Epperson Air Conditioning, Heating, Plumbing, Electric

Located in Somerset, Kentucky

Address: 112 W University Dr, Somerset, KY 42503, United States

Phone: +1 606-679-7476

Rating: 4.7

Services

Small Business
Online estimates
On-site services
Language assistance
Repair services
On-site parking

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-17 - Rating: 5)
Chad and David were the best ever. They work so well together it was amazing to see.. I would recommend them to anyone who needs plumbing repairs or service. Kitchen drain is working better than ever.. could not ask for any better..

Review 2 (2024-12-26 - Rating: 5)
Our mother board to our gas heating system died during a recent cold spell, and all of the staff were so helpful in letting us know what was going on after the part was ordered. Zack even listened to my daily complaints about how cold I was! Jon came over and installed it when it arrived after 4 in the afternoon! We have used Epperson for all of our heating and cooling needs for over 30 years and have always been very pleased.

Review 3 (2024-12-09 - Rating: 5)
Chad and David were very respectable, came on time, explained what they were going to do before they did it and made sure that it was OK with my mother before they did it. We appreciate everything that was done and appreciate them. The service was done on 1120 if they could please get credit for this I apologize for the delay however, I could not get the app to scan where I could give the survey until now. Thank you have a blessed day and merry Christmas.

Review 4 (2025-01-02 - Rating: 5)
Excellent experience working with Epperson. Chad and David were able to fit us in to replace our broken water heater quickly and did a fantastic job. Highly recommended!!

Review 5 (2024-11-13 - Rating: 5)
I reached out to Epperson as a new customer. I like that they offer all trades - a one stop shop.I used the chat feature which was very responsive (not a chatbot)! I was told a supervisor would call to schedule. Dan was great. He was able to get Troy (an electrician) to me the next morning!Troy was prompt, polite, friendly, and efficient. He didnt mind me watching or asking lots of questions and helped me understand more about how my old house is wired.Luckily I only needed one team member so that kept costs reasonable since I am outside of Somerset. I will definitely call again thanks to Troy (and Dan).

Review 6 (2024-10-03 - Rating: 5)
I had a water leak (so I thought) then turned into something else but Chad and David were the crew that showed up. They were professional and got right to work assuring me that the job would be done quickly and most importantly done correctly. They even stayed long enough so that I could check everything over and make sure I was satisfied with the work. I know from my experiences with most plumbers and electricians they rush the work and then leave quicker than you can say “Mount Rushmore” before you even have the time to look over everything they have done and then you find that you have an issue or a question with the work that was done. So, Chad and David, Job well done! Reassuring

Review 7 (2024-11-06 - Rating: 5)
I called on a Tuesday afternoon and Epperson had my water heater leak fixed the very next morning. I can’t brag enough on the two technicians they sent, Chad and David! Both were friendly, respectful, and prepared. We didn’t know the root cause of the issue when we called and they were able to determine what the issue was and fix it within an hour! They also explained everything as they went, including pricing once they determined the issue. I will definitely use their services in the future!

Review 8 (2024-11-09 - Rating: 5)
I needed a dedicated circuit installed for an appliance I had purchased. I contacted Eppersons. They immediately scheduled an appointment for me. Two of their electricians called me on the appointed day, and were there in 45 minutes. The work was done quickly, expertly, and reasonably priced. They even cleaned up after! Kudos to Ryan and Buddy! You two did an awesome job!I will be contacting Epperson for any electrical work I need done in the future. I would strongly recommend them to anyone needing electrical work done. Call them! You wont be sorry!

Review 9 (2024-09-18 - Rating: 5)
Jon, was very professional and explained everything he was doing to check and fix our air conditioning. Also, informed us of the cost since it was on the weekend. I really appreciate the work he done. So far out of all of our services from Epperson Electric has been positive. Thank you all and keep up the good work.

Review 10 (2024-12-30 - Rating: 5)
Austin was very thorough and was very helpful showing us things on the menu system. He checked everything out in our new Trane system. Very happy with result. Thanks for a great job Austin!

Review 11 (2024-10-25 - Rating: 5)
Would highly recommend this company for your heating and air. Both office personnel (Austin) as well as the service techs (Justin, Mike, James, Martin and Ryan) were professional and efficient. From the estimate to the institution they answered all questions and concerns in a way that non HVAC individuals could understand. Quality products as well as quality work. AND their price beat the other competitors by far!

Review 12 (2024-12-06 - Rating: 5)
Once I called about a leaking water heater, received a response same day. It turned out I needed a new one and luckily my warranty was still good, through Lowes/Whirlpool. It turned into a complicated day, but Chad and David were very patient, more than I was! They were very pleasant to work with and kept me posted along the way. Thanks!

Review 13 (2024-11-18 - Rating: 5)
New to area & choice them because they had highest # of good recommendations. They lived up to their good recommendations. We needed them in a hurry & they came right out. James & Justin who installed our new heat pump were wonderful. Highly recommend

Review 14 (2024-12-23 - Rating: 5)
I had a clogged kitchen sink and I couldn’t get unclogged. Chad and David were the technicians that came out and they were excellent. They were very efficient and communicated about the whole process. Top notch service!!!!!!

Review 15 (2025-01-06 - Rating: 5)
First time using Eppersons for plumbing, and would definitely recommend. Our technician Jesse was organized and didnt waste any time getting to work.

Review 16 (2024-08-22 - Rating: 5)
Epperson electric is awesome! Dan arranged for Quentyn and Buddy to install my bathroom fan. They came and did an excellent job again as well as fixed a light I didn’t know I had. Both gentlemen are intelligent, cheerful, friendly, efficient and neat. They clean up after themselves as well. I love my new fan. It’s much quieter than the last. I highly recommend Epperson Electric

Review 17 (2024-12-30 - Rating: 5)
My AC Had been out for over 7 days waiting for Select Home Warranty to send AC Technician out they never sent one.I had heard that Epperson was a Good Company. So I called Great people to talk to, I was told that they would send A Technician out same day as I called or the next. Technician came out with in 3hr. He was very professional Great Technician very knowledgeable and efficient. I will not call any other company. I will use Epperson for my service. I strongly Recommend them.

Review 18 (2024-12-05 - Rating: 5)
A leaking toilet on the day before Thanksgiving...I called Eppersons, they said theyd try to get to it, but might be after holiday. Lo and behold, within a couple of hours Chad and David arrived to the rescue. They were knowledgeable, polite, and had me fixed up in no time. We trust Eppersons and really liked the professional, quick, and kind service of these two technicians!

Review 19 (2024-09-19 - Rating: 5)
I contacted Epperson to install an electric service and wire a new garage at my home in Nancy KY.The entire process, from the estimate to the completion of the project was first class and very professional.The techs Troy and Ryan did an excellent job!!ProfessionalKnowledgeableCourteousI give these guys a 10 out of 10.I strongly recommend Epperson for your next project!

Review 20 (2024-12-23 - Rating: 5)
Jesse is a qualified and competent person. He’s very knowledgeable and friendly. Answered all of my questions.Very much appreciated Epperson plumbing and electrical for coming fast and fixing my plumbing.

Review 21 (2024-11-08 - Rating: 5)
David & Shane are life savers! I called early morning because our hot water heater started leaking. lnLess than 4 hours later, new water heater. The 2 guys were very courteous and professional. We will definitely use Epperson again, but will request David & Shane be part of the call.

Review 22 (2024-09-16 - Rating: 4)
The workers Chad and David were not only professional but accommodating with letting us watch some of their work. They were very quick and letting us even know what we could do to make the work they did be more lasting.They made the lady of the house feel comfortable with their work which is saying it is a pretty big deal.POA for Ruby LawsonTim

Review 23 (2024-12-29 - Rating: 5)
Jesse and shane came out and uncloged a pipe in my basment causing a back up. Both were very professional and very friendly. I would have them come out again anytime i ever need something like this done again

Review 24 (2025-01-03 - Rating: 5)
Chad and David were great, very upfront and made sure to explain what the issue was. Got the job done quickly, if I have anymore issues I hope they are the two I get to fix it.

Review 25 (2024-10-09 - Rating: 5)
Quentin and Buddy fixed a problem with an electrical outlet that was not working. They did an outstanding job of identifying and solving the problem. They were great to work with and they explained the entire process to me . They both are great representatives of Epperson’s Customer Service approach. I will call Epperson in the future when I am in need.

Review 26 (2024-09-30 - Rating: 5)
Would like to give a great big shout out to Ryan and Troy!!! They were phenomenal in installing our electric service for our hot tub!!!! They were very professional and friendly, and cleaned up after the work was completed. Would definitely recommend them and if I need future services I will be calling them for sure!!!!!!!!

Review 27 (2024-09-08 - Rating: 5)
Martin & Doug performed an Hvac System replacement for my residence. They were professional, courteous and kept me informed of the job progress through the install. I have used Epperson for plumbing, electrical and HVAC services and I have been totally satisfied every time. I recommend Epperson for all your service needs.

Review 28 (2024-07-30 - Rating: 5)
I recently purchased a home built in 1960 with no overhead lighting in the bedrooms and a sitting room. The plug-ins were actually tied into the light switches. The bathroom fan in the main bathroom was not functional and sounded terrible!Access to the attic was tight, and as you can imagine, the attic was very hot and full of loose insulation. Quentyn and Buddy were my techs, and they did not disappoint. They went above and beyond to install my light fixtures and made no assumptions. They asked questions from how I wanted my fan blades showing to what I wanted my switches to control. They worked well together and cleaned up after the job was finished. They put in a long day and I’d be happy to see them return to finish my outside projects!

Review 29 (2024-08-24 - Rating: 5)
Ive used a couple local plumbing companies thru the 22 years weve lived here and not been real pleased. (I might be picky on my part). I decided to try Epperson and Im extremely glad I did. During the initial phone call they explained everything in detail and set up the service call. When the plumbers showed up they called to let me know they were in route. Upon arrival I showed them everything and they went to work. It took them all of 33 minutes (hole previously dug by me) to replace a section of water line going into our house (at house connection). I checked on them thru that time and was very pleased with the repair. They were VERY professional and courteous. Price point was 89. an hour and the bill was 200.00 (Materials and labor) Parts used were brass (Not plastic) . Im extremely thankful and have not one complaint. I even gave a decent tip to the 2 plumbers that did the repair. / Im a retired Maintenance Manager and yes Im picky but I take the time and give credit where credit is due! Epperson did not dissapoint.

Review 30 (2024-11-13 - Rating: 5)
Even though they were confronted with a bit of complication, the crew handled themselves and the situation very professional and knowledgeable. In the end, I am highly satisfied with the work and with the courteous behavior of the crew. Thank you Epperson HVAC.

Review 31 (2024-07-09 - Rating: 5)
Had a stove hood installed. Great service, dependable . Danny and Harley are wonderful electricians.In June 2024 had another visit with Eppersons but for plumbing. Still great, quick service. Jesse was prompt and quickly got the job done.

Review 32 (2024-11-16 - Rating: 5)
Thanks Epperson for a new furnace and system. Lonnie Hall did a great job finishing us up today. Great guys!!! My first call every time.

Review 33 (2024-09-30 - Rating: 5)
I needed to replace a faucet in my kitchen sink. I bought a replacement sink and called Epperson for installation. This morning Jesse came and installed the new faucet. He did an excellent job and is a very friendly and courteous young man. The next time I have a plumbing or electrical problem that I need help on, I will call Epperson.

Review 34 (2024-10-17 - Rating: 5)
Lonnie Hall was our technician. We had an error code on our unit and it had stopped running. He came out showed us things the initial installer had not told us. So friendly and efficient. I highly recommend Epperson and Lonnie Hall as our Technician! Definitely five stars!

Review 35 (2024-10-15 - Rating: 5)
We’ve had Epperson come out to our house a couple times to look at our HVAC and our technician both times was Lonnie Hall. He’s been very knowledgeable, efficient, courteous, and very accommodating of our curious 4 year old who wanted to know about everything he was doing. We appreciate his work and kindness!

Review 36 (2024-09-01 - Rating: 5)
Epperson did a great job repairing my hvac unit. My fan had a special 2 speed motor and they were able to get my system running temporarily until the new motor arrived. Very prompt and courteous service.

Review 37 (2024-11-04 - Rating: 5)
The technician, John Austin Corder was very polite and detailed. He made sure everything was throughly cleaned and working correctly. The best we ever had!

Review 38 (2024-09-24 - Rating: 5)
Chad & David were amazing, courteous & respectful. They arrived quickly, assessed the issue & fixed it. Definitely recommending them to family & friends. Thank you for a job well done.

Review 39 (2025-01-02 - Rating: 5)
We have used Eppersons services since we bought our house 17 years ago. They are always courteous and do great work. Ive replaced 2 hvac systems and had numerous plumbing and electrical things done by them.*Edit* I definitely recommend Epperson for all of your plumbing, hvac, and electrical needs. I have a 116 year old home, and the last hvac that I had replaced is in the attic. I was worried that they would have to cut a hole in my ceiling to do the work. They were able to take the old out and replace it with the new through my cold air return. I am so happy about that. They always clean up after the work is done, and the techs are always kind and do amazing work.I know that there are cheaper companies and certified people out there, but if you want it guaranteed and some reciprocity if things go wrong, Epperson is the place to go.*another review because Google wont let make a different one* Chad and David were very helpful with my leaky faucet problems. The kitchen faucet just needed to be replaced, so I did that myself, and the bathroom sink is just old and a mess. Chad got the water running in the guest bathroom, but it seized up again, and he was very up front that it all needed to be replaced because of age. It wasnt just under the sink, but everything, and it was all stuck together. I need to replace the toilet anyway, so they said that they could do the whole installation of a new vanity, sink, faucet, and toilet when I purchased the replacements. They were honest and didnt try to nickle and dime me. Tammy was very helpful helping me pay my bill over the phone. Epperson is always my first call when I have hvac, electrical, or plumbing needs for my old house.

Review 40 (2024-11-08 - Rating: 5)
Chad and David provided excellent service. They were courteous and stayed on task for the duration of the plumbing job. Their efforts were much appreciated.

Review 41 (2024-09-19 - Rating: 5)
Very timely, technician informed me at all times what he was doing. They were able to get the part needed to repair the air conditioner in one day and came back the next day to repair it. The technician was very quick at diagnosing the problem and what it was going to take to fix it.

Review 42 (2024-07-26 - Rating: 5)
Recently had an issue that kept causing the main circuit breaker to keep popping. Turned out to be a faulty appliance outlet. Troy came out and replaced said outlet ensuring all wiring was still solid at the outlet and main breaker. He was quick and did a great job!

Review 43 (2024-06-26 - Rating: 5)
Chad is the BEST. On a Sunday morning he was willing to come out and stop a leak in the bathroom and repair it. Not only was he professional but courteous as well. This is the second time I’ve used Epperson and I haven’t been disappointed. I highly recommend this company and especially recommend Chad for his knowledge and professionalism.

Review 44 (2024-08-18 - Rating: 5)
We had Chad over, he fixed our toilet leak. He was responsive, professional and overall a very friendly person. Great Service!!! I will definitely use Eperson again

Review 45 (2024-08-19 - Rating: 5)
The guys were friendly and professional. They came to install a new toilet for me and it seemed only like a matter of minutes.If youre in need of this type of service I would highly recommend them.

Review 46 (2025-01-09 - Rating: 5)
Highly recommend Austin. Hes thorough, goes above and beyond to make sure that theres no more issues.

Review 47 (2024-08-26 - Rating: 5)
The servicemen got there on time and they had my overhead light fixture up in good order in about an hour. They were on time, efficient, friendly and it didnt cost me a small fortune.

Review 48 (2024-08-06 - Rating: 5)
Epperson electric installed a GFI under my house for a humidifier. They were friendly, efficient and affordable. Highly recommend!!Chad and David just installed a new water heater in my home. They were fast, friendly and left the area neat. I called at 8am this morning and 4 hours later my new water heater was installed. Highly recommend Epperson!Last week my elderly mother’s air conditioner wasn’t working. It was 89 degrees in her home. Called Epperson at 8 am & they had it cooling by 11:30am. They are literally the BEST! Thank you Epperson’s for always being there for my family💕

Review 49 (2024-12-27 - Rating: 5)
Jesse and David were amazing and very helpful with the plumbing. Highly recommend them

Review 50 (2024-08-02 - Rating: 5)
Second experience with Epperson. Dan was timely and very helpful. I’m very appreciative of the quick response. I’ll be using Epperson service in the future. And shoutout Tammy for taking my call. A very good experience overall.

Review 51 (2024-07-12 - Rating: 5)
We were having some electrical issues at our home. Some smaller things worked, some larger things didn’t. Epperson was very thorough in checking everything out and getting to the root of the problem——one of the two “legs” coming into our electrical box was not reading 120v as it should. The electric company came out and found issues with the buried line from the pole to the house. We were very glad Epperson was able to come out and diagnose the issue same-day.

Review 52 (2024-10-11 - Rating: 5)
Martin and Doug from Epperson did an Awesome job installing my unit. Very Professional,quick and Polite.

Review 53 (2024-09-16 - Rating: 5)
The technician was here within 1/2 hr of calling at 4:30 on a Friday afternoon. Checked out our unit and had us complete within 15 minutes.

Review 54 (2024-09-20 - Rating: 5)
Buddy & Quentyn came and did some electrical work for us. Great service. Friendly. Called before coming. Was on time. Highly recommend!

Review 55 (2024-10-10 - Rating: 5)
Jesse & Shane replaced outside hydrant that was rusted and leaking underground. Work was done quickly and cleaned up worksite afterwards. Very respectful young men and would use them again.

Review 56 (2024-09-19 - Rating: 5)
I spoke to a person and not an answering machine when I called. Epperson came out right away and quickly diagnosed and fixed our electrical problem. Speedy and professional.

Review 57 (2024-07-15 - Rating: 5)
Very quick response time. From time I called, till my ac was cooling was less than 3 hours. Very grateful for the quick service. Technician Very quick, knowledgeable, and friendly.

Review 58 (2024-10-10 - Rating: 5)
Excellent, thorough, and clean. They did a great job and made a very small footprint while in the house. Would recommend

Review 59 (2024-05-14 - Rating: 5)
I recently had an issue with my hot water heater and needed a replacement. I called Eppersons, and they were incredibly responsive. A technician came out quickly, which was a huge relief considering the water heater was leaking.The technicians who came to replace the water heater were fantastic. They were very professional and friendly, and they took the time to explain everything to me clearly. The replacement itself was done promptly and efficiently.I couldnt be happier with the service I received from Eppersons. They were professional, helpful, and got my hot water back up and running in no time. I highly recommend them to anyone.

Review 60 (2024-11-18 - Rating: 5)
Ok John S was dispatched for a service call at my residence and found out the problem ordered the parts and installed after parts came in and system is back up and running! Thx John S

Review 61 (2024-09-03 - Rating: 5)
They did a great job. I called them on Labor Day weekend and they actually came out the same day and fixed my air conditioning unit.

Review 62 (2024-07-02 - Rating: 5)
These guys came the day they said they would, and installed our new HVAC. Great service. Very Reasonable prices. They are definitely who I call!!! James C. Justin C. Justin L. Thank you Epperson!!!

Review 63 (2024-04-23 - Rating: 5)
Marvin and Mike were awesome! They were very knowledgeable and we appreciated it so much. They installed our new HVAC in a timely manner, and were very friendly and cleaned up after themselves. We would definitely recommend.

Review 64 (2024-05-30 - Rating: 5)
Epperson’s was quick to make an appointment after the Memorial Day weekend. The two technicians were friendly, explained the problem and corrected it efficiently and quickly. Signed up for a yearly service contract at the same time.

Review 65 (2024-07-18 - Rating: 5)
Quick response to my call. Technician was very professional, he diagnosed the problem and worked to fix the issue as quickly as possible! Well done mission accomplished!!

Review 66 (2024-11-19 - Rating: 5)
Chad and David were friendly and had the job done very quickly. Would recommend them to anyone.

Review 67 (2024-06-29 - Rating: 5)
James and Justin did a great job. They were very pleasant and polite. We enjoyed having both of them in our home. Thank you for sending them.

Review 68 (2024-12-30 - Rating: 5)
Chad and David did an awesome job. I would highly recommend.

Review 69 (2024-03-04 - Rating: 5)
Any time we have needed assistance with our HVAC system at the therapy clinic I manage, Epperson has their guys out to solve the issue typically same day. They are always knowledgeable and always get the job done right! They spend time explaining what had gone wrong and take the time to discuss ways we can prevent similar issues in the future. We have recently begun using them for plumbing as well. Exceptional service!

Review 70 (2024-12-11 - Rating: 5)
Thank you Epperson for finding the Septic Tank 8.5 ft down and the leach field for my client! I heard it is very hard to find on that property and you did it! Jesse, shout out to all you did! Thank you!

Review 71 (2024-06-17 - Rating: 5)
Chad and David came over this morning to work on my bathroom sink faucets, they did a wonderful job - as always :)Ive been relying on Eppersons for all my heating/ air, plumbing and electrical problems for several years and I highly recommend them.Always courteous, knowledgeable and very efficient!!!Thank you Epperson crew for all your help!!

Review 72 (2024-08-22 - Rating: 5)
The two fellows who showed up were awesome! They instantly understood the problems and fixed them all quickly. Ill never use anyone else.

Review 73 (2024-07-26 - Rating: 5)
Quentyn and Buddy did an amazing electrical job for me. I am very pleased with the services I’ve received from Epperson regarding the electrical and plumbing issues I’ve had. Thanks guys!

Review 74 (2024-11-07 - Rating: 5)
David was great! Punctual, prepared & got the job done right. Highly recommend!

Review 75 (2024-09-25 - Rating: 5)
Chad and David did amazing. They were professional and quick! Very pleased with Epperson!

Review 76 (2023-12-08 - Rating: 5)
From the day I called Epperson I have had very good relationships. The Salesman (Austin) who answered the phone was very courteous, knowable and answered all my questions about the low end to the high end of Tran Heating.units. He came the next day and provided an estimate, which i accepted and scheduled an installation date. The installation technicians (James and Doug) arrived promptly as scheduled, installed the unit within 6 hours, and I had a warm home again. One of the best companies that I haveever worked with, on a scale of 1 to 10 they provide me with a 12!Thank you Epperson HVAC.

Review 77 (2024-08-14 - Rating: 5)
Martin & Doug did a great job gave all good information about the new system we would need were here on time and very professional

Review 78 (2024-07-23 - Rating: 5)
Two technicians installed a new water heater this morning. They were very courteous and efficient. I am very satisfied with the job they did.

Review 79 (2025-01-06 - Rating: 5)
These guys showed up immediately very professional. I would recommend anytime.

Review 80 (2024-07-31 - Rating: 5)
Answered the phone promptly, sent service men out same day. The representatives were very courteous and knowledgeable. Reasonably priced.

Review 81 (2024-11-23 - Rating: 5)
Our service guy was very friendly and did a excellent job for us Lonnie Hall was his name

Review 82 (2024-04-25 - Rating: 5)
Quentyn and Buddy were very professional and friendly and efficient. They arrived right on time and they worked together very well to accomplish the task at hand of installing 3 light fixtures. We are very pleased!

Review 83 (2024-08-02 - Rating: 5)
Have been using Eppersons for years, they always provide excellent service. All of the staff members are courteous and respectful, they go above and beyond to ensure you are taking care of.

Review 84 (2023-09-29 - Rating: 5)
I needed the water line under my hot water heater replaced due to a small leak. Two gentlemen came over and they were done within 10 minutes. Very professional and respectful.Update: The spiket outback busted 2 weeks later. Called Epperson the next morning and someone was out within the hour. I highly recommend this company for any water line issues. I had used their services 2 years prior and will use them again in the future if needed. Thank you Epperson for great quality work. Yall are amazing.

Review 85 (2024-10-14 - Rating: 5)
Epperson was chosen as I wanted to match their continued efforts to maintain customer satisfaction. They installed a new HVAC system last year so when the need for a plumber came, I knew who to call. They are definitely a number to keep handy. Professional from the initial call right through billing.

Review 86 (2024-08-15 - Rating: 5)
Quick to respond to your needs and very thorough in all that they do! Highly recommend! Jonathan in particular was great and got the job done so fast!

Review 87 (2024-06-18 - Rating: 5)
Great company to work with and they were very professional. Our air went out in the hottest days but they came right up and checked on it and came back and worked all day and put new unit in. The guys worked really hard in this terrible heat.

Review 88 (2024-09-13 - Rating: 5)
One can always count on them coming when they say they will and the Job will be done with professional care.Great service and care

Review 89 (2023-09-02 - Rating: 5)
Just wanted to share concerning the technicians that did the installation for our mini split unit for our Church parsonage. Martin and Justin were the installers. They were very professional, very knowledgeable, and very engaging. I enjoyed meeting them and felt very comfortable with all that they did. Also, Austin came out and gave us the bid for the job. He was right on time and gave a very fair price.He always took my calls.Your company is very fortunate to have great employees like these men. We are very happy with our new system and with Epperson company. I highly recommend this company for your HVAC needs.

Review 90 (2024-03-04 - Rating: 5)
Justin Epperson came to my home after my HVAC system stopped working. He was very personable and respectful. After having someone out previously that wanted to replace the entire unit and was extremely disrespectful Justin was a breath of fresh air.Justin, with his knowledge of the unit and how it worked was able to repair the unit by replacing some parts and saved me a tremendous amount of money.It is so nice to be able to trust a company like Epperson and not worry about someone trying to pull the most money out of you as they can.I will never use anyone else. Epperson is the best!

Review 91 (2024-06-07 - Rating: 5)
Chad and David did a wonderful job taking care of our plumbing issues. They were prompt and professional and truly went above and beyond! Thank you!

Review 92 (2024-05-01 - Rating: 5)
The electric servicing I received solved the problem of no exterior outlets working. It took a little while to find the bad outlet and then, was easily replaced. I have additional work scheduled with Epperson and I expect more great service.

Review 93 (2024-02-08 - Rating: 5)
I called five different electricians in a year. All I got was the run around.i would hear, I will be there next month and never show up or get an attitude.So, I called Epperson.Dan came out to my house answered all my questions. He gave me an estimate was polite and did not act like a Greek electrical God like the others did. They came out fix the problem on the date that Epperson scheduled. Everyone I talked to was very professional. I know who Im going to call first. Thank you Epperson and everyone that works there.

Review 94 (2024-12-12 - Rating: 5)
Chad and David were prompt and answered our questions.They replaced my pressure regulator and took care of my issue.

Review 95 (2024-07-18 - Rating: 5)
Very prompt,efficient,and professional.Weve always used Epperson since they did the initial installs for the plumbing,electric and HVAC systems in our house...40 years ago!

Review 96 (2024-04-22 - Rating: 5)
Very pleased with Epperson. Everyone I spoke to was polite. They came the same day I called! Though they didn’t have the part I needed that day they found it and came the very next morning. My house was nice and cool on that very hot spring day. Thank you Epperson.

Review 97 (2023-08-03 - Rating: 5)
I was surprised at how quickly they were able to install a new water heater for us. I called for a quote and ended up having a new water heater by the end of the day. Impressive!

Review 98 (2024-06-22 - Rating: 5)
Knowledgeable, professional, friendly, trustworthy and thorough. Highly recommend for all HVAC, plumbing and electrical needs. We recently added a second water heater for additional capacity which required both electric and plumbing services. Quentyn and Buddy are two outstanding electricians who performed the wiring with precision, while minimizing drywall impact. They also made recommendations for the circuit breaker and new wall outlet. Chad and David installed the second water heater and tied it to the existing water heater, thereby increasing our hot water capacity to 100 gallons. They took great pride and care in their work, and were diligent in making sure the additional valves and copper lines worked as planned. Their attention to detail in setting up the valves and lines resulted in a plumbing work of art. They were quick to respond to a minor adjustment, again showing a true commitment to customer service. We are extremely pleased with their work and can not say enough about these two teams who we most recently worked with. Again, I highly recommend Epperson and their team of professionals.

Review 99 (2024-07-02 - Rating: 5)
Jesse was a great help! Fast service, great communication, and good attitude. Thank you Epperson for sending him to help us.

Review 100 (2024-10-18 - Rating: 5)
Lonnie Hall came out very soon after my call and fixed my furnace. He was very courteous and efficient.

Review 101 (2024-05-30 - Rating: 5)
This was the first time I called Epperson. The young lady who took my call 📱 was very helpful and the Technician was on time, polite, and friendly. Thank you Epperson for taking care of my HVAC needs.

Review 102 (2024-08-04 - Rating: 5)
They were on time. Went over the system thoroughly. Ralph was very nice and explained everything he was doing.

Review 103 (2024-10-17 - Rating: 5)
Professional treatment with a hot water heater replacement in one of our rental homes. Very prompt and we are very satisfied with Epperson’s and would advise customers to use them for your services needed.

Review 104 (2024-03-06 - Rating: 5)
I want to Thank Epperson Plumbing (Jesse & Johnny) their service and installation of a new hot water heater. They were very cordial , worked with my crazy schedule , notified me, as I requested, and very punctual.

Review 105 (2024-05-24 - Rating: 5)
Chad & Ron did an excellent job. Extremely professional, communication was spot on!They explained all parts of the process.If I need plumbers it will be Chad & Ron.Well done.

Review 106 (2024-12-20 - Rating: 5)
Jesse was very friendly and knowledgeable. Very pleased with the service!

Review 107 (2024-03-04 - Rating: 5)
Eppersons will leave you feeling like they are family at the end of your experience. Had a problem with my HVAC and they sent a guy out promptly. He shot me straight and I knew that he and the Epperson company genuinely cared for their customers well being and financial states in their recommendations. Problem was fixed, a relationship was built and my pocket book was not left dry! Fantastic company in a world of deception when it comes to home maintenance.

Review 108 (2023-10-06 - Rating: 5)
Epperson is by far the best plumbing and electrical company that I have ever experienced. The professionals (Ron and Chad) who installed our tankless continuous water heater were not only gifted at their craft, they were polite, courteous, thorough and very dependable. Whatever adjective you can use to describe the great quality of service we received, you can use it for Ron ad Chad. On a scale of 1 to 5, they were a 10+. If you ever need plumbing, hvac, or electrical services done at your home or business, I highly recommend them. I guarantee you will not be disappointed.

Review 109 (2024-07-15 - Rating: 5)
Quentyn & Buddy were awesome! Very prompt & professional! Would highly recommend them! Thanks again, guys! I appreciate you both! 😊

Review 110 (2024-05-26 - Rating: 5)
Ralph from Epperson Inc went above and beyond to help our family on a holiday weekend! He was thorough and even came back on Saturday evening because our unit wasn’t working correctly still. He checked on us on Sunday morning, too! He went above and beyond the call of duty and we cannot sing his praises loud enough!!!! Thanks so much Ralph!!

Review 111 (2023-10-10 - Rating: 5)
Our AC went out on us over the weekend not long ago & we had to get it fixed. Lonnie came over & took care of it, letting me know if we need anything else, just let him know. A few days later, the fan motor went out, Lonnie & Darren took care of everything & did a terrific job. Ive been a customer for a long time & Ive had great experiences with Epperson, thanks guys!October 10, 2023Our basement furnace pilot light went out the other day & its gotten colder, so I had to stock up on fire wood, as well as get a couple of space heaters for the house last night. I called Epperson as soon as I could this morning & the crew was here by the afternoon. Lonnie & Austin were very professional, going above & beyond to find the part needed to fix a major issue that I didnt think about looking for, but Austin found it & saved my family, our dogs & myself from serious harm, or worse. Weve been using the services of Epperson for years now & were going to continue to be loyal customers for years to come, theyre just the best to work with & super great people. Thanks to everyone at Epperson, you guys are awesome!

Review 112 (2024-11-26 - Rating: 5)
Update: Epperson has continued to be our go-to call for our various plumbing needs, and recently we had them come out to check our ancient HVAC system. We knew it needed to be replaced but needed a reputable and trustworthy company to help us out after having some really awful experiences with another company. The Epperson team quickly responded to our call, checked our current system and gave us options for replacement and payment too. Once we made the decision, they were able to fit us in within a few days and got the old system out and new system in before the end of the week. They found several additional issues, including a leak in plumbing we didnt know about, as they moved out the old system and were great about letting us know and taking care of business. We had the Epperson plumbing team out and they took care of the leak right away, while the install team was still here. The reasonable prices, quality work, friendly and reliable technicians make the decision to continue using their services an easy one. Needless to say, we are fans. Thanks guys!

Review 113 (2023-04-16 - Rating: 5)
The last several years we have had Epperson service our unit for the spring and summer seasons. The unit was very old and this year needed replaced. They came to our house and had a quote the same day with multiple options. They were very quick to get us scheduled for replacement. The team arrived on time and called before arrival. After showing them around they quickly got to work. They had the old system out and the new one up and running in 7ish hours. They also hauled away all of the old system which was so nice. Highly recommend for any service! We have only had good experiences with Epperson.

Review 114 (2024-02-17 - Rating: 5)
I had a small electrical job that I needed to get done quickly. Epperson responded right away and did a good job promptly. Ive never been dissatisfied with Eppersons work.

Review 115 (2024-03-25 - Rating: 5)
Punctual, professional and great service. Chad & Ron are great if you need plumbers.

Review 116 (2024-06-24 - Rating: 5)
Jesse and Shane arrived shortly after we called for service. Leaky toilet quickly fixed and gave a recommendation should it happen again any time soon. Thank you.

Review 117 (2024-12-12 - Rating: 5)
My technician was Jesse. Very professional and knowledgeable service.

Review 118 (2024-01-09 - Rating: 5)
Quentin and Nathan are awesome workers. We presented them with a laundry lists of electrical issues we wanted checked and/or repaired and they knocked them out one by one with smiles on their faces.Hey Epperson management, these guys deserve a raise!

Review 119 (2023-11-06 - Rating: 5)
Martin and Doug installed a heat pump today. They were both great guys. They cleaned up as well as took out a tree and took away the old heat pump.However we also were supposed to have a hot water heater installed today. 2 other guys put it in but could finish since we needed some electrical work done to complete the job. The electrician was not able to come. It is now 4:00 and have not heard back from Epperson. So we do not have any hot water. I feel there is a communication problem. The other 2 guys took out our old hot water heater which was working.

Review 120 (2024-03-05 - Rating: 5)
They was very nice and professional and went over everything with me and the cost! Super helpful and fixed my issue I was having and explained it all to me! Definitely recommend them for any services you need with heating and air conditioning!

Review 121 (2024-07-31 - Rating: 5)
Chad and David from Epperson Electric did a wonderful job installing our water heater and removing the old heater.

Review 122 (2024-04-29 - Rating: 5)
We have been working with Epperson long distance and they have been very reliable. A shout out to Austin for his awesome customer service. I would strongly recommend this company.

Review 123 (2024-04-18 - Rating: 5)
One thing I liked about this business is they were very transparent about their rates and charges from the first phone call so I knew what to expect. Then the guys who came were professional and super nice. They cleaned up super good as well and were quiet while my baby was sleeping

Review 124 (2024-12-13 - Rating: 5)
Excellent & timely service. Will use for all plumbing needs.

Review 125 (2024-03-21 - Rating: 5)
My wifes family had a summer home here for years. Whenever they needed plumbing or anything they always called Epperson. My wife and I had the summer home torn down and had a new home built here and we recently moved here year round. Epperson is the one always on our list when we need help with anything. Why not keep a good thing going.

Review 126 (2023-07-13 - Rating: 5)
Everyone from the company that came has been a pleasure to work with. From the estimate guys to the guys that did the work under the house. Quality customer service and listened to my concerns. Will definitely be using them again for work in the future.

Review 127 (2022-12-20 - Rating: 5)
They came out once before and fixed what another company could not do. They were great then. So we decided to use them when we wanted new faucets and a new shower head installed. We also needed 2 new ceiling fans installed. They came out did a fabulous job for a great price all 3 technicians were great. 5 star service and highly recommend them.

Review 128 (2024-04-11 - Rating: 5)
Epperson team showed up on day and time of appointment. Team was very courteous, knowledgeable and professional. The team wasted no time in starting the job and finished timely and satisfactory.

Review 129 (2025-01-07 - Rating: 5)
Fast service and great price for the work

Review 130 (2024-07-17 - Rating: 5)
Tray was the man! Extremely friendly and professional! Had my problem taken care of in a timely manner!

Review 131 (2024-11-09 - Rating: 5)
They were timely, efficient, and everything was great! Will continue to use them.

Review 132 (2024-11-24 - Rating: 5)
This is the second or third time Chad has done work for us. He is always professional, friendly and efficient. Very happy every time he helps us out.

Review 133 (2023-07-13 - Rating: 5)
Very detailed when they came to look at our church HVAC situation. Spent quality time taking pictures and making notes of what he had currently. After taking our information down, they provided us with several solutions and also their recommend course of action. Started work on our church when they said they would be there. Completed the work in a very timely manner. Easy to work and communicate with. Will certainly have them back to work at our church in the future.

Review 134 (2023-12-11 - Rating: 5)
The guys had a very good knowledge of how the machine runs. It would be a little easier on us old folks if the prices of stuff wasn’t so high, I guess in this day and age you have to bite the bullet every now and then. All in all, happy to have the old clunker working like it was meant to do. Good job guys.

Review 135 (2024-08-05 - Rating: 5)
Worked hard in wet conditions. Chad and Ron were on time and did a great job. Thx. Jim Johnson

Review 136 (2024-03-16 - Rating: 5)
Service was prompt—same day I reported the problem. Technician was kind, knowledgeable, and clearly explained everything he did and why. Solved problem completely. I couldn’t ask for better service. Will definitely call them first in the future.

Review 137 (2022-12-29 - Rating: 4)
The guys that came out to install my new unit was great workers. Made everything nice and clean looking. Great guys to talk to and they were very professional. Even after a little miscommunication on some of the work to be done I’m very pleased on the new unit and it runs great.

Review 138 (2023-08-25 - Rating: 4)
Great price and workmanship. Put us on the schedule for installation the next day! Even brought out portable ac units to keep us comfortable until they were done!! I am going to recommend this company to anyone who asks!!

Review 139 (2024-11-13 - Rating: 5)
Great people! Always Top notch service, appreciate the help

Review 140 (2022-07-07 - Rating: 5)
Epperson sent Martin and Jesse to do the installation of my new unit. They were friendly, on time, and kept us informed during the entire process. They replaced everything and cleaned all areas they worked in. Very pleased with them and the work they did. Justin was also very nice to work with during the purchase and financing.

Review 141 (2025-01-06 - Rating: 5)
Our technician Austin corder was efficient, polite, thorough explaining everything. 5 stars for him

Review 142 (2024-11-04 - Rating: 5)
Matthew and Mike were fast professional patient. When I asked questions very knowledgeable about the unit they installed. I highly recommend eppersons air conditioning Heating and plumbing

Review 143 (2023-11-22 - Rating: 5)
Mr. Jackson did an amazing job from arrival time. He problem solved the list of electrical issues I had with politeness and respect. I am very grateful for your work!

Review 144 (2024-12-30 - Rating: 5)
Austin Corder provided Quick, friendly service! Polite, too.

Review 145 (2024-02-05 - Rating: 5)
Great experience! Fast response and excellent installation. Martin & Justin were awesome, very knowledgeable and courteous. Everything works great and looks fantastic!

Review 146 (2024-01-30 - Rating: 5)
Chad was great. My hot water heater burst on Saturday. He told me over the phone how to shut it off and Monday morning I had a new one! Very nice young man!

Review 147 (2023-05-04 - Rating: 5)
We have used Epperson on two different occasions. First to replace two bathroom light/fan fixtures. Next to replace our electrical panel and install a new electric stove outlet and a dedicated washer outlet. On both occasions, we were extremely pleased eith the work performed and the professionals who completed the work. We are now planning a third and fourth project. A testament to our trust in Epperson.

Review 148 (2024-04-09 - Rating: 5)
I use Epperson’s for all my air and plumbing needs. My HVAC went out recently and Epperson’s worked quickly to install a new one for us. Austin did a home walkthrough and set us up with the right system. Martin and Justin Jr came out and installed the system in no time. They were friendly, thorough and efficient. They didn’t leave u til we were satisfied with their work. A total 5 star experience.

Review 149 (2023-08-30 - Rating: 5)
Quentyn did a good job. He installed a GFI plug for a condensation pump, which will be set up in phase 2 of the project. Epperson personnel are always professional, prompt and polite. Third time we have used them and a third time satisfied.

Review 150 (2024-10-24 - Rating: 5)
Chad & Davis with epperson were super helpful! They immediately got to work checking everything out. My hot water heater was fixed fast. My breakers weren’t labeled for my hot water heater and they even took their time to do that. Thank you guys for your hard work!

Review 151 (2024-06-26 - Rating: 5)
Ralph Was very friendly person, didnt take him long to fix the problem. would recommend Epperson .

Review 152 (2024-11-05 - Rating: 5)
Great service and the techs show up at the agreed upon time. They work until the job is completed and did not leave a mess.Friendly and competent. They explained what they needed to do and kept me informed as to their progress.I have used Epperson’s for 20+ years for plumbing and electrical needs and will continue to do so.

Review 153 (2024-08-01 - Rating: 5)
They techs did an excellent job and were very kind and professional

Review 154 (2024-09-04 - Rating: 5)
The team was very responsive, and the tech who showed up was great...

Review 155 (2024-01-05 - Rating: 5)
Chad came out to fix an issue. Called prior to arrival, had all the necessary tools and equipment. Personable, professional and efficient. Will request him for future issues.

Review 156 (2024-05-11 - Rating: 5)
I have used Eppersons’ for years for my HVAC, plumbing, and electrical issues. They always do a great job and give top notch customer service!!!

Review 157 (2023-05-03 - Rating: 5)
The employees are Ladies and Gentlemen. A very rare quality now days. Weve used them a lot over the years and have just hired them recently for service and updates. The best way to describe Eppersons is we consider them friends of the community and were thankful for them. Mike N Tracy

Review 158 (2024-12-10 - Rating: 5)
Jesse came out to the house and managed to get everything fixed in no time, would recommend their services! He did great!

Review 159 (2021-06-14 - Rating: 5)
Epperson was first class from beginning to end. The sales reps were knowledgeable, respectful, courteous and answered our many questions. The installation was completed in one day by a crew that was thorough and professional. They went over the proper operation of the system prior to departure. No complaints here. I’d definitely recommend Epperson if you are in the market for a new system…

Review 160 (2024-10-23 - Rating: 5)
David and Shane were very professional and efficient!

Review 161 (2024-02-29 - Rating: 5)
Epperson’s has been our HVAC Service Provider for many many years…we called them Tuesday evening about 7:30 PM to check on and fix a natural gas leak in our furnace…within a couple of minutes the FireDepartment arrived having been notified by Epperson’s of our problem…to make a long story short within a short while our home was safe for the night and Wednesday morning Epperson’s locacted the replacement new part and made our Furnace work again just like new…THE BEST AND FRIENDLY TOO 👏👏

Review 162 (2024-07-18 - Rating: 5)
Epperson responded immediately to my problem - thankfully it was a simple fix, but I couldn’t have asked for a nicer technician - the best! Thanks Epperson!

Review 163 (2022-08-18 - Rating: 5)
Very professional. Workers were very friendly and nice. Only complaint I have is the outside unit is too low. It is below ground level and needs to be raised up above ground level. Otherwise I am satisfied.Eppersons immediately corrected the problem with my unit by coming out to put a stand underneath it. I will recommend this company to anyone. They stand behind their work. Excellent company!

Review 164 (2021-07-22 - Rating: 5)
Epperson’s service was great all around. From the guys coming out to see which replacement unit I needed to the service guys putting everything together. They were timely, respectful and did a great job putting everything together and making sure the unit was running good before they left. I would recommend them to everyone for their professionalism.

Review 165 (2025-01-06 - Rating: 5)
Chad & DavidPrompt, efficient, friendlyExcellent Service

Review 166 (2020-06-29 - Rating: 5)
Salesman, Warren, came out to assess my install requirements. Took time to listen to my request as well as concerns and addressed each.Installers, Brian and Curtis, arrived on time, went over the install with me and went right to work.Each individual was courteous, professional, informative and all around pleasant to work with.Start to finish, my install was treated with a level of professionalism not often encountered these days.I recommend Epperson to anyone who enjoys being treated like family when doing business!!

Review 167 (2023-01-20 - Rating: 5)
Epperson replace the air handler that they installed about 40 years ago. Their people were knowledgeable and efficient. Very professional and cleaned up their mess. Very good. Pleased. Hope this unit last 40 more years.

Review 168 (2024-05-14 - Rating: 5)
Chad and Shane were friendly, courteous and professional. Thanks much! Will be asking for them for my plumbing needs.

Review 169 (2024-03-04 - Rating: 5)
Technicians arrived on time, listened to my concerns and answered any questions I had, and most importantly fixed the problems I was having with my HVAC unit. Wouldnt recommend anyone else!

Review 170 (2022-11-08 - Rating: 5)
Martin and Jesse installed a new heat pump at our residence. They were courteous and professional and completed the work in a timely manner with attention to detail. I would recommend this company to anyone needing HVAC service or installation.

Review 171 (2020-08-28 - Rating: 5)
Fantastic Service from Rick the Plumber (one of the best plumbers I have ever met). He fixed my problems, helped me avoid future mistakes and just plain had useful wisdom... which was much appreciated. In 2 hours, he solved several problems that were unsolved by other plumbers for months! Great Work!

Review 172 (2023-04-07 - Rating: 5)
Thank you so much!! Not only did they come and install a new circuit breaker box but fixed my electric problem in the kitchen, put up new ceiling fans and installed new light switches and outlets. Thank you so much again.

Review 173 (2024-12-02 - Rating: 5)
Awesome employees. Very pleasant and courteous

Review 174 (2021-05-29 - Rating: 5)
Epperson done an AMAZING job! They are very professional and done an amazing job getting our A/C unit fixed in a timely manner and very reasonable. Technicians Bryan and Noah are very nice gentlemen and I would recommend them to any and everyone. Thank you guys for a job VERY well done.

Review 175 (2021-11-13 - Rating: 5)
Absolutely outstanding work . Had electric on new construction installed, HVAC and plumbing. It was a pleasure having them. Harley and Kevin did an amazing job on the wiring and Martin on the hvac. They were very professional and made Absolutely sure I was happy. I couldnt have ask for better service. These workers are a benefit to your company and should be treated as such.

Review 176 (2024-10-29 - Rating: 5)
The plumbers, David and Shane, at Epperson of Somerset were very professional, hardworking, did a great job and left the completed job site very clean. We were very pleased with them and will reach out to them again when the need arises.

Review 177 (2024-10-09 - Rating: 5)
Chad & David Were on time, did good work in good time.

Review 178 (2024-05-05 - Rating: 5)
Very prompt and friendly service. Ralph was super straight forward and got us back up and going on a Saturday morning.

Review 179 (2024-03-04 - Rating: 5)
I use Epperson for any and everything HVAC related. Theyre dependable, trustworthy, and honest. 100% would recommend

Review 180 (2024-03-12 - Rating: 5)
Arrived on time. Very friendly and professional. Went right to work to diagnose our problem. Would recommend Epperson to family and friends.

Review 181 (2024-10-29 - Rating: 5)
This was our first experience with Epperson’s and there is not one thing I can think of that they need to change!!! They called to let me know they were on their way, Zach (the serviceman) was knowledgeable, efficient and thorough and I felt like the pricing was totally reasonable for the services rendered. HVAC in rural areas often involves invasive “creatures” and a couple of baby possums had found their way into one of our units…they didn’t survive, so when the heat kicked on it wasn’t a pleasant smell. Zach took his time making sure he “got them all” and tried to determine the points of entry. I didn’t feel like he was just doing the bare minimum at all. Very pleased with this company and would not hesitate to recommend Epperson to anyone in need of HVAC service. They have several plans available to suit your needs as well.

Review 182 (2024-09-16 - Rating: 5)
They was quick to get there and fairly priced

Review 183 (2022-10-20 - Rating: 5)
I was very impressed how professional everyone was from Justin getting me a timely estimate to the crew that handled the installation. Everyone was very professional, they showed up on time and took exactly how long they said they would. Thanks again for the great service!

Review 184 (2022-09-03 - Rating: 4)
UPDATE . Owner called to discuss what happened and after investigating the matter he found out we were telling the truth. So now i change my 1 star to 4 star because of the honesty . He returned money on thermostat and apologized for any inconvenience.I would say honesty is always the best policy. We are having a garage built and will be calling Epperson for estimate. Everyone makes mistakes and he is man enough to admit it and make it right.SO CALL EPPERSON. AN ACTUAL HONEST BUSINESS MAN. !!YES THEY STILL EXSIST !!!STAY AWAY !! STAY AWAY !! They will use your system to practice on. Then when they screw it up they wont take responsibility and Will charge you for what they screwed up. Not only that they price gouge bad. Charged me. $166 for a $40 thermostat. And they were the ones who blew my expensive thermostat up and replace with an overpriced cheap one that doesnt do what old one did. AGAIN STAY AWAY .. PRICE GOUGERS.

Review 185 (2021-05-28 - Rating: 5)
Epperson took care of a laundry list of plumbing issues for us. I am VERY happy with the work that Rick and his helper did for us. I’m not even sure they took a break the whole day, and it was HOT for this early in the year. They cleaned up a messy pex installation under our bathroom, moved a bathroom vanity sink plumbing over 2 ft., and ran plumbing for a kitchen sink. The work is professional, and nobody cut any corners (insulation in the floor joists was reinstalled neatly, which you wouldn’t necessarily see or think to ask about). Rick even installed the kitchen sink plumbing in a back corner, which gives us loads of room in the cabinet - I hadn’t thought to ask for that, and I really appreciate his initiative. Most of his day was spent in our crawl space (very very cramped under the bathroom), and both guys had a great attitude...bonus points because neither plumber was EVER wasting time on their cell phones that I saw. Wow! Well done!My opinion is that if you call Epperson, you’ll get a professional job. This, in a time where everyone and his brother/nephew/son-in-law has started him own business and can barely handle running it. Seriously. I am super- tired of calling somebody’s “guy” (you’ve heard it... oh! I know a guy...) who a) never calls back, b) calls back and supposedly can come in a couple of days but never does, c) never bids the job..or worse shows up high on the second day. Really, sometimes the bar gets set quite low...very aggravating. Fortunately, companies like Epperson exist, where employees have a professional attitude and great work ethic. When I called the office to check on scheduling, in passing, Gary told me “our guys work really hard” (meaning they will get to my work order as soon as they can) and they certainly did at my house. If you’re thinking of calling: It took about a week from first call to sending plumbers, which I felt was reasonable since this wasn’t an emergency. We paid what I would call “a lot” - we DIY everything 😇, so usually on the cheap...Billing was fair - a charge for materials plus per plumber (in our case, a plumber + a helper) drive time included. I didn’t know about the helper charge, but they really did need 2 people (one above, one in crawlspace) so I get it. I’d call Epperson again - solid work, completed in 1 day, and we have use of our new kitchen sink and a “to do” list for our bathroom was completed, too...sometimes you get what you pay for.

Review 186 (2024-12-30 - Rating: 5)
Very professional, friendly, and fast service.

Review 187 (2024-01-25 - Rating: 5)
EPPERSON IS a GOOD, reputable company who provides prompt service to all its customers. EPPERSON guarantees their work! I ALWAYS tell my friends I recommend EPPERSONS.