Dogtown Heating, Air & Plumbing
Located in Urbana, Illinois
Address: 1606 Willow View Rd, Urbana, IL 61802, United States
Phone: +1 217-841-4728
Rating: 4.9
Categories
- Plumber
- Air conditioning repair service
- Furnace repair service
- Heating contractor
- HVAC contractor
- Air conditioning contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-11 - Rating: 5)
Matt was very professional, courteous, respectful, efficient as well as on time for my furnace tuneup. He answered my questions intellectually but in a manner I understood. I will definitely recommend Dogwood Heating and Air. I must also acknowledge Amber who was very understanding and scheduled the appointment to make this possible. -
Review 2 (2025-01-01 - Rating: 5)
The guys at Dogtown are great! We have had several different installations in the last couple of years and have never been disappointed or had an issue with anything! We highly recommend them! -
Review 3 (2024-11-04 - Rating: 5)
Asked for advice on hooking up for a new gas stove. Also wanted there input on putting in a new sink, hooking up our dishwasher and refrigerator once we have the kitchen remodeled. I appreciate the input and advice they give. Im looking forward to have them upgrade our kitchen. I would recommend them to anyone. I have had great service from them in the past. -
Review 4 (2024-12-12 - Rating: 5)
Jeremy arrived right on time to survey our HVAC needs and provided detailed estimates based on our conversations.Prices were fair and we were given a good range of options. Thanks Dogtown! -
Review 5 (2024-05-06 - Rating: 5)
Matt did a great job. Super friendly people, honest prices which is hard to come by. They charge how much they should, get you scheduled quick even when I had to reschedule for a couple hours after due to something I forgot about, and do the job right. Will be hiring again. -
Review 6 (2024-09-20 - Rating: 5)
UPDATE: have called Dogtown for all our HVAC needs. They provide honest pricing, quick and responsive service, each repair has been one and done. 10/10Dogtown was fast and responsive when our furnace stopped working; I contact on a Sunday afternoon and the repair was finished Monday before lunch. Honest assessment of current furnace state, no aggressive upsell. Will definitely go back for future repairs and HVAC purchases. -
Review 7 (2023-06-05 - Rating: 5)
Very prompt. Very quick. Very professional. My coil had frozen and I needed a recharge on my freon. They showed up on time and performed the fix very quickly. I already have my next service scheduled for next year and my AC is running great since they came out. Will primarily use Dogtown going forward for my AC, Heating, and Plumbing needs now. -
Review 8 (2024-06-24 - Rating: 5)
We had Dogtown Heating Air, & plumbing out this past week. Ian fixed our air conditioning and was great too work withThanks Dogtown for a great team -
Review 9 (2021-03-18 - Rating: 5)
Dogtown Heating is a local contractor that can be trusted to be responsive and do a good job. They installed a tankless water heater for me and the did a fantastic job. Couldn’t be happier! -
Review 10 (2023-12-07 - Rating: 5)
I did get Excellent service for my ducane furnance. Another contractor recommended multiple repairs with price tag of $1800. I hired dogtown for second opinion and they did all the required repairs/replacements for price of $ 670. -
Review 11 (2024-05-31 - Rating: 5)
Ian was very helpful and thorough with my a/c problem. He was also on time, very knowledgeable and polite. Highly recommend this Company! -
Review 12 (2023-07-18 - Rating: 5)
We had our water line hooked up to refrig and an outside faucet repaired. He was early, was very respectful, didnt overcharge us and was very honest in all his work. We will use them again and spread word about their great customer service! -
Review 13 (2023-08-21 - Rating: 5)
Dogtown was very professional and responsive from beginning to end. My HVAC System went out during the peek of the summer heat, and they were able to install a new system in less a week. Great product also!! -
Review 14 (2021-11-22 - Rating: 5)
We always have a great experience with the gentlemen at Dogtown Heating, Air, & Plumbing. My first concern is that I will be overpriced due to past experiences. We received a prior estimate for a faucet leak, and another company added unrealistic pricing and services unnecessarily. I however went with my instinct of not to go with the service. Dogtown advised there was nothing actually wrong at all, just to simply tighten the screw on the faucet, which saved us $550 in unnecessary fees. Our heating maintenance issue was fixed, and future recommendations giving with explanations. Our past experience was also with a kitchen sink leak was fixed expeditiously. I appreciate the honesty, professionalism, and on time service. No gimmicks or dishonest overpricing. People will pay for services when there is honesty and trust. Thank you Dylan, Josh and Matt (past service) for your work and putting the customer first. -
Review 15 (2023-01-18 - Rating: 5)
Immediate response, made appointment for service, rapid problem assessment, quick repair and installation. Courteous service, reasonable cost, and then I had HEAT! Definitely recommend their service and would happily use again. Could not ask for more. -
Review 16 (2023-10-22 - Rating: 5)
Dustin is amazing, took care of my water heater issue within an hour of calling . I will be using Dogtown for all of my HVAC needs highly recommend!! Super nice guy!!.😊 -
Review 17 (2023-08-10 - Rating: 5)
Dustin did a great job putting in our new bathroom facet. Very nice people to deal with from start to finish. Will definitely call them again when we need something done. -
Review 18 (2021-10-04 - Rating: 5)
I have used them on several occasions, from a leaking pipe, to a repair on a hot water heater, and last visit was for a non working central air unit. They are always quick to make the appointment, arrive on time, do outstanding work and they are very reasonable price wise. Their communication via text is outstanding and you always know what they are doing and why. Love the service and company -
Review 19 (2021-08-16 - Rating: 5)
Dogtown helped us with a plumbing issue in our 100+ year old Victorian house. It was not an easy problem to diagnose or fix, but they were persistent and continued working with us until the issue was resolved. Their employees were knowledgeable, professional, and kept us informed throughout the process. We would definitely recommend them to our family and friends. -
Review 20 (2021-01-26 - Rating: 5)
We have used Dogtown since we purchased our home 3 years ago. They worked on our older furnace a few times when our control panel went out. We called them and response time was always same day. They always made sure we never went without heat. Once there was no repairing our older furnace, they were professional, affordable, and fast about getting our new system installed and working. Very professional and personable. Followed all COVID precautions the entire time they were in the house. And of course super friendly to our doggos! I would definitely recommend to anyone and everyone! -
Review 21 (2021-08-02 - Rating: 5)
Dogtown Heating and Air are the best! My furnace went out in November, and they made sure I had heat until my new one was installed. I’ve been with them for a few years now....I can call with any problem, and if they can’t come that same day, which they usually do, they come the next. Very prompt, courteous service. Would recommend them to anyone! Thanks to all the crew that work there! -
Review 22 (2024-11-19 - Rating: 5)
Weve been using Dogtown for a few years and have been very satisfied. Dylan has done a great job and doesnt try to sell us anything we dont need. We also had a problem service call and they were very prompt in helping us and getting the part we needed! Thanks Dogtown!! -
Review 23 (2022-02-24 - Rating: 5)
They did a great job!! Definitey call them for ANY plumbing heating or cooling questions or jobs! On time, professional, and very fast at what they do! They repaired the thermostats on our electric water heater and repaired my dryer vent line at an affordable price!! Great group of guys! -
Review 24 (2020-12-19 - Rating: 5)
I’m so glad we chose Dogtown to come clean our air ducts. They were quick to come give us a quote, able to book the services within a week and did an amazing job! Matt and Dustin were so friendly and professional while in our home, too! Would recommend them to anyone! They were even kind enough to give us a card and small gift, as we are expecting our first baby in February! -
Review 25 (2021-06-01 - Rating: 5)
We have used Dogtown now for four years of maintenance on our home, and they just completed a complete new install of plumbing and heating into our shed. They also fixed a plumbing issue easily that I was told must be completed by drilling into the wall! All it took was a different hose for my stove! I will go with no one else for plumbing and AC/Heating work. 110% recommend! -
Review 26 (2021-11-30 - Rating: 5)
I called on a Sunday when we woke up with no heat and they were immediately responsive. I had someone here within the hour. He fixed our heat and got us set up with a new furnace (ours was from the 1970s!). That was installed today and Im so thankful! Great company to work with.. very happy. THANK YOU! -
Review 27 (2021-05-23 - Rating: 5)
We just bought a house and when we first went to use our heat it wasnt working correctly and it was supposed to be under 30 degrees during the night. So we called Dogtown and seriously got the best service ever! We called on a Sunday morning and they came out right away. They figured out what was wrong with it and they gave us a time estimate of like 4 days because they had to order the part. They then called us Tuesday morning and told us they had the part and came out and fixed it! We will definitely call them again if we need work done! Thank you, Dogtown!! -
Review 28 (2021-06-24 - Rating: 5)
Dogtown has done work for us several times. They are always professional and do the repairs in a timely manner. They were knowledgeable, even with our old boiler system. We would highly recommend! -
Review 29 (2021-12-09 - Rating: 5)
I recommend Brad at Dogtown. He responded quickly to a late evening service call, installed a new thermostat and repaired my furnace quickly. He was professional and didnt leave any kind of mess. The charge for labor was fair but they do mark up the parts. -
Review 30 (2021-06-09 - Rating: 5)
Scheduled an appointment for a service call for our air conditioning unit. Matt came out and tried everything he could to get our external unit running and kept us updated every step of the way. Ultimately we need a new unit, but so grateful for their promptness to send someone out and the effort put into trying to make it work. Even set us up an appointment to get someone out quickly for a quote on a new unit. We will definitely be using them again. -
Review 31 (2021-06-28 - Rating: 5)
After moving we needed to have some work done on our natural gas lines. Dogtown stopped by and provided a quote on the same day. When they came to do the work they were friendly, very professional, and provided quality work. I will definitely call them if we have problems with our heating or air.. -
Review 32 (2022-02-10 - Rating: 5)
Three weeks ago Dogtown installed our new HVAC system, the Lennox EL296UHV gas furnace, efficiency rating 96, the Lennox Elite XC20 air conditioner (SEER 20), with an Aprilaire whole-house humidifier and their smart thermostat. Within the first few days following the installation, all of us, my husband, our son, and I all noticed the house seemed more comfortable, with the heat more evenly distributed throughout, even though the thermostat setpoints were the same as our old system.My husband & I decided to replace our old system before it failed. I didnt want the old furnace to die during a polar vortex, when we would need to buy whichever furnace was in stock. We wanted a high-efficiency system for the environments sake, and a reliable one for our sake. We looked for a company with NATE certified technicians.We gathered three quotes. Two companies were represented by one of the owners, who were experienced installers; Jeremy from Dogtown was one of these. He was able to identify problems with our existing system, and describe the work he would do. (The description of the problems was echoed by the other companys co-owner). Dogtowns estimate was the middle one.The new equipment solved the problems. The installation required 6 hours; one of the workers had predicted 4-6 hours. Jeremy and his employees were knowledgeable (able to answer our questions), professional, and prompt. We would recommend Dogtown for anyone who needs HVAC work.Of course, we havent used the AC yet, and it will take time to figure out how the new system affects our bill. Our water usage will increase because we included the humidifier, but our home is more comfortable. After we turn on the AC, I plan to update this review. -
Review 33 (2021-08-25 - Rating: 5)
I have used Dogtown several times both at home and at my business, Loving Paws Pet Clinic in Savoy. They have been outstanding. They come quickly when weve had problems, they answer the phone (rather than a machine), and the service people have always been very professional and courteous. I highly recommend them. -
Review 34 (2021-03-01 - Rating: 5)
Dogtown has amazing customer service, whether it is after hours emergencies, regular maintenance, or bigger projects (weve had them over for all types of issues). These guys have not disappointed and they offer customer service unrivaled today. Plus the costs are straightforward and the lack of hidden fees is a comfort. -
Review 35 (2021-10-30 - Rating: 5)
We have used Dogtown twice now (previously for AC and most recently for Heat repair) and have always been extremely happy with the service completed and honest assessment of what truly needs done. We highly recommend them and now have signed up for their yearly maintenance program. -
Review 36 (2021-06-14 - Rating: 5)
My HVAC system was getting old and starting to have some issues. Rather than keep fixing it, I decided it was time for a replacement. Jeremy gave me several different options to fit my needs and budget. They also have several great financing options. Shawn and his crew did a great job installing and made sure to clean up after themselves. All in all I was very happy with the experience from start to finish. -
Review 37 (2021-06-22 - Rating: 5)
Dogtown has been used twice now for our property both in the winter to work on the heat and again in the spring for the AC. They did excellent work at very reasonable rates. Not to mention, they were extremely responsive to our call. I would highly recommend them for your heating and AC needs. -
Review 38 (2021-09-07 - Rating: 5)
Dogtown was great! Had an issue with my ac and the tech was able to come out the same day I called. I was at work and asked for a phone call or text prior to their arrival and they did just that giving me enough time to get home. I would highly recommend these guys when you need them! Thank you! -
Review 39 (2021-11-10 - Rating: 5)
Without a doubt: Technician Jeremy and the team from the Paxton area Dogtown delighted me. Now that the fairly involved job is complete, I can say that the entire team was conscientious. They worked hard, and they were thorough. They cleaned up their workspace each day. They wore foot coverings inside our house to protect our flooring.They were reliable, responsive, timely: They backed up appointments with texts and email messages. And wonder of wonders, someone always answered the phone. I think they are equipped to handle emergencies, too, although my job was not one.They are knowledgeable in their individual areas of expertise, which for my needs included: Revamp of a heating and AC system, furnace change-out, new AC unit, additional ductwork in a crawl space, tankless water heater, even the hook-up of a small ProCom heater that I picked up on Amazon. So, readily at hand, Dogtown has technicians, plumbers, electricians, installers, guys who do ductwork--also helpers and apprentices to help control labor costs. And I got top quality name-brand major appliances at decent prices.Its great to feel such surety and confidence with the results! They listen, they care, they respond quickly (even during this pandemic). These guys made a job--one I was reluctant to tackle--into an amiable, satisfying, (and learning) experience.I will not hesitate to recommend them--and have already done so. Im patting myself on the back for making a good choice. Im very happy with the work done and comfortable with the price I paid for it. -
Review 40 (2021-02-09 - Rating: 5)
These guys are absolutely the best in the area. They are upfront, honest, and have your problem fixed in no time. I was using another local appliance, heating and cooling company in the area, which would take for ever to fix any problem, days on end waiting for part, you name it. Not Dogtown!!! They are on the ball!! Dog town will actually take time to educate a customer as well, on future maintenance, and explaining what went wrong and how they will fix it, -
Review 41 (2019-04-05 - Rating: 5)
I’m a real estate agent and have referred Dogtown Heating and Air multiple times to different clients. They have the best service, best pricing and can take care of my clients better than any other HVAC company around. They are truly industry leaders with a small town company feel. Customer service is a 10/10! Hands down, best around! -
Review 42 (2021-10-18 - Rating: 5)
Had plumbing problem looked at. Josh ( the plumber who did the service) was very polite & knew his needed duties. Was quite impressed & would recommend this business for your plumbing needs.Very happy with results. -
Review 43 (2021-07-26 - Rating: 5)
When I was having an issue with my heat a couple of years ago, I had posted on Facebook to ask who I should call, and the resounding response was Dogtown. Ive had to use them a couple more times since then, and I wont use anyone else. Ive mostly interacted with Jeremy for the majority of service calls, and my experience has been that he is professional, reasonable, trustworthy, dependable, knowledgeable, efficient, and most of all, a good human being. As a woman who lives alone, it can be intimidating to have a stranger in your home for these kinds of things, but I felt comfortable and safe. Highly highly recommend. -
Review 44 (2023-01-03 - Rating: 5)
Called on Friday afternoon,before Christmas and even though they were covered up to managed to get Nathan out. He did an awesome job getting our heat back on. Will definitely use Dogtown in the future.Lee -
Review 45 (2021-08-19 - Rating: 5)
These guys are absolutely the BEST! I love how they keep in touch by texting. From confirming the appointment, letting you know when theyre en route, all the way through to the end by confirming the payment, their messaging is really helpful! They do great work and dont break your bank account! -
Review 46 (2020-12-17 - Rating: 5)
The crew at Dogtown Heating & Air were awesome! They went out of their way to make sure my family was taken care of. They were on time, personable, efficient and professional. Would recommend them for any HVAC services needed. -
Review 47 (2021-08-31 - Rating: 5)
Great service, Brian came out within an hour of the initial phone call and repaired my furnace. They text you to remind you of your appointment and also when on the way. As professional as you can get!! Definitely saved their number for future hvac needs. -
Review 48 (2021-06-06 - Rating: 5)
After being told by another company that our air conditioner didnt have any freon left and needed to be replaced, we called Dogtown. The technician checked several things, explaining everything as he did. He told us our freon was fine. It is an old unit and will need to be replaced but not yet. It has been working fine. We will definitely use them in the future. -
Review 49 (2022-04-24 - Rating: 5)
Last fall, the Dogtown team installed a new HVAC system in my home. They did excellent work. Very personable, professional, efficient and clean. I am very happy with my new system. -
Review 50 (2021-01-18 - Rating: 5)
Dustin came to perform regular maintenance on our furnace, can not say enough about him. He was friendly, and professional. He found an issue that was going on with our furnace and went above and beyond to get the part and fix it right away. Would highly recommend Dogtown. -
Review 51 (2022-03-25 - Rating: 5)
I called Dogtown in a pinch needing a water leak fixed under my house. They were extremely professional all the way from Cody who answered the phone to Josh who came out and fixed the leak. Not to mention, same day service. Definitely recommend! -
Review 52 (2022-01-24 - Rating: 5)
Woke up on Thursday with no heat they came out that morning and found it was not repairable. My AC had not worked for about 5 years so I decided to replace the whole system. They came in Monday morning and had everything installed and cleaned up by lunchtime. Thank you so much for a wonderful experience from start to finish. -
Review 53 (2021-07-06 - Rating: 5)
Very timely! They were able to come out same day to look at our water system which was cycling pressure. Professional and courteous all around! Assessed problem to be part of our well system and gave us name of local business that could help us. Thank you Kody, Brandon and Josh-we appreciate your excellent expertise!!! -
Review 54 (2019-04-30 - Rating: 5)
Dogtown Heating & Air provides top-notch service with a friendly, knowledgeable staff that can handle all of your HVAC needs! They are professional, timely, and provide great customer service. I have personally used them at my home and I recommend them to friends and clients! -
Review 55 (2021-05-27 - Rating: 5)
I requested a quote to replace my AC as a different company lead me to believe that was my only option. Jeremy came out to give me a quote and wound up getting my AC back running again. I now have more time to decide what to do with no immediate need to replace it. I highly recommend Dogtown. -
Review 56 (2021-11-16 - Rating: 5)
Dogtown is always responsive, professional and quick to respond. They have replaced our central a/c, furnace and water heater. I highly recommend this company for any heating, cooling or plumbing work. -
Review 57 (2022-01-17 - Rating: 5)
Service specialist from Dogtown arrived on time and was very professional. Analyzed the problem and quickly made the necessary corrections/repairs. Would definitely recommend Dogtown heating and air and will use them again in the future. -
Review 58 (2020-11-30 - Rating: 5)
My friend told me about Dogtown when I was looking to get new furnace and central air. They did a great job, I trust them completely. I had other companies check my old furnace and wasnt too impressed. One tech tried telling me my ac coil was a bad heat exchanger, fortunately I knew better.I reccomend Dogtown to anyone needing HVAC service. -
Review 59 (2019-12-01 - Rating: 5)
We are new to the area and needed some heating and plumbing services. We first tried a large HVAC/plumbing conglomerate and werent happy with the work or the prices. We were looking for something locally owned and operated, and called Dogtown Heating when our furnace stopped working. Jordan came out on a Saturday to look at our failing furnace and was able to keep it running, and Jeremy came out on Sunday to help us pick out a replacement that fit our needs and budget. The furnace installation the following week was exactly as promised and the work was top notch. We also had DogTown replace a broken sump pump. Its great to find a local business that values customer service and charges fair prices. We highly recommend Dogtown! -
Review 60 (2022-02-11 - Rating: 5)
First time using DogTown and they were quick on helping with Hot Water Heater. Called around 7:45am and up and working by 1:00pm. Great job guys, will certainly use your help on next job. -
Review 61 (2022-02-11 - Rating: 5)
First time using them and will definitely be calling them once spring comes for my AC maintenance. Matt was very professional and efficient and explained everything to us. Great people and great company! -
Review 62 (2022-01-03 - Rating: 5)
Zachary was great. Spent over an hour trying to identify why our furnace is so wonky. We have had other companies provide a quick “fix” that involves replacing an expensive part, yet didn’t actually fix the problem. Zachary and team over the phone really took the time to figure out the riddle and avoid spending more money. -
Review 63 (2021-01-04 - Rating: 5)
Dustin with dogtown heating and air was very professional and friendly. Was veryResponsive and did a great job fixing myFurnace issue. Would highly recommendTo anyone looking for heating and air services. -
Review 64 (2021-07-26 - Rating: 5)
Came out on a weekend to cap off a few pipes and restored our water less than 24 hours after a pipe busting. Very kind, quick and understanding. Great company to use! -
Review 65 (2021-10-14 - Rating: 5)
I would definitely use them again they were very helpful very kind on time and Brian knew what he was doing. I would recommend this company with high marks. I know for a fact if I have any kind of complication with my units they will be the first ones that I call -
Review 66 (2021-10-25 - Rating: 5)
Have used them for quite a few jobs and am quite happy. Excellent communication, punctuality, and professionalism every time. They are quick and clean up after themselves as well. They are rated five stars for a reason, use them and you’ll see why! -
Review 67 (2024-07-25 - Rating: 5)
We had an AC installed recently and had a very positive experience. The price was very fair and their installation plans were very thoughtful. Technicians were friendly, knowledgeable and thorough. 10/10 -
Review 68 (2021-01-26 - Rating: 5)
Dogtown came out the next day and got our heater back working at the Saint Joseph Youth Wrestling center. They did this with no hesitation and after finding out that it was a volunteer non profit Youth program they donated their time and labor. Truly a class act and we will continue to use them for both personal and club projects. -
Review 69 (2021-07-16 - Rating: 5)
Really appreciate Dogtowns prompt service when one of our mini splits quit working. Their communication through the whole process was great and they got us up and running just as soon as the parts came in! -
Review 70 (2022-02-23 - Rating: 5)
Furnace stopped working on a day when temps were well below freezing. Called them at 9pm, they arrived at 10pm. Furnace was back to functioning around 10:30pm. Very friendly and professional. Price was very reasonable given the timing and circumstances. Would highly recommend. -
Review 71 (2021-02-22 - Rating: 5)
When our heat wasnt working effectively, the team was able to squeeze us in hours earlier than our scheduled time. They were thorough and priced very reasonably. They also gave us a heads up that we needed to start planning for a new furnace without a pressuring sales pitch. -
Review 72 (2022-06-15 - Rating: 5)
The folks at Dogtown always respond in a timely manner, are always professional, and knowledgeable. We use them for all of our HVAC repairs and maintenance and will continue to do so. -
Review 73 (2021-04-14 - Rating: 5)
Dogtown Heating and Air came on the designated day on time. All of the men were courteous and helpful. They installed a new AC and a new wall thermostat. They all had their own jobs to do and finished fast and cleaned up after they were finished. THANK YOU! Dave and Linda Barnett. -
Review 74 (2021-03-03 - Rating: 5)
We had the Dogtown Team out to repair a Plumbing issue. It was one of the best in-home experiences that Ive ever had. I would recommend this Team of professionals to anyone. -
Review 75 (2022-03-18 - Rating: 5)
I called Dogtown Heating, Air and Plumbing about a water leak in my crawl space and within 2 hours they sent James Pangle to find the leak and do the repairs. He completed the job quickly at a reasonable cost. -
Review 76 (2021-11-05 - Rating: 5)
Called today at 8 am and James P. Was here by 2 pm. He did amazing work very quick and pleasant. If you need work definitely give them a call! Really appreciated how quick and efficient it was. -
Review 77 (2021-07-26 - Rating: 5)
AC unit went down, they showed up same day diagnosed the problem right away & repaired it. Had my air conditioner up and running with in a few minutes. Technician was polite and cost was reasonable.... Thank You Dogtown ! -
Review 78 (2021-06-25 - Rating: 5)
Dustin with Dogtown was awesome! He communicated with me with what he was doing and was able to fix the ducts and now we get good airflow in the house. A++ service! -
Review 79 (2022-02-10 - Rating: 5)
The repair person who came out was friendly, helpful, and honest! Also reasonable service call cost! I will call them when I need to replace my 30yo furnace! Great! -
Review 80 (2024-04-17 - Rating: 5)
Great results with Dogtown Heating. Very competitive prices and quality workmanship. Couldnt ask for better. -
Review 81 (2022-02-07 - Rating: 5)
I use and recommend Dogtown for all heating, plumbing services. Response time is always quick! Employees always professional. Very dependable company ! -
Review 82 (2022-02-21 - Rating: 5)
Replace our 2, 20+ year old tank gas hot water heaters . Installation went as projected. They did all work as stated, on time and in estimate. They will be on our list for future plumbing needs. -
Review 83 (2021-05-14 - Rating: 5)
I am so glad I called! They arrived on time, were very honest about the repairs, and showed me the system and explained what was wrong. I was incredibly impressed and won’t hesitate to call again. -
Review 84 (2020-12-02 - Rating: 5)
I love Dogtown! I always have the nicest repairmen, and they explain what they are doing and why they are doing it. I never feel like they are trying to upsell me, nor do I ever feel pressured to buy. Always a job well-done! -
Review 85 (2022-01-19 - Rating: 5)
I received a text telling me what time the plumber would be there, then another telling me he was on his way. He showed up, looked at the problem, fixed it and was on his way. Very professional. Love the Dogtown guys!! -
Review 86 (2021-11-15 - Rating: 5)
The folks at Dogtown replaced my moms heating system and repaired my furnace as well. They are very good at what they do,on time and kept us well informed all at a fair price. -
Review 87 (2021-02-10 - Rating: 5)
We needed a new furnace and after 6 estimates, Dogtown Heating had the whole package! The entire experience with them was top notch, start to finish! Thank you Dogtown Heating! -
Review 88 (2021-06-16 - Rating: 5)
Brad and Jeremy are fantastic. My AC is an ole’ rachet girl, I mean she sits crooked, leaks a lil’ something something from time to time, gets the shakes, makes unsolicited weird noises and occasionally freezes up, but by golly gosh Jeremy got her fine tuned to a classy ole’ lady. Replaced the less than impressive nest that day and fine tuned the box outside. He took the time to answer my girl questions and walked me thru what he did and why! Thank you Dogtown. #nest4sale -
Review 89 (2023-07-25 - Rating: 5)
My AC stopped working and naturally it’s the start of a 100 degree week. They got me on the schedule and got it fixed the same morning I called. Thank you all so much! -
Review 90 (2021-03-24 - Rating: 5)
Recently purchased a new furnace from Dogtown. They backed in at 9:05am and were gone by 11:15am . Great service and great people. They tell you what theyre going to do, and then DO it! -
Review 91 (2022-01-27 - Rating: 5)
Have had 2 sub-pumps and disposal installed at home. They were on time and very professional . They actually followed up on the performance of each item. I would use there service again. -
Review 92 (2020-12-17 - Rating: 5)
I totally recommend Dogtown heating! My furnace went out, they arrived quickly, the service was excellent, and the price was very reasonable. Heat is working great, thank you dogtown! -
Review 93 (2021-06-29 - Rating: 5)
Very professional all the way around really glad we chose them. He was on time and not only showed me some probems he expained them so I understand very well. I can say he went above and beyond helping me out and expaining things. Definitely recommend and will call if needed in the future. -
Review 94 (2021-12-20 - Rating: 4)
Very helpful, fast and caring business. They came up the day I called. Explained everything in detail and gave me some options on what to do. Highly recommend their service to anyone. Will use again if needed. -
Review 95 (2021-06-21 - Rating: 5)
Within the past couple of weeks I had two things that Dogtown took care of. I had a water-powered sump pump backup installed, along with a monitoring/alarm system. A couple of weeks later, my water heater went out and they installed a new one. Both taken care of quickly and conveniently. Professional installation at its finest as you can tell by the pictures. I have used Dogtown multiple times in the past and they continue to impress me with their service and professionalism. I have zero hesitation to contact them for any service that they offer. -
Review 96 (2021-06-11 - Rating: 5)
Showed up early and performed service quickly. Very professional, explained the problem clearly and easily. Fee was very fair and I will be calling again as well as recommending them to my friends. -
Review 97 (2023-05-25 - Rating: 5)
Trustworthy company that works to provide honest work for an honest price. They want the customer to be happy and it comes across when they are communicating and working with you. -
Review 98 (2021-12-06 - Rating: 5)
Dogtown did a fine job on my garage heater. They were prompt and efficient. Would certainly recommend them. -
Review 99 (2019-04-10 - Rating: 5)
Dogtown Heating are the best around in the heating and air game...They put a new system of heating and air in my house and I couldnt be happier with the outcome. It was cost efficient and the Dogtown staff is topnotch... -
Review 100 (2021-05-08 - Rating: 5)
They were very quick to respond to our request for the routine drain flushing and were very knowledgeable as well. Professional and nice to work with. -
Review 101 (2021-05-19 - Rating: 5)
The Dogtown team was very responsive and came out quickly. They were professional, knowledgeable and got things running great. -
Review 102 (2024-07-08 - Rating: 5)
Was really satisfied service. Would recommend them to everyone. -
Review 103 (2021-05-17 - Rating: 5)
This company provides first-class service. The employees are courteous of your home when they enter. Their products are excellent and I can trust their word. -
Review 104 (2023-10-27 - Rating: 5)
Customer service is the best. Friendly and professional. I’m confident in the skill level of the technicians. -
Review 105 (2024-07-11 - Rating: 5)
Professional and friendly! Did a great job! No pressure tactics. Will hire them again. Thank you! -
Review 106 (2021-05-04 - Rating: 5)
Dogtown assisted us with plumbing. They were quick to respond and quick to schedule with us. Prices were reasonable. -
Review 107 (2021-03-24 - Rating: 5)
Awesome service came out got my furnace fixed no problems at all! They are very good at what they do and very professional! -
Review 108 (2023-08-15 - Rating: 5)
Always friendly and thorough. Takes time to answer any questions u have. A very good company to work with. -
Review 109 (2024-01-18 - Rating: 5)
Same day service. Knowledgeable technician who answered all my questions. Reasonable price. -
Review 110 (2021-09-20 - Rating: 5)
The guys showed up on time and repaired the air conditioning. They even had the parts with them and got the system going. Will definitely use again -
Review 111 (2021-10-20 - Rating: 5)
Dogtown was amazing. Used them at Heritage Health and they are prompt and efficient! Great company! -
Review 112 (2021-11-15 - Rating: 5)
Dogtown has always been great for us. Super honest group of guys, that care about their customers. -
Review 113 (2021-01-17 - Rating: 5)
They installed brand new furnace Nd central air , new tankless water heater they do very good work !!best in town -
Review 114 (2021-08-18 - Rating: 5)
It was pretty professional n polite work rapidly went about his business getting the job done u guys would come highly recommended -
Review 115 (2021-09-20 - Rating: 5)
They were very helpful, told me what was wrong, getting an estimate for the job, and plan on coming back ASAP to fix it. -
Review 116 (2021-08-12 - Rating: 5)
Fantastic experience! Very knowledgeable technician. Very professional! Was able to make a quick appointment. Very reasonable. -
Review 117 (2021-12-29 - Rating: 5)
Installed 2 toilets and 2-bathroom sinks. Awesome work and will use them again. Thanks Josh! -
Review 118 (2023-05-19 - Rating: 5)
Very Professional, checked everything carefully. My cats approved of him as well 😁 -
Review 119 (2022-02-22 - Rating: 5)
Had a clogged kitchen sink drain and they fixed the drain and were able to fix the pipe so has less possibilities of clogging in the future. -
Review 120 (2024-01-01 - Rating: 5)
Dogtown is always very responsive and provides great service! -
Review 121 (2023-02-21 - Rating: 5)
Speedy service, reasonable fee, professional and friendly staff. Highly recommend this company. -
Review 122 (2021-08-11 - Rating: 5)
Very prompt service. Have used Dogtown Heating and air previously and have been very satisfied! -
Review 123 (2021-11-03 - Rating: 5)
These folks are absolutely great, very friendly and knowledgeable, repeat customer and will not hesitate to call them for any problems in the future. -
Review 124 (2021-06-29 - Rating: 5)
I called and they got me right in. The technician was professional and informative. Very good service. -
Review 125 (2021-12-08 - Rating: 5)
Local company. Respectful when you call. Fix any problems quickly. Good knowledge of GeoThermal systems. -
Review 126 (2021-11-01 - Rating: 5)
Dogtown was awesome. Very thorough and helpful. Will use every year. -
Review 127 (2021-12-23 - Rating: 5)
Zach came out quickly on our no heat situation, same day. Yes Heat now. Thank You -
Review 128 (2021-01-15 - Rating: 5)
We had an issue that left us baffled! In about 30 minutes, problem solved! Dogtown is great! -
Review 129 (2021-03-24 - Rating: 5)
These guys have been great to work with. Honesty goes a long way in my book! -
Review 130 (2021-11-15 - Rating: 5)
Great customer service, quick responses. Estimate was the lowest around. I highly recommend Dogtown! -
Review 131 (2021-11-19 - Rating: 5)
They did a great job, were pleased with our experience. -
Review 132 (2021-02-19 - Rating: 5)
Fan belt broke on my hold furnace and also shorted out the thermostat on the coldest night of this winter of 2021 - we were up and running ahead of schedule the next morning! -
Review 133 (2021-11-22 - Rating: 5)
Great job Matt! Appreciate the quick service as always from Dogtown! -
Review 134 (2022-02-07 - Rating: 5)
They replaced our plumbing in our basement was quick clean and very professional -
Review 135 (2021-02-16 - Rating: 5)
They were kind, fixed the repair promptly. I highly recommend them. -
Review 136 (2023-02-14 - Rating: 5)
The service techs were very helpful and prompt in installing a new water heater. They arrived early within the stated time windows which was appreciated. Their estimate was several hundred less than other quotes we received. -
Review 137 (2021-01-13 - Rating: 5)
This is the only company we will call for service and future projects. They are hands down the very best! -
Review 138 (2022-02-13 - Rating: 5)
Our downstairs bathroom backed up and flooded part of our basement. The original service people we called did not diagnose or fix the issue and we had to call another company. We had previously used Dogtown for a furnace repair and they were amazing. If we had realized they did plumbing issues as well we would have called them first. We called and they came out quickly on a Saturday and immediately got to work diagnosing and fixing the issue. Josh was friendly and helpful and went above and beyond. For a Saturday call the service charge was incredibly reasonable. We are very pleased with this company and will continue to use them for any issues that we have. -
Review 139 (2023-07-10 - Rating: 5)
Awesome guys. Quick turn around for appointments and quick work. -
Review 140 (2021-12-16 - Rating: 5)
Knew right away what was wrong with hot water heater and showed me how to fix it next time. -
Review 141 (2023-03-04 - Rating: 5)
We had a great experience with Dogtown. Jeremy was knowledgeable,friendly and his product was reasonably priced. We highly recommend Dogtown! -
Review 142 (2021-09-02 - Rating: 5)
Very happy with the new water heater install, recommended. -
Review 143 (2022-03-14 - Rating: 5)
Excellent service and a professional installation. On time, met all my needs and then some. Beat out everyone I called on pricing. Highly recommended -
Review 144 (2021-11-06 - Rating: 5)
We have 2 homes and had Dogtown for the past several years. They’ve installed furnaces and AC’s in both homes. We are so pleased with the service and crew. Calls are returned promptly and technicians come out same day. Highly recommend! -
Review 145 (2021-08-12 - Rating: 5)
Matt was awesome. I called at 7am they had Matt out to me within the hour. Then when he didnt have what he needed he was back out same day. Great service, great price. They made me feel valued and will have my service forever. -
Review 146 (2021-05-12 - Rating: 5)
Excellent service. The service man explained what he was doing and why he was doing it. -
Review 147 (2021-06-15 - Rating: 5)
I would highly recommend Dogtown Heating and air. I was referred to them for some repair work. They were prompt, quick and thorough. They were very respectful and cordial. They were also very reasonable. I am very satisfied with there service. -
Review 148 (2020-09-30 - Rating: 5)
Great service. Honest people. They are not Salespeople! -
Review 149 (2021-06-02 - Rating: 5)
Great service, knowledgeable employees, quick response!! I would highly recommend!! -
Review 150 (2021-08-31 - Rating: 5)
Every step of the process was fluid, painless, and transparent. We called them out to check on a grinding noise and found out our fan motor was blown. They got a replacement to us the next day as indicated when the problem was determined. They also educated us as to why it blew in the first place. Cost was very reasonable: a huge bonus with the awesome service. Thanks again! -
Review 151 (2021-07-05 - Rating: 5)
Was great from start to finish! In and out in half a day! Amazing! -
Review 152 (2021-11-29 - Rating: 5)
Got heat up and going quickly. Prompt and courteous techs.Thank you! -
Review 153 (2021-11-24 - Rating: 5)
These guys are personable and take pride in their work. Very knowledgeable and great at problem solving. We randomly met them when we moved in April, 2020. Very glad we found them! -
Review 154 (2020-12-29 - Rating: 5)
Dogtown was back for my annual maintenance, changed filters and serviced both units. They work around my schedule and are always prompt. I won’t use anyone else.Thanks for the great service! ...Jeff -
Review 155 (2022-04-08 - Rating: 5)
Jordan converted our tub to shower! We ran into some surprises once the old tub was out, but Jordan found a solution! I highly recommend Jordan from Dogtown! -
Review 156 (2021-05-07 - Rating: 5)
I was surprised that they came out the same day. They had the part that needed to be replaced and gave an honest opinion of the system. Very trustworthy company! -
Review 157 (2021-08-09 - Rating: 5)
Always prompt and prices are fair. There was a miscommunication with installation location of a split level unit. They moved it with no fuss. Will continue to use them in the future. -
Review 158 (2021-02-03 - Rating: 5)
Dustin was great! We moved into our new home 4 months ago. He cleaned our furnace, educated us on our furnace, was professional and on time, and easy to talk to. He identified a few other areas for us to look at regarding our piping with the furnace. -
Review 159 (2022-02-04 - Rating: 5)
I am so appreciative of the quick response, expertise, care taken with my home, courtesy with which I was treated and the cost, which was a fraction of a quote from another company. -
Review 160 (2020-12-21 - Rating: 5)
We use Dogtown heating and plumbing for our 3 apt buildings. We will never use anyone else . They are great people, always friendly, on time, and professional!! Thanks for all your hard work! -
Review 161 (2022-02-22 - Rating: 4)
Text you when they are heading to you and good follow up service -
Review 162 (2022-02-10 - Rating: 5)
I called because our furnace was making a noise. They came out in about 2 hours. Diagnosed the motor was bad, checked everything out. Went got the new motor and installed it. Very happy with the service and maintenance. -
Review 163 (2021-12-08 - Rating: 5)
I had a problem with my kitchen drain, Joah fixed it and gave me good advice. Came within 20 hours of my call, knew what he was doing, very professional. Will use them again! -
Review 164 (2021-10-15 - Rating: 5)
Dogtown employees came to install a Daikin Air condition & Heating mini split system in our Sunroom. They had the system installed in less than three hours! Excellent work these installers did ! THANK YOU ,will enjoy our sunroom year round !!! -
Review 165 (2021-06-03 - Rating: 5)
Our technician, Nathan, came the next day, was on time, professional, honest, and took the time to answer all of our questions. Highly recommend and will use them again for our AC needs! -
Review 166 (2021-06-21 - Rating: 5)
Replaced my hot water tank great work -
Review 167 (2020-03-14 - Rating: 5)
Jeremy took the needed steps by involving Lennox to diagnose the issue and made the necessary repairs in a timely manner! -
Review 168 (2020-12-03 - Rating: 4)
Dont know what their work is like, but friendly and quick to do estimates. Automated communications and CRM made conversation break down unfortunately. -
Review 169 (2021-10-16 - Rating: 5)
It. Was excellent Mr carlson was very professional -
Review 170 (2021-06-08 - Rating: 5)
Great work. Very polite & knowledgeable. -
Review 171 (2021-11-01 - Rating: 5)
Very nice young man. Very knowledgeable. -
Review 172 (2021-12-07 - Rating: 5)
Good stuff from Maynard I can tell ya that! -
Review 173 (2021-08-04 - Rating: 5)
Repaired a leak in the stool. Good friendly service. -
Review 174 (2021-02-10 - Rating: 5)
Great experience...as usual!....Dustin was great to deal with!! -
Review 175 (2022-04-26 - Rating: 5)
Excellent service and super nice people. -
Review 176 (2021-01-11 - Rating: 5)
Great service, very friendly and knowledgeable staff. -
Review 177 (2021-12-20 - Rating: 5)
Service was timely and very affordable! -
Review 178 (2021-05-20 - Rating: 5)
Came quickly, worked fast, fixed everything! -
Review 179 (2022-01-31 - Rating: 5)
Great service, fast, and professional! -
Review 180 (2021-01-12 - Rating: 5)
Reliable service, excellent to work with -
Review 181 (2021-09-22 - Rating: 5)
Great, friendly, fast service -
Review 182 (2022-11-03 - Rating: 5)
Always excellent service -
Review 183 (2021-05-22 - Rating: 5)
They replaced water line. -
Review 184 (2021-08-23 - Rating: 5)
Fast courteous service. -
Review 185 (2022-01-19 - Rating: 5)
Quality plumbing repair! -
Review 186 (2021-02-12 - Rating: 5)
Fast and reliable.