McDonald Heating Air Conditioning Plumbing, Inc.
Located in Auburn, Massachusetts
Address: 200 Auburn St, Auburn, MA 01501, United States
Phone: +1 508-832-5444
Rating: 4.5
Services
- Repair services
Categories
- Plumber
- Air conditioning contractor
- Air conditioning repair service
- Furnace repair service
- Heating contractor
- HVAC contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-11-18 - Rating: 5)
We have been McDonald customers for decades, and the company is great. If there are issues or complications, McDonalds comes through with skill, professionalism, and efficiency. Both the company and the staff are well worth five stars! -
Review 2 (2024-07-09 - Rating: 5)
Left an inquiry for an ac that needed service over the weekend and they got back to us very quickly at the open of business Monday morning. They sent Adam out within 24 hours of calling, and he did an amazing job. He was right on-time, courteous, and was able to diagnose and fix the problem within the hour—he was fantastic. The fix was not nearly as expensive as I thought it would be. Would highly recommend McDonald and Adam, had a wonderful experience with their office and technician. -
Review 3 (2025-01-04 - Rating: 5)
Had a heating issue the other day. Called mcdonald heating, they were here within the hour, and fixed the issue with care and detail. highly recommend! -
Review 4 (2023-12-15 - Rating: 5)
My first time needing to call service for our heating system and they were there to help us immediately. They were available the very next day, gave us the details of how much it was going to cost (which was VERY reasonable), and took care of the problem immediately. We had been waiting on other companies for weeks, but McDonald Heating was there for us when we needed them. Absolutely would go to them again! -
Review 5 (2022-04-14 - Rating: 5)
From the get-go, Chris was very prompt and helpful with our questions about installing mini-split heat pumps in our home. He was able to offer different quotes and options so we could compare. The McDonald installation team was able to get up and running only a few days after we signed the paperwork, which was very important to us in the cold weather- as we didnt want to go without heat for too long. In fact, the transition between our heating systems was so quick we were never cold. -
Review 6 (2023-12-29 - Rating: 5)
McDonald was very professional and accommodating. I called for service on my oil boiler and they repaired it same day!! Technicians were very professional and knowledgeable. They left no mess after completing a messy job. -
Review 7 (2023-05-09 - Rating: 5)
On demand water heater installed and maintained, starting many years ago. Service has been excellent, issues resolved, yearly maintenance is fairly priced. Just spoke to receptionist Regina, excellent-professional contact and offered visit the following day. McDonald people are a God sent, Im glad I found them! -
Review 8 (2022-07-25 - Rating: 5)
I purchased 2 Mitsubishi Heating/Cooling split units 2 years ago and selected McDonald to install them due to their superior price/warranty over the competitors I researched. They were professional and on time. After 2 years, the units were not working efficiently, and the McDonald team, specifically PJ, worked quickly to diagnose the issue. Additionally, they worked to educate us on what to expect for regular maintenance as well as enhanced maintenance every few years. McDonalds team is responsive to customer issues and knowledgeable in required repairs and maintenance. -
Review 9 (2023-01-06 - Rating: 5)
McDonalds employees were completely professional efficient on time and cleaned up after themselves. They installed are diken Mini splits that are working perfectly. The installation was in December Its warmer now than it was before we have the Mini splits. They were here only 2 days and everything everything is complete. I cant say enough good things about them. If you are looking for someone to install Mini splits McDonald HVA saying is the team to go with. -
Review 10 (2020-04-24 - Rating: 5)
I will absolutely recommend McDonald to all of my friends and family. They just wrapped up a dual fuel Heat Pump/AC installation in my home and I could not be any happier with the entire process. Barry, in their Sales Dept. came out on time, was very professional, explained all of my options and answered every one of my questions. He priced out a system that was perfect for our needs. The quote was fair and Barry explained every aspect of the quote in as much detail as I wanted. Bill, the Service Manager came out a week before the install occured, walked through the entire installation, drew up the plans for the system and answered all of my questions honestly and professionally. After hearing that retaining use of our Nest thermostats was important to my family, Bill went above and beyond, researched on our behalf, and confirmed that they could use our existing Nests instead of the stock thermostat that matched the system they were installing. When the installation was scheduled to start, the technicians arrived promptly, were very respectful of my family and our space and jumped right to work. The were polite and professional, making sure our house was cleaned up from the days work before leaving each night. We absolutely made the right choice with McDonald. I look forward to continuing on as a service customer for years to come. -
Review 11 (2019-12-15 - Rating: 5)
I can’t say enough good things about them. Thanksgiving night my furnace stopped working. I called several companies for quotes and McDonald beat out the others in every possible way but mostly by being responsive. They cared that I had no heat. Chris came to my home to evaluate the situation and had a quote to me within a few hours. He even had electric heaters delivered to my home to keep me warm while waiting. On the day they said they would come they arrived promptly. Collin and Anthony were efficient, polite, personable, neat, clean and very considerate of my home. They covered floors and carpeting and worked quickly and efficiently. I was up and running by lunchtime. After 2 weeks of no heat it was a welcome sound. One even cut himself while working and wouldn’t leave to get it stitched until he finished. Shortly after they left Will the Electrician came to wrap things up with the same courtesy and efficiency. I am very hard to impress but they sure impressed me. I would recommend this company without hesitation. I will me a McDonalds customer for Many years to come. -
Review 12 (2024-01-26 - Rating: 5)
Adam just left at 11:50 PM getting my heat up and running for my kids and family. I am very thankful Mcdonald hires people like him who will come out at midnight sacrificing sleep to help people out with a smile on his face. He was extremely informative even being tired at this late hour. That man deserves a raise! -
Review 13 (2023-03-12 - Rating: 5)
I called because our carbon monoxide alarm went off on the stairs to the basement. Called McDonalds and they came within the hour. Alan was very professional with a positive attitude and went thru the boiler and found broken electrodes at the nozzle. He replaced the broken electrodes, the nozzle, and checked everything else, and finished up in 90 minutes. Were very grateful that McDonalds could fix the problem promptly for a reasonable price. -
Review 14 (2020-03-19 - Rating: 5)
We called several A/C companies and McDonald was most responsive. Chris came by a few days later and gave us a pretty thorough walk through on how things work and what the options were. We were undecided on exactly how to proceed and he gave us three options. We decided on a two indoor unit system, with a heat pump.One or two weeks later the installation guys showed up, right on schedule, and they were good. No problems. Everything done in one day.Was happy to find out they also do heating and boilers, etc. And plumbing. Good to know. -
Review 15 (2021-05-04 - Rating: 4)
Chris C. Was our sales rep. Nice guy did a great job responding to our urgent need for a new boiler. Of course when the temperature is extremely cold and the boiler cracks it can be a hasty choice for a new boiler. I did check the reviews for the Crown boiler he proposed and they were not all great. I am a little anxious now after reading some of the other reviews about McDonalds service responses. I also am left curious now if I could have saved if we went with a rebate qualifying unit. I dont recall being offered options for different gas units. Time will tell if we have problems and well see about the service. Oh now I also recall as I was told by one of the crew that they usually give loaner space heaters pending a new boiler. Was never offered. Now I have $300 in space heaters that will likely sit in the basement next to the new boiler. Apparently we did discuss other options as we would have had to upgrade to forced hot water from steam at a cost of 25 to 30k to qualify for rebates. Didnt take time to research this but I can imagine true as steam is not very efficient. Just keep the fingers crossed and well see. Thank you Chris. -
Review 16 (2022-08-09 - Rating: 5)
The compressor for my air conditioner failed at closing time and the temperature in my house was 93 degrees. McDonalds sent a technician, despite the late hour, so my family would not have to spend the night in a very hot and humid house. Alan, the technician, arrived in twenty minutes and did a great job to fix the compressor. Many thanks to McDonald[s and Alan for their great service and kindness.Alan -
Review 17 (2020-02-01 - Rating: 5)
We just had McDonald install a new furnace and central AC in our home. Chris walked us through the mass save loan process, saving us several steps, headaches and cash out of pocket. They were very professional, and everything was done smoothly, timely and with responsiveness. We received several quotes, and we felt McDonald the highest value with a reasonable price tag. Extra touch: the installer painted the vent cap red to match our brick home, which we definitely noticed and appreciated - totally above and beyond! We would definitely recommend. -
Review 18 (2020-11-13 - Rating: 5)
McDonald converted my oil burning, 25 year old boiler that was leaking water all over the floor.Great experience from the start with Chris C giving us a comprehensive proposal with several options to choose from. Thanks to his expertise, we were able to select the best option with ease. Chris was also vital in getting us through the Mass Save process.Installation was exceptional. Colin, Aaron and Mike were polite and professional. They cared about the project, quality and the occupants (including 2 cats and 3 dogs).I manage large scale commercial projects in Boston and the McDonald team members are Top Notch. I would definitely recommend them in the future. Great job and many thanks to everyone! -
Review 19 (2022-11-18 - Rating: 5)
Chris and the McDonald HVAC team are a great company. When most companies come out with a quote that is COVID-gouging crazy, just because they can, McDonald got us a reasonable quote for a great system, professional installers and great work - and the price didnt change!We are very happy with this system. As an example why - by this time last year, we would have filled our heating oil a second time (almost $1,400), but we have not even had to turn on the oil system - saving almost $700 by the second month - and have only used 1/4 of the tank. We were filling once every 3 weeks or so last year at this time and all winter.We expect to have to turn on the oil heat at some point, but this is an excellent start - the spring should be just as good.We appreciate McDonald HVAC for being available, having a professional team in these poor-quality times, and for ensuring we got the right system. -
Review 20 (2021-02-11 - Rating: 5)
We decided to invest in a a centralized air condition system. We have a split level home with cathedral ceilings and were not interested in a system that required duct work. We looked at three companies and asked for quotes from each. We choose McDonald Heating Air Conditioning Plumbing Inc. to install a Mitsubishi Mini Split system. The quote was not the lowest but we were impressed with Chris C. who was the person we interacted with. He was extremely through and detailed in his presentation. He brought a unit to the house so we could visualize it.We agreed to a date and total time to complete the job. There was a team of three who worked all week to install the system. The systems are outstanding so far and the folks at McDonald have been outstanding in every way...highly recommend them -
Review 21 (2022-06-05 - Rating: 5)
We were quite satisfied with the serviceman and the result of referring an Electrical Service Company to repair our unit with a replace defective ac condenser. The McDonalds gentleman was efficient and responsive to our concerns and gave a synopsis of our entire system. Being a former Business owner and knowing some History of the McDonald Plumbing ,we expected a satisfactory response and was quite please on the two gentleman involved, both the Plumbing Co. and the Electrical service Co. We notice in the Service Towns listed our Town of Sturbridge was not listed, hope that the Company adds Sturbridge to this list -
Review 22 (2020-06-18 - Rating: 5)
Could not be happier with McDonald Heating and Air Conditioning! I spoke with several other companies and none of them could give a straight forward answer. Chris was extremely helpful and worked quickly to provide multiple quotes and options. The installation team was professional and courteous and made sure everything worked perfectly. They are very responsive and put their customers first. -
Review 23 (2020-05-05 - Rating: 5)
My experience with McDonald was very positive. We had our entire HVAC system replaced with McDonald. Chris the salesman was not pushy, very informative an easy to deal with. The installation crew was efficient, professional and clean. The office personnel was pleasant to speak with on the phone. Overall the entire experience was very positive. -
Review 24 (2021-12-09 - Rating: 5)
McDonalds is awesome !! The Mitsubishi ductless system they installed to heat my basement, works like a charm. The technicians arrived at the scheduled time and within a few hours the system was up and running. The work the installers did was incredibly neat. The entire job couldn’t by have gone any smoother. If your thinking about a ductless system, give McDonalds a call. You’ll be glad you did. -
Review 25 (2019-08-01 - Rating: 5)
Always have a good experience with McDonald Heating. Gene is the best, always takes the time to explain what needs to be done and why. I might not like when I have to pay😃 but I know the work will be done correctly and any problems they always stand by their work. I have been dealing with them a very long time and have always been satisfied. Thank you Gene for keeping my furnace working. -
Review 26 (2020-12-12 - Rating: 5)
My first time using McDonald - Technician Justin was here on time. He serviced my unit, explained what the issues were and cleared them. Explained what he did, what else could be done at a later date and gave me an honest assessment of my 27 year old boiler. He explained the maintenance plan in detail and explained all of the billing. I was very pleased with everything. -
Review 27 (2021-02-22 - Rating: 5)
I recently had the heat go out at our Sturbridge home. McDonalds was recommended to me and I am so happy I called. From the first call they were so professional and helpful! They came out immediately and helped prioritize getting the replacement part. They had everything fixed by the next afternoon. Thank God, I didnt want to spend another night with space heaters and blankets.I will use them for all my heating issues going forward and would recommend them highly! -
Review 28 (2021-07-20 - Rating: 5)
We needed to replace a 25 year central air unit in our apartment. The technicians and electrician were top notch, professional, courteous and loved our dogs!! Mike and our electrician went through everything that was done, explained everything also. I would highly recommend McDonald for anyone looking for first rate installation and top notch employees!!! Lynn Quitadamo -
Review 29 (2023-02-26 - Rating: 5)
Nathan is the absolute best…I called at 6:30 on a Saturday night…my tenants had no heat…the gas furnace wasn’t working. Nathan was there within an a hour…and had the heat back on within minutes!!! Would absolutely recommend and will definitely be my first call the next time!!! Thank you so much!!!! -
Review 30 (2018-04-07 - Rating: 5)
I called McDonald Heating after my furnace wouldn’t stay running, kept shutting off randomly. They sent a tech out that afternoon to assess the situation. He was very friendly and professional and took the time to explain what happened and what needed to be done. Basically the lines kept freezing because they weren’t properly insulted, so he was able to get them warmed up and wrapped so the oil could pass through without issue. Haven’t had a problem since!Thank you so much! I would highly recommend them to all my family and friends! -
Review 31 (2020-05-20 - Rating: 4)
Having a service plan for almost 4 years we have been very happy with the quality of service s performed. While having our AC serviced the worker accidently stepped through the ceiling. We understand that accidents happen and it will be repaired but I feel as though the service charge should of been waved for the inconvenience of having a hole in our ceiling for a few days. -
Review 32 (2019-06-08 - Rating: 5)
The AC was not cooling my apartment at all for a very long time. Gene from McDonald Heating & Air Conditioning company identified a few issues inside the apartment and also the issues with the cooing system on the roof. He came prepared and made his magic and fixed all the issues at once. For the first time, Im enjoying the cool air in my apartment! Genes knowledge and excellent service is greatly appreciated! THANK YOU GENE! -
Review 33 (2019-08-02 - Rating: 5)
I called McDonald Heating, A/C and Plumbing for a friend, who was away and needed a tub drain cleaned out. Gene arrived on time, and reviewed the plumbing and the problem, and decided it was originally diagnosed incorrectly by someone else. A short time later the tub was draining like new, and for less cost than quoted by the original plumber. Gene was not only professional, but honest and left the bathroom in great shape - couldnt tell he was there. I highly recommend these guys. -
Review 34 (2021-02-11 - Rating: 5)
Called on Wednesday and they scheduled me in for the next day. They were able to show up early and fixed the problem. I needed a boiler drain replaced but had some questions about my expansion tank. They inspected it and found it was faulty and were able to replace it on the same visit. Everything took around an hour and would highly recommend. -
Review 35 (2020-07-27 - Rating: 5)
Called five air conditioning companies to obtain same day service on my first floor air conditioner (Outside temp was 90) . McDonald Heating, Air Conditioning was the only company that responded and sent a tech. to the house within hours of my initial phone call.The tech. trouble shot the system and determined that the furnance panel door switch was defective and would not allow the system to run. The door switch shuts the system off when the furnance panel door is removed. He replaced the switch and everything worked fine.Of all the companies I have dealt with over 40 years, McDonald Heating and Air Conditioning gave the best service I have ever experienced.Stan, Shewsbury 7/27/20 -
Review 36 (2022-09-07 - Rating: 5)
The tech, BJ, was on time, respectful, pleasant, and paid close attention to details. He shared tips to guide my AC/heating maintenance, which was very encouraging. I will be requesting him for all of my future maintenance service calls.Thank you! -
Review 37 (2019-10-14 - Rating: 5)
Chris came over right away to look at my broken Airconditioner in July. He had to repair one unit and replace another unit. I was very happy with their work, professionalism and prices. I would highly recommend McDonald Heating, A/C and Plumbing. -
Review 38 (2019-09-10 - Rating: 5)
Service tech showed up on time. He was polite, efficient and left the area he worked in clean. Price quoted in advance was exactly what I was charged. I will definitely use McDonald HVAC again for my next annual cleaning. -
Review 39 (2019-06-21 - Rating: 5)
Gene from McDonald arrived early and was so friendly, polite and efficient. He completed the maintenance in two hours. We have been using this company for years and continued to be very happy with their employees and their service. -
Review 40 (2022-01-20 - Rating: 5)
Very Satisfied with overall experience. Company communication for services, scheduling, and job rate were excellent. I had two different guys come to my house, one to evaluate the problem, one to fix it. Both guys were friendly and professional. I will call these guys for future problems. -
Review 41 (2020-05-07 - Rating: 4)
McDonald Heating was very professional and got the work done quickly. There was a follow-up needed and they were here within the next few days to finish the job. The men had their masks on and cleaned up after they were finished. Chris Casciolini was great. Thank-you -
Review 42 (2022-05-04 - Rating: 5)
I had system that needed replacement. They were prompt and professional. Mike H and Ruben arrived and had the system installed with no problems. They were great!!! Both of these men were pleasant and professional, and I would recommend them both along with this company -
Review 43 (2021-01-16 - Rating: 5)
My oil tank started to leak very slowly on a Saturday. We called and were able to get someone to come up and patch the tank for us. On Monday they called with estimates for a replacement tank. The following Tuesday they were here and installed the new tank. They were extremely fast and friendly! -
Review 44 (2018-04-10 - Rating: 5)
I was out on a business trip during the January freeze. When I came back home, the house was freezing. Tired and hungry from the flight, I gave these guys a call even though thinking that nobody was on staff at 10PM. To my surprise, they showed up fast! After the tech was done, he said it was an easy fix (took about 40 minutes) and handed me a receipt. Wait, I didn’t pay yet. He said, “you’re all set! You are under maintenance agreement.” and he left. I am so glad I signed up with these guys. -
Review 45 (2020-11-20 - Rating: 5)
Replaced a tankless boiler with a separate hot water boiler and indirect hot water heater. On-site technicians, installers, and project manager were courteous, knowledgeable, and professional from start to finish. Sales gave a number of equipment options and the office staff made finalizing the purchase easier than expected. Project was organized, neat, and timely and completed with a great product. -
Review 46 (2019-07-25 - Rating: 5)
Just had a McDonald technician replace a defective outside spigot and inside pipe. Very friendly and efficient. Ive done well by this company since signing on to their service plan a few months ago. I recommend them. -
Review 47 (2016-06-06 - Rating: 5)
The contract stated that they would arrive between 8:30 and 9am. They were in my driveway at 8:27am. They were efficient, polite and did exactly what was planned. It was a very hot day and they were in my hot attic most of the day. Cant say enough about Chris, Brad and Bill. Professionals all the way!! -
Review 48 (2020-10-13 - Rating: 5)
Macdonald replaced our broken, outdated steam radiator system with a high-efficiency forced hot water system with panel radiators in our 1925 colonial home though the MassSave program. Chris started us out with a thorough evaluation and explanation of options, while Aaron and his team installed the system, which included running pex piping from the basement to the first and second floor radiators. Chris and the installers were professional, COVID-conscious, and worked hard to see through this challenging project within the week timeframe they had estimated. They also sub-contracted asbestos removal, and removal of the old radiators and ‘head-banger’ pipes in the basement. On-time and on budget, I highly recommend Macdonald for their top-notch knowledge, experience, and service. -
Review 49 (2020-06-20 - Rating: 5)
I had Joe come out for an emergency “no a/c” call on Saturday afternoon. He was in my driveway within 30 min of me calling. Couldnt be more impressed. Joe was super cool, professional, and best of all he got us up and running on a 92° day within a few hours. -
Review 50 (2018-10-25 - Rating: 5)
My husband and I received a new boiler from McDonald. Very impressed with the service we received. Easy to deal with Mass Save. The technicians were prompt, knowledgeable, and easy to deal with. Would highly recommend. -
Review 51 (2022-02-27 - Rating: 5)
Called for emergency service at 8pm on a Saturday due to no heat. Within 45 min the technicians arrived and an hr later had our boiler up and running for half the price of most other companies! Highly recommend. -
Review 52 (2018-04-28 - Rating: 5)
Called this evening for a leaky boiler. The tech, Gene, was here in under an hour. He was very thorough and took the time to explain what was causing the issue. Even went as far as explaining how to properly care for older systems. He was a pleasure to have in a very stressful situation.I would not only recommend this company to someone I know but, I would also recommend the tech.Thank you again Gene for your help. It was very much appreciated. -
Review 53 (2020-08-23 - Rating: 5)
Excellent experience from first phone call to schedule a visit for a quote, right through the installation. Mike H. and Ray completed the install earlier than planned. Answered all questions and went through a complete operational review. Very professional experience. -
Review 54 (2023-09-14 - Rating: 5)
The staff and crew are very professional and respectful. Very knowledgeable about heating and cooling of your home , efficiently done, very organized! A top notch job! -
Review 55 (2021-01-16 - Rating: 5)
McDonald has always been very prompt and through everytime we have had them out to the house. Very reasonable rates, but more importantly very honest and open with what they suggest on our heating and ac. -
Review 56 (2020-01-25 - Rating: 4)
I previously left a bad review, but after speaking with a service manager my issues were addressed. After some miscommunication and bad circumstances led to a bad experience everything was worked out. I plan on having them service my AC this summer! -
Review 57 (2020-01-21 - Rating: 5)
Great service! Angel was polite, professional, and courteous :) He completed the tune-up in a timely manner and left a detailed, legible report. Thanks! -
Review 58 (2020-01-15 - Rating: 5)
I called for a service call for my Mitsubishi Split A/C. Colin showed up within 2 hours and fixed it. Thats Great Service! -
Review 59 (2022-11-26 - Rating: 5)
The best company so far! their Staffs are professionals, and respectful. Give the company a trial, you wont regret dealing with them. -
Review 60 (2021-10-18 - Rating: 5)
Mike and Graham were on time and professional. They kept us updated during the installation process and took the time to walk me through the operation of the new unit. -
Review 61 (2022-09-20 - Rating: 5)
Very Happy with Mcdonald. Allen was very knowledgeable, professional and got my oil burner ready for the season. Thank you. -
Review 62 (2021-01-24 - Rating: 5)
They were able to schedule a boiler service quickly even mid winter. Technician was friendly and professional and price was reasonable. -
Review 63 (2020-07-04 - Rating: 4)
McDonald is pretty good. Responsive and friendly service. They took a few tries to diagnose an issue I had but in the end made it right. -
Review 64 (2020-12-17 - Rating: 5)
I have had McDonald HVAC conduct services at two houses on three systems. Simply the best in every respect at what they do. -
Review 65 (2021-03-13 - Rating: 5)
Mike was awesome. Answered all questions. I will always request him for my service. Would definitely recommend McDonald. -
Review 66 (2020-02-10 - Rating: 5)
Finally we found a quality, efficient and skilled trade contractor from Durham. The price for services was also very reasonable. -
Review 67 (2019-06-17 - Rating: 5)
Gene did a great job installing a new disposal plus a new faucet in the bathroom sink. Very professional. -
Review 68 (2018-05-26 - Rating: 5)
Our technician Michael H. Was prompt courteous and got our air conditioning back up and running in less than an hour. Great job. -
Review 69 (2023-01-24 - Rating: 5)
Very professional and extremely knowledgeable service representatives. In addition the office professionals are very polite and accommodating. -
Review 70 (2020-07-22 - Rating: 5)
Mike and Colin Were very professional and such a pleasure to work with. They went above and beyond, very courteous and very professional I would highly recommend this team -
Review 71 (2018-04-12 - Rating: 5)
Thanks guys! You are the best! New installation. Psyched! -
Review 72 (2022-11-03 - Rating: 5)
The rickety old furnace has seen better days but Louie got it set for another year. -
Review 73 (2020-10-22 - Rating: 5)
McDonald crew came to my house to install an AC system. I was very impressed on how neat , organized, professional, quick, skillful and polite they were. Needless to say that they did an excellent job. Also the price or cost of the job was priced very well. I will recommend them to anyone. I will give them an A+ for a job well done, an A+ on ethics, an A+ on courtesy, an A+ on everything. I am very, very happy all around. Guys, thank you very much. It was a pleasure to do business with you. -
Review 74 (2020-10-31 - Rating: 5)
This is a first-rate operation. They did a thorough assessment of our AC situation and presented very detailed options. On install day they sent a big crew (at least four people) who got the job done fast. The new system is working well and they did follow-up to make sure we were satisfied. Im glad I did a full Google search and read lots of reviews before we chose McDonald-- it was worth finding the go-to people for AC. -
Review 75 (2022-06-24 - Rating: 5)
These folks fit me into their schedule on an emergency basis for A/C repairs. Im impressed with their team, from making the appointment to the actual servicing - very understanding, very thorough. I trust to call them again if needed in the future. Thank you! -
Review 76 (2020-10-08 - Rating: 5)
Service was excellent.. recommend McDonald Heating a great team of professionals -
Review 77 (2020-12-19 - Rating: 5)
Great experience overall. Chris definitely has a no-pressure approach and was helpful and patient quoting multiple options, including for the ductless units we ultimately decided to install. The installation was professional, efficient, done the way we wanted and everything was cleaned up before they left. -
Review 78 (2018-03-22 - Rating: 5)
A plumber came and fixed my kitchen sink in minutes, he was great -
Review 79 (2018-04-15 - Rating: 5)
Great work I’d definitely recommend them to anyone -
Review 80 (2019-02-21 - Rating: 5)
My furnace failed on a Wednesday and my propane provider was not able to service it after ensuring I had propane and no leaks.McDonalds customer service was excellent and got me an appointment the next day (it was late in the day when I called). It was supposed to be between 11am and 2pm.Lou, the technician showed up at 10:55 am - perfect! Very professional, he went right to work and within 45 minutes, he diagnosed and fixed the issue. Thanks guys. I appreciate your help! -
Review 81 (2020-12-12 - Rating: 5)
New to Auburn and first time using McDonald HVAC. They went above and beyond. Our technician, Justin, was extremely thorough and was able to demonstrate the functions of our tankless boiler along with providing adjustments to our steam radiator vents. His service was awesome. He went over the work that was done in detail and walked me through simple maintenance that I can do myself. Cant say enough good things about this company and will be using their services in the future. Highly recommended! -
Review 82 (2020-02-29 - Rating: 5)
Ive been a customer for nearly 20 years. Top notch service. -
Review 83 (2020-12-05 - Rating: 5)
Super fast and courteous service. Reasonable pricing, very thorough, highly recommend. -
Review 84 (2018-04-12 - Rating: 5)
I just had my burner cleaned. A++++ to you! Thank you! 3 years and counting as a customer. -
Review 85 (2018-03-22 - Rating: 5)
My heat went out and called McDonald Heating and they sent a tech out right away. They fixed my heat and were extremely helpful. -
Review 86 (2021-01-31 - Rating: 5)
Had a problem with 1 zone of my heating system on a Saturday getting no heat temp outside 2 windchill -14 called for service in 1hr Joe called and was at my house in a 1/2 hr bleed the zone seemed ok and left a few hours later the problem returned called back and they were back at my house in a hour and a half Ed showed up and worked on problem then called his boss Bill who came to the house to work with Ed after a few hours of working Bill found a faulty old gate valve was able to get it working they will be coming back to replace it . Thank you Joe Ed and Bill for all your hard work McDonald heating is the only company I will use. -
Review 87 (2019-07-18 - Rating: 5)
Excellent service, Great Staff!!!! Really happy with the service! -
Review 88 (2021-11-05 - Rating: 5)
Best company you can find, 5 Stars! -
Review 89 (2019-06-20 - Rating: 5)
Gene gave us excellent service. -
Review 90 (2019-05-26 - Rating: 5)
Good skilled technicians and staff -
Review 91 (2018-10-26 - Rating: 4)
Michelle thanks for your reply and for setting me up with an appointment. -
Review 92 (2021-12-26 - Rating: 5)
Very professional on time and reasonable. -
Review 93 (2021-01-18 - Rating: 5)
Good job -
Review 94 (2021-08-29 - Rating: 5)
Awesome -
Review 95 (2019-11-15 - Rating: 5)
None better