Benjamin Franklin Plumbing, Water Heaters, & Drain Cleaning

Located in Arlington, Texas

Address: 7501 US-287 Suite B-1, Arlington, TX 76001, United States

Phone: +1 817-839-2050

Rating: 4.6

Services

Identifies as women-owned
On-site services
Online estimates
Repair services
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-26 - Rating: 5)
Zachary Odel was extremely efficient and very knowledgeable in fixing and correcting my ongoing leak issue. He was both business like and friendly, and I would highly recommend him in a second To anybody I know for plumbing issuesPrior to Zachary‘s work field supervisor Chris Fontenot Came out first to examine the different options. He very politely listened to my explanation what was happening and what the repair might entail. However, checked one more situation and in doing so saved me a huge amount of money rather than just going with his first professional instinct. As was Zachary Chris was very professional and yet very approachable and very very knowledgeable of different scenarios for the problem.Both gentlemen, I would recommend highly give them both a review of six stars out of five for their knowledge and their workmanshipCraig HerrenGrand Prairie, Texas

Review 2 (2024-12-21 - Rating: 5)
My plumber was Jason! He did a good job in explaining, executing the plan, and finishing the job in a timely manner! He was very knowledgeable and helpful in a not so good situation and would recommend the company and him to others for their service! Thank you for sending him and will spread the word if others are in need of the service they offer

Review 3 (2024-11-19 - Rating: 5)
Jason Watson was awesome! Patient with all my questions, and very informative with examples on how to proceed. The best customer service ever, something that has fallen behind with a lot of companies. Appreciated his professionalism and great work. Will definitely use you all going forward, thanks to Jason. Thank you for getting everything set up for my emergency on a Sunday evening.

Review 4 (2024-08-29 - Rating: 5)
Jose came earlier than expected today, 8-29-24. He quickly assessed what it would cost to drain and service our water heater. We chose not to do that today. He then quickly assessed what it would cost to replace our hot and cold water valves under our kitchen sink and replace our kitchen faucet with one that I had previously purchased. We agreed to the price, and he worked quickly to get all that done. He did a great job! We highly recommend Jose!

Review 5 (2024-04-15 - Rating: 5)
I highly recommend Gio at Ben Franklin Plumbing. He’s very nice, professional, good at explaining things, and overall I had a great experience with him and Zach.They were able to repair our drain at less than half the quoted price of some other plumbers simply by isolating and replacing the location of the fault, rather than recommending the nuclear option of just replacing the entire house’s drainage system (which is under a concrete slab) due to its age.

Review 6 (2024-12-20 - Rating: 5)
Miles was punctual and thorough. He solved our immediate problem and gave us some suggestions for the future—without any high pressure sales tactics. Kudos to him!

Review 7 (2024-10-05 - Rating: 5)
I called Benjamin Franklin Plumbing in Arlington, Texas on a recent evening when I saw my bar sink almost full of clean water and I had not used the faucet that day. Called, got a live person to answer my call, got an appointment for 8-9 am the next morning and not only was their plumber Andrews Hays on time--he was 15 minutes early (7:45 a.m.) He diagnosed the cause and solved the problem within an hour. He is friendly, polite, professional, and does good work. I recommend Andrew at Benjamin Franklin Plumbing in Arlington.

Review 8 (2024-08-30 - Rating: 5)
Nick was super kind and took the time to explain our options to repair a slab leak. He made sure to answer all of my questions and went above and beyond the service call. Definitely would use them again!

Review 9 (2024-09-04 - Rating: 5)
Randy arrived per the agreed upon time frame and immediately diagnosed the problem. I called Benjamin Franklin because I assumed the problem would be beyond my patience level. Randy explained the fix and had no problem with me witnessing his work so I will have the capability to do this simple fix if I experience it again.

Review 10 (2024-03-14 - Rating: 5)
Roger at Minuteman referred me to Kelvin at his sister company for a very small job and we got it done quickly. Kelvin does several of their special projects because he also has a backgeound in carpentry and remodeling.

Review 11 (2024-07-08 - Rating: 5)
Klee and his helper, Cayman, did a wonderful job of removing and clearing a blockage in one of our toilets. Reset toilet, did water test and cleaned up. Works like new! Very very pleased with their work. Less than 30 minutes and gone. Thank you!!

Review 12 (2024-10-11 - Rating: 5)
Technician was great. Very professional. My water heater is new and the draining and inspection was much appreciated.

Review 13 (2024-10-31 - Rating: 5)
Jason did an excellent job installing a PRV at our Green Oaks campus. This device is going to save us from having costly repairs on other fixtures to fluctuations in water pressure.

Review 14 (2024-10-01 - Rating: 5)
Technician Hunter Hinz arrived on site at the scheduled time. He solved the problem and answered all my questions. He checked that the problem was resolved and was very professional and polite.

Review 15 (2024-07-05 - Rating: 5)
Benjamin Franklin Plumbing has been fixing my home for decades. Theyve always been fast, efficient, professional and very reasonably priced. Their employees are always nice and make sure were completely satisfied.

Review 16 (2024-10-01 - Rating: 5)
Great service! Technician replaced a faulty washer. He also did a courtesy check on all faucets and drains in he house. Thank you!

Review 17 (2024-09-25 - Rating: 5)
Klee was very professional and explained what needed to be done to ensure that the work was done correctly. I only use Ben Franklin for all my plumbing needs and services.

Review 18 (2024-09-01 - Rating: 5)
Clayton did great expert work and on a Sunday of Labor Day weekend. Replaced water heater in good time

Review 19 (2023-12-20 - Rating: 5)
We wanted instant hot water in two bathrooms that were the furthest from the water heater. Andrew Hayes came out and recommended and installed 2 small pumps and we have hot water on demand. We simply turn it on for hot water and back off when done. Thanks Andrew and Ben Franklin.

Review 20 (2024-08-06 - Rating: 5)
Ali is a very professional and thorough young man. He made sure I was completely satisfied with his work. He is the reason I continue to be a BF customer.

Review 21 (2024-05-26 - Rating: 5)
Arthur was my technician and he was very nice, honest, polite, and knowledgable. Super great guy. Ben Franklin has been my plumbing people for years now and will always be!! I highly recommend them for all your plumbing needs!!!

Review 22 (2024-05-09 - Rating: 5)
Alie was professional and upfront from the start in diagnosing and walking us through each step of our repair. An outside leak turned into a major job. His guidance was not to try and make a sale, but to show us the correct way of fixing the problem. We really appreciated him and his Benjamin Franklin plumbing team. They were all so friendly and amazing!

Review 23 (2024-06-14 - Rating: 5)
Mr. Berry was professional, highly skilled, efficient and thorough. He found me in a world of plumbing pain and left me completely satisfied. I was a return customer, and Ill be back again when I need a great plumber.

Review 24 (2024-12-13 - Rating: 5)
Gio is a great plumber. He is always on time, does a great job, and always cleans up!

Review 25 (2024-05-21 - Rating: 5)
Had a water leak in the wall and Benjamin Franklin Plumbing set same day appointment. They sent Jose Jaramillo and he got to work quickly and repaired the leak as well as a couple of other non emergency items on fixing list. He was very professional and answered all my questions. Would definitely recommend your services and appreciated the quick response.

Review 26 (2024-11-19 - Rating: 5)
Clear patient explanations, answered all questions, polite, efficient work! Easy to schedule, arrived on time. Wonderful!

Review 27 (2024-02-07 - Rating: 5)
Everyone I spoke with at Benjamin Franklin Plumbing was helpful & friendly. We were impressed by the thorough service provided by Clayton. We were shown 3 options of how we could go about correcting our plumbing situation. Clayton spends time explaining the issues that need to be addressed; with that knowledge a customer can make an informed decision how to move forward. It gives you peace of mind when you feel the plumber really has your best interest in mind. I won’t hesitate to use Benjamin Franklin in the future.

Review 28 (2024-08-22 - Rating: 5)
Very personableHad all information ready to explain job.Did job proficiently. Very nice and fun.Would ask for Alli personally for any work in the future.

Review 29 (2024-04-09 - Rating: 5)
Nick Fontenot was our requested Benjamin Franklin plumbing representative due to his high level of service offered to us, and all his regular customers. As usual Nick was on time, prompt, efficient, courteous, friendly and caring about the work we needed done. He paid close attention to the things that needed to be addressed and handled them perfectly.He explained, in detail, the things that he was doing to a new employee, Hunter, who was also very courteous, respectful and paid close attention.Nick is a shining example of what a service representative should be and we appreciate his efforts.

Review 30 (2023-12-22 - Rating: 5)
This was my first experience with BFP to check our low water pressure for over a month, which the city said was no issue on their side. Chris arrived on time and with a very pleasant demeanor. He attentively listened to my issues and asked some questions to better understand. He thoroughly explained potential causes and his plan of action. He used shoe socks to protect my floors as tested pressures throughout the house and then ran tests on outside and with water tank. After finishing his inspection, he thoroughly explained the outcome of his testing and eliminated issues on our side and recommended that we contact the city to check the meter. Also, he did advise that our water heater would need to be replaced because of its, which we have already been considering. Although, I had not told Chris that the city had been out a month prior, he did confirm our suspicion that they had not checked the meter as they stated. I called back and they confirm that our meter had not been work and are sending someone beck out. Anyway, Chris provided stellar, professional, friendly, and honest customer service and technical expertise. He provided an estimate of the water heater replacement. Because of his representation for BFP, we will use them for future plumbing services and will recommend them to our neighbors, friends, and family. Thank you Chris!!

Review 31 (2024-05-14 - Rating: 5)
Andrew called to let me know he was on his way with an ETA ~20 minutes which gave me time to go get lunch. After his arrival I explained what is needed and he some professional advice on 2 future projects. I have always had a good experience with Benjamin Franklin plumbing and I will always recommend them.

Review 32 (2024-09-24 - Rating: 5)
Gio is an awesome plumber. On time, efficient and explained everything so I know exactly what is happening.

Review 33 (2024-06-04 - Rating: 5)
Nick done a great job, I highly recommend this company. He Was training a new young man. Nick was passing on his wisdom and knowledge to make sure it was done right

Review 34 (2024-03-16 - Rating: 5)
Andrew arrived earlier than estimated time, which was nice. It allowed me to get started with my errands earlier. He diagnosed the problem and resolved promptly. He performed preventative yearly inspection and water tank flush. Just like you having a yearly physical, its important for you to have yearly plumbing checks. Prevents you from having a super-sized plumbing bill in the end.

Review 35 (2024-01-08 - Rating: 5)
Had some issues with slab water leaks and a hot water tank installation. I called Ben Franklin and Klee Berry came out. He was very knowledgeable explaining some of the new city requirements and took care of all of them quickly, so I can get permitted. He also did a thorough job troubleshooting for water leaks and explaining the next steps. I will definitely call on him again.

Review 36 (2024-04-18 - Rating: 5)
Chris was GREAT! Very professional and personable. He explained everything completely and made me feel confident in our decision to get a new tankless water heater!

Review 37 (2024-02-15 - Rating: 5)
We had an, after-hours, emergency, and their response time was quick. The plumber, Randy, was very professional and polite. He resolved our issue in an efficient manner. Top notch service, as advertised.

Review 38 (2024-02-28 - Rating: 5)
Randy was very helpful. He made us aware of a potential dangerous situation with our water heater. He was very pleasant to work with. We will be using the services again!

Review 39 (2024-03-19 - Rating: 5)
Nick has been our go to guy for years for all things plumbing. He is incredibly knowledgeable, does a terrific job, explains the problems and risks as well as the best fix, is personalble, fair, neat and honest. He has fixed indoor and outdoor faucets, stopped leaks, put in new toilets, offered great advice ... he can do it all! Nick Fontenot is the only plumber we will use!

Review 40 (2024-06-30 - Rating: 5)
A last minute plumbing repair that went great. My technician Arthur Ceballos was fantastic and he got me taken care of very quickly.

Review 41 (2023-11-21 - Rating: 5)
Very professional, knowledgeable and caring. Chris was able to diagnose the poor plumbing defects from the home builder (Bloomfield homes) in minutes. It was fixed the same day. While the contractor that built my 2 year old home gave me an appointment in 9 days. I will refer Benjamin Franklin plumbing to any one who needs excellent plumbing work and their work is guaranteed for five years.

Review 42 (2024-02-29 - Rating: 5)
Clayton and Jason did a great job for us today. They were punctual and completed the repairs to our water heater and hose bib quickly. Very much appreciate it!

Review 43 (2024-09-11 - Rating: 5)
Top quality work done in a short time. Arthur Caballos is obviously a highly skilled plumber. That is why I use Benjamin Franklin Plumbing. Reliable work.

Review 44 (2024-06-19 - Rating: 5)
Arrived on time. Performed all tasks that I needed to get done. Cleaned up all the mess. Overall, great transaction. No complaints.

Review 45 (2024-11-11 - Rating: 5)
Jason did above and beyond with excellent customer service as a friendly and efficient professional. Thanks!

Review 46 (2024-07-08 - Rating: 5)
Fast and very professional. Did a great job and took care of the problem quickly. Highly recommend.

Review 47 (2024-10-03 - Rating: 5)
Great job on toilet repair. Technician was courteous, professional and extremely knowledgeable.

Review 48 (2024-07-10 - Rating: 5)
Gio was very polite and thorough and explained some cost-saving measures I could take as I navigate future plumbing needs.

Review 49 (2024-03-04 - Rating: 5)
Ali Joseph was very professional and competent in providing the requested service. He was straight forward on his pricing and the time required. He accomplished all goals.

Review 50 (2024-06-21 - Rating: 5)
Clayton did a great job of taking care of our hot water heaters and repairing a leaky drain. Good service!

Review 51 (2024-02-27 - Rating: 5)
Benjamin Franklin Plumbing did a great job repairing the leaks in our bathrooms and replacing the faucet handles in the laundry room. Gio was courteous and friendly and helped us understand what to expect, which set our minds at ease and was greatly appreciated.

Review 52 (2024-05-06 - Rating: 5)
I called and they were able to schedule me within the hour. Did a great job for me. Not cheap but know it’s done right

Review 53 (2024-03-12 - Rating: 5)
Klee was excellent! He explained what he was doing and whyvand answered all my questions in a very polite and friendly manner! He was wonderful!

Review 54 (2024-12-02 - Rating: 5)
Benjamin Franklin arrived ontime as always and completed the work in a timely manner.

Review 55 (2024-07-07 - Rating: 5)
Gio was professional and honest throughout the process. Very impressed with the prompt and friendly service. Thank you.

Review 56 (2023-12-08 - Rating: 5)
Alie was was not only very knowledgeable but also gave us good advice. My mom and I commented on how nice he was as well after he left! Great experience!

Review 57 (2024-06-10 - Rating: 5)
Very professional and helpful in letting you know what needed to be done every step of the way!Issues completed and done well! Thank you for taking care of our issue!

Review 58 (2023-11-28 - Rating: 5)
Clayton Crow from Benjamin Franklin Plumbing of Arlington did an excellent job for me today . He fixed a large problem and many other small things. He was efficient and kind and gave estimates.I recommend Clayton Crow for his knowledge and explanations.

Review 59 (2022-07-30 - Rating: 5)
Cody explained to me very clearly the steps that needed to be taken to replace my pressure reduction valve. He was knowledgeable and professional. Caleb (Big Country) did a great job with installing it. I never knew the water pressure in my house was so low all these years. It’s quite a change having water come out nice and strong! I also appreciate Caleb cleaning up everything before he left. Thanks Cody and Caleb!

Review 60 (2022-06-06 - Rating: 5)
We had a pipe in our yard burst and Joe Azcona came out to fix it. He was very upfront about the price and any circumstances that might change the quote. We were very fortunate and he didnt run into any issues while fixing it. He also said we could probably wait a while for a complete replacement, so that gave us a smile on a hard day. He is a great representative of this company and they will be our go to call going forward.

Review 61 (2023-09-08 - Rating: 5)
I panicked today when my water heater panel seemed broken. They immediately sent Gio out and he found nothing was wrong. He consoled me because Ive been under immense stress and this was something I thought was going to be expensive. He is amazing. Thank you and God bless you, Gio!

Review 62 (2024-04-03 - Rating: 5)
Chris and his team arrived even sooner than I expected and completed the job. He is pleasant, knowledgeable and thorough.

Review 63 (2024-01-11 - Rating: 5)
Clayton is the man. Very professional and informative regarding our repair. I want him back to do the break in our wastewater drain repairs. 10 stars in my book. Thanks Ben Franklin

Review 64 (2023-12-16 - Rating: 5)
Benjamin Franklin plumbing did a great job unplugging a badly clogged sewer line. The plumber was very professional and kept the house clean like nothing happened. Great Job!

Review 65 (2024-11-25 - Rating: 5)
Great customer, very considerate and courageous, he showed me what the problem was and what he would do to repair it. I will definitely use their service again.

Review 66 (2023-10-27 - Rating: 5)
Claiton Gage did an excellent job on the water heater annual maintenance. Showed some good tips, fixed leaks and was always friendly, despite Chloe barking all time to him. 🤣🤣👍

Review 67 (2024-01-04 - Rating: 5)
Randy was very knowledgeable. We appreciated his honesty and his great work on our water heater and installing a new faiucet

Review 68 (2024-10-08 - Rating: 5)
Had particularly stubborn drain clog. Ben Franklin tec was great, fast efficient great personality. Pleasure to have him on the job. Knew what he was doing, fast & tidy.

Review 69 (2023-10-18 - Rating: 5)
I recd an email from Arlington water. We had Checked, but, couldn’t find a leak. My son suggested I call Benjamin Franklin plumbing. I hadn’t expected them to be so fast.!I no sooner called then they called me back saying the Plummer was on his way.He arrived in a timely fashion. Randy Kilcrease, he went over with me what the problem was. He checked everything for a possible leak. There were none. It was determined perhaps it had been an extra load of laundry. Randy, discussed with me each test he was doing. I’m 81 and I appreciated his consideration. I have BFP down as my go to plumber. Mickie Darr

Review 70 (2023-12-22 - Rating: 5)
Steven was extremely polite, knowledgeable, and efficient. He was very professional. He is a great asset to Benjamin Franklin Plumbing.

Review 71 (2024-11-25 - Rating: 5)
Alie was efficient and informative. Very professional.

Review 72 (2024-01-19 - Rating: 5)
He went above and beyond. He took his time and made sure it got done completely and correctly. I would highly recommend him and the company!

Review 73 (2022-11-12 - Rating: 5)
Joe went above and beyond to fix our draining issue. He was very courteous and worked very clean. He was prompt and did not waste any time. 100% recommended

Review 74 (2024-06-27 - Rating: 5)
Great job. Professional and courteous. Cleaned up after the job. Great company.

Review 75 (2024-10-08 - Rating: 5)
A gentleman and very professional. Work done so quickly and completely. Klee is very trustworthy and considerate.

Review 76 (2024-08-28 - Rating: 5)
Always great service from Nick! Very personable, knowledgeable, and timely! He did a great job as always!

Review 77 (2023-11-09 - Rating: 5)
We are very pleased with Gios professionalism, information and work. He was very informative about every aspect of the job.

Review 78 (2024-08-08 - Rating: 5)
Great service! Extremely knowledgeable and timely.

Review 79 (2020-08-07 - Rating: 4)
DavidWhen I first called for service I explained exactly what I needed done, I also explained that I did not have a ground floor drain clean out, they were one of the few that did roof clean outs.However, when Lance arrived he explained he personally did not work on roof clean outs he further explained that the roto-rooter coming in from the roof would not clear the drain that I needed to have water injection which cost $1000. With a little further questioning he did finally tell me that they could pull the toilet and clean the drain, however, it would be messy and no guarantee it would clear the line, it seemed he was content to sell me on the water injection and not just share what my options may have been. Frankly, it irritated me, however, I had already had to wait 3 days on another home warranty plumber and sent them on their way when I found out they did not do roof clean outs If you have an older home and no ground floor clean out not many plumbing companies work on the roof, be sure you ask.Finally, I decided rather than wait another three days to get someone out I would have the water injection. To the companies credit they got someone out same day the two man team they sent out Cody and Blake were extremely helpful, friendly, professional great team. They went above and beyond to make sure they cleaned up after themselves and went the extra mile in answering my questions. I would use Benjamin Franklin again

Review 80 (2021-03-22 - Rating: 5)
I give a 5 star to the plumber, John I think. But less happy about the cost. I was debating finding the leak myself and the home insurance person suggested I let the plumber do it. Well, they charge 225 just to cut a hole in the wall. And the leak was right where I thought it was going to be anyway. So if you have a good idea of where you need to look save yourself some money and cut the hole yourself. The plumber though was courteous and professional. As well as fast.

Review 81 (2020-10-11 - Rating: 5)
Excellent service. Plumber arrived on time. They observed covid protocols and wore feet coverings. We had them change the faucet in our 2nd bathroom. They explained the process and were up front about the cost. They hid nothing from us. Yes it cost a few hundred dollars but you pay for the licensed plumber. These arent flyby night handyman who charge half the price and deliver half the work. Highly recommend these guys. Thanks.

Review 82 (2024-08-22 - Rating: 5)
Andrew was very efficient and answered all my questions.

Review 83 (2021-11-04 - Rating: 5)
I was not actually a customer of Benjamin Franklin Plumbing but I give them a 10 plus! One of their employees actually rescued me from an angry, antagonistic driver. The driver that I did not know kept circling my car, braking sharply in front of me and almost caused an accident. He kept yelling and trying to get me to pull into empty parking lots. I was very afraid. It was on January street near hwy 360. The Ben Franklin man intervened, got the man to pull into a parking lot and allowed me to escape. I pray that your employee was not harmed and I commend him for his valor! Thank you so much!

Review 84 (2024-01-03 - Rating: 5)
Clay is great. He’s very good at explaining and took his time to make sure we understood everything.

Review 85 (2024-01-17 - Rating: 5)
Going did a great job repairing our plumbing. We will request him on our next issue. Thank you Sir!

Review 86 (2024-03-08 - Rating: 5)
Alie is the only plumber I have used for past few years...I always ask for himOn time, professional, and a joy to visit with...even when he delivers the news that I must make a repair

Review 87 (2024-12-19 - Rating: 5)
Always a great job!! Thank you.

Review 88 (2024-09-03 - Rating: 5)
Happy with my experience. Chris was quick to diagnose the issue and gave me some options.

Review 89 (2024-06-17 - Rating: 5)
Very professional. Excellent customer service. Took the time to explain what was going on.

Review 90 (2024-03-01 - Rating: 5)
Gio’s service was wonderful: on time, knowledgeable, professional, and kind. I’m very pleased with his help.

Review 91 (2024-07-25 - Rating: 5)
Jason did a fast, efficient and professional job.

Review 92 (2021-01-06 - Rating: 5)
Everything is running smooth 👍. Plumbers were very nice and Professional! Joe AJoe was very knowledgeable and committed to getting our backup in this older house fixed.

Review 93 (2024-02-28 - Rating: 5)
Gio and Josh did a great job helping us get our house ready to sell!

Review 94 (2021-03-04 - Rating: 5)
Nick has provided plumbing service to us several times. This time he replaced our water heater.Nick is very professional, respectful, courteous, and provides excellent service.

Review 95 (2020-09-14 - Rating: 5)
Joe Azcona came out and fixed a loud, leaky, terrible toilet for us by quickly and conveniently installing one that actually works. Very professional, patient, and did exactly what he said he would, when he said he would. Will use BFP again based on this experience.

Review 96 (2020-10-04 - Rating: 5)
Joe came out on a Saturday to rebuild the hot water manifold for a tub. He was timely, professional, and courteous. Very happy with his service.

Review 97 (2024-05-30 - Rating: 5)
Great customer service and impeccable work! Jason is a stellar technician!

Review 98 (2024-04-17 - Rating: 5)
Klee Berry did a great job.He was professional and took care of our problem.

Review 99 (2024-07-08 - Rating: 5)
I couldn’t turn my shower off and I didn’t know how to turn the water off to the house. They sent someone out to turn off the water until the plumber could come and fix the shower. Everyone I spoke to today had excellent customer service and seemed to sincerely care about what was going on. Thanks for everything.

Review 100 (2024-01-26 - Rating: 5)
Randy K. arrived on time, and was able to snake out the fine Pecan tree roots causing problems in my 4 PVC sewer lines.

Review 101 (2024-11-22 - Rating: 5)
Jose was very friendly, professional & efficient answering all of my questions & provided excellent recommendations.

Review 102 (2023-12-08 - Rating: 5)
Mr. Crow was excellent. Very efficient and friendly. May request him next time !

Review 103 (2023-11-16 - Rating: 5)
Great job inspecting my Tankless Water Heater that hasnt been looked at for 8+ years. Appreciate all the help and tips.

Review 104 (2023-10-18 - Rating: 5)
Andrew was very nice and informative. He did his job and answered my questions for the next job coming up.

Review 105 (2024-12-31 - Rating: 5)
Very courteous, knowledgeable, & friendly

Review 106 (2023-11-21 - Rating: 5)
Blew came out earlier than expected and went right to work and quickly found the problem. I appreciated his efficiency.

Review 107 (2023-10-04 - Rating: 5)
Randy was very courteous and professional arriving timely and doing and outstanding job with the plumbing repairs.

Review 108 (2024-06-05 - Rating: 5)
Good job! However as expected the to do list is most expensive and needs a second opinion. I can do at least two of the projects for less money. The man that came was quite competent and presented all issues very well. BF just charges too much for easy to do jobs. I have family and friends who can do all of them except the pressure regulator in that manor.

Review 109 (2021-03-27 - Rating: 5)
Yes they are more expensive, but they are good and they guarantee the work. If you want a cheap, half axxx job, don’t call em. But if you want a professional, highly talented team who gets it done, call em.

Review 110 (2023-10-09 - Rating: 5)
Steven did a great job going over what he found that was leaking and the repair looks awesome 👏

Review 111 (2023-11-13 - Rating: 5)
Very nice and professional!He got the problem fixed quickly! Thank you.

Review 112 (2024-04-09 - Rating: 5)
Timely and courteous service. Everything explained in detail and all question answered. Very satisfied.

Review 113 (2024-07-06 - Rating: 5)
Allie was great! Very knowledgeable and polite!

Review 114 (2023-10-07 - Rating: 5)
My toilet needed fixed and Curtis did the job and explain we d what he was doing.

Review 115 (2024-05-03 - Rating: 5)
Thank you for your service, and professionalism. I Greatly appreciate it.

Review 116 (2024-10-07 - Rating: 5)
Jose Jaramillo was efficient and friendly! He was very informative.

Review 117 (2022-08-15 - Rating: 5)
Very good service. He was a joy to work with, good quality product and all was neat and clean when he left. Good value.

Review 118 (2023-12-21 - Rating: 5)
Good repair and got done what I needed. Gave me advice to fix other things as well

Review 119 (2024-04-19 - Rating: 5)
Company response was swift and the technician was very professional and knowledgeable. I will definitely keep them in mind for future issues (I do hope that it doesn’t come to that though). Thank you Chris.

Review 120 (2024-01-08 - Rating: 5)
They did a good job checking everything and was very satisfied

Review 121 (2019-05-08 - Rating: 5)
Lance provided me with awesome service today and gave great homeowner tips...Ill definitely be calling them back for any plumbing issues I have in the future!

Review 122 (2024-08-09 - Rating: 5)
Jose was efficient and professional!

Review 123 (2020-11-06 - Rating: 5)
Joe Azcona has been to the house twice...knows his stuff and takes care of business. Very happy with his work!

Review 124 (2024-03-13 - Rating: 5)
Thank You So Much for Your Extra Fast Much Needed Service today! I am So Happy Nice! Positive! Professional 5***** Nick Fontenot was available! He explained the repairs and reminded Me of several ways to prevent todays problem from happening again! CHEERS TO 5*****BEN FRANKLIN PLUMBING!

Review 125 (2024-05-31 - Rating: 5)
Great customer service and very friendly and professional.

Review 126 (2024-05-04 - Rating: 5)
Friendly and quick service. Up front pricing as well.

Review 127 (2023-10-24 - Rating: 5)
Professional and excellent service and I will use your service again. Thank you Andrew

Review 128 (2024-11-02 - Rating: 5)
Fast - Friendly - Professional

Review 129 (2023-11-13 - Rating: 5)
Gio is very good plumber, explane very well what he doing

Review 130 (2024-04-19 - Rating: 5)
A job well done and the service was excellent and quickly done

Review 131 (2024-02-20 - Rating: 5)
Klee annd his partner were amazing. Extremely friendly and professional. I could not have been happier with the service.

Review 132 (2024-03-25 - Rating: 5)
Alie did a very good job. He was personable and very competent.He took care of the repair and explained all th the restoration work that needed to be done!I am pleased!

Review 133 (2023-11-22 - Rating: 5)
Clayton was an absolute delight! He fixed the toilet in a matter of minutes! He was so polite and answered every question I had. I highly recommend!!

Review 134 (2024-02-05 - Rating: 5)
The service from Benjamin Franklin is always timely and courteous. Clee is great with explaining issues.

Review 135 (2024-06-12 - Rating: 5)
Very nice and explained everything.

Review 136 (2024-01-15 - Rating: 5)
On time even during inclement weather. Clean, knowledgeable and informative.

Review 137 (2024-06-10 - Rating: 5)
He did a great job. Courteous and attentive to any other problems we might have

Review 138 (2023-10-04 - Rating: 5)
Not just good, superb quality. Stephen is knowledgeable, thorough, precise and professional. And fast and effective.

Review 139 (2024-01-31 - Rating: 5)
Clayton Gage is another great example of Professionalism for the Ben Franklin Team!!! Got our clogged drain cleaned in lickety split!!!!!

Review 140 (2024-01-18 - Rating: 5)
Allan Brown did great work and was very efficient.

Review 141 (2024-11-22 - Rating: 5)
Excellent

Review 142 (2024-11-22 - Rating: 5)
Fast turn around

Review 143 (2024-01-03 - Rating: 5)
Thought we had a slab leak. They rechecked and luckily, just a sprinkler leak!

Review 144 (2024-01-02 - Rating: 5)
Very nice, very helpful, completely satisfied. Thanks.

Review 145 (2023-12-14 - Rating: 5)
He was prompt and efficient. A real professional

Review 146 (2023-12-18 - Rating: 5)
Tech was prompt & courteous and did a great job!

Review 147 (2023-12-13 - Rating: 5)
I am very satisfied with the work!!

Review 148 (2024-03-28 - Rating: 5)
Excellent service, very professional.

Review 149 (2024-06-07 - Rating: 4)
Fast efficient and professional!

Review 150 (2024-06-05 - Rating: 5)
Very nice, professional.

Review 151 (2023-12-14 - Rating: 5)
Very professional and knowledgeable.

Review 152 (2024-01-16 - Rating: 5)
Very Professional, respectful and knowledgeable

Review 153 (2024-04-26 - Rating: 5)
Great job

Review 154 (2023-10-03 - Rating: 5)
Klee and Mike were professional and worked well with me on planning.

Review 155 (2022-01-28 - Rating: 5)
We needed our garbage disposal installed. Navidia & Hunter were excellent! They met all is the scoring system 100+ courteous and polite!! 🥇

Review 156 (2024-08-27 - Rating: 5)
Good job, pleasant tech

Review 157 (2022-05-04 - Rating: 5)
The are a great provider of service.Highly recommend.

Review 158 (2024-03-22 - Rating: 5)
Fast affordable service

Review 159 (2023-12-22 - Rating: 5)
Speedy, professional and knowledgeable!

Review 160 (2024-07-01 - Rating: 5)
Excellent service

Review 161 (2015-09-11 - Rating: 5)
We have had Ben Franklin Plumbing at our home for multiple services. We purchased our home a few years ago and the prior owners neglected the maintenance. When we were having the property inspected, they came and did a pressure test and checked the main line with a camera, which are services that are not offered with any real estate inspection. The tech found an issue with one of the toilets, which ended up being a broken flange. This saved us a substantial amount of money! My wife is a facilities coordinator for a large operation by the airport for an international company, so shes extremely familiar in dealing with contractors. We both give Ben Franklin a 5+ rating! They also have an air conditioning company called Minuteman Heating and Air owned by the same family and when our old unit gave out we used them to place a new Lennox heat pump system in, and we are very pleased with our new found comfort and our much lower electric bills!

Review 162 (2024-08-30 - Rating: 5)
Fast and efficient.

Review 163 (2021-05-13 - Rating: 5)
This company is a little to somewhat more expensive, but they have done quality work for us over the years, they know what they are doing, they come out when they say they will, and its always in a short period of time.