Signature Heating, Cooling, Plumbing & Electrical
Located in Albuquerque, New Mexico
Address: 3430 Pan American Fwy NE, Albuquerque, NM 87107, United States
Phone: +1 505-372-0267
Rating: 4.7
Services
- On-site services
- LGBTQ+ friendly
Categories
- Plumber
- Air conditioning repair service
- Electrician
- Furnace repair service
- Heating contractor
- HVAC contractor
- Air conditioning contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-08-30 - Rating: 5)
Great experience! This economy is rough, so if you’re going to pay top dollar for work, at least you’re getting top quality! We got a great system with fantastic work done by Alfredo & his team! I’m so happy when professionals are actually professional! We reached out on Monday, & our excellent serviceman Richard was there within a couple of hours. Ryan, our sales rep was honest & down-to-Earth. Our system was replaced by Friday, & all is well again. Thank you for making this as painless as possible. UPDATE: A week after install, I received a “Thank for Your Business” card, & a nice lunchbox full of delicious cookies! THESE GUYS KNOW WHAT THEY’RE DOING! 👏🏼 Also, FREE air filters for life. Thanks! -
Review 2 (2024-08-23 - Rating: 5)
I am happy we made the decision to go with Signature on our AC unit upgrade. I felt informed and comfortable when we had our inspection and were presented our initial options. Adrian Lopez was professional and presented the options in a very clear manor answering any and all questions we had (including after the unit was installed and permitted). Our installation team was also on top of it! Having realized they needed a crane only when arriving to my house on install day, they had a crane show up within the hour. A half day install made this the easiest transition from or old unit to a cost effective and energy efficient one that we love. Thanks Signature, for the hardworking team we had! -
Review 3 (2024-08-01 - Rating: 5)
Jeremy and Steven did such an amazing job replacing our water heater! They were extremely professional and kind. Any questions I had about the replacement they were able to answer and very knowledgeable about their products! I would definitely recommend them to anyone looking for work in the future. Thanks so much guys our family appreciates you both. -
Review 4 (2024-12-28 - Rating: 5)
Service Tech Richard Gurry responded within 1.5 hrs of call when heat went out in winter. He was very friendly and knowledgeable, provided thorough explanations, and was enthusiastic about his work. Furnace was not worth fixing and tech didnt push unnecessary work to pad the bill.Sales Rep Jude Sanchez was also very friendly and helpful walking through process of selecting a replacement system. -
Review 5 (2023-12-16 - Rating: 5)
Prior to hiring Signature, we received four different estimates for replacing our split system heating and cooling units. Our prior system lasted 20 years and covered the needs for central air for a single story, 2000 SF home. So, we wanted to pick components that would meet our needs for the next ten years, with efficient cooling, reasonable heating efficiency, and a company that would warranty their work for as long as reasonable. After comparing cooling units at 17 SEER2, and looking at who would put their guarantees in writing, Signature had the best deals and coverage. Other quotes had a better price, but for less efficient condensers. Nick is great at responding to inquiries and helping to provide technical details.The installation technicians from Signature did a great job. I was able to get very good explanations from all of them any time I had questions. In particular, Oscar and Derrick were very patient, and did an excellent job re-structuring the base of our air intake for the furnace and air handler. When finished, Oscar walked through the final inspection with me, and even though he already tested the systems, he did it again until I was satisfied with the functionality of both heating and cooling (during a very cold day). I am glad that we went with Signature and would happily use them again.Photos show the old equipment and the newly installed equipment with compliant plumbing and electrical connections. The heater has been working great and has warmed the house much quicker than the older unit. Were looking forward to the efficiency benefits from the new cooler in the summer. -
Review 6 (2024-11-22 - Rating: 5)
After moving into our new home my air conditioner stopped working in the middle of summer, I had called other companies but it was very clear they did not want to drive the distance and were just so rude and unfriendly. I contacted Signature and spoke with a very pleasant and understanding lady whom got me scheduled for the same day and I was so relieved!! Richard Curry was there shortly after and instantly got the air conditioning fixed and explained everything to me, he really was so knowledgeable and friendly. If your looking for a reputable and honorable company for your house, Signature heating and cooling has the best staff, not only do they know what they are doing but they are so nice and understanding of your needs. Thank you Richard for your excellent service, my family and I appreciate you so much!!! -
Review 7 (2024-11-08 - Rating: 5)
Great experience with Signature on two recent service and repair visits. I liked the friendly people that answered when I called and Alyssa for the good communication on scheduling. We specifically asked for Tyler T. since he’s serviced our Navien/floor heat system previously. As usual, he did not disappoint. He is a top notch technician and is courteous, detail oriented and timely. We will recommend this company to our neighbors! -
Review 8 (2024-11-26 - Rating: 5)
I just replaced my water heater together with my furnace and AC units with them. The team called me a few days before the appointment time to confirm, then again on the day of before they arrived. The finished the job and cleaned up nicely after the job. So far everything is running great without any issues. -
Review 9 (2024-12-02 - Rating: 5)
Steve is the best. He twice stayed an hour overtime just to explain the system he installed to my relatives. He’s honest, efficient, extremely patient and really good at explaining. I wouldn’t go with anyone but Steve and the diligent crew at Signature for your plumbing needs. -
Review 10 (2024-12-11 - Rating: 5)
Thomas was our technician and he was AWESOME. When we made the repair appointment we assumed it was just a dripping outside faucet. Thomas could have easily put a bandaid and stop the drip but he did deeper analysis as to the root cause and found a leak behind the faucet. He arrived at my house at roughly 2:00 pm and didnt leave until roughly 7:00 pm. He was thorough and professional. He showed us exactly what the issue was and continually asked plus if we had questions along the way. I would unequivocally say that should you need plumbing work done and Thomas is your technician you can rest assured your job is being done correctly. -
Review 11 (2024-12-26 - Rating: 5)
This was my first time using Signature. Everyone I spoke to was very friendly and professional. After scheduling with LeeAnn, the service reps were here within an hour. Jeff and assistant, Brian, were quite competent at diagnosing my furnace’s problem. They got right to work, explaining what they were doing all the while. I’d say it was 5 Star Service from Signature today! I will be calling them again. -
Review 12 (2024-10-26 - Rating: 5)
The service we received for getting more info, getting the quote, setting up day for installation was excellent. Everyone I interacted with was so nice, friendly, patient, and answered all of my questions. We were not pressured into purchasing anything. Products we were looking for in an upgrade were what we wanted. Kudos to your customer service staff, Ryan, and your installation team. Thank you everything! -
Review 13 (2024-11-20 - Rating: 5)
Signature Heating, Plumbing, and Cooling was able to a schedule me in right away for a couple plumbing leaks. Thomas was very professional, friendly, explained the different services and options, and got the job done same-day! Thank you for doing a great job and also guaranteeing the work. -
Review 14 (2024-12-29 - Rating: 5)
I only trust Signature to work on our hot water baseboard system. Theyre the only ones with technicians that know how to work on them. Tyler was professional and thorough, and we were very pleased with his work. -
Review 15 (2024-12-30 - Rating: 5)
Tyler T. provided excellent service and clear explanations of the required service. Tidy with the tools and very courteous. Thanks for keeping our Navien heating system tip-top. He has been a great responder to our heating needs. Prompt, professional, and polite. He takes the time necessary to effect repairs. -
Review 16 (2024-10-26 - Rating: 5)
This company was excellent. We had multiple companies come and give us quotes, two of them refused the job stating it was too difficult. These guys were professional gave us an itemized quote quickly and started the job almost right away. They worked hard and did a great job, we are so pleased. -
Review 17 (2024-11-22 - Rating: 5)
We had no heat. I called Signature Heating & Cooling at 7 a.m. and Jeff was here around 9 a.m. He explained the issues, went and got correct parts and installed everything in less than an hour and a half. The office staff (Alissa - sorry if misspelled) was so sweet and very professional and Jeff was fantastic. I would highly recommend Signature Heating & Cooling. -
Review 18 (2024-05-07 - Rating: 5)
Really happy with the service signature, heating, cooling and plumbing gave me when installing my new AC unit. The process was very easy and simple. The sales representative Erik was very nice and explained everything clearly. Andy and the rest of the guys that came to install the unit were very nice and professional. They explained everything and made sure everything was working properly before they left. They even hauled away my old swamp cooler and all the trash that I had. I will definitely recommend them to anybody that needs any service or a new AC/ heating unit on their home. -
Review 19 (2024-10-15 - Rating: 5)
Very pleased with the service I received from Signature. Yesterday new HVAC system was installed thanks to German & Henry. Elijah & Jason handled the electrical work. They were all very professional & courteous. They did a great job. I highly recommend Signature. -
Review 20 (2024-11-15 - Rating: 5)
Tyler & Freddie were AWESOME!!! They were very professional and explained things clearly to me. It was a pleasure having them work on the tankless heater. I couldn’t be happier with their service & pleasant attitudes!! Thanks so much!!Diane Fortune -
Review 21 (2024-08-30 - Rating: 5)
I’ve had a great experience with the team at Signature! When making a big investment in a new HVAC system I was a bit nervous but they did a great job and made me feel comfortable. You get to find out how great a company really is when you experience a problem and they step up to handle it right away. My new system was way to loud at the return air point and they came out within an hour of my call and spent the afternoon making modifications to reduce the noise. I was not charged for this additional time and I’m so thankful they were able to solve my issue! Problem was solved same day none the less!! -
Review 22 (2024-08-12 - Rating: 5)
Richard G. Did an amazing job analyzing and fixing what was going on with our Refrigerated Air. My AC stopped blowing cold air over the weekend and he was there within 24 hrs of calling. He arrived on time, did a thorough inspection and was able to identify what problem was. He replaced the dual capacitor and got the AC working within a little over an hour. There was no hassles no trying to push a new system on me. Provided some advice on maintaining what I already had. Very friendly and professional. I would definitely recommend Signature Heating and cooling. Thank You guys very much. -
Review 23 (2024-08-28 - Rating: 5)
I was able to make an appointment with signature in less than a day. They came promptly the next morning. Richard G. was my technician and he was quick to point out the issue and get up on the roof to fix it. This took maybe an hour and my swamp cooler was running like new. Amazing customer service. -
Review 24 (2024-12-05 - Rating: 5)
Isaac arrived at the appointment on time and presented with a very positive attitude. He performed inspection on our furnace and was explained everything that he was doing and why it needed to be done. He actually encouraged me to watch what he was doing. This meant a lot to me because there are so many scammers in business today that would not encourage anyone to see what they were working on or why. Definitely a breath of fresh air to meet a professional, courteous person with a can-do attitude. Isaac is a master at his craft! -
Review 25 (2024-11-01 - Rating: 5)
Signature earns a 5 Star rating! This has been a long time coming. My new Navien system was a bit of a science project and it took a long time to get it right. I think this was a new model for Signature. Cameron came into the picture after initial installation. He wrestled with it until he got the system working just right. Francesca was fantastic. She followed up on every visit to make sure I was satisfied. She didn’t rest until I told her I was 100% satisfied. Signature really stands out for superb customer service. You can rely on them to keep at it until you are completely satisfied. -
Review 26 (2024-10-02 - Rating: 5)
We had our swamp cooler changed to central air today. Derek did the install and he was great. He was very efficient and thoroughly explained everything about my new unit. My house is now cool and doesn’t have the damp feeling from a swamp cooler! Reasonably priced and friendly. 10 out 10 service! -
Review 27 (2024-03-26 - Rating: 4)
The two gentlemen who came to install my new HVAC systems were kind and willing to answer any and all questions that I had. They were at my home all day long.The reasons for 4 stars instead of 5 were, they did vacuum most of the debris on the floor from the attic. They missed some bigger chunks around the attic area and the stairs (probably from shoes transferring things out).Also, the thing they had to remove to get the old system out and new one in, was not put back as securely as it was there before. I will have to figure out how to make it more secure (not sure how though).Lastly, as you can see in one of the photos, there is a large scratch/dent in the wall. I’m guessing from the corner of the unit at some point of moving out or putting in.Overall, I appreciate their willingness to stay until the job was done, answering all the questions that I had and trying to put stuff back the way it was. Also, for being knowledgeable about HVAC and being able to install our new one.I would recommend Signature to my friends and family. -
Review 28 (2024-09-25 - Rating: 5)
I want to especially thank Charles, Clarence, and David for helping me out. We had a water leak in our condo in Santa Fe from another unit and the owner was out of the country. It was a mess to get approvals sorted out, but Charles managed to get the job on the schedule and all the approvals and billing sorted out. Clarence and David did the work and were super professional. The customer service staff were also super helpful, and the one thing I’d recommend to Signature is to make the message system easier so clients don’t have to leave name, email, address, phone every time. I had to do it like 4-5 times since we needed a lot of calls to coordinate. Overall though, highly recommend. -
Review 29 (2023-09-27 - Rating: 5)
Started with George customer care rep visit for quote, then a Team visit on the day of installation with Chris, the electrician manager, his electrician who did the electrical work, Elijah and Neftali the installers and owner to go over installation plan. Install and clean up when great. Joseph, the electrician his work was great. We are now able to use our Sunroom all year round. Thank you Signature -
Review 30 (2024-11-28 - Rating: 5)
Had my entire system replaced. Signature was on time and worked ALL day getting my new furnace and air conditioning installed. They cleaned up after themselves and made sure I was comfortable with everything. 100% professional! Thank you Signature! -
Review 31 (2023-09-15 - Rating: 4)
Signature did a great job for us. Apart from some aggressive sales tactics (that person is no longer working there), the experience was good. They responded right away to our concerns (minimal & resolved).Greg, Chris, & especially Oscar worked very hard to ensure the installation went smoothly, & everyone was professional!We would have given a 5-star review if the cost had been better, but we did have two AC units installed that replaced our evaporative coolers. We are enjoying much more even cooling now. :) -
Review 32 (2024-10-15 - Rating: 5)
I was concerned when Unlimited and Signature merged but the employees merged as well. I had Tyler out to fix a plumbing issue in the past and again yesterday. Tyler always goes above and beyond and is very personable and knowledgeable. Thank you!!Since I can only write one review and not multiple I’ll add to this one. Scheduling needs to be seriously updated with time frames. I’ll leave it at that. If Signature has any questions about my experience with scheduling they are welcome to call me.Had Fawad and Adrian out today to inspect my furnace for its yearly maintenance. Both Fawad and Adrian were very professional and explained everything and was patient with my numerous questions. They both did a great job. Thank you!!! -
Review 33 (2024-12-30 - Rating: 5)
Tylor was great.. came in and had the boiler and floorboard-heating working after siting dormant for over two years. Easy to talk to and willing to address all my annoying questions. -
Review 34 (2024-11-05 - Rating: 5)
I had yet another wonderful experience with Tyler T. He has been to my home often over the past few years and always delivers the very highest quality of service and professionalism. His skills are beyond question, and he always treats your home like it is his own. He is kind, thoughtful, deliberate, and dedicated to perfection in all he does. Thank you, Tyler, you made my day on both of your recent visits to my home!! -
Review 35 (2024-11-19 - Rating: 5)
Steven Olsen did a great job in getting our water heater working. He was very friendly and had several helpful suggestions.Highly recommend! -
Review 36 (2024-12-20 - Rating: 5)
From the initial phone call with Amanda listening to our HVAC issues she set up an appointment for Jeff to come to our home to access our heater. In the midst of all of this, we had an emergency hot water heater issue and called after hours and Izaiah was here within 30 minutes and resolved our issue. We then had Izaiah return and install a brand new beautiful hot water heater! We are very happy with Signature! -
Review 37 (2024-10-23 - Rating: 5)
Had an issue with fan motor and controls on my HVAC. The tech that showed up had 30 years of experience and it showed. He had the issue figured out in less than 15 mins. Had an estimate ready in 5 mins. When he showed up to install it, he was done before I knew it. Extremely fast. He took the time and explained what he did, how it works, and was super nice. I didnt know you could request certain tech with this company, but I highly recommend Jeff Lant HVAC Service Tech. I will be calling on him for an issues down the road. -
Review 38 (2024-11-20 - Rating: 5)
I have had our Furnace serviced a few times in the last couple years. Out of all those experiences,I have to say Richard was the most informative about our service and recommendations. I not only learned a lot about the system but also servicing. Had a great time debriefing with our technician and going through pictures. #richardneedsaraise 🤗 ⭐️⭐️⭐️⭐️⭐️ -
Review 39 (2024-08-25 - Rating: 5)
I was very pleased with the interaction I had with Jeromey and Steven. They installed the water heater in a timely manner and brought everything up to code. They showed up on time and completed the work earlier than expected. Adrian Lopez was my Comfort Advisor. He arrived within 10 minutes after Richard called him and told him that I was interested in a new air conditioner. I was given three options, and each were explained. There was no push for one system over another. All interactions with Signature were very professional and I would do business with them again. -
Review 40 (2024-12-31 - Rating: 5)
Signature went above and beyond to help with my heating issue. Jeff was very knowledgeable and professional. I highly recommend Signature! -
Review 41 (2024-08-28 - Rating: 5)
We got lucky today! The folks that usually service couldn’t get us in right away so we contacted Signature heating, cooling and plumbing. Richard Gurry and Enrique were very friendly, very knowledgeable and went beyond any heating, cooling and plumbing services that we’ve ever had. Richard is the AC guru for detecting and figuring out why we were having is issues. He gave us three possible options for going forward. If you need to have someone work on your AC please ask for Richard you’ll be glad you did! 👍🏽😉👍🏽 -
Review 42 (2024-07-12 - Rating: 5)
Richard Gurry was our tech, and he was fabulous from the get-go: Courteous, friendly, outgoing (without being scary!!), and knowledgeable. Weve come to expect technicians (cooling, heating, electric, plumbing, etc.) who give the impression they dont know much more than we customers do, and Richard definitely broke free from that mold. He was patient and actually listened to what I was saying--much appreciated. He definitely does a great job of representing your company. The type person Richard is makes me feel comfortable calling on Signature for some of our other home repairs (plumbing, electric) in addition to the cooler issues that prompted us to call on Signature to begin with. Thank you, Signature--and especially thank you, Richard!! -
Review 43 (2024-09-01 - Rating: 5)
Brian arrived on time, took time to fully review my needs and concerns, gave me complete and very accurate information about estimates, financing available options and rebates. He is an excellent representative for a very solid local company. -
Review 44 (2024-10-04 - Rating: 5)
I have had two great experiences in the past year with Tyler. The first was repairing a water leak outside at our city water connection. The second one was the replacement of a failing motor on our heating system, replace a holding tank, and flushing our system. Tyler shows up on time. He explains what needs to be done and how he will do it plus he does great work and is very personable. When I call to set another appointment I will ask for him by name. Thanks Tyler. -
Review 45 (2024-07-18 - Rating: 5)
I will definitely use signature again. There work is great . And Reyes kept me informed on all aspects of the job. They were here on time. And kept me aware of everything on the phone. Work area was all cleaned up upon finishing the job. I received the estimate one day and they were here to do the job the next day. Thank you Signature. -
Review 46 (2024-10-23 - Rating: 5)
Thomas was extremely nice. It was very expensive for hot water heater. I have requested 4 times to receive a statement for services rendered. I HAVE YET TO RECEIVE ONE. Makes you wonder whats going on. -
Review 47 (2024-07-19 - Rating: 5)
Great service by Jeremy and Reyes. Job was completed much sooner then we expected and we feel very confident that our plumbing issues have been resolved. They were very knowledgeable and were very patient and thorough in answering all our questions. Well definitely be using Signature for any future repairs. Thanks so much for everything. -
Review 48 (2024-11-22 - Rating: 5)
Came in, removed old swamp cooler & heater, & installed new furnace & condenser. Alfredo & Ivan did a fantastic job and kept me informed the entire process. Great work all around! -
Review 49 (2024-12-24 - Rating: 5)
Thomas is a very very good technician. He repaired and resolved our latest problem very much to our satisfaction. Was a pleasure to have him work with us. -
Review 50 (2024-07-12 - Rating: 5)
Signature Plumbing was great!! From the customer service, Cameron, to the technician, Jeremy, they were fast, professional and extremely knowledgeable. Jeremy was able to get my new hot water heater installed right on schedule and it looks great. I am very pleased with the service I received.Thomas went out to inspect the heater and was great. Communication with this company is top notch! I am very pleased. -
Review 51 (2024-08-08 - Rating: 5)
Signature answered my call and scheduled a tech pretty quickly for some plumbing problems we had in our bathroom. They sent Jeromey, who is an experienced, knowledgeable and polite tech that answered all of my questions and did a wonderful job replacing our faulty toilet and repairing some problems with our sink drain. Based on this experience, I feel confident recommending this company for any plumbing job youre not sure you can tackle on your own. -
Review 52 (2024-06-21 - Rating: 5)
I live in a older home, when my main breaker kept popping off I did some research and called Signature. They were able to set up an appt within a couple days. Jorge came out an assessed the issues. He came a couple days later to perform the work discussed. Unfortunately with in those 2 days the issue became worse. He trouble shot & was able to get the house up and running. He will be returning next week to run a new line for the swamp cooler. He was informative as they worked. Explaining his concerns and what can be done to correct the issues. I am grateful for his kindness and concerns about my safety and being cool until he can come back. He even was trying to get me a temporary cooler, but I already had one to use. Awesome experience. -
Review 53 (2024-08-20 - Rating: 5)
Steven came by to check out some plumbing work done on our property and he was very nice and professional. Our water heater was replaced and he had extensive knowledge when he walked us through his recommendations. 10/10 experience! -
Review 54 (2024-12-13 - Rating: 5)
Our heater quit and we were desperate. Called Signature and they were out the next business day. This was a big job, but they did everything right and removed the heater and were meticulously clean and very professional. This was a crawl space install. Could not be happier!! -
Review 55 (2024-11-19 - Rating: 5)
Mike Lopez did a great job! He quickly identified the issue and fixed it in record time. I would call Signature any time I have a future plumbing issue. -
Review 56 (2024-10-05 - Rating: 5)
Isac arrived to do maintenance on our crawl space furnace. He was pleasant and friendly, did the work in a reasonable time and gave me good advice. I appreciated his expertise very much. I will certainly use Signature Heating and Cooling again. Thanks -
Review 57 (2024-10-10 - Rating: 5)
I wanted a second opinion on the service of my AC unit. I called Signature and was impressed with their professionalism and friendly approach to my request. The receptionists that I spoke with were caring. Richard Gurry arrived at my home quicker that I could imagine. Richard Gurry is a top tech and he got right after the problem at hand. He confirmed what I had learned from the first tech. Richard was professional and considerate and he was very respectful of my property. I am so thankful that Signature sent Richard Gurry. The whole experience was painless and stress free. Signature has earned themselves a new customer. Thank you to the entire staff at Signature Heating, Cooling and Plumbing. I highly recommend them. -
Review 58 (2024-09-19 - Rating: 5)
The AC and plumbing technicians were very helpful, professional, knowledgeable, and friendly! Great customer service!!!The electricians who came out were both professional! I’m amazed at the level of service I receive each and every time. -
Review 59 (2024-12-13 - Rating: 4)
Issac C was great! Scheduling/office could use improvement - lots of calls went to voicemail and dispatcher did not call ahead of time as promised to let me know crews were on the way. -
Review 60 (2023-06-01 - Rating: 5)
Nate, Julian and Andy came to my house to converted/install a HVAC air conditioner system. They work the whole day and did a great job. I have couple issues, which the company fixed it within days. Thank you for the hard work! -
Review 61 (2024-10-04 - Rating: 5)
Richard was 5 star good. His diagnostics were the first time anyone could pinpoint what we need. So we will be getting cost estimate on cost of switching to a/c not now but next year maybe. We need new motor & a new Electrical box that is inside the MasterCool Unit it is a 2018 and we need a new Voltage controller box. The brand is DIAL & THERMOSTAT Is DIAL. If u can find a place that sells them, pls contact me.You have my cell in your file. -
Review 62 (2024-09-06 - Rating: 5)
From the word go signature has been helpful and professional in all aspects. From my first call to their call center, to their scheduling department, to a manager, to the HVAC technician, Richard Gurry, Everyone has been top-notch. Richard took extra time to answer my questions and go through his workflow to ensure that I had all the knowledge needed to make an informed decision regarding the repairs. -
Review 63 (2024-09-17 - Rating: 5)
Isaac provided a professional and concise inspection of our cooling system and provided answers to all of our questions. He provided recommendations and made sure we were comfortable with the way our system was working. We look forward to working with him in the future. -
Review 64 (2024-10-07 - Rating: 5)
Steven was exceptional in all phases (investigation, quotes, install, answering questions, promptness) Highly recommend. Shout-out to Salesperson (Lukas) as well for helping coordinate a quick install, deliver parts, and being available for questions. Satisfied customer! -
Review 65 (2024-10-25 - Rating: 5)
Signature replaced a yard hydrant for me. They did excellent work, including taking care to preserve the landscaping as much as possible. Everyone was friendly, helpful, and professional.Thanks to Tyler, Freddie, Eddie, and Mike. -
Review 66 (2024-11-04 - Rating: 5)
I called since my heater had quit working and Fawad came in less than an hour! Found the problem, fixed it and stayed for little while to make sure everything was working correctly. Explained everything really well to me. -
Review 67 (2024-08-14 - Rating: 5)
This is long overdue. Richard G. cleaned one of the coolers and did a fine job. He was meticulous, very clean, explained everything he did and provided advice for maintenance going forward. When it came to the second cooler, he immediately determined a technical problem, chose not to go forward with cleaning and suggested repair instead. -
Review 68 (2024-12-10 - Rating: 5)
Steve from Signature came to the house to give us a quote on a tankless water heater. He was professional, courteous, and explained everything thoroughly. Couldn’t ask for more. -
Review 69 (2024-11-28 - Rating: 5)
Signature Plumbing communicated with me about when a plumber would arrive. Isaac went over and beyond. He gave me information on my swamp cooler and furnace so I know what to expect in the future. -
Review 70 (2024-12-06 - Rating: 5)
Tyler Thibodeau and Eric Gonzalez were very courteous and very knowledgeable in their field. They got a massive update on our radiant heating system completed quickly! Thank you guys for taking care of us! -
Review 71 (2024-07-17 - Rating: 5)
Richard Gurry was fantastic. He explained what the problem was and fixed it immediately. He showed us a different way to clean our air condition, so it wont leak. He answers all questions and does training to show ways to keep our system running. Good JOB! -
Review 72 (2024-10-17 - Rating: 5)
Today was the installation of our new evaporator cooler. The 3 gentlemen that came were so courteous, kind and 100% professional. Everything was explained to me very throughly. Thank you, Signature for everything!Update: Signature came to shut the swamp cooler down for winter and Richard G was fast, efficient and has great customer service! Thank you, Richard! -
Review 73 (2024-10-09 - Rating: 5)
Outstanding! From planning to installation - a superb, professional service. The installation crew was efficient, smart, careful, resourceful, and so neat that there was no need for cleanup (and my wife is very particular about issues like that). The minisplits are running and cooling the same day. Thank you Signature! -
Review 74 (2024-07-04 - Rating: 5)
We had Signature Heating and Cooling out to do an A/C and furnace tune up. The technician Richard Gurry was so friendly and professional. He took lots of pictures and explained the parts that should be replaced to avoid a failure of our A/C unit over the summer. He replaced the parts and worked hard to get everything done. We highly recommend Richard and Signature Heating and cooling to take care of your HVAC needs. -
Review 75 (2024-10-07 - Rating: 5)
Oscar did a great installation of our new furnace and air conditioner. All of the electricians and Chris were professional and we were very happy with the results. They communicated with us about being late due to a backup on I-25 and worked straight through the day until everything was completed.Jorge came and checked the electrical system and Fawad checked the HVAC system today. Both of them did a thorough job and explained everything well. Fawad was very helpful about explaining we need to have our ductwork cleaned to keep the system functioning properly. -
Review 76 (2024-11-05 - Rating: 5)
Adrian was very professional and thorough with cleaning and inspecting our furnace. I am confident we will have a safe and warm winter. Thank you -
Review 77 (2024-06-14 - Rating: 5)
We had a new furnace and HVAC system put in which required a new electrical box install so it was a big project for us. The entire crew were some of the friendliest people you could meet and the most helpful. They did everything they could do to make our experience a good one and kept us informed of the progress during the whole time. I would absolutely recommend them. -
Review 78 (2024-07-11 - Rating: 5)
Great service from HVAC tech, Richard Gurry. He was courteous, professional and efficient. Highly recommend signature for ac maintenance. This is my 3rd experience with them and they have been wonderful every time. -
Review 79 (2024-07-09 - Rating: 5)
Signature saved me so many headaches and hassles. After being away for 2 weeks, I came home to a water main leak in my front yard. I was losing hundreds of gallons of water. I called 5 different plumbing businesses and all gave me response times of several days to a week. Thomas Valdez at Signature arrived within 2 hours. He was sympathetic and so polite. He let me hover over him and ask questions while he dug into my front yard to find the leak. By the time he was finished digging, he was COVERED in mud from head to toe and kept a smile on his face. He showed me everything and explained the issue and what would be needed to fix the problem. When it got time to do the work, Signature sent Jeromy in to support Thomas and he was also very patient and answered all my questions. The work was done within 5 hours of my initial call (same day) and I didnt get charged crazy emergency feesAs far as total costs were concerned, I was extremely surprised and pleased. I was expecting a significantly higher cost based on some internet research and they came in WELL beneath the average. Signature is now my go-to Plumbing and HVAC company! Thank you Thomas and Jeromy!! -
Review 80 (2024-08-06 - Rating: 5)
We’ve had our system for just a little over a year and Signature has backed the warranty. Signatures employees are really knowledgeable people such as Jeff. Would like to thank you for following through. -
Review 81 (2024-07-02 - Rating: 5)
Ryan is an exceptional person and technician. He went above and beyond to make sure I knew about how my HVAC operates and how to maintain it properly. Ryan was kind, polite, knowledgeable, and professional. Overall, we are very happy with the service signature provides. -
Review 82 (2024-10-01 - Rating: 5)
Very pleased with the service that Isaac provided today. Isaac was very proffesional, knowledgeable. and respectful. Isaac not only got the job done but also gave me great tips on maintaining my new AC. system.Greatly appreciated,Ronn and Kathy Saavedra -
Review 83 (2024-08-26 - Rating: 5)
Enrique was the best! Very knowledgeable knew everything about our HVAC units. Explained everything in detail. Very professional, very easy to deal with. I would recommend him to anyone! -
Review 84 (2024-05-30 - Rating: 5)
The absolute best services and employees you can get in the business are here! From the very beginning my wife and I have been treated like esteemed customers and have been given the best customer service weve ever seen! From Alyssa to Alonna, Steve, Thomas, Michael, Josh, Cameron & everyone at Signature truly is the best! Highly recommend for fair prices and excellent service! Thank you Signature, you guys are the best! They take away the stress of dealing with projects and put in the best work weve ever seen! Best in the business! -
Review 85 (2023-12-27 - Rating: 5)
Manuel from Signature was absolutely amazing and very pleasant to work with regarding our gas fireplace. Great communication, professional and made a stressful situation better! Well done and highly recommend for Gas Fireplace fixes. -
Review 86 (2024-07-05 - Rating: 5)
The two techs that Signature sent out out, Isaac and Raul, were absolutely fantastic. They clearly explained what they were doing when they were fixing my AC and gave me tips on preventative maintenance I could do in the future. Really exceptional service. -
Review 87 (2024-10-28 - Rating: 5)
Prompt, excellent service. Raul was meticulous in doing my fall changeover. And the company made certain I was satisfied. -
Review 88 (2024-08-09 - Rating: 5)
My A/C compressor died in the middle of a heat wave and was fortunate to have Fawad come by my house. He’s a professional who clearly explained all that he found and fixed. He takes obvious pride in his work. Highly recommend! -
Review 89 (2024-12-23 - Rating: 5)
Mike Lopez was very personable as well as making sure everything was working correctly as well as giving me options. Very satisfied with the work. -
Review 90 (2024-09-05 - Rating: 5)
Great experience. Panel upgrade and welder plug installed. Panels by Pedro, conduit by Nate, and support by Elijah. Great team effort. Chris Peralta was great and had good communication and took care of us.Like any construction project its gonna be messy but I was incredibly impressed when they were done as they thoroughly cleaned up afterwards and left no trace. Great fast and reliable. Highly recommended!Update: I couldnt figure out how to write a new review, partly because Im a product of the NM public education system, anyways... I wanted to share my updated experience about a year after this initial review. Today almost a year being customers of this company we had a plumbing leak, called Signature, same day service, they sent out Thomas Valdez, great young man polite and professional and got the leak fixed. Great work, great company and as long as they keep it up Ill keep using them referring them and singing their praises.... Note: This is not a paid advertisement (but it should be wink wink lol). -
Review 91 (2024-07-12 - Rating: 4)
Was having an issue with ac. Tech was on time and friendly. Told me what he thought the issue was. He left but got a wire he was checking connected to the wrong terminal. Called and had another tech come out. Tech was on time. I explained what was going on. He checked the wiring and verified that wire was connected incorrectly. He fixed the issue but the compressor was still turning off before the temperature was reached. He determined the condensation pipe was clogged, cleaned it and then the compressor worked correctly. I was only charged for the first visit. :) -
Review 92 (2024-05-07 - Rating: 5)
Don Mellado arrived at our home on time and ready to get to business. He was able to answer our questions and provide us a written estimate within 30 minutes of arriving in the door. I love how he took in the whole house and considered how we use the house before making a recommendation.We did not make a purchase, but this was an excellent experience. -
Review 93 (2024-06-26 - Rating: 5)
Very awesome service! after calling 20+ places to come evaluate and see what repairs needed done Signature was the only one who got back to us and showed up early to make sure we’re taken cared of through the correct channels, Jeff Lant and his partner Lance Robbins were super informative and made sure we knew everything that was going on and made the best recommendations for us!!! Thank you Signature for helping us! -
Review 94 (2024-06-12 - Rating: 5)
We have had service performed by Signature HCP&E 3 times in the last 2 months: new faucets in walk in shower, flushing gas hot water heater, and installation of water conditioner and whole house water filter. All the service was performed by Steve Olson at our request because he is so professional and courteous. Also very impressed by the scheduler Alyssa who is also very professional. In summary they do what they say they will do at the time promised. Highly recommend Signature. -
Review 95 (2024-11-12 - Rating: 5)
The installers were courteous and professional. They kept me informed of their progress and did a great job of cleaning up. -
Review 96 (2023-11-16 - Rating: 5)
I called this company to light my very old (about 40 years old) furnace after another company (that rhymes with Balbuquerque Blumbing and Bleating) said the valve was stuck and it couldnt be lite. I read the great reviews and crossed my fingers that the reviews were true and now Im leaving my own great review. Their service tech, John Martin, came out and from the beginning, after I told him what the previous company said, he assured me he would do his best to get it lite. He took a picture of the model and serial number and went to get some tools. He stated that their was a replacement part in town in case he couldnt get it lite but it is expensive but hes going to try to get it lite before we go that route. After about 10 minutes of trying he was able to get it lite and tested the system and my wall unit for CO2. He discussed the condition of the old unit, how long it could potentially last, and options such as replacing the part during the summer or getting a new unit, where a new unit could be placed, ducting extensions, and rough cost of new units and how someone could come out and tell me more if Id wanted. After the service I relayed to him that I was a little worried because he looked youngish and my unit was old but he told me about his training and years of experience and that made me more comfortable. That along with his professionalism, down-to-earth and I-can-do attitude made me feel like he cares about the customers and what he does. And, most importantly, I didnt feel like I was being bullsh!tted, jerked around, or upsold. I told him you were awesome and that Signature is my new go-to company. Im going to be requesting John anytime I have to call for service. -
Review 97 (2024-10-18 - Rating: 5)
Thomas did a great job very friendly and knowledgeable. Told me everything that was going to need to be done and got me an estimate quickly and scheduled my appointment. -
Review 98 (2024-07-10 - Rating: 5)
Due to issues with our compressor, we went without a/c for about six weeks. Richard and Jeff were very helpful in explaining the issues to us and fixing what they could, until eventually the compressor was replaced. We appreciate all their help. -
Review 99 (2024-10-11 - Rating: 5)
Fawad was outstanding— highly knowledgeable, professional, courteous, and efficient. Best service technician I’ve had from any of the trades in the Albuquerque area. -
Review 100 (2024-12-27 - Rating: 5)
Gave a reasonable quote, did a fantastic job over delivered and I will absolutely use them again! -
Review 101 (2023-12-13 - Rating: 5)
This was my 1st experience with Signature and I will definitely be using them for all of our properties. They were courteous and efficient, from my first phone call through the entire job. John Martin, the technician, was knowledgeable and went above and beyond to get the job done for me. I would highly recommend Signature, and especially John!Update, John Martin came back to perform maintenance on the other 6 units and did an excellent job. 5 stars ++! -
Review 102 (2021-06-08 - Rating: 5)
We had a AC/Heat system installed - 6 hours from start to finish - very professional, neat, fast, knowledgeable, and attentive. Rudy Anaya, the electrician, did a fabulous job of installing the electrical. Very neat work.Rudy is a total professional and gets the job done with perfection. He took time to explain the operation of the system and why he placed the electrical where he did. He was fun to work with and we had total confidence in him and his work product. Thank you Rudy! We are very impressed with the entire Signature Heating, Cooling & Plumbing Team! -
Review 103 (2024-07-10 - Rating: 5)
Great service! Ryan M. Did an outstanding job as he did the last time he was here. He already knew the layout so it was quick and efficient. Hopefully get him next time we call for maintenance. -
Review 104 (2024-10-15 - Rating: 5)
It was done in less than a half hour. The cost was $270. He said it would cost more to turn the heater on. That used to be included. No more. I give the worker 5 stars. But I give the expense a big fail. -
Review 105 (2024-09-03 - Rating: 5)
Awesome as always. Richard Gurry did the annual maintenance on the AC system. Did a bunch of checks and gave me some advice and tips when dealing with the AC system. The condenser turned out to be really dirty. Glad its now clean. Running smoother now👌🏼👌🏼 highly highly recommend signature heating and cooling! -
Review 106 (2024-05-01 - Rating: 5)
We asked for a Spring tune-up of all our HVAC (three heat pump/compressors and three air handlers), along with explanation of how exactly our system worked, since the house and its systems, particularly the heat pumps, were new to us. Jeff was assigned to work our case and very usefully explained what we had, what it was connected to, how it worked, how to do the routine maintenance, and then proceeded to fix a coolant leak he found during the inspection - coolant dripping at the pipe joint. Some soldering, vacuum pulling, and coolant resupply later, it was fixed. While the repair was unanticipated and expensive (we had been hoping for a clean bill of health), the workmanship was professional, friendly, helpful, and competent. I dont think the outcome could have been dealt with better. -
Review 107 (2024-08-06 - Rating: 5)
George was very helpful and very professional. They came promptly, knew what they were doing and cleaned up everything when they left. While here I had another problem and they took care of that too. -
Review 108 (2024-06-27 - Rating: 5)
We saw your ad on TV and realized we had not had our Water Heater Flushed for awhile and took advantage of the special. Jeremy Clayton was very professional and efficient. Will definitely use your serviced again. -
Review 109 (2024-06-03 - Rating: 5)
Fawad came to repair and service our heating and cooling system. He did an excellent and thorough job. He explained the issues and then resolved them. We were very pleased with his efforts and would gladly have him come back to service the system in the future. -
Review 110 (2024-08-01 - Rating: 5)
We have used Signatures services for a few years now and would absolutely recommend them. Their customer service reps are friendly and responsive, their technicians are knowledgeable, personable and efficient and pricing is comparable! -
Review 111 (2024-09-03 - Rating: 5)
Richard Gurry came to service our Lennox HVAC system. He was on time, professional, and made suggestions, but there was no pressure to commit to anything right now. I really appreciate that. -
Review 112 (2024-05-23 - Rating: 5)
Chris and William were phenomenal start to finish on the install of our HVAC system. They found issues with both the furnace and the evaporator coil and got new ones before installing them saving much time, aggravation and inconvenience. They were friendly, polite, accommodating, professional, and actually asked us for our wishes, requirements, and expectations as they were installing. Contractors like this are few and far between these days. I would also like to recognize Joseph, the electrician, for his efforts in getting his part of the job done correctly and respecting our wishes for aesthetics. -
Review 113 (2024-06-11 - Rating: 5)
Jorge was highly recommended for my electrical issue by your service department. I want to thank your service department for their recommendation. Jorge was exceptional in his review and guidance suggestions for my issue. I really appreciate his honesty, knowledge and guidance, he is a true asset for Signature! -
Review 114 (2024-07-13 - Rating: 5)
Jeromey was an amazing person. He is very professional and knowledgeable. He also is a very nice and truthful when it comes to his work. He couldn’t find a better guy out there! -
Review 115 (2024-04-29 - Rating: 5)
Our plumber was Steven! He was so great and patient. The job was supposed to take 30 minutes and ended up being a bigger issue than we suspected. He stayed and fixed it even though he had other calls to tend to. He said he didn’t feel right leaving us hanging without fixing it. He was so nice! -
Review 116 (2024-08-29 - Rating: 5)
I am satisfied with their response to emergency request for my A/C problems. Mr. Lant and Mr Lopez are polite, knowledgeable and professional. I am glad to do business with them. -
Review 117 (2024-07-12 - Rating: 5)
Signature Heating and Plumbing was very prompt in returning my call,with next day service. The Plumber Jeromey was very helpful and went to work right and diagnosed my leaking faucet, and had my up and running in no time. In the process of fixing we discovered another leak and he took no them in fixing that second leaking faucet. Signature Plumbing will be my firstChoice from now on, thank you Signature Plumbing.William Raupfer,🎩 -
Review 118 (2024-08-07 - Rating: 4)
Fawad was punctual aswell as knowledgeable when it came down to explaining the process of trouble shooting the issues with my new poorly installed unit from another company. Overall great first impression. -
Review 119 (2024-06-06 - Rating: 5)
Exceptional service from everyone at Signature: Amanda, Melissa, Erik, Derek, and the installers, including Joseph Molina! We called about getting an estimate to replace our evaporative cooler on Monday morning and by Thursday afternoon, we had a brand new swamp cooler installed! We will definitely be repeat customers -
Review 120 (2024-03-21 - Rating: 4)
My husband and I had our entire EVAP system converted to a heat pump last week. Our technician Oscar was fantastic and extremely knowledgeable. He was very efficient and worked the entire time. The electricians were great as well. The only downside was that there was trash leftover in our yard from the completion of the system (empty water bottles, papers, metal scraps, and boxes). I would have expected them to clean up after themselves a little better given the cost of the job. My husband and I were left cleaning up the mess outside. Otherwise aside from that, they did great work and I do recommend this company. -
Review 121 (2024-12-22 - Rating: 5)
Richard was thorough and courteous. We appreciated him helping us with our heating issues. -
Review 122 (2024-06-06 - Rating: 4)
I have no issues with Mr Villarreal and his assistant: they were courteous, efficient, and thorough. I do have an issue with the office. I was told there was no way to schedule the check-up; that the employee would phone he was on his way. But your men arrived around 9 am without any notice, catching me not yet dressed. They told me “the office said they would call”, which is the usual protocol. No one called.This was inconvenient for all three of us. -
Review 123 (2024-03-01 - Rating: 5)
I was so impressed by the exceptional service I received from Signature Heating and Cooling. From the initial call from Sherry to set up the appointment, to Don Mellado explaining everything to me in great detail. I’m am so happy I am working with this company. They truly know how to treat everyone no matter your needs. Thank you Don for everything. My family and I appreciate you! -
Review 124 (2025-01-06 - Rating: 5)
Isaac is amazing and will do whatever he can to help you.In whatever way that he can hes a wonderful employee -
Review 125 (2024-11-28 - Rating: 5)
Ryan Ramirez was so knowledgeable and a pleasure to work with. He represents Signature heating extremely will -
Review 126 (2024-05-22 - Rating: 5)
Steve is amazing! Very professional while still being personable. He explains what he’s doing while smiling and laughing at some jokes and making a few of his own. I had an amazing experience all along. Alissa in the office quickly and kindly fixed a little snafoo and got Steve to my house within 30 mins! I am now a very happy patron of signature! -
Review 127 (2024-10-07 - Rating: 5)
The Signiture tech dispatched to complete the twice a year maintenance service on our HVAC unit was very friendly, very competent and did an outstanding job, Raul was efficient and completed the work in a very timely manner, I will recommend Signature and the technician Raul to family and friends, job well done! -
Review 128 (2024-06-07 - Rating: 5)
I have no complaints with signature. From our first contact, the service has been stellar. In most instances, its been hotter than Hell for both installation and repairs and your teams have stepped up, remained professional and cordial, (pleasant). Very happy. P.S. I would like to remain on the V.I.P. List. -
Review 129 (2024-11-22 - Rating: 5)
Richard is an awesome technician and fixed the problem with my furnace in about 30 minutes. Very happy! -
Review 130 (2024-07-20 - Rating: 5)
Excellent workmanship. They never cut any corners and made sure the job was done correctly. They were polite and friendly. Highly recommend. -
Review 131 (2024-12-17 - Rating: 5)
Super efficient and timely in fixing our heater. I would recommend highly. Super helpful to my senior parents! -
Review 132 (2024-05-17 - Rating: 5)
This place is great. Out of all the quotes I got from other companies, Signature took the time to explain what the process is and what the differences between the ac systems. Othe places were in n out in 5 min gave a quote and walked on. With Signature breaking it down made me feel very comfortable with our decision to go with them. The instal team came in nice and early and got straight to work. They were very professional, kept a clean work area and walked me through everything once it was done. Im very happy signing with Signature and so glad I have a great AC system right before the long summer days hit! -
Review 133 (2021-07-06 - Rating: 5)
Chris did a great job with visiting our house and guiding us with what type of equipment we needed. Julian and Jr. were early on arrival to start the installation and guided me thoroughly on how to replace the filters and working with the new Thermostat. We are very pleased customers and highly recommend Signature Heating and Cooling service for HVAC needs. -
Review 134 (2024-05-04 - Rating: 5)
Richard was very thorough. He took a before and after video of all the air conditioner maintenance service work and explained in detail the work he did. Highly recommended using signature heating cooling and plumbing for any work you need done. -
Review 135 (2018-03-08 - Rating: 5)
Signature recently installed a new gas furnace, central air conditioner, instant water heater, and water filtration system in my home. You can see from the photograph that they did an excellent job and installed top-of-the-line equipment. As I told the installation crews, they did more than a workman-like job (adequate), and did craftsman-like work (elegant).I contracted the work through Lowes who also did an excellent job of setting up and guaranteeing the work, and arranging financing.The only areas for improvement I saw were the need for better communications from the project manager, which I addressed with him, and the fact that drywall repairs necessitated by new in-wall piping were not included in the contract.Overall, I am very happy with Signature and will recommend them to anyone who asks. -
Review 136 (2024-04-02 - Rating: 5)
Signature plumbing & Electric contacted me the day before my Preventive maintenance, called when they were on the way and showed up on time. They were very professional and knowledgeable. I have a service contract and appreciate the quality and timely service whenever needed. -
Review 137 (2024-06-28 - Rating: 5)
Technician Jeff was professional, friendly and personable. If I could I would give him 10 stars! The company surpassed my expectations and I will recommend them to everyone. -
Review 138 (2024-06-30 - Rating: 5)
I really appreciated the timeliness and work ethic of Issac (service tech) on my air conditioning system. He was willing to answer my questions about what he was doing, explaining even further so I could eliminate future problems by following his recommendations. -
Review 139 (2024-04-12 - Rating: 5)
We had a fantastic engineer Adam, Derrick to work on our swamp cooler convert to AC project. Adam and Derrick provided top notch quality and service. They worked hard and long hours to get job done throughly. Answer our questions patiently and nicely. We are so happy and lucky to have you two today. Thank you a bunch!The electrician Joseph did a excellent job also. -
Review 140 (2024-06-26 - Rating: 5)
Lucas was an excellent comfort advisor. He spent the time to understand our needs and recommended a heating air conditioning system with excellent warranties and performance. -
Review 141 (2024-05-03 - Rating: 5)
These guys are awesome! Had a service scheduled yesterday, but got a message from their dispatch saying that the tech had an emergency and wouldnt be able to make it. They asked that I call to reschedule. I got busy at work, and completely forgot about calling them. A tech called Richard came to my house today anyway! Richard was super professional and friendly! He quickly got my MasterCool running quietly and effeciently! And their rates are super competitive. -
Review 142 (2024-04-09 - Rating: 5)
When our water heater failed, friends recommended Signature. We are so grateful they did. Alana and Amanda in the office got in touch and scheduled everything. Ron was on the scene right away and walked us through all the options. Michael and Thomas were fantastic at installing our tankless water heater and getting hot water flowing within 12 hours of our first call. Michael talked us through every question we had about inspection, upkeep and service. We have found our go to company for plumbing and heating service. -
Review 143 (2024-03-18 - Rating: 5)
We had our electrical panel upgraded with Signature. The service tech, Pedro, was very professional and was good at keeping us updated as the project went along. There was a small hiccup after service was completed: our thermostat and one of our hall lights didnt have power! Unfortunately, I did not notice this until late in the evening. I did leave a message after hours about this and the next day, one of their electrical managers, Chris, came back in the morning and resolved the issue within 30 minutes. We were satisfied with Signatures compassion and care with this project. We will use them again in the future. -
Review 144 (2024-07-22 - Rating: 5)
Everyone on The Signature Crew has been wonderful. From Chris Lueras who first came out to advise me on which system to go with, to Chris Peralta who advised me on the electrical aspects, to Nate, Omar and the whole install crew.Thanks again Signature.Just had the crew out again for a panel upgrade.Pedro Ancondo, was great as the Electrical/Crew Leader.Nate was great, once again, with the wiring and Elijah was very polite, and an excellent addition to the team.All the work was done in one day.Chris Peralta was excellent in helping me schedule the best day for the job for my scheduleThanks again Signature.Another Good Visit! Pablo from Signature was just out to di a system check. He answered all my questions and was fast and professional. He had great suggestions for future projects.Thank you Signature -
Review 145 (2024-12-26 - Rating: 5)
Steve Olson was awesome he was very courteous and professional great work -
Review 146 (2024-06-06 - Rating: 5)
Signature is a great company. Steve is very professional and did a great job. I will use them for regular maintenance for plumbing and HVAC needs in the future. -
Review 147 (2024-11-19 - Rating: 5)
Tyler knows his heaters very well. He quickly diagnosed multiple problems with our 15 year-old boiler system and repaired all of them in a timely way. -
Review 148 (2024-12-04 - Rating: 5)
Laine Michael, Thomas and Damon Did a great job with our project and were professional and did great work thank you guys. -
Review 149 (2024-11-03 - Rating: 5)
Wonderful service!Thomas was my plumber. Completely addressed two plumbing problems for me and I could not be happier.He walked me through what he was doing, discussing options and thoroughly explained everything so that I understood. Great experience. I would absolutely use Signature next time I have an issue! -
Review 150 (2024-11-21 - Rating: 5)
Technician Isiah was very helpful and knowledgeable. He pin pointed the problem right away.. Very nice man. -
Review 151 (2023-10-27 - Rating: 5)
Anthony was sharp and knowledgeable and he was there on time. Switched us from evaporative cooling to furnace heat and checked the temps in the output vents to be sure we were going to get warm when we needed it. We need custom furnace filters and he brought the correct size and installed them. I am more than satisfied with Signature and their staff. -
Review 152 (2024-04-04 - Rating: 5)
They came out on Tuesday, gave us a very reasonable estimate on a new furnace and hot water heater, set us up for an install the next week! The employees that did our installs were all very polite and professional! It was a great experience! -
Review 153 (2024-01-20 - Rating: 5)
Best crew in town, technician John Martin was great and stayed in contact with me. Ronnie the supervisor was awesome, he ensured everything was done correctly. I appreciated their professionalism and recommend them to anyone needing work done! -
Review 154 (2024-11-15 - Rating: 5)
Richard Gurry did an awesome job getting us up and running. Very professional and informative. Will definitely call back. -
Review 155 (2025-01-06 - Rating: 5)
Steve did a great job installing a replacement valve for us! -
Review 156 (2024-01-24 - Rating: 5)
Our plumbing tech Steve from Signature was courteous and timely. He took care of a broken water line valve, installed a new dishwasher and alerted us to a defective thermal leak expansion tank on our water heater.. He was courteous and observant. He gave us good information but didn’t push. We hope he will be our tech next time around. -
Review 157 (2023-11-21 - Rating: 5)
Samuel and Kallef were so professional, efficient, kind and friendly. Don gave me the estimate and paperwork in such a quick and professional manner as well.They worked so hard to ensure that both heating systems were put in properly. Left the work site so clean. I have recommended them and your company to others in Santa Fe. Thank you for the great experience from the beginning to the end. I love your company!!! -
Review 158 (2024-03-30 - Rating: 5)
I called Signature plumbing today and was lucky enough to get Josh M. out to my house within a couple hours to fix my drains! He kept me well informed on the problem as he worked it. My kitchen sink and washing machine are no longer backed up, and I couldnt ask for more on such short notice. -
Review 159 (2024-12-09 - Rating: 5)
Richard and Elijah did a great job replacing the heat exchanger on our furnace. They are very good at their jobs and trusted representatives of Signature Heating and Cooling. I appreciated their extra time to answer my questions related to correct air filters and a new thermostat. Thank you for a wonderful experience! -
Review 160 (2024-07-26 - Rating: 5)
I had a great visit with Jude. He was very informative and helpful with our purchase of the ac and prior to that Richard was very detailed about the repairs that would be required -
Review 161 (2024-02-06 - Rating: 5)
Julien and his crew were very organized and kept me in the loop at all times. They are very professional and totally cleaned up after themselves.Oscar also was very professional and took care of a problem we had the next day after calling in.I will recommend this company to anyone.Eric, our salesman was very friendly and knowledgeable of there products.Everyone at Signature, I dealt with, was a great experience. -
Review 162 (2023-11-06 - Rating: 5)
Im very pleased witht the service provided by Signature. The tech was informative and professional. He advised me on safely maintaining the furnace I have safe and set an appointment to discuss replacing it for the future. At no point did I feel pressured like I have with completing companies such as TLC. Ill definitely recommend Signature and plan to use them again for any future heating and cooling needs that arise. -
Review 163 (2024-04-11 - Rating: 5)
Chris Peralta and his team are unparalleled in this space. Great customer service! George and Cyler came out and made sure the fix was done correctly, true professionals. This is the second time I have used this company for electrical needs and just called again today for a plumbing issue. Most companies I have called in the past don’t have same day service but they were able to fit me in same day, incredible. Highly recommended.Fast forward:Steve Olson came out and fixed our tankless water heater issue. Very impressed with the fast and thorough service! Thanks Steve! -
Review 164 (2024-06-24 - Rating: 5)
Jeromey showed up promptly, was friendly and professional, and completed the task in a timely manner. We discussed some future work, and he provided summer very good options and suggestions.I will ask for Jeromey for any work I have done in the future. 10/10. -
Review 165 (2024-02-21 - Rating: 5)
My dealings with Signature Cooling & Plumbing was very outstanding. From Don, the salesperson to everyone installing our air unit and heater. Everyone was professional and at the end of the day you couldnt tell any work had been done. I would recommend this business to anyone. -
Review 166 (2024-05-15 - Rating: 5)
Was very satisfied with the work of the entire team that helped put my wishes together from Don who helped with the work order to the entire team from plumbers to electricians as well as there entire staff the crew that came to my home the entire staff where all young but truly. Impressed with the proffesionalism as well as there wisdom and knowledge of there choose, Profession they worked as a team very impressed with the manner in which they did there job I would recommend these company to any one that would need any service with ac or heating or electrical work to the owner of this company I was amazed that these young men where beyond there years with knowledge , explanation as to there work as well as being very respectful I to worked as a team player with Md ,Nurses, etc for the ucla program so I do appreciate team effort again thanks your team was greatThanksRobert Sentner -
Review 167 (2024-03-14 - Rating: 5)
I had an emergency situation with a water leak in my bathroom. Unfortunately this occurred after 5:00PM when most companies that provide plumming services are closed. With Google search I was fortunate to find Signature Heating and Cooling did provide after hours service. With the help of Sherry she had Joshua dispatched and was on site within an hour after my initial phone call. Joshua wasted no time in assessing and repairing my water leak. Joshua is very professional and knowledgeable in his trade. He had no issues with explaining and answering all of my questions about the repair work. He also provided a few issues that I need to attend to before they become major problems. Im very impressed with the excellent service I received from Sherry and Joshua and all that I spoke to at Signature Heating and Cooling. I highly recommend there services. -
Review 168 (2024-05-13 - Rating: 5)
Joshua M was extremely helping and patient with explaining how I could best maintain my water heater. He was thorough and efficient with completing his service call and making sure I knew the options for continued service. -
Review 169 (2024-05-22 - Rating: 5)
As an emergency, our situation was responded to quickly. The moment S. Olson arrived,he gave professional advice/options. The job was discussed in detail and proceeded to do the job diligently. He finished in a timely manner which did not complicate our day. Thank you, Steven. -
Review 170 (2024-12-25 - Rating: 5)
Very happy with Signature’s service and would recommend as well as call again. -
Review 171 (2024-05-31 - Rating: 5)
Michael was prompt, efficient, explained everything clearly, and delivered both a good repair as well as a competitive price for our electric water heater. Thank you, Signature Heating, Cooling, Plumbing and Electrical ! -
Review 172 (2024-04-05 - Rating: 5)
Jorge did a great job communicating with me regarding my electrical job. He was friendly and professional! His helper was very good as well I am 2 for 2 with Signature. Great Business! I will continue to use Signature! Thanks for great work Jorge! -
Review 173 (2024-09-18 - Rating: 5)
Im so glad I called them. The people who did the electrical for my addition didnt do a very good job. Finally things should be correct. -
Review 174 (2024-02-09 - Rating: 5)
I went with Signature as they work through Costco. The response was almost immediate and once I agreed to it, the installation was scheduled for the next week. A crew of 4 guys (German,Henry, Samuel and Jose) arrived on time and got right to work. Everything was done by 4pm and they left my house all cleaned up and ready to go with the new system. I will recommend Signature to anyone, in fact I have already posted my satisfaction on our neighborhood list serv. -
Review 175 (2024-04-19 - Rating: 5)
I’ve used Signature for several issues in the couple years - plumbing heating, cooling, and electric. They have been very responsive and helpful, and they guarantee their work. The service techs are knowledgeable and friendly, often going the extra mile to make sure the job is done right, like bringing me furnace filters on their way home from work. I like having one company that can address all the needs of my quirky old house. -
Review 176 (2025-01-06 - Rating: 5)
Signature team showed up on time and worked together to complete the install of a new heating unit and change from swamp cooler to central air. -
Review 177 (2023-08-26 - Rating: 5)
Had a very loud noise suddenly develop in my AC compressor in backyard, thought maybe my entire older forced air cooling system needed to be replaced. But Aaron L. saw the problem immediately. There was a small plug that had fallen from the condenser fan motor and it was hitting the fan blades. He secured the small plug so that it was clear of the blades and the extremely loud noise (sounded much like gravel flying into metal fan blades) ended. Im sure my neighbors were relieved....and so was I.Aaron was precise and professional and took care of everything, and gave the unit in the garage a quick check as well and changed the filter for me. I definitely recommend Signature after this experience and I will not hesitate to call them again. The business card Aaron gave me says they handle HVAC, plumbing AND electrical. Wow! I have found it so hard to find reliable and reasonable people for home repairs in the Albuquerque area, especially since 2020, and so I was really relieved after Aarons visit today.Thank you, Aaron and Signature! I am so appreciative!NOTE: I began correspondence online with the company on a Thursday at 5 pm and w/in 30 minutes had a next-day appointment. They showed up at requested time and SOLVED THE PROBLEM for a nominal service charge fee. I AM PLEASED AND RELIEVED! You cant feel better than that when potentially expensive and unexpected home repairs threaten your well-being. -
Review 178 (2024-11-26 - Rating: 5)
Richard was awesome! Super competent/true problem solver, highly recommend. -
Review 179 (2024-10-09 - Rating: 5)
Richard did a great job checking out our furnace and provided us with valuable information. He called ahead of time to let us know he was coming. Very pleased with the service! -
Review 180 (2024-04-26 - Rating: 5)
I had a sub panel, feeder line, and rv pedistool installed today. Signature always come through with perfectly executed installs. They are very professional, clean, and meticulous about there work and area they perform maintenance/installs. I have had water heaters, hvac, and electrical service completed at my property. I would recommend utilizing their outstanding service to anyone. -
Review 181 (2024-11-01 - Rating: 5)
He did a great job!! I want to personally thank tech Richard Gurry for doing my seasonal change over today. He went above and beyond and his customer service was exceptional.He was very informative and answered all our questions. He is very professional and we look forward to continuing service with this company. I recommend technician Richard Gurry for your heating and cooling needs.