r.j. Groner Inc. Heating, Cooling & Plumbing

Located in Stroudsburg, Pennsylvania

Address: 1 Katz Rd, Stroudsburg, PA 18360, United States

Phone: +1 570-595-1010

Rating: 4.8

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2025-01-07 - Rating: 5)
I stay with R.J. Groner because they always give me good service and advice regarding care for my heating and cooling equipment. They also have a good quality control system that checks their own company workers’ work after they install equipment in my house. They keep track of my annual maintenance schedules and if I ever needed an emergency call, they make great efforts to accommodate me. I would highly recommend this company to anyone requiring their service.

Review 2 (2024-02-19 - Rating: 5)
We recently had RJ Groner come out and give us an estimate on switching from Oil to a propane furnace. They were very fair with their pricing and took the time to explain everything that they would be doing. They also have great 0% interest free financing for 12 months currently. After we signed the contract, Nick and his team, Daymon, Mikey and Drew came out for the installation. I have to say, being in this type of business for years and dealing with many contractors. They were very professional. They laid out drop clothes everywhere where they would be stepping foot inside my house. They were courteous, polite and took the time out to explain what they had to do. After a two day installation they cleaned up everything behind them on the way out. Would 100% recommend them if you live in the area.

Review 3 (2024-11-16 - Rating: 5)
Always great experience with Groner. Communicate when on way, on time. Techs are professional, and communicative about issues. I like the taking of pictures to explain status and issue and being able to look back to the last time maintenance was done. Been using Groner for years and years and very happy

Review 4 (2024-11-23 - Rating: 5)
RJ Groner installed a Mitsubishi Ductless Heating/Cooling System for us a few years ago. We get annual service visits and maintenance if needed. Recently we were having some plumbing issues. Two technicians came to assess our situation. We had an estimate the same day and were able to schedule service quickly. The same technicians installed a new well pump tank and re-piped the basement area for us. They were friendly, informative, and did a great job for us. From the office staff to the technicians, everyone is wonderful to deal with. We have always had a great experience with RJ Groner.

Review 5 (2024-11-20 - Rating: 5)
R.J. Groner Co. Heating, Cooling & Plumbing is the number one choice for my family in the Poconos. The customer service team is impeccable. They go above and beyond to help you out, and remedy a situation. Theyre so friendly, helpful and knowledgeable.As for the Technicians, they always inform you when theyre in route to your location. Theyre very professional, courteous, knowledgeable and friendly. They do the Job right the first time. Ill always be a loyal customer to RJ Groner as long as they stay true to the customers.

Review 6 (2024-11-24 - Rating: 5)
What a great experience! So easy to schedule cleaning of our ducts, including dryer vent, and then reschedule at the last minute! Excellent communication about appointment and with the technician, everything on time and completed with exceptional professionalism! Highly recommend this company and expert team!

Review 7 (2024-05-04 - Rating: 5)
I called RJ Groner to repair my leaking tub faucet and to replace a kitchen faucet that was loose. Tim and Shawn came out and assessed what needed to be done. They said a cartridge needed ordered for the tub faucet and I could go out and purchase a new kitchen faucet to have them install. I got a quote on the price for the repairs. The cartridge was ordered Wednesday and arrived Friday. On Friday Kyle and another tech came out to make the repairs. All the techs were friendly and respectful to me and my home. They got the jobs completed in a timely and efficient manner. I would highly recommend RJ Groner for all your plumbing and heating needs.

Review 8 (2023-09-22 - Rating: 5)
I recently had the pleasure of working with RJ Groner for my air conditioning and heating system replacement. Initially, I wasnt sure what to expect, but I was pleasantly surprised by the quick response I received. Upon inspection, it was determined that my existing system needed to be replaced.Ryan, their sales representative, visited and provided me with two excellent estimates tailored to meet my specific needs and preferences. This thoughtful approach made the decision-making process with my wife much easier.Once we settled on the estimate we liked, Ryan assured us that the installation team would arrive on Monday. True to their word, Daymon and Nick, the technicians, showed up promptly. They introduced themselves, explained the installation process, and even estimated the timeline.Throughout the installation, Daymon and Nick demonstrated remarkable efficiency and professionalism. They made sure to clean up after themselves at the end of each workday, leaving no mess behind.As for the new heating and cooling system, I am extremely pleased with its performance. While its still early days, Im already enjoying the improved comfort in my home.I plan to provide a more detailed review in a few months, once Ive had the chance to fully assess the systems performance over time. In the meantime, I can confidently recommend RJ Groner for their exceptional service and professionalism.

Review 9 (2024-11-05 - Rating: 5)
From the moment I called the staff was polite and professional. Ryan came out to help us. He was extremely friendly and explained everything he was doing. I appreciate this company and will continue us to use them! Thanks Groner for all you do!!

Review 10 (2024-10-21 - Rating: 5)
We had RJ Groner clean our oil furnace. Very professional in their communication up to the appointment. Ryan, the technician, did a great job of explaining what he had done and showed pictures to back it up. It was a great experience and we will be using them for all our plumbing in the future.

Review 11 (2024-10-23 - Rating: 5)
They did an amazing installation, have provided service and maintenance for our ac/heating system for more than 10 years. The team is punctual, ensures appointments are set up throughout the year and are very friendly. It is a pleasure to work with a reliable company who has an experienced knowledgeable team.

Review 12 (2024-10-16 - Rating: 5)
Ive had 2 great experiences with RJ Groner. Last year I had a heating emergency they had a knowledgeable technician arrive promptly who fixed the issue. Since then they have followed up and convinced me to be a repeat customer. Just had another technician come out to clean my furnace and answer multiple questions about future services for me. Very professional and polite and was able to answer all of my questions and quickly corrected an issue 2 other companies were unable to fix.

Review 13 (2024-11-14 - Rating: 5)
I am not very experienced with boilers and these ppl made me very comfortable explaining how things work and what needed to be done. They called me first thing in the morning and were there 2 hours later. The technician, Rany, was super polite and knowledgeable. He made sure everything was working properly and didnt jump the gun to leave too quickly. I am highly satisfied with RJ Groner and their team. I will be recommending them to others in need.Thank u!God bless

Review 14 (2023-11-15 - Rating: 5)
We’ve used other companies in our other homes but RJ Groner is absolutely the best! Nick and Dayman were absolute gentlemen and a welcome part of the family for the three day installation. The whole team at RJ Groner worked perfect together and were not satisfied until the whole installation was perfect. We can’t wait until it’s below zero degrees and we are saving electricity running our hyper mini splits !

Review 15 (2024-10-24 - Rating: 5)
They were prompt, direct and thoroughly professional. Ryan is a great asset for your company. He showed me the issues we faced and made his recommendations and pros and cons available for a repair or replacement. No pressure. I felt comfortable with my decision. I definitely recommend r. j. Groner.

Review 16 (2024-11-15 - Rating: 5)
Technician was excellent. I try to watch him do maintenance and asked questions so I can understand my system. I am extremely disappointed that I now have a crack in my heat exchanger and my new system was installed only 6 years ago and Trane will not warranty it since ithe crack is under one inch long. I would think that Groner would stand behind the inferior product that was sold to me. I am concerned about my familys health with the carbon monoxide issue I now have to monitor.

Review 17 (2024-10-08 - Rating: 5)
Very happy with RJ Groner service visit. The Tech not only solved our leaking toilet problem, but also was super-helpful in providing advice for a future project. He explained everything in great detail & simple language that we could understand. We signed up for a 1 year RJG Membership, & the discount was immediately applied to the current job, which saved us 90% of the membership fee already. Well be calling them again soon for our next project.

Review 18 (2024-11-19 - Rating: 5)
I called them and they were here within four hours, the serviceman was professional and pleasant. He found the problem immediately and was in and out of my house in less than one hour. Great service and will definitely be calling them to set up for yearly maintenance.

Review 19 (2024-09-13 - Rating: 5)
All the guys that come out to the house are amazing. Very knowledgeable and explain things in a way its easy for the customers to understand. Weve had them come out to replace and service a lot of our appliances. We are a long time customer and will continue to be one for the long run. RJ Groners company is highly recommended. I appreciate that customer service follows up whenever there is an issue.

Review 20 (2024-09-14 - Rating: 5)
Our technician Colin was terrific. He was very knowledgeable and friendly. He came with a partner I didnt catch his name but also great. I will definitely be using them again and telling my friends.

Review 21 (2024-10-22 - Rating: 5)
My boiler was serviced today for its yearly maintenance and the tech Ryan went above and beyond to help me figure out an issue I’ve been having for a few years. He made sure to figure it out for me. He was an absolute pleasure to have in my home. I am not one for writing reviews but I had to take the time to acknowledge his hard work and kindness.

Review 22 (2024-03-20 - Rating: 5)
We recently used RJ Groner & Co to install a new fernance, two heat pumps & a whole house humidifier. Our first experience with the company was with Jeff, he was very knowledgeable, honest and patient when answering all my questions. Jeff was able to get a team out within a few days to make sure we would get heat back as quickly as possible. The technicians Nick and Daymon were absolutely exceptional. They took measures to make sure my property was taken care of during moving equipment, as well as kept open communication throughout the install process for any questions. Nick explained in detail how to use the new WiFi thermostats. He made sure I was able to log in from my phone without any issues. Daymon kept the work area neat and demonstrated excellent customer service. I couldnt be happier with my experience using RJ Groner & Co.

Review 23 (2024-11-15 - Rating: 5)
We have used RJ Groner over 20 years for all of our heating and cooling services. They have always been professional, respond in a timely fashion, and most importantly knowledgeable in the products they sell. I continue to recommend them for any heating and cooling service needed.

Review 24 (2024-10-15 - Rating: 5)
I have used RJ Groner for years. And I am amazed at their professionalism, expert technicians who always finds the problem and fixes it. I used them today for an emergency plumbing issue with my toilet and the technician Matt was awesome, and resolved the issue in record time. If you have an emergencys or just need someone to fix your plumbing, HVAC whatever it is. I highly recommend them. Signed a once again satisfied customer.

Review 25 (2024-10-04 - Rating: 5)
The technician (Chase) who came to my property went above and beyond to resolve my plumbing issues. Chase did an excellent job and explained in detail what needed to be done. He was very patient and helpful. Chase pushed the envelope when he encountered some challenges and still looked after the customer first, and for sure made a happy customer. Thank you, Chase, you are definitely a hard-working individual, and you have a great work ethic.

Review 26 (2024-11-05 - Rating: 5)
Not too good reviewing but here it goes, call rj groner to service my heating system and it end up being beyond saving oh forgot to mention that I had being living in the property for a year and a half. Looks like no maintenance was done on the unit for a while, any ways Ryan show up to my house and deliver the news that a new system was my best choice, being a new home owner I did not understand very much about the process of getting a new one but he took the time to explain. Well to make long story short I had to get a new system they came back to my house 4 days later and install it. Very clean job, no garbage left behind, took them about 4 or 5 hours to get everything up and running and at the end even took the time to explain how the new system works. Bottom line very happy with how professional they are and a neat job it was.

Review 27 (2024-09-24 - Rating: 5)
Jared serviced my oil furnace today. He noticed that my stove pipe needed to be replaced (original to the unit) and fully explained why this was important for the safe operation of our system. Will be scheduling the replacement stove pipe installation ASAP. Jared was professional, thorough, tidy in addition to being personable. A pleasure to have him as our service technician.

Review 28 (2024-11-17 - Rating: 5)
R.j. Groner technician, William, did a wonderful job. This was the first time I had my ducts cleaned. After checking reviews and price checks I selected r.j. Groner. In addition to a thorough cleaning, William found a couple of disconnect ducts. I fully recommend.

Review 29 (2024-10-22 - Rating: 5)
R.J. Groner has been servicing our oil burner for close to 20 years. I wouldnt consider using anyone else. The technicians are always on time, courteous and professional. They listen to my concerns and address them accordingly. The office staff is friendly and professional. Looking forward to another 20 years of their service.

Review 30 (2024-11-18 - Rating: 5)
R.J. Groner has experienced and a courteous team of technicians. Although, they came to fix the igniter, they determined my 17 year old unit could pose a hazard after they observed cracking in the heat exchanger. I was happy about having to pay for a new unit but know it likely save us from potential carbon monoxide poisoning. They techs were quick and neat.

Review 31 (2024-11-17 - Rating: 5)
My technician Kyle arrived on time and did a great job installing the split flow units

Review 32 (2024-09-30 - Rating: 5)
I recently had a new air conditioning and heating system installed to replace my old, damaged unit, and I couldnt be happier with the results. The installation process was seamless, and the system is running perfectly. The install and yearly follow up service provided by the team was truly exceptional—prompt, courteous, efficient, and precise. I genuinely cant imagine choosing any other company for my HVAC needs; they have earned my complete trust and loyalty!

Review 33 (2024-11-16 - Rating: 5)
They offer great service. I thought one of my heads needed to be a deep cleaning which would be more money and after evaluating the head they said I really dont need it and I saved money. I like that Honesty

Review 34 (2024-10-11 - Rating: 5)
For the past three years, I have relied on RJ Groner Inc. for all my heating, cooling, and plumbing needs. They truly are the best in the business, treating their customers like family. The technicians at RJ Groner are exceptionally professional and knowledgeable. Today, Colin Smith came to my house for boiler maintenance, and I was thoroughly impressed by his professionalism and expertise. I wouldnt hesitate to recommend RJ Groner to any of my family and friends. They are my go-to company for all heating and plumbing services.

Review 35 (2022-08-05 - Rating: 5)
Words cant express how pleased I am with R.J. Groner! I had to have my entire Hvac system replaced and they did a stellar job. The 2 technicians that came out were amazing! They were professional courteous and extremely knowledgeable. I am so glad I chose them to do this huge job. I would give them a 10 star review if it were possible.

Review 36 (2024-11-11 - Rating: 5)
Ive been dealing with RJ Groner for over 10 years. Theyve been a pleasure to work with, very professional, yet very down to earth. I bought my first ductless AC from them and I just bought my second one. Now. I wont deal with anyone else! Thank you, Ken and Jeff!

Review 37 (2024-09-02 - Rating: 5)
I had a problem with my AC I call this company they were able to give me an appointment the next day which I thought that was very nice. I wasn’t home. I had to work that day, but my husband dealt with Jeff . He was very nice and polite. Went over all the details could not fix my AC but he told me it was only going to work for one day, and the next day wasn’t working and he was right it work the same next day the AC went out I’ve been with our AC since July. Unfortunately, I guess I have to get a new one. This was a new place that I just bought Jeff call is supervisor and he came over to tell That I need to get another one. Thank you for being honest and coming to try to fix it.

Review 38 (2024-09-19 - Rating: 5)
Ken was here to service / maintain our 5 head split AC Heat system. He was thorough, respectful of my property, proffesional and friendly.Very efficient and I feel confident now going into the winter season.Thanks Ken

Review 39 (2024-09-30 - Rating: 5)
I wanted to thank Daymon and Nick for their fantastic install on my Samsung tri-zone ductless heat pump system. They did a fantastic job and their attention to detail was great. They answered any questions I had and were able to get everything set up and working perfectly. Also a huge thank you to Jeff for coming out to do the measurements and to get to system specifications perfect for the house. Mike, you have a group of awesome guys there. Keep it up. You have a customer for life.

Review 40 (2024-08-17 - Rating: 5)
R J Groner has done a wonderful job putting in our mini splits and if we call with questions they are very quick to respond with assistance. Love the work they’ve done on our home.

Review 41 (2024-10-28 - Rating: 5)
RJ Groner provides the best heating and air conditioning services. Their Technicians Ken Bertone and Supervisor Ryan were very professional and knowledgeable. They were patient and explained everything about the maintenance services provided for the furnace/heating system. I would recommend RJ Groner Heating, Cooling and Plumbing services to anyone!

Review 42 (2024-11-06 - Rating: 5)
THANK YOU RYAN. This is the first house that we have with heat pump as main heat . So, I had 1000 questions and Ryan professionally answer everyone. After he performed tune-up, we will follow all his recommendations and looking forward to update our system with new one by using your company. Thank you again. Alex Gnip

Review 43 (2024-08-07 - Rating: 5)
The company representative over the phone, technician, and supervisory staff from the r.j. Groner team were simply AMAZING!It turns out that there wasnt anything wrong with my AC; however, upon inspection, other concerns that could potentially cause issues to the entire house later on unless resolved early, were detected.The technician provided proof with photos and educated me about the entire process which was very important to me being a new homeowner undergoing present and future renovations.Im so glad that the technician was able to find a completely unrelated hidden, yet necessary, issue that will save me time and money in the future.Needless to say, R.J. Groner to the rescue!!!

Review 44 (2024-07-17 - Rating: 5)
We had a great experience dealing with r.j. Groner. They came during this heat wave and gave us an estimate which we accepted. They came ten days later and it took three days to install 4 AC units, run all the wiring and connect it to the outside condenser. The two technicians were at all times professional and respectful of our home. As promised the four units completely cool down our entire house. We are so comfortable now no matter how hot it gets outside.

Review 45 (2024-11-17 - Rating: 5)
I’ve lived in the Poconos for many years, and RJ Groner is my go-to solution for plumbing and heating maintenance on my old house; great service, I definitely recommend them.

Review 46 (2024-07-15 - Rating: 5)
Great customer service! Brandon was excellent. Very friendly, polite, professional and knowledgeable. Arrived on time and explained the services he was providing and recommendations for keeping the system clean. Always a pleasure working with R.J Groner and the team of staff they have. Thank you!

Review 47 (2024-07-18 - Rating: 5)
I highly recommend r.j. Groner Inc. Heating, Cooling & Plumbingfor anyone needing HVAC services in Bushkill area, PA. From start to finish, my experience with them was fantastic.Firstly, scheduling an appointment was easy and they were able to accommodate my availability without any hassle. The technician arrived promptly and was not only courteous but also extremely knowledgeable. They took the time to assess my AC unit thoroughly and explained everything in detail, which I really appreciated as someone who likes to understand whats going on.The repair work they did was efficient and effective. My AC is now working perfectly, and Im confident that the issue has been resolved thanks to their expertise. What stood out to me the most was their honesty and transparency throughout the process. They didnt try to upsell me on unnecessary services, which is refreshing compared to some other companies Ive dealt with in the past.Overall, r.j. Groner Inc. Heating, Cooling & Plumbing provides top-notch service with a personal touch. They genuinely care about their customers and it shows in the quality of their work. If youre looking for a reliable HVAC company that you can trust, look no further. Ill definitely be using their services again in the future.

Review 48 (2024-08-20 - Rating: 5)
When I realized the hot water heater was leaking,I headed straight to Google… the reviews did not lie!Colin came out that same day …He was extremely professional and kind discussing exactly what we needed and why.He came back and installed a new water heater. Again, very professional and very kind!Thank you GronersThank you Colin!!!

Review 49 (2024-11-21 - Rating: 5)
Great service from getting the appointment set up to completion of repairs. Technician showed up on time as scheduled with notification and performed repairs quickly while explaining what was happening.

Review 50 (2024-07-16 - Rating: 5)
The service I received from the techs on both occasions was outstanding. However, they have a ridiculous call Center set up. I had a real emergency with a broken water line, and all that call center could do was recommend an appointment for Wednesday the 17th. When I call a business. I expect it to be connected to that business and speak with a real live person who takes appointments for that business. It cost me 30 minutes of my time to convey to the call center that I had an emergency and a 3 day wait was unacceptable. You need to do much better in this area.

Review 51 (2024-12-07 - Rating: 5)
Above average on the phone, prompt and on time service. Technicians were very knowledgeable with troubleshooting skills, explanations and resolution of problem. Very reasonable charges.

Review 52 (2024-09-25 - Rating: 5)
I noticed a leak around the baseboard in my bathroom & called around 2:30. I was told the technician would be here between 5-8 & he arrived within 20 minutes. Tim immediately found the issue, gave an estimate & fixed the problem so fast. He showed me the problem & the repair & explained what to look out for & do if problems arise in the future. He was friendly, professional, & I still can’t believe how fast the issue was fixed.

Review 53 (2024-07-04 - Rating: 4)
I must say this has been a very good experience. We have been a customer of RJ. Groner for over twenty years, however this time it was different. While they cancelled our appointmentbecause of emergencies they kept us in the loop and it worked with us. In the past there were times we had service that was poor and communication worse, but this appears to be different. The staff at Groner is working hard and I hope the owner recognizes that.This is different, keep it up.

Review 54 (2024-08-11 - Rating: 5)
RJ GRONER, the technician was personable, he walked us through what he did and was respectful of our property. I recommend RJ GRONER to my family and friends. Excellent service from the office and the field.

Review 55 (2024-06-26 - Rating: 5)
Had low water pressure and needed a new well pump. The good folks at r.j. Groner came out to diagnose the issue same day I called and were back next day to square it away. Everything now works great. The gentleman who did the work were polite, solid guys. Overall I highly recommend them.

Review 56 (2024-08-09 - Rating: 5)
RJGroner is the best to call for all your Heating/Cooling & Plumbing needs! They installed my mini split system and I’ve never been happier! Their service and professionalism is unbeatable and I recommend them to all my clients!

Review 57 (2024-09-05 - Rating: 5)
Rj Groner never disappoints. Always on time, efficient and priced fairly. All of their associates are friendly and are respectful of our property. Would highly recommend.

Review 58 (2024-07-18 - Rating: 5)
Just had a walk through with Jeff...He was very detailed and explained all my options. The plan is in place. Appointment is set. Im hoping that the install is seamless. 🤞 Jeff was very professional and understood my needs. I will follow up my review after installation.🙏

Review 59 (2024-08-15 - Rating: 5)
The best service! Incredible team — RJ Groner replaced my entire heating system a few years ago and I could not be happier with the service, pricing and just pleasant employees! Highly recommend!

Review 60 (2024-08-29 - Rating: 5)
Tyler was very courteous & professional. Solved AC problem quickly and explained what was happening with unit. Will definitely use Groner again, highly recommend!

Review 61 (2024-08-28 - Rating: 5)
The office is always helpful and responsive when I contact to make an appointment. When Ryan services our geothermal he is very knowledgeable always asks us if we have concerns and gives us suggestions on what we need if anything. Would highly recommend RJ Groner for any HVAV needs

Review 62 (2024-03-26 - Rating: 5)
I called RJ Groner for a Water Heater issue, my water heater has been leaking for a few years now. The problem got worse so we called Groner. They assessed the problem and fixed it the same day. RJ Groner is the best heating and cooling company in the area. We use them several times over the years. We are never disappointed. Highly recommended😃😃

Review 63 (2024-07-23 - Rating: 5)
RJ Groner has always been prompt, reliable, and Ive received good recommendations about what to do with specific plumbing issues. Pricing is competitive, as Im a big believer in you get what you pay for. The technicians are knowledgeable and courteous, and Ive always had a positive experience working with this company. Highly recommend! A few years back, a water treatment system/neutralizer was recommended and well as a tankless hot water heater running off our current propane. Both were installed by RJ Groner, and we have been very pleased. Up front, its a bit more money going tankless, but we immediately saw the savings on our monthly electric bills. It was definitely great advice!

Review 64 (2024-10-23 - Rating: 5)
Colin came what a God send he was! He really went above & beyond. I can finally say TOILET DOESNT LEAK ! Praise the Lord! I waited months to say that! A BIG Thank you to r.j. Groner & Colin!

Review 65 (2024-09-18 - Rating: 4)
Technician arrived as scheduled, very courteous and accomplished repair that was needed. Based on the time and work that was required, feel that the charge was excessive comparing to the plumbers fee we have hired in the past for similar situations.

Review 66 (2024-08-13 - Rating: 5)
Came out the next day when we were having a/c problems. Unit was over 20 years old and knew it was on its last leg. Too costly to repair and had new unit installed 2 days later. Great response and service.

Review 67 (2024-07-13 - Rating: 5)
We needed emergency service. The tech kept us informed as he completed other service calls. He arrived promptly, was courteous, assessed and diagnosed the issue and provided a solution. We were impressed with the quality of the service and the knowledge of the technician.

Review 68 (2024-11-19 - Rating: 5)
Service was excellent and would highly recommend. Have been with them for four years now on their bi annual service agreement and had had no issues with them or their technicians.

Review 69 (2024-07-17 - Rating: 5)
RJGroner has provided service to us several times. Once in an emergency. Omar (twice) and Albin were our technicians. Both are excellent and good representatives of RJG. We are very happy with RJG and will continue to use you and happy to provide a testimonial if ever needed.

Review 70 (2024-09-30 - Rating: 5)
Everyone I dealt with was very knowledgeable and helpful! They answered all my questions and concerns. Ronnie the serviceman came out to my home and he was punctual and respectful! Would highly recommend your services!

Review 71 (2024-08-26 - Rating: 5)
Extremely pleased with the fast response from when I phoned to when the plumber (Tim) showed up at my house. Tim explained where and what was going on. Extremely impressed with how nice and thorough he was. Highly recommend this company

Review 72 (2024-09-17 - Rating: 5)
My wife and I are very impressed with your service Chase your service tech was very knowledgeable and serviced our on demand water system and recommended some other repairs which we had him perform because we trusted him and your company thank you for your service and quality technicians that you have .

Review 73 (2024-11-14 - Rating: 4)
Called R J Groner for an emergency heating situation. The technicians showed up as scheduled and analyzed the problem. Had the problem corrected and the house is nice and toasty now!

Review 74 (2024-11-14 - Rating: 5)
Service was amazing!! Ive signed up for yearly service through them and also will be calling them for boiler conversion. Love there on-call service.

Review 75 (2024-07-04 - Rating: 5)
After the bout of storms our brand new boiler wasn’t working. The power surges had caused the system to go into its own precaution shut down mode. I called RJ GRONER at 9PM thinking I’d just leave a message, but instead got an actual person. She helped me set up an appointment with a tech (because I didn’t deem it as an emergency. We knew what was wrong, we just didn’t have hot water for a night)RJ GRONER called me back the next morning and got a tech out the same day. He was great. He explained everything very well and got us back up and running in minutes.10/10 service

Review 76 (2024-11-12 - Rating: 4)
The service was good overall; however, a technician that provided the service wasn’t very thorough and my heating system didn’t work after the visit. The other technician, who came to correct this mistake was great!

Review 77 (2024-07-03 - Rating: 5)
Customer service is great and they get back to you pretty quikly when you leave a mesage. Tech came out to see how my well pump is, being its getting old, and he recommended I change it within a couple of months and gave me a reasonable estimate. Will have them come back and do the work!Theresa

Review 78 (2024-11-15 - Rating: 5)
R.J. Groner Inc. Came out to do standard maintenance on my A/C Unit. They were very respectful of my property and were very knowledgeable as to other appliances in my crawlspace when I asked the technician about it. I would definitely recommend them to others, and I will be taking out a yearly service contract with them to include not only my A/C, but my heating system, water treatment system and also my water heater. Thanks again.

Review 79 (2024-06-19 - Rating: 5)
So of course as we hit the first heat wave of the summer, my air conditioning unit stopped working. I called RJ Groner, who has been my go to for my heating and air conditioning repairs since we moved into our house 15 years ago. As always, the voices on the other end of the phone are always friendly and helpful and they were able to schedule a service technician to come to my house within 4 to 6 hours. The service technician, Ronnie, was very pleasant, cordial and professional. I was not home at the time of the repair, so We only communicated over the phone. Within approximately 20 minutes of him arriving, my air conditioning unit was fixed and he gave me a full rundown of the status of my Air conditioning unit. The price was extremely reasonable and the service was extremely fast. I have been, and will always be, a customer of RJ Groner as long as we live in the Poconos.

Review 80 (2024-07-05 - Rating: 5)
The service tech was on time. He quickly went about his work and explained everything he was doing and what he found. He provided suggestions as to how to keep the unit running as efficient as possible. Also he explained what to look for on this old unit for any oil leaks.Chase was very knowledgable and was a pleasure to meet.

Review 81 (2024-09-16 - Rating: 5)
Very professional with the knowledge to fix HVAC, Electrical and Plumbing issues. Excellent communication of appointment confirmation and on-time arrival. Highly recommend.

Review 82 (2024-07-29 - Rating: 5)
Responsive, professional, smart, & honest. Did a duct system cleaning a few months ago & came to inspect an AC issue the day I had an AC challenge. Certainly recommend giving these folks a shot at your business.

Review 83 (2024-09-12 - Rating: 5)
Very courteous. They came on time. They were very considerate of the cost of the repair and did not push me into buying unnecessary parts. They did an excellent job.

Review 84 (2024-08-27 - Rating: 5)
As always, very pleased with service and communication with RJ Groner. My plumber, Colin, was very courteous and easy to talk to. He completed the job and made some helpful suggestions. Very satisfied!!

Review 85 (2024-09-06 - Rating: 5)
Easy to schedule, prompt service and very informative with our questions and their products. Jeff did a through job inspecting our needs and gave us an immediate quote.

Review 86 (2024-07-05 - Rating: 5)
Quick Service in July when we really needed it! Very responsive company that was able to get out to us same day and fix our AC unit. Rany the technician came out and diagnosed our issue and fixed our system within an hour

Review 87 (2024-06-10 - Rating: 5)
RJ Groner services my heat pumps twice a year. Every technician they send is very efficient and does the job right. If there is a problem, they let you know at the same time. I am very pleased with the service and have been using them for years.

Review 88 (2024-07-18 - Rating: 5)
I was very happy with my recent experience with R.J. Groner. I was able to easily set up an appointment and the service was great. Would definitely use them again.

Review 89 (2024-07-11 - Rating: 5)
I have been a customer of R.J. Groner for many years. I recently called regarding a heat pump issue, which caused our AC to not work. We are experiencing such a hot summer too! Rany was the technician who came out to my house. The bad news was that the part I need for the heat pump would take up to one month to get. However, Rany was able to temporarily get the AC running until the part comes in. We are super thankful!! The technician was really friendly and knowledgeable, and every time I have called for service they have always shown up! I highly recommend R.J Groner!

Review 90 (2024-11-29 - Rating: 5)
I choose rj groner beause we are looking for a nice and honest company to work on our heat pump and which we can always recommend to our friend who are a reliable company. William Shay is honest, trusting, and showed the finish result. I hope he’ll be promoted because he is an asset to your company.

Review 91 (2024-06-14 - Rating: 5)
I had my yearly maintenance appt. today with a twist of needing to change something out from not working last night. Troy the service technician was very pleasant and knowledgeable and my part was covered under warranty. This is my 5th year with them and all the guys Ive worked with are phenomenal.

Review 92 (2024-04-10 - Rating: 5)
Ryan and the other gentleman who came to service my air conditioning were very pleasant to deal with. They first thoroughly checked and cleaned out the outside unit and then went to check things in the attic. They plugged in my ultraviolet light for the ac system and reported that everything was fine. They replaced the filter in the main house arra with one that I had. I appreciate the fact that they always wear booties in the house to prevent soiling the carpets/floors. I also like that Groner is willing to send out the same service person so that they get to know my systems.

Review 93 (2024-10-16 - Rating: 5)
Our experience with RJ Groner has always been awesome! They are all well trained and know their stuff!!! Would highly recommend!

Review 94 (2024-10-28 - Rating: 5)
Excellent service on my Split Ductless units. Workers were clean, efficient and personable. Would use rj Groner again

Review 95 (2024-11-05 - Rating: 5)
There was an issue with them, not doing the air-conditioning last year, but that got resolved easily and pleasantly. The service tech were very, very polite and professional.

Review 96 (2024-10-18 - Rating: 5)
Had my water heater cleaned. Technician was very thorough and patient with all my questions. Highly recommend.

Review 97 (2024-07-02 - Rating: 5)
R.J Groner maintains my mini split duct systems. They arrived at my house as promised. The Technician was very professional as he placed slip ons over his shoes before entering our home. Began cleaning and sevicing each unit in each room. Cleaned out the main unit outside and checked each for the proper temperature. They are very thorough, professional and respected our property. I would definitely use them again.Thank you R. J Groner.

Review 98 (2024-10-04 - Rating: 5)
Crew was very through and clean.They explained what I needed and made great recommendations which I will follow.Glad I got maintenance plan!

Review 99 (2024-11-07 - Rating: 5)
They sent out the nicest young manout and he did a wonderful job ! Im glad to have a wonderful company taking care of us thank you so much ❤️

Review 100 (2024-07-17 - Rating: 5)
Excellent service. Was able to get a same day appointment. The repair technician was excellent and was able to fix the issue quickly. Pricing was also great.

Review 101 (2024-03-26 - Rating: 5)
Amazing team of technicians. Had to have my AC and Water Treatment system serviced and they were able to come on back to back days. Ive been a customer for a few years now and have not had a single problem with anything or anyone from the kindness of the ladies in scheduling and service to the knowledgeable technicians whp have come to my house. I would highly recommend them to anyone for any of the services they provide..

Review 102 (2024-05-18 - Rating: 5)
Always on time. Always professional. Alway available. Their work is exemplary. We had 2 complete HVAC systems installed in 2019 and could not be happier. We just took advantage of their maintenance special for the a/c systems. Ken was prompt and informative. The cleaning and inspection was done in an orderly manner. Fantastic service all around.

Review 103 (2024-10-02 - Rating: 5)
I highly recommend R.J. Groner, we’ve used them for years and am never disappointed. Whether it’s when we call or the technicians they all are pleasant and helpful.

Review 104 (2024-05-03 - Rating: 5)
I greatly appreciate the prompt and above & beyond services performed in replacing all the inner parts of all 3 of my toilet tanks. Chase, the Technician is outstanding in his performance and extremely warm, patient, respectful and kind in his interactions. Having owned 4 homes in 4 different states, I am extremely impressed with Groners employees Chase & Tim who replaced the hot water tank previously. Great job to the person responsible for the hiring. I will definitely recommend Groner 110 %. God Bless you ALL.Lucy.

Review 105 (2024-11-18 - Rating: 5)
Very helpful. Explained the problem and options clearly. And even wore disposable cloth over their boots so they didnt mess up my rugs.

Review 106 (2024-06-30 - Rating: 5)
I had a water pressure issue in my house, it’s was hard for two people to take shower at the same time. I called RJ Groner, they gave me a quick appointment, my problem was solved the same day the technician came to my house. No I can take a shower, do laundry and water my plants at the same time. I recommend this business.

Review 107 (2024-09-09 - Rating: 5)
AJ Groner did a fantastic job cleaning out our dryer vent!! Great service and much less than the competition!!

Review 108 (2024-10-24 - Rating: 5)
Excellent work, took the time to put a cover over his shoes.. Took the time to explain what was going on . Would recommend RJ Groner to anyone

Review 109 (2024-05-26 - Rating: 5)
Great job! I called for an emergency service visit due to my tankless water heater not providing any hot water. They came out quickly and helped repair the unit and provided some needed tips to help keep the water heater running in tip top shape. Thanks!

Review 110 (2024-06-15 - Rating: 5)
We recently had Jeff in our home and he put forth a proposal for Samsung mini split AC/Heat units. We didn’t hesitate making the decision to use RJ Groner. Jeff answered all our questions and made us feel at ease with our decision. He was exceptionally adept at his job. He took his time explaining the process of the installation and gave us options from which to choose from. In addition, we elected to switch from an electric hot water heater to a propane tankless version. Once again the decision to use RJ Groner was the right one. It was apparent from the start of our conversation that this company stood be their claim to do it right the first time. Why settle for less when you can have the best. I would highly recommend them for any HVAC or plumbing needs.

Review 111 (2024-05-21 - Rating: 5)
Fantastic business, an absolute pleasure to deal with. On time, on budget, super courteous, very experienced, and helpful at every step of the way. Our HVAC died on Sunday night (it was a peaceful passing from an old age), the tech was there within an hour to administer last rites. By Tuesday afternoon, the new system was installed and running. A separate person came in a few weeks later for quality control. I wish all business operated like that. Thank you for keeping our house warm and cool per thermostat settings!

Review 112 (2024-06-21 - Rating: 5)
I have been using RJ Groner for many years. They are customer focused like a lazer. Yesterday my ductless system had a problem. It was around 100 degrees, not what you want. They had a brilliant tech named Rany who got us cold again. We live in an area where contractors dont always show up. This not them. The communicate via email, text and phone.

Review 113 (2023-11-10 - Rating: 5)
RJ Groner is a very good company. And all the workers have been so nice, respectful and knowledgeable. Their maintenance program is a plus. Our ac/heating units were installed by them and they did a fantastic job. I used them for plumbing recently and Colin who came out was so nice and patient with me. Thank you

Review 114 (2024-11-18 - Rating: 5)
Tim came and told me that the water heater was OK. He recommended KMB to fix the problem. Tim was great.

Review 115 (2024-06-19 - Rating: 5)
Called for service first thing in the morning because the ac stopped working last night and were in a massive heat wave. Customer service took my info and Ryan the tech contacted me within 30 minutes! He arrived promptly, was very courteous, diagnosed the issue and fixed the problem. I couldnt have asked for a better outcome. When I replace the heat pump system I will call them again. Thanks!

Review 116 (2024-09-17 - Rating: 5)
Chase repaired a broken pipe on a Sunday emergency service call . He did a good repair and called ahead to inform of his arrival time. Thanks RJ Groner!

Review 117 (2024-12-29 - Rating: 5)
Very professional, quick service. Would recommend to anyone needing plumbing services!

Review 118 (2024-07-10 - Rating: 5)
As has been the case every time we have needed them, r.j. Groner has helped us with professional, knowledgeable, and courteous service. Highly recommend.

Review 119 (2024-06-07 - Rating: 5)
Every aspect of my recent visit from R.J. Grinder Heating and Cooling was handled with the utmost courtesy and professionalism. The office staff was pleasant and handled my request for a specific appointment time and date.Troy, the field technician was friendly and efficient. One hundred percent satisfied.

Review 120 (2024-01-18 - Rating: 5)
These guys are great! Same day service the two times I called them. They are on the pricier side, but you definitely get what you pay for here. Professional, quality work, reliability & most importantly speed! I didn’t use them the second time around because the price was extremely inflated for them to do the work for me. However I still got plenty of knowledge from the home visit and went ahead and did it myself because they found the root of the issue. That’s what the fee is for I guess! Thanks again and I will definitely be using you for any plumbing needs.

Review 121 (2024-05-26 - Rating: 5)
Our experiences with R.J. Groner Inc. have always been great. Their workers arrive when they say they will, perform professional work, and do a nice job of cleaning up. We have utilized them for years now and have always been satisfied.

Review 122 (2024-08-29 - Rating: 5)
Very professional and thorough. Explained all options along with promptness from setting up appointment to having proposal in hand. Very impressive!

Review 123 (2024-05-08 - Rating: 5)
We were very pleased with the technicians to bypass the thermostat and get the air conditioning working even though we have to rewire thermostat and replace the thermostat. He was very knowledgeable and took the extra time to figure out a solution to our problem. As always, the Ladies at the office were most helpful and getting us a time slot that worked for everyone’s schedules

Review 124 (2024-11-08 - Rating: 5)
Techs were courteous and professional as usual, was charged exactly what I was quoted, will never use anyone else

Review 125 (2024-03-29 - Rating: 5)
Just had all my duct work cleaned and also dryer vent . Worker showed up on time and was very polite . His work ethic was fantastic ! He never stopped through the entire process . He cleaned up after his job and explained to me what he had done. He did an excellent job and I recommend R.J. Groner for all your plumbing , heating and cooling needs .

Review 126 (2024-06-21 - Rating: 5)
RJ Groner provides terrific service. They arrive when they say they will, explain everything that they will do. No hidden or unexpected charges. Technicians are top notch, courteous, and knowledgeable.

Review 127 (2024-09-19 - Rating: 5)
Thank you, R.J. Groner! Your company is big enough to able to give me service quickly and knowledgeably, and small enough to feel in the family.

Review 128 (2024-10-10 - Rating: 5)
Very professional and respectful would recommend them to everyone been using them for 16 years now for my AC and Heat

Review 129 (2024-05-27 - Rating: 5)
Called RJ Groner for a quote on a mini-pump HVAC system for our 2 story home. The quote price was very reasonable compared to the other quotes we received. We ended up going with a single unit 5 zone system that accommodated our homes layout very well. They also had an in home electrician that was able to help with some of our electrical needs moving a kitchen and checking the panel in our older home. All the staff were incredibly professional and courteous. Prices were fair and we were give multiple options for install, pricing, and payment. Install went very fast for both the HVAC and electrical work. The look of the installation is incredibly clean and flows with the lines of the house. Would highly recommend RJ Groner; very professional.

Review 130 (2024-05-10 - Rating: 5)
I have used them for many years. I can’t say enough nice things about them. They are reliable and extremely helpful and truly care about their customers! I never had any issues with them. The ladies I talk to when I call are so kind and always come through each and every time! I recommend them to anyone 1000%

Review 131 (2024-05-01 - Rating: 5)
The team was pleasant and kept me informed each step of the process. From the thoroughness and knowledge of Jeff during estimate to the fast and tidy work of Matt, Kyle and Nick, happy to have selected a local company!

Review 132 (2024-04-04 - Rating: 5)
All systems are a “Go Houston”. New contract terms seem fair to both customer and RJ Groner company. Plus, they offered me a discount so for a year of service, sounded like a good deal. Granted we seldom use the heat thanks to our wood stove but AC runs almost non-stop from June till October.Office staff went above and beyond to ensure closure, documentation was accurate and complete. *****

Review 133 (2024-02-20 - Rating: 5)
Had a poorly timed repair need (as they all are). Woke up to a chilly home in February. The office set up the appointment super fast and the technician, Tyler was out in a flash. Tyler found the issue and the heat was back on quick. I couldnt be more pleased with the repair and the cost was on point with expectations. Thanks to the office staff as well - They were great.

Review 134 (2024-09-18 - Rating: 5)
Colin, the Service Tech was knowledgeable and helped tremendously with fixing and educating us on our ENERGY KINETICS System.

Review 135 (2024-01-21 - Rating: 5)
R.J. Groner is a very responsive company and all of my interactions with them have been VERY positive! The team is extremely knowledgeable and friendly! Thanx to them, Ive had no issues with my water boiler system, but if I ever do, I know that they will be there to fix it! The plan price is reasonable and that helps being on a strict budget! HIGHLY recommend!

Review 136 (2024-11-07 - Rating: 5)
The technician was fast, friendly and efficient, and the price was fair. I’m so glad we called them to service our furnace.

Review 137 (2024-04-05 - Rating: 5)
I have been using RJ Groner for several years now since I had my split unit installed. The technicians are always courteous and polite. They are very good at what they do. RJ Groner is always quick to respond whenever I have contacted them I would highly recommend them!

Review 138 (2024-02-07 - Rating: 5)
Called RJ Groner first thing in the morning for emergency service, and they squeezed me in and I am happy to say I’m sitting here in a warm house now! They sent Ryan and John who were both very friendly and respectful and knew their jobs well! They quickly identified the problem, let me know the costs associated with the repair, and went about fixing it promptly!! Highly recommend RJ Groner.

Review 139 (2024-10-10 - Rating: 5)
Ken HVAC tech was very professional and work performed to expextions, office was very belpful and dispatched the tech same day to help with my ductwork.

Review 140 (2024-11-10 - Rating: 5)
The technician had my furnace working very quickly and made it a point to make me a priority due to the cold weather.

Review 141 (2024-06-11 - Rating: 5)
RJ Groner is the best in the area! Didn’t have to wait long to have them come out and assess our issue. Communicative and professional. They do excellent work

Review 142 (2024-05-06 - Rating: 5)
My family has been using RJ Groner for almost 20 years. The service is awesome, from the Techs they have to the office staff. We have installed 2 whole systems with them, on top of 20 years of repairs all hours of day and night. If you need a trustworthy HVAC company RJ is it !!!

Review 143 (2023-12-05 - Rating: 4)
This is an edit to my original review. Initially I was disappointed because of a delay in service. However, due to excellent customer service and expert workmanship provided to me, I raised my rating to 4 stars from 1. This is what happened. I called in for an emergency service. The service personnel was very courteous and competent to identify the problem. I was charged for the emergence service. I was told that I would receive an estimate and then the parts will be ordered. The problem was that for a week I did not hear anything and I needed to call again to start the estimate process and had to wait for parts and installation. Once I called again though, RJ Groner acted admirably professional from that point on and compensated me for the delay and tardiness of their service. The customer service people and the technicians are great individuals and very competent in what they do. They never tried to deflect responsibility but simply owned their mistake and did their best to resolve my problem.

Review 144 (2024-03-21 - Rating: 5)
Had a pleasant experience with Troy who came and cleaned my ducts! I would highly recommend as he did phenomenalHe was very friendly and professional and kept me up to date with the process along the way.I am new to the area and will be calling back for anything related in the future

Review 145 (2024-10-01 - Rating: 5)
Techs were on time and very professional. They answered all my questions and explained everything. We have used them for years.

Review 146 (2024-09-06 - Rating: 5)
Very happy with our initial service call. Easy to schedule, timely notifications of arrival and knowledgeable friendly tech.

Review 147 (2024-05-24 - Rating: 5)
It is the beginning of the holiday weekend and the service was extraordinarily responsive and professional. Brandon arrived on time the same day and fixed our AC problem by changing the thermostat.I never write reviews but I couldn’t be happier with their service!

Review 148 (2024-01-05 - Rating: 5)
I’m really happy with the service. The three people that came were polite and were even quiet when I mentioned my baby was sleeping. They repaired the problem quickly and, when a single room wasn’t receiving heat the next day, they came back to bleed the pipes right away. I would recommend them! That you, Troy and your two partners for the work!

Review 149 (2024-11-29 - Rating: 5)
Tyler arrived on time and cleaned the coils and AC unit quickly. No mess. And, the cleaning special was worth the money.

Review 150 (2023-12-04 - Rating: 5)
R.J. Groner did a great job responding to my boiler issues. I had a non-emergency issue with my oil boiler and within a few short days they came out and fixed my issues. They were very friendly, knowledgeable and worked very efficiently. I would highly recommend them.

Review 151 (2024-05-01 - Rating: 5)
RJ Groner understands the needs of its customers and are very helpful in getting the work done. Our technician Ryan has been to our house to service our HVAC system a number of times. He is kind, knowledgeable, and takes time to explain what is needed. I recommend RJ Groner very highly.

Review 152 (2024-04-10 - Rating: 5)
I have been using RJ Groner for plumbing, heating & air conditioning support for eight years now. Their service has been consistently excellent during that time. The staff at the office is friendly and efficient. The technicians that arrive are pleasant, respectful and demonstrate an impressive expertise of their field. Any issue I have engaged RJ Groner to address has been resolved thoroughly and typically in one visit. Their response time is first rate. If you need plumbing or HVAC services, I can recommend RJ Groner enthusiastically and without qualification.

Review 153 (2024-02-08 - Rating: 5)
We have been in the Poconos for many years & with many experiences & I have to say this is the first time I have felt our heating & plumbing needs have been taken care of professionally, with technical knowledge, & I feel I can count on them. Our boiler went down & they came quickly, stayed & returned when a problem needed to be solved, they were respectful as well. I highly recommend them.

Review 154 (2024-01-30 - Rating: 5)
The r.j. Groner team can always be counted on to provide excellent service. The technicians are very knowledgeable and always explain in full details all being worked on. We highly value their input and support provided during these last 4 years.

Review 155 (2024-08-15 - Rating: 5)
Ryan was courteous and worked hard to service our Mini-split system. He did an excellent job!

Review 156 (2023-12-07 - Rating: 5)
The hot water tank burnt out unexpectedly in my house, and thanks to R.J. Groner, the old tank was removed, and a new one was installed within two days. Tim and Ben were awesome! Super informative, very respectful and just great customer service. They took the time to teach me about the entire process. Would recommend this company to anyone in the area.

Review 157 (2024-01-03 - Rating: 5)
I’ve used RJ, Groaner for over 10 years And I think that their pricing is reasonable and they are upfront about what the service fees are. They also offer a maintenance package that makes maintaining your system super easy. Their service reps are super helpful and professional

Review 158 (2024-09-29 - Rating: 4)
RJ Groners team of receptionists and technicians are efficient, professional and friendly. On time service; knowledgeable and polite techs; very neat and clean work, and they cleaned up all areas they were working in as well. Highly recommend

Review 159 (2023-12-06 - Rating: 5)
Ben did a fantastic job. Showed up at the house right on time, called us with a reasonable estimate and fixed our leaky pipe. We have used R.J. Groner both with our business and our home for the last 15 years with excellent service. I highly recommend them to anyone

Review 160 (2024-04-03 - Rating: 5)
Prompt courteous reliable service experience over the past 6+ years with an unfortunate furnace replacement during the pandemic highly recommended! Again another positive experience with hot water heater replacement service. Professional, courteous and much appreciated .

Review 161 (2024-07-05 - Rating: 5)
R.j. Groner service is reliable. Their staff is unfailingly polite and very responsible. Im happy I use them.

Review 162 (2024-04-13 - Rating: 5)
Extremely happy with RJ Groner. I installed a new boiler ~5 years ago and the installing contractor kept nickle and diming me on things that really shouldnt have been happening. They kept blaming the manufacturer and werent standing behind their work. RJ Groner came in and serviced the unit, helped me make adjustments and recently assisted with bringing in a local rep from the manufacturer to make adjustments and help me understand the unit. Ill continue using them and recommend them to anyone thatll listen

Review 163 (2024-01-18 - Rating: 5)
I have had multiple situations where I needed a plumber recently. The beauty of home ownership. RJ Groner have been professional, courteous and on time. They have layed out the work clearly and given an accurate estimate. Sometimes the actual work costing less. They have done the job right and when there has been a continuing problem, rarely, they have returned promptly and fixed the problem at no charge. I will continue using them and highly recommend them.

Review 164 (2024-05-10 - Rating: 5)
The 2 techs were on time, polite and did what they had to do in a timely manner. Groner is my go to for my home hvac system and always will be. My system is 4 years old which Groner installed and I have the annual maintenance done ever since.

Review 165 (2024-11-14 - Rating: 5)
RJ Groner always sends out professional, neatly dressed, and very knowledgeable people to help me with any issues I might have. They communicate extremely well and let me know what is happening throughout their visit. Extremely happy with the service and professionalism.

Review 166 (2023-12-15 - Rating: 4)
I love RJ Groners techs ; always professional. My only concern with the company is their sense of urgency.. I had a gas leak in my furnace their response time was great, but it took 2 days to get a quote and almost two weeks to have the part installed. I was out of heat this entire time in the middle of December. Lucky me it has been mild weather. so be aware if your equipment fails in the winter it will take them a long time to fix it, Other than that they are a wonderful company. Complete professionalism just really slow to get your equipment functioning again

Review 167 (2024-01-11 - Rating: 5)
The problem was intermittent ,all electrical readings were normal and conclusion may be a failing Gas Valve. The Tech was able to get the Buderus to fire up again after several resets etc. Nothing was replaced or changed on this service call. The Tech was very responsive and polite and I can only recommend his service. Also I received same Day service from Groner, which made my wife feel better. Thank you, G. Wahl

Review 168 (2024-06-27 - Rating: 5)
Looking to switch from AirEase to Amana. Hopefully, they’ll give me the opportunity to change before installation. Installation is next week Friday. Today is Wednesday.UPDATE: Ryan called me back same day Wednesday, and it’s greatly appreciated. Upgraded to 5 stars. Unfortunately the Amana was beyond my budget. It’s not the installers’ fault. AirEase comes with a 10 year warranty as an Amanda, PLUS a 5 year compressor warranty. So as they say, time will tell.But they offer financing on Amana. Something to seriously consider.

Review 169 (2024-11-08 - Rating: 5)
The staff is always friendly and helpful and the techs are easy to work with. Would recommend them highly.

Review 170 (2024-05-31 - Rating: 5)
Troy was wonderful. He was knowledgeable and personable. He did a great job cleaning our split system ac. I would ask for Troy personally in the future.

Review 171 (2024-05-01 - Rating: 5)
When our AC unit went out during a hot spell we called AJ Groner simply because they were the company that had the soonest appointment. So happy with their service! We are signing up for regular maintenance! Technician Brandon Overbeck was professional, explained the problem clearly, fixed it quickly and gave us confidence in his company. Highly recommend RJ Groner

Review 172 (2024-01-03 - Rating: 5)
My hot water heater and water holding tank quit on me. Same day. Every person I talked with were friendly and professional. They had someone at my house within the hour to assess the situation and then a few hrs later my problems were solved.I appreciate that they text you when theyre on the way. Instead of waiting around not knowing. They also tell you your options with things which I appreciate. Will definitely recommend and will be a repeat customer. Thank you Tim, Shaun and Carl

Review 173 (2023-11-05 - Rating: 5)
I have been using RJ Groner for several years to service my gas boiler. The techs who have been to my house have been very professional, knowledgeable and courteous. They are thorough and always willing to answer any questions, and always follow up when necessary. Their customer service is the best, always friendly and willing to help. In a world where quality workmanship and customer service seems to be fading, RJ Groner seems to stay on top of it! Thanks to all of you for your quality workmanship and costumer service.

Review 174 (2024-04-16 - Rating: 5)
Ive used RJ Groner for various tasks in the past from full installations of mini-splits/water heaters to general furnace maintenance. Theyve always been nice, helpful, and timely with their work. Ill be using them for my home plumbing/heating needs for as long as theyre around.

Review 175 (2024-01-30 - Rating: 5)
The most professional staff that I have had a relationship with. Very kind, thoughtful and experienced crew that make dealing with RJ Groner a pleasure when responding to my needs concerning water heaters, furnaces, air conditioners and yearly Spring/Fall check ups. Top notch service .

Review 176 (2024-03-14 - Rating: 5)
I am relatively new to them, but they treat me like a loyal customer. They came on a Saturday one time - an hour after I called - and got my boiler going again. Because I had the service contract, I was charged a token amount for a weekend call. They walk the walk!Eric Conger

Review 177 (2024-10-18 - Rating: 5)
We’re on type, did a great job and was very efficient getting the job done quickly.

Review 178 (2024-05-27 - Rating: 5)
RJ Groner Inc, installed my original Central AC System in 2005. In 2022, we had the 5 Ton AC system replaced and it has been working like a charm. Their technicians are very talented and thoughtful when entering the home to facilitate any maintenance. I will be using them extensively for both my AC system and HW Heater (also replaced) by RJ Groner.

Review 179 (2024-08-01 - Rating: 5)
Excellent service and very honest. Will definitely be using them again for all my HVAC needs.

Review 180 (2024-10-07 - Rating: 5)
They were on time, professional without trying to up charge me. Very gappy and would recommend.

Review 181 (2024-11-15 - Rating: 5)
Ken was so helpful. He got our wifi thermostat back online. Ready for winter.

Review 182 (2024-03-04 - Rating: 5)
I have now worked together with RJ Groner on multiple properties. I can’t speak highly enough about the workmanship and the ladies at the office. They were so helpful with my very complicated job. They have a very loyal customer in me. Thanks everyone.

Review 183 (2023-03-16 - Rating: 5)
The sales staff were very knowledgeable and listened to our needs. They were not pushy but allowed us time to decide. The installation went smoothly and efficiently. The installers knew what they were doing! Everyone treated us with respect and professionalism. We highly recommend Groner for all your system needs.

Review 184 (2023-11-03 - Rating: 5)
We had a new two stage heat pump and furnace system installed. Our team went above and beyond. Nick and Daymon worked hard for 3 days and even stayed late on the first day to make sure we had heat for our kids. Good pricing, high quality work and equipment. So polite and helpful. 10/10 highly recommend.

Review 185 (2024-08-02 - Rating: 5)
For the initial visit Ron was the technician.He was very informative, direct, and honest with the work that needed to be done.

Review 186 (2024-06-17 - Rating: 5)
Nick and Daymond was so professional they came and did the job real quick and and it was amazing equipment and the unit looked. I just thanked them for that professionalism.Ten stars

Review 187 (2024-05-23 - Rating: 5)
Its never fun to fun to have your air conditioning break during a hot day. But the techs always respond quickly when we need them and are quick to figure out the problem. And every service person weve met so far has been a delight to talk to.

Review 188 (2024-08-05 - Rating: 5)
The Groner technician immediately found and fixed the issue shutting down our central AC and we were very grateful with all this heat snd humidity!!!

Review 189 (2024-07-11 - Rating: 5)
Fantastic customer service. Professional and knowledgeable service person. Very happy with RJ Groner, would definitely recommend.

Review 190 (2024-01-09 - Rating: 5)
Professional. Prompt. Problem solvers. From setting up the service appointment up to and including the repair 5stars. Fortunately I had the part needed for Tyler to install and bring my HVAC unit back to proper working order.He definitely knows his trade. Highly recommend.Evan