B.L. James & Son
Located in Arlington, Virginia
Address: 1825 N Bryan St Suite 100, Arlington, VA 22201, United States
Phone: +1 703-243-0655
Rating: 4.9
Services
- Identifies as veteran-owned
- On-site services
- Online estimates
- Language assistance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
- Repair services
- Gender-neutral toilets
- LGBTQ+ friendly
- Transgender safe space
- Appointment required
Categories
- Plumber
- Contractor
- HVAC contractor
- Septic system service
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-16 - Rating: 5)
Michael was great! He showed up right at the scheduled time, he was professional and courteous and diagnosed the issue immediately. He was super helpful and we will definitely reach out and ask for him for any future plumbing needs we may have. -
Review 2 (2024-08-28 - Rating: 5)
I had a wonderful experience with BL James & Son. Firstly they responded quickly to my request for service. Aaron reached out and got me on the schedule in less than 24 hours. The plumber, Michael Smith, was punctual, professional, knowledgeable and personable. He tried many simple things to mitigate the problem and was very cost effective in his approach. No hard sales of unnecessary services. Honest and trustworthy. I really appreciated that. I highly recommend this company. I have used them for HVAC and plumbing needs. -
Review 3 (2024-06-17 - Rating: 5)
Aaron is Professional, polite and get the job done quick 👍 . I highly recommend.Few days later we have Michael come in to clean out pipe line and change shower head. Michael was friendly and very professional. Good team 👏 -
Review 4 (2024-11-06 - Rating: 5)
Professional & on time - We had a Hans Grohe shower mixer that would not cooperate. I called B.L. James for support. They had installed the new water heater in our old DC row house. Within 12 hours, Michael had come to diagnose the problem and found a couple other things we had not noticed. Within 36 hours, we had a plan. Very efficient. -
Review 5 (2024-12-09 - Rating: 5)
Michael from BL James & Son was fantastic! He was able to come out very soon after we discovered a leak in our bathtub. Michael was quick, thorough, and knowledgeable—he did a great job explaining the whole process. -
Review 6 (2024-10-25 - Rating: 5)
Michael from BL James & Sons was extremely helpful, a problem solver, and did a great job in replacing an ancient, North Arlington outdoor water faucet today. He was efficient and professional and we highly recommend him and BL James. -
Review 7 (2024-09-06 - Rating: 5)
Fantastic experience working with these guys. There was a leak coming through the ceiling under the bathroom. Michael came out and was able to diagnose the leak right away. He was phenomenal. He walked me through what he saw and explained possible solutions. Michael even took the time to look at a few other concerns around the house! He gave several helpful tips on preventative maintenance and how to address other common problems he saw. I’d absolutely call these guys the next time I have a plumbing issue. -
Review 8 (2024-11-16 - Rating: 5)
Michael was professional, knowledgeable, friendly and efficient. He went above and beyond by also checking on my bathtub drain and taking extra time to clean it out. Thank you, I’ll definitely use BL James & Son again. -
Review 9 (2024-12-04 - Rating: 5)
Excellent customer service; the team kept us informed of each step of the repair process. They took the time to explain the repair and they had very fair pricing. They are a true local Arlington company that works to take care of their community members. -
Review 10 (2024-09-25 - Rating: 5)
Had a great experience with BL James yesterday when plumber Michael came to assess our leaky guest bathroom sink. He was friendly, thorough and honest and saved us a costly repair by providing a few alternates for the fix. Thank you Michael! -
Review 11 (2024-09-10 - Rating: 5)
Mike and Jose just serviced our unit. They were thorough and explained everything. They were prompt and kept in touch regarding the appointment. The heat pump installed by BL James has lasted longer and works better than any unit we’ve had in the past. I’m happy to have a local company I can trust! -
Review 12 (2024-08-23 - Rating: 5)
Michael came out and helped us diagnose a couple of issues - shower pressure and a leaking toilet. He was knowledgeable, informative, timely and really supportive. I have worked with other plumbers in the past, but BL James and Son will be my first choice every time moving forward. -
Review 13 (2024-06-05 - Rating: 5)
Great service. Strongly recommend. Michael arrived on time, same day I called. Friendly, honest and professional and did the work promptly. No more leak! -
Review 14 (2024-10-01 - Rating: 5)
A neighborhood favorite; always first-rate service here. Michael has been great with our recent plumbing problems and Aaron and all the heating and AC techs are all super-reliable. Just wish they had electricians on staff as well! -
Review 15 (2023-11-16 - Rating: 5)
Aaron and Diego did a great job with my new HVAC install - they were prompt and completed the work (a full system replacement) in 1 day without damaging any drywall (difficult given the tight space). Will certainly use them again. -
Review 16 (2024-08-03 - Rating: 5)
Tom Terrell is an experienced and knowledgeable technician and has done a great job on my recent no A/C call and subsequent follow up maintenance. Ive tried a few other HVACs in the area over the years and have come to trust BL James&Son for my maintenance and repair needs. Highly recommend. -
Review 17 (2024-08-29 - Rating: 5)
Mike Smith visited the residency at Bayliss Drive and provided excellent insight as to what was wrong with our water heater. He explained all the details in the way we understood. In addition, he was very professional. He fixed the water heater very fast and was very polite and patient with our questions. Thanks! -
Review 18 (2024-07-17 - Rating: 5)
Highly recommend BL James & Son. They were quick to respond, easy to schedule, and were very efficient. Michael did a great job and helped identify other issues in the home that we were not aware of. We will definitely use them again. -
Review 19 (2023-04-27 - Rating: 5)
Chris at the front office was responsive and made it easy to schedule an appointment. Aaron was the tech that came out who was on time and prepared. We had our two large units checked at our commercial facially. Aaron not only replaced belts, filters, and other small items, but found a leak in our system that was quickly address & we are back in business. They are now scheduled for the next 5 years for routine maintenance. Thank you BL James -
Review 20 (2024-07-10 - Rating: 5)
Michael called ahead to let us know he could arrive early, which we were grateful for. He communicated well and explained how he was unclogging the drain, and provided useful tips to avoid and treat the clogged drain in the future. Michael was very pleasant and if we had another plumbing issue, we’d be happy to use his services again. -
Review 21 (2024-12-20 - Rating: 5)
After struggling to find a company that could service our older HVAC system and also committed to showing up for the confirmed appointment, it was a breath of fresh air to work with everyone from B.L. James & Son. From the person who answered the phone and set up the appointment, to the team who arrived and completed the service--STELLAR! Well not only be using B.L. James & Son for our future needs--but Im recommending them to our entire condo complex of 36 units. -
Review 22 (2024-03-01 - Rating: 5)
I would highly recommend BL James & Sons for any of your heating, cooling or plumbing needs. I had an AC unit that was told needed to be replaced. Called BL James & Sons to get a second opinion and Robert came to take a look at our unit. Though the unit is older it still runs great and Robert was able to assess the issue (a cracked tube) and explain what the issue was. He quickly left to find a replacement part, came back, and fixed our unit. This was my first experience with this company and I can say that they are honest and knowledgeable. -
Review 23 (2024-10-29 - Rating: 5)
Excellent experience. Michael Smith came not just on time but early (calling first to make sure that was ok), diagnosed the problem instantly, helped save some $ by checking first to see if we had a necessary part, and was courteous and very efficient. -
Review 24 (2024-07-17 - Rating: 5)
I was having trouble with my garbage disposal and did a Google search for plumbers in my area. Im glad I found B.L. James & Son! They sent Jorge out to figure out what the problem was with 48 hours of my inquiry. He was on time and explained in detail what the issue might be with the disposal. He even provided me with a information on how to fix the problem myself if it should happen again. Thanks for the great service Jorge! -
Review 25 (2023-03-28 - Rating: 5)
We have used this company exclusively for the past 2 years to install a new AC unit and also service plumbing issues and installing a sump pump. They are always on time, clean, so friendly, and professional. One technician George took the time to explain as he worked the entire process of installing a sink to my husband who learned a new skill he felt unsure to do on his own. We have been thrilled with the experience every time we’ve needed them and their emergency next day services are a lifesaver. We will never use anyone else! Love this company! -
Review 26 (2024-05-07 - Rating: 5)
The greatest plumbing experience I’ve ever had. From the moment George walked in the door he had a great attitude. His vast amount of knowledge and passion shows. He completed all the work needed for my new home very efficiently. Once done he walked me through everything he did and explained everything very thoroughly in an easy to follow kind of way. Couldn’t have asked for more and will definitely be choosing them again if I have any more plumbing concerns in the future. Great guy. -
Review 27 (2024-05-21 - Rating: 5)
Totally the best. George and Michael are awesome, super skilled and knowledgable plumbers, and saved me a ton of $$$ with their work in retrieving a metal object well down my sewer pipe, and then hydrojetted the line so its good forever. Super impressed with their professionalism, mastery and skill and the way they interacted with me. They did a great job cleaning up too. Robert at the office was honest and straightforward and gave me an estimate that was fair, knowledgeable about what could be done, honest and the price didnt change at all - compared to the bait and switch and experience limitations of other plumbers I have used. I have a plumber now: BL James. No need to call around. These folks are great and trustworthy. As you can tell, I am a happy customer. -
Review 28 (2024-08-30 - Rating: 5)
Great service for a bathtub emergency - Michael was responsive, patient, and more than willing to explain our issue and how to resolve it. Happy repeat customers! -
Review 29 (2024-05-15 - Rating: 5)
Michael came by this afternoon to clear out our basement drainage pipe. He arrived on time for the scheduled appointment, assessed the problem with a holistic review of the plumbing, and worked quickly to fix the blockage. He gave recommendations for keeping it clear and was a great help to us. Will hire again. -
Review 30 (2024-05-22 - Rating: 5)
These guys are good!!Robert was professional and thoughtful!Jorge led the installation. He kept the worksite clean. Clear communications and awesome manner. Good craftsmanship.Chris, the office manager, is responsive, professional, and helpful.They are very lovely to work with. -
Review 31 (2024-02-18 - Rating: 5)
Just had a lot of plumbing things I needed to get done handled by Jorge. He is knowledgeable and an all around nice guy. From replacement of old pipes, to hydro jetting, to installing new water lines, he knows what he is doing and is respectful and pricing is very competitive. Ive had this company help me out with a new water heater a year or so ago as well and they did a great job. From a guy whose struggles to find good folks in these sectors, 1) I wish I found these folks sooner and 2) I wish they covered more electrical b/c I havent found someone on their level in that space. For everything theyve done for me, I dont think youll find better quality for the price. -
Review 32 (2024-10-16 - Rating: 5)
Service was prompt and Michael was very professional. He patiently described why we had a gas leak and showed us where the cutoffs are - very important for our safety. -
Review 33 (2024-08-29 - Rating: 5)
Perfect experience. Ask for Michael Smith for your plumbing needs. Explained everything extensively. Verified the detailed visit write-up with me before leaving. -
Review 34 (2024-03-07 - Rating: 5)
Robert and BL James did a fantastic job getting a new heat pump system into my condo in Arlington. They not only had the best combination of price and equipment quality of any bid I received, they were also fast, efficient, flexible, and courteous. HIGHLY recommended. -
Review 35 (2024-07-23 - Rating: 5)
Michael Smith from BL James and Son did plumbing work for me today. He was extremely knowledgeable, efficient, and friendly. All the work was completed in under 2 hours. -
Review 36 (2024-06-25 - Rating: 5)
George, the master Plumber did an unbelievable job. Professional, professional, professional, fast, fast, fast good good good great great great. -
Review 37 (2024-03-09 - Rating: 5)
Have always had a good experience with BL James. They’re very responsive, reliable, and do high quality work with reasonable prices. No upcharging or gimmicks here. I’ve even been offered free troubleshooting over the phone to try and fix issues rather than booking an appointment. Truly first class. In fact just had a great experience having our garbage disposal replaced by Michael. He was on time, thorough, and quick. Yet another example of why BL James has become my go-to company for HVAC and plumbing needs. -
Review 38 (2024-02-15 - Rating: 5)
Michael arrived on time, was very easy to talk to, determined the problem quickly, purchased the necessary equipment and installed the new faucet and valve. He picked up after the job. I would strongly recommend him and BL James for any plumbing issues. -
Review 39 (2024-05-14 - Rating: 5)
May 14thI had two technicians from BL James and Son come out today. Jose tuned up my AC unit and Jorge did some plumbing and fixed my tub. Both young man were very knowledgeable, efficient, and professional. I was very impressed with the service and changed from a one time visit to a yearly contract. Highly recommend this company.Carolyn Thiell -
Review 40 (2024-06-12 - Rating: 5)
I didn’t know much about the company itself as this was the first time working with BL James & Son. Had the pleasure working with Robert and he was very knowledgeable and professional. Thanks to Robert, BL James & Son will be my go to for all hvac and plumbing solutions. -
Review 41 (2024-02-05 - Rating: 5)
B.L.James & Son has provided us excellent plumbing service. Their scheduling was helpful, and Michael, their plumber was right on time. He explained what was going on with our drain clearly and laid out the steps required to address the problem. He completed the work when he said he would, cleaned up thoroughly, and made helpful suggestions to avoid a recurrence of the problem. A great experience - would recommend. -
Review 42 (2024-06-11 - Rating: 5)
I had a leak before the main shutoff valve. BL James set up an appointment right away. George and Michael frkm BL James showed up exactly when he said they would. They fixed the issue quickly, tested everything out, left the site clean and pointed out an small leak at the main shutoff at the meter that the county will have to fix that could have caused a big headache down the line. -
Review 43 (2024-11-06 - Rating: 5)
Outstanding service, excellent professionals. Mike was awesome yesterday , getting to the root cause of our plumbing issue yesterday. THANK YOU! -
Review 44 (2024-06-04 - Rating: 5)
We received exceptional service from George and Michael. They were prompt, kind, professional and knowledgeable. Would highly recommend in the future to neighbors and friends and absolutely use again if the need arises! -
Review 45 (2024-07-08 - Rating: 5)
Great experience - very professional and courteous. Michael was on time and did a great job at diagnosing, communicating the issue with us and fixing in a timely manner. Went above and beyond, highly recommend! -
Review 46 (2024-02-21 - Rating: 5)
Aaron, the plumbing technician from BL James & Sons Plumbing provided 5-star service regarding a master bath tub (jacuzzi) with a leaky faucet. Since late Fall 2023 three plumbers were called on three separate occasions. Each one had a different explanation for what was the issue. Each one said the fixtures/faucet (surrounded by ceramic tile) would have to be removed. One also said the tub would have to be removed to fix the leak; that I need to call a contractor with the intention of removing the tub and the floor tile then repairing the leak. I called Harrison at My Painter and Exteriors who have done a great work and Harrison recommended Aaron/BL James & Son. Aaron figured out the problem, fixed the leak without having to remove the tub and surrounding tile. Amazing!! If you need a plumber, Aaron and BL James Plumbing is a great choice. (As is Harrison from My Painter) Thank you, Aaron and BL James Plumbing!! -
Review 47 (2022-09-09 - Rating: 5)
A technician by the name of George just came to our house and he could not have been more friendly, competent and professional. He called and asked if he could come by early, was able to fix our broken sink very quickly. He was also very nice and kind to my dog. A friend recommended B.L. James & Sons last year and weve now used them three times. Each time has been great.They are now our go-to plumber. Highly recommend for the value, efficiency and customer service. -
Review 48 (2024-01-12 - Rating: 5)
Michael was a great to work with! He was very polite, professional, and informative about the problem and his solution. He addressed the problem and how he planned to remedy it before beginning any work. Michael didn’t waste time getting to work and was definitely efficient.I’d highly recommend Michael and his company to anyone experiencing a plumbing issue -
Review 49 (2021-10-27 - Rating: 5)
The best in the dmv! Outstanding and honest service. Aaron, our technician was on time, respectful, knowledgeable and candid about what we needed. We would work with BL James & Son again if needed. 100% recommended Overall we are very pleased with the services received and would recommend them again and again -
Review 50 (2024-03-04 - Rating: 5)
Michael was on time to service me. Michael turn off the gas stove switch. Whirlpool refuse to serve me until I got a hand turned off valve switch replace. Michael did not understand why whirlpool would not turn off valve switch. The only tool Michael need was a ranch. Thank you B. L. James & Son and worker name Michael for being honest.In the last 5 months. I have used three different plumbing companies for different issues. -
Review 51 (2024-04-10 - Rating: 5)
Aaron and his team are so trustworthy and incredibly attentive to detail. They replaced our entire HVAC system and were so prompt. They are so considerate and willing to answer any question we had. They truly cared and most importantly - they’re reliable. -
Review 52 (2024-04-16 - Rating: 5)
We had a internal water leak detected through a water consumption investigation by the county due to an unexplained increase in the water bill. George came by to investigate the source of the leak and fix the problem. He was very knowledgeable and quickly identified the sources of the leak. He explained what the problem was and patiently answered all our questions and fixed the problem. Highly recommend George and B. L. James & Son for any plumbing issues. -
Review 53 (2023-03-21 - Rating: 5)
I highly recommend B.L. James & Son, specifically Jorge. Jorge was incredibly professional and personable. He was able to schedule an appointment incredibly quickly and kept me updated on when he would be arriving. Upon assessing a broken toilet he gave clear recommendations and detailed next steps. He was even able to come back to install a new toilet just a few hours later! He was both quick and thorough in installing the toilet, triple checking that everything was working correctly before leaving. He also addressed some more minor plumbing concerns during the same appointment. Working with Jorge was a stress free experience and I would certainly recommend reaching out to him for any mechanical issues you need taken care of! -
Review 54 (2023-10-31 - Rating: 5)
I had an emergency plumbing situation and need quick and thorough help. George (Jorge) Ramos from B.L. James & Son came through for me and saved the day. He immediately assessed what needed to be done, explained everything in detail to me, and quoted a price that I considered reasonable. Georges professionalism and demeanor make him what I believe to be an exemplary representative in the plumbing industry. -
Review 55 (2023-12-21 - Rating: 5)
Jorge and Michael did a fantastic job solving a longstanding problem with our outdoor hose bib. They were on time, extremely professional, and did the job extremely well. I will definitely call them again for any home plumbing needs -
Review 56 (2024-04-19 - Rating: 5)
I had some issues with my hot water supply throughout my house. Aaron and Jarod took the time to identify and make a the necessary improvements. On time, very helpful and professional. I would call them them again if another plumbing or HVAC issue comes up. Thank you again Aaron and Jarod. -
Review 57 (2023-11-28 - Rating: 5)
I learned of BL James & Son Mechanical Contractors from a recommendation from a real estate man in whom I have great confidence. Robbie, one of the owners, personally came to inspect my HVAC system. Though it was working, Robbie clearly and kindly explained the comfort benefits both in winter and summer. Then, he thoroughly and patiently presented the benefits of the Amana HVAC and a price which I was believed was fair and couldn’t be beat. Then, he came personally as scheduled just a few days later with Diego and Hussein who all worked flat out as a team. They even called in the second co-owner, Aaron, to get the two system job almost completely done in one day. They protected my floors, tore out the old systems to be scrapped, and made a beautiful, neat and tidy installation of all my new equipment. After testing to be sure all worked, they showed me how to work it, cleaned up, and left me completely satisfied. I recommend B. L. James & Son without hesitation and without qualification. -
Review 58 (2023-01-20 - Rating: 5)
Outstanding service! George and Aaron gave 110% to get my very old boiler repaired. They were efficient and detail oriented throughout the installation, troubleshooting, and full system check to make sure all radiators and heating registers were working. Also answered questions and provided great information when I asked for recommendations on a system update, since my very old boiler is about ready to retire. I look forward to working with BL James and Son in the future. -
Review 59 (2024-06-04 - Rating: 5)
I highly recommend this company! Aaron was on time (early actually) knowledgeable, honest, upfront and wasn’t pushy about anything. He fixed our AC unit within the hour. Great experience! -
Review 60 (2023-11-03 - Rating: 5)
From my first outreach until when the plumber completed the projects and left my home, everyone was very prompt in communication and professional. Jorge in particular was fantastic and explained everything to me throughout the morning; he was courteous, very diligent, and careful. I would highly recommend BL James and Jorge in particular. Thank you! -
Review 61 (2024-03-11 - Rating: 5)
I called on a Sunday and received a next day appointment. The plumber they sent out, George, was great, gave thorough explanation of the problem, fixed my issue and gave me some tips for future things to look out for. Ill be using them for my plumbing services moving forward -
Review 62 (2022-10-21 - Rating: 5)
Aaron and Jorge did an amazing job repairing my boiler and two hose bibs on the outside of my house. They were super efficient and professional! I could tell that they care a lot about their work and the quality shows. They even managed to repair my hose bibs through a small access panel without cutting my wall, which two other plumbers said could not be done. I highly recommend them if you have any complicated projects in your home. -
Review 63 (2023-06-03 - Rating: 5)
We have used BL James for plumbing in the past and just started an HVAC maintenance program. Our tech Aaron was prompt, friendly, and knowledgeable, and thoroughly explained everything. We were happy with the service and recommend this local business. -
Review 64 (2024-02-15 - Rating: 5)
I have so far used B.L. James services twice now. Both times the service provided was great and the employees very helpful. Thanks to Hussain M. for his diagnostic of my HVAC unit, and thanks to Michael S. for fixing my failed P-Trap Drain! -
Review 65 (2023-06-23 - Rating: 5)
Aaron was the technician that serviced our HVAC system. He was punctual, professional, and explained our options thoroughly. I am so glad we found BL James, they exceeded my expectations for a locally owned and operated service company. I would highly recommended! We look forward to using them for our future air conditioning, heating, and plumbing needs! -
Review 66 (2024-06-23 - Rating: 5)
BL James and Son are PHENOMENAL!!! First of all, they are TRUSTWORTHY. Exceptional customer service. They can fix anything. They have been maintaining my Arlington house since 2003. Last week, I had an emergency plumbing weekend after hours issue that they fixed in an hour. This week, I had a gas leak. They came out for an emergency visit during a winter snowstorm to fix the job. They do the same with heating, AC, plumbing, electrical. There are benefits to being a longtime customer during a time when other contractors can be a real drag, these guys are the very best. On time, professional, smart, common sense, family business, ethical. -
Review 67 (2024-05-18 - Rating: 5)
Tom Terrell from BL has provided services a few times at my house for my HVAC. He has always been punctual, friendly, and helpful and good about addressing any needed follow-up. -
Review 68 (2024-01-17 - Rating: 5)
Hussain proved to be an exceptional technician during our recent heating issue. Not only was he remarkably polite and knowledgeable, but he also managed to get our heating system up and running in no time. The office staff deserves special mention for their thoughtful gesture of providing heaters while we waited for the necessary part. The communication from the team was outstanding throughout the process. Overall, our experience with Hussain and the company was nothing short of excellent. Highly recommended for their efficiency and customer care. -
Review 69 (2023-01-10 - Rating: 5)
George and his crew hauled away my old dead water heater and replaced it with a new tankless version. They also re-routed the humidifier/ac condensate line and installed a new pump. All in one day (they stayed late).The work was done quickly and professionally and the crew supervisor, Robert, was on hand to make sure all went well and kept me informed. BL James & Son’s customer service is excellent (Ashley was always quick to respond and helpful) and their price was the lowest. I will use them again. -
Review 70 (2023-05-26 - Rating: 5)
We had our entire hvac system replaced. BL James were great throughout. Super knowledgeable on the quote and extremely friendly and professional on the install. Highly recommend!Robert, Aaron, Bob, and Diego worked hard and efficiently. Great employees! -
Review 71 (2022-12-27 - Rating: 5)
Robert and his team were timely, professional, clean and capable. We have had several well regarded companies (large and small) come out to our house, which has a very complicated series of different heating and cooling systems, but Robert and his team have been the most capable. They installed a new heat-pump, new thermostat and other related work, and we have been very happy with the results. Highly recommend. -
Review 72 (2024-02-22 - Rating: 5)
Aaron and George were great on plumbing repairs, including a tub leak many other contractors couldnt figure out how to stop. Both quick & pleasant to work with and I would recommend their service! -
Review 73 (2023-07-05 - Rating: 5)
George, Jose and their entire team did a phenomenal job installing a new HVAC system and hot water heater. They were prompt, friendly, and thorough. They left the house super tidy and although installation took longer than expected they were in great spirits all day. Thanks team! -
Review 74 (2024-02-08 - Rating: 5)
I have to share what an incredible experience we had just this week when we called B.L. James & Son--especially with Hussain showing up to our condo building. We have been having all sorts of compressor and sound issues with our units recently being relocated on our roof. Previous techs told us everything was fine, but we knew that was not the case. Hussain was prompt, thorough, kind, and patient. When he was done, he presented us with a number of solutions to help mitigate our issues. B.L. James & Son has lived up to its reputation every step of the way, and Hussain is a perfect representation of the fine work that they do. Well continue using their services for any issue we might encounter. -
Review 75 (2023-10-23 - Rating: 5)
Our service technician, George, was outstanding. He took time to explain everything he was doing, answer every question we had, and was very thorough. He clearly takes pride in his work and holds himself to a high standard. The work that was performed for us was annual tankless water heater preventative servicing. -
Review 76 (2024-06-23 - Rating: 5)
Tom was professional and communicated well. He was running early so called to see if I was available. He explained the problems he was seeing and provided options, clearly detailing the associated prices. The job was completed quickly. I will always call BL James for my hvac. -
Review 77 (2023-03-24 - Rating: 5)
George, Santos, Jose, Robert and Aaron replaced our old water heater for a new tankless one. It was a big job! Top quality work, professional and over all, a great experience.George came by today for a leaking faucet and will be back on Monday to replace the garbage disposal. -
Review 78 (2024-01-29 - Rating: 5)
Michael was incredibly polite and helpful. He fixed our issues in a timely manner. He was by far the kindest and most respectful plumber Ive come across. -
Review 79 (2024-01-24 - Rating: 5)
We feel so grateful we called BL James & Sons. Not only did they come out quickly but our technician Michael was so knowledgeable and personable and helped walk us through the issues. Highly recommend. -
Review 80 (2023-04-19 - Rating: 5)
Aaron has been to our house a couple of times now and has been superbly thorough and professional, walking us through everything he is seeing (with pictures) and advising us with a range of options to address issues. Have never felt we were getting a hard sell or that issues aren’t being fully addressed. He has given us a high level of trust in BL James & Son. -
Review 81 (2024-03-02 - Rating: 5)
This company is great. I called in with a question, they set me up with a free estimate. Robert came by and gave me an estimate. We decided on the Daikin Fit system. It was incredibly quiet and Daikin gave us a rebate. Thanks B.L. James and Son!!! -
Review 82 (2023-11-15 - Rating: 5)
George arrived on time at the early side of the appointment window. Confidently changed our kitchen faucet (old one was rusted and stuck). Quickly replaced with the new and left the space in perfect working order and clean! Will be calling them again for future needs. -
Review 83 (2023-06-07 - Rating: 5)
Submitted the online form for a nonemergency on a Thursday night, Chris called Friday morning to schedule an appointment. Jorge called ahead to see if he could stop by early. Jorge was very friendly and did a great job on our downstairs toilet. Prices are in line with other plumbers in the area, but service and communication are great with these guys. Highly recommend. -
Review 84 (2023-12-29 - Rating: 5)
Michael did a great job replacing our kitchen faucet and toilet tank innards. He was knowledgeable and courteous. Highly recommend! -
Review 85 (2023-02-09 - Rating: 5)
Highly recommend BL James & Son, they were helpful and responsive in updating our thermostats. Aaron was incredibly helpful and walked us through our complex system setup with ease and patience. Very knowledgeable and had the system back in shape in no time. -
Review 86 (2023-04-23 - Rating: 5)
Robert and Aaron came to my house for an estimate for a mini-split/ductless system. After getting multiple quotes, BL James had the most reasonable quote. The mini-split was installed within 2 days of the quote approval. Everything is working great. Highly recommend Robert and Aaron at BL James and Son. -
Review 87 (2024-03-02 - Rating: 5)
Aaron came by on a Saturday at 5 PM while we were without a toilet in our only bathroom, he quickly fixed the issue and was reasonably priced. I highly recommend B.L. James and Son!! -
Review 88 (2023-07-30 - Rating: 5)
I realized at about 6:30pm on Saturday night (in the midst of a heat wave) that my AC wasnt working. It seemed like the fan on the condenser unit had stopped going. Id had B.L. James & Son on my radar based on the reviews, but Id never had them service anything before. I put in a request on the website, and around 11:30 Sunday morning, I got a call from Travis offering to come by once he finished with his last job. He fixed the issue (a bad capacitor) in under a half an hour. He didnt try to upsell me on anything, and even showed me how to clean the condenser coils to avoid needing more professional maintenance. He stuck around to make sure everything was working and showed me the temperature of the air coming out of the vents to ensure that it was back to normal. He was also very friendly throughout the entire process. Based on this experience, B.L. James & Son will undoubtedly be my go-to for HVAC services in the future. -
Review 89 (2023-02-20 - Rating: 5)
I recommend B.L. James & Son for new HVAC installs (my only experience with them thus far). This company was very responsive, their rates competitive, and their personnel professional and timely. I worked primarily with Robert but Jose and Santos were also great on install day. -
Review 90 (2022-07-05 - Rating: 5)
We had a great experience using BL James & Son to redo the plumbing under our kitchen sink after having the sink and countertops replaced by a fabricator. Aaron was very professional, on time, and got the job done quickly. We will definitely be using them in the future for a few other jobs related to our bathrooms in our new house! -
Review 91 (2023-10-04 - Rating: 5)
Jorge was fabulous. He id’d the problems, installed a new fridge hook-up and ensured there would be no more leaks. He’s a real friendly guy. We are recommending him to all who inquire. -
Review 92 (2022-12-28 - Rating: 5)
B.L. James & Son did an exceptional job repairing our HVAC system. The service technician Aaron was kind, professional, and demonstrated a real dedication to his craft. We previously worked with a different company, which repeatedly failed to resolve a long-standing issue with our HVAC, culminating in the system failing on Christmas Eve. We contacted B.L. James & Son that evening and scheduled an appointment for just after Christmas. The service was not cheap, but unlike some of their competition, B.L. James & Son will actually do the job right – saving you money and giving you peace of mind. I highly recommend doing business with this company. -
Review 93 (2024-11-18 - Rating: 5)
Michael was great, on time, quickly identifying the issue and recommended solid solutions. -
Review 94 (2023-01-27 - Rating: 5)
These guys are awesome. We had a tough job to replace a broken down 19 y/o air handler and a rooftop heat pump in a hi-rise condo, complicated by having to move the heat pump through a narrow door and then lift it up an 11-foot ladder to a second tier. From quote to install was less than a week. Every other quote told us 2-3 weeks just to get units, but this company keeps stock on hand and they were ready to go.The guys that came were super friendly, punctual, and they got the job done. They even sealed and insulated the HVAC cabinet to help make it more efficient.Totally recommend using BL James - 5 star job all the way. Ask for Santos and Jose and Aaron, who kept us updated during the install and busted their butts to make it just right. -
Review 95 (2023-04-19 - Rating: 5)
Respectful, efficient, and super friendly, Santos and Diego were the epitome of what you want in any kind of matienence you need in your home. They installed our new a/c unit faster than estimated, were on time, and super polite and respectful of our home. I appreciate the professionalism and excellent service they provided today and am thankful for fixing our a/c just in time for the coming warm weather! -
Review 96 (2023-06-01 - Rating: 5)
Aaron was knowledgeable, quick, and professional. He quickly assessed our cooling problems, provided a list of remediation options and their respective pros and cons. I felt informed to make a decision, and once made he was equally quick to apply the fix. Would definitely use again. -
Review 97 (2023-01-24 - Rating: 5)
Our family has had B.L. James & Son come to do annual servicing on our HVAC units for several years now and would strongly recommend them to anyone looking for a professional and expert HVAC company. Robert is wonderful and stopped by today to fix an ongoing issue we’ve had and figured out an easy solution right away. Go with B.L. James & Son if you’re looking for prompt, affordable, and expert service! -
Review 98 (2024-06-02 - Rating: 5)
Tom is an expert in his craft and beyond. Timely, professional, and handled the entire project like a family member would. Thank you Tom and BL James! -
Review 99 (2023-03-31 - Rating: 5)
Jose and Robert and the crew once again did an awesome job. I’ve used these guys umpteen times now for both home and rental units. I priced this job around, too, and they still had the best price for a new heat pump. You won’t regret hitting them. -
Review 100 (2024-01-10 - Rating: 5)
George was fantastic!!! He just installed a new kitchen faucet and fixed a toilet and was so friendly, so professional, so efficient, so clean. 10/10 highly recommend and ask for George!! -
Review 101 (2024-10-01 - Rating: 5)
Have used BL James several times and they have been consistently professional in every respect. They are responsive, efficient, thorough and fairly priced for quality work. And hold your breath for this one... They answer the phone and return calls, and keep you informed throughout the process. Old school, right? We were out of town when a problem arose and Michael was particularly helpful in that he explained options, associated costs and provided pictures of work before and after. A+, 5 stars!A company doing things right!Thank you! -
Review 102 (2023-10-30 - Rating: 5)
Hussain assisted me today with regular maintenance of my HVAC unit. He was very polite and professional, and he offered advice about cleaning my filters. I didn’t feel pressured in any way. Great experience. -
Review 103 (2022-11-23 - Rating: 5)
Here is what you wrote:Rob arrived on time, was super polite, went straight to his task, and took care of everything, Scheduling was easy. I really appreciate getting easy to understand diagnoses and multiple options with pros and cons. Theres none of the drama that the big companies try to stir up, no up-selling, and price was MUCH better than the big guys (I got multiple bids, after deciding to replace a system). B.L. James & Son is the way to go -
Review 104 (2022-01-08 - Rating: 5)
We first used them to inspect and verify the estimate of work from another contractor, which we were very suspicious of. They were honest about what did and did not need to be done from that estimate, which was full of unneeded work as it turned out. I deeply appreciated BL James honest opinion in this regard.We then had another problem a week later with the hot water heater and they were able to help us on that as well.Happy to work with a legitimate and honest HVAC contractor to repair the gas water heater. They were very responsive and up front with the problems with the system and talked thought the various options without upselling anything. Definitely recommend them. -
Review 105 (2023-01-20 - Rating: 5)
George was terrific! He came on time, got the plumbing job done in less than 15 minutes, and was very friendly (even with our 90 lbs dog!). Thank you George! I would highly recommend him! -
Review 106 (2023-03-07 - Rating: 5)
George was awesome! He worked on saving us money and getting the job done effectively. He told us about future issues that we might want to look at but didn’t pressure us to commit to anything today. Thanks so much for coming and hope we see you again soon. -
Review 107 (2023-03-30 - Rating: 5)
I took the time to write this because I was so impressed with the sales person/installer, Robert and Jose. The estimate was the lowest I got for the same equipment from other companies and the installation was flawless. They are both very detail, oriented, clean, neat and courteous. And this is coming from somebody that is very picky. I couldn’t be happier with the entire process.I highly recommend you give them a call and see for yourself -
Review 108 (2024-06-10 - Rating: 5)
George is awesome! He was so friendly and helpful. Solved our problem and explained everything so well. So grateful! -
Review 109 (2023-05-04 - Rating: 5)
I have just converted my electric range into a gas range. Jorge and Jose from the BL James and Son really did a good job, including plumbing to connect the gas line to my kitchen and installing the range. Now they will take care of the permit and inspection issues, hope that will also go smoothly. -
Review 110 (2024-03-21 - Rating: 5)
Jorge provided superior service - he took his time to explain our options and discuss the cause of our issue to prevent us from having future issues. He was friendly & informative! -
Review 111 (2022-07-10 - Rating: 5)
This business is amazing and very professional. I have used them many times from plumbing to HVAC. Robert is the best and extremely knowledgeable, they do not try to up sell anything to you rather they will show you and help you solve a problem with out having to buy a new expensive part. I have recommended them to many friends and family. Everyone I have told them about says that they are very please with there work. I will only be using B.L. James for all my HVAC and plumbing work. -
Review 112 (2021-10-28 - Rating: 5)
Best service and value in town!! BL James & Son has been our go to for years! I would and do recommend them to every one! They are professional, highly trained, on time, and thorough. They also have supreme customer service; if an issue arises the go above and beyond rectifying any problem. I also love that they are a local veteran-owned small business, too. -
Review 113 (2022-10-04 - Rating: 5)
My heating went out yesterday, I contacted B.L. James and Son after reviewing their Google profile. They fixed my boiler same day after diagnosing a bad feed valve. Fair pricing and very responsive. Highly recommend. -
Review 114 (2024-05-07 - Rating: 5)
I had a clogged drain, which Michael Smith from BL James and son was able to clear quickly and at a reasonable price. Many thanks to BL James and to Michael! -
Review 115 (2021-11-08 - Rating: 5)
Highly recommend them. It is extremely hard to find an honest and reputable company to trust. They replaced my HVAC system for way less than other companies bid and they did a fantastic job. They worked efficiently and were polite and I couldnt be happier. Make sure to call them first. You will be happy you did! -
Review 116 (2024-01-19 - Rating: 5)
This is a great team! Quick and efficient. Replaced our old rooftop HVAC unit on a very cold and icy day. Thank you for all your work! -
Review 117 (2024-02-27 - Rating: 5)
Great service from Michael. Prompt arrival and diagnosis. Completed the valve replacement and Hot water flush quickly And professionally. -
Review 118 (2020-05-07 - Rating: 5)
Aaron James and his team did an excellent job for us. We were in need of a new water heater and they were out right away to give us an estimate. It only took a few days to get the one I wanted in and they were out the next day after it arrived to install it and take away the old one. We also needed to have a drain pipe cut out and replaced, and they were able to do that at the same time they put in the new water heater. And if that wasnt enough, we realized the humidifier on our HVAC unit was old and not working properly, so they brought us a new one and took care of it on the spot. I am so happy with the work they did and how quickly they were able to help us out. I would recommend them to anyone who is in need of a repair or replacement. I will definitely be using them again when I am ready to add another HVAC unit. -
Review 119 (2023-08-02 - Rating: 5)
Jorge came to resolve a leaking disposal system. He was diligent and timely. Importantly, he was able to creatively problem solve a non-standard electrical hook-up on site. Highly recommend -
Review 120 (2022-10-24 - Rating: 5)
Jorge did a great job. He came early and worked very fast. I would call and asks for Jorge for any plumbing issues or questions. Highly recommend using B.L. James & Son for all your HVAC and Plumbing needs. Thank you Jorge! -
Review 121 (2022-06-26 - Rating: 5)
As a realtor in the DMV, my clients often need recommendations for services such as HVAC, water heater and sump pump replacements. I consistently refer Robby and have yet to hear anything but raving reviews about the quality of his work from my buyers. His professionalism, timeliness and overall work ethic/ services provided are unmatched. Thank you Robby!! -
Review 122 (2024-06-23 - Rating: 5)
Broken Air conditioning unit serviced at 8:30 pm, back online at 9:00 pm. Saved my family. Will go nowhere else! Many thanks. -
Review 123 (2021-11-18 - Rating: 5)
I cant speak highly enough about the quality of the work Aaron performed. I noticed a problem with my drain last night and Aaron was able to come out this morning to take a look. Turns out I needed a brand new disposal!Aaron was able to grab a new one from the Home Depot and have it installed within the hour. Great work all around and very affordable.Thanks BL James & Son! -
Review 124 (2022-01-08 - Rating: 5)
Robby and Aaron came out same day to fix my furnace which was not working. They fixed the furnace quickly and got the heat back on. Very impressed with how well these gentlemen conducted themselves and spoke. Would highly recommend. -
Review 125 (2021-10-13 - Rating: 5)
Very responsive, on time, excellent work. I called the many times over the course a large remodel. They arrived quickly almost every time. The house had many issues and anytime there was a problem they came and fixed quickly. Will definitely use them again. Im not from the area and I still call the owner for random question not related to HVAC and he is still kind enough to help me out. -
Review 126 (2023-06-17 - Rating: 5)
Jose and his team did an excellent job replacing my HVAC. They were timely and professional and I would highly recommend B.L. James & Son for your HVAC needs -
Review 127 (2022-09-20 - Rating: 5)
Being new to VA it was much appreciated to get referred to BL James & Son by my real estate agent. I called 10:30 am and was all fixed before noon. Robert was very professional and knowledge. I appreciated the fast response and quality of work. Eva and I thank you Robert! -
Review 128 (2023-04-27 - Rating: 5)
Robert did a great job helping me install smart thermostats for the house. He’s knowledgeable and resourceful. And easy to work with. Recommended! -
Review 129 (2021-10-27 - Rating: 5)
As a local real estate agent, BL James & Son is my go to for anything mechanical. Over the years, they have been responsive, punctual, and extremely knowledgeable. I recommend them to all of my clients and even used them in my own home to replace a water heater. If you are in the DMV and in need of plumbing or HVAC services, look no further. -
Review 130 (2022-07-19 - Rating: 5)
B.L. James & Son delivers top notch service. I have used the team for business and residential services from plumbing to HVAC. The team has consistently gone above and beyond. Frequently recommend them to others in the area. Thankful to have B.L. James & Son! -
Review 131 (2022-03-25 - Rating: 5)
I have a very odd historic DC house with the possibility for lots of renovation problems. Robert from BL James solved them quickly and elegantly. He and his people came on time, finished on time, didnt make a mess and barely had to cut into my drywall to do the job. A very efficient and positive solution. Im thrilled. -
Review 132 (2023-09-24 - Rating: 5)
Robert is the best service I’ve received. They won’t charge you for what you don’t need. The quality was great and I would trust them to get the job done. Super honest and would pay again for what they do. They are honest good working people. -
Review 133 (2023-06-24 - Rating: 5)
Best HVAC company in Arlington. I call these guys and they came out immediately in a Friday evening. They installed my system on a Saturday. Fantastic service, highly recommend these guys for HVAC. -
Review 134 (2024-08-30 - Rating: 5)
Tom gave a very thoroughly detailed report from the general inspection I requested and was very knowledgeable -
Review 135 (2023-01-11 - Rating: 5)
George was excellent. He is very thorough and explains every step he is taking. He is knowledgeable and pleasant. He has been here twice, for a fireplace gas problem and water leakage.. -
Review 136 (2024-05-08 - Rating: 5)
Great job yesterday by Michael. Sink is back in action with a new faucet. Timely, professional, ... recommend! -
Review 137 (2024-11-06 - Rating: 5)
Excellent excellent excellent service. I highly recommend this company for HVAC and plumbing They are all amazing - reliable, responsive, and professional. Love them. -
Review 138 (2023-06-23 - Rating: 5)
Robert came within an hour of the office taking my call. These guys are super responsive and always on time. The best HVAC company in Arlington. -
Review 139 (2023-09-11 - Rating: 5)
Jorge was and amazing plumber and installed our dishwasher in record time. Kudos to him and to you guys. Well keep him on speed dial. Jim Senn -
Review 140 (2024-01-03 - Rating: 5)
Michael was very professional and gave me a great and understandable analysis of my plumbing problem and a good solution and detailed estimate. -
Review 141 (2021-10-29 - Rating: 5)
The only shower in our apartment was backed up. Aaron was out the same day and fixed the issue. He wore a mask, gloves, and shoe coverings. He left the space cleaner than before and even helped fix a drawer that wasn’t closing properly. I will definitely be using BL James & Son again. -
Review 142 (2022-09-14 - Rating: 5)
S/o to Robert who came to fix my malfunctioning HVAC unit. Appointment setup was a breeze and everyone involved was super friendly and helpful. Will recommend and use this place for future services! -
Review 143 (2023-01-05 - Rating: 5)
George was excellent and very helpful in helping me clear my kitchen drain. Highly recommend using them for plumbing and hvac needs. Make sure to ask for George! -
Review 144 (2024-05-21 - Rating: 5)
Aaron was amazing!!! He was able to fix everything in a timely manner and was extremely knowledgeable about the issues that I was having. -
Review 145 (2023-01-24 - Rating: 5)
Jorge came out to cap a gas line - personable and explained everything. He took care to make sure everything was in order with turning the house gas off and back on. Highly recommend, a pleasure to work with, went above and beyond. -
Review 146 (2022-12-11 - Rating: 5)
B.L. James and Son came to my home to quote me for a replacement. I was very impressed with their quote and how fast they were able to replace my HVAC system. I approved the quote and they replaced the system the very next day. -
Review 147 (2024-05-09 - Rating: 5)
Aaron was able to quickly fix our outdoor faucet busted pipe. He was quick to respond and the pricing was very reasonable. -
Review 148 (2023-06-20 - Rating: 5)
George and Bobby were great. They were able to quickly and efficiently clear a shower drain and were great at explaining things along the way. Will definitely call for future services. -
Review 149 (2024-05-17 - Rating: 5)
Great work, very knowledgeable guys and were able to quickly diagnose and effectively fix my HVAC system. Would definitely go back -
Review 150 (2023-08-03 - Rating: 5)
Aaron was very friendly and calming. He pardoned my clutter and quickly fixed the problem for a very fair price. I highly recommend him. -
Review 151 (2023-11-28 - Rating: 5)
Hussein came and looked at my furnace and cleaned all the air filters. Buddy did a great job was nice with it, he even showed me how to do it “like this” and clean the filter myself! -
Review 152 (2024-02-08 - Rating: 5)
Michael arrived right on time, fixed the issue promptly, and gave really useful information on long term maintenance. Definitely recommend! -
Review 153 (2023-02-28 - Rating: 5)
George and Santos were polite and professional. Just completed the install of a new hot water heater. They explained everything and were very thorough! -
Review 154 (2022-11-19 - Rating: 5)
Had to get a bathroom fixture replaced. George came out and did a great job, very diligent and determined to make sure we got results. Would definitely hire again! -
Review 155 (2020-07-13 - Rating: 5)
These guys are great. Theyre always very responsive, quick with repairs, & Ive never had any problems with the work theyve done. All that plus them living locally and being family owned & operated makes them my go-to guys for all my plumbing work. -
Review 156 (2022-12-12 - Rating: 5)
A fantastic family run business. They are my goto for everything HVAC or plumbing. I have had them here for many large jobs and pleased every time. Highly recommended! -
Review 157 (2022-12-10 - Rating: 5)
B.L. James and Son came to repair my heat on a Friday at night and fixed everything. I highly recommend B.L. James and son for any of your HVAC emergency needs. -
Review 158 (2024-07-12 - Rating: 5)
Huge kudos to BL James & Son for a professional, timely and superb installation of our new AC and furnace during a very hot July. They were able to respond quickly, provided us an installation timeline within 1-2 days of quote estimate, and worked hard to make sure that happened. They promised the job would be done same day and it was done in less than a day with a polite, efficient, extremely knowledgeable and friendly crew of techs. Aaron and Bill James came out during the job, making sure everything was moving along properly, and Jorge and Jose provided end of service details and instructions and answered all of our questions AND went above and beyond when they volunteered to go to a supply store to make sure we had the proper filters for the furnace unit. That put BL James & Son over the top in my opinion. Fair pricing, wonderful team, and left us feeling like our comfort and satisfaction as a customer mattered as much as our business. We highly recommend them for any of your HVAC needs! -
Review 159 (2024-04-12 - Rating: 5)
Great and professional service. Came out quickly to investigate an issue. Tom T was thorough and efficient. Would highly recommend. -
Review 160 (2022-09-18 - Rating: 5)
Jorge was very polite. He fixed my sink in record time. He was very polite and timely. I would totally recommend Jorge and this company! -
Review 161 (2024-05-08 - Rating: 5)
Tom and Aaron have provided excellent service on multiple occasions! Very friendly and professional, highly recommend! -
Review 162 (2024-06-04 - Rating: 5)
Great company! Aaron, the tech who came out, was quick, polite, not pushy, and operated independently. -
Review 163 (2021-07-09 - Rating: 5)
BL James replaced my HVAC unit, water heater, and ran new duct work during a renovation. They do fantastic work and I would highly recommend them. -
Review 164 (2024-01-23 - Rating: 5)
*Hussain did a great job today figuring out the heating problem oo my new HVAC unit you installedHe always does what it takes to make sure the customer is satisfied -
Review 165 (2023-09-29 - Rating: 5)
Aaron and Jorge were professional, on time, and answered all of my questions. I’ll definitely be using BL James & Son for my future projects -
Review 166 (2023-08-21 - Rating: 5)
Jorge is a very professional plumber and has 10 years of plumbing knowledge. Highly recommend this company! -
Review 167 (2022-07-22 - Rating: 5)
Robert was on time and fixed the issue within minutes. He was honest and knew what he was talking about. I highly recommend B.L. James and son. They’re on time and very responsive. -
Review 168 (2024-02-28 - Rating: 5)
Great service. Michael helped me understand the problem and weigh potential solutions. I’ll be calling them back. Strongly recommend. -
Review 169 (2023-09-24 - Rating: 5)
Robert came after hours and fixed our AC for a fair price. i high key recommend this company -
Review 170 (2024-01-04 - Rating: 5)
Great experience with this company. From my initial phonecall to the professional tech that fixed my furnace, couldnt have been more pleased. -
Review 171 (2021-10-27 - Rating: 5)
Very responsive, came quickly and fixed our AC at a great price. Aaron was very informative on the work being done. AC was up and running at no time -
Review 172 (2023-08-20 - Rating: 5)
Robert came and fixed the air conditioning on a Saturday. B.L. James is super honest and very reliable. -
Review 173 (2024-07-01 - Rating: 5)
B.L. James are top notch. Very professional , friendly and do solid work. Their endless good reviews is why I chose them and now after having their service, I highly recommend them. Also The whole staff including Tom are awesome !!! -
Review 174 (2024-05-03 - Rating: 5)
Great service. Very professional and courteous. Tom did an excellent job! -
Review 175 (2022-09-13 - Rating: 5)
George was quick, efficient, and professional. His service was excellent and he explained everything in detail…what he had done and ways to avoid the problem in the future. -
Review 176 (2024-05-07 - Rating: 5)
Michael did a great job. Please give him a bonus thanks, John. -
Review 177 (2023-07-21 - Rating: 5)
Great service and fair pricing. Aaron and Diego did a great job with the installation. Would highly recommend! -
Review 178 (2022-06-16 - Rating: 5)
Honest service. The technician let me know the parts were under warranty and called the manufacturer immediately to replace the part. Communication was speedy and the work was excellent. -
Review 179 (2023-01-03 - Rating: 5)
George was extremely helpful. Gave me a good estimate on a plumbing project and offered some excellent advice. -
Review 180 (2023-09-05 - Rating: 5)
George came out and helped fixed our toilet and explained the unique construction and how everything worked! -
Review 181 (2023-02-07 - Rating: 5)
Aaron was great !! Responsive to my return call and got my system up and running quickly before I had to leave for work! Thank you Aaron!!!Kareem Spillman -
Review 182 (2021-10-27 - Rating: 5)
Aaron came over and installed a faucet in our kitchen. He was prompt, professional, and open to answering our questions. 5 stars. -
Review 183 (2023-01-27 - Rating: 5)
Prompt and professional service. The plumber was great. I’ll have them back when I need HVAC service. -
Review 184 (2023-06-21 - Rating: 5)
Aaron worked on our HVAC unit and took care of everything. Excellent work and very professional. -
Review 185 (2022-07-22 - Rating: 5)
B.L. James’s and Son was very responsive. Robert answered all my questioned. They installed my AC next day after my R-22 system went bad. -
Review 186 (2024-05-30 - Rating: 5)
I had a great experience with George who is very professional, knowledgeable, efficient and has an all-around positive character. He diagnosed a leaky pipe in my bathroom sink and resolved the issue within an hour. I would highly recommend. -
Review 187 (2024-06-25 - Rating: 5)
Micheal was outstanding - cool calm and courteous! Accurately diagnosed the problem and effectively resolved the issue in a timely manner!!! -
Review 188 (2024-03-01 - Rating: 5)
Michael Smith was excellent & Extremely knowledgeable he Highly recommend him to anyone that needs service -
Review 189 (2023-01-11 - Rating: 5)
George came and did the water heater inspection. He was on time and he even shared a few pointers on how to drain the water heater to keep up with it. -
Review 190 (2024-03-18 - Rating: 5)
Submitted a request this morning after recommendations from my neighbors and the customer service was great! Called shortly and got things scheduled and fixed today. The technician Michael S. was awesome. He was on time and completed the job quickly and professionally. Will definitely use them again! -
Review 191 (2024-06-11 - Rating: 5)
Great job getting my AC up and running again! No need to worry about the next heat wave -
Review 192 (2024-10-25 - Rating: 5)
Very good -
Review 193 (2024-02-15 - Rating: 5)
Incredible service! On Sunday I submitted an online request to replace the fill hose on my washing machine - a two-man job because my dryer is stacked on top in a tight space. They called me first thing Monday morning and had two technicians out the next day - no waiting weeks and weeks like other companies make you do. Michael and Aaron (the two technicians) were efficient, knowledgeable, and friendly. 100% recommend B.L. James & Son to anyone in the D.C. area! -
Review 194 (2023-04-06 - Rating: 5)
Aaron was great! Knowledgeable and efficient. Couldn’t ask for better HVAC support