Jeffries Heating & Air Plumbing & Electric

Located in Somerset, Kentucky

Address: 611 N Main St, Somerset, KY 42501, United States

Phone: +1 606-448-6258

Rating: 4.9

Services

On-site services
Online estimates
Repair services
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-15 - Rating: 5)
I called Jeffries and they were able to schedule me the next day with a plumber to do a service estimate. Mike Madden showed up on time with kindness, helpfulness and skill efficiency. He was able to repair on site upon the first visit. Both ladies I spoke to over the phone (to schedule and pay) were so kind, helpful, and compassionate and Mike did the same and got the job done! He saved the day! The price was extremely reasonable. I will use them in the future without a doubt and refer this company to everyone I know.

Review 2 (2024-11-12 - Rating: 5)
Jeffries got to us the same day our heat and AC unit went out. They are very friendly and knowledgeable and helped us get a new unit in and they were so happy to help with our septic and plumbing needs. I definitely will use their services again and refer them to anyone!

Review 3 (2024-10-16 - Rating: 5)
Best pluming company, great service an friendly. Mike was so friendly , did a great job, cleaned up any mess he may have made, he explained everything. also the price was great. I sure would use them again. Also the office people was very friendly, explained about the cost for them to come out, which is included in the service. You sure cant go wrong using this company. Best in Somerset....

Review 4 (2024-12-04 - Rating: 5)
I had scheduled plumbing and emergency HVAC on the same day. Both techs were extremely friendly and professional. I appreciated the text with the picture ahead of the visit — probably not necessary in a small town, but an extra layer of comfort. Left my home clean and orderly, and my plumber showed me how to help prevent the problem I had from being so bad again. Wow!!

Review 5 (2024-12-11 - Rating: 5)
Jeffries got me on the schedule quickly for plumbing and electrical work. Mike Madden did a great job fixing my sink drain, and Harley Mize did a great job rewiring my switches. Very happy with their work and highly recommend.

Review 6 (2024-09-01 - Rating: 5)
We needed a new bathroom faucet installed as ours had broken. My husband called Jeffries on a Sunday, not expecting someone to come out. That evening Mike came out after finishing another job and installed it! He was very kind and courteous and cleaned up when he left. Just last week my daughter needed a new water heater installed. My husband didnt hesitate to call Jeffries again and ask for Mike to come out and install it. He arrived at the scheduled time and got the job done! My daughter was impressed with how nice he was and the fact that he wore shoe covers over his shoes so he wouldnt mess up the floors! Will definitely call Jeffries for any future plumbing issues.

Review 7 (2024-01-05 - Rating: 5)
In the summer of 2023 we had Jeffries install a new HVAC system and they did an amazing job. Today, we needed a couple of faucets changed out. The plumber, Mike, was so professional and kind. He did a great job replacing the faucets and made sure there was no leaks and/or mess before leaving. Jeffries is a great company. I recommend them to anyone.

Review 8 (2024-10-02 - Rating: 5)
It is with true thankfulness and heartfelt blessings, that we called Jeffries for assistance for our water leak in the front yard. Jake came and spoke to me and got right back with an estimate, we also changed the cast iron pipes in our house, fixed shower and water faucet, and turn off valve coming into our house. The team of plumbers Brian, Jeffery, Mike and all others plus apprentice Jake were amazing. Mike was especially astute in showing his experience in working with Historical Homes, and seemed to have a sure fire plan for everything that came up. Even when we thought everything was fixed, a call was made the first of the following week with continued problems with clogs, they came back and worked on the sewer line at this point!,

Review 9 (2024-12-04 - Rating: 5)
I called today about a plumbing issue and received an appointment for the same day. Mike Madden came out and had the issue resolved in no time! Very courteous and professional, with a great price.

Review 10 (2024-10-06 - Rating: 5)
We’ve used Jeffries numerous times over the years and we really love how they run their business. Recently we had a few issues and Kyle came out and identified the problems and fixed them quick. He made sure to explain what happened and how it happened. He was super friendly and very knowledgeable. If we have any other issues in the future, we will most likely use Jeffries’s if at all possible.

Review 11 (2024-08-07 - Rating: 5)
My mom needed a septic line repair. Jake came out and gave us an amazing quote. A couple different service people came out and weighed in what needed to be done and within a day of starting the project they were done. The personalized service and care that my mom recieived from Jeffries was second to none. I highly recommend them for any of your AC and plumbing needs

Review 12 (2024-11-25 - Rating: 5)
Within the hour of putting in a service request, I received a call to schedule. Prior to the appointment, you receive a message stating the technician is on the way and send his name and even a picture to verify your technician! Blake was friendly, professional, and relatable which I appreciate

Review 13 (2024-11-18 - Rating: 5)
I had senior technician Mike Madden, he was very professional and very knowledgeable of his trade. Full marks in all fields not to mention he’s very approachable and easy to talk to. Amazing service and will be calling again for any future home troubles!!!!!

Review 14 (2024-07-03 - Rating: 5)
I called this morning, 7-3-24, to have my Mothers sink drain checked and replaced if needed. I was amazed that they were able to come out today especially since it is a holiday week. Lucky for us there had been a cancellation. Set the appointment for 3-5 pm. I had email confirmation, a text, and a phone call that Mike was on his way early if it was OK. He analyzed the problem, gave an estimate and got to work. We had him go ahead and replace the drain lines and check under the house to make sure there were no problems with the drain there. He was very efficient, professional and very personable. I will definitely recommend him and Jeffries for any and all plumbing needs.Thank You Again!Debbie Rogers

Review 15 (2024-10-19 - Rating: 5)
My hot water heater went out. I called Jefferies heating and air and they sent out Mike Madden. He made the repairs to my RHEEM marathon water heater very quickly. He was prompt, courteous and respectful. It’s been a very long time since I’ve had the kind of service I had today. Will definitely use him for my repairs in the future.

Review 16 (2024-09-19 - Rating: 5)
We discovered a water leak at 2pm on a Wednesday afternoon. I called Jeffries to see when someone could come out to give me an estimate. To my surprise they sent Mike their technician at 9am the next morning! He came out manually had to dig the old water facet out and had our water back on a running before lunch! Courteous, Professional and overall nice guy. You cant go wrong with this company.

Review 17 (2024-09-05 - Rating: 5)
Had an issue with a leak just on our side of the water meter. Called on Sunday of Labor Day Weekend, had a human answer the phone and a call back from the technician on call in 15 minutes. Communication was excellent and Jimmy worked in the pouring rain to complete the fix. Very happy with Jeffries and highly recommend if you need plumbing work done.

Review 18 (2024-09-03 - Rating: 5)
We were interested in the cost of a Generac Generator. Kevin came out to our home. He was on time (actually early) , very professional and gave us an estimate withing 4 hours. Well done.

Review 19 (2024-08-21 - Rating: 5)
I want to thank Jimmie that came and fixed my plumbing problem. He was nice, curtious, and was patient. He even explained what he was doing. I would recommended this company. They saved me alot more money than the first plumber I called. And there was little to no mess. Thanks again for the service. Will definitely use again if I need more plumbing services.

Review 20 (2024-11-23 - Rating: 5)
We used the plumbing service. Mike was exceptional. On-time, pleasant to work with, did the job well. Thank you Mike and Thank you Jefferies.

Review 21 (2024-09-27 - Rating: 5)
Had a previous issue with HVAC. Outside unit running, but coils forming white frost on them inside the unit & outside pipe running into the house as well. Inside thermostat on, but inside unit fan not running. That was the first time & this time as well. But first time: I had shut both units off. If the outside fan is running & forming ice on the inside pipes, but the inside isnt running: Turn off the outside unit but leave the inside unit running. Then give them a call. Shutting off the outside unit is most easily done at the breaker box or pull the outside plug. That way when the tech gets there the system inside (which isnt working) is still in the working mode of operation & can then be easily diagnosed.This happened again last night at 8:30PM. If you are under a service plan with Jeffries (Of which I recommend) & as long as its before 9:00PM they have an on-call tech that will come and check out your unit. Senior Tech named Michael Meadows drove all the way from Albany to Somerset last night to do just that. Extremely professional young man & a Vet like me to boot! Great attitude & extremely knowledgeable in his job, as he found the problem reasonably quick. But if I had turned the inside unit off: We would have had to wait for it to do it again sometime later. I would have waited till today, to have them come, but possible weather conditions from Hurricane Helene said, Oh Boy: Thats just not a good idea! As I hear the wind out there whipping now! So, I didnt need to wait till later, as finding out the problem was crucial, before the unit could be turned back on or otherwise wait again for the same scenario. Whats the ole saying, Opportunity only knocks once! Not entirely true, but a good measure to go buy. WHATS MY POINT? JEFFRIES: Every single time Ive dealt with them: Professional, knowledgeable, and I do believe they care about the customer. And that should speak VOLUMES this day & time!PS: The only problem Ive ever had was calling them last night as (After Hours) it goes to a call center & they will ask you a gazillion questions before sending Jeffries a Message that will call you back. But Im sure the 3rd degree is necessary as the call center doesnt know your relationship to the company as a customer and how long youve been with them etc... Also, there was this continual annoying echo of my own voice back in my ear every time I spoke, back in my ear every time I spoke, back in my ear every time I spoke.......................................(LOL)

Review 22 (2024-08-08 - Rating: 5)
I give this a 5 star rating because we have had an ongoing problem with our ac draining through the emergency drain & the pan under the upstairs unit filling with water. A prior company that installed the units & serviced it, band aided it, & became non responsive when called. When they did come out they told us to use a different filter & failed to clear the drains completely.Ray from Jeffries came out & saw the problem immediately, put in a coupling allowing the unit to shut off before filling the pan and showed us how to clear it. He cleared out the emergency drain & went outside & cleared the drain from the outside units.It was so obvious he knew just exactly what the problem was and he fixed it immediately. Couldnt be happier. Highly recommend them.

Review 23 (2024-06-12 - Rating: 5)
I would highly recommend Jeffries Heating and Air. When Ray came out for the service call, he was professional, polite and very informative. We decided to go ahead and get a new unit, so when Cody came out to install it he was polite, professional and informative as well. Nobody wants to have to pay out a lot of money, but they made it as painless as possible. Thanks guys, youre the best.

Review 24 (2024-03-27 - Rating: 5)
Great service ! They showed up when they said and explained everything that Kyle found problems with .I decided because the unit was 23 years old we would replace it . Nevin came the next day with the new unit and had it installed and operating awesome by early afternoon.Jefferies Team Thank You ! for outstanding service you all are Top Notch !

Review 25 (2024-09-25 - Rating: 5)
Mike did a outstanding job. He answered every question. It was so comfortable having him around, the at then end my was talking to him like he lived next door. I had to remind her the Mike needed to leave.

Review 26 (2024-05-13 - Rating: 5)
I am certainly impressed with Jeffries Heating & Air + Plumbing & Electric work ethic. I moved her almost a year ago from Virginia and purchased a home here. I learned soon after moving in that the house needed much work to be done. Electrical work was the biggest job. Kevin of Jeffries came out to ascertain the work that needed to be done and worked up an estimate for us. I also got three addition estimates to get the best value. Kevins estimate was prepared for us. I then contacted Jeffries to let them that I was going to contract them for the project. The work had to be broken up into three days of work. I paid each time a part of the work was completed, and there were no overruns. I was impressed with the work Kevin and the other electrician that accompanied him.. The workers arrived on time, they brought quality parts, they explained what they were going to do each visit and stayed within the agreed budget and cleaned up after they completed their work. I also had plumbing work done. Jeffries Heating & Air + Plumbing & Electric are my go-to guys!

Review 27 (2024-04-17 - Rating: 5)
We were able to get a same day appointment when I called to have someone come look at our A/C unit. We were scheduled in a slot from 1-3, but the technician was able to come even sooner. Kyle Bowling was our technician. He was very professional and knowledgeable and had us fixed up in less than an hour. I really appreciate the timeliness and professionalism. We’ve used Jeffries in the past and will continue to use this business for any a/c and heating issues we may have. Thank you!

Review 28 (2024-07-11 - Rating: 5)
Service was stellar from the initial call thee communications was great and the service man was so friendly and professional.Explained everything thoroughly and made sure we were satisfied before leaving!! We have used Jefferies for years and will continue to use them.Recommend them to everyone

Review 29 (2024-07-01 - Rating: 5)
The men who Jeffries sent to our home for both plumbing (Mike) and electrical (Kevin) were wonderful. Estimate given, problem solved. Kind and courteous. Would recommend to everyone. Thank you for great service.

Review 30 (2024-09-21 - Rating: 5)
Amazing responsive service! Kyle was our technician and he went above and beyond in explaining everything to us.Kyle was professional, personable and on time!

Review 31 (2024-06-04 - Rating: 5)
Our family will forever be exceptionally grateful for Mike and Jimmy. These two went above and beyond for us!! They are the hardest working guys! Numerous times coming out to our home to help us with our plumbing issues, each time they were just amazing! Not leaving until they found the issue, and then doing everything in their power to fix it! Even helping to advocate for us with the water company with our issue. A true blessing. THANK YOU MIKE AND JIMMY!

Review 32 (2024-07-13 - Rating: 5)
Albert Estrada and his crew did a great job replumbing our home. They arrived on time, did their work efficiently, with a minimum of distraction to us, and behaved professionally throughout. Would highly recommend their services to anyone.

Review 33 (2024-08-29 - Rating: 5)
Was super amazing in helping me fix my ac! Very talkative and willing to answer my questions. Customer support was very prompt when calling for an appointment. Thank you again, I will come back for future service!

Review 34 (2024-05-05 - Rating: 5)
Oh my goodness!! Absolutely amazed at the service we received! Our tech was Mike Madden and he was very professional and very friendly. He came out today (Sunday) and installed a new expansion tank because ours had a leak and fixed a few minor things that we noticed but wasn’t going to bother him with it. But out of kindness he noticed it and fixed it. Just can’t get over how friendly he was especially it being a Sunday. I understand no one wants to work on the weekends, but he was as nice as he could be. We will be using this company again. Highly recommend by my husband and I.

Review 35 (2024-11-18 - Rating: 5)
I have come to rely on Jeffries for plumbing, HVAC, and electrical service. Always efficient, courteous and trustworthy. Highly recommend this company.

Review 36 (2024-12-31 - Rating: 5)
We have had Jeffries Heating out a couple of times for different reasons. We have been impressed with their knowledge and work ethics.

Review 37 (2024-09-20 - Rating: 5)
This is the second time we used Jeffries HVAC and electrical and they are the best. Absolutely, honestly they cant be beat. I will recommend them to anyone. Thank you Harley.

Review 38 (2024-11-15 - Rating: 5)
I think this was the third time I needed Jeffries within a month for my rental properties. I have always found them to be professional, friendly, and capable.

Review 39 (2024-06-11 - Rating: 5)
Recently, I had both Jimmy & Harley come and work on an electrical & plumbing issue. Both men were exceptionally professional and knowledgeable. They arrived on time and went over and above with helping me fix my dryer vent hose, which wasnt even the reason I scheduled the service call. I have used Jefferies on several different occasions for HVAC, plumbing & electrical and have had excellent service on all calls. They are my first call whenever anything goes wrong at the Cottage. Very trustworthy and affordable.

Review 40 (2024-08-07 - Rating: 5)
Jeffries,‘s has always done an amazing job for me. They are prompt efficient and honest and I appreciate that appreciate the friendliness and the courtesy that I am given when I call them for help. Thank you so much Jeffries, you guys are awesome.

Review 41 (2024-06-24 - Rating: 5)
Provided Sunday evening service quickly, promptly and within affordable weekend rates. Customer service representative was friendly and efficient in connecting me with a technician. The technician Blake was very personable and knowledgeable and worked efficiently. Highly recommend.

Review 42 (2024-06-26 - Rating: 5)
We would highly recommend Jeffries Heating and Air! They are very quick at getting the job done and they know what they’re doing. Also they are very polite. We have had them install a CHA Unit and a Hot water heater as well.Thanks again Jeffries for being very responsive and getting the job done.

Review 43 (2024-05-22 - Rating: 5)
Jeffries Plumbing did major plumbing repairs in my home. I have tried every Plumbing business in Pulaski County. Jeffries is far the very best. Yesterday our central heat and air went out. I called Jeffries for this repair also. Ray came out and had it cool very quick.Jeffries is far the best Plumbing/AC/Electrical company. All repairmen we have had the pleasure of working with has been so clean, courteous and fast and thorough with their repairs.

Review 44 (2024-08-19 - Rating: 5)
Just had service done at our location in Monticello Ky and were very pleased with service and quickness. They had to work on several units and got us back in tip top shape.

Review 45 (2024-08-02 - Rating: 5)
My air was going to be out for the whole weekend and my landlord wasn’t getting back to me with a solution so I stopped in and they came right over and got my system up and running and were very professional and quick. I highly recommend them to others. They saved the weekend for my family because it was in the 90’s all weekend. Thank you Jeffries for your service.

Review 46 (2024-04-04 - Rating: 5)
Absolutely amazing people at this company. Started off with an exceptionally nice scheduler! Then when the guys showed up, they helped me out very fast. Brian was so very nice and explained everything to me! They also were upfront regarding the prices:( great pricing too! I was nervous about the price, but it was more affordable than I expected. ) I will most definitely call them in the future with any heating/air or plumbing services!!!

Review 47 (2024-07-13 - Rating: 5)
I had a Hvac leak on 7/11 late in the evening and called Jeffries the dispatcher was very friendly and took down all my information. The service technician called right back with an date n time they could come, which was the next afternoon. He was right on time plus they sent a text message with the technician name n picture. He fixed the problem in a very short time and explained everything to us. I would highly recommend Jeffries heating and Air

Review 48 (2024-06-29 - Rating: 5)
We called about our water heater and they had someone out very quickly. Mike madden was who come out and he was very professional and friendly and went the extra mile of explaining things I really did appreciate that he really did a great job

Review 49 (2024-09-24 - Rating: 5)
Harley was a great help in getting our building wired and approved. He went above and beyond to make sure we were happy.

Review 50 (2024-03-08 - Rating: 5)
As always, excellent maintenance service from Michael! All technicians call give a time and arrive promptly! So happy that I sighed up for maintenance package and they contacted me and scheduled time. They make my life so easy! So glad to have Jeffries Heating and Air to take care of my heat and air! They are so clean and considerate. Great people working there!!

Review 51 (2024-02-28 - Rating: 5)
Absolutely fantastic service. Jimmy is a pure gem. Friendliest plumber i have ever met. I will definitely use this business for any plumbing need and will ask for Jimmy.Feb. 28- Another great experience with this company and Jimmy. I had an old three valve system converted to a single valve on my shower/bath. Great Job Jimmy.

Review 52 (2024-10-11 - Rating: 5)
The tech came out on a Friday evening to repair a botched job on a toilet in a 6 month old new home. Dickson plumbing didnt even secure it to the floor. Jeffries got it right but at my expence.

Review 53 (2024-05-03 - Rating: 5)
Jeffries was very considerate and professional from the first inquiry to completion of the job. They have been a breath of fresh air compared to other businesses in this area. I used them for a leaking hot water heater and would not hesitate to call them again.

Review 54 (2024-12-18 - Rating: 5)
As always, a wonderful experience. Technicians were polite and respectful and they got the job done, no more leaking. Thank you.

Review 55 (2024-06-25 - Rating: 5)
Once again I highly recommend this company.When our HVAC unit was having issues they were prompt to schedule an appointment. When our tech Tay C showed up we had just lost power and no work could be done. They were able to re schedule for the next day and Ray not only got us up and running he also gave us a fair quote for new units. This company is reliable and professional in all aspects of their business. Will definitely be calling them for any future needs . They are the best.6/25/24 Just had Jimmy out to install kitchen faucet and reroute pipes for kitchen remodel. As always he was courteous and professional and completed the work in a timely manner. I officially have been in KY. A year this week and Jeffries Plumbing Heating and Air has proven to be reliable, honest and fair in all that they do. They are the best.

Review 56 (2024-04-17 - Rating: 5)
Ray (technician) was wonderful. Extremely informative and really nice about answering my questions about my unit. The work, including him having to leave and go get the part we needed,he was in, out, paid and gone in an hour. Even taught me a couple of things. I felt as if the work was a bit pricey given it was just one little piece and the initial diagnosis, but I dont know all that much about these things. I will GLADLY pay it for such quality work though. I HIGHLY recommend Jefferies to anybody who needs HVAC or plumbing work done 100%.

Review 57 (2024-08-28 - Rating: 5)
Jefferies came out quick and did excellent work!!! Thank you for a great job! Jimmy was the installer and was incredible as well!

Review 58 (2024-04-18 - Rating: 5)
Mike did an excellent job installing a new water heater and reworking our outdated drain lines for bath remodel. He also replacing two outside spigots with freeze-protected units. It was a two-day job and he was on time both days. Upon completion he made sure everything was cleaned up and working properly. I also appreciate Jeffries communications as to who to expect (with picture) and arrival time. Highly recommended.

Review 59 (2024-10-17 - Rating: 5)
We have had nothing but great experiences. The team is efficient and knowledgeable. We always feel confident in the service we are receiving.

Review 60 (2024-05-01 - Rating: 5)
I was very impressed with my plumber. He was clean a very efficient. We had used a friend of the family for our plumbing needs for years. He has recently passed away. Your rating were excellent so we gave you a shot. Looks like we found a new friend of the family.

Review 61 (2024-04-17 - Rating: 5)
It was a real pleasure in dealing with them. My 22 year old units finally gave it up and I called Jefferies around 3pm and they responded the next morning. They inspected my units and sure enough they were done for. Gave me a quote to replace them and opted to have them put in a new unit. It works great and am very happy with the results. Not to beleaguer the point but was pleased with response time and cleanliness that their team did. Much appreciation to Blake, Devin and another young man whos name I didnt get. They were very professional and courteous. Again thank you Jefferies heating and air for a job well done.

Review 62 (2024-01-30 - Rating: 5)
I recently had the pleasure of having Jeffries Heating & Air + Plumbing work on cleaning and replacing my main line pipes. Over the last two weeks, their team has shown exceptional skill, professionalism, and dedication to quality workmanship. The level of attention and care they put into ensuring everything was done perfectly was truly impressive. Not only was the job completed efficiently, but the communication and customer service were top-notch. It’s clear that they value their customers and take pride in their work. A heartfelt thank you to the entire team for making what could have been a stressful experience smooth and worry-free. I highly recommend Jeffries Plumbing + Air for anyone in need of plumbing services – they are simply the best!Danielle

Review 63 (2024-08-03 - Rating: 5)
Jimmy did an outstanding job!! Our plumbing was completely clogged on a Saturday morning, he came out and resolved the issue quickly very professional!! Thank you so much!!!

Review 64 (2024-07-23 - Rating: 5)
Jimmie was so friendly and very accommodating. Very fast at fixing our leak. Will call again if I ever need plumbing services.

Review 65 (2025-01-06 - Rating: 5)
Very professional & completely transparent with everything. I have used Jeffries several times .

Review 66 (2024-06-28 - Rating: 5)
Jeffries was amazing! They showed up on time and explained everything they were doing. They offered advise and never made me feel like they were pushing me to do more than I could afford!

Review 67 (2024-03-17 - Rating: 5)
My parents just had to have their complete hvac system replaced. When they informed me they were having issues, I recommended Jeffries to them. This is the third time we have used Jeffries and we have been extremely satisfied with each visit. The technicians from the initial service call through the completion of the replacement were courteous, professional, informative and worked diligently to complete the job in a timely fashion. Just as with the other two visits, the work was completed in an extremely satisfactory fashion. I highly recommend Jeffries and will continue to do so.

Review 68 (2024-05-23 - Rating: 5)
Kyle Bowling, their tech came out to work on our Air conditioner. I found him very knowledgeable and an extremely friendly tech. He was able to quickly troubleshoot our problem and have our air conditioner working in no time at all!I’m definitely gong to use Jeffries for any future problem we have with our equipment!

Review 69 (2024-04-14 - Rating: 5)
Had to have my pump replaced on my septic system, Jeffries sent out Mike Madden to diagnose my problem. Mike was awesome, everyone who I talked to was awesome! being this was my vacation home and I had to leave, and all communication was done by phone and e mail. Mike then called in the electrician (Kevin Price) to install an alarm on the pump to notify me if something would go wrong. both technician and office staff worked very well with me to assure that I was comfortable with these repairs. their communicate was very clear all of my question answered and request for a call back were answered in a timely matter.Hats off to Mike and Kevin and the Jerries staff.

Review 70 (2024-04-29 - Rating: 5)
Just called Jefferies this morning at 8 am for a toilet issue my guests were having, they arrived by 9:15 & Michael got toilet working again. I have used Jefferies to also service my furnace & A/C, they are the first people I call for any problems, totally recommend them. They have a wonderful communication system & do not overcharge. Great company!

Review 71 (2024-03-06 - Rating: 5)
Mike is absolutely the best. He came to find a leak in an undersink Reverse Osmosis system I bought through Amazon. One plumber had been out and couldnt figure out where the leak as coming from. Mike took the extra time to drill down and found that one of the filter was bad, clogged. I got a refund from Amazon found a replacement for the one clogged filter and Mike came back and installed, no problem. He is cautious in avoiding making a mess. And he cleans up after his work.He was thoughtful putting shoe covers on each time he came in. Also, had concern for others budgets. He was very fair in the pricing. I look forward to him completing my next project. THANK YOU Mike. Just a note, I dont general give 5 star reviews, so take this review as truly pleased.

Review 72 (2024-09-05 - Rating: 5)
Their tech was so nice and he did a great job fixing a tough problem for us. I will definitely be using these guys again, if I ever have a problem!

Review 73 (2024-01-09 - Rating: 5)
We used Jeffries for the first time after we arrived home last week from a trip to AZ. Our water heater failed!We called at about 8:30 that night. It was not necessarily an emergency, but Brian offered to come right then for this potential first time customer. We opted to have Jake and Jimmy come the following day. They were fantastic!Because we were so impressed, we requested an inspection of our HVAC. Amanda coordinated that for us. Today, Kyle came and completed that inspection. He was most courteous and informative.This company understands customer service! We are lifetime customers! Thanks to you all!

Review 74 (2024-04-17 - Rating: 5)
Jeffries installed a new HVAC unit on my houseboat. Included was a 1 year check-up. They did a great job getting it installed without me being there and the one year service check-up was fantastic. Billy & his partner did an efficient job! I signed up for another year!

Review 75 (2024-11-04 - Rating: 5)
Outstanding experience using Jeffries for several HVAC issues, will definitely use in the future!

Review 76 (2024-06-14 - Rating: 5)
We are so thankful for Mike from Jeffries Heating & Air + Plumbing & Electric! He has worked on several plumbing projects for us and has gone above and beyond. I cannot recommend Mike enough—he is wonderful!

Review 77 (2024-01-19 - Rating: 5)
We called Jefferies needing a plumber in snowy cold weather. They sent Brian Y within 30 minutes. He was wonderful checked our water heater which needed replaced. We picked what we needed. He went and got it had the new one installed in no time. Would definitely recommend Jeffries Heating & Air + Plumbing & Electric. Service and work was great.

Review 78 (2024-02-25 - Rating: 5)
Wow!! We were very impressed by how professional Niven and Cody are. Blake helped me with financial. Cant forget Harley. He does the electrical! These young men really care about what they do. Great service! Great job! We are happy customers. Thanks Jeffries for an outstanding service for us. The Stringers

Review 79 (2024-04-26 - Rating: 5)
We had been having some plumbing issues so we called to have a technician come out. Mike Madden was the plumber who came out and worked on the issue. Mike took care of the issue and stayed until he was confident the problem was fixed. We would definitely recommend Mike and Jeffries Heating and Air, Plumbing and Electrical for any issues.

Review 80 (2024-11-23 - Rating: 5)
Quick service. Techs were professional and polite. Would recommend Jeffries highly!

Review 81 (2024-02-02 - Rating: 5)
We had Jeffries do our electrical panel upgrade. Extremely quick response time. Very professional technician who talked with us about the options. The price for our upgrade was very good, and we are happily able to use our tankless water heater now with our upgrade.

Review 82 (2023-03-24 - Rating: 5)
These guys are very professional and stand behind their work. Have had them on multiple projects. Mike came out and did a great job with our plumbing needs.

Review 83 (2024-09-05 - Rating: 5)
Jake was professional and personable. He answered all questions and was knowledgeable. very impressed with him.

Review 84 (2024-03-29 - Rating: 5)
Best cutomer service experience weve had in 20 yrs. We had a water pressure problem which caused a significant leak and we had to go out of town for a family emergency. Our tech mmy arived right on time and diagnosed the problen. It wasnt an easy fix and was going to be several days before they could do the job as the were booked. We worked with Jimmy to schedule the service call fowhen we returned. Jimmy told us he would try to move things around and get us done.Sure enough he called us back an hour after he left and said he was picking up the parts and would be back out that same day. He completed the repairs like a true proffesional. This is a model of what exceptional customer service should look like. Thank again Jimmy and I highly recommend this company to anyone in need of service

Review 85 (2024-09-25 - Rating: 5)
This was a big job to move the main water shutoff from the crawl space to the our bathroom vanity cabinet. Mike and Jake arrived with all the needed tools and materials needed to complete the installation. They did an excellent job. We couldnt be happier. Thanks

Review 86 (2024-09-12 - Rating: 5)
Jeffries are extremely proffessional and thorough when responding to a plumbing issue. I recommend them to anyone.

Review 87 (2024-07-26 - Rating: 5)
Excellent service and Kyle was very thorough, informative and professional. Glad I called Jeffries from the initial contact to the service of my HVAC system. Thanks

Review 88 (2024-08-09 - Rating: 5)
Out of town and my adult son at the house. Air conditioner wouldn’t work. Call Jeffries and they had someone there in 1/2 hour. Saved the day!!!!! Thank you Blake for coming to the rescue.

Review 89 (2023-10-02 - Rating: 5)
Our technician was Mike and he did a great job. We had a clog in the pipe of a rental unit and he was able to disconnect the toilet, clear the clog and reconnect everything very efficiently. While he was here I asked his opinion of another project and he was able to add it to the bill and come back and take care of it the next day. It looks amazing! Thank you Mike, we will definitely keep your number.

Review 90 (2023-07-11 - Rating: 5)
From the initial call to Jeffries, I was met with a friendly voice and was able to get an appointment scheduled right away for the next day. Once my appointment was set I received text confirmation. On the day of the appointment I received a text message containing a picture of the technician that was coming and his arrival time. The technician was very professional and was able to quickly diagnose the issue. Even though it was not the diagnosis I was hoping for, he was able to provide a free estimate for repair. Within a couple of days I was able to get my new system installed. All 3 technicians arrived on time and were very professional. They made sure I understood everything they were doing and worked diligently the entire time they were here. I could not have asked for a better experience. From rates to response to repair, Jeffries beats the competition. I highly recommend them over Eppersons any day!!! Such a pleasure to work with!!!! Thank you for the A+ quality experience. Your technicians are top notch!!! I will be referring your company to everyone!!!

Review 91 (2022-08-12 - Rating: 5)
Super experience starting with Jake with his thorough HVAC review and detailed estimate. They were able to get unit within three days of our signing the contract. Installers arrived promptly at the appointment time and completed installation in the two day time frame we were given. Excellent installation and left everything perfectly cleaned up. Couldn’t have asked for better work and we had a somewhat unusual install situation. Carrier system operates perfect. The office staff were helpful too and always very pleasant when we called. All in all a great experience and highly recommend Jeffries Heating & Air & Plumbing.

Review 92 (2024-06-30 - Rating: 5)
This is our 2nd experience using Jeffries for HVAC. Absolutely the best. Great communication, they were prompt and very professional. I would highly recommend calling Jeffries!

Review 93 (2024-10-02 - Rating: 5)
Great experience 09/30/2024 with Jeffries for installation of new Rheem Heat Pump/HVAC. Original service call and response was very good with Michael, and then Jimmy & Alex were professional, friendly, timely, job site in & out was clean, any questions answered & they appeared to work well as a team for the install. The unit is as expected and a good choice. Customer service is infrequently adequate nowadays and the entire Jeffies team, including communication, excelled at it. Thanks. Most definitely will be a return customer if any needs.Trippe & Burnett~Parkers Lake

Review 94 (2023-07-21 - Rating: 5)
The 2 men that installed our system were very professional. They were very friendly, knowledgeable, and answered any questions we had. They came early, and worked until it was completely installed. We could tell they definitely knew their stuff, and they did it well. They were also very gentle putting all of the system in place. They cleaned up after themselves, and was careful not to damage any of our property. I definitely highly recommend them!!

Review 95 (2023-08-17 - Rating: 5)
We had never used this company before but we are totally happy with the whole process. Ray is the person that sold the unit to us. He explained everything in detail and patient with us. The 2 gentleman that installed the unit, Levin and Coyote was awesome. They new their job well. Cleaned up everything. Very polite. Highly recommend this company and this crew.

Review 96 (2024-01-19 - Rating: 5)
Me and my husband Danny, were extremely pleased with service rendered today by Michael and his helper. Until today, weve never used Jeffries HVAC, Plumbing and Electric before. We both highly recommend using this company for honest, courteous-professional service!

Review 97 (2023-12-02 - Rating: 5)
Kevin, Mike and Jake arrived on-time as promised. They performed the work thoroughly, and at the price quoted. The appointment from the date I called was made in 48 hours.Each was very friendly and provided quotes for future work within 1 hour of the request. Ryan at the call center is also friendly and helpful. Jeffries is great!

Review 98 (2024-01-21 - Rating: 5)
Kyle, came out to do my routine maintenance he done a good quick job. I called back with a question regarding my receipt; Kyle called me back and explained everything to me and answered my questions. Have been using these guys for years. Quality work and done timely. Highly recommended.

Review 99 (2023-10-27 - Rating: 5)
Dishwasher leaked after installing new garbage disposal and forgetting to knock out drain plug. Called to have them fix it and received a personal call from the technician that originally installed our dish disposal with a promise to be here in 15 minutes to fix it. Everyone makes mistakes, very refreshing to see a business that is willing to quickly fix theirs. Happy with the customer service of Jeffries and would use them again.

Review 100 (2024-05-16 - Rating: 5)
They repaired an electrical problem caused by a lightning strike and helped a lot by getting my ring doorbell camera working!!Absolutely a good job and a super nice repairman. Will use them again when I have electrical problems or plumbing.

Review 101 (2023-12-14 - Rating: 5)
Quick response, professional service and a fair price! My husband and I were very impressed! Brian was our technician and he walked us through what he was doing and how to care for our new water heater. We’re really grateful for this team!

Review 102 (2024-05-31 - Rating: 5)
We have lived in Kentucky for 23 years and had many heating and air companies. Jeffries is the best of the best!! From working on our heating and air to plumbing. They do the job right and are very kind folks!

Review 103 (2024-07-24 - Rating: 5)
We are impressed by the fast service and they dont price gouge you. We would recommend to everyone and want to thank Kyle and the staff of Jefferies

Review 104 (2024-07-10 - Rating: 5)
Very pleased with our service today! Thank you, Mike Madden! Quick fix on our sewage ejection pump in Monticello! -Dustin & Breanna

Review 105 (2024-02-24 - Rating: 5)
Jeffries seems to do it all! Over the last 3 - 4 years Ive had to call for help for some kind of emergency at my fathers home or rentals. The problem is always solved quickly and with the best advice as to what solution would save the most money. Today was no exception as Mike Madden put our water heater back into action and saved the day! Excellent professionalism, attitude and customer service oriented. He really represents the company well! Thanks again!

Review 106 (2024-01-02 - Rating: 5)
Updated: After another plumber came out the problem does seem to be rectified. I do want to share, that the employees are always polite, always professional and still friendly. Although I was worried, they were very responsive and took care of the issue. As I mentioned in my original post, I will be calling them again in 2024 for more projects. Also, as much as I hate giving my cell number out and having companies constantly text me, I do like that they send a photo of the tech who will be on the job.Thank you Jeffries!--------------------------------------------------------concerned. Jeffries is very quick in getting the client taken care of. I had my water regulator replaced. Then it lowered my water pressure and of course, now that its the weekend, it is leaking water.Ive used Jeffries to replace a water heater too. They are higher than average. In my opinion, I am willing to pay the higher price for the peace of mind and knowing the company, JEFFRIES, cares about their customers.I will be calling them again next year for other plumbing jobs and electrical as well.update: Dec 25th and the area is still leaking.

Review 107 (2023-12-17 - Rating: 5)
Had them come last week to install a whirlpool bathtub in my home. Excellent service , VERY respectful employees and did a wonderful job. Id recommend them to anyone. Im very Satisfied with there work and the price. Thank Jeffries !!!

Review 108 (2024-01-26 - Rating: 5)
My mom had to have duct work run to her garage , Nevin and his helper did an excellent job. They both were very professional, courteous and thorough. Arrived on time, finished in less time than expected, made double sure everything was working correctly all for a fair price. Jeffries is always our go to for great service and quality work!

Review 109 (2024-01-05 - Rating: 5)
I have two different jobs completed by Jeffries in the last two weeks by Mike Madden. To say they were outstanding would be an understatement. Mike was knowledgeable and made a request and repair to improve our water pressure.Sorry I can’t give more than 5 Stars - absolutely outstanding!!

Review 110 (2023-04-14 - Rating: 5)
First off let me say dealing with Jefferies HVAC has been a wonderful experience from the very first call when Blake came and repaired our heating. At that time I signed up for the maintenance membership. Today Kyle came to check the AC. He was very friendly, prompt, and knowledgeable. We really appreciated his thoroughness and willingness to answer the questions we had. Highly recommend Jeffries to anyone struggling to find a wonderful company that cares and will actually call you back and show up when they say they will.

Review 111 (2024-01-12 - Rating: 5)
If you need heating and air checked or repairs Jeffries is the one . Had excellent experience. I also had plumbing done did a great job . Their technician’s is so nice .Their tech Blake is A+ . Highly recommend.

Review 112 (2024-12-07 - Rating: 5)
Thanks to Kevin and coworker. They came last minute to check on something late on a Friday. Much appreciated.

Review 113 (2023-09-17 - Rating: 5)
Just had this company install a new HVAC system including all new duct work and a new air handler. Took less time than expected and the system is running great! Super quiet and efficient too. Jeffries had the best price and warranty in town; I highly recommend them.

Review 114 (2023-08-25 - Rating: 5)
All technician in my home very professional Informative and patient with my questions. I have dealt with them 2 days and am already satisfied with them. Couldn’t say that with the last company. My neighbor also has Jeffries and recommended them to me and she also is very happy with them

Review 115 (2023-09-21 - Rating: 5)
We had a great experience. The plumbing crew was on time, very professional, gave us a precise quote and timeframe, and followed through on it. When we discovered a minor issue remaining later, they went out of their way to come back as soon as possible and make it right. Very pleased with the service!

Review 116 (2024-09-17 - Rating: 5)
I had a water that went bad and it flooded my basement and the guy that put me in a new water heater was very knowledgeable and he went beyond to help me in anyway he could , he was the best

Review 117 (2024-02-11 - Rating: 5)
Highly recommend Jake for HVAC and Jimmy for plumbing. The scheduling experience isn’t always smooth but it’s not a dealbreaker. I think the hiccups originate from an external dispatching service.Jake went above and beyond, even going as far as to contact their carrier rep in an attempt to get a unit covered under warranty after we had issues with a 14 month old carrier unit installed by a different company. He was prompt, professional, and clearly knowledgeable.Jimmy was always on time or early and worked fast while offering high quality results. Empathetic and knowledgeable.

Review 118 (2023-12-14 - Rating: 5)
Jeffries is #1 in price, promptness, tech knowledge, and most important in customer service. I had an emergency water heater water leak on a worn out unit, and the kind people at Jeffries switched their schedules enough to take care of my immediate need and still get to their next appoimtment on time. Mike Madden showed up to do the work, but had called in advance to talk about the unit and quote me an estimate. We were able to work it out to have him pick up a replacement on the way out to avoid 2 setvice calls and the work was done efficiently, cleanly, and completely. He helped advise me on a couple of other issues that I can now schedule at a later date and showed me a couple of tips to save time and money in the future. The pruce for work was exactly the same as quote with no surprises. This is the second time Ive used Jeffries (1st on an HVAC issue) and satisfaction on both visits. Hats off to Jeffries. You are quality people that care about their customers and repeat business.

Review 119 (2024-06-10 - Rating: 5)
Excellent service on electric, heating and air. Plumbing, Technicians are knowledgeable excellent to work with, come when they say they will, don’t have to wait for weeks , months out within the week.

Review 120 (2024-06-12 - Rating: 5)
Installed a dryer vent in our home. Excellent service and affordable pricing! Great experience all around! Highly recommend.

Review 121 (2023-11-19 - Rating: 5)
They provided Excellent Service! We had a Generac Backup generator installed and the communication throughout the process was excellent and we are very pleased with the finished product! The Technician (Kevin) was great to work with and did great work! Highly Recommend!!

Review 122 (2023-12-21 - Rating: 5)
I called one day and told what I needed. They drove out to our home the very next and did a complete estimate, thorough with description and competitive pricing. They also added a nice touch by sending a text before they left to go do the estimate. It was complete with a picture of the person coming and contact info if I had any questions.

Review 123 (2023-09-08 - Rating: 5)
I recently had the pleasure of meeting technician Ray Clarkson from Jefferies Heating and Air and I couldnt be more impressed with his exceptional service. Ray arrived promptly at my home and was incredibly courteous throughout the entire process. He quickly identified the issue with my malfunctioning AC and quickly resolved it, leaving my device running smoothly and blowing cold. What truly stood out was Ray’s willingness to patiently explain the problem and its solution in a way that I could easily understand. His professionalism and expertise were evident in every aspect of his work. Thanks to Ray, Im a satisfied customer, and Ill definitely be calling on Jefferies Heating and Air for any future tech-related issues. Outstanding service!

Review 124 (2024-06-10 - Rating: 5)
I had some plumbing issues and jimmy came out and did a fantastic job. They were fast to come out and fixed the problem. I highly recommend this company!!!

Review 125 (2023-05-09 - Rating: 5)
Our plumber today was Jimmy, he was absolutely amazing! Very sweet guy, and very helpful! Fixed all of the issues we were having while being able to maintain friendly conversation and quality work. Definitely will be using Jeffries for our other plumbing/AC needs!

Review 126 (2023-12-11 - Rating: 5)
After using 2 other companies and not getting what I paid for, these guys saved the day and my flush. They are friendly, kind, understanding and absolutely 100% knowledgeable about the business they are doing. Highly recommended!

Review 127 (2023-11-09 - Rating: 5)
I woke to the horrible smell of gray water coming up through my basement drain, an experience I would not wish on my worst enemy. Jeffries response was swift, sending Mike Madden to the rescue. Old houses can be tricky but Mike, Jake, and Jim are more than up for the task. I highly recommend this company. There expertise and customer service were great.

Review 128 (2023-07-19 - Rating: 5)
Our A/C went out and we were getting ready to go out of town. We have 3 dogs and a teenager in the house. Called they got me in the same day early and took care of the problem right away. Very good customer service on the phone and in person. They sent a picture of the technician and a little background on him. Absolutely wonderful company! I can’t say enough about the quality of service we received on such a short notice. We will be doing business with them again if needed.

Review 129 (2023-03-09 - Rating: 5)
Mike Madden came out and replaced my hot water heater - Super fast service - Had the old one out and the new one up and going two and a half hours after I first called to originally make an appointment - ( that included him going to pick up the new one which saved me the headache from having to do it - plus took the old one away ) - Very fast and professional - Would highly recommend them

Review 130 (2023-06-20 - Rating: 5)
The after hours answering service was better than expected and Ray the service tech contacted us prior to making a house visit on a late Sunday afternoon. We decided we would wait for the morning because we weren’t in to bad of need for the AC for the nite. We then called at 8 in the morning to make sure we were set up. Ray showed up and fixed our problems. He was a courteous and quick. We highly recommend Jeffries !

Review 131 (2024-11-13 - Rating: 4)
They responded actually within minutes which was amazing. I was 99% sure of the problem because the water company came and checked their end and explained it was the water pressure regulator. So they knew when they arrived. The plumber is great and has done repairs before at my home. My only complaint was replacing the regulator took 10 minutes max. Solved the problem, whoopee BUT the cost I thought was VERY HIGH! I have no clue what a regulator costs but the bill was $629! I have thought in the past they were pricey but This was I thought excessive. This really hurts a senior on Social security. Ouch

Review 132 (2023-01-12 - Rating: 5)
We have used Jeffries for a few years, but our technician went above and beyond today. Our new rescue dog ran out the front door as they arrived and he did not hesitate to help chase her down and bring her back. He didnt have to do that, but we would have probably lost her if not for his help. They were also professional and made sure everything was done well. The good work done is one thing, but their help with our new dog is so, do appreciated. Thank you!

Review 133 (2023-07-31 - Rating: 5)
Mike (can’t remember his last name) was our technician. He was awesome! Very professional, definitely knows his trade but at the same time, very personable! Employees like Mike gives Jeffries a good name!!

Review 134 (2024-06-28 - Rating: 5)
I received a quick response, a quick arrival, and quick repair. The technician was nice and knew exactly what the issue was. Thanks for doing what you do best. I appreciate you.

Review 135 (2024-07-07 - Rating: 5)
I could not be happier. Jimmy Littrells is knowledgeable, and very personable. I will be your loyal customer and highly recommend

Review 136 (2024-08-30 - Rating: 5)
Jimmy Littrell was very helpful and super nice guy. Would definitely use them again

Review 137 (2024-10-30 - Rating: 5)
They came right when I called. We were suffering without our AC and I appreciated the quick timing to get here!

Review 138 (2024-07-14 - Rating: 5)
Great company and staff. The man that came out was very polite and professional. Would recommend them to anyone.

Review 139 (2024-04-07 - Rating: 5)
Technician was very thorough on looking at all the issues and recommended hard plumbing into the water heater. Also gave additional advice that will help for years would use him again

Review 140 (2022-08-30 - Rating: 5)
This was our first time to use Jeffries. We hired them based on the strengths of the reviews and the personal call back I got from one of the technicians when I wanted to walk through some of the details of how they do duct cleaning. They were very professional in both their work and in communication.The initial communication I had with Jake one of their technicians was outstanding and then on the day of their visit I got a text from the technician Blake that he was on his way and then a phone call to confirm his exact arrival time. I was made me feel very comfortable regarding their approach to doing business.I have a close friend who’s in the heating and cooling business in another state and all of the things he asked me to make sure would be done were initiated by Blake before I even had to ask. And the work was done in a professional and communicative style. I have already signed up for an annual maintenance program and a duct cleaning service in the fall.I have two separate heat pumps in my house and one of them apparently has an odd size filter that has been hard to find and Jeffrey had one on the truck and put it into useExxon experience all the way around!

Review 141 (2024-09-23 - Rating: 5)
Called on a Monday, Jeffries was out for an estimate within 48 hours and the project was completed the next day!

Review 142 (2024-05-10 - Rating: 5)
Mike came out from Jefferies to address a major problem with some plumbing and wouldnt give up until the problem was resolved. Very professional and Im satisfied with the results.

Review 143 (2022-05-19 - Rating: 5)
Kyle came out and gave us our bid. He was so knowledgeable, thorough and explained everything in detail from price to product to installation. We felt he was honest and represented Jeffries in the best manner. We had our air/heater replaced within a week as Kyle had promised. Our techs were Jimmy and Nate. Both were prompt, very competent and thorough. Jimmy went over everything they did ...showed us how everything worked and made sure everything was 100% ready. Absolutely terrific workers and an asset to their company. We give everyone 5 stars .... more if possible and will recommend Jeffries to everyone!

Review 144 (2022-05-06 - Rating: 5)
Jeffries did a good job, starting with the estimate visit by Ray (Kyle). He was very courteous and professional, and answered all my questions promptly. Once I decided to go with Jeffries, he was on the phone and scheduled the installation before he left.The installation crew (Jimmy and Nate) confirmed their arrival time and showed up on schedule. They completed the job an hour ahead of schedule. Everything was dine neatly and professionally, including cleanup and pickup of trash, etc. So far, the system is working very well and effectivelyI would recommend Carrier and Jeffries Heating and Air to anyone needing HVAC service.

Review 145 (2024-03-12 - Rating: 5)
Mike was great and helped with our difficult plumbing issue for a reasonable price. We will definitely use Jeffries again.

Review 146 (2023-03-20 - Rating: 5)
Jeffries has done plumbing and AC work at my home. Their quality of work is always excellent, but what is most unique about them is their EXCELLENT customer service. They are kind, professional, and prompt. These are hard qualities to find these days. But Jeffries has never failed to show us excellent customer service.

Review 147 (2022-08-08 - Rating: 5)
I would recommend Jeffries Heating and Air to anyone who needs their HVAC system repaired. They were able to come out to my house within 30 minutes of me making the call. The technician was professional and knowledgeable. He was able to pinpoint the issues and give me an exact price. First thing after the weekend they came out and fixed the hole in my A/C pipe. They even went above and beyond and checked my other a/c pipes and fixed a few that were sagging.Also, my dryer was venting into my crawlspace and they were able to install the dryer vent and run it outside correctly. I appreciate that the technician was able to do both repairs on the same call.

Review 148 (2023-09-15 - Rating: 5)
Very impressed with the quality of service and their customer service! They are honest and fair and will get the job done quickly! Specifically, we got our water heater replaced today and it was done super fast! Easy peasy! Thanks again, Jimmy!*Please accept my apologies for the confusion on our end*

Review 149 (2024-12-04 - Rating: 5)
We were very pleased with the great, fast service that we received! We called mid morning with a heat problem and the technician, Ray was there by 2pm! He diagnosed our problem and installed a new thermostat in less than an hour!We will definitely use Jeffries again.

Review 150 (2023-11-16 - Rating: 5)
I called Jefferies Heating and Air to do some electrical work at my place of business: they were here in less than 24 hours! They have great customer service, and very knowledgeable! We will be using them again in the future as well as referring them to others! Thank you!

Review 151 (2024-12-23 - Rating: 5)
Very fast response with a very knowledgeable technician. Reasonable price also.

Review 152 (2023-04-18 - Rating: 5)
We used Jeffries for plumbing issues in our home. They were professional. Showed up on time. Did great work and cleaned up any mess. Very happy with their fees and the work. Will be using them again.

Review 153 (2024-01-17 - Rating: 5)
So timely and professional! And they let you know exactly when they will arrive and a picture of the technician for safety purposes. Might I mention reasonable and honest pricing! UPDATE 2023. Used for a totally clogged drain. They used cameras and sensors to locate and destroy a grease plug. Up front with pricing and very reasonable for the time and equipment used AND they give a military discount. Great company, great, honest people.I will ONLY use these guys for HVAC, plumbing and Im told they have an electrician. Update 2024: Emergency/auxiliary heat not working on the coldest day of the year. Ray came within 45 minutes, diagnosed and fixed the problem..bad thermostat replaced for free minus labor and diagnostic fee because they had installed the thermostat. Great, honest company..Great techs.

Review 154 (2023-03-01 - Rating: 5)
I called around noon and had an appointment 3 hours later - that was a pleasant surprise! Michael showed up on time and solved my technical install issue within minutes. Thanks to Jeffries, I was able to complete my install within a single day!

Review 155 (2022-05-16 - Rating: 5)
From start to finish, Jeffries was awesome in the service that was provided. Being able to call after hours and set up a much needed appointment. Ray was the technician that came to fix the issue I had with my HVAC unit and was totally professional in every thing that he did. Would definitely recommend using Jeffries again!

Review 156 (2022-12-09 - Rating: 5)
Everyone at Jeffries have been great to work with. Theyve managed to help me get a bad prior installation (were the new owners) sorted out and have always been polite, professional, timely, and have done good work. Every technician Ive worked with have been very knowledgeable and professional.

Review 157 (2023-12-26 - Rating: 5)
Ray Clarkson provided great service and follow up. Explained the problem and provided detailed explanation of solution. Came back next day and installed in part. All working properly again. Very customer friendly and knowledgeable! thanks,Jim

Review 158 (2021-03-29 - Rating: 5)
I don’t normally do reviews, however this company deserves the recognition. I messed up a DYI thermostat install, I called first thing in the morning and they scheduled me an appointment a few hours later, I got text and email notifications along with a picture of the technician who was coming, I loved this as we knew exactly when and who to expect. Michael Meadows quickly diagnosed my goof and got everything squared away. He was super nice to my 1 year old daughter who was very curious. Once completed he alerted me to a strange sound coming from my outside unit which turned out to be a locked up compressor, He went over multiple options and I opted to have a new system installed. He got me a couple quotes and once i made my choice helped with the financing. This guy was great. Monday morning, Nathan showed up to install this new equipment, same as before email and text notifications with a picture. They managed to get my new indoor and outdoor unit installed and operational all in 1 day. I expected to have a small mess to clean up once they left, however they left my home in better condition than when they arrived. These employees are definitely great assets to there company.Definitely earned a returning customer.

Review 159 (2022-10-06 - Rating: 5)
This was considered an after hours call…Jeffries was professional from the beginning. There was a hiccup which caused a delay however it was nothing on their end. They needed permission from our landlord to perform work on the property. With permission before I knew it Ray was here. And within minutes he had it diagnosed and fixed. He went ahead evaluated the outside unit, did a repair and checked coolant, all was good. He was very knowledgeable and professional. 10/10 I would definitely use Jeffries again. Thank you.

Review 160 (2022-08-31 - Rating: 5)
If you need a professional these guys are the one to call. From the first call to the end of my repair they were diligent about getting my plumbing fixed. Shout out to Tyler for his quick assessment of where my issue was. He had the knowledge and the tools to get right to work. I highly recommend this company and will definitely call them for any future plumbing issues. Thanks JefferiesHeating Air and Plumbing!😊👏

Review 161 (2023-04-21 - Rating: 5)
Very pleased with the entire process of working with Jeffries Heating and Air. From the initial system quote to the Instillation. The team was very professional and respectful. They were prompt and provided updates by text and email of when and what technicians were arriving to my home. The install went very well it exceeded my expectations! I would recomend Jeffries for your HVAC needs.

Review 162 (2024-05-01 - Rating: 5)
He was honest, told me everything I needed to know and gave me some great advice I didn’t think of. Very good company. Should I need some work done in the future I will certainly give them a call.

Review 163 (2023-07-28 - Rating: 5)
Absolutely excellent customer service,Ray Clarkson was my technician, Ray done a wonderful job, followed up and took amazing care of me . If you need HVAC or Plumbing repairs I highly recommend Jeffries.

Review 164 (2023-10-02 - Rating: 5)
Quick response to my request for information on what they had to offer. Very knowledgeable about their products and what needed to be done to my existing equipment to install theirs. Pricing seems to be very competitive with other local businesses. Thank you for taking the time to explain all my options and which one might be the best for me.

Review 165 (2023-06-20 - Rating: 5)
Absolutely excellent service performed for me today by Jeffries. Diagnosed and repair electrical problem with my hot water heater very quickly. I will be using Jeffries again for sure based on my first experience with their service today.

Review 166 (2023-09-19 - Rating: 5)
The technician, Kyle, was very professional and helpful while he was here. He was unable to help us due to the heating being fuel oil. However he went beyond what was necessary and help me find a company that serviced fuel oil. Would highly recommend this company to anyone.

Review 167 (2024-04-10 - Rating: 5)
Tyler never ended up coming out tonight but he was super patient and listened to my concerns. Highly recommend Jeffries. They are highly rated for a reason.Update: Just had them do electrical work. Harley was professional and courteous. I will definitely use him again.

Review 168 (2023-04-17 - Rating: 5)
This company was above and beyond. Our water had no pressure and took forever to get hot water. Got their Rheem water tank and better shut off value. They also put in a 3 ton Carrier HVAC streamline the whole system it was amazing. Nevin was awesome very personable and informative. Would highly recommend.

Review 169 (2023-11-06 - Rating: 5)
Just got back home from vacation and found out that I had no heat. I called Jeffries and they sent a guy out really quick! He was very polite and professional. Fixed the problem asap! These will be our go to people from now on.

Review 170 (2024-10-28 - Rating: 5)
Needed a quote and received same day response. I really this company for their professionalism!

Review 171 (2024-06-28 - Rating: 5)
Michael did a great job, we were very impressed. Would use again. Thank you!Dennis Chasteen

Review 172 (2022-07-19 - Rating: 5)
Jeffries has done great work for us. We have used them 3 times and will use them again. The first time they showed up within 30 minutes to repair our HVAC because we had a capacitor go out. The other 2 times they were quick to respond and repaired plumbing issues.

Review 173 (2023-04-26 - Rating: 5)
We bought two new units last year. They are amazing!! Blake Dunham is so professional and explains everything he is doing. He came today to maintenance the units and as always 10 stars!!! We would recommend and do to everyone we speak too.

Review 174 (2023-07-23 - Rating: 5)
I own an Airbnb in Somerset and I live a few hours away from it. I have used Jeffries many times to repair plumbing and HVAC issues. They are quick and the do great work. I highly recommend Jeffries.

Review 175 (2023-02-01 - Rating: 5)
I used Jeffries January 2022 to replumb my entire house under my crawlspace after a “retired plumber” messed things up. They were able to come out quickly and get the job done efficiently in order to stop any current leaks. They came back out immediately when there was an issue a few weeks later with one of the pipes, and true to their guarantee, they fixed it at their cost.I also had them install a full HVAC system (furnace and AC) January 2023. They cost was fair and they came out within a week to start! The job only took two days and it definitely wasn’t the most easily accessible job to do, so that was impressive. They stayed in communication with me the entire time (this house is our vacation home and we live out of town) and we’re very professional and hospitable.I highly recommend this company if you need ANY heating, AC, or plumbing worked on.

Review 176 (2023-03-09 - Rating: 5)
Kyle was awesome! He explained everything in plain English. My husband and I were very impressed with his knowledge base. He deserves a raise! We will definitely be requesting him for future maintenance calls. Thank you, Kyle.

Review 177 (2024-05-08 - Rating: 4)
I have been using this company for about 3 years now. They do very good work. Had a part replaced today though and paid way to much.

Review 178 (2023-06-05 - Rating: 5)
Jeffries is a great local company! I have used them a few times over the past 10 years! They are always polite, professional and responsible. I highly recommend Jeffries for there services!!! Great job!!!Richard

Review 179 (2024-07-09 - Rating: 5)
Ray Clarkson got us up & cooling again! Highly recommend Ray!! Very polite & knowledgeable guy

Review 180 (2022-06-10 - Rating: 5)
Jeffries Heating and Air were very professional and courteous. My appointments with them were both texted to me and emailed. They always showed up on time. I had to have both my Air and heating units. The two gentlemen that came to do the work were very polite and patient. They worked literally all day and up until almost 11:00 p.m to finish the job. They ran into problems with my former wiring and replaced everything to make the system run properly. I was very happy and very pleased with the job they did, working until the job was finished, and professionality. I am very thankful about the pricing, I was expecting a much higher price as I received a much higher quote from another company. Financing was easy and efficient. Thank you all so very mcuh! I am very pleased with my new, more efficient, system. I would recommend you to everyone I know.

Review 181 (2024-08-23 - Rating: 5)
The team at Jeffries was wonderful to work with, from the people in the office who answered my questions to the plumber and electrician that came out. Kevin and Jimmy were both very professional and explained the work they would need to do to install a tankless water heater--something we had been trying to have done for quite some time. The price was in line with what I was expecting, and they were able to do it the same day.As a plus, they were friendly and polite, and I felt comfortable with them working in the house with just me there. Wehave some other projects in the future and I know who were going to depend upon.

Review 182 (2022-01-25 - Rating: 5)
Our older furnace began having issues right before Christmas. Sequencers were replaced on 12/23 and again on 1/12. We began having the issue again on 1/22. All of the technicians were friendly, professional, and knowledgeable. When the technician, Kyle, arrived, he verified that our sequencer was fine. Our furnace had apparently and unexpectedly decided to work properly, and he tried his best to get it to replicate the problem for proper diagnosis, but to no avail. He explained that without it currently having the issue, he couldnt diagnose the problem, and didnt want to assume what the issue was because itd be a disservice to everyone involved. I really appreciated his honesty, because alot of businesses would install SOMETHING just to make money. In an ideal world, every business would be staffed with honest workers like Kyle. He reinstalled a new sequencer as a courtesy, and since it was the same issue we had previously, I was not charged a single penny. Im very grateful to these guys.

Review 183 (2023-09-07 - Rating: 5)
Labor Day weekend with a broken a/c. Jeffries was quick to respond and come out to check it. Service fee was manageable, especially for weekend plus a holiday. Always responsive in keeping me updated on parts and service times. Would recommend!

Review 184 (2021-08-06 - Rating: 5)
I sent them a request via their webpage and they were very fast to respond. We scheduled an appointment for the next day, which was a Friday. On Monday, they came and installed my new unit and thermostat. They were prompt, courteous, didnt make any messes, and vacuumed the floor when they were done. Pricing was great! They also provided a preventative maintenance plan for the unit that they will fulfill in the future. I highly recommend this company!

Review 185 (2023-08-25 - Rating: 5)
I had Jimmy out to replace a bad flow regulator that slows down the city water pressure to something a house can handle, as well as install an expansion tank on my water heater. An improperly installed shark bite fitting got knocked loose during the process and Jimmy came back out the next day and got everything fixed up at no charge. He stood by his work and made a happy customer.Thanks Jimmy.

Review 186 (2021-12-27 - Rating: 5)
Tyler was an excellent plumber and I could not be happier with the service that was provided. He was clearly knowledgeable and was able to explain my plumbing issues in a way that made sense to me. He allowed me to weigh my options and choose a service that best fit the needs of my family. He was very skilled and professional. Jeffries will now be my go to for any hvac or plumbing needs.

Review 187 (2024-04-10 - Rating: 5)
Sales Rep(Michael) was extremely personable and professional. Didn’t waste time , and had a quote back within 10 minutes.

Review 188 (2021-12-30 - Rating: 5)
I am amazed to find such exceptionally great service in this day and age. There are not enough superlative words to express the quality of work they do. Josh went out of his way to fix a long time problem with our kitchen sink. Not only was he knowledgeable, but also polite and helpful. The companys leadership and crew take pride in what is done, schedule the work quickly, stay until the job is done, honest in pricing, serve with a smile, helpful to answer questions and concerned not just about the job but also cleaning up afterwards! Its the way quality service used to be. I will be sure to call Jeffries for any other heating, cooling or plumbing issues; it creates great peace of mind knowing I have a trustworthy business to call when in need of those services.

Review 189 (2022-01-27 - Rating: 5)
We had to have black cast iron pipes replaced because they were leaking and were causing plumbing issues. We had never used Jeffries Plumbing before but decided we would give them a try because they were a member of the BBB.Our technician was Tyler Gibson. Upon arrival, he introduced himself and the other team member. We showed them what was going on with our pipes, and after doing some calculations, we were given the estimate which we decided to go forward with.We were told it would take 3 to 4 days to complete. It was completed in 2 and 1/2 days. We were pleased with the professionalism and courtesy they displayed. We would definitely use them again.Peggy and Allen Bryant

Review 190 (2022-07-28 - Rating: 5)
My technician came out on time, actually earlier than expected but he called first to ask if I was available. He fixed my problem in about 10 minutes!! I paid in cash and he left. Within 2minutes he came back in , saying I had paid him too much and gave me the extra back. Who else would have done that! Next time I have a heating or a plumbing problem Jeffries are the first number I’m going to call. I would recommend them to anyone

Review 191 (2023-08-18 - Rating: 5)
Jimmy Littrell and his apprentice just solved a plumbingproblem that weve had over ten years.They looked at the problem, thought through several solutions and arrived at the fix. Best thing I can say is that they are good people, hard to find these days. Thank you.

Review 192 (2022-06-07 - Rating: 5)
They took out my old ac/ heat pump and installed a new one. Issue was investigated on a Thursday and new system was installed the following Monday. The whole process was easy and efficient. The installers were polite, professional, knowledgeable and worked quickly. They took out entire old system and installed entire new system in about 6 hours, including installing a power shut off breaker outside by the ac unit. They also labeled my existing breaker box for my furnace and ac. I would definitely use them again!

Review 193 (2022-07-15 - Rating: 5)
Andrew and his partner were efficient and Thorough. Both were very knowledgeable with plumbing and very professional. They replaced my kitchen sink plumbing and we have 0 issues now!! Wish every plumbing service I used were as good as these guys. Both deserve a raise!! Thank you!!

Review 194 (2024-08-29 - Rating: 5)
Highly recommend! Kyle is AMAZING! He came out after dark despite already being home to help make sure my kiddos had a cool home He was very friendly, respectful and knowledgeable and had my air conditioner fixed and up and running before we knew it I Will recommend you guys especially Kyle to everyone I know. You’re definitely my go to guys from here on out . Thank you again for being an amazing caring company!

Review 195 (2022-11-11 - Rating: 5)
Very professional company. Scheduling was easy which provided a 2 hour time frame for repairman to show at residence. Repairman Ray called prior to arrival. Once on site Ray had troubleshooted and accomplished the repairs in a very short amount of time.Highly recommended!!