Quality Plumbing

Photo of Quality Plumbing

Located in Urbana, Illinois

Address: 2504 N Shore Dr, Urbana, IL 61802, United States

Phone: +1 217-269-8554

Rating: 4.5

Services

  • On-site services

Categories

  • Plumber
  • Air conditioning contractor
  • Heating contractor
  • HVAC contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2021-10-26 - Rating: 5)

    This company is awesome!! I have used them twice in the past two months and they have been helpful, quick to respond (same day!),and given quality service and workmanship! I highly recommend them for plumbing and toilet needs!

  • Review 2 (2023-01-05 - Rating: 5)

    If youre looking for someone you can actually trust. Someone who is fair, who wont BS you, who will communicate with you the entire way, this is who you want to work with.Ive had Quality out for sump pump issues, plumbing updates, furnace work, theyve replaced my 40 year old water heater.They guarantee their work. They really go above and beyond. I had a part on my furnace recently replaced, a fan controller, and after a couple of months it died. They were out the next morning, and replaced it, at no cost. They even took all this time to inspect the heat exchanger, and didnt even charge for a diagnostic.They walked me through the system, possibilities, options and gave estimates.They never pressure you into anything. They arent salesmen. They will not try and trick you into unneeded repairs or replacements.They are also always kind and courteous.I cant stress it enough. We all know how stressful it is to find someone you can trust, to take care of your critical systems. Its not something to mess around with.You can cut to the chase, go with Quality. Youll have the same experience. Incredible team across the board.Ive used Quality for years, everyone I work with recommends them, my mother recommends them, as do her neighbors. I should have left a review sooner and Im going to encourage all of them to do the same.Its about time good work goes recognized.

  • Review 3 (2022-12-23 - Rating: 5)

    Kyle and Austin were incredible. They came quickly on an emergency call two days before Christmas. Diagnosed the problem quickly, super friendly and very experienced. Also helped us move some heavy furniture so that they could get to our thermostat. We highly, highly recommend.

  • Review 4 (2020-07-14 - Rating: 5)

    We were having issues with our dishwasher not being able to drain and called another company to take a look at it. We were told to replace dishwasher as back flow valve? Was damaged and needed to replace entire unit. I then contacted Kyle at quality for a second opinion, and he was nothing but helpful. He sent a tech named John out who immediately knew that the piping under the sink was done incorrectly and fixed it within an hour. Wouldn’t ya know it, we haven’t had an issue with drainage since! Everyone was super professional and saved us over $700 by not buying a new dishwasher. Can not recommend enough, will contact them with all of my plumbing needs from now on. Thank you Quality, Kyle, and John!

  • Review 5 (2020-10-22 - Rating: 5)

    My water heater stopped working and I called Quality Plumbing based on a couple of Nextdoor recommendations. I called and they sent a technician out a few hours later. Kipp was very professional and a great communicator. He explained the issue very clearly. He replaced the thermocoupler and was very efficient. It was done in an hour. I appreciated that he pointed out future potential issues and to keep it in mind that we would probably need to replace this in the near future. I feel like the repair bought us some time. I will definitely hire Quality Plumbing again.

  • Review 6 (2021-11-05 - Rating: 5)

    Mark expedited our call, Rick delivered the on site expertise, and my wife was overjoyed. Quality is our first line resource for all plumbing/heating/AC requirements at our home. We have never been disappointed by their prompt response, knowledgeable/personable workmanship, or their reasonable charges. We recommend them whole heartedly.

  • Review 7 (2020-02-09 - Rating: 5)

    My furnace decided to call it quits in the middle of winter. I called Quality heating, plumbing, and air and they gave me an incredible price for a new furnace. The very next morning HVAC professional Kyle Swisher was at my house and had the old unit out and the new unit hooked up in a blink of an eye. This company was a life saver! The services is top of the line and the prices are the best around! I would highly recommend them for any of your needs!

  • Review 8 (2022-12-07 - Rating: 5)

    Great company to work with. Very responsive and easy to work with. They went above and beyond to get repairs done to accommodate my elderly parents and get them back into their home as soon as possible. Would absolutely use them again.

  • Review 9 (2020-10-09 - Rating: 5)

    We had a water leak in the line coming off the tap in the back yard. Mark came out promptly and laid out the best plan for replacing the damaged water line. He worked with the village we live in and coordinated the installation of a new tap on the main water line, with the completion of the new water line being laid and the installation of new plumbing in the crawl space. Everything was done in 2 days I couldnt be more pleased with how the whole process went.

  • Review 10 (2019-01-30 - Rating: 5)

    I had a pipe freeze and burst during an extreme cold snap. Quality Plumbing sent out a technician within an hour of my call and fixed the problem quickly for under $200. Thank you!

  • Review 11 (2020-02-09 - Rating: 5)

    Bought a water heater from These guys, they were very upfront and informative. After answering all of my questions they were fair on the price and were very easy going, I left thinking to myself how refreshing it was to have met such friendly people in the customer service industry that doesn’t seem happen to often these days.

  • Review 12 (2018-08-27 - Rating: 5)

    Excellent, responsive service and very fairly priced. I have used Quality for multiple plumbing issues and they have been excellent, timely, and efficient each time. I highly recommend them.

  • Review 13 (2017-08-14 - Rating: 5)

    I wish I could bring this plumbing company with me when I move! I didnt need them often (thankfully) but when I did they were always on time and very reasonably priced. All of the employees that I dealt with were great.

  • Review 14 (2020-02-09 - Rating: 5)

    Best choice for Champaign/Danville area. I bought a house and had almost no water pressure, these guys had it fixed in an hour the next morning. Quality work at great prices.

  • Review 15 (2018-10-12 - Rating: 5)

    Have used Quality Plumbing for general plumbing jobs, new AC install, and annual maintenance for both AC and furnace. They offer quality service at a fair price

  • Review 16 (2023-06-09 - Rating: 5)

    Highly recommend. Kip was very knowledgeable, and explained everything. The price was very affordable.

  • Review 17 (2020-12-07 - Rating: 5)

    They are awesome! Timely professional and have solved all my issues at a reasonable price. Wouldnt call anyone else.

  • Review 18 (2024-08-01 - Rating: 5)

    You do outstanding work and have consistently put the customer first. Thank you!

  • Review 19 (2016-01-04 - Rating: 5)

    I have to say this grouphas come through me with the recent flooding! Always polite and professional and reasonably priced! Thank you guys!

  • Review 20 (2018-07-20 - Rating: 5)

    Excellent service and quality of work! Would definitely recommend to anyone in need of plumbing services!

  • Review 21 (2023-10-27 - Rating: 5)

    They’re so good, so conscientious. I wouldn’t call anyone else.

  • Review 22 (2011-11-25 - Rating: 5)

    Came out on time, did a fast job and didnt charge an arm and a leg. Ill be calling them in the future.

  • Review 23 (2020-09-03 - Rating: 5)

    I cannot say enough good things about this company! Quality repaired several items including both plumbing & HVAC. Every employee that I interacted with throughout this process was extremely friendly and helpful. The prices were fair and the work was well done. They were always responsive to calls/emails, took the time to answer my questions, and completed the repairs in a timely manner despite the busy time-of-year. I highly recommend choosing Quality for your plumbing/HVAC needs!

  • Review 24 (2023-04-24 - Rating: 5)

    Have worked with them for many years and have always been pleased with them

  • Review 25 (2020-02-09 - Rating: 5)

    Excellent and friendly service. This is a company that cares about their clients. I would recommend their services for plumbing, heating, and air conditioning. They are there for you when u need them.

  • Review 26 (2023-08-21 - Rating: 5)

    They are great to work with!

  • Review 27 (2019-11-22 - Rating: 5)

    Put in a new gas line for us.Great job

  • Review 28 (2020-12-31 - Rating: 5)

    Fast service, quality work, fair pricing.

  • Review 29 (2024-01-16 - Rating: 5)

    Couldn’t ask for more!

  • Review 30 (2020-02-12 - Rating: 5)

    All you need to know is in the name! QUALITY!!!!

  • Review 31 (2022-10-23 - Rating: 5)

    Great to work with

  • Review 32 (2021-12-18 - Rating: 5)

    10 out of 10

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