Paschal Air, Plumbing & Electric

Located in Arlington, Texas

Address: 7120 W Interstate 20, Arlington, TX 76017, United States

Phone: +1 972-435-9828

Rating: 4.8

Services

On-site services
Online estimates
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-26 - Rating: 5)
REALLY good service. Easy to book and very communicative. Our plumber, Chris, was extremely professional and did an amazing job for us. They performed a gas test and capped an old gas line. We highly recommend!!

Review 2 (2025-01-07 - Rating: 5)
Bobby was fantastic. He found an issue the original installer had shortcut which could have been dangerous. They responded to my request quickly with a fair price. I would recommend them for anyone looking to have quality work done with their plumbing.

Review 3 (2024-12-31 - Rating: 5)
I needed plumbing repair for the proper installation of my dish machine. They were able to accommodate me and provide service on the same day. The work was excellent, and the customer service was great. I highly recommend their services to anyone in the future.

Review 4 (2024-12-19 - Rating: 5)
I highly recommend Paschal services for heating, electrical, & plumbing. I woke up to a cold home today and was stressed. I needed quick service and with the holidays coming up, several places could not come out until next week. Paschal provided quick, excellent and very professional services. I’m warm again and my stress headache is gone. A special thank you to Mr. Chris who did an excellent job! A Very satisfied customer.

Review 5 (2024-10-24 - Rating: 4)
They were polite and respectful and completed the job in a timely way. I have not received my receipt yetTho and expect to receive it by email per their promise. They were however fairly expensive. I did accept a new bi annual regularMaintenance contractHoping to avoid the shock of the pricing I got.

Review 6 (2024-08-28 - Rating: 5)
The technician called this morning to say he could be here early today so I happily agreed to let him come earlier than scheduled.He arrived when he said he would would and after introducing himself he went right to workAfter he finished his regular scheduled maintenance, he advised us of a whole house air purifier system that he could install at a discounted price. We agreed to have him install it while he was hereWe are very satisfied with the level of professional service we received today and will continue to use your companyThank you very muchSincerelyKeith HundleyJoplin MO

Review 7 (2024-12-17 - Rating: 5)
Bobby was nice and very professional. Upfront and honest about possible damage, possible cost, etc. Very informative. Had no problem attempting to fix my issue and provide me with a quote just in case I needed to call him back out

Review 8 (2024-08-29 - Rating: 5)
I own a 106 year old house, and Ive had Pascal repair a broken circuit I couldnt find all the way up in my attic. They installed a whole home water filtration system, and today they serviced my AC units. Their pricing isnt the cheapest, but when you consider you get what you pay for, with Pascal, you get what you pay for, which for me has been polite, knowledgeable, and professional service. All three technicians that have done work for me were all good dudes, well trained, knowledgeable, experienced, and most importantly HONEST. Highly recommend

Review 9 (2025-01-02 - Rating: 5)
AJ was extremely helpful. He was very kind and took time to explain what the issue were. I was pretty happy with the service. Thank you again

Review 10 (2024-11-01 - Rating: 5)
*** I still believe what I wrote below, but customer service was very helpful achieving an acceptable resolution. Thanks so much for that!! ***Be aware of the yearly commitment. Read the fine print. I took them at their word, now I screwed. The monthly planned protection smart guard is a scam. Buyer beware!!!

Review 11 (2024-09-19 - Rating: 5)
Was having a problem with my central air thermostat that was causing my air conditioner not to come on and with this hot weather I needed it fixed asap. I went on line and came across Paschal air I called, the person who answered was very friendly and understanding and scheduled a technician to come out the same day. Technician arrived was friendly professional and knowledgeable and was able to fix the problem with in the hour. Price was reasonable. I even signed up for their maintenance program. I would highly recommend Paschal Air, Plumbing & Electric.

Review 12 (2024-12-12 - Rating: 5)
Chris did a great job. Explained what my options were very clearly. He carefully installed our water heater. Chris was very professional and respectful.

Review 13 (2024-09-20 - Rating: 5)
I recently had a great experience with Paschal Plumbing when they help fix a leaky outside faucet I had. Sterling, the plumber, was not only nice and respectful but also took the time to explain all my options before starting the work. He was quick yet maintained a high level of professionalism throughout the process. I highly recommend Paschal Plumbing for their excellent service!

Review 14 (2024-12-26 - Rating: 5)
Your Paschal Pro Chris Killikelly, was very professional, friendly an overall great person. Please thank him for me, He was awesome he made me laugh in my time of need. Thanks so much!

Review 15 (2024-09-12 - Rating: 5)
Every single person we have dealt with has been extremely professional and helpful. My phone calls are answered in a timely manner and if I call to leave a message I receive a call back also on a timely manner. Chris Johnson and Kevin have gone above and beyond if finding solutions to my mini split issues. My units are now working extremely well!! I recommend Paschel to all my friends.

Review 16 (2024-12-20 - Rating: 5)
Had a problem with my heating furnace called Paschal Air Plumbing & Electric, Technician Jorge Diaz came out to my house after looking at my furnace he did some trouble shooting. On the outside unit and found a Bad Thermostatic Expansion Valve, I gave him the permission to replace valve part was not on hand had was to wait for a week after it was ordered, once parts were on hand technician came and replaced parts and my unit is now working fine. Will always use this company their Technicians are very knowledgeable in their craft.

Review 17 (2025-01-03 - Rating: 5)
The clogged drain in my kitchen was taken care of quickly. AJ was professional and informative had to snake the drain with all 100 feet. Well done!!

Review 18 (2024-12-14 - Rating: 5)
Bobby and Luis did a super job removing the 13-yr old twin water heaters from my attic and replacing with a modern Navien 199k BTU tankless system ... including support structure, gas line connection, leak sensors, drain system and improved roof ventilation. Very pleased!

Review 19 (2024-09-16 - Rating: 5)
Today we had a great experience with our technician. We had a bad flood and a clog in our drains. They were just here to drain out the water heater, but since we had an issue with our drains, the technician Tony Clark got right on top of it really appreciate his help in getting this For us. No questions asked he was awesome professional

Review 20 (2024-11-07 - Rating: 5)
Chris was great! Very knowledgeable and concerned about us. He did not push to do extra work. Instead he gave us tips on how to locate our specific problem. Thanks a bunch.

Review 21 (2024-10-08 - Rating: 5)
Tony was the technician who came today. He was right on time, explained the process and went to work immediately. He was very professional and seemed knowledgeable. Explained and answered all my questions. I would recommend him to others who are in need of a thorough and complete assessment of their plumbing needs.

Review 22 (2024-09-04 - Rating: 5)
We are very pleased with everyone that we interacted with at Paschal. Everyone was friendly, polite and knowledgeable. From the phone receptionist, the sales rep, billing and the installation crew. I can not praise you all enough.

Review 23 (2024-10-02 - Rating: 5)
Tony was professional, friendly and incredibly knowledgeable and thorough. Explained everything in detail to me about the issues we were having with our drains. He checked everything over and answered all my questions. Thank you so much!!

Review 24 (2024-09-04 - Rating: 5)
Jacob came out the day I called. He was amazing at explaining everything to me. He also explained everything to my husband when he got home. Great technician!!! Hopefully next time we need you we get him as a technician again!

Review 25 (2024-10-22 - Rating: 5)
Our tech Frank was professional and explained our situation with main line backup that cause water to run into rooms. He was efficient and had it unclogged in minutes. He gave suggestions for future prevention. Thank you Frank!!

Review 26 (2024-11-15 - Rating: 5)
Ulises, was very helpful. He found the problem and did his best to fix it. My heater is old and I will need a new one. He helped setup a appointment for a estimate.

Review 27 (2024-09-18 - Rating: 5)
The most professional, informative and expert technician I have ever met. I will call every time going forward. Incredible service with a great personality is a lost art but it was so refreshing to see again.

Review 28 (2024-10-23 - Rating: 4)
I have monthly maintenance and service plan with them. Received an add for a service special for all home plumbing inspection. Agreed to have the tankless. system flushed and the inspection found one bathtub had a slow drain issue. It was clogged by hair, which was cleared within 5-10 minutes and an additional charge $177.00 tacked on which totaled service was $454.00...WOW..everything is Ala Carte.

Review 29 (2024-09-18 - Rating: 5)
Technician arrived on time and did a great job. He was very careful and kept me updated on the progress. Very nice person and job was completed in a very timely manner.

Review 30 (2024-09-04 - Rating: 5)
We had the greatest pleasure with Service Manager Caleb & our technician, Raphique. Caleb took imitative to the problems with our HVAC. He made sure a plan was in place, especially on past bad experience. Raphique is so detailed. He made sure to go through every step, no matter how long it took to get to the root of a problem. He is always so sweet to our daughter and so friendly. We feel so blessed. THANK YOU RAPHIQUE!!!!!

Review 31 (2024-09-30 - Rating: 5)
Kevin and Joseph were the representatives today. Outstanding service! Very helpful and took time to explain their services today and possibilities of future needs. Highly recommend.

Review 32 (2024-09-10 - Rating: 5)
Paschal and their employees go above and beyond their duty to accommodate their customers, especially Shane. I have used them since they have been in business in Carthage Missouri and have never been disappointed in the service I have received. Highly recommend Paschal 👌

Review 33 (2024-09-11 - Rating: 5)
Our plumber, Bryan, was efficient and communicative. He clearly explained the cost and the options and made sure we were comfortable and approved before leaving. Awesome! Will DEFINITELY refer!

Review 34 (2024-09-13 - Rating: 5)
The gentleman who came was very helpful and seemed genuinely concerned about our issues. He was very knowledgeable and provided ideas on how to keep things working longer. He didn’t appear to be Easter to get our money!! Thank you!!

Review 35 (2024-09-23 - Rating: 5)
We are very happy with the service we received from your technician, Rick. We called Paschal at 9:15 this morning with no hot water and by 4:00 this afternoon we had a new hot water heater installed!

Review 36 (2024-09-17 - Rating: 5)
Marvin did a fantastic job of thoroughly inspecting the areas of interest for our plumbing needs. He made explanations of any issues easy to understand and all possible remedies laid out for us to be aware of, and a scooch earlier than anticipated to boot! Thanks guys!

Review 37 (2024-09-06 - Rating: 4)
Caleb Arlington was very efficient and helpful. I didnt like the fact my appt was for 7am and the Plummer showed up almost at 10am, but I didnt know or never suspected, that the tech was coming from Springdale. And I live in Joplin! But Caleb knew I was aggravated and called headquarters, who waived the service charge for the call. Who can argue with that!! Happy, happy customer ☺️

Review 38 (2024-06-20 - Rating: 5)
I had a persistent issue with a leaky faucet that was causing quite a headache at home. After reaching out to Paschal Plumbing, I can confidently say they provided exceptional service from start to finish.Charley, the plumber assigned to my case, was not only prompt and professional but also incredibly informative. He took the time to explain the issue in detail and patiently answered all my questions. What really impressed me was Charleys approach—he ensured to check with me before proceeding with any work, which showed a great level of respect and transparency.Thanks to Paschal Plumbing and Charley, my faucet is now working perfectly, and I no longer have to worry about leaks. I highly recommend their services to anyone in need of plumbing assistance. Their expertise, professionalism, and customer care truly set them apart. Five stars without a doubt!

Review 39 (2024-10-03 - Rating: 5)
10.2.2024 I used tis company again for routine HVAC maintenance and again received great service. Marquis did an amazing job and the best attribute is that he took extensive time answering my 100 questions. He was patient, friendly, and knowledgeable. I am a hard customer as I expect THE BEST and they have yet to fail my expectations.9/2024 Brian did some plumbing repair that I was devasted about. It involved cutting into my drywall for pipe repair. He could see my angst and disappointment in the news. He was scheduled 2 days later for the repair and did a wonderful job. I was ill on the day of the repair and vomiting at my desk and he took the time and compassion to ask if he could help me with that situation. Talk about customer service!March/April 2024 James installed my new dishwasher and he did a fantastic job! He walked us through every step in the process. He cleaned up all the packing materials and trash. This is my 4th service with Paschal and they have all been great!

Review 40 (2024-06-07 - Rating: 5)
Thank you so much! I seriously base a lot of my decisions on reviews. Thank goodness I’ve found this company. Their reviews and ratings exceeded my expectations. Robert was VERY KNOWLEDGEABLE AND HELPFUL. He knew his stuff and explained everything to me multiple times. Scheduled the appointment super fast and so convenient. I’d definitely recommend.

Review 41 (2024-06-20 - Rating: 5)
My technician - Corey Mlynarik called and asked if he could come early. I was really glad for an earlier appointment. He was knowledgeable, friendly and honest. I really wish the company had a prepaid two year service plan verses a monthly charge. Thank you Corey!!! You are appreciated!!!

Review 42 (2024-08-31 - Rating: 5)
Marquis came out to assess our issue with our A/C unit. He was very knowledgeable about the issue & gave us tips to help with maintenance.

Review 43 (2024-11-01 - Rating: 5)
Top notch service and excellent care on getting my new EV charger installed at home. Promptly came back to make some needed adjustments with no additional charge. Fast response and courteous - would highly recommend for any electrical needs.

Review 44 (2024-12-16 - Rating: 5)
Jorge is an outstanding technician. He answers all questions completely and is very knowledgeable. A true asset to Paschal.

Review 45 (2024-12-03 - Rating: 5)
Aj was wonderful..efficient..teaches me on whats going on..smiled whileGoing up and down 2 flights of stairs..worked in a hot attic..itWas 90 degrees outside..workedUntil 5pm..watched with concern as Aj and Christian moved water tank past hairline..and thenUsed a strap to get it up ricketyWooden pull down attic chairs.Was beyond efficient..NeverHave had such a smart capable worker in my home.Turned down two plumbingBusinesses who gave meRidiculous plans to solve myProblem..Aj made absoluteSense..I fully agreed with hisPrecisely explained plan.He is one precious young man.

Review 46 (2024-08-29 - Rating: 5)
Seth Wilder has done wonders with my HVAC system. I signed up for the Essential Protection Package, and will always recommend Seth if I need service.

Review 47 (2024-11-08 - Rating: 5)
They offered same day water heater replacement!Very happy with Chris’ service and timeliness.

Review 48 (2024-12-11 - Rating: 5)
Technician arrived when he said he would and was very friendly and courteous. Worked thoroughly and efficently.

Review 49 (2024-09-25 - Rating: 5)
Amazing service . The guy that came out and unclogged my sink . He was very friendly and helpful . Also he answered all my questions.

Review 50 (2024-11-13 - Rating: 5)
Excellent service! He arrive on time and was very professional as he did his work.

Review 51 (2024-10-08 - Rating: 5)
Tony is a great guy. Very knowledgeable. Answered all my question. Clean up very thing. Great job.

Review 52 (2024-09-28 - Rating: 5)
Once again our experience with Paschal Air and Plumbing was great. Very professional and explained every detail of the jobs they were performing.

Review 53 (2024-09-27 - Rating: 5)
Service was over the top. Professional and friendly. Informed me every step. Even put up with our nosy dog. I have recommended them to neighbors who have used them also. I will never have to search for another company. They do more than just plumbing. Its worth your time to check them out.

Review 54 (2023-10-27 - Rating: 5)
Devon did excellent work. An honest and competent service person. He was so helpful to explain what we needed done and after we received an estimate for 3x the fair price from another company, he was so kind to reassure us and gave us great confidence and trust. Thank you for being honest and trustworthy Devon.

Review 55 (2023-09-16 - Rating: 5)
We used Paschal for installing our home EV charger. Scheduling is very responsive and texts, which is convenient when you’re in the middle of the workday and can’t answer the phone. Prices were better than the other quotes we received and the estimate was clear, easy to understand, and didn’t change at final invoice. Our electrician Devon was fantastic. He answered all our questions, listened to our thoughts about placement, and was very conscientious, professional and confirmed we were 100% satisfied and everything was working as expected. Devon also had great things to say about Paschal as an employee and how much he enjoyed working for them. I like to hear when employees are happy too. Thank you, Paschal!

Review 56 (2024-10-12 - Rating: 5)
Mr Campbell was courteous and professional and had the customer his highest priorityThank youDan Moon

Review 57 (2020-10-06 - Rating: 5)
Superior service and quality for the money. Just replaced both HVAC systems and upstairs furnaces in our home. I received 5 estimates before hiring Big Bear. Big Bear was the most reasonable and gave us a $600 discount up front because we were replacing both units. Plus, their financing arm offered 3 years at 0% interest. If/when you need to replace your A/C system... I highly recommend that you call Big Bear for an estimate.

Review 58 (2023-11-17 - Rating: 5)
Bryan did a great job and melody who I talked to on the phone was very nice I recommend them to anybody who needs good servicety

Review 59 (2024-09-20 - Rating: 5)
We have had very professional and good service. They have serviced our units since we bought this house in 2015.

Review 60 (2024-11-21 - Rating: 5)
Great customer service. The technician was kind and very courteous.

Review 61 (2024-08-27 - Rating: 5)
Very friendly service. Explained in detail what was needing done. No hidden cost. Plan on using this company again. Very satisfied.

Review 62 (2023-07-12 - Rating: 5)
Paschal are absolute lifesavers! They were out to service our air conditioner the very next day, during the dead of Summer! The repair cost were also HALF the price of what I had quoted to me from 3 other companies, one of which recommended things we didn’t even need! Their service technician Craig was the most knowledgeable, honest and professional individual we’d ever encountered as well. Excellent customer service is so hard to come by these days. Will have them servicing our home for years to come!

Review 63 (2023-08-19 - Rating: 5)
Mo arrived timely and was very transparent throughout the process of inspecting both of our A/C units. In addition to properly explaining any repairs needed, he helped us identify a plumbing issue that other vendors had previously ignored. Outside of the obvious professionalism by Mo, he even navigated a house of 3 kids with positive energy while my son asked him 100 questions about his work. He took the time to actually show him what he was doing and answer all the random questions a 5 year old could think of. I couldnt recommend a person more to come be honest and efficient with A/C and plumbing issues.

Review 64 (2024-09-25 - Rating: 4)
Davon was five star service. Pricing was too high for basic led light installation

Review 65 (2023-11-30 - Rating: 5)
Very thorough. Technician did a wonderful job of explaining the normal functioning of our HVAC system as well as recommending options to maintain or improve function. There was no pressure to upgrade or do costly repairs or preventive maintenance. We were shown photos of where things were wearing out or needing repair. We will continue to use them!!!

Review 66 (2024-09-30 - Rating: 5)
Always professional and on time. They have a great program and i appreciate the recommendations they make.

Review 67 (2023-11-27 - Rating: 5)
Excellent service experience! My technician handled every electrical curveball with ease! He was absolutely fantastic! Price was also very reasonable and all levels of service prior to the work being done felt very effortless! Highly recommend!

Review 68 (2023-09-01 - Rating: 5)
Don’t normally do reviews, but felt like these guys warranted one. Our AC went out, and I called Paschal’s, as they had acquired the company that installed the units. Thinking it’s an AC issue in the summer, I’m already expecting to be told the next available appointment would probably be in 2 or 3 days at least. Very surprised when the receptionist told me they would have someone out later that afternoon, and even more surprised when the tech called me to let me know he had arrived 30 minutes later! Oscar was super nice, let me watch over his shoulder and explained everything as he went. They had responded and fixed everything in under 3 hours. Crazy fast service. Very impressed.

Review 69 (2023-08-03 - Rating: 5)
My AC stopped working and Paschal was able to come out same day! The customer service rep. that answered (Melanie I believe) was phenomenal from scheduling the service and providing information. She was kind and helpful. They provide specific text updates with a picture of your tech and a link to see live GPS for arrival and distance away.The tech, Alan, that came out later that day was just amazing. He was attentive, very clear and informatitive when it came to the problem and solution. Alan also recommended the membership Paschal provides. It truly felt like he was genuine in making sure we received the best value and looking out for any future repair costs. Alan even went above and beyond as was one of my vents were messed up and not staying intact with the screw. Alan searched for the correct screw and repaired the vent to make sure it was intact with the wall.This was my first experience with Paschal and I would HIGHLY RECOMMEND them to anyone. They made such a great first impression from customer service to technician repairs!

Review 70 (2024-01-26 - Rating: 5)
We could not be happier with Paschal. We had a septic tank emergency. Called Paschal they showed up the next morning, took care of the problem. Charged a reasonable price. Some additional work needed to be done while they did not perform the services, they contacted a party that would. This was very helpful. I highly recommend Paschal.

Review 71 (2024-10-06 - Rating: 5)
Service was great tec guy fixed unit promptly. Defently would use them again.

Review 72 (2024-09-11 - Rating: 5)
Jacob is a awesome tech. Hes on time and takes time to explain whats going on with your system.

Review 73 (2023-11-29 - Rating: 5)
I called Paschal for evaluation of my garbage disposal and backed up sink as well as repair of 3 toilets. Bryan was very prompt, professional and informative about what repairs needed to be done. He explained everything in detail and gave estimates on all work (along with options) to be completed prior to starting any work. He was courteous and cleaned up after he completed the jobs. He even put the cleaning supplies back under sink (I told him that wasn’t necessary) and took the old toilet parts back to the van for discard. Great experience! I’ll be calling them again if needed.

Review 74 (2023-10-25 - Rating: 5)
Our water heater went out on a Sunday night. I found Pascal on Yelp and sent a message and they were quick to respond. They sent someone to my home the following morning. Charley was the technician who replaced our water heater and he was very professional and did a great job. I would recommend use their services again in the future.

Review 75 (2023-06-20 - Rating: 5)
Pascal service were great. I use their annual plan for services and I was told a capacitor was getting outside the operational window. I called 3 months later and they honored the same price and got me schedule for the next day. Craig was great and did the work fast and effective.

Review 76 (2024-12-09 - Rating: 5)
Chris answered all my questions clearly and calmly, explained the likely cause of the problem and then resolved the problem quickly. A very good experience.

Review 77 (2023-08-24 - Rating: 5)
I have never had a bad experience with your company and we’ve used you since we moved here 9 years ago. Your new guy, Devon, was smart, amiable, polite, and very good! Took him 30 seconds to size up the issue and then he fixed it! Well done!

Review 78 (2024-08-29 - Rating: 5)
Our technician, Tiffany, was wonderful. She is professional and personable - thank you!

Review 79 (2024-09-13 - Rating: 5)
9/13/24, Jorge, came out immediately and was able to restore the AC unit to come back on. Theyre the best HVAC company.Always trust Walker to keep my HVAC working.Paschal HVAC, Is fantastic and professional. Yasua, is great. He is always professional and explains everything to me.

Review 80 (2023-09-28 - Rating: 5)
My AC went out unexpectedly. I called and got same day service and repairs. They were very good with communicating. Oscar came out and was very polite and explained everything in detail with pictures showing the problem and how to fix it. I was back up and running in 30minutes!

Review 81 (2023-12-07 - Rating: 5)
James, the electrician came to review my space for my new generator I ordered from Pascal. He was very through in his evaluation of how to properly install the unit I ordered and completed a material list of what they needed to complete the installation. Very happy with the service at this point.

Review 82 (2023-10-02 - Rating: 5)
Devon arrived on time, was professional and explained everything very well. The EV charger, I purchased, wallbox was bad out of the box which was not his fault. Paschal didnt charge me and immediately scheduled a date to put the replacement in a day after the delivery date. Excellent service.

Review 83 (2023-09-01 - Rating: 5)
I called at noon for an appointment. They said they could be out at 2 PM. Charlie came out and did a great job he replaced my water heater in a couple hours. I was very happy with the service. I feel like the price is average for this area.

Review 84 (2024-02-02 - Rating: 5)
Henry did an exceptionally job at my home. He was very pleasant and cordial. He worked with an attention to detail type of attitude. He made sure that I knew what he was doing throughout his service appointment for me. He was also very respectfully. We need more individuals like Henry around. Thanks again for the superb service.

Review 85 (2024-11-27 - Rating: 5)
Bobby was friendly and helpful. I would recommend Paschal to my friends and colleagues.

Review 86 (2024-12-26 - Rating: 5)
Sterling did more for us than any other company has. Thank you.

Review 87 (2024-10-11 - Rating: 5)
Great customer service. Same day service completed. Very satisfied.

Review 88 (2024-09-14 - Rating: 5)
John did a fantastic job! Definitely would recommend him for future.

Review 89 (2023-11-22 - Rating: 5)
Paschal is very professional, responsive, and reasonably priced. I am in NC and my elderly mother is in Keller TX. Paschal was super helpful in helping me help my mother replace a toilet and install a disposal. Both my mother and I are so thankful for how efficiently Paschal got the job done. Communication was excellent throughout the entire process and the price was very competitive and below other estimates. Highly recommend Paschal.

Review 90 (2023-06-20 - Rating: 5)
I highly recommend Paschal. They were friendly, helpful and communicative from the very beginning. On time and clearly hold a high standard for their business. So much easier than the last company I called that never showed up!Shoutout to my technician, James, who was professional, efficient, and a really kind, positive human. He was flexible with my schedule and patiently answered my million basic plumbing questions. He also provided a transparent breakdown of costs of services that was easy to follow.I had 8 valves replaced, some of which were pretty stubborn. One basically had to be torched to be replaced and reconnected to the pre-existing ancient copper lines for a sink/dishwasher deal. Also had some faucets removed and was advised about good replacement options according to our needs and budget.James worked quickly and was also incredibly thorough. He double checked every piece, tested for leaks, cleaned up all areas way better than he found it.Such a great experience and so glad I called in a professional that I can trust!

Review 91 (2023-06-09 - Rating: 5)
We called first thing this morning due to our air conditioner blowing air but not cooling. Oscar arrived in the afternoon and quickly determined the problem and had it fixed in no time. He was very professional, polite, and knowledgeable. Thanks very much! We are thankful to once again have a cool house.

Review 92 (2024-08-26 - Rating: 5)
Our AC went out and Tyson was absolutely awesome! Helpful, polite and hardworking! Appreciate the help!!

Review 93 (2024-10-28 - Rating: 5)
Great service technician. Very respectful of our property and informative regarding our A/C -Heating equipment . Ralphique was very professional. I highly recommend Paschal Air.

Review 94 (2023-10-10 - Rating: 5)
Herbert is very professional and pleasant to work with. He installed surge protectors on inside and outside of my units today. My neighbors dogs were in his yard and tried to jump my fence several times. Herbert kept his composure and continued to work until owner came home and put dogs in house. Thank you, Herbert, for an awesome job today.

Review 95 (2024-08-31 - Rating: 5)
Paschal is always professional, Jake the technician is very professional. The company is easy to work with

Review 96 (2023-11-07 - Rating: 5)
Very friendly and professional. Called ahead as promised so I could put my dogs away. Respectful of me, my time and my property. Informative and transparent. I love that he took pics of the unit while he was in the attic to show me instead of just telling me.

Review 97 (2023-08-25 - Rating: 5)
Chris is the technician who helped with my request. Hes a great guy and took detailed look at the HVAC in the attic and also the outdoor unit and helped with quick cleaning to clear off some build up. He also suggested some alternatives to tuning the system and answered all my questions on the maintenance plan. And they are super quick to respond. I would definitely recommend them.

Review 98 (2024-09-07 - Rating: 5)
Their knowledge and work quality is 100%The guy was very friendly.

Review 99 (2023-07-15 - Rating: 5)
Called since our AC was tripping the circuit breaker in over 100 degree afternoon. The next day, a technician called and said hed be over in 25 minutes, he apologized when he got here for taking 35 (I definitely did not notice). Thoroughly checked everything, had a few suggestions but said it all look good, including in the very hot attic. Overall good experience.

Review 100 (2023-11-27 - Rating: 5)
Oscar was very professional, informative, and informed me of the items he was inspecting to ensure my furnace was working properly. 😊 Everything checked out okay, and Oscar assisted me with updating my protection plan for my hvac. Thank you for a job well done.

Review 101 (2023-10-17 - Rating: 5)
I just wanted to commend the Paschal Plumbing crew especially Donna who responded to my request with kindness and prompt efficiency. Also, James the Master plumber resolved our plumbing issues with no problem as he petitioned to save us a few bucks along the way. He was also able to detect a carbon monoxide leak in our garage which most definitely prevented a tragic episode. Thanks again!

Review 102 (2023-07-12 - Rating: 5)
I had a wonderful experience right from making the appointment until the job was completed.They were punctual, professional, knew their job, and communication was awesome.I would definitely use Paschall in the future if needed and highly recommend this company.

Review 103 (2024-11-08 - Rating: 5)
Tiffany was professional and did a great maintenance check on our system. She installed a new filter and answered all of our questions.

Review 104 (2023-07-11 - Rating: 5)
Hottest summer on record and our AC goes out. We were told a minimum of two weeks and we live in TEXAS!! I was referred to Paschal by another company who was booked to the teeth. The next morning a very polite, professional technician was at our door. He diagnosed our problem, repaired what he could and told us we would hear from the company shortly about the cost and to schedule a return appointment for the installation of the part he didn’t have. I’m gobsmacked! Great company

Review 105 (2023-12-02 - Rating: 5)
Devon came out and did a great job - he was honest and knowledgeable, and able to go over/easily fix all of the problems that we had, taking the time to make sure it was done the right way. Very friendly people; very professional.

Review 106 (2024-10-13 - Rating: 5)
Good service at time promised. Your serviceman is a good one. Keep him.

Review 107 (2023-09-08 - Rating: 5)
I had a service man come out for a problem we were having with our a/c. and after the visit I was not very happy. After the initial review I put up, Caleb from Paschal Air reached out to me and we were able to resolve the issue. Caleb made things right and Im really impressed that he took the time out to call and fix the issue. I will certainly use them in the future as I know this company cares about their customers.

Review 108 (2024-11-11 - Rating: 5)
Technician was very thorough. Took his time to do a good job. Made sure everything was in good order. Very satisfied.

Review 109 (2023-06-21 - Rating: 5)
We were long-time customers of Big Bear AC, but now that they have merged with several companies to become a much larger company, there has been no decrease in quality. Our AC unit stopped working Saturday night. I sent a message through their website on Sunday morning, and even though they were closed, they responded right away and made an appointment for Monday morning. Thats great service!

Review 110 (2023-11-20 - Rating: 5)
Charlie was super to work with. The billing rate is on the high side but the company offered us a $100 discount and that brought the total charge down to what other co’s had quoted.In one hour he fixed four problems.

Review 111 (2023-08-08 - Rating: 5)
Herbert Berrios was our service provider and did a wonderful job. He was on time, professional, respectful and told us about the August membership deal and pricing on systems we could add to our AC for better performances.

Review 112 (2023-06-16 - Rating: 5)
Christopher was very knowledgeable about his job, very helpful as to what we need to do to help bring the electricity costs down in our house. Showed us that the capacitor was too warm & should not be. Mindfulness of our property. Glad he didn’t have to stay up in the attic for long as it was so hot up there.

Review 113 (2023-04-09 - Rating: 5)
Very pleased with the service and professionalism that I received from Jorge and the other technicians who installed my HVAC system. The experience from the appointment setters, service tech, salesperson, to installation techs was very positive. I am a legacy Walker customer so my expectations were high and Paschal exceeded them. Thank you for the great service!

Review 114 (2023-11-18 - Rating: 5)
Awesome Experience. James Evans was very professional and helped resolve my electrical problem. I had previously recieved a quote from another electrical company who suggeated I replace my whole electrical panel for about 10k. I called Paschal Air, Plumbing & Electric for a 2nd opinion and they came out the same day and in the evening to work around my schedule. James fixed the problem for less than $100. Can you imagine my relief! I appreciate that he didnt try to sell me a new freaking panel. Thank yall so much! I will definitely recommend this company to anyone I know with electrical issue thanks to employees like James Evans.

Review 115 (2023-11-01 - Rating: 5)
10-31-23. Had Paschal come out for a seasonal maintenance. Alan Lopez came by and inspected our heating unit. He was very polite & told me what he checked & that everything was good. Having a maintenance agreement for the year is totally worth it. Great job Alan!Jessie & Clint installed our new air conditioner system this past Saturday and we couldnt have asked for anyone more polite or professional gentlemen than these two. They arrived a little before 9:00 a.m. and they stayed until the job was completely finished which wasnt until 9:00 p.m at night. With the temperature of 100 degree outside, in the attic, it had around 120 degree or so & they didnt a bit, well, maybe a little, but they got they the job done. We are so pleased.And, I have to give a great recommendation for Josh, the service technician that came out Sept. 1st when the air first went & then came back out Friday when the part came in finally, but unfortunately that was not the problem. Anyway, with Josh explaining things to me, we decided on the new system & now we are very Happy Customers. Thank You Josh, Jessie, Clint, Connor, ChuckI do have a little complaint, though. Tuesday & Wednesday, waiting to find out about when the part was coming in & when Josh would by, I had to call several times, instead of someone calling me to let me know. That is my only complaint.

Review 116 (2024-09-24 - Rating: 5)
Jacob was awesome! Explained everything thoroughly and was a big help! Thank you!

Review 117 (2023-10-18 - Rating: 5)
Herbert was exceptional!! He was extremely knowledgeable, reasonable with his recommendations, and diligent in assessing all aspects of our units. Truly could not be more pleased with the work product or professionalism. Thank you, Herbert!

Review 118 (2022-09-13 - Rating: 5)
Walker Co. was absolutely amazing. My neighbor recommended them because she was telling us how awesome their service was and professional and how thorough. I called the same day, and they were here in less than 24 hours and was in constant communication. I am so happy I went with this company, and not to mention its affordable and the customer service from the operators to the techs were outstanding. You won’t go wrong with them!!! Thank you Walker!!!!

Review 119 (2023-06-26 - Rating: 5)
Raphique was absolutely wonderful. Professional, unimposing, prepared, friendly, good listener and he knew his stuff. He found the problem, showed me what it was and explained the issue. Repaired my AC and it’s works better than it ever has. I would 100% recommend this company! Thank you!

Review 120 (2023-08-09 - Rating: 5)
The hvac technician and plumber both came out on separate occasions to analyze and diagnose our issue. Oscar and Lewis exemplified professionalism and knowledge executing their do-diligence. They went above and beyond for customer service and we were left with the proper repair for a good price.

Review 121 (2024-09-13 - Rating: 5)
I forgot the mans name but he was on time,did a great job and was very helpful@

Review 122 (2024-11-14 - Rating: 5)
They helped me on the same day! Very professional. Thanks a million!

Review 123 (2023-11-15 - Rating: 5)
They expertly installed a new water heater in our attic for us. The price was reasonable and they were friendly, knowledgeable and prompt. I will continue using them.

Review 124 (2024-09-03 - Rating: 5)
I live in a very old house. The faucet in the front yard was leaking some. I called Paschal because they had done good work for me before on my A/C. They dispatched James. He is very knowledgeable and personable. He explained that the pipe was basically rotting out & very likely to crack if worked upon. He was able to quickly address this by a total replacement of the pipe from the meter to the house. I am very pleased with his explaining what my options were. It took about half a day to dig a trench along the old pipe, done by the digging crew. Just today he took about half a day to lay in the new pipe and connect it up. He had me test the flow to the bath tub. It came out clear because James took the time and effort to clear the new pipe of any dirt. I am very pleased.

Review 125 (2024-09-06 - Rating: 5)
I have a few rental properties and these guys always show up when they say they will arrive and do a good job

Review 126 (2023-10-24 - Rating: 5)
Raphique was a fantastic technician. He gave us an honest assessment of our 12 yr old furnace unit and did not try to upsell. His preventive maintenance will keep us toasty this winter. Thank you for the great work!

Review 127 (2023-07-18 - Rating: 5)
I’ve used Paschal for several yrs for our furnace/A/C. I’ve used their membership program for quarterly maintenance and been very happy with their service. They also are very responsive to emergencies too. My A/C just stopped working this week and I called them at 3:30pm and they had Raphique Campbell at my house by 5pm. He was very friendly and informative and explained what the problem was and what I could do to help avoid it. I highly recommend them.

Review 128 (2020-10-09 - Rating: 5)
My parents have used their annual maintenance service for decades, so they recommended I call Metro when I needed maintenance & had a leak from the AC.Everyone I spoke to was great! From my first call Jessica (I think!) was pleasant & happy to speak with me! She was able to schedule me today for a late afternoon, but she called back to let me know they could come early & was just as delightful.The men that came were just as nice! They didn’t mind my dog wanting to show off or get pet & shared with me about their dogs. They QUICKLY showed me where my problems were & Fixed it, and took pictures to help me w/ the insurance. They showed me where I had filters already & showed me how to check/change them, AND made sure it was dummy proof that I could check them on the specific date & writing all the directions on the actual filter (We agreed NYE ... so now I won’t forget! 😉), and just generally were good guys.I’ve had insurance companies and roofers and all kinds of trades out here since the last bad storm, and I genuinely enjoyed every aspect of my engagement with this company for the first time in a long time!Highly recommend the quality of work, timeliness, knowledge & expertise as well as being easy people to work with! 👍🏼

Review 129 (2022-06-25 - Rating: 5)
Benjamin did an excellent job during our maintenance check on the AC. He worked quickly and quietly to service both the outside unit and the one in the attic. He also took time to answer questions that came we had regarding our heating system from last winter. There were a couple of issues that came up about the maintenance plan we had already paid for, and he contacted the main office to resolve them before he left. We will definitely ask for Benjamin for any future services.

Review 130 (2024-12-13 - Rating: 5)
John was fine. Would definitely use again.

Review 131 (2023-10-06 - Rating: 5)
After years of paying for check ups to our a/c with no results Paschal technician, Jorge Diaz found the root of our problem. Jorge found there is a second damper.Of course the entire sistem worked well as he was conducting his inspection. Yet he told us to call back as soon as it act up again. By the way, there was no charge for the two hours he spent testing our a/c. When we noticed the issue we called back and Jorge came in. That second damper needed replacement. They didnt have the part available but ordered it and in less than 3 days he installed it. Jorge and everyone we contacted at Paschal was extremely professional, helpful and friendly. Jorge is an extraoidinary young men and we would recomend him and Paschal to everyone in need of a/c services that are affordable and handled with expertise. Thank you !!

Review 132 (2023-06-28 - Rating: 5)
Tech Chris expertly solved a couple of minor problems with my system. Ive owned several rent houses over the years. These guys arent the cheapest, but they are a *very* well organized company. I passed the good word onto NextDoor. Will use them again.

Review 133 (2024-09-27 - Rating: 5)
Outstanding service from John and Matt at Paschal Air, Plumbing and Electric. My go to from this day on!

Review 134 (2023-09-05 - Rating: 5)
I would award 6 Stars if I could. Our service technician Herbert was exemplary in every way; excellent knowledge and capability, stellar customer service and skillset. Hugely reassuring to know Paschal Air, Plumbing & Electric has service folk the likes of Herbert.

Review 135 (2023-11-30 - Rating: 5)
Its hard to find a good plumber, yall, but I love Paschal! They have maintained my A/C units for 4 years now (one is 17 years old), and today I was happily introduced to their plumbing services when Charley performed my tankless water heater maintenance.Charley was fantastic: educational (he let me observe the process and told me everything he was doing), thorough (performed visual checks on ALL of my sinks/toilets while the tankless was going through the cleaning process), extra (he gave me preventative advice about my emergency shutoff valve in the front yard), friendly, competent, and made replacement recommendations for my 27 year old plumbing fixtures without the up-sell. All-in-all a pleasant guy to work with.I have to be honest: I was originally skeptical when Paschal took over my Mom-and-Pop A/C company several years ago (as we had used that local company for over 15 years), but Paschal has provided the quality and level of service I had been previously spoiled on. Even their receptionists/schedulers are friendly and helpful. Today Paschal earned my plumbing business as well. Keep up the good work!

Review 136 (2023-08-14 - Rating: 5)
Awesome service ,professional, and knowledgeable. Marquis did a great job. We also bought the maintenance plan so we dont have to worry about our system.

Review 137 (2023-06-16 - Rating: 5)
Juan was absolutely outstanding. Wonderful personality, knowledgeable and very thorough. He even opened the new part box in front of me, impressive. I would like to request Juan for my future services. Thank you!

Review 138 (2025-01-02 - Rating: 5)
Fixed the problem fast.was polite and respectful.

Review 139 (2024-09-04 - Rating: 5)
Our air conditioning went out and they had a service tech here within a couple of hours.

Review 140 (2024-09-05 - Rating: 5)
Tyson McLaughlin is very experienced and knowledgeable. He thoroughly cleaned and inspected all 3 of our units in preparation for the coming winter. He also made recommendations for possible upgrades that may be helpful in the future, without any high pressure tactics. I highly recommend the Paschal maintenance plan.

Review 141 (2023-09-25 - Rating: 5)
Excellent service from Herbert. He was on time, courteous and very knowledgeable on our system. Paschal has maintained the quality we always received when Walker Heat and AC was a separate company.

Review 142 (2023-08-03 - Rating: 5)
Yashua was very thorough, personable, responsive to questions, and full of great suggestions. I trusted him completely with my HVAC systems, and am looking forward to having him return to service them again in the future.

Review 143 (2020-06-26 - Rating: 5)
Been having Metro Energy Savers Come out and maintain our unit for many years now. They do a great job check inside and outside units.Did great on getting parts and installing them at a great price. Thank you!Update in service: 6/25/2020Tech Josue did a excellent job both on his customer service and servicing the unit. Very understand an respectful. Thank you again for your services!(Had some issues on phone with the receptionist not understanding what we needed when making appointment. Not asking us the right questions to find out what we needed or who we were to find our information.)

Review 144 (2023-11-03 - Rating: 5)
Paschal knocked it out of the park on our tankless water heater install. Professional, courteous, and worked until the job was done. Definitely best value for the work we had done.

Review 145 (2024-09-26 - Rating: 5)
Dawson Fultz provided excellent service and answered all of my questions throughly!!!!

Review 146 (2023-09-29 - Rating: 5)
Great job installing my EV outlet! They are less expensive than others I contacted, friendly and knowledgeable. Will use again when I get my wall charger!!

Review 147 (2019-12-11 - Rating: 5)
Ive been calling Metro Energy Savers for years and highly recommend this company. Justin is one of the best technicians that Ive met--highly professional and conscientious. I will request him for my future service visits. (The dog liked him, too ) UPDATE 09/11/19: Metro Energy Savers came out again today. Very impressed that they were at my house by 10:30 am after I called at 8am this morning. Josh was excellent. My AC issue was resolved and I was back at my office before Noon. I continue to recommend this company. They are my heating and AC go-to!

Review 148 (2022-08-10 - Rating: 5)
Great communication and follow up. I called this morning and was told between 8a and noon. Around 11 the office called me back and said a tech was in the area if I was ready. I confirmed and the technician showed up about 10 minutes later. He asked questions regarding what was happening. He checked the thermostat, HVAC unit upstairs and the outside compressor unit. He found the problem, repaired it and returned to verify the system was working. Very efficient. I will use them again in the future.

Review 149 (2023-09-13 - Rating: 5)
Big thanks to Yasua and the entire Paschal team for a great experience. My HVAC received a tune up, and an a maintenance plan was set up for continued support. Very happy with the results, thanks again!

Review 150 (2023-10-28 - Rating: 5)
Fall/Winter HVAC check (10/24/23). Everything working fine. Within 24 hours, had to call for service due to a System Malfunction - Outdoor Unit Communication Fault (36 events). STATUS: OUTSIDE SYSTEM ERROR. Waiting for technician to return this afternoon (10/26/23).Technician (Jorge) arrived on the afternoon of 10/26/23 and found the cause of the Communication Fault. Repaired a couple of chafed wires in the outdoor unit which caused a short. Also, modified the P trap of the indoor unit to provide for better drainage.Paschal has always been responsive to our HVAC system needs and stands behind their work in resolving those issues in a prompt and professional manner.

Review 151 (2023-10-27 - Rating: 5)
Moe did an excellent job servicing our two HVAC units. He joyfully performs his work and is very servant-hearted! A great asset to Paschal Air!

Review 152 (2023-07-31 - Rating: 5)
Oscar is straightforward, honest, cheerful and knowledgeable. Really helped us out and never mentioned getting a new system despite the great age of our two HVAC units.

Review 153 (2023-11-27 - Rating: 5)
Great immediate response. Sterling cleaned out the faucet quickly and for only the cost of the service call. Professional and thorough. Will use them again.

Review 154 (2023-08-25 - Rating: 5)
Herbert was great!!! I really appreciate his professionalism and how knowledgeable he was about my issues. In the future I would like Herbert to come back if I need any additional service.

Review 155 (2019-07-01 - Rating: 5)
AMAZING SERVICE! My A/C was over 30 years old and was not cooling. My brother, who bought a unit two days before from Metro Energy Savers, highly recommended me to call Metro Energy Savers.I called Metro Energy Savers to come and check it out. It turned out, that I needed a lot of work done. I had my 30 yr old unit replaced by Jesse (technician) at Metro Energy Savers. Jesse is an excellent tech. Jesse is extremely professional, knowledgeable, and friendly. Unfortunately, they werent able to install the new system the same day. So, Jesse offered to loan us a window unit until he was done installing our new system. Jesse is a hard worker. He stayed late each day to finish the job. Jesse is a great asset to Metro Energy Savers. Jesse went above and beyond the company values. I love the entire staff, great customer service and very professional. I also, want to give a special thanks to Mr. Connor in finance who worked hard to get me approved. I am so happy that I had a honest and reliable company to call on.

Review 156 (2022-07-21 - Rating: 5)
Billy from Walker was very professional and knowledgeable. At the same time, he communicated well on his diagnosis and explained it in a very simple way which enabled me to make a quick decision on the repair job. The problem got fixed in the first go with Walker when another AC repair company I was using earlier had been struggling with the issue for over a year. Thanks Billy / Walker. Highly recommend for HVAC work.

Review 157 (2020-06-06 - Rating: 5)
I’ve used Metro Energy Savers for a few years. I’ve had different technicians and all have been very friendly, professional, and patient explaining what is going on. When possible, they gave me options and let me decide how to spend my money. Last year I had an old unit go out. It was over 14 years old. Today it went out this week. They were over the same day and took care of everything. I didn’t have to pay the service fee or the part they had to replace.If you need someone to take care of your home, I highly recommend this group of hard working professionals.

Review 158 (2023-07-20 - Rating: 5)
AC wasn’t working and it was 104° outside. Called Paschal Air. The technician Oscar arrived within the hour! Diagnosed the issue and fixed it quickly! He was very thorough and didn’t try to “up sell” me. Won’t use any other company from here on out.

Review 159 (2020-06-24 - Rating: 5)
Mark Peel, the salesman was courteous, professional, and honest. We were nervous about the new technology, but he answered all of our questions until we were comfortable. You cant beat their warranty, which speaks volumes to us about them and their products.The installation crew was great. Very professional and knowledgeable. Answered our questions and showed us how to use the new thermostat. If anything came up, they immediately got an answer for us.

Review 160 (2020-09-28 - Rating: 5)
Metro Energy Savers installed our unit about 5 years ago. So, when we had an issue, I immediately called on MES. My unit was not cooling. The first technician Robert came out to fix the issue by unclogging the drain line and he was quick. He wrapped up in about 30 to 40 minutes, however, the unit never cooled. I waited a couple of hours on Saturday hoping it would cool, however, it did not. I was not happy and called MES back and told them of the ongoing issue. Candy advised that someone could come out, however, it would be considered an emergency unless I could wait until Monday. I then explained to Candy that I had already paid for a service and the issue did not get resolved, nor, did I want to wait until Monday. I needed her to resolve the issue without me paying any additional cost because the same issue was still occurring. Candy called me back and said Brandon was on his way. Once Brandon arrived, we explained in detail what had occurred and the continuing issue. Brandon took time to investigate, diagnosis, and fix the issue. He spent almost 2 hours here yesterday ensuring that our unit was cooling as it should have been. Brandon was knowledgeable, courteous, and a Subject Matter Expert in his specific discipline, HVAC. I finally had peace of mind about our units capabilities. Brandon Harvey saved our relationship and future business opportunities with MES. He is truly an asset and I trust him for all our AC/Heating future needs. Thank you Brandon Harvey and God Bless You. :)

Review 161 (2022-02-28 - Rating: 5)
Walker Air Plumbing and Electric does our yearly maintenance for our heating and cooling. They are always on time and super professional as well as detail oriented. They send a full report of everything that was checked during each visit as well as change out the filter for us. Highly recommend this company. Nathan and all the other guys we have had in our home are absolutely amazing.

Review 162 (2022-06-08 - Rating: 5)
The technician got here when he said & figured out the issue within 10 mins. Had it fixed within 30 minutes. Excellent job, great service & our house is no longer 90 degrees. So happy. I will recommend these guys to my friends.

Review 163 (2023-08-02 - Rating: 5)
I never ever leave a review, but Charlie with Paschal today, certainly deserves one.Charlie not only knew what he was doing, but you could tell right away he was a true professional. He was quick and efficient in fixing our problem, plus he was a very polite and personable young man I can promise you this: any future plumbing needs in our household, well be calling Paschal and asking for Charlie! Give this man a raise!

Review 164 (2022-06-17 - Rating: 4)
The tech was great! Very professional and helped out a lot. I’d give five stars but they said early morning and no one showed up until around 1230. I got a text when the worker was on the way. Again, great experience with the tech. Just wish I hadn’t have wasted my morning waiting.

Review 165 (2023-09-14 - Rating: 5)
After I had my water heater installed. I asked for technician to come check our air conditioner. Luis came and he checked everything and he completed the repairs. He was knowledgeable and courteous. Thanks!!

Review 166 (2023-04-07 - Rating: 5)
I had contacted Paschal for a walk-in shower leak issue. James came in to assess this issue. He was very professional and courteous. Helped explain the issue and was very knowledgeable. He was able to diagnose the issue and took some detailed photos and notes for future work. Highly recommend James and Paschal Air, Electric and Plumbing.

Review 167 (2018-03-15 - Rating: 5)
We have had a great experience even during tough situations. Our heater broke late one night in the winter and our AC went out in the summer. Waymon took care of us with excellent customer service each time and thoroughly explained repairs and options. Julie at the office has been tremendous as well. We got a great deal with good finance option. They make tough situations easier with exceptional service!!

Review 168 (2022-06-29 - Rating: 5)
Had an emergency plumbing issue and Matt Jolly saved the day! He arrived quickly and had everything under control in no time. Rates were reasonable and folks on the phone couldnt have been nicer! Walker is now in my contacts as the preferred plumber.

Review 169 (2023-11-17 - Rating: 5)
Had a 220-240 v NEMA 14-50 plug installed right next to my breaker box, for my EV charger. Work was done quickly, cleanly, and solid. Working as expected.

Review 170 (2024-10-03 - Rating: 5)
Technician did an outstanding job!!! Thank you for your hard work!!

Review 171 (2019-09-24 - Rating: 5)
Well I had to call Metro Energy for something else that went wrong on my AC unit! I am glad they sent Josh back! AGAIN! Josh was thorough in doing his best to find the most cost effective solution. He tried to only replace the relay part but that part alone did not stop the AC from running inside when it shut off outside! Ultimately the control board needed to be replaced. He made sure to check to see if my unit was still under warranty. It was which afforded me the opportunity to pay a lower price for the part. I was unaware of the warranty and he could have not shared that but He did! At my request Josh also changed out my thermostat and tested the ac and heat to make sure all was well. Finally I asked him a gazillion and one questions and he answered each one and did not leave until I was completely satisfied with testing and making sure all of my questions were answered. I appreciate Metro Energy and quality employees like Josh!!!Sincerely YDavis Arlington

Review 172 (2022-04-19 - Rating: 4)
Had a maintenance service done. Tech was very good, on time, professional and communicated well. The reason I didnt give 5 stars was I believe when coil cleaning is part of the service, it should be more than just spraying some water on the coils from the outside with the shell still on. Even at that, the price was still good.