Len The Plumber Heating & Air, LLC

Located in Silver spring, Maryland

Address: 550 Forest Glen Rd, Silver Spring, MD 20901, United States

Phone: +1 704-275-5185

Rating: 4.6

Services

On-site services
Repair services
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-08-21 - Rating: 5)
**Update on 8/21/24: Thank you, Len the Plumber, for correcting this issue and making it right. A contractor came today and patched the hole around the drain pipe, and they did a great job. Im pleased, thank you!**I had a technician come Monday, 8/12, to fix a broken pipe underneath my bathroom sink. While I am very satisfied with the fix and the new plumbing, I am not satisfied with how the appointment unfolded. The technician arrived during the scheduled window at 1:20pm, took 45-60 minutes to return with the quote, upon which he did not knock when entering my condo unit. After agreeing to the quote, he took almost 3 hours to get a part, starting the work in earnest at 5:30pm. I called the main line to get an update as to his whereabouts during that time, but did not receive a call back from the dispatch center. He concluded the work at 7:40pm (totaling about 6.5 hours to do the job). After which, the hole in the back of the vanity around the drain pipe was larger and more pronounced than previously. A blue paper towel was inserted into the space (before and after pictures below). I would appreciate a call back from Len the Plumber and have another technician return to patch the hole around the pipe. Thank you.

Review 2 (2024-12-25 - Rating: 5)
Jesse Tinngura from Len the Plumber was top notch. He arrived on time to give us an estimate on replacing our water heater. We agreed to the estimate and he replaced the water heater that same day, working hard to make sure every aspect of the replacement process was completed correctly. He worked all day with no breaks just a few days before Christmas. So grateful to him!

Review 3 (2024-12-31 - Rating: 5)
Glenn, our service technician was friendly, prompt and provided an estimate and installation of our new humidifier system. He explained things easily and did an excellent job. It was our first time using Len the Plumber after a neighbor referral. We are happy with our new system and look forward to his Spring A/C visit.

Review 4 (2025-01-05 - Rating: 5)
I called Len the Plumber and they sent Wes out to give me an estimate, which was significantly less than another company had quoted me. Once I decided to move forward with the work, Wes and his colleague came out. They were very polite and professional and did a great job. I highly recommend this company!

Review 5 (2024-10-05 - Rating: 5)
Thangvella Ralte came in and quickly diagnosed our problem. He explained everything and immediately solved the problem. Thanks to him and Len the Plumber for their help.

Review 6 (2025-01-05 - Rating: 5)
Outstanding workmanship Paul arrived on time and explained everything that would be done to replace my old leaking galvanized pipes. This was an extremely large job that was completed in 2 days. I would recommend him to anyone who needs a plumber .

Review 7 (2024-12-22 - Rating: 5)
I’ve lived long enough that getting plumbing and contractor help is a crap shoot. But Rodney was GREAT! He was straight and upfront about the solutions and the potential risks. He explained my problems and solved them expertly! It was truly a great, stress-free experience. THANK YOU!

Review 8 (2024-09-14 - Rating: 5)
Manuel was amazing. He is an excellent professional and he was very kind and polite all the time. He took the time to explain what was the issue and all my opinions to fix it. It was a complicated job to do, but he did it on the same day in a few hours.He showed and explained me the whole process and once it was done he made several confirmation attempts.He is an excellent professional, he did and amazing job. It was really nice to meet him.

Review 9 (2024-07-11 - Rating: 5)
Robert was incredibly professional and efficient. He changed gas powervent water hearter at my place. He assessed the issue with clarity and explained every little detail to me though it flew right of my head! :-)He was very punctual and arrived with everything needed in time. His attention to detail and thorough explanation of the problem and solution were greatly appreciated. I would highly recommend Robert for any plumbing needs.

Review 10 (2024-12-20 - Rating: 5)
Ibrahim Jalloh came on time to repair my toilet. He was very knowledgeable, friendly, and very personable. He showed me the problem and explained what was needed to fix it. He explained the cost between a new toilet vs repairing it. I chose to repair. He did an excellent job and it did not take long. He also gave me advice on my water heater. He is an asset to Len the Plumber.

Review 11 (2024-11-10 - Rating: 5)
Needed to replace kitchen faucet - had replacement - same exact Kohler with sensor - Sunday request - all online - was offered 2 3 hour windows - selected 1 - got a call and Anthony A arrived within 1 hour - very clean, knowledgeable and efficient. Overall, very satisfied with the scheduling experience, the speed of arrival and the quality of work. Replacement was $500. I think on the expensive side but I didn’t compare. For me it was worth it.

Review 12 (2024-12-28 - Rating: 5)
We had a sewage backup in our toilet that created an overflow that covered the bathroom floor and seeped into basement. On a Friday evening during the holidays our service man Nas Hawkins arrived within one out of our emergency call. He was very professional and immediately diagnosed the blockage problem. He gave me a very fair estimate, and after accepting he went to work. He was able to resolve the blockage problem in short order. I was very impressed with his professionalism and the speed in which he was able to solve the problem. Based on my experience, I would highly recommend lend a plumber and Nas Hawkins two work on any home plumbing problem.

Review 13 (2024-12-27 - Rating: 5)
Great company to use. Had same-day service. Technician Nas Hawkins was excellent. He was able to solve our problem with a clogged kitchen sink. Give this company a call first before anyone. This was the second company that came to my home, I wish I called Len for plumbing first!

Review 14 (2025-01-01 - Rating: 5)
Excellent experience with Len The Plumber today for an emergency plumbing issue. Vultea Bochung was our plumbing expert and was polite, knowledgeable, timely, efficient and effectively resolved the issue. Very happy with managed to get a last minute appointment with them.

Review 15 (2024-11-09 - Rating: 5)
Brian S. was great. I wasn’t prepared as I should have been to be able to remove the very old and very big water heater with ease. But, he was knowledgeable, cheerful and helpful throughout the process. I expected him to install the new water heater and walk me through the costs, etc. and he did so as a complete professional. But, he went above and beyond with grace.

Review 16 (2024-07-11 - Rating: 5)
LS arrived quickly and traffic was bad. He was fast to find my leak arrived the next day and did an awesome job replacing a large accumulator tank. Thanks to the other guys that swung by to get rid of the old one. Y’all are the best. Would use again for sure

Review 17 (2024-12-16 - Rating: 5)
Ibrahim was knowledgeable. Confident. Caring. Made me feel that my issue was going to be taken care of promptly and efficiently. And it was! Great service. Fair pricing. I will use Len the Plumber again for my plumbing needs.

Review 18 (2024-11-21 - Rating: 5)
Megan was the best plumber I’ve ever used, bar none. She was knowledgeable and so great at explaining things to me. She solved problems for me today I didn’t know I had, heading off future headaches. She was so helpful that I quit my service with Parker Pearce (having been unhappy with them for years but not sure who else to use) and signed up for the monthly service contract with Len.Not only was Megan great, but this company was easy to schedule with, came exactly when they said they would, gave me the first appointment of the day after I discovered my leak at 10pm last night, and called and texted me this morning to confirm my appointment. Great business and I’m a very happy customer!

Review 19 (2024-12-14 - Rating: 5)
Brian Safrit from Len the Plumber LLC was outstanding in replacing our 15 year old gas water heater within short notice, bringing the system up to code. Brian showed great technical skill, worked efficiently and explained things in detail, answering all our questions. The water heater replacement was performed in a timely manner within a few hours and had been reported just the night before. Brian was upfront about cost and discount option with a one year subscription. The cost was higher than expected. Overall, so far, we’re happy with Len the Plumber (still expect to receive a call for scheduling chimney liner install to satisfy exhaust venting code requirements; work which Len the Plumber contracts out). Hopefully, we’ll get this call, as promised, early next week to get this prepaid and necessary work completed. Thanks again to the plumbing technician, Brian Safrit.

Review 20 (2023-12-08 - Rating: 5)
My mother in law, Helen, needed her sewer line replaced. The came out and inspected the line with a camera. Shane and his crew were awesome. They had the job completed and the yard back to normal within 1 1/2 days. Thank you for the wonderful work. We will be recommending your company to anyone who needs a 100 year old sewer line replaced.

Review 21 (2024-03-13 - Rating: 5)
Our Church sub-basement had a sewer line backup. Jesse the Tech arrived within the given dispatch window and provided a well explained assessment of the issue. He snaked out the line and found the problem to be in the citys sewer line connection. During a subsequent follow up call the next morning, he returned and fixed the clogged line that could have been resolved by the citys water system techs had they cleaned out the running trap in their sewer line connection during their dispatch. We were very pleased with Jesses work and would certainly request his dispatch on any other plumbing issues that the Church should have in the future.D Henry (First Baptist Church, GTWN)

Review 22 (2024-12-24 - Rating: 5)
I am very pleased with the work and professionalism of Mr.James. Mr James was on time and gave estimate and went to work promptly. Mr.James finished the job and didnt leave a mess.I will definitely request him for future plumbing needs.

Review 23 (2024-09-28 - Rating: 4)
Very friendly and fast service, good communication over the phone and by text. Got same-day service on a Saturday. Wish they could have given me a quote over the phone though, they said they couldn’t even provide a range of how much it would cost and I was surprised by the price—over $500 for unclogging a bathtub drain, took about 15 minutes. I think that’s more than the average rate for this area.

Review 24 (2024-10-09 - Rating: 5)
From my first call with customer service to schedule service all the way to the final result, it was a great experience. The appointment was quickly scheduled, and the technician arrived equally fast and expertly performed our installation. Additionally, our dedicated service pro (Leland) was wonderfully pleasant, providing helpful information and updates throughout the process. It is my recommendation to procure your home repair work when needed from Len the Plumber.

Review 25 (2024-12-20 - Rating: 4)
James Swink provided good service in repairing the water leak! The only issue I have is Len the Plumber requesting me to use American Water Damage to provide access to the leak location. They just took a few panels but didn’t clear a way to get to the leak! A waste of time and money. James had cut out non-structural wood for access and did a good job replacing the pipe with the hole! I’m lucky it got repaired! Thanks James!

Review 26 (2024-12-07 - Rating: 5)
Professional interaction and installation by Michael and Bill. The job was done quickly and neatly. Will recommend the installers and Len for repairs and installations.

Review 27 (2025-01-08 - Rating: 5)
Antonio was fast and reliable and explained everything in a very helpful way. I’d call him again anytime I have an HVAC or plumbing issue. Thanks so much!

Review 28 (2024-12-03 - Rating: 5)
Tech arrived on time. Explained everything that needs to be replaced and he repaired all quickly. Confirmed everything repaired. He also gave tips on how to keep system operating properly.Cost was within my budget

Review 29 (2024-09-06 - Rating: 5)
I had Mark Johnson from Len The Plumber come over to fix a cracked drain pipe, and I couldn’t be more pleased with the service. Mark did an excellent job. He took the time to diagnose the issue thoroughly, narrowed it down to the main problem, and then provided a cost-effective solution. His approach was professional, and the end result was perfect. If you’re looking for a skilled and reliable plumber, I highly recommend Mark Johnson.

Review 30 (2024-09-18 - Rating: 5)
Manual Vasquez was very professional and provided excellent service. He took his time to figure out the plumbing issue. He completed the service and made sure everything was in good condition after completing the service. I would recommend Manual Vasquez and Len the Plumber. I am very pleased with the service.

Review 31 (2024-10-03 - Rating: 5)
I am very pleased with the service I received from Len The Plumber Heating & Air. From the initial communication with the customer service representatives, to the actual work being performed in my bathroom. Everyone was very pleasant, respectful and very professional. Wilfredo Del Cid did an excellent job installing my new faucet and spout in my bathtub.I would highly recommended them for any of your plumbing, heating and Air conditioning needs.

Review 32 (2024-07-20 - Rating: 5)
We had a bathroom ceiling leak in one of our rooms. Identifying this as a slight emergency, we contacted Lens. They were fast to respond, scheduled a technician for the next day and diagnosed the problem quickly. Extra thumbs-up to Jesse. Within 5 minutes he knew exactly where the source of the issue was. We were so happy with his work, we asked him to fix another plumbing issue. Other reviews callout the high price quotes, but with the quality of work we received and the peace of mind knowing their guarantee they will come back and troubleshoot, its worth paying a premium.

Review 33 (2024-12-18 - Rating: 5)
All I can say right now is Wow 😳 The technician Robert did a wonderful and awesome job. He took his time and installed my new gas range. Totally knowledgeable and met my standards 💯% Id recommend this company. Im Sold👏🏾👏🏾👏🏾

Review 34 (2024-12-05 - Rating: 5)
Best plumbing service ever from Len the Plumber. Analyzed a difficult situation and managed to solve the problem completely. Very friendly and efficient technician who went the extra mile to make sure all the drains ran freely. Mama Khawlhring is an expert. Thanks!

Review 35 (2024-12-24 - Rating: 5)
Chris Rainey from Len the Plumber came out on a Saturday evening of the day we called. He was great, friendly, and efficient. He diagnosed the problem, fortunately had the needed part on his truck, and got our heat on. Talking with Chris was like having a friend over.

Review 36 (2024-09-05 - Rating: 5)
Really good service. Mr Vasquez very good and easy to communicate starting from the time of arrival. Well explaining all the work the was performed. When performing the work Mr Vasquez put the phone down and focus 100% on the job. Clean before and after performing the job making sure nothing was left behind.

Review 37 (2024-11-06 - Rating: 5)
Jesse was great, he was very efficient and took care of everything including a couple of extra shutoff valve replacements that were not in my original service request. Len The Plumber is a little pricey, but reliable and work was high quality so I would definitely recommend.

Review 38 (2024-10-11 - Rating: 5)
We needed a valve replaced for a fridge water supply. Got an appointment a couple of hours after we called. Work completely quickly and we’re very happy with it. Would definitely consider using Len the plumber and Emmanuel again next time we need a plumber.

Review 39 (2024-11-04 - Rating: 5)
We had a subpar experience with Len for a clogged drain. I emailed the company and Anthony quickly got back to me. After voicing my concerns he made it right. Our drain was cleared and he offered us a refund. This is the way customer service should work. I would use Len again.

Review 40 (2024-12-21 - Rating: 5)
We had a very good experience with Leland Johnson. Very knowledgeable and competent in addressing problems as they came up during installation of 2 toilets and faucets for bathroom and kitchen sinks. We would highly recommend Len the Plumber.

Review 41 (2024-09-23 - Rating: 5)
Perry, of Len the plumber, hooked us up —unclogged our pipes on a Sunday morning. He was professional, courteous, and knowledgeable. Setting the appointment for a weekend repair was an easy process. Grateful they had availability . Very pleased. Would use them again, though I hope I don’t need to :)

Review 42 (2024-12-19 - Rating: 5)
This was my first experience with Len the Plumber and was very pleased with the experience. Yves Tiokeng, my technician, was very professional and explained everything upfront. I plan on using them for other projects.

Review 43 (2024-11-20 - Rating: 5)
Jesse Tinngura and his associate were outstanding. They drove from Montgomery County Maryland to Charles County Maryland (La Plata) to repair a 1/2” water line that I, the owner, cut which created water gushing outThey were cheerful and asked about the location, made an assessment/price for repairs and proceeded to resolve the issue.My wife and I really appreciated their professionalism and skill set.

Review 44 (2024-11-27 - Rating: 5)
Mark and his apprentice were great! I waited all day for a different plumbing company yesterday & got stood up, but Mark was here within an hour of my call this morning & had everything done by 3pm, despite having a couple of ‘old house problem’ gremlins throw things in his way. I definitely recommend.

Review 45 (2024-06-25 - Rating: 5)
We called Len the Plumber when multiple sink drains in our 1949 house became hopelessly blocked. When Master Plumber Steve and his assistant John arrived, they took on a complex job of opening up a tiled wall and a bathroom ceiling and swapping out major sections of our old galvanized steel drain pipes with PVC. It was difficult, nasty work but Steve did it confidently, efficiently and cheerfully, and were grateful for his skills.

Review 46 (2024-12-12 - Rating: 5)
Anthony was great. Work was completed as promised. Even corrected errors made my previous plumber including correcting overflow drain in tube a caulked around fixtures. He’ll be our plumber for any future plumbing needs. Thank you Anthony

Review 47 (2024-03-23 - Rating: 5)
Len The Plumber technician, Rob Harrison, was terrific! My water bill was high and after a whole house assessment, he immediately identified the cause—my toilet was overflowing the flush valve! He also replaced my leaky faucet and took time to show me how to check my water meter for any leaks. I was very pleased with how smooth everything went, from the scheduling, to the reminders, to the service!…I highly recommend Len the Plumber!

Review 48 (2024-08-17 - Rating: 5)
Jovan was great. They gave me a 12-hour window for arrival, but he ended up getting here in the late morning, which freed up my day. He quickly assessed the issue, presented me with the solution and cost, and got it done. He was in and out within 40 minutes. Great customer service, highly recommended.

Review 49 (2024-09-06 - Rating: 5)
TJ arrived for service around the quoted time from the office. He reviewed what I pointed out from the Washington Gas rep where the gas leaks were. He accessed the needed repairs and indicated pipe sections that needed to be replaced. He quoted the price before beginning the work. I was in agreement. He had to leave to aquire the pipe sections needed. He promptly returned and completed the job. He was courteous and professional..

Review 50 (2024-08-03 - Rating: 5)
Percy and Brendan did a fine job removing and installing our new HVAC system. The day itself went smooth with no complications. They both were knowledgeable and hardworking. I can’t speak of how the unit will perform over the long haul but everything went very well the day they came and we were pleased! Jay was a great salesman too and treated us like family. Tevin was helpful following installation with remaining questions we had about the thermostat. Good work!

Review 51 (2024-02-10 - Rating: 5)
Amazing experience! Technician Robert workmanship surpassed my expectations. Highly recommend Robert and Len the Plumber. Will be my go to place for any other plumbing need. He installed an outside sub pump as we had water coming into our house and now I can feel comfortable going on vacation and not worrying that water will come in. Thanks again!

Review 52 (2024-12-21 - Rating: 5)
Mark is professional and knows what he is doing. He helped us solve a gas leak problem efficiently and without charging us a lot of money. We will definitely recommend him to anyone!

Review 53 (2024-07-23 - Rating: 5)
Great service. Called at noon for a clogged drained. Technician was in the area. He arrived at 12:30!! A half an hour later. You can’t get any quicker than that. Technician was great. Put cloth down to protect my floor cleaned up and sprayed area. Have used them in the past and service has always been excellent. They are my go to plumber.

Review 54 (2024-07-21 - Rating: 5)
Jovan was our technician and he was incredibly knowledgeable and courteous with our older system. The prices were clear and reasonable, and he fit us into a fully booked Saturday. I will definitely be using Len the Plumber consistently in the future.

Review 55 (2024-11-24 - Rating: 5)
Had a consistent kitchen sink clog, and as a DIYer, tried the various methods: hot water, baking soda/vinegar, chemicals, augers, but couldnt get past the 30 foot point with the auger, so easily made the online appointment with Len based on a neighbors recommendation, Lal came out early the next day and used the professional grade auger and unclogged the pipe in about 45 minutes, including inspection time. Highly recommended.

Review 56 (2024-07-10 - Rating: 4)
I absolutely love the technicians Len sends. Theyre super nice and extremely knowledgeable. Not a huge fan of the company policies ($49 appearance fee, they charge even if they cant fix the issue, etc.) but they do usually have someone who can make it that day. Youre paying for convenience and, again, the people Ive interacted with (even those who answer the phone) have been extremely pleasant.

Review 57 (2024-10-22 - Rating: 5)
Treavon was diligent at problem solving. Got the job done well; it just took longer than expected. Would be happy to have him return if necessary in the future.

Review 58 (2024-12-02 - Rating: 5)
Nas Hawkins was very professional. On time, diagnosed problem, explained solutions. Very respectful. Took care of drainage issue in no time. Great representative of your company.

Review 59 (2024-05-16 - Rating: 5)
I was extremely satisfied with my technician, Kevin Smith, today. As a Len the Plumber costumer for 10 years, he continued the standard. Kevin was efficient, helpful and knowledgeable of my issue. The shoe booties, cleanup of my pipes and debris were a major plus😊

Review 60 (2024-12-15 - Rating: 5)
Great service, the plumber was skilled and willing to explain what he was doing and even pointed out issues that were on the horizon. They were able to work with us on the price, which was awesome.

Review 61 (2024-12-23 - Rating: 5)
This people are just amazing. Reliable and and sincere. They arrive on time and were right on their diagnosis. Solution is their goal. 100%

Review 62 (2024-09-04 - Rating: 5)
Mr.Mark Thompson is a man who knows his craft in plumbing. Hes very nice but straight forward in telling you what needs to be done and the material that it would take to complete the task. Last year he came out to my home and put in a new water heater this time he replaced the water lines in the kitchen. I truly know that hes a gem and a perfect plumber for Len the Plumber we’re blessed to know him and i wouldnt call anyone else but him.

Review 63 (2024-11-28 - Rating: 4)
Tech came at my home at 10:30am to fix a leak on my showers cold water pipe. He had to convert the piping from a two handle to one main handle. He didn’t finish until 9pm. The handle didn’t go over far enough for the hot water to come on so I called him to come back and it took another 30min. This was on Nov. 18th. Now it’s Nov.23 and the renovation guys came in to redo my showers tiles and found out the 90 going to the faucet was severely leaking from poor soldering. Now I need to wait here on a Saturday from 2-5 for another tech to come and fix the poor workmanship from the previous one. Not very happy having to spend all these hours for a job that realistically should have taken 4-5 hours.

Review 64 (2024-09-23 - Rating: 5)
Mark was extremely professional and knowledgeable. Most importantly, he was super pleasant and honest! He is the type of professional I would recommend to friends and family. Best regards, AD

Review 65 (2024-12-31 - Rating: 5)
3rd time is a charm, the tech that came out the third time was good at his job and didn’t give up until he unclogged my drain. Thanks.

Review 66 (2024-07-31 - Rating: 5)
My mom has tree roots clogging the drain from the house to the WSSC main - it started to back up into the basement sink. We called Len the Plumber and the technician (Mama) was sent out the same day to temporarily get the water flowing again. They followed up the next day with a camera scope to advise us on further steps. Both techs were amazing and friendly and knowledgeable. Very happy!

Review 67 (2024-04-12 - Rating: 5)
5 stars well deserved. Kraig was wonderful! On time, neat and clean. He knows what he’s doing. I’m a happy customer and will definitely call on LTP for all of my plumbing needs and then some.

Review 68 (2024-10-25 - Rating: 5)
Johnny Milchling is a fantastic HVAC technician—-his customer service is second to none and he is honest and thorough. He got us the best price as well. We chose him specifically to replace a coil in our HVAC unit that was leaking. He was even wonderful with our pet golden retriever. We are going to continue using Johnny in the future and will recommend him to our friends. Could t be happier with his service.

Review 69 (2024-11-18 - Rating: 5)
Darrick Fleming and his teammate did a great job, same day service installing my new water heater. It was an urgent matter for me as my old unit was leaking and I didnt want it to flood my basement. I have no complaints. Thanks

Review 70 (2024-08-08 - Rating: 5)
Thank you Jeremy for your quick service with fixing my air conditioner. Jeremy was very thorough and efficient. I was able to determine the issue quickly and was able to make the repairs today. He was very nice and chnaged my air filter for me too. Thanks again for everything

Review 71 (2024-11-18 - Rating: 5)
Anthony arrived on time, carefully leaky pipe (and showed me the problem, which I had not been able to find), and replaced the parts. He even mixed up a bit of cement to make a deal around the new outside faucet. All that in an hour. Excellent!

Review 72 (2024-07-13 - Rating: 5)
We were impressed with the confirmation of appointments in email and text. The tech was friendly and very thorough and checked at least twice to make sure there were no leaks and the system was running properly. He explained that the company stocks so many parts there is no waiting to order replacements. We were so happy with their service that we are now getting estimates on other upgrades.

Review 73 (2024-08-06 - Rating: 5)
Megan Helmick is a skilled plumber and widely knowledgeable about plumbing issues and products. She is good at explaining options. And she is friendly as well. She did a good job in installing our new bathroom faucet and I will ask for her again. We have had good experiences with Len the Plumber overall in the past.

Review 74 (2024-07-27 - Rating: 5)
Mark arrived on time, was extremely polite and friendly. He explained our options and costs thoroughly. He figured out and resolved our hot water issue within the hour. I will definitely be calling Len the Plumber if we need a plumber again!

Review 75 (2024-11-14 - Rating: 5)
Great company. Prompt and knowledgeable. Robert was able to fix our problem and had all the parts needed. Would definitely use Len The Plumber again.

Review 76 (2024-07-22 - Rating: 5)
German was on time, very knowledgeable and did a great job. This is a new to us home and he took the time explain how all our piping for gas/water is connected and how things work which was really helpful to hear from a professional. He put on foot covers and was very respectful of our home. Couldn’t have gone smoother! Thank you!

Review 77 (2024-07-17 - Rating: 5)
Jovan was extremely professional and pleasant when he arrived at my home. He made sure my questions were answered and even made sure my home was kept clean from his visit by covering his shoes! He came prepared and the work was done in a timely manner. My experience with Len’s was courteous from beginning to end and I appreciate it. I will call on them again If there is a need!

Review 78 (2024-12-02 - Rating: 5)
Edmond was prompt, professional, and knowledgeable. He was here within an hour the day after a holiday weekend to fix my leaking pipe!

Review 79 (2024-08-27 - Rating: 5)
Chris Rainey provided excellent work fixing my HVAC system. He was extremely knowledgeable, has a great personality as well as generating confidence on my part that he knew what he was doing. Im certain that he is valued by management, as he should be. Its a rare occasion to actually witness the work of such a knowledgeable person. Hes a credit to Lens Plumbing, Heating, and Air.

Review 80 (2024-11-08 - Rating: 5)
Company’s agent answered my call within a minute and scheduled a convenient appointment. Technician, Mama Khawlhring arrived as promised. He gave a clear explanation of how he was going to proceed to clear the toilet blockage and was successful. He was courteous, patient and steadfast and got the job done. Great job! I would recommend him and the company. Thanks!

Review 81 (2024-12-12 - Rating: 5)
Rodolfo was very prompt and efficient. In the end, Im glad I hired them instead. With his experience, a long job was shortened considerably.

Review 82 (2024-11-02 - Rating: 5)
A little glitch but handled with grace. Customer service excellent! Personable plumber. Work was finish as promised. More expensive than I expected. The customer service was probably worth the added expense though.

Review 83 (2024-08-20 - Rating: 5)
Percy and Brandon installed a new HVAC unit in my garage apartment. This is the second time I have used Len the Plumber for this kind of job. Six months ago, their technicians put in two new HVAC units for my house -- one in the basement and another in the attic. It was on the basis of that flawless experience that I contacted them again, and they did not disappoint.Percy and Brandon were on time, personable, knowledgeable and super efficient. They knew exactly what they were doing, worked fast, communicated effectively and left me with a top quality product, expertly installed at a reasonable price.No need to look further than Len the Plumber. They will always take good care of you.

Review 84 (2024-08-09 - Rating: 5)
Wes was very kind and patient. Very knowledgeable and answered all of my questions. He also has a great personality. I had a battery back up sump pump installed.

Review 85 (2024-11-28 - Rating: 5)
Fantastic service from Len the Plumber!! On time, patient, explained everything. Rob even made me aware that the pipe going to my overflow drain needed attention from the builders. Very satisfied!!!!!!!

Review 86 (2024-07-17 - Rating: 5)
Service was superior - phone support was quick to respond and handled our situation very smoothly. Richard Asiedu was prompt, efficient, and crystal clear explaining the issue and plan for resolution - he was truly exceptional. The repair was quick but VERY costly.

Review 87 (2024-09-20 - Rating: 5)
Technician Edmond Rodgers did an exceptional job. He would not stop until the issue was resolved although he had a very long day. I appreciate his efforts.

Review 88 (2024-10-20 - Rating: 5)
Job well done. Len the Plumber was highly recommended by my parents. You did a fantastic job. I was very satisfied. Excellent service that was prompt 👍 👏 Kudos!!!

Review 89 (2024-12-27 - Rating: 5)
Ron and Justin were very professional and provided details as they were working to install the new furnace and A/C unit. They also cleaned the area where they were working.

Review 90 (2024-07-23 - Rating: 5)
Mark was outstanding! He quickly and expertly assessed the situation for the installation of our non-standard toilets and made the installation of the toilets possible. He was very courteous and efficient. A true professional!

Review 91 (2024-06-22 - Rating: 5)
We had to replace our entire a/c unit on one of the hottest days this year. The work was in our attic and the outside of the house. The 2-3 technicians were the hardest working people whom Ive ever experienced. They literally never stopped working. They were smart, kind, efficient, knowledgeable and very professional . Thank you for Alvin and Randy. Its bonus time!

Review 92 (2024-12-18 - Rating: 5)
Wilfredo was amazing at helping my mom get a new water heater installed after the old one broke and leaked all over the basement. He was very kind and supportive with my mother.

Review 93 (2024-07-18 - Rating: 5)
Len the plumber was amazing: during DCs worst heatwave they were able to schedule me the very next day. Antonio was very professional and explained in detail what needed to be checked and repaired. He also provided an option for a reduced price when signing up for the monthly plan. Very happy - and the house is cooling down with a repaired AC unit. Thanks!

Review 94 (2024-09-19 - Rating: 5)
Master Plumber, Neal Dorsey, was superb. Assessed the situation, scheduled the repair and completed the work on time. Throughout the process he communicated clearly and effectively about the problem and related solution, pricing and timing. A pleasure to work with.

Review 95 (2024-06-18 - Rating: 5)
Darrick was great. He was professional, knowledgeable and made sure that I knew every step of the process, especially when he noticed that something we discussed needed to change. I appreciated his positive attitude and liked the fact that administrative assistance was on point, not over the top and gave updates when needed. Id recommend Darrick to anyone.

Review 96 (2024-08-05 - Rating: 5)
James was great. Was right on time, took me through exactly what he was doing to get our new bathroom sink set up which required cutting and installing new piping. Everything was done in about 45 minutes. Couldnt be happier.

Review 97 (2024-07-12 - Rating: 5)
Our lead was Percy Stephan’s and his two additional crew members. Good crew .polite and efficient. They were careful to communicate with us during the installation and worked with us on any requests we had.

Review 98 (2024-08-07 - Rating: 5)
Technician Josue was very professional, very knowledgeable and kind. He explained the problem that was going on with my Air Conditioner, and explained my options to fix my problem. He also explained the Maintenance Service with LEN The Plumber and the option to purchase a New Heating & Air Conditioning System.

Review 99 (2024-10-08 - Rating: 5)
First of all, Yves was very professional and explained everything terrifically and worked very diligently. He also had an apprentice ( nice young man) with him (Jeremiah- they were great together!)

Review 100 (2024-09-15 - Rating: 5)
I am very pleased with the service I received and the work that was done. I will be using Len Plumbing for now on. And I will always request that Mr Ronald Hargraves is my technician. Very pleasant respectful and such a professional. Im glad I googled you. Thank you

Review 101 (2024-12-16 - Rating: 4)
So far this has been a good experience although it was pricey. I have not had any leaks so far and the repairman arrived on time and finished within a reasonable time.

Review 102 (2024-09-15 - Rating: 5)
First time using your services and Im definitely sold. Perry was an amiable and knowledgeable guy with a genuine interest in doing a good job and satisfying his customer.

Review 103 (2024-10-14 - Rating: 5)
Absolutely great service! Went above and beyond to get a number of issues resolved in our new house. Especially grateful to our tech - Ibrahim - who stayed late to get everything fixed.

Review 104 (2024-12-30 - Rating: 5)
If I need service again, send him! Exceptional! Professional, skilled and went beyond resolving all issues!

Review 105 (2024-06-19 - Rating: 5)
Manual did a great job. He was very friendly, thorough, and answered all of our questions. It was very easy to get a next day appointment and they came out right at the earlier part of the appointment block. We are very happy with our service!

Review 106 (2024-05-21 - Rating: 5)
I contacted Len the Plumber after water invaded my basement. They arrived promptly and began to assess the issue. He asked very pointed questions for clarity. He took photos. When we spoke he was very thorough and detailed in explaining the scope of the job. When he mentioned “demo” my heart dropped. All I could see was $$ signs. He contacted a restoration company and let me speak with them. Upon his departure, I felt confident that I could rely on him to do a good job at a reasonable cost. I have thanked the neighbor for the recommendation and based on my initial contact, I will without hesitation recommend Len the Plumber!

Review 107 (2024-09-24 - Rating: 5)
Four days of the Len the plumber.... Called to unclog a toilet which became: 1) had toilet replaced along with two others. 2) Found water heater leak which plumber mama slowed down. 2nd, 3rd, 4th plumbers Brian, Mike and Tuan were all knowledge and helpful and: 3) Stopped leak, called water mitigation team. 4) Replaced water heater. 5) Got ruined sink/vanity cabinet away from wall/pipes after the flood, and placed angle stops on all plumbing that needed it. Costs a lot but everything is fixed so far. And this started on day 2 of home ownership. Thanks gentlemen for all of your help.

Review 108 (2024-10-04 - Rating: 5)
Ibrahim was very knowledgeable about plumbing and very efficient when performing the work. He presented options for future updates while establishing a level of trust as a plumber. I would definitely promote the work that was done by Mr. Jolloh.

Review 109 (2023-09-15 - Rating: 5)
Thangvella did a very good job cleaning both a blocked basement floor drain, and just snaking the main sewer line as a preventative measure. He was efficient, polite and friendly. You could see he really knew what needed to be done. He was even able to take care of these two separate services in one visit which really saved me some time.

Review 110 (2024-07-15 - Rating: 5)
Jeremy promptly arrived after call regarding A/C and thoroughly described issue and resolution. With diligence, he restored air to our home on a 100 degree day. Grateful!

Review 111 (2024-06-06 - Rating: 5)
We have used Len the Plumber on multiple occasions and couldn’t be happier with the quality of their work. The most recent technician - Robert - was prompt with same day service and explained what was needed to resolve our issues. He was able to complete the job in a few hours and did a wonderful job. He even was able to install a shut off valve for us while here. He was courteous, conscientious, thorough and considerate. We would definitely ask for him again.

Review 112 (2024-09-13 - Rating: 5)
From beginning to end Jesse Tinngura and Willie Delcid were friendly, informative and professional. They took care of our plumbing issue that another company could not. Would give them both an 11 out of 10 if I could.

Review 113 (2024-10-09 - Rating: 5)
Lal Rin Sanga was awesome. He was on time, knowledgeable, and provided a fair quote. Got the assessment done thoroughly and was professional. Would definitely call Len the Plumber again. Lal is an asset!

Review 114 (2024-07-06 - Rating: 5)
Woke up on Saturday morning to a backed up toilet. Called Len The Plumber. James came within 2 hours. Fast, courteous service and price wasnt too bad. Id definitely use them again! Thanks for being so responsive.

Review 115 (2024-11-04 - Rating: 5)
We highly recommend this company and the technician who solved our problem. The technician worked diligently until he had our plumbing problem repaired. We were very pleased.

Review 116 (2024-12-24 - Rating: 5)
I am very happy with Jeremy’s work. He found the problem quickly, replaced the capacitor and added Freon. My AC is now cooling properly. Interestingly, the other company thought my AC compressor was broken. Either the compressor or the entire system needed to be replaced.

Review 117 (2025-01-05 - Rating: 5)
Emmanuel Assad from Len the Plumber replaced my kitchen faucet quickly and expertly. Im happy with the service.

Review 118 (2024-05-09 - Rating: 5)
We had a plumbing emergency at my grandparents house and I did an online search for same day service. Len the Plumber came up as one of the vendors. I called explained the situation and they had someone at the house within the hour. Mark showed up very pleasant gentleman with a wonderful attitude. We explained this situation and he said no problem and went to work. He explained everything in detail about what needed to be done for the repairs. He had to shut the water off from the street connection. He fixed the washer connection and replaced the garbage disposal. He spent the majority of day with us, he was kind and engaging. Another added bonus they send you picture of the technician that’s coming to your house. That was refreshing to see, so you know it’s the correct person showing up. I would highly recommend this company and ask for Mark Thompson if you can. Five star service.

Review 119 (2024-08-19 - Rating: 5)
Jeremy was an incredible technician! He was great about helping me understand what was going on with my HVAC and teaching me how to take better care in the future. He is the best and a total professional!

Review 120 (2024-08-19 - Rating: 5)
Neal was super fast and did an amazing job. He gave great advice and gave me the service I actually needed. Definitely a trustworthy expert!

Review 121 (2024-04-29 - Rating: 5)
Mark Johnson was my plumbing Technician and he was terrific. Mark was very professional and knowledgeable. Mark was thorough and took the time to make sure I understood what work was being done, providing me estimates of cost prior to beginning the work. He was also very skilled and was able to make my repairs expeditiously. I hope that the next time I need to call Len the Plumber I can get Mark as my technician to come do the work. Awesome experience.

Review 122 (2024-06-23 - Rating: 5)
Could not be happier w/Richard Liberto w/Len the Plumber! He was very polite & very thorough in his explanation of what needed to be done to fix my AC problem. Once diagnosed, he promptly went & got the part & efficiently did the work up on my rooftop despite the tough 95+ degrees weather he had to work in. Richard was very pleasant & very efficient. Would highly recommend him. Was so pleased w/his service I decided to sign up for the yearly service contract.

Review 123 (2024-03-19 - Rating: 5)
Len the plumber technician, Rodney Simmons arrived as scheduled, he evaluated my plumbing problem, gave me the total cost to perform the job and reassured me he was capable of doing the work. He was very professional, knowledgeable, friendly and knew the job at hand. He arrived with all tools and parts to complete the job. He had us back to normal in no time at all. Job well done, happy customers, who know which company to call the next time. Thanks Len the plumber and job well done Rodney.

Review 124 (2024-09-20 - Rating: 5)
I didn’t price it out so can’t comment if I received a good price. However, Mark Johnson who came to service my problems was professional, timely, expedient, and got me comfortable that everything was properly fixed.

Review 125 (2024-07-09 - Rating: 5)
Needed an emergency AV repair, Len was available to get it completed the fastest. Chris Rainey, their technician, showed up promptly, was very knowledgable about how to get the system fixed, and had us back up and running soon. Would certainly work with this company, and Chris specifically, again.

Review 126 (2024-07-27 - Rating: 5)
Michael was wonderful. He was very knowledgeable and professional. We would love to have him come out on all our future plumbing needs.

Review 127 (2024-12-15 - Rating: 5)
Arrived on time. Kept the area clean. Tried his best to save me money offering coupons and work options. Very friendly

Review 128 (2024-07-31 - Rating: 5)
The HVAC unit in my condo is built into the kitchen ceiling and unfortunately installed in a way that is unserviceable (the access area to the HVAC unit butts up to a beam, so the only way to access it is to remove the entire thing which would amount to uninstalling and reinstalling the entire unit and cost thousands of dollars). Ive lived in my condo for about 3 and a half years, and Ive had about 10 HVAC technicians from different companies look at the unit - and theyve all said its unserviceable and theres nothing they can do, not even a general servicing. The unit stated leaking Saturday, and on Monday Glenn from Len the Plumber came to check it out. I expected him to say the same thing - Its not serviceable, sorry - but he figured out a way to access the unit. He diagnosed the problem (clogged drain pipe) and fixed it in less than 30 minutes. Im so grateful and cant speak highly enough of Glenn and Len the Plumber. If you have a tricky system that other people say they cant fix, please call Len and ask for Glenn!

Review 129 (2024-12-06 - Rating: 5)
Megan is an excellent plumber. I highly recommend her to anyone that has plumbing needs. I will be asking for her services in the near .future.

Review 130 (2024-08-03 - Rating: 5)
Arrived on time, explained all the details of the toilet bowl parts changed, finished in a timely manner . Provided great customer service which makes me a satisfied customer.

Review 131 (2024-11-05 - Rating: 5)
The technician that we had was named Derrick Fleming, We have to say what an Outstanding Job he did for Us Hands Down Excellent Work

Review 132 (2024-12-04 - Rating: 5)
We loved our plumber Rodney Simmons. I highly recommend him and would love to have him come back for all our plumbing needs!!

Review 133 (2024-10-13 - Rating: 5)
Jeremy was great. He explained all the things he was doing and left me with some great recommendations to help my system work more efficiently and last longer.

Review 134 (2024-03-06 - Rating: 5)
This gentleman was determined to fix the issue. Excellent serviceHe was so polite. I will recommend the service to friends and family.

Review 135 (2024-07-20 - Rating: 5)
Rodolfo of Len the Plumber Company just finished up plumbing work in both of the bathrooms in my home this afternoon. I am very happy with the high quality work he performed and with his knowledge of every aspect of the job. I will be asking for Rodolfo for the next upcoming plumbing job in my home.

Review 136 (2024-06-11 - Rating: 5)
I had a water leak at my house from an unknown source. I was glad to call Len the Plumber Heating & Air, LLC. The staff I spoke to over the phone and in-person were very polite and professional. They answered my questions well. They helped walk me through the process from start to finish. Big shout out to Michael Keys and his team for getting me through such a plumbing emergency! I will definitely recommend their companys service to my friends and family!

Review 137 (2024-12-14 - Rating: 5)
Wes Justice is the man. Helped us out in a time sensitive issue to replace water heater. Very grateful!

Review 138 (2024-12-30 - Rating: 5)
Jonathan gathered all the details about the problem and then proceeded with solutions. He was professional and understanding.

Review 139 (2024-02-24 - Rating: 4)
My experience with Len The Plumber was okay. Their pricing structure is much higher than other companies and that may play a factor in future business. For a Hot Water Flush, I was charged $591 and provided a $60 discount and paid $531. Typical flushes range from 100-200. I needed the service completed and couldnt get anyone else in to complete the service. However, my technician was Yves and he was great. He arrived earlier than expected but called on his way. He explained the service being requested, provided a quote and gave updates on the status of the service at all time. He even provided a quote for a new Hot Water Heater. After three flushes, there was still sediment in my tank so I told them to conclude their services and would research replacing my hot water heater.

Review 140 (2024-06-13 - Rating: 5)
Great quick service by a very professional technician. I had a large water heated replaced and it was done well and fast.

Review 141 (2024-12-13 - Rating: 5)
Great experience. Robert was on-time and did 2 additional adjustments which saved us another service call. Nice guy.

Review 142 (2024-12-13 - Rating: 5)
Excellent service all around. Yves explained everything that was needed to complete the job fully and up to code requirements. Knowledgeable, honest, fair and professional. Definitely will be calling them for any future plumbing needs. Thank you so much Yves.

Review 143 (2024-11-23 - Rating: 5)
Technician Edmond was timely and had excellent communication. All issues resolved and would highly recommend l.

Review 144 (2025-01-07 - Rating: 5)
Great experience. Responded quickly, attention to detail, fixed the problem quickly. Highly recommend.

Review 145 (2024-11-19 - Rating: 5)
Megans work, repairing faulty plumbing and installing new fixtures, was careful and absolutely 1st class. Well certainly ask for her the next time we need a plumber.

Review 146 (2024-11-06 - Rating: 5)
Jesse Tinngura, a Master Plumber; attention to detail, courteous, professional. Thanks Len for sending me one of your best workers !!

Review 147 (2024-04-23 - Rating: 5)
Wes Justice did a great job. He quickly discovered the issue in repairing my fire pit and also took time to explain the fix. I will hire them again based on his performance. It was great to call and get a plumber on the same day!

Review 148 (2024-07-07 - Rating: 5)
Very happy with the service! James Swink did a fantastic job unplugging a blocked sewage line and replacing old drain piping on our bathroom sink. All happened on a Saturday night and they were out to fix it the next morning.

Review 149 (2024-06-04 - Rating: 5)
- Excellent end to end customer service.- Clear, easy to read invoices.- The option for interest free finance over 18months was a huge positive.- The team were on time and got everything done with minimal disruption.Overall, would highly recommend.

Review 150 (2024-06-11 - Rating: 5)
Appointment made Monday, contacted by dispatch 1 hour to arrival. Mike and Billy showed up on time, quickly assessed the situation and 45 min later were done. This is the way it should go! Thank you Mike and Billy, sincerely appreciate your expertise and professionalism. Great experience!

Review 151 (2024-09-05 - Rating: 5)
The plumber did a great job finding the problem. Unfortunately, with our older house it was not an easy fix and will take a person with more experience with olderhouses. There was contact information provided for the older house plumber.

Review 152 (2024-07-09 - Rating: 5)
Jessie came to the house and assessed the problem with The faucet in the shower. Another company had reviewed it as well. Len The Plumber was cheaper and we had pre-ordered the part from Kohler. Jessie was able to install without a problem.

Review 153 (2024-11-09 - Rating: 5)
Megan arrived within the scheduled window. I found her to be knowledgeable and credible. Professional and personable.

Review 154 (2024-05-08 - Rating: 5)
We have used Len the Plumber previously, receiving good service. Rob Harrison arrived on time, listened to us describe what we wanted done, and set to work giving a suggestion to improve the project. He completed the job quickly and left the area better than it was when he arrived. We will call Len again if we have a plumbing issue.

Review 155 (2024-07-13 - Rating: 5)
John was professional, polite, and personable. He was quick and efficient. My impression was that he was honest and direct. Got our AC back on in a jiffy.