LBA Air Conditioning, Heating & Plumbing

Located in Shawnee, Kansas

Address: 6850 W 47th Terrace, Shawnee, KS 66203, United States

Phone: +1 913-347-5361

Rating: 4.7

Services

Online estimates
On-site services
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-25 - Rating: 5)
Johann was wonderful at explaining my furnace condition and every detail of what he was doing. He knows his business, and to be honest, this is the first time I saw someone open and do all he did yesterday. Thank you, LBA, for having such a great team and serving us passionately. I am happy with your business and looking forward to many more together.

Review 2 (2025-01-02 - Rating: 5)
LBA offered a complimentary furnace checkup after they took over the business from Ideal Temp. Their tech Tyler did a great job going through our system and found a major issue that needed to be corrected immediately. I really appreciated Jamie walking through our options and even loaned us a couple space heaters to hold us over while our furnace was out.I ended up going with a different option for correcting the problem, but Ill keep LBA in mind for any future heating/AC needs.

Review 3 (2024-06-21 - Rating: 5)
Very Knowledgeable, answered questions well, help guide me to the right decision.Walker, and Scott were a great team helping me understand what was wrong and guiding me to the best solution. The installers arrived the next day and got the new system installed in record time!The one thing I wish, is that I had a final touch point with Scott after the install, and final paperwork on warranty, itemized list of what was installed, and final review. I wont remove a star, but If this final review got added to the job checklist it would elevate the customer service experience greatly.

Review 4 (2024-04-12 - Rating: 5)
Jamal was a great salesman with knowledge, friendliness, and humor along with transparency and authenticity that we appreciate when deciding on big purchases. Dave was excellent and thorough with installing and took the time to explain everything before and after while navigating through any obstacles with a true understanding of HVAC and plumbing and making us feel comfortable with leaving our home in his capable hands. I worked the night before so I slept on the couch while he worked and felt at ease with him working the day away. I’m not sure of the name of the man who installed the humidifier but he was friendly as well and I faintly recall waking up to him asking my permission to install. I absolutely recommend this company and am already enjoying the benefits of our water system and water heater. Thank you guys!

Review 5 (2024-11-20 - Rating: 5)
I was very pleased with the service I received from LBA furnace tech, Eli Mann. He thoroughly explained issues of concern that needed to be addressed in order for my furnace to run at maximum efficiency. I really appreciated the diagram he drew and time he took to help me understand exactly what duct work needed to be done. He was very professional and definitely helped me in making my decisions. I highly recommend Eli as an HVAC technician at LBA.

Review 6 (2025-01-08 - Rating: 5)
The LBA tech Brady Linn is a great young man. Very knowledgeable and helpful. He wore his botties and completed his work on time, nice, and neat. Also he was very professional and friendly.

Review 7 (2025-01-02 - Rating: 5)
Chase was awesome. Took the time to diagnose the problem and fixed it quickly. Also gave us good tips on how to make sure it doesn’t happen again. Thanks!

Review 8 (2024-05-09 - Rating: 5)
Jason S. is great at what he does. After contacting LBA for a pluming issue (kid flushing items), Jason found and fixed the problem in no time. Now all of my toilets are working great. Definitely efficient and friendly service.

Review 9 (2024-12-12 - Rating: 5)
Jaime was great. He explained everything to us and walked us through the process. There was no pressure and was very pleasant to work with during this issue. Johann realized there was an issue and called Jaime out right away. Johann was very diligent through the entire process.

Review 10 (2024-12-24 - Rating: 5)
My wife and I were pleased to meet Tyler and Kincaid. They are very helpful and caring folks who assisted us with our issue. I highly recommend LBA they have some great, down-to-earth folks. Thank you both!

Review 11 (2024-09-20 - Rating: 5)
My AC unit suddenly stopped working. The repair service responded swiftly with a same-day visit, promptly diagnosing and fixing the issue. The customer service and technical teams displayed remarkable friendliness, kindness, and expertise. JJs exceptional service stood out, as he thoroughly explained the problem and solution. I highly recommend this company and would not hesitate to utilize their services again.

Review 12 (2024-10-23 - Rating: 5)
Great Customer service today on a pressure relief valve on our hot water tank. Called LBA early this morning and they were out within an hour. Service tech was very friendly, polite, and punctual. He was also very efficient and fix was done very timely. Thanks!

Review 13 (2024-11-15 - Rating: 5)
Johann was awesome! I appreciate the quick and reliable service he provided. He was able to fix the issue and gave me solutions to prevent future issues that could arise. Thanks Johann!

Review 14 (2024-08-28 - Rating: 5)
Robby and Dre were awesome. Robby pointed out issues that we didn’t even know we had and was honest about what needed to be done to address them. My wife and I knew we eventually had to replace our 25 year old unit and Dre was able to set us up with a what we needed. LBA is lucky to have both of these guys. Thanks guys!

Review 15 (2024-08-20 - Rating: 5)
I’ve never had to call for help since owning my house, but I was having some issues with my AC and called LBA. They sent someone out the same day and Ramon was the best! He was so helpful and respectful, and diagnosed my issues and got them fixed right away. He was also patient while I waited for my husband to respond, and was even so sweet to my cats. 10/10 recommend

Review 16 (2024-10-21 - Rating: 4)
Scott was friendly and apologetic that he had not communicated with me after his first visit. As of right now everything seems to be working good. Nothing against LBA or Scott but I have been down this road unfortunately several times. Hopefully with my first time with you my problem will be fixed and nothing bad meant I will not have to call you back in 6 months like I had to with the company that you all took over. Thank you for helping us.

Review 17 (2025-01-02 - Rating: 5)
Andy was great. He walked us through his checklist, and was very informative. I appreciated the professionalism and kindness.

Review 18 (2024-11-16 - Rating: 5)
Would like to commend both Roman and Nick for their top notch service when we called LBA for the first time to do a seasonal check on our heat pump system. We were so pleased with their efforts and service that we purchased LBAs Smarts Maintenance annual service plan. We are very happy with LBA.

Review 19 (2024-11-28 - Rating: 5)
Tyler appears to be a competent and caring technician. He carries out his duties with good will and concern for his clients. He has earned my trust and my respect and I value his opinion.

Review 20 (2024-11-01 - Rating: 5)
Robby McCarrick from LBA Air Conditioning, heating and plumbing did an amazing job servicing my furnace. He was able to break down what was going on in terms I could understand and went above and beyond what he came out to do. Would highly recommend this company to anyone that needs work done or just regular maintenance.

Review 21 (2024-11-13 - Rating: 5)
I have been a client of LBA since November 2001. On October 28, 2024, Cornelius Hampton did the seasonal inspection on my furnace. Mr. Hampton was professional and thorough. Mr. Hampton was outstanding at explaining the pictures he took of my system, what he found and the work he did. Thank you Cornelius Hampton. Thank you LBA. Charles G.

Review 22 (2024-10-18 - Rating: 5)
Dre was very thorough and went through everything to make sure I understood before signing on the dotted line! He was very friendly and I felt very comfortable doing business with him. I would highly recommend!

Review 23 (2024-09-17 - Rating: 4)
Everyone was extremely helpful and nice. Only issue was they started late in the day and completion went into the evening hours. Since it was so late several items were not checked which caused some problems with dishwasher and clothes washing machine. Upon notification to LBA the next day they had service people out right away which corrected the problem. Again, everyone was extremely nice and helpful and did what was necessary to get our water system up and running. Would definitely recommend this company to others.

Review 24 (2024-11-07 - Rating: 5)
I appreciate the concern shown to me by Dre Sese. He was extremely knowledgeable of the problem with my furnace and was patient as he explained the solutions. He has also followed up with me to make sure my problem is resolved. Dre was great.

Review 25 (2024-08-10 - Rating: 5)
Patrick is an excellent technician. Courteous and professional. Hes thorough in his system maintenance and provided me feedback regarding the task he was performing. Outstanding service. I highly recommend LBA.

Review 26 (2024-07-25 - Rating: 5)
Patrick was knowledgeable and identified the issues with the AC unit in short order. Did the repairs in a timely manner but also showed us potential issues in the future that may cause us to replace vs repair the AC unit.Nice young man and would highly recommend him to others or future repairs.

Review 27 (2024-10-19 - Rating: 5)
Nick Patrick did a great job - diagnosed our issue and offered an excellent replacement package. So far we are very pleased with their service!

Review 28 (2024-11-24 - Rating: 5)
LBA sent JJ Hall into do an inspection and yearly clean up of our furnace. JJ Hall was very polite all the way through the appointment. When he got done, he came up and told me they were putting a red tag on our furnace, turned it off and said we were not allowed to turn it back on. He called in a team mate to confirm what he said and he confirmed it. BUT.... Thank God that our home warranty makes us get three bids before proceeding with work. We got three other bids and every single one of them disagreed with LBA and said there is no leak, no cracks, and nothing wrong with the system besides needing a bigger filter.LBA was going to send a senior tech out to recheck what JJ found, but they sent JJ back out. After watching JJ, he wasnt using his device correctly, in which he claimed LBA taught him to do (which seemed to be confirmed with what LBA was saying).Normally we have a yearly contract with them to work on our major appliances like that, but we will not any longer. They have tried getting us to okay thousands and thousands of dollars worth of work for a new water heater that is perfectly fine, an AC unit that is close to needing to be replaced but is still working perfectly, updating our Vent system - which can be worked around with out tearing up ceilings and to now replace a furnace that seems to have many years felt on it.

Review 29 (2024-10-04 - Rating: 5)
Very knowledgeable. No pressure. Inspected plumbing, only issue he found was the hardness and high chlorine level of Kansas City water. Gave me options and didn’t charge for diagnostic tests.

Review 30 (2024-07-16 - Rating: 5)
I struggled with the company that installed my unit 6 years ago and their customer service team. Long story short LBA took over the call to help the previous company. At first, i was not happy, but then a young lady from LBA called to help with my appointment scheduling (she handled my unhappiness well). The next morning (today) Robby knocked on my door. He was professional, understood the situation, and never said a negative word about the other company, in a time where good service or just service is gone Robby and LBA were great. Thank you!

Review 31 (2024-07-24 - Rating: 5)
Cornelius worked quickly and diligently. He kept me informed of his work and the issues that came up with our HVAC system. His work and customer service were top notch.Weve also had substantial plumbing work done through them. Lee and Tucker were excellent. They gave us the solutions we needed. They quickly and efficiently installed a sump pump, water filtration system and completed numerous plumbing tasks throughout our house. They worked hard and kept me informed of everything that came up during the process.I would recommend LBA for any HVAC or plumbing work you need done. They do it right and give you options for the best solution to the issues.

Review 32 (2024-12-14 - Rating: 5)
Ramon was very knowledgeable and took his time to get everything done correctly. We are very appreciative of his professionalism and hard work!

Review 33 (2024-08-16 - Rating: 5)
Lba did my annual service for ac snd furnaces. Ramon Ortiz is friendly and efficientl and competent tech. And he works to make sure you know what is working correctly and what needs to be repaired. He goes the extra mile in these efforts and I would be very happy if I ever needed help again that they would send him.Chase Poort was also sent to my home to give me a detailed review of my options to update my equipment. He very carefully laid out the elements that were functioning at spec , the elements that needed, the my options for repair or replacement.At the kitchen table with great care he created pictures with numbers that showed how he came to his recommendations. I found these explanations easy to understand and was left with some easy choices among paths forward.What a treat to feel he wanted me to make informed choices. He made my day.Ramon came back 3 weeks later to debug a thermostat i purchased that was new and still fau intermittent— you will be vey happy to have Ramóncome to your house.Jack Alpert

Review 34 (2024-09-11 - Rating: 5)
JJ was at our home today to check and maintain our A/C units. He is not only extremely personable, but very thorough in explaining the services they were performing as he and his co-worker, Charles, went about their work. LBA continues to be our top choice when it comes to HVAC and plumbing service needs and we highly recommend!

Review 35 (2024-09-17 - Rating: 5)
Vince was courteous and professional. He diagnosed the problem which was minor and fixed it. He tested to make sure no leaks. We were pleased with the work.

Review 36 (2024-08-08 - Rating: 5)
Our service technician Cornelius was a rockstar! He was very helpful and knowledgeable. He walked us through every aspect on what he was doing, took his time and made sure it was all done correctly

Review 37 (2024-11-18 - Rating: 5)
Johann was extremely professional, courteous and went over everything with me. He answered all my questions patiently. Would definitely recommend LBA services

Review 38 (2024-10-17 - Rating: 5)
The technician worked tirelessly in austere circumstances to restore air conditioning to my residence. He resolved a complex technical issue effectively. Additionally, I felt that he placed priority on assuring my family had restoration of service as quickly as possible.

Review 39 (2024-10-31 - Rating: 5)
JJ was on time, very polite, knowledgeable, and to my big surprise a thermostat reset was free. What is free now days? 😀 I signed up for a maintenance plan as well as it seems to be reasonable.

Review 40 (2024-10-30 - Rating: 5)
Excellent service and extremely professional with a thorough annual inspection of the furnace . Very friendly and knowledgeable expert. Highly recommend! Robby is fantastic!

Review 41 (2024-12-06 - Rating: 5)
Thought I needed a new thermostat. Rather than just doing it blind they checked my entire system. Walked me through it all the way. Extremely happy with the experience.

Review 42 (2024-12-23 - Rating: 5)
Cornelius was friendly and courteous. He was thorough and prompt. Hes a fantastic representative for LBA.Thanks!!

Review 43 (2024-12-07 - Rating: 5)
Reece arrived on time. The service was explained in detail. Kept me informed of the progress of the job. It was completed and there was no mess to clean up

Review 44 (2024-08-28 - Rating: 5)
LBA really came through for us. Within 24 hours, they assessed the issue, installed the new HVAC system, and saved us from the heat. I highly recommend them for heating and cooling needs.

Review 45 (2024-11-19 - Rating: 5)
Ramon did an excellent job again for us. He is a top notch technician and representative for your company.

Review 46 (2024-12-25 - Rating: 5)
They came out on xmas eve to help us out. Very happy with the results. I appreciate him. 5 stars

Review 47 (2024-08-28 - Rating: 5)
Service tech came out after hours earlier that she told me on the phone she told me she only been in the field since January but she seemed more knowledgeable than the two text that came out the day before install my equipment…She arrived and got straight to the point and got us taken care of and explained to us the issue we was having and how to prevent it I’m very happy with the service she provided

Review 48 (2024-07-10 - Rating: 5)
Ramon and Scott did a very thorough job of reviewing my HVAC. They provided pictures and gave a detailed explanation of everything they thought could be problem areas. They knew their stuff unlike some other companies I have had out to my home. Highly recommend you try them out.

Review 49 (2024-10-01 - Rating: 5)
The service person was prompt, professional, knowledgeable and did an excellent job in explaining what he was doing, what problems he found, and what needed to be done to repair the issues. Very friendly and helpful.

Review 50 (2024-11-01 - Rating: 5)
Chase quickly and professionally diagnosed the problem with my garage heater control panel. I was relieved to have it working again on the same day I requested service. Thank you.

Review 51 (2024-06-25 - Rating: 5)
Would definitely recommend LBA for HVAC work. We had them out for a tune up. An issue was discovered that required a follow up. The follow up was the next day and more testing was conducted. Recommendations were made on how to correct the problem. There was no pressure to make a decision or schedule equipment replacement. I was very impressed with everything.

Review 52 (2024-11-18 - Rating: 5)
Johann was extremely professional and knowledgeable. The model of what service technicians should all be. Very pleased

Review 53 (2024-10-11 - Rating: 5)
Brady Linn arrived on time, and represented your company well. He was clean, polite, and knowledgeable. Brady did the job quickly and cleaned up afterwards. Thank you.

Review 54 (2024-03-28 - Rating: 5)
Ramon, Scott, and Kevin all did a wonderful job getting us fixed up. Ramon was very thorough with his assessments, and gave us recommendations without being pushy. I really felt like our needs were put before their own, and that they weren’t just treating us like another sale. Scott, was able to come to us and explain what would worked best for us, and gave us a financing option that wouldn’t break our budget. On the day of installation, Kevin and his associate did a wonderful job getting it all installed, and they walked me through the process after the work was complete. They told us we’d feel a difference in the air quality in our home hours after installation of our York HVAC unit, and they did not lie. Our house, from top to bottom has a more consistent temperature. I’m glad we got our work done through LBA before the dead heat of summer! I’m confident that our house will be much more comfortable, and we’ll save money monthly with a more efficient system.

Review 55 (2024-05-25 - Rating: 5)
We had a new water heater installed by LBA last year, and that process was smooth and painless! They’ve also been out for routine maintenance a couple of times and the crew they sent out has been very professional, knowledgeable, and friendly. Ramon and Cornelius just performed our air conditioning tune up and they were just all around amazing! Kind, courteous, and great communicators, they walked me through all of the information so that I felt well informed! Can’t recommend LBA enough!

Review 56 (2024-08-16 - Rating: 5)
Rare to say that I enjoyed a visit from a technician but Scott and Walker were very pleasant and business like at the same time. They are welcome in my home.

Review 57 (2024-05-01 - Rating: 5)
LBA did our installation 3 years ago. Sent out a tech to do free 3 year inspection. Have been very pleased with their services from the start. Very fair, responsive and thorough. Jalyn and Andrew were great!

Review 58 (2024-06-25 - Rating: 5)
They respected my home code by wearing vinyl cap over shoes. They worked together in harmony so that they could find the issue quickly and resolved the problem. After fixing the problem they came in the basement and checked the cold air flow by measuring he temperature explaining the procedure. I am very satisfied with their work and the cost was reasonable. And also they gave me a follow up call to check how the work went.

Review 59 (2024-10-07 - Rating: 5)
Josiah did a great job of diagnosing the problem and making sure we knew the fix. He also repaired it expertly. We’ll request him in the future

Review 60 (2024-06-13 - Rating: 5)
LBA Technician arrived on time, provided a thorough inspection & maintenance of my HVAC systems. Explanation on equipment performance was easy to understand, provided in an online document. I trust Donovan’s work to keep me cool 😎 this summer.

Review 61 (2024-06-04 - Rating: 5)
Very nice experience working with Donavan. Very efficient and courteous. Explained work completed in terms which were easy to understand. He also found out he could fit through a fairly tight opening to get into our attic.

Review 62 (2024-12-11 - Rating: 5)
Very professional and efficient installing a new heater. They also went over maintenance and answered all questions I had. HIghly recommend.

Review 63 (2024-09-17 - Rating: 5)
LBA called me to see if we could get in before scheduled appointment! Donovan was great, thorough work and very friendly! Kids thought he was great and appreciate the cool house instead of their outside play on a hot one like today!

Review 64 (2024-06-08 - Rating: 5)
My A/C went kaput with no warning and Tyler came to the rescue. He is a great diagnostician, incredibly professional, and personable. He quickly and efficiently solved my problem and even made friends with my highly discerning German Shepherds! :) I highly recommend LBA, who has consistently been helpful and always takes care of me very quickly. And if your air goes out, Tylers your guy!

Review 65 (2024-10-15 - Rating: 5)
Robby was wonderful he replaced the filter and told us about the static pressure was above the limit and now we are waiting on cleaning our ducts and replacing the vents see if that would help bring the pressure down

Review 66 (2024-08-02 - Rating: 4)
Chase was able to explain and correct the issues caused by other technicians attempt to “fix” a broken system that was functioning well. In short, he had to work to fix and explain what was wrong and what needs to be considered next.Rest of the company’s communication needs improvement.

Review 67 (2024-08-04 - Rating: 5)
We appreciate all that Joe did for us. He is a hard worker, explains things well & is very personable. A pleasure to have in our home.

Review 68 (2024-11-02 - Rating: 5)
I very much appreciated Elis expert knowledge and advice. As I keep high humidity in my condo year round I was getting mold in the system. Eli suggested installing a proper UV light to address the potential of mold causing problems for my system. I also dont want to be breathing mold either! I feel that it was money well spent as hopefully it will help head off costly and untimely repairs as well as protecting people!

Review 69 (2024-06-05 - Rating: 5)
Adrian was great! They got someone out quickly. He was thorough and knowledgeable about my kitchen sink and water lines and got our clog fixed!

Review 70 (2024-01-24 - Rating: 5)
Adrian and Sam came by and were great! They were very professional and polite. They answered all of our questions with a positive attitude. They took their time to explain in detail our plumbing situation and walked us through it all and answered any question we had even after they were done with what they were originally scheduled for. They definitely went above and beyond

Review 71 (2024-11-29 - Rating: 5)
Corbin did a great job on the routine checkup and maintenance of my HVAC. He even noticed a small gas leak from my gas pipe and fixed it. Thank you so much!Scott came out to help with a pressure issue on my furnace. He was very polite and addressed every question I had. Thanks!Lewis was very friendly and did a thorough job working on my furnace for my regularly scheduled up-keep maintenance. Thanks!Reece Middleton was polite, punctual, and did good on the duct cleaning! Thank you.Cornelius and Kincaid were prompt, courteous, and got the job done. Thank you!

Review 72 (2024-02-09 - Rating: 5)
On February 7, 2024, Chase P. worked with Patrick K to complete the yearly maintenance on my furnace. Chase and Patrick were professional and courteous. Patrick and Chase took the time to do thorough work and did an outstanding job explaining the work that was completed. Thank you, Chase and Patrick.

Review 73 (2024-05-22 - Rating: 5)
Donovan showed up on time, was thorough and answered all my questions. He was very professional and accomodating.

Review 74 (2024-12-05 - Rating: 5)
JJ was kind and professional. Ive only started using LBA due they merged with the company I was using. He called prior to arrival and arrived when he said he would.

Review 75 (2024-10-19 - Rating: 4)
Johann was very respectful, polite, and as it turns out warm and funny. He communicated clearly on my service and would consider him a consummate professional. I couldnt give him 5 stars because i spoke with him about my filter and he didnt replace it. My last service i didn’t get a filter as well. I cant read their service agreement on their sight, but when i was sold this membership it included a filter at service.

Review 76 (2024-03-28 - Rating: 5)
Adrian and Sam did an amazing job with our main line clean out. They explained the process thoroughly, kept me updated throughout the process and let me watch the camera as they ran it through the line. Very professional, honest and friendly. Would def recommend this company and use them in the future!

Review 77 (2024-08-26 - Rating: 5)
Andrew is a phenomenal technician. He did a great job diagnosing the problem and getting it fixed. He made sure everything was functioning like it was supposed to. Thank you!!!!!

Review 78 (2024-11-21 - Rating: 5)
Dre was awesome today. He and the tech, JJ were very thorough, respectful and kind.

Review 79 (2024-12-27 - Rating: 5)
Did a great job explaining his work, thanks again, simple and easy to work with, also noted the condition of the furnace for guys that don’t work on them

Review 80 (2024-09-27 - Rating: 5)
Tyler R did a great job doing the maintenance of my system. He explained what he was doing during the process. Very friendly and knowledgeable.

Review 81 (2024-08-10 - Rating: 5)
Friendly, knowledgeable and went above and beyond. I felt heard and not rushed. I even learned some new things about improving the efficency of our units and regulating temperatures throughout our home.

Review 82 (2024-10-16 - Rating: 5)
Patrick was awesome, found my problem and fixed very quickly. He was very polite and well mannered.

Review 83 (2024-12-24 - Rating: 4)
Very knowledgeable. Technician provided information on the new technology for a app and the right filters to use.

Review 84 (2024-08-04 - Rating: 5)
Did not have to wait long for on call rep. He identified our minor issue and thoroughly checked our system to assure great working condition.

Review 85 (2024-10-18 - Rating: 5)
As a satisfied customer for over 20 years, I’m sorry to report that recent service for my system has not been acceptable. My thermostat has been inoperable 3 different times in the last 4 months. Each of the 3 times, a technician checked it out, said it was fixed; 2 weeks later it was not working. Still not working, I’m very unhappy that I incurred a $59 trip charge THREE times and not getting results!May 18, 2024I’m happy to upgrade my evaluation of LBA services. The technician arrived May 9 to assess the issue I had with my inoperable thermostat. After several hours and much deliberation, he was able to pinpoint the exact problem. Unfortunately the ‘part’ he needed for the fix had to be ordered; happily, the very next day, he installed the part and successfully resolved my problems. Everything is now working perfectly :):):) . I really appreciate Tyler’s patience, diligence and understanding of my situation and I will always ask for him in the future. Thank you TylerOctober 16, 2024My technician Tyler provided winter maintenance on my furnace and gave me an Inspection Performance Checklist with handwritten notes on all 16 checklist items. He is thorough, knowledgeable and definitely customer friendly. Thanks Tyler :):)

Review 86 (2024-10-15 - Rating: 5)
Scott McKinley joined Patrick Krisman to discuss and help analyze our HVACs performance after a recent upgrade. He described options and provided options to maximize efficiency.

Review 87 (2024-11-14 - Rating: 5)
New Review! Lauren came out to tune up my AC, and Phil and Austin were here working on my plumbing (new water heater, new garbage disposal, new pressure valve into the house, new toilet) all day. They were all great! All the LBA staff are so nice, very professional, and easy to work with. Im so happy I found them!!Addendum 07/09/20 - had to have Phil out again to check out some plumbing issues, he resolved them and was very professional and a pleasure to work with!Addendum 09/24/20 - Eli came out for my furnace tune-up and installation of an air scrubber. Another great LBA person to work with!!Addendum 06/16/21 - Another great experience with LBA! Jeremy came out to service my AC. Very professional, quick, friendly - everything you would want in a service tech!Addendum 08/12/21 - Had LBA come out to fix a garbage disposal at the office! Great service as always!Addendum 09/23/21 - LBA came to the house for a check-up on the furnace and a plumbing inspection. Great service, Eli and Phil were awesome!!Addendum 11/18/21 - Phil, Noah, and Jack came out because I had a clog, and as always, were awesome! Going to have to have some major plumbing/pipe work done, and I wouldnt want anyone else to do it!!Addendum 12/21/22 - Jake Pollard came out today and repaired my furnace (thank goodness, since its going to be -40 tomorrow night!!). As always, so happy with LBA!!!Addendum 2/3/23 - Noah Michael came out today and replaced my main water shutoff valve. As always, an awesome job, Noah is very nice and professional, and is one of the reasons I keep coming back to LBA!!06/19/24 Patrick came out to do my AC service, professional and friendly, love LBA!!11/14/24 Andrew was out today for my preventative check on the furnace, very nice, very professional as always!!

Review 88 (2024-08-14 - Rating: 5)
I got the call from LBA stating that the technician was on his way at 11:50am. I was having my annual furnace maintenance done. At 12:26, I received my emailed invoice! Thank you for the prompt service!!08/13/24 The technician was very friendly and polite. He made sure that I was happy with his work at every step of the work. He made sure that I was happy with the company with his work. My A/C is already working so much better than before!

Review 89 (2024-11-26 - Rating: 5)
This was my first experience with LBA. They came out same day and fix my furnace. Very professional and very nice to work with.

Review 90 (2024-03-15 - Rating: 5)
Tyler and Nick were great to work with. Extremely polite and professional. I never once felt like they were trying to upsell anything to me. They were very open and honest with me about the condition of my system. Even showed me pictures and the actual measurements from his tools. Thanks!

Review 91 (2024-06-15 - Rating: 5)
Ramon and his assistant were quick to diagnose the problem with our air conditioner. The repairs were made quickly and with attention to detail. They were courteous. Very pleased.

Review 92 (2024-07-27 - Rating: 5)
Robby McCarrick with LBA did a wonderful job with the AC inspection. Explained everything he did on the inspection inside and outside of the home. Great job!!

Review 93 (2024-10-26 - Rating: 5)
The LBA team was quick to help us out and able to find a solution that worked with our timeline and budget needs. Will use them again.

Review 94 (2024-03-08 - Rating: 5)
Sam and Jason were awesome. To be honest, I was skeptical about having LBA back out due to an experience 2 years ago but Sam and Jason were fantastic and, Id say, completely redeemed LBA. Last time, it felt like all they wanted was to sell me 10s of thousands to dig up my yard but I just needed a 200$ line clean. Despite Jason running into a hiccup, he had Sam the drain guy come out first thing the next morning and take care of it. Both were super courteous, didnt mind me hanging out and asking questions. My only complaint would be, while I appreciate them getting Jason out very quickly... It would have made more sense to just wait for the drain guy to be available. A week ago I would have said dont call LBA but thanks to Sam and Jason, theyll be the first place I call next time.

Review 95 (2024-11-12 - Rating: 5)
And honest to goodness technical and sales visit. Very courteous and professional team! A+.

Review 96 (2024-04-26 - Rating: 4)
The technicians were knowledgeable and great at their jobs. The inspection and unblocking were smooth but due to problems in my line they couldnt do the visual inspection to the main tie in. We tried the jet clean but it had the same problem trying to get past a dual 90 degree turn in the line. This is where I have to be a little critical, they charged me full jetting price though they could only go approximately 30 feet.

Review 97 (2024-07-24 - Rating: 5)
Andy did a great job of explaining what he was going to do and what to expect. He did an ac tune up/maintenance to make sure our system was working properly.

Review 98 (2024-12-02 - Rating: 5)
JJ Hall is a very nice person and dose great work and will explain everything about the job in a way that you can understand.

Review 99 (2024-12-11 - Rating: 4)
Eli was professional and thorough. After an extensive inspection, he gave us his opinion and shared various options

Review 100 (2024-07-17 - Rating: 5)
Ramon was very thorough and respectful during the process. He explained everything that he did and showed me the results. A very professional job!

Review 101 (2024-10-14 - Rating: 4)
Polite & explained things. Disappointed that this was my first visit with LBA & I need half as much work done for the cost of the unit I had paid for the whole AC unit from Ideal Temp.

Review 102 (2024-12-10 - Rating: 5)
Very polite and professional. He and Cornelius makes a great team.

Review 103 (2024-05-30 - Rating: 5)
I have found several known plumming services to intentionally mislead the customer where price was concerned. I was not expecting LBA to be any different but had to have plummer so I was on my guard this am when they showed up..to my surprise they were professional and honest, didnt try to up the price and did an exceptional job. I would highly recommend using them..extremely pleased and quite impressed!

Review 104 (2024-06-08 - Rating: 4)
A/C wasnt blowing cold. Had them come out. Evaporator coil has a leak, needs replaced. 6 year old house.LBA insists that replacing only the coil isnt enough and I needed an entirely new system to get the A/C to work.LBA Quote to get air working: $13,750LBA portion of quote for just the coil = $4,750What I paid through competitor to replace coil, air working perfectly = $1,065.

Review 105 (2024-04-16 - Rating: 5)
Robert our technician was great and Chase vetting everything made it an easy choice to go with LBA. They may not be the most economical choice for some people but the level of service, quality of care and peace of mind makes up for that leaps and bounds;Install team was great and got it done way faster than we expected, only took about 4 hours, highly recommend!

Review 106 (2024-11-12 - Rating: 5)
Fletch is very thorough and weve been very pleased with his work!

Review 107 (2023-08-24 - Rating: 5)
We had a positively amazing experience with LBA today. I came home from a work trip to a house that was almost 87 degrees and my 85 yo mother lives with us. I contacted LBA and they were ready to help! Robert came out and had the job done quickly… he was so professional and truly was a hero to us! The cost was very reasonable and the service outstanding …We will be loyal to LBA

Review 108 (2024-07-14 - Rating: 5)
Great service, quick response and diagnosis. Easy and pleasant to work with from the initial call, through the service tech to purchase of the new system.

Review 109 (2024-10-02 - Rating: 5)
Ramon was friendly and explained the service to me. Plus--he had booties to wear and I did not have to ask!

Review 110 (2024-11-14 - Rating: 5)
Professional and very friendly, answered every question I had. Very thorough and gave me a checklist of work done.

Review 111 (2024-06-07 - Rating: 5)
Ren was friendly and didid a great job. She found a problem with the static pressure and put in a call to get it investigated further for us.She also informed me of a few other items to keep in mind for future maintenance and a helpful schedule for professional maintenance.

Review 112 (2024-03-06 - Rating: 5)
Ramon showed up to my home to inspect my heating and cooling systems. He was extremely polite, respectful thorough and explained in detail everything he was doing. Accolades to Ramon for a great job performance and great customer service skills. I would have him come back for any other job that I need done. He’s definitely a keeper.

Review 113 (2024-11-14 - Rating: 5)
LBA is the best. It is always my pleasure seeing Johann for my service. Professional, knowledgeable and so very helpful. I would trust him to have my best interest, that’s so important to me.

Review 114 (2024-06-04 - Rating: 4)
Patrick was on time, knowledgeable and courteous. The issue with my AC was promptly found and fixed. These guys are a little on the pricey side, but they get the job done.

Review 115 (2024-10-09 - Rating: 5)
JJ Hall from LBA was phenomenal! Very knowledgeable and quickly found a solution for my furnace problem.

Review 116 (2024-12-27 - Rating: 5)
Johann did an amazing job! The tech knew exactly what to do with personable and respectful. Wore shoe covers in the house couldn’t have asked her better experience!

Review 117 (2023-03-10 - Rating: 5)
Got an estimate. Am planning to use the business. Brought Corbin back to do the install. Efficient, knowledgeable, easy to work with, did a great job. Highly recommended

Review 118 (2024-05-19 - Rating: 5)
Tyler was so awesome he came late at night to see if he could fix my air conditioner. It was 88 degrees outside. Even though he could not fix it that night. The company came the next day with air-conditioning units to help cool off the house until monday.

Review 119 (2024-11-30 - Rating: 5)
He was very polite and very informative. Great guy to have on the your team.

Review 120 (2024-06-24 - Rating: 5)
Donovan did a great job. Very thorough!

Review 121 (2024-04-30 - Rating: 5)
James was nice and polite and got the drain unclogged and provided help withPrevention maintenance and noticed we needed shut off valves on two sinks. Excited to have our new water heater installed next.

Review 122 (2024-12-09 - Rating: 5)
Andrew was amazing at his service today on my AC unit. Very helpful and very fluent with his job

Review 123 (2024-05-17 - Rating: 5)
TJ Mays was fantastic. He came to inspect our water quality issue and helped educate us on issues we were not aware of in our new home. TJ answered all of our questions and was just so wonderful to work with.

Review 124 (2024-06-18 - Rating: 5)
Byron is an asset to your business...excellent worker ,friendly ,knowledgeable bout his job..Just a great guy to him to my house...thank you!!

Review 125 (2024-02-09 - Rating: 5)
Larry Carter was absolutely wonderful! Very polite and knowledgeable also very respectful of our time and space. We will be sure to ask for him next time we have our furnace inspected and serviced.

Review 126 (2024-06-10 - Rating: 5)
Chase and Ren were fantastic. They both took their time to inspect and were very detailed. They very personal with us, and gave our dogs some lovins.

Review 127 (2024-12-21 - Rating: 5)
Came quick and early when we had an emergency. Offered a quick and fair solution.

Review 128 (2024-06-19 - Rating: 5)
Today was the first time having Donovan be our a/c tech. He was pleasant, thorough, and answered my questions about the recommendations for the unit.

Review 129 (2023-10-02 - Rating: 5)
Robert called before he came out to let me know he was on his way. He explained everything to me during his evaluation of our air conditioner and furnace and showed me the issues our system faces. He gave me thorough information while making me feel comfortable with the information, like I was talking to my next door neighbor rather than a vendor. I cannot say enough good things about Robert and the excellent job he did evaluating the issues and how I could fix the issues.Robert - thank you so much for taking the time to make a horrible, hot day a cool and easy day!

Review 130 (2024-10-25 - Rating: 5)
Very friendly and professional guy. Explained to me what he was going to do and check and then gave me an explanation of what he found after the work was done. Excellent!Tech Lane completed the work today and everything works great. Thanks so much for the quick professional service.Bob Herdman Fleet Mgr Biotechxray Lenexa Kansas

Review 131 (2024-09-19 - Rating: 5)
Quick service. Very knowledgeable. Very thrilled with the work that was done for me by LBA!

Review 132 (2024-11-27 - Rating: 5)
Professional, not condescending, very straightforward on pricing and options for our very dated system.

Review 133 (2024-03-28 - Rating: 5)
Graham Walker from LBA Air Conditioning, Heating & Plumbing was a top notch employee. He came in on time, went straight to work, and delivered the results in an easy to understand fashion. I would highly recommend Graham for my next tune up!

Review 134 (2024-12-05 - Rating: 5)
Very knowledgeable and extremely professional. Patrick answered all my questions with confident answers.

Review 135 (2024-06-06 - Rating: 5)
LBA were available the same day we called. They kept us updated thru the day on arrival time. They went above and beyond! Price was super reasonable! Thanks! A nice surprise.

Review 136 (2024-06-30 - Rating: 5)
Technician arrived as scheduled and went through all plumbing areas checking off each element to check as he went along. He was relatively new and his supervisor came to check and advise. He carefully went through each item and explained and taught in a very professional and friendly manner.Estimates were provided for all services recommendations.We had a clogged drain in the kitchen and the technician cleared it at no charge.We were completely satisfied with their visit.

Review 137 (2023-10-02 - Rating: 5)
Michael was great! Very informative and very professional. I have a huge problem with him having to check in and have his supervisor talk to me over the phone right there... TWICE! Plus it felt like the guy on the phone was pressuring me to have a supervisor come to verify his readings. That detail made my experience feel like I was being pressured into another service. It really felt like a used car lot came to my house. Michael was amazing, but the overall experience completely turned me off.

Review 138 (2024-03-09 - Rating: 5)
Jeremy was super professional, kind, and friendly. He took great care to make sure the pipe was fully unclogged, and kept me updated throughout the process. Thanks for helping to make my day better after a bad start to the day!

Review 139 (2024-06-17 - Rating: 5)
I I couldn’t have had a more pleasant experience with Ren. She was my person who came out to diagnose my air conditioning system. Absolutely wonderful. Thank you.

Review 140 (2024-03-29 - Rating: 5)
TJ was professional and knowledgeable when assessing my water heater leak. I’ve never had any issue with this unit. He took the time to evaluate and explain what the issue was, what would be required to fix it and stop the leak. After discussing previous repairs to my external water line and indoor repairs, I decided it would be best to reach out to the warranty company to do the repairs. The repairs were completed the next day by the warranty company. The following day TJ showed up to make sure the leak was repaired. When I called the prior day to inquire about the name of the parts needed, it was put in the system for a service call. But I appreciated the follow up and review that all was taken care of. Absolutely satisfied with my experience. Thank you TJ!

Review 141 (2024-05-14 - Rating: 5)
Professional and knowledgeable Chase was so patient and understanding my financial situation with no pressure. He gets 10 stars for service knowledge patience and professional. Chase was awesome. Happy customer Taylor

Review 142 (2024-07-16 - Rating: 5)
Patrick checked our furnace and found that the sound it was emitting was coming from the outside air conditioner. He cleaned the AC thoroughly and even though it still emits a small sound, we know that Patrick has it running perfectly. He is very much into doing the best for his customers, which he did. We appreciate his work. He is also a very nice young man..

Review 143 (2024-09-10 - Rating: 5)
Scotts help and advice and work were great. My ac is aging a bit and I appreciated his input. I may not have appreciated the push from his associate and... Scott was courteous and thoughtful. I would definitely welcome him for my tech in the future.

Review 144 (2024-12-10 - Rating: 5)
Very knowledgeable and willing to answer all my questions. Was in and out in a record time. Very appreciative of that.

Review 145 (2023-11-15 - Rating: 5)
Bret Freeman performed an impeccable job. You arrived early and was very thorough and did the extra work necessary to ensure critical choices could be made. He made sure we were thoroughly informed about our options and presented the information in a very friendly and understandable manner. Glad Brett was the one to arrive and do the work today.

Review 146 (2023-06-29 - Rating: 5)
Daniel Aguilar came to fix my old a/c unit after days of my family and I trying to stay cool in the basement. He was very knowledgeable and knew exactly what was wrong with my unit. He replaced my compressor on a Saturday evening and it was back running instantly. We were cool again by morning. Thank you Daniel. Also, Jonathan Martin came to evaluate my plumbing and he knew my toilets and why they were having issues. He gave me a quote and explained to me with great detail about my options and how he could get everything working again. Thank you Jonathan. LBA has all of your household and commercial repairs under one roof and I appreciate their accessibility, service and quality.

Review 147 (2023-10-10 - Rating: 5)
Tucker, Bret and their colleague (regrettably, I do not remember his name and for that I apologize) performed a phenomenal job replacing an old furnace and a broken main water shut-off valve.They are highly skilled and courteous professionals that knew exactly what had to be done, where and how. In fact, they even identified and fixed an issue that could have caused a major water leak (where the humidifier connects to the water line). The overall experience has been outstanding, with the main emphasis placed on the quality of work and a great attention to detail, so that the final result was absolutely flawless.Any questions that I had along the way were answered comprehensively and in a way that was easy to understand. Overall, I am absolutely satisfied.

Review 148 (2024-09-07 - Rating: 5)
John came to our business on a busy Tuesday. He let me know he would be doing our heat inspection and maintenance.He spent a good deal of time going over our equipment, making sure it was safe (its quite old) and changing filters etc. He gave me a detailed report of what he found and gave his honest thoughts on the state of our 3 rooftop units. He was professional, polite, knowledgable, and curteous to the fact we were operating business as usual. I have always been impressed by LBA and they continue to earn 5 stars. They are awesome!!

Review 149 (2024-07-14 - Rating: 4)
Tyler Rickard was very knowledgeable and helpful. He talked through some solutions with me and plans to come back to execute on those plans. Full disclosure, he has been the most courteous and helpful person we have encountered with LBA.

Review 150 (2024-11-22 - Rating: 5)
Tyler was very thorough and professional. Great job!

Review 151 (2023-09-09 - Rating: 5)
We used LBA for the first time yesterday. Jonathan Martin was the service tech who came to our home and offered excellent customer service. He listened to the issue and provided affordable solutions. Jonathan also mentioned the service plan options that may work for our household. We will definitely use LBA again. Thanks Jonathan! Really appreciated!

Review 152 (2024-10-11 - Rating: 5)
Josiah Walker and Brady Linn worked together and did an excellent job replacing 3 toilets and installing a new shower valve. They checked and doublechecked for leaks, which we appreciated.

Review 153 (2024-06-03 - Rating: 5)
David Wilson was fantastic. He works very well with senior citizens. Very understanding. Very happy David was my service person.

Review 154 (2024-05-23 - Rating: 5)
We had a great experience with LBA, Patrick, and Chase! They provided us with multiple options to make sure we were able to get the right solution for our HVAC.

Review 155 (2024-11-01 - Rating: 5)
Joe worked very hard to get the water heater vent connected. He had to chip away a lot of morter. Any way it is done. Yeah!

Review 156 (2023-08-23 - Rating: 5)
Patrick from LBA was wonderful to work with, he was very informative and knowledgeable and solved our air conditioner problem.We appreciated his help

Review 157 (2022-12-30 - Rating: 5)
Robert was my technician and he did an outstanding job. Completely professional and solved a problem without difficulty. I am so impressed with LBA and Robert. As a senior citizen, I am always thrilled to get a great job done at a great price. I’ve never felt “ripped off”by LBA. A very honest company! A++++

Review 158 (2024-12-11 - Rating: 5)
The technician, Andy Snapp, arrived on time and serviced the furnace. He was very polite and professional. He explained what he was doing and showed me areas of concern.

Review 159 (2024-04-28 - Rating: 5)
We were very happy with the repairs done by Adrian and T.J. ! You don’t realize how many times you need your kitchen sink when it’s out of commission. Adrian and T.J. got us all fixed up and were very kind and professional in the process . They also helped us with a water pressure issue that we had noticed of late. Won’t hesitate in the future to use LBA Services. Also, want to give a shout out to their amazing scheduling team!

Review 160 (2023-04-13 - Rating: 5)
Nick and Jake did a great job. They were knowledgeable and detected and fixed our leak and replaced valves quickly. Nick answered all my questions and explained our repairs nicely. There was an undetected issue that we didnt see when they were out, but we contacted them and they came back out the next day to resolve. Great service.

Review 161 (2024-07-31 - Rating: 5)
We needed a tune up on the heater and it turned out that it was 26 years old and the heat exchanger was cracking and probably leaking carbon monoxide. They suggested a new heater and installed it the next day. The whole process was not pressured. The installation was easy and the technicians were competent and respectful

Review 162 (2023-09-20 - Rating: 5)
Any time you are dealing with a plumbing issue, it is guaranteed to cost and guaranteed to be stressful. From the moment I called and talked to the scheduling staff, I felt supported. Things only got better from there. Kyle showed up promptly, made sure I understood the different possible issues, what he was going to do, and ensured I understood the costs associated. He did a fantastic job and will be the reason I am a returning customer (hopefully no future plumbing issues though haha).The bottom line, plumbing issues suck, LBA made them suck less.

Review 163 (2024-07-26 - Rating: 5)
LBA is a locally owned, 2nd generation, HVAC business with great customer service. Easy to schedule and their maintenace agreement for furnace and A/C is reasonably priced. Techs are polite, considerate and knowledgable.Ren Wallace just did our annual tune-up and she was on time, considerate of our home and methodical in her servicing. She kept us informed throughout the process and had us approve all work before she did it. It was a totally positive and enjoyable experience.Nick Larkins just did a thorough evaluation of our AC and explained clearly what was wrong, what it meant to our air quality, and provided options to address the issues. They have the latest equipment and technologies in use and capability to quickly install the repairs and upgrades.Joe Kile and Westin did a great job installing our new furnace/AC in just one day.

Review 164 (2024-03-08 - Rating: 5)
Great service and attention to detail. Charged what was quoted and even pointed out where on my water heater the date indicating the age was located. Another project for another day but thanks again LBA and Adrian for your quick service.

Review 165 (2024-04-17 - Rating: 5)
TJ was on time, professional and informative. Best customer service ever. I give TJ 10 stars he was patient made sure I understood everything. When I need service again I will request TJ . I highly highly recommend him. Happy Customer!! Thanks TJ and keep up the great work

Review 166 (2024-10-01 - Rating: 5)
The crew that came to service my home went above and beyond. Theres not enough stars 🤩 to rate them Susan, Levine, Jacob ,John, and Jackson did a superb job. I want them in my fighting hole. They were very professional and explained everything to me no matter what it was. I just recommend your services to my neighbor. I appreciate everything that was done by the crew you sent here. They deserve a bonus. Something bigger than just five Stars. Again I am very happy with the results those guys are awesome. Thank you LBA. To Youre team that helped me big thumbs up 👍