Rating: 5)
New AC unit, furnace. They were done in one day,on time, no hassles, friendly, and communicated well.

Review 60 (2024-04-02 - Rating: 5)
Brandon very knowledgeable and attention to detail. Told me everything he done and I am extremely happy with his service.

Review 61 (2022-11-20 - Rating: 5)
Guy was very nice and had some difficulties with the furnace. He showed me what to do until a part can come in.

Review 62 (2017-07-14 - Rating: 5)
My central air quit working and they came and serviced it the same day. They done a very good job.

Review 63 (2024-03-28 - Rating: 5)
Quick and friendly service. They do quality work at a fair price.

Review 64 (2023-02-22 - Rating: 5)
He was friendly and efficient. I was glad to be offered the maintenance special

Review 65 (2023-12-20 - Rating: 5)
Very polite and very efficientGreat Job!

Review 66 (2022-02-07 - Rating: 5)
Repaired our furnace and saved us from the single digit air temps for a price far less than expected!

Review 67 (2023-12-13 - Rating: 5)
Excellent service, our technician was very kind, polite, and explained everything in detail. Weve never had anything but good experiences with this company.

Review 68 (2023-03-31 - Rating: 5)
We were given a window of 10a-12p when our technician would come out, and they arrived just before 10. So, very punctual! Our tech was awesome, he chatted with me about the problems he was seeing with our unit (and put it into terms I understood) and affordable solutions, while being honest about our older unit needing replacement soon. We were able to fix it up so that we could save for a new installation in a couple of years. Very pleased with our experience! Our tech went above any beyond!

Review 69 (2023-01-20 - Rating: 5)
Good job and quick but I forgot to ask for receipt

Review 70 (2023-08-08 - Rating: 5)
Amazing service. I only wish I could give them 10 stars!! Thank you so much!

Review 71 (2023-04-05 - Rating: 5)
Ive used this company quite a few times, never disappointed! They are always fast to my house with service repairs. Thanks guys!

Review 72 (2023-03-21 - Rating: 5)
Replaced electric relay/switch and reattached hose/duct that came detached.

Review 73 (2023-10-30 - Rating: 5)
Andrew was great. Honest and quick.

Review 74 (2023-04-25 - Rating: 5)
Installed a new propane line for our kitchen cooktop and setup the cooktop for propane.

Review 75 (2023-02-09 - Rating: 5)
Wonderful experience. Brandon was polite and helpful. Very happy with him and with Air-Master.

Review 76 (2023-06-22 - Rating: 5)
Efficient, honest, friendly, knowledgeable, helpful. 5 stars.

Review 77 (2022-11-28 - Rating: 5)
I always use Air Master they have taken excellent care of all my heating and cool needs for several years I wouldn’t go anywhere else

Review 78 (2022-02-26 - Rating: 5)
They are expensive but very professional and knowledgeable about what they do.

Review 79 (2023-11-06 - Rating: 5)
Great staff, very knowledgeable

Review 80 (2023-09-13 - Rating: 5)
Helpful friendly and quality work.

Review 81 (2018-08-11 - Rating: 5)
A good honest business. I would use them for all my future needs.

Review 82 (2023-06-01 - Rating: 5)
Very friendly and quick to diagnose the problem

Review 83 (2017-02-28 - Rating: 5)
Fair and reasonable pricing and top tier work!

Review 84 (2019-06-06 - Rating: 5)
Everyone working here is awesome. They know their stuff. They carry the best equipment in the business; Bryant, and install it correctly. I would trust them in my grandmas house.

Review 85 (2021-07-15 - Rating: 5)
Very professional and quick to come out.

Review 86 (2019-05-18 - Rating: 5)
Our AC stopped working over the weekend, when the store was closed. Tyler was so kind to go to the store and get the part we needed to fix our AC unit. So thankful for his kindness and willingness to help, especially on a Saturday.

Review 87 (2022-02-11 - Rating: 5)
Was very receptive to my situation and helped

Review 88 (2022-05-07 - Rating: 5)
Wonderful service, great and knowledgeable staff

Review 89 (2022-07-11 - Rating: 5)
Great job, prompt service, professional.

Review 90 (2018-05-02 - Rating: 5)
Great service and great installation. Defiantly did a good job. I would recommend them to anyone

Review 91 (2020-08-04 - Rating: 5)
Great place to get your heating and air serviced

Review 92 (2022-06-21 - Rating: 5)
Showed up on time and fixed the problem quickly.

Review 93 (2022-06-25 - Rating: 5)
Absolutely fantastic customer service

Review 94 (2022-06-25 - Rating: 5)
Love that Jordan is down to earth!!!

Review 95 (2024-05-16 - Rating: 5)
Great

Review 96 (2022-05-03 - Rating: 5)
Very nice found the problem right away

Review 97 (2022-01-04 - Rating: 5)
Well pleased with promptness and service

Review 98 (2018-05-02 - Rating: 5)
Very efficient,reasonable and respectful

Review 99 (2023-04-19 - Rating: 5)
The repairman was awesome

Review 100 (2023-11-03 - Rating: 5)
Was understanding, explanation.

Review 101 (2023-01-25 - Rating: 5)
Great company!

Review 102 (2023-09-07 - Rating: 5)
Cleaned system coils.

Review 103 (2020-10-01 - Rating: 5)
Awesome company

Review 104 (2023-05-27 - Rating: 5)
Outdoor unit

Review 105 (2025-01-12 - Rating: 5)
Bradley came and looked at my furnace and had it working again in around an hour. He answered all my questions and was very professional.