Moore Quality Air
Located in Albuquerque, New Mexico
Address: 3301-R Coors Blvd NW #200, Albuquerque, NM 87120, United States
Phone: +1 505-221-6352
Rating: 4.9
Services
- Identifies as veteran-owned
- Online estimates
- Repair services
Categories
- Electrician
- Air conditioning contractor
- Air conditioning repair service
- HVAC contractor
- Furnace repair service
- Heating contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-11-27 - Rating: 5)
Every 5 star review for this company in truly deserved. Thank you John, Anthony, George and Julian. Moore Quality Air certainly delivers more quality in the workmanship and professionalism they provide. My swamp cooler conversion to A/C and new furnace were installed on time and with great care at a very reasonable price. Dont hesitate to work with these fine gentlemen. I cant thank them enough. Sincerely, Russell -
Review 2 (2024-08-23 - Rating: 5)
Very happy with my new refrigerated air unit and mini split system installed by Moore Quality a month ago.Lawrence Barela was here today and rechecked everything to make sure my unit is working properly. Very happy with his work. Very professional.I am also extremely pleased with the whole team(sorry, can’t remember all their names). who converted my swamp cooler to refrigerated air. All very professional and went above and beyond in making sure the installation was done properly, efficiently and professionally. I definitely will recommend them. I love my unit. Great job. Thanks -
Review 3 (2024-08-03 - Rating: 5)
Julian & Lawrence came today & replaced our water heater. They were so nice & professional. They did a great job for a great price. I would 100% recommend Moore Quality Air of Albuquerque, as well as Julian & Lawrence. -
Review 4 (2024-10-11 - Rating: 5)
Excellent service and professional crew. They installed a heating unit for me a few years back and it is running well. I also call on them to service my daughters furnace and shut down her swamp cooler. Lawrence came out and did a thorough job with the furnace and swamp cooler. Will use them again. -
Review 5 (2024-01-09 - Rating: 5)
Lawrence B was so knowledgeable and professional when he fixed our old heater today. He arrived early, knew immediately what was needed, and got it done! He was helpful and patient, explaining things to us and also checking for carbon monoxide and other safety concerns. Thanks, Lawrence! And thank you to Moore Quality Air for the quick response. -
Review 6 (2024-09-24 - Rating: 5)
Today Lawrence Barela came and did a checkup on the Rheem furnace and air conditioning system we had installed by Moore Quality Air 3-1/2 years ago. Lawrence arrived within the time window quoted and gave a heads up call with a more specific time. As was the case when the unit was 1st installed, I was very pleased with his work. -
Review 7 (2024-05-15 - Rating: 5)
I rarely write reviews, but these guys were so good they deserve a shout out! They did an AC conversion getting rid of my old swamp cooler, installed a tankless water heater, and upgraded my electrical panel. And the cost was very reasonable and explained from the start. From the time George, Julian, and Lawrence arrived, they hardly stopped working, except to explain things to me as I hung around watching the magic happen. Even Anthony and Jonathan (the owners) came by to discuss the project as it proceeded. They all worked like a great team that gets the job done right! Im still amazed at the flawless result! If you dont call Moore Quality Air you are making a mistake. -
Review 8 (2019-08-01 - Rating: 5)
We switched from a swamp cooler to refrigerated air. We also got a new furnace. We did our homework by researching and getting several quotes. We decided on Moore Quality Air because Anthony was so friendly and knowledgeable about everything, and most important is that he did a “heat load calculation.” That is what really determines the size of the a/c or furnace unit you need. The other companies we got quotes from did not mention that at all. John was very friendly when we called to set up the appointment. Manny, Julian and George were great. We also met John, when he came to bring parts. They came on schedule in the morning and were done by the early afternoon. They were very professional and cleaned up after themselves. Manny showed us and explained how everything worked. Anthony called after the installation to thank us for our business. This company is AWESOME and we highly recommend them. If I could give more than 5 stars I would! -
Review 9 (2021-04-05 - Rating: 5)
I used to be a fan of a particular large heating, cooling, and plumbing contractor, I have now been converted! Anthony took his time to explain why we should choose him and then backed it up with the most professional service of all the upgrades we made to our NE heights home. George and Lawrence were professional, clean, and thorough with the heat and AC unit. Julian was amazing, explaining every detail he would make with the electrical changes needed to support the system. This team is by far the most customer service oriented team I have worked with yet. I will absolutely recommend and refer Moore Quality Air for any heating, cooling, plumbing or electrical work to any friend or family. Great job Anthony and John! Sincerely Kurt Bowers -
Review 10 (2024-09-12 - Rating: 5)
On September 10th, Lawrence came over to fix a leaky toilet. He did a fantastic job and I am very happy with his work. This is the second time we use Moore Quality Air and they are 5 star both times. -
Review 11 (2021-02-12 - Rating: 5)
We couldnt be happier with the service provided by everyone at Moore Quality Air. Great experience from start to finish. We had our water heater replaced, had an unused water softener removed, and needed a leaking shower valve repaired. Joe initially came out to look at the job and provide an estimate. He was extremely detailed on exactly what the job would entail and what to expect. It was an easy decision to decide to go with Moore. Julian, Jorge, and Lawrence came out to complete the job, arriving right on time. They kept us updated throughout the process, and went above and beyond fixing a couple of small issues they noticed were out of code with our furnace gas line and venting. The end results exceeded our expectations, and there is no question that we will be using Moore for all future projects. -
Review 12 (2024-04-03 - Rating: 5)
Top notch company from start to finish on the install of a mini split for our addition.Anthony was a pleasure to work with on the estimate. gave a fair price and didnt feel like he was trying to upsell anything. The crew that did the installation ( George, Julian, Julian and Lawrence) were on time, answered all my questions, and cleaned everything like they were never there. The mini split works great in that space. Will be using Moore quality air from now on! -
Review 13 (2024-04-05 - Rating: 5)
I had shopped around for an AC conversion the last few months and decided to work with Moore Quality Air. Anthony stopped by to provide an estimate and answer any questions I had before setting an installation date. George, Julian, Julan, and Lawrence showed up first thing in the morning and completed the project by early afternoon. They were extremely professional and courteous, communicating with me throughout the various stages of the install. They were even kind enough to offer me doughnuts when they first arrived. Couldnt be happier with my decision to have Moore convert my home form swamper to AC, I would gladly use them again for any related work in the future. -
Review 14 (2024-01-14 - Rating: 5)
Moore Quality just replaced my Furnace. Anthony worked on the old unit and after speaking with the MFG Rep found the Secondary Heat exchanger was shot and evaporation system would not work. Moore had a new unit installed the next morning within 4 hours. The Moore employees, namely Julian, JJ and Lawrence were very professional and explained each step as they installed the unit. They garage was left spotless after they completed the installation. We are very glad we have Moore Quality Air as our HVAC company and would recommend them highly. They are quick to respond and and very reasonable as to any cost. -
Review 15 (2024-08-06 - Rating: 5)
Excellent services. Quickly ordered and installed a new Rheem HVAC unit. Tidy and efficient. Listened and communicated well. happy with both service and product. -
Review 16 (2024-09-04 - Rating: 5)
Moore Quality Air has handled all of our HVAC needs since moving to Albuquerque. Theyre on time, on budget, and the guys (Joe, Julian, George, and Lawrence) are always polite, professional and a pleasure to work with!Previously, they replaced our ancient roof-mounted swamp cooler with a new unit (and new wiring from the switch to the unit). The work was done fast, and they handled all of our questions (about ducting/dampers/etc) with easy to understand answers and examples.If you need any heating/cooling work done in the ABQ metro area, these folks should be on speed dial! I cant recommend them highly enough.Update: April of 2024.Updating the review to add Lawrence to the list of kudos! Lawrence has helped us over the last few years with everything from replacing faucets and water pumps, to diagnosing furnace issues and replacing copper tubing. Hes always friendly, knowledgeable, and his work is excellent. Thank you, Lawrence!Update: September of 2024.We had a troublesome shower/tub faucet that had developed a constant trickle leak and needed to be replaced. The ball-lever type faucet cartridge was a non-standard one (looked to be from the 80s), but Lawrence was able to identify it, find the part, and get it replaced same day!As always, the folks at Moore get the job done right! -
Review 17 (2024-01-02 - Rating: 5)
To say I am impressed with my new furnace and refrigerated air conversion, would be an understatement. They did an extraordinary clean installation. I called several companies, but Moore Quality Air easily came out on top. I am pleased to know that I made the right choice. I am very picky when it comes to contractors. I will refer them every time. Thank you! -
Review 18 (2023-09-28 - Rating: 5)
To sum things up, my experience with Moore could not have been better. Easy to make an appointment that fit my schedule, on time and as scheduled arrival with a courtesy on the way call before. Polite, professional and knowledgeable tech (thank you Joe). Fair price. With last company we used, I felt worked and like their goal was to find ways to charge more. How refreshing to find the honest, quality service I was looking for from a company that makes it obvious in their performance that they want to deliver that as well. -
Review 19 (2023-07-28 - Rating: 5)
From the initial technician visit with Anthony, to the replacement of one of my A/C units with George, Julian and JJ, my experience with the Moore Quality Air Team was fantastic. The work was done fast, at a fair price, and with great courtesy. I definitely recommend this company. -
Review 20 (2024-11-05 - Rating: 5)
Moore Quality Air are very reliable and professional. They will go out of their way to accommodate you. Would definitely recommend them. -
Review 21 (2023-07-19 - Rating: 5)
THANK YOU Moore Quality Air! AMAZING JOB! Two weeks ago today, we converted from a swamp cooler to air conditioning as well as replaced furnace. From the 1st step of the process, estimate by Anthony, then install by Julian, George and Julian Jr was GREAT! The team, to include Jonathan as well, was very professional, kept us informed of every step of the total process. Team always was respectful of our home and cleaned any debris inside as well as outside our home. Very satisfied with this cooling decision. -
Review 22 (2023-07-12 - Rating: 5)
I am so impressed by Moore Quality Air! I noticed some water bubbling out of my mastercool and called for an appointment. In the middle of this heat wave they were able to get me in without a 3 week wait! Joe Castillo came out and checked everything over and it was a simple fix! I had already had them out for my winter/summer changeover and needed some electrical work done at a following appointment. Both Lawrence and Julian were terrific! And now today, Joe made the fix and because it was a call back there was no charge. Honesty, integrity, a fantastic work ethic and solid business principles make Moore Quality Air my go to company. I love patronizing small businesses and this one is stellar in all ways. Thank you all for outstanding work and great customer service! -
Review 23 (2024-01-23 - Rating: 5)
Woke up yesterday morning to find our water heater leaking. Called Moore Quality Air and they were able to schedule us that afternoon. Lawrence Barela came out, diagnosed the issue and fixed it! Plus, he looked over our water heater to make sure it was still in good condition. Very thorough. I really appreciate the service!! -
Review 24 (2021-03-12 - Rating: 5)
We actually replaced our Master coolers with Breeze air coolers, Julian, Jorge and Lawrence, were excellent installers of our new units. They made the duct work look like new. Thank you so much!!! -
Review 25 (2024-02-08 - Rating: 5)
Excellent company. I’ve had them install a new refrigerated air system in my house and it’s worked perfectly for 5+ years so far. I had a service call with Lawrence Barela and he was supremely professional and even told me about maintenance that I could do myself to prevent a future service call. Highly recommended. -
Review 26 (2023-04-16 - Rating: 5)
We recently purchased an air-conditioning unit from Moore Quality Air, and we couldnt be happier with the results.From our initial meeting with Anthony, who listened to our needs and wants, to the installation by George, Julian, and Lawrence, we recognized we were dealing with a company where expertise, precision, integrity and customer satisfaction are key elements to their business model. We appreciated the efficiency of our crew and their willingness to keep us informed and to answer any questions we had.Moore Quality Air is definitely a 5 star operation and one that we will continue to do business with for any of our future needs.Eric and Jan Glover -
Review 27 (2021-04-17 - Rating: 5)
These guys are it. Stop looking for someone to convert your HVAC system. They were are very knowledgable, did a professional job and were courteous. Moore has the best and fair pricing with the right people to do the right job. Anthony, Jorge, Julian and Lawrence are the team! -
Review 28 (2020-11-07 - Rating: 5)
Anthony, Jorge, Julian and Lawrence worked tirelessly for two days to replace our entire heating and cooling systems. Their work was meticulous from planning, to install, to the touch-up and clean-up. We have worked with them before for water heater install and would never go anywhere else. Moore Quality Air is professional, consistent and the best in town! -
Review 29 (2022-11-17 - Rating: 5)
We needed a new Rheem furnace installed and Moore Quality Air came to the rescue as we headed into a cold week. We got a same day consultation with Anthony who directed us to the perfect unit for our home. Amazingly, we were able to schedule the install for the next day. Julian and George were knowledgeable and professional and explained each step of the install. We highly recommend Moore Quality Air and are so glad we chose them for our heating needs. -
Review 30 (2020-12-09 - Rating: 5)
Moore Quality Air is an outstanding company that I have been personally doing business with in the last three years. I had a new heating system installed today and Jorge, Julian, and Lawrence did an excellent job and were very professional! Every time I have done business with Moore Quality Air they have been very professional! when they say they are going be at your house-they are on time and are very efficient! there word is like gold and they are very knowledgeable about there product! I would highly recommend this company and there excellent staff like Jorge, Julian, and Lawrence! -
Review 31 (2022-12-19 - Rating: 5)
We are very pleased with the quality of work from Moore Quality AC. Anthony was highly prepared when he came to give us an estimate and made us feel comfortable with the company and product. Julian, Jorge, and Lawrence were professional, clean, and communicated thoroughly throughout the process. Our system works great and we appreciate that the team made sure we didnt have to go without heat during the two day install. -
Review 32 (2023-05-26 - Rating: 5)
Lawrence is the best. He came out to service my swamp cooler as he has done for the last few years. He made sure everything was running smoothly and even dropped in a new sewer bleed off line at no additional charge. The charge is $99.00 but I feel they are worth it because I can rest easy that the work is done right the first time. I have a bad leg so I cant go running up and down on my roof which is very helpful for Moore Quality Air to be able to come out. -
Review 33 (2023-06-02 - Rating: 5)
Moore QA was handed down to me as HVAC techs when I took over facilities maintenance at a church. They did such an attentive job on heating and 2 evap coolers maintenance that I have now used them 10+ years for the church, 2 rentals & personal properties. Lawrence and Joe have serviced my equipment; theyve consistently been professional, thorough, patiently answered questions and provided knowledgeable, useful feedback. Lawrence once discovered filthy 4 year old filter in crawlspace heating unit I didnt know was there (other Costco deal installers didnt inform of) and removed it, bypassing so I can replace filters at an easily accessible alt location. Joe replaced evap cooler and walked me through how to obtain PNM credit. Moore also did an emergency water heater replacement for me w/in 1 day after it leaked water through ceiling in middle of night. Owner, Jonathan, has, multiple times, walked me through emergency fixes for rental over phone when they couldnt get out immediately, as well as informatively and patiently answered questions re: various future alternative strategies.Having done much of my own maintenance in younger days, I used to think their fees were a little high but, in past few years, have found Moore to be comparable to, or a little less than, 2 big name companies in ABQ. Moore QAs personal, responsive & informative service is well worth developing a relationship with. Theyre forever MY guys! -
Review 34 (2020-05-20 - Rating: 5)
After having looked into several companies for quotes and information for an AC conversion we were impressed with Anthony’s knowledge and professionalism when we first met him. He is an honest and straightforward person. When the day came for the install Anthony and his crew were on time and very professional. Julian and George are very knowledgeable and you can tell they take pride in all the work they do. My husband and I are extremely happy with our experience with Moore Quality AirGreat job from start to finish.Will highly recommend to family and friends 👍 -
Review 35 (2022-11-22 - Rating: 5)
Moore Quality Air is a very professional company. They provided an excellent customer experience from beginning to end. Anthony, one of the Owners, was professional and friendly, provided the free in-home estimate, and reviewed the Rheem products with us. We were requesting an upgrade to air conditioning, installing a new furnace, and electrical panel upgrade. Anthony clearly went over the new system options, pricing, and installation process with us. The wonderful installation team of Julian, Jorge, and Lawrance were professional, detail-oriented, and friendly. The installation was excellent and we were very impressed with the new system. Jonathan, the other Owner, was also professional and friendly in answering additional questions, providing us help with the rebate / warranty information, and the final paperwork. We really appreciated the great customer experience and would highly recommend this company to everyone. -
Review 36 (2024-05-23 - Rating: 5)
Great communication, explained thoroughly the parts and the solution for the problem and why our ac was not turning on and what we need to plan for being our ac unit is the older r44 setup. Much appreciated Anthony, thank you for taking care of us and our cooling issue. Highly recommend. -
Review 37 (2024-03-22 - Rating: 5)
2019- This is the best heating and cooling company Ive ever been with. Jonathan, Anthony, and all the staff members are always polite, professional, and provide exceptional service. I am so grateful.Update: March 2024 - Still the best company! George, the two Julians, and Lawrence did a fantastic job installing refrigerated air. They are knowledgeable, polite, work quickly and efficiently, are very thorough, and even funny! Thank you still, for all the years of exceptional service. You are cooling heroes! -
Review 38 (2023-06-28 - Rating: 5)
Customer oriented and engaged owners. They responded quickly, accurately diagnosed the issue (failed A/C motor). Moore Quality Air sourced replacement, configured, and installed it during their first and only appointment. Unlike most vendors today, they truly provide customer service. They deserve a chance for your business. They deliver real value and will be my first call in the future. -
Review 39 (2021-03-14 - Rating: 5)
After getting quotes from several companies for conversion from evaporative cooling to refrigerated air we made the decision to have Moore Quality Air do the work. Anthony answered all of our questions, was extremely knowledgeable, and made us feel comfortable with our choice of equipment. Since the current special included a new furnace we replaced that as well. A 3 man crew consisting of Julian, Jorge, & Lawrence did an excellent installation job. They were neat, courteous and professional. Since the install took more than one day they made sure we had heat before they left the first day. We are very satisfied with Moore Quality Air and would certainly recommend them to anyone looking to have any HVAC work done. -
Review 40 (2020-05-08 - Rating: 5)
When our 30yr old furnaces and 2 rusty swamp coolers needed replacement, we got estimates from what seemed to be the 3 best ABQ businesses: TLC, Daniels and Moore. We went with Moore because of the knowledge that Anthony (estimator/owner) displayed, their price, and their reputation on Google & in my neighborhood.We have a semi-large (3200sq/ft) 2-story that needed two systems. As estimated, the job took 3-days. Our installers, Julian & George, were friendly, efficient and knowledgeable.I am happy with the price, people and the work. -
Review 41 (2019-08-14 - Rating: 5)
Our experience with Moore Quality Air has been excellent. We began with Anthony explaining our options and costs. When we had made our decision, he was very clear about what would happen and when the installation would take place. Manny, Jorge, and Julian arrived as expected and went right to work. These men worked hard and consistently. The quality of work is exemplary. An unexpected, but appreciated, turn came when Jorge showed us photos of the work done on our roof, without either of us having to climb up to have a look. We highly recommend Moore Quality Air and their crew. -
Review 42 (2023-03-04 - Rating: 5)
Joseph showed up and was awesome. We have used Moore Quality Air in the past with equal, excellent service and will use them again. The staff from the phone call to the complete service are friendly, knowledgeable and we have always had a excellent experience from hot water replacement to washer valve replacements. -
Review 43 (2020-10-01 - Rating: 5)
My son and daughter recently gifted me with a replacement of my evaporative/heating system to a refrigerated/heating system. They arranged for estimates from different local companies and, of those, Moore Quality Air stood out. The thorough presentation by Anthony Hughes, leaving nothing unexplained, impressed me as did his personal demeanor...polite, courteous and respectful. That never changed throughout the work process, communications and follow-ups. Everyone connected to Moore Quality Air from the owners, Anthony Hughes and Jonathan McDaniel, their electrician Julian and crew, Jorge, Lawrence and George, were consistently polite, professional, hardworking and eager to please. We are very satisfied with their work and the new system. I now look forward to the coming Winter and the next hot Summer knowing I will be comfortable at last. I highly recommend this company to anyone considering a change-over from evaporative to refrigerated.Rubye Bryant -
Review 44 (2023-02-02 - Rating: 5)
Moore Quality Air is my new “go to” company for all my HVAC needs! I started out being impressed they answered the phone when I called, no voicemail. It only got better from there! I ended up needing a new furnace. Their response time was immediate, their professionalism outstanding, they were on time and answered all my questions in a respectful, responsive manner. A special shout out to Anthony, Julian and Jorge who explained the process every step of the way. It is the first time a contractor has shown me their licensing without my having to ask. I can’t recommend them enough! -
Review 45 (2020-10-05 - Rating: 5)
From start to finish, these guys were top notch.Joe C. came out for our initial diagnostic appointment on Friday & was on time, up front, honest, hard working, & easy to talk to. He didnt give us any bull about our options re: our broken heat. Because of the upfront nature of this company, we decided it was time to replace the entire unit. Joe gave us time, without any pressure to make a big decision, to figure out if we wanted to just repair or replace our entire system. He came right back to finalize measurements & get us scheduled for the install.Jorge & Julian showed up bright & early Monday morning to install our new heating & air. They worked their tails off all day to have the entire install completed by the time I was clocking out of work at 5pm. Im currently sitting in comfort again in my living room as I write this. Would give them more stars if it were an option. Overall a great experience &I will not only use this company again, but I will gladly refer any of my friends in need to these guys as well b/c I know theyre in honest, capable hands. Thanks again! -
Review 46 (2020-10-28 - Rating: 5)
I had my water heater replaced, and did not hesitate in calling Moore. They had replaced my heating and cooling system last summer, and was extremely impressed with all aspects of their install. As usual Jorge and Julian again did an amazing job. They were on time, professional, knowledgeable, and friendly. They went above and beyond what is expected. Not only did they install the water heater, but added additional items in order to minimize damage if water heater breaks down in the future. Once again, very impressed. Thanks again Jorge and Julian. -
Review 47 (2020-04-28 - Rating: 5)
We had a conversion completed this year from swamp coolers to refrigerated air and I was extremely impressed with the Knowledge, Quality, and Professionalism of the Moore crew. Anthony came out and completed a thorough assessment of what we needed and patiently answered my many questions. Manny, Julian and George completed the installation and worked to ensure I was happy with the install. They came up with creative solution when problems with my house arose, I couldnt be happier with the work they performed. They take pride in what they do and it shows. I would recommend Moore to my grandmother. Thanks guys! -
Review 48 (2024-04-25 - Rating: 5)
We had a high-end swamp cooler, but it wasn’t good enough for me. We contacted Moore Quality Air to look into installing central air. Johnathan came out and we looked at options together. The cost of installing central air was far above our budget, so we decided on getting a Breezeaire Evaporative Cooler.I cannot give this cooler a high enough review. It is so quiet I wouldn’t even know it is on except that it is so effective. It also works well in high humidity. In fact, during the wonderful humid Monsoon Season in New Mexico my Breezeaire went out. When it was up and running again it was 79 degrees and 45% humidity in my house. 15 minutes later it was 70 degrees and very comfortable.As for Moore Quality Air, I have never dealt with any company with this level of customer service. Johnathon is always available, prompt, friendly and professional. Joel installed my unit, my new water heater and came out to repair my Breezeaire. He is very knowledgeable, friendly, prompt, efficient and capable.On the morning of July 12 our Breezeaire stopped working. I called at 6:00 AM and left a message since Moore Quality Air doesn’t open until 8:00. Johnathan called me before 8:00 to see what I needed. They were not able to get there in the morning but gave me a window of 1:00 to 5:00. Joel called me before 1:00 and came to fix my A/C. In fact, when he came to install my unit, install my water heater, set my A/C up for the winter or summer, and fix it when it went out, Joel has always been early. My time, like yours, is valuable and he realizes that. Due to the service agreement none of these visits have ever cost me a penny. (Except for the installs of course.)Long story short, I am sitting in a very cool house as a very satisfied life-long customer of Moore Quality Air. I am quite glad I found them.Follow up. Lawrence Barela came out this week to turn on my A/C. As with every experience I have had, he was very professional and efficient. I have had nothing but good experiences with Moore. -
Review 49 (2020-07-09 - Rating: 5)
I quoted out having my home converted to refrigerated air. After 4 quotes, Moore came back with the best quote for a panel upgrade and install of a Mini-split AC system.I was impressed with their quote, professionalism an how the owners talks well about his people.They recently finished and it works amazingly. Julian, George and Lawrence worked hard, paid attention to the details and were very customer service oriented. They answered all of my questions and I could not be more pleased.One of the best group of contractors I have had do work for me. I look forward to working with them again.-MB -
Review 50 (2020-07-15 - Rating: 5)
Today Moore Quality Air installed a brand-new air conditioner on my house. Its working great. George and Julian, whom Ive worked with before, showed up on time, were friendly and helpful, got the job done quickly, and were pleasure to do business with. I am very pleased, and it was good to see both these great guys again. Good work, George, Julian, and Moore Quality Air! -
Review 51 (2023-10-23 - Rating: 5)
I have used Moore for many years to start up and shut down my swamp cooler. They are always on time, professional and do great work at a reasonable price. Technician Joe Castillo is the best! -
Review 52 (2020-09-30 - Rating: 5)
We finally decided to do a conversion from evaporative to refrigerated air. Anthony came out to the house and was awesome. Very professional, patient with our questions and extremely knowledgeable. Jorge, Julian and Lawrence performed the install and did a great job. They explained everything in detail. I highly recommend Moore Quality Air! Great job guys! -
Review 53 (2019-02-06 - Rating: 5)
George and Manny were great when it came to replace my old furnace. Would recommend this company to anyone regarding their heating system.They worked around our schedule and performed the work within 2 hours. A great team to work with .Did all the required work and then some. Explained the new equipment and how it would work.Thanks again, Moore Quality Air. -
Review 54 (2022-09-09 - Rating: 5)
Last month I called Moore Quality Air to have a technician come out and do some repairs on my AC as it was icing up and not cooling at all. When Joe came out to check the system they found that the condenser was leaking refrigerant and the entire system was failing and was not worth the cost to repair , Joe showed my wife and I options for a new unit and also helped getting financing with a program that has 0% interest for the term of the contract 👍. Long story short Julian , Lawrence , Jorge came out the following week and did a fantastic job on the new unit , they were on time , professional and did some wonderful craftsmanship on the new duct work and electrical and installed a quality Rheem unit again workmanship was excellent and they completed the job in 6 hrs . Also needed a electrical panel upgrade and Julian and Lawrence came back out again a couple weeks later and did a wonderful job on the panel and new meter connection all I can say again is Moore Quality Air is fantastic company to work with and I will recommend them for any of your HVAC and electrical services that you may need .👍. And a big Thank You to Johnathan for your help and taking care of your employees the way you do. -
Review 55 (2020-07-24 - Rating: 5)
One of our 2 HVAC units failed after 15 years of service. We decided to replace both, since the life-expectancy of the working unit was likely short, and newer units would be more efficient.Anthony, one of the owners, came within a couple of days of contacting him and provided an estimate that afternoon. Ours was a fairly straight-forward replacement using the same manufacturer and no changes to units’ tonnage, footprint & ductwork.Anthony explained his recommendations and options well and provided documentation for the company’s licensing and expertise. He responded promptly to some questions we had following our meeting, and we were impressed by his honest assessment of our needs. Estimates from 3 companies were very similar, with Moore being slightly less than the others. That along with our confidence that Moore would do a good job for us sealed the deal.Replacement took place just 4 days later. The crew arrived on schedule, along with a crane to remove/replace the rooftop units. George, Julian, Lawrence & Jonathan did a great job getting everything installed and running, including replacing 2 interior thermostats (right down to spackling the holes visible from the old thermostats’ mounting screws). By lunchtime, we were enjoying a nice, cool home again!Even though we have an annual service contract with another company which we like, we chose Moore Quality Air to replace our units, and we highly recommend them. -
Review 56 (2022-04-08 - Rating: 5)
Moore Quality Air is definitely a professional, quality, customer service team. We switched from a swamp cooler to refrigerated air, which included a new furnace and a electrical service panel upgrade.We received courteous, knowledgeable service from the first phone call to Jonathan, Anthony explaining the Rheem product and estimate quote and continued through the install.The install crew of George, Lawrance, Eric and electrician Julian arrived on time, were ready to work, and are a happy bunch. Each one is very knowledgeable of their own task yet work together as a team. They kept us informed on the steps and answered any and all questions we had during the install. All needed permits and city inspections were pulled and scheduled by Moore. And they CLEANED-UP after themselves!!We will definitely use Moore Quality Air on any future work needed and can honestly recommend Moore to anyone looking for quality work and employees. -
Review 57 (2024-03-28 - Rating: 5)
Very good experience with this company overall. Great customer service, reliable, friendly. Came recommended to me by family member whos used for years. Got new cooler and maintenance and very happy. Lawrence Barela helped me out this time. -
Review 58 (2021-02-26 - Rating: 5)
Excellent service from the first phone call. Anthonys detailed estimate visit , and George, Julian and Lawrence came in and did the work. Julian and George also came back the next day and changed out our kitchen and living room ceiling fans with updated electrical boxes and installed our new ceiling fans. Great job!! This company is definitely 5 stars. I would absolutely recommend this company to others. -
Review 59 (2019-04-10 - Rating: 5)
Moore Quality Air recently installed a new heating/ac system for us. George, Manny, and Julian did an excellent job, completing the work in a timely, professional manner. Our experience from the initial consultation with Anthony to the final installation has been nothing but positive. We will recommend Moore to our family and friends and well definitely call them for our future needs. Curt Comstock -
Review 60 (2020-01-15 - Rating: 5)
We were in need of a central ac/furnace replacement and received 3 quotes. We decided on Moore Quality Air to do the install. We scheduled the install and the crew arrived on time and ready to go. The install was completed quicker than I anticipated, any questions I had were answered to my satisfaction, the crew did a complete cleanup, reviewed all documents and were off.Moore Quality Air was referred to us by a friend and the presentation, site survey, and price sold us compared to the other company’s that came out.We were impressed by the quality work and scheduled their electrician to do another project. That job was completed as well to the same high standards.I highly recommend this company! -
Review 61 (2020-06-06 - Rating: 5)
Jorge and Julian work great as a team. Very knowledgeable, meticulous, and their work is neat and clean. GR8 work ethic!Kudos to Lawrence for helping out on the first day. -
Review 62 (2018-04-01 - Rating: 5)
Recently my water heater had a small leak and I was referred to Moore Quality Air. The owner Anthony Hughes arrived and installed a brand new water heater in a timely manner. The quality of work was excellent! The service was excellent! Will definitely recommend Moore Quality Air to all of our friends and family for any heating, cooling and plumbing needs! This is a great company that actually cares and takes pride in their work!!! Thank you thank you!!! -
Review 63 (2021-02-19 - Rating: 5)
My furnace went out on a Tuesday and they were able to replace it within 2 days during a severe cold snap, even with an excess of other work. Jorge, Julian, and Lawrence showed up on time and within a few minutes were already disconnecting the old furnace. They were very professional and everything was completed within a few hours. Ive been using Moore QA over the past couple years to close down/start up my cooler/heater each spring and summer and its always been a good experience. Would certainly recommend them if youre looking for estimates on cooling and heating work. -
Review 64 (2020-05-27 - Rating: 5)
Our first installation of a central AC unit was with Moore about 4 years ago and their overall product, service and advice was outstanding so I came back a second time on 5-26-20. You MIGHT find a lower price from the big guys but you wont get the quality service, product and support youll get from our local (NM) guys at Moore. Anthony Hughes (co-owner) got us set up with a rooftop LG mini-split AC/Heating unit that was installed and operating beautifully. It cools our 2 west facing bedrooms very quickly and efficiently and doesnt require ugly ducting that you see with central air units. His installers, Julian and George did outstanding work. Thorough, professional, neat, respectful, patient and engaging. Theyre the best by far and Id not hesitate in recommending Moore to anyone!! -
Review 65 (2023-06-22 - Rating: 5)
Super happy with my service. The AC went out and trying to get someone here before the temp got to 100 was a challenge! But they were here the next day! John (? If I remember his name correctly- I hope cuz he was so professional & nice) assessed the issue, show me where to find the age of my ac and heater, checked the breakers and then went to the roof. When he came down, he hooked up the dead part to his meter, showed me what it was supposed to read (it wasnt reading) and explained what that part did. He also showed me a video of the unit. He replaced the part and I was cool again!Very grateful that he took the time to review how it was supposed to work, showed the bad part and replaced it - everything was done very quickly and reasonably priced.Thanks, we are keeping you! -
Review 66 (2023-02-16 - Rating: 5)
Fourth review: 15 February 2023Quality Air saved the day – again. My water heater quit (completely) yesterday so I called them ASAP! Jonathan got me scheduled for first thing this morning for a new water heater installation. Jorge and Lawrence arrived before 9am and were gone before 11am – very efficient and knowledgeable at their jobs. They answered my questions and showed me how to drain my new water heater. They were respectful of property and did good work. Moore Quality Air has installed my furnace and my water heater – they are the ones to call. They offer a 5% military discount that saved me over $100 today. Many thanks, Jorge and Lawrence, for your expertise. Moore Quality Air is definitely a 5-star company.Third review: 19 May 2021YES! Moore Quality Air does it again. I love these guys and don’t bother to shop around anymore since I KNOW they’re going to do a grade A job (they always do). Today, Jorge and Julian came out to upgrade my swamp cooler to central air. Jorge and Julian showed up at 9am (always punctual) and left at 3:45pm. They worked all the way through and did a great job on the installation! These are the two you want working on your central heart/air (or swamp cooler). Moore Quality Air does it all!If you’re new to New Mexico and on the fence about getting central air installed, I have two words for ya: Monsoon Season. Jorge explained monsoon season to me and that’s all I needed to hear to make up my mind. Swamp coolers do work (typically -10° from the outside temperature), but when monsoon season hits, all swamp coolers will do is circulate damp, muggy air. Sounds great, huh? Central air is the way to go and Moore Quality Air will definitely do it for you – they’re the ones you want to call... and ask for Jorge and Julian.Those two are thorough! They explained my new system to system to me – how to keep it running like new, and patiently answered all of my redundant questions. Thanks, guys (muuuch appreciated)!Moore Quality Air hooked me up today! My new central air system is now up and running just in time for summer.Thanks again, Jorge and Julian! Grade A work, guys.Second review: 07 January 2021Today Julian came out and installed a new thermostat for me - good guy! I had an old thermostat and it looked terrible (from the 90s) on my wall. Julian switched it out for me - relocated it to a better location and installed it dead-center (I have OCD) in its new location. I had NO clue how to install my new Honeywell smart thermostat so Moore Quality Air came out and saved the day! Julian was in and out, respectful, pleasant, and (knew what he was doing) did a great job - I have heat now! YEAH! Thanks, Julian!First review: 03 December 2020Moore Quality Air is good to go! Real quick, they also offer veteran discounts (thanks, guys). Today, Lawrence came out to service my heating unit. This is a new house (to me) and it has an older heating/air system that I am not familiar with, but Lawrence with Moore Quality Air was and 20-minutes later, I could finally feel the heat circulating through my house (finally)! Thanks, Lawrence! Im glad I called these guys - theyre responsive, on time, and do quality work for a more than fair price. Ill be calling them again once the weather starts getting nicer. Thanks for coming out today, Lawrence. Dont forget to ask about their Silver Plan Membership when you call. Grade A work, guys - I appreciate it. -
Review 67 (2020-03-22 - Rating: 5)
We did our homework and had several quotes. Anthony was the most proficient and honest, making our final decision to use Moore Quality Air an easy one! When George and Julian came out to do the job, it was obvious they had our needs in mind and kept us up to date on the entire process. They never left a mess, they always had a smile on their faces and went the extra mile in every area to make their work top notch. No need to look elsewhere, this company is THE ONE! -
Review 68 (2019-11-20 - Rating: 5)
We had Moore Quality Air to replace our refrigerated air ac because Anthony has been great work with. He explained how things work in details. He is also friendly and answered all our questions and our cat likes him a lot. On the installation day, Manny, George, and Julian are prompt and friendly. They are approachable. Competed our installation in a good time. Responded to our concerns cordially and took care of them in a timely manner. -
Review 69 (2018-11-11 - Rating: 5)
I will just lump on the rave reviews for Moore Quality Air 5 + stars! I have had past work completed by them and can say this is a company of integrity with every job they tackled for me. I needed piping for a water softener installed and their plumber Joe Castillo arrived to ensure it was properly installed to fit our needs. Joe is a genuine professional who is efficient in his work and is concerned about the whole system working in harmony. Thanks again Joe and everyone at Moore Quality Air for your commitment to your customers! I will continue to recommend you! -
Review 70 (2018-10-18 - Rating: 5)
What a great company to work with! Our heater went out, and Anthony came by same day to take a look. We had a new furnace installed same day as well! It was refreshing dealing with someone who did not try to up sell us to buy a more expensive unit that we didnt need. Manny and George did a great job putting it in. They were very professional, fast and easy to work with. We will definitely use them when we need to replace our swamp cooler and water heater next year. Thanks for all your help and keeping us warm, guys! -
Review 71 (2020-07-13 - Rating: 5)
This is a professional team in all respects. Management walked us through the steps of selecting and financing a replacement heat pump. Once the decision was made, equipment was delivered and installed on time as scheduled. Installers Julian and Jorge were friendly and curtious at all times. I would recommend Moore Quality Air to anyone.. -
Review 72 (2021-01-14 - Rating: 5)
We started using Moore Quality Air after the company that installed our refrigerated air/furnace messed up the installation. Recently a pipe from the furnace started to drip. I called late in the day and was told Lawrence would be here shortly. Lawrence arrived, assessed the situation, explained what he would be doing and set to work. When he was finished, he showed me the repair and cleaned up the area all the while being very pleasant and professional - even though we found out he had already clocked out when our call came in. -
Review 73 (2021-12-13 - Rating: 5)
I called Moore Quality Air for 2 issues: electrical and plumbing. Julian and Lawrence arrived right on time. The electrical was solved within minutes and it was determined that I needed a new hot water heater. They were able to obtain a new one and install it within a few hours. It was a great experience. They were professional, knowledgeable, friendly, they communicated very clearly, and did a wonderful job of cleaning up.Two weeks later I had to have my garbage disposal replaced. Lawrence came and again did a great job. I highly recommend Moore and I know I will definitely call them for future projects. -
Review 74 (2017-10-31 - Rating: 5)
Moore quality air did a great job. Requested them to do a tune up on furnace. They were prompt and on time. Blower motor needed a good cleaning they addressed the situation and price was reasonable. I would recommend them to anyone needing work done. Anthony did great job very professional and informative. -
Review 75 (2022-07-11 - Rating: 5)
We had Moore Quality Air update our dilapidated swamp cooler to a modern refrigerated air conditioner. Anthony was great, showed us all our options and explained the pros and cons for each.The installers, George, Julian, and Eric came in and installed the unit within the day. They were professional, courteous and clean. I had no concerns with them in my home when I had to leave for a while. Any time I had a question they were happy to answer. They even noticed a leak at our hot water tank and repaired it while there was access. The quality of workmanship and professionalism is un-matched. Good work! -
Review 76 (2020-05-28 - Rating: 5)
Just had a new Seeley Breezair unit installed and was very pleased with the process from beginning to end. Anthony Hughes was excellent in providing a thorough estimate of expected costs and answering questions that I had. George and Julian installed the new unit and were both very professional, answered all questions, and solicited my input on required decisions that needed to be made. They went above and beyond my expectations in making sure that my experience with Moore Quality Air was a positive one. -
Review 77 (2020-01-15 - Rating: 5)
We were very impressed with this company and wouldnt hesitate to recommend them to family, friends, or mere acquaintances. Anthony was our first introduction to this company when he arrived to evaluate our needs and educate us on their products. Based on his professionalism and knowledge, we were extremely confident in choosing Moore Quality Air. Our confidence proofed justified, when the crew arrived on time and the quality of their workmanship became apparent. Manny, Julian and George each demonstrated high quality knowledge and skill as they worked to install the system in our home. They worked together like a well oiled machine! -
Review 78 (2021-05-13 - Rating: 5)
We had a swamp cooler replaced with refrigerated air, a new furnace installed and new ductwork for both. Everyone associated with this company was professional yet personable, knowledgeable without being judgmental, efficient without being pushy and just plain honest and hardworking. Even the city inspector complimented their work! Do your research, of course, but we would definitely recommend Moore Quality Air to anyone needing an honest, reliable HVAC company. -
Review 79 (2020-01-15 - Rating: 5)
I contacted Moore Quality Air initially for the installation of a new smart thermostat. Right from the beginning they were honest and upfront about price and the product. Once Julian was here, I spoke with him as well as Jonathan and Anthony at length about replacing my 14 year old combo ac/heating unit on the roof. They answered all of my questions and even sent me info on the unit so I could research as well. Their prices were the best and the service is outstanding. Manny, Julian and Jorge did a fabulous job - above and beyond what I expected. And they were quick and highly efficient! I cannot say enough good things about them and suggest that if anyone is looking for an honest, reputable and affordable HVAC company give Moore Quality Air a call! -
Review 80 (2018-09-03 - Rating: 5)
After researching contractors I chose Moore Air based on reviews from other homeowners. The process was easy and everything was explained up front and in writing. On the day of the install the crew was on time and extremely professional. The install went quicker than I would have thought plus the crew cleaned up after they were finished so the only thing I had to do was enjoy my new AC split unit. Great job Moore Air and thank you! -
Review 81 (2019-04-24 - Rating: 5)
I got five different bids from Moore Quality Air, Albuquerque plumbing heating and cooling, Thompson heating and air-conditioning, Affordable Service Plumbing, Heating, Air Conditioning and Electric and Air Conditioning systems.Moore quality air had the price and the quality that I was looking, with the discounts they offered I saved over $2000.00 compared to one of the other bids. Anthony one of the co-owners came to my house and took the time to make sure that what he quoted me is exactly what I needed and nothing more.Manny, Jorge, and Julian did a fantastic job. They were very professional and friendly. Now Im ready to enjoy my summer without having to mess with those nasty swamp coolers. I would definitely recommend Moore Quality Air. You will not be disappointed! -
Review 82 (2018-07-03 - Rating: 5)
Anthony, Jonathan and his crew did a fantastic job on our recent furnace and A/C installation. Mainly I appreciated all of the excellent information that was provided before the install. Anthony and Jonathan want their customers well informed so an educated and best for your situation decision can be made for the type of unit that they install in your home. In my experience their attention to detail and follow through is unmatched. I have referred family members and friends to Moore Quality Air. -
Review 83 (2024-05-05 - Rating: 5)
I recently converted from a swamp cooler to AC. Julian, Lawrence and George were outstanding. Kept me in the loop every step of the way and answered all my questions. Great crew! -
Review 84 (2019-06-14 - Rating: 5)
We highly recommend Moore Quality Air. We recently moved here from Dallas, and we needed to have our AC system checked, especially since its getting hotter now. We were able to book an appointment on the day & at the time we wanted with no problem. We were extremely impressed with the gentleman who came out, Anthony, who is also co-owner of the company. He spent alot of time with us explaining everything that he had done, and the things he recommended we have done. He also gave us alot of good information. We were also impressed with all of the benefits of their maintenance agreement, and their prices are very reasonable. It is not always easy to find honest, trustworthy people or businesses, especially these days, and we feel like we have found that with Moore Quality Air. We feel confident that they will be able to help us take care of our home service needs for a long time to come. Thank you Anthony & Moore Quality Air!! -
Review 85 (2022-04-09 - Rating: 5)
We met with Anthony of Moore Quality Air who was extremely knowledgeable about heating and air conditioning. He answered all of our questions and gave us fair quotes and explained the procedure to replace our units for two systems .We decided to proceed with Moore which was on a Friday. On the following Monday, the crew from Moore consisting of Lawrance, Eric, George, and Julian arrived as scheduled and began the arduous task of replacing our units. They were efficient, knowledgeable, friendly, consulted us on matters, met their timeline, and left the area clean. We couldnt recommend Moore Quality Air more highly. -
Review 86 (2020-03-08 - Rating: 5)
We had a GREAT experience with all of the folks we worked with when they installed new furnaces and new AC in our home! Many thanks to Anthony, George, and Julian!! We highly recommend Moore Quality Air of Albuquerque- these are some of the best young people in the business! -
Review 87 (2020-10-16 - Rating: 5)
Moore Quality Air is my go-to company for all of my heating, cooling and plumbing needs. They have been reliable, responsive and helpful for many years. Today, Lawrence Barela did my winter conversion. He did a terrific job. I am always delighted! -
Review 88 (2019-10-30 - Rating: 5)
My husband and I just upgraded our heating and cooling system, hot water heater to a top of the line tankless and an electrical panel upgrade. Excellent work from the whole team. Jonathon and Anthony with planning and budget help that best suited our home. To Julians knowledge of all things electrical. Joe meeting our extra plumbing needs with a Aquasana water softener and filtration system. As well as Jorge with his hard work. All were professional and take great pride in the work. HIGHLY RECOMMENDED!!! Thanks Moore Quality Air -
Review 89 (2018-07-13 - Rating: 5)
Joe is my go-to technician for cooling and I couldnt be happier with his service. He is knowledgeable, experienced and completely explains all options for solving your problems. His recommendations are right on and he is prompt, friendly and efficient. He is through and goes above and beyond to ensure everything is working smoothly. I have no hesitation in recommending him.Anthony is just as professional as far as heating goes. And Jonathan is great at arranging all your appointments. I have the maintenance plan with them and am confident they will serve all of my home needs. Great company. -
Review 90 (2020-11-17 - Rating: 5)
Jorge, Julian, and Lawrence were our installers for a new HVAC system. They did a great install, much cleaner and more functional than the one they replaced. They did exactly what they contracted for and then some. I highly recommend Moores and this outstanding crew. -
Review 91 (2019-03-06 - Rating: 5)
Joe Castillo was the technician who flushed my hot water heater today. He has been the technician who installed the heater 3 years ago and flushed it last year as well. He is very nice, explained the process to me, and cleaned up after himself. I highly recommend Moore Quality Air. -
Review 92 (2021-10-18 - Rating: 5)
George and Julian did a great job replacing furnace and thermostat. They arrived on time , were professional and kept the work clean. Answered all my questions. I will recommend Moore Quality Air to family and friends. -
Review 93 (2019-03-25 - Rating: 5)
Moore Quality Air is a terrific company to do business with. Their customer service is outstanding. Their technicians are efficient and very knowledgeable. I have used them on several occasions now and couldnt be happier. My technician, Joe, not only fixes the problem but gives me a short tutorial on maintenance and how to avoid more serious problems in the future. I could not be happier with his work or with this company. -
Review 94 (2018-07-17 - Rating: 5)
We have worked with Jonathan, Joe and crew for at least 5 years now and they are our first choice for both our personal and rental property HVAC and plumbing needs.They are reliable, efficient, honest, fair and above all trustworthy. Joe, who we work with most, is a true gentleman and committed to the quality of his service and to how he cares for his customers.I recommend Moore Quality Air unequivocally. -
Review 95 (2018-09-15 - Rating: 5)
We have worked with Anthony since he was a Technician at another company! He worked his way up at that company and we followed him to Moore Quality Air as he was always kind, knowledgeable and inventive! (We have an ancient refrigerated unit). His partnership with Johnathan has made for a wonderful team! All the techs are so reliable too! Anthony was very patient as we decided on a new swamp cooler unit (cost was a big deal) for us. They installed it in the late summer of 2017 (we reverted!) It works so well! We are very cool AND our electric Budget billing went down 30.00 a month as of August this year! They are still keeping the refrigerated unit going - great for the monsoon time. So, thanks to all at Moore - great team you have created. R. & P. Benavides, Corrales -
Review 96 (2024-04-10 - Rating: 5)
Lawrence Barela serviced my 10 year old hot water heater by flushing out the sediment. He called to let me know he was in route, on time, efficient, and courtesy. Ive used Moore Quality Air for twenty years! and.... they have provided stellar service always. -
Review 97 (2024-03-15 - Rating: 5)
Thank you so much for being prompt. Called Moore Quality at 2:00 pm and they were there by 5 pm. Lawrence B. was very efficient and courteous. He showed me exactly what was wrong and showed me the part that malfunctioned and why. He took the time to explain what he was doing.Thank you again Lawrence -
Review 98 (2022-03-04 - Rating: 5)
The Moore team of Jorge, Julian, Lawrance and Eric were amazing. Their boss Anthony met them on the 1st day and made sure all equipment was to his specs. Their team work made everything go seamlessly! They called to let us know they were on their way (as promised). They were very polite and professional. They completed work on schedule, cleaned up after the job, and went above and beyond what they promised to do! We would definitely recommend Moore Quality Air. -
Review 99 (2022-09-13 - Rating: 5)
We always call Moore Quality Air for our HVAC needs, but they also do plumbing work! Today, we had Lawrence come out to help us with some tricky bathroom faucet leaks (and installation of new faucets, etc).The work was done quickly, efficiently, and we could not be more pleased with the new hardware. Goodbye pesky leaks, and thank you Lawrence!! -
Review 100 (2021-06-04 - Rating: 5)
Our Air Conditioner stopped working just as the Memorial Day weekend began - hottest day of the year! Lawrence Barela installed a new fan and 2 new fuses and saved the day! Thank you, Lawrence for being so helpful, professional and knowledgeable!We have used Moore Quality Air for all our needs for many years. They are wonderful, fairly priced and their employees are all very knowledgeable and personable.We recommend them highly!Donna & Terry Hannon -
Review 101 (2020-06-13 - Rating: 5)
Anthony is a pleasure to work with and extremely knowledgeable. He gave various options for heating and cooling. Anthony was fair with his price and brought the highest quality and attention to detail to the job. We have wall furnaces that needed attention. One needed be replaced while the other he admitted could continue to operate if serviced alone. The team also replaced our gas line through out the house that needed to be uniform or consistent in size and were in code violation. We also had a brand new evaporative cooler and full electrical overhaul on a house built in the 50s. For a job that was not so small, this team led by Anthony made short work of it and was done in no time at all. Thanks for making us feel at ease and confident with who we selected. No buyers remorse whatsoever. -
Review 102 (2022-01-26 - Rating: 5)
Moore Quality Air installed a new water heater for me. My heater was at the end of its life cycle so I decided that ii would rather replace it now than go thru the grief of no hot water or, worse yet, leaks.It was quick and easy to contact John and Joe and have them come look at what I was requesting. They showed up on time and were helpful and courteous. They quoted a price at that time, and we agreed on a day for the installation to occur. Prior to the installation time, I was contacted to confirm the day and time for the installation to occur.On the scheduled day, I was contacted and informed that they were on the way and would be onsite within 15 minutes, which they were. Lawerance, arrived and instantly begun draining the existing unit for removal. Within a few minutes, Eric and George arrived with the new water heater. We went over the expectations, and they gave me a time that they anticipated being complete. These men were all knowledgeable and hard working. They worked well together and did a very good job. All of the work was installed level, square showed they had pride in their craftsmanship. They were completed and the water heater was making hot water quicker than the initial indicated estimate.George, Eric and Lawerance should be commended for the job that was performed and the manner in which the work was completed. I would definitely recommend Moore Quality Air for any project that you have. This is actually the second time that they have done work for me, and I will contact them for future work. -
Review 103 (2021-03-31 - Rating: 5)
Lawrance, Julian and Jorge came and installed my AC and Heat...they were awesome and did an amazing job; explained everything. Anthony with Moore Quality Air was professional and upfront in the begining of the process, and he was right. His team definitely delivered. Good crew, good company, just really good stuff all around from these guys. -
Review 104 (2019-03-10 - Rating: 5)
Superb customer service and as their company name implies quality work! I highly recommend Moore Quality for your Cooling/Heating needs...they will not disappoint. They replaced two swamp coolers for me, and from start to finish they exceeded all my expectations. Great company and I appreciate their punctuality and continued follow-up throughout the installation process. -
Review 105 (2017-04-18 - Rating: 5)
We called and spoke with Anthony about our ac needs for a new house we purchased recently. When he came to our house he explained the different options we could go with and the benefits of each ac unit. When my wife and I ask him which he would recommend he said the cheaper unit would be best for us. That was very comforting knowing he had our best interest in my mind and not trying to make the most money off of us. Anthony was very helpful and extremely knowledgeable and very professional through out the process. When Anthony and the guys from Moore quality air showed up to do the installation they were very professional and quick and their work was very clean. We would definitely use the guys from Moore quality air again for any future ac or heater needs. I have recently referred them to my mother for a new ac unit as well and will recommend them to anybody! -
Review 106 (2017-06-08 - Rating: 5)
My entire experience with Moore Quality Air has been exceptional.I was very impressed when Anthony and Jonathan came into my home and explained to me all the options I had for a new cooler. The knowledge and experience Anthony and Jonathan had combined helped in my decision to purchase a new Breezair unit. The installation was also an experience because I received first hand information on how my Breezair was constructed and most importantly how it operated. After the installation Anthony and Jonathan made sure I knew how the remote for my cooler worked and then they congratulated me on my new purchase.A few weeks later i received a call from Anthony and he called to ask me how I liked my new unit. I was impressed that Antony followed up with a phone call to ask me about how everything was going ( another fine example of great customer service). Since the time of my installation, Moore quality Air has installed another Breezair unit for a co-worker and currently are servicing coolers for my brother and sister. -
Review 107 (2022-09-08 - Rating: 5)
Converted to HVAC from Swamp cooler. They replaced the swamp cooler with AC unit and we now have a new heater. Julian and Lawrence finished the job in one day and were extremely professional. I highly recommend Moore Quality Air. -
Review 108 (2020-06-18 - Rating: 5)
Great company! I needed to replace an old system and Anthony, one of the owners, let me know what could be done and provided several options to choose from. George and Julian did a great job with the installation, including an additional return air vent. Everyone was professional, knowledgeable, and friendly. -
Review 109 (2021-02-20 - Rating: 5)
Great quality work at a fair price. Had a new furnace installed. Plus, when the old one started developing issues on a cold January morning, the found time to come the same day. Another local company I had used said two weeks!! Never use anyone but Moore. George, Julian & Lawrence 5 *. -
Review 110 (2022-10-06 - Rating: 5)
Turned on my heating system and did a complete safety check! The also did a complete Carbon Menoxide check! Great service and very friendly professional worker! My thanks to Lawrence Barela of Moore Quality Air as his professionalism has made me a new customer! GREAT work by this outstanding employee!! -
Review 111 (2021-07-26 - Rating: 5)
We used Moore to do our new HVAC system. Anthony was extremely helpful with educating us about refrigerated air. The installers, Jorge and Julian, were extremely polite and helpful. One of the things that impressed us was the fact that they left our garage cleaner than they found it. They also made sure we understood how to use the system. This company does system checks for free for the first couple of years so that is also quite impressive! We would highly recommend. -
Review 112 (2019-04-05 - Rating: 5)
Anthony and his crew have been exceptional throughout the entire HVAC process. I had a new furnace installed and switched from a swamp cooler to refrigerated air and they have made the transition so easy. They completed the work in a single day. What has stood out to me is their response and service after installation. Due to my homes configuration, some follow up maintenance was needed and they were quick to respond, come out and take care of it. Every time I messaged Anthony or Manny, they responded very quickly and were always great to work with. I cant say enough about how pleasant working with them has been. By far the best customer service I have received living in ABQ! Thanks for all your hard work guys!! -
Review 113 (2021-03-15 - Rating: 5)
These guys were great. I had 2 Rheem air conditioning systems in the house that had made it to 20 years without any problems, so I decided to replace both with the same brand in the off season. Now that companies can no longer get the old refrigerant, anything goes wrong with the equipment and theyll have to replace it anyway. And likely in the middle of July.I talked with the owners Jonathan and Anthony and got an estimate that was a very competitive price. The difference between them and the other estimates was they gave one price for the whole job, no matter what they ran into. My install even had a crane rental involved, which was still included in the price.The install team (Julian, George, and Lawrance) showed up exactly when they were scheduled, and got down to business. I talked with them a little throughout the day, you could tell these guys took pride in the job they were doing and how everything worked and looked after they were done. One side of the house was not easy and required new refrigerant lines in the attic, new thermostat wires, and a complete rebuild of the ducts attached to the unit. They left both new units looking much better than the original installers did with the old ones 20 years ago. They also pull the permits, schedule the city inspection for you, and handle all the warranty paper work. The way the install was done was even complemented by the inspector, which is the most Ive ever heard one of them say. -
Review 114 (2020-03-04 - Rating: 5)
We switched from swamp coolers to refrigerated airOur house is 3000 square feet so we had to replace 2 units.We also got 2 new efficient furnaces.Previously one of our coolers was on the roof of our 2 story house and they were able to move it down it to the ground level and now both refrigerated air units are at ground levelAnthony(one of the owners) was extremely knowledgeable and friendly.After making some calculations he was able to calculate the size of units we needed.and explained step by step the process involved.After having made some other inquiries,I was extremely satisfied with the priceI feel we got a very good deal.The installation process was flawless,It took a little over 3 days.All their employees were extremely helpful, knowledgeable and professional.After the work was done ,Anthony did a walk through with me once again explaining how everything worked, He then explained how the thermostats worked and personally helped me download an app so I can control my thermostat from my phone.This company definitely deserves 5 stars and I will definitely recommend to friends and neighbors -
Review 115 (2021-01-11 - Rating: 5)
Since we used these guys to replace a heating/air unit months ago, we reached out to them again when it was time to replace our hot water heater. As always, from start to finish, working w/ these guys was as painless as this process could be. Jonathan & Joe were courteous, prompt, professional, and never made me feel like I was being taken advantage of. All parts were in & install began the very next morning. Larence & Jorge worked fast & had our hot water back up & running in no time. 10 outta 10 would (and will) recommend these guys to anyone I know. -
Review 116 (2018-09-13 - Rating: 5)
Owning a 2 story house with both the hot water heater & the furnace being upstairs n built in 1993 with a swamp cooler, presented a real challenge for a retrofit split unit install. Anthony & Jonathan both accessed the project & the results were absolutely amazing. Their crew are all very professional n well trained n after a few hiccups (Crawl space only allows an arm to fit though) I got the cleanest most tidy amazing new system & hot water heater all absolutely professionally installed. They keep in contact with me the entire project start to finish n did the cleanest work, I’ve ever seen. Kudos to Moore Quality Air n the entire nice crew that runs, operates n installs this SUPERIOR QUALITY & WORK ETHICS OF THIS COMPANY! -
Review 117 (2022-06-03 - Rating: 4)
We have been using Moore Quality Air since April 2018 and have been pleased with the service we have received - we do have a contract with them to service our air conditioners and heaters once a year. Our daughter has also used this company almost as long, so when the service men come to our house, they then go to hers. Our last service visit was on June 2, 2022, when Lawrence Barela inspected the air conditioners - a job very detailed and through - as we have come to expect from Moore Quality Air. -
Review 118 (2018-11-07 - Rating: 5)
I moved to NM a few weeks ago from Iowa. (BTW, I am not related to this company although we share the same last name.) I wasnt sure if the furnace in my newly purchased house had been checked yearly so I called Moore Quality Air. I have a Rheem furnace and they service Rheem.I talked with Jonathan and we discussed the furnace(one stage, two stage?) and programmable thermostats. He gave me several options and said if there was a thermostat I liked, the tech would install it for $20. That is the route I took.I called Monday and today(Wed.) Joe, the tech, came to my house. He showed me the parts of the furnace and explained how each functioned. He noticed the condensation drain was inclined back into the furnace and he changed it to drain down. He changed the air filter and installed my thermostat. I mentioned the crooked vent cover on the entry wall and he went to his truck twice for the proper screw to reposition the cover and hold it in place. I am very impressed!Being new to area, I worried who to hire but am completely satisfied with Joe and Moore Air Quality. -
Review 119 (2019-08-30 - Rating: 5)
I was looking for service for my Rheem HVAC unit and came across Moore Quality Air through a Google search. The reviews impressed me and now I know why. The service was EXCELLENT. They went above and beyond to get me on the schedule ASAP. Anthony fixed the problem quickly and he even gave me many great tips on how to maintain my system. The entire team is awesome and extremely professional. I will turn to Moore Quality Air for all my future HVAC needs! -
Review 120 (2020-04-12 - Rating: 5)
Anthony (co-owner) and his team did an excellent job installing our new HVAC system.Anthony made a great first impression while giving me a quote. He is extremely knowledgeable in how HVAC systems work and was able to give us a detailed, technical tutorial. However, he is a good listener and cares about giving customers what they want. I also like that Anthony cut to the chase and gave us the best price he could.The team (Anthony, George, and Julian) showed up on-time and installed our system in two days. I was impressed by how well this team works together. George and Julian did excellent work and I appreciated how responsive they were to all of my questions. And Anthony made sure that we got exactly what we wanted.My overall assessment of this company: it is run by two extremely competent owners who handpick a small, but efficient team that works well together. I received quotes from four larger HVAC companies in town. Their quotes were all at least 20% more than Anthonys quotes and none of their representatives impressed me as much.If you want a high-quality installation from a great, professional, and responsive team without having to pay the overhead costs for a larger company, definitely go with Moore Quality Air. -
Review 121 (2019-04-26 - Rating: 5)
Moore Quality Air did a first class job. We had AC and Furnace replaced, they were here on time , quality work and men. Great clean up job. Explained how all works and reasonable... Thanks to allJohn and Gloria Reia -
Review 122 (2017-07-27 - Rating: 5)
I received excellent service today from Anthony Hughes, owner of Moore Quality Air.He was thorough, professional and didnt try to sell me something I didnt need. In fact, Mr Hughes, a military veteran, went out of his way to teach me how to do routine maintenance and diagnostic checks on my furnace.This is how to run a successful business...deliver high quality honest service at a fair price. -
Review 123 (2020-11-25 - Rating: 5)
Moore Quality Air is a company I would definitely recommend. They have always been wonderful to work with. I have used their services in the past and will continue to use them. My service tech Lawrence B was very professional, quick and friendly. -
Review 124 (2022-04-02 - Rating: 5)
We recently had our heater and AC installed. The owner, Anthony, was there to give us a quote and explained what would be included and expected. He even went above and beyond to schedule our installation early due to our heater going bad prematurely. George, Eric, Julian, and Lawrance came and installed our new heater and AC. They were professional from the beginning to end. They gave courtesy calls in the morning to let us know. They told us what would be done in the morning and told us what were installed at the end of the day. Once the system was installed and operational, they made sure to walk through and showed us exactly what were installed and to our satisfaction. We are very happy with our new HVAC system and I highly recommend the company. -
Review 125 (2019-03-07 - Rating: 5)
This company is an awesome company their customer service is outstanding! Joe the plumber was on time and fixed my sprinkler system, he is very knowledgeable. Ive dealt with other plumbing companies in the past and by far Moore Quality Air is the best plumbing company Ive ever dealt with and Joes customer service is amazing! -
Review 126 (2019-01-15 - Rating: 5)
We are new to New Mexico and took a chance having read all the 5 Star reviews decided to call Moore Quality Air. We had an old water conditioner that came with the house that was no longer in service and have been noticing hard water stains appearing on our sinks and bath fixtures and decided to replace the long defunct unit. Joe from MQA promptly came out to perform the service call and even though the softener was in an awkward location Joe was able to remove the old unit and place the new one in a more favorable location. This was done in a very professional manor leaving the area clean and orderly. Joe even installed three faucets proving the Moore Quality Air is more than just HVAC. They are on the top of my list when their fine services are needed. -
Review 127 (2019-06-30 - Rating: 5)
Very good experience with Moore Quality Air. I received numerous estimates and presentations from different companies and this company distinguished themselves from the rest. The price was reasonable and the installation crew was very efficient and friendly. I would highly recommend Moore Quality Air for any HVAC need. -
Review 128 (2020-04-02 - Rating: 5)
From quote to finished product - Moore Quality Air was extremely professional. Their quote was better than their competitors. No nonsense, no up-sales, no high pressure sales, and service you just dont get anymore these days. Attention to detail was second to none, Moore even walked my driveway with a magnet to ensure nothing was left behind. Well done, I would recommend to all my friends. -
Review 129 (2019-07-30 - Rating: 5)
Theyre very thorough upon initial inspection and quoting. They go through electrical load calculations with you and thermal output etc and then go over pricing and options in great detail. On the day of installation I think it took about 6 hours total. They were very quick and the unit looks and runs excellent. Im telling everyone about Moore these guys did a great job. -
Review 130 (2020-10-07 - Rating: 5)
Lawrence Barela was excellent. He was extremely friendly. He did a thorough job, great craftsmanship. He went above and beyond and did everything right so I could feel safe! I would definitely recommend Moore Quality Air ask for Lawrence. -
Review 131 (2023-03-14 - Rating: 5)
Excellent service that you dont get from the larger HVAC companies. I really appreciated that that Lawrence stayed way past quitting time to make sure that the job was done, and Julian installed the thermostat perfectly. These people really made sure that I got what I wanted. Thank you! -
Review 132 (2021-11-04 - Rating: 5)
I’ve been with more quality year for probably 20 years. They do all maintenance for my swamp cooler and they installed a new water heater. Lawrence was. Professional, polite, punctual and then an outstanding job. I highly recommend Moore Quality Air -
Review 133 (2021-04-27 - Rating: 5)
Lawrence Barela was an outstanding tech who looked and acted very professional. I liked his attention to details and use of safety gear. He showed on time and came back to install the bleeding valve as he promised. Great service at reasonable price. -
Review 134 (2019-06-25 - Rating: 5)
Moore Air Quality installed and maintain a swamp cooler on my house. The folks at Moore are professional, polite, prompt and a pleasure to deal with. On several occasions they have gone above and beyond what they came to the house to do. I highly recommend this company. -
Review 135 (2022-10-25 - Rating: 5)
Moore Quality Air was very responsive w service call to resolve furnace issue. Anthony (technician) was thorough w diagnosis and restarting furnace. His communication was excellent on explaining the problem & offering hints on diy maintenance. -
Review 136 (2021-06-16 - Rating: 5)
I had high expectations of Moore Quality Air from these reviews. Their team exceed them. The entire process was outstanding. Im a veteran and an exacting engineer, so it takes a lot to get this high rating from me. Our AC went out. I had a new AC/Heater unit installed which also needed new duct work and electrical upgrades. The job had challenges requiring an extra large crane moving a 600 lb load over 40 foot trees, figuring out new return ducts, and running a new electrical line. George, Julian, and Lawrence were a pleasure to work with and competent professionals. They answered all my questions. The teams actions and results earned my trust. The work was impeccable. I could relax knowing the job would be done correctly. The team went above and beyond the required work in many ways including scraping off old foam insulation, cleaning out old mice/squirrel nests, adding sheet metal strips to the new units base to keep mice out, and fixing a breaker to my dryer that went bad. The estimating and pricing from Anthony was excellent and well defined ahead of time. Jonathan was also a pleasure to work with from my initial call to his work on the job site. Highly recommended. -
Review 137 (2017-07-22 - Rating: 5)
Joe from Moore Quality Air came and fixed multiple problems with my cooler. He even got in the attic to check the vents. He was professional and thorough. The price was extremely reasonable. I appreciate the good service I got from them. -
Review 138 (2021-06-23 - Rating: 5)
Moore Quality Air was a great company to work with. Julian Jorge and Lawrance were on time, clean and helpful and great communicators. They worked hard and finished early. We highly recommend these guys and would use them again. -
Review 139 (2018-07-11 - Rating: 5)
Anthony came to check our A/C. Not only did he check it , but he supplied valuable information about other appliances in our home. I was impressed with his knowledge, politeness and professionalism. I know that we will be calling Moore Quality Air for any future A/C issues as well as, plumbing, landscaping and electrical issues. -
Review 140 (2023-04-29 - Rating: 5)
Anthony and Jonathan are professional they istalled a new heating system on Oct. 2022 and will be installing refrigerated air this year in May 2023. These guys are great and honest! Thanks to them for GREAT service! -
Review 141 (2022-08-15 - Rating: 5)
Excellent customer service from George, Julian, Lawrence, and Victor. They helped install a brand new refrigerated air and furnace unit which replaced a swamp cooler and furnace. They were all on time and also made sure to clean up after they were completed. -
Review 142 (2022-07-27 - Rating: 5)
Lawrence was on time and did a very good job of installing a new hot water heater. He was very friendly and accommodating to our needs. He also did an excellent job of cleaning up when he was finished. -
Review 143 (2022-03-18 - Rating: 5)
Lawrence Barela from Moore Quality Air flawlessly replaced the defective expansion tank on my water heater. He was professional, arrived on time, and finished the installation in 1 hour. I will keep bringing them my business, highly recommend this company! -
Review 144 (2020-08-05 - Rating: 5)
I give Joe Castillo five stars! I called Moore Air Quality Air on Monday because my refrigerated air unit was leaking water over the weekend. This is my first home with refrigerated air so I asked for a technician to diagnose the issue and to walk me through routine maintenance. The company sent Joe Castillo to my house on Tuesday. He diagnosed the problem right away, explained everything to me in detail and fixed the issue within a reasonable time. He also took the time to look at other plumbing and electrical issues which I have put off during COVID-19, and I expect that I will be using his company for this additional work. Overall, I would highly recommend Joe Castillo. He was extremely helpful and provided excellent customer service. I wish more contractors provided service like this! -
Review 145 (2020-09-18 - Rating: 5)
Update from a year ago! Joe, a superstar of Moore Quality Air was great! My swamp was a calcium mess and we cleaned most of it up. In the meantime, i think i may move into HVAC next year. I trust Moore still! and Johnathan is a saint for putting up with my witchy uppity behavior. A true diplomat, that owner is . Last Year: FINALLY met plumbers and HVAC i can trust. Fell in love with this company and the professionalism, not to mention competency.. am an ex New Yorker, with an A type personality and distrust is my middle name. They are amazing. Never thought i would be excited about a furnace install but I am. Anthony went beyond the call of duty in showing me certifications, etc and caught things no other consult did. Really impressed and am telling all my friends about them.... FINALLY!!!!!!!!! -
Review 146 (2017-07-26 - Rating: 5)
T & C Austin AlbuquerqueMoore Quality Air has been our GO TO source for ALL of our heating and cooling needs for over 5 years. When we needed tp replace our ancient Master Cool they recommended that we choose a BreezeAir.. what a difference it made. Since then they have replaced our water heater and furnace as well. They have impressed us with their technical knowledge from our first meeting. We are rating them with 10 STARS OUT OF FIVE!! -
Review 147 (2019-12-27 - Rating: 5)
We couldn’t be more pleased with this company. We have used them twice now. The first time was for a furnace that didn’t turn on in the winter. The second time was to replace a water heater. Both times, Anthony did an exceptional job of diagnosing the problem correctly and explaining, in detail, what the problem was to me. He was professional, courteous, and reasonably priced. Moore has our business. -
Review 148 (2021-12-27 - Rating: 5)
Moore Quality Air has great customer service from the person that answered the phone (dont remember his name) Joe, Julian, Jorge and Lawrence came out and installed a new heater, and were very professional & knowledgeable. I highly recommend this business. -
Review 149 (2023-06-01 - Rating: 5)
My Breezair system went out. Lawrence Barela worked on it for hours. Manager Jonathan brought parts. They ended up finding a solution and I’ve got cool air. Great company. Couldn’t recommend more strongly. -
Review 150 (2021-10-26 - Rating: 5)
Julian, Lawrence and Luis were great. They did an AC Conversion for us. They were always professional, on time and worked great together as a team. Answered all our questions and didnt mind us watching the entire process. They did an excellent job and left our home clean. We had several quotes but Anthony was the most informative and professional. If you are looking for AC Conversion or any HVAC needs look no farther! Great company! -
Review 151 (2021-12-12 - Rating: 5)
Kudos to this company! They did a great job converting my evaporative coolers to AC and upgrading my heating system. George, Lawrence, and Julian were prompt, professional and very good at communicating with me every step of way. The owners are also outstanding. They went above and beyond working with me to satisfy my HOA. Looking forward to a long-term relationship with them for preventative maintenance. -
Review 152 (2018-07-18 - Rating: 5)
Great experience with Moore Quality Air. I Found them through the Home Advisor site several years ago. And have been using them ever since. Joe in particular has been amazing, he is always super helpful and knowledgeable! -
Review 153 (2020-12-04 - Rating: 5)
Jonathan at call reception was responsive and helpful. I tried 8-9 different businesses to try and get someone out the same day, as Ive got a 3 month old and a freezing house doesnt work for her. Jonathan called all the techs in the field to find one who could come help, instead of just scheduling me for an after-hours call.Joseph arrived quickly, he had the part on hand, he installed it quickly (even though Carrier thought it a good idea to put this sensor behind every non-removable part in the unit). The price was very fair, and I was not charged extra for a rush call.I would recommend them to anyone. It was far and away the best experience Ive had in the area with any kind of business, and Ill stand on the owner of Chik-Fil-As coffee table and say that. 10/10 -
Review 154 (2022-10-07 - Rating: 5)
Lawrence Barela provided outstanding service in a friendly, professional manner. The fact that he is a Service Technician for Moore is a strong indication of the high degree of expertise and professionalism offered by the company. Its people like Mr. Barela that make an occasional customer become a loyal customer. -
Review 155 (2019-02-19 - Rating: 5)
I was having trouble with my heating unit not working properly, called Moore Quality Air Johnathon told me he would check the availability of his technicians and call me back. He called me within 5 minutes and said his technician Manny could come by and troubleshoot the system. Manny showed up within an hour, found the problem and got my heater up and running in no time. Both these gentlemen were very professional and friendly. Very Impressed!!! -
Review 156 (2021-12-07 - Rating: 5)
This was my first experience with this contractor and I was very impressed. Anthony provided the most competitive price and most thorough explanation of the entire project through city inspection. Julian, George, and Lawrence performed the work professionally as scoped and scheduled, and were very cooperative in routing piping and conduits in my garage as I requested. I would definitely recommend them to anyone looking for HVAC, plumbing, and electrical work at their home. -
Review 157 (2020-01-09 - Rating: 5)
In all my years of experience with HVAC companies I cannot recall having had more knowledgeable, courteous and conscientious technicians. Two outstanding employees George (Jorge) and Julian installed a new HVAC replacement system for us on January 8th. Their knowledge, workmanship, attention to detail and willingness to explain all aspects of the system was superior to any in my experience. The owners Jonathon and Anthony were outstanding from the onset as well as their responsiveness and quality of customer care. Their workmanship and materials are outstanding. Moore Quality Air definitely lives up to their name! I would highly recommend them to anyone. Michael Foster -
Review 158 (2021-06-04 - Rating: 5)
I have been using Moore Quality air for about 5 years now and love them. They installed a new swamp cooler for my home and have been doing the turn on and shut off every season. They are always very kind and professional when they come to my house and are always honest about what work needs to be done. Would recommend them to anyone. They go above and beyond every time I call them*update 2021*I had another wonderful experience. They did my summer swamp cooler turn on. Lawrence kept me up to date on when he would arrive, practiced covid safe procedures, and was extremely respectful. I always appreciate that they tell me which products they use and recommend what I can purchase myself, so they don’t have to up charge me. Five states. Continue to recommend to anyone who asks (even people that don’t ask) -
Review 159 (2017-06-24 - Rating: 5)
Could not be more pleased with Moore Quality Air. Great experience and results from my first call to completion of the job by Manny.We have been having problems with our refrigerated air conditioning system for two years. We had two different well known HVAC contractors out to our house multiple times and spent more than $1500 for zero improvement. The system continued to not be able to cool the house in outdoor temperatures over 85 degrees.Manny showed up on-time and was very friendly and listened very patiently while I explained the issues and failed solutions that were tried. He looked at the other companies invoices and figured out what work had been done. He studied the manual for our unit. After taking some measurements he figured out the problem in about 15 minutes. 20 minutes later he had the parts ordered, under warranty, and scheduled for install 3 days later. On the second visit Manny showed up exactly on schedule and two hours later, on a day with 105 degree temps outside, our A/C is able to keep the house so cold we had to turn the thermostat up! It is so nice to have a service person like Manny that will listen and show that he cares about your problem. Very professional.During my initial call I spoke to one of the owners. He initially set me up for an appt in a day. I explained that I had had already had several visits from experienced hvac technicians with no result and asked if I waited a few more days could I get an appt with his most experienced tech as no one has been able to diagnose our problem. The owner said no problem and now a week after my first call our a/c is working perfectly for the first time in several years.I know who I am going to call every time I need HVAC service. Moore Quality Air! -
Review 160 (2022-02-11 - Rating: 5)
Moore Quality Air is always professional, on- time, and knowledgeable. Lawrence Barela fixed a leak in my hot water heater, patiently answered questions, and cleaned the whole area. Great company! -
Review 161 (2017-05-09 - Rating: 5)
We use Moore Quality Air for both personal home hvac and plumbing and in all our rentals. Jonathan and his team are by far the best at what they do in the city.Fair. Affordable. Efficient. High degree of integrity. We will never use anyone else as long as we own homes in Albuquerque. -
Review 162 (2020-04-17 - Rating: 5)
Installed three AC package units. Great price and service. Anthony, owner, was excellent in explaining the technical aspects of the units and ensuring I understood all the details. George and Julian did a most excellent job of installing the units and ensuring that I understood how to operate them. Overall a great experience. -
Review 163 (2021-08-03 - Rating: 5)
Typically, I dont write reviews for a business I have not used. However, I want to commend whomever called us back today. (We had left a message yesterday.) He was friendly and listened to my uneducated explanation of our refrigerated air system which has a knocking noise. He explained that they were not taking new bookings at present because they were too busy. Since I had mentioned our unit was a Carrier, he took the time to look up the number for a company he knew that worked with Carrier. The fact he did this without my request, speaks volumes to me about his ethics and genuine kindness given the numerous heat waves we have experienced this summer. Another company (well known) we contacted took a week to return our call and their message said to call back if we still needed assistance. Im truly sorry Moore Quality Air was unable to address our needs. Thank you. -
Review 164 (2018-08-01 - Rating: 5)
Moore Quality Air provides incredible service, does great work, and is very fairly priced. It is so nice to find a company I can trust and count on to do a great job and care about their customers. Thank you Anthony and the rest of the team, appreciate you guys! -
Review 165 (2020-10-12 - Rating: 5)
Lawrence Barela was awesome! He was very nice and friendly. He did a thorough job, and took the time to explain different things to me. He went above and beyond! I would definitely recommend Moore Quality Air. Thank you Lawrence!!Shantelle Garcia -
Review 166 (2020-01-15 - Rating: 5)
I only wish we could give more stars to Manny and the team at Moore Quality Air.We just moved into a new home and one of the new A/C units was acting up intermittently. Manny spend the time to figure out what was happening, even following up with the city to understand some concerns around the work the remodel company had done with the install. Given it was intermittent they had to visit a few times to catch the unit in it’s failing mode (Murphy’s Law is alive and well). As soon as they were able to see it failing Manny diagnosed the issue right away, and was there with the replacement part the next day.I can’t recommend Manny or the Moore team highly enough; if you need work done on your a/c these are the guys. They are punctual, professional and the bill was incredibly fair based on the time they invested in debugging the issue. -
Review 167 (2019-01-10 - Rating: 5)
I reached out for a service call for my furnace in my home in Rio Rancho. Ive never been so happy about making a service call in my life! I explained I live in CA and my tenant who lives in Rio Rancho sent me a picture of the area she thought a humming sound was coming from near the furnace. I was able to describe this over the phone to Moore Quality Air and I got an amazing, helpful, kind person who offered me an answer to my problem without trying to make a service call, first. Not often are we able to get help over the phone, especially these days! I was so satisfied with my phone call, I have placed Moore Quality Air in my vendor list to help myself, and my friends and family, if and when the need should arise in the future.I have a lot of gratitude at the moment, especially since I am not local and its difficult to find quality people you can trust, especially long-distance.I not only got an answer to my immediate problem at the cost of $0, I received a fast, courteous response after placing a call from a quick Google search. Im so impressed!I highly recommend you give Moore Quality Air a call 1st, before you make any other calls or choices! Im 100% satisfied, thank you Anthony! -
Review 168 (2020-10-12 - Rating: 5)
Replaced my homes original 1980s heat/cool HVAC unit with a new one. Jorge, Julian, and Lawrance showed up right on time, and I think they left the place cleaner than it was when they got here. Managed to do almost the entire job in just one day as well. No hidden fees for little extra things (relocating an outlet, adding filtered return panels), they just did what needed to be done in a quick and professional manner. Ill be happy to call them for future system service. -
Review 169 (2018-12-12 - Rating: 5)
Called the company that installed the 28-year-old twin-unit furnace after one of the induction fan motors seized up. They advised replacement, since parts for an old furnace are getting ever more expensive, and provided a quote. I called Moore Quality Air for a second quote and reality check on the suggested replacement. Expecting a figure $200 or $300 at most above or below the first quote, I was blown away when Moore came in more than 25 percent lower. Then I was pleasantly surprised by a tear-out and install that took about 2-1/2 hours. The installers were competent, courteous and careful to clean up when they finished. Sign me “Warm and Happy.” -
Review 170 (2018-12-24 - Rating: 5)
Anthony came to our home to inspect our furnace. He did a great job of checking the furnace and explaining maintenance. He was exceptional and we really appreciate not only his service, but homeowner education. -
Review 171 (2019-08-20 - Rating: 5)
Service tech Manny came to our house yesterday to diagnose an issue with our a/c. He thoroughly checked the entire system and found nothing that needed servicing. Manny was prompt, courteous, and professional. I highly recommend Moore Quality Air. -
Review 172 (2018-09-15 - Rating: 5)
In the hottest part of this summer (June), our AC went out. After frantically calling every known air conditioning company in the metro area and constantly hearing the same thing “two weeks out”, we were fortunate enough to find Moore Quality Air. They came the same day and also fixed our a/c!!! Very reasonably priced, honest and prompt. Thank you guys! You’re awesome and we know who to call from now on. -
Review 173 (2022-08-31 - Rating: 5)
Super friendly and professional! They communicated well and came over the same day we called and right on time. Most of all, they were very honest! We thought the problem was the blower motor and it turned out to be a bad capacitor. They easily could have changed out the motor and we wouldn’t have known any better. They saved us almost $500 with their honesty. I absolutely would recommend them for your HVAC needs. -
Review 174 (2020-01-15 - Rating: 5)
Anthony and the entire Moore Quality team have been excellent to work with. Very responsive and quality work for an affordable price. I highly recommend this company if you are looking to convert to refrigerated air! -
Review 175 (2021-08-31 - Rating: 5)
George, Julian and Lawrence installed a new hot water heater in our home. They explained what needed to be done to bring it up to code , installed it promptly while also solving a problem with the existing vent. Awesome service and very professional! -
Review 176 (2022-06-10 - Rating: 5)
George, Julian, and Eric removed our old HVAC systems (two rooftop units with both heating and cooling), and installed new ones within four hours, put in new thermostats (and showed us how to use them), as well as inhouse filters. Great team! -
Review 177 (2022-11-29 - Rating: 5)
Great company to work with. Very professional and speedy installation. The guys, Julian and George were friendly, knowledgeable and professional. They answered all my questions and even gave curtesy calls when they are on their way. Satisfied customer. -
Review 178 (2018-07-15 - Rating: 5)
We were having difficulty with our fan on the swamp cooler. It would shut off periodically. Of course when they came to check it out, it would work fine. The gentleman gave us his phone number on a Friday evening and said if we had problems to call him over the weekend. We did the next day. He came out quickly and was able to replace the fan. This is especially appreciated since we are renters not homeowners. We definitely feel we received quality service and consideration. -
Review 179 (2018-07-12 - Rating: 5)
Joe Castillo has helped us and other friends with our cooling needs! He is helpful, knowledgeable, trustworthy, and prompt. My husband and I would recommend Joe from Moore Quality Air! -
Review 180 (2018-11-08 - Rating: 5)
There are not enough words to express my opinion about Moore Quality Air. Anthony and his team are Amazing. I wish I could shout from every roof top about the Quality of thier workmanship, thier professionalism, and mostly this team is just great people. Anthony came to my home and realized the state my furnace was in, and that it wasnt going to survive the winter. See , I am a single Mom who has had it pretty rough this year. My health issues, caused a job change that put us in financial wasteland. But Cancer lost. So to me thats a blessing. Anthony and I had been talking since his arrive about life. While on my roof he reached out to his company, and when he came down he blew my socks off. These men were going to put in a furnace in for my family at no cost. I had no words. Tears were my response. In a world where we no longer let out hearts lead. Anthonys team and Moore Quality Air are all heart. When installing I could see how much these men really cared about what they were doing and each other. I truly cant say enough, or express my gratitude correctly. All I can say is Moore is Beyond Quality in every way!!!!! -
Review 181 (2021-01-25 - Rating: 5)
Lawrence B. at Moore Quality Air was extremely professional and worked in a timely. He was courteous to the pandemic guidelines and was very punctual. For other services I will be looking to use Moore Quality Air! -
Review 182 (2021-04-19 - Rating: 5)
Lawrence Barela was an awesome professional installer he located a hole in my copper wire and replaced it right on the spot. Connected my swamp cooler in less than an hour. Would highly recommend Lawrence! -
Review 183 (2020-10-12 - Rating: 5)
Lawrence came out to turn on our furnace and he was very kind, professional and knowledgeable. He remembered his last visit and used shoe covers while in our house. I definitely would recommend him to others. -
Review 184 (2019-05-23 - Rating: 5)
Moore scrambled to find special sized water htr when mine sprung a leak & got it promptly installed.They have also nursed our Congregations 30+ yr old 2 coolers & heater for 5+ years, now. Their Contract Service Plan has turned out to be a good deal for us. They patiently answer questions, explain work; are always professional & adaptable when weather requires sudden schedule changes. Thx, Jonathon & Joe! -
Review 185 (2020-02-29 - Rating: 5)
My wife was home for the installation of our new furnace. She said that George and Julian, who installed the furnace, were very professional and knowledgeable Installing The furnace. Total time was around 4 hours.She and I are very happy with the install. Thank You -
Review 186 (2021-05-26 - Rating: 4)
Lawrence swapped out my furnace for swamp cooler very quickly with no problems. He was professional and did a great job. The only issue I had was that he came after my 4 hour scheduled window, but he made up for it by being fast and efficient. -
Review 187 (2019-06-06 - Rating: 5)
Recently had an AC and furnace replaced. Worked directly with Anthony Hughes for all the specs. The entire crew was extremely prompt, professional, detailed and thorough in the install process. I would definitely recommend them. -
Review 188 (2022-04-20 - Rating: 5)
Service Techs Lawrence and Julian, installed my Hot Water Heater today, 4/20/2022. They were courteous and very professional. They left everything spotless. I would definitely recommend them. -
Review 189 (2021-09-28 - Rating: 5)
George and Lawrence arrived on time, as promised, and replaced a leaking hot water heater. They did a thorough, clean, and professional job. The city inspector said the installation was perfect. -
Review 190 (2020-08-15 - Rating: 5)
Lawrence came to the house and fixed our swamp cooler. He was professional and very efficient. I highly recommend Lawrence and Moore Quality Air for you swamp cooler services -
Review 191 (2020-01-15 - Rating: 5)
They came out to diagnose my air conditioner problem and I was back up and running in no time. Anthony was very professional showed me what was wrong and it was fixed. he also let me know a few things that would help my air conditioner not work so hard. I will be recommending them to my neighbors. -
Review 192 (2020-07-09 - Rating: 5)
George, Julian, and Lawrence did an outstanding job replacing my cooler. They were polite, professional, and they answered all of my questions. I definitely would recommend this crew! -
Review 193 (2019-08-06 - Rating: 5)
Very professional, knowledgeable, and experienced company. Highly recommended! Residential A/C issue, I was in a bind and they made accommodations for me. Technicians Anthony and Julian, masters of their craft! I just found my go-to A/C, heating, and plumbing company! -
Review 194 (2019-06-17 - Rating: 5)
George and Julian came today to install a new water cooler. They were very professional and efficient. We couldn’t be happier with their service! Two thumbs up. -
Review 195 (2022-07-19 - Rating: 5)
Lawrence Barela of Moore Quality Air did a fantastic job today! Incredibly professional and very respectful would hire him and his company to do work for me over and over again. Thanks Lawrence! -
Review 196 (2021-01-30 - Rating: 5)
All work was completed on time. Jorge, Julian and Anthony were friendly and were happy to answer any questions I had. I will definitely use Moore Quality Air for future needs.