Roto-Rooter Plumbing & Water Cleanup

Located in Auburn, Washington

Address: 903 E Main St #208, Auburn, WA 98002, United States

Phone: +1 253-518-9037

Rating: 4.8

Services

On-site services
Repair services
LGBTQ+ friendly
Appointment required
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-27 - Rating: 5)
Four months ago, I had a bathtub downspout repaired by Roto Rooter, but I hadnt used it since. Now I discovered another issue. Since it was a tricky situation with the 3-month warranty having just expired, I explained everything in detail to the local manager. They only charged me for the parts and completed the repair perfectly. I want to thank Frank, the local manager, and Ray, the plumber, for their kind service, which lived up to Roto-Rooters reputation. When it comes to plumbing issues, Roto-Rooter is the way to go!

Review 2 (2025-01-06 - Rating: 5)
My mom had an emergency sewer back up this weekend. Giovanni came over and helped me get everything working again. He was fast, nice and very knowledgeable. His crew was also awesome. Adam came and installed a clean out outside same day so Giovanni could finish. Greta teamwork. Fast and good work!

Review 3 (2025-01-05 - Rating: 5)
Our plumbing at our rental backed up and they came out super quickly! The plumber was very friendly, knowledgeable and straight forward with our options. We appreciated his insight and quick service. We will gladly use them again!

Review 4 (2024-12-28 - Rating: 5)
Josh was great! He came on Christmas morning! We were hosting 15 family members and a shower wouldnt turn off. We had to cut water to the whole house on Christmas morning (not ideal). We were worried we wouldnt be able to get someone out on the holiday but Josh arrived the within only a couple of hours. He happened to have the one part we needed (which was lucky since hardware stores were closed) and fixed the problem. He was kind and professional and working hard on a Christmas day. Thank you! Saved Christmas for us!

Review 5 (2024-12-20 - Rating: 5)
Awesome!!!!! Husband tried to fix a leak under the kitchen sink - cldn’t quite get it back together. Called RR - they were there within 2 hrs and got it fixed right up! So grateful for their quick response time and their skill at getting everything put back correctly , as a previous handyman repair was apparently not quite up to snuff. RR fixed it all - and for a reasonable price.

Review 6 (2024-12-21 - Rating: 5)
Fred, appreciate your responsiveness, your compassion, and expertise on my plumbing project this morning. You took the time to educate me on the diagnosis, repairs, parts, costs, and how long youll need to spend on it. I sincerely appreciated how much you cared about my project, how much pride you took in your work, and how much attention you paid to every detail. As a result of this experience, you and your company are my go-to list for all things plumbing, and water cleanup.Merry Christmas and Happy New Year!Oz

Review 7 (2024-12-26 - Rating: 5)
Brett was excellent. We had a clog in our main line(cast iron) snaked it out....done. showed up on the early side of the appointment same day in the morning. Not sure price wise but it was during a holiday week, which is when things usually happen. Im pretty happy.

Review 8 (2025-01-04 - Rating: 5)
Gio was awesome. He was so fast and efficient . Came on time and was set up so fast. Removed the root obstruction. Was very good at explaining everything and pricing . I would highly recommend him and Roto Rooter . We now have these guys on speed dial .

Review 9 (2024-12-24 - Rating: 5)
I had a great experience with Roto-Rooter installing an ice maker box for my new fridge. Josh, the plumber, was professional, communicative, and efficient throughout the entire process. He kept me updated on the progress, explained everything clearly, and made sure the job was done right. I highly recommend their services and Josh for any plumbing needs!

Review 10 (2024-12-23 - Rating: 5)
I had a backed up main line and initially gave my regular plumbing company a call who I have a service contract with. Somehow they couldn’t come out for 2 days! I decided to look around and ran into Roto-Rooter.From the beginning, folks one the call were courteous, sympathetic and got me scheduled for a visit within 2 hours. They also let me know that there’s no charge for inspection and the technician would provide an estimate and it’s up to me to make a call - all for no charge. Other companies were going to charge $200 just to show up.Gio arrived on time, asked the right questions and recommended a path forward. He let me know what the cost will be up front and once he got started he explained the details throughout the process. He had the right tools for the job on hand and was highly professional. Couldn’t have been happier with the service!

Review 11 (2024-12-27 - Rating: 5)
Joe R. did a fantastic job fixing our issue with a clogged sump pump. He clearly explained all he could do and the cost. Most importantly he looked at the issue from a big picture perspective taking into account all parts of our sump pumps and drainage system. He starting focusing on the most likely cause of our cogged drainage and fixed the issue within a short time.

Review 12 (2025-01-06 - Rating: 5)
Roto-Rooter was timely, professional, and knowledgeable. Was happy to explain what was going on and how to fix it and what operations there were. They even gave a veteran discount. So I say Bravo Zulu or Job well done.

Review 13 (2025-01-05 - Rating: 5)
Nathan & Martin, we’re both knowledgeable of the problem. Worked quickly and kept me up to date of the status. They were respectful of my home and yard. Martin left his # to pass onto my landlord for an estimate of the broken line.

Review 14 (2025-01-07 - Rating: 5)
Roto Rooter provided a quick response and said the repair was very affordable. The service tech, Seth, was prompt, professional and thorough. I was very pleased and would recommend.

Review 15 (2025-01-02 - Rating: 5)
Both Vern and Craig were amazing. What we all thought was a fairly straightforward snake-out turned out to reveal a very serious problem with my house. Theit work has hopefully saved me thousands in major repairs.

Review 16 (2024-12-23 - Rating: 5)
Prompt, professional, and technically informative. Had a last minute plumbing issue came within 24hrs and also offered same day. Technician Brett #217-7699 was extremely professional and walked me through the issues and fixed it a no time. Definitely recommend.

Review 17 (2024-12-20 - Rating: 5)
Technician Josh Bruner (#2749) helped me with three projects. It was clear Josh was knowledgable and knew what he was doing. Even so, he got stumped on one of the projects. Instead of trying to rush it and do a mediocre job, Josh did something not too many tradespeople do these days: let me know the issue and explained what he was going to do to get it solved no matter how long it took. Even though Roto-Rooter has fixed pricing (sometimes that benefits me, sometimes it may benefit them), Josh took all the time that was needed to make sure that project was done right, and even though the other two projects went smoothly, he still communicated what he was doing. I appreciated that. I didn’t knock him for taking longer, because I knew there was a barrier he had to overcome, and I appreciated his company didn’t try to force him to get it done within a certain timeframe. Get more Josh Bruners!

Review 18 (2024-12-12 - Rating: 5)
Wow! Our hot water tank needed a repair (corroded pipe fitting on the top of the tank, dripping water) and promptly got 2 techs here first thing in the morning. Their work was flawless, cleanup was perfect, and at a price thousands less than replacing the entire unit. We couldnt be happier! Chris and William rock!!!! Ask for them by name, and always use Roto Rooter, our dependable go-to for years!!

Review 19 (2025-01-04 - Rating: 5)
Martin, Marcell and the rest of the Roto Rooter team helped us figure out what was happening to a draining system in our old house and assess potential mold issues. Quick responses, friendly and knowledgeable crew! Theyll be my first call whenever I have any water related issues moving forward

Review 20 (2024-12-19 - Rating: 5)
Scott was fantastic. He was friendly, communicative, and up front. He fixed our clog and taught us a lot about plumbing maintenance for future care. I would definitely hire Roto Rooter again!

Review 21 (2024-12-31 - Rating: 5)
Giovanni, was able to come earlier than expected and texted me updates. Giovanni described in great detail the entire process before he began. He guided me through from toilet removal, drain cleaning, removing a soft clog, restoring flow, video inspection, to next steps (which he described in great detail).Giovanni recognized I was under some stress. His professionalism and expertise helped restore flow to the bathroom.Thank you Giovanni! Sincerely, Straton Spyropoulos

Review 22 (2024-12-23 - Rating: 5)
Brett was friendly and professional. He performed a Hydro-Jett service to clear a main line clog. Brett was knowledgeable and genuine, he clearly cares about his profession and the work he performed . I’d recommend him and roto rooter if you find yourself in an unexpected backup like we did. We called at 11pm, they answered right away, had all our info from some service in years prior, and had Brett come out the next morning. And all on a holiday week days before Xmas.

Review 23 (2024-12-29 - Rating: 5)
Geo is true professional and was able to quickly identify the issue and get our plumbing fixed.

Review 24 (2024-12-29 - Rating: 5)
Our tech Tyson was amazing! Very professional, thorough, knowledgeable, and quick. I’m very pleased with the service and I will be recommending to friends and family.

Review 25 (2024-12-12 - Rating: 5)
Could not have asked for a better service. We had an urgent difficult plumbing issue involving a thermal expansion tank and Chris and Willie came out to help us. They arrived on time, did a thorough investigation as to what was causing the issue, and explained every step along the way to getting it fixed. Not only that, but they went above and beyond to adjust the pipes under the kitchen sink to improve its functional efficiency. To top it all off, we were also given a huge discount. Will always recommend using Roto-Rooter for all plumbing issues!

Review 26 (2024-07-12 - Rating: 5)
Service was professional, courteous and the gentleman took time to explain the problem and what it would cost to repair. This was for my 93 year old mothers home, once they arrived, work was expedited in a timely manner. The plumber was knowledgeable and very skilled. They also took great care to clean the work area once completed. I would highly recommend and will be requesting this person and his co-worker on any future plumbing jobs. Thank you for a job well done!

Review 27 (2025-01-07 - Rating: 5)
Gio, Adam, and Nathan were all fabulous to work with. Took the time and care to answer all my questions and worked quickly to get us back in service. Highly recommend!!!

Review 28 (2024-12-31 - Rating: 5)
I experienced water coming up through my basement drain on a weekend. Gio was able to come quickly and clear the obstruction (cedar tree roots) in my sewer line with his hydrojet. Gio was friendly and professional. My only complaint is that the video he sent me was empty (0 seconds long), but that may be a platform issue, and doesnt reflect the quality of Gios work.Gio

Review 29 (2024-12-21 - Rating: 5)
Martin was great! The scope service after the plug was taken care of was super helpful in determining what the underlying issues were. Service was prompt and professional. I would definitely recommend.

Review 30 (2024-12-30 - Rating: 5)
John was outstanding. He helped me find a complex issue with the sump pump. Very kind and professional, and provided detailed information on the issue.

Review 31 (2024-12-23 - Rating: 5)
Honest, the quote was 500 to clear my swer line including a video camera and clean in addition to installing the toilet seat. Do not call rescue rooter because they will scam you. Roto rooter is consistent with the price my friend told me it was 500dollars 2 years ago and it is still 500 even after infallation. BLAKE was honest and did the job in a few hours 1.5 hours thanks Blake

Review 32 (2024-12-20 - Rating: 5)
Scott was extremely knowledgeable and very friendly, and did an incredible job. I would not hesitate to recommend his services to anybody needing plumbing work done!

Review 33 (2025-01-07 - Rating: 5)
Extraordinary customer service, very impressive work. Pays great attention to detail and was VERY prompt. Very fair price....we were thrilled!

Review 34 (2024-08-18 - Rating: 5)
Today Plumber Joe Rios came to my rescue. In one week’s time I have through Roto-Rooter, had a new water heater put in, and slow drain repaired. After that, I went a day later to shower no water/pressure.Mr. Joe helped me so much, he started with his assessment from small to large than to just start charging me. The common sense way.Long story short, he took the time to also make future recommendations so I can plan ahead.A very professional and personable plumber.As a teacher, I give him an A++++ grade.Thank you Joe!!!Stacy of Lacey

Review 35 (2024-08-02 - Rating: 5)
I had an undetected leak from my upstairs toilet until I noticed water dripping through the sheet rock ceiling of my garage. Yikes! Thankfully Justin Stabio to the rescue. I am very pleased with the beautiful work that he did. He was very polite, easy to work with and I felt confident of his skills. I now have a new toilet. Thank you so much Justin. I know who to ask for with my next project

Review 36 (2024-08-23 - Rating: 5)
Awesome experience. Justin was our plumbing tech and he was extremely helpful and professional. He was honest with us about the issue and provided expedient service. I highly recommend! Will call Justin back for any other plumbing issues.

Review 37 (2024-07-24 - Rating: 5)
Absolutely outstanding service from John at Roto-Rooter! He was incredibly informative, explaining every step of the process in detail. His helpfulness and expertise were evident from start to finish. John was not only quick but also left everything spotless. I couldn’t have asked for a better experience. Highly recommend John for any plumbing needs! Five stars all the way!

Review 38 (2025-01-03 - Rating: 5)
Giovanni was very thorough and quick to show up in an emergency and explained everything to my understanding and guided through steps with prioritization.

Review 39 (2024-12-27 - Rating: 5)
Seriously the best service I ever had. Called in a leaky garbage disposal, from when I called in to time of completion was literally within 2 hours, on a Friday! 5/5! Will call again :)

Review 40 (2024-08-21 - Rating: 5)
We had an outstanding experience with Roto-Rooter and Josh in particular. They helped us on short notice, quickly diagnosed the issue, talked us through options, and quickly resolved the problem. When we have needs in the future we will be using their services again.

Review 41 (2024-09-03 - Rating: 5)
Roto Rooter saved me!!! They were the only place that would send someone out on Labor day without charging me an extra fee. My hot water heater gave out and was leaking, and I couldnt figure out how to get the water to stop after trying to drain the tank. I was so relieved when Josh came by. He was kind, explained everything to me and got a new water heater purchased and installed the same day! I am really thankful! I would highly recommend Josh to anyone who needs plumbing assistance!

Review 42 (2024-08-13 - Rating: 5)
Justin Stabio did a fantastic job!! Were so happy to have that problem leak fixed so efficiently and fast! Its just been bugging us for years until it became finally unfixable for us to deal with. He had it fixed really fast and it looks so clean too! :D Thanks for a job very well done!!

Review 43 (2024-05-20 - Rating: 5)
Mostafa provided great service today. I put in the request in the morning and everything is fully resolved within a couple hours , super fast! He was very professional, thorough, and left everything very clean. Perfect service! Will use again

Review 44 (2024-08-24 - Rating: 5)
Justin came out to assist us with something leaking under our kitchen sink and he was so helpful. He diagnosed the issue, provided our options and answered all of our questions. He was engaged in what we had to say, was very tidy, respectful of our house and overall a very nice guy.

Review 45 (2024-09-07 - Rating: 5)
Our tech was Josh. He was awesome at keeping us informed throughout the process, and answering any questions we had. I am very happy with the work he did.

Review 46 (2024-09-07 - Rating: 5)
We’re a DIY family but experienced a nasty kitchen sink clog. John from Roto-Rooter came to the rescue and was amazing. He cleared the clog and gave us confidence.Very processional, friendly, and experienced. Highly recommend John if the need arises.

Review 47 (2024-09-07 - Rating: 5)
Josh was very knowledgeable and proffesional. He fixed the initial problem with our sink, cleaned up the mess, and diagnosed a clog that also needed to be fixed. We very much appreciate how thorough he was!

Review 48 (2024-12-24 - Rating: 5)
I requested them to repair a leak from an outdoor water faucet, and they proposed a very professional and accurate repair. Although it was a little costly, the repair was perfect and I could have peace of mind for a long time.

Review 49 (2025-01-01 - Rating: 5)
My garbage disposal broke and Scott came out the next morning and fixed it right up! Works like a charm!! He did a great job!

Review 50 (2024-07-16 - Rating: 5)
I highly recommend not only this company but this team. Chris Boughal and Christian were very professional, polite and certainly went above and beyond. What seemed like a basic spigot replacement turned into a multi-faceted “adapt and overcome” situation that required crucial decisions which didn’t leave me without water. Please consider their performance the standard for an experience with this company

Review 51 (2024-09-19 - Rating: 5)
Christopher and crew was great. Got right to work and finished in a timely manner. He gave me good information and kept the bill under the quote and then some.Thanks guys.

Review 52 (2024-07-26 - Rating: 5)
Justin was so sweet. I was so impressed with him. Very thorough with his work. Being a senior citizen I worry about feeling vulnerable. I certainly wasnt feeling that way with Justin. Bless you Justin. Highly recommend Justin.

Review 53 (2024-05-24 - Rating: 5)
My technician called ahead of time with an ETA that was within the 2 hour window. He arrived right on time. I showed him my problem and he carefully explained the cost estimate. He went right to work on the problem and thankfully the problem was not the worst case scenario. He showed me the issue which was some clogging due to very old pipes. He cleared what clogging he could, which has restored my hot water pressure to a level I can tolerate. It was near non-existent. It took him less than an hour to fix, including paperwork. I am very happy with this service.

Review 54 (2024-07-05 - Rating: 5)
I had a water leak at my water shut off valve. Chris came out first thing in the morning and assessed the issue and presented me with several options to fix the leak with quotes. He got to work right away and fixed the issue quickly.

Review 55 (2024-10-11 - Rating: 5)
I had a great experience and they were very quick and speedy! I would use them again! The 2 individuals that came were knowledgeable and explained everything before and when doing it.

Review 56 (2024-08-31 - Rating: 4)
Price was outrageous at first but the guy worked with me and brought it down a bunch. Plumber was very respectful but next time for sure im just gonna rent a snake from Home Hell. 4 stars because it was less than $300 which was 800 of the original quote.

Review 57 (2025-01-02 - Rating: 5)
Figured out a very tricky leak. Was quick and efficient!! Highly recommended. Sam was the technician.

Review 58 (2024-12-22 - Rating: 5)
We had a great experience! Friendly and knowledgeable, very skilled and efficient. Would recommend to any friend or family member. 5 stars!!!

Review 59 (2024-06-11 - Rating: 4)
Tech arrived within one hour of my initial call. Friendly and explained the entire process. Efficient and clean in removing the toilet, snaking the line and replacing the toilet. Camera will be scoped in a second visit. I’ve lived in my 1950s era house for over 30 years and am hopeful that this will be the end of the issue and it isn’t a larger problem involving outside piping. Knocked 1 star because it was kind of pricey.

Review 60 (2024-12-23 - Rating: 5)
Fabulous service. Definitely quickest - was great to get repair just before the holidays. Our service tech was wonderful.

Review 61 (2024-11-29 - Rating: 5)
Chris and his assistant came right away, assessed the problem and clearly discussed with me what was needed and listened to my concerns. Will be using them again for all my plumbing needs.

Review 62 (2024-06-02 - Rating: 5)
John was respectful of my house and after unclogging whatever I have going on - cleaned up after himself. He allowed me to ask as many questions as needed, and explained the process from start to finish. I am so appreciative that I wont have to leave my home tonight and can use the water again. Highly recommend using this company.

Review 63 (2024-05-22 - Rating: 5)
As a professional project manager who has worked on a number of high profile projects I have experienced the gamete of subtrades and vendors. Craig and his team are world class and I would gladly recommend them for any of your plumbing needs.Craig was not only punctual and knowledgeable - he was efficient, professional and looked to find the most cost effective and timely solution for my family. He was able to quickly diagnose the situation and provided multiple suitable options and clearly communicated throughout the entire process.I am beyond impressed by the team and their willingness to help, and beyond that the prompt and friendly service is something which is in short supply in this day and age. Again, if you have any plumbing needs large or small - I highly recommend reaching out to Craig and his team at RotoRooter.

Review 64 (2024-07-11 - Rating: 5)
Chris showed up on time and was very courteous and professional. I would use the service again

Review 65 (2024-07-01 - Rating: 5)
Fred did an excellent job, on time, courteous, friendly, got water back on and working great. Explained everything up front with no surprises. And the office kept us updated from our call to completion.

Review 66 (2024-05-25 - Rating: 5)
Fred came by to help us with a kitchen leak issue. He was prompt, courteous, and friendly. The work was efficient and quick. He even fixed a couple small issues that we didn’t even know needed fixing. We appreciate the work!

Review 67 (2024-05-23 - Rating: 5)
Chris was great!! I had a leaky commode and he fixed me up in just an hour or so. He explained all the options and costs and worked quickly efficiently. I’d recommend Chris and Roto Rooter to friends and family.

Review 68 (2024-05-18 - Rating: 5)
Fred was friendly, courteous, and explained what he was doing every step of the way. He didnt try to oversell anything and didnt pressure me into unnecessary equipment. Very conscientious. The price wasnt as bad as I expected either. Wonderful job all the way around.

Review 69 (2024-04-04 - Rating: 5)
Calin, the plumber of Roto-Rooter was professional and very courteous, he explained to me the work process and quote me the price of his work before starting the job. He was very good on what he do. I watched him and he explained to me all the steps he’s doing. Clogged cleared. He did an outstanding job in a very short time period. Well recommended. Thank you very much Calin.

Review 70 (2023-11-02 - Rating: 5)
I scheduled an appointment online, and it was confirmed within minutes. They contacted me when the technician was on the way to my home. The technician, Chris, arrived and looked for the problems that I wanted to be fixed, and gave me the options to solve them. He did his job perfectly, and made sure that everything is working properly. I am very pleased with the results, and will definitely contact ROTO-ROOTER again when ever I need a plumber.Again, I would like to thank Chris for his prompt service, and explaining the problems I had in detail, and thank you for the discount that he offered me on the total cost.

Review 71 (2024-03-23 - Rating: 5)
Everything about this experience was five star. Tyson Came within one and a half hours of our initial call for help, and was professional, careful, and thorough. In spite of his efforts, the drains didn’t seem to be completely cleared, so he arranged for Craig to come with his cameras. I can’t say enough about Craig’s thoroughness. He used two different cameras, Tested every drain and toilet in the house, explained everything clearly and recommended A plan of action. And he worked until 10:30 PM to be sure he covered all the bases. Over the top service! I would highly recommend this business when you have water problems.

Review 72 (2024-05-14 - Rating: 5)
Farnood, Adam and Bryson did an excellent job locating and repairing the line to my septic tank. I always received detailed information from all three of them. They worked many long hours on a very difficult project, and found creative solutions to any challenge that came up. I am very pleased with their services!

Review 73 (2025-01-01 - Rating: 5)
Their response was within an hour, and the drains were unblocked immediately. So glad they were available on New Year’s Eve.

Review 74 (2024-04-21 - Rating: 5)
A serviceman showed up within the hour for a non-emergency plugged sink and in spite of the pipes in my house being old and hard to get through, he got the problem solved. It was nice not to have to go another day without the kitchen sink! Very courteous and respectful of property.

Review 75 (2024-03-27 - Rating: 5)
I have to be honest, I was a little hesitant to use such a big name brand to do plumbing work but I am so glad I did! Toan did an excellent job explaining potential costs as well as clearing the clog! Thankfully, my issue was resolved at the first level so no equipment or pipes had to be opened up. After the job was done he went over ways to prevent any future clogging so I wouldn’t have to go through this again.

Review 76 (2024-06-04 - Rating: 5)
Fred was awesome! He came early and was able to fix everything and went above and beyond with his service. Would use them again for future plumbing needs.

Review 77 (2025-01-02 - Rating: 5)
Had a leak near the h20 heater. They arrived within an hour! The plumber, Scott, was great. Very courteous, knowledgeable and fast. Great job team!

Review 78 (2024-08-23 - Rating: 5)
We were helped within 14 hours of calling!!We are thankful for our service technician, he figured it out quickly and led us to a reasonable resolution!!

Review 79 (2024-06-04 - Rating: 5)
Chris was amazing. He was very knowledgable and respectful. Will definitely use him in the future and roto rooter. And because of his knowledge and expertise I will be refering roto rooter to all of my family and friends.

Review 80 (2023-11-05 - Rating: 5)
We had an emergency late one evening when our drains were back filling causing sewage to fill our shower. Nick came out that same evening and tried his best and eventually he had to call in Craig to come look with the camera the next day.Both of them showed up at our agreed time and got to work. They tried everything before finally getting the lines clear and is able to use our showers and toilets again. They cleaned up so well, we couldn’t tell they had been there.Thanks for your help!

Review 81 (2024-04-03 - Rating: 5)
I am very happy with the service that was provided. I called, and they had someone come out and give an estimate the same day. To make things easier, they were able to do the job on the spot. A slight downfall was that I paid much more than I was expecting. If you need something fixed ASAP, it’s worth it!

Review 82 (2023-10-28 - Rating: 5)
Giovanni arrived right on time, gave me a thorough description of what he thought the problem was, how he could fix it, and what the cost would be, both now and for future issues that might show up with my plumbing. He even set up a free water damage assessment to check on our floors/walls after the backup we had. Consummate professional, excellent and speedy service, and a real stand-up guy. I would highly recommend!

Review 83 (2024-03-23 - Rating: 5)
Toan was Awesome! He arrived on time and was very pleasant. He answered all of our questions and the cost was exactly what we expected! We will hang onto his name and number should we ever need it in the future. We would highly recommend him, Roto-Rooter.

Review 84 (2024-03-03 - Rating: 5)
Colin was definitely the right man for the job. He asked the right questions about shared sewer lines in a 100 year old neighborhood, and found the blockage about 50 feet down the line toward the main line in the street, where the neighbors line joined ours. Careful examination of the rooter cable during retrieval showed the block to be a combination of feminine sanitary products and hair. The mother of a sixteen year old daughter next door is having another conversation with her daughter. Colin did a great job of quickly finding sewer access, applying the right tools, clearing the block, providing visual findings of his analysis, clearing the line, and reassembling the work site. Very well done.

Review 85 (2024-01-11 - Rating: 5)
I came home from vacation to a leaking water heater. I googled plumbing companies and called Roto-Rooter since Im familiar with the name and theyve been in the business for so long. They sent a tech to my house within an hour and by the end of the day I had a proper sized water heater with all new hardware and fittings ready to go. It was way more than I intended to spend but I feel it was well worth it. Ill definitely call them again if I ever need plumbing work done again.

Review 86 (2024-12-22 - Rating: 5)
Shane was pleasant and quickly addressed our main line blockage.

Review 87 (2024-08-16 - Rating: 5)
The technician was very professional. He answered any questions I had. He is very nice and made me feel very comfortable.

Review 88 (2025-01-04 - Rating: 5)
Josh H made our first RotoRooter experience painless. Came in for a routine water heater flush. He was knowledgeable, kind, and helpful with his recommendations. As a first time homebuyer he provided insights that could better prepare me for future maintenance. A+

Review 89 (2024-03-16 - Rating: 5)
Kenny Kim is amazing. He diagnosed my sewer problem. It was complicated but he was persistent until it was resolved. He called the next expert who is assessing the final repairs.Kenny deserves 5+ stars for making sure I had a functioning system until the permanent repairs are done!I’m a very satisfied customer!

Review 90 (2024-12-23 - Rating: 5)
Scott was thorough and professional. I’m glad the initial fix worked out.

Review 91 (2024-12-26 - Rating: 5)
Very professional and knowledgeable. Talked to me about what he found and went beyond to figure out the issue.

Review 92 (2023-10-28 - Rating: 5)
Craig saved us. He came on time, very professional, explained everything he was doing and was very friendly. I recommend Roto Rooter over any company thats out there. The customer service representative on the phone was great as well and very communicative.Thank you for saving our shower and toilet.Prices are very reasonable!

Review 93 (2024-07-17 - Rating: 5)
Called to schedule service. Team was available same day within an hour. Able to diagnose problem and solve within 3 hours. Very courteous and professional team.

Review 94 (2023-11-07 - Rating: 5)
Sam Leonte was an excellent technician, ask for him if you can. He changed out our water heater with no fuss and even explained how to navigate the new heater’s function after it was installed. He was very polite and friendly. I will definitely be calling for him in the future when I need plumbing done.

Review 95 (2024-04-02 - Rating: 5)
Had a kitchen sink drain clog. I spent 2 days trying to clear it with a plunger, drano and a 15 ft snake. All without success. I called Roto-Rooter and they sent Dylan Wahl to check it out. He arrived in just over an hour from my call. Dylan was extremely professional and knowledgeable. It took a couple hours but he was able to pull out the obstruction which was lodged around 70 feet down the pipe. I would never have been able to clear this clog without the help of a professional. Worth every penny and I will be sure to call Roto-Rooter if ever needed in the future. Happy customer 😊

Review 96 (2024-07-26 - Rating: 5)
Service was efficient and done with care! Tech took time to answer all our questions and gave up new water heater care tips!

Review 97 (2024-02-20 - Rating: 5)
I was highly impressed with Roto Rooter and the services today from Blakely. He was knowledgeable, trustworthy, and efficient. I called and they had someone out here the same afternoon. I will definitely use these folks again!

Review 98 (2024-02-06 - Rating: 5)
The technician was super friendly and helpful! My husband and I were really grateful that we could get a plumber on such short notice, as our clogged toilet was the only toilet we had access to. We’ll definitely call again if we have a problem!

Review 99 (2024-08-28 - Rating: 5)
Great service and fast to turn up. I appreciate the pricing transparancy as well as the updates on when the technician will arrive.

Review 100 (2024-06-08 - Rating: 5)
Mostafa was wonderful! We called for a stubborn drain clog and he fixed it quickly and did a great job explaining everything he was doing. 10/10 experience!

Review 101 (2023-10-30 - Rating: 5)
We had a fantastic experience with Toan from Roto Rooter. I scheduled online for a blocked sink emergency, and he came the next morning. He was professional and thorough, and he went above and beyond what I’m used to with a plumber. I would definitely call them again if I have future plumbing needs.

Review 102 (2024-02-21 - Rating: 5)
Calin B. From Roter Rooter responded to our service request promptly and was very professional. He gave us an upfront quote and was transparent about what was required to fix our clogged kitchen sink. Calin respected our home and wore shoe covering and left work space clean after fixing the drain pipes. I would recommend Calin and Roter Rooter for all your plumbing needs. Very satisfied!

Review 103 (2024-03-22 - Rating: 5)
I had a drainage pipe that was backing up into my sink in the basement bathroom. Technician Calin #217-0229 came by and about 45 minutes later my family and I was backed up free. Calin was professional, efficient, and knowledgeable in his craft. Thanks Roto-Rooter!

Review 104 (2024-06-22 - Rating: 5)
Mostafa was great and did a great job and super fast. Great service and very professional. Very reliable and trusted company and is highly recommended. Thanks again.

Review 105 (2024-02-28 - Rating: 4)
While a national brand, they have a somewhat confusing bureaucracy of services and technicians... Our unique plumbing problem was expensive to fix but Paul, Craig, Dee, and Chris B. were all extremely helpful. Only posting four stars because of how pricey everything got by the end of our ordeal. These guys do know what theyre doing, which comes at a price.

Review 106 (2023-10-28 - Rating: 5)
Jovani was our plumber. He was professional and very good at explaining everything we needed. He was patient with me since I live in another state and could not see the camera he was using in the drain. He sent me several videos as well. We really appreciated his detailed explanations and he didn’t mind going over things when I felt overwhelmed. We would definitely call him again. Thank you Jovani!

Review 107 (2023-11-02 - Rating: 5)
Called and had service the same day! Although the arrival time window was a little off that should be expected for the services they perform. Toan our service tech was exceptional, explaining everything along with freestanding what to expect. I will ask for him again if we have another need.

Review 108 (2024-12-28 - Rating: 5)
Great service and very timely. Much appreciated.

Review 109 (2024-03-20 - Rating: 5)
Chris Boughals great job and professionalism did not go unnoticed. He took the time to explain things to me, and took care of the hose bib leak problem right away. The next day another leak sprung out next to the previously-repaired hose bib. Chris came back and repaired the crack CPVC to our satisfaction.

Review 110 (2023-12-07 - Rating: 4)
Good experience except for having to wait 4 hours for a plumber who never arrived and then had to reschedule for the next day. Once the plumber arrived, they did a good job and were very nice. Dispatch was also very nice.

Review 111 (2024-03-01 - Rating: 5)
Everyone at Roto Rooter has been incredibly kind and helpful. From Rob the plumber, too Ashley and Zack in the water restoration department, and Finesse and Martin. I couldn’t recommend Roto Rooter enough for everything they do.

Review 112 (2024-03-07 - Rating: 5)
Aaron was very friendly and informative about the work he was doing. He gave me clear quotes before any work was done and volunteered information about how to maintain the plumbing he was working on. A++ would call again.

Review 113 (2024-08-02 - Rating: 5)
Justin is great. He fix our faucet real quick and clean.

Review 114 (2023-07-07 - Rating: 5)
I recently had the pleasure of Joseph A. clearing a stubborn clog in my laundry line, and I must say that his expertise and professionalism were truly exceptional. From the moment he arrived, it was evident that he was dedicated to providing the highest level of service.Josephs knowledge and skill were immediately apparent as he assessed the situation and determined the best course of action. With a calm and confident demeanor, he assured me that he would resolve the issue promptly and efficiently. And boy, did he deliver!The clog in my laundry line was located a staggering 35 feet down, posing a significant challenge. However, Josephs experience and expertise were evident as he tackled the problem head-on. With his advanced equipment and meticulous approach, he skillfully navigated the line, identifying and clearing the obstruction with ease.What truly set Joseph apart was his exceptional professionalism. Throughout the entire process, he maintained open and clear communication, patiently explaining each step he was taking and addressing any concerns I had. He worked diligently and efficiently, ensuring that every aspect of the job was handled with precision and care.The stress I had been experiencing due to the clogged laundry line quickly dissipated as Joseph worked his magic. His proficiency in resolving the issue swiftly and effectively was truly remarkable. It was evident that he not only possessed technical expertise but also a deep understanding of customer satisfaction.Josephs services were a breath of fresh air, relieving me of the burden of dealing with a persistent plumbing problem. His knowledge and skills were invaluable, and I was truly impressed by his professionalism and proficiency. I can confidently say that Joseph A. is a top-notch plumber who exceeded my expectations in every way.If youre in need of a skilled plumber who can handle even the most challenging clogs, I wholeheartedly recommend calling Roto-Rooter and personally requesting Joseph A. His expertise, professionalism, and ability to alleviate stress make him a true gem in the industry. I am grateful for his outstanding service and will undoubtedly seek his assistance for any future plumbing needs.

Review 115 (2023-06-17 - Rating: 5)
Gio was very professional and respectful. He did a wonderful job of clearing out the line and he was very knowledgeable and explained everything so well. I would definitely recommend him and this company and will definitely be calling them again with any issues we may have in the future.

Review 116 (2024-11-04 - Rating: 5)
Great service by Joshua. Very competent and professional. Quick response. Thank you!

Review 117 (2024-02-22 - Rating: 5)
Calin came to our rescue in tackling a stoppage that a local plumber could not remedy. He was in uniform and very professional. Calin provided an amazing service with an outstanding amount of knowledge. I am confident in Calin’s expertise and will definitely call Roto-Rooter without hesitation in the future. Thank you, Calin.

Review 118 (2023-04-21 - Rating: 5)
Eric was our service professional and he was AMAZING! We had a major issue with our nozzle sink connectors, and he replaced both sides as well as a new faucet. He went above and beyond, and we could not be happier with him and rotor router. I will not hesitate next time something happens to call Roto router and ask if Eric can come out. I have never felt so comfortable calling on a plumber service. Thank you Eric, I applaud you!

Review 119 (2024-01-29 - Rating: 5)
Blake did a great job clearing my bathroom sink. Water was very slowly draining so he was able to remove years of hair, etc. Very satisfied with his work & will continue to use Roto Rooter for plumbing issues.

Review 120 (2024-02-28 - Rating: 5)
Mr. Aaron was professional honest, and patient. He was through with making a diagnosis of the plumbing water leak. Friendly & welcome any of my questions & provided me with an understanding of the work needed.Thanks again Mr. Aaron

Review 121 (2023-10-27 - Rating: 5)
Roto-Rooter and our technician Gio was awesome! We had a water backup problem in our basement bathroom. Gio arrived on time for our appointment and he was very professional, polite and confident. He inspected our situation and explained to us what he thought the problem was and what are our service options. He patiently answered all our questions and gave us time to consider. We decided to do a camera inspection first and see if any follow-up needed. We discovered that there were several positions filled with roots in our main sewer drain from the camera. Gio also found the sewer cleanout which was underneath the soil - we never knew there was a cleanout and I guess we could never be able to find it ourselves! Then Gio cleared the roots in the main sewer drain for us. We can view the cleaning process from the camera all along, which assured us the cleaning was thorough and complete. The recordings were sent to us after the service for recording purposes. Overall, the professionalism of Roto-Rooter and Gio amazed us and we think Roto-Rooter will be our go-to plumbing service from now on!

Review 122 (2024-11-08 - Rating: 5)
Wonderful experience! Great work! Really personable team!

Review 123 (2023-07-31 - Rating: 5)
Was able to schedule an appt at night for the next morning, Scott was earlier than expected and very quick to get to work which was really appreciated. He helped explain why I was having my drain clog troubles and how to best prevent them in the future, which is very helpful because I’m on a septic. I’ll be contacting Roto-Rooter first the next time I’m in need of a plumber!

Review 124 (2024-09-05 - Rating: 5)
Justin was informative and very helpful resolving my plumbing issues. Very clean work

Review 125 (2024-01-06 - Rating: 5)
Both kitchen sinks backed up. Called these guys and their service technician Blake was at my house within the hour. Blake was professional courteous and knew his business a fine credit to his company.

Review 126 (2024-03-20 - Rating: 5)
Thank you Kenny!. And thank you Roto-rooter to the rescue. My tech Kenny was awesome. Had everything fixed and working like new!. Such a nice person!. Thank you Roto-rooter!!. Jon

Review 127 (2023-08-03 - Rating: 5)
I have never felt more comfortable with and confident in a plumbing service.We were able to schedule our scope of our on-slab toilet connection with Roto-rooter same day. Our plumber, Gio arrived early and immediately got to work— Asking us questions about the connection, the history of the function, the functionality of other fixtures, etc. as he setup his scoping equipment. While we were disappointed when it was determined that additional work would be needed, Gio provided us clear, detailed next steps — We received the scope video via text in seconds and an estimate for the additional work (including the permits, parts, jet the line, camera, removing concrete) to solve our plumbing issue within 3 hours of our appointment.I would recommend Roto-rooter to anyone with plumbing needs.

Review 128 (2024-03-30 - Rating: 5)
Fred was great. He explained things to me clearly, including pricing, and completed the job efficiently. Id be happy to work with him again.

Review 129 (2024-06-14 - Rating: 5)
Fred from Roto Rooter came when he said he would, took great care with our property and removed & replaced the leaking hose bib at a fair and reasonable price! 👍😊🖐🏻

Review 130 (2023-05-02 - Rating: 5)
Our sewer drain line had a clog. Mustafa was courteous and professional and got the job done in quick fashion. He showed up on time, explained what he was doing, and handled it all within an hour. I recommend his service to anyone.

Review 131 (2023-07-29 - Rating: 5)
Gio showed up with short notice and helped snake a clog in our sewer line. He was very professional, explained his thought process and walked me through his work as he did it. After clearing the drain, he ran a scope all the way to the main to check the line and ensure we didnt have any other problems in our line. Fantastic work and plan to ask for Gio specifically in the future.

Review 132 (2024-03-30 - Rating: 5)
Although it sucked to have to get this job happen and have get it fixed Craig the supervisor and Dee the snake tech were very helpful in getting this done and really the whole crew were great that is the reason for the 5 star star review

Review 133 (2021-09-10 - Rating: 5)
Service was fantastic. Chris took the time to walk me through potential issues, discussed several alternatives to fix the issues, and gave quotes for each repair. He was patient and made sure I understood everything that he was able to do to fix the problem. He didn’t pressure me into buying more or doing more than I needed. He was extremely quick and efficient both with time and money.I would use Roto-Rooter again, for any need, based on the service I received today.

Review 134 (2024-01-26 - Rating: 5)
Great service showed up on timeTechnician was very friendly and professionalExplained to me what he was doing and why as he unclogged my kitchen sinkWith his power snakeTook the time to make sure everything was clean and operating as it shouldVery professionalDefinitely would use roto router again

Review 135 (2021-07-17 - Rating: 5)
Jesse was fantastic. He showed up well on-time and was quick, clean, thorough, professional, and very accommodating. The drain was un-clogged after a few good tries, and he worked to ensure the obstruction(s) were fully cleared (they have a 6-month warranty on work). He went above and beyond to be sure we were happy with his work. Overall I consider his work to have been of great value.

Review 136 (2024-03-30 - Rating: 5)
Fred did an excellent job! He was very knowledgeable, efficient, and friendly. Im very happy with the service! Thank you!

Review 137 (2023-11-07 - Rating: 5)
Mostafa, was very friendly, professional, and respectful. He was very educated on the issue, he had our plumbing issue resolved in less than 30 minutes. Thanks again!

Review 138 (2021-10-10 - Rating: 5)
Chris from Roto-Rooter did a great job on our project. We called to have a broken faucet replaced, and ended up replacing two sinks, two faucets, and the angle stops for both sinks. Chris was great about working around our schedule and was very good about communicating via class and texts. Even when the project turned out Ronnie more complicated than initially expected, Chris honored the original quote and didn’t charge for the additional time. We were very happy with the customer service we received and the quality of the finished product. We would use Roto-Rooter again and recommend Chris specifically.

Review 139 (2023-05-03 - Rating: 5)
Mostafa is very professional to help unclog the drain pipes. He arrived within an hour after my call, evaluated the root cause quickly, and used a big drain snake to unclog the pipe. He also gave me six months warranty. Very helpful!

Review 140 (2023-01-14 - Rating: 5)
Joe was extremely professional, on time and he gave a reasonable quote for the work that was performed. He came in the evening on a Friday night and we werent banged in the head with extra fees for the evening appointment. I would use this company again and would recommend them!

Review 141 (2021-08-17 - Rating: 5)
Jessie was amazing! Quickly found the problem with our clogged kitchen sink. He came in our home masked and followed COVID protocol. Very professional, personable, helpful with suggestions to help prevent future issues, and quick! Cleaned up when he was done not leaving any mess at all. Will definitely use Rotor-Rooter if we have any future needs, Great customer service!

Review 142 (2024-03-13 - Rating: 5)
Joseph A was fantastic. He was determined to fix the issue and he did. Very friendly and professional. Great job!

Review 143 (2022-09-24 - Rating: 5)
Jason was great. He was thoughtful, patient in explaining the situation, and mindful of doing everything in his power to fix the problem without needlessly escalating the cost. Isiah went above and beyond taking the time to show me the before and then again after scope of my mainline. He provided the information that k need to make an informed decision on how to move forward.

Review 144 (2023-10-26 - Rating: 5)
Our technician (Scott) was awesome. He was super professional and friendly. Explained everything he was doing in great detail and was very very knowledgeable.

Review 145 (2024-04-05 - Rating: 5)
Calin, our plumber today, was wonderful! He was friendly and thorough, he cleaned everything before he left, and our drain works great! Thanks, Calin!

Review 146 (2023-03-18 - Rating: 5)
Called to check on my shower diverter valve and possible replacement. Told them i need to ID my diverter valve. Someone came and did not know what kind I had. Spent > hour trying to ID but failed. When he left, he was wanting to charge me >400$+ without getting anything fixed. I negotiated and paid for only the visit fee.Follow up:Manager called me after the review right away. He apologized for the incovenience. I was not expecting such a quick follow up. The management team cares so much about customers that they deserve a five star. Definitely recommed Roto Rooter.

Review 147 (2022-10-07 - Rating: 4)
The biggest thing I wasnt happy with was the price to put in a new tub faucet. $800 after tax was way over our budget and that was after being told that the estimate was 500 to then be told that parts and labor were not covered in that price was a little confusing. The next time we are going with someone local. The quality was good but the service was not worth that much.

Review 148 (2020-02-19 - Rating: 5)
I live in Edmonds, WA, and the main line of my house was backed up, which financially came at the worst possible time. Giovanni Gradinaru #937 was the technician who helped us and he was absolutely amazing! He worked with us on our tight budget, was very polite and fast, and even used the camera with no charge!! He is truly a wonderful person and he brings an excellent name on this company! 12/10 I would recommend every time you need help!!

Review 149 (2024-06-03 - Rating: 5)
Chris Boughal was very professional and friendly. Informative and helpful. I would recommend to work on your plumbing needs.

Review 150 (2024-07-03 - Rating: 5)
Fred was here and came up with a great idea that solved my problem in half the time and half the cost of initial estimate. Thanks.

Review 151 (2020-01-19 - Rating: 5)
I had an excellent experience with Doc, the plumber on January 16,2020. First he was right on time, sitting, waiting for me in front of my home. Second he was concerned about the cost and wanted to give me the best deal he could. What a nice, kind person. I got lucky. Doc even put in a couple of light bulbs that I couldnt reach that had been needed for some time. Thank you for sending this gentleman my way. You might want to clone him.

Review 152 (2023-01-12 - Rating: 5)
Thank you Crescen Stradley for cleaning out my kitchen sink drain today. My sink now drains so beautifully! I appreciate you communicating all the way through the job. Thank you for replacing the sink drain plumbing where the fittings were faulty. Crescen was extremely professional and very knowledgeable. I appreciated that he used my DCP cleaner 3xs and rinsed another time to make sure the sink was good to go! I would highly recommend him. Thank you.

Review 153 (2024-02-21 - Rating: 5)
Joseph and Roter Rooter saved the day. Arrived within an hour of calling, respectful and, resolved the issue with our clogged toilet.

Review 154 (2023-05-06 - Rating: 5)
We had a blockage in the septic tank which backed up into the first floor toilet. The pros at Roto Rooter came out and identified the problem as a clogged filter in the septic tank. They worked quickly and fixed the issue.

Review 155 (2024-05-11 - Rating: 5)
Fred did a great job to fix our sink and bathroom plumbing, very experienced. Thank you Roto Rooter.

Review 156 (2023-01-17 - Rating: 5)
Giovanni arrived ontime, worked expeditiously and explained the issues that he discovered with our main sewer line. While he was unable to clear the line completely, he recommended a solution and explained the reasoning behind his recommendation quite clearly. Thank you Giovanni and Roto Rooter.

Review 157 (2020-01-24 - Rating: 5)
All around great experience! My shower suddenly developed a fairly significant leak (when I turned it off water continued to flow) so I wanted to find someone who could fix it right away and that was Roto-Rooter. I went online and at about 6am and was able to schedule an appointment for the same morning (which was a four hour window between 8am and noon). I received a call to let me know when my technician was on the way and the problem was repaired in no time. My technician (Florin) did a great job and I am very relieved that my shower is back to normal.

Review 158 (2023-01-09 - Rating: 5)
Gio was very helpful and informed regarding our sewer drainage issues. He took his time to advise us and explain our options. He did a great job.!

Review 159 (2024-12-29 - Rating: 5)
Seth was amazing! Thanks so much for the help!!

Review 160 (2020-06-23 - Rating: 5)
Simba, the technician Who came out was great! He got to our House within 45 minutes after we called in!! It was such a relief to have such quick service! Sim a, was professional, courteus, and informative on what he was doing. Great service overall. Definitely recommend this company! Thank you for making my day less stressful!

Review 161 (2020-03-10 - Rating: 5)
First of all I want to you to know that I have only written a survey a handful of times. This time is one of those rare times in my busy schedule to let you know that I was extremely impressed with John and Drew that came out to repair the major mainline leak at the meter. John came out the same day to evaluate the issue and provide all the options. He was extremely knowledgeable, professional and it was like talking to a neighbor you have know for years.John came back the next day with Drew who also exhibits the same professionalism and completed the job very quickly. I want to make it clear to Roto-Rooter that you need to do all you can to keep these gentleman happy. These types of employees are what makes a company run as it should.I know many people read these reviews looking for pricing, but I am a firm believer in you get what you pay for. Plumbing has never been cheap and requires a good set of skills and proficiency to do correctly. I would highly recommend Roto-Rooter for your plumbing needs, and hopefully you will be one of the lucky ones to get John or Drew because you will be taken care of and they will explain everything in detail.@Roto-Rooter - These gentleman need a raise. It takes a lot to impress me honestly as I spent 20 years in the building industry myself.The only negative that I had was with Dispatch when they scheduled the initial appointment. Somehow they misunderstood the issue and sent out the wrong resources. Likely an honest mistake that cost several hours of my time waiting at home since you need to be home when they arrive. My recommendation would be to make sure you understand the customer needs and ask the customer clarifying questions to ensure the proper team is dispatched.Thanks again, and sorry for the long rant but well deserved.

Review 162 (2023-11-04 - Rating: 5)
If I could give a them 6 out 5 stars the technician Sam Leonte fixed all the issues and installed the best sink and unclogged it for me I called many technicians in the past but this company was on point I would definitely call them again if something else broken 10/10

Review 163 (2020-06-19 - Rating: 5)
My name is Autumn, I’m the owner of Dedicated Electrical Services. We had a personal plumbing issue in our home and called Roto Rooter. The technician, Scott, was highly knowledgeable, explained everything clearly, tested allof our sinks, showers, and tubs prior to starting work, and helped me handle our home warranty requirements. He had exceptional customer service and I will absolutely call him again if we have any issues in the future.

Review 164 (2023-03-27 - Rating: 5)
Corey was very professional and nice to work with! Consulted with us and offered great advice and cost-saving alternatives. Will call him again for any future issues that may arise!

Review 165 (2019-12-12 - Rating: 5)
Absolutely fantastic service. Tyler Locklear was friendly, patient, and informative. Tho he took time out of his busy schedule to investigate my scenario, he did not charge me. He explained how an unplugged pump actually kept my bathroom from draining. They have gained a loyal customer for such spectacular service! Thank you!

Review 166 (2023-01-27 - Rating: 5)
Crescen came out incredibly fast, diagnosed the problem, and worked with me to get the issue fixed. He was kind and courteous, and didn’t try to upsell or sell me anything I didn’t need. I felt like I was in excellent hands and would absolutely have him out again if and when it’s needed!

Review 167 (2020-06-17 - Rating: 5)
William, our plumber from Roto Rooter was awesome. He did a great job and fixed our plumbing issues and installed a new dishwasher for us. Roto Rooter was able to provide us with same day service and they were timely and effective. Highly recommend.

Review 168 (2020-02-11 - Rating: 5)
Sam worked efficiently and was really helpful. He communicated so well all the way from time of arrival, work that needed to be done and understanding for moving forward and caring well for the plumbing. I was so grateful to get this problem solved! I called and the next day they came at a time that was accessible for me and my kids crazy schedule.

Review 169 (2021-06-29 - Rating: 5)
We called for service due to a clogged drain that created a plugged toilet and tub in the lower level. Jesse did an awesome job! He was polite and very clear about what he was doing and why. He took the time to explain why this happened and how to avoid it in the future. Service complete!!

Review 170 (2020-11-20 - Rating: 5)
Rubbin did an outstanding job clearing our clogged pipe from our kitchen sink. He was very thorough and made sure there where no leaks when he finished. He tested the drain efficiency and made suggestions for keeping the line clear in the future. Rubbin then cleaned and disinfected everything he touched. He was very professional and knew his trade very well.

Review 171 (2020-02-28 - Rating: 5)
I was pleasantly surprised with the timely and professional service that I got today.My main drain line was clogged with roots and Gradin showed up on time, was courteous and knowledgeable and explained my options. He quickly resolved the problem and informed me of long term solutions to address the issues.I was very pleased in the service and have nothing negative to say about the experience.5 StarsMark

Review 172 (2024-06-08 - Rating: 5)
John arrived to help me with a plumbing problem. He was very prompt and courteous.

Review 173 (2023-01-16 - Rating: 5)
Gunner was the technician that came for my call. I truly hope everyone gets Gunner to be on their job. Professional, focused, informative, and intentional are just a couple of ways to describe Gunner’s attitude on the job. He provided piece of mind and very thankful he helped out!

Review 174 (2024-08-06 - Rating: 5)
Very quick and friendly service the problem was fixed fast and efficiently.

Review 175 (2019-10-11 - Rating: 5)
On a Saturday our drains backed up into the sinks and water started running out in the lower level above and through the circuit breaker box. We called and Jesse our plumber , responded quickly. He is knowledgeable and courteous and began work right away. We definitely recommend him.

Review 176 (2020-11-19 - Rating: 4)
The reason for four stars instead of five has nothing to do with the technician, Giovanni was professional and communicative. Roto Rooter was prompt and efficient with setting up the appointment and getting someone to the house. The price is the frustrating part. $800 to unclog a drain in about 30 min, yikes. I knew the blockage couldnt be fixed from the outside septic entrance (which is priced at about $550) because it had already been tried by a septic company. Gio was aware of this but was obligated to try from the outside first. It costs more to work from inside the house. It would have been nice if he had charged me the exterior price and just started from the inside as I suggested (since I already had someone look at it). Doing so would have been more cost effective for Roto Rooter and me if that had been the compromise. Gio wouldnt have spent all that time removing septic lids, going up the wrong (clean) pipe and moving his equipment more than once. Once he went inside, he had it cleared and fixed in about 30 min. I feel like I was overcharged by about $300, which is frustrating.

Review 177 (2020-01-26 - Rating: 5)
Fantastic service and labor! Aman was very courteous and did a great job. I’m happy with the work and the warranty offered, the neat job and the customer service as well. I’ve had to work with Southwest plumbing not too long ago due to a shower faucet leak and the experience was horrible, as a result I decided to go with Roto Rooter this time and I’m pleasantly surprised. Roto Rooter will decently be my go to plumbers for future plumbing needs!

Review 178 (2020-11-26 - Rating: 5)
Big Bill is absolutely amazing! Knowledgeable, professional, and friendly. I really appreciate him taking the time to also educate and explain as he’s working.He saved our Thanksgiving by coming out the morning of to fix our clogged kitchen sink.Thank you Big Bill!

Review 179 (2020-01-23 - Rating: 5)
Really impressed with how thorough and patient Scott was. Did not feel like we were taken advantage off. Scott is very personable, friendly, and courteous. Bonus- he cleaned up the mess. Prompt and great customer service.

Review 180 (2023-02-17 - Rating: 5)
Pipes stopped draining. Roto-Rooter arrived within an hour of calling, fixed the issue, and provided a camera inspection of the plumbing with recommendations on how to prevent the issue in the future. Excellent all around.

Review 181 (2022-09-30 - Rating: 5)
Excellent service from Brian, tech #0571. Stayed late 3 and a half hours, only leaving after a tool gave out. Came back early the next day and finished the job. Much appreciated.

Review 182 (2023-10-30 - Rating: 5)
Gio was very professional, responsive, and meticulous. He also kept me informed throughout the whole process.

Review 183 (2023-11-01 - Rating: 5)
Joe was amazing, professional, and kind. Even though our problem wasn’t solved immediately, he provided solutions and explained in detail how we should go about the next steps to fixing our problem

Review 184 (2020-12-09 - Rating: 5)
We called Roto Rooter today for some necessary repairs. They sent Tim H to our home within an hr. He was very courteous and knowledgeable and repaired the problem quickly. We would definitely recommend him.

Review 185 (2023-03-18 - Rating: 4)
All good except no one got back with me ask to when they will reset the water heater. The job isn’t finished yet. So I had no hot water yesterday and none today so far. I havebto be gone fir a few hours and hopefully they will come later today

Review 186 (2020-01-27 - Rating: 5)
Today I woke up to a cold shower and water gushing from our hot water heater in the garage. Roto Rooter thankfully sent us Curt. He was calm and proficient. 2 hours later we had a working water heater and we were all back at work and school. From the time I made the call, I felt taken care of - from the call center and dispatch center, to Curt showing up at our door, a great experience.

Review 187 (2020-01-28 - Rating: 5)
Jason Payne (tech #4436) and Luis Martinez (tech #4565) both were very nice technicians from Rotor Rooter. Jason took the time to explain what would happen to clean up the waste water flooding in our basement. Always stopped to make sure all my questions were answered and never talked to me like I didn’t matter. Both were very professional and polite. I would use them again if I had another issue that needed to be cleaned up.

Review 188 (2020-03-01 - Rating: 5)
I am so incredibly happy with Bill’s service. He was prompt & very knowledgeable. Fixed our toilet very quickly. (Flushable butt wipes apparently aren’t) lesson learned. I will Always use & refer him to everyone.