The Family Plumber, LLC
Located in Surprise, Arizona
Address: 17675 W Pershing St, Surprise, AZ 85388, United States
Phone: +1 623-738-6171
Rating: 5
Services
- Credit cards
- NFC mobile payments
Categories
- Plumber
- Hot water system supplier
- Water filter supplier
- Water purification company
- Water softening equipment supplier
- Water treatment supplier
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-31 - Rating: 5)
Bobby came within 1 hour of my call and did a fantastic job. Id give him 6 stars if thats allowed. Dont hesitate to call Bobby the family plumber! -
Review 2 (2024-11-28 - Rating: 5)
I highly recommend The Family Plumber! I called the day before Thanksgiving in the afternoon with a clogged kitchen drain! They didn’t hesitate to send Bobby out to the rescue! He did a great job and cleared the clog. We will use them again for our other needs for sure! Thanks for saving Thanksgiving for my family! -
Review 3 (2024-12-18 - Rating: 5)
Bobby was great! He was quick to arrive and even though it was after hours and dinner time he showed up and fixed my water main to the house. I would not have had water tonight if not for him. Thank you very much! -
Review 4 (2024-07-23 - Rating: 5)
I cant say enough good things about Bobby and his company! We had a water leak from the irrigation valve and Bobby replaced it the same day!! I will definitely contact him for all future water issues! Thank you for the AMAZING service! -
Review 5 (2024-08-20 - Rating: 5)
Great service! Love the advance notifications. Bobbys expertise is top notch. Hes very knowledgeable and shares tips on how best operate and maintain my plumbing and water systems. Hes friendly and engaging. I highly recommend him. -
Review 6 (2024-12-04 - Rating: 5)
Bobby from The Family Plumber came on time with the required parts to service my R/O. Did a great job, mo mess, took the trash with him. Price was more than fair. I would highly recommendThe Family Plumber -
Review 7 (2024-08-18 - Rating: 5)
Bobby was very good and very professional! He was also very pleasant and down to earth! He was able to joke a little making him very human! I like this in a person! I was an excavation contractor for 30 some years and I found that kind of relationship between my customers and myself very calming and refreshing!! Thank you Bobby for a great job! -
Review 8 (2024-09-16 - Rating: 5)
Our main water pipe to the house broke and Bobby came out quickly that same day and repaired it for us. He was very professional and priced very fair. We will definitely use The Family plumber again. -
Review 9 (2024-10-18 - Rating: 5)
Bobby was out to assess my water pressure. I valued his honest opinion. He did not try to sell something that was not needed yet and informed me how I can monitor the pressure and call him back if the pressure reached the critical point. -
Review 10 (2024-12-31 - Rating: 5)
Super friendly, thorough and willing to explain and show. Overall great experience. Side note, he didnt break the bank either. Awesome all around. -
Review 11 (2024-07-04 - Rating: 5)
Thank you John and Bobby for taking my call and coming right out the day before the Fourth of July. They got me right in and came out quickly and were very clean, kind and professional and helped me with both my toilets. Very grateful for their service and I would use again! I just canceled my home warranty so will be happy to use them now. Bobby was very nice and knew exactly what he was doing and very fair pricing. -
Review 12 (2024-04-11 - Rating: 5)
Shut off on our toilet was leaking, called Bobby and arranged for him to come out the next day. He called back a couple hours later and told us he was available and could come right away. An hour after that call the job was done and for a reasonable price. -
Review 13 (2024-07-10 - Rating: 5)
The turn knob on our outdoor hose pipe broke off. We saw The Family Plumber reviews online and chose to hire them. Bobby came as scheduled. He was very professional, personable and expeditiously fixed not one, but two knobs for a very reasonable price. The Family Plumber will be our go-to for all of our household needs within their expertise! Thank you Bobby! -
Review 14 (2024-12-23 - Rating: 5)
Bobby from the Family plumber was prompt, courteous, honest, and got the job done efficiently. Can’t recommend them enough! Thank you again!! -
Review 15 (2024-12-19 - Rating: 5)
Very reasonable ,on time and excellent customer service, real professional.Bobby knows his plumbing and does a excellent job. -
Review 16 (2024-06-26 - Rating: 5)
Bobby was very thorough and explained things to me very well. He was friendly and honest. I will definitely call The Family Plumber if I need them again. -
Review 17 (2024-10-01 - Rating: 5)
Bobby was very thorough and shared information about our issues. We will not hesitate to use him in the future. -
Review 18 (2024-03-16 - Rating: 5)
I had a leak in the attic (third time in 10 years). Bobby at The Family Plumber came highly recommended in our neighborhood group. He arrived within a couple hours, was able to get our manifold changed and had our water back on. I would recommend him for any plumbing needs. -
Review 19 (2024-04-16 - Rating: 5)
Bobby came and replaced our 12 year old garbage disposal today. Awesome job!! Always polite, knowledgeable and informative and REASONABLE price wise. Always a quality job done efficiently. Highly recommend using his services. -
Review 20 (2024-11-04 - Rating: 5)
Bobby was very professional, friendly and informative. Will definitely you him again. Thank you very much. -
Review 21 (2024-02-01 - Rating: 5)
Bobby from The Family Plumber was amazing to work with! He was very communicative, prompt, and did a fantastic job. He was even able to move our appointment up a day prior than scheduled. I would highly recommend The Family Plumber! -
Review 22 (2024-03-27 - Rating: 5)
Bobby was very professional and easy to talk with. He kept me informed about everything that he was doing and did a great job. Ill definitely be calling The Family Plumber again when I need them! Highly recommend. -
Review 23 (2024-04-16 - Rating: 5)
Awesome experience. Speedy arrival, clear expertise, attentive to questions and gave thorough, helpful responses. Very affordable as well! So happy to have discovered The Family Plumber especially as a new resident in the area. Definitely will contact them in the future! -
Review 24 (2023-12-11 - Rating: 5)
Called and scheduled an appointment, Bobby came within the allocated time frame. He wore foot covering as to avoid tracking in dirt. Our issue was a simple fill valve that needed replacement, he fixed it within a hour and replaced the supply line. Overall pricing was competitive to other customers plumbers. Bobby was charismatic and did not use any sales pressure tactics. I would recommend him to friends and neighbors. -
Review 25 (2024-04-09 - Rating: 5)
We called for a plumber at 4:00 on a Friday. Bobby was at our house by 4:45 and promised an installation for today - Saturday. He and his son did a great job, were timely, friendly, professional. We HIGHLY recommend Family Plumbing. -
Review 26 (2024-06-24 - Rating: 5)
Fantastic service. Leaky disposal replaced lightning fast. Bobby was great, final cost exactly as quoted. Customer service doesn’t get better than this. Highly recommended!!! -
Review 27 (2024-08-21 - Rating: 5)
Bobby came promptly to troubleshoot a problem with our water recirculating pump sensing valve. Was able to restore our bathroom faucet to operating properly. Have used him for years. Recommended. -
Review 28 (2024-06-20 - Rating: 5)
Seriously the best plumber experience I have ever had. Called and tried to help me for free over the phone, then came out quickly since I had no water! Very friendly and fast. -
Review 29 (2024-06-20 - Rating: 5)
Called for estimates on items shown in our home inspection. Promptly scheduled, gave explanation of repair, offered options and we were very pleased with the cost and approved repairs. Look forward to working with The Family Plumber. -
Review 30 (2023-12-21 - Rating: 5)
Normally I don’t write reviews but for the service I received from Bobby and Jon at The Family Plumber was absolutely fantastic. Not only were they extremely knowledgeable they were also incredibly nice. They walked me through my issue and they saved me a ton of money.Thank you both for everything. Definitely going to keep your information handy for any future projects. -
Review 31 (2024-01-11 - Rating: 5)
Bobby went above and beyond to repair our shower faucet. He worked very hard to salvage a faucet that was broken and calcified. He was also prompt, knowledgeable, and friendly. Thank you, Bobby!!! We will definitely be using The Family Plumber again. -
Review 32 (2023-08-31 - Rating: 5)
Had an emergency plumbing problem and Bobby got me all hooked up in a couple of hours the same day I called. This is an amazing company that still knows how to do high quality work at a reasonable rate. I highly recommend them for any of your plumbing needs. Even did a courtesy pressure test and showed me that the water pressure was 10 psi above what is recommended. Gave me information on how to remedy it with a inline regulator. Thanks again for all your help. I appreciate it. -
Review 33 (2023-06-26 - Rating: 5)
Bobby is very knowledgeable and professional. He installed a new soft water system and did a terrific job going over all of our options. We highly recommend him and will use him for any plumbing issues that occur in our home! -
Review 34 (2023-11-09 - Rating: 5)
Bobby was punctual, thorough, and did excellent work! We appreciate what he did to safely repair our plumbing emergency. I highly recommend The Family Plumber and will call them again! (But I hope I dont have to!) -
Review 35 (2024-02-06 - Rating: 5)
Bobby was recommended to us from our neighbor and was excellent to work with. Helped us out after some water damage at our house and was reasonable and gave us some very good advice. Looking forward to working with him again! -
Review 36 (2023-09-19 - Rating: 5)
The toilet wasn’t working. Yuck.🤨 But not for Bobby!😀 He came by and replaced, uh, whatever was needed and had that toilet working just like new in half an hour. Reasonable pricing, courteous service and well, I really felt like Bobby was kinda like family! Very personable and honest. I highly recommend this business for all your plumbing needs. Really!😊 -
Review 37 (2023-10-06 - Rating: 5)
Bobby was able to get our disposal running again without replacement for awhile . It finally quit for good. Bobby installed the new disposal, fixed a line that wasnt correct. Very reasonable cost for the install and repair Will be using him when we decide which unit we need. Also discussed water systems for a future date. Highly recommend The Family Plumber. You will not be disappointed! 👍 -
Review 38 (2024-12-06 - Rating: 5)
Very professional, very friendly. Highly recommend him. Did a great job. -
Review 39 (2024-02-13 - Rating: 5)
Family Plumber is awesome. Bobby was able to make it over the same day and fixed my problems effectively and efficiently. I highly recommend this service for your plumbing needs. -
Review 40 (2023-06-20 - Rating: 5)
I had a hot water heater emergency the Friday of Memorial Day weekend and called for service. Even on his day off and headed out of town, Bobby made time to come to my home and stop the water from running everywhere and drain my tank, connecting the lines so I had water pressure in the house. This allowed me to get through the holiday weekend until it could be replaced. He is my go to plumber and this type of service is why and it speaks volumes!You won’t be disappointed calling The Family Plumber! I will always use them! -
Review 41 (2024-07-20 - Rating: 5)
I am so thankful for Bobby and his quick response to our sudden leaking water heater. He showed up the same day, quickly assessed the problem, and even came back and replaced our unit. Fair pricing, amazing service, and Im grateful he was willing to work in this crazy AZ heat!Thank you, Bobby! -
Review 42 (2023-06-28 - Rating: 5)
Bobby was referred to me by a friend. He came out to my house to look at a leaky faucet. Instead of charging me a lot of money, he was very honest and upfront, offering me advice on how I can remedy the problem myself. Additionally, he offered advice relating to my water heater and answered all my questions.He really made a good impression on me as an honest, informative, professional as being a good guy. I plan on using him for all my future plumbing needs.A few months later (today), I had him replace my hot water tank and he did a great job! He arrived promptly and went right to work. Once done, he cleaned the area up and then answered all our questions.You will not be disappointed if you hire him for any of your plumbing needs! -
Review 43 (2024-09-30 - Rating: 5)
Bobby arrived at the scheduled time. Assessed the problem, fixed the problem. Did a good job. We will be sure to use The Family Plumber in the future and will recommend to anyone with a plumbing issue. -
Review 44 (2024-05-07 - Rating: 5)
5/7/2024: Today we had our one year service on our R.O. System. Bobby took care of everything. He was on time and completed the job in a timely manner. He answered all our questions and he gave us ideas on how to save money and recommendations for keeping our system running smoothly. And no pressure whatsoever.Bobby is just a nice guy! THE FAMILY PLUMBER will be our “go-to” guy for all of our plumbing needs.Bobby came to check on our R.O. system. He was prompt, kind and very professional. And no pressure!He gave us his opinions and recommendations.We decided to replace our nine year old system with a new one. Not too pricey, and the annual service costs less than if I were to order filters and install myself.I would recommend THE FAMILY PLUMMER to all.5/9/23: Bobby installed our new R.O.System today and we are very confident in his work.Bobby is a person that can be trusted as he will not try to sell anything you don’t need. We will definitely contact him for all of our future plumbing needs.Nice job Bobby!5/7/2024: Today we had our one year service on oiur R.O. System. Bobby took care of everything. He was on time and completed the job in a timely manner. He answered all our questions and he gave us ideas on how to save money and recommendations for keeping our system running smoothly. And no pressure whatsoever.THE FAMILY PLUMBER will be our “go-to” guy for all of our plumbing needs. -
Review 45 (2024-10-25 - Rating: 5)
Bobby is extremely professional and the best price around! Thanks for everything Bobby! -
Review 46 (2024-11-22 - Rating: 5)
The best service, came on a holiday & solved 2 of my problems.So happy to find a company that goes one step above. -
Review 47 (2024-12-20 - Rating: 5)
Very informative and pin pointed issues quickly. Very professional and explained problem with clarity. Very nice and pleasant. -
Review 48 (2021-06-04 - Rating: 5)
Bobby (the owner of AZ Family Plumber) showed up as promised during the appointment window and performed the tankless water heater flush. I was so impressed with him and his service. I cannot recommend him enough. The price was wonderful, the service great, and his demeanor pleasant. I will 100% be using him in the future. I had a bad experience with a previous local plumber - this highlighted the wonderful service that Bobby provided. I appreciated Bobby so much. I was so happy to have found him. -
Review 49 (2024-11-08 - Rating: 5)
Friendly courteous and excellent work...very reliable and fair pricing...highly recommend!! -
Review 50 (2023-06-15 - Rating: 5)
Bobby was helpful and knowledgeable about the issues we had. He let us know when he was on his way. I am very glad we called The Family Plumber and will definitely call upon him again to fix our plumbing problems! -
Review 51 (2023-11-16 - Rating: 5)
Bobby from The Family Plumber is very professional and clean. Had a leak upstairs damaging the ceiling in the kitchen. He got the problem diagnosed and fixed and set us up with a restoration company. 10/10 would recommend -
Review 52 (2023-06-15 - Rating: 5)
Very responsive, friendly and knowledgeable. The previous owner cut corners on a job and really created a tricky situation. Bobby helped us understand the issue, our options and got the job done in a timely fashion. Definitely recommend and we are happy to have found our new plumber. -
Review 53 (2022-11-01 - Rating: 5)
Bobby, from the family plumber guy came to our home, and I have to tell everyone he is one of the most sincere Professionals I have had come to our home. He talked us through things on our plumbing and left us feeling with such comfort and ease that the issues we had could be resolved. Without a doubt, I would recommend Bobbie from the Family plumbing guy to anyone to provide you with his plumbing services, He truly is the best -
Review 54 (2023-07-03 - Rating: 5)
I found ‘The Family Plumber’ based on 5-star reviews. So glad I did! Hes honest, straight- forward, upfront, efficient, informative, and considerably less $ than other companies. I even had to call after hours for an emergency. He has a personable, calming demeanor which helps a lot! I rely on reviews, so I hope this helps someone find the right plumber. You won’t be disappointed.Thank you Bobby, You’re the best! -
Review 55 (2023-08-22 - Rating: 5)
I was scheduled for a 1p to 5p time and actually received a text at 1245 saying he was on his way. He was very knowledgeable and took the time not only to discuss my options but to explain how the system works. Then went above and beyond to go and pick up the parts I needed so that he could fix it that day. Definitely, cares about doing the best job for his customers. I highly recommend. -
Review 56 (2023-02-02 - Rating: 5)
Great experience with this local company. I was able to get an appointment for the very next day after waking up to no hot water and numerous troubleshootings on my own. Bobby showed up on time, was very professional and honest about my options, and transparent about charges. We end up installing new water heather the same day. If you need a passionate plumber give them a call -
Review 57 (2024-02-17 - Rating: 5)
Thoroughly happy with service provided, the professionalism, and customer service. Work was completed in a timely manner with great communication throughout the process. Family plumber will for sure be my go to company for all plumbing needs ! -
Review 58 (2023-11-19 - Rating: 5)
We had a water heater go out the day before a holiday family party. We contacted The Family Plumber and he came the next morning and installed a new unit. We had hot water to do the kitchen cleanup! Thanks so much for the great service. -
Review 59 (2024-04-16 - Rating: 5)
Bobby did a great job and I will be happy to both use his expertise again and refer him to others looking for trustworthy and skilled plumbing services. Thank you sir! -
Review 60 (2021-01-07 - Rating: 5)
Bobby and his team did an excellent job of installing a water conditioner in our new home. He listens to your needs and concerns and guides you into the product that is best for you instead of selling you what he wants you to buy. They take pride in their work and it shows, with great communication through the process. The installation was punctual, professional and looks great. Even my builder commented on how nice the work looked. The Family Plumber has our business in the future. -
Review 61 (2022-11-02 - Rating: 5)
Bobby was absolutely wonderful! Was able to get to our home same day to fix a toilet issue, was professional and very communicative about the work he did to fix the problem. Highly recommend and will call again if we have any other issues! Thanks again!! -
Review 62 (2024-02-27 - Rating: 5)
Always a pleasure working with Bobby! Verymuch a true professional, speedy service and turnaround and listens carefully and comes up with solutions. Highly recommend! -
Review 63 (2023-09-21 - Rating: 5)
This company was referred to us by a friend and so we had them along with 2 other companies come out and we overall chose The Family Plumber, 1st their prices beat the other two by a landslide, 2nd they were flexible with the timeline,& 3rd the service was professional and we had a 10/10 experience with them! Would definitely recommend them to any of our friends or neighbors! -
Review 64 (2024-01-04 - Rating: 5)
On time, professional, super friendly, and quick on replacing my hose bib. Added bonus: discount for paying cash! Highly recommend. Thanks Bobby. -
Review 65 (2023-12-30 - Rating: 5)
My husband and I have known Bobby for many years and we had a remodel 7 years ago with a contractor and went well on some things but all the plumbing stuff and water heater we had to have Bobby come and fix the right way..We will only have him in our house to take care of plumbing and water issues..He is truly the BEST!!!! He is like family to us and my mom uses him too..I would highly recommend him to anyone!!! Very caring and listens to you and is truly an expert in his business..Thank you Bobby for all you have done for us and always being there for us!!! -
Review 66 (2022-11-19 - Rating: 5)
We are so thankful to have The Family Plumber to call when we have a problem. We feel confident in their quotes and confident that the problem will be corrected. We highly recommend Bobby to any one that needs work done.He also loves dogs. A plus in my opinion!!! -
Review 67 (2024-01-25 - Rating: 5)
Bobby is very professional, did a great job installing our kitchen faucet and looking forward to getting other work done soon. -
Review 68 (2024-01-03 - Rating: 5)
Really super smart nice guy!! Arrived fast and did a great job and showed me the problem and let me watch him fix it. And showed me other stuff with no charge that I can fix.the price was really great compared to other companies I called.thank you again -
Review 69 (2021-03-01 - Rating: 5)
The whole process and communication from Bobby (the owner) at The Family Plumber was awesome. I had numerous questions about a Green fusion water softener which he fully answered. Bobby was always very prompted and able to either call or text anything that we had questions about. While the unit was being built locally, Bobby kept us updated because we had a small window with traveling schedules for install. He showed up on time and knocked out the install promptly. Setup the system for our correct water hardness and away it went. We got follow ups after the install to make sure everything was still doing well. This is very refreshing compared to trades that are out there these days and are horrible on communication. -
Review 70 (2024-02-05 - Rating: 5)
Bobby, installed a water softner for me about six months ago. I called his office because I had some concerns. Bobby came the same day to put my mind at rest. I counld not be more happy with his services. -
Review 71 (2023-11-20 - Rating: 5)
Bobby is very reliable...shows up in the nick of time....we both love Bobby for sure!!! -
Review 72 (2024-11-14 - Rating: 5)
Bobby has done work for us in the past for us so we called him to come to un-clog our kitchen sink. The disposal had pushed the clog further down the line than his plumbing snake could reach. He tried his best. No charge. Had to call another plumber. Would we call him again...yes -
Review 73 (2021-03-03 - Rating: 5)
I cannot say enough good things about Bobby and The Family Plumber. Bobby assisted us with our Kichen and bath renovation. The family plumber was responsive to our requests, on time and communicated well. His prices are very reasonable compared to other companies we have used. I highly recommend The Family Plumber! -
Review 74 (2021-03-15 - Rating: 5)
We had a new water softener installed. Bobby was professional, very responsive, and informative. The install went well with no issues and was timely. Bobby followed up a few days after to check in and make sure everything was satisfactory. Great service! Thank you. -
Review 75 (2023-08-04 - Rating: 5)
I moved to Flagstaff, but previously lived in Surprise. My elderly neighbor in Surprise called me about a leak he had in his kitchen sink. I did a three way call with the Family Plumber and they were able to go out the same day to repair the leaking sink. My 92 year old neighbor called me the next day and told me how great they were and how they fixed the problem right away. Thank you Family Plumber for excellent customer service and for taking great care of my neighbor. -
Review 76 (2020-09-12 - Rating: 5)
Bobby was very informative and was able to come take care of us the next day. He worked efficiently and explained everything he did as well as set me up for the next time I need to replace my PRV that I can do it myself. It’s important to him to make sure he’s not over charging his new “family”. Happy to support small local business especially in these weird times. -
Review 77 (2024-08-15 - Rating: 5)
Bobby was awesome. Super knowledgeable and the pricing was reasonable. -
Review 78 (2023-03-24 - Rating: 5)
Bobby was the best. This is a rental property and he fixed what was affordable for me and advised me what the landlord needs to know. He was very friendly, professional and thorough. I will definitely refer this company to others. Thanks Bobby. -
Review 79 (2024-02-12 - Rating: 5)
Great company. My hot water heater went out and it was under manufacturer warranty. The store where I bought it was trying to up-charge me at every turn. Including their Plumbers.I called The Family Plumber and Spoke with Bobby. He was out that afternoon and actually went into after hours to help me out. I literally saved Hundreds of dollars and and received an Absolute quality and Professional Job.I would recommend them to anyone. -
Review 80 (2021-09-15 - Rating: 5)
Ive had the pleasure of using Bobby at The Family Plumber, LLC twice now for a home we purchased this past summer. The housing marketing being what it is, right now lots of folks such as myself had to purchase their new homes as is. Knowing the risk, we purchased anyway and to no surprise, the home had a few leaks that required professional attention.Bobby was on time both times he visited (for separate issues each time). Not only was he professional, but I received a text when he was 20 minutes out, which I found very helpful as someone who was working remotely that day. All of the work done on our garbage disposal replacement, new pipes and toilet was done with great care and for very reasonable prices. Plus he was not bothered at all by my 3 cats who sat and supervised his work.Highly recommend! Will definitely use again in the future for our plumbing needs. -
Review 81 (2024-12-03 - Rating: 5)
This is the second or third time. We have used a family plumber. Outstanding service fairly priced, job well done. -
Review 82 (2021-04-29 - Rating: 5)
Bobby replaced filters and performed maintenance on our Reverse Osmosis system. Hes very thorough and communicates the process as he works to insures we know how to get the best uses from the system. Hes very professional with how he conducts business but is also down to earth in relating to us. Just like his business name, he treats us like family. Thanks Bobby. See you on our next call. -
Review 83 (2023-06-12 - Rating: 5)
Hot water tank needed yearly drainage and flushing ; Bobby’s always on time , very professional as well as knowledgeable, competent as well as courteous. I highly recommend him to anyone whom is in need of a reliable Plummer. -
Review 84 (2024-01-19 - Rating: 5)
The owner, Bobby Crowder, has been diligently working toward fixing an extraordinary situation at my home. His solutions are well thought out, and effective. He always takes the time to explain to me what he’s doing and why he’s doing it. This is a hard-working, honest individual and I recommend him and his business highly. -
Review 85 (2024-11-13 - Rating: 5)
Bobby kept me informed from estimate to completion of work. -
Review 86 (2024-10-07 - Rating: 5)
Bobby at the Family Plumber has done quite a bit of work for our family, he is a super person that does quality work. Fantastic company to work with. I highly recommend this company! -
Review 87 (2021-02-09 - Rating: 5)
We were doing some home renovations and after a few quotes for plumbing work we were referred to Bobby at The Family Plumber. His prices are fair and his work is VERY professional. Very happy we found this company and would refer them to anyone! -
Review 88 (2023-11-21 - Rating: 5)
Great company! Honest and reliable. Bobby was able to figure out exactly what was wrong with my water heater so we could fix it. -
Review 89 (2021-12-23 - Rating: 5)
Bobby came to my property at the appointment time and went right to work on replacing a part on my water heater. He had already quoted me a reasonable price which was hundreds less than a big plumbing company would have charged me. He was very personable while he worked. Explained what he was doing and was very competent. After 5 days without hot water I was very grateful that he arranged to come as soon as the part arrived. I would highly recommend Bobby @ Family Plumbing. Professional , reasonable and affordable. I will always call them first if I have any future plumbing needs. -
Review 90 (2024-12-23 - Rating: 5)
I gave them 5 STARS! Very professional! Excellent work! Returned all calls and answered all questions. Reliable and very nice to work with! Paid attention to detail and cares about the customer. Highly recommend them! Looking forward to future services! Thank you The Family Plumber for all of your great work! -
Review 91 (2022-05-25 - Rating: 5)
The Family Plumber was recommended by Nextdoor. They said to ask for Bobby by name. I needed a shut off valve for my washer replaced and a toilet repaired. Bobby was very professional, telling me what he was going to do and the cost. The Family Plumber will be recommended by me to anyone who asks for a good friendly. Thanks Bobby. -
Review 92 (2023-06-16 - Rating: 5)
Tried to replace my RO filters on my own. Wrong!! Thankfully Family Plumber came out quickly and got everything back in working order without leaks. Fair and reasonable price too!! Thank you! -
Review 93 (2022-03-03 - Rating: 5)
We had a leak and contacted Bobby for assistance and he was here in no time. Same day service is a hard quality to find nowadays and he was at our house within a few hours. Leak was fixed and he was done within the hour. Honest and reasonable pricing. We won’t use anyone else going forward for our plumbing needs. -
Review 94 (2021-05-04 - Rating: 5)
We installed water softener with Bobby, the family plumber. Bobby is knowledgeable, good advice, not trying to push on other services if not necessary. we trust his professional work and will refer to neighbors without any doubt. thank you Bobby. -
Review 95 (2024-06-05 - Rating: 5)
Bobby was very professional and answered every question I had. Took on a difficult job and made it look easy. Love the soft water system that was recommended to me. Thank you gentlemen for a great job -
Review 96 (2021-07-22 - Rating: 5)
Bobby at Family Plumber was exceptional! I called, he answered, listened, scheduled an appointment that day, was on time and addressed the challenge. He gave me several options, not just what was the most expensive and after deciding the path I wanted to take, he made it happen in less than 24 hours. His attention, professionalism and authenticity made him stand apart from other companies. I was impressed! Thank you! -
Review 97 (2022-03-17 - Rating: 5)
We had clogged drains and needed an estimate on a sink installation. Bobby was easy to work with, quick to respond and took care of our job at a good price. -
Review 98 (2021-02-21 - Rating: 5)
Used Bobby to change the filters on Reverse Osmosis system and check it out. Price, quality and responsiveness were all great. Previous service vendor went out of business. Bobbys price was better than the one before. Will use Bobby going forward. -
Review 99 (2024-01-29 - Rating: 5)
Came out after hours and super fast to help with a broken water heater!! Then replaced it within 2 days even on a holiday weekend! Could not have been a better or more positive experience!! Would recommend to everyone!! -
Review 100 (2023-06-26 - Rating: 5)
Highly recommend this company! He is very knowledgeable and went above and beyond during my service call. I wouldn’t have anyone else take care of my plumbing needs but The Family Plumber!!! Top Notch -
Review 101 (2022-03-29 - Rating: 5)
The Family Plumber was a God send! Hes very knowledgeable and experienced and taught me everything I needed to know about water softeners and RO systems. He took the time to listen to our concerns and then asked questions to make sure he understood our issues and I appreciate the time he took to explain to us how the systems work and what to do to make them function at their peak performance. Just the best experience I think we have ever had with a plumbing service. Thank you Bobby Crowder and the Family Plumber. -
Review 102 (2023-07-18 - Rating: 5)
Bobby is good at what he does. Hes done our mister system, gas piping, kitchen sink and laundry room faucet, an now replaced our terlets. Ah, nice new porcelain goddess! Hes a nice guy to boot! -
Review 103 (2021-09-22 - Rating: 5)
This is an outstanding business that I would highly recommend for your residential plumbing needs. Bobby was polished and professional during his visit and he took the time to clearly explain the problems that he was addressing and the charges before moving forward. These guys are GREAT abd I highly recommend them. -
Review 104 (2020-06-20 - Rating: 5)
I had an issue with a different plumbing company who were attempting to do add-ons and upcode for unnecessary work. I called Bobby and he was extremely knowledgeable and helpful. He explained and showed me every piece of work that would need to be done. He was a life saver and very reasonably priced! Five stars across the board! -
Review 105 (2022-07-12 - Rating: 5)
Excellent service, professional and tidy. We have 4 areas in our home needing plumbing repairs, a leaking pipe, a tub faucet and 2 hose bibs Ended up as a 2 day schedule for all of our plumbing needs. Bobby got the parts the same day, installed and scheduled the rest for the next day. Call this plumber for the best service. -
Review 106 (2024-02-28 - Rating: 5)
Bobby , is very professional, always on timeAnd hes very handsome with that mustache that matches his truck . Great combination -
Review 107 (2022-01-08 - Rating: 5)
Bobby was amazing! He called us back very quickly and was the only person who was able to squeeze us in on a Friday so we didn’t have to go all weekend without hot water. He showed up when he said he would, diagnosed the problem quickly and solved it even quicker. He was also cheaper than other people we talked to. I will use Bobby again guaranteed. Great experience. -
Review 108 (2021-07-24 - Rating: 5)
I called Bobby when my DIY faucet repair went south. He was knowledgeable and patient. He listened carefully to my specific problem, and offered valuable advice. He gave me a fair estimate and the repair was very professional. -
Review 109 (2022-11-24 - Rating: 5)
I strongly recommend the Family Plumber.Woke up to a plumbing leak in the garage at 10am water everywhere Called family plumber about my emergency, scheduled me same day bob showed up at 12: 30 .What a relief. Thank you family plumber you will be handling all of our plumbing needs in the future! -
Review 110 (2024-06-18 - Rating: 5)
Way to come thru Family Plumber I had an emergency everyone I called couldnt come till the following day. I called Family Plumber Bobby answered my call and was at my house within the hour on a holiday. Now thats 5 ⭐ service. Thanks Bobby. Great job ,great work, great service . Highly recommend Bobby with THE FAMILY PLUMBER. -
Review 111 (2024-08-21 - Rating: 5)
Bobby arrived on time and was prepared to correct my problems. He completed the job in a reasonable time. When he was finished, the area was spotless.I would definitely call him again to take care of a plumbing problem. -
Review 112 (2012-03-18 - Rating: 5)
Expert Plumbing! I have personally used Bobby for many plumbing needs. Repairs to new installs this is the only plumber I will ever call. He has also provided service to a few of my friends and family that I sent him to and they have all been pleased. Thanks Bobby! -
Review 113 (2024-11-15 - Rating: 5)
Bobby is very professional and knowledgeable. He always wants to do the job correctly and is very willing to answer any questions you might have. I will always call The Family Plumber for my plumbing needs.Bob White -
Review 114 (2023-07-03 - Rating: 5)
We have been very happy with the service, quality, and professionalism. He was very communicative about the the job from start to finish. Explained everything he was doing along the way and provided the best service. -
Review 115 (2021-10-26 - Rating: 5)
I highly recommend using The Family Plumber! Bobby was awesome! He arrived on time, in uniform and was very professional. Service was very fast!He was in and out in about 30 minutes! (Hopefully I dont need his service again) but if I do, I wont be going to anyone else! -
Review 116 (2020-08-17 - Rating: 5)
Bob was such an amazing man, after reaching out to 6 different plumbers Bob came and helped me connect my drain. Gave great suggestions and we truly appreciate his expertise. We highly recommend him for any plumbing needs thank you buddy -
Review 117 (2023-08-07 - Rating: 5)
Bobby is a professional. From quote to install he was easy to work with. I will use the Family Plumber again. -
Review 118 (2024-07-17 - Rating: 5)
Very impressed! 5 star rating speaks for itself! Bobby reminds me of a small hometown plumber where everyone knows his name!(: -
Review 119 (2023-06-19 - Rating: 5)
Refered to us by a neighbor. Made time to fix a water heater valve leak on a Friday afternoon. Used replacement parts that were superior to the original manufacturer parts.I would recommend this business to anyone. -
Review 120 (2023-07-12 - Rating: 5)
Ive used the Family Plumber many times and I would highly recommend them. Their prices are fair and theyre highly dependable. Theyve always responded quickly and done great quality work for the repairs Ive needed. -
Review 121 (2022-10-12 - Rating: 5)
Had my water heater replaced and like always I am extremely satisfied. Very quick to respond and came out to my home very quickly. Installed new water heater fast and answered all my questions. Would highly recommend. -
Review 122 (2022-02-04 - Rating: 5)
Bobby was very professional and his workmanship was great! As a Realtor I like to use good contractors for my own home, and my real estate clients as well. -
Review 123 (2024-09-11 - Rating: 5)
Great plumber. Fast, efficient and fair price. Definitely would call him again. -
Review 124 (2021-09-24 - Rating: 5)
Bobby is an amazing plumber, and I would recommend him to anyone. He is knowledgeable, honest and his pricing is very reasonable.I would definitely use his services again! -
Review 125 (2022-07-25 - Rating: 5)
Robert arrived as scheduled and on time. He is awesome, great customer service, knowledgeable. Robert was very helpful and answered all my questions. He did our repair and left the area spotless. -
Review 126 (2024-08-17 - Rating: 5)
Great service all around. Bobby explained things thoroughly, was quick to reply with any questions. Highly recommend. -
Review 127 (2023-06-21 - Rating: 5)
Honest and knowledgeable. Felt like a family friend. When you find a good plumber you stick with them. Definitely will use them again and 100% recommend. -
Review 128 (2021-09-24 - Rating: 5)
Bobby help fix my reverse osmosis. He was professional and experienced. I totally recommend him and very honest pricing and exceptional work. -
Review 129 (2024-10-22 - Rating: 5)
A-1 service , definitely my go to plumber for the past 3 + years. Thank you -
Review 130 (2024-02-06 - Rating: 5)
Family Plumber and Bobby did a great job!! Super friendly and right on time. -
Review 131 (2023-06-19 - Rating: 5)
I had never used a plumber until recently. I’m grateful I found this company. Quick, professional and knowledgeable. Definitely will use them again. -
Review 132 (2023-10-18 - Rating: 5)
Bobby is legit. Not trying to take money from people and gives advice and opinions. Will always use thethem for my plumbing needs. -
Review 133 (2024-07-10 - Rating: 5)
You can’t ask for better service than when Bobby with Family Plumbing is on the job. -
Review 134 (2024-03-04 - Rating: 5)
Prompt, Polite, Experienced. Thank you Bobby for a quality repair. Highly recommended! -
Review 135 (2025-01-06 - Rating: 5)
Prompt, efficient, knowledgeable.make the call. -
Review 136 (2022-12-20 - Rating: 5)
Bobby is very good at his trade and he has become our family Plumber. I highly recommend him. -
Review 137 (2024-09-01 - Rating: 5)
Thanks for getting to our place so quickly. I will definitely use you in the future. -
Review 138 (2024-07-25 - Rating: 5)
The Family Plumber LLC has top notched services. I am an extremely satisfied customer! -
Review 139 (2023-09-22 - Rating: 5)
Was able to come the same day I requested help. Bobby knew exactly what to do and made short work of the repair. -
Review 140 (2024-05-31 - Rating: 5)
So reliable and responsive! I will continue to call on them for my plumbing needs. -
Review 141 (2021-09-03 - Rating: 5)
Bobby was out to work on our water heater. He did a great job. He quickly fixed it and had it running in no time. -
Review 142 (2025-01-01 - Rating: 5)
Great job drained our water heater and looked at the water softenerthis trip. On time and will answer all your questions about your water pressure and softness. -
Review 143 (2024-04-08 - Rating: 5)
Great experience with a reasonable cost. He was honest and gave options along with his opinion. -
Review 144 (2025-01-06 - Rating: 5)
I was so impressed with The Family Plumber. Bobby was very intelligent about the plumbing business and very professional. -
Review 145 (2023-06-19 - Rating: 5)
This company is top notch. Upfront on all work and very friendly. Very efficient and professional. Highly recommend The Family Plumber. Very honest -
Review 146 (2023-06-19 - Rating: 5)
Fair prices. Answered my call and came to my house on the same day!! I would highly recommend the family plumber!! -
Review 147 (2023-11-03 - Rating: 5)
Thanks for taking care of our outside hose bib that we came home to leaking at a late hour. Much appreciated and very professional 👏 -
Review 148 (2023-05-15 - Rating: 5)
Punctual, professional, and thorough. This business is fair in pricing, too! Definitely hire them for your next plumbing-related job. -
Review 149 (2023-12-01 - Rating: 5)
I use them for my rental properties. Highly recommended. Great work at a fair price. -
Review 150 (2024-06-22 - Rating: 5)
Nice Mustache! Thanks Bobby! Great work, fast response, job well done. My family plumber! -
Review 151 (2023-10-13 - Rating: 5)
Bobby was great. At no time did I feel I was being taken advantage of under the circumstances. -
Review 152 (2024-02-17 - Rating: 5)
Prompt (on time), efficient, fixed our problem (new garbage disposal) and did not leave a mess, plus he was a friendly guy! -
Review 153 (2024-01-04 - Rating: 5)
Bobby came out same day and resolved our issue! Great service! -
Review 154 (2024-08-20 - Rating: 5)
Quick response and in time. -
Review 155 (2021-07-22 - Rating: 5)
Water softener installed ! Very clean and bright copper ! I’d use Bobby again wo a quote ! Honesty is a virtue -
Review 156 (2022-11-09 - Rating: 5)
Came same day (on a Friday!), fast, polite, dog loved him, diagnosed and repaired. Couldn’t be happier. Thank you. -
Review 157 (2024-02-15 - Rating: 5)
Friendly. Professional. Timely. ReasonableWill call again if I have plumbing issues. -
Review 158 (2020-06-25 - Rating: 5)
Great company and great work and very friendly .. he answered any questions I had about the leak in my kitchen he came next day and had the leak fixed in no time. I would recommend this company to everyone.. -
Review 159 (2023-04-05 - Rating: 5)
Great Service. We called them and they were out the next day. They did Water heater drain and clean. -
Review 160 (2024-09-23 - Rating: 5)
Punctual and professional. Good service -
Review 161 (2023-12-05 - Rating: 5)
Great job finding and repairing intermittent leak. Reasonable price. Highly recommend. -
Review 162 (2024-03-26 - Rating: 5)
The Family Plumber is the most fair guy in the business. I have used him in the past. He really strives to save you money. That’s rare these days. He is fast, efficient and affordable! -
Review 163 (2023-11-27 - Rating: 5)
Great service. Understood my plumbing system and completed the inspection on timep -
Review 164 (2022-07-14 - Rating: 5)
R/O maintenance was done and it was a great job. Thank you so much for awesome work and customer service! -
Review 165 (2021-10-09 - Rating: 5)
Extremely professional. Was knowledgeable and helpful. Explained everything that he did. Will definitely hire them again! -
Review 166 (2020-08-04 - Rating: 5)
Very professional and does the job right! Years of experience and it showsVery nice guy with a cool stash. Highly recommend. -
Review 167 (2023-07-28 - Rating: 5)
Bobby did a fantastic job installing my gas dryer. -
Review 168 (2022-08-11 - Rating: 5)
Great service! They came out say day and are very reasonable. I highly recommend. -
Review 169 (2024-01-09 - Rating: 5)
The family plumber treats you like family. Going the extra mile to fit me into his schedule. We had a different plumber who didnt know how to help,but then we met the family plumber. Thanks for fixing our tankless hot water heater. It would not get hot. It was simply a programming issue..Hot water yea!!!Thank you family plumber -
Review 170 (2024-05-28 - Rating: 5)
Great job, once again. The Family Plumber is our first choice for all of our plumbing needs. Excellent service and reasonably priced. (We believe in supporting small business owners.) We also appreciate advice on servicing and protecting our current plumbing before problems arise. -
Review 171 (2023-04-29 - Rating: 5)
Bobby came out and did an awesome job! Thank you so much! -
Review 172 (2024-03-15 - Rating: 5)
Friendly, professional, and personable service. Communicated services, neat and clean, and very fair pricing. Thank you for the good work. -
Review 173 (2023-09-21 - Rating: 5)
Very responsive, very good work and cleaned up the work area. Great job. -
Review 174 (2023-06-15 - Rating: 5)
Great company! Fast friendly professional service and good prices! -
Review 175 (2023-08-25 - Rating: 5)
Prompt, polite, professional and reasonable. Got the job done right the first time. Thx! -
Review 176 (2023-11-01 - Rating: 5)
Very responsive. Fair pricing. Great guy! -
Review 177 (2024-05-17 - Rating: 5)
The Family Plumber is great to work with and does great work! -
Review 178 (2023-07-26 - Rating: 5)
Bobby is the best, very knowledgeable and honest, I highly recommend this business. -
Review 179 (2024-12-15 - Rating: 5)
Outstanding service. Appreciate the time and explanation of the repair needed to fix our water heater. -
Review 180 (2023-12-11 - Rating: 5)
Bobby came by and replaced our fill valve. It was quick, painless and a great price. I would highly recommend their services -
Review 181 (2024-03-19 - Rating: 5)
Very knowledgeable and overall efficient. Great experience. -
Review 182 (2024-02-10 - Rating: 5)
Bobby was prompt, friendly and very helpfull. -
Review 183 (2021-07-22 - Rating: 5)
Install water softener. Honest, good prices, Job was done just as it was quoted. Highly recommend. -
Review 184 (2021-05-24 - Rating: 5)
Bobby was professional and knowledgeable. Installed water softener and RO. -
Review 185 (2024-07-11 - Rating: 5)
Fixed my issue lickety split! -
Review 186 (2024-03-20 - Rating: 5)
On time. great job & fair price. couldnt ask for more. -
Review 187 (2023-10-11 - Rating: 5)
Plumbing issues are never fun but having a reliable and honest service provider eases the headaches. I would definitely recommend them to anyone needing a professional, honest and reliable plumber. Thanks again -
Review 188 (2023-12-18 - Rating: 5)
High Quality work and fair pricing. Fast service -
Review 189 (2023-07-04 - Rating: 5)
Friendly, responsive and efficient. I would highly recommend their services. -
Review 190 (2023-05-01 - Rating: 5)
Wow! What a great experience! Finding a plumber you can trust is like winning the lottery! Beautiful install on my water softener! Highly professional with reasonable rates! I recommend The Family Plumber, LLC to everyone! Thanks Bobby, you are awesome! -
Review 191 (2024-06-14 - Rating: 5)
Friendly informative and fair priced. -
Review 192 (2024-03-05 - Rating: 5)
Fantastic work and quick!! Really appreciate it!! -
Review 193 (2021-07-22 - Rating: 5)
So professional and so quick to respond! They treat you right and explain everything in detail. So willing to help! Will use again! -
Review 194 (2024-04-26 - Rating: 5)
Bobby checked our R/O system which he verified needed new filters and changed them, as well as flushing out our hot water heater. The R/O stopped working and I had no idea how to change the filters. He has us set up to change them and also flush the hot water heater each year. He is very professional and a great plumber. Doesnt try to charge for something you dont need. Texts when on the way and shows up when he says he will. -
Review 195 (2022-04-12 - Rating: 5)
Installed water softener. Great job. Very friendly technician. -
Review 196 (2024-01-18 - Rating: 5)
Attention to detail was awesome and great customer service. -
Review 197 (2023-03-09 - Rating: 5)
Absolutely the best. Super friendly and easy to work with. We needed our job done quickly and they were able to accommodate us. Will use for all our plumbing needs from here in out. -
Review 198 (2024-04-15 - Rating: 5)
Great to work with. Responsive. Prompt. Informative. Friendly!