Benjamin Franklin Plumbing of Alpharetta

Photo of Benjamin Franklin Plumbing of Alpharetta

Located in Alpharetta, Georgia

Address: 1360 Union Hill Rd Suite 3H, Alpharetta, GA 30004, United States

Phone: +1 678-833-2754

Rating: 5

Services

  • Repair services
  • Credit cards
  • Credit cards

Categories

  • Plumber
  • Drainage service

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-10-16 - Rating: 5)

    Keevon Jones was great!! Master plumbing skills show. He was a little late the first day but its Atlanta traffic right? 🤷🏻‍♀️. Otherwise great great job. Master skills are evident. He was nice, pleasant, accommodating and knowledgeable. Everything was done well and on my schedule. I would definitely hire him again and pleased with Benjamin Franklin Plumbing with my first experience. He even took the old faucet and garbage disposal.

  • Review 2 (2024-11-15 - Rating: 5)

    We recently had our water heater break and flood our basement. Tyler came out promptly and installed two new water heater the same day. He got us 2 commercial heaters at a great price and we had water back that same day. We were very please with Tyler’s workmanship and customer service. Today he came back to follow up check on our heaters. He worked all day and made time to see us at 8pm. Great young man! We will definitely use Tyler again for all our plumbing needs.

  • Review 3 (2025-01-06 - Rating: 5)

    I’m incredibly happy with the awesome work of Keevon, and the whole team over at the Alpharetta location. They corrected an issue that took place before them and took my concerns seriously. They figured it out quickly and moved to get it taken care of in a way that made me say… that’s how you do customer service. I’ve been a customer of theirs for a bit now and have no indication of stopping.

  • Review 4 (2024-12-19 - Rating: 5)

    I was very pleased by my experience with Benjamin Franklin plumbing. We had an appointment scheduled for the morning and due to some unforeseen circumstances they were unable to fulfill their appointment on time, but they did everything they could to make sure we got seen later that same day. They provided me A helpful diagnosis on the problem without even charging us due to the inconvenience. We will definitely be using them again thank you for making it right!

  • Review 5 (2024-11-19 - Rating: 5)

    I really appreciate Carter Fontana and his assistant. They called to let me know when they would arrive. He evaluated my issue and told me that since my problem is the sprinkler system, it would be best for me to find someone specifically working on irrigation system. I am really impressed for his honesty, and kindness to put customers interest on top. He even waived the house visit fee!I would definitely go to Carter for any plumbing issues in the future.

  • Review 6 (2024-11-07 - Rating: 5)

    I had a great experience with Benjamin Franklin Plumbing of Alpharetta. Scheduling was easy, and the technician arrived on time, explained everything clearly, and showed genuine respect for my home. The service was quick, thorough, and reasonably priced. I’d highly recommend them for reliable and professional plumbing work!

  • Review 7 (2024-10-14 - Rating: 5)

    Carter came out to have a free testing on where my fireplace leaks. He was on time. He is very honest. He explained everything in details and let me know what was the best next step to move forward. He helped me with the cleaning before leaving. Great job! Thanks, Carter!

  • Review 8 (2024-09-20 - Rating: 5)

    I am so impressed with this company and with Carter, who replaced my water heater. He was punctual, efficient and very pleasant to deal with. The communication was excellant and he did exactly what he said he said he would do, in the time in said he would do it. He made the whole experience so easy for me. I would highly recommend this company!!!

  • Review 9 (2023-03-27 - Rating: 5)

    My underlip kitchen sink fell out and my usual plumber (Mr Plumber) said fixing this fell outside of realm of their expertise so I had to look elsewhere. Based on the reviews I called Benjamin Franklin plumbing and right away it was clear they were customer-focused from the first person I talked to on the phone there who got confirmation they could probably handle this.I loved how they texted updates on the technicians being on their way complete with a profile picture so we know who is showing up.Chandler came out and assessed the damage (which other plumbers could not fix) and came up with some strategies on how he would fix it. No bs. No pushy sales strategies. So refreshing.I also asked them to give me quotes on the facet installs for facets I had purchased. The pricing for all the work was extremely reasonable and below what I had estimated so I had them proceed.Chandler is an out of the box thinker and problem solver. He figured out a simple yet ingenious way to really secure the sink back in place so it wouldnt go anywhere anytime soon. Other plumbers didnt want to touch this job and he made it look easy (I know it wasnt an easy fix!).The facets he installed look and work great. Quality of work, price, customer service... I wish all my experiences with service professionals were like this. This company has integrity and expertise... because of this theyre my new plumber moving forward and I would recommend anyone looking for a plumber in the Alpharetta area to just give them a call. Extremely happy with the results and so appreciative of their team :)

  • Review 10 (2024-09-03 - Rating: 5)

    Carter came out to my clinic today to address one of our exam room sinks not flowing. Quickly found the issue and repaired it with ease. Explained what happened and gave some tips to problem check, if it ever happens again. Very fair and affordable guys. Will definitely recommend these guys to a few of my colleagues.

  • Review 11 (2024-12-09 - Rating: 5)

    Ask for Tyler Andrews. He was incredibly helpful in getting us what we wanted. We got our exact size and fitting according to industry standards. If you get him, you won’t regret it!

  • Review 12 (2024-11-09 - Rating: 5)

    My experience with company is not good.The technician Tyler, he is absolutely great and knowledgeable about his work, even point out some of stuff the builder did not installed correctly when house build.I will definitely work with the technician but not with the company.

  • Review 13 (2024-11-19 - Rating: 5)

    Tyler did an amazing job servicing my washing machine line. He was thorough and explained everything to me. I will definitely call Tyler for any of our plumbing needs.

  • Review 14 (2024-08-13 - Rating: 5)

    Cannot recommend these guys enough. On time, great work and price, honest and informative. David was my plumber and kept me in the loop of every step he made, with pictures too. I had to have a new water line put in. Called on a Thursday night when I was made aware of it, 9pm, 3000 gallons of water loss by that point. They answered and helped me until the next day. David came first thing in the morning and installed a temp line, it busted and David came back to replace it. When all good with 811, the line was fixed permanently in 1 day! Also, David really helped me out by just being kind during this stressful situation and I needed kindness! Will use them again for sure - you should too!

  • Review 15 (2024-09-25 - Rating: 5)

    Had a very good experience working with Carter to fix my plumbing issue. He explained what needed to be done clearly and did a nice job. Would highly recommend Benjamin Franklin Plumbing of Alpharetta for all of your plumbing needs!

  • Review 16 (2024-11-26 - Rating: 5)

    Keevon Jones. A true professional. Came did an assessment. He showed me and explain to me every single step and the difference, in this case, how it was HVAC issue and not a plumbing issue. Honestly, ask for Keevon Jones to do the job. I really recommend him.

  • Review 17 (2024-12-10 - Rating: 5)

    Jevon did a great job. Explained and showed me the issues with our broken water heater and walked me thru what he was doing and showed me how to operate the unit as well as the new water filtration system.

  • Review 18 (2024-08-29 - Rating: 5)

    Keevon went above and beyond to resolve our plumbing issues. He was super friendly, personable and professional. He was on time and left the area of the issue super clean and tidy ( like it never happened).The answering service/ office staff left a little bit to be desired, not very understanding especially during an emergency plumbing situation, which is tough enough for anyone. Thankfully Keevon showed up on time and resolved our issues. I am super grateful and I highly recommend this company but especially Keevon.

  • Review 19 (2024-12-12 - Rating: 5)

    Keevon is a great guy and a true professional. He is very knowledgeable and willing to explain what he is doing. He will definitely be my go to plumber in the future.

  • Review 20 (2024-04-20 - Rating: 5)

    What a blessing! We had a leak in one of our master body sprays and needed it repaired, patched and painted before Monday. He didnt have any available plumbers on Friday afternoon, so Austin drove out and did the repair himself so that we would be covered! The service from Benjamin Franklin is unmatched!

  • Review 21 (2024-07-09 - Rating: 5)

    I worked with Keevon - he was very professional and really efficient. He was able to perform quite a large job in a short amount of time. He came over for a small job that turned into a monster of a job, and it was still completed same day. I am really pleased with the company as a whole, but also really happy that Keevon was the tech sent out for us!

  • Review 22 (2024-05-01 - Rating: 5)

    David was awesome made great recommendation on replacement of my hot water heater, AO Smith signature series. He also gave me a crash course/education on the type of PVC I have and why its good enough for my property. I will be calling these guys again fornany plumbing needs and requesting him specifically.

  • Review 23 (2024-07-10 - Rating: 5)

    Mr. Kevin Jones was so polite, professional, and knowledgeable. He fixed my leaky pipe issue and even connected me with a great restoration team to ensure I was completely taken care of. I’d highly recommend this company and ask for Kevon!

  • Review 24 (2024-08-15 - Rating: 5)

    Very easy company to deal with! Seems like they try to save you money in the end, which was shocking to me. Keevon Jones is A+ in my books. We’re gonna be adding Plumbing kitchen and a bar to the basement area and we will be looking at Benjamin Franklin as a serious contender to do the work.

  • Review 25 (2024-08-26 - Rating: 5)

    Carter Fontana did great job on working my new washer install plumbing work. He arrived on time and they saved me lot money. They are my go to plumbing company in Alpharetta.

  • Review 26 (2024-11-05 - Rating: 5)

    Great experience with this company. My technician arrived on time. He took care of the issue immediately and was very professional . I would use this company again. Thank w

  • Review 27 (2024-06-17 - Rating: 5)

    I highly recommend Benjamin Franklin plumbing. I called and was immediately scheduled for same day service. Keevon arrived earlier than expected was professional, repaired the pipe and cleaned the bathroom before leaving. Should you need a plumber call them. I will definitely use them again if needed.

  • Review 28 (2024-01-19 - Rating: 5)

    Edit to add:I called them a different day for a different issue and worked with David. He is awesome! Super friendly, very knowledgeable, honest, and does great work. I wont hesitate to call Ben Franklin for any further needs, I highly recommend them.Jaden first came out to assess the issues, and then Carter came the next day to do the install. Both were great! They are punctual, friendly, knowledgeable, and do good work.

  • Review 29 (2024-06-13 - Rating: 5)

    These guys were fantastic to work with! Fast and cane when we needed them the most to replace a water heater. Very knowledgeable as well as they went over all of our options for replacement; we went with a tankless water heater! We get hot water almost instantly!

  • Review 30 (2024-11-21 - Rating: 5)

    Happy customer! Honest, reliable and on time! We will use Benjamin Franklin for all future plumbing needs.

  • Review 31 (2024-09-17 - Rating: 5)

    Carter was efficient and quick and was able to work with us on replacing more than one part! Excellent service and will recommend future repairs!

  • Review 32 (2024-08-01 - Rating: 5)

    Carter was awesome! They were able to send someone out the same day and solve the problem within an hour. Will definitely use them again.

  • Review 33 (2024-07-04 - Rating: 5)

    We had a slow leak in the basement that we discovered at 10pm.. we made some calls and Benjamin Franklin Plumbing has emergency 24hr calls. We spoke to someone really nice and said they had someone who could come out but he was already on a job. They kept us in the loop because it was so late. Called us back around 11:30 to say that he was still on a job and if we wanted to continue waiting and we said yes. He arrived at 1:30am and was finished by 3:30am and fixed the issue. He saved us from something that could have potentially gone much worse had we not had it fixed right away! Highly recommend!!

  • Review 34 (2024-11-05 - Rating: 5)

    Carter did an excellent job taking out my old toilet and putting in a new one! I’d recommend calling him for your plumbing needs!

  • Review 35 (2024-06-21 - Rating: 5)

    Keevon did a great job completing what I wanted done and in record time! He was pleasant, professional, prompt and cleaned up after himself completely! I will definitely call Ben Franklin again should I need a plumber in the future!

  • Review 36 (2023-12-23 - Rating: 5)

    David Artman was awesome! Arrived promptly installed my stove top efficiently and I would certainly recommend Benjamin Franklin Plumming to anyone in need of professional home services!

  • Review 37 (2024-06-07 - Rating: 5)

    Benjamin Franklin Plumbing in Alpharetta is a shining example of a locally owned company that truly cares about its community. From the moment I called to schedule a service to the completion of the job, I was impressed by their professionalism and dedication to excellence.What sets Benjamin Franklin Plumbing apart is their team of expert technicians. These professionals are not only highly skilled at their craft but also courteous, respectful, and genuinely invested in providing top-notch service. Its clear that they take pride in their work and go above and beyond to ensure customer satisfaction.As a locally owned company, Benjamin Franklin Plumbing understands the unique needs of the Alpharetta community. Theyre not just here to fix a problem; theyre here to build lasting relationships with their customers and support the neighborhoods they serve. That level of dedication is truly commendable and sets them apart from larger, impersonal corporations.Whether its a routine maintenance issue or a plumbing emergency, I trust Benjamin Franklin Plumbing to get the job done right the first time. Their commitment to quality, combined with their friendly and professional service.

  • Review 38 (2024-06-07 - Rating: 5)

    When Keevon arrived the first time, he quickly noticed that the appliance was damaged and likely no longer waterproof. We got a replacement and he came back, quickly got everything hooked up and working. I cant thank him enough for his being on time, getting everything done quickly and being a very professional installer. Thanks, thanks, thanks.

  • Review 39 (2024-12-30 - Rating: 5)

    Great job efficient and quick and courteous. Thank you very much and we will use you again.

  • Review 40 (2024-12-09 - Rating: 5)

    Very knowledgeable and reasonable pricing unlike some other plumbers that came out prior without fixing the needed issues correctly.

  • Review 41 (2024-10-18 - Rating: 5)

    The team that showed up was on time, friendly and knowledgeable. They assessed the situation quickly and delivered a fair quote within an hour.

  • Review 42 (2024-11-14 - Rating: 5)

    Keevon did a great job. The crew were on time, efficient and a pleasure to work with.

  • Review 43 (2024-06-08 - Rating: 5)

    The BEST plumbing service in Georgia! Mr. Keevon was wonderful, very experienced and his interpersonal skills are immaculate. Identified the leak outside and their team was on it the very next day. 10/10 would definitely recommend to anyone who has plumbing needs.

  • Review 44 (2024-06-14 - Rating: 5)

    Carter did a great job locating the leak in my home that drove up a huge water bill! He was punctual, explained the problem and how to identify in the future, and very friendly! I highly recommend this company! Lisa Reid

  • Review 45 (2024-12-27 - Rating: 5)

    Awesome job! Respectful and knowledgeable. Wish all contractors were as good as him!

  • Review 46 (2024-09-16 - Rating: 5)

    I didn’t end up going with Benjamin Franklin, but they did come out to see what the issues was and corrected the problem. The technician that came out (Carter) was knowledgeable and helpful, and professional. I will keep them in mind for future issues.Lydell

  • Review 47 (2024-08-13 - Rating: 5)

    Keevon was outstanding. Incredibly knowledgeable and walked me through all my options. Let to a great outcome.

  • Review 48 (2024-10-21 - Rating: 5)

    Keevon did a excellent job to explain what are needed to fix my water heater, very professional.

  • Review 49 (2024-04-28 - Rating: 5)

    David was very professional and knowledgeable. He was able to diagnose our plumbing issue and complete the repairs in a very timely manner. I would highly recommend using them for any of your plumbing needs.

  • Review 50 (2024-06-23 - Rating: 5)

    Very happy with the work and explanation of the problem. David was on time and gave me a fair estimate to complete the work. Benjamin Franklin Plumbing “ the punctual plumber” lived up to the name. Highly recommend them.

  • Review 51 (2024-11-18 - Rating: 5)

    Simply terrific. Replaced a water heater, re-routed gas lines and made the process easy breezy.

  • Review 52 (2024-11-12 - Rating: 5)

    Carter was great - worked on a few plumbing projects for us and highly recommend!

  • Review 53 (2024-04-09 - Rating: 5)

    Benjamin Franklin made time to come out the day I needed help with my toilet flange. Carter did a great job and wrapped up much sooner than I thought! They made it an easy and seamless process!

  • Review 54 (2024-06-27 - Rating: 5)

    Carter was excellent to work with during the estimate. He provided various options, answered all equations, and was very knowledgeable and friendly.

  • Review 55 (2024-06-19 - Rating: 5)

    Easy to make an appointment. Carter arrived on time, was honest and hardworking. We will use their plumbing services whenever we need work. A +++++ rating

  • Review 56 (2024-02-15 - Rating: 5)

    Carter quickly diagnosed my plumbing issue and performed the repair work in under the agreed upon timely while completing it in an excellent workman’s manor. Carter was also knowledgeable about other products that Benjamin Franklin Plumbing offered including full water filtration systems! Great job and I really appreciate the proactive nature of getting my appointment scheduled and timeliness of having the service performed!

  • Review 57 (2024-10-30 - Rating: 5)

    Carter did a great job fixing our leak. He was professional and communicated the issue and fixed the issue quickly. I recommend Benjamin Franklin for your plumbing needs.

  • Review 58 (2024-07-16 - Rating: 5)

    Carter did a great work installing my gas regulator and generator hook up. Did work on time, high quality and good price.

  • Review 59 (2024-05-07 - Rating: 5)

    I had a loose faucet that was very difficult to tighten up. They booked an appointment for a complimentary visit and during that visit the technician fixed the faucet right away. Their service was quick and the technician was knowledgeable and very professional. I’d definitely rely on them for all future plumbing needs.

  • Review 60 (2024-04-01 - Rating: 5)

    Professional, quick and affordable. Carter showed up within an hour of me calling. He was methodical at diagnosing the potential issues, keeping me in the loop, and repairing everything in the same visit. Thank you, Carter and Austin. I definitely recommend these guys.

  • Review 61 (2024-10-12 - Rating: 5)

    Carter was very informative and helpful! I appreciate how he educated me on the issue and reassured me it was resolved.

  • Review 62 (2024-08-16 - Rating: 5)

    Very professional plumber with good knowledge of my situation explain the remedies going forward to correct my water pipeline issues. Good answers to my questions.

  • Review 63 (2024-10-03 - Rating: 5)

    Carter was super professional and thorough! I appreciated how he explained everything that was going on.

  • Review 64 (2024-12-23 - Rating: 5)

    Carter was very knowledgeable. He explained everything very clearly.

  • Review 65 (2024-07-02 - Rating: 5)

    Carter Fontana was exceptional in every aspect of the job. We will gladly use Carter for all of our future plumbing needs.

  • Review 66 (2024-01-18 - Rating: 5)

    Great service, from scheduling over the phone through completing the project. The pricing was clearly explained, and Carter completed the work very professionally and efficiently, as promised and agreed. I will definitely contact Benjamin Franklin Plumbing if needed again.

  • Review 67 (2024-02-13 - Rating: 5)

    Had an exceptional experience with both my call to JR, who responded to my Thumbtack inquiry by text and phone and ultimately Carter my plumber who came to house. My issues were addressed promptly and with creativity that ended up saving me money. I appreciate Carters candor as we worked to resolve the issue. Initially, I was looking to repair an outside spigot on my back deck that froze and burst. I could have replaced the entire faucet and line at basement wall interior and extending out to outer wall and up to my deck. But we decided to cap it instead. I was not really using it like I had planned.While here Carter also helped me trouble shoot my tub drain and again with creativity. The ultimate solution was much handier than i was thinking.Thank you Carter!Will highly recommend these Pros again.

  • Review 68 (2024-12-27 - Rating: 5)

    Keevon did a great job. Super diligent

  • Review 69 (2025-01-01 - Rating: 5)

    Very professional and responsive.. Carter came in short notice and found the issue and provided all the details of the issue in our water heater

  • Review 70 (2023-09-21 - Rating: 5)

    I cant say enough good things about Benjamin Franklin Plumbing of Alpharetta! It was so easy to request an appointment online. Austin, the owner, got right back to me via text, and we confirmed a good time the next day. Ben showed up on time, was very friendly, and even put on work booties (I love it when workmen care about your house). He assessed my plumbing issues knowledgeably and worked to address them efficiently. He was an excellent problem-solver and found a way to complete a difficult job, leaving my house in much better shape than when he showed up. In a time when Customer Service is so poor, I was very impressed by how quickly they responded to my service request, how professional and proficient they were while completing the work, and the cost was very reasonable. I wouldnt hesitate to call them again.

  • Review 71 (2024-04-17 - Rating: 5)

    Keevon serviced us for a broken garbage disposal and really took his time explaining what he thought was the issue and the possible options we could take to fix it. He came on time and finished the job so quickly. He was polite, on time, and professional! Def will request him for future issues!

  • Review 72 (2024-10-09 - Rating: 5)

    The Ben Franklin Plumbing crew did a great job in a timely fashion. Very professional indeed.

  • Review 73 (2024-09-02 - Rating: 5)

    Carter is outstanding. He said he would sell me Happiness and he has!

  • Review 74 (2024-06-30 - Rating: 5)

    David Artman is great at his job. Very knowledgeable, and someone with a lot of common sense. Definitely recommend his services.

  • Review 75 (2024-08-22 - Rating: 5)

    Service and communication from the company was prompt. Keevon Jones was the plumber that serviced my location, he was very professional and a pleasure to deal with.

  • Review 76 (2024-02-26 - Rating: 5)

    Jaden did a plumbing work in our house a few times already. He is doing a great job always, knowledgeable, respectful, helpful and always on time! You can trust this plumber and this company! Highly recommended ! 5 stars!

  • Review 77 (2024-11-19 - Rating: 5)

    Tyler was very knowledgeable & very nice. We love your company

  • Review 78 (2023-09-06 - Rating: 5)

    I was scheduled for 2-5 and then received a call from Ben to come earlier in the morning. This worked so much more in our favor! He was extremely professional, replaced our water heater in a quick and timely fashion. Highly recommended! Thank you to your team!

  • Review 79 (2023-11-01 - Rating: 5)

    Mr. Artman replaced my old shutoff valve with a much better, easier to operate ball valve. His clear expertise had him in and out fast, but we had a ball chatting it up while he worked. Id recommend him to anyone needing good, fast, affordable plumbing service.

  • Review 80 (2024-02-13 - Rating: 5)

    This was my first time using this plumber and I was verypleased with the time Carter spent addressing the issues and answering all the questions I had. He took the time to teach me how to maintain my drains and my tankless hot water heater. I signed up for a yearly club membership which is so worth it!Benjamin Franklin Plumbing has definitely become my plumber of choice.

  • Review 81 (2024-08-05 - Rating: 5)

    David was very courteous and professional and provided all options and completed the job quickly and with solid workmanship

  • Review 82 (2024-10-19 - Rating: 5)

    Technician was very professional and courteous.He got the job done efficiently.

  • Review 83 (2024-05-23 - Rating: 5)

    David did an outstanding job with our sink, faucet, and disposal replacement, and water heater flush. Lots of attention to detail and making sure the little things are done right.

  • Review 84 (2024-04-23 - Rating: 5)

    Great job by Carter from Benjamin Franklin Plumbing. Always my go to for anything we need plumbing wise. We just installed the Essence Water heater and it is so far fantastic!

  • Review 85 (2024-08-09 - Rating: 5)

    Carter did a great job! Solved the issue and is extremely professional

  • Review 86 (2024-04-24 - Rating: 5)

    Keevon was excellent. Professional, knowledgeable and simply a really nice guy.Would definitely recommend Austin and the entire staff at Benjamin Franklin Plumbing.

  • Review 87 (2024-08-14 - Rating: 5)

    Keevon was very personable and knowledgeable about our issue and he did a great job!!

  • Review 88 (2024-01-25 - Rating: 5)

    I like that this business is very methodical in how they conduct business which includes diagnosing the problem, then writing up and presenting options, and then solving the problem based on what the customer picks. Carter was very systematic in his approach and helped solve multiple problems at my house and explained things along the way. Would definitely recommend them!

  • Review 89 (2024-04-25 - Rating: 5)

    Outstanding service, Carter was someone you want in your house and on time, and the price is more than fair! What more could you want?Highly recommend.

  • Review 90 (2023-08-14 - Rating: 5)

    Ben did a great job, was very professional and easy to work with. Finished fairly quickly and was able to install the water heater the same day. Happy with the service. Will be using Benjamin Franklin Plumbing for any future needs.

  • Review 91 (2024-03-20 - Rating: 5)

    Jaden did a great job replacing an outdoor faucet. He is very personable and courteous, I would recommend him for any plumbing job you need done efficiently and competently.

  • Review 92 (2024-06-05 - Rating: 5)

    Excellent service with good communication before arrival, and reasonable pricing. Even provided guidance on how to prevent the issue from returning - Will definitely use again!

  • Review 93 (2024-04-02 - Rating: 5)

    Keevon was great. Excellent customer service and gave a detailed explanation of what was happening as the work progressed. I will request him in the future.

  • Review 94 (2023-12-09 - Rating: 5)

    We have used Benjamin Franklin’s plumbing services since we experienced our first major leak back in August, we have always been treated like a priority. I called Austin the (owner) Friday after hours panicking when we noticed one of the ceilings in our home was covered in water, Carter our technician did not hesitate to step right in and showed up within an hour to handle this extremely stressful situation. He is knowledgeable, reliable and trustworthy. We had two leaks in the same week and Carter took care of both for us. Thank you!!

  • Review 95 (2023-03-06 - Rating: 5)

    Jaden arrived promptly and greeted me with a warm and friendly demeanor. He listened carefully as I explained the issue I was having with my water heater and then got right to work diagnosing the problem. Throughout the process, he was patient and thorough, taking the time to answer all of my questions and explaining everything in a clear and concise manner.What really stood out to me about Jaden was his commitment to quality service. He went above and beyond to ensure that the problem with my water heater was fully resolved and that I was completely satisfied with the work he had done. He even took the time to show me some simple maintenance tips to help prevent future issues.

  • Review 96 (2023-11-22 - Rating: 5)

    Jaden came out on time and was able to diagnose the issue with my shower drain within minutes. He was able to resolve the problem quickly and he explained to me the why and how my drain became clogged. I highly recommend him and I look forward to working with Benjamin Franklin in future for all of my plumbing needs.

  • Review 97 (2024-06-28 - Rating: 5)

    David came promptly and fixed the issue. He was very professional and knowledgeable. Ill definitely recommend their services.

  • Review 98 (2024-01-24 - Rating: 5)

    This is a great company and all employees that I spoke with were exceptionally nice. They quickly replaced my hot water heater that was still in the warranty period of the manufacturer. I really appreciate their prompt And courteous service.

  • Review 99 (2023-05-31 - Rating: 5)

    It is very harrowing to look for plumbers when theres an emergency. Its equally hard to find reliable and experienced plumbers who are affordable. Im so glad I contacted Benjamin Franklin plumbing as they not only gave me a good rate but took care of every concern I had. Jaden was very professional and polite. He made sure that the area was cleaned after that and went above and beyond to complete the job. Im very satisfied with their service and will definitely contact them again for my plumbing needs.

  • Review 100 (2023-05-06 - Rating: 5)

    Thank you to Edwin, he was wonderful and extremely professional. He explained everything that he was going to do and the price was affordable. Thank you so much for all the help with getting my daughters restroom up and running. If you need a plumber, definitely book these guys. You will not be disappointed. 5 stars.

  • Review 101 (2024-01-17 - Rating: 5)

    Carter came the same day..in the cold..and replaced our washing machine water valves in just a few minutes! Did a great job for a very good price as well.Thanks so much

  • Review 102 (2024-09-04 - Rating: 5)

    Carter just did another excellent job to fix my kitchen slow drain issue. Will use him again in the future.

  • Review 103 (2024-12-06 - Rating: 5)

    Carter was outstanding, knowledgeable and thoughtful through the process.

  • Review 104 (2023-07-31 - Rating: 5)

    Ben was super nice and helpful. Explained everything clearly. He was actually early to my appointment and finished fairly quickly.Jaden came to fix a leaking kitchen sink. Super nice , explained everything. Would like my house to quit breaking, but if its a plumbing issue, I know I can trust them!

  • Review 105 (2023-12-04 - Rating: 5)

    I was looking for a toilet replacement and Carter from the Benjamin Franklin Plumbing team was able to come by and provide a quote, purchase the new toilet, remove and haul away the old toilet, and install the new toilet— all in one afternoon.Carter and the entire Benjamin Franklin Plumbing team was very responsive and professional. Would highly recommend for any plumbing work!!

  • Review 106 (2022-11-13 - Rating: 5)

    Jayden is the BEST! He is friendly and very good at his job. We had several things that needed fixing. He knew exactly what to needed to be done for each problem. He gave us a reasonable quote. We agreed on the price. He came back in the afternoon with all the parts needed. He stayed until the job was finished and we were satisfied. We already asked him to come back to fix our deep sink in the mud room. We have found our forever plumber!

  • Review 107 (2024-11-12 - Rating: 5)

    Always on time with calk ahead before coming. This is my third time using them.

  • Review 108 (2024-03-13 - Rating: 5)

    Jaden did phenomenal work fixing my sink. He was extremely knowledgeable and professional. I am very satisfied with his work

  • Review 109 (2024-07-17 - Rating: 5)

    Carter is very polite and did an awesome job in installing the gas line to kitchen range.

  • Review 110 (2024-03-07 - Rating: 5)

    David was very professional, knowledgeable and represented his company very well. He walked me through the proposed process explaining their solution in terms I could easily understand. Thank you David.

  • Review 111 (2023-12-28 - Rating: 5)

    Very, very nice and understanding. Pointed out part was under Delta lifetime warranty and they’d likely replace entire pop-up drain system and to start there. Honesty definitely puts them top of my list.

  • Review 112 (2024-05-16 - Rating: 5)

    David came over quickly and fixed our issue promptly. Extremely courteous, fair, and excellent service. Would recommend 100%.

  • Review 113 (2023-08-01 - Rating: 5)

    Responded fast, scheduled next day, and did a great job hooking up my utility sink. My situation was a bit tricky since we had have an existing hookup, but with some rework and fixing, and even improving the previous setup, we got it going. Was patient to rework the pipes several times to work around my sink design and let it be flush against the wall. Even helped me install and anchor my sink up against the wall, which wasn’t exactly part of the job! Not the cheapest option, but with all the extra work it was worth it.

  • Review 114 (2023-08-10 - Rating: 5)

    Jaden arrived earlier than expected and was super professional. He quickly found the leak and, in great detail, explained to us our options to resolve the problem. I had never heard of Benjamin Franklin Plumbing prior to yesterday when I made the appointment for them to come out, but I am glad that I made the call. 👍🏾

  • Review 115 (2023-03-18 - Rating: 5)

    I requested service on thumbtack for installing Flo by Moen whole home water monitor. Chandler arrived on time, was able to complete the job well. He had to experiment with a few different locations to install it but got the job done in the end. I was told that the price that I was quoted on the phone was too low for the job(I had proof of text messages) but agreed to honor the quoted price after checking with his office. Overall I am satisfied with the quality of work for the price that I paid.

  • Review 116 (2024-04-12 - Rating: 5)

    Keevon did a great job! He was punctual, professional, and pleasant. We are pleased with the service.

  • Review 117 (2024-01-10 - Rating: 5)

    David did a great job installing our new hot water heater and showed up promptly and replaced everything quickly. I would use them again and recommend them to everyone who needs a plumber in my area

  • Review 118 (2023-04-14 - Rating: 5)

    Chandler came out same day to fix a water main line that had been punctured by an aerator. Great work. Very knowledgeable. Quoted me a reasonable price for both the repair and a full water main line replacement to fix the issue for good. I would recommend them!

  • Review 119 (2023-08-17 - Rating: 5)

    Edwin and Jaden did an awesome job running my gas line for my range. They educated me on a lot of things about some plumbing work they noticed around my hot water heater that will save a ton of money down the road. I highly recommend Benjamin Franklin.

  • Review 120 (2023-03-27 - Rating: 5)

    Benjamin Franklin Plumbing it’s truly the best! They showed up at the time they said they would and just that beats the competition. Jaden was so professional, knowledgeable, and did his work promptly. I’m incredibly grateful that they were able to help us with our ejector pump issue, but I’m most grateful to now have a dependable and professional plumbing company that I can truly count on.

  • Review 121 (2023-06-23 - Rating: 5)

    Edwin did an excellent job of clearing a clog in our house. We do have additional work to contact the city but Edwin helped clear the problem to the extent possible. He also gave us tips to keep the drain clean and was very friendly and helpful. I would highly recommend Edwin for plumbing service.

  • Review 122 (2024-07-24 - Rating: 5)

    Great, fast service. Carter did a wonderful job. Highly recommend!

  • Review 123 (2023-09-05 - Rating: 5)

    I had a pipe break while I was installing a new faucet. Ben was here quickly and checked my plumbing and fixed my original issue and two additional issues that I wanted fixed. There was no pressure to do the additional work but it needed to be done (25 year old house). I would definitely recommend Ben and Benjamin Franklin plumbing.

  • Review 124 (2023-07-13 - Rating: 5)

    I had a faucet installation. I called this morning and had the job done by this afternoon. Great prompt professsional service

  • Review 125 (2024-07-17 - Rating: 5)

    Carter did a thorough job of troubleshooting the water leak and implemented the fix after analyzing the problem and testing out the solution.

  • Review 126 (2024-04-12 - Rating: 5)

    Keejon was poilite, effecient and fast. He had a pleasant disposition and is clearly knowledgeable. I would work with him again without hesitation.

  • Review 127 (2023-01-27 - Rating: 5)

    Chandler did a great job changing our electric oven to gas. He came out several times to check on a potential leak. I really appreciated his responsiveness and willingness to help at a moment’s notice. We’ll definitely be using them again for any of our plumbing needs.

  • Review 128 (2023-11-14 - Rating: 5)

    This company was recommended to me by a friend and I am glad they did. I talked to the owner, Austin, and he scheduled Carter to come out the same day. He made a temporary fix to our bar sink leak problem and will follow up with the longer term solution. Very professional from start to finish. Highly recommend!!!

  • Review 129 (2022-12-11 - Rating: 5)

    I had a water leak over the weekend and was able to get an appointment the next day. Jaden was prompt, courteous, and efficient. He explained the needed repairs and provided me options. I truly appreciate his thoroughness and consideration for me budget.

  • Review 130 (2023-07-22 - Rating: 5)

    I cannot be more pleased with the services we received today! I called regarding a main water line leak at 1:35pm and shockingly I was told they could have someone out between 2p-5p today. Edwin called me at 1:42pm to say he was on his way and would arrive in 20-30 minutes. He arrived right on schedule, quickly diagnosed the leak, and got to work. Edwin even called a water mitigation company for us and got them out to our house within an hour to assess damages (thankfully we caught it early and it just needs to dry out!). Everything was fixed, holes filled, and cleaned up by 5:30pm. You’ve definitely earned our business from here on out for any plumbing needs! Thank you so so much!

  • Review 131 (2024-06-06 - Rating: 5)

    Carter was great, he showed up on time and quickly resolved our plumbing issue. Ill call Benjamin Franklin Plumbing next time I have an issue.

  • Review 132 (2024-02-21 - Rating: 5)

    Carter did a great job diagnosisng the issue I was having with my sinks and toilets and came up with a great solution. This was my first time using this company, and I had a good experience.

  • Review 133 (2023-10-09 - Rating: 5)

    I bought a condo 9 months ago and needed an overview of condition of plumbing, shutoff valves, etc. Ben was excellent explaining things in a way I could understand and his calm careful demeanor reassured me. He even went over emergency scenarios and what to do and general maintenance. Because of my experience today I will definitely use Benjamin Franklin plumbing moving forward and will ask for Ben.

  • Review 134 (2024-05-23 - Rating: 5)

    David was prompt to respond. He was honest, hard working, and dependable. If we need anything in the future we will be reaching out again.

  • Review 135 (2024-11-28 - Rating: 5)

    Tyler is awesome! He is super knowledgeable, courteous, and professional! I could not have asked for a better technician! I also want to add that he is so thorough that the next day he reached out to make sure everything was working ok! I can’t say enough great things about Tyler he is simply the best!

  • Review 136 (2023-08-05 - Rating: 5)

    Emergency water heater replacement. Called at 8am. Installed and done at 11am. Fantastic!!! Extra thanks to Ben for doing a great job, making sure we understood how to use all our new equipment, and ensuring every faucet and spigot worked perfectly before leaving.

  • Review 137 (2023-09-29 - Rating: 5)

    Jaden was great. Showed up right on time was very polite and friendly. Made sure to do the lowest cost and least invasive fix for an issue. Would use Ben Franklin and Jaden again!

  • Review 138 (2022-10-11 - Rating: 5)

    Highly recommend.The were prompt and considerate and very knowledgeable. Quickly detected the cause of my leak. Never tried to upset me or tack on other services like Ive has happen before with other plumbers. The service tech, Jaden was dressed with a company shirt and waa very polite and listened to me. Austin was fabulous when I asked for a little extra time before my appointment . Overall highly recommended.

  • Review 139 (2022-10-25 - Rating: 5)

    Jaden was professional and knowledgeable. He replaced the PRV, installed a new faucet, and cleaned the hot water tank. He was punctual and took the time to educate me on what he was doing. The pricing was fair and competitive. I called a few plumbers in the area; they were the only ones who picked up the phone immediately and could provide a quotation for what I was looking for. I would highly recommend their team!

  • Review 140 (2023-07-06 - Rating: 5)

    Ben helped with repairing the powder room toiket. He showed up on time, provided timely reasonable estmate and finished the work to our satisfaction. Tuned me into a happy, repeat customer.Ben visited few more times to ensure that the problem was resolved completely. Will call this company for all my plumbing needs.

  • Review 141 (2024-06-02 - Rating: 5)

    David Artman is The Man. Faster-than-lightning arrival, old school communicator, a plumbers plumber ... plus the most delightful sidekick with four legs! The price, perfect. Beyond recommended.

  • Review 142 (2023-04-10 - Rating: 5)

    Second time using this company. Jaden was excellent! Arrived when expected. Diagnosed the problem and fixed it quickly. He was very kind and courteous. Will definitely use them again.

  • Review 143 (2024-09-02 - Rating: 5)

    Great job.. very informative.. Keevon knew his stuff.

  • Review 144 (2023-04-04 - Rating: 5)

    Call me sceptic but sometimes I read online reviews with a healthy amount of doubt. In this case, I am glad I chose to believe the reviews. Chandler was professional and pragmatic. He worked until the issue was resolved and in my case it wasnt easy. I appreciate his approach. In a world of not so reliable plumbers, I can honestly say Im glad I went with Ben Franklin Plumbing and would totally recommend them to my friends and family.

  • Review 145 (2024-03-06 - Rating: 5)

    Carter came by and assessed the problems and provided a solution. He worked really hard to fix my plumbing issues. Thank you!

  • Review 146 (2024-05-09 - Rating: 5)

    Great company. Quick response time, and trustworthy owner. I would recommend BFP to anyone. Great to have a reliable plumber in the alpharetta area.

  • Review 147 (2024-01-12 - Rating: 5)

    The team at Benjamin Franklin Plumbing installed a gas line for my outdoor firepit and installed my gas logs. They did a excellent job. I would recommend them to any neighbors!

  • Review 148 (2024-07-03 - Rating: 5)

    Quick and easy to work with. Carter was very thorough and professional.

  • Review 149 (2024-01-10 - Rating: 5)

    Had my annual tankless water heater flushed (free with membership) and also had Jaden take a look at my water pressure valve. He ran some tests and confirmed it was working fine. Ive had 4 experiences with Ben Franklin plumbing in 3 years and each time they exceeded expectations in both diagnostics, repairs, and price.

  • Review 150 (2024-10-23 - Rating: 5)

    Carter was knowledgeable and friendly! Cole was also !

  • Review 151 (2023-08-18 - Rating: 5)

    Ben did an outstanding job get the water tank replaced. Walked me through the process, how long it would take, and the warranty. I would recommend Ben for any of your service needs.

  • Review 152 (2024-01-15 - Rating: 5)

    Carter was polite and knowledgeable. He inspected all the plumbing in the home, serviced the water heater and confirmed the water pressure was appropriate.

  • Review 153 (2023-07-27 - Rating: 5)

    Jaden went out of his way to make sure I was happy and answered every single question. He made me feel comfortable and I highly recommend him.

  • Review 154 (2023-07-11 - Rating: 5)

    Ben did a wonderful job. Was able to discuss the multiple issues I was having. Showed me different things that could be done and the different prices. I would hire them again.

  • Review 155 (2023-12-16 - Rating: 5)

    David was prompt, courteous, knowledgeable and professional. Highly recommend and would not hesitate to use his service again.

  • Review 156 (2023-11-15 - Rating: 5)

    Carter was amazing and helped get our plumbing in great order after we moved into our new house!! Will be using him and Benjamin Franklin Plumbing again.

  • Review 157 (2024-12-03 - Rating: 5)

    Their service was fast and repaired in a timely manner.

  • Review 158 (2024-11-04 - Rating: 5)

    We are thrilled with the speed and professionalism of the Ben Franklin team

  • Review 159 (2023-11-08 - Rating: 5)

    David was great. I had a buried water line leak and he gave me straight forward price. The work was done well and Im back to having water.

  • Review 160 (2024-02-09 - Rating: 5)

    Carter came to our home to fix our bathtub faucet and flush our hot water heater. He was on time, very professional, and knowledgeable and got everything taken care of timely!!

  • Review 161 (2022-11-26 - Rating: 5)

    Jaden was exceptionally great overall. He arrived early than expected and solved our issue quickly. Would definitely recommend this company!

  • Review 162 (2023-06-06 - Rating: 5)

    I needed a water pressure regulator replaced. Chandler, my technician, was on time, friendly, efficient and gave me a good price for his service. I would definitely recommend this plumbing service.

  • Review 163 (2024-02-06 - Rating: 5)

    Jaden from Benjamin Franklin Plumbing fixed the pipe that was leaking pump water into crawl space. He also checked the pump in back yard for debris to make sure its working correctly. We appreciate the quick response and professional input. Thank You

  • Review 164 (2023-03-03 - Rating: 5)

    Jaden is a pleasant young man with a great heart in addition to his awesome professional and technical prowess. I had used a previous plumber who charged me $478 bucks for a job Jaden did for 150. After paying 478 the plumber said to me that he would have to come take out my toilet for an additional 675 bucs. This is where i drew the line and reached out to Benjamin Franklin. The first time Jaden came he didn’t charge me because the problem was still not fixed. He kept in touch with me asking about the issue. Then he suggested a different approach came in and solved the issue. I will never use another plumber again Except Jaden and Ben Franklin

  • Review 165 (2023-08-09 - Rating: 5)

    Ben Allen @Benjamin Franklin Plumbing did a great job! He came in, explained the problem, and and took care of the problem. In addition, he helped us on taking care of another plumbing problem we may have. We recommend Ben for any plumbing problems you may have.

  • Review 166 (2023-03-17 - Rating: 5)

    Jaden came out and repaired a toilet for me. He was super kind, responsive, knowledgeable and just a great guy overall. Look forward to using him again!

  • Review 167 (2024-01-30 - Rating: 5)

    Jaden was so thorough and patient in analyzing the problems. Great experience. Highly recommend.

  • Review 168 (2022-09-26 - Rating: 5)

    Called Benjamin Franklin in early afternoon and they were able to service me the same day. I had a leaky faucet and Jaden knew exactly where the problem was and fixed it in no time. Very happy with the service rendered and would use them in future.

  • Review 169 (2024-03-02 - Rating: 5)

    David was extremely proactive and did a great job . Im thankful for all the work. Highly recommend Benjamin Franklin Plumbing for your needs

  • Review 170 (2022-12-06 - Rating: 5)

    Jaden is an exceptionally professional member of your staff. He is prompt, reliable, informative, and caring. He works with us in a capacity that goes above and beyond what is expected. We will continue to use your company and Jaden as our technician.

  • Review 171 (2023-08-01 - Rating: 5)

    Ben was here to do our toilet Installation . The job is very professional and done very quickly. Ben is really good at his job and I really recommend Ben and Benjamin Franklin Plumbing.

  • Review 172 (2023-08-23 - Rating: 5)

    This is a first class operation that went above and beyond the Call of Duty to help me out with a tricky job. Their professionalism and quality of work is exceptional! I strongly recommend using Ben Franklin plumbing.

  • Review 173 (2022-11-20 - Rating: 5)

    Trevor was stupendous!! Called these guys on Saturday afternoon, Trevor shows up two hours later, gave me a very fair quote, was back the next morning at 9AM, out the door before noon. Copper sweet was masterful, beyond excellent. Johns Creek/Alpharetta just got a new A+ plumber in town!

  • Review 174 (2024-09-03 - Rating: 5)

    Repeat customer. Carter and Keevon were very responsive to our needs. The work was done quickly and at a reasonable price. Hopefully we wont need them again in the future, but if we do, we will use them again.

  • Review 175 (2023-07-10 - Rating: 5)

    Chandler did a great job. He was on time, professional, and knowledgeable. The price was fair and he was able to do the job right then.

  • Review 176 (2024-09-19 - Rating: 5)

    Great job answered questions and gave a referral for what was needed.

  • Review 177 (2023-11-13 - Rating: 5)

    Called to request service. They provide their prices over the phone. Rates are better than most of their competitors. Came on time and did a great job.

  • Review 178 (2023-05-16 - Rating: 5)

    We called in for a water fill valve fix. Jaden did a great job, quick and neat . Checked water pressure and advised us on maintenance. Would recommend.

  • Review 179 (2024-11-07 - Rating: 5)

    Great plumbing company! Fast and professional! Highly recommend!

  • Review 180 (2024-05-03 - Rating: 5)

    Keevon Jones was very knowledgeable, very agreeable, and a very hard worker! It was a pleasure working with Keevon!

  • Review 181 (2023-02-23 - Rating: 5)

    Woke up to extremely high water pressure throughout the house. Jaden was able to come out the same day. He gave me the price up front and got the pressure regulator replaced quickly.

  • Review 182 (2023-02-21 - Rating: 5)

    Sl glad to finally have an honest and reliable go-to plumber! They have done a few repairs for me and have done great work at a good price each time. Will definitely keep using!

  • Review 183 (2023-11-22 - Rating: 5)

    We called on Friday morning and Dave came on Friday afternoon. A part had to be ordered to correct our issue. The part was promptly installed as soon as it was available.

  • Review 184 (2024-01-18 - Rating: 5)

    Jaden was punctual, professional, thoughtful, and courteous. I do not believe I could possibly ask for more from anyone offering me assistance in my home.

  • Review 185 (2023-02-21 - Rating: 5)

    Cannot recommend this company enough! Austin and his team are responsive, thorough and work to give you more than one recommendation so that you can find the best option to fit your budget! These are your guys for all of your plumbing needs!

  • Review 186 (2023-08-04 - Rating: 5)

    Called Benjamin plumbing 8 am, jaden had an opening and showed up in an hour. Very professional! I’m very happy with the service and will call Benjamin plumbing again for any future needs. Thank you Jaden!!!

  • Review 187 (2024-05-23 - Rating: 5)

    Very professional and explained everything well. I was happy with his quick and thorough diagnosis of the issue.

  • Review 188 (2023-11-28 - Rating: 5)

    Carter completed the work efficiently and did everything he could to get us the best price possible. Highly recommend!

  • Review 189 (2023-02-21 - Rating: 5)

    Chandler at Benjamin Plumbing has been fantastic to work with. His work product is top notch, on time, and is reasonable with pricing. Highly recommend for all types of plumbing needs!

  • Review 190 (2022-12-07 - Rating: 5)

    Had problem with my toilet not flushing. Jaden was awesome! He knew right away the problem was with the fill valve and flapper. Will definitely use again.

  • Review 191 (2023-08-05 - Rating: 5)

    Great job! Ben Allen was a total professional who was knowledgeable with wonderful demeanor. I recommend Benjamin Franklin Plumbing to anyone!

  • Review 192 (2023-12-06 - Rating: 5)

    Carter was very kind, informative, professional and personable. I will be calling for his services in the future, should I have any other issues.

  • Review 193 (2023-10-18 - Rating: 5)

    Ben and Carter were great. Very knowledgeable, helpful, and informative. Answered all my questions and did great work. Highly recommend!

  • Review 194 (2023-11-21 - Rating: 5)

    Jaden came in to the house….assessed the issue…ran some quick tests…snaked out the Pipes..then ran a Camera to ensure he cleared all the “Blockage”…Downstairs toilet flowing well !

  • Review 195 (2024-01-16 - Rating: 5)

    Carter at Benjamin Franklin plumbing did a great job installing a new water heater. Prompt, courteous and effective.

  • Review 196 (2023-01-05 - Rating: 5)

    Excellent service! Technician arrived on time, demonstrated high level of professionalism, discussed alternatives, provided clarity on costs and performed services as expected. Im very satisfied.

  • Review 197 (2023-04-22 - Rating: 5)

    Edwin was on time. Notified me of arrival so I could take care of the dogs and was able to resolve a long standing pluming stuck drain situation. Definitely never calling anyone else.

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