Akian Plumbing, Heating & Air Conditioning

Located in Watertown, Massachusetts

Address: 586 Pleasant St #4, Watertown, MA 02472, United States

Phone: +1 617-894-7803

Rating: 4.8

Services

On-site services
Repair services
LGBTQ+ friendly
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-26 - Rating: 5)
I am extremely satisfied with the service your engineer James G. Provided. He is very courteous and knowledgeable. He is very good in identifying the problem and find the best way to resolve it.This is my second review. Today, I would like to acknowledge Maryann O. She is a wonderful person and a great specialist. On December 23,2024 she finally made all necessary modifications to our ducts, removed dampers, reopened a couple of holes to provide adequate air flow, and our heating system began to breathe and no longer short cycles. Thank you, Maryann! We wish you and all hardworking people at Akian Plumbing a Happy and Healthy New Year!

Review 2 (2024-10-30 - Rating: 5)
Our apartment has long suffered from a lack of hot water supply; every time hot air is released, it causes the water to become so cold that the water heater sends out false alarms. Weve consulted several companies before, but while plumbers have been able to make temporary repairs, they havent solved the problem once and for all. This has become a major pain point in our lives. Evan at Akian quickly helped us rearrange the plumbing layout and add a backflow prevention structure. Not only is the hot water temperature now elevated without waiting, but we can also take a shower on a cold winter day with heat. I am planning to call Evan to solve similar problems in my home, such as a debris churn and a clogged sink.

Review 3 (2024-12-17 - Rating: 5)
Uri from Akian was professional, considerate, and very knowledgeable both before and during his visit to my home yesterday. He was courteous enough to keep us posted by text as the time of appointment was near. At my hone he carefully installed a new sink and thoroughly explained and demonstrated some important features. He then generously took the time to install a Nest thermostat and patiently help me through the activation process. I would seek service from Akian in the future because of him and am grateful for his help!

Review 4 (2024-12-19 - Rating: 5)
Excellent service and quality work done exactly as promised. Weve had Akian come out a couple of times for maintenance and minor repairs and theyve always done an amazing job. Their quote and scheduling process is straight-forward and they do a great job communicating. For our last repair, Uriel was our technician and he was great. Would recommend Akian for any HVAC needs.

Review 5 (2024-12-05 - Rating: 5)
Akian came to help fix an issue with our heating system. The specialist we worked with, Dom, was friendly, professional, knowledgeable, and fixed the heating issue quickly. He is passionate about what he does, and I really appreciate him putting on shoe covers when walking around the house. We are thinking of engaging Akian for our other home needs based on our pleasant experience, and hope to work with Dom again in the future!

Review 6 (2024-12-28 - Rating: 5)
Excellent, professional service of gas boiler and gas hot water heater by James G. and his assistant Berkeley. A full days work. The heating system now seems much more efficient, keeping us warm at lower temperature setting.

Review 7 (2024-10-04 - Rating: 5)
I called Akian for work on an old boiler. James was terrific—professional, informative, and friendly. He did an estimate for the work, clearly explained the options, and scheduled a prompt service visit for the chosen work. Thoroughly walked me through the work upon completion and clearly answered all questions. The system has since been working great; the problem which led to my call has vanished. Great job!

Review 8 (2024-12-05 - Rating: 5)
I had a great experience working with Uriel. He was incredibly professional, thorough, and attentive. Uriel took the time to patiently explain all my questions and concerns, which made the entire process much easier to understand. After completing the work, he ensured the area was cleaned up perfectly.

Review 9 (2024-07-26 - Rating: 5)
We are thoroughly impressed with our entire experience. From scheduling, to multiple notifications about our engineer’s arrival, to photos and background info of our engineer prior to arrival Akian’s professional touch made our experience very comfortable.Following our initial consultation our unit was serviced by Dominic who was not only knowledgeable and thorough but also courteous, professional and sadly in our case (thanks to a rat in our compressor) sympathetic. Dominic’s explanation of his process along the way complete with 4 point solution summary was clear and easy to understand. It was awesome to have someone with both technical and people skills and as a result we feel very confident recommending Dominic and Akian to others.

Review 10 (2024-11-03 - Rating: 5)
Akian is an amazing company! I have met the owner and was extremely impressed with the way they perform the work and build their team culture. They are fast dependable and budget friendly! Thank you and your team for being a great asset to the community.

Review 11 (2024-11-29 - Rating: 5)
Akian’s engineer, Manny, figured out where the problem that disabled my furnace was by testing many parts and calling the office for consultation. Then he kept testing and found a second damaged part. He explained the situation to me clearly. He was polite and cordial.The Akian engineers who fixed my furnace, Phil and Marianne, were skillful and respectful. They answered all my questions without seeming to consider this chore a chore. It was a pleasure to meet them.

Review 12 (2024-09-27 - Rating: 5)
I was very impressed with Akian Plumbing. Our technician, James, was professional and took the time to clearly explain our options for addressing an issue with our Hot water system. After we agreed on the price, James arrived two days later with all of the replacement parts and equipment to repair our system. I have had other companies service our system before, but Ive never seen anyone completely dismantle the system, clean and replace all the damaged parts. James was incredibly thorough and I was exceedingly impressed with his work.

Review 13 (2024-12-02 - Rating: 5)
Akian installed a Minisplit system in my home. The workmanship was excellent. The installation was great. The installers cleaned up carefully and instructed me In how to use the system. Manny also came back to fix a problem I had. He was professional and thorough. I highly recommend this company for consultation and installation of a Minisplit system

Review 14 (2024-11-27 - Rating: 5)
Cant speak highly enough of Akian Plumbing. Our boiler went out unexpectedly right before Thanksgiving. Replacement options were clear, the price reasonable, and the install scheduled for the next day. Most impressively, Jimmy O, Justin W, and Jess L. worked late into the evening on Wednesday to ensure that we had heat and hot water before the long holiday weekend. Thanks Akian!

Review 15 (2024-09-17 - Rating: 5)
George A and James V came to my rescue today and replaced the hot water heater. They were both professional and courteous explaining all that I needed to know. They did an excellent job. Clean and efficient. Im glad I found them and will definitely be reaching out to them when I need a plumber in the future

Review 16 (2024-11-25 - Rating: 5)
This year we started working with Akian. They fixed our AC, replaced our Furnace, and just now fixed an issue with plumbing.Here’s what I can say:- Excellent customer service. Much better than any other provider we’ve worked with- Knowledgeable and friendly technicians- Great documentation (they actually photograph/video and show you what’s happening in your system)A special shout out to these technicians we’ve worked closely with:Plumbing:—George Aroush - very friendly, efficient, and works with the customer to find the right solutionElectric:— Chris MHeating and AC:— James G - diagnosed a difficult systemic issue that was causing the system to leak - very friendly and worked with us to find the right solution— Carlos F— Terrence F— Imara Y & Greg G - Installed the new AC and stayed late to get the job done in one day. They provided clear updates throughout the process so we felt informed the whole time.— Phil O - Diagnosed the original issue with the system, summarizing the impact and options which allowed us to make decisions faster

Review 17 (2024-09-22 - Rating: 5)
Akian plumbing had great communications and kept us up to date on the project. The technicians George A. and Evan were great. We shared a few laughs, and they informed me somethings I did not know about our heating system. Great team! Will have them service my furnace again! Thanks, Akian!

Review 18 (2024-11-25 - Rating: 5)
Repeat customer very satisfied with Akian! The technician Dom was very knowledgeable, correctly diagnosed the problem with our heating system (even identified a couple other minor issues that the previous company missed) and provided great pointers on preventative maintenance going forward.

Review 19 (2024-09-19 - Rating: 5)
We have used Akian regularly over the past 4 years and have found their technicians to be very professional, efficient, and helpful. Evan came to perform maintenance for our water tank and took extra time to explain what he did and show us how to maintain the system on our own . Highly recommend Evan and Akian.

Review 20 (2024-10-18 - Rating: 5)
We were impressed with Akian. The installers were thorough and careful, and they cleaned up at the end of each day. Each step of the process was communicated clearly to us, including any changes that needed to be made. The system appears to be working well.

Review 21 (2024-07-10 - Rating: 5)
We scheduled an annual maintenance on our boiler system with Akian Plumbing, Heating & Air Conditioning. It was a great experience with Domenic. He was very fun and outgoing. He told me upfront how long the maintenance would take (in our case >2hr) and thoroughly explained his findings afterwards with pictures. It was very helpful as I am not familiar with all the parts of the boiler system. He was very knowledgeable and was able to answer all my questions. He even cleaned the cobwebs around my boiler system. I would highly recommend the company and Domenic!

Review 22 (2025-01-08 - Rating: 5)
James G was absolutely fantastic! He explained everything very clearly and I felt in good hands throughout the entire process. Highly recommend!

Review 23 (2024-08-08 - Rating: 5)
James G. came to our home to consult on a leak from our AC unit. He was timely, professional, and very polite. After reviewing the issue he gave us some clear recommendations for how to repair it and was honest and set clear expectations about the work. We appreciated his efficiency and getting the work done and his recommendations for future updates to improve our system.

Review 24 (2024-07-27 - Rating: 5)
My Mitsubishi Mr. slim quit in the middle of a heat wave. A number of AC firms told me I was out of luck for service.Akian was able to service me within a few days. After I booked an appointment, they called to say they had a cancellation and the possibility to see me that very day. Their AC technicians showed up and politely and quickly restored my unit to functionality. In the course of the repair it became evident that my exterior drain line needed to be redone and they were able to schedule that also within a week and a half. I give them five stars for responsiveness and technical competence. Highly recommended.

Review 25 (2024-12-26 - Rating: 5)
I was thoroughly impressed by the skill which Maryann and Michael diagnosed the problem with our heat pump and went the extra mile to make sure they’d properly fixed it. Excellent service and quick response time -even though given on Christmas Eve Day.

Review 26 (2024-10-01 - Rating: 5)
I have found my forever plumber! I am a consultant in service quality, and my experience with Akian is a best case example. They were responsive to my concerns, provided timely service and Dominic was professional, courteous and fast. It is rare to find such high standards and so I most highly recommend Akian.

Review 27 (2024-07-23 - Rating: 5)
Akian Plumbing offers excellent service and very knowledgeable technicians. George is the only person in 2 years of dealing with a defective water sensor/timer on a washer, who was able to to figure out the problem and replace it in under an hour. There were at least three other plumbers were happy to take our money but couldnt fix it. I am truly grateful to not have to deal with the headache of the sensor going off every time I did a load of laundry. Im very grateful to George and highly recommend Akian Plumbing.

Review 28 (2024-11-07 - Rating: 5)
I was very pleased with the service man from Akian Plumbing he explained everything that was wrong. He showed pictures of the parts that needed to be changed and why. It was nice to also get a picture of the guy that was coming to my house. I would recommend Akian Plumbing to my family and friends

Review 29 (2024-08-19 - Rating: 5)
We installed our new heat pump system through Akian and within a few months saw meaning savings in our heating and cooling bills. When it came time for our first service call, it was easy and fast to schedule. The technicians James and Mike were great in communicating with us and educating us further about our system.

Review 30 (2024-08-14 - Rating: 5)
James and Mike were incredibly responsive, courteous and professional! They too extra time to explain what was wrong with the excess condensation in A/C system. They throughly checked coil, evaporator coil l, drain system and ended up replacing condensate pump. It’s working fine and I am very impressed with their service!

Review 31 (2024-08-20 - Rating: 5)
James G was our technician and was very friendly and helpful. We have a very old system that is slated to be replaced and he took the time to explain to me some of the components to keep an eye on. He also made some helpful recommendations for filter replacement to try to help the system work less. Great guy! Thanks so much!

Review 32 (2024-11-01 - Rating: 5)
Uriel R. came to do service/annual maintenance in our tankless water heater. He was professional and answered all the questions. He also inspect other pipes ad offers us advice for some improvements. We would definitely like to have him over again.

Review 33 (2024-10-25 - Rating: 5)
Phil was great! Came by to check out our furnace and provided a fully thorough, detailed description of concerns and potential fixes to the system. Appreciated the transparency and amount of time spent to ensure our system was in its best shape.

Review 34 (2024-07-11 - Rating: 5)
I am pleased with the service provided from Akian Plumbing, their tech Chris is very knowledgeable and was able to answer any questions or concerns that I had towards purchasing a tankless water system and with no hard sale. I was overwhelmed with the pictures that he provided which showed me that he is proud of his work. When my tank had to be replaced I only wanted him and his team to do the job.

Review 35 (2024-12-16 - Rating: 5)
Excellent service! The technician (Uriel R.) was very knowledgeable, professional and a great worker overall! I can’t say enough good things about him. Thank you! Highly recommend this company!

Review 36 (2024-12-27 - Rating: 5)
We had a very good experience with Akian Plumbing regarding our steam heating system. Quick response, friendly communications, sincere explanation, experience, quality.

Review 37 (2024-12-20 - Rating: 5)
James was very friendly and helpful! He fixed our issue in a quick and professional manner. Would definitely reach out to him again in the future!

Review 38 (2024-08-20 - Rating: 5)
James and Mike were very friendly and professional. They arrived on time and finished the job in a very timely manner. We also had some wonderful conversations throughout their visit!

Review 39 (2024-08-20 - Rating: 5)
I called Akian to diagnose a water leak in a system they had installed for us a few years ago. James from Akian was professional and knowledgeable. He diagnosed the issue quickly as a coolant leak and the visit was free as we were covered by the warranty from the last repair. Still waiting for the final diagnosis of the leak itself, but James was a pleasure to deal with. Highly recommend.

Review 40 (2024-10-18 - Rating: 5)
A slight adjustment to my recently installed heat pump was needed. Jimmy H. Was there within 2 hours. He immediately knew what had to be done. Took care of it and took the time to simplify my thermostat settings to my liking. 👍

Review 41 (2024-06-28 - Rating: 5)
Nick assessed our issues and gave us several temporary and permanent fixes. It ended up being a big job, but Nick and his team did an amazing job and cleaned up after every day. We definitely found ourselves a plumbing company. Hopefully we won’t need them anytime soon though;)

Review 42 (2024-06-12 - Rating: 5)
I recently had a wonderful experience with Akian Plumbing and felt compelled to share. They were initially on-site replacing my neighbors gas line, which happened to be a service I needed as well. Seizing the opportunity, I inquired if they could handle mine too. With a quick call to their office, I was scheduled for the same day.Uri and Bill, the technicians who arrived, were fantastic. Their professionalism and courtesy were evident from the start. They efficiently and skillfully replaced my gas line, ensuring everything was done to the highest standards.I am thoroughly impressed with the service provided by Akian Plumbing and will gladly recommend them to any of my clients in need of a reliable plumber. Their promptness, professionalism, and quality of work have truly set them apart. Thank you, Akian Plumbing!

Review 43 (2024-06-13 - Rating: 5)
Akian Plumbing, Heating & Air Conditioning has been meeting my plumbing needs for excellent service for years. Most recently, Manny responded to a request for a problem evaluation for one of my toilets and was extremely thorough. He offered to return if an actual repair were necessary. Much to my surprise the problem appeared to correct itself a few days later. I was torn between cancelling an additional visit or having the issue examined more thoroughly. George A. arrived to follow up, located the issue, replaced a part and was finished in about 45 minutes. The repair was a success. Thank you, Akian!!

Review 44 (2024-08-13 - Rating: 5)
Akian installed a high-efficiency gas furnace for me. They were incredibly professional and thorough and willing to make adjustments on the fly per my request. I will continue to use them as my HVAC provider.

Review 45 (2024-07-29 - Rating: 5)
James G. was outstanding. He was prompt, explained everything clearly, was honest with me, and gave me various options while understanding my needs and concerns.I highly recommend James. He is a model employee. Definitely the best and most professional visit I’ve ever had from a plumbing/HVAC company.

Review 46 (2024-11-06 - Rating: 5)
James did great job on our inspection and was very helpful explaining the best steps to make our furnace safe. He was on time and friendly and efficient

Review 47 (2024-07-09 - Rating: 5)
They scheduled my ac repair on the day I called. I was relieved because it was an extremely hot day and the weather forecast promised more of the same for the coming days!Carlos, the technician, turned up on time, diagnosed the problem and fixed it. He also made a few suggestions to enhance the efficiency of our ac unit. He was very pleasant to interact with.The communication from Akin was terrific. Overall, very pleased with their service.

Review 48 (2024-09-30 - Rating: 5)
Fast, quality, and affordable. I had a clogged drain, called them at 8:30. By 11 there was a tech in my house, fixed it in 15 minutes. Great price. 10/10 would highly recommend

Review 49 (2024-09-09 - Rating: 5)
When our kitchen sink disposal suddenly stopped , it caused chaos in our kitchen. Fortunately we were able to get George from Akian plumbing to come the very next day. George provided us with options, answered our questions, and replaced the disposal, all in about 1.5 hours. George is the consummate professional and it was a pleasure working with him. Thanks George.

Review 50 (2024-09-30 - Rating: 5)
My name is Ben Petrucci ! I am a Retired Musician, after 54 years of Teaching several instruments. Over all, nearly 70 years as a Professional Performer, since 1957 ! Im presently 81 years of age ! At this age,You find Life has to move at a little slower pace ! Thanks to My 1st floor Tenant,Patrick,for helping Us to find a Very Special Plumbing Source,in Evan with Akian Plumbing ! Evan came out very quickly & immediately got to work,& was finished in a little more than, 2hrs & a half ! He works at a very fast pace ! This job called for the installation of more pipes than ever before ! Evan stepped up to The Plate & HIT A HOME RUN ! OUT OF THE PARK ! ! ! I Highly recommend Evan with Akian Plumbing ! THEIR A WINNING COMBO !

Review 51 (2024-07-16 - Rating: 5)
James, our technician was professional, friendly, knowledgeable and patient. He showed up on time, communicated what he was going to do, did it and explained what we needed and why. From my initial phone call to the end of the job, they made an awful situation tolerable. Not my first time using Akian Plumbing, and wont be my last.

Review 52 (2024-12-23 - Rating: 5)
Phil did an awesome job finding a solution to an issue identified during his maintenance visit. Love Akian, they always do a great job.

Review 53 (2019-11-17 - Rating: 5)
Akian replaced my furnace and hot water tank with a high-efficiency boiler. Steve, the owner, gets personally involved at the front-end as well as inspecting the work as it was progressing. He spent a lot of time talking me through my options and answering my question. I never felt pressured. His team is also very professional with good communication throughout the project. They also use the latest technology to keep things organized and professional (like processing the contract via DocuSign). They are also great when things go wrong. The unit they first installed malfunctioned due to a manufacturing issue. The Akian team was able to secure a replacement unit the next day to finish the job as quickly as possible. The quality of the job was fantastic. Just look at the pictures. It is a piece of art. And they left everything in very clean condition. I would use Akian again.

Review 54 (2024-11-22 - Rating: 5)
I used Akian to replace my garbage disposal. George was the plumber who completed the work. He was friendly and professional and I’m happy with the work.

Review 55 (2024-07-11 - Rating: 5)
Needed urgent service for some old mini splits that werent cooling efficiently and Akian came through when no other company would even get back to me! James G showed up here the same day, did great work, and was an all-around great guy. Pleasure doing business.

Review 56 (2024-06-19 - Rating: 5)
Needed service for our garbage disposal. Evan from Akain found the problem and fixed it very quickly. He took his time and explained options to us. Evan was extremely professional, courteous, clean and friendly. He even ensured everything was working and cleaned before left the house. I highly recommend this company and Evan. Thank you for such great service!

Review 57 (2024-04-12 - Rating: 5)
Beacon Community Church has been very pleased with the commercial HVAC service performed by Akian! Phil came to us first and accurately diagnosed the issue with our gas furnace. He was prompt, communicative and kind.Shortly thereafter Amara and Greg came and completed the recommended repair work. They were excellent! They explained everything they did, they cleaned up after themselves and they were enjoyable to chat with.Team Akian, we appreciate your expertise and we are thankful you are our neighbors just down the street:)

Review 58 (2024-08-09 - Rating: 5)
Our AC was unfortunately leaking and Carlos came over on short notice! He quickly diagnosed the problem and was able to fix it during the visit. He explained everything super clearly and was kind and courteous throughout! 5* service for sure!

Review 59 (2024-08-10 - Rating: 5)
I highly recommend Akian plumbing and air-conditioning.They are great company to work with. Whatever I have an issue, they’re always there same day. That’s what I love about them and their work is efficient clean and organized company.

Review 60 (2024-07-09 - Rating: 5)
Akian was great! Timely and informative throughout service - reliable with timing and service. James G. was very professional, considerate (brought out bootie covers as soon as he stepped into my home), knowledgeable, and friendly. Overall excellent experience!

Review 61 (2024-11-23 - Rating: 5)
Akian is a very professional operation. Communication is excellent, and the team member who serviced our heat pump was very knowledgeable and super friendly.

Review 62 (2024-06-03 - Rating: 5)
James G. did an excellent job getting my HVAC unit working again! Despite being nearly 17 years old and not properly functioning for weeks, James was able to get the entire unit up and running again within hours and saved us thousands of dollars! We did not have to get a new unit and instead the previous one is now up and running. We highly recommend James & Akian for their services. Thank you James!

Review 63 (2024-05-28 - Rating: 5)
We had a GREAT experience with Akian Plumbing, Heating & Air Conditioning. We ended up having to replace our entire central air. Zac and Richard were awesome. They worked very efficiently, and showed great respect for our home. They said they would earn their 5 stars and they did. We would highly recommend Akian.

Review 64 (2024-06-05 - Rating: 5)
I used Akian plumbing about 24 years ago and when I called after this long, It was still very easy to make an appointment, although, due to their busy schedule I had to wait for few days. Their tech arrived on time. He listened to our concerns, and what we wanted, he took his time, and provided us with couple options, we took the first option which was more money but was more realistic and better for long term. I will recommend Akian Plumbing.

Review 65 (2024-05-01 - Rating: 5)
During the detailed maintenance by Manny, it was determined that the water heater needed to be replaced immediately. We were very concerned about the installation after finding out about the risk of the units leaking carbon monoxide. Mardy, who has become a friend of the family, was extremely generous with his time. He educated and reassured us about the choices and process. We are so impressed by his knowledge and care. Even Steve, the owner, got involved in the process. Friday morning Uri arrived on time to install the new unit. He was very nice and efficient. He did a great job, answered all my questions, educated me about the installation and even replaced two smoke and CO detectors for new ones at my request, just in case. We truly appreciate the entire team kindness and willingness to help! Amazing Company! We felt treated like family! Thank you so much everybody!

Review 66 (2024-11-16 - Rating: 4)
See complete review on yelp. Excellent service. A little pricey if you’re not careful. Great technicians and engineers.professional, knowledgeable and helpful.

Review 67 (2024-07-05 - Rating: 5)
Was very pleased with Dominic’s efforts today replacing an old AC damper and diffuser. He was prompt, extremely cordial and informative, actually wore show covers and completed the job well. He located the necessary parts, was clean and efficient, and very professional. A plus!

Review 68 (2024-04-11 - Rating: 5)
I called to request service appointment to repair bathroom sink connector hose leak and was happy with same day repair and installation of new faucet. Uriel was pleasant, courteous and work was finished in couple of hrs. I would not hesitate to contact Akian Plumbing again and of note was Better Business Bureau credited

Review 69 (2024-08-22 - Rating: 5)
Akian scheduled our appointment request quickly and George did a fantastic job identifying the problem, offering multiple options for a fix and then explaining his work when everything was completed.

Review 70 (2024-07-10 - Rating: 5)
Carlos arrived on time, which is somewhat unusual for other service providers. After walking me through the process, he assessed the situation, and patiently and clearly explained the issue and the options I have to resolve the issue. It was a pleasure working with him.

Review 71 (2024-09-30 - Rating: 5)
We received a service from the company. Carlos was the specialist who provided the service for us today, and the quality of the service, clarity of the explanations, and efficiency of the work that was done by him was quite amazing.

Review 72 (2023-03-07 - Rating: 5)
Antonio is the engineer who provided repair service for us. He is clearly the most professional and experienced HVAC engineer I’ve ever met in all my many years. He is articulate in explaining problems and recounts in detail everything he has done.I really appreciate Antonio’s generosity in taking time to make sure we understand all the issues. He took care to consult our furnace’s manufacturer about recent updates that relate to our particular furnace problem. And he efficiently made the necessary adjustments and repairs.On top of this, he is friendly and very polite. I highly recommend Antonio as a wonderful HVAC technician.

Review 73 (2024-05-09 - Rating: 5)
We recently purchased a new home and had Manny come out to perform a maintenance on our air conditioning unit before the hot weather rolls in. He was so knowledgeable, professional, and patient answering all the questions I had. He Performed the maintenance on our system, walk me through every step from starting the unit at the thermostat, how to change the filter what type of filter my unit uses, even showing me all the dirt and debris that gets blown into the air that our family is breathing in On A Daily Basis, Gross! He even took a look at my Plumbing and provided options on things he thought may be an issue in the future, ( so helpful). I will definitely be getting the duct cleaning and air purification system installed. I would recommend this to anyone that has a central air conditioning system. I am so happy I found my Go To Air Conditioning and Plumbing repair company. Thank you Akian!

Review 74 (2024-08-31 - Rating: 5)
We were in a real bind with a rusty toilet after just moving in to a new place (on labor day weekend 😅). George came out within an hour and identified and resolved our issues in record time. Highly recommend!!

Review 75 (2024-05-25 - Rating: 5)
Recently had Akian install a new heat pump and hot water heater. After looking at a few companies for sale and installation, this one was definitely the right choice, including a competitive price. Super responsive communication from Mike (sales) and Merrissa (coordinator). The core team (Jonathan, Derek, Aaron and Sam) were both efficient and respectful of our property. The whole job was less than a week. Definitely recommended for your heat pump project.

Review 76 (2024-06-29 - Rating: 5)
Akian installed a new A/C unit in our attic. It look a little longer than expected, because of a loose wire in the unit, but they got the job done. They even asked for our preferences in terms of exact positioning of the unit. The A/C works perfectly and we are pleased with the professionalism of the installers.

Review 77 (2024-05-01 - Rating: 5)
Akian has always had good customer service. This past time George A. came to replace a toilet that was not working. He explained everything and gave us our options. Although a bit expensive, we went with Akian because George was a straight shooter. He came 2 days later and installed 1 toilet and fixed another one that was wobbly. He worked hard and I feel very taken care of. Thank you George and Akian.

Review 78 (2024-05-31 - Rating: 5)
Akian (Imara, Greg, and Chichi) did a great job installing our new AC system. They not only installed the system but took extraordinary care no avoid the need to open up a wall to do it. This required them to be creative and diligent, but they did it. We are very happy with the service we received from them.

Review 79 (2024-11-01 - Rating: 5)
George A and James D did a great job installing new fixtures that are up to code on 75 year old house.

Review 80 (2024-08-20 - Rating: 4)
Excellent service. Mike and Carlos were very professional. They communicated their arrival time and showed up prepared. They explained themselves very well and answered my questions satisfactorily. Also very polite.

Review 81 (2024-08-22 - Rating: 5)
I called Akian to do service on my mini split heat pump. Phil handled everything absolutely perfectly: from communication to the actual work being done. Not much else to say. Thank you Phil !

Review 82 (2024-03-26 - Rating: 5)
I had a water heater self terminate and it was time for a new one. Chris, Carlos, and Phil were all great- very professional, took the time to explain, in detail, each part of the diagnosis, next possible steps, and recommendations to replace. I requested a new unit and install and they were able to action the request on the spot and completed the work quickly and efficiently. The new unit and the work completed around it (pipes, fittings, overall cleanliness after removal of old unit and cleanup of packaging new unit came in) look great, it works well, and they got the warranty activated and connected to my email. Wonderful team, great to work with.

Review 83 (2024-11-18 - Rating: 5)
Phil was thorough, organized, friendly, and professional. Got good service and got back up and running shocking quickly too.

Review 84 (2024-09-12 - Rating: 5)
Great experience with them! Had a 17 year old central AC system that was dying -- still worked, but cost a fortune to run, and the condenser coil sounded like a transport helicopter landing every time it started up. It took a little while for all the parts to come and to match schedules, which meant that the new system unfortunately ended up getting installed during a heat wave. The 5 stars were really earned by the technician Zach, who did a hell of a job keeping me informed and up to date while working in a brutally hot crawlspace.The one thing that Id ding Akian maybe 1/4 of a star on is that they should probably budget a bit of extra time for contingency . At my house, they hit a couple of issues that required extra time to work around, which meant the job took longer than estimated. Not a huge deal, but I think the initial two-day estimate was a little too optimistic. Thats a minor ding, though; everything else was great. Definitely recommended.UPDATE: When the nearly 100-year old pipes in my house started leaking, I decided to go with Akian again to evaluate the situation. They helped me understand the spaghetti of drain lines in my 2-family house, located the likely source of the leak, and made a recommendation for a repair which was in my budget. Once the work got started, Chris and Jimmy drilled down and got it done. When it became clear the work would spill into a second day (they needed to get a part from a warehouse), they adjusted the plans for day 1 so that my family could use water that evening. They then blasted through on day 2 and got everything working perfectly. The basement is bone dry now, much to my delight. Very very happy with the work, and especially with the Akian technicians -- they were great. Id like to post this as a second 5-star review, but cant figure out how to do that, so just take this as supporting my older 5 star review.

Review 85 (2024-07-27 - Rating: 5)
Outstanding work. The removal and installation went smooth and quickly. Greg and Derek answered all of my questions. Great team in the office as well!! Merrissa and Tracy provided excellent assistance and answered all of my questions!

Review 86 (2024-10-15 - Rating: 5)
Akian was terrific… James G came out and quickly and efficiently fixed my heating problem .. both personable and professional and certainly knows his stuff .. I’m definitely an Akian customer !

Review 87 (2024-08-10 - Rating: 4)
George was observant and made several suggestions that seemed as if the would work well for my old house. He submitted three estimates but I could not tell which estimate went with which suggestion.

Review 88 (2024-05-30 - Rating: 5)
Carlos did a great job checking our AC system. He was very professional and helpful. Communication was great, the AC was back up and running quickly, and he checked everything diligently to make sure we wouldn’t have further issues.

Review 89 (2024-04-16 - Rating: 5)
Fabulous work done! Uri helped me clean my tankless water/heater machine and done a great beyond expectation! He is so nice and efficient with strong problem solving skills! Really appreciate his kindness and willingness to fix my water issues.

Review 90 (2024-05-26 - Rating: 5)
Carlos F. was my technician and was over the top professional. Great communication about arrival times too. Carlos analyzed my air system and communicated clearly and honesty. Its hard to trust vendors who can charge absurd out-of-the blue amounts, but I feel I can trust Akian as this is the 2nd time using them. I also love that Akian puts on shoe-covers when entering your house.

Review 91 (2024-06-17 - Rating: 5)
The experience of having Dominic In out home for seasonal maintenance is amazing . This charming, knowledgeable, extraordinarily competent, and respectful young man is a pleasure to have in our home for our seasonal maintenance visits. He leaves us with a sense of confidence that our home will be a safe and comfortable environment for the season. We look forward to a season change and to Dominics, presence back in our home. Thank you for your personal and professional demeanor, and leaving our home in such predictable operation.

Review 92 (2024-08-08 - Rating: 5)
Phil was professional, on time and fixed the and had the capacitor needed to get my 25 year old central AC unit back up and running within 2 hours...Would highly recommend

Review 93 (2021-07-11 - Rating: 5)
Originally, there was a bit of a scheduling mix-up, but Steve Akian, the owner of the business, made everything right and then some through outstanding service from himself and his colleague Antonio. They did a thorough tune-up and maintenance of two Central AC units for a single family home -- two units that had been somewhat neglected (and poorly serviced by other providers) for the past several years, with one of the units severely challenged with low refrigerant and a capacitor issue. Given that the units are only ~7 years old, and with the comprehensive servicing performed by Antonio, I can envision these units going another 10-15 years, with annual maintenance. I will be sure to use Akian for our annual maintenance going forward to prevent future issuesMost impressively, our outdoor condenser units are now shining, with Steve and Antonio taking the time to thoroughly scrub these units inside and out, including taking the covers of the units off and cleaning out built-up debris and leaves.

Review 94 (2024-06-11 - Rating: 5)
Akian installed a whole new hvac system for us and they did a great job. James was especially friendly and walked us through each stage of the project. Will 100% be using them again!

Review 95 (2024-02-01 - Rating: 5)
Akian installed a new heat pump system in our house this summer, and we were incredibly impressed with the service they provided. They’ve come back free of charge several times after the installation to fine tune and make adjustments. Antonio, Zach, Justin, and the entire team have been helpful, responsive, and courteous. I can’t recommend them enough.

Review 96 (2024-06-16 - Rating: 5)
We had a great experience with Akian. They came to replace our HVAC. Zach, Sam, Justin and Malik were courteous, clear and competent. The work was done in a day. Much appreciated.

Review 97 (2024-02-09 - Rating: 5)
Chris C was our plumber, when we had major leaking from the condo above us. He responded right away and investigated the situation and told us what we needed to do to fix the situation. He got to work right away and worked on all three condos in our building and replaced the pipes that run from the third floor to the basement. What was really amazing was that he left our kitchen floor and dining room floors so clean and spotless. We are planning a oil to gas conversion and will be using Akian for the job and will request Chris. We are very satisfied customers and highly recommend

Review 98 (2024-06-03 - Rating: 5)
James from Akian Plumbing service my A/C system today. Explained each step as he went along. Very knowledgeable and personable. Nice doing business with him. He is a credit to his employer.

Review 99 (2024-01-03 - Rating: 5)
Highly recommend. They were prompt and resourceful and helped us quickly restore heat to our house at a very fair price, even over the holidays. Evan in particular was terrific. He went out of his way to find sparsely available materials, ensure that the job was done right, and came back multiple times to make sure everything worked as intended. Thank you!

Review 100 (2023-12-15 - Rating: 5)
We had a big and costly job for Akian: replacing our 30+ year home boiler system. Jessica and her team were great. They were always on time, professional and fantastic on timely calls for any questions or concerns we had. Their pricing was competitive for such a large project. We are very happy with the results of this project and our new heating system which is much more efficient! A salute to Jessica, her staff and everyone at Akian who all come highly recommended for their integrity and their professionalism.

Review 101 (2024-02-16 - Rating: 5)
I called Akian to see if they could send anyone to check my furnace. Weve had no heat for days. Thankfully, they were able to squeeze us in to diagnose the problem. Phil and Berkley came and were absolutely fantastic to work with. Polite handshake introductions and explanations during every step. They carry an iPad and begin with creating a customer profile with pictures of your equipment uploaded to your profile. Everything is documented carefully. At the end Phil sat down with me and explained exactly what he found. He created a few scenarios with prices depending on how we wanted to proceed. When we mentioned a possible warranty he immediately looked up the serial # on the vendor website to show me if we had a warranty in place. They dont handle warranty work BUT he still took the time to look for us. I have recommended them to 2 neighbors who will need plumbing work soon. I dont usually give out 5 star reviews but Phil and Berkley earned it!

Review 102 (2024-05-12 - Rating: 5)
Had a plumbing job in our condo that required a water shutdown. Fantastic coordination between Akian and our renters and building management to make it work. Our plumber, Jessica, was easy to communicate with, even while I was conpletely remote. Pricing options were much appreciated, and photodocumentation of the work kept me informed at each step. Highly recommended!

Review 103 (2024-01-19 - Rating: 5)
I inherited Akian from the previous resident in my unit, but I couldnt be happier that I did. They are great communicators and have always been quick to schedule visits. Each technician who has come out takes the time to talk through options for repairs and upgrades, then gets the work done quickly. Today Chris was out to replace my garbage disposal after the previous one gave out. He did a great job and Im so happy I wont be getting a stinky sink!

Review 104 (2023-11-01 - Rating: 5)
I am very pleased with my experience working with Akian Plumbing and specifically Chris. Chris did a great job communicating throughout the process, from informing me he was on his way, to explaining the approach to how we were going to resolve the plumbing issues I was experiencing, and calling to inform me he was done.All of the work was done in a clean and professional manner.It is nice when things are properly completed on the first attempt. My issues were resolved with relative ease on Chris part.I am definitely quite happy with my experience and highly recommend Akian Plumbing / Chris.

Review 105 (2024-02-16 - Rating: 5)
My plumber Uri was amazing. Super punctual. He was so polite, took off his shoes at the door. Was able to concisely describe the problem fixed everything in great time. He also helped me and gave advice with a few other things around my place. I’m so satisfied and will definitely be calling again… but hopefully not too soon

Review 106 (2024-07-17 - Rating: 5)
Very happy with the service today. James G did a very thorough job and explained everything very well. Happy to say my house is cooling down!

Review 107 (2024-03-29 - Rating: 5)
Phil from Akian was so helpful, I could not recommend him enough! He conducted routine HVAC maintenance for my new home and he was timely, communicative and thorough. He helped me understand my system and my options for immediate maintenance as well as future enhancements. He also flagged that my water main line was corroded and helped me to connect with Akianss plumbing team to get someone to come and make that repair. Super helpful and really nice!

Review 108 (2024-04-18 - Rating: 5)
It was very pleased having chosen Akian to replace the main circulator pump in my hydronic heating system after losing heat and hot water. From my first call, to thanking Uriel after he quickly repaired our heating system, everyone I dealt with were outstanding. I took advantage of their first time customer discount and was very pleased that they were flexible and accommodated my needs and expectations, having researched the scope of repair, parts and labor. As an educated consumer, I plan to use Akian again.

Review 109 (2024-07-23 - Rating: 5)
I hired Akian to install heat pump HVAC for my apartment. All crew members were very friendly, did beautiful work, and kept as close to schedule as possible. Jonathan and Andras worked many long hours installing ductwork and registers; I am impressed by their workmanship and professionalism. I will definitely use Akian again. Oh, and they cleaned up after the work was done, much appreciated.

Review 110 (2024-01-30 - Rating: 5)
My heating system stopped working at beginning of January with temperatures dropping to single digits. I saw excellent reviews for Akian so I called them. They sent out James and Ray, who were so nice and professional, who tried everything to get it working but unfortunately something was burnt out and they could not get it working. They gave me my options of fixing it or replacing the old system. I went with replacing the system. In the meantime Akian sent over 4 space heaters to help keep house warm!! George and Johnathan came over to put in new system and they were amazing! They explained everything to me, and took time to thoroughly answer all my questions and concerns. I am so glad I call Akian, and I plan on having them for all my heating and plumbing services. I highly recommend them!!

Review 111 (2024-08-28 - Rating: 5)
Phil and Alexandria were great! Prompt, polite, explained everything thoroughly. Phil went above and beyond, providing a few extra services for no additional cost.UPDATE: Just had another great experience with Akian, featuring James and Alessandra. Did some major work that took most of the day. James as usual explained everything in great detail, answering all my questions, and Alessandra was friendly and helpful as well. Highly recommend.UPDATE: Just had a new system installed. Zach was my primary contact. Friendly, conscientious, competent, and quite obviously hardworking. Very happy with his work!

Review 112 (2024-10-05 - Rating: 5)
Carlos has been WONDERFUL! Supremely professional and friendly, he answered our questions in a clear way that made this process very easy to understand! WILL HAVE HIM BACK ANYTIME!

Review 113 (2024-04-19 - Rating: 5)
Akian installed a heat pump in our condo unit, working around challenging constraints imposed by our board. We found their staff professional and helpful throughout the process. We were able to schedule the work in a timely manner. The installation crew - Antonio and Justin - were courteous and clear about the steps of the process and timeline. The equipment installed is working as expected.

Review 114 (2024-07-11 - Rating: 5)
Carlos and James are great figuring out the problems of our old AC. They were honest about the pricing and laid out the pros and cons of getting a new one. And we are gonna get a new unit from them!

Review 115 (2024-08-20 - Rating: 5)
We got SUPERB service from Akian Plumbing & Heating! An outstanding technician (Phil) spent a long time analyzing and isolating the problem we were having and was able to fix it. Phil is phenomenal! This is not the first time we have received such prompt and excellent service from Akian. I highly recommend using them for any plumbing, heating, or air conditioning needs..

Review 116 (2024-05-13 - Rating: 5)
Carlos is top-notch. Professional demeanor; courteous; timely. He did an excellent job checking in with me throughout a lengthy job to let me know how things were going and to get my steering. He effectively comm’d my options along with pros and cons of each option. 10/10 would recommend to a friend!

Review 117 (2024-03-14 - Rating: 5)
Akian performed the installation of my dual-fuel HVAC system with heat pump and natural gas furnace December 2022, and this is my 1 year review. I found Akian while looking for a local company with good online reviews. I was very impressed with the professionalism and knowledge of the Akian team. Installing a new HVAC in an old house is like a heart-transplant and I wanted to hire the right company. Akian made the entire process a breeze. Not only did they provide excellent installation, but they’ve stood behind their work and provided support/service beyond installation.My one-year maintenance was performed by Phill, an expert technician in HVACs and a wealth of knowledge. He gave me valuable tips on maintaining it for long-term performance.I am certain I chose the right company for my new HVAC system, and I look forward to calling upon Akians expertise in the years to come.

Review 118 (2024-07-17 - Rating: 5)
2 employees assisted me while my car died in the middle of the street, without being asked. THANK YOU! Im sorry I didnt grab their names they were so nice and pushed my car to the side of the road. I really appreciate it.

Review 119 (2024-05-28 - Rating: 5)
Imara, Greg and their colleagues that installed our AC were great! They arrived on time, communicated well, were respectful, and cared for our space from the start to the end of the job. Highly recommend!

Review 120 (2023-03-08 - Rating: 5)
Akian Plumbing Heating and Air Conditioning came out to address an alarming amount of corrosion that we found on a copper pipe coming from our boiler. Jessica arrived and from the get go was immediately reassuring and guided us through every step of the process! Super friendly and knowledgeable, Jessica discovered the source of the problem, offered us several different solutions and broke them all down for us. 10/10

Review 121 (2023-11-29 - Rating: 5)
Evan R. from Akian provided excellent service. On the first visit, he replaced our indirect hot water tank and installed a whole house filter. He was able to diagnose the problem with our heating system that our previous plumbers were unable to correct. After he repaired multiple corroded elements and upgraded the neutralizing system, our heating system was working again! He was very knowledgeable and provided superior work and understandable guidance regarding required future maintenance.

Review 122 (2024-02-19 - Rating: 5)
We woke up without heat on a Saturday morning. We called early, all staff was scheduled, and we were put on an emergency list and Zach came within a few hours. Zach was knowledgeable and got our heat back on within the hour. He is polite, friendly, very conscious of keeping everything clean. The person on the phone, I wish I remember her name, was also very polite, listened, and took care of us. Very happy we have engaged Akian as our HVAC company.

Review 123 (2024-08-22 - Rating: 5)
James was so lovely and helpful - he explained everything really well, walking through everything and was just so positive and was right on time. Thanks so much for your help! :)

Review 124 (2024-06-24 - Rating: 5)
Akian was extremely responsive and sent two friendly, polite and helpful engineers -- Carlos and Chris C -- in the same morning, which helped me deal with both HVAC and plumbing issues efficiently

Review 125 (2024-12-18 - Rating: 5)
Did a great job fixing up our old HVAC heating system, and the prie was reasonable too.

Review 126 (2024-02-20 - Rating: 5)
Ive had work done by Akian Plumbing a few times now, all the techs Ive met have been great! Today Evan R came out to seal a leaky drain pipe. He was super efficient and professional while also kindly answering all of my questions. Thank you!

Review 127 (2023-02-08 - Rating: 5)
I reached out to Akian with a malfunctioning boiler. They were professional and courteous and able to fit me in same day despite not being a regular customer. Everything about the scheduling was organized, clear and timely. The engineer who arrived to assess our system (Manny) was professional, knowledgeable, and very thorough. The process was transparent and he walked me through everything he did and how he arrived at his assessment via diagnostics. He tracked down the parts and arranged to come back and finalize the fix quickly. I am very satisfied with my experience and will use Akian going forward for boiler maintenance and repair.

Review 128 (2024-04-04 - Rating: 5)
Evan and Jimmy have recently worked on my boiler installation. They finished the work very successfully and efficiently. They are kind, respectful, knowledgeable, and professional. They are easy going and good communicators. I highly recommend!!!

Review 129 (2024-04-04 - Rating: 5)
Dealing with Mardy was a dream. He was knowledgeable, respectful, and eager to address the A/C and heating problems that are most important to us. He was generous with his time and expertise. Its hard to think of a more professional and customer-centered consultation.The installation team including Jonathan and Derek were also polite, professional, and expert. Top notch service all around.

Review 130 (2023-08-15 - Rating: 5)
Bill from Akian Plumbing, Heating & Air Conditioning came to our house to help fix our shower and we were more than pleased with the amazing work he did. He came on time and would update us and confirm with us when we should expect to have him over. Very professional, very clean and great work, honest and knowledgeable guy. My family and I are very grateful for the amazing work!

Review 131 (2024-05-17 - Rating: 5)
James was wonderful and helped fix our HVAC system. Hes friendly, patient and a great communicator. We would definitely love to use his help again in the future.

Review 132 (2024-09-04 - Rating: 5)
Carlos was kind, patient, and helpful as he took care of our A/C maintenance. He provided us with thoughtful options for care beyond routine maintenance, as well as help in anticipating possible future needs and issues, based on our setup and age of our systems (including talking through and pre-scheduling future heating maintenance and next season’s A/C tune up). Thanks, Carlos, and the greater Akian team, for your clear communication, transparency, and great work.

Review 133 (2024-07-29 - Rating: 5)
Nick and Jimmy - outstanding knowledge and craftsmanship and high tolerance for frustration due to vendor missing parts in thepackage, which they were able to locate and install same day. I rate them an 11 out of 10.

Review 134 (2024-02-14 - Rating: 5)
Ive had very good experiences with Akian -- they have done some major projects for me (moving my AC condensers, installing a new furnace) and minor projects (regular maintenance, clogged pipes, etc). Terrence and Donnele did a great job yesterday with the furnace. They were careful, and they helped me understand each step.

Review 135 (2024-06-25 - Rating: 5)
Carlos F. is the best, most fantastically helpful human and we are so so happy with his service! He was so clear with all his explanations and diligent in his work! We hope he can come help us again soon! Thank you!!

Review 136 (2024-03-12 - Rating: 5)
Job was done promptly once they had the parts. George A and Jimmy were very professional when they came to install the toilet and carried out the installation quickly. Communication while I was at work with my roommate at home was a little unclear but thorough in their explanation of what needed to be done. The overall job was pricy due to the required parts but does come with a three year guarantee.

Review 137 (2024-02-15 - Rating: 5)
Highly recommend Akian! They came right away and handled a burst pipe issue swiftly and very affordably. Jessica L. was our engineer and she talked us through our options, I never felt like we were being upsold and she was very respectful of our home (taking off her boots while walking around inside) and even spent extra time showing us how to bleed our radiators correctly. Will definitely call them again with any issues.

Review 138 (2024-01-16 - Rating: 5)
I had been looking for a company to diagnose and service our HVAC unit and Akian came up with incredible reviews on both google and yelp (gotta check both) -- plus, weve used their plumbing services in the past and were very satisfied.Making the appointment was simple and seamless.A couple of weeks later when James G. came through, I was blown away by the level of customer service and professionalism I was met with throughout his visit. (Its apparently company policy to bring mask, gloves, and shoe coverings so as to respect the space.)I was informed and educated about my options for maintenance, which was made more complicated by the condos previous owner placing the HVAC unit in a place where the wall obscures the service panel, and given a thorough proposal of what can be done in this challenging case.The quotes seemed reasonable and the call out fee was extremely competitive. Between the level of service I received today and Akians stellar reputation, I feel like were in good hands.*Will also update the review after the work has been done.*

Review 139 (2022-11-20 - Rating: 5)
Akian did a great job installing my new water heater. After setting up the service with Naomi and Evan R.--both of whom were very pleasant to work with, were exceptionally responsive to my needs and requests--I worked mostly with Tara, George and Dominic. Tara handled the administrative tasks amazingly efficiently and thoroughly. She was very helpful around my multiple scheduling needs---getting the new water heater installed when i had very little free time before I went on vacation, for example. Meanwhile, George and Dominic installed the water heater. Besides being courteous and accommodating, they knew their stuff. They put in a better brand heater than I have had the the past, explained its features and workings, and cleaned up thoroughly. They too were very agreeable and a pleasure to work with. All in all, Akian left me feeling that I was in good hands. In my view, Akian is a well-run professional company that I will use again, should a need arise.

Review 140 (2024-05-02 - Rating: 5)
Dominic did a fantastic job. He was exceptionally professional, friendly, and efficient. His explanations were thorough and responsive to our questions. He was generous with his time and expertise.

Review 141 (2023-04-28 - Rating: 5)
We had James come to troubleshoot our AC and he couldn’t have been more professional. Such a nice guy and cares so much about serving his clients. He not only fixed our AC, but made steps to make future inspection processes more streamlined and efficient, which I greatly appreciated, and was all great value. James was truly fantastic, and if you’re looking for services that Akian provides, you won’t find better talent, customer service, and professionalism. I plan on only using them in the future.

Review 142 (2024-10-01 - Rating: 5)
Fast, clean, and professional! They installed a new furnace and AC in just three days flat. Good communicators. Sticker price is high, but a good value. I paid for quality and go it.

Review 143 (2024-02-12 - Rating: 5)
Akian Plumbing was responsive and reasonably priced. Evan, the plumber who came out, was professional and courteous. He wore shoe protectors (without even asking) when entering my home. I had been trying to install a bidet seat on a skirted toilet for months. After failed attempts with a handy man and another plumber (with a major, expensive company), I turned to Akian Plumbing. In less than an hour, Evan had repaired the leak and bolted the seat in place, and I can finally use the bidet seat! I plan to use and refer this company again.

Review 144 (2023-06-29 - Rating: 5)
We woke up in the middle of the night to find out AC wasn’t working and it was very hot. Thankfully Akian had availability the same day we called, our technician Orlando was very professional and explained every step of the process along the way. He was very detailed and told us exactly what he was going to do and what he was finding so we were well informed, and made sure to ask before he did anything. He was very friendly and knowledgeable, and got our AC back up and running in a couple hours which we were so thankful for! Their scheduling department was also very easy to work with, they are all responsive and made the entire process smooth. Orlando had to come twice and both times he came during the beginning of the 4 hr time frame that was given to us, once he even came a bit earlier. Would definitely recommend.

Review 145 (2023-07-26 - Rating: 5)
Akain Plumbing were great! They were extremely responsive from the first call to when Manny arrived at our door. I particularly like when they sent me a text/email with who will be arriving to fix our problem, it included a picture and a bit of personal info about the technician. That was above and beyond and very much appreciate. Manny arrived and was able to identified the issue and resolve it! Akian is at the top of our list when we need a plumber! I recommend them 100%.

Review 146 (2024-03-06 - Rating: 5)
I met with Mike today to get prices on multiple heating /cooling systems from mini splits to central air for multiple units. He couldn’t have been more knowledgeable more polite. Explained all my options clearly. And Answered all my many questions. This is a very well run company. Constantly keeps you in the loop on scheduling. Couldn’t be more impressed.

Review 147 (2023-07-25 - Rating: 5)
I have a great experience with Akins’s service for my AC system. Making an appointment was easy and timely. The technician James arrived my home very quickly on the same day. James was very pleasant and professional. In addition to identifying the problem immediately (a clogged drain pipe in my AC handler), he carefully examined the whole system to be sure there are no other issues. He is very knowledgeable and skilled, explained to me very clearly and gave good suggestions. He fixed the problem very efficiently. The job was done clean and neat. I will use Akian’s service again.

Review 148 (2024-12-12 - Rating: 5)
Nick was amazing. Super knowledgeable, professional, and helpful. Very happy with hi service

Review 149 (2024-07-01 - Rating: 5)
Carlos was excellent. Timely, polite, answered all my questions and understood what I wanted/could afford and what was not needed. Would recommend him to anyone

Review 150 (2023-03-17 - Rating: 5)
I was really happy with Akian! We needed our mini split system replacing. The sales team did a great job evaluating our options (with some good prices), and when we committed to getting the work done, the entire job was not just started but completed within the same week. The team at the house were really professional, did a good looking job and took the time to test to make sure that everything worked as it should and explained what we needed to do. I would totally use them again, should one of our other systems need repair/replacement.

Review 151 (2023-12-21 - Rating: 5)
James was wonderful! He was early and called before showing up. Very polite and explained all my options. I loved that I got a text with his picture and a bio prior to the appointment. I would definitely recommend this company.

Review 152 (2023-09-14 - Rating: 5)
Great experience working with them on an AC maintenance and inspection from scheduling all the way to job done. Aizza was prompt and courteous in coordinating the service for my tenant, Orlando R was really great, patient, professional and explained everything in detail. He followed up during every step of the way. Pricing was fantastic compared to other companies. I would gladly hire them again.

Review 153 (2024-02-20 - Rating: 5)
Dominic was great, super efficient, kind hearted, and did a wonderful job servicing our HVAC and Water heater. We cant thank the entire Akian team enough for their quick assistance in getting these things done prior to our move. Check them out for all plumbing and HVAC items in Boston! They rock!

Review 154 (2024-02-16 - Rating: 5)
Uri, Jessica, and everyone I’ve interacted with at Akian Plumbing are great. Very responsive, professional, and knowledgeable. They’ve handled several issues for us from a leaking sink to a faulty tankless water heater. They’re our go to for all plumbing issues.

Review 155 (2023-02-21 - Rating: 5)
A very nice Akian technician named Uriel came within an hour of my initial call to the office. He was obviously very capable, very polite, organized and efficient. He replaced broken valves under the kitchen sink.He thoroughly checked his work and cleaned up before he left. He gave me a good advice on how to maintain the pipes clean. The office communicates with texting so one knows exactly when the technician will be dispatched.This happened today, on Monday - Presidents day, when some other businesses are closed.After dealing with another company that did not show up and delayed further appointments, this was a treat!

Review 156 (2024-05-24 - Rating: 5)
JAMES G. Was terrific! He figured out what went wrong with my new thermostat after it was clear the thermostat wasnt controlling the cooling. JAMES was able to figure out what needed to be done to cool my apartment!! 😂

Review 157 (2024-04-25 - Rating: 5)
Uri and his coworker were very pleasant workers who care very much about their work. They not only went above and beyond what was expected, they actually did services they didn’t have to do and cleaned up perfectly after their work was done. Top of the line workers.

Review 158 (2024-06-20 - Rating: 5)
Uriel was thorough, professional and made sure we were pleased with his work. He is also a lovely person.

Review 159 (2024-01-19 - Rating: 5)
James and Berkely of Akian Plumbing came out and did some work on the heating part of our HVAC this past week as a follow-up to an annual HVAC maintenance visit. During the first visit, James inspected the unit and explained everything very clearly and with pictures. The proposed services and repairs documents came quickly and were what James had suggested with nothing snuck-in by the office folks.As the unit is 20 years old, some work was needed and again James and Berkely were quick and professional with excellent communication about arrival times and how the work was progressing. Before and after photos were taken for our records and everything was left clean and tidy after the work was completed.James and Berkely have earned Akian a long-term customer with their focus on communication and client education.

Review 160 (2024-01-26 - Rating: 5)
Had problems with my two first floor water faucets. George A. from Akian Plumbing came and assessed the situation. He provided me with many replacement options.When he returned, he did the work efficiently and with good cheer which included being friendly with my dog who barked incessantly. Recommend him highly.

Review 161 (2023-02-16 - Rating: 5)
Akian service was extremely efficient and easy to use. Needed a drastic clog fixed in both the sink and shower, as well as a new tub overflow lever as the old one broke. From setting up the appointment to payment at the end, it was extremely easy and well worth it. My technician, Uriel, was fantastic. His explanation of the problems and quick analysis was very good, and his service the day of repair was quick, clean, and even walked through post repair function to show the difference. Would definitely recommend to anyone in the area

Review 162 (2024-09-19 - Rating: 5)
While repairing a ceiling, we discovered that there was an ongoing slow leak from our shower. George from Akian quickly identified the problem and laid out a plan to permanently fix it. Akian continues to send people who are knowledgeable and trustworthy.

Review 163 (2024-08-15 - Rating: 5)
Great service by Akian! James and Mike did a great job. I love how they take care of everything.

Review 164 (2024-07-06 - Rating: 5)
Friendly and knowledgeable service. Didnt try to up sell me. Took care of the work quickly. Took several days to get someone to my house during busy summer season.

Review 165 (2023-08-02 - Rating: 5)
I reached out the three different HVAC companies for repair/maintenance on a mini split unit. These guys let me schedule online, sent follow up texts, picked up the phone when I called and came out at the scheduled time. They sent a photo of the tech standing in front of his van before the appointment so I would know who was coming.The tech was professional, helpful and fast. The pricing was transparent and they gave me several options. I received a call from the owner after the service to follow up on possibly replacing my unit down the road.I’m impressed, will use them again.

Review 166 (2024-07-26 - Rating: 5)
Carlos and Mike - great service very fast and worked around an expected broken part to fix within 45 min! Glad to have my ac back!!

Review 167 (2023-04-12 - Rating: 5)
Antonio the technician was very thorough in inspecting the A/C system and took time explaining his findings. He addressed my questions and provided advice on optimizing the A/C performance. He was very professional, courteous, caring, and personable. Jeremy from Akian Customer Care was also excellent in scheduling and coordinating the appointment. He kept me informed throughout the entire process.

Review 168 (2024-05-09 - Rating: 5)
I called Akian Plumbing because we were having problems with a bathroom in my attic which is a room someone will be living in. The toilet and the sink were both having problems. The toilet was not flushing and the sink had a broken faucet as well as a broken clogger. George A. Came and spent a couple of hours at least and fixed everything. He figured out the issues that were causing the problems and repaired them! I am very happy. That bathroom was not functioning for at least a year or more and he repaired everything! I am very grateful! Cynthia Kohn

Review 169 (2023-04-11 - Rating: 5)
We had Akian come in and install a new water tank. The plumber who came in was Jessica L. She did a fantastic job. She worked alone but was efficient and did a very thorough job. She was very professional and even made sure she cleaned up before she left. She was very attentive to our questions on water pressure and did everything to make sure her service was of high quality. We would surely be returning to Akian because of Jessica’s work.

Review 170 (2023-05-10 - Rating: 5)
On time, clean, professional. We were lucky to have George Aroush in this service call. We definitely use him again.

Review 171 (2024-07-15 - Rating: 5)
I’m extremely pleased with the service. Carlos was thorough and extremely helpful and I would certainly use their services again. I can’t say enough about the quality of service. It was excellent.

Review 172 (2024-06-27 - Rating: 5)
James was amazing. He explained things really clearly and walked us through our different options. Would definitely recommend!

Review 173 (2024-07-31 - Rating: 5)
James G provided outstanding service and explained everything very clearly to me. He is professional and friendly. Highly recommended!

Review 174 (2023-12-10 - Rating: 5)
George helped us with our garbage disposal. He was so friendly and respectful of our home. After checking out the problem, George offered us three different solutions and explained the pros and cons of each option. I felt 100% confident that we hired the right plumber to help us.

Review 175 (2023-01-16 - Rating: 5)
Phil O. visited my place to diagnose some noise issue with my heating system. He walked me through all the examinations that he made and answered to my question clearly. He shared his professional opinions and findings in detail. He proposed the best solution that we can happily take. I am happy with his service and expecting that the installation process will go smoothly (1/10/2023).The heating unit has been replaced with the new unit together with the exhaust pipe. Ray and George, two engineers came to my place for the installation.They explained detail how to and what to be done. They are professional and thorough. I am happy with their services and dedication to the work (1/13/2023).

Review 176 (2024-03-29 - Rating: 5)
First experience with Akian and from booking the appointment all the way through to Phil servicing and trouble shooting our AC units, was outstanding. Phil was friendly and took the time to explain each step in the process!

Review 177 (2024-01-23 - Rating: 5)
Uri was great at answering my many questions and made us feel comfortable with the work, which we were unfamiliar with. He took his time, was a great communicator, and did a great job replacing our leaking sewer pipe through the roof.

Review 178 (2022-12-02 - Rating: 5)
A nice young man named Evan came and handled my pipes very well, they were quite clogged with years of build up. He was very smart, polite and efficient. He cleaned my pipes and made sure they worked great before he left. The office he works out of was amazing, from the minute i booked the job to the minute i paid i had clear communication with text alerts and i had no doubt in my mind i was getting a great value. Evan with Akian Plumbing is my hero and i wont ever use anyone else.

Review 179 (2023-06-07 - Rating: 5)
These guys are awesome - James and Barry did a wonderful job identifying the issue with my [formerly] broken AC and getting it fixed as soon as they could. I really appreciate their honesty and thoroughness. Evan was also super helpful in providing a maintenance inspection for me and letting me know the next steps. All very friendly, would recommend 10/10.

Review 180 (2023-11-27 - Rating: 5)
I rarely take the time write google reviews but my experience with Akian, particularly with Arielle Coutard, the face of the company was exceptional. I had to go to the Board of Health to get some complicated plumbing and legal issues resolved prior to an upcoming inspection. My Brookline plumber retired and somehow I magically landed in Akian’s office. I was greeted by Arielle who in minutes created a meeting with a few other plumbers and quickly resolved my issues without skipping a beat. Her commitment and competence to help me was apparent, discussing the best angle to approach my issues, referring me to a moisture and mold expert and receiving expert input from her plumbers. I was in awe of Arielle’s professionalism and the kindness she extended. I spent a great deal of time with her and her team and was not charged a dime!

Review 181 (2024-05-03 - Rating: 5)
Jimmy was great, but I mostly interacted with Jessica. She was great too! It was nice to see a young woman on the team. They were very professional and did an excellent job.

Review 182 (2023-07-13 - Rating: 5)
Uri arrived and immediately had a professional, but friendly demeanor. He assessed the problem and called in so he could fix it today! He updated our bathroom and kitchen metal valves to 1/4 turn shut offs as one old one was broken and began leaking. He also quickly fixed our bathroom drain that has been unlatched since we moved in three years ago. He cleaned up thoroughly and checked to make sure everything was in working order. We couldn’t be more pleased! We will call Akian again if we are ever in need of service. Thanks Uri!