Primera

Located in Tempe, Arizona

Address: 1311 W 21st St, Tempe, AZ 85282, United States

Phone: +1 866-328-9051

Rating: 3.6

Services

On-site services
Wheelchair-accessible car park
Wheelchair-accessible entrance

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-10 - Rating: 5)
This is such a top notch company! I called them, even though my cabinets are years past their warranty because the trash drawer was not gliding as smoothly as it used to. I was only hoping to get some over the phone advice on how to fix it, but instead they actually sent somebody out to my house (Joe) to show me how to fix it. Every single person I interact with from this company, whether on the phone or in person, is so nice and so helpful! They obviously have a sincere commitment to customer service and it shows! I wish every company was so easy to work with!!!

Review 2 (2024-09-26 - Rating: 5)
Doug and Carlos came to my home to fix all the cabinets and drawers throughout my home. They arrived in time, did thorough and excellent work, and were efficient on time. They even added the little bumpers to the cabinets and drawers that were missing them. Would absolutely recommend them in the future! Great job guys!

Review 3 (2024-05-16 - Rating: 5)
Carlos A just came by to put a door on a cabinet that got missed during installation. He was super positive and excited to help! I appreciate his positive attitude. We love our cabinets, that are high quality and done perfectly! Would recommend them for a new built or a remodel for sure! Thanks Carlos for your prior service and current service to the community.

Review 4 (2024-11-24 - Rating: 5)
The customer service from Primera was great. Kristian Bata was my service rep, he did a great job on repairs i had done. He had good knowledge of the product and made sure it was to my satisfaction before he left. Thanks for the great service.

Review 5 (2024-09-24 - Rating: 5)
We had our pantry cabinet doors replaced today in our kitchen. This was a warranty item that had taken 4 tries to get it right. Finally, they sent Doug and he got it right. He made sure everything was perfect and he did an awesome job!

Review 6 (2024-07-15 - Rating: 5)
Doug came to do warranty work on our cabinets today. He repaired what he was able to and took measurements for the other cabinet repair. He even touched up spots on the cabinet that we dinged and gave me info on our exact cabinet finish and coloring for future dings. He was great!

Review 7 (2024-06-26 - Rating: 5)
Joe M was the technician that did the repairs on our cabinets, this is not the first time he has done work in our home, his skills are EXCELLENT. He is professional, friendly and very respectful of us and our home. So nice to work with someone like Joe, it makes having repairs done pleasant. Thanks Joe

Review 8 (2024-12-13 - Rating: 5)
Aaron got here on time so I didnt have to wait half my day. Very generous and he explained things to me.

Review 9 (2024-07-09 - Rating: 5)
Tim I wanted to commend you on the exceptional job you do for our customers. Your attention to detail and dedication are evident your contribution played a significant role in our success. Keep up the good work.

Review 10 (2024-09-09 - Rating: 5)
Aaron was wonderful, he was able to quickly fix my broken drawer and was very personable. Great customer service!

Review 11 (2024-09-04 - Rating: 5)
Primera Employee Aaron was an excellent representative of KB Home Warranty Service Department. Aaron was professional, detailed oriented!!

Review 12 (2024-08-06 - Rating: 5)
Aaron did an awesome job today. I appreciate everything he did. The quality of his work is excellent. Thanks again.

Review 13 (2025-01-03 - Rating: 5)
Joe M. Did a fantastic job replacing a cabinet door. Primera is a top notch company. I love my cabinets.

Review 14 (2023-10-25 - Rating: 5)
Primera is wonderful. Its so nice to have everything in one place. Im able to take a look at all sorts of different options for my clients and ordering from them is so easy. Their staff is always around to answer questions and they are incredibly helpful. I have nothing but the best to say about these guys. If you do interior design, custom builds, or anything of the sort and are looking for a show room with a ton of options, this place is it. Highly recommended.

Review 15 (2024-07-25 - Rating: 5)
Stephen was very kind. He did a great and thorough job. Got everything taken care of that I needed. Highly recommend!

Review 16 (2024-05-21 - Rating: 5)
Joe works in your home like he is working in his own. Everything is always done right and he leaves things clean. You won’t find another Joe so old into him. Great guy!!!

Review 17 (2024-05-09 - Rating: 5)
Doug replaced our cabinet door with no issues. He was very respectful when entering our home. He even asked if we like for him to take off his shoes.

Review 18 (2024-05-18 - Rating: 5)
Eli was excellent! He fixed our issue rather quickly and did a fantastic job! We love our cabinets and the customer service provided by Primera!

Review 19 (2024-05-17 - Rating: 5)
Very professional. Tim does great quality work. He is great with the customers and always goes above and beyond to take care of concerns while educating customers. Great assets for a great company.

Review 20 (2023-09-15 - Rating: 5)
I loved the Primera show room. I was able to find exactly what I was looking for all in one place. The whole experience of using them was so easy and their staff was more than happy to answer my questions. If youre thinking about having any work done on your home and you want a showroom where you can see your options in person, this is definitely the way to go. Highly recommended.

Review 21 (2024-07-24 - Rating: 5)
Doug was awesome! Gave lots of helpful tips to keep the cabinets looking new!

Review 22 (2024-08-27 - Rating: 5)
Aaron from Primera, he did a great jobs. Thanks

Review 23 (2024-11-03 - Rating: 5)
Aaron was very polite, courteous, professional and extremely knowledgeable. Thank you!

Review 24 (2024-11-01 - Rating: 5)
Aaron resolved a situation we had been dealing with since moving into our home . He arrived on time and quickly and efficiently fixed the cabinet door. He was able to identify the original error and it looks brand new. Great job!!

Review 25 (2024-06-10 - Rating: 5)
Aaron show up professionally and fix my cabinet. He did extra to make sure the other cabinets secure and tight.

Review 26 (2024-06-12 - Rating: 5)
Joe M. was a pleasure to work with! He is so polite and friendly. He does great work.

Review 27 (2024-06-14 - Rating: 5)
Aaron does a great job and advocates for his customers! On time and very friendly professional service.

Review 28 (2017-10-19 - Rating: 5)
Primera supplied all cabinets, countertops, flooring, and wall tile for my new build home. They offered full design services free of charge and had an amazing array of product to choose from. My installers were professional and as I built a semi-custom home, I was able to witness personally much of the process. The few material and installation issues we did run across were adiquately handled and over-all, I felt that the primary goal was always to deliver a beautiful finished product. I will use them on my next home.

Review 29 (2024-06-06 - Rating: 5)
Emiliano was on time, polite and friendly. I was very pleased with how quickly and professionally he addressed my concerns.

Review 30 (2017-02-21 - Rating: 5)
Amanda was fantastic with her knowledge, detail, and followup. I loved that I could go to one place to get our countertops, cabinets, and flooring completed. We drove from Gilbert to Tempe to meet with Amanda. I was very happy to work with her! My wife works with a lot of contractors, realtors, and restoration people and they all love working with her!

Review 31 (2024-08-08 - Rating: 5)
Stephen was great! Super friendly, knowledgeable, and efficient. Thanks!

Review 32 (2024-08-29 - Rating: 5)
Joe M was very good with instalation, very knowledgable.

Review 33 (2024-06-18 - Rating: 5)
Tim did a great job with a minor touch up in our new home! Thanks Tim!

Review 34 (2024-05-09 - Rating: 5)
Tim was great! He was knowledgeable and extremely thorough. Went above and beyond!

Review 35 (2024-08-13 - Rating: 5)
Stephen is great he took care of my cabinets.

Review 36 (2024-05-24 - Rating: 5)
Tim was awesome! He even adjusted a cabinet door that was not on his work order 🙂.

Review 37 (2024-05-15 - Rating: 5)
Aaron came back twice to make sure we were happy.

Review 38 (2024-08-01 - Rating: 5)
Aaron did a good job.

Review 39 (2024-05-08 - Rating: 5)
Beautiful job on my cabinet door adjustment Aaron!

Review 40 (2022-04-02 - Rating: 5)
Great service through Taylor Morrison and Primera. Lots of flexibility and great products for our home!!!!!

Review 41 (2023-04-04 - Rating: 5)
There are problems with the cabinets installation in our new home. After we contacted Primera, Louise and Jennifer coordinated the repair process to get parts and schedule ready. Everything got fixed today finally. Special thanks to Tom for his excellent craftsmanship and diligence. We would like to give Primera a good rating to encourage them to continue doing the good job for other homeowners.