HARP Home Services - Air Conditioning, Plumbing & Heating

Located in Windsor, Connecticut

Address: 863 Marshall Phelps Rd, Windsor, CT 06095, United States

Phone: +1 860-935-8995

Rating: 4.5

Services

Online estimates
On-site services
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-15 - Rating: 5)
I had an absolutely fantastic installation and wonderful experience with Harp Home Services. Their installers are incredible professionals. They understand the equipment and understand every nuance of operation. They explained things during the day as they were installing my new HVAC system. I also have to say they were incredibly respectful of my home and absolutely neat and clean at every turn. When they left my home, there was no trace that they had been here except a beautiful new HVAC system. There is also a great feeling of confidence with this company in that I know if I have any issues with my equipment in the future, they will stand behind at 100%. I’ve been with them for about 20 years now and two homes. They have always been wonderful.

Review 2 (2024-12-03 - Rating: 5)
John Bruce came to check out our leaking water heater. Unfortunately it needed to be replaced. Fortunately, he carries several new ones in his truck and was able to install a new one right then and there. He worked quickly and efficiently, he communicated updates throughout the job, and made sure we got the best price possible!

Review 3 (2024-11-19 - Rating: 5)
First the gentleman that came to our home was exceptional and well knowledgeable in what we needed.The technician were very respectful and prompt. They were focus on setting up and putting the system in correctly. I am so pleased with the excellent job HARP team have don Would highly recommend HARP Home Service. Thanks for a job well done.

Review 4 (2024-12-18 - Rating: 5)
We have been using HARP for a few years now and have been very impressed with their service & communications. The most recent experience was with our hot water heater and the technician, Evan, who was both professional and knowledgeable. I personally was not home at the time, but my husband said that Evan was very thorough with the service and was quick to call the manufacturer for advice on the specific unit since it may have still been under warranty. Not sure if the issue was 100% resolved, but we certainly appreciate the proactive approach and recommendations that Evan provided to fix our water heater. Now we just wait for the manufacturer to support the warranty.

Review 5 (2024-10-10 - Rating: 5)
From the Luis sake rep to Juan and Orlando the installation crew theyre very professional respectful to your property and to me . The guys walk me through the complete job step by step and that even makes me feel as if I was apart of the team myself.. I recommend these Guys as they are continue to represent Harp home service.. This team makes the company looks good..

Review 6 (2025-01-07 - Rating: 5)
Very professional. My heater stopped working in cold weather day, I called them and they made an appointment over the weekend.The technician guy Jeffrey, was beyond professional, very welcoming and friendly. He made sure that it was going to be fixed right away. He even followed up on the next day, called me. Wanted to make sure everything was working properly.

Review 7 (2024-12-28 - Rating: 4)
I was impressed with Nick Shannahan. He found the problem areas quickly and explained what tools and materials were needed. My only disappointment was that these materials were not available on the initial visit. I had made a second call once the pipes actually burst (they had not on the first call) and hoped that this would be anticipated. But He did give me good advice on keeping the pipes warm until the work could actually be done.

Review 8 (2024-11-11 - Rating: 5)
John was professional and displayed excellent craftsmanship when assessing our problem. Looking forward to utilizing John and the company for future plumbing projects. A great experience!11/11/24Once again John B. And Wyatt came through. They were professional and did a wonderful job. We were very impressed again!! We’re on a plan now so we feel confident that our plumbing needs are in good hands. Thanks!

Review 9 (2024-12-27 - Rating: 5)
Zach, Frankie, and Sebastian showed up on time, and was very professional and polite. I appreciated the respect that they all gave my home. My husband and and I was very satisfied with work performed and how every process was explained with pictures. Thank you guys and We will see you for our next project.:)

Review 10 (2024-11-19 - Rating: 5)
We have been using Harp for many years and its been a great experience overall. Today we had excellent service from Kacey V, who was kind enough to help us out with an EV charger re- installation. Harp did a great job on the first install - but due to technology issues we had to return it and order a new brand. Kacey came out the same day, made sure we were set and had it up and running within minutes.

Review 11 (2024-11-08 - Rating: 5)
Yes Eric was very friendly & helpful.He kept me in the loop, taught me a lot about my furnace and worked hard to tune up my furnace. I could see that he had an extremely difficult time closing the old style gas valve even with a monkey wrench so I asked him if it was possible replace the old style valve & he showed me an example of what the newer style looked like which looked like something I could handle in case of an emergency. He said that Harp does that work too so I asked for an estimate & we are setting up to have that scheduled. I was very pleased with Eric and enjoyed working with him.

Review 12 (2024-06-14 - Rating: 5)
I am so happy to have a referral from a friend to HARP. After dealing with a failed central air system for 3 years it was time for a replacement of my furnace and central air. Temps will be in the 90s next week.It took a day to book my appt. Anthony Valade and the team were very professional and answered all my questions. Highly recommended! Install in one day ! From the technician Rick to salesman Perry everything has been wonderful. They also have 0 percent financing for one year to make it easier. My old unit was not even up to code it was 17 years old! Do yourself a favor and use HARP. Their customer service is excellent.

Review 13 (2024-11-18 - Rating: 5)
I had a great experience from start to finish with Harp Home Services. My water heater stopped working on a Saturday. I went on the Harp website at about 1:30am and scheduled an appt for 8am-12pm on Sunday (next day). I definitely figured I’d have to follow up myself in the morning (and truly didn’t think anyone would come out so quickly) but at 8am I got a phone call that a plumber would be to me within the hour. Mark (and a helper!) came out and replaced my hot water heater quickly and efficiently! Mark explained all my options upfront and quoted me for whichever option I’d prefer. I was super impressed with the level of service I received at a very reasonable price. I had some follow up questions after the plumbers left and the response was immediate and thorough. I would absolutely use Harp again and refer them to anyone looking for quality work.

Review 14 (2024-12-14 - Rating: 5)
I ended up hiring this company to replace my furnace. I had a great experience with them. This is a first class, professional company that you can count on. Thank you so much Harp!

Review 15 (2024-10-09 - Rating: 5)
I recently had my furnace serviced, and I couldn’t be happier with the experience! From start to finish, the process was seamless. Mike T arrived on time, was professional, and took the time to explain everything he was doing. He thoroughly cleaned and inspected the unit, ensuring that it was running efficiently. What really stood out was his attention to detail and commitment to making sure my furnace would last through the winter without issues.Not only did Mike T complete the job quickly, but he also gave me some helpful tips on maintaining the system between professional check-ups. I will use him for any and all furnace needs!

Review 16 (2024-12-02 - Rating: 5)
We are new home buyers and Mario was a huge help! He came for an initial diagnostic for our humidifiers and gave us a lot of great insights and information on how our systems worked and suggested a couple of repairs. We chose him to complete the repairs and the fees were very reasonable and the work performed was excellent. The set up is quite complex and we were really happy with what he figured out and was able to resolve.

Review 17 (2024-12-11 - Rating: 5)
Sebastian did a great job servicing my central air unit. He was thorough and made sure everything was clean and in good working order. He answered all my questions and pointed out any issues. Highly recommend HARP Home Services.

Review 18 (2024-12-10 - Rating: 5)
The tech was very good. Friendly, explained everything, very efficient. 5 stars. Service was great. Very respectful tech was Jesse smith. Great job.

Review 19 (2025-01-07 - Rating: 5)
1/7/25 Again Zachary is the best! Extremely thorough and very professional. He even noticed I need a relatively expensive part. Although it will.cozt me more money, it will prevent my boiler from giving no heat. He has got to be the.best you have.FIRST VISIT:Zachary was.excellent. however same day service witH HARP is a joke. Since 2016, the only time we got same day service was at installation of our boiler. Yearly maintenance and service calls always get pushed to a few days later. In this case, for the first time ever, the tech had the part we needed on the truck. Its not his fault HARP cant remain true to its advertising. You need more of him.

Review 20 (2024-08-28 - Rating: 5)
The guys were very professional, clean, and exceeded expectations for the installation. They didnt mind me peeking in from time to time to look at the progress and ask questions. I got a thorough explanation of how the system works and understand the piping. I would highly recommend them.

Review 21 (2025-01-02 - Rating: 5)
Courtney gave Phenomenal service, and an overall amazing experience. Knowledgeable and a genuine concern for what is the best plan moving forward. Would definitely recommend him again!

Review 22 (2024-10-01 - Rating: 5)
I called this morning and spoke with Erica who recommended I have them come out to assess the problem(s) and proceed with the work if I so chooses. I was pleasantly surprised that John and Wyatt arrived two hours early to fix my plumbing problems. They were understanding, polite and professional. I had more work done than just the kitchen sink problem and did not feel pressured. I would have liked a sugar daddy to pay for it but owning a house costs money. I have used Harp Home services for many years taking care of as well as replacing my AC System and have been satisfied with all I have had done!!!

Review 23 (2024-10-06 - Rating: 5)
Clay Countryman from Harp Home Services and Solvit did an excellent and thorough job inspecting my furnace today. He took his time to ensure every part was functioning correctly. He was very patient with answering my questions regarding the issues he found and providing me an estimate for repairs that might be needed down the road. I will be requesting him as a technician the next time my furnace needs an inspection or needs to be serviced. Great job!!

Review 24 (2024-12-04 - Rating: 5)
I had a great experience with HARP for a malfunctioning furnace. They were able to send a tech same day, and Mizanur was able to fix the problem quickly. He also did a great job explaining our equipment to us, and age, and things to look for in the future. Highly recommend!

Review 25 (2024-11-19 - Rating: 5)
Nick P. And Jeff N. went above and beyond to make sure I fully understood the faulty parts on my boiler. In addition, they actually gave me a lesson as to why the faulty parts were negatively affecting the function of my boiler. They offered different options for repair, and exceeded my expectations with their service and overall professionalism. I highly recommend these technicians, and will definitely call on HARP again as a result. 5 stars!

Review 26 (2024-09-04 - Rating: 5)
Professional, courteous install team. Installed an air unit and it looks wonderful. Cleaned everything up as if they were never here. I recommend Harp. You will too.

Review 27 (2024-12-21 - Rating: 5)
Nicholas P.was great. Knew what he was doing and didn’t cut corners. Great personality and communicator. I was so pleased that while he was here, I called and scheduled my AC for preventative services with him in April. He’s a keeper. Thank youMarie M.

Review 28 (2024-10-30 - Rating: 5)
I recently had the pleasure of working with Courtney, and I cant recommend him enough. He was professional, friendly, and knowledgeable. Courtney thoroughly assessed the issue and explained everything clearly. His attention to detail and willingness to answer questions made the experience outstanding. If you need help with home services, I highly recommend requesting Courtney—he truly goes above and beyond!

Review 29 (2025-01-08 - Rating: 5)
Mike T was very knowledgeable tech, very professional and straightforward. Our furnace is old and he now what was wrong with it within minutes. Thank you very much for helping us.

Review 30 (2024-12-04 - Rating: 5)
Technician arrived promptly. Explained what parts and attention were needed now. Took many very clear photos to illustrate the system and to indicate things I needed to keep an eye on. I’m pleased with the service.

Review 31 (2024-10-19 - Rating: 5)
We had such a great experience with Harp! Our steam boiler cracked due to the low water cut off failing and we needed it replaced asap before temperatures dropped. Harp was able to send someone out within 2 hours of us contacting them. Sean met with us at 7pm on a Saturday night and spent nearly an hour and a half talking us through exactly how our system worked, what the best options would be for our over 100 year old house, and was able to get us to a price we were comfortable with and a fantastic warranty. The following week the install team arrived bright and early at 7am, were extremely pleasant to work with and had the job done in a day! Enigen, our tech, came back next day to replace a part on the new boiler that was damaged and ensure everything was working efficiently. I highly recommend Harp for all your heating and cooling needs! Above and beyond customer service!

Review 32 (2024-10-03 - Rating: 5)
I had a dimmer switch go bad in my kitchen. The switch itself was sizzling (arching) and the lights died. I was very concerned about the possibility of an electrical fire starting. It was late afternoon when this occurred. I called Harp and explained my situation and concerns. They sent an electrician over to my home in under 15 minutes! The electricians name was Kacey. He was fantastic! He was friendly, professional, and replaced the dimmer switch within minutes! Easing my mind of any type of fire occurring. The price was very reasonable for the immediate service I needed. Highly recommend Harp and their electrician Kacey.

Review 33 (2024-11-15 - Rating: 4)
Juan was the rep, Noris and James were the installers. They were very professional and did a great job. Mike the electrician was also very professional and neat with his job too. Overall the team did great! I have no reservations recommending HARP Home Sevices.

Review 34 (2024-04-07 - Rating: 5)
My water heater broke and was leaking around 5pm Friday evening. I later called Harp around 9pm to see about an appointment. The individual who answered ultimately stated there was a system glitch and she could not see appointment times for that day or the weekend but stated that I could try to call back on Saturday. No big deal, called back Saturday morning just prior to 10am and was told they could dispatch a tech to my house between 10am and 2pm. By around 11:15am, a Harp dispatcher called to ask if it was ok to send the tech my way….absolutely! By 12 noon, Juan was here and he was an absolute pleasure to deal with. He talked through the options with me and even though he had a slightly larger water tank than my existing 40Gal one (a 50gal that would still technically work for me) in his truck, he offer to go get the slightly smaller 40gal water heater tank to match exactly what I had per my request. He was soon back with the 40 gal tank and removed the old and installed the new with zero issues. I checked in once in a while, mostly because I was just curious how things were going and how the piping would be fitted, and everything was done absolutely professionally and to perfection. He left things neat and clean…job absolutely well done! Juan is fantastic and I would recommend him to anyone in my same situation! Thanks Juan and Harp for getting my hot water back up and running and for getting it done same day (and on a Saturday)!

Review 35 (2024-10-14 - Rating: 5)
Awesome experience with HARP for installing new boiler. Started with failed boiler and no heat trying to get quote found Juan which did Awesome job he did not want to sell me service but spend over 1 hour to analyze all possible issue and ending by giving me quote, process from accepting offer to implementation was very smooth and fast. Implementation team came sharp in time as communicated and did wonderful job to install the system in clean way and fix any issues. Highly recommended to work with HARP

Review 36 (2024-11-24 - Rating: 5)
The technician Mike Thomas exceeded even the high expectations that I have in place for HARP after many years of excellent service. He dug into all of the options of what may have been the cause of a heating problem we were having, intent on finding the actual cause as if it were his own home. His dedication, knowledge, and friendly personality make him a huge asset to the HARP team.

Review 37 (2024-12-15 - Rating: 5)
Very easy to get an appointment. Our technician gave us a thorough consultation on the installation of our EV charger and came back three days later for the installation. Tevin was wonderful to work with.

Review 38 (2024-11-21 - Rating: 5)
Orlando was very informative, personable and knowledgeable. He was a pleasure to have do the work I needed. Also, would like to give a huge shout out to Dariel and Joshua for their thorough and very professional job they did for me. Both friendly and courteous. Highly recommend those two.

Review 39 (2024-11-14 - Rating: 5)
They got a guy out fast. And he was very helpful not to charge me out of my house. Prices are ridiculous, but he fixed it properly without bankrupting me. His fix was genius, and that’s why I go back.

Review 40 (2024-10-30 - Rating: 5)
Jesse Smith did an outstanding job with our plumbing needs! From the initial consultation to the completion of the work, he was professional, punctual, and extremely knowledgeable. He quickly identified the issue, explained the solution clearly, and executed the job flawlessly. The work area was left clean, and everything is functioning perfectly now. Jesse went above and beyond to ensure we were satisfied. I highly recommend him for anyone needing plumbing services – truly a master at his craft!

Review 41 (2024-12-11 - Rating: 5)
Rick was excellent. Very friendly, came out earlier than planned. Even helped solve a minor issue no one else had touched. Thorough and thoughtful. Will be working with HARP in the future.

Review 42 (2024-10-20 - Rating: 5)
Rick was on time, friendly and professional… He quickly evaluated the furnace and spoke with my landlord and ordered the parts needed. Excellent communication skills. We really appreciate his professionalism and kind demeanor and his honest straight-forward answers.

Review 43 (2024-12-21 - Rating: 5)
Eric was great to work with. he was early and very courteous. he explained everything in detail and got our heat back up and running quickly. i highly recommend harp home services.

Review 44 (2024-11-17 - Rating: 5)
I had a very good experience with the technician. He did a great job. He was very respectful very easy to talk to. He walked me through everything that was going on and I would highly recommend having him back to my house again very professional. Thank you.

Review 45 (2025-01-01 - Rating: 5)
John Bruce came to identify the cause of a shower leak we had and helped fix it with a new cartridge replacement. He was very knowledgeable, professional and diligent. No sign of leak since!

Review 46 (2024-09-23 - Rating: 5)
Michael was very courteous and did a wonderful job checking my system. He informed me about my unit and gave his recommendation. At no time did I feel pressure to buy anything but did feel informed to make a proper decision. Highly recommend.

Review 47 (2024-10-18 - Rating: 5)
Ryan and Chris worked thoroughly to resolve my heating issue. I am very happy with the persistence they both demonstrated in resolving the problem. Service was great and price was great as well. I would recommend Harp to anyone who needs their services.

Review 48 (2024-11-27 - Rating: 5)
We just had Sebastian K. come and help with our home HVAC system. We had a different company visit beforehand, however they did an incomplete job. Sebastian was top notch. He took his time explaining everything, was thorough (went above and beyond, actually), expressed consideration and care for our home, and helped us keep costs down. I am extremely pleased and will be using Harp (and hopefully Sebastian) again for future HVAC needs. Thank you!

Review 49 (2024-10-12 - Rating: 5)
Nick with Harp arrived to service my boiler. He is very personable, friendly and highly knowledgeable. What an asset he is to Harp’s team!! Also, while servicing my boiler, Nick uncovered something funky about how my oil heat zones were wired - and he fixed the problem. Now, instead of turning on one thermostat and having two zones in the house calling for heat, each thermostat heats its respective area in the house. Bravo!! Nice job Nick…and thank you, Harp.

Review 50 (2024-12-12 - Rating: 5)
Mizan took time to explain the options regarding servicing my gas boiler so I could to make the most informed decision. Then he performed the repair rapidly to restore heat to our home.

Review 51 (2024-08-02 - Rating: 5)
Ryan Cushin (tech) and Tim Blue (sales) each came over today and I couldn’t be happier with the interactions and experiences. True professionals, transparent, informative, took their time to walk me through all details and options for each our central air/AC and our heating system. We are more than happy to place our business with HARP now and going forward thanks to their excellent service and fair pricing.

Review 52 (2024-11-30 - Rating: 5)
Recently purchased a new HVAC system and it wasn’t working. Nick Parravano came out to access what was wrong. Nick was able to solve the problem. He kept me informed throughout the process. He was professional, courteous and knowledgeable. I would recommend Nick to my friends and family.

Review 53 (2023-11-30 - Rating: 5)
15 y/o furnace started emitting carbon monoxide and heat will not work. With a 3y/o in the house I had to get on it quick. I was able to get appointment with 48hrs. Great job by Lance and his crew. Showed up on time and did amazing job. House warm now with no Carbon monoxide issue

Review 54 (2024-12-03 - Rating: 5)
I had been having issues with my furnace providing consistent heat and reaching the set temperature. After contacting my landlord, he scheduled with HARP for today. The technician Mizanur Ripon arrived in a timely fashion, was soft spoken and respectful, was attentive to my concerns, and reassured me he would thoroughly test both the thermostat and the furnace. He maintained consistent clear communication throughout the visit. He spoke directly to my landlord and managed assisting the landlord with his decision making. He installed a new thermostat and took the time to show me that the thermostat was controlling the heat and that he hadn’t just left the furnace running. He also took the time to explain the basics of using the thermostat and how to program a schedule.I highly recommend both HARP and service technician Mizanur Ripon. The service was a step above others.

Review 55 (2024-09-18 - Rating: 5)
My technician was great! Very courteous, personable, efficient, and knowledgeable! Got right to work, checked A/C, furnace, and thermostat. Im selling my house, and wanted the furnace serviced prior to listing. Even sent me a downloadable report I can send to my realtor. Thabks for the quick service at a great price!

Review 56 (2024-12-04 - Rating: 5)
Had technician (Mike Thomas) come to fix heating zone controller. He found, verified and repaired a leak in the gas line. He was excellent and very cordial in servicing our needs

Review 57 (2024-12-26 - Rating: 5)
Super easy to schedule to meet my needs. Technicians were knowledgeable, quick and professional. Price was excellent and I am very happy with the work. Highly recommend! We also a few months ago had them do a plumbing project in our kitchen. Evan was a great tech!

Review 58 (2024-10-09 - Rating: 5)
I called HARP for an 21 point service appointment to get my system ready for winter. They sent Eric Crespo. He is a consummate professional. He took his time and explained the service he was providing. He did a complete and thorough job. I have never had service like this. He gets 6 stars!

Review 59 (2024-12-22 - Rating: 5)
Harp Replaced a Furnace for me recently at one of my rental properties in east Hartford ct. sales rep Michael Nieves was great and did an awesome job and was able to help me get a major discount on the job. they were able to send out 2 technicians the next day to do the removal and installation of the new furnace. lead tech Michael Nieves and his help Musa Hajrula Was very knowledgeable and professional. Michael went above and beyond to install the unit in 1-day despite having some hiccups with the old unit.

Review 60 (2024-11-04 - Rating: 5)
Mike T was amazing! He stayed for hours, replaced our thermostats with brand new systems, and stayed until our heat was finally up and running. He went above and beyond for us and was super pleasant and helpful.

Review 61 (2024-12-23 - Rating: 5)
The Harp Technician was very proficient, thorough , and competent. He quickly identified , fixed the leak and very thoroughly tested the entire system to insure all was functioning to specs. Zackary Greco was the best ever. All was cleaned very thoroughly..

Review 62 (2024-11-19 - Rating: 5)
Mike T was prompt, thorough, and courteous. He inspected my furnace and gave recommendations to safeguard future problems. Definitely happy with the service!

Review 63 (2024-11-02 - Rating: 5)
My furnace made noise and stopped working. Harp was able to send Mario Guzman from HARP Home Services to take a look the next day. He quickly identified the defective part, and replaced it. Thanks to Harp and Mario, the visiting baby granddaughter was warm for the rest of her visit.

Review 64 (2024-12-23 - Rating: 5)
Great service with the installation of our furnace humidifier by Mizan! He was very thorough and double checked all of his work to ensure our complete satisfaction! Thank you!

Review 65 (2024-10-25 - Rating: 5)
Today, we had a most rewarding experience with two HARP technicians, MIKE T. and DANNY!Knowledgeable, pleasant, informative and charming...their expertise was reassuring and my husband and I are more than satisfied.Mike T. and Danny certainly represent what HARP wants their customers to experience...The Best of the Best. Thank you, gentleman!Bob and Pat MacMillanWindsor, Connecticut

Review 66 (2024-10-02 - Rating: 5)
We just had an air conditioner installed by HARP and we couldn’t be more happier with their overall service. Each member of their team is knowledgeable, approachable, amicable. They don’t hesitate to go out of their way to ensure the highest customer satisfaction. I’m not going anywhere else for the rest of my life for HVAC, plumbing & electrical needs.Thank you HARP ⭐️⭐️⭐️⭐️⭐️

Review 67 (2024-08-30 - Rating: 5)
Of all the Harp Home Service technicians that have been servicing my AC or heating system. Michael Clottey is by far the best. Explaining in detail how the unit is working. You learn things you never knew. That knowledge helps, because you understand how your system should work and the signs to look for.Very professional, he checked things that I was once told was not part of the service. Like cleaning the dust build up on the condenser. Very thoroughBest service technician at Harp Home Services.

Review 68 (2024-10-10 - Rating: 5)
Tech showed up on scheduled time and performed furnace tuneup procedures. He was thorough and professional. I recommend Sharp home services. 5 stars

Review 69 (2024-11-17 - Rating: 5)
Boiler issues that flooded out my basement. Contacted Harp that night and they a service tech. at the house in the morning. The service tech was very courteous and knowledgeable. He also saw 2 other issues with my boiler and repaired them. I highly recommend Harp if you need work on all of your HVAC issues.

Review 70 (2023-12-28 - Rating: 5)
Juan and his staff did an excellent job in installing my new gas boiler. They removed the old one and installed the new one. They were professional, courteous, polite and knowledgeable. They cleaned up after the job was done and Juan went over the operation of my new gas boiler. And he explained my warranty to me.

Review 71 (2024-06-28 - Rating: 5)
From the initial diagnostic visit to the sales visit, to the installation of the system the experience was top notch. Everyone was courteous, professional, and knowledgeable. Sales process was low pressure and informative, and they were able to install a complete replacement A/C system within 5 days. The overall installation was quicker than I expected and well finished (Im OCD and everything was clean and pleasing to the eye). The finishing touch was a follow up call to ensure I was satisfied and a comprehensive set of documents on the installation. I wouldnt hesitate to recommend Harp Home Services to anyone.

Review 72 (2024-07-25 - Rating: 5)
The HARP technicians installed a complete high efficiency furnace and A/C system recently. They arrived at the scheduled time. They also completed the removal of the old system and the installation of the new one in the designated time. The workmanship was outstanding and exceeded my expectation for the attention to detail. The system is working very well and is better at maintaining a more comfortable temperature in the house than our previous system. I am quite pleased with the system recommended by HARP and all aspects of the installation process.

Review 73 (2023-11-14 - Rating: 5)
I had a very old boiler break down. HARP came out and gave me a great deal on a combination boiler and water heater. The installation manager (Enigen) and his team were awesome, clean, and professional. I’ve work with many contractors over the years and HARP was one of the best. Great service, great communication, great craftsmanship, and great communication. Thank you!

Review 74 (2024-12-03 - Rating: 5)
Mizanur Ripon our dear service technician was AMAZING!! He truly exemplified why going into the trades can be such an honorable and high caliber career and gift to our community. HARP and Mizanur truly showed ALL THE WAY up in a time of need. It took 4 to 5 days just to find a company to come out to diagnose our furnace and this companys patience, steller communication, and our technicians kindness, thoroughness and ability to assure that we understood what and how things need to be working was AMAZING! The gift of a true tradesman/woman is that they leave the world a better place. ❤️😍❤️

Review 75 (2023-08-04 - Rating: 5)
After waiting for my installation for two weeks-one because I was on vacation, the other because the parts had not come in, the technicians arrived slightly before scheduled. That was great because I would’ve been late to work and they came in very respectfully and explain the process.It really was nice to know they had been background checked and bonded as I had to leave them home alone. They followed up with a courtesy call when they were finished and now I finally have air conditioning with a new A/C and furnace! With the exception of the wait (this IS a busy time for HVAC guys!), I have nothing but positive things to say about Harp. Easy and courteous consultation with Shawn, great financing options, great installation from Juan and Ali!

Review 76 (2024-08-24 - Rating: 5)
I have a sick person and sick dog in my house. I needed my annual A/C cleaned. Scheduled this with Harp and they canceled it twice in 4-5 months without any warning. The managers found out this occurred and sent someone right away! I was very happy with his service and recommendations!!! I recommend Harp for all those who need service!!! Thankyou very much Harp!!!!

Review 77 (2024-01-07 - Rating: 5)
Fantastic experience from start to finish! The comfort advisor arrived right on time, was professional and knowledgeable. Alex Y. selected the best system for my house and it was installed the next day. The install team was great and took pride in their work. I highly recommend Harp to anyone who is looking for a new system.

Review 78 (2024-08-04 - Rating: 5)
Contacted HARP Home Services as my A/C tripped the breaker off and I had just had the new A/C installed in Oct. 23. I reset the breaker and got the A/C running again. I thought it was a good idea to have it checked out as to why it tripped. The service rep. came to the house the next day and checked out the system output temp and return with his gauge. Everything checked out with the system. He waved the service fee as he was there about 10 minutes and found nothing wrong with. Very satisfied customer.

Review 79 (2024-12-18 - Rating: 5)
My appointments had been canceled and rescheduled several times. Zach came today and did a great job. I hope he comes back for the Spring appointment.

Review 80 (2024-08-19 - Rating: 5)
A couple of weeks ago, we had a tech take a look at our AC unit. Mizanur was able to deliver the bad news that our AC unit needed to be replaced and could get us an appointment for further advice that evening. Timothy Blue did a great job of explaining the process and financing. And the crew that came over later that week - Norris, Dave, Felix, and Gaitano - took care of everything in good order. We are now enjoying a much better climate in our house. Thank you so much to all involved!Sincerely,James Clark

Review 81 (2024-10-17 - Rating: 5)
Great, service. Had emergency no heat most places was offering appointment for next week. Chris H@Harp was able to come today and fixed the issue. He was very professional and kind.Thank you!

Review 82 (2024-10-16 - Rating: 5)
Clay Countryman was on time. Did a great job. Knew my unit and even helped find the thermostat on my water heater and turned it up for me. Very pleased with my service today.

Review 83 (2024-06-27 - Rating: 5)
My central a/c started leaking last nite. I scheduled an appointment for the next day online. It was easy. I got a phone call letting me know the technician was on the way. I, also got a picture of the tech emailed to me. He was nice and professional and fixed the leak. It didnt take very long. Im very happy.

Review 84 (2024-12-01 - Rating: 5)
John was amazing, very personable and informative. He went above and beyond expectations. Great job installing our water heater. A true professional!

Review 85 (2024-07-17 - Rating: 5)
Our Technician Dave did a superior job. From the start he gave us a sense of professionalism and experience. He was knowledgeable, efficient, explained everything and corrected our problem. We were very pleased with how he handled everything.

Review 86 (2024-04-19 - Rating: 5)
Nick and Andre were knowledgeable, honest and provided great advice and customer service in pointing out our problems and providing a solution all within 24hrs including installation. Thank you HARP for providing quick responses and resolutions, good incentives and great discounts to make your products more affordable for families!!! Forever a customer the Alston’s!!!!

Review 87 (2024-11-21 - Rating: 5)
Wonderful service. Technician Mizan did an excellent job. Explained everything and was very accommodating to all our needs. We hope to get Mizan for all other service needs in future.

Review 88 (2025-01-08 - Rating: 5)
No heat, came almost an hour and a half before his scheduled appointment and restored our heat immediately. Thanks for a great job!

Review 89 (2024-08-30 - Rating: 4)
The work was very good and all the workers were very professional. They had logistics issues with missing parts and wrong parts, but they still got my project done in one day. Started later than they said they would. Im very happy with the work and the warrantees on the parts and labor.

Review 90 (2024-08-15 - Rating: 5)
The technician Tevin was amazing, helpful, respectful, knowledgeable the whole nine yards. He has a heart and he has skills all wrapped up in one. He helped me fix a problem that a company who was number one on Google was not able to fix or claim to fix but did not fix it correctly. This company Harp and Tevin in particular fixed it and give me confidence. It made me question why I called the other company (Hitchcock) in the first place.

Review 91 (2024-11-18 - Rating: 5)
Courtney was great and got things working in no time. He told me what was needed and what should have been done the first time around. It was a great experience.

Review 92 (2024-10-09 - Rating: 5)
Our technician Mario was beyond impressive with his conscientious attention to detail and clear intention to remedy our heating issue accurately and with the least expensive and hassle to us. We could not be more pleased with the service provided.

Review 93 (2024-03-14 - Rating: 5)
Juan was amazing in my urgent need. Came Saturday when we discovered the water heater exploded. It was only 8 years old ~ had to get a new one that again had six year warranty. Juan worked around Service Master with Jordan, Rob and Alex. Great teamwork!! Thank you again

Review 94 (2024-12-11 - Rating: 5)
Professional, communicative, and did our generator hookup job efficiently. Couldn’t recommend this company more. Thank you so much for taking care of us!

Review 95 (2025-01-03 - Rating: 5)
Clay was friendly, knowledgeable, explained why the furnace was leaking and efficient. Definitely recommend and will use them again.

Review 96 (2024-09-20 - Rating: 5)
Technician Clay Countryman came out to my issues and was great to work with. Really helped me with dealing with the AC complications and answered all my questions on what to do in the future. Really recommend their services and will be using them each year as needed.

Review 97 (2024-06-20 - Rating: 5)
Our service from technician, David Gray, was excellent. First, he finished his earlier job ahead of schedule so he was sent to us immediately. He diagnosed the problem and resolved our AC issue quickly. He was neat. Cleaned the area of residual water and was gone. Before leaving he made suggestions of further service so the problem would not arise again. One of the many reasons why we go back to Harp for service.

Review 98 (2024-09-24 - Rating: 5)
Service tech Chris H did not deliver good news about the condition of our 22 year old boiler. But he was professional, thorough and documented all of his work. A quality and knowledgeable technician.

Review 99 (2024-10-14 - Rating: 5)
We recently had them replace our entire AC unit and boiler. They did everything in one day and were great!Chris was great and explained our options. He took pictures of everything and gave his professional recommendations.

Review 100 (2023-03-18 - Rating: 5)
Great experience overall, Mark our plumber was on time, worked fast, very knowledgeable and professional. Will definitely use them again and for sure recommend to others. Not only he performed his job quick and efficiently but he also cleaned up after leaving the area better than how it was. Including pictures of the before and after. Changed rotted cast iron pipe with ABS black Plastic pipes.

Review 101 (2024-07-06 - Rating: 5)
We had a fantastic technician, Nicholas Champagne. He was professional, personable, and replaced our faulty thermostat at no charge, as it had just been installed 6 months earlier. I will be asking for Nick to do all future maintenance and repairs. Beside getting the job done hes just an all around nice man. Thank you Nick!

Review 102 (2024-10-11 - Rating: 5)
Pleased with the service I received this morning via Ethan A. He did a great job talking my partner and I through things as we’re first time homeowners and this will be our first cold season in the house. Would recommend to those who need servicing.

Review 103 (2024-08-28 - Rating: 5)
The technician did a brilliant job. He answered all my questions thoroughly - a nice change to review matters with someone who knew my heating system; not just all ok. His in-depth knowledge was impressiveHis name, as deserves recognition: John Sirois

Review 104 (2024-09-24 - Rating: 4)
I was worried my two leaks would lead to expensive repairs, but the expert plumber John resolved both issues quickly and reasonably. I sometimes do my own repairs , but I couldnt have solved it as easily or quickly. I would recommend him and HARP to others.

Review 105 (2024-06-20 - Rating: 5)
The technician was right on time. He was very friendly and polite. He diagnose my proplum gave me a quote and the price was the same as he quoted me. He had the part on his truck went in and installed the part. He gave me a few pointers,Cleaned up after the area. I have used many heating and air conditioning companies and Harp is the one I always call when it comes to heating, air conditioning, plumbing and electrical needs. I Would rate them a 5+ star rating. It is a company you can trust and they stand behind their work.

Review 106 (2024-03-28 - Rating: 5)
I’m a repeat customer and we had our furnace installed by Aurold, Musa and Alec C.Not only was Luis C, our salesman, knowledgeable and helpful, but HARP was able to schedule the install for the next day. During the install, the guys even corrected the errors of the other furnace install, that was done by another company and brought it up to code.They really went above and beyond.

Review 107 (2023-04-15 - Rating: 4)
I received three quotes to have my central A/C and Heating system replaced. At the time of replacement my systems were running and presenting no issues but was well over 30-years old and due to be replaced. By my surprise Harp was my 3rd proposal received and provided the best price and warranty. Previous experience using Harp was for repairs and as though they could always get someone out to make repairs in a timely manner they were not always cost efficient compared to other companies. We were very pleased that Harp came in with the most affordable price. William.N was our comfort Advisor and was very knowledgeable of the products and provided a clear understanding of cost/efficiency/warranty. He was patient and professional throughout the contract signing and when he left I was very happy that we signed with Harp. We had a Lennox A/C system and Navien NCB 240 heating system installed. Day one of the installation we had about 6 trucks/installers arrive on the work site on time. One arriving to the driveway as early as 650am. To name a few that were complete standouts Joey, Josh and Miguel. I cannot say enough positive things about the employees of Harp to include scheduling coordinators Gail and Nicole. Understanding this was a very large project I felt I needed to be patient as the work was performed. However, I have feedback as I felt this job could have been more efficiently managed. As though installers arrived early and on time they found themselves waiting for the materials to arrive to the worksite. This job involved electricians and carpenters to arrive to get the work moving along but they were not on site that caused slowdowns and delays prompting the job to carry on for several visits. What was more frustrating than anything is for every visit it involved another set of installers and as though there was some notes on where other installers left off there clearly was always delays by trying to understand the scope of the work that needed to continue. Well today is my 4th and final visit to close this job. Once again I cannot say enough good things about Harp employees. Juan arrived today to close the job. He arrived timely but once again found himself waiting over 1-hour for the parts to arrive to the work site. Prior to Juan leaving he took the time to ensure I understood my new Heating system. Overall I’m happy but wanted to share my experience with the hopes that you would take serious consideration to improving the deficiencies with what I have identified as a very professional company.

Review 108 (2024-07-24 - Rating: 5)
The HARP staff were all very professional, knowledgeable, thorough, and courteous. They took their time explaining all the different options and within a short amount of time, I received my quotes. I would highly recommend this business.

Review 109 (2024-11-19 - Rating: 5)
Mizan was great. Worked quickly and thoroughly on the maintenance work. Very pleasant and offered good advice to keep our heater running smoothly.

Review 110 (2024-10-19 - Rating: 5)
Mike was very thorough with his inspection and testing our existing gas furnace. He provided a detailed assessment of the furnace condition and options to replace parts to improve operation and life of the furnace. Thank you Mike.

Review 111 (2024-10-03 - Rating: 5)
Mizanur made it to my house after hours (working a 12 hour day) and still was a delight to deal with! Explained everything to me that I had questions on and showed me pictures explaining what he did. Good to know everything looks good!

Review 112 (2024-10-31 - Rating: 5)
Harp came today Sunday 9/1 to service our air conditioner. Their office was professional in responding after my below review re: canceling appts.Mario the Technician did an excellent job of explaining what was needed and completing the service. He was professional, knowledgable and worked efficiently. He was great!Ultimately Mario/Harp made it right.We appreciate that and will continue to use Harp as our HVAC company. TY!10/30/24 - Tech Alex was here this morning to service our heating unit. He worked efficiently, was knowledgable and very respectful. He was very helpful. Thank you Harp!

Review 113 (2024-09-19 - Rating: 5)
Needed annual maintenance on my boiler. Technician was on time, clean and provided exceptional service. This is my fourth time using HARP, I could not be happier. I already booked spring maintenance on my air conditioner.

Review 114 (2024-12-06 - Rating: 5)
First time using Harp. Jeff Negron was our HVAC tech. He was thorough and explained everything! Felt like we were in great hands.

Review 115 (2024-09-16 - Rating: 5)
I had an emergency situation at home where the old gas water heater burst and leaked all over close to half the basement floor. This was on a Saturday afternoon and I had an Estate Sale to put together for Sunday.HARP to the rescue. They sent two techs over with a new hot water heater and those guys worked into the late evening.. Hooray for HARP!!

Review 116 (2024-10-31 - Rating: 5)
Harp offered the best price for a high quality HVAC system. The installation was non intrusive and the technician was excellent at explaining the system.

Review 117 (2024-10-31 - Rating: 5)
The salesman helped me to get into a beautiful three-piece furnace, air conditioning and hot water heater for such a reasonable price and the insulation was professional and I was truly satisfied.

Review 118 (2024-10-10 - Rating: 5)
John B and Wyatt the apprentice hooked me up! I was running iron sludge through my well system, it wrecked my water treatment tanks, storage tank, and well pump. They did not tell me how bad it was, they showed me! They put in overtime to get my whole system replaced and running in one day. Thank you!

Review 119 (2024-08-22 - Rating: 5)
Luis Centeno was phenomenal, very knowledgeable and professional. Told me exactly what i needed and got my shower valve replacement done very quickly. Will absolutely being using Harp again in the future!

Review 120 (2024-11-15 - Rating: 5)
Outstanding and reliable service. Sebastian was knowledgeable and made me feel comfortable with the work he performed on our HVAC systems.

Review 121 (2024-06-22 - Rating: 5)
HARP and SolvIt have been extremely helpful, courteous, quick, and responsive. They have taught me a lot about each repair necessary and the solutions by answering my many questions to put me at ease. I have been a loyal and frequent customer since 2016 and have always been pleased with their service. Their prices are never the lowest but always the best value compared to others when considering service, responsiveness, reliability, and warranty support, which are all critical to prevent eventual buyers remorse. You cant go wrong with HARP and SolvIt. Do yourself a favor and give them a call for your next project. Take it from me, a long-term satisfied customer.

Review 122 (2024-06-17 - Rating: 5)
HARP Home Services took away my stress regarding my plumbing emergencies. Evan arrived on time. He was very professional, compassionate and explained in every detail what was necessary to repair my plumbing issues before he started. We agreed what was necessary for replacement. He was a very diligent hard working man and worked until my job was completed non stop. He was very neat and very kind. HARP Home Services is the company I trust and will continue to use their services.

Review 123 (2024-12-10 - Rating: 5)
Nick was fantastic. He explained things as he performed his checks. It was great to have him as a technician.

Review 124 (2023-10-26 - Rating: 5)
Replaced my gas furnace boiler, they are great workers and their price was very good compared to other companies, they left the job clean, and explained everything to me, I would recommend them to friends and family and whoevers reading this review. 👍 the green is the old one and the red is the new.

Review 125 (2024-06-15 - Rating: 5)
Alex was a wonderful technician! He showed up on the early end of the appointment and took his time investigating the problem. He showed us photos of the problem and scheduled an appointment to return to repair it quickly. Highly recommend HARP after my first experience with them!

Review 126 (2024-11-20 - Rating: 5)
The two craftspeople (Jesse and Wyatt) who worked on our issues were terrific. Very professional, skilled and efficient.

Review 127 (2024-01-26 - Rating: 5)
I am a real estate agent and property manager who works with many contractors. HARP exceeded my expectations on problem solving, communication, price and timing. I used them to help with basement flooding on an older home and they did the work immediately. Excellent job!

Review 128 (2024-07-30 - Rating: 5)
The technicians arrived in the designated time window, calling when they were on the way. They were friendly and professional, completing the work quickly and efficiently, went above and beyond, finding another issue and resolving it.I would highly recommend Harp for electrical work.

Review 129 (2024-10-08 - Rating: 5)
Arrived on time. Finished on time. Easy to communicate with. Work performed to a full satisfaction. Test ran, working OK. Left the place clean. Explained all related questions to full satisfaction. Great experience.

Review 130 (2024-07-19 - Rating: 5)
My AC broke during a heat wave and my regular HVAC company wasn’t giving me good answers. I called HARP and they were at my house in 2 hours. They gave me a fair price, and prompt service on the installation of a new AC system. Their employees are professional and nice people. I was glad that I called HARP and they will be my new HVAC company from now on.

Review 131 (2025-01-03 - Rating: 5)
Sebastian, our technician did an amazing job. They were very informative, respectful, professional, and timely. We would highly recommend them and support them in returning for further services we may need. We will be informing friends and family of their superb job, and recommendation to utilize HARP services.

Review 132 (2024-11-30 - Rating: 5)
Jeff was an awesome technician. He was friendly and a true professional. What was once cold is now warm.Thanks Jeffrey Negron!

Review 133 (2024-07-30 - Rating: 5)
Clay was very professional, explained the issue and gave us maintenance tips for our central air on how to prevent the issue from happening again, something we didn’t know. That was incredibly helpful!! We are very pleased!

Review 134 (2024-12-11 - Rating: 5)
I have only had great experiences with Harp. My furnace broke in the middle of the winter last year, and they sent a technician out quickly during what I imagine is their busy season. I had another furnace issue not too long after, and they came out right away and didn’t charge me for the second visit which required a more in-depth (and costly) fix.This year, I purchased their service contract because I wanted peace of mind. They are conscientious and professional, and I highly recommend them.

Review 135 (2024-12-17 - Rating: 5)
Evan was a joy to deal with and he took the time to really troubleshoot our issue. We are very happy with Evan and HARP. We use HARP for all our HVAC, plumbing and electrical needs.

Review 136 (2024-07-06 - Rating: 5)
Our tech Jesus approached the problem with our central air AC system. I was really impressed with his troubleshooting, knowledge, and the way he was able to clearly explain it to us in a way we could understand. He was polite, respectful and friendly. Great service and company!

Review 137 (2024-07-22 - Rating: 5)
The service technician, Courtney Ivey was very helpful and informative. He was very courteous and tolerant spending time to answer my curious questions. He did his work unobtrusively and was neat. He was knowledgeable and professional in preforminghis duties. He was a pleasure to deal with.

Review 138 (2024-09-30 - Rating: 5)
The technician, Chris Hanson, was prompt, professional, and knowledgeable. He inspected our boiler and provided options for needed repairs. I appreciate the service and will use HARP again.

Review 139 (2024-03-24 - Rating: 5)
Our technician was fantastic. Very professional, knowledgeable and was happy to answer any questions I had and explain things as he went. Fixed our problem, cleaned everything and our steam boiler was back up and runner better than before. Was able to book an appointment right away and our tech took his time and did things very carefully and cleaned up everything when he was done. I highly recommend Harp. Very happy with the experience and will continue to use them.

Review 140 (2024-07-09 - Rating: 5)
I had a really good experience with Harp. It was the first time I had used them and I had an issue with the AC that others couldnt get to in a timely manner. Chris was on time, took the time to explain, went to the parts needed, and finished the job on time. Couldnt recommend them highly enough

Review 141 (2024-11-15 - Rating: 5)
Technician was very considerate and did an excellent tune up! I would definitely recommend Harp! Excellent knowledge and very polite and considerate Thanks very much Mike T

Review 142 (2024-10-04 - Rating: 5)
Evan A and Wyatt H came by to give us a quote to do some work in a handicapped bathroom. They were friendly, informative, and transparent. Whether or not they do the work, at least they made the beginning of the process painless, and we thank them for that.

Review 143 (2024-11-14 - Rating: 5)
Harp was great when my family suddenly had no heat on a weekend! First of all, they came that very day. Second of all, once we decided we needed a completely new system they came on a Sunday to quote us. Tim was excellent, answered all questions and was not “pushy” to sell us anything. We were able to get a new system installed the very next day. While there was a minor leak that happened as a result of the install, Harp was very gracious and fixed it.Every single person that came to the house was polite, kind, and even nice and accepting of our dog. Harp is now our go-to for all HVAC needs!

Review 144 (2024-10-04 - Rating: 5)
Received a great service! It was fast and professional. Evan and Wyatt fixed my toilet and replaced a leaky valve at no time!

Review 145 (2024-07-24 - Rating: 5)
‘Out-Standing Services!! We’re very pleased with This companys services, Theyrer absolutely extraordinary!Everything from answering~the ~Telephone;I was able to speak with a lIve~courteous~professional~ customer~service Associate, who efficiently scheduled next~day~Service~with a Technician, he was punctual and arrived at the scheduled time which was mutually agreeable. The HVAC Technician is courteous, experienced, and knowledgeable and talented. He evaluated and followed up with txt msg and the company with email, askiing how everything went with my service, and they give you the option;If you would like to receive notifications, offers/promotions, and updates.I highly recommend this company!

Review 146 (2024-10-03 - Rating: 5)
Evan A. And Wyatt H are the absolute Best. Extremely professional, knowledgeable and friendly. Did a perfect job! Your company hit the jackpot with these 2.

Review 147 (2024-07-01 - Rating: 5)
Louis was a great plumber. Pleasant and personable. He got the job done without leaving a mess. He worked for Harp and repaired a clogged kitchen drain in our house in Simsbury, CT. It was an emergency and I called on Saturday. The dispatcher set a time window of 2-6pm Sunday, but called about 10am on Sunday and said the tech would arrive shortly. Terrific. The drain was cleared by 12:15pm.

Review 148 (2024-09-21 - Rating: 5)
My Technician arrived on time.Was very friendly and knowledgeable. He allowed me watch his process and explained his findings as well.

Review 149 (2024-06-28 - Rating: 5)
John and David were here yesterday to repair our air conditioning. They were pleasant and did an excellent job. We are back in business. They explained things and answered questions nicely. Thanks for sending them!

Review 150 (2024-08-14 - Rating: 5)
Mizanur was the technician sent for routine maintenance. He took his time, was very thorough and made good recommendations on how to care for system in general. Very good experience.

Review 151 (2024-09-13 - Rating: 5)
The H.A.R.P. technician Courtney showed up on time, and we were very satisfied with the service and his recommendations. He was nice, took care of maintenance tasks, answered all our questions and left things neat and clean.

Review 152 (2024-06-14 - Rating: 5)
Evan was great. Very pleased with the work. Expllained everything, got here first thing in the morning for our emergency (pipe blew downstairs at midnight we had no water). Gave as a price before the work. Excellent all around. Did a check on the work before he left. Highly recommend. Thank you Evan and Harp!

Review 153 (2024-07-26 - Rating: 5)
Chris and crew were amazing, professional and very thorough in explaining all they did. I would recommend them to anyone having a/c or furnace done. Thank you so much. Work was done under Tim Sullivan

Review 154 (2024-12-04 - Rating: 5)
The technician is professional and has very excellent experience on what he is doing on the water heater and furnace. He can represent his company’s logo.

Review 155 (2024-05-03 - Rating: 4)
We ended up getting a new AC replacement done. Jorge from sales was very nice. The people who installed the system pretty much kept to themselves, got the system installed in one day which was great, they worked hard. Only issue was they didnt reattach something so that our heat wasnt going on when they left. We were without heat overnight with a 9 month old, it was 30 degrees on this specific April night. The tech that came to solve the issue with the heat and thermostat, Dorian I believe was VERY efficient and helpful and was in and out with the fix. The reason I didnt give 5 stars was obviously because the installers caused an issue and inconvenience for us. It appears they didnt test the heat prior leaving when the job was finished. ALSO, when I called about the issue I was told I might get charged an 89$ fee if its not something from the install? When is clearly was something related to the install. Other than that system is working well so far. We had an 80 degree day to test it out.

Review 156 (2024-06-10 - Rating: 5)
I was very nervous to begin the process of getting a new HVAC system. When Perry arrived I made him completely aware of this. Perry was great! Not only did he put my mind at ease, he was extremely knowledgeable. Great job! I wiould recommend Harp home services to my friends and family! Thank you Perry!

Review 157 (2024-11-08 - Rating: 5)
My technician Sebastian was outstanding!!! He is so knowledgeable and so patient with my questions. Give this man a bonus or better a raise

Review 158 (2024-10-09 - Rating: 5)
Replaced leaking water heater. They came within the hour and worked hard until the job was done. Evan A. And Dylan E. were prompt, courteous, and professional.

Review 159 (2024-05-28 - Rating: 5)
Nick did great. He tried to save unit was shot. The new unit was installed next day with Anthony installing and put extra time and payed attention to all. Great job and thanks to all the team. Today I had a sewer problem.they sent Jason on the holiday. He went thru everything I needed. Today the next day he came out and did a major repair. What a awesome tech. He advised me if every step and did a awesome job just like it was his own houseThank-you Jason

Review 160 (2024-11-24 - Rating: 5)
Harp gave me the finest furnace know-it-alls-lossible. They explained, gave me options, and the best way to schedule follow-ups. Kudos to Harp!