Roto-Rooter Plumbing & Water Cleanup
Located in Somerset, New Jersey
Address: 80 Veronica Ave #100, Somerset, NJ 08873, United States
Phone: +1 732-448-0160
Rating: 4.8
Services
- On-site services
- Language assistance
- Repair services
- LGBTQ+ friendly
- Appointment required
- Credit cards
- Credit cards
Categories
- Plumber
- Contractor
- Drainage service
- Excavating contractor
- Repair service
- Water damage restoration service
- Water filter supplier
- Water softening equipment supplier
- Water testing service
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-11-08 - Rating: 5)
I had a last-minute request to replace the garbage disposal late in the evening, and they accommodated it. Brendon came on time, and he has a great personality, is patient in listening to the customers request, and is knowledgeable. I definitely recommendItās a bit expensive, but its excellent service and timely. -
Review 2 (2024-09-21 - Rating: 5)
Kyle was professional and friendly. He arrived not long after I called and worked quickly and with great care. He was sure to wear protective booties as to not track anything through my house. He clearly explained the process and cost. Then he got to it. He fixed my problem, quickly cleaned up, completed paperwork and payment and left. Excellent customer experience!! -
Review 3 (2024-10-09 - Rating: 5)
I have had a wonderful experience with everything Roto Rooter has done so far to repair my home.Ā Im so glad I called your company to handle my emergency.Ā The speed and professionalism that your people demonstrated during this ordeal definitely helped to prevent additional damage to my home in the form of mold. I will refer anyone I know who has a similar loss to their home because of the great work you do. Its been a long time since Ive has such a pleasant experience with any company. Keep up the great work!!!!!Respectfully Yours,Charles B. JonesUS Army, Major (Retired) -
Review 4 (2024-10-06 - Rating: 5)
Joseph was excellent! I called to have someone come and check out some plumbing issues and he was here almost immediately. Extremely professional, knowledgeable, and helpful. I would definitely recommend their services. -
Review 5 (2024-07-10 - Rating: 5)
What an amazing service. Called at 4 truck was outside at 6:45! Got the job done asap! No more more leaking! I highly recommend Rodney! -
Review 6 (2024-09-20 - Rating: 5)
Dmitriy did a wonderful job of repairing the leaking toilets. The meter is no longer running and increasing our monthly bill.They came on time, inspected thoroughly and got the job done. Wonderful job and impressed by Roto-Rooter. I would highly recommend to anyone looking for plumbing services! -
Review 7 (2024-09-22 - Rating: 5)
Scott was a pleasure to work with. He was able to quickly diagnose the issue, coordinate the parts, and efficiently work through the install in a timely, clean, and professional manner. I absolutely recommend him for anyoneās service needs. -
Review 8 (2024-07-27 - Rating: 5)
Damian N did a fabulous job with my repair and explained good ways to maintain my plumbing. He was courteous and efficient. With customer service as a top priority for any company, Damian was great representative of his employer. -
Review 9 (2024-10-01 - Rating: 5)
I have to say Roto-Rooter service was excellent, Joseph was friendly, very knowledgeable technician brokedown the assessment taken of what was needed to resolve the situation in timely manner. I would recommend their services.Thank you guys !Terril Joachim -
Review 10 (2024-09-27 - Rating: 5)
Sai was great, he did a great job in great time and detail in cleaning out the drain line for the tub. He was also very polite and energetic in doing his work, I was very satisfied with the job he did. -
Review 11 (2024-10-19 - Rating: 5)
Dmitriy from Roto rooter, was polite, efficient in fixing an under the sink water leak and gave us tips and useful info to prevent potential issues with water drainage. Saved our Saturday morning! -
Review 12 (2024-10-13 - Rating: 5)
I had wonderful experience with the service I got. He was professional and experienced. He showed up on time and gave me useful tips for the future. -
Review 13 (2024-07-27 - Rating: 5)
Damian was extremely professional and quick to diagnose the issue and made the repair even though I was prepared for replacement of the whole food dispenser. Would definitely recommend him. -
Review 14 (2024-10-14 - Rating: 5)
Dimitry is nice guy and was on time ,did good job opening my clogged sewer line. Was quick and handled professionaly. Thankyou. -
Review 15 (2024-07-06 - Rating: 5)
Pleasantly surprised by the techs sent by. From Jerry (jetting tech); Chis (salesperson); Adrian, Jack (not sure if got his name right), Santos, Mark (clean up and removal); Jordan (equipment tech?)ā¦ all very courteous and professional. Never hesitated to answer any question nor clarify any doubt. Highly recommended! -
Review 16 (2024-10-04 - Rating: 5)
Super fast, called and they were there within the hour. Explained everything thoroughly and then was very quick and clean with the service he provided. -
Review 17 (2024-07-13 - Rating: 5)
Very happy with the emergency service we received last night. They came quickly and resolved our clog. The technician Rodney was professional and very helpful. Thank you!!! -
Review 18 (2024-10-03 - Rating: 5)
Jaelin arrived shortly after I Callieās and quickly resolved the toilet clog. He was friendly and courteous. -
Review 19 (2024-03-04 - Rating: 5)
Robert is very professional. He called 30 min ahead of time to let me know he was on the way and arrived 2pm on the dot. Was able to unclog two drains, the bathroom vanity and the bathtub. He is very thorough and ensured that all debris and hair from the previous tenants were cleared out. Extremely communicative with the new tenant and with myself as I had requested before and after videos. I will definitely be using him for future. Thank you Robert. Excellent work. -
Review 20 (2024-09-22 - Rating: 5)
Joseph was amazing! He was great to work with and provided insightful advice! Totally recommend him and Roto-Rooter!!!! -
Review 21 (2024-07-01 - Rating: 5)
Jordan, Dave and Coby were very professional and helpful. They truly outshined every else with whom we dealt from Roto Rooter. Those others were remiss and did not communicate with us and/or with their coworkers, which caused us a lot of unnecessary, waiting time. -
Review 22 (2024-10-07 - Rating: 5)
Dmitry and Anthony was very efficient and professional! They got the job done no more leaks from my kitchen sink ! Thanks ! -
Review 23 (2024-09-28 - Rating: 5)
Leo provided excellent service! He was thorough and answered all our questions. 5/5 work and customer service. -
Review 24 (2024-04-13 - Rating: 5)
Jordan came to take the fans/dehumidifier out of my kitchen after being in there due to a leak. He was great about keeping me informed as to his whereabouts both times that he came to do a moisture reading. Great service! -
Review 25 (2024-07-18 - Rating: 5)
Rodney is a great plumber. Professional, patient and knowledgeable. He made this experience as positive as possible. -
Review 26 (2024-10-02 - Rating: 5)
Great communication and competency.Very rare commodity nowadays. Technician Joseph got the job done. -
Review 27 (2024-09-30 - Rating: 5)
Excellent service, punctual, polite and just all around awesome experience with an awesome Technician. Thank You Mr. WOJCIECH Great Work -
Review 28 (2024-03-16 - Rating: 5)
Awesome service. Joel and Ali were extremely professional, diligent, and worried about making sure they did not make a mess. Honestly, a fantastic experience. High value to cost for sure, as what they did was a larger job and they really helped our family out. Thank you Joel, Ali and the Rotor Rooter team. -
Review 29 (2024-10-01 - Rating: 5)
Joseph Very respectful quick and got the job for a very reasonable price would definitely call back when needed -
Review 30 (2024-10-09 - Rating: 5)
Juan was outstanding. Super helpful and came late on a Sunday. Couldnāt be happier with the service he provided. -
Review 31 (2024-06-23 - Rating: 5)
Jordan was my water restoration tech and he was amazing. He was very informative and prompt. I would recommend his services to anyone. -
Review 32 (2024-09-21 - Rating: 5)
My professional Justin was very easy to work with, explained the issue clearly and transparently( and fixed the problem in no time. -
Review 33 (2024-07-13 - Rating: 5)
Rodney was awesome and very professional. He came to our rescue on a Friday night and quickly resolved our issue. Thanks a million!!! -
Review 34 (2024-07-12 - Rating: 5)
Jordon did a really good job. He let us know that he was on his way. Once here, he did his job quickly and efficiently. -
Review 35 (2024-07-05 - Rating: 5)
Rodney is the absolute best. He is knowledgeable and fixed my drain problem. An absolute professional. I would give him 10 stars if I could. -
Review 36 (2024-10-18 - Rating: 5)
Issue : Under my sink ( pipe )Plumber : Mr. Dimitri Was on time, knowledgeable and got it all sorted. -
Review 37 (2024-09-25 - Rating: 5)
Jamil and Nir did an excellent job clearing up a clogged toilet and shower.I definitely recommend this company. -
Review 38 (2024-10-07 - Rating: 5)
The staff were all very catering and accommodating to my situation. Continuously working hard throughout the process. -
Review 39 (2023-11-01 - Rating: 5)
Jerry #2691 serviced an emergency at our community center in downtown Newark and he handled every detail, from detection of the problem to the immaculate cleanup, with a smile and professionalism. He was there until late in the evening but was warm and friendly and helpful without a beat of anything other than great service and kindness. He is an asset to your company and his own reputation because I would recommend him 1000 times over! Root Rooter handled the emergency that will ensure that we open on time for our clientele in the morning! JERRY IS A SUPERSTAR AND SUPERIOR AT HIS JOB!!! -
Review 40 (2023-10-24 - Rating: 5)
Mr. Rodney was extremely helpful with the situation at hand. He handled it professionally and accurately, all while being punctual and efficient. We are very grateful for a job well done. Would definitely recommend for future use -
Review 41 (2024-10-09 - Rating: 4)
Professional tech came in did the required job, with no extra pressure. Left no mess and in a timely fashion. -
Review 42 (2024-03-18 - Rating: 5)
Great experience with Roto-Rooter! Robert was my plumber and he went above and beyond to make sure the work was done right. Appreciate his attention to detail and level of service - thanks so much. -
Review 43 (2024-10-06 - Rating: 4)
The tech came to clean a kitchen drain $695..very expensive..however the tech was polite and did a good job. -
Review 44 (2023-10-23 - Rating: 5)
Our toddler flushed a toy down the Toliet which caused a back up. We called at about 7:30pm and was told we could have someone arrive between 8-10pm. We received a call when the plumber was 30 mins out. Our plumber was great, knowledgeable, understood our situation and was able to get the problem managed within 10mins. He also had a great person. Prices did not come out of thin air and were based off of a booklet they had. Our plumber provided options if the tool he had didnt work and had his own shoe covers which were amazing! -
Review 45 (2023-10-18 - Rating: 5)
Excellent workers who arrived punctually and were very professional in their execution of the difficult job they had to do for me. I had a blockage that paralyzed my kitchen and washing machine as well as rusted pipes and they explained what they were going to do before doing it in a clear and understandable manner. Highly recommend Williams. -
Review 46 (2023-10-16 - Rating: 5)
Had a leak and they came same day ! After arriving he said he needed to come the same day. Rodney was great and professional! Work was completed with satisfaction. I would recommend Rodney for your plumbing needs! He deserves a raise! -
Review 47 (2023-10-27 - Rating: 5)
Rodney was very professional and very knowledgeable. I thought we were going to have to redo the whole kitchen plumbing to move things around but he came up with a great idea to do the work in the basement which saved us a bunch of money! Will definitely recommend and use for future plumbing projects! -
Review 48 (2024-03-26 - Rating: 5)
Robert excelled in his plumbing task, skillfully replacing kitchen sink valves. Ran into some issues with changing valves but quickly resolved them by promptly visiting Home Depot and successfully completing the job. -
Review 49 (2023-04-20 - Rating: 5)
John was our service technician and he was very knowledgeable and took his time explaining the issues we were facing. He is a great representative of the company. John even took the time to make sure he took good care of the house putting tarps down to protect our floors. Will recommend john to my friends and family. Thanks John! -
Review 50 (2023-10-24 - Rating: 5)
Rodney did an excellent job with the work at my house. He was professional and got everything done efficiently while paying attention to detail. I will definitely be requesting him next time I use Roto-Rooter -
Review 51 (2023-10-17 - Rating: 5)
One of the best guy at plumbing is Rodney. He was able to detect and fix multiple leaks in my house!!! The utility room is too tight but he was able to slide under the HVAC vent and fix the problem, with so ease..I dont usually give ratings but this guy is mind boggling!! -
Review 52 (2024-10-13 - Rating: 5)
I am very thankful for the honesty and clear pricing and process for diagnosis of my issue. -
Review 53 (2023-10-20 - Rating: 5)
Leo was absolutely the best. He explained everything we needed and then did what was said. He was friendly professional and if I could I would only have Leo for all my plumbing needs. Do not hesitate!!! -
Review 54 (2024-12-07 - Rating: 5)
On time and assisted with my issues without upselling or unnecessary things. A+ -
Review 55 (2023-08-22 - Rating: 5)
Adrian and Mark did a great job cleaning up my basement. They were both professional and personable. They made my wife and I feel at ease and reassured us everything would be cleaned and disinfected. Highly recommend roto-rooter! -
Review 56 (2024-09-26 - Rating: 5)
The best service!!! Dmitriy Sobol is so helpful, amazing, professional, and wonderful! -
Review 57 (2023-01-07 - Rating: 5)
The technician was great and explained everything he had to do and told me what he found. He honored a guarantee from around 4 or 5 months ago and theyre going to follow up with a camera inspection. Also I called late Friday afternoon and they showed up within a couple of hours, awesome! -
Review 58 (2023-10-16 - Rating: 5)
Overwhelming problem, but you took care of everything from the first visit!! A thorough coordination of crews that addressed the issues and instilled confidence from the start!! What a relief!! I knew the scope of the work. And Rotorooter was the answer!! Highly recommended!! Thanks, Dimitri- team leader! -
Review 59 (2023-03-24 - Rating: 5)
Roto rooter are the best! I was hesitant to call plumbers because they break your bank but this one fixed our toilet, installed flush kit and bidet at a very reasonable rate. And the service was amazing! Thanks to Wojciech the Plumber! He was super kind and expert! I would highly recommend them! -
Review 60 (2023-10-20 - Rating: 5)
Rodney is the best Plumber I ever had hands down. Very professional and respectful especially around my young kids. Even played a game of basketball outside with My son. How awesome! -
Review 61 (2024-10-03 - Rating: 5)
Kyle did an excellent job! Came quickly and got the job done -
Review 62 (2024-09-22 - Rating: 5)
Great techs and the price was not as bad. Will call them again -
Review 63 (2023-05-31 - Rating: 5)
The technician was on time and knowledgeable. He helped us reconnect the sink after we had replaced the countertops. He also fixed the leak in the garden hose connection. Price was reasonable too. -
Review 64 (2022-12-28 - Rating: 5)
We were in desperate need of repair for our toilet since we could not allow any water to run down the drain from anywhere in the house. All water was coming up through this one toilet. The plumber came as scheduled and took care of the problem at a reasonable cost. He was also super nice. We would highly recommend this company.Thank you Roto Rooter! -
Review 65 (2023-10-12 - Rating: 5)
Dimitry Sobol exceeded all expectations as a plumber. His expertise and professionalism were evident from start to finish. He arrived promptly, assessed the issue with precision, and executed the repair seamlessly. Dimitryās attention to detail was remarkable, ensuring every aspect was meticulously addressed. -
Review 66 (2024-11-19 - Rating: 5)
Roto Rooter was great! Highly recommend. They were available to come when I needed them, and they were friendly, knowledgeable and efficient. And they fixed our clogged drain. -
Review 67 (2023-05-23 - Rating: 5)
First experience using roto rooter was excellent! Scheduling was easy and convenient. John exceeded our expectations and will definitely request him for any future services. Thanks again! -
Review 68 (2023-05-20 - Rating: 5)
The drain line of my kitchen sink was clogged. They repaired the problem, but at a very, very ridiculously high price. The service man was knowledgeable and polite and did a great job. -
Review 69 (2024-03-26 - Rating: 4)
The service was relatively easy to schedule (courtesy of the efficient agent on the phone). Robert, who came to the house, was professional, friendly, and thorough. -
Review 70 (2023-10-15 - Rating: 5)
Jerry came out and hydro jetted our main line. He was extremely professional and did a great job keeping the area clean. Would highly recommend him and Roto Rooter -
Review 71 (2021-07-03 - Rating: 5)
Had an issue with my toilet backing up.. Tech 3145 serviced my home and did an EXCEPTIONAL job. He was very professional and answered all of my questions which put me at ease. My toilet was repaired the same day and I couldnt have been more pleased. Would most definitely recommend. -
Review 72 (2022-05-07 - Rating: 5)
Excellent service, I had a sewer pipe clog which caused a toilet to back up. I called Roto Rooter and explained the situation, the representative was very nice and explained what to expect when the plumber arrived. I received a phone call & text with in 30 minutes of my initial call that a plumber would come within the next 30 min. When he arrived he was very nice, professional & did a very clean job. He explained the problem and offered suggestions how to keep it from happening again. I was very pleased with how Roto Rooter handled the job from beginning to end. -
Review 73 (2024-07-27 - Rating: 5)
Kind, courteous, professional & knowledgeable. Damian is an incredible technician! -
Review 74 (2018-12-26 - Rating: 4)
Normally I am very apprehensive to call these service companies because of previous poor experiences with the service personnel, however in this case our plumber Victor was exceptional. He was truly concerned about the issue, was extremely polite and courteous, made sure everything was protected and kept the work site clean and neat. He also reassured us that he was with us until the clog was cleared. I hope the company realizes what a gem this guy is. The communication from him was excellent as well, he called me to let me know that he was 30-45 minutes out and arrived on time with a great attitude. That being said, the company has a flat rate policy which worked out to, in our case, approximately $260.00/ hour. I dont mind paying well for good service, which I absolutely got, but the cost was unreasonably high. I am in the service business and with flat rate pricing, if your job goes smoothly and quickly then you are subsidizing someone elses job that required more time. I have a problem with that, even if Im the beneficiary. Id rather see a minimum charge and then be billed by the hour. Again, the service was absolutely top notch but Im not sure Id call again due to the pricing structure. Victor gets 5+ stars- the company, due to its pricing structure gets 3 stars. -
Review 75 (2021-02-24 - Rating: 5)
Dmitry was incredibly professional and thorough throughout the whole process. He was very patient with me as I asked a ton of questions because Iām a new home owner and Iāve never had to deal with this before. Iām very happy with the service. He was efficient and walked me through what I should do moving forward. Iām very pleased with the overall service. I will absolutely call Rotor-Rooter again if I have any problems and I will be requesting Dimitry for all my plumbing issues moving forward. -
Review 76 (2022-06-24 - Rating: 5)
We got main drain clog and have water all over the basement. We see good reviews of Roto-Rooter so decided to give a try. Phone got answered in 5 sec and they sent technician immediately! Scott arrived in 15 mins, very professional, super easy to communicate, identified the problem quickly and got everything fixed. We appreciate their quick turnaround service and will definitely recommend to everyone! -
Review 77 (2023-04-06 - Rating: 5)
John was professional, friendly and was pragmatic about what steps he should follow in order to keep the price affordable for our family. Once He cleared the clogged pipe he called his associate to come to the house with the camera. They showed us the problem and suggested a plan of action, and gave their opinion based on their years of experience in the field. We would recommend John and Joe to our family and friends. GBM -
Review 78 (2022-11-01 - Rating: 5)
Adrian (plumber #3329) was so helpful to me! He was on-time, transparent, and thorough. He talked through the costs with me and made everything as simple as possible. He left my place in great condition as well. Highly recommend him! -
Review 79 (2023-10-22 - Rating: 5)
Gregory and the other plumbers that came from Roto Rooter were kind, courteous, and professional. I appreciated their help, and the fact that the service is warrantied. -
Review 80 (2020-10-21 - Rating: 5)
Peter and Patrick fixed the leak under my sink and also replaced 4 valves for hot and cold water, dishwasher and outside faucet. Absolutely did a great job. Peter explained everything and answered all my questions. Theywere courteous and respectful of my house and thoroughly cleaned up before they left. I felt the fee was very reasonable for all the work. Definitely would use again. -
Review 81 (2024-04-20 - Rating: 5)
Rodney was very friendly and knowledgeable on all the topics with the piping. Shame I had to meet him through our toilet flooding, would recommend. -
Review 82 (2022-12-31 - Rating: 5)
Adrian Vicente was the companyās employee that came to fix my plumbing problem. He was on time, very professional and knowledgeable. He fixed the problem and cleaned up his mess. I would highly recommend Rotor rooter for your plumbing needs. -
Review 83 (2016-11-18 - Rating: 5)
Peter did a fantastic job on our downstairs bathroom! Our appointment time was 10am but Peter was running late. He made sure to keep us contacted in letting us know exactly where he was and how long it will take for him to get to our home. Once he got here, he was very efficient, and took his time to make sure the work was done perfectly. We are very happy with the end results! -
Review 84 (2021-06-10 - Rating: 5)
I called them late at night and they said they could come in 4 hours but I asked them to come the next morning. They then said they would arrive between 8 and 10 am and Dimitry was right on time 5 minutes before 8 am. He arrived and he was thorough and professional. Checked out the leak and determined fairly quickly it was the water line connected to the refrigerator. He was diligent and repaired it quickly and well. I was very pleased with his work and demeanor. -
Review 85 (2024-10-02 - Rating: 5)
Leo was right on time. Explained everything. Pleasure to deal with. -
Review 86 (2018-04-22 - Rating: 5)
Needed a plumber to replace a toilet. Our service technician Claudio was great. He was able to come out the same day within the time frame given. he gave us a good price. The work was done quickly and properly. Would definitely use them again! -
Review 87 (2023-09-11 - Rating: 5)
Service was provided swiftly and professionally. The service technician Scott, was knowledgeable and respectful. His work was meticulous and certainly is an excellent representative for the company. -
Review 88 (2021-02-04 - Rating: 5)
Christian was a great service man. He followed all the Covid protocols in place and was extremely respectful of our home. He was quick with repairing our toilet. I hope to never have to have my toilet repaired, but if so, I will definitely be calling him. Great professional, great plumber. -
Review 89 (2023-01-22 - Rating: 5)
Technician Adrian was outstanding. He took the time to assess the issue and explain it and our options. Then he cleared the drain and gave some helpful tips for regular maintenance to help prevent the issue in the future. -
Review 90 (2024-04-15 - Rating: 5)
The service was amazing and timely as well. Gave us a clear understanding of different repair options based off our needs. -
Review 91 (2021-09-30 - Rating: 5)
We had Dimitri come and unclog our kitchen sink. He was able to fix the problem in a timely fashion and he thoroughly explained how to prevent this from happening in the future . We are so grateful he was sent. We will definitely be asking for him, if we ever need his services. Thank you Rotor Rooter for having such a pleasant employee . Great conversation and over all great person -
Review 92 (2024-10-03 - Rating: 5)
Technician Joel 5008 was very profesional and did a very clean job. Worth every penny. -
Review 93 (2024-10-05 - Rating: 5)
Joel was extremely neat and cleaned up afterwards. Fix the problem on the 1st call, unlike other plumbers Iāve used in the past. If I ever need any plumbing I will be using Roto Rooter -
Review 94 (2021-09-24 - Rating: 5)
I have been a customer with this company for several years. Roto-Rooter is dependable for big as well as small jobs. Their plumbers are courteous and professional. Today, Eric arrived at my home on a timely bases. He was able to explain what the problem was and made the necessary repairs. He left the work area neat and clean. I will continue using Roto-Rooter for future jobs. -
Review 95 (2018-01-31 - Rating: 5)
The tech that came out to our property was awesome! He came within the estimated window and was able to resolve the issue and unclog the sewage line pipe/basement pipe. He went above and beyond when looking for the perfect part that was needed in order to complete the job! The price was a bit high, but the service was excellent. -
Review 96 (2017-03-29 - Rating: 5)
For a week we had several drains poorly draining and backing up in our home. Finally we made the call and a gentleman was at our home in the time frame specified. He was very knowledgeable (14 years experience) and diagnosed our problem fairly quickly. He gave us three options and we decided to go with the most cost effective one. He told us if this doesnt remedy our problem he wouldnt charge us and then we would have to move to the other options. Fortunately after two attempts he was able to clear our drain. He cleaned up and always maintained a very professional attitude. -
Review 97 (2021-11-05 - Rating: 5)
We had a pipe issue that was had 3 different providers come out to try and fix. The first two were unsuccessful after a couple hours of trying. However, we had Bob (2981) come out the third time and he fixed it in under 30 minutes. He was very professional, explained the situation well, was very knowledgeable and easy to talk to. -
Review 98 (2021-12-16 - Rating: 5)
Excellent service- they came quickly and worked efficiently. This was not an easy job, as a fifty-year-old toilet had to be removed before the new one could be installed. Dmitriy was pleasant, knowledgeable and personable. A good experience all around. -
Review 99 (2019-05-25 - Rating: 5)
I shopped around quite a bit before settling on Roto Rooter. They gave me the best price and went above and beyond. We had a major pipe leak fixed and the work the technician did looks amazing. (Peter #2031) Iāve been dealing with so many different companies fixing up our home and with this situation in particular it felt like everyone involved truly cared and wanted to do the best job possible for us. -
Review 100 (2022-06-10 - Rating: 5)
I called at 10pm and had a technician at my home at 7:30 the next morning. He was very professional and efficient. He took care to cover the floor to prevent damage from the equipment, cleaned up well and dida great job explaining everything. -
Review 101 (2015-04-21 - Rating: 5)
Manny and Victor were prompt and very efficient I had to have my main sewer line snaked and cleaned they came in gave a quote and once I agreed started right away. They were very nice and made sure to keep from tracking anything threw my house. They didnt leave without making sure I was satisfied and knew what maintenance needed to be done. The quality of work and their friendly demeanor would make it easy to refer them to anyone and I will be sure to call them again if I needed service again. Thanks again guys you saved the day!!!! -
Review 102 (2018-06-09 - Rating: 5)
Absolutely professionally, Victor was such a pleasant person. He did his best to reassure me he will get the job done and not to worry. I am thrilled with his service and work ethics. I would definitely recommend rotor router to everyone and will use them again. He was in and out in minutes and even on his way out he keep telling me not to feel upset as things happens. He had booties on which surprised me because I have had other service people in my house and I had to tell them to take off their shoes, but not victor, he stopped at the door and put his boot covers on on my mat. -
Review 103 (2023-10-20 - Rating: 5)
Erick was very professional, knowledgeable, and friendly. He made sure I understood the service and quickly troubleshooted the issue. He is the BEST! Thank you for your services. -
Review 104 (2023-04-23 - Rating: 5)
John P. was extremely courteous, knowledgeable and very professional. I would definitely use the services of Roto Rooter as long as John is there. Thanks again! You represent this company very well. -
Review 105 (2016-12-06 - Rating: 5)
We had an excellent experience with Roto Rooter when we needed to have our sewer line replaced recently. Joe was very prompt and professional in making the arrangements for us, and then the work was done by Carlos (tech #429) and Fred (#423). They were professional, neat and thorough in their work and communication, and wonderful to have on our job. We are so grateful for the fine work they did! Highly recommend this team! Plumber in Somerset, NJ -
Review 106 (2024-10-02 - Rating: 5)
I am very happy with the service. Tech was on time, very friendly and personable, did a good job in explaining what needed to be done and how often. I would definitely suggest this company to a friend. -
Review 107 (2021-09-09 - Rating: 5)
The remnants of Hurricane Ida hit us pretty hard in Jersey. Basement was under 3ft of water and my ground level floor also took in water, destroying the drywall and carpet. These guys were the only ones available to assist with the restoration within a reasonable time due to the high volume requests I know was needed throughout the region. Floyd came out the following day and provided a detailed and honest assessment. He was available the entire time throughout the process. The restoration guys(sorry that I canāt their names at this time) were great. They cleared, cleaned and sanitized the basement along with the other room( removed the drywall and carpet) within a few hours. They arrived on time, and were careful with the salvageable items. They Answered all questions in detail. They also saved me an additional headache when they identified a possible termite infestation - Thank You Gentlemen! Ben arrived the following morning to setup the humidifiers to go along with the fans already setup. He arrived the time he said he would and also was extremely flexible in allowing additional time for me to go through any of the belongings I wanted to keep before he would dispose of them. In a crisis, I could not have asked for a better group of guys to get us through this!!! THANK YOU!! -
Review 108 (2023-01-01 - Rating: 5)
The plumber was punctual & professional & did a quick & efficient job in cleaning out the clogged sink drain in my bathroom. I would definitely recommend Roto Rooter to anyone who needs a plumbing service done right. -
Review 109 (2016-07-07 - Rating: 5)
Your Service Tech, Patrick, arrived on time, and was very professional. He very successfully cleared my main drain and also discovered a small leak in the first floor tub which he repaired. He and his assistant were very experienced and took extra time and effort to do the job correctly. I am in the process of selling the house and the slow drains could have affected the sale. Patrick wrote a very detailed report of everything he did as well as an analysis of the drain condition and function. I was very happy with the end result. -
Review 110 (2020-10-29 - Rating: 5)
The plumber was courteous, thorough and very hardworking. He clearly was very determined to clear the clog in my main waste drain, which required considerable effort. He did a good job of cleaning up after completing the job. Roto-rooter kept me informed of the ETA of the plumber. The scheduler was also very courteous on the telephone. -
Review 111 (2024-03-21 - Rating: 5)
Dear Root Rooter firm and mangers it was a Mis understanding on my part with just being a little extra cautious with precious bad experience I am satisfied with Root Rooter services 5 star Thanks Mr. Adam for correcting and addressing my concerns my apologyJames Wilcox -
Review 112 (2024-10-02 - Rating: 5)
Juan was very responsive and detailed in his explanation of services. He located and fixed the source of the leak quickly and efficiently explained the course of action to resolve the issue. I am very thankful for Juanās help in this situation and would appreciate that level of assistance in the future. -
Review 113 (2021-07-29 - Rating: 5)
Gennadiy was right on time, very professional. He walks us though the different options of services and explained the problem. He demonstrated high professionalism in his work and explained clearly then root cause and cleaned nicely. We are happy to have him repair our faucet. I recommend him for any of your repairs. -
Review 114 (2012-11-11 - Rating: 5)
We worked with your technician Errol. He was very knowledgeable and professional and more than pleasant to have in our home. He snaked the drains and then made sure all was working fine before he left. If fact he gave us his card and said to call if we noticed any issues. Once he left the area hi worked in was clean and you would never of noticed he was there. I would recommend your firm and Errol any time. -
Review 115 (2021-06-15 - Rating: 5)
I called to have a clog cleaned...it was a call back from Dec. 2020 when they had originally came to clear main line. Same issue yesterday 6/14/21 the service tech Paul Rasmussen who came was very knowledgeable about situation. He proceeded to do his job and left no mess for me to clean. I totally would use them again as I had a 6 month guarantee from Dec 2020 repair which turned out to be same thing so there was no charge. So I am one happy customer. -
Review 116 (2016-09-23 - Rating: 5)
We had our sewer pipe replaced today by plumbers Carlos (429) and Fred (423) via your Somerset, NJ office. We are more than pleased with the service they did. They were friendly, hard working and most important - honest!! Weve already recommended them to our neighbors.Thanks guys!! -
Review 117 (2019-09-30 - Rating: 5)
I called this morning for a yard drain that was clogged with roots. I received a call back shortly saying someone would be at my house within an hour. Chris was my technician. He gave me a quote and told me if he couldnāt clear the drain there wouldnāt be a charge. At that point I didnāt know if it was a minor blockage or if the pipe was totally clogged with roots. He was able to clear the blockage quickly and get the drain working. I was very pleased that he was able to give me a firm quote before fixing the problem. Excellent service. Thank you -
Review 118 (2020-05-23 - Rating: 5)
Worked with Peter Skubera #2031 and he was absolutely amazing. From start to finish he exemplified what it means to be a professional. Made me feel extremely comfortable and was very clear about the situation. His detailed answers about my problem, and more importantly the solution was outstanding.I would highly recommend the company. From the moment I had contact with the company to completion of my situation, I would give them a 12/10.Amazing work AND amazing people. -
Review 119 (2021-10-08 - Rating: 5)
The service man, Eric, was extremely professional. He was entering a contentious environment between a tenant and landlord, and instead of abandoning the job entirely, he was patient, communicated with his dispatcher and the landlord and the landlordās handyman until a solution was finally reached and he was able to perform the service. Which he did with competence and poise and calmness and courtesy. I am very sorry that he Had to endure so much and so grateful that he stayed to complete the job. -
Review 120 (2023-10-18 - Rating: 5)
Christian from RotoRooter was extremely helpful, knowledgeable, polite, and courteous in assisting me with my plumbing issue. Would definitely call them again. -
Review 121 (2016-05-21 - Rating: 5)
Called for a backed-up kitchen pipe and asked for a weekend appointment. We were given one the next weekend. The technician was very polite and professional. He made sure to let us know what he would be doing before he started and fixed our problem. Very happy with the service. -
Review 122 (2020-07-09 - Rating: 5)
I had some major plumbing issue but Adam 4094 and Joe 1483 was a great help. They were extremely responsive and professional. They made things easy and took care of all the hassle away from me as the customer. Even though plumbing issues can be a huge headache, Adam and Joe was there to help me through the problems. Very good service and knows exactly what the next steps and solutions are. -
Review 123 (2021-04-04 - Rating: 4)
Service Tech was very professional and repaired my clogged toilet issues.The only issue I experienced was an appointment time. I was scheduled between 8 AM - 12 Noon. When they did not arrive I called & was told they did schedule me for that time but was not sure what happened.They came eventually at 3 PM.I do not believe it was the techs issue as he was sent to another call..Otherwise I was pleased with them. -
Review 124 (2021-06-25 - Rating: 5)
2 previous contractors came , neither finished the work. Called roto rooter and they sent help ,within 5 mins the technician was in route. He walked and reviewed the work. Competently he repaired and solved ALL of the issues we were havingā¦. Very prompt, courteous and professional. Also very clean work. Overall it was a comfortable exsperience and I fully trust the work performed.Thank you -
Review 125 (2018-04-13 - Rating: 5)
I had a problem with one of the pipes in our basement I had to come early from work and being stressed about this and finding water in my basement but once your operator sent Claudio Ramos and Mike all of it was fixed! They were so professional and very confident on what they do that all my stress was gone and in a matter of an hour they were done! I am so happy I called and placed my trust on you guys and happy you have such wonderful employees! Thank you! -
Review 126 (2020-10-20 - Rating: 5)
My father hired this company to help with flooding in our laundry room. The professional made sure that flood was addressed by using a snake to unclog issue at the source. He helped with the issue we were presented with and made sure to inform us necessary steps to repair the issue at the source. Overall satisfied with service and Informative staff. -
Review 127 (2018-10-08 - Rating: 4)
Lets face it - weve all heard horror stories about plumbers and the second you get a clog, you feel helpless. We were very pleased with the two techs who took care of us! They were friendly, explained everything to us thoroughly, and offered us some preventive measures. Sure, no one wants to spend the money to have this kind of work done but it was nice to have people who really worked hard at providing top notch service. -
Review 128 (2018-04-16 - Rating: 5)
We received excellent service from Wilner! He arrived within the time frame and worked tirelessly until our problem was repaired. Definitely would recommend if you have an issue especially a clog-- really know what they are doing. -
Review 129 (2017-06-23 - Rating: 5)
I was delighted by the service provided by the plumber, Nir, who visited my home and completed four jobs in one day! He was efficient, courteous, and responsive to my needs. While he was there, I had to be rushed to the hospital; he stayed to finish the job while my mom attended to the house and my son in my absence. He didnt skip a beat! I am grateful for his expertise and patience; I would HIGHLY recommend him and his service to anyone! -
Review 130 (2022-01-23 - Rating: 5)
Called this business when another provider was a no show. They were professional, courteous and arrived on time. Rob did a great job fixing the clog within our home. Will definitely call again. -
Review 131 (2024-10-08 - Rating: 5)
Understood the situation well and applied various ways to solve the issue. Jerry fixed it and explained future solution that can solve the same issue by myself. In addition, he cleaned all areas that he worked. There is nothing I need to clean. -
Review 132 (2024-04-05 - Rating: 5)
Great work I would recommend him to anyone. Rodney is very professional and efficient. Thanks for your great work. -
Review 133 (2024-08-01 - Rating: 5)
Jordan came by today to help finish up our water troubles and I am very happy that he was our technician. Jordan was very kind and courteous and talked through everything that was being done. He answered any questions that we had and was extremely helpful. I cannot recommend Jordan enough if this issue was to happen to anyone that I know! Thank you so much Jordan and Roto-Rooter! -
Review 134 (2024-03-17 - Rating: 5)
The technician arrived promptly. He was able to find and resolve the issue quickly. Im very happy with the service. -
Review 135 (2021-07-16 - Rating: 5)
Gabriel T., our technician was on time, explained to us what was wrong and the steps he had to take to unclog our laundry sink drain. We were well informed of the price and the process. He completed the job in a timely manner. Our drain hasnāt clogged since. -
Review 136 (2021-07-09 - Rating: 5)
Peter came out and did a stellar job for us. Extremely personable technician who is masterful in his craft. Made several recommendations for the future well being of our plumbing. Would highly recommend! -
Review 137 (2021-08-23 - Rating: 4)
Water coming up through drainage hole in basement due to the torrential rains from Hurricane Henri. Paul the technician arrived and immediately assessed the issue that the sewer lines were clear and that due to the saturation of the ground the water could not drain out properly. A sump pump was suggested. I was satisfied with the service and diagnosis from Paul, who was very professional and personable, even though it was late in the evening. Very reasonable cost also. -
Review 138 (2016-04-10 - Rating: 5)
I needed emergency plumbing and they came out the very same day. The technician, Cruz, was very professional and knowledgeable, informed me of all my options and answered my questions. He completed the job neatly and quickly. I was even able to use a coupon. I am very satisfied with the service. -
Review 139 (2015-10-10 - Rating: 5)
I requested a Saturday morning appointment online late on Friday night. Stewart arrived soon after I received a confirmation call at about 10am on Saturday morning, and within an hour and a half hed assessed the problem, run out to buy a part, and finished the job so I have running water in my kitchen again. He gave me an estimate before performing the work and then a complete breakdown of the cost when he finished (without my even asking!) and his estimate was almost dead-on ($9 higher than the actual cost). As a bonus, he was polite, friendly and generally awesome. (Tracey, who called to confirm, was also super nice.) Thanks, Roto-Rooter! I will definitely recommend your service to others. -
Review 140 (2019-09-04 - Rating: 5)
I worked with Peter (#2031) and he made it a priority to show me what he was doing so I could1. Be confident he wasnt trying to trick me and charge me for nothing2. Do some of the simpler work myself in the future if possible.He was an incredibly nice, thoughtful person. He even walked me through other areas of plumbing that I was not having trouble with and told me how to maintain them as best as possible. He didnt have to do this- Hes just a nice person. If you need a plumber, ask for Peter (#2031)-You will not be disappointed. -
Review 141 (2015-12-11 - Rating: 5)
We made an online appointment Thursday night for the next day. John Winfield arrived at 8:30, assessed the situation and had everything solved within an hour. He was very courteous, showed great interest in our animals, did a great job and left the sink and floor very clean. -
Review 142 (2017-05-26 - Rating: 5)
The Roto-Rooter serviceman arrived promptly as scheduled. He was friendly and informative. He took time to review my concerns and thoroughly inspected our drainage system before beginning the clearing and cleaning. He went to work quietly and efficiently, so much so that I went back to my own chores after answering any questions he had. He serviced both the drains inside the house and the main drain leading to the city sewage system. He thoroughly cleaned and sanitized areas around the drain outlets where he had been working and readily provided RR pipe treatment additive that I have been using over the past couple of years. He also explained all of the charges to my satisfaction. What more could a customer expect in this situation. His competent and thorough services is precisely the reason why I have come to rely on Roto-Rooter to keep our drains working properly. Michael Adas, 35 S. Third Ave., Highland Park, NJ 08904 -
Review 143 (2020-10-19 - Rating: 5)
We had the pleasure of Patrick coming to help us when our ground floor toilet began to spit up old toilet paper and move. He was on time and such a great guy. He was upfront about what he thought was wrong before performing his full inspection and gave us estimates based on the different avenues we could take. He also gave us tips on how to make sure this type of thing didnāt happen again and common mistakes people make. He was friendly the entire time and made us feel safe having him in our home. He also wore the proper PPE and followed cleanly procedures. What seemed like a horrible situation was taken care of with ease and thatās all thanks to Patrick! -
Review 144 (2017-02-24 - Rating: 5)
I needed plumbing service early on a Sunday morning. I called around and no one answered or returned my call. Roto Rooter answered right away and gave me a time frame right at that moment, and it was a very reasonable time frame. Dispatch told me between the time I called and 1 pm. They also did not have a service call charge. Other companies did, regardless if you used them or not. Patrick was at my house by 10:40 am and was very kind and professional. He took the time to explain the issue to me and even a few helpful tips to avoid future problems. He was very neat and kept his work area clean. I am overly satisfied with the service Patrick provided. I would highly recommend Roto Rooter (and Patrick!) -
Review 145 (2013-01-14 - Rating: 5)
We had an emergency yesterday - a Sunday afternoon. Our main water line was clogged with paper (thanks to our 7 year old), and water was pouring into our basement. We needed a plumber quickly. So we called Roto-Rooter of Somerset, NJ, and they were here within an hour. The customer service rep was friendly and reassuring. And out tech, Joshua, was outstanding. He assessed the issue quickly and fixed it with great care and a good sense of humor. We were blown away. Great ending to a difficult situation. We are grateful. -
Review 146 (2023-11-02 - Rating: 5)
Dimitry is their best asset. Arrived within the allotted time frame, explained the situation, worked clean and efficiently and solved the problem. A class act, and superlative service. Thank you Dimitry. -
Review 147 (2021-12-08 - Rating: 5)
Patrick came to fix out toilet. Patrick was very professional... He assessed the issue... Knew the correct protocol to get authorization. It took Patrick very little time to fix the situation and he explained what happened and waited until I tried to flush without problems. Thank you Patrick for all your help. Happy holidays to you and all. -
Review 148 (2017-03-03 - Rating: 5)
I had a wonderful experience with Plumber772-Keith. He was punctual and was such a kind and caring person. He was very knowledgeable and explained things very well. He gave excellent service and went the extra mile to help me with the drain problem. Thank you so much. -
Review 149 (2017-11-30 - Rating: 5)
Scheduled a service call online late last night. The tech was here today by 9 am. Peter, the tech, was very professional and friendly. He explained everything to me and told me the price before starting any work. He unclogged the drain for the washing machine and didnt leave until he made sure he fixed it. I would definitely call roto-rooter again if I ever have another plumbing issue. -
Review 150 (2019-10-02 - Rating: 5)
Technician was available at short notice. I received a 30 min call to announce his arrival. He was on time. He worked diligently and patiently on resolving a tricky drain pipe clog. Professional and polite. Gave me advice on how to avoid such clogs. Pricey service but well worth it - I hope. -
Review 151 (2023-03-26 - Rating: 5)
Almin did phenomenal. He answered all my questions, let me understand what he did and how to prevent it from happening again. Even helped when I was worried about the cleaning process afterwards. Very kind too! Very appreciated, thank you for your help! -
Review 152 (2021-08-15 - Rating: 5)
Made an appointment online for a clogged kitchen sink. Ernest did his best and even stayed late to help fix the problem. It looked like it was all fixed but a few days later, it started to back up again. I called roto rooter and they sent Vince who came in 2 hours. He was very professional and knowledgeable and found exactly where the clog was located and fixed it quickly free of charge. Thanks roto rooter! -
Review 153 (2023-08-01 - Rating: 5)
Scheduling was easy and convenient. I appreciate the notifications and appointment confirmations prior to (very knowledgeable and courteous) technician showing up. Iām a happy customer. -
Review 154 (2023-10-31 - Rating: 5)
We have insurance and when they came and couldnāt or didnāt fix a clog we called these guys and the guy tried for two hours and didnāt give up and was able to clear the drain. Awesomeness. -
Review 155 (2023-03-08 - Rating: 5)
I had a great experience with this business. The representatives Peter and Antonio were friendly, professional and they answered all my questions. Peter gave suggestions on how to keep my bathroom toilet running properly. -
Review 156 (2018-01-05 - Rating: 5)
So happy I called Roto-Rooter. Our basement was flooding because of a blocked sewage line. We were having a snow storm and when I called they said that they would call me if they could get a truck out to us, this was about 10 AM, at 7pm I received a call that a technician could be at our house in about a half hour. I was amazed that they could come on such a bad day.Our tech was # 552 and he was awesome, very polite. He snaked the line and was done in less than an hour.I would definitely recommend them to any one looking for fast, efficient service. -
Review 157 (2021-09-19 - Rating: 4)
Technician Nelson C. came right around time we were set for. Technician was very informative informed us of different types of options. Professional and wore his mask the whole time which was important to us. Kitchen drain was cleared effectively. Same day- I can use my kitchen sink again. 5 stars to tech- 4 stars only because I feel the prices are a bit steep. -
Review 158 (2019-09-14 - Rating: 5)
My basement sewage pipe was clogged and it was a total disgusting mess. Mr Jenner came listened to me, checked the entire basement made his assessment and began working. He worked neatly and answered my million questions. Even my neighbor came to ask questions which Mr Jenner answered with a smile. Ive never experienced this respect and courtesy from a plumber or any tech. He kept checking to make sure the problem was taken care of. I did not want him to leave. He is pleasant and experienced. If you get Jenner know he will take care of your residence like if it were his own. -
Review 159 (2021-09-15 - Rating: 5)
Very professional, had trap on sewer line replaced, very happy with work performed. Had some issues with town inspectors but Roto Rooter handled the situation. Thanks to Brandon for following up with the progress of repairs, highly recommended -
Review 160 (2020-10-19 - Rating: 5)
The plumber Patrick arrived very quickly. He was friendly and very helpful. He unclogged my drain and made sure to clean up too. Very happy with the service provided! -
Review 161 (2021-10-01 - Rating: 5)
My toilet clogged and was backing up into my bathtub. Gross is an understatement. Called Roto in a panic and had Paul at my door in under 2 hours. He found the problem and solved it. Also got on his hands and knees to wipe up water that had dripped onto my foyer floor as he took one of his tools back to the truck. Very professional service. Cant go wrong with Roto Rooter. -
Review 162 (2017-06-26 - Rating: 5)
Roto-Rooter did a wonderful job fixing my broken valve behind my toilet. They described the root of the problem. Replaced the affected area in less then 2 hours with new parts. They are a bit pricey but worth to call and let them fix the leaks or any other plumbing issues. The techs did a great job in describing what needs to be repaired and how long it would take to finish the job without any problems. They do have the expertise.šā Thanks Cruz and Lee! -
Review 163 (2024-06-29 - Rating: 5)
They were very fast and very understanding of the situation, even later at night (10 PM). -
Review 164 (2022-04-01 - Rating: 5)
Very responsive and the crew knew exactly where to look for the clog in the pipes. They were profession and took care to protect the surroundings while working in the plumbing pipes. I highly recommend them. -
Review 165 (2019-08-19 - Rating: 5)
They were here 2.5 hours after I called, diagnosed the problem immediately, and our repair was done within a few hours. Erick was professional, explained everything we should have been doing (oops), and Im thrilled to have hot water again less than 24 hours later. There was absolutely nothing Id change about the experience (except maybe the water heater breaking in the first place)! -
Review 166 (2018-09-18 - Rating: 5)
These guys were great!! Responded and arrived quickly and had the sewage clog clear in less than a hour. The two techs were fabulous, they explained everything thoroughly and even taught me a few things. After working a long day and coming home to a sewage leak at 9pm I was ready to tear my hair out and go live in the woods. Not only did these guys handle it quick and efficiently they were so nice and funny they even had me laughing at a time when I was at my worst. Kudos all around. I do not remember the other gentlemans name but he was with a field trainer named Peter Skubera. Those guys are hands down amazing and they need a nice raise!!!!! -
Review 167 (2017-08-06 - Rating: 5)
This was one of the very best experiences I have had. When I called on Saturday, the phone was immediately answered by a person who was able to take the information on the problem I was experiencing. He gave me a window of time that I could expect a technician to arrive. About 20 minuets before that time I got a call from the company explaining that there would be a slight delay because the technician had an unexpected problem which arose at the home before me. Shortly, the company called to say he was on his way. This alone alleviated some anxiety. When Peter arrived he assessed the problem in my basement with water filling up the sink and we couldnt flush any of the toilets upstairs. He was friendly and understanding. He got his equipment to the basement and began working. He suggested why the problem had occurred and gave us a solution to try! Everything was connected and all tools put away. From the bottom of my heart - I thank Peter and Roto-Rooter. I will never use anyone else. -
Review 168 (2021-06-10 - Rating: 4)
We had an overflow with our clean out. I called at 5pm on a Wednesday and within 2 hours Vince was at my door. He assessed the problem quickly and thoroughly. He was knowledgable and professional. The fee was pricey, but worth it. -
Review 169 (2020-10-13 - Rating: 5)
Our Plumber Alex did and excellent quality work. He was punctual and very professional. Quality of his work is top notch. I am very happy with his work. Because of him I will use Roto rooter again. -
Review 170 (2023-08-05 - Rating: 4)
Service person was early. Checked the issues. Cleaned the pipe out 2xs and didnt leave till the flow was back to normal. Cleaned up and was done in an hour. Used 2xs already no issues or complaints. Issue was main drain cleaning. -
Review 171 (2018-06-01 - Rating: 5)
Rotor-Rooter was the only company that I could actually speak to a person (due to it being a holiday weekend) when panicking due to my dishwasher flooding my kitchen/dining room AND flowing down floorboards into my basement. They responded immediately and followed through with the cleanup professionally and thoroughly, not to mention always being aware of the inconvenience being caused. I was thoroughly pleased with their service and recommend them highly. -
Review 172 (2016-10-13 - Rating: 5)
We had an emergency, water was backing up from our toilet and bath tub. We called Roto-Rooter at around 10 pm on a Wednesday night and they were able to send somebody at around 11 pm. Peter Technician # 2031 did a great job, he was very professional, efficient, informative and helpful. He fixed our sewer problem in an hour. The cost was bit expensive but it was worth it. Highly recommended. -
Review 173 (2018-03-12 - Rating: 5)
I called Roto Rooters on a Monday around 10 am for a fix on my toilet because it was making a high pitch noise. My tech William arrived within an hour and the work was done before 1 oclock. The price was fair and William was a very friendly guy. I would definitely recommend. -
Review 174 (2017-11-08 - Rating: 4)
Luis, Technician #552 showed up quickly and on-shedule - He was very informative, courteous and left my home in the same cleanliness as he found it. Told me cost up front and removed the roots from my main sewer line until he hit a problem and was told I needed to pay for a camera inspection to get a better understanding of how to permanently resolve blockage. Only negative was that he promised to leave phone # to get camera inspection but it was not listed on my invoice. -
Review 175 (2024-10-09 - Rating: 5)
He was fast and efficient and a really personable guy! -
Review 176 (2018-06-28 - Rating: 5)
First time using the service, they were prompt. the plumber assigned to my home had the knowledge and explained the process and cost before he started any work. I felt confident the work was going to be done properly and it was. Thank you Anderson! -
Review 177 (2016-01-18 - Rating: 4)
I am splitting my review in two:1) the matter intake and dispatch service gets 1/2 star - really - they were pretty awful. The intake specialist did not correctly record either of my contact phone numbers correctly - this resulted in the dispatcher raising his voice at me and questioning me as to the correctness of the phone numbers and caused me to miss my appointment - despite waiting at home for 4 hours! Then on the next appointment time - I get a call that said the service tech would be at my place in an hour - the web site says that the call will come when they are 1/2 hour away - not an hour. very poor customer service skills.If it wasnt for the high quality plumber, this company would be out of business in no time. Too much competition to put up with that b%4sh&@ from the intake person and the dispatcher.2) The plumber - Kevin - absolutely fantastic - thoroughly explained what he was doing, the cause of the problem and what the corrective action would be. Very professional - cleaned up after himself. Left my house cleaner than it was. Kevin earns 5 Stars.