Roto-Rooter Plumbing & Water Cleanup

Located in Arlington, Virginia

Address: 2219 N Columbus St #204, Arlington, VA 22207, United States

Phone: +1 703-570-4183

Rating: 4.8

Services

On-site services
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-08 - Rating: 5)
Thompson was awesome. He arrived on time and went right to work to diagnose the issue. He was polite, professional and informative as to what each step needed to be taken to fix my plumbing problems. Thank you so much!

Review 2 (2024-11-28 - Rating: 5)
We had a great experience working with Roto-Rooter. Asia did an amazing job! She showed up on time, found the problem right away and explained the process to us in detail before starting the work. The whole process went smoothly. Thank you! :)

Review 3 (2024-11-21 - Rating: 5)
We had a backed up kitchen sink that caused our dishwasher drain across the floor. Our service technician Thompson was fast and efficient and explained what the issue was and how to prevent it in the future. Would absolutely recommend them for quick same day service.

Review 4 (2024-11-22 - Rating: 5)
The branch of Roto-Rooter was able to get out for a next day appointment. Thompson was a friendly and kind tech who took care of the job immediately. He was thorough in the explanation. Highly recommend.

Review 5 (2024-09-17 - Rating: 5)
Thompson did a great job. He was incredibly knowledgeable diagnosing my issue and suggesting the best action plan. He also was very quick and clean in performing the actual service.

Review 6 (2024-09-10 - Rating: 5)
This is the first time hiring Roto-Rooter plumbing. Asia, who helped was very professional, provided an overview of the plausible solution and waited patiently while I made my decision to engage and have the situation fixed. She took care of the problem swiftly, efficiently and was mindful of cleaning up any mess. I was pleasantly surprised and impressed by the calm assessment and execution. I verbally conveyed my feedback as well. Will definitely hire Roto-Rooter if need be. Thanks and good luck to you, Asia.

Review 7 (2024-12-02 - Rating: 5)
Asia was excellent. Professional, courteous, and empathetic to my situation. I’d absolutely use Roto-Rooter for my next plumbing issue.

Review 8 (2024-10-07 - Rating: 5)
Many thanks to the entire roto-rooter team - most importantly THANK YOU to Asia. we had an emergency at 6pm on a sunday night, asia was sent out around 8pm and provided patient, attentive care. we agreed to meet back in the morning to continue addressing the issue. asia was at our house from 11am to 6pm at night. asia was very knowledgeable, friendly, and calm, made sure to keep us updated on the proceedings and effectively communicated the problems at hand. honorable mentions to matt and andy. thank you guys!

Review 9 (2024-12-03 - Rating: 5)
Jake did a great job diagnosing the problem and then helping us figure out the solution. He was patient and kind. Thank you for all your help!

Review 10 (2024-09-27 - Rating: 5)
Thompson was very prompt, thorough, and a true professional. He was able to fix our kitchen sink with no problem!

Review 11 (2024-07-21 - Rating: 5)
Asia was fantastic. She came to my house at 9 pm on a Saturday night and quickly assessed and fixed my emergency issue. She was polite, calm and explained everything to me.

Review 12 (2024-12-17 - Rating: 5)
Jamaal was great: informed me of all the options, walked me through costs and what he thought was necessary, and was quick and efficient

Review 13 (2024-11-28 - Rating: 5)
Roto rooter was very responsive, helpful and Asia did an amazing job fixing our issues the day before thanksgiving

Review 14 (2024-11-07 - Rating: 5)
Very professional and courteous. Took his time to ensure he did the job right while taking care to minimize any mess.

Review 15 (2024-12-19 - Rating: 5)
Asia was very professional in explaining where our shower leak was located and the steps necessary to repair the problem. Thank you!

Review 16 (2024-09-10 - Rating: 5)
Asia was very knowledgeable and helpful, explaining all the details of the service and potential ways to fix the issue. Thank you for great service!

Review 17 (2023-12-04 - Rating: 5)
I submitted a schedule request and roto rooter had Mandeep out to my house within an hour! He was professional and friendly and made sure I understood the entirety of the issue before presenting me with two different options for service. He was able to clear the pipe and had my water flowing normally again in no time. Thank you so much for your help and your service!

Review 18 (2024-01-26 - Rating: 5)
Roto-Rooter provided excellent service. They were available right away and their plumber was great. He was able to quickly fix the problem and work with us so it does not happen again. I highly recommend this company.

Review 19 (2024-12-10 - Rating: 5)
The job was perfectly done. Thank you, Asia for the quick response and your professionalism.

Review 20 (2023-07-31 - Rating: 5)
From the moment they answered the phone to the time they left, the experience was fantastic. I was really surprised at how fast they arrived to address my plumbing problem. Especially on a Sunday night after 5pm. I found Jason to be extremely knowledgeable, professional and did a great job communicating to me the details of what the problem was and how he would fix it. The whole process took about an hour and half. Wow. Great job. Thanks.

Review 21 (2024-09-27 - Rating: 5)
You worker did a great job. But the price is way too high even with senior discount.

Review 22 (2023-03-25 - Rating: 5)
Carlos arrived on time and quickly inspected my drain. He clearly explained my options to repair my drain. Carlos was very fast and knowledgeable with how to repair my drain. He tested everything before assuring me it was fixed. Carlos explained the warranty and asked if there were any other plumbing repairs before leaving. Carlos was extremely professional and took pride in his work. I highly recommend Carlos for your next plumbing job. Thank you!

Review 23 (2023-04-20 - Rating: 5)
We had a very bad clog in our dual sink kitchen sink. Pasta got run through the disposal and waaay down the pipes got clogged. Carlos got here at 730 and was here until 10pm making sure the work got done and done right. He even ran to Home Depot to get a new piece of pipe that was needed. And he got me a discount on the work prior to starting when he heard I had to rush my dog to the emergency room the night before which cost us a lot of money. I would absolutely recommend these guys, and Carlos especially to anyone looking for good service with good moral compasses.And the sink and pipes are all working perfect now. With a 6 month warranty on the work. I highly recommend them.

Review 24 (2023-04-03 - Rating: 5)
Carlos was very professional, helpful , and informative. He fixed our clogged pipes quickly and explained the problem thoroughly. He was polite and made us feel comfortable asking questions. We would definitely recommend Carlos and Roto-Rooter to friends and family.

Review 25 (2024-12-19 - Rating: 5)
Asia was extremely knowledgeable and helpful dealing with our problem!

Review 26 (2022-04-20 - Rating: 5)
Henry was extremely professional, helpful and kind. He even gave me tips to prevent issues in the future and did an outstanding job fixing my issue. This was my first time using this company and I’d definitely use them again. Even the guy on the phone was super kind and nice - that goes a long way. Very impressed and thankful for their helpfulness.

Review 27 (2023-03-27 - Rating: 5)
Carlos arrived on time for the appointment. He educated us on our bathtub drain and water heater value. He fixed both issues in a timely manner. I am glad we no longer have hair clogged in our bathtub drain and running hot water. I can finally enjoy our home!

Review 28 (2023-10-13 - Rating: 4)
Their response is quick and they do a job good. But service prices are high and warranty is only one week . Had to call them back on the seventh day thinking I was covered, but they still charged me a consulting fee which was 50% of what I paid the first time they came.

Review 29 (2024-09-27 - Rating: 5)
Fast and polite service. Less than 3 hours from call for help to problem solved! Thanks!

Review 30 (2023-02-21 - Rating: 5)
Michael was prompt and professional. He was friendly, patient and knowledgeable with my questions and concerns! I am glad he was able to correct my sewer drain block problem in a timely manner. I would recommend his service to other customers!

Review 31 (2022-12-22 - Rating: 4)
Showed up pretty close to when they said they would, same day I called with backed-up kitchen sink. Very expensive for the time involved but got the job done. He was very upfront about the cost at the beginning, however.If I have one criticism, it would be that the tech, John, should have worn booties. There were dirty footsteps where he first entered our house. Very personable and knowledgeable tech and very helpful in suggesting ways to keep the drain from clogging again.

Review 32 (2020-07-15 - Rating: 5)
Cesar was our plumber from Rotorooter today and he is exceptional! If I have any other problems with my plumbing in the future I would definitely request him! He was very thorough, explained everything that he was doing, gave tips on how to avoid clogs in the future and was on time to the appointment. I scheduled late yesterday night and he arrived around 9am this morning! Talk about speedy service! He also made sure that everything was in working order multiple times before leaving as well, was very best throughout the service and didn’t leave any type of mess.Great job!Thank you Cesar!!

Review 33 (2023-06-10 - Rating: 4)
I called this local Roto-Rooter for a stuck spoon in my disposal. Online scheduling was easy and follow up by dispatch was timely. The tech, Brang, arrived on time, explained the process and pricing properly, then got to work. He preformed the service quickly and professionally. I’ll def call them again.

Review 34 (2023-02-18 - Rating: 5)
Called about a water heater leak and Esther was able to come out within 45 minutes on a holiday weekend. Friendly, professional and was able to diagnose the issue and give us options in how to proceed. She’s awesome and will definitely be contacting her for our present and future work.

Review 35 (2024-09-18 - Rating: 5)
Great services, The issue gets solved right away by Thompson. Thank you

Review 36 (2022-12-08 - Rating: 5)
We had a leaking pressure valve that wasn’t letting up. The customer service rep who answered my call (Jason) was lovely. The service tech who came out to my house (John) was great. He was kind, calm, and fast.Thanks for making a stressful situation way less terrible!

Review 37 (2023-04-02 - Rating: 5)
Donovan was awesome - honest, hardworking, and experienced. After using two different plumbers before him, he was the only one that finally gave us some logical answers regarding our sewage backup. Thank you so much!

Review 38 (2020-11-23 - Rating: 5)
Service was extremely professional & courteous. We had an unfortunate experience with another plumbing company that would/could not dispatch a technician for 1-2 days. Roto came within 45 minutes and addressed the issue. Although a bit expensive, the value was worth it. The technician was knowledgeable about fixing our pipe. Nick did a fantastic job.

Review 39 (2022-12-01 - Rating: 5)
Jose and Tamrom did an excellent job fixing my plumbing issue. I appreciated the transparency and professionalism. Roto Rooter was able to accommodate my schedule and kept me apprised of when to expect service. Would highly recommend!

Review 40 (2022-11-27 - Rating: 5)
Excellent service and same day scheduling. Jose addressed our water issue quickly and explained the source of the problem to us, for awareness. He was competent, clean, professional and very friendly. Overall, an excellent experience

Review 41 (2022-01-19 - Rating: 5)
Marqui and Brent were thorough and knew their job. They arrived on time. They took the time to explain the issue, the fix, and answered all our questions. They were prepared and had all needed parts on the truck. Considering this was an emergency repair of sump pump prior to storm and were the Only company able to guarantee an appointment, the work was very much appreciated. Would call them again and recommend.

Review 42 (2022-11-27 - Rating: 5)
Had a pipe join that burst under the kitchen sink causing a huge leak. Jerson and Donnie were very professional and knowledgeable and explained the burst was due to incorrect materials used by the previous contractor and were quick to repair and replace with new parts. They also went above and beyond and did an entire house walkthrough and helped us identify potential issues and fixed them before anything even happened. Also gave us great general information to take good care of the plumbing. Extremely happy with the service!

Review 43 (2022-11-25 - Rating: 5)
We had a leaking kitchen faucet and a serviceman was available the same day and arrived in a few hours. Jerson was friendly and provided great customer service and quickly solved the issue. We are very appreciative. Thank you much.

Review 44 (2023-05-07 - Rating: 5)
Carlos was very professional and clearly very knowledgeable. He was able to answer every question I had, even some basic homeownership questions entirely unrelated to the work he was doing. I would use this service again whenever I have the need to.

Review 45 (2023-06-06 - Rating: 5)
Matthew came out at 9:45pm to unclog my sewer line. He was professional, courteous, and efficient. So glad not to have raw sewage backing up into my basement anymore! Definitely recommend!

Review 46 (2020-11-27 - Rating: 5)
I would highly recommend this company! Frankie was the tech that came out today. He was extremely polite and followed all safety protocols. The work was efficient and done in a timely manner despite having to drive all the way back to the warehouse. Any further problems I will definitely be giving them a call again.

Review 47 (2022-12-16 - Rating: 5)
My sump pump failed in the middle of the night during a rain storm. Jose came out at 8 o’clock at night to make sure it would work until the next day. He arrived early the next morning and installed a brand new sump pump and piping out into the yard, I can’t believe how fast they responded and how quick the job was done. I was so worried my basement was going to flood. Jose and Tamron were both professional and amazing! Thank you both so much for saving my basement!

Review 48 (2022-11-24 - Rating: 5)
Excellent service from our technician Jerson. Patiently and completely explained the situation to me and my wife. Provided options for repairs and professional in all ways. I cannot say enough good things. He saved our Thanksgiving today! Thank you!

Review 49 (2022-10-18 - Rating: 5)
Thompson came to our home for a hydro jet service and he did a marvelous job! Answered all my questions and got all the gunk out of our drain pipe with camera footage to prove it. Thompson was courteous and professional. Always calling Roto-Rooter for our plumbing needs --they have the staff and resources to handle any job. Thank you, Thompson!

Review 50 (2021-08-25 - Rating: 5)
Jose was professional and courteous. He was able to find the issue with our toilet which was leaking and causing issues. He allowed me to see parts of the process so that I was aware of what was being done. He was also very straight forward with pricing which I appreciate.

Review 51 (2022-02-14 - Rating: 5)
Marque was knowledgeable, professional, answered numerous questions with patience and thorough explanation. Honest without pushing unnecessary services. Even commented to consider another safety measure in home that he noticed which was not in his area of repair. Felt was in good hands and not alone in dealing with issue of call.

Review 52 (2023-02-08 - Rating: 5)
I called RR to clear out a blocked sewer line. They showed up within 2 hours and worked to properly diagnose the location and reason for the backup. Ester, the technician who managed this job, went well beyond what I expected to get the problem solved in the most reasonable way possible. I will use RR in the future specifically because of her excellent customer service.

Review 53 (2021-07-07 - Rating: 5)
My technician, Carlos, was very clear on fees and procedures up front. He worked very efficiently and was successful with unclogging my toilet and sewer line. He was very courteous and followed all safety protocols. I would not hesitate to use services again in the future.

Review 54 (2023-07-16 - Rating: 5)
Roto-Rooter to the rescue! Jason came in like a knight in shining armor. Imagine being in the shower and your water turns cold. Jason assessed the situation and proceeded to fixing the problem. Now I can take hot showers again. Thank you!

Review 55 (2023-01-31 - Rating: 4)
Kitchen sink clogged. I called 3 Company and Roto-Rootor is rhe only one that the customer service that answer my call dispatched a plumber in less than hour. John give me a fair price and he did a good job.

Review 56 (2023-06-05 - Rating: 5)
Mathew saved our floor! We had our basement floor flooded. He came 30 mins after I called the company. Very professional and patient. Solved our problem in just 1 hr. Highly recommended.

Review 57 (2023-03-31 - Rating: 5)
Carlos arrived on time. Came is assessed the problem. Explained to me what was wrong and what was needed. He was courteous, professional and personable throughout his time here. He is an asset to your company.

Review 58 (2024-11-09 - Rating: 5)
Jacob was on time, friendly, and clearly explained the problems and the timeline for the repair. He used the footies to protect our newly cleaned floors and the bathroom was as clean as the cleaners left it earlier that day when he left it. Our problem was fixed and Jacob identified and fixed our toilet problems in just a couple hours.

Review 59 (2021-02-09 - Rating: 5)
My wife and I have used Roto-Rooter Plumbing on multiple occasions. Their technicians have always been extremely professional and have provided exemplary customer service. In addition to their quality service, their fees have been far more reasonable than other similar services have charged. We will not hesitate to call upon them in the future.

Review 60 (2023-04-30 - Rating: 5)
Roto-Rooter has been our go to plummer for many years due to technicians like Donavon. His ongoing concern and follow up as our water heater presented several challenges was a testimony to his work ethic as well as a reflection on Roto-Rooter’s quality in hiring. Thank you!

Review 61 (2021-08-08 - Rating: 5)
We woke up this morning there was water dripping from the ceiling outside our laundry room. There was a bubble filled with water in the ceiling. Roto-rooter sent someone within an hour after we contacted them. Jose was fantastic! He found the leak and was able to repair and replace. He also installed a new faucet in two of our sinks. (Unrelated to the leak, but something we needed done.) I would definitely have Jose do any kind of plumbing work for us again. He explained everything and made sure everything worked properly after installation and made sure there was no more leaking.

Review 62 (2022-11-18 - Rating: 5)
They did a great job helping me deal with a hot water heater issue at my mothers house. I dont live near her but Joshua was able explain the problem and make a recommendation. Very much appreciated

Review 63 (2020-11-26 - Rating: 5)
They responded in a very timely manner on a Thanksgiving Day holiday. Jelson Lopez the technician was very professional and knowledgeable. He did a great job in unclogging my kitchen sink. He was also very courteous, thorough and didnt make a mess while making the repair. Would use this company again for plumbing needs.

Review 64 (2020-11-25 - Rating: 5)
Jonathan and Jamie did a fantastic job! They were courteous, respectful and very knowledgeable in plumbing. They completed the job within a reasonable timeframe. I want to give a special thanks to Jonathan for sticking with me as he knew I was a little frustrated about my broken pipe. He was easy to talk to and and answered all my plumbing questions and provided some good recommendations on future plumbing work. I appreciate him above and beyond as he exceeded my expectations. Thank you Jonathan!

Review 65 (2020-07-29 - Rating: 5)
Shawn was very professional and resolved our water heater issue quickly. He provided great service overall and even helped fix a faucet issue in our bathroom. I recommend him and RR, and will be calling them again for any of our plumbing needs.

Review 66 (2020-11-23 - Rating: 5)
I never expected there being only two hours between calling the plumber and the problem being resolved. I had family coming over and was panicking. Henry did an excellent job, he was courteous, knowledgeable and predicted exactly what the problem was. Im grateful for the service, thank you roto rooter.

Review 67 (2020-07-16 - Rating: 5)
What a great experience we had, all thanks to Jarson! He came to our home with professionalism and charm. He was efficient, knowledgeable, and showed much consideration while in our home as he was working to fix our drain problem. He was in and out and left our home cleaner than when he arrived! We feel so greatful for his generous customer service and the high professionalism. Thank you, Jarson!

Review 68 (2022-11-18 - Rating: 5)
Jerson, the plumber from Roto-Rooter who came to our house to do the job was very nice. He explained to us very clearly what all the steps and how to avoid the problem again. He did an excellent job 👍and👏. Again thank you Jerson!

Review 69 (2022-11-02 - Rating: 5)
Very professional and respectful service from both Jose and Tam who came to inspect my plumbing issue. They both were very helpful and provided explanations for what they were doing and what the problems were. 10/10 would recommend.

Review 70 (2020-11-22 - Rating: 5)
The plumber that came to my home was Carlos. Very professional. He knew his job well. He was very friendly and detailed. He explained everything to me and didnt rush the job. Definingly a great company to deal with

Review 71 (2023-04-17 - Rating: 5)
Exceptional service! Donovan was professional and polite. He was able to quickly assess and fix the issue. He left the area spotless. I highly recommend.

Review 72 (2022-11-28 - Rating: 5)
Jerson and Miguel helped me out (again!) when another cast iron pipe in our house backed up. They came on Thanksgiving Day and made sure all our problems were fixed. 10/10 service.

Review 73 (2020-07-21 - Rating: 5)
Im in process of selling house, and needed two things issues fixed for the buyers. Shawn came out and inspected and fixed and brought everything up to code. He was very knowledgeable about his craft. I so appreciate him for fixing and teaching me about the gas and hot water heater issues I had. Great job!! Thanks Shawn and Roto Rooter!!!

Review 74 (2020-07-19 - Rating: 5)
Cory the scheduler was amazing and so comforting. Kevin the water clean up man was so supportive and caring. Henry my repair man was an absolute hero. On a Sunday showed up fast fixes it fast. So worth it. Will always recommend this company and this team.

Review 75 (2023-08-01 - Rating: 5)
Our service technician, Jason M, is exceptional. He quickly determined the issue and resolved the problem. We are beyond happy with the outcome!

Review 76 (2022-11-29 - Rating: 4)
It was a ver professional and respectful experience. The team was very polite and considerate to our home. Wearing protective shoe covers. They worked quickly and efficiently. Well done!

Review 77 (2023-02-24 - Rating: 5)
Donovan from Roto Rooter was very knowledgeable and professional. He answered all of our questions and installed our faucet quickly, securely, and efficiently.

Review 78 (2023-01-03 - Rating: 5)
My main drain was clogged. John came out on such short notice on Jan 2nd, which to most is a holiday. He helped me get the clog out quickly and was respectful and very knowledgeable. I had a lot of questions that he answered right off the bat. Thanks guys!

Review 79 (2021-07-18 - Rating: 4)
Jose was helpful and courteous. He knew what to do to allow us to turn water main back on so we had water after a big leak from refrigerator and broken turn-off valve. The pricing of $300/hour for labor and parts seems high. We assume these rates are Sunday emergency rates.

Review 80 (2023-02-06 - Rating: 5)
Very patient, professional and knew his stuff and was able to answered all the questions we had. We would definitely repeat business and refer others because of the excellent work and service he rendered. .

Review 81 (2020-11-25 - Rating: 5)
My Kitchen drain has been clogged on and off for months. I finally broke down and called Roto Rooter to fix it once and for all. Marqui and Demetrius were able to snake the drain and clear the clog deep in the pipe. They were both efficient, professional and exceptionally informative. I would call again and recommend with confidence.

Review 82 (2020-12-08 - Rating: 5)
Frank Carmona did our service today and I can’t recommend him enough. He was polite, efficient, and he listened to what I had to say. We went over what the problem could be (or what I thought it might be) with our basement ejector pump but thankfully he discovered a leak I didn’t know I had (behind a wall vent) and fixed it quickly and thankfully didn’t have to disturb other areas of the pump. Cost was reasonable and I’ll be calling him/roto rooter asap the next time I have an issue.Thanks Frank!!

Review 83 (2020-11-17 - Rating: 5)
Frank was thoroughly professional in working with us. He removed the old unit and installed the new water heater quickly and efficiently. Answered all our questions. Will ask for him if we need future service.

Review 84 (2020-07-26 - Rating: 5)
Our tech was timely, honest, and effective. He also was incredibly respectful and remained socially distant. We really appreciate his service, especially with short notice on a Sunday afternoon.

Review 85 (2020-11-29 - Rating: 5)
Marqui and Sesay were awesome! They were able to successfully unclog a drain that had been backed up for several days (and after several other plumbers couldn’t). They were determined to diagnose the issue and tried everything possible. Highly recommended!!!

Review 86 (2023-06-02 - Rating: 5)
Matthew from Roto-Rooter was helping us today, and I think he did a great job , I would recommend his services to any of my friends and family. Thanks Matthew 😊

Review 87 (2020-07-15 - Rating: 5)
Price started out very high but the plumber helped me out on price. He was professional and friendly and did a good job. I tried snaking the clogged drain myself and was unable tonlcate the blockage but the rotorooter guy was able to clear it. Drain is now freely running.

Review 88 (2020-11-23 - Rating: 5)
Gerson gave us a great service, he came in on a Sunday night and look at the problem the we had. He showed a lot of knowledge and gave us great recommendations to keep us from clogs in the future. I will definitely use the company again and will definitely ask for Gerson.

Review 89 (2023-02-06 - Rating: 5)
Woke up to puddle on the floor in bathroom with toilet supply line dripping. Michael came out same morning and fixed the leak. Was very professional and friendly the entire time. Great experience!

Review 90 (2023-07-10 - Rating: 5)
Anthony was professional and knowledgeable. He arrived within an hour of my request and fixed a leak in our toilet.

Review 91 (2020-11-21 - Rating: 5)
Jose was awesome!! Professional, thoughtful, really analyzed the issue before starting the work. His knowledge of older houses really helped and saved us a lot of time and money.

Review 92 (2022-06-15 - Rating: 5)
Marquis was very professional and quick to diagnosis the problem. He was also honest in describing the charges and the solutions to the problem. I really appreciate his time in helping me solve the issue with the toilet.

Review 93 (2020-12-07 - Rating: 5)
My sewer line backed up a bit out of the floor drain in the basement. Roto-Rooter sent Earnest and he cleared the sewer easily and quickly, with the 100 ft snake. Ordering the service was very easy and friendly.

Review 94 (2023-04-19 - Rating: 5)
Donovan was very Professional, resourceful, friendly and helpful. Customer service oriented. I RATE HIM 10 out of 10. THANK YOU.

Review 95 (2022-04-15 - Rating: 5)
Thanks to Henry, who was polite and efficient. He was able to work with my schedule and was kind and considerate to my aging dad, who wanted to make sure all was going well throughout the service call.

Review 96 (2022-07-03 - Rating: 5)
Mr. Marqui Dawkins was very professional, patiently listened to us describe what the problem was, and then walked through troubleshooting what could be causing it and then explained what our options were. Would definitely ask for Mr. Dawkins for future work. Highly recommend.

Review 97 (2020-11-20 - Rating: 5)
Super quick turnaround. Responsive and professional. Will definitely be my 1st call when I next need plumbing related repairs. Frank was great and will use again.

Review 98 (2020-11-28 - Rating: 5)
I have used this company for previous plumbing issues. I want a business that knows what they are doing and want the repairs done right the first time. I am never disappointed in the professionalism from the service technician. They explain everything and never engage in high pressure sale tactics. This business is my go to for any plumbing concerns.

Review 99 (2023-03-30 - Rating: 5)
Donovan was great to work with. Was super clear and informative on where our water damage was from and helped us receive service that wasn’t over inflated in cost

Review 100 (2023-04-01 - Rating: 5)
Carlos was very professional and Knowledgeable. He did his best to ensure I received the best service with a reasonable price for what it’s worth.

Review 101 (2020-11-19 - Rating: 5)
I had a pipe burst in the early morning hours. Called roto-ooter at 0800ish. They said a person would be out at my residence at 1100. Sure enough Franky, showed up early 0930, just like I was hoping for this plumbing emergency. Franky showed up wearing mask and got straight to it. He told us prices wrote it up and started working. He quoted one hour of work and stayed to it. Once completed Franky cleaned up his work area, minus everything the was soaking wet obviously, and complete his time at my residence. Franky was professional, knowledgeable, wore his mask the entire time, and efficient. I would recommended Franky for any plumbing job.

Review 102 (2023-03-02 - Rating: 5)
Though it is an expensive service, Carlos was polite, efficient and professional. He quickly identified what needed to be done, had the work done quickly and was super neat.

Review 103 (2023-06-05 - Rating: 5)
Was very professional, helpful, and courteous. Made sure to do a thorough job and ensure everything was working right before leaving. Would use again.

Review 104 (2020-12-02 - Rating: 5)
Had messy drain backups in outdoor basement stairwell drain and laundry room drain. Courteous technician Earnest tackled problem quickly and proficiently. Required removing powder room toilet to snake to street. Camera tech came to make sure no problem with pipes. There were none. Problems solved!

Review 105 (2020-12-03 - Rating: 5)
Thompson from Roto Rooter was amazing our basement was flooding and he came in calm collected and got straight to work. He was very thorough, polite and explained everything! Thank you Thompson and Roto Rooter!

Review 106 (2023-06-08 - Rating: 5)
The 2 gentleman came in got to work and got right to work answered all questions were courteous resolved this issue and left the area as clean as when they arrived they even checked to ensure that there were no other problems with any other plumbing in the lower floor.

Review 107 (2020-07-28 - Rating: 5)
Marv responded very quickly after hours. He was very thorough with his explanations and recommendations. He got everything up and running within and hour, highly recommend!

Review 108 (2020-12-06 - Rating: 5)
Jerson was great help. His customer service skills shines through and he seemed lik he really cared about me and solving the issue. Would highly recommend!

Review 109 (2022-03-08 - Rating: 5)
Roto Rooter provided great service! My technician Henry was very professional, polite, and worked quickly! Thank you for the service!

Review 110 (2023-06-11 - Rating: 5)
Jason was the absolute best we couldn’t have asked for anyone better! Saved our lives when our pipes got backed up at 9pm couldn’t be more grateful!!

Review 111 (2021-08-25 - Rating: 5)
Our technician Carlos, was so nice and helpful. He provided explanation along the way of the services needed and made sure the job was done right.

Review 112 (2023-01-28 - Rating: 5)
John and Miguel did a great job! Professional attitude, very knowledgeable, personable, and respectful of my home.

Review 113 (2022-11-13 - Rating: 5)
Excellent customer service! Will always use Roto-rooter in the future. Very punctual and diagnosed the issue quickly. Thanks!

Review 114 (2023-08-04 - Rating: 5)
Same day service to unclog my kitchen sink. Joshua was very professional and gave good advice to help prevent future clogs...

Review 115 (2023-02-22 - Rating: 5)
My technician was very pleasant and knowledgeable. She took her time to explain what had happened and the options to correct it.

Review 116 (2023-11-22 - Rating: 5)
Mandeep was very helpful and professional. He fixed our back up quickly.

Review 117 (2023-02-06 - Rating: 5)
Michael was very helpful in assisting me with attaching the fridge water line to my water supply. Thanks for the great support!

Review 118 (2020-07-16 - Rating: 4)
Jaime did a great job in assessing the problem and set straight to work to get it done without delay. I was very happy that it could be completed in one session.

Review 119 (2021-07-15 - Rating: 5)
Jose did an outstanding job. Fast, friendly, and always ensured any questions were answered. Really appreciate his work.

Review 120 (2020-07-27 - Rating: 5)
Amazing service!!! My son flushed a Dunk-a-roo container down the toilet and the plumber was able to get it out swiftly!!! Super nice guy and quick !!! Thanks a bunch Roto Rooter

Review 121 (2020-07-29 - Rating: 5)
Kedron was very prompt, professional, and very responsive to the questions I asked about his service. Great job and will use his services for other future needs.

Review 122 (2022-10-24 - Rating: 5)
Had a leaking pipe behind my refrigerator. The gentleman was here within an hour and fixed the problem right away. Thank you for your great work and professionalism.

Review 123 (2020-11-26 - Rating: 5)
Technician, Jerson, was friendly, thorough, and fully explained the problems as well as potential solutions (including price). Very happy with the service and results.

Review 124 (2023-08-19 - Rating: 5)
Jason came ontime and fixed my toilet valve so it would stop running and he was polite and very professional.

Review 125 (2020-11-29 - Rating: 5)
Technician was super polite and really knew what he was doing. He solved an issue that was causing basement flooding. He did a great job!

Review 126 (2023-05-01 - Rating: 5)
Jessica was very professional and answered all my questions and got me the help I needed. Even though we didn’t use the company she was more then happy to answer my questions.

Review 127 (2023-06-07 - Rating: 5)
Very professional. Did the extra to insure the job done right. Very courteous. Cleaned up. Answered all questions..

Review 128 (2023-06-25 - Rating: 5)
Jason did an amazing job today fixing our plumbing issue. Showed up on time and went above and beyond!!!!

Review 129 (2024-10-14 - Rating: 5)
Excellent service and very friendly.

Review 130 (2022-11-25 - Rating: 5)
Quick response and arrived on time. Cleared our blocked drain and thoroughly cleaned up the area. Very satisfied.

Review 131 (2023-03-08 - Rating: 5)
Richard was fantastic. Thoughtful, quick, and totally professional. He did a great job.

Review 132 (2023-04-29 - Rating: 5)
Carlos was amazing!! Came in and provided great service and gave me knowledge about my situation.

Review 133 (2020-07-31 - Rating: 5)
Jerson Lopez was fantastic. Very nice, professional and explained the entire process as he went along. I highly recommend!

Review 134 (2022-04-14 - Rating: 5)
Henry was on time, responsive, and fast. Even provided some tips to maintain other faucets. Would use again.

Review 135 (2020-07-18 - Rating: 5)
Emanuel was very polite and was able to overcome multiple challenges when dealing with my sewer line. I recommend him.

Review 136 (2023-06-14 - Rating: 5)
Donovan was great! Highly recommend him for all plumbing projects.

Review 137 (2023-11-23 - Rating: 5)
Professional, quick, thorough, friendly. Talked through the situation and the options and follow up steps.

Review 138 (2022-07-10 - Rating: 5)
Very grateful for Marqui. He was kind and professional and respectful of our situation.

Review 139 (2020-07-15 - Rating: 5)
Osmond excellent technician he took his time explained in detail what the problem was not too happy about what he had to do to fix the problem but it was something that had to be done.

Review 140 (2021-02-05 - Rating: 5)
Earnest was great, would absolutely work with him again. Fast service, very responsive. Price was fair.

Review 141 (2022-11-28 - Rating: 5)
Josh was knowledgeable, respectful, and did a fantastic job unclogging our main septic linel

Review 142 (2023-03-08 - Rating: 5)
Richard is great and was very easy to work with, will be using your business again if needed!

Review 143 (2020-07-28 - Rating: 5)
Marv was very professional and did a great job. This was a late night emergency and he was on time and efficient.

Review 144 (2024-05-06 - Rating: 5)
Had an after-hours plumbing emergency. Roto-Rooter sent someone late, didnt charge extra for that, and then the plumber did a good job tackling what ended up being a difficult job. I am satisfied with the work they did and the prices were fair.

Review 145 (2023-06-07 - Rating: 5)
Marvin and Donovan did a phenomenal job here at quest diagnostic today. Thank you both !

Review 146 (2023-04-03 - Rating: 5)
Donavon has been awesome and highly recommend for clearing out our mainline the second day

Review 147 (2020-12-02 - Rating: 4)
Team was polite, courteous, efficient and thorough. A tad pricey; however, they did come @ 8:30 pm.

Review 148 (2024-03-09 - Rating: 4)
Setting up same day appointment was a great experience. I was able to call around 11:00 AM and scheduled an appointment show time of 4:30 - 6:30 pm that afternoon based on my schedule. Great! Annoyingly though, dispatch tried calling me before they would send a tech. The number they called from was a Boston area code, yes I have a Boston area code but I live in Northern Virginia and called a Northern Virginia Roto-rooter. Naturally, I thought it was a telemarketer and blocked the number. Back to my day, after waiting until 6:30 pm for a tech to show, the dispatch told me they didn’t have tech. 50 min later, he called me back with a tech coming from a city over one hour drive. Josh G showed up and was professional, helpful, and patient with me. He carefully answered all my questions, got right to work with trying to help clear a blocked sewer line and also helped with a lower price on his work. Andy, a field supervisor, showed up with a camera and helped diagnose my problem further. Josh and Andy were great! Andy came back the next day (but I had to call back) and tried to scope the sewer line further at no additional charge. Overall the experience was positive and I would call back the company back. However, if Roto-rooter tells a customer a tech is going to show at a certain time, then the tech should show at a certain time. The customer shouldn’t need to make contact with dispatch in order for a tech to be sent.

Review 149 (2020-07-21 - Rating: 5)
Ernest is very good at his job....he did good job and cleaned the area very well...I will call for roto rooter because of Ernest

Review 150 (2023-07-08 - Rating: 5)
Anthony was super helpful and explained everything he was doing and cleared the issue.

Review 151 (2021-02-17 - Rating: 5)
I didn’t know what to expect but they were recommended by my regular plumber. Service and results were excellent.

Review 152 (2022-10-27 - Rating: 4)
He was very through in explaining the problem. And very reasonable in his estimate of the problem because I had 2 other estimates

Review 153 (2020-07-16 - Rating: 5)
Jarson was amazing. Very professional. He was efficient. Came in did the job.

Review 154 (2022-12-02 - Rating: 5)
Tam and Jose are excellent at their craft, efficient and professional. I recommend them.

Review 155 (2023-02-12 - Rating: 5)
These young men were so very professional and answered all our questions would be very happy to use this company again

Review 156 (2021-08-13 - Rating: 5)
Carlos outstanding! Great work, great doing clerical work, he needs a promotion! Liked him

Review 157 (2020-11-26 - Rating: 5)
Service was quick and professional. Was able to come to an agreement on the price that left us both happy.

Review 158 (2020-12-09 - Rating: 5)
Henry is exceptional, very personable, efficient and great at what he does. I will always use Roto Rooter!

Review 159 (2020-12-06 - Rating: 5)
The Technician Marv Johnson was very professional very knowledgeable. Would definitely use this service again.😊😊

Review 160 (2020-11-23 - Rating: 5)
Marqui at Roto-Rooter was extremely helpful, professional, and got our toilet up and running again quickly!

Review 161 (2021-12-18 - Rating: 5)
Nick was professional and knowledgeable about the plumbing issues. Honest and willing to go the extra mile.

Review 162 (2023-07-07 - Rating: 5)
I appreciate Brangs help. I’d request him if I need a Plumber in the future.

Review 163 (2022-11-10 - Rating: 5)
Jose and colleague resolved the issue very quickly (knowledgeable) and were very professional as well. Thank you.

Review 164 (2020-12-07 - Rating: 5)
Professional and responsive. Good work considering time restraints. I would recommend them and use their services again

Review 165 (2020-12-04 - Rating: 5)
Josh was prompt, courteous. and knowledgeable. Services provided and information shared are much appreciated.

Review 166 (2022-01-21 - Rating: 5)
Great guys. Very helpful and answered all my plumbing questions even not about the problem at hand.

Review 167 (2021-01-20 - Rating: 5)
Having your entire sewer line replaced isn’t pleasant, but the RotoRooter crew was on-time, professional, and efficient.

Review 168 (2024-11-24 - Rating: 5)
Just call RotoRooter.

Review 169 (2023-06-06 - Rating: 5)
Esther was very helpful, she gave us a great solution for a headache of a problem

Review 170 (2020-11-25 - Rating: 4)
Technician was knowledgeable and friendly. Its just pricey!! Not his fault though!

Review 171 (2020-07-14 - Rating: 5)
Last minute plumbing issue and Roto-Rooter pulled through. Special thanks to Jaime for his professionalism and expertise!

Review 172 (2023-06-12 - Rating: 5)
Needed urgent help with a severe leak and toilet issue on a Sunday, and Matthew from Roto Rooter was there in no time. Matthew went above and beyond, staying longer than expected to make sure everything was fixed. His professionalism and courtesy were top-notch. Thanks to Matthew, our plumbing issue is now a thing of the past. Outstanding service, highly recommended!Want to ensure Matthew gets recognized. His business card specifies that he his Service Tech 4459. Thank you, Matthew!

Review 173 (2020-11-27 - Rating: 5)
Had a night before Thanksgiving sewer emergency - Marv was there in two hours to save our holiday and unclog our sewer!

Review 174 (2023-04-25 - Rating: 5)
Excellent work. Kind and detailed. Would not recommend and use again.

Review 175 (2023-06-13 - Rating: 5)
Wonderful experience. Received call prior to arrival of technician. Technician was Matthew - the disposal had to be completely replaced and Matthew ensured he acquired the correct model for replacement then installed tested and advised on lifespan of unit. He remembered to provide senior discount and helped me get information for future service calls. Great service. Thank you roto rooter!

Review 176 (2023-06-11 - Rating: 5)
Donavon and Martin were quick, knowledgeable, and super easy to work with.Donavon assessed the problem pretty quickly and had clear steps to help us fix the issue. He even provided some extra tips for keeping our pipes and water heater safe year round. Solid work.

Review 177 (2022-03-29 - Rating: 5)
Very friendly and quick in response! Thanks again for the small fix on my toilet issue.

Review 178 (2023-02-18 - Rating: 5)
Awesome service. Well done. Very courteous and polite.

Review 179 (2022-11-26 - Rating: 5)
They showed up the evening after Thanksgiving and defused a plumbing emergency. I am so grateful.

Review 180 (2023-11-27 - Rating: 5)
Mandeep was great! Fast getting the toilet unclogged. Phew!

Review 181 (2023-04-28 - Rating: 5)
Drain clog was fixed expeditiously! Very pleased with this service

Review 182 (2020-12-01 - Rating: 5)
The technician was prompt, courteous, thorough, and helpful with his completed service.

Review 183 (2020-07-21 - Rating: 5)
Jaime and Cesar worked so hard and long on taking care of everything and they also cleaned up very well.

Review 184 (2023-04-03 - Rating: 5)
Donovan did our service today and was not only extremely professional, but thought critically through an incredibly complex, multi-faceted plumbing issue in our basement bathroom. He went above and beyond to investigate the problem and came up with the solution on his own based on his extensive experience in the field; his thought process throughout the case was founded on evidence-based research and the entire operation, though initially confusing and challenging, went smoothly. I would recommend Donovan to anyone looking for a true professional.

Review 185 (2023-02-08 - Rating: 5)
Very professional and helpful. Would definitely use again.

Review 186 (2022-11-04 - Rating: 5)
Quick appointment. Thorough work to make sure clog was cleared.

Review 187 (2023-06-11 - Rating: 5)
Quick and easy service, Matthew was fantastic.

Review 188 (2022-12-16 - Rating: 5)
Great service. Prompt emergency help on a rainy evening.

Review 189 (2023-06-06 - Rating: 5)
Great service by Donovan! Very attentive and helpful explaining what was wrong with the plumbing. Did the job in a timely manner.