Rooter-Man

Located in Silver spring, Maryland

Address: Twin Valley Ln, Silver Spring, MD 20906, United States

Phone: +1 301-924-3033

Rating: 5

Services

Identifies as women-owned
Repair services
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-08-23 - Rating: 5)
Mr. Adam and his team (Mr. Matt and Mr. Ismael A) has done awesome Job for me. Mr. Adam showed up on time and gave me a reasonable estimation. The next day his team had started the sewer pipe replacement job and had done the work until 10PM. Very professional, clean, and I would recommend to whoever needs a plumbing work.

Review 2 (2021-12-20 - Rating: 5)
I hired them few times to do different projects at different places. I was very satisfied each time. I did recommend them to couple of my friends they were happy as well. The Rooter Man is very professional and responsible. I would definitely hire them again.

Review 3 (2024-10-19 - Rating: 5)
They were efficient, fast and I could not be any happier with the results. I know I can always count on them and their prices are fair. You cant go wrong choosing them.

Review 4 (2024-06-29 - Rating: 5)
Called about a plumbing issue and got service within the same week. Zack was professional and very accommodating to our needs as a customer. Definitely recommend and would contact again in the future.

Review 5 (2023-10-24 - Rating: 5)
We have relied on Rooter Man for all plumbing needs, big and small, at our church facility for many years. They are always quick to get us on the schedule and take care of every issue with their experience and expertise. Zach and Adam are friendly and courteous.

Review 6 (2023-08-31 - Rating: 5)
We have used Rooter-Man for many times and many years. They are always so responsive and fit us in quickly. Zack has come out and fixed every issue we have had and always explains everything to me so that I understand the procedure. Hes truly great. Rooter-Man is top notch from their plumbers to their office staff.

Review 7 (2024-01-05 - Rating: 5)
Adam, the Rooter-Man, came to the rescue!The homeowner warranty program we bought and used failed our routine rootering job request. Once they couldnt could complete the task, they left our house saying the the problem will require a different routing tip or possibly having to excavate outside the house. The plumber then reported to our warranty service that it was a pipe leak thus closing out the claim and we were out $65 and a tip. The kitchen sink was still retaining water so I dont know what leak they claimed. This unfortunate situation occurred after waiting 48-hours for service.We found Rooter-Mans online website, submitted a ticket the same night, and the company promptly called us at 8:15a.m. the next day. At 9:15a the same morning, Adam showed up to the house. He finished the job within an hour, and even gave my wife and I advise so we didnt have to call the company again regarding the same situation.Customer for life right here! Thank you Adam, the Rooter-Man!

Review 8 (2024-04-29 - Rating: 5)
Zack was very efficient and professional. He solved our plumbing issues quickly and proficiently and we would definitely use Rooterman services again.

Review 9 (2023-08-16 - Rating: 5)
I use Rooterman for all my 3 locations great team and great service. They always help me out whenever I call them for anything. My service always on time and they very professional. One of the best prices in the area for cleaning grease traps too. I will recommend them any one.

Review 10 (2023-09-11 - Rating: 5)
After purchasing our house, our joy knew no bounds. The house, dating back to 1979, could be considered somewhat aged. However, just two months into our new home, we encountered a sewage issue. I attempted a DIY fix, following the path many do by consulting YouTube, but my efforts proved futile. It was then that we discovered our septic tank was filled to capacity. We located a small access point for the septic tank and promptly reached out to Rooter-Man. Their team not only cleaned the septic tank through this limited access but also recommended that we locate the main access point and maintain our pipes. Despite my efforts to find blueprints for the house, my search in both the house and city offices proved fruitless.Two months later, our septic tank reached capacity once again. I promptly contacted Rooter-Man, and they responded without delay. Expressing doubt that the tank could fill so rapidly, they used a camera to investigate the issue. Their inspection revealed that the perforated underground pipes leading from the septic tank were obstructed by invasive tree roots, blocking the release of water from the septic tank. To remedy the situation, Rooter-Man brought in an excavator, carved a path from the septic tank to the water release pipe, and uncovered the root of the problem. They skillfully cleared the roots, cleaned the pipes, and installed a new, more substantial tank release door. Their attention to detail extended to filling the excavator holes, leveling the ground, and leaving the area spotless. The result was nothing short of perfection, all at an excellent price.A year later, I once again enlisted their help, as we were anticipating guests the following day, and the basement line became blocked. I made the call, and within a mere two hours, their team was on-site. They efficiently cleared the pipe and even provided me with a video showcasing a significant buildup of toilet paper within. This incident brought to light that we had failed to instruct our children to use a trash bin for disposing of toilet paper, as they were accustomed to simply tossing it into the toilet. It underscored the importance of clear communication, rather than making assumptions. Fortunately, the Rooter-Man team acted swiftly, sparing us from considerable embarrassment. We extend our heartfelt thanks to Rooter-Man for their invaluable assistance.

Review 11 (2023-08-13 - Rating: 5)
Rooter-Man is a life saver! They are always friendly and professional when they come. They have done both major and small jobs for us and we have been beyond pleased. I highly recommend them!!

Review 12 (2021-12-20 - Rating: 5)
The service and technician was top notch, friendly and quick but thorough !! Weve used them twice, and I can confidently say we found our match! Not only did they arrive quickly & assess the issue with ease, but they did not overcharge or try to sell us on some unneeded service and found the quickest and best fix to our issues. In fact, the technician even warned us against using certain products as they would exacerbate the issue in the future, and told us the best way to address it when it happens again.When we had bidets installed, they ensured that everything worked to our satisfaction before leaving. I felt as if they were happy to help and explain the process to us, as I ask 101 questions every time!! They left everything spotless and working in spectacular fashion :) I only wish we could use them more, but they keep us in great shape!!! For affordable, friendly and professional service, I highly recommend you try them!!!

Review 13 (2021-12-16 - Rating: 5)
Rooter-Man is the BEST!!! I had a leak in my house and they helped me over the phone to shut off the main valve. Not too long after that, the service van was in front of my house to fix the leak. They are fast, professional and great value. A++ Service! I highly recommend them to anyone in need of plumbing work.

Review 14 (2023-08-14 - Rating: 5)
Zahit and Adam both are great plumber’s. They have been working with our company for over many years. Whenever you need a master plumber, this is the first place to call. Definitely worth it and prices reasonable.

Review 15 (2023-08-25 - Rating: 5)
Rooter-Man has been so helpful and professional. They are always on time and get the work done in a timely manner. 100% recommend them to anyone who needs their services

Review 16 (2024-01-31 - Rating: 5)
Great customer service with professional attitude and attention to detail. On time for scheduled appointment. Omar was very talented and friendly while questions were asked.

Review 17 (2023-08-10 - Rating: 5)
I have been using Rooter-man for years ! They are the best! They care about their clients ! They are very professional and they are quick ! My whole family uses there services! Highly highly recommend them !!

Review 18 (2024-01-29 - Rating: 5)
Adam was knowledgeable and knew exactly what to do immediately. He came prepared with the equipment he needed. Adam was courteous.I highly recommend him.

Review 19 (2023-08-28 - Rating: 5)
I have pizza store in Bethesda, i working with them about 7 years, they always come on the time and they doing great job. Also one think important for me. when i call them they always help me out. Thank you Very much guys, you doing great job.

Review 20 (2023-09-11 - Rating: 5)
We needed a plumber who knows what he is doing for our home. Found Rooterman and never had a problem. Their plumbers are kind, on time, professional and full of knowledge.

Review 21 (2016-04-29 - Rating: 5)
04/2016A few days ago I called to schedule an appointment to have some plumbing issues looked at in my home. The gentleman (Adam) was very courteous/professional and patiently answered my concerns. The appointment was scheduled a few days later and the service rep (Shaun) arrived on time, verified the concerns addressed over the phone, then asked me to walk him through the house and duplicate/show him the issues. He then gave me candid suggestions/most cost efficient corrective choices in a prioritized manner. His remedy for fixing the rattling pipes turned out to be the cheapest solution. Shaun then performed the repairs in a reasonable time frame (while cleaning up after himself) at a very fair price. His professionalism and demeanor was quite refreshing compared to the many Pros I have had at my home for many years of past. I am so sorry I used the other guy for my past plumbing needs. Nice job Shaun...you have a life-time customer!Gary G.Springdale MD

Review 22 (2021-12-21 - Rating: 5)
Last minute installation of a New Water Heater installation, Adam came over, fast and professional, I could not have been happier with service and expertise. Rooter-Man is the best. The only plumber I ever call!

Review 23 (2024-09-13 - Rating: 5)
DC Vegan has been using Rooter-Man for six years!

Review 24 (2023-11-11 - Rating: 5)
Definitely one of the best plumbers around! Knowledgeable and reliable! Best prices around as well and transparent assessment and great work!

Review 25 (2023-08-27 - Rating: 5)
My family and I have used them on more than one occasion and they have come through each time. 100% recommend them. Very knowledgeable in their field and reliable.

Review 26 (2021-12-07 - Rating: 5)
Called them to service my kitchen sink which was clogged. Technician who came out was very professional. Cleaned up after job was done. Thanks, will definitely be calling again for any future plumbing needs!

Review 27 (2023-08-10 - Rating: 5)
The service was excellent ! They were on time and extremely respectful. I will absolutely be calling them for any of my future plumbing needs!

Review 28 (2024-05-11 - Rating: 5)
They arrive here quickly and very informative on the process. I would recommend then. Zach was very helpful!

Review 29 (2024-03-05 - Rating: 5)
Alexy is awesome!! Fast efficient and very knowledgeable!! My problem was sewer related so extensive!! Definitely recommend!!

Review 30 (2024-09-10 - Rating: 5)
Rooter-Man does an excellent job with plumbing. They are professional, timely and efficient.

Review 31 (2019-09-02 - Rating: 4)
A month ago, a pipe burst under my yard. The RooterMan dispatcher and technician were responsive and courteous. The job was done well, and Ive had no recurring problems. All that remains is to get someone to level the ground where the hole was backfilled.

Review 32 (2021-12-28 - Rating: 5)
Rooter man is our go-to for any plumbing issues we have! They are very efficient and do an amazing job.

Review 33 (2021-12-19 - Rating: 5)
RooterMan was very kind, and went beyond the call of duty to fix the problems. He was very respectful and cleaned up after he finished the work. Very pleased with the service.

Review 34 (2023-09-27 - Rating: 5)
I was in a situation where they have to break the lid of the septic tank in order to pump .they went out of they way to open it without breaking the lid, saving me extra expenses .

Review 35 (2023-10-09 - Rating: 5)
They have serviced our buisness and our family members reliably for years. I Highly recommend them.

Review 36 (2018-12-17 - Rating: 5)
Oh man these guys were great! My friend completely demolished my toilet and these guy came right up and fixed it pretty fast. Id use em again

Review 37 (2023-11-28 - Rating: 5)
Great service and knowledgeable technician. Got the job done quick and answered all my questions.

Review 38 (2021-12-11 - Rating: 5)
Had plumbing issue they showed up fast very friendly people reasonable rates would definitely call them again

Review 39 (2023-05-17 - Rating: 5)
Great service, very respectful and on-time, I would hire them again.

Review 40 (2024-03-16 - Rating: 5)
Saturday sewer back up. The worst. Called and Zack came out in just over an hour. Friendly, gave us good advice, and did the job fast. All lines working again. We are repeat customers for a reason.

Review 41 (2018-12-17 - Rating: 5)
Super reliable service- used multiple times now for my own home and close friends and they’ve never let me down so far!

Review 42 (2023-08-10 - Rating: 5)
Had a major emergency with my septic failing and not being able to use any water in my house. They responded very quickly and prioritize our request. They completed the job quickly and did so in a very professional matter. Haven’t had any issues since the fix. Very pleased and will use them again if I ever run into any issues.

Review 43 (2024-04-11 - Rating: 5)
On time and nice work done by Zack.

Review 44 (2024-01-13 - Rating: 5)
Always professional and provides excellent customer service.

Review 45 (2023-08-03 - Rating: 5)
Excellent services provided for home installations.

Review 46 (2018-12-17 - Rating: 4)
Professional service, always on time and job was completely quickly! Very satisfied 😊

Review 47 (2022-11-12 - Rating: 5)
Zack He did very great job

Review 48 (2018-12-02 - Rating: 5)
Excellent service! The serviceman, Adam, was very friendly and quick to arrive. The problem was resolved in a timely manner and the area was kept very clean after finishing the job.

Review 49 (2018-02-25 - Rating: 5)
I ended up with a clogged kitchen sink. I called Rooter-man and they were able to send someone out within an hour. The gentleman name was Adam and he was indeed professional and thorough. Needless to say, I will be calling them again if I run into any other plumbing issues. Including redoing the piping under my sink. I am very satisfied.