Ace-Acme Septic Tank Services Inc

Located in Arlington, Washington

Address: 17924 67th Ave NE, Arlington, WA 98223, United States

Phone: +1 360-659-1881

Rating: 3.7

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Comments

Review 1 (2024-12-02 - Rating: 5)
Ive been a customer of Ace Acme for over 10 years. Not only have they provided great services in pumping my septic system, but when Ive had situations requiring assessment and repair they have provided the service to keep my septic system in good shape.In the past 2 months, they have helped me with a pump replacement and subsequent service call that ultimately due to my carelessness. They have had my back and taken care of my system and me with professionalism, expertise and responsiveness. I recommend Ace Acme and I will continue to be a loyal customer.

Review 2 (2023-04-13 - Rating: 5)
Amazing place! My septic started to back up into my house. I called them and they were able to look up through the county records to help me find my tank lid location. They squeezed me into their schedule same day and 3 hours later I was able to flush my toilets again! They saved my family from staying at my in-laws for a few nights! The guys that came out were professional and knowledgeable. They helped me understand how my septic system works and how to prevent issues in the future. I can’t recommend this company enough.

Review 3 (2024-03-09 - Rating: 5)
These guys were great!! Our service van wouldnt start and was in a difficult to access location. They were on time for the appointment and did a really nice job through the hole process.

Review 4 (2021-01-23 - Rating: 5)
The previous owner of our house had Ace-Acme pump and inspect the septic system prior to closing on the home. I contacted them to do the same service recently and the experience was great! I received a response minutes after submitting a form on their website, had all my questions answered and received a very competitive quote to pump and inspect our septic system. Nick was awesome, knowledgeable and took the time to explain how the system worked and what he had found during the inspection. I highly recommend this company for your septic service, inspection and repair needs!

Review 5 (2020-04-08 - Rating: 5)
Hi all...These guys are great!Ive used Ace-Acme a number of times and will hire them again. We have two 1000 gallon tanks and a sloping, difficult access driveway and they master both. Not only is the volume high but the distance from the truck to the tanks is 80 additional feet down hill....thats a fair number of connections. and the BIG truck handles it with ease.Hats off to the two workers who tackled my job with smiles and determination to get the job done!I was recommended an additional service for high pressure lateral pipe cleaning on my mound system which will approve as soon as I receive their quote.Tom

Review 6 (2020-03-03 - Rating: 5)
My clients had Ace take care of their septic service when they sold their home. Several weeks after the new homeowners moved in, there were some problems. They did not call Ace but were really feeling treated unfairly. Ace heard from the sellers, went out to the property and took care of the new homeowners at no charge. Their generous assistance made the sellers feel good about the Ace business practices and has a real estate broker who will always be confident to refer Ace as a professional, trustworthy company for all my clients. Thanks Ace for your excellent community spirit and knowledgeable service.

Review 7 (2014-11-15 - Rating: 5)
The team at Ace Acme is great! Their service is top notch, they take pride in their work and they have a monthly maintenance program to offset the cost of the 3 year service and any emergencies that may happen in the meantime. I like that they are family and locally owned since the 50s and have prompt and professional techs. They also offer a discount to new and returning customers. I highly recommend calling them first as they are competitively priced and have same day service.

Review 8 (2017-06-17 - Rating: 5)
Called them late on a Friday due to toilets not flushing. We had checked the tank and it was full. We were called back promptly at 8 on Saturday morning. They made arrangements to come out that day. Arrived when scheduled, did the work in a timely manner and explained what the issues were clearly. I would highly recommend them as I feel they were very professional and responded so fast.

Review 9 (2015-06-25 - Rating: 5)
First class, professional company. I called them yesterday, they said when do you need us, and they were here today. Didnt get his name, but the gentleman who did the work was great. Patiently answered questions and dealt perfectly with unexpected logistical challenges. I highly recommend this company and will definitely use them in the future.

Review 10 (2016-10-19 - Rating: 5)
ACE ACME turned a bad day into a better day. They came out on time and were VERY professional. They took the time to explain things and did a great job. Their prices were fair and in areas that I could see someone taking advantage, they did not...John and Beau were helpful and both taught me things about my system that I didnt know. It was money well spent and I can see why they were recommended to me, I will certainly be recommending them.

Review 11 (2014-03-19 - Rating: 5)
First time customer. Very fair prices, outstanding service. The two men who serviced my home were professional, courteous, but most of all, very thorough and very helpful in educating me about my septic tank and system. The taught me much about prevention. They were careful and cleaned up excellent, going out of their way to make things look untouched. I am simply so impressed from start to finish. Stuart Segall

Review 12 (2020-11-18 - Rating: 5)
Very happy with the service from Ace-Acme. Prompt service, with professionalism, and knowledgeable. I will recommend them to friends and family. I give a shout out to Dan, he was prompt and even called prior to confirm his arrival. He came out same morning we called. He was very knowledgeable and helpful!THANKS DAN

Review 13 (2013-06-04 - Rating: 5)
While Im not keen on laying down reviews for many companies I have to say something about this one. Ace Acme has some of the friendliest people who work for them. Kelly and her husband run a great company. Ive only had the best experience with them and am using them for all my septic pumping needs.

Review 14 (2023-01-17 - Rating: 5)
We have used Ace Acme for over 20 years. The driver called as planned and arrived on time and cleaned up following the service. Returning customers receive a 10% discount.

Review 15 (2021-05-22 - Rating: 5)
The entire team that operates this company works so hard to make sure everything they do for you is done correctly and effectively! I really appreciated their professionalism and how well they communicated with me. I will definitely use them again for my septic tasks.

Review 16 (2022-04-22 - Rating: 5)
I very much enjoyed their service. Even though one of their crew members had an injury, they sent someone to dig on his behalf. Im impressed with how knowledgable their staff is regarding septic systems. Would recomend.

Review 17 (2019-07-06 - Rating: 5)
Wonderful experience! The guy that came out was very kind and explained to me how everything worked. Prices are fair. We will now always use Ace-Acme!

Review 18 (2020-10-07 - Rating: 5)
I called around to get my septic pumped these guys were able to come out quick and reported how the septic system and tanks looked. Perfectly done job. Would recommend. Thanks Beau

Review 19 (2024-05-30 - Rating: 5)
Have been great to work with

Review 20 (2016-09-21 - Rating: 5)
Theyve always been there for usWith all our septic needs since 99.

Review 21 (2021-06-16 - Rating: 5)
They are reasonable and offer quick service. They now there stuff. I’ve used them for about 20 years and will continue to do so.

Review 22 (2018-06-17 - Rating: 4)
Beau was awesome!!. He was professional, thorough, considerate, and friendly. Happy customer here.

Review 23 (2023-08-02 - Rating: 5)
Good job on time and clean work fast and friendly

Review 24 (2020-01-27 - Rating: 5)
These guys are awesome! We have had so many septic issues since buying our home. In the midst of them fixing everything they had to come out several times and pump 3 times. They didnt charge for the labor, service call, or pumping after the first one. Theyre always friendly and taught us a lot (Dan is the man!) So we can avoid future problems. Customer service and pricing is #1 here.

Review 25 (2019-06-04 - Rating: 5)
Great experience! Bo was professional and was an expert with this skill. He was kind to explain everything to my kids and me. We will definitely use their service again and recommend them to anyone. Thanks!

Review 26 (2024-04-29 - Rating: 5)
Excellent customer service!

Review 27 (2015-09-15 - Rating: 5)
All the people that work there are awesome. Very professional.

Review 28 (2020-11-01 - Rating: 5)
I went there on Halloween, for a septic service it didnt smell that bad, which was a plus. Also, the employees were very knowledgeable and easy to talk to, which is good because septic issues are stressful.

Review 29 (2019-12-20 - Rating: 5)
Prompt service, competitive pricing, friendly staff!

Review 30 (2021-03-11 - Rating: 5)
Great service for three homes now.

Review 31 (2023-10-18 - Rating: 5)
Great variety and great people

Review 32 (2022-03-03 - Rating: 5)
Good customer service

Review 33 (2021-06-06 - Rating: 5)
Great company.

Review 34 (2022-05-11 - Rating: 5)
Great people.

Review 35 (2025-01-10 - Rating: 5)
Ace-Acme septic was beyond amazing. They were prompt and very knowledgeable, got us scheduled immediately for the next day, followed up, were curtious and kind to my elderly father and really went above and beyond to help our family with a challanging septic problem. Would highly recommend their services.