Roto-Rooter Plumbing & Water Cleanup

Located in Atlanta, Georgia

Address: 333 Sandy Springs Cir #224, Sandy Springs, GA 30328, United States

Phone: +1 770-280-0053

Rating: 4.9

Services

On-site services
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-17 - Rating: 5)
Had a main water line bust. Super convenient came out within an hour or so. Got the job done in one day. The very next day in fact. Can’t remember their names or how to spell them but it was 3 guys who helped me with this process kastatino, Darren and can’t think of the last name to save my life. But thanks for the big help. Prompt response to this issue. I’d 10/1 recommend to anyone. Oh and they even helped me identify another issue and stand my 8.7 foot snowman back up

Review 2 (2024-11-19 - Rating: 5)
Angel was awesome. We had another jetting company work on and off for two days on a severe grease/food clog which shut down our commercial kitchen, and they could not get it cleared. We called Roto router and in about 4 hours Angel had it fixed, cleaned up, and everything flowing great. Thank you!

Review 3 (2024-07-20 - Rating: 5)
I recently had the pleasure of working with one of your employees, Angel, and I felt compelled to share my experience.From the moment Angel arrived, it was clear that he is an exceptional representative of your company. His professionalism and positive attitude instantly put me at ease during what was a stressful plumbing issue. Angel took the time to listen to my concerns, thoroughly assess the situation, and explain the process in a way that was easy to understand. His extensive knowledge and expertise were evident, and he made sure I felt informed every step of the way.What truly stood out, however, was Angels commitment to customer service. He went above and beyond to ensure that all my questions were answered and that I was satisfied with the work being done. His friendly demeanor and willingness to help made the experience not only seamless but also enjoyable. It’s rare to encounter someone who genuinely cares about their customers, and Angel exemplifies that quality.I believe that Angel is a huge asset to Roto-Rooter. His dedication to providing exceptional service reflects positively on your entire team and enhances the reputation of your company. I sincerely hope that his hard work and outstanding customer service are recognized and appreciated.Thank you for employing such a remarkable individual. I will certainly recommend Roto-Rooter to friends and family based on this experience.

Review 4 (2024-12-27 - Rating: 5)
MR Red from Roto Rooter was Outstanding he was very professional and very knowledgeable about his job. He explain and fix our problem outstanding service if you ask me, you should get 10 stars and a pay raise. Thanks for the outstanding service. Very happy customer.

Review 5 (2025-01-08 - Rating: 5)
Our plumber, Kostadin Bogdanov did an outstanding job fixing our leaking toilet and shutoff valve. Extremely friendly and professional. 5 stars isnt enough!! We will be requesting him for any and all plumbing needs going forward. The best, most straight up plumber weve ever had. I would recommend him and this company to anyone I know.

Review 6 (2024-12-26 - Rating: 5)
Matthew C. and his work partner were top notch. They were courteous, professional and did high quality work. I highly recommend them and will use them again in the future.

Review 7 (2024-12-03 - Rating: 5)
I had an excellent experience with Angel for a plumbing issue at our retail location. He was professional, prompt, and incredibly efficient, quickly resolving the problem without disrupting our business. Angel kept me informed throughout the process and left the restroom spotless. I highly recommend their services for any commercial plumbing needs!

Review 8 (2024-11-13 - Rating: 5)
Outstanding service!! I called with a blocked pipe issue on the lower level of our home. A master plumber was on site within 45 minutes. He scoped the pipe, snaked the clog, and had us back on top in no time. He even took time to assess other areas of the property to give us insight for things likely to occur in the future. Highly recommend. Very professional and friendly. Kostadin was who helped us. He was great!

Review 9 (2024-12-05 - Rating: 5)
Kostadin was our tech. We had our sump pump replaced. It was a tight fit but he got everything done. Made it look simple. He was very professional and also clean up after his work.It was our first time using Roto-Rooter.It was a great experience.

Review 10 (2024-12-14 - Rating: 5)
These guys are solid. very professional, knowledgeable, and friendly. had Angel help with an issue and not only did he go beyond what he initially expected to, but he arranged a follow up for the next day for a different service. really dedicated

Review 11 (2024-12-15 - Rating: 5)
Matthew Chapman (9806) saved my life! I requested a free consultation and within 24 hours Matt was at my house diagnosing the problem. He was able to hook up a brand new water heater within a few hours! He was very kind, thorough, and professional. Thank you Matt and Roto-Rooter!

Review 12 (2024-12-23 - Rating: 5)
Really nice and helpful plumber. We had a small disaster two days before Christmas and Matthew got us fixed up right away! Ill still be able to cook and serve in Christmas eve as planned.

Review 13 (2024-12-27 - Rating: 5)
Matthew was friendly and knowledgeable in providing his services to repair our sink and toilet, and very understanding of the financial side of things. Polite and professional!

Review 14 (2024-09-11 - Rating: 5)
Angel was AMAZING!!!He was very thorough and conscientious with a wealth of knowledge. He went over and beyond to ensure our plumbing issues were resolved.Angel, we truly appreciate you. Keep up the GREAT work!

Review 15 (2024-11-03 - Rating: 5)
Very good and fast service. Angel was very helpful and answered all my question while he was working

Review 16 (2024-09-18 - Rating: 5)
Angel was the technician who provided our service. He is very well versed in all things plumbing. He helped me to choose the best option for clearing the main drain on our 52 year old house. His equipment is state of the art. The hydro jet system he has powered through all of the blockage. He used his camera to see where problem areas were and then targeted them with the jet. When he finished I was confident that the problem had been resolved. Angel described each step he went through so I felt well informed. Finally, he was super careful to leave the work area clean as it was when he arrived. Overall, Angel was very professional.

Review 17 (2024-12-19 - Rating: 5)
KOSTADIN did a fantastic job. The initial call to Roto-Rooter to work completion was only about 2.5 hours. KOSTADIN identified and explained the issue well, fixed the problem, and offered pragmatic solutions to help prevent the clogging. I really appreciate how easy the process was and how friendly everyone involved was. Pricing was direct from their pricing guide so no haggling required. I recommend this service.

Review 18 (2024-11-02 - Rating: 5)
Your team worked tirelessly until the job was finished. I am very grateful to have things working properly again. I enjoyed meeting Red first. He didn’t have what he needed and worked with Chuck to have Sand come out. Ultimately Robert came with a camera. Really appreciate how these guys worked together to solve our problem!

Review 19 (2024-12-27 - Rating: 5)
Very Professional! Took the time to explain my issue and answered my questions. Outstanding and would recommend for any of your repair needs

Review 20 (2024-12-16 - Rating: 5)
Angel did an amazing job letting us know what the issues was at my job with the bathrooms & went out of his way to clean BOTH bathroom. we appreciate his hard work & all the information he provided to us about our restrooms thank you!

Review 21 (2024-11-14 - Rating: 5)
We had a plumbing issue so I called Roto-Rooter for assistance. I selected a timeframe and the tech arrived as promised. Kostadin was through and provided me with the issue and solution. Great customer service. Issue was located and completed quickly. Would recommend and definitely will contact in the future if the need arises.

Review 22 (2024-10-02 - Rating: 5)
Angle and his coworker were very professional. They clearly explain everything to me in way that I clearly understood. I was very impressed with the way they handled every. I enjoy having them work for me. I will recommend them them to all my all my friends.

Review 23 (2024-11-30 - Rating: 5)
Clinician Sang was super respectful and friendly to us and our home while serving our septic pump! Communicated the whole process and the why and ensured all was in working order, cleaned and back to normal prior to leaving, even with it being late evening! Truly appreciate it!

Review 24 (2024-08-10 - Rating: 5)
David was very nice and professional. I like that we have a six month guarantee. I felt like it was a little expensive with the time spent on the project that is not a reflection on David. He also did a great job of cleaning up after his work. Thanks

Review 25 (2024-10-18 - Rating: 5)
⭐⭐⭐⭐⭐I have had an excellent experience with Roto-Rooter. From the first moment, the team was very professional and attentive. They were always willing to help and answer any questions I had. Their service is of high quality and you can tell that they really care about their customers. I recommend Roto-Rooter to anyone looking for a reliable and efficient service. Thank you for everything!

Review 26 (2024-09-26 - Rating: 5)
Red was great. He explained everything he needed to do. Great personality and very friendly. Very satisfied with his work. Would recommend him if you need a plumber.

Review 27 (2024-07-17 - Rating: 5)
Angel is great! He’s Very knowledgeable and easy to work with.He’s Very detailed with his explanation and work. I felt comfortable having him here and assisting us with a solution! I hope to not have any issues any time soon, but if I do, I’m calling Angel first!

Review 28 (2024-07-03 - Rating: 5)
Cam was amazing! Had a pipe burst & start flooding past midnight. He was here quickly & took care of it & planned for full-repairs within an hour all while explaining everything in ways I was able to understand. Also incredibly polite & definitely knew what he was talking about !

Review 29 (2024-11-17 - Rating: 5)
I had a emergency pluming issue at my business and Angle made it out extremely fast and was extremely thorough he even helped repair a clogged sink I was having issues with as well I will definitely be using Roto rooter in the future and I would highly recommend Angle he was awesome!

Review 30 (2024-09-12 - Rating: 5)
Angel was informative and very kind. He told me how long it would take to complete the task. He showed concern and care for the members who’d temporarily be inconvenienced while he fixed our issue. On behalf of OneLife Fitness Austell, we all appreciate you! Thank you!!

Review 31 (2024-10-19 - Rating: 5)
5 star service from Kostadin Bogdanov, attending to my emergency Saturday afternoon call out. He was thorough, communicated clearly throughout, worked tirelessly to provide a temporary solve as well as provided a detailed quote and timings on the permanent solve to what we’ve been experiencing in our newly bought home. Highly recommended for his specialist plumbing knowledge and skill - he is clearly a master of his trade.

Review 32 (2024-08-22 - Rating: 5)
Violin was our technician and he was very professional. We had a plumbing emergency and he showed up in a timely fashion and got the job done efficiently!!! Thank you so much for your thorough and amazing work.

Review 33 (2024-12-29 - Rating: 5)
Angel, our jetter today was the most personable guy and genuinely solved our plumbing, leaking issue in a timely manner, 5 stars hands down, amazing dude.

Review 34 (2024-09-23 - Rating: 5)
Angel came out to our property to resolve our septic issues. He was prompt, professional, and courteous. This was the second time he’s had to come and fix the issues at our hotel. Both times he thoroughly explained the process, showed us the issues as he discovered them, and quickly eradicated any problems we had. Considering what we were dealing with, Angel handled everything in a way that seemed to ease our stress in a very stress-filled situation. Thanks Angel and thanks Roto-Rooter.

Review 35 (2024-09-19 - Rating: 5)
I had a leak. It turned out to be a leak in my 7 year old water heater. Roto rooter sent a tech named Red, a very neat and clean professional. He came by at 6:30pm. He diagnosed the problem, got my ok, brought the parts needed for the job and by 11:30 that night, all was installed and looked great! Unfortunately i had little pressure so we decided i would DIY replace a couple valves the following day. Couldnt rectify the issue so Red came back and helped me find the problem and fixed it. This man is awesome. He is knowledgeable and diligent. I will always ask for him.

Review 36 (2025-01-01 - Rating: 5)
Angel, was very nice guy, very professional and took his time to finish the job.... I will always recommend his service....

Review 37 (2024-11-01 - Rating: 5)
Fast arrival to check out a clog. Quoted me and explained the work and got me back in service quick. Kostadin was great in explaining what all happened and help restore my plumbing quickly.

Review 38 (2024-10-18 - Rating: 5)
Our service tech Angel did a great job. He was very professional & got us working again. 5 star service give this guy a raise

Review 39 (2024-07-23 - Rating: 5)
Angel was by far the best person I have worked with at Roto Rooter in my 5 years of being a facility manager, and using their service in emergencies. He went above and beyond what he was called to do, it’s very rare to get that kind of customer service these days. Would highly recommend to anyone in need.

Review 40 (2024-12-30 - Rating: 5)
Awesome service!!! Prompt and professional. The whole team from the master plumber to the water terminal team has been great!!!

Review 41 (2024-09-25 - Rating: 5)
Angel was very detailed in his work very friendly and helpful! Glad he was able to assist us with our problem and had great customer service.

Review 42 (2024-12-18 - Rating: 5)
Angel did an amazing job. Was very professional and went above and beyond making sure our problem was fixed. Thanks Angel

Review 43 (2024-08-05 - Rating: 5)
Great experience working with Angel, Roto Rooter, they have saved me and my company on multiple occasions and at last minute. Definitely recommend, A+ service and pricing is reasonable.

Review 44 (2024-10-26 - Rating: 5)
Angel came to my house to repair the clogged drain. He was polite, patient and knowledgeable. He is an asset to your company

Review 45 (2024-10-17 - Rating: 5)
KOSTADIN was great. Very knowledgeable. Didn’t sell us services we didn’t need like a competitor tried to do. Great work!

Review 46 (2024-11-04 - Rating: 5)
I enjoy the Service and angel did a wonderful job on the property and he a great person to get the job done and he knows how to make u feel comfortable

Review 47 (2024-12-06 - Rating: 5)
Sang was awesome! He was on time, extremely professional and he made our repairs quickly and thoroughly!

Review 48 (2024-11-03 - Rating: 5)
Angel was done the job on time and he was so detailed about his job to be done. He did a great job. Thanks to Roto-rooter!

Review 49 (2024-10-17 - Rating: 5)
Red One is an excellent tech. He knows his job and explained what he is doing.I would recommended that next time you need or have plumbing issues you request Red One.

Review 50 (2024-10-29 - Rating: 5)
I had Kostadin Bogdanov to replace a slump pump underneath my basement sink, he did a great job in a timely manner and cleaned the area he worked in

Review 51 (2024-12-03 - Rating: 5)
We had a clogged drain at our facility and called the professionals after we tried for three hours to clear the drain our self Angel was the technician and did an excellent job he got the facility back up and running one call that’s all Angel to the rescue.

Review 52 (2024-06-23 - Rating: 5)
Cam was super professional, and made the job extremely smooth and a great experience. He also taught me some things about my water heater that will definitely help me in the future if needed! Would definitely recommend Cams services at Roto Rooter.

Review 53 (2024-10-11 - Rating: 5)
I woke up to a horrible bursted pipe in my bathroom. I called the 24 hour service and Red was to my house within the hour. So professional and understanding. I will definitely be using them again! Ill be requesting Red everytime!

Review 54 (2024-11-11 - Rating: 5)
Angel was really insightful and went above and beyond to fix the clog we had. He was a delight to work with and I learned a lot!! Thanks Angel…from The Murph

Review 55 (2024-07-03 - Rating: 5)
Cam was awesome, explained everything very throughly and went above and beyond to help us out even though it was 1am in the morning. We will definately be using roto rooter for all future plumbing needs!

Review 56 (2024-07-31 - Rating: 5)
Angel is great and helped us out in a pinch at our rented office property when 2 of our bathrooms started to flood. Would highly recommend Angel.

Review 57 (2024-12-24 - Rating: 5)
Excellent job by Angel. Always 5 stars

Review 58 (2024-08-28 - Rating: 5)
Mwa Htwe (Mike) was fantastic! Clearly outlined all possible repairs including pricing. Repair was quick. Would request him in the future.

Review 59 (2024-06-11 - Rating: 5)
When we had a disastrous water heater leak, Roto-Rooter truly came to the rescue! We specifically worked with Cameron (Cam, #8416), and even when the leak happened at 4AM in the morning, he showed up and was clearly very competent and skilled in what he did. He made us feel very assured and soon after, the follow up from all the Roto-Rooter technicians have been no short of professional, friendly, prompt, and thorough. We have a very complicated water heater set up due to the fact we live in the condo but Cam and his team handled it all just fine. We felt very confident through it all. Weve worked with so many folks (Vidal, Jamie W, Michael H) and they all have been a delight to work with. Moreover, they handled documentation very thoroughly with our insurance, which, as first-time homeowners, was very much appreciated.What was truly such a stressful experience couldnt have gone more smoothly, and I am so glad I called Roto-Rooter for emergency services. I would strongly recommend them if you want folks who will come in and do a thorough, job well done. They will not cut corners and will take full care of you, no matter what youre experiencing, and make sure they fully answer your questions and will be very patient with you! Thank you, Roto-Rooter!

Review 60 (2024-11-08 - Rating: 5)
Fast service. Friendly and professional service tech (Thang Sang). Resolved problem quickly. It was expensive. They did give discount for food drive donation however.

Review 61 (2024-06-24 - Rating: 5)
Over the weekend, we experienced a clogged drain from the bathroom that leaked into our basement ceiling tiles. Roto-Rooter plumbing was open/available to send someone out fairly quickly. We had the pleasure of working with Cam (technician #8416). He answered our questions, took his time determining where the leak was coming from/what was clogged, explained how it occurred, and gave several options for fixing the issue. We appreciated that he was not only thorough but took the time to help us understand what was going on as well.

Review 62 (2024-11-08 - Rating: 5)
Very prompt response and did a great job of clearing up the plumbing issue with utmost care. Even gave me a discount. Special Thanks to Angel.

Review 63 (2024-09-27 - Rating: 5)
Very quick and efficient! Daniel was a great tech and walked me through everything he did. No surprises at all!

Review 64 (2024-06-10 - Rating: 5)
Cam-8416 did a great job! He was professional and knowledgeable. He was in and out quickly and we will definitely call for him again.

Review 65 (2024-09-17 - Rating: 5)
Angel did great service! It was a very hard job with wrong plumbing design and he still managed to figure it out how to finish the job!

Review 66 (2024-11-30 - Rating: 5)
Sang was incredible. Roto Rooter is always my go to when we have a difficult clog that needs addressed.

Review 67 (2024-09-12 - Rating: 5)
Excellent team! They came to our site same day and corrected the issue. Great team of people to partner with!

Review 68 (2024-12-20 - Rating: 5)
They were easy to work with. He did a great job at explaining what work needed to done.

Review 69 (2024-12-09 - Rating: 5)
Kostadin was very knowledgeable. He snaked the lines and helped set up pumping the septic

Review 70 (2024-08-05 - Rating: 5)
I appreciate the communication, and relaying issues in a way that myself as a non plumber can understand and relay to others. Angle has been servicing my work place for years and sets a high bar for others.

Review 71 (2024-11-21 - Rating: 5)
Angel was amazing today! He was so polite and he got the job done.

Review 72 (2024-12-05 - Rating: 5)
Sang was efficient and kind and explained everything he did. He cleaned up after himself as well.

Review 73 (2024-06-26 - Rating: 5)
There are those who think of themselves as plumbers. There are those who are plumbers. There are those who think they are a professional. There are those who are a professional. Some think they provide customer service. Some actually provide great customer service.in my case, the plumber from Roto-Rooter (Mr. M. Kim) is an outstanding professional plumber who provides excellent customer service. I am extremely grateful that it was him who helped me today.Thank you Mr. Kim and Roto-Rooter.

Review 74 (2024-07-29 - Rating: 5)
Angel knows what he’s doing…. I called three companies , but no one seems to know how to Hydro Jettt my sewer line. I wasted time and money. I wish I had called Roto Rooter the first time. Thank you Angel!!!

Review 75 (2024-11-11 - Rating: 5)
Kostadin was actually here 19 years ago for something like this. He corrected the problem again, was very professional, and provided explanations that might help us avoid the problem for another 19 years! Bravo!!!

Review 76 (2024-09-01 - Rating: 5)
Technician arrived on time as expected, got the job done quickly and cleaned up the job site. Highly recommended!! 👍🏾

Review 77 (2024-06-06 - Rating: 5)
I had my plumbing service done by Mang. Hands down one of the best plumbers I have come across. Was very respectful, worked with the layout of my home, and even cleaned up making it look spotless! Would give 10 stars if I could!

Review 78 (2024-06-05 - Rating: 5)
They came out the same day when I called when there was water in my basement after a hard rain. Cameron was very knowledgeable and explained a lot to me about what was going on. Very kind and honest.

Review 79 (2024-09-21 - Rating: 5)
Technician was knowledgeable of our problem and worked quickly to get it fixed . Awesome experience

Review 80 (2024-08-17 - Rating: 5)
Excellent work. Installed water heater same day. Very professional and friendly. Highly recommended.

Review 81 (2024-06-15 - Rating: 5)
Mang the Roto Rooter technician quickly identified the pipe breakage & was able to take care of the problem quickly and did a wonderful job taking a stressful situation into an easy fix. Will always call on Roto Rooter especially in emergency situations.

Review 82 (2023-08-30 - Rating: 5)
Shane was amazing! He was quick and thorough! He gave recommendations on how to take care of my faucet issues and how to make sure I don’t have the same problem again. He was very knowledgeable and answered all of my questions! Overall it was a wonderful experience!

Review 83 (2024-07-01 - Rating: 5)
Very fast and detailed service from Angel!He made sure to walk us through the entire process and keep us informed :)

Review 84 (2024-07-12 - Rating: 5)
I called roto rooter on July 4th holiday. They were very professional, prompt, efficient and excellent with the service they provided. Thank you.

Review 85 (2024-08-13 - Rating: 5)
Angel was speedy, thorough and friendly as he serviced our workplace. Thanks!

Review 86 (2024-12-28 - Rating: 5)
Awesome service real quick to get to my facility did same-day appointment and got everything fixed up quick. Angel did a great job informing us of the situation and is very skillful in his craft.

Review 87 (2024-06-10 - Rating: 5)
Roto-rooter was very efficient with their services! I called them this morning and was able to have my leak fixed in a couple hours.

Review 88 (2024-08-01 - Rating: 5)
The technician Angel was very knowledgeable and fixed the issues with our building.

Review 89 (2024-11-09 - Rating: 5)
Sang out tech was great polite and took great care of us.

Review 90 (2023-06-13 - Rating: 5)
We were very happy with the service! Very professional and friendly, and they explained everything to me in detail. Both gentlemen were patient as I explained everything they were telling me to my husband on the phone since he couldnt be there. They showed me the video with their camera that actually showed the live views of the blockages. They then fixed the problem, and more importantly, gave me several suggestions as how to avoid future issues. We wouldnt hesitate to use them again!

Review 91 (2023-08-11 - Rating: 5)
Very quick and efficient! Emmanuel was extremely communicative and friendly. An influx of jobs led the appointment to be a little later than scheduled but I was provided updates throughout the day. Definitely would recommend to others!

Review 92 (2025-01-02 - Rating: 5)
Kostadin was very professional and explained the repair process. 💯

Review 93 (2023-08-13 - Rating: 5)
Shane is a fantastic plumber. He was honest and frank about what was needed to fix the clog and went over the risks clearly. He arrived in a reasonable amount of time as well . I am very pleased with his service.

Review 94 (2023-08-28 - Rating: 5)
Shane helped us late on a Sunday night when our toilet leaked everywhere. He was able to do everything quickly, kindly and professionally. We will definitely request him for any future plumbing needs. Thanks Shane!

Review 95 (2023-08-22 - Rating: 5)
We discovered a leak in the house. Called Roto Rooter and all their technicians have been wonderful and very informative despite the complete process and number of people/trades involved. I’d like to especially thank Tarell Miller, our plumber, has been keeping me informed and up-to-date on every step of the process up to the best of his ability as some of what’s going as is out of his trade. He is calm professional very informative. Hopefully I don’t have to see him again for another leak however; should it happen, he will be the first when I call.

Review 96 (2023-09-10 - Rating: 5)
Torrel was great. Did a wonderful job explaining everything. Costs, possibilities, payment plans. He was very kind and professional. We ended up refusing the service but if I was to use roto again I would want him as my technician.

Review 97 (2024-06-11 - Rating: 5)
The rep was thorough and precise in explaining the issue.All was well.On billing a line item would be appreciated for understanding the charge

Review 98 (2023-09-12 - Rating: 5)
Excellent experience with Roto-Rooter! Kamal was a total pro - friendly and knowledgeable. He quickly determined what needed to be addressed and handled multiple smaller projects for us in a timely manner.

Review 99 (2023-09-16 - Rating: 5)
Tech Logan was very helpful in resolving my issues with my plumbing. He did an excellent job. He is someone whom I would Like to see again for all my plumbing needs.

Review 100 (2023-10-02 - Rating: 5)
Shane did an excellent job identifying and repairing the pipe leak. It was done quickly on a Sunday afternoon. Would recommend his service again to anyone who had the similar issue

Review 101 (2023-09-24 - Rating: 5)
Trying to hang something up and then water coming out of the hole you drilled is a great way to ruin your day. My boyfriend and I decided to call Roto-Rooter for (hopefully) fast service. They delivered, and our plumber, Shane, was great! He was friendly, courteous and genuine. As tenants of the house we are renting and having to pay for damage on your own because it was our fault is not fun. But, Shane made the situation better.

Review 102 (2024-09-05 - Rating: 5)
Great service Angel was a good contractor to work with, got the Job done👍🏽⭐️⭐️⭐️⭐️⭐️

Review 103 (2023-09-13 - Rating: 5)
This was a fantastic service. I was nervous at first, due to experiences in the past, but Shane was more than helpful in talking me through all my options and made me feel at ease. Definitely recommend!

Review 104 (2023-08-27 - Rating: 5)
Emmanuel was friendly and professional. He was able to complete the job easily. I would recommend him in the future.Update: Emmanuel came back for a second job to repair the drip in my shower. He was able to fix it and no more drip. Hopefully no more issues, but would use him again.

Review 105 (2024-08-29 - Rating: 5)
Asm was fantastic. Very quick service and fixed a problem no one else could fix

Review 106 (2023-08-19 - Rating: 5)
Tarell Miller was great very helpful, such a positive attitude towards my family. I will look forward to having him assist in the future if needed. Very great worker!!

Review 107 (2024-07-27 - Rating: 5)
Angel is phenomenal always comes in very professional and gets the job done. No matter what.

Review 108 (2023-08-28 - Rating: 4)
Roto-Rooter sent someone out same day who arrived promptly and immediately got to work taking care of my issues. They have an excellent response time and Tarell was very thorough in his explanations of the problem. I’d recommend this company and Tarell for your plumbing needs!

Review 109 (2024-06-11 - Rating: 5)
Mang was absolutely amazing! He was prompt, friendly and professional! 10/10 would call Mang again!

Review 110 (2023-12-22 - Rating: 4)
Service was prompt and complete. However, Roto Rooter has an optics problem. No less than three separate people came to my house. The job was complete by one. Prices could be cut in half or more by cutting out all of the “supervisor activities”. Other plumbing companies can handle it with one person. I would not recommend using.

Review 111 (2023-06-08 - Rating: 5)
I was so thankful for their expertise and explaining everything so I could understand. I was please how patient they were with me while my 2 kids ran around during the process. I appreciated them calling to let me know they were on the way since appointments are scheduled in blocks.Big thank you!Sharveace Cameron

Review 112 (2023-06-22 - Rating: 5)
I really appreciate the level of customer service. They set an appt for the same day (which surprised me) and were at my house within an hour or so of me calling for an appt. Travis Fulton was super professional and knowledgeable and answered all my questions..I would highly recommend them!

Review 113 (2023-09-26 - Rating: 5)
Our technician, Shane, was AMAZING!! He was excellent at explaining the problem and breaking it down to me. I just moved into this house when my pipe exploded, and he was just what I needed during this stressful time. Highly recommend.

Review 114 (2022-11-05 - Rating: 5)
Our tech was amazing. Got out to us very quickly, found the problem and rlly took his time to explain everything to us. Gave us all the info we needed to prevent the issue (partially clogged main) from happening again. Its never fun to have to call a plumber and have a surprise expense BUT when it does happen, these guys make u feel like it was money well spent on a fix done thoroughly and done right. Used them for multiple fixes over the years, always the same high quality service.

Review 115 (2023-09-05 - Rating: 5)
Today my main sewage line suddenly backed up in my house. Tarell, with roto-rooter, arrived soon after I placed my call for help. He was very professional, yet friendly, immediately explaining to me the scope of work and the cost to correct the situation. As he worked, he kept me updated throughout the process. He was careful, thorough, efficient, kept his work area clean, and then cleaned/sanitized the entire work area after he finished. I would DEFINITELY use roto-rooter again and specifically request him as the technician!

Review 116 (2023-09-15 - Rating: 5)
Kamal was outstanding and extremely professional. He went above and beyond! It wasn’t just about fixing the problem, but also connecting with the customer (me) by talking about family and children. Great service!

Review 117 (2023-07-25 - Rating: 5)
Kamal was incredibly helpful. Ive been dealing with water damage for a while and he was extremely helpful and transparent with pricing. I now have a better understanding of my plumbing and a solid plan for tackling the problem. 10/10, Kamal is great!!!

Review 118 (2022-11-21 - Rating: 5)
Kostadin was great! He explained everything to us and why and how he was doing things. I am much more knowledgeable about our system. He was professional and right on time. We were very pleased and will use RR again!

Review 119 (2023-03-21 - Rating: 5)
Cory (#9603) was great! On time, very knowledgeable, professional, and personable. He explained everything as he was doing it. I’d request Cory each time because of his skill set. He represents the company wonderfully.

Review 120 (2021-07-25 - Rating: 5)
Nick arrived at my home and completed a good neat job in a timely fashion. He seemed knowledgeable about the situation. Nick was professional, courteousand friendly. I will definitely use his service again and highly recommend him.

Review 121 (2023-07-28 - Rating: 4)
My aging toilet was making screeching noises and annoying people with walls between my condo and theirs. Roto Rooter came quickly fixed the problem thank you! Technician was on time and very pleasant. While nobody ever wants to spend money I thought the price very reasonable.

Review 122 (2022-11-21 - Rating: 5)
Emmanuel helped with my clogged toilet and he was very warm, nice and polite. Kindhearted too. For anyone offering services, either handy man or in the cooperate world, Charisma and Character are very important. For the few time he was here, I saw his charisma. And sure he has a good character.

Review 123 (2023-05-09 - Rating: 5)
Kamal and Chris were both on time, professional, informative, and they came prepared with the shoe covers (which I really appreciated)! They replaced my water heater and did an awesome job! This is my 2nd time using Roto Rooter and they didn’t disappoint !

Review 124 (2023-05-16 - Rating: 5)
Kamal was on time, professional, well experienced in his job gaving details on the problem than going about to fix it. He wore footies when he entered my home which I appreciate.I would recommend Kamal from Roto Rooter for your plumbing needs!Thank you.Joyce & Jeff

Review 125 (2022-11-20 - Rating: 4)
They were so thorough and thoughtful. They kept my kids Lego sets intact while moving them MULTIPLE times. They were so kind during a very stressful time. From clean up, to remediation, to repair, the professionalism and care given was unexpected, but so appreciated. HIGHLY recommend.

Review 126 (2023-08-19 - Rating: 5)
As a new home owner life i be frustrating when youre experiencing problems with your home. However, encountering the right person, can DEFINITELY put you at ease. That being said, I placed a call to Roto-Rooter, who sent over technician Tarell Miller. I am sooo GRATEFUL to Mr. Miller for his professionalism and his outstanding personality. He was extremely knowledgeable and better yet, he took the time to thoroughly explain what was the cause of my problem. He also offered me several solutions as well as a solution that I can do myself until I decide which approach I wanted to take. I cant explain how HELPFUL and PATIENT Mr. Miller was. He was truly a God sent. Thank you Mr. Miller, if I should ever need a plumber again, hands down I WILL call Roto-Rooter, thanks to Mr. Miller.

Review 127 (2024-09-21 - Rating: 5)
Our technician, Red, was very professional and gave excellent service. I wish there were more people in the world as nice and professional as Red is. I really think Red will go far in his job and possibly go into management with his skills and professionalism.

Review 128 (2022-10-01 - Rating: 5)
Great service technician (Al), friendly and informative, smooth process from estimate to repair to cleanup. Good price. Much appreciated! Even stuck around for a few minutes after to answer a couple of plumbing questions unrelated to the work performed, made good recommendations.

Review 129 (2022-10-31 - Rating: 5)
I highly recommend Mr. Keenan’s professional service . I had lots of questions regarding my water heater leaking issue and its resolutions. Mr. Keenan answered every single question for me with easy words. His job was beautiful and amazing.If I have any plumbing issue in the future, I will ask Mr. Keenan to come get fix.

Review 130 (2023-04-05 - Rating: 5)
Suman was an exceptionally and patient plumber. When he came to my residence he was on time and very professional. I explained to him that my husband bought the wrong faucet and he was kind enough to tell me hell come back the same day once my husband got the right one. When my husband came home with the right faucet I called Suman and told him. In less than two hours he came back to the house to install it. He took less than an hour to install the faucet and that was very impressive. He cleaned up and even showed us how to use the new faucet. I will definitely use him for future plumbing work and Ill highly recommend him to all my clients that needs a licensed plumber. His work and service was beyond exceptional. Ill give him 10 stars if I could

Review 131 (2024-11-16 - Rating: 5)
The tech was quick and clean. I had a line backup. He assessed the issue and resolved it quickly.

Review 132 (2023-06-07 - Rating: 5)
Mr. Suman and Mr. Brown were very professional and thorough in their search for internal and external leaks. After determining that the leak was outside, they advised me to contact professional leak detectors and other options with their company. I’m very impressed with the time spent, solutions offered and their kind and professional personalities. I would certainly ask for them by name when I call Roto Rooter again.

Review 133 (2023-04-26 - Rating: 5)
I called Roto Rooter for service and Cory came out within an hour after calling Roto Rooter and serviced my home which needed snaking there was a clog on my mainline downstairs which needed snaking due to my toilet backing up and several clogged drains. Everything was also cleared with an hour!!! I’m very satisfied and extremely happy. Cory and his partner was very knowledgeable, professional and courteous and answered all my questions. Call the professionals at Roto Rooter don’t trust your plumbing and sewer line to anyone else!

Review 134 (2023-06-15 - Rating: 5)
I was assisted by Kamal and Matthew. They were professional and offered very helpful advice. I was highly impressed by how well of job they did in such a short amount of time. Great service!

Review 135 (2023-05-02 - Rating: 5)
Called because our heating and air guy said we had a water heater leak. He wanted $3000 to replace it.Called Roto Rooter and they came right out.There wasnt a leak in the water heater. A drainage pipe from the heater wasnt in place.Kamal & Chris showed me this and the rusted overflow on the water heater. Also, our water pressure was double for the house from what it should be.They fixed both quickly. Am pleased and will call for the next time we have a plumbing issue.

Review 136 (2024-12-07 - Rating: 5)
Kostadin was on time, professional, respectful, and got the job done! In fact, we added additional little jobs that he took care of.It was expensive, but I trust that it was professionally done.

Review 137 (2021-06-06 - Rating: 5)
This company was fast and quick to respond. They sent a plumber to our house within the time period designated and he did such quality work!! He even came back after having already finished the work because I asked him to come check something out I wasn’t comfortable with. Nick was truly great and did amazing work! Very professional.

Review 138 (2023-02-26 - Rating: 5)
Discovered I had a leak coming from my wall in a water supply valve to the sink. Couldnt repair myself and Chris came out same day and repaired it and ezplained exactly what was going on and why it leaked. Great, responsive service!

Review 139 (2022-11-05 - Rating: 5)
My garbage disposal wasn’t working. Lun came by and evaluated the issue. He was very kind and provided excellent customer service. Probably the best service i received from any plumber. He was very efficient and got done in under 30 mins. Very happy with his work and service

Review 140 (2024-11-20 - Rating: 5)
Kostadin Bogdanov is excellent. He is a master plumber with over 25 years experience. Definitely recommend using Roto Rooter and Kostadin specifically. Worth it.

Review 141 (2024-11-23 - Rating: 5)
Very professional and very good at what they do

Review 142 (2023-05-29 - Rating: 5)
Cory (#9603) was extremely responsive and knowledgeable. We needed an emergency plumber when we had a pipe leak in our front yard over the weekend. He fixed the water pipe leak in our front yard extremely quick and talked us through next steps clearly.

Review 143 (2024-10-10 - Rating: 5)
Red save me from not only mental anguish and additional fees, but he was able to find the leak from my bathroom and efficiently solve the problem. His understanding of the problem and how to fix it as well as alternative solutions save me thousands of dollars. I dont think I would have had the same results. Thank you Red for all your help.

Review 144 (2023-08-31 - Rating: 5)
Tarell was really helpful! The leak was hard to locate and the piping was extremely difficult to work around due to the older homeowners but he was able to replace those pipes with new ones and fix the leak.

Review 145 (2023-04-27 - Rating: 5)
Damian was great! He got here quickly, super personable, explained everything and worked quickly to get her job done correctly! Highly recommend!

Review 146 (2024-11-08 - Rating: 5)
Camp promptly as scheduled and did a good job.

Review 147 (2024-09-26 - Rating: 5)
Our technician ANGEL went above and beyond and got us back up and running in no time. You honestly dont appreciate what u have until its taken away. ANGEL WAS TRULY OUR HERO TODAY AT CYPRESS Truck lines

Review 148 (2023-09-12 - Rating: 5)
Shane was so thorough in his inspection as well as in providing information for next steps and general best practices to avoid issues in the future. He took his time and answered my questions.

Review 149 (2023-05-05 - Rating: 5)
Damian made an unfortunate situation as painless as possible. He identified and fixed a leak - unrelated to a different leak we had already had serviced - and fixed it quickly and cost-effectively. In the midst of a really long and unenjoyable day, Damian and RotoRooter were a relative bright spot.

Review 150 (2023-08-15 - Rating: 5)
The office is always quick to reply when you call. Weve worked with two different plumbers and both were very friendly and helpful. Work was finished same day in an hour or so!

Review 151 (2021-09-14 - Rating: 5)
The technician was extremely polite and was able to quickly diagnose, and repair our sinks plumbing as well as install our garbage disposal. From the time I called to the time the technician arrived was about 5hrs. Root-Rooter is definitely who I will be recommending to friends and family from now on. It was also easier on the wallet than I anticipated which is always an added plus

Review 152 (2023-09-03 - Rating: 5)
Amazing service - started with Dispatch letting me know when Tech to arrive…ending up leaking was not plumbing related and Tech didnt ask for any money - What else do you need? Superior service and company

Review 153 (2023-05-05 - Rating: 5)
Suman is a great plumber. He is honest and dependable. He has helped me on two different occasions and did great work. Very professional. I would highly recommend using Suman at Roto-Rooter!

Review 154 (2024-12-18 - Rating: 5)
Angel was great, he was very informative of the problems we were having and suggested methods to fix prevent future problems after providing the service at our store. Would definitely recommend!

Review 155 (2022-09-29 - Rating: 5)
The technician EMANUEL they sent was very knowledgeable and straightforward and honest. I thought my garbage disposal was broken. He told me my garbage disposal was only jam, not broken. If I want a garbage disposal replacement, it would cost 3-4x the cost to just fix the jammed. After he fixed the jammed disposal, he educated me on how to unjam the disposal myself to save some money next time. Will use them again for other plumbing issues.

Review 156 (2023-08-11 - Rating: 4)
Tech # 8598 Emmanuel arrived and quickly worked to get our needs taken care of. Very professional and kind. Only took off 1 star bc it seemed expensive.. not bc of the service!

Review 157 (2022-11-03 - Rating: 5)
Al was awesome and helped identify the expansion pressure relief valve device that the home inspector wasnt able to find. So glad I didnt have to install an unnecessary expansion tank. They were so quick to be available as well.

Review 158 (2023-04-12 - Rating: 5)
Wonderful- tech came out and fixed my clogged drain issue due to grease build up. Tech was professional and kind. He clearly communicated the issue and possibly solutions. I would highly recommend.

Review 159 (2021-09-04 - Rating: 5)
This was my first time using Roto-Rooter and I am very impressed with the level of promptness and professionalism of the service personnel. I had a leak outside my home and turns out, I had some faulty valves that needed to be replaced. Nick was very knowledgeable, kept me informed during the repair and explained everything that was he was doing. I would highly recommend Nick for any plumbing issues. I would recommend Roto-Rooter and will be using them in the future if experience any other plumbing issues.

Review 160 (2024-08-21 - Rating: 5)
Angel was very professional and great his job

Review 161 (2022-10-31 - Rating: 5)
The water heater located on the 2nd floor went bad in my home causing the kitchen ceiling to cave in and water damage upstairs and downstairs. My landlord contacted Roto-Rooter and for a Friday evening, the wait was not long at all. Two plumbing technicians came out as well as Bob from their very own water restoration team to assess the cause, safety, and the water damages. The two techs were there until after 11pm getting the new water heater installed. Lun, one of the techs had to come back the next day to install an expansion tank, shut off valve, and a PRV valve. He worked so hard and diligently until the water heater was successfully working and the water pressure was set correctly. There is more work to be done by the water restoration team, but so far, as a tenant, I love how professional, courteous, and thoughtful they were during this trying time. They communicated well between my landlord and I as well as being detail oriented in explaining the process as they went along!

Review 162 (2023-09-08 - Rating: 5)
Prompt response, thorough inspection and clear explanation of the issues. Also shoutout to our service technician Tarell M. who was incredibly friendly and professional and was immediately helpful regarding the next steps.

Review 163 (2023-09-16 - Rating: 5)
Emmanuel was very knowledgeable and very quick explained the whole process wore his shoe covers all around amazing experience will use roto-rooter again

Review 164 (2022-09-29 - Rating: 5)
Emanuel came in great time and fixed my problem with my toilet super fast . He worked on me with the price and I’m happy with the service . If you need Roto rooter ask for Emanuel P

Review 165 (2023-08-22 - Rating: 5)
Kamal, the technician was very nice and professional and did a great job on our office plumbing repair. The company is very responsive and does quality work.

Review 166 (2022-09-03 - Rating: 5)
I had a plumbing emergency on a Friday night and they showed up 15 minutes after I called for help. Oliver a period of a week I had many plumbers and water damage team members in and out of my house and every single one of them was professional, friendly and patient with my questions. I highly recommend!!!

Review 167 (2023-08-17 - Rating: 5)
Excellent service!!Tech Kemal was very nice and did a great job.Thank you! I will recommend to friends as well!!

Review 168 (2021-05-09 - Rating: 5)
Our outside water spigot for the hose gave out and started spraying water once the hose attached was knocked off from weathered attachment piece. Aliaksandr, the technician that arrived for our issue, was phenomenal! Polite, punctual and courteous, he arrived just before sunset and continued to work on the issue until complete, after dark. Now everything is working better than it had before. Would highly recommend Roto Rooter and Alex in particular!

Review 169 (2021-04-24 - Rating: 5)
Wayne was great! He was quick and very professional! Got the kitchen sink unclogged and showed us how to maintain the drain! Will definitely use them in the future if we ever need to!

Review 170 (2021-08-23 - Rating: 5)
I am a long term Roto-Roooter customer. I received great customer service from my service rep Nick. He responded to my home and explained everything to me and what he would be doing to repair my faucet. Pricing was more than fair and I recommend their service. Thank you again Nick for your great customer service.

Review 171 (2023-05-17 - Rating: 5)
The services was fast, after making the call to the company to fix the issue. the labor was done same day in less than 1 hour. and Mr.Kamal was professional.

Review 172 (2021-09-10 - Rating: 5)
We were able to get a plumber out the day we called about a water heater issue. They let us know 20 minutes out when they could send a crew so I could get home and be ready for their arrival. Nick was professional, timely, informative and mindful of covid precautions. We plan on using Roto rooter again and ask for Nick for our future plumbing needs

Review 173 (2024-07-05 - Rating: 5)
Mang was amazing!! He was so sweet and efficient!

Review 174 (2024-02-23 - Rating: 4)
Adair did great job once on site. Obviously busy because took several calls but once there did great jon

Review 175 (2021-08-05 - Rating: 5)
Joe was a very amazing and patient plumber. He showed up on time and very patience. He listen to every details and wasn’t in a rush. I Recormend his service to everyone. Thank you so much a very happy customer.

Review 176 (2021-04-29 - Rating: 5)
I had 2 toilets replaced. The office was friendly and able to get me a same day appointment. The technition was proffesional and did a great job. I believe it was a fair price, but did not have time to get multiple quotes.

Review 177 (2023-08-22 - Rating: 5)
Our service technician, Tarell, diagnosed our plumbing problem and explained what was happening precisely. He was very professional and solved the problem. Thanks so much!!

Review 178 (2022-09-20 - Rating: 5)
Eduardo was extremely professional and explained ever step as he cleared our main. He is an asset to this company. I can only hope all of your employees are as courteous and wellmannered as he is.

Review 179 (2021-04-27 - Rating: 5)
Greg did an awesome job for us. We had a hot water leak that was leaking in multiple places. He explained what he was going to do and showed me his progress. It was somewhat complicated as the leaks were on a T and I believe an elbow. Greg was very personable, knowledgeable and workmanship was impeccable. Thanks Greg!!

Review 180 (2022-10-23 - Rating: 5)
Our technician/plumber Lun was a true professional. He not only explained the situation, he explained what he was doing as he went along. An issue that could have been disastrous was fixed and taken care of. We could not have asked for a better experience!

Review 181 (2023-07-05 - Rating: 5)
Great service. Prompt response and on time. Felt comfortable did not try to take it advantage. I loved having work done with warranty.

Review 182 (2023-08-12 - Rating: 5)
Shane came out to assist with our plumbing problem and went above and beyond to help us get the problem fixed. Definitely would ask for him directly again for any future plumbing problems.

Review 183 (2024-10-19 - Rating: 5)
Angel was very professional and performed quality work at CSL Plasma Jonesboro

Review 184 (2023-09-26 - Rating: 5)
We received a thorough, knowledgeable check of our main drain. They took time to explain results and make recommendations for maintenance.

Review 185 (2021-07-31 - Rating: 5)
Nick was AMAZING! He was so professional and knowledgeable. I asked soo many questions and he was very patient and empathetic. This was our first time working with Roto Rooter but will not be the last. Thanks so much Nick and Roto Rooter!

Review 186 (2023-05-26 - Rating: 5)
Very good service in assisting with my call regarding a few plumbing issues. Provided explanation of what was needed and why and provided same call service. Was quick install and fix.

Review 187 (2024-07-20 - Rating: 5)
He did a good job, found the clog and fixed it quickly

Review 188 (2021-12-17 - Rating: 5)
Absolutely incredible experience! Technician was prompt, efficient, and solved the solution super quick! We are so grateful to have our disposal back to working and for the timeliness and quality of service! Highly recommend!