TLC Plumbing Heating Cooling Electrical

Photo of TLC Plumbing Heating Cooling Electrical

Located in Albuquerque, New Mexico

Address: 5000 Edith Blvd NE, Albuquerque, NM 87107, United States

Phone: +1 505-761-9644

Rating: 4.7

Services

  • Online estimates
  • On-site services
  • Wheelchair-accessible entrance
  • Repair services
  • Credit cards
  • Credit cards

Categories

  • Plumber
  • Air conditioning contractor
  • Heating contractor
  • HVAC contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-07-17 - Rating: 5)

    Thomas Rodriguez an electrician of TLC recently replaced the old PVC pipes (a type of plastic made from polyvinyl) that were protecting the electrical wiring outside the house for EMT (electrical metallic tubing). He also replaced two outdoor and two indoor electrical outlets. In addition, he replaced two outdoor wall lights. Thomas is very professional, hard worker, punctual, knowledgeable and courteous. I appreciated his consistent communication throughout the entire process. He was great at answering all my questions before, during and after the job was done. I highly recommend Thomas for your home needs, and I will use his services for my future electrical work.Thank you Thomas, excellent job!

  • Review 2 (2024-12-17 - Rating: 5)

    TLC was always my father’s go-to for heating and cooling. I needed to have my heater looked at and ultimately replaced so, called them. Chris and Ryan came over to check it and let me know exactly what was going on. They installed my new furnace this morning. Chris and Ryan are absolutely wonderful. They not only explained what they were doing but showed me also. They are very personable, respectful and knowledgeable. Probably the most important thing to mention is that 2 of my dogs loved them and the third was warming up to them when they finished. Hands down, 120% recommend TLC!!

  • Review 3 (2025-01-06 - Rating: 5)

    TLC came in at a affordable rate for our HVAC project. The technician, Ryan Clark, was friendly and knowledgeable. He got the job done quick then explained what was done. Overall, very satisfied with the service.

  • Review 4 (2024-12-06 - Rating: 5)

    We had our heating/air ducts cleaned recently by Xander from TLC. He was friendly and professional and did an excellent job. He explained each step he would take and the reason for it, showed us before and after pictures and left the house the way he found it with no mess for us to clean up afterward. This is the third job we have had done by TLC and have been happy with the results each time. Good pricing especially with the Veteran’s discount.

  • Review 5 (2024-10-11 - Rating: 5)

    Robert came out and was very knowledgeable and kind, he did the estimate. We immediately took his advice and set up for our pipes to be snaked.Ryan Zuni came to do the work, he did a great job snaking our kitchen pipe line and got the plumbing cleared. He was knowledgeable and thorough.Definitely using them again, next time we are calling Ryan for any plumbing needs.

  • Review 6 (2024-10-16 - Rating: 5)

    Im so happy I found out about TLC preventative maintenance program. I feel its a great value. My service tech, Ryan Clarke, did a great job shutting down my cooler and starting up my furnace. He was quick, professional, and very nice. I highly recommend asking for him.

  • Review 7 (2024-11-08 - Rating: 5)

    Ryan Clark came out to do my furnace inspection. He was great! He was able to come out earlier than scheduled. He was fast but efficient but also had time to answer my questions. I would definitely recommend both TLC and Ryan.

  • Review 8 (2024-09-20 - Rating: 5)

    I would like to express my gratitude for the exceptional service provided. The dispatcher was both helpful and friendly, which set a positive tone for my experience. I particularly appreciate the accommodating nature of service technician Ryan, who worked with me when I was running late. His friendly demeanor and clear explanations ensured that I fully understood the service being provided. Overall, I am very satisfied with the prompt and effective service, and my swamp cooler is now functioning perfectly just in time for my out-of-town visitors. Thank you for your excellent service.

  • Review 9 (2024-10-11 - Rating: 5)

    Recently assisted my elderly father (86) in replacing his ac/furnace system. Worked with Riley ONeal from TLC who provided amazing service throughout the process. Riley was patient in communicating with both me (in Colorado) and locally with my father. Of the three quotes we obtained, TLC came in with very reasonable rates and assured me that the company was not simply trying to take advantage of an elderly couple.After selecting an option, work was scheduled the following week. My father was worried about the payment, but Riley assured him that no money would be needed until after the work was completed which set his mind at ease. Installation was knocked out in one day and my father had nothing but compliments about the installation crew and their professionalism.Thanks to Riley and the entire TLC staff for making this a painless process! Both my father and I are extremely satisfied with the job done and highly recommend TLC Plumbing. Thank you for providing the complete, professional customer service experience that is so often missing in todays world!

  • Review 10 (2024-08-05 - Rating: 5)

    TLC Remodel Department added a half bath (powder room) and adjacent laundry room inside my home. Technicians Raul, Daniel, and Edgar did amazing work. They were always on time, courteous, cleaned up the work area daily, and finished the job on schedule in eight days. During the addition, other departments from TLC contributed to get the job done. From the electrical department...Martin, Javier, and Daniel did outstanding work. Zeke from the plumbing department skillfully roughed in the sewer line into the house. Annie, from the Remodel Dept., was always very professional, courteous, and prompt in getting back with us on any questions concerning the job. And finally, thanks to Sam for helping us formulate a plan for the addition, providing the estimate for the job, and gettingthis project under way.Very impressive on how well all the TLC departments coordinated with each other. Incredible teamwork! Another great job from TLC!Jerry King

  • Review 11 (2024-08-08 - Rating: 5)

    TLC replaced the heating and refrigerated air in our house. They arrived on time and completed the work. They corrected some issueş left from the previous owners. Michael, Chris and Ernesto were the consummate professionals. They were never too busy to answer the questions of an inquisitive homeowner. It was an all day job, but they stayed with it making multiple trips on the roof to ensure that everything was operating correctly. Most surprising was they vacuumed and swept the floor when they were finished. They left the house in better shape than when they arrived. I am always happy and satisfied with the work TLC has completed for us.

  • Review 12 (2024-12-25 - Rating: 5)

    We had plumbing issues at the worst time, (over the x-mas holidays) and TLC and their crew...Sam, Rich, Frank, Zach, and Austin came out on Christmas eve and the day before to diagnose and resolve our issues and get us back up and flowing. One of the best teams ive seen in a long time. Very professional and attentive to our needs and concerns during this time. They were not leaving until the job was satisfactory and complete. Over and above considering the circumstances. I have used TLC several times in the past and they always have held the bar high!! As a manager for most my career, again to be able to find such caring people is rare. They didnt wavier in there professionalism! This has become my go to plumbing, heating, and electrical company. I Highly recommend them if you want the top notch service we as customers expect. Again over and above!! The crew is phenomenal you wont be disappointed im sure. TLC hold on to these men as again a manager i can say they are few and far between, you are by far lucky to have them under your roof !!! As for TLC Their company standards as stated are solely customer oriented and above most ive seen. So again to the crew and all involved on our project, if you will...THANK YOU so very much as you really have no idea how pleased you have made this customer ...SincerelyGuy Collier,Los Lunas

  • Review 13 (2024-11-26 - Rating: 5)

    TLC repaired my boiler for my heater today. The team showed up on time today. Ryan, Mike and Ernesto. We’re all professional and got the job done in a timely manner. 20 minutes after the job was finished. One of the parts was faulty and started leaking. Ryan returned within minutes, he went above and beyond replacing the part. I’d also like to give a big shout out to Levi, who is the first team member who showed up to assess my boiler And what was needed to complete the repairs. I highly recommend TLC for any of your mechanical needs, and I will use them again in the future. Thank you all very much for repairing my boiler as I now have heat once again.

  • Review 14 (2024-09-11 - Rating: 5)

    Outstanding Service from Start to Finish!I recently had TLC Plumbing install a new A/C and furnace in my home, and I couldnt be more pleased with the entire experience. From the initial consultation to the final installation, every step was handled with professionalism, expertise, and care.The team at TLC took the time to thoroughly assess my needs and provided clear, honest recommendations on the best unit for my home. They explained the options in detail, making sure I understood the benefits of each system, and helped me make an informed decision on both the A/C and furnace purchase.On installation day, the technicians arrived promptly and were incredibly respectful of my home. They worked efficiently and meticulously, ensuring everything was set up perfectly. Their attention to detail was impressive, and they went above and beyond to ensure the installation was seamless and tidy.Now, my home is more comfortable than ever. The new A/C is keeping things cool and energy-efficient, while the furnace is ready for the colder months ahead. I can already feel the difference in air quality and temperature control.I highly recommend TLC Plumbing for anyone looking for top-notch HVAC services. Their combination of expertise, excellent customer service, and high-quality products makes them the best choice. Thank you, TLC, for a job well done!

  • Review 15 (2024-09-24 - Rating: 5)

    Hello TLC Team,Today, Tim from TLC Plumbing came to my home. I had originally called another company to replace my sink faucets and fix a tub leak. Unfortunately, they didn’t do either job correctly, and all night I had to hear my wife remind me why I should have gone with TLC—since you always do a great job and stand by your work.Well, Tim probably saved our marriage and certainly helped me sleep better! Please pass along a big thank you to him. He did excellent work and really came through for us.

  • Review 16 (2024-01-22 - Rating: 5)

    I had no idea that TLC did remodeling until a friend (Interior Designer) referred me to them. They were Fantastic! Everyone came to our home just as they said they would. From Kyle, who did the estimate, to each worker, everyone came within the time frame given and they worked diligently every minute they were here.I wanted the countertops replaced in my kitchen. TLC took the time to come, look at my current kitchen, listen to what I wanted and then do the job which included reconstructing the island. Ramon was the lead and I couldn’t be more please with his professionalism. He communicated with me to be sure he understood what I wanted and if a question came up, he asked instead of just doing what he ‘thought’ I might want.One of the cabinets had to be reconfigured and rather than doing a less than professional job of that, he took it to their shop so the right tools(saw) could be used.They cleaned before they left everyday they were here. They used canvas tarps on the floor so it was not damaged and used Vacuums to clean the dust and scraps. They hauled away all trash daily leaving my kitchen in the best possible place it could be.We have used TLC for plumbing in the past and I will definitely use them again for remodeling!Thank you for a job well done!See the before, during & after photos below.

  • Review 17 (2024-11-22 - Rating: 5)

    Ryan was my technician. He was extremely personable, quick and straightforward. He was thorough in inspecting my furnace and showed up right away in the morning slot. Would definitely recommend him to others.

  • Review 18 (2024-10-29 - Rating: 5)

    I’ve been a customer of TLC for at least 20years. They did maintenance plumbing on a rental property and also responded to an occasional emergency. Today they cleaned an in wall dryer vent ducting that a bird had decided to build a nest in. I was very impressed with the technician (Zaden, sp?). He was thorough, professional and patient with my “shoulder surfing”. He cleaned inside and outside around the repair area at completion.I know there are less expensive services but I appreciate 24/7 response, ease of scheduling and assurance of expertise. I’ve never had poor service from TLC. You get what you pay for!

  • Review 19 (2024-11-27 - Rating: 5)

    We were scheduled for a duct cleaning from TLC Plumbing on November 27th 2024. We have used TLC services many times and have always been very pleased with the professional services we have received from them. Today was no exception. The service technician, Zander, showed up promptly. He was professional, courteous, and quickly got to work. He did an outstanding and through job. We appreciate your hard work. Thank you. We would recommend TLC for any of their services.

  • Review 20 (2024-10-29 - Rating: 4)

    I have used this company several times and spent a good deal of money. I just had them install a water soft gene filtration system. They finished at the end of the week and on sunday, I got the bill. I paid it the next day less than twenty four hours online in their bill pay section. Then I got a phone call that evening at home after hours. Suggesting I pay the bill, which insulted me because I had already paid the bill and it was less than twenty four hours. I felt very insulted. I talked to the office or billing manager, and I still feel insult it. I paid my bills on time in a very fast quickly. Fashion n to have them call me at home. Yeah, with less than twenty four hours after the invoice came, I was rather disgusted. Perhaps I will find someone else to do my future plumbing needs. The work was done well Fernando. Install the system very nicely and quickly. So its not the work or the work people.It was the finance office.

  • Review 21 (2024-11-01 - Rating: 5)

    Over the past two weeks I have used TLC for a tankless water heater flush, to fix an electric outlet that almost caught my house on fire, and to service our heater. Each visit was very smooth and each technician was very professional and did an amazing job. In addition to this, I was also very satisfied with the price for each service we had completed. I would recommend TLC for anyone needing services done.

  • Review 22 (2024-04-08 - Rating: 5)

    Alberto was amiable and really professional. He was able to diagnose my issues within minutes of just arriving. He installed a new outlet outside of my house, and he was quick to help and find solutions to my problems. He was patient and made sure I was satisfied with everything before leaving my home. I definitely recommend using TLC for any concerns or upcoming projects. I couldn’t be happier!.

  • Review 23 (2023-12-17 - Rating: 5)

    We had to rush to buy this house in Sept 2023 (because the buyer of our old house wanted in a lot faster than expected) and were left with a plumbing nightmare. (Before photos included).We originally called them about a leaky pipe, but we had a whole bunch of other concerns. We got no hot water to the kitchen faucet unless we waited forever and wasted water down the drain. Then the city of Rio Rancho started charging us a sewer charge for wasting water. They watch drainage in the winter to determine how much to charge you all year long, so this was really critical to getting that part fixed ASAP. We always try to be environmentally responsible, but that was the only way to get hot water to the faucet and the dishwasher.We had a horrible, leaking pipe on the top of our hot water heater that wouldve ended in disaster pretty quickly. I hadnt even noticed THAT leak! (Fred was fantastic at explaining what could happen very soon). There was also a leaking pipe coming out of the wall from the water source. We also had a hot water heater that had been installed in 2012 and had to be turned all the way up to the C setting just to get the kind of hot water we needed. The hot water was never really hot from the time we moved in.It was obvious the move a previous home owner took to remove the water softening system had caused calcification to build up really bad inside of the pipes, fixtures, appliances, etc. What an absolute nightmare scenario just waiting to happen. I was terrified we would have a blow out of pipes under our house.Fred treated me with the greatest respect and never once acted annoyed about my thousands of questions. He and Ivan told me every single thing about the system that we needed to know. Ive never had such a great experience with a plumbing company. I am a woman veteran and have been talked down to in the past and ignored by other plumbers. (I fixed electronics on airplanes so I have a brain).When Ivan arrived a little while later to help Fred with the new hot water heater, he was also very patient and polite while answering all my questions.A young woman named Olivia arrived very shortly after to explain the water softening system and was very thorough and answered every single question I had.They worked so hard to get everything fixed. Never saw them slack off ever.They completely rebuilt our pipes in the hot water heater closet, (*see photos*) put in an on-demand water heater and an amazing, water softening system. Even the guy from the gas company was impressed with the job they did. Our water heater closet had drywall for walls, and had obviously suffered a lot of leaks. They installed new plywood and covered the new pipes with insulation. Fred and Ivan and Olivia (water softening rep) were all fantastic.The softening system only regenerates after use, so if youre on vacation you never had to worry about it using up water while youre gone. (I used to have a water softening system when I lived here in 2014, and it sounded like someone was grinding glass every single night in the middle of the night, whether you had used the water or not. Freaked me out the first time I heard it). The water softener allows me to use potassium pellets because I cant use the ones with salt, and it doesnt use electricity.Thank you! We sleep well at night and take hot showers and baths without freaking out about what is going to break. The kitchen faucet and dishwasher also now get instant hot water.Ive had an on-demand hot water heater before, but this one is incredible. It doesnt need a water recirculator for a larger house because the water heater has its own.Note: Another plumber we spoke to told us we needed a water recirculator that was going to cost a lot more.Best plumbers Ive ever met in my 64 years on earth with the eight houses owned in the past and the best investment in a house weve made.I cant wait to see how low our gas and water bills will be now. Yay!P.S. They also called and took care of the rebates we would get through the new government rebate program. Bonus!

  • Review 24 (2024-11-22 - Rating: 5)

    TLC has always been my go-to plumber. They have cleared drains and jackhammered through the slab in my house to fix a leak. They are always professional, communicative, and do quality work. My most recent experience was with Toni Balijagic; he was courteous upon arrival and did a thorough job. Toni was efficient, answered questions and very knowledgeable. Thank you TLC and thank you Toni.

  • Review 25 (2024-10-09 - Rating: 5)

    I don’t often write reviews but the exceptional service that we received from TLC and, specifically, from HVAC technician Cody Mansfield, has motivated me to write this review. We had been a customer of another Heating/Cooling company but were shocked when that company presented us with an exorbitant estimate for a repair to our A/C unit. I contacted TLC for a second opinion. Cody Mansfield was dispatched the same day that I called. Cody assessed the situation, correctly diagnosed the problem, provided an estimate that was very reasonable, and made the repair. He went the extra mile to come back a few days later to recheck that the A/C was working well. His expertise, professionalism, and service-oriented approach were impressive. Because of this outstanding experience with Cody, we will be using TLC for all of our plumbing, heating, air conditioning, and electrical work.

  • Review 26 (2024-10-29 - Rating: 5)

    TLC is a wonderful company, fast, friendly, and reliable. Ryan Clark came out to our house, listened to what we needed and after completing the work, asked if we needed anything else.We have been customers for over 15 years and highly recommend them!Eric and Alice R.

  • Review 27 (2024-10-25 - Rating: 5)

    Ryan did a great job. Was a super nice guy and finished quickly. Tested both furnaces after he turned them on to make sure no problems. Ive used TLC for years and would highly recommend.

  • Review 28 (2024-12-09 - Rating: 5)

    Gabriel fixed a leaky pipe in my laundry. It was a Sunday evening and my laundry room was flooding. TLC arrived quickly. Gabriel found the leak and quickly fixed it and explained the process along the way. He was professional and very nice. I greatly appreciate Gabriel and TLC. Thank you.

  • Review 29 (2024-11-07 - Rating: 5)

    I used TLC for some heating repair in the past and loved their service and professionalism, so when I recently had a plumbing issue I knew who to call! When Judocus got to my house I was greeted with a smile and a handshake. He immediately knew what my issue was and had it fixed almost instantly. He was extremely knowledgeable and professional and what I now realize is a standard at TLC in customer service!

  • Review 30 (2024-10-16 - Rating: 5)

    Had a component of our home heating system fail. Michael and Ernesto responded to the call. They quickly located the problem, called their supplier for the part, and went back to Albuquerque to pick it up. It was installed in short order, and we are back in service. Michael also re-programmed our thermostat before leaving. Both men were polite, clear about the problem and explained what needed fixing and the cost. They both are a credit to TLC, and we thank them for the quick service. We also discussed what replacement of this older system might entail, and I feel ready to have that conversation when the time comes.

  • Review 31 (2024-10-02 - Rating: 5)

    A TLC employee named Ryan Clark just left a few hours ago. Friendly from beginning to end. Helpful, plus, explained everything he did before he left. Left things clean and tidy. Reasonably priced. Ive used TLC several times but Ryan went above and beyond.

  • Review 32 (2024-12-06 - Rating: 5)

    The technicians that came to clean our ducts were very professional, curious and friendly. They did an outstanding job and were very careful to make sure that the job was completed properly and promptly. They cleaned up after. I am very satisfied with the service that they provided. I very highly recommend them and TLC for all your plumbing and HVAC needs!!

  • Review 33 (2024-11-01 - Rating: 5)

    Ryan Clark was awesome! He was friendly and explained what he was doing. I also asked about converting to central Air. Ryan explained what TLC could do and that TLC had electricians that I could call to get an estimate to take a look at my electrical box. He

  • Review 34 (2024-12-24 - Rating: 5)

    I want to recognize David Hunter, TLC tech, for the efficient manner in which he took care of our plumbing drainage problem this Christmas Eve. Davids enthusiasm and professionalism is appreciated. David is the type of employee all service organizations to need to recognize and acknowledge.Job well Done.

  • Review 35 (2024-11-26 - Rating: 4)

    I had some issues the last time but I spoke with Ralph and he was more than willing to make it better. He sent out Jacob and Carlos, they were great! They were kind and easy to talk too, They found the issue and fixed it quickly. They told me exactly what the problem was and what I could do to avoid the problem.

  • Review 36 (2024-12-11 - Rating: 5)

    Ive had an unmatched experience working with TLC for only 48 hours for my business. My rep Henry was probably one of the best if not the best HVAC technician I have ever worked with on commercial issues. He found the root cause of the problem on the hvac system efficiently, and affordably. Also was honest and did not try to overcharge me for replacements on items that did not need to be replaced yet. I highly recommend TLC to any business owner that wants to work with an honest and professional company, that values the relationship with the customer over the invoice at the end of the day. Thank you!

  • Review 37 (2024-11-05 - Rating: 5)

    Had a fantastic experience with a TLC electrician. Robert Stewart was professional and quite helpful. He immediately handled the problem I called about and offered suggestions that will prevent future problems as well as take care of another pending project. Ive had very good experiences with TLC. Robert Stewart is an very qualified and professional member of that team.

  • Review 38 (2024-10-17 - Rating: 5)

    Lucas and Joe were SUPERB. I called early Sunday morning and had a new water heater by early afternoon. Lucas and Joe were very professional, answered all my questions and ensured everything was perfect prior to moving on to their next customerI will recommend TLC to anyone for plumbing, heating and cooling issues.

  • Review 39 (2024-10-31 - Rating: 5)

    TLC came out to shut down my swamp cooler and start up my furnace for the season. Technician Ryan Clark was excellent in every way; pleasant, excellent communication, flexible as far as timing, knows what he’s doing, answered all questions. Thank you!

  • Review 40 (2024-09-04 - Rating: 5)

    TLC was excellent in repairing our A/C. Got a same day appointment. Ryan was professional and friendly; diagnosed the issue and had everything up and running in less than an hour of arrival.We’ve also used TLC for other plumbing and water heater issues in the past. Would absolutely solicit their service again in the future.

  • Review 41 (2024-11-07 - Rating: 5)

    Yesterday the TLC guys cleaned my air ducts, which hadn’t been done in the 68 years my house has been here. Zander explained the details of what they were going to do, then they got to work. Both were very courteous and friendly throughout, and were careful to be clean and thoughtful with my space and my animals. I even got a video of the process inside the ducts.

  • Review 42 (2024-12-09 - Rating: 5)

    Jared is a plumber at TLC, and he has come twice already to fix emergency issues in my bathroom. He showed up on time both times and got the job done in an efficient and timely manner. Hes always nice, professional, and friendly. I highly recommend asking for Jared.

  • Review 43 (2024-10-28 - Rating: 5)

    My son messed up my plumbing and TLC sent someone and I missed his call and knocks on my door I called the office and they still sent someone. Jerome was great and so kind. He resolved my problem and was so reasonable. Than you for great service!

  • Review 44 (2024-11-19 - Rating: 5)

    Joe Goris had to double back to take care of our leaking shower faucet and made quick work of fixing it. He was polite, professional and easy to work with. Many thanks for going the extra mile.

  • Review 45 (2024-11-14 - Rating: 5)

    Alexander completed a complete AC and heater duct cleaning service. He is an outstanding example of TLCs high standard of technical and customer service.We received excellent value for a reasonable cost and I would highly recommend Alexander to any prospective TLC customer.Thank you.

  • Review 46 (2024-12-16 - Rating: 5)

    We have an older style radiant heater system in our home that weve never really understood its operation or even how to have the system properly maintained. My wife called TLC and they sent out Michael, the technician, as well as Ernesto, his helper, to take a look at our system as one of the heated zones was not working properly. I was not able to be there as I had to work. Michael looked over our very old system, immediately found the initial problems and thoroughly explained everthing to my wife so she understood every step of the way what he was going to recommend to not only fix our heating system but also to perform some upgrades to the system that is going to make it easier for my wife and I not only to turn the system off in the summer and back on for the winter but also to have it maintained yearly by TLC. When I came home the system was fixed and my wife was able to step by step explain everthing to me that Michael had done. I appreciate Michaels professionalism, attention to details and most importantly how he interacted with my wife, so much so that Michael is the only person she wants from now on. Thanks TLC, another COMPLETELY satisfied customer !

  • Review 47 (2024-12-10 - Rating: 5)

    On Friday, discovered a slow leak coming from the condensation line of our tankless water heater. TLC scheduled an appointment for the following Monday, between 1 and 5 PM. The TLC Technician, Cesar, called at around 5 PM to let us know he was running behind but that he would arrive in about an hour. He arrived at 6PM and began his assessment of the leak. He noted a hissing sound that we had not noticed before. In the crawl space beneath our house, he found water spraying from a hot water line. Cesar came up with an estimate which was reasonable and got to work. He was able to complete the necessary work, test the system, flushed the tankless water heater and check the switch settings (inside) to make certain they were properly set. What impressed us most was his dedication to complete the work that night. I am not a plumber but his work was excellent.

  • Review 48 (2024-07-24 - Rating: 5)

    Ivan and Fred are the best professional duo team you could ever hope to have working in your house. We had a MAJOR plumbing catastrophe as the polybutalane started popping little by little and costing us significantly every time. We decided it was time to bite the bullet and get it replaced entirely. Ivan and Fred from TLC are both professional, knowledgeable, great communicators and highly skilled. Considering the amount of work required we found the entire experience to be very timely. We highly recommend TLC for any of your plumbing issues. Lastly and most importantly was that the cost for this enormous project was very reasonable and fair, we did have 2 other companies provide us with a quote and 1 was $60k more and the other was $20k more plus they wanted us out of the house.

  • Review 49 (2024-08-20 - Rating: 5)

    Toni Balijagic came out on a warranty call to fix my slow draining kitchen sink. He not only fixed the issue very quickly, but he described exactly why the issue was happening and the steps to avoid it in the first place. Highly recommend giving him a call if you have a similar issue. He is incredibly knowledgeable and professional.

  • Review 50 (2024-11-13 - Rating: 5)

    Tony B is a great man who enjoys his profession. Explained details as he was going through the process. Gave me tips on daily drain process. Thank you young man Tony B.I definitely will recommend Tony B. & TLCRespectfullyCandi & Kevin Austin

  • Review 51 (2024-11-14 - Rating: 5)

    Ryan Clark was very prompt and professional. He called and asked if he could come a little earlier, which enabled us to run our errands, and take care of other endeavors before other plans we had for our day off. Huge bonus! As always, TLC rocks!

  • Review 52 (2024-11-04 - Rating: 5)

    I’ve used TLC for all of my HVAC needs since purchasing my home, and I’m grateful to their staff for the timely and thorough service. Ryan C. performed my seasonal changeover today and was wonderfully helpful and kind. Thanks for the ongoing support, and thanks for great staffers like Ryan!

  • Review 53 (2024-02-01 - Rating: 5)

    Ramon and his team did a beautiful job on my parent’s kitchen, living room, and bathroom. Aside from his excellent craftsmanship, his customer service was even more phenomenal! Thank you TLC Remodel.

  • Review 54 (2024-11-15 - Rating: 5)

    Great, positive experience with TLC Plumbing this morning. Technician Ryan came out and diagnosed my main sewer line problem, cleaned my drain, and problem solved! He was quick, courteous and knowledgeable. Thanks Ryan!

  • Review 55 (2024-10-24 - Rating: 5)

    I couldnt be more impressed with Levi and the team at TLC! They recently replaced my moms water heater, and the entire process was seamless. They were fast, professional, and went above and beyond to make sure everything was done right. Levi was especially kind and explained every step, making us feel at ease. Its clear they take pride in their work, and I highly recommend TLC for any plumbing needs. Thank you for your outstanding service!

  • Review 56 (2024-09-04 - Rating: 5)

    Allan F. was a true lifesaver during our plumbing issues. He demonstrated exceptional knowledge and skill in troubleshooting and solving the problem. Allan was thorough, efficient, and clean. His professionalism, combined with a kind and approachable demeanor, made a stressful situation much easier. Were grateful for his hard work and dedication. Highly recommend!

  • Review 57 (2024-10-21 - Rating: 5)

    Alan F. was extremely nice, professional, and competent. The pricing was exceptional, and the work was superb. I was impressed by how quickly he was able to resolve the issue. I will feel comfortable using this company for future plumbing issues!

  • Review 58 (2024-12-31 - Rating: 5)

    Exceptional service... competent, diligent, and honest. I have used three HVAC companies in the past two years, and TLC by far is the best.

  • Review 59 (2024-09-17 - Rating: 5)

    Thomas Rodriguez worked with us to determine the work to be done and provided an estimate for the work. He was pleasant to work with, and did a great job of cleaning up when the job was done. I would recommend he to my friends

  • Review 60 (2024-11-26 - Rating: 5)

    Great experience all around. From the customer service over the phone to Xander’s work day of, it was great!! He was very nice and courteous! Would use TLC again!

  • Review 61 (2024-08-06 - Rating: 5)

    Who knew TLC did renovations? I was surprised to learn that and decided to try out their service. I hired them to renovate a small guest bathroom...I needed everything done except the tub/shower. The old vanity had been replaced but the footprint was totally different and the walls had been damaged. TLC had to pull the new vanity back out, repair the walls, replace the flooring, paint the walls/door/trim, hang all new fixtures and lighting, and replace the medicine cabinet. Nothing fit exactly where the old stuff was, but they adjusted and it looks great. They even cut the over-the-toilet cabinets legs to perfectly fit around the base trim and screwed it to the wall so its way more secure than it was before. Everything little thing I asked, they did. AND they cleaned up after themselves. Im really pleased with the results. Ive used TLC for all my plumbing needs, and I will continue to call on them for anything I need done around my home.

  • Review 62 (2024-10-16 - Rating: 5)

    I have been using TLC for swamp cooler and furnace cutover as well as other needs. Always professional and prompt. Ryan Clark the tech today was just super- very friendly and outstanding service.

  • Review 63 (2024-12-27 - Rating: 5)

    A great experience! Xander was friendly, efficient, detail-oriented, careful and thorough. Couldn’t have been better. Thanks.

  • Review 64 (2024-08-14 - Rating: 5)

    Toni B at TLC came out and jetted our kitchen sink drain because of an odor. He was very friendly and efficient. He explained everything and showed us how to maintain everything in the future. I highly recommend TLC and Toni for this service.

  • Review 65 (2024-10-17 - Rating: 5)

    Toni Balijagic was out to cart jet our kitchen sink and did a thorough evaluation of our line to the septic tank. Toni quickly and competently diagnosed the problem, worked with me to implement a solution within a day (and within my budget). Toni is very experienced and knowledgeable about septic systems. He is thoughtful, respectful and courteous. If you have a drain backup and a septic system, call TLC and ask for Toni Balijagic!

  • Review 66 (2024-10-09 - Rating: 5)

    Excellent and professional electrical work. On-time, solved multiple issues and went above and beyond in getting new smart switches and security devices installed. Robert is a solid communicator and fair with the estimate and final invoice. I’ll use this firm again.

  • Review 67 (2024-09-29 - Rating: 5)

    Had to call TLC on a Sunday when my AC suddenly stopped. Ryan Clark came out super fast and was so friendly and helpful. Turned out to be a user error *face palm* but Ryan did not make me feel stupid and answered all of my questions. Will be calling back to request him specifically!

  • Review 68 (2024-08-27 - Rating: 5)

    TLC had their tech Ryan to our house within an hour of my call. He quickly identified the issue with our refrigerated air and immediately made the necessary repair. Very happy with the promptness and professionalism.

  • Review 69 (2024-09-10 - Rating: 5)

    Robert and Nick were great. We had some electrical problems (tripping circuit breakers, no power in some rooms) resulting from roof work. Over the course of a couple of days, Nick, and later Robert, were able to identify the issues, trace the sources and come up with ingenious fixes (particularly Robert) that didnt require any new construction or unsighly wires. Highly recommend!

  • Review 70 (2024-09-25 - Rating: 5)

    Technician Ryan C. was a pleasure to work with. Being in the middle of a move and about everything that could go wrong going wrong made my Customer experience with him a blessing. He took care of my AC issues, remained professional and kind. THANK YOU RYAN!! TLC has been easy to work with.

  • Review 71 (2024-10-08 - Rating: 5)

    Robert was amazing! He came in and assessed everything efficiently and was able to repair several things immediately. He was friendly and professional and also flexible with timing changes.

  • Review 72 (2024-10-04 - Rating: 5)

    Michael Simms installed our new AC unit. He is communicative, informative, and dedicated. We have enjoyed working with him from our initial visit to get a quote and talk about our options, installation, and the inspection process. Thank you for all your hard work!

  • Review 73 (2024-11-18 - Rating: 5)

    Great service and communication. Bill Byers answered all our questions, and fixed our plumbing issue within an hour. Would definitely use TLC again.

  • Review 74 (2024-11-18 - Rating: 5)

    Ryan Clark from TLC did an excellent conversion from MasterCool to Heater. He also gave me information on the work associated with “Duct” cleaning which we will be scheduling in the near future. Well Done!

  • Review 75 (2024-08-15 - Rating: 5)

    Had my water heater repaired. Technician was friendly. However, after he was done I smelt gas was told it was because he bled the line. Next morning still smell gas checked the lines with soapy water found they had not been lighted down. I tighten tem down smell went away. Called TLC got a response from their manager they stand behind their work refunded back for their mistake. Will use them again

  • Review 76 (2024-12-13 - Rating: 5)

    Great technicians, they were thorough with the inspection and gave me honest feedback to what the issues were and how quick it needed to be fixed. They explained everything well and made me feel better about the heating issue overall.

  • Review 77 (2024-10-02 - Rating: 5)

    Update 10/2/2024: I have always had a great experience with TLC over the years and will always choose TLC for any of our future services. Today we had an issue with our AC unit and we were very fortunate to have an amazing technician come out to service our unit. Our technician Levi M. went above and beyond our expectations. The amount of professionalism, attentiveness, and overall knowledge he displayed is why we will always choose not only TLC for assistance, but we will be requesting Levi M. by name. We cannot thank him more and are grateful for what he did for us today. This technician deserves a raise.Prior comment: I have always loved TLC and continue to use them over the years. Levi worked on our upstairs air conditioning unit a couple years back and had wonderful customer service that we still remember him today. We recently had a flood in our house and Jared was absolutely amazing in getting the issue fixed for us. We then had the remodel team come in. They needed to fix things in the bathroom 2 bedrooms and a ceiling. Both Sam and Jesus did such an amazing job. They really knocked it out of the park. You cant even tell anything occurred.

  • Review 78 (2024-11-03 - Rating: 5)

    Marco Pinon helped us with a sudden leak. Appreciated quick response. Excellent work solving the plumbing problem. Good explanation of what is going on.Suggestions on how to deal with these problems. Best of recommendation for future work.

  • Review 79 (2024-07-17 - Rating: 5)

    Ryan and Joe were great. Both were polite and communicated clearly what had to be done. We had our HVAC condensate pump replaced after noticing some water accumulation in the basement. Joe, the plumber, assessed the problem was a failed condensation pump and set up a TLC HVAC appointment the next day. Ryan came out and did a great job. Will use TLC again. Highly recommend.

  • Review 80 (2024-11-01 - Rating: 5)

    Ryan Clark did a great job of servicing the heater and turning off the cooler. He was thorough in his explanations and making sure to get everything done. Thanks Ryan!

  • Review 81 (2024-07-16 - Rating: 5)

    Levi McElroy, our HVAC tech was absolutely amazing!! This is the tech you want to show up at your door! Levi has been the most professional and courteous person I have interacted with at TLC. We had an AC issue during back to back 100+ degree days. We called on a Monday morning a little after 7 am, we were told someone would be out by 5 pm to address our AC issues. We called around 3:30 pm, just to check if we were still in scope to have a tech out to our house by 5 pm. We were told we were on schedule to have a tech out by 5 and that the techs work until all their assigned service calls are complete. We called the scheduling team again around 5:20 pm to inquire on the status of our service call. We were notified that there was some sort of issue with our service call and that we possibly wouldn’t be able to reschedule a visit until Thursday! What a bummer, but understandable due to the high temps and demand for HVAC service/repairs. After a brief hold with the scheduling team, we were notified that TLC would send a tech out ASAP that evening as per the service expectations set that morning during our initial call for service. Within two minutes Levi called! Levi was willing to come out that evening and at least diagnose the issues. However, we felt bad that our service request was given to him so late in the evening. Levi was able to get us scheduled first thing Tuesday morning. That was a huge relief to our family. Levi showed up right on time with a smile and the best attitude. Levi was so helpful and very informative. He took the extra time to explain to us what the issue was and made sure we understood. 5 Star rating is completely based on the friendly service that Levi provided! TLC needs more folks like Levi McElroy! Thanks again, Levi!

  • Review 82 (2024-11-12 - Rating: 5)

    I use TLC for just about EVERYTHING. Plumbing, Hvac issues and Electrical problems. I dont think I can trust anyone else. Today, it was the HVAC system. A couple weeks ago an electric outlet, and soon theyll be doing come conduit and wire replacement. Thanks TLC for always being there, when I need help!

  • Review 83 (2024-08-23 - Rating: 5)

    We’ve been with the “other” company for years. Recently, we had a new neighbor, Keanu, move in and he works for TLC. He asked me why we wouldn’t switch. I think it was probably a loyalty issue rather than a service issue. The other company’s service was ok but we had been with them for years. Keanu told me that if we switched, the service that we would receive from TLC would be far above what we had received from the other company. And you know what, he is a man of his word. We had TLC clean our ducts and the two guys that did the work were so nice, polite, friendly and so accommodating. And then as luck would have it, the motor went out in our unit…over the weekend during the hottest part of summer. TLC was at our house first thing Saturday morning to diagnose the problem, the part was ordered and first thing Monday morning, TLC showed up and our AC was back on. In this day and age, customer service goes a long ways. Especially now when customer service seems to be a concept of the past. Everyone we have dealt with at TLC is knowledgeable, accommodating, so friendly….just the nicest people!

  • Review 84 (2024-07-11 - Rating: 4)

    Chris and his buddy quickly changed out the capacitor and were both friendly and professional. I was just happy to have AC again. I tipped them both $20 for a job that only took about 10 minutes, but it was well worth it.The markup price for the capacitor is high. That is the only negative thing about this visit.

  • Review 85 (2024-10-09 - Rating: 5)

    Ryan Clark came out and did a courtesy check on my new- in-july, furnace. He was very pleasant, courteous and prompt. He asked me all the right questions and did the check quickly…This is one of the reasons I choose TLC whenever I need HVAC and or plumbing services

  • Review 86 (2024-11-04 - Rating: 5)

    We would like to recognize Zeke. He was friendly, knowledgeable and went above and beyond to meet our needs. He fixed our plumbing issues, answered our questions at length and informed us about how to avoid future problems. Thanks, Zeke!

  • Review 87 (2024-11-15 - Rating: 5)

    TLC service was awesome! Ryan Clark was prompt and professional! Did a great job explaining what service was going to be performed and the results!

  • Review 88 (2024-08-08 - Rating: 5)

    TLC / Ryan & Levi came right on time! Assessed my AC let me know what they found and confirmed with me prior to starting the job. They did an excellent job! I will be using TLC in the future! Great work guys!

  • Review 89 (2024-07-12 - Rating: 5)

    Ryan arrived in a timely manner, was very professional and promptly set to work on repairing my AC unit. He thoroughly explained everything to me as he went through the process. I have been extremely satisfied with TLC and with the service they have provided.

  • Review 90 (2024-06-01 - Rating: 4)

    I had many issues with the customer service, scheduling, and communication I received over the last week. But I now feel greater peace of mind after speaking with Keanu and with Cody coming out to check the cooler to ensure we could run it safely over the summer. Cody was pleasant, kind, professional, patiently answered all questions, shared pictures that he took, and took the time to explain everything even more than once to a friend who is helping me. Thank you, TLC. I really do appreciate the good customer service.

  • Review 91 (2024-10-25 - Rating: 5)

    TLC has been our preferred service provider for home and businesses. Xander cleaned out our air ducts today and is a true professional! World class service! Highly recommend!

  • Review 92 (2024-03-20 - Rating: 5)

    Had to finally replace a 25 year old pool heater. Knowing the TLC name brand I went with them. Javier and Matthew did a great job on the installation. Finished job in less than a day

  • Review 93 (2024-10-31 - Rating: 4)

    Chico was great when he came out to look at my furnace. Only reason for no 5 stars was how late in the day it took for the office to have someone come by. If it was only Chico that I felt this review was attached to it would be the 5 stars.

  • Review 94 (2024-10-11 - Rating: 5)

    Thank you TLC for coming out to help me so quickly.Shout out to Ryan Zuni , our technician, for his thoughtful approach to our problem.We appreciate his attention to detail and suggestions for keeping our way forward problem free.

  • Review 95 (2024-05-31 - Rating: 5)

    TLC was great! Our AC wasn’t running quite as normal as it should’ve been. We called TLC and the dispatcher told me they could have someone out the next morning between 8-12. Promptly, I received a call at 7:30am and they were right on time. Josh and Ryan were fantastic. They were polite and quickly diagnosed a capacitor issue. Replaced and the AC is back in action. Everyone was polite and very nice. Definitely calling them again!

  • Review 96 (2024-07-12 - Rating: 5)

    Today TLC came out to clean and repair my HVAC. The two gentlemen, Ryan and Levi were very polite and informative on what issues were found and what would be the best and most cost effective solution. I am now sending in this review in my cool comfortable home. Thank you TLC

  • Review 97 (2024-06-19 - Rating: 5)

    The technician Michael resolved a problem with my Kinetico water conditioner which had been long-standing. He provided not only the solution, but excellent ‘old-fashioned’ service. He called then arrived on time. He listened carefully while I described the issues. He checked the equipment and told me his ideas. Then, not having all the parts he needed, he took the equipment back to the shopAnd returned with it functioning and rebuilt in less than 24 hours. Superb services.

  • Review 98 (2024-12-04 - Rating: 5)

    TLC has been a wonderful experience. I had a slow leak and the technician (Jodekus) helped me out and didn’t even charge me! Great service

  • Review 99 (2024-11-15 - Rating: 5)

    Great service, Ryan Clark was the technician who assisted me today. He was knowledgable. Provided quick service, and took the time to answer all my questions. Thanks Ryan!

  • Review 100 (2021-02-07 - Rating: 5)

    Had An amazing experience working with the crew and sales team. Very thorough accommodating. They addressed all the questions that we asked and more even after hours. Talk about great honest and upfront service. They found problems addressed us and then got them fixed. Highly recommend talking to Bryan from the sales side and getting your house serviced by Carlos and his team.

  • Review 101 (2024-05-29 - Rating: 5)

    I needed a range receptacle installed soon and found when I called a TLC contact that had provided great service in the past was still there and told me he could fit me in same day. Alberto called me 45 minutes before arrival to my home but I would not be there but had provided instructions to get in. Alberto completed the job beautifully installing the receptacle in a better location behind the range where it didnt interfere with the gas line. Alberto left my home clean and locked secure and for exactly what he quoted. Efficient, honest and professional are words I would use to describe the service I received from Alberto at TLC.

  • Review 102 (2024-07-22 - Rating: 5)

    Suddenly had backed up kitchen sink. Contacted TLC.Same day service for a pressure flush of drain to clear built up sludge. Toni Balijagic was out within an hour. Fast, professional and knowledgeable. Highly recommend TLC and in particular Toni.

  • Review 103 (2024-11-05 - Rating: 5)

    Xander was excellent! He provided exceptional service. I immediately felt the difference in air quality throughout our home. Thank you!

  • Review 104 (2024-09-29 - Rating: 5)

    Ryan Clark came to my house pretty fast! Didn’t make me feel inadequate and was willing to teach me my A/C system. Incredibly polite and I don’t want any other TLC worker if it’s not him!

  • Review 105 (2024-08-24 - Rating: 5)

    Jared Pacheco was absolutely amazing! Came out on a saturday due to a plumbing emergency. I would absolutely recommend him to anyone who needs plumbing services done! Thank you Jared you were a Rockstar!

  • Review 106 (2024-07-02 - Rating: 5)

    Ryan was the tech assigned to our emergency service call. He arrived promptly and diagnosed the problem. He clearly explained the nature of the problem, which as we suspected was a faulty motor. He explained our options and we opted for him to return in the morning with the parts to effect the repair of our Master-cool.He arrived just before 8:00 AM as promised and went right to work. After making repairs he thoroughly tested the system to my full satisfaction. The system was working better than before it broke down. He generated the bill, took payment, emailed my receipt and was on his way to his next stop all within 65 minutes of his arrival. I couldn’t be more pleased with TLC, nor with Ryan’s professionalism.

  • Review 107 (2024-10-30 - Rating: 5)

    As a long time customer of TLC services I always receive great service. Chico was professional, knowledgeable, and punctual. Thank you again!!

  • Review 108 (2024-06-20 - Rating: 5)

    Fernando came to my home to install a kitchen faucet. He was courteous, friendly, and very thorough in explaining why my previous faucet was leaking. I appreciated the timeliness and efficiency of his work. I would definitely use TLC again.

  • Review 109 (2024-10-21 - Rating: 5)

    Ryan Clark provided fast and friendly service. He was super polite and got us ready for the winter months.

  • Review 110 (2024-06-27 - Rating: 5)

    This will be our third time working with the TLC remodel team. They have remodeled two bathrooms which came out so beautiful that there was no doubt we would hire them for our next project.We worked with Sam for the estimate and he was prompt, professional, and He answered all our questions.Ramon and Omar started the job on Monday morning just as planned and finished up today —right on schedule! They laid Saltillo tile in our dining room and small hallway and it looks absolutely beautiful!Both Ramon and Omar were professional, timely and very skilled tile layers. Thank you both—you were pleasure to work with!See you soon to finish up the kitchen!Debbie

  • Review 111 (2024-09-08 - Rating: 5)

    Toni b came to my house. And cleaned my kitchen drain. I highly recommend his expertise and TLC. He did a fantastic job. GO TONI !!

  • Review 112 (2024-06-24 - Rating: 5)

    On 6/21/24, after having no A/C for a week, Levi and another technician, Juan, were on-site for six hours, completing the installation of my A/C that another contractor started. While on-site, they were very courteous and polite, and exhibited a high level of knowledge. My wife and I were very happy to have Levi and Juan on the job! Great job guys!

  • Review 113 (2024-06-22 - Rating: 5)

    Had TLC come out to replace a residential air conditioner unit that had totally died. The technicians, Chico and Wyatt, were on time and made a large job look simple. They were very respectful of my property and worked diligently to get my house cool again. When they were finished, they did a thorough clean-up of their work area. They also very patiently worked while contending with my three barking dogs who were stressed and wanting to get cool also.Now I have a brand new beautiful air conditioner that is cooling my house perfectly and will do so on those horribly hot New Mexico summer days.Thank You Chico, Wyatt, and TLC!!!You guys are awesome and I can personally recommend you to other people and will call you again for any future needs!

  • Review 114 (2023-07-07 - Rating: 5)

    If I could give this company ten stars I would! We called to get a quote on a new swamp cooler. Richard arrived right on time, advised us on the best replacement for our house, (A Convair Swamp cooler). We thought that like most companies it would be a week or so before they could install it. Nope- within a few hours Randall and the crew were here and removed the old one, installed the new one, in an hour and a half! Every one of their crew was professional, and very courteous. Best plumbing experience ever!

  • Review 115 (2024-10-01 - Rating: 5)

    Thank you TLC and Ryan C. for making my life a little easier. I can always depend on you to do a great job. Always respectful of my time and my property. I really appreciate it.

  • Review 116 (2023-04-25 - Rating: 5)

    Very professional techs Ryan Clark , Derek Brownson and Saul Vasquez , they did a wonderful job showing me everything they were doing and I felt very comfortable with these guys in my home. Very professional and respectful guys. You cannot beat their price or their service. Great company. My family plans to use TLC for multiple projects

  • Review 117 (2024-07-18 - Rating: 5)

    The technicians did an excellent job with my fixture installation. Both were easy to work with and had knowledge of what was necessary to complete the project. Both techs are certainly an asset to TLC. Will be using you guys in the future,,,,,Gabriel

  • Review 118 (2024-05-16 - Rating: 5)

    Always a pleasure working with TLC! From scheduling to service- they are so friendly, helpful and professional! Ryan and Josh came out in the rain and got my swamp cooler up and running without any trouble… just in time for 85 degree days starting this weekend!

  • Review 119 (2024-08-12 - Rating: 5)

    Tristen came at almost midnight on June 16 to take a look at our AC that kept tripping. His assessment led us to take care of important fixes to our electrical for the AC and outlets.Josh and Javi came on July 23 and fixed our electrical for our AC. They were friendly and professional and showed us the work so we understood what was happening.Tristen came on July 25 to redo the ductwork on our furnace so we could better access the filter. Super friendly and made us feel at ease.Dakoda came with Josh and Javi on August 9 to tie all of our electrical outlets. They were efficient and very accommodating of our schedules.Dominic visited on August 11 to troubleshoot our AC after electrical work. He got us up and running in no time. Thanks!

  • Review 120 (2023-02-03 - Rating: 5)

    Ramon and his crew were always on time very professional and knowledgeable. We are very happy with the remodeling job bathrooms and Kitchen!

  • Review 121 (2023-01-10 - Rating: 5)

    Woke up this morning to an electrical mess, I called TLC for help and was able to get fit into the schedule right away. Alberto and Jose were able to professionally troubleshoot and identify why my outlet was not working. They showed me what happened and properly explained what they did to get the electricity back up and running. I appreciate the professional job and prompt service. I am very satisfied with my service and would recommend. As you can see in the photos one outlet tripped and one was melted. Thankfully nothing worse happened and Alberto and Jose saved the day!

  • Review 122 (2024-05-18 - Rating: 5)

    Today, 05/17/2024, Jason and Ryan came to our home to preform the yearly AC inspection. They completed the job quickly and were knowledgeable and professional. Jason and Ryan were respectful of my husband, myself, our home and our pets. We have been customers of TLC for over twenty years. We have never had a bad experience, or outcome, with any aspect of this company or their employees. Their supportive staff is always courteous and helpful. We plan to remain loyal customers of TLC.

  • Review 123 (2024-05-31 - Rating: 5)

    We did not anticipate that our 20+ year old HVAC unit would give out just as the weather got warmer. We did not hesitate to call TLC. They responded immediately and confirmed that a new A/C unit would be needed. Alex and his group of repairmen installed the new unit, having to use a crane to get the new unit in place. I can’t recommend them highly enough for the work they performed. You pay more for their services, but the reliability of this firm is second to none. Thank you TLC for a job well done!

  • Review 124 (2024-06-15 - Rating: 5)

    We had some issues with our kitchen drain and water backing up into our crawl space. It’s been an ongoing issue we have had with other companies coming out and basically putting a bandaid on it without fixing it- but of course charging a ton! Michael Mozeley was the most helpful technician we have had, he got the job done correctly and fixed the actual issue. He was respectful, knowledgeable, patient and got the job done no matter what issues came up. I will forever use TLC now because of him.

  • Review 125 (2024-07-18 - Rating: 5)

    The fixture installation was done by two very knowledgeable technicians. Both were very professional and courteous. I would use them again for any electrical projects. They are an asset to TLC.

  • Review 126 (2024-07-19 - Rating: 5)

    We have always relied on TLC as our go to business for plumbing and HVAC repairs for our home. On a recent trip to help us with a sub floor plumbing leak, Jeff and Zeke were excellent. Jeff found the leak quickly and the next morning Zeke had the leak repaired in a couple hours. Thank you TLC!

  • Review 127 (2024-12-19 - Rating: 5)

    Always professional and kind. They always get the job done well. They’re on time and don’t leave you waiting all day like other company’s. Really appreciate all they do.

  • Review 128 (2024-05-06 - Rating: 5)

    About six months ago, TLC installed our water softener and we needed to have it serviced I also wanted to be taught how to do it ourselves in the future. Chase came to our house to do that and I couldn’t have been happier. He is a wealth of knowledge and was happy to share it to make sure I understood the process so that I would be able to take care of it on my own. He spoke in a way I could understand because I have no plumbing background and was so polite to answer all of my questions. He had great customer service and I know if we need anything else in the future we will request Chase again.

  • Review 129 (2023-11-14 - Rating: 5)

    Zion was great very helpful and knowledgeable in what he does. Thank you for keeping me up-to-date as the job got done, I would definitely recommend him for the job.

  • Review 130 (2024-05-30 - Rating: 5)

    When I discovered my swamp cooler wasnt working, I called TLC and they sent out a technician the same day. Ryan was very courteous and professional, and quickly figured out the problem, which was a bad water pump. He had a replacement pump on hand, and quickly replaced the non-working one. The cost was very reasonable and I was relieved to have a working swamp cooler before the heat wave that is forecast for next week! I will definitely be calling this company again for any of my plumbing, HVAC, and electrical needs!

  • Review 131 (2024-07-24 - Rating: 5)

    Thanks to Mike Simms! Super professional. Solved our HVAC issue in a short time. Tested the fix, the price was fair and we are able to proceed sale of house. Mike, highest compliment. You are good man!

  • Review 132 (2024-12-09 - Rating: 5)

    Both Ryan and Nash were prompt, courteous and efficient. They answered all of our questions. Thank you for such good service!

  • Review 133 (2024-05-28 - Rating: 5)

    Toni Balijagic was terrific in fixing our blocked kitchen drain. Not only did he fix the problem quickly and efficiently, he was full of information about keeping the problem from happening again. Youve got to appreciate a guy who is trying to help the customer even if it means less work for him. I highly recommend Toni and TLC Plumbing.

  • Review 134 (2024-10-22 - Rating: 5)

    Ryan Clark was very professional and punctual. He promptly helped me with my heating system. Excellent service

  • Review 135 (2021-12-01 - Rating: 5)

    We were having problems with our old boiler and called TLC. Cody arrived within a few hours (on the weekend), diagnosed what was wrong and unlike other plumbers actually took the time to look at EVERYTHING, gave us various options/recommendations and there was no pressure whatsoever to choose a certain option. We ended up just having them install a new system and are very satisfied with the whole process. Boilers are not cheap but we got what we needed at a reasonable price. Cody and his helper Ronny did some top notch work as well during the install and stayed as long as it took. We will be using TLC from now on for anything we need.

  • Review 136 (2024-11-11 - Rating: 5)

    Ryan Clark was efficient, friendly and answered all my questions about the ducts and pipes way beyond a simple A/C winterizing.

  • Review 137 (2024-09-20 - Rating: 5)

    Our service guy was very professional, nice and on time. I cant remember his name but he was great! He is a great asset to your business!

  • Review 138 (2024-07-15 - Rating: 5)

    TLC was great! My AC was not working and they were able to get there within 2 hours and get it fixed right away. The prices were reasonable and the tech, Ryan, was great.

  • Review 139 (2024-10-25 - Rating: 5)

    Ryan did my yearly cooling/heating change over and did a great job. He was very professional and helpful. Thank you Ryan!

  • Review 140 (2021-11-22 - Rating: 5)

    First of all they are 24 hour service. They responded within 30 minutes to send out the service techs. The techs got here within an hour of my initial call. They were up front and informed me along the whole process. They fixed my shutoff valve which was installed wrong by the previous owner discounted because they were already fixing my pressure regulator. The whole thing costed $850. I get alot of anxiety with repairs like this being a first time home owner. Im completely satisfied.

  • Review 141 (2024-03-07 - Rating: 5)

    We needed a how water replaced due to leak. Mark Coxwell, the sales tech. Came out and provided prompt assessment and options for replacement. Price seemed a bit high but all the technical expertise and vast experience comes with it. No hassle and exceptional service is well worth it. Mark came out on Monday, 03/04/24, and installation was scheduled for the next day. Ivan, the installer and his crew arrived on time and installation with needed upgrades took place.. We couldnt be happier. You cant go wrong selecting TLC.

  • Review 142 (2023-10-06 - Rating: 5)

    So impressed! Chase arrived on-time and quickly evaluated my leak. Mike was right behind and gave him support to get my job done expeditiously. Fixed my leak, cleaned up so well!! These guys were top notch! TLC Plumbing your crew was amazing, knowledgeable and courteous!! Thank you Chase and Mike a job well done!! Another very happy customer…

  • Review 143 (2024-12-12 - Rating: 5)

    Thanks to Levi and his helperThere very good workers . Did a nice clean job on one of my gas lines in the attic. They are very professional thanks TLC

  • Review 144 (2024-11-02 - Rating: 5)

    Always have a great experience with TLC. Ryan C was professional and efficient with our swamp cooler / furnace switch

  • Review 145 (2024-05-24 - Rating: 5)

    Toni B cleaned our sewer line and it works great. We were lucky to have someone who was so knowledgeable and also gave us great tips on how to keep it clean. Would definitely recommend his services to anyone who needs this type of work done.

  • Review 146 (2024-10-08 - Rating: 5)

    Chris and Ernesto did a great job on our preventative maintenance agreement for Fall 2024. They were both professional and courteous.

  • Review 147 (2024-07-03 - Rating: 5)

    Thank you TLC this is the second time this year Ive had to use you. Jonathan and Eddie were awesome you guys stayed right on quote love you guys will refer you and call you again as needed. Happy Fourth of July I have new hot water heater!!

  • Review 148 (2022-07-20 - Rating: 5)

    Ive used TLC before and have always been very satisfied with them. This time was no exception. My AC went out, and when Chance from TLC came, he quickly found the problem and replaced the defective part. Chance was courteous and knowledgeable, kept me informed throughout, and cleaned up after he completed his work.

  • Review 149 (2024-05-30 - Rating: 5)

    This morning I was NOT in the greatest of moods. Ill try and be brief on this rather long story.3 years ago (October 2021) the main water line coming into the house sprung a leak. TLC came out, found the leak with compressed gas, dug it up and discovered the pipe is substandard (recalled in fact) poly. It was recommended by their tech (initials B.R.) to fully replace the poly from the Main to the copper pipes inside. Too costly to do right then, so I just had him patch it.Fast forward 2 years (December 2023) and I discover a new leak in the same main water line. This time I was in a position to proceed with their recommendation. Same tech, B.R., came out. Agreed to have them run a brand new line from the Main to the house. They get to digging where the repair was completed earlier and dig out a trench at the Main. Cleared off the line, cut the recent splice and connected the new line to the now disconnected poly. They then dragged the old poly out while fishing the new line through. After connecting to the Main, they spliced the new line to the old poly, buried it up and called it done. Not truly comprehending what they just did (or rather what they didnt do), I paid them and sent them on their merry way.6 months later (Friday prior to Memorial day weekend), big puddle of water right above their splice. Called immediately and was told they know there is more unwarrenteed poly down there and may be subject to weekend/holiday/overtime charges to repair. I decided to wait until Tuesday before having them come out (to avoid potential over the top costs). Wednesday afternoon (May 29) two techs show up (initials J.G. and A.L.). Now Ive had ALL weekend and half the next to fume about an incomplete job, so when they arrive Im ready to chew through leather. A.L. listened very intently, J.G. looked over all of the photos and both just shook their heads and grabbed their shovels. Quickly they uncovered the previous repair (now also heavily duct taped) and traced the poly line an arms length into the house. Upon further investigation the end of the poly is finally discovered deep inside the house. It is obvious running the new line to the copper will cost significantly more than what was originally estimated. So I asked A.L. to just tie on to the poly outside and quote me for the rest. He agreed, finished the new patch and buried the line. He then presented me with the bill I expected, $0.Im still not entirely thrilled with this experience, but the follow up service I received is what makes TLC a worthy option for major plumbing work.

  • Review 150 (2024-07-20 - Rating: 5)

    Uh-oh...Every homeowners nightmare. Plumbing issues under the house. AKA Leaking Pipe. Who you gonna call? No... not Ghost Busters. LOL My Husband, who just so happens to work in Construction, made a call to TLC right away. Antonio stopped by the next day to assess the situation. He recommended we replace the main water -line with some modern PEX Pipe. My husband and I agreed. We live in a very old house and to prevent future leaks and breakage it was wise to replace that ancient water line with something new and modern. It was a GO for launch. A BIG SHOUT OUT to Antonio, Joe and Brenden for doing a most excellent job! Professional, courteous, respectful of property, friendly, and very kind and patient with this old lady who was curious and asked a lot of questions about everything involved with the whole transition. They were finished within just a few hours and even offered to haul off the extra dirt. I recommend TLC to anyone ever in need of Homeowners Nightmare Fix It problems.

  • Review 151 (2024-08-15 - Rating: 5)

    If I could give 75 stars I would. Had a complex re route situation and Zeke and Mike worked around the clock to help and got it done. Really really appreciated in a time in need.

  • Review 152 (2024-08-21 - Rating: 5)

    Toni did a great job and had a lot of great information on how to prevent future problems. He was quick and to the point, very respectful and got the job done right.

  • Review 153 (2024-12-26 - Rating: 5)

    2days before Christmas our drains backed up called a competitor to come out they called back to tell us 2days out a friend said call TLC which I did they were out within the hour Tech was so knowledgeable told us he knew exactly where it’s clogged took care of it, thank you TLC

  • Review 154 (2024-06-22 - Rating: 5)

    Just had TLC finish converting our master bath sink area from one sink to two. Raoul did excellent work with the plumbing and carpentry and he left the area clean each day. I was surprised at how much heavy lifting he could do and how much he did each day. The entire process took 3.5 days in total, much less time than other contractors estimated.

  • Review 155 (2024-04-03 - Rating: 5)

    Great tub-to-shower conversion! The TLC team knocked this in 2.5 days. Super clean and easy. Tile work looks great. Couldn’t be happier.

  • Review 156 (2024-12-09 - Rating: 5)

    Xander did a great job cleaning my home air ducts. Very happy with the service provided.

  • Review 157 (2024-11-25 - Rating: 5)

    I have always had a great experience when dealing with TLC. Not only are the technicians professional and helpful, but they are always on time.

  • Review 158 (2024-03-11 - Rating: 5)

    We have used TLC for nearly a decade and they have done everything well from installation of electrical equipment, to hot water heaters, to annual maintenance. This last service by Chase Waite was fantastic. He explained everything well about our water filtration system and did the service as explained. He also gave us some tips on how we can ensure everything works properly.

  • Review 159 (2024-09-20 - Rating: 5)

    Mike from TLC is professional, courteous, efficient and knowledgeable. He was on time for the appointment. He performed the job expeditiously.

  • Review 160 (2024-11-08 - Rating: 5)

    Ryan Clark serviced our furnace and met our needs. He was polite, knowledgeable, and efficient.

  • Review 161 (2024-04-11 - Rating: 5)

    I had a significant leak behind my hose bib in my front yard that needed immediate attention and I was sent someone right away.Santino was incredibly kind and professional. He did a great job on the repair and was quick and efficient. I appreciate his good work and insight- so grateful that I called TLC!

  • Review 162 (2023-11-11 - Rating: 5)

    Zach Rutter was the lead of the team of two who helped us with our plumbing problem. He and his team member Mike Mosley are professional, knowledgeable, courteous, and they took the time to explain to us what caused our problem. They made the necessary repairs in a timely manner, and cleaned up after they were finished. This is the best service weve had in years. Thank you TLC and Zach & Mike for such an excellent experience.

  • Review 163 (2024-08-11 - Rating: 5)

    Anytime we need anything in our home we call TLC. We had them install our HVAC and furnace. Install gas lines for the stove and rework our out of date electrical in our 1959 home. They are professional, kind, capable, on time, and so sweet with our old dog when they are here.We never call anyone else and never will.We recommend them to family and friends every time. They’ve worked on my mother in laws house and my best friend at our suggestion and didn’t disappoint.We love TLC and no one else will ever be allowed to touch our home. Their techs are so pleasant and friendly too. You can’t go wrong with TLC. You just can’t.

  • Review 164 (2019-10-02 - Rating: 5)

    Shannon was very professional and helpful, he makes sure the job is completed on time and always willing to make changes if necessary. He followed up with me to make sure the grease trap was installed correctly, and to see if i needed anything else. Excellent customer service,very professional, i will definitely recommend Shannon from TLC any time.

  • Review 165 (2023-12-07 - Rating: 5)

    Sam Garcia came out to help us with a more complex plumbing issue. He was kind, courteous, and very knowledgeable about the issue we were facing. At one point, we had to wait until the water went down in the toilet before he could move forward. He told me how long it would take, and when he would return. Not only was he 100% right, but he showed back up at the exact time, and did an excellent job to resolve the issue. I would highly recommend TLC and give Sam Garcia an A++ on his excellent communication and customer service. Thank you!

  • Review 166 (2024-05-29 - Rating: 5)

    Josh and Ryan came out to hook up my old mans swamp coolers, one standard, one master cool. They called when they were in route and were very professional and diligent. They were in and out quickly and my dads house no longer feels like a crematorium 🥵Good company, excellent techs🙏

  • Review 167 (2022-10-03 - Rating: 5)

    The wind ripped off our back screen door. Hmm—we call TLC for every other house issue; would they do this? Sure enough, they do home repairs also! Sam came on the date promised, and did a wonderful job of installing a nice screen door. He was professional and a delight to work with, just like all other TLC employees we’ve experienced. Home repairs; just one more good thing about TLC!

  • Review 168 (2024-08-29 - Rating: 5)

    Great service from Levi and Ryan! They did a thorough inspection, identified and fixed the problem quickly. Same day service and reasonable prices.

  • Review 169 (2024-12-13 - Rating: 5)

    Chris and Ryan were very quick to find the problem and fix it. Respectful and professional technicians you can trust.

  • Review 170 (2024-06-06 - Rating: 5)

    Mike with TLC‘s water softener team was excellent! Prompt, courteous, and extremely knowledgeable. I would not hesitate to contact TLC for service of our system again and I will specifically ask for Mike as well. Great job!

  • Review 171 (2024-05-04 - Rating: 5)

    Fred was so helpful and kind. Part of my plumbing came apart, and I had no idea how to fix it. I read the part package and put it back together. It didnt work, so I called TLC, and Fred was sent to help. He assured me Id did it right it only needed to be tightened. He tightened the part, and it has not had a problem with it since. I will be calling TLC for all my plumbing needs.

  • Review 172 (2024-04-18 - Rating: 5)

    Needed the swamp cooler turned on but there were major issues. They took the time to explain the safety issues and why it couldn’t be turned on. They offered to send someone out to go over the options to get the system updated. I am very impressed with the level of customer service. Being from out of state and taking care of things for my grandmother this was a very nice and easy interaction and great attention to detail!

  • Review 173 (2024-12-05 - Rating: 5)

    Ryan was very helpful. He explained everything in a clear way. He made sure all my questions were answered.

  • Review 174 (2024-08-20 - Rating: 5)

    I just got off the phone with Laura to schedule a service call for my HVAC. I want to let everyone to know that Laura was very helpful and knowledgeable of my needs to include various service packages available to me for future preventive maintenance servicing needs. Thank you Laura!

  • Review 175 (2024-03-20 - Rating: 5)

    Chase did a great job! He is very good at explaining things and showing them to me, which is very helpful! He is easy very respectful, professional and is happy to help! I have found all the employees of TLC to be good at these things, and recommend TLC and the employees who have worked on my home to all my neighbors and friends!

  • Review 176 (2024-11-08 - Rating: 5)

    Great service, had us up & running in no time. Jesse & Yoely are very professional & knowledgeable.

  • Review 177 (2024-03-01 - Rating: 5)

    What a good experience! Chase called before he came and with a few questions asked he knew just what was wrong and brought the appropriate stuff to fix it - which he did quickly and efficiently. So nice :). He explained everything and was on his way in about 20 minutes. Thank you TLC for training your employees and thank you Chase for having such a good work ethic - not always seen these days.

  • Review 178 (2024-07-16 - Rating: 5)

    Toni Balijshiv was beyond perfesional and really knew what he was doing and always kept us informed on the process. If you use this company like you should ask and get him you will not be disappointed thank you for everything Toni and TLC

  • Review 179 (2024-02-02 - Rating: 5)

    Alberto was amazing! Very professional. He showed up on time, came in and got the job done quickly. We have been very happy with TLC. Great customer service skills and fast work

  • Review 180 (2024-07-22 - Rating: 5)

    TLC has exceptional customer service and highly trained techs! I recently experienced an outage of my newer A/C unit. Daniel came out and immediately found the issue, recommended a fix, and educated me as to how to care for my investment! He was patient and friendly as he explained things that would be easy for me to do in the future to take care of my A/C unit. I am grateful for his help.Kris

  • Review 181 (2024-07-19 - Rating: 5)

    Toni was awesome! Got the job done quickly & efficiently along with providing simple maintenance tasks to keep the drain clear. Would highly recommend!

  • Review 182 (2024-04-29 - Rating: 5)

    I have a new go to guy for any work on our pool! Javier at TLC is awesome. Not only is he on time, does a great job, but he takes time to share knowledge with you about what he does.Anyone looking for a professional pool contractor, look no further than Javier at TLC.

  • Review 183 (2024-02-09 - Rating: 5)

    Today Caleb and Jeremiah did a small remodel job for me in one of my old bathrooms. Their work is beautiful - attention to all the details — From the installation of the sink cabinet to replacing the tile they had to uproot for the job. Cleanup was amazing! Bathroom was cleaner when they left. And they used drop cloths to protect my wooden floors. Bravo.But the most important, in a way, for me was their respectful behavior, their patience with my questions, their diligence, and their honesty. All very important to me.In addition, they were really smart guys; there were several problems that they figured out and/or checked on right away — Good problem solving.From start to finish, these guys were wonderful and bravo for TLC for having exceptional young men in your remodel division. Thanks also to Sam for working with me and sending these two.

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