Roto-Rooter Plumbing & Water Cleanup

Located in Arlington heights, Illinois

Address: 304 E Rand Rd Ste 280, Arlington Heights, IL 60004, United States

Phone: +1 847-255-2308

Rating: 4.9

Services

On-site services
LGBTQ+ friendly
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2025-01-07 - Rating: 5)
Patricio came out and was eager to help! He got the work done in such a great time! Would recommend!

Review 2 (2023-10-27 - Rating: 5)
Alejandro and his partner were amazing! They came out within the hour of me calling. He was very knowledgeable of the job and answered all my questions. He was so pleasant and professional and gave me a great quote. He was even able to help me with financing right on the spot. He got to work right away, finished in a timely manner and left the work area impeccably clean! I would definitely hire them again and highly recommend them to family and friends!

Review 3 (2024-07-06 - Rating: 5)
Great experience! My tech was Alejandro: he was efficient, friendly, and did a great job. 10 stars; highly recommend!

Review 4 (2024-01-20 - Rating: 5)
I will never use another plumbing company other than Roto- Rooter. They were here when they said they would.. The tech was pretty young, so i was a lil optimistic, but come to find out, he knew what he was doing and did it very well.. no complaints. He was thorough and took his time...very professional! I couldnt believe how clean the tech left my basement after he tackled the clog. Even customer service was informative and friendly.. .Just an overall very professional company.

Review 5 (2024-05-21 - Rating: 5)
Quick, clean and easy. The setup and appt scheduling was straightforward. The repair person, Alex, was able to provide great customer service and quick repair of my issue. If I could select my repair person on a call, I’d look for Alex. Thank you!

Review 6 (2024-07-06 - Rating: 5)
Responded immediately! Help arrived 40 mins from initial call. Knowledgeable agent and resolved my problem. Nice guy too.

Review 7 (2024-06-28 - Rating: 4)
The plumber actually was very kind and did a great job! Our only complaint is that they canceled on us once and were 6 hours later than they said they’d be for the reschedule.

Review 8 (2024-05-10 - Rating: 5)
I had a problem that wouldn’t allow the water to flow throughout my home, I called several companies that told me they couldn’t service me until next week, I could not be in my house without water, I called Roto Rooters, they said they could send someone within 2 hours, Alejandro was at my home, he was very knowledgeable about the job, he fixed the problem in about 30 minutes, and the price for parts and labor was very reasonable! I will definitely recommend Roto Rootets, and if needed, I will use them again!!!

Review 9 (2024-07-08 - Rating: 5)
Alex was a true professional. The service was timely and all of my questions were answered. I will recommend your service to everyone.

Review 10 (2023-09-23 - Rating: 5)
Noel was really nice and professional. Very knowledgeable. I like that he was able to explain everything to me in detail. Even took the time to look up our last use of the company. He even provide us with current promotions and various payment solutions.Thank you

Review 11 (2023-05-30 - Rating: 5)
We had a clog in our drain from the washing machine tub. Matt came out and worked on addressing the issue and ensuring that the job was done right. He was extremely courteous and knowledgeable and fixed the issue! Very happy with the work!

Review 12 (2023-08-29 - Rating: 5)
Thank you Roto-Rooter, and especially Richard, for fixing my drain issue. Richard was very punctual, friendly, professional, and knowledgeable. He took the time to explain the service being done in full detail. Great customer service from the time I made the call to the time my issue was resolved.

Review 13 (2023-09-23 - Rating: 5)
Spiro and V visited our home and took care of the issue in a professional manner. They explained the process, the costs and plan of action up front. Once into the job, additional issues arose and they handled them with care and shared knowledge along the way. We really appreciate these guys!

Review 14 (2023-08-16 - Rating: 5)
Richard was very professional and thorough with his services for my toilet. I live in a small townhome with only ONE toilet so it was important to have quick service.He arrived on time and was prepared for investigating the problem. It involved more work than originally planned and he explained and quoted me the cost prior to performing the extra work.He did the work in a timely manner, made suggestions to help eliminate future problems and took care to clean up after he was finished.Richard was friendly and well mannered.Thank you for fitting me into the schedule today.

Review 15 (2024-07-23 - Rating: 5)
He did a good job of cleaning out our pipes. He showed me the clumps of roots he removed.

Review 16 (2023-09-14 - Rating: 5)
Called Roto-rooter due to my kitchen sink backing up. After troubleshooting myself, it was clear that the backup was happening further down the line and I would need professional help. Tyriek was the tech that came to support. He was very professional. I was at my office so we communicated over the phone and was able to clearly articulate the issue. I felt the price was fair for the service provided.

Review 17 (2024-06-29 - Rating: 5)
Service was done fast and effectively. Alejandro (I hope I got that right) was very friendly and explained the whole process

Review 18 (2023-09-01 - Rating: 5)
Excellent service. Noel arrived on time and assessed the situation and remedy. I am very pleased and will be referring the company to my friends, family and other real estate investors. Ask for Noel, he is the best at his profession.

Review 19 (2023-06-28 - Rating: 5)
All persons that I had contact with were courteous, friendly, and helpful. The technician was willing to go the extra mile to figure out the rather unique problem. I would definitely recommend the company to others. The company was able to send a tech in less than an hour. Thank you Matthew!

Review 20 (2024-06-29 - Rating: 5)
Really great guy (didn’t catch his name) and knew what he was doing. Definitely returning with future services

Review 21 (2023-09-17 - Rating: 5)
My Roto-Rooter experience was great. My guy Nick took the time to not only completely clear my sewer main but also show me what he thought might be contributing to my issue. He showed me exactly what he was doing using his camera. He explained each step he took and why it was relevant. Thank you Roto-Rooter and thank you Nick

Review 22 (2022-12-30 - Rating: 4)
I needed a sewer line rodded and they were responsive. Sonny was very courteous and professional and was thorough with his work to ensure the problem was resolved. My only thing is the high price that was paid. But he was upfront about pricing before he asked for my business.

Review 23 (2023-02-03 - Rating: 5)
We had an emergency and Roto Rooters online system let us pick from available times that day. The tech was friendly and knowledgeable. He did a great job and explained everything as he went.

Review 24 (2023-09-29 - Rating: 5)
Alejandro was absolutely amazing with his knowledge and customer service. Equally matched by his colleagues . They took a horrific situation with my basement leaking and actually made it pleasant. Highly recommended!!

Review 25 (2023-08-11 - Rating: 5)
Jesus was excellent! I called Roto Rooter to fix an issue that was created as a result of a prior service call with them. I was super concerned and unhappy about it. Jesus set me at ease with his expertise, confidence, professionalism, and patience - I knew I was in good hands.Jesus walked me through the process, so that I knew what to expect and educated me on my plumbing, which I really appreciated. Excellent problem resolution - 10s across the board for Jesus! I will always use Roto Rooter, because of their great employees and great service!

Review 26 (2024-04-18 - Rating: 5)
Satisfied with the service from Roto-Rooter. The technican and team were professional and answered all my questions and got the job done. I will reach out to Roto-Rooter again.

Review 27 (2023-08-09 - Rating: 5)
Both Tyriek (3774) and Nick (4357) were knowledgeable and honest. What more can you say about a company that hires good people? Prices are a bit steep BUT they get the job done. Would definitely use this business again, and I am definitely asking for these guys by name in the future. Give ‘em a raise!!

Review 28 (2023-01-22 - Rating: 5)
Technician was super helpful and informative. We had a blockage in the sewer going to the street and he went right to work and got it broken loose. We had the technician here within an hour after calling. Was very happy with the service. Will definitely recommend.

Review 29 (2023-08-10 - Rating: 5)
Matt was extremely polite, understood the issue and worked diligently to address my clog. He not only unclogged my sewer pipe, he sprayed down the steps and cleaned were he walked in the basement. Matt gave me ideas on keeping my line clean clear and also showed me how I can tell if I am clogging up again

Review 30 (2023-06-20 - Rating: 5)
We had a sewage backup in our basement. Within an hour, Matt arrived, took time to listen to our issues, identify the problem and clean out our main line. He was kind, thoughtful, and did a great job for us!

Review 31 (2021-04-29 - Rating: 5)
Technician Kyle was great, he was very professional and thorough. He explained every step of what he was doing with our backup. He went above and beyond in ensuring that the problem was resolved. He was very polite and knowledgeable and left us with a great experience. I would highly recommend them and Kyle for any job. Will definitely call them back and ask for Kyle as my tech for any future issues!

Review 32 (2023-08-19 - Rating: 5)
We woke up to a main line sewer problem and called the first plumbing company that could get out here. They were completely unprofessional and very rude. We sent him on his way and called roto-rooter. Roto-rooter was here in 45 min and and rodded a drain for almost an hour. Argen tried his best but couldn’t get it to budge so called dispatch for another tech to help rod the main line. Juan was here in no time and get the job done quickly. Juan and Argen were professional, courteous and efficient. Call Roto-Rooter for all your plumbing needs! Thanks guys!!

Review 33 (2023-01-13 - Rating: 5)
Juan was very courteous, explained everything to us. He worked until the tree roots were removed and we had a clear flow. Would recommend you again with technicians like Juan .

Review 34 (2023-01-17 - Rating: 5)
Jesse was very professional! Very pleasant to talk to and very informative about the work to be done. So helpful and a blessing. Thank you for the work! Highly recommend that you request Jesse as your tech!! 5 🌟

Review 35 (2023-09-17 - Rating: 5)
Cy saved our Sunday. We were taking on water due to heavy rains and failing pumps. We called early in the morning and Cy was out within an hour and had our repairs done in less than 2 hours. We’ve had pump issues in the past and this was, by far, our best experience.

Review 36 (2023-08-14 - Rating: 5)
The associate that came was on time, very professional and kept me informed every step of the way. I needed my main sewer line cleaned and after he completed the job he offered to send another tech out with a camera line to see what the cause of the blockage may be.

Review 37 (2023-09-03 - Rating: 5)
This is my first time using Roto Rooter, and I’m very pleased. We noticed the issue around 8 PM, and they were able to come out at 8 AM the next day. Tyriek was super helpful and a pleasure to work with. I will definitely use Roto Rooter again.

Review 38 (2022-04-09 - Rating: 5)
This was the first time I had to deal with Roto Rooter and Felipe was extremely professional and informative. He did the job fast and left everything in great condition. He explained everything as he was going through the different stages of unclogging the main line to my house. Service was very fast showed even before the time I scheduled the appointment. Thank you so much for saving the day and doing your job with such an ease. I appreciate your help and I’m so glad it was you that showed up to my house as I learned how to prevent future clogged lines through the house.

Review 39 (2023-01-13 - Rating: 5)
Jesse was an excellent technician. Very professional and completed the job in a timely fashion. He cleaned his work area and did a great job! Highly recommend!

Review 40 (2023-09-01 - Rating: 5)
Juan was so knowledgeable, I learned a lot about the pipes in my house and learned I have to baby them a bit. I purchased a bottle of goo to maintain my pipes, and he installed the toilet I had been waiting to install until after the work was completed. My hero! Haha! Im very happy with the work he did. Thanks again Juan!

Review 41 (2023-09-04 - Rating: 5)
I needed my bathtub unclogged in a hurry and they came out the same day I called them and got done in about 30 minutes. Very polite and professional, I would call this company everytime. Thankyou for your service.

Review 42 (2024-01-19 - Rating: 5)
Extremely professional and quick service. Only charged for necessary items and offered a quote for down the road possible issues with main drain line. Highly recommend

Review 43 (2023-06-23 - Rating: 5)
I had a drain pipe clogged about 20 feet from the kitchen sink. Called Roto Rooter and they were there in under an hour. The tech was courteous and professional. I would definitely call them again. I hd called two other companies I had used before and never heard back.

Review 44 (2024-04-02 - Rating: 5)
I want to thank Alex that came and did to work at my home today excellent job I give him a five if there was more numbers I would give it more numbers but I give him a five very intelligent young man you did his work thanks so much so

Review 45 (2023-08-12 - Rating: 5)
They showed up on time. Checked my problem. Gave me my options and took care of it right there. Replaced my water heater in under 2 hours on short notice. Also have financing option to help pay. Highly recommend.

Review 46 (2023-09-28 - Rating: 5)
Richard was wonderful! Super professional, explained everything he was doing/going to do and completed the task well! Absolutely wonderful experience & would definitely recommend to anyone in the future!

Review 47 (2023-07-23 - Rating: 5)
The young man was very knowledgeable explain everything in detail explain everything that he was doing he didnt waste time and he got the job done very well done if I were to call you guys back I would definitely want him again good deal to my satisfaction 100 PERCENT, and yes I would recommend this company to anyone. Job well done.Thank you TYREIK. L. 3774

Review 48 (2023-09-23 - Rating: 5)
Tyriek was excellent. He saved the day!!! Our main line work was completed in a professional and timely manner. Tyriek exceeded all expectations!!

Review 49 (2023-08-26 - Rating: 5)
I discovered a small amount of water around my floor drain in my utility room. Called that evening for an appt; a friendly and professional plumber arrived before 9 am. He checked the kitchen, bathrooms, and laundry room for issues. He cleaned the floor drain, solved the problem, and explained the how the drain should function. My issue was solved within 24 hours before a real problem ( flooding) developed. Thanks!!

Review 50 (2021-05-25 - Rating: 5)
The service technician Mr. Ali was very professional, knowledgeable and informative. He resolved sump pump issue rather quickly. No fuss, no muss. He was great! Thank you to him and to Roto Rooter.

Review 51 (2023-09-22 - Rating: 5)
Noel was very professional and explained everything to me. He also recommended a product I can buy to keep my drains clean. I will continue to use this company.

Review 52 (2022-07-04 - Rating: 5)
Heto did an excellent job. He analyzed the problem, told us how much it would cost, and did the repair. He had a friendly, open demeanor. We were very pleased with his service.

Review 53 (2022-09-12 - Rating: 5)
Andre and team were amazing to work with! They came out same day to help repair an exterior drain issue. After they completed the repair he was very thorough in what the actual issue was. Super helpful and will definitely use these guys again, thanks again!

Review 54 (2022-07-11 - Rating: 5)
I would absolutely recommend RotoRooter for any plumbing issues. I was impressed at how quickly they got back to me after I left an online request for an appt to unstick shut-off valves under kitchen and bathroom sinks and to remove and replace fixtures from both. Got appt within an hour. They called me when technician had arrived at the building. Sanin was a very pleasant and professional technician who explained everything clearly. He finished the kitchen fairly quickly, but the bathroom sink turned out to be a bear of a project because the pipes and fixtures were very old..like ancient. Despite the unexpected problems, he really went out of his way to complete the project. He also cleaned up before leaving and was respectful of my property. I couldnt be more pleased with the excellent services provided at a reasonable price. Sanin went above and beyond. Highly recommended!

Review 55 (2023-07-06 - Rating: 5)
Matt my technician was very experienced and knew his job well. Me and my wife were in good hands Thanks Roto-Rooter on a fine job.

Review 56 (2021-05-11 - Rating: 5)
We had a sewage fill-up due to a clog in our line. The tech, Eraldi #3963, was great. We was incredibly professional and informative. He was able to quickly locate the problem and went to work unclogging the line. After a few hours, he had everything unclogged. He even explained some preventative measures we could take to make sure this wouldnt happen again. As new homeowners, we had never had anything like this happen before and werent sure what to expect, but this was a great experience from start to finish.

Review 57 (2022-03-11 - Rating: 5)
Marc was very professional and polite. He explained to us the issue and our options for fixing it. He had everything done quickly and was very understanding to the situation. I cant recommend his service highly enough.

Review 58 (2021-05-20 - Rating: 5)
Our sink backed up at night, I tried unclogging myself before going to bed and hoped it would fix itself. The next morning it was still a problem, so I called for a plumber. Leonard came out within 2 hours of me calling, he fixed our issue, explained what happened, provided us with an enzyme to treat our drains monthly, gave us a short tutorial how it worked and we are very pleased with the service we received. I would recommend this company to friends and family.

Review 59 (2023-09-25 - Rating: 5)
Richard was efficient and knowledgeable. He knew how to problem solve. He made sure everything was in working order. We are grateful for his work.

Review 60 (2022-06-19 - Rating: 5)
I had an issue with my outdoor plumbing that caused me to have to turn water off to my whole house. My call was serviced by Heto the next morning. He did an amazing job of not only fixing the issue, but he was kind and friendly along the way! I really appreciate Heto for taking care of the issue for my family in a friendly and positive way! 5 stars!

Review 61 (2022-08-12 - Rating: 5)
Our dishwasher was leaking, causing water damage, and Patricio came to the rescue. He was very knowledgeable and clearly communicated the problem and options to fix it. He also had a welcoming demeanor and was a pleasure to have in our home for such an unpleasant issue.

Review 62 (2022-01-26 - Rating: 5)
James was very friendly and professional. He did a great job explaining his diagnosis and how he was going to fix it. He made sure everything was working properly before he left and even cleaned his mess on the floor! Highly recommend

Review 63 (2023-12-22 - Rating: 5)
Mike did a great job. Very fair price! Knew exactly what he was doing and very informative.

Review 64 (2021-05-15 - Rating: 4)
The first day they never showed up and didnt even call. Mr. Ali came at 10am the next morning and was bale to help us with pricing and got our sewer pump replaced and everything fixed up in a timely manner. He was easy to work with and was very kind and understanding with my grandma.

Review 65 (2021-05-12 - Rating: 5)
Felipe showed up at my house within a couple hours of me calling Roto Rooter. He was extremely professional and made sure to explain everything he was doing in great detail. My issue was resolved with no mess or other issues for a very fair price.

Review 66 (2021-04-30 - Rating: 5)
Ali helped my family fix our ejector pump. He was able to fix our problems and finish the job in such a short period of time before any more damage could be done. I 100% recommend using their service if you have any water/drain problems in your home. Great service!

Review 67 (2021-05-23 - Rating: 5)
I had the pleasure of having Cy (9823) service my condo on a Sunday morning for an urgent plumbing issue. He happily took care of both bathrooms and worked quickly to have the issues resolved. I would highly recommend Cy for his professionalism and attention to detail.

Review 68 (2022-09-10 - Rating: 5)
I had an emergency plumbing issue and was given an appointment same day on a Saturday within a couple hours. Really appreciate Jon educating me along the way with the plumbing issues. Will definitely use them again if I have problems. Highly recommend!

Review 69 (2023-09-12 - Rating: 5)
Our tech was very knowledgeable. Explained the whole process and we were pleased with the outcome. He solved our drain issue with no problem.

Review 70 (2023-08-01 - Rating: 5)
Was able to quickly schedule a drain cleaning service. Noel was wonderful! He was very professional, responsive and did an excellent job! Recommended!

Review 71 (2023-07-21 - Rating: 5)
Matt was excellent! Explained everything perfectly, and let us know what the issue was. I will definitely be reaching out to him for any other plumbing needs.

Review 72 (2023-05-25 - Rating: 5)
Matthew came out to clean out my line after a backup. He was very professional and kept me informed about the process. A positive experience and would recommend!

Review 73 (2022-07-24 - Rating: 5)
Fast, friendly, and informative service. Dave and Jon explained the entire process. Jon diagnosed the problem and fixed the leaks in a very timely manner, yet it wasn’t rushed. I feel confident in choosing Roto-Rooter for my plumbing repairs and water mitigation.

Review 74 (2021-05-13 - Rating: 5)
Tim (2508) our service guy was quick andvery thorough. He found the clog in our kitchen sink after my husband and I tried many attempts on our own.This was the first time we used Roto-Rooter,And are pleased with the service. 😊

Review 75 (2022-10-28 - Rating: 5)
Dough, and Jon were great! Of course being a first time home owner and not knowing a thing about plumbing is supper frustrating. They were the first company I reached out to, and they able to resolve the issue right away. They were both thorough about the leak that happened, this really helped. Highly recommend using their services they were super helpful.

Review 76 (2022-11-04 - Rating: 5)
The service was great. More importantly the service crews were very good at what they do. Every step was fully explained and they accomplished their respective goals. I was very pleased with the field supervisor Tony Babila who kept me informed as to scheduling.

Review 77 (2021-12-17 - Rating: 5)
My Kitchen sink did not want to drain so called Roto and they arrived within 2 hours same day. Marc was my plumber and he explained everything. He was very nice and professional and fixed the sink.

Review 78 (2022-06-22 - Rating: 5)
Desmond is very friendly and professional. He explained what he was doing. He was able to fixed our kitchen sink that was draining very slowly. He even cleaned up after. I would recommend.

Review 79 (2021-05-02 - Rating: 5)
I contacted Roto Rooter on a Sunday after experiencing some significant issues with my outdoor spigot. I wasn’t sure I would get service on a Sunday. Not only did I get service but the plumber arrived even sooner than anticipated. The plumber that came to my house was Ali. He was professional and walked me through the issues. I couldn’t have been more pleased with Ali. He was a consummate professional and cared about me as a customer. I would definitely recommend Ali and Roto Rooter!!

Review 80 (2023-07-28 - Rating: 5)
This is my second time using this company and they always come thru….. very professional, on time, and knowledgeable and Super clean…..I’m always happy with the service they provide and will recommend everyone to use them.Keep up the good work!!!

Review 81 (2022-05-06 - Rating: 5)
Argen arrived on time, explained what he was going to do and immediately got to work. Very happy with his service and recommend Roto Rooter, have used them a dozen times and each experience has been great.

Review 82 (2023-09-10 - Rating: 5)
Richard was phenomenal! He communicated well and found out the trouble super quickly! He got to work without wasting time A++++

Review 83 (2022-03-22 - Rating: 5)
James was very professional and took care of the problem. We had many tree roots and he kept going over and over the area until they were all gone. Very friendly, nice person. I will request him and refer him every time.

Review 84 (2023-09-03 - Rating: 5)
Had backup on a Sunday and they came right out. We’re able to diagnose and fix the problem Matt was awesome! Highly recommend!

Review 85 (2023-01-01 - Rating: 5)
Quick response. Came out the next day, early, on New Years Day. Excellent.Informative. Travonce explained the issue I was having, how it would be addressed, and gave me an idea of what to expect going forward. Exceptional.Efficient. Had my line flowing in no time.

Review 86 (2022-05-23 - Rating: 5)
Milenko (5420) replaced our sump pump and did an excellent job. He was honest, professional and worked very quickly. The price was reasonable too. We will definitely call and request him again! Thank you, Milenko!

Review 87 (2023-09-02 - Rating: 5)
Juan, did an excellent job explaining what he was doing. Gave us insight to the condition of our sewage system. he was quick and efficient.

Review 88 (2022-09-27 - Rating: 5)
It was shocking how responsive and quick the Roto team was in getting an experienced plumber to the house. Jon arrived promptly to assess our needs, gave us honest, experienced feedback, and walked us through our options to get us to the best fix for our house. Once the route was decided upon he worked quickly and was sure to educate us on certain pain points that were causing the issues. He made us feel confident in his work and expertise. I would not hesitate to both call Roto again and specifically request Jon back to address any other plumbing concerns in the house. 10/10. A+. All the gold stars. Hats off to you, sir.

Review 89 (2022-01-25 - Rating: 5)
Main sewer backed up, called repairman was here in a few hours. He was very professional and explained the procedure and all costs up front. Completed work and took the time to review all that he did. I am very satisfied with his service and patience with my questions.

Review 90 (2023-09-22 - Rating: 5)
Teddy was excellent, took the time to explain the issue with me and made sure that the problem was taken care of 100%. Very courteous and professional. Highly recommended!

Review 91 (2021-06-15 - Rating: 5)
Scheduling was very easy and Roto Rooter was incredibly flexible with my schedule. When the original plumber was unable to repair the problem, he called another plumber close by that was able to come same day. Price was reasonable. Steven was great and very accommodating. 10/10 would recommend!

Review 92 (2022-05-31 - Rating: 5)
I had called at 4pm on memorial day and Daniel came to service my drainage problem at 630pm. He did a awesome job. Was upfront about cost and gave me some tips to prevent this problem for later. Highly recommend him.

Review 93 (2022-06-06 - Rating: 5)
We called Roto Rooter for an emergency, our water heater busted over night! Heto arrived within an hour or two and saved the day! He was very professional and quick and gave us great pricing options! I would definitely recommend!

Review 94 (2024-04-13 - Rating: 5)
Alejandro was Awesome. Very knowledgeable and professional. Answered all of my questions. A real pro.

Review 95 (2023-08-28 - Rating: 5)
Richard was very courteous, respectful and told me what he would be doing step by step. He made sure all piping was thoroughly routed out and the water was draining and flowing again.

Review 96 (2022-03-25 - Rating: 5)
From start to finish I had an excellent experience with this company. I called and was kept in contact with the dispatcher who made sure the blockage in our drain would be handled ASAP. I was then contacted by the drain tech that would be doing the work on my drains. My drain tech Danny was phenomenal. He was in constant contact with me before he arrived, to ensure that I wasn’t worrying. He was extremely knowledgeable and was helpful in pointing out concerns and explaining them to me. He told me everything that he was doing in a way that someone who isn’t a plumber would understand. Danny addressed all of my concerns with honesty and sincerity. I just cannot say enough about the care and expertise I received from Roto- Rooter! I will be recommending this company to everyone I know that is in need of help with plumbing.

Review 97 (2021-04-29 - Rating: 5)
Mark 2840 was very helpful, knowledgeable and professional. When ever I call Rooter I would prefer this service person come out. He takes time to explain what is needed. How to do it. Very informative and extremely helpful.

Review 98 (2021-12-14 - Rating: 5)
The technician showed up in a timely manner and was very knowledgeable about what the issue was. Even though the area was very small. Marc was still able to get the job done. Awesome work. I would definitely recommend their services.

Review 99 (2022-05-06 - Rating: 5)
Our plumber was absolutely amazing, he explained everything in an easy to understand way, and kept me involved in everything. He went above and beyond to make sure we got the best deal, and even gave great recommendations on stuff that could be done to make things run smoother in general! I 100% recommend!!

Review 100 (2022-08-24 - Rating: 5)
We bought a new home and the day we moved in we realized one toilet tank wasn’t filling and our kitchen sink wasn’t draining. We called roto rooter and they were here within a few hours and both items were repaired very efficiently by Heto! He was friendly and knowledgeable and was able to help us manage the noise around two babies’ nap time. Superb!

Review 101 (2022-06-01 - Rating: 5)
Roto-Rooter was able to come on a Sunday to check my water heater and install a new one on Memorial Day without extra charges. David was polite and friendly and got the job done quickly! Kelly, who stopped by to help sign me up for a no interest credit card (that I requested), was also friendly & helpful. Overall, great experience!

Review 102 (2022-08-09 - Rating: 5)
We are so grateful that Marc was available so early during business hours! I am happy we didn’t have to wait long for service. Our experience was great and he was able to take care of the backup in our basement in a timely manner. We are glad there is a 6 month guarantee and hope we won’t have to call again anytime soon!

Review 103 (2022-03-14 - Rating: 5)
Someone called to advise time technician would arrive. Technician arrived on time and was very professional. He explained what the problem was and what my options were. He then installed a new water heater and made sure it was working properly before he left. I am very satisfied and would use them again.

Review 104 (2022-07-12 - Rating: 5)
Heto fixed our injector pump and had previously worked at our home in 2020. Diagnosis and repair were quick and clean. Very pleasant guy and trust him in my home. Will request him again for future plumbing jobs.

Review 105 (2021-06-24 - Rating: 5)
As a first time homeowner, this was my first time using a plumbing company, Roto-Rooter was number one listed in google. I needed to get my bathtub and toilet unclogged, I was able to schedule a service online super easy steps. Got a text with a 30 min window. Tim(2508) arrived and introduced himself very professional, he asked to show him where the problem was and went over the pricing. He said don’t worry I’ll get you going soon. Not even an hour and he solved my problem! Over all I’m very happy with this first time experience with Roto-Rooter. And Tim thank you very much for taking care of problem so fast! I know it was late at night! Ask for Tim on your next service he does a great job!

Review 106 (2021-05-07 - Rating: 5)
I love how fast and skillfully Patricio reset my toilet! He arrived early, was courteous, thoroughly checked his work, and left the bathroom as clean as it was before he started. The guys a pro, I highly recommend him and Roto-Rooter!

Review 107 (2021-12-09 - Rating: 5)
Jon and Karim were wonderful. Knowledgeable. Professional. Did a great job of explaining the problem and situation. Very courteous to us and cleaned up nicely after themselves. I would not have wanted them to do anything differently. They were great.

Review 108 (2022-04-05 - Rating: 5)
Eddie at Roto Rooter is the best,he arrived at my home, was very professional and able to find my problem and able to fix it! Thank you so much. Highly recommend Eddie and the Roto Rooter service!! Eddie was very prompt, Courteous and very professional. Thank you again for getting the drain moving again... Sincerely Vicki C

Review 109 (2021-04-30 - Rating: 5)
I had called another plumber the day before to do this job and they canceled on me saying that the job my plumber was on he was stuck at and they did not know when or if he could come. I called roto rooter because their ad said they could be there in 2 hours. I made my appointment at 10:30 and got an email that said the plumber would be there between 10:30 and 12:30. As advertised I received a call 30 minutes before the plumber would show up which was 12:00 and the plumber was there about 12:35. I explained what the problem was to Patricio and he quoted me the price for the job. I felt that the cost was pretty high but so far they had kept their word and I trusted Patricio. He explained what he was going to do, and that the job would be insured for a year. The job was done quickly and efficiently and the broken piece of pipe was replaced. Thank you Patricio!

Review 110 (2022-06-08 - Rating: 5)
On the morning of my appointment Heto arrived on time to replace our kitchen faucet and repair 3 toilets. Work on the faucet and first 2 toilets went well and quickly. Unfortunately the 3rd toilet had a broken part that doesn’t usually break, so he had to source the part. He found it that afternoon and returned early the next morning. He replaced the broken part, finished the repair, and was out in less that a half hour. Heto was friendly, efficient, helpful and professional. He communicated with us well through the whole process. What could have been an extra stressful situation went as smoothly as possible. Would definitely recommend

Review 111 (2022-05-27 - Rating: 5)
Eddie and Juan did an outstanding job 👏 They were courteous and perfessonal. They explained everything in detail, as they were performing the repair. They encouraged me too ask questions, and they responded with detailed answers. They checked the system throughly before leaving. Im very 😊Respectfully,Steve Wood, customer

Review 112 (2022-08-24 - Rating: 5)
Roto-Rooter was at our house and had a clogged drain cleared in less than an hour from our call. We’d had a handyman and a plumber try to clear it already without success and tried Roto-Rooter before having to break into concrete. Fast, professional and great at what they do!

Review 113 (2022-04-22 - Rating: 5)
Roto answered my call immediately and even though it was late afternoon was able to send someone out within an hour. Jon did our service. He was courteous and talked us through the whole process.

Review 114 (2021-06-23 - Rating: 5)
I have used Roto-Rooter plumbing for years and they have always done a great job. The technician was courteous and professional. He explained everything in detail. He cleaned up and fixed my problem. I was very satisfied with the service I received.

Review 115 (2021-05-14 - Rating: 5)
Leonard was the plumber that came by and did such a wonderful job! Wore a mask, was polite, and did everything he could to teach me (I’m a single mom and I’m trying to learn basics), he was extremely patient, and very informative. He was able to unclog the kitchen sink and even gave us tips on how to avoid this mishap in the future!!! Would DEFINITELY recommend!!!!

Review 116 (2021-06-14 - Rating: 5)
We have had our back flow drain overflow multiple times. This is the first time we used Roto-Rooter and they told us all about our drain system. We learned so much about our property and how to manage it correctly so we wouldn’t continually have overflow issues. I am very glad I decided to use their services. The technician that came for our service call was very Friendly, informative, and honest. Will definitely use them again and suggest their services.

Review 117 (2022-04-11 - Rating: 4)
Tech was on time and done within half an hour. A little on the pricey side, but the fact they got here same day and fixed my issue so fast, plus backing up the work with a 6 month guarantee was well worth it. 1 star off due to price. Otherwise, everything was great. Recommended for if you need a quick fix.

Review 118 (2022-04-03 - Rating: 5)
Jon was our technician and he was very kind and professional which is super important to us. Great job done quickly, would definitely recommend to friends and family.

Review 119 (2021-07-22 - Rating: 5)
Mark was super nice to me! He explained things throughly to me. Which is hard to me because I’m disabled. He even was nice to my cats. I will definitely be calling them back if I get another clogged pipe. This was a good service to use!

Review 120 (2022-03-29 - Rating: 5)
We have had recent sewage/toilet issues. Roto Rooter was able to schedule me a same day appointment and the technician was able to fix the problem in no time. Anytime we have needed to use them they have been professional and very quick with their response time.

Review 121 (2022-07-03 - Rating: 5)
Technician was nice person, knowledgeable and expert. He diagnosed the problem very quickly and fixed it in very short time. I will use the company again for my plumbing needs. I will recommend the company and technician to all my friends and family.

Review 122 (2022-05-20 - Rating: 5)
Last night after a guest visit, are drains were clogged. My husband tried to use the smaller rod from Home Depot and he was not able to clear the drain. We were able to schedule quickly and a technician arrived timely the next morning. He was very knowledgeable, clean and was willing to speak to us about options and future solutions. I highly recommend this service provider. Affordable, fast and knowledgeable!

Review 123 (2022-06-24 - Rating: 5)
I needed a sewer scope on very short notice. Eddie arrived and got to work immediately, and did the scope with no issues and was on his way. He was super nice and fast. Fortunately the sewer line was clean, but now we know for sure. Will definitely call the next time I need help with plumbing.

Review 124 (2022-02-22 - Rating: 5)
Had Jacob 2769 replace my water heater and put in a service shut off valve. He was very professional, honest and knowledgeable about everything we talked about and his work shows hes a skilled technician. I will definitely be using him again if I ever need any more work done. Very nice guy 👍

Review 125 (2022-09-10 - Rating: 5)
Marc and Micheal were professional and Knowledgeable during this process of replacing our kitchen pipes and installing our new sink. They completed the job in a timely manner and protected our property during the process. They also cleaned up the work area after completion of the job. They were GREAT!

Review 126 (2022-08-17 - Rating: 5)
We were visited by Heto who did a great job giving us some recommendations on some plumbing issues we were having and then installed our backup sump pump system! He had to work in a very tight space and never complained and still got it done in an efficient manner. He even went to Home Depot to pick up some stuff we were missing. Would 100% hire again!

Review 127 (2021-06-26 - Rating: 5)
Very good experience. We had a leaky toilet that needed replacement. Jacob was our technician and came out despite terrible rain today. He identified the problem and was able to run out, get us a new toilet and have it installed right away. He cleaned everything up and disposed of the old toilet. He was very professional and friendly. Call desk was also very helpful in getting us scheduled and keeping us updated as to arrival of technician due to bad weather conditions

Review 128 (2022-01-08 - Rating: 5)
Jon was excellent! He was informative, & professional. He left myself & my family feeling relieved & educated about our plumbing issues. Hey Roto-Rooter, Jon is a real blessing to your company! A+ service! 💯

Review 129 (2022-08-08 - Rating: 5)
Daniel came out to clean out our main drain after we noticed our basement shower was backing up while water was running in our utility sink. he was very quick and explained everything well. Definitely recommend roto rooter for your drain cleaning needs!

Review 130 (2021-06-13 - Rating: 5)
Cy 9823 did a great job installing bathroom fixtures. The original guys spent 5 days trying to figure out problem. Cy figured out issue and did all work in an hour. I have used this company before. They do excellent work and are super professional.

Review 131 (2022-04-07 - Rating: 5)
Marc was very professional and communicated every thing that he was doing through the whole process. He Came in and got the job done with no problem! Highly recommend! Thank you Again

Review 132 (2021-12-17 - Rating: 5)
Brandon was very professional. Very personable. Did his job very well and very successful. I would definitely, definitely recommend him and Roto-Rooter again. I will be using your services in the future, if I have a plumbing problem

Review 133 (2021-08-18 - Rating: 5)
Jacob was our plumber and he was very nice. He was very detailed in his work and made sure he answered any and all questions that we had. He got here and basically went right to work and got everything installed perfectly! I honestly paid more using this company but it was well worth it! I feel confident that units are installed properly and I know they will take good care of me if I have any other problems.

Review 134 (2022-05-30 - Rating: 5)
Our hot water heater went bad and caused our carbon monoxide detectors to go off. It was Saturday of the Memorial Day weekend. We had the gas company come in and they determined that it was the hot water heater. Heto from Roto Rooter came out early Sunday morning and had it replaced by noon. Heto was excellent. He was very professional and just got to work. He was also very nice and we had full confidence in him. We had a cookout scheduled for Sunday and Heto was finished before the guests arrived.

Review 135 (2021-06-06 - Rating: 5)
Technician was super knowledgeable, helping to fix our issue while at the same time giving us a lot of great information on how to prevent issues in the future (both small easy fixes and bigger more permanent solutions). He was professional and friendly throughout, too!

Review 136 (2021-08-06 - Rating: 5)
Roto-rooter employee did a very excellent job in installing my garbage disposal. Most important he did a excellent job in explaining what had happen to my old disposal. Highly recommended and price was fair.

Review 137 (2022-03-14 - Rating: 5)
James was very professional and was on time. He inspected two drains in my parents house while we are preparing to list it for sale. He took the time to ensure there were no clogs and everything wasworking properly. We would use them again.

Review 138 (2021-08-06 - Rating: 5)
Armion was sent out to do my toilet. Turns out he was also Italian! He was very friendly, nice, and informative. He also practiced professional COVID procedures. He really cared about me and my toilet and I was very happy with his service and attitude. I would highly recommend him and this company to anyone in need of a great Italian plumber, no pun intended!

Review 139 (2023-04-17 - Rating: 5)
Our sewer line settled and disconnected from our home causing disaster water and flooding inside home. Called roto rooter who arrived in 45 mins and they organized teams to fix both inside and outside our home!! Also sanitized and dried walls. So very grateful for you RR!! Hands in the air!!

Review 140 (2021-06-18 - Rating: 5)
Needed a toilet tank rebuild and requested the service online. Within an hour I had an appointment for the following day. Gabriel arrived promptly in the window provided. The components needed were out dated but he tracked down the parts and fixed the issue the same day, which was very much appreciated. He took care to explain the work and make sure everything was to my satisfaction. Very good experience from start to finish.

Review 141 (2021-08-22 - Rating: 5)
Ali was very helpful and sympathetic to my situation. He was very professional and a very good guy! Work was finished same day and very quickly. He explained how to prevent this from happening again. 10/10 would recommend

Review 142 (2022-02-26 - Rating: 5)
Jacob came and replaced our sump pump. He was extremely thorough and patient as he walked us through the process in great detail. Once everything was confirmed he got to work right away and ensured us that we had the best quality equipment. Definitely use this business!

Review 143 (2022-01-23 - Rating: 5)
Glad we called Roto-Rooter to unclog our homes main drain. Joe was very professional and knowledgeable. He took his time and really ensured that our problem was addressed.

Review 144 (2022-02-09 - Rating: 5)
Eddie did a fantastic job. He was prompt, friendly and efficient. He fixed my problem quickly. Made the whole task seem easy. Made me want to use Roto Rooter next time.

Review 145 (2022-11-27 - Rating: 5)
I would highly recommend this company. When I called and requested service they were responsive and professional. The man who did my repair Travonce, he was very determined and helpful.

Review 146 (2022-06-28 - Rating: 5)
Eddie from Roto was extremely professional in his approach to diagnosing the problem we experienced, seeking low cost solutions, and delivering an outcome we are extremely satisfied with. Great response time after we called, too.

Review 147 (2022-01-28 - Rating: 5)
I highly recommend Jacob and Barry! Im a new home owner - barely even been a year and I had my first experience of a pipe burst due to the cold. They showed up quickly and were super thorough and friendly through the process. I appreciate Barry assisting me with the steps on submitting a claim, and I appreciate Jacobs attention and time into making the repairs.

Review 148 (2022-07-14 - Rating: 5)
Felipe exceeded all of our expectations while helping us with a clogged main drain. He was meticulously clean and took the time to walk us through everything happening. I was very impressed with Felipe and will call RotoRooter again in the future if anything were to come up.

Review 149 (2022-09-12 - Rating: 5)
We were at a loss of what was going on or who to call. We had water pouring in from everywhere. Anyone I called prior couldnt tell the problem or suggest a fix. When I called Roto Rooter I was told Id have next morning service, which was fine. I got a call about an hour later that a tech would be out in 45 min. He took a look around, explained what he though, answered my question expertly and professionally. Really saved our butts and hours more of turmoil.

Review 150 (2022-05-17 - Rating: 5)
I have had several companies take a look at sewer related problems. During heavy rains my home gets sewage backed up in the basement. The plumber used a camera to locate the trouble area and was able to give a price on the needed repair. The other companies were not as thorough as he was. He was prompt, personable and knowledgeable about the work. I was very happy with the service received.

Review 151 (2021-06-24 - Rating: 5)
This is the 5th time my parents have had an issue with the kitchen drain being clogged and so we contacted Roto Rooter, as always. They estimated a service tech would arrive between 4-8 pm. Tim-2508 arrived around 30 minutes early which was a huge win because my parents were in the middle of cooking and doing 🧺 while babysitting. He unclogged the drain about 5 minutes later and resolved the issue. He also recommended using the product he had on his truck which works in comparison to draino or other products that mainly use bleach and are therefore ineffective. Tim saved the day! He was honest, upfront, personable, timely and resolved the issue immediately! Not to mention, he is trustworthy and therefore we purchased the maintenance product he recommended to keep the drains clean. Thank you Tim!

Review 152 (2022-02-28 - Rating: 5)
My technician Heto was on time and super knowledgeable. He’s been in the business working for Roto Rooter 20 years. He took the time to explain everything and didn’t sell me on any unnecessary services. I would call Roto Rooter again and definitely request him.

Review 153 (2022-07-16 - Rating: 5)
These guys are the BEST!!Roots in our pipes have been a problem so there have been several plumbers in and out of my home over the last 20 years, but these men were true pros.After several days of plumbing problems and three efforts to rout out the pipes, we were forced to call someone on a Sunday. Andre and his partner showed up on time at the scheduled hour, they assessed the situation and got on it within minutes. The entire process took less than two hours and we could use our water again!I really appreciated how straightforward Mr. Andre was and I was especially impressed that he was teaching and testing an apprentice the entire time. They were both so polite and professional; I will be calling Roto-Rooter for plumbing problems from on. Thank you guys!

Review 154 (2021-07-15 - Rating: 5)
I was looking to have my buildings sewer line rodded and reached out to Roto Rooter for an estimate. My experience with Eddie was A+ from the estimate appointment to the service day. He was on time, communicative, and friendly. I never had to have a sewer line rodded before and Eddie explained in clear terms the whats, hows, and whys of the procedure. Quality work and glowing customer service!

Review 155 (2022-03-18 - Rating: 5)
Eddy arrived on time and was very professional. He cleared the drain in record time with no disruption to the house hold operations.We are very appreciative of the having this service available for our community.Thank you Roto rooter and Eddy.

Review 156 (2022-02-13 - Rating: 5)
Roto-Rooters did an outstanding job replacing my water heater! They got here as soon as they were able to and were finished fully replacing the unit as well as some piping within just a few hours! My plumber Jacob was phenomenal all across the board, he was informative, answered questions, and was all around a genuine pleasant person. I can not recommend him enough!

Review 157 (2022-04-02 - Rating: 5)
My sewer was backing up and Roto Rooter came out on a Saturday afternoon. Technician was very professional and explained the procedure. Problem was fixed in under 1 hour. I am very pleased with the work performed. I definitely would use Roto Rooter again.

Review 158 (2022-02-23 - Rating: 5)
So pleased with this company, everything was done so professionally. It was a very stressful situation for us and they were the best team to work with. Thank you for getting to us after hours and getting our issue fixed as soon as possible.

Review 159 (2022-04-15 - Rating: 5)
I was getting the run around from multiple plumbers, most of them price gouging. Even had some that seemed incompetent. I called Roto Rooter, they showed up in 30 min, evaluated my issue and resolved it 30min later! I will always call Roto rooter first for any issue. Thanks Danny for providing the best customer service I’ve had in a long time!

Review 160 (2022-02-06 - Rating: 5)
Danny, technician 2153, took care of a follow up call for me. He was professional, quick, and thorough. Took care of the issue and gave suggestions for the future since my pipes are getting old. Wonderful service!

Review 161 (2022-03-29 - Rating: 5)
Marc was excellent in his service. He is very knowledgeable in the plumbing. He fixed our problem immediately. I would recommend Roto—Rooter and Marc as a professional for plumbing service.

Review 162 (2022-06-20 - Rating: 5)
Our 9 year old water heater/tank was at the end of its life. Not getting hot water consistently for over a week until no hot water at all. Called Roto on Monday late morning, someone was out within 2 hours. Very pleasant and professional. (Jon). He did some troubleshooting to see if it could be repaired. It need to be replaced. He was able to go get the new water heater (75 gallon tank) and with another service tech get it installed all in the same day! My ejector pump was also old and the next thing to go, while they were here I got a new one! They cleaned up after themselves. Made sure my questions were answered! Very positive experience.

Review 163 (2021-06-16 - Rating: 5)
James came out quickly and repaired my clogged drain. He was an awesome, informative and very professional technician. I would highly recommend him for any plumbing needs. 10/10 stars.

Review 164 (2021-06-02 - Rating: 5)
While the company itself had issues with dispatching delays, Sergio was an absolutely unbelievable plumber. He identified the issue quickly, had the parts already in his truck, and fixed it immediately in what was an extremely fair price. I was expecting a job that required the wall to be ripped out but he fixed with ease. Ask for Sergio!

Review 165 (2021-07-16 - Rating: 5)
Called Roto Rooter because our spout pipe broke behind our shower was badly corroded . Our technician Ali was awesome! He assessed the situation and recommended the best route beneficial to us and most affordable . He treated our home like he was working on his own home . Was super friendly and helpful and super professional I knew right away we were in good hands . Thanks Ali for your professionalism and courtesy and quality work ! Glad we called and had an awesome tech !

Review 166 (2021-07-10 - Rating: 5)
Sergio was super helpful. He was very flexible and had very good recommendations. My job was performed quickly and correctly. I would definitely recommend business with him again.

Review 167 (2021-07-08 - Rating: 5)
The technician, Alejandro was very professional and efficient. He explained every thing he did. He quoted me the price for his work, he recommended maintenance solutions. I am well pleased with the work that was done.

Review 168 (2022-07-26 - Rating: 5)
Had a clogged toilet. And our plumber Felipe explained what he was going to do. Gave us a quote and proceeded with the job. He cleaned up after the mess. Out of 5 stars I would give him a 10! Thanks Roto rooter for a job well 👍

Review 169 (2021-08-01 - Rating: 5)
Mark (tech 2840) was very professional and knowledgeable. He performed a thorough assessment of our plumbing issues and based his recommendations on that. He was able to quickly resolve our drainage issue at a reasonable price. Highly recommend him and Roto-Rooter.

Review 170 (2022-02-01 - Rating: 5)
Very knowledgeable and incredibly friendly! Eddie has a great personality and was a pleasure to have fix our sewer line. I would highly recommend Roto-rooter and will use them again. Reasonably priced also!

Review 171 (2022-05-19 - Rating: 5)
My plumber was name Jesus, very professional, very knowledgeable, was on time. Got straight to work and did an excellent job. I was ver hesitant about the company because of the timing and the run around, but Jesus called and assured me I was in good hands. I would highly recommend Jesus as I’m sure they have other good plumbing guys, but he is the one for all my plumbing issues from now on. I am really pleased with his work… Glad I called Roto Rooters.

Review 172 (2022-01-02 - Rating: 5)
My garbage disposal stopped working last night and sink wasn’t draining. I had been waiting for a reason to replace it because it was a low quality product that was here when I purchased home. Called this morning and Cy (tech #9823) arrived within 2 hours of calling to schedule. He confirmed replacement was the best option and informed me dishwasher drain (not sure what correct terminology is) was not up to Chicago code. He provided quotes for both and completed the work on the spot within about an hour. Showed me how to work/what to look for if there are any future issues. Cy was very friendly, informative and efficient. Can’t speak to pricing as I did not price shop but service and quality were great across the board. Would definitely use them again in the future.

Review 173 (2021-06-14 - Rating: 5)
Did a great job rodding our drain the other plumbers were talking about tearing up our cement and thought we had a drum trap. Service was expensive but worth the money and a 6 month warranty is great as well standing behind your service is a great benefit to the consumer.

Review 174 (2021-12-10 - Rating: 5)
Heto @ Roto Rooter got our two toilets to finally stop running constantly. He also noticed an issue with a shutoff valve and saved us from a possible future disaster. Very professional and kind.

Review 175 (2022-06-10 - Rating: 5)
Desmond was wonderful! Professional and friendly. He worked with me on the price, and made me feel very comfortable. Will definitely be using them again!

Review 176 (2022-08-29 - Rating: 5)
Argen arrived within the scheduled time frame with a trainee named Eri. Both were very polite and professional. They surveyed the area of concern and determined that I needed the drain piped cleaned. The processed took maybe 5 min. So quick! I am very relieved that they were able to help me resolve my issue. Definitely recommend!

Review 177 (2022-04-29 - Rating: 5)
Came home to a disaster- my plumbing was overflowing. It was utterly disgusting. Called Roto Rooter and Danny was here within the hour. He was personable, responsive, entirely professional and took care of the job. I would highly recommend RR and Danny to anyone!!! Thank you Danny!!!

Review 178 (2023-03-22 - Rating: 5)
Awesome! We had two clogged toilets and a clogged sink. In less than an hour they were fixed and working. Great experience! Would hire again in a minute!

Review 179 (2022-03-22 - Rating: 4)
Great communication in regards to scheduling, fast response & showed up on time. The technician was polite and performed his job well. The service was more expensive than I expected.

Review 180 (2021-08-14 - Rating: 5)
Marc and Brett came out to the house to unclog a drain in the basement. They were very professional! And although they were unable to unclog the drain as the pipe itself was severely damaged (not due to them), I would definitely recommend their services! They took the time to try to clear the debris from the damaged pipe, and although unsuccessful, their dedication to their work, and their professional demeaner was appreciated. Definitely would recommend!

Review 181 (2022-06-21 - Rating: 5)
Heto was amazing!!!! He was so professional, polite, and great at his plumbing skills. He really went over and beyond to get the job done right. I would recommend him to anyone. Heto is the man!

Review 182 (2022-08-08 - Rating: 5)
Argen was quick to respond to our problem. He was informative as to what the issue was and what was causing the backup in our pipes. He gave us suggestions how to prevent from happening again. We are very pleased with service and will definitely use them again!

Review 183 (2021-06-13 - Rating: 5)
I placed service request the evening before and within an hour had confirmation for next day service. Ali was professional with expert knowledge & friendly in putting together and repairing 2 sinks, a drain leak and dishwasher malfunction. He even discovered and remedied a foul smell we hadn’t been able to resolve for a couple weeks. Very highly recommended and very pleased customer. We will return for any future help!

Review 184 (2021-05-05 - Rating: 5)
Ali from Roto Rooter did an excellent job replacing the water shut-off valve in my crawl space. He was courteous and professional and worked quickly. I’d strongly recommend him.

Review 185 (2021-09-07 - Rating: 5)
We were dealing with a drain that kept clogging and the guy before wasnt fixing it properly so the same thing kept happening. Once we asked for a different guy to come out, he knew exactly what the issue was and fixed it properly. He was very nice, professional and explained everything he was going to do. Ill definitely ask for him again if we have any more issues down the road.

Review 186 (2022-11-04 - Rating: 5)
Was able to talk to someone early in the morning and make an appointment when other companies are closed or do not respond. The on-site Technician was very professional, was on time and got the job done.

Review 187 (2022-03-02 - Rating: 5)
Mark Wright came out to take a look at our drain. He found two clogs and brought us back in business. He was in time, nice as can be, professional, and a hard worker. Very much appreciated on my end.