Alternate Power Solutions

Located in West palm beach, Florida

Address: 2771 Vista Pkwy # F4, West Palm Beach, FL 33411, United States

Phone: +1 561-242-8869

Rating: 4.1

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Comments

Review 1 (2024-03-12 - Rating: 5)
The process was smooth as butter. Dominic come out and give me a quote, as well as a proposal within 24 hours. Price was very fair compared others I had received quotes from. Service and attention has been very good up so far. Would highly recommend. Thanks Dominic!

Review 2 (2023-09-07 - Rating: 5)
I recently had a home standby generator installed by Alternate Power Solutions, and I am delighted with the outcome. The team was skilled, efficient, and friendly. They completed the installation in a timely manner and provided clear instructions on operating the generator. I am impressed with their professionalism and highly recommend them for home standby generator installations.

Review 3 (2022-10-14 - Rating: 5)
Alternate power installed my standby generator, i do not do reviews unless exceptional service has been provided. From sales, to office staff, to techs (erick and troy and their assistants) everything went smooth. i didnt need to be involved with any of the process as they took care of everything. I also had gas lines put in and my yard looks exactly the same as it did before the work. every single person that i had to deal with in this process that works for Alternate was top notch.

Review 4 (2024-10-10 - Rating: 5)
Hands down the best investment a Floridian can make! I was already thrilled with the professionalism and ease of doing business I experienced with APS, but Im even happier now after my little test run during Hurricane Milton. Thankfully my home only lost power for about 2 hours, but the generator did its job seamlessly. The power went out at 2am, the generator kicked on, and the rest of the family never even knew the difference until I told them later on. As a mother, storms can be scary enough without having to worry about having food and electricity available to feed my children during an outage. The peace of mind I now have makes this generator worth its weight in gold!

Review 5 (2015-05-01 - Rating: 5)
Ive been a customer of Alternate Power Solutions for 1 year. The generator needed some work when they initially came out. Now that they have been maintaining it, its been working great, including just a couple of days ago when we lost power and it had to run for over 2 hours. Matt came out yesterday and I was impressed at how much time he took to make sure everything was working. I used to have to change the battery every year, but Matt made sure that the plugs were cleaned and other maintenance to get a full 3 years out of the battery. He even touched up some rust on the outside casing. Ive made a smart decision by having Alternate Power Solutions to take care of my generator.

Review 6 (2019-09-05 - Rating: 5)
Called Alternate Power Solutions looking for parts for my generator on Saturday August 31 2019 just before Hurricane Dorian was to hit WPB on Sunday night and spoke to reception they put me in touch with Mike he did not have new parts and told me I could have used parts he had free of charge it was perfect my generator was fixed and working thanks to great service and communication with Mike. I will use this company for all my power needs. Highly Recommended.

Review 7 (2019-08-05 - Rating: 5)
We are 300% satisfied with our ENTIRE experience with Alternate Power Solutions regarding the purchase and installation of our whole house, standby generator. We HIGHLY recommend this company to you in every regard!!! Everyone at this company has been exceptional from start to finish. My first phone call was with Kaitlyn, who was so sweet, kind, intelligent, professional and supportive on our initial call, and every call thereafter. Our sales representative, Dominic Maturo, had such a warm, kind, patient demeanor. His communication was excellent, and he did everything possible to give us the best deal with the highest level of quality that Alternate Power Solutions expects, and he did, out of all of the estimates I had received prior to his. He explained every aspect of the generator and all options. He helped us make the best choice for our home. He was so outstanding in every regard and made it very clear that his goal was to make sure that our experience would be excellent from start to finish. It surely was. He also had the gift of EXCELLENT communication and a very warm personality. He was extremely clear and concise in communicating, patiently answering every question we had. Meggin and Tricia, in their office, also were also excellent answering all interim questions with warmth and enthusiasm at every turn, as we awaited the installation. The installation staff was outstanding. Everyone was ultra professional, their installation was impeccable, and they installed everything beautifully.We are thrilled with our new generator and our entire experience with Alternate Power Solutions. This company is first rate in every regard and we are so very grateful we ultimately chose them for purchasing and installing our whole house standby generator!!! Mr. & Mrs. Connelly

Review 8 (2018-11-02 - Rating: 5)
We Bought a Generac Generator. Not only was the generator at a very competitive price, it was installed on time and there was no worry or hassle. They answered all of my questions and even called a week later to check on things! Great customer service! Would highly recommend.

Review 9 (2018-10-24 - Rating: 5)
Weve used them for years and they always came out asap when we called and needed them. Generator works great. No issues.

Review 10 (2019-12-20 - Rating: 5)
Very fair pricing and great service definitely give them a call. Tried 1 stop before these guys and they were a rip-off.

Review 11 (2021-10-15 - Rating: 5)
This company pays attention to detail, works very quickly, maintains good customer relations and is always available if you need service.

Review 12 (2023-10-28 - Rating: 5)
They answer their phones. My installer doesnt. They under stood my issues and made a service appointment for me immediately, my installer didnt. They found the problem and fixed it right then and there, my installer wanted to charge me and wouldnt use the service history log for the repeated issues. Troy and Mike were great! Cant say enough good things about this company.

Review 13 (2019-11-15 - Rating: 5)
Great people to work with. Great products and great staff. Nothing but positive experience from first call to final inspection. We are very happy with our new generator and we cant say enough about alternate power. Thank you!

Review 14 (2017-09-12 - Rating: 5)
Good company, great people. I choose Alternate Power to install my Kohler generator and could not be happier. Installation went smoothly and they service the generator on schedule. I lost power when hurricane Irma came, generator worked phenomenally! I highly recommend Alternate for anyone that is looking for a quality company. -Paul K.

Review 15 (2018-10-25 - Rating: 5)
We had a generator installed last year after hurricane. I couldnt have been more pleased with the overall experience , from the office staff ( Meggin and Tony) to the technician ( Mike). I have probably called more than a few times with questions and always been met with understanding and great customer service. The pricing was fair and competitive! I would refer Alternate power to all my friends and family. We recently sold our home as well and it was a great selling point for the buyer.