Bob Frame Plumbing Services, INC

Located in South bend, Indiana

Address: 2442 Jaclyn Ct, South Bend, IN 46614, United States

Phone: +1 574-291-7511

Rating: 4.5

Services

Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-11 - Rating: 5)
I cannot express how fabulous Bob Frame Plumbing is. We had a rough two weeks and Bob Frame came to our rescue! At one point yesterday, I had 4 plumbers working at my home. 16 days ago at around 9:00 PM, my daughter and I thought we smelled gas. I was running my gas dryer, so I didn’t think it was that bad. By 1:00 AM, the smell was so strong it was unmistakable. I called NIPSCO and they said to evacuate ourselves and our pets. By 1:30 AM our gas was turned off because there was definitely a gas leak. The NIPSCO person said is was probably leaking for a while. That explains why my family had been experiencing headaches and dizziness. There are only 2 companies that fix gas lines and one of them was Bob Frame Plumbing. Bob Frame Plumbing was a blast from my past. That was the company my parents always called for plumbing issues. When I called and spoke with Amanda, she told me sometimes it is just the shut off valves but sometimes it is more extensive than just that. Thank goodness she warned me. Dave R. came out and changed the shutoff valves, but unfortunately all the pipes needed to be replaced. From the appliances through the attic and outside to the meter. It took us a couple of weeks to save enough money (no lottery winnings lol). Once we had everything we needed, I called Amanda. She called the suppliers and I figured it would be several days. To my surprise they were here in 2 days!A special shout out to Amanda who was so helpful getting the team here. She truly went above and beyond and I am so grateful. And special thanks to Dave R. who was here on 2 separate days and to Tucker who was here with Dave the second time from 8:30-4:30 to replace the pipes. And to Trent and DJ who also came out yesterday for a separate issue. And last but not least Deb who takes my calls with a smile. My parents knew Bob Frame was a great company back in the 60’s and that is still the case! I know if I ever need help again, they are now my go-to! Thank you all from the bottom of my heart!

Review 2 (2024-12-09 - Rating: 5)
I called on a Sunday to clear a completely clogged utility sink drain and they were able to come out the very next day at the time predicted. They were thorough and efficient and cared about cleaning up after themselves, which I appreciated. Jake and Marcus worked very well together. I also appreciated the 10% veterans discount.

Review 3 (2024-08-16 - Rating: 5)
Bob Frame always comes to the rescue! From the first call into the office, you can tell this is a family-oriented business that truly cares about helping its customers. The professional office team listens to the problem at hand and is able to promptly schedule a serviceman to your home that works within your schedule. Foreman, Dave R., has solved now three plumbing mysteries for our family over the years. He takes the time to thoroughly investigate the issue, explain what is happening and what he can do to help in a way that you understand, and is extremely proficient in his trade. As my husband even said, “Dave is the man!” Amanda at the office personally called to follow up on the completed work to ensure our customer satisfaction. Thank you, Bob Frame, for being nothing short of top-notch!

Review 4 (2024-07-31 - Rating: 4)
They did a great job! My experience did include lack of manners though. So just make sure you have the time to pay close attention! I informed the operator the issue was outside. But when the guys showed up they came inside without warning, didnt take their shoes off and walked on the carpet my baby crawls on. Fixed the plumbing problem, just wish they had better manners that’s all

Review 5 (2024-09-05 - Rating: 5)
Excellent workmanship and excellent staff. Debra was very helpful on the phone and patiently listened and even offered to help assess what might be needed through an email photo, which she then passed on her staff. Highly recommend these guys!

Review 6 (2024-08-18 - Rating: 5)
Tyler and assistant saved me on a Saturday afternoon fixing a completely blocked toilet. They were professional, cheerful, clean and very thorough. I will be happy to use them again in the future. Thanks guys!!

Review 7 (2024-01-30 - Rating: 5)
On 1/16/24, I noticed a leak coming from my kitchen sink/cabinets. The first reputable company that came to mind was, Bob Frame Plumbing. They arrived at my home within two hours of calling and fixed the rotted pipe in under an hour. The plumber that showed up was friendly, knowledgeable and professional. My father has used them for all of his plumbing needs for years and highly recommended them. This was the first time I used them but not the last. Bob Frame will be the only company I will use in the future. I was extremely impressed with their customer service, sense of urgency, quality of work and efficiency. Bob Frame Plumbing is definitely a company that you can count on in your greatest time of need!

Review 8 (2024-02-01 - Rating: 4)
Ive gone through Bob Frame a few times and was more than satisfied with the service provided. Both times, the techs were SUPER friendly and helpful, completing the jobs quickly and correctly. The only gripe I have is how long it takes to get a plumber out. I had a leak and it was several days before I could have someone out to help.

Review 9 (2024-07-01 - Rating: 5)
Bob Frame provides reliable, professional service. Theyve been able to come the same day for tricky issues every time weve called. Highly recommended.

Review 10 (2024-02-07 - Rating: 5)
I had a main water line break under ground. I called Bob Frame plumbing. They were so good. They took care of the problem, and cleaned everything up after. I had 3 Hugh holes in my yard. Which they filled racked they were great. There was a 3 man crew and they worked hard. Were the nicest people and explained everything they were doing. Big shout out to this company. I put them on speed dial. Thanks again for a job very well done…

Review 11 (2023-09-16 - Rating: 5)
I was very happy with the service I received from Bob Frame Plumbing. My sewage pump cap was deteriorating and not containing the smell. They replaced the cap and fixed the problem 100%. Dave was very professional and friendly and communicated clearly what he was doing to fix it. I definitely recommend Bob Frame Plumbing.

Review 12 (2023-11-17 - Rating: 5)
Bob Frame plumbing services were super quick and did an amazing job cleaning out the main water pipe from all the tree roots. Very reasonable priced. I highly recommend them if you need any plumbing help!

Review 13 (2023-02-12 - Rating: 5)
My basement was filling with water and I called 3 minutes before close and these nice people got on the ball and got everything coordinated between the water company to shut off the house water first thing the next morning. The repairman was friendly and got the repairs done and our water running again quickly.

Review 14 (2021-03-04 - Rating: 5)
I would recommend this company EVERY time over any other in the industry. They came out because our basement floor drain backed up. They found a ton of tree roots causing blockage in the main and got it fixed quickly. They cleaned up very well before they left- it was like they were never even there. The employees were very professional, knowledgeable, and helpful. After very recently using roto-rooter and being highly disappointed, the experience we received from Bob Frame Plumbing was absolutely phenomenal and we feel confident our plumbing issue was actually taken care of correctly this time!!

Review 15 (2021-08-05 - Rating: 5)
I have an old house and had a clog in main sewer line. Tyler came out and accessed the situation and said we were in a bad spot. We hadn’t been able to live in our house for 2 weeks. But they didn’t give up on us. He sent Will out and even though there was a possibility they wouldn’t be able to fix it, they got our drain unclogged and we got our house back! They relieved us of so much stress. I couldn’t be more thankful. They were very professional and experienced and I would recommend to anyone and will always use them in the future! Thank you!

Review 16 (2020-05-31 - Rating: 5)
Great, fast service. Called with an issue, was given the rates over the phone, and able to get an appointment the following day (same day offered, but I wasnt able to take it). The techs arrived and they got my issue solved quickly, efficiently, and cleanly. Highly recommend, and I will use them next time I have a plumbing issue.

Review 17 (2019-08-02 - Rating: 5)
This is the second time Ive used Bob Frame Plumbing Services. Both times Leslie has been friendly, caring and response to my needs over the phone. I was having guest come by this weekend and was fortunate enough to have Kyler and Justin visit my home. They were knowledgeable and took the time to educate me on my problem. They even gave me some preventive tips on how to avoid the issue in the future. Backed up pipes will always be stressful, but its good to know Ill always have someone to call who will have the answers.

Review 18 (2019-02-22 - Rating: 5)
I called in on a Friday morning and told them I urgently needed assistance because I botched something I was doing and they fit me in the same day! Plumber and apprentice came out around 1, had a drain cleaning and a toilet install done in an hour and a half! Excellent customer service, very friendly staff. I will absolutely go to them when needed.

Review 19 (2021-01-14 - Rating: 5)
I could not have been happier with the service I received from Bob Frame Plumbing. The two technicians, Jake and Ryan, were the most courteous and professional serviceman who have ever worked for me. They started working the minute they walked through the door and didnt stop until they left. They took the time to explain and show me what was wrong with my sewer line. I will be using Bob Frame for my plumbing problems from now on.

Review 20 (2019-04-26 - Rating: 5)
We called these guys with a plumbing emergency. They squeezed us in immediately and had our issue fixed in less than an hour! The guy that came out was very knowledgeable, courteous and fast! Highly recommend this company, and will call them first the next time.

Review 21 (2022-07-05 - Rating: 5)
I was surprised on how good they have a heart. Was told was not going to charge due do knowledge of the plumber Tyler. Should have called them from the start. Will continue to call them in future, & will refer them to others. We are blessed ,and thank you.

Review 22 (2023-04-03 - Rating: 5)
Our basement had sewage backing up in it. These guys were out the same day I called and had our main line cleaned out in one hour! Will definitely use them again.

Review 23 (2020-09-28 - Rating: 5)
We had Brandon install a new kitchen sink (which required working around our water filtration system & uninstalling the kitchen faucet then reinstalling it), install a bathroom faucet and clean a drain in another bathroom. He was very professional and worked efficiently. He was also a very friendly and kind young man. We will definitely ask for Brandon in the future! Bruce and Kathy Heim

Review 24 (2021-02-28 - Rating: 5)
Bob Frame plumbing has helped us for years. Their work includes sewage pump installation, new water heater, shower repair, kitchen sink and plumbing replacement. They are professional, courteous and effective. We always call them first!

Review 25 (2021-02-11 - Rating: 5)
I owe so much to these Fine People. They figured out an odor problem In my basement. Years of awful smells in Basement and bleach down drains. They knew exactly what to do. If I remembered names I would list them. They are a team that works together. I waited for a month after they worked on it to see if it was really true that it was fixed. IT IS. AMEN. I would certainly recommend this company. Thank you.

Review 26 (2021-08-23 - Rating: 5)
This was a great experience with this company. The installer was professional, friendly and the company did a fantastic job after clearing all of the water was removed from the broken water heater which they replaced. I recommend them to anyone needing any plumbing service!

Review 27 (2024-07-30 - Rating: 5)
Freddy & Danny were kind and got the job done. Thank you.

Review 28 (2020-06-10 - Rating: 5)
I’d give them 6 stars if i could I’ve used theirService a couple times and if you don’t want to be ripped off use bob frame they are honest and quick whenever I’ve had plumbing emergencies.

Review 29 (2021-05-08 - Rating: 5)
They were very professional and courteous. Installed my new sink and toilet and hooked up drain and waterlines in my crawlspace in half a day! Highly recommend!

Review 30 (2024-03-04 - Rating: 5)
Bob Frame Plumbing handles the big jobs at my company and those that feel big at my home, and they are always prompt and professional.

Review 31 (2021-03-22 - Rating: 5)
I cannot express my gratitude enough!! I live 4 hours away, my mother in law had a terrible leak from her water heater. She had called several plumbers and nobody was able to come out and help her. I called Bob Frames and they had someone at her house in less than 30 minutes to shut off the water, help her get it cleaned up and repaired.

Review 32 (2020-01-06 - Rating: 5)
Two young men just left, they had a hard time clearing my kitchen sink, but stuck with it and Success! Cleaned up after they were done, very fair price, would definitely recommend them!

Review 33 (2024-10-20 - Rating: 5)
Would refer to anyone, always there to help!

Review 34 (2018-10-09 - Rating: 5)
After having two different plumbers come to my home and both not able to fix the issue with my kitchen sink and both stating it was an issue with my main line quoting me a high amount of money to repair, Bob Frame not only fixed the problem (and it was not the main line) it took less than an hour to do so.I am so happy I called them before allowing any other work to be done with the main line.

Review 35 (2019-01-19 - Rating: 5)
If you have a plumbing or HVAC issue in Michiana; this is the company to choose... period. In my experiences, there is no other locally owned/operated company that comes close to service, time tables and price. Look no further. - Michael Guy, South Bend, IN

Review 36 (2021-05-19 - Rating: 5)
Installed liner in sewer pipe. Employees were courteous and very professional. Kept us informed of everything. Will use again

Review 37 (2023-04-10 - Rating: 5)
They were quick and very considerate while taking care of our plumbing problem.

Review 38 (2023-05-10 - Rating: 4)
Easy to work with. Professional crews. Had a difficult septic locate but they found it right away.

Review 39 (2022-06-13 - Rating: 5)
I was very impressed with the quality of workers and the speed at which our clogged drain was fixed. You cant go wrong using these guys

Review 40 (2018-08-27 - Rating: 5)
Guys did a great job on a late Sunday afternoon. Was able to get the job done fast.. Thanks again for your great work..

Review 41 (2024-03-30 - Rating: 5)
Kyler was able to come out and do an in depth septic and leach field inspection and gave me all the information I needed to make an educated decision on how to go about my next project.

Review 42 (2023-12-23 - Rating: 5)
Weve had Bob Frame come out to fix problems at our house and our inlaws house this year. Theyve been quick, honest and fair, and did quality work each time. Very thankful and would recommend.

Review 43 (2024-04-03 - Rating: 5)
Very responsive even on a holiday weekend. Solved my problem without needing a huge fix.

Review 44 (2022-02-02 - Rating: 5)
Excellant service, camera view& completely clearing & flushing our sewer lines, finally a company worthy to their profession.

Review 45 (2023-04-02 - Rating: 5)
Dave was knowledgeable. I have worked with this company in the past. Top notch technicians.

Review 46 (2019-08-09 - Rating: 5)
Excellent service, from scheduling to finished job. Highly recommend them!

Review 47 (2022-10-24 - Rating: 5)
Excellent family of plumbers & wild pony rides back in the late 60s. ..

Review 48 (2021-01-15 - Rating: 5)
Did a great job, reasonably priced, on time, and very professional.

Review 49 (2020-06-08 - Rating: 5)
We were in need of a contractor to address a last minute drain related issue, before a scheduled closing on a home. Little did I know that Leslie (a childhood classmate) would answer the phone & make the request a reality. Same day service was arranged. The guys arrived as scheduled, putting all essential measures in place (shoe covers, masks, drop cloth, etc); true professionalism. As far as we know, the issue appears to be resolved & happy buyers are enjoying their new home!

Review 50 (2022-09-01 - Rating: 5)
Very good service. Exactly what we needed in this day and age where customer service is neglected.

Review 51 (2020-03-18 - Rating: 5)
Got service from them yesterday because my floor drain in my basement was backing up and not draining properly. The person who answered the phone when I called was friendly and explained what my issue may be, how much it would cost, and when they would be here. She also answered my questions. The guys were here the same day I called, explained to me what was wrong, and fixed the issue. Also got a year guarantee due to my issue being tree roots. Charged $190/hour and they were done within an hour.