Benjamin Franklin Plumbing of Somerset

Photo of Benjamin Franklin Plumbing of Somerset

Located in Somerset, Pennsylvania

Address: 475 Stoystown Rd, Somerset, PA 15501, United States

Phone: +1 814-209-4809

Rating: 4.9

Services

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Categories

  • Plumber
  • Drainage service

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Comments

  • Review 1 (2024-12-17 - Rating: 5)

    Nicest person ever and easy to talk to! Very informative and knowledgeable. So happy I found him. Odess did a wonderful job everything is perfect and we will request him in the future! My daughter and son in law were impressed too. Thank you Odess!

  • Review 2 (2024-12-30 - Rating: 5)

    Trevor came to our home after my daughter flushed a large item down the toilet and the toilets were clogging. He came very quickly within 3 hours of making the call. He was very honest about the issues and did not attempt to swindle us to spend money that did not need spent. He even spoke to my husband on the phone about a different issue he noticed we had and told him how to fix it. All in all extremely happy with his service and will use in the future!

  • Review 3 (2025-01-04 - Rating: 5)

    Adam was absolutely delightful! I have an old and challenging boiler system. Adam was very considerate, helpful, and knowledgeable. Explained things in a way that I thoroughly understood. Answered all of my questions. Punctual and just a genuinely nice guy.

  • Review 4 (2024-12-24 - Rating: 5)

    We had a water heater emergency. The office gave us good instructions on what to do before they arrived, and they worked us into their schedule. Otis came a few hours later, sized up the situation, and gave us a clear understanding of what the problem was. Unfortunately for us, we needed to replace the water heater entirely, but Otis showed us exactly why. Within a few hours, a new water heater was in place - at a good price - and all was well.Weve been using Ben Franklin of Somerset for years, and theyve never disappointed us!

  • Review 5 (2024-12-14 - Rating: 5)

    Frank Haas arrived on time, and quickly diagnosed the reason why our toilet was leaking. He made the necessary repairs, and presented us with a bill for the exact estimate. Frank was friendly, knowledgeable and professional! I highly recommend him and Benjamin Franklin Plumbing!

  • Review 6 (2024-12-19 - Rating: 5)

    When I called for service, I thought I had 2 small problems and I was wrong! My serviceman arrived on time, assessed the first issue and fixed it. The second issue required him to come the next day and again, timely and did excellent work. It was my first experience with Benjamin Franklin Plumbing and they now have a life long customer.

  • Review 7 (2024-11-01 - Rating: 5)

    Their van pulled into my driveway 40 minutes after I called them on a Friday afternoon.Their serviceman, Frank, promptly got to work on my clogged drain. I was impressed and grateful for his professional knowledge. He not only fixed my problem, but gave me some great plumbing tips. He showed me all the rates before they start/you agree.The bill was salty, but there was no “hidden” fees. Biden-flaction!!!

  • Review 8 (2024-09-19 - Rating: 5)

    Frank & Logan were amazing! They arrived on time, were VERY understanding of the situation, got the clog out and even showed me real time camera/video of inside our pipes. Not to mention, we couldn’t beat the price for how long they spent at our house & the amount of work they had to do. I HIGHLY recommend and will definitely be calling and requesting them for feature needs !!

  • Review 9 (2024-11-28 - Rating: 5)

    Replaced old valve on cold water line to water heater. Did an excellent job getting old valve off and new one installed. Very professional job. Would highly recommend Ben Franklin Plumbing, as they do excellent work and explain cost up front.

  • Review 10 (2024-12-28 - Rating: 5)

    Got in touch with Benjamin Franklin Plumbing and they sent Frank Haas. He was on time and very nice. Easy to talk to. I would definitely refer him to anyone.

  • Review 11 (2024-08-10 - Rating: 5)

    Our basement floor drain backed up. Called in and they came out same day. Our technician was Frank. He came in and got right to work. Cleared out the drain and gave some helpful hints about other plumbing topics. The price was high but that is the standard now. Job was done right and I am satisfied. He also did a free whole house plumbing inspection which we passed. Definitely recommend.

  • Review 12 (2024-12-30 - Rating: 5)

    Fantastic person and worker. Did a great job and kept me informed every step of the way. Very honest and helpful employee.

  • Review 13 (2024-12-30 - Rating: 5)

    Adam and his helper were compassion,polite and kind , job well done , Adam really knows his job he replaced my furnace and thermostat, heat finally I will refer him to others great guys

  • Review 14 (2024-07-31 - Rating: 5)

    Everyone was so professional and quick! Although my situation wansnt an emergency, I was placed on Franks schedule and he and his associate were on their way within an hour. Frank went over all my options for pricing of the work I wanted done. Once I chose, he assured me that I would be scheduled as soon as possible! Everyone has been terrific!Frank and his associate, Bailey came the next day! They were on time and I received a call when they were on their way. There were a few challenges along the way(none of which were Franks fault/error). Frank met each one with professionalism and a smile. He and Bailey worked hard to accomplish everything in a thorough manner. Im so happy with the work and also with all the staff I encountered! 10 out of 10, 100%!

  • Review 15 (2024-11-26 - Rating: 5)

    Absolutely love Benjamin Franklin plumbing. Very knowledgeable. The company definitely cares. Phenomenal service. Quick and reasonably priced

  • Review 16 (2024-07-28 - Rating: 5)

    Trevor called to let me know when he would arrive and he was very kind and professional. Naturally I thought the worst but he quickly eased my mind after his evaluation. I HIGHLY recommend Benjamin Franklin Plumbing. Thank you Trevor for making the drive and the repairs. I appreciate you!!

  • Review 17 (2024-06-13 - Rating: 5)

    Top notch experience all the way. Adam, Larry, Logan, and Bailey were all smart, professional, friendly and thorough. They took care of our issues efficiently and completely, and they left no messes behind. The job was complex, since our systems are old, and they did an amazing job. Communication from the office was also friendly and efficient. This is a company that goes above and beyond to make sure things are done properly. and at a fair price.

  • Review 18 (2024-12-11 - Rating: 5)

    Two Thumbs Up!! Very professional. Explained what needed done and aced it all in a short amount of time and the results were amazing. Job accomplished! I will be calling back if I need an HVAC or Plummer. Thank you.

  • Review 19 (2024-09-28 - Rating: 5)

    Odess, identified my sewage back up problem with a camera in the pipe and we discussed how to solve the problem, which he suggesting we hand dig a 10 foot section and then camera the remaining section. He was out the next day with the weather raining off and on, dug the ten foot section, replaced the pipe, camera the remained section to the main with no problems. Odess and his helper Logan, worked very hard and through the rain, Odess is very knowledgeable, a good mentor and completed the job in a timely manor, a little costly, but a good job.

  • Review 20 (2024-10-02 - Rating: 5)

    Frank did an awesome job! I was having trouble with the water control lever for the shower. It was extremely loose and it was very difficult to turn the shower off. Ultimately I wound up replacing the entire thing because mine was very old and not really fixable. I appreciate everything Frank did and all the time he spent fixing the problem. Benjamin & Franklin Plumbing has been great to work with.

  • Review 21 (2024-12-21 - Rating: 5)

    Came on time allotted and very knowledgeable.The furnace was up and running in no time. Very good work ethics

  • Review 22 (2024-06-21 - Rating: 5)

    Odess did an incredible job with our bathroom. We had a leaking toilet and faulty shower knob, he came and immediately identified the issues and explained his repairs thoroughly. He arrived here, identified what he needed, went to the store to buy everything necessary, returned and completed the repairs all in under 3 hours. He was also very personable and gave us a very fair price for the work involved. We will definitely be scheduling any future maintenance with Odess again!

  • Review 23 (2024-10-19 - Rating: 5)

    Adam is very good to work with. Knows his stuff. Communicates well in his explanations. Punctual and efficient.Goes above and beyond expectations to get the job done well.

  • Review 24 (2024-09-24 - Rating: 5)

    Adam from Ben Franklin cleaned our furnace checking air quality and motor. All is good. Adam is friendly and explained everything. We will see him again next year.

  • Review 25 (2024-11-30 - Rating: 5)

    Frank was an outstanding professional. He explained his work and the work performed was excellent!

  • Review 26 (2024-06-20 - Rating: 5)

    Called about an issue with the hot water heater. I was given an estimated arrival between 2:00 and 5:00. Frank and Logan arrived around 12:30 and completed the work shortly after 3:00. They were courteous and professional. I am pleased with their service.

  • Review 27 (2024-12-10 - Rating: 5)

    EVERYONE CALL BENJAMIN FRANKLIN today or whenever for any services needed!!! They are TOP OF THE LINE PROFESIONALS WITHOUT A QUESTION!!!! Adam and Bailey are both AMAZING and very knowledgeable and very professional in what they are doing!!! These 2 I will always request for any reason I need Benjamin Franklin to come to our home💯💯!!! Thanks to My co-worker Stan who steered me to call Benjamin Franklin!!!! Thanks for everything yall do it is honestly much appreciated your kindness and consideration of others!!!

  • Review 28 (2024-12-02 - Rating: 5)

    Trevor returned to install the new faucet and did an outstanding job. The old faucet that had been in there for more than 25 years was a bit of a problem to remove but the professional that he is, Trevor had it out and the new one installed in no time. Great job and another very satisfied customer of Benjamin Franklin, Thanks so much.

  • Review 29 (2024-06-26 - Rating: 5)

    We had a number of items to connect, water/ice for fridge, dishwasher and washing machine that was done very nicely. We also appreciated the fact that Odess made time to also install a garden spigot for us. We are quite pleased with Odess’ professionalism and good service. Well done! The work was fairly price and reasonable. Odess didn’t try to overcharge us. Thank you!

  • Review 30 (2024-05-24 - Rating: 5)

    After multiple poor experiences with Roto-Rooter. (please do not use them) I called Ben Franklin. Right from the beginning, the woman I spoke to on the phone for scheduling an appointment was so kind and friendly. Trevor B came to my house the next day, he was so down to earth and personable. He diagnosed the problem and we made a game plan. Roto did the bare minimum to help me, I guess that’s why the problem never resolved. I was very stressed about the expense and what was needing done, but Trevor was very reassuring and helpful and made me feel that this was the best and most appropriate game plan to fix the issue. I’m talking “dig my yard up and replace 50 year old broken pipes” kind of game plan. Very stressful. But Trevor really knew his stuff and made me feel a lot less anxious and stressed. The cost was LESS THAN HALF of what Roto-Rooter quoted me, and they didn’t even do half the thorough inspection that Trevor B did. They offered a great financing option and he got the job done in ONE DAY. Trevor took his time to explain to me exactly what he did, why, and how everything was going to work. I appreciated that. Everything has been great since! 10/10 for Trevor and much appreciation to Frank who came to help him with the project.

  • Review 31 (2023-11-15 - Rating: 5)

    I recently had the pleasure of working with Trevor from Benjamin Franklin Plumbing, and I must say, his work was nothing short of exemplary. Trevor was tasked with installing a new whole house shut-off valve and assembly for our water meter. Additionally, he skillfully repaired a broken spigot in the washing machine area.From the outset, Trevor exhibited a high degree of professionalism and expertise. He approached the job with meticulous attention to detail, ensuring that every aspect of the installation and repair was completed to the highest standard. His methodical approach not only resulted in a flawless execution but also gave me confidence in the durability and reliability of the work performed.What stood out most, however, was Trevors commitment to clear and transparent communication. He took the time to walk me through the billing process, explaining each component in a way that was easy to understand. This level of clarity was greatly appreciated and helped avoid any surprises when it came to the final bill.The quality of service provided by Trevor was exceptional. His technical skills, combined with his customer-focused approach, made for a very positive experience. I would highly recommend Trevor from Benjamin Franklin Plumbing to anyone in need of plumbing services. His dedication to quality and customer satisfaction is a true asset to the company.

  • Review 32 (2024-08-13 - Rating: 5)

    Frank was great! Came over same day, worked around the other contractors, and helped get the full job done on time!

  • Review 33 (2024-08-20 - Rating: 5)

    Otis is the man! Im just glad that Benjamin Franklin plumbing has him as an employee! He always lets me know exactly whats going on and I always understand the problems because he explains them so well. Yet another job well done by Benjamin Franklin plumbing.

  • Review 34 (2024-06-21 - Rating: 5)

    Odess Hionis was very helpful, kind and caring….I highly recommend him! we received excellent service and are very, very happy with our new hot water tank….and his helper Bailey was an excellent helper too and very polite and kind….it was a great day 😃We have been blessed with such kindness,Thank you Odess,Ken and Diana Detrick

  • Review 35 (2024-08-26 - Rating: 5)

    Quick job that could have been messy. All went well. He had the right touch on the wrench! Pleasant to work with.

  • Review 36 (2024-12-06 - Rating: 5)

    Quick response and diagnosis of issue. Repair to be done next week. So far so good.

  • Review 37 (2024-01-18 - Rating: 5)

    This was as pleasant an experience as it could be. Frank Haas was professional and explained things in detail. I would recommend him to anyone. My plumbing problem became somewhat involved. It was 8 degrees with a windchill of -8. The staff worked all day in the cold. They were amazing.

  • Review 38 (2024-05-28 - Rating: 5)

    We were very pleased with our plumbing visit. We own a short-term rental and the dishwasher leaked. They came out same day and discovered a drain was clogged in the dishwasher - repair was made and all is well!

  • Review 39 (2024-12-18 - Rating: 5)

    He appears to be very knowledgeable about my situation and not hesitate to schedule the job.

  • Review 40 (2024-07-13 - Rating: 5)

    Ben Franklin Plumbing is reliable, prompt, and knowledgeable. Easy to schedule an appointment. Responsive to emergencies.

  • Review 41 (2024-12-03 - Rating: 5)

    Adam was great! Fast and thorough fixed the issue with ease!

  • Review 42 (2024-09-12 - Rating: 5)

    Very professional and really was interested in my home, very throe and did great work

  • Review 43 (2023-12-13 - Rating: 5)

    We had the pleasure of working with Odess Hionis. He was knowledgeable, informative, conscientious and extremely helpful. His plumbing knowledge was extensive and his integrity was greatly appreciated. It is rare to find someone as knowledgeable as he is as well as easy to deal with. I highly recommend requesting him when calling for a plumber. I know we will use him again and always request his services. Great customer service and a great representative for your company!

  • Review 44 (2024-11-16 - Rating: 5)

    Frank from Ben Franklin plumbing was not only prompt, but also very professional and thorough with his emergency repair of our water leak.

  • Review 45 (2024-08-27 - Rating: 5)

    Adam has been out to my place a few times. His work is always efficient and reasonably priced.

  • Review 46 (2024-02-02 - Rating: 5)

    Trevor and Darrell are the best! Very knowledgeable and trustworthy and care about the customer. You would think they owned the company! I highly recommend Benjamin Franklin if Darrell and Trevor are your service technicians!

  • Review 47 (2024-08-04 - Rating: 5)

    Very nice person. Diagnosed my plumbing problem. I am so greatful for their prompt response.

  • Review 48 (2024-12-24 - Rating: 5)

    Always good service, Would not call anyone else.

  • Review 49 (2024-08-02 - Rating: 5)

    Frank did an excellent job. Will definitely use you services again.

  • Review 50 (2024-05-20 - Rating: 5)

    Our basement was flooded this morning. Odess came within an hour of us calling. Fixed the problem and explained everything. Was very professional and pleasant. Thank you again.

  • Review 51 (2024-08-12 - Rating: 5)

    I was very impressed by the quick response from the company. Odess, the plumber, was excellent in performing the actual work and was terrific in explaining things to me including pros and cons to help me in the decision making process. Odess returned to complete the job as soon as the parts came in and continued doing an excellent job. I am very satisfied with the overall work that Odess performed. 5 stars because of him!

  • Review 52 (2024-10-05 - Rating: 5)

    Came very timely on a Saturday evening - was very knowledgeable and hopefully fixed our problem

  • Review 53 (2023-08-02 - Rating: 5)

    Danielle in the office was amazing, so friendly! She got me on the schedule quickly. Odess was very professional and friendly. He went over pricing for the repairs before doing any work. This company and their staff is amazing. I would highly recommend Ben Franklin to anyone needing plumbing or heating services!

  • Review 54 (2024-09-20 - Rating: 5)

    Frank was here for 9 hours with my contractor.Although problem did not get fixed,he worked hard all day.They can up with a temporary solution until permanent solution can be done

  • Review 55 (2023-12-09 - Rating: 5)

    I could not be more pleased! Frank is a professional that is very respectful, knowledgable and efficient. He replaced our leaking hot water heater quickly and left no mess of any kind. In addition, the woman that I spoke with on the phone was very helpful and friendly. Ben Franklin Plumbing is a top-notch operation. Thank you all.

  • Review 56 (2024-08-31 - Rating: 5)

    Franks work is very good. Had the problem repaired very quickly.

  • Review 57 (2024-05-16 - Rating: 5)

    The men were on time, friendly, patient and very helpful. They were generous with their compliments of my efforts to help myself and showed me where I went wrong in trying to fix my leaking faucet.

  • Review 58 (2024-06-28 - Rating: 5)

    Frank did a great job changing out my pipe to get water back up and running in my home. Definitely recommend

  • Review 59 (2023-07-12 - Rating: 5)

    He came to check on a hot water issue. He checked out other areas and suggested we get a comfort toilet.We scheduled and he did installation of this toilet.There was an issue , we did NOT like the thin plastic seat. He exchanged it for a more comfortable one.He is a real nice person.Thank you

  • Review 60 (2024-07-03 - Rating: 5)

    Mr. Haas was very professional, fast, and friendly. He does his job well. Awesome job!! Couldn’t ask for a better technician!

  • Review 61 (2024-01-04 - Rating: 5)

    Frank was clean, professional, knowledgeable.He explained the priceing upfront. It is pricey like everything nowadays. But companies have to cover their overhead, turn a profit for themselves and pay their employees a living wage. It appears this company reinvests some of its profit into maintaining good equipment and staff.Frank did good work using a mix of our supplied faucet and his supplied fittings and drain pipe etc... Frank stated that his work and parts were guaranteed for one year against leaks and defects.I can no longer do that type of work due to injury. So we are content with the outcome.

  • Review 62 (2024-10-16 - Rating: 5)

    Hes very good. He made sure everything worked before he would leave

  • Review 63 (2024-05-24 - Rating: 5)

    Very friendly, knew how to fix my problem and very professional too.Adam and Bailey were very good at cleaning my air conditioner units.I highly recommend Ben Franklin and their staff.

  • Review 64 (2024-01-25 - Rating: 5)

    I am extremely pleased with the service that trevor Brown from Benjamin Franklin plumbing rendered when we had a leak involving our bathroom plumbing They were prompt, professional, courteous, and very clear in their explanation of the problem. They resolved the issue within a couple of hours, and the cost was less than the initial estimate. I would highly recommend them for any of your plumbing needs.

  • Review 65 (2024-08-20 - Rating: 5)

    Otis was so helpful, informative, professional, and he fixed our problem!! Thank you, Otis. You are now our plumber!

  • Review 66 (2023-04-06 - Rating: 5)

    Excellent help from beginning to end. Also great assistance, ensuring I knew what to do when they left with refilling the trench and padding the line. Also worked with water authority to assist me with a very old line that needed replaced. I forgot to mention. They also gave me a nice discount for getting some of my own parts, including the copper, and completing all of the digging myself the price was worth having the job done right and professionally!

  • Review 67 (2024-06-25 - Rating: 5)

    They performed furnace cleaning and adjustment to stop an odd vibration that had developed in the ducts. They have repaired and replaced valves and sensors in the furnace. Ben Franklin is always professional and fair, and prompt! They are our go-to contractor for our place in Donegal! Their technicians represent company very well.

  • Review 68 (2023-09-21 - Rating: 5)

    Jacob did a fantastic job fixing my tub today. Not only did he do everything proper but he inspected my entire homes plumbing for any problems. Jacob was also super nice, super cool, and because of him I will be using Ben Franklin Plumbing for all of my flip houses moving forward. Thanks Jacob!!

  • Review 69 (2023-08-29 - Rating: 5)

    Frank was on time..called when he was 1/2 hour away. Looked at the jobs. Gave me a price. Started jobs. Ran into an unforseen problem. We discussed options & he was able to complete the job much to our satisfaction. He was very polite & professional. He cleaned up after he was through. Overall a super job.

  • Review 70 (2024-06-29 - Rating: 5)

    Frank showed up on time. Quickly diagnosed the problem, explained the costs, fixed the issues and cleaned up...allowing us to get on with out weekend.

  • Review 71 (2023-05-02 - Rating: 5)

    Benjamin Franklin was referred by another service and I was extremely pleased with the professionalism and quality of service. We woke up to a clogged sink and they cleared it and installed a new kitchen sink with disposal and upgraded our master bath toilet! Great work guys! I would definitely recommend them and will use them for my future plumbing needs.

  • Review 72 (2024-12-06 - Rating: 5)

    Very polite and got the job done quickly.

  • Review 73 (2024-01-26 - Rating: 5)

    Everyone time we have called Benjamin Franklin, Odess was our plumber. He is friendly, honest, and will help however possible. I highly recommend him amd Benjamin Franklin for any plumbing work needed!

  • Review 74 (2023-02-22 - Rating: 5)

    I came home to find my basement filled with a couple of inches of water so I called Benjamin Franklin. Within 30 minutes to an hour Odessa arrived, assess the situation, explained exactly what he was going to do and how much it was likely to cost. He was very informative, excessively polite, friendly and professional. He quickly discovered and resolved my issue. He did amazing work and I would absolutely call him again if I were to have any other issues. After reading a couple of the reviews, as well as rumors that Ive heard in the past, about Benjamin Franklin being expensive it was very reasonable which was an immense relief! To put it lightly I am happy, satisfied customer!

  • Review 75 (2022-12-23 - Rating: 5)

    Great job cleaning out a super clogged pipe and giving good advice on keeping it clean moving forward. He was there on time, very professional and personable, and the bill was about average price for the service rendered. Well definitely call them first next time! Great service!

  • Review 76 (2024-06-04 - Rating: 5)

    I highly recommend Benjamin Franklin Plumbing. Staff are always on time, very professional, and friendly. I have been relying on BFP for years and they are wonderful. They replaced my water heater today and did a faucet repair and it took about two hours. Frank and his trainee were very friendly.

  • Review 77 (2022-11-08 - Rating: 5)

    They arrived first thing in the morning and determined that our upstairs toilet was leaking into the floor. When they went to fix it, it turned out to be a lot more than what any of us had bargained for, but they put in all the necessary work to ensure that everything was fixed properly. Very personable! Prices are a little high but they provide warranties on certain things, so I do feel better about what we paid.

  • Review 78 (2024-08-06 - Rating: 5)

    Odess does a wonderful job. Very conscious of taking care of the customers

  • Review 79 (2023-07-03 - Rating: 5)

    I have a complicated system to install and they were knowledgeable and not afraid to take the project on. Scheduling was easy and fast. Warranty on workmanship as we purchased our own product. Excited to see end results.

  • Review 80 (2024-06-23 - Rating: 5)

    Odess was the most professional and courteous tradesman I’ve ever worked with. Guaranteed my future business.

  • Review 81 (2023-09-20 - Rating: 5)

    I had 3 separate problems that needed fixed that I kept putting off. Jacob showed up precisely on time, kept me informed of everything he was doing and why. He knew I needed to go to work in the afternoon and finished with plenty of time. I just called them less than 24 hours ago and the work is done already.

  • Review 82 (2023-11-14 - Rating: 5)

    Frank and Dwayne both did a great job addressing an issue we had with our shower leaking behind the wall. They were both very professional and were experts in the plumbing trade. Ill definitely contact Benjamin Franklin again if ever the need arises.

  • Review 83 (2024-05-30 - Rating: 5)

    Very friendly, excellent customer service, job well done, Im very happy. He arrived early, price was fair.

  • Review 84 (2025-01-03 - Rating: 5)

    Adam was able to get our furnace problem resolved in one day. He was knowledgeable, communicated well and helpful in every way. We are very satisfied!

  • Review 85 (2023-08-01 - Rating: 5)

    Odess was fantastic. He was very knowledgeable, fixed my problem, and had a lot of integrity.Im so thankful he was able to come out to fix our leak in our ceiling and put my mind and heart at ease.Thanks Odess!!Youre awesome!

  • Review 86 (2023-10-05 - Rating: 5)

    This was a great experience. I love this company and the guys that came out! Thank you so much for an excellent and clean job. I could not have done it without the secretary helping me get financed in this emergency. Thank you.

  • Review 87 (2022-11-28 - Rating: 5)

    Im having a new heat system installed and today, they removed the old system. They left me three space heaters to keep the place warm until the new system is complete. Adam and his partner are very nice and friendly while also being very professional. If the installation of the new system is half as efficient as the removal of the old one, Ill be warm and comfortable in no time! So far, a 10 out of 10!

  • Review 88 (2023-07-25 - Rating: 5)

    We can’t thank you enough!! Wonderful technicians! Kind, professional, knowledgeable! 100% recommend to everyone!! We had an emergency and they responded quickly to help us out! Best Service Ever! Thank You-Wendy & Ray Rosenbaum

  • Review 89 (2023-07-21 - Rating: 5)

    I called Benjamin Franklin to make a repair to the main waiter line coming into my house. I was told by the water authority that I had a significant leak. I called them on Tuesday and they sent a technician to give me an estimate, which costs $80, the next morning. Jacob Ament was very professional and wasted no time in diagnosing the problem and giving me an estimate. I thought at first the price was a little high, however they came the very next day to make the repair and did a quick and thorough repair. They finished well ahead of schedule and even had everything inspected before they left. They even offer a military/veteran discount which helped bring the price down 10%. Overall, I would recommend Benjamin Franklin Plumbing, especially Jacob Ament, to anyone who needs plumbing repairs done. The entire crew was extremely professional and a joy to work with!

  • Review 90 (2024-12-02 - Rating: 5)

    On Time for the appointment. Did a thorough check on the problem. Solved the problem and gave an explanation.

  • Review 91 (2022-12-19 - Rating: 5)

    This is not the first time I have used this Ben Franklin franchise. 4 years ago my parents house froze and the water lines froze as well as 9 radiators blowing out. (Carl, Brandon, and a few others were the crew.) It took a long time to fix due to having to have the radiators custom made. Not only is the finished product excellent but while we waited for the radiators, they kept large heaters running in the house. This time it is my house and the water filtration and softening system needed replacing. They did it in one day and were so professional and so clean. These are absolutely my go to folks for any plumbing needs. And thanks so much for the Veteran discount!Adding Dec 19 2022: Many, multiple repairs here and on house in another state. UV light system, well water set up, rotting pipes, appliance installment. No surprises. Explained thoroughly.Absolutely top notch wherever you go. I will not use anyone else!

  • Review 92 (2024-01-18 - Rating: 5)

    Very helpful and extremely efficient. Made sure I was informed of all he was doing. Will definitely use your company again if needed.

  • Review 93 (2022-01-18 - Rating: 5)

    Ive been waiting on other furnace repairmen now for weeks with no show or not being called back. So when I called these guys they said they could come the same day! It was supposed to be much later in the day but they called 2 hours later to let me know they could come 4 hours sooner! Im so happy our heater is running good again and Adam was super nice and knew exactly what he was doing 😃 will be calling again if I have any other issues!

  • Review 94 (2023-09-23 - Rating: 5)

    Frank was amazing! Very courteous, knowledgeable and professional. He went above and beyond what we expected. Benjamin Franklin Plumbing will be our first call from now on.

  • Review 95 (2020-10-03 - Rating: 5)

    Top notch service. Called at 9:00am on Saturday. The receptionist was extremely pleasant, set up a service appointment for 3:00 THE SAME day. Keep in mind it is Saturday.Got a call from the service technician, gave me a reasonable quote over the phone. They were there on time, replaced my leaking water heater, and helped me put my washer and dryer back for no charge. They also helped me take out the old pallets my old water heater was sitting on, again for no charge.These guys are the best hands down. Don’t mess around with local contractors that will screw around for weeks while they are supposed to be doing the work, just call Ben Franklin. Also Cory and Carl, my service techs were awesome, super professional, and got the job done quickly. Thanks again guys.Bottom line, you need anything plumbing related call this company. Also I rarely leave reviews, but I felt it was appropriate for the level of service I got.

  • Review 96 (2024-08-15 - Rating: 4)

    Fast, excellent service. Very professional, but somewhat pricey

  • Review 97 (2022-10-01 - Rating: 5)

    Very efficient and easy to schedule. They were able to come out the next day where as other places were not available for weeks. Odess was our tech and he was absolutely wonderful. So friendly and helpful. He was able to resolve our issue. I would recommend Odess to anyone! Positive experience all around!

  • Review 98 (2022-02-18 - Rating: 5)

    Odess was our technician today and he was fantastic. Very professional, friendly and kind. He told me upfront what the cost would be, beyond the service call charge, and gave me some options and an estimate before proceeding. It was a somewhat complicated situation but he figured out the problem and I was very satisfied with the result. I am also better informed now about our individual plumbing situation. He gave me some ideas we can implement in the spring to keep our system working properly. I was very satisfied with today’s visit and would highly recommend Odess.

  • Review 99 (2024-11-06 - Rating: 5)

    Trevor was here 30 minutes after I called.Fixed the problem.

  • Review 100 (2021-09-26 - Rating: 5)

    Adam arrived precisely on time for an urgent after-hours drain issue. He performed the service quickly and professionally. He was knowledgeable, friendly, and polite. All issues have been resolved and we can use our bathrooms again. Thank you!

  • Review 101 (2024-10-24 - Rating: 5)

    Very fast, professional response. Now our go-to plumber.

  • Review 102 (2023-03-09 - Rating: 5)

    These folks are awesome. I called from out of state about a building we own and they were on it the next day. The tech was very knowledgeable. He only recommended necessary repairs and then had the job done in short order. It was a pleasure doing business with them. I now have them on speed dial.

  • Review 103 (2020-09-25 - Rating: 5)

    Highly recommend! Very professional technicians who show up on time & do a great job at a fair price. Cody from the Somerset location is amazing! He’s highly knowledgeable, very professional and extremely personable. I’m very happy with the service they provided.

  • Review 104 (2022-11-02 - Rating: 5)

    Ben Franklin Plumbing consistently delivers amazing service. They are prompt and available quickly when emergency services is needed. Their technicians are knowledgeable, thoughtful and thorough in their evaluations and repairs. They are fast, efficient and effective once on the job performing the repairs. Great company and event better technicians.

  • Review 105 (2023-06-27 - Rating: 5)

    Very knowledgeable and kind man! Answered every question, even the ones that didn’t pertain to the problem at hand. Fixed our clog and priced out everything we need or want done in the future! I will use him again for future work and projects!!

  • Review 106 (2022-10-26 - Rating: 5)

    My heating oil tank was leaking and the fill gauge was broken. They gave me peace of mind regarding the leak and replaced the gauge. Also went extra to help cleanup leaked oil from floor. Very nice and courteous. Great customer service.

  • Review 107 (2021-08-27 - Rating: 5)

    Technicians Odess and Josh provided services at my Mothers house and we were extremely happy with their work and price. I called the day before and they showed up the next day and completed the job by the end of the day. They were both very professional and knowledgeable and cost was extremely reasonable for all the time and work they completed. We will definitely call Ben Franklin for future plumbing issues.

  • Review 108 (2023-02-01 - Rating: 5)

    Jarrett did a great job for us finding and repairing our leaking drain pipe. He was:* Prompt to Respond* Knowledgable* On time* Excellent communicator* Courteous & RespectfulPrices were a little steep but certainly not out of the norm for plumming costs these days. We would highly recommend Jarrett and Benjamin Franklin Plumming!

  • Review 109 (2022-11-18 - Rating: 5)

    These guys were very accommodating and professional. Our furnace broke down and needed replaced..they were able to do it the next day...brought ceramic heaters to use till then...very satisfied with this company! Highly recommend!

  • Review 110 (2023-11-16 - Rating: 5)

    Thank you again. We are very satisfied with Trevor. We feel like we are now ready for winter. We will continue using your service as we have done in the past. Again, thank you all.

  • Review 111 (2021-03-11 - Rating: 5)

    Friendly and sympathetic customer service when I called with my plumbing issue. The response was quick, as service was dispatched the very next morning after my call. Carl was professional and personable. He efficiently resolved the problem, and left the work area clean when the work was completed. Highly recommended.

  • Review 112 (2021-07-26 - Rating: 5)

    Jarod was the technician who surveyed my issues concerning spring well pump, hot water tank installation, rough & finish plumbing, electrical installation. I had many issues and he was very professional and courteous. He also said he’d do the work like it was his own home which meant to me ‘“ Do it Right “ & do it well.I had a short time frame to have the work completed. He was able to accommodate my schedule accordingly. More to come after the work is completed.Thanks, David Rice

  • Review 113 (2021-06-18 - Rating: 5)

    Jerod came for a follow up appointment. Professional and helpful. I appreciated the fact that when I was asking him a question that had to do with our water dynamic that he was honest about not being familiar with our geothermal system. I respect that way more than someone making stuff up to sound knowledgeable. His honesty creates trust which for me creates a call back to the company. Very pleased with Ben Franklin - Somerset.

  • Review 114 (2024-12-26 - Rating: 5)

    Great job and very nice and prompt

  • Review 115 (2024-09-23 - Rating: 5)

    Easily the best plumbing experience ever. Trevor was prompt, friendly, professional and fast! Work was done quickly and perfectly!

  • Review 116 (2023-02-27 - Rating: 5)

    Cody Robertson cam to diagnose and repair a leak in our shower. It was a simple fix for him and was a wealth of knowledge for all other questions I had regarding the rest of the house. Highly recommend!

  • Review 117 (2023-03-08 - Rating: 5)

    He was professional, attentive to my needs, I will most surely recommend Benjamin Franklin to my friends and family! I notified them late Monday night, they called first thing Tuesday morning and the problem was resolved by the afternoon!! I am so pleased with the company.

  • Review 118 (2024-01-13 - Rating: 5)

    Highly recommend! Very efficient! He made sure he wore boot covers. Cleaned up everything! Made sure everything worked properly!

  • Review 119 (2021-08-08 - Rating: 5)

    Ben Franklin plumbing provided excellent services on my most recent service call. They were very accommodating to my schedule, explained what issues there were with my plumbing, provided a very thorough explanation of the cost to make repairs and made those repairs at a fair price. The technicians making the repairs were very professional and personable while on the job. Both were an asset to your their company. Would use them again.

  • Review 120 (2022-03-14 - Rating: 5)

    I knocked a foreign object down the toilet 😐. I heard it hit the bowl just as I was flushing. There was a sluggish noise during flushing so I decided to get it serviced. I tried calling two other plumbers with no response. I scheduled my Benjamin Franklin Plumbing online. It was easy. I did call in to verify the appointment was scheduled for my desired day and time, and it was.The day of the appointment, the Service Technician Odess contacted me to see if he could come early, as he was in the neighborhood. I had no issues with this, and he arrived shortly thereafter. Odess explained the options he had to retrieve the item and the associated costs. I made my decision on my preferred path forward, and he promptly started working. Upon completion of the service, he explained everything he did. He also made sure the area was nice and clean. He was here for about an hour. I am very pleased with the service I received. If I need plumbing work again, I will call on Odess and Benjamin Franklin Plumbing, and I will recommend them to friends and family. Thank you!

  • Review 121 (2021-11-24 - Rating: 5)

    Very professional. Tech Carl arrived at scheduled time. He diagnosed my issue with my furnace, explained it to me, and was able to get the part and install it in less than an hour. Glad it was the blower wheel and not the motor. Tech Carl replaced the wheel and reinstalled it. Now I have heat! The Tech really knows his way around the furnace.Thanks Carl!

  • Review 122 (2023-03-13 - Rating: 5)

    The gentleman that came out was very friendly and knowledgeable. He explained everything and answered all my questions. Was very very pleased. This is the second time we’ve used this company and both times we have been very happy. Enough so that we will use them again should the need arise.

  • Review 123 (2023-08-07 - Rating: 5)

    Leaking expansion tank on hot water heater. Technician came promptly, was pleasant and businesslike, and did a thorough job. He didnt try to sell me anything I didnt need.

  • Review 124 (2024-04-08 - Rating: 5)

    Arrived on time. Explained what repairs were needed. Completed work and cleaned debris/ hauled it away. Checked their work when completed to ensure there were no leaks. Happy with the work completed. Will call them again when another problem occurs.

  • Review 125 (2023-01-23 - Rating: 5)

    Everyone has been professional, prompt, and courteous. Odess gave us an estimate, told us what to expect, and has delivered. Even when we ran into a surprise inside my wall he rolled with it and did the job right.

  • Review 126 (2023-07-04 - Rating: 5)

    Arrived on site, evaluating the situation came up with a solution. Try to cost upfront and perform the work as quoted.Only Pullman coming I could get out in a moments notice to fix an issue with water which can always lead to right now other costs and damages

  • Review 127 (2021-03-22 - Rating: 5)

    Customer service answered my call at 4 am she was nice and empathetic had a service specialist scheduled for the morning. He was knowledgeable Informative, and personable. I am even surprisingly happy with the price point of my repair and looking foward to getting it taken care of so quickly.

  • Review 128 (2022-03-25 - Rating: 5)

    We have a condo that is currently listed on the MLS for sale. There was an incident with a visiting Realtor that may have cause an issue with he kitchen sink. We had 7 new showings scheduled and needed help. Robert diagnosed the issue and fixed it within 4 hours. We did not need to reschedule any showings. Great service in a very timely manner.

  • Review 129 (2023-01-09 - Rating: 4)

    Hot water furnace issues. Had to return furnace wont keep firing and technician returned and repaired issue so we would have heat.(Military and disabled household). Answering service error had been made and we were without our furnace for 3 days. So appreciate technician checking back with us. Thank you

  • Review 130 (2023-01-24 - Rating: 5)

    Inspection dye test for septic and GPM test and portable water test of well were done for home purchase. They were on time, communication was excellent and explained everything in detail. Also gave estimates for HVAC installation and duct work. I highly recommend Benjamin Franklin.

  • Review 131 (2022-06-25 - Rating: 5)

    The Service Technician came in a short period of time, identified the problem, and right to work to correct the problem. We were very satisfied with the job he did for us and would us Benjamin Franklin again when needed. Cody Robertson did a fine job and was very personable and friendly.

  • Review 132 (2023-02-16 - Rating: 5)

    My technician was great, he was very respectful and understood what needed to be done and really went out his way to help my family and I out. I appreciate this company and Odess. I would give him 10 stars if I could.

  • Review 133 (2022-01-22 - Rating: 5)

    Adam was Very pleasant,professional,and got to me promptly which was greatly appreciated considering the -20 temperature last night. He thoroughly analyzed the situation and quickly determined the problem, and immediately proceeded to obtain the correct components and replace the bad components. There was no fuss no mess.It was a pleasure to deal with Benjamin Plumbing, and GREAT to have this young man in our home!!!!!!!!

  • Review 134 (2022-03-20 - Rating: 5)

    Im so glad that I called this company!!!! Odes was very nice, professional, did a fantastic job on my sink and brand-new faucet! He gave me a great deal on my plumbing service! Id recommend Odess to anyone in need of a super plumber and the faucet he brought was my dream faucet!!!! Thanks so much! I plan to call Benjamin Frankllin plumbing to anyone in need of excellent plumbing work!!!!!!

  • Review 135 (2022-10-21 - Rating: 5)

    Cody provided exceptional service! He and Jarrett will check back the next day to make sure that all work is well done and there are no leaks! Very pleased with the service.

  • Review 136 (2021-09-10 - Rating: 5)

    In 2019, I had Benjamin Franklin plumbing replace the lines from my well and my water conditioning equipment. They were punctual, efficient, and did reliable work.I had them come back in 2021 to move my water system and associated electric to a different portion of the house. Again, prompt, professional, well done, clear estimate up front, and no surprises.Maybe a little pricey but you get what you pay for, and I want reliable solid plumbing and service. Worth it.

  • Review 137 (2023-08-24 - Rating: 5)

    On time, very polite, great work,and very professional.From the first call to the work was completed was a great experience . As a landlord I deal with a lot of plumbers and contractors and I must say this has been the easiest call I made . Fast next day services and just a great experience . Ill be calling back for all my plumbing needs .2nd time using Benjamin Franklin PlumbingThey come out and did 2 units 2 of everything replacing all my lines . These guys are amazing for 2 days they worked on my units and long days 3 guys , not one time were they unprofessional. They worked fast and very hard.Cant wait till the next unit see you guys soon.

  • Review 138 (2022-05-17 - Rating: 5)

    Adam and Travis were here quickly and fixed the leak quickly. Extremely nice and did a plumbing inspection of all faucets and valves including the hot water heater. Very professional and courteous.

  • Review 139 (2021-12-11 - Rating: 5)

    Our plumber, Odys, was AWESOME!! Everyone complains that Ben Franklin is too expensive, but honestly that is an exaggeration. Our family plumber, who was not able to come, said they gave a fair price only $200 more than he would have charged, and he couldn’t have come for 2 more days! Odys was prompt (8 am!), SUPER polite and courteous, and EXTREMELY experienced and knowledgeable. Really, the nicest guy. The new hot water heater was installed in 3 hours (including removing the old one, going out to get the new one and coming back, and cleaning everything up!), he was VERY tidy, and we have hot water for showers today instead of Monday! We’re very pleased. Thank you, Odys and Benjamin Franklin!!

  • Review 140 (2021-01-18 - Rating: 5)

    BEST plumbing/ heating company EVER! The technicians are always very nice, and great at their job! Theyve replaced my hot water tank, furnace, toilet, and plumbing for my shower/bathtub. They also rescued me when the pipes in my basement froze. They treat you like youre their favorite customer!

  • Review 141 (2023-01-21 - Rating: 5)

    Oddis went above and beyond great service. He installed a water filter in our kitchen in a timely and professional way. We will request him again for any future plumbing needs.

  • Review 142 (2021-10-18 - Rating: 5)

    Today Oddess came and gave us an estimate. He was very polite, knew what he was talking about, gave a fair estimate and left us feeling positive he would do a good job. We are going to have the work completed b this gentleman.

  • Review 143 (2022-04-15 - Rating: 5)

    Carl was very personable and helpful with my plumbing problem. We had broken pipes due to cold temperatures and Carl was able to coE and complete the work in one day! I am more than pleased!

  • Review 144 (2023-05-04 - Rating: 5)

    Adam showed up on time,was very professional and polite,patiently listened to our problem and made a plan to help us.He kept us informed at all times thru the process.He wore covers on his shoes and respected our home.I was very pleased we chose Benjamin Franklin because of experience with Adam.

  • Review 145 (2024-08-02 - Rating: 5)

    We had a new kitchen faucet installed. Odess was professional and had the new faucet installed quickly. He also checked for other potential plumbing issues in our home. I intend to call Ben Franklin for any future plumbing needs.

  • Review 146 (2021-12-30 - Rating: 5)

    Professional, absolutely knowledgeable work doing a task that would have taken me some time to figure out. Courteous and respectful. He again corrected part of an absolutely abysmal plumbing job from 30 years ago in 20minutes. Thank you. I would recommend Adam and Ben Franklin to anyone and I have done that.

  • Review 147 (2021-11-01 - Rating: 5)

    I was very pleased with the service call from Benjamin Franklin Plumbing. Adam reviewed the options with me along with pricing before the service started. I would recommend BFP to others and use their service again if needed. I would also request Adam as the service technician, I was impressed with his knowledge of the business.Thank you.Scott from Youngwood, Pa

  • Review 148 (2022-10-31 - Rating: 5)

    Odess is an excellent plumber. He is professional, polite, and very pleasant. We will definitely request his services again when a problem comes up with the plumbing.

  • Review 149 (2022-06-21 - Rating: 5)

    Called this morning after having 2 other companies turn down the work. Adam came the same day, on time, and polite. He fixed our AC unit quickly and at a great price. I will use them for all plumbing and HVAC needs in the future.

  • Review 150 (2024-01-30 - Rating: 5)

    He was very nice and very knowledgeable. Not pushy, but took time explaining the problem and options. Would call again for sure.

  • Review 151 (2024-06-21 - Rating: 5)

    Frank and Logan did a great job installing our hot water heater.

  • Review 152 (2020-09-03 - Rating: 5)

    Very helpful i would recommend these guys especially if you have an emergency situation. The technician showed up early, and didnt quit until we identified the issue at hand. I will be using these guys for future needs. Definitely earned the 5 stars. Carl was an amazing help thats the man to go to.

  • Review 153 (2018-06-27 - Rating: 5)

    This is the third plumber that I have working on the plumbing in my house; they are by far the best that I have encountered. I would not hesitate to call them the next time I need a plumber. They listened to my concerns and followed through with making the necessary repairs. Both of the men were courteous and well spoken. They were neat in their work and even had covers for their shoes so as not to carry anything from outside inside. It was a pleasure to have knowledgeable plumbers working for me. Also, I thought the cost was very reasonable. Thank you, Frank

  • Review 154 (2023-05-30 - Rating: 5)

    Replaced my kitchen faucet. Promptly and expertly. Great job in good time. I am happy. A little expensive but worry free.

  • Review 155 (2022-01-31 - Rating: 5)

    They were prompt and efficient in fixing my frozen pipes! Everything they did was done well. Odess was friendly and explained everything to my understanding. I would use this company again.

  • Review 156 (2024-11-12 - Rating: 5)

    Very nice man and very professional!

  • Review 157 (2023-08-16 - Rating: 5)

    Very knowledgeable and pleasant. I would call this company again. Danielle first contact(on the phone)was so pleasant and personable. Frank was wonderful.

  • Review 158 (2020-06-02 - Rating: 5)

    Carl did a very thorough inspection of our unit. He quickly found the issue and resolved it on the spot. He represent your company very nicely. Have to complement him for a job well done. Thanks, Carl.

  • Review 159 (2020-02-27 - Rating: 5)

    Robert& Brandon are excellent plumbers, alsoThey explain everything they do clearly & they are personable. They looked at the original job,for which I called, & advised why I should think about installing a walk-in shower.They finished the work in a timely manner. Also they fixed an additional problem with my water heater & explained why there was a leaking pipe.

  • Review 160 (2023-02-07 - Rating: 5)

    A failed water heater was quickly replaced and connecting lines updated to complete the install. I called for an appointment at 10 am and the new water heater was operational by 3:30 p.m. same day.

  • Review 161 (2023-08-09 - Rating: 5)

    I have been a Ben Franklin customer for many years and I have always been pleased with their work; they know what they are doing, do good work, polite and tidy. I enthusiastically recommend them.

  • Review 162 (2020-11-27 - Rating: 5)

    I would highly recommend Benjamin Franklin plumbing for any plumbing problems that you may have in your home. The guys worked tirelessly to get me water and didnt give up until the job was done and done well. They were very pleasant and understood that I was under a lot of stress not having water in my home. Great job guys

  • Review 163 (2022-10-08 - Rating: 5)

    Great punctuation after hours call. We’re at property within the hour. Tried local companies and no one returned calls or they didn’t have necessary equipment. Will definitely be my go to plumbing…

  • Review 164 (2021-11-09 - Rating: 5)

    I called Ben Franklin because of a leaking Circulation Pump on my furnace.They sent Carl Januska, who called prior to his arrival; stating he was on his way. Carl arrived, assessed the situation and performed all needed repairs plus a few I didnt realize needed fixed. His keen eyes caught those. No sooner had he left when a leak appeared in my upstairs baseboard heat pipe. A completely different type of emergency. I called again and requested Carl a second time. He arrived, after his customary phone call and proceeded to make the necessary repairs. All in all, Carl was Friendly, professional, courteous and very efficient at his job. Although Ben Franklin has numerous Service Technicians, I will be requesting Carl when I call Benjamin Franklin for all my plumbing needs in the future.

  • Review 165 (2021-06-01 - Rating: 5)

    Jerod was great to work with! He was knowledgeable and helpful throughout the process of installing my new hot water heater. Would definitely recommend and use again.

  • Review 166 (2024-12-23 - Rating: 5)

    Excellent work! Discussed all aspects of the job with me prior to starting. Helped me make a good decisions, fast and efficient! Very satisfied!

  • Review 167 (2022-09-23 - Rating: 5)

    I am so happy with all the work that was done by Benjamin Franklin Plumbing Co. Saying thank you just doesn’t seem enough for all the work that the men have done. I’m so appreciative; verything was done in such a great timely matter, they were so hard-working, down to earth, respectful, and have great work ethic’s. Jerod Jones really took the time to explain everything that was going on. He went above and beyond what I expected. I know that in any future work that has to be done I am definitely using Benjamin Franklin Plumbing. I will definitely recommend them to everyone that I know. Thanks again guys. Your all wonderful.

  • Review 168 (2018-06-13 - Rating: 5)

    Weve been using Benjamin Franklin Plumbing for close to 3 years in our first house and our second house. Staff were friendly and helpful over the phone. Plumber was professional and friendly when working in our houses. Work was quality and done with care. Only negative are the prices which I feel is on the more expensive side but not unreasonable. Regardless of that, if you want a job done right - Id recommend them and will continue to use Benjamin Franklin plumbing.

  • Review 169 (2020-04-27 - Rating: 5)

    Excellent service to repair an issue with a water heater we had installed a few years ago. He was quick and took necessary precautions relating to Covid 19. We will only use him from this point forward.

  • Review 170 (2022-07-22 - Rating: 5)

    Came to work on the oil furnace. He was very professional, polite and efficient. They did everything that I needed and ensured that it all worked properly. Great service. Super nice guy!

  • Review 171 (2022-03-20 - Rating: 5)

    Odess came on Sunday and was awesome! He was super friendly and answered all the questions we had! Will definitely call again if any problems arise!!

  • Review 172 (2022-07-07 - Rating: 5)

    He was honest and on time. He completed the work and really fixed my plumbing problem I am beyond satisfied and pleased with his work!!!!! I will be using this company from now on💪💪💪💪💪💪💪💪💯 other plumbers came and tried to over charge us because we are females but not him he was very respectful and honest it was truly a blessing to meet him today and to find this company. I will be referring everyone that I know to this company!!!!!

  • Review 173 (2021-01-21 - Rating: 5)

    I was pleased with the knowledge and experience with the Ben Franklin plumber sent to diagnose the drain issues at our home. He worked methodically to properly determine the problem and provided a no pressure estimate. Was also punctual at advertised.

  • Review 174 (2022-10-05 - Rating: 5)

    Came to fix my furnace. Repair done quickly and professionally. Upfront pricing was appreciated. I would call again, no problem.

  • Review 175 (2023-12-21 - Rating: 5)

    Great guy, great plumber, very pleased! Was a slight problem buthe came back and fixed it so all is well...

  • Review 176 (2022-02-15 - Rating: 5)

    Robert arrived on time for a preset appt. He was personable, thorough in his explanations and was able to identify some other potential problems on the property. I will be using Benjamin Franklin Plumbers to complete the necessary sewer work and repair of another issue in the house.

  • Review 177 (2024-01-07 - Rating: 5)

    Trevor was very personable and explained in detail everything he needed to do prior to starting the job.

  • Review 178 (2018-07-13 - Rating: 5)

    Great service and we were told the service price upfront- no surprises here!Robert and his partner were very professional and worked quickly to get the job done. I will definitely be a repeat customer.

  • Review 179 (2023-10-20 - Rating: 5)

    Frank was great . On time , pleasant and completed the work in a timely fashion . Answered questions we had , and made recommendations .

  • Review 180 (2022-12-02 - Rating: 5)

    Our furnace blower wouldnt shut off. Service was fast & were so thankful for their fast response & couteous service!!Cody took time to answer my questions. A real gentleman. Thank you.

  • Review 181 (2024-08-27 - Rating: 5)

    Cody was able to correct our issue with a flooding problem due to a borough failure to unclog a borough installed pipe on our property. Cody answered all our concerns in the process of installing an additional sump pump to alleviate water from flooding our basement. He and his helper, Larry, worked quickly in the rain and completed the project. I cant say enough about this business. We have had several issues with water and sewage problems and Ben Franklin has been awesome every time. This company will always be my go-to for any heating and plumbing problems. Thank you to all the employees of Ben Franklin.

  • Review 182 (2022-09-23 - Rating: 5)

    Cody has been to our house to do repair work. He is professional and kind. Fixed everything in a timely manner!

  • Review 183 (2021-01-05 - Rating: 5)

    Robert and Jerod do outstanding work! They are so knowledgeable, professional, and thoughtful! We required extensive work including new faucets, a new toilet, and a water pressure reducer valve. Jerod did a terrific job on each one. We are so grateful to Jerod for helping us so much. Robert also went above and beyond to provide amazing support! We will definitely be using Benjamin Franklin for our plumbing needs in the future and will definitely request Jerod and Robert! Thank you!! Betty & Doug Fischer

  • Review 184 (2021-04-27 - Rating: 5)

    Next day service. Prices up front Cody didan excellent job. They back up their workand I will use Ben Franklin Plumbing in thefuture. Thank you Cody.

  • Review 185 (2021-11-12 - Rating: 5)

    Robert Garland and his assistant, Mitch, tackled a deep broken supply line to my townhouse, worked hard all day and left at dust with the job completed . All the while they were pleasant andanswer my many questions. I would request them again in the future should the need arise

  • Review 186 (2023-08-18 - Rating: 5)

    Punctual, professional. Explained everything to me every step of the way. Would definitely call and request Odess if I have another plumbing issue.

  • Review 187 (2024-07-31 - Rating: 5)

    Odess Hionis was Punctual, Professional, Polite and Knowledgeable. He quickly diagnosed the problem and made the repair. Scheduling was an easy process for same day service.

  • Review 188 (2020-07-20 - Rating: 5)

    I recently bought a house in PA. Imagine my excitement! And then to my dismay learned that a lot of plumbing work needed to be done ASAP. A lot of missing and broken pipes that I had no clue about. I called up Benjamin Franklin Plumbing and within the same day Jerod Jones came out to assist me starting with a free assessment/estimate. He worked us into the schedule as early as possible and was true to his word on the date and time the work would be completed. He was punctual, professional, courteous, and very caring. Not to mention how he tactfully used humour to ease my mind. I would definitely recommend Jerod and this company to anyone needing plumbing services.

  • Review 189 (2021-09-30 - Rating: 5)

    We called Benjamin Franklin for an emergency call. I had turned off the main inside the house to replace the shut off valves in an upstairs bathroom. When I attempted to turn the main on the valve broke. We called for an emergency call and a technician named Odess from the Somerset PA. office returned my call quickly and came right over. He quickly replaced the old shutoff with a new ball valve and I was back in buisness.

  • Review 190 (2023-07-14 - Rating: 5)

    Trevor was on time, very polite, and very helpful. I actually enjoyed talking to him and he explained everything he was doing.

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