Roto-Rooter Plumbing & Water Cleanup

Photo of Roto-Rooter Plumbing & Water Cleanup

Located in Sanford, Florida

Address: 2201 S French Ave #5, Sanford, FL 32771, United States

Phone: +1 407-454-5090

Rating: 4.8

Services

  • On-site services
  • Repair services
  • LGBTQ+ friendly
  • Appointment required
  • Credit cards

Categories

  • Plumber
  • Contractor
  • Drainage service
  • Excavating contractor
  • Repair service
  • Water damage restoration service
  • Water filter supplier
  • Water softening equipment supplier
  • Water testing service

Photos

Comments

  • Review 1 (2024-07-27 - Rating: 5)

    Excellent service! Was able to quickly schedule a same-day appointment online. They confirmed, and then called ahead and arrived promptly. Larry was able to quickly diagnose and resolve our plumbing issue. Very polite and professional. Fair price. I would recommend their service.

  • Review 2 (2024-07-20 - Rating: 5)

    My experience was exstreamly good.I am still waiting on a copy of the invoice to send to the city claims department. The writing on the customer invoice was so bad it could not be scanned and emailed out.

  • Review 3 (2024-07-28 - Rating: 5)

    Roto Rooter always helps with my plumbing issues. I have the come out from time to time to flush things out and check everything. They are always professional, kind and always on time.

  • Review 4 (2024-04-29 - Rating: 5)

    Had an issue on a Sunday and these guys save the day. Yunior came out and did his very best and save my Sunday!!! so professional and courteous!! Did not charge me emergency fee like others tried to do when I called.. He fix my issue. Iā€™m so grateful for them.

  • Review 5 (2024-08-04 - Rating: 5)

    We had an emergency plumbing situation. The technician came out within a few hours on a Sunday and quickly fixed the issue.

  • Review 6 (2024-05-07 - Rating: 5)

    Deon came right out to inspect and see the usage of our water. He inspected all the toilets, faucets and meter for leaks. He gave us some excellent advice on how to mitigate the issue. He was very kind, professional and excellent at his job!If you are having a water issue, call them up and request Deon!

  • Review 7 (2023-07-28 - Rating: 5)

    Technician was awesome. He was super friendly and very explanatory about the whole process. I was so pleased with the results in such a short time after my call to them. This was a backup and emergency to my household. No extra charge after five pm. Highly recommend and telling all my friends and family. Keep up the good work RR.

  • Review 8 (2023-12-02 - Rating: 5)

    Last week I had guests over the house due to the thanksgiving holiday. I had clogging in one of the bathrooms and in the other the hot water wasnā€™t working. I gave Roto-Rooter a call and they sent technicians out the same day in about two hours or less. The young men were very professional and courteous. The job was done well. Thank you for saving the day!Sanford, FL

  • Review 9 (2024-07-22 - Rating: 5)

    Michael was respectful, courteous and professional. He took time to listen and explain the process.

  • Review 10 (2023-08-04 - Rating: 5)

    We had a leak in our home and I was frantic not knowing where it was coming from or the damage it had already done. I decided to make a service call to Roto Rooter. Immediately, they sent out their plumber Michael Goff. He quickly calmed my fears and reassured me that he would find the source of the leak. Within minutes, he was able to tell me it was a drain leak and the steps he would need to take to repair it. Michael kept me informed every step of the way and treated my home as if it were his own. Slowly but surely, my fears withered away as I watched how meticulous he was in his work. Somewhere in between the when did I notice and the I dont knows he managed to call water restoration for me to speak with and address any further issues that may arise. He listened. Michael really listens to what his customers questions and concerns are and addresses them even if it doesnt pertain to the plumbing service. Given his can do attitude, his caring nature, and his respectful manner, Mr. Goffs professionalism and work ethic can only be described as excellent. I highly recommend Roto Rooter and if I ever need their services in the future, I will not hesitate to call.Thank you, Michael Goff! Thank you!!

  • Review 11 (2024-01-06 - Rating: 5)

    The technician arrived right on time with everything he needed and even had booties over his shoes to protect my floors. It wasnt just an easy clog and he had to work at it. When he left it felt good knowing there was a 7 day guarantee in case of a re-clog. I guess thats why Roto-Rooter has been around as long as I can remember and Im 64. Thanks Roto-Rooter.

  • Review 12 (2022-12-17 - Rating: 5)

    Outstanding customer service on all levels! The communication about the technicianā€™s arrival was awesome! Sergio arrived and was very professional. He listened to what I explained, told me what he was going to do, and kept me up to date the entire time. He was polite and very professional! Customer service at its best all around!

  • Review 13 (2023-07-24 - Rating: 5)

    Service was quick, accurate, honest and helpful. Jimmie took time to diagnose the main issue and troubleshoot and researched my best option to fix my plumbing issue. He was patient and professional and went the extra mile to get the job done. Truly appreciate his and roto-rooters great service!

  • Review 14 (2023-07-27 - Rating: 5)

    Arnaldo Gonzalez exceeded expectations. If there were a 10 stars option instead of 5, heā€™d get 10 stars. He did an amazing job installing my new toilet. He was fast, courteous and very professional and knowledgeable. Thank you for your help. You rock!

  • Review 15 (2023-06-04 - Rating: 5)

    Jimmy was awesome! He did a wonderful job! He kept everything as clean as possible and went with the best fix for the problem. I would use them again if needed. Thank you very much for being so professional and taking care of my bathroom and needs.

  • Review 16 (2023-08-27 - Rating: 5)

    Fletcher Williams was incredibly professional, courteous, on time, and an excellent communicator. In such a difficult time in our lives he followed up to make sure the problem was resolved. Thank you Fletcher!!! Mark Vargo and I think his name was Kwani were amazing as well! The service was expensive, but the people that helped us through this were great! Thank you guys!!!

  • Review 17 (2023-08-02 - Rating: 5)

    Awesome professionals. Attentive and very knowledgeable. They came very quickly and I couldnā€™t recommend higher. 5 stars for me. Sergio Guadalupe was our technician, he was very kind and helpful.

  • Review 18 (2024-02-02 - Rating: 5)

    Technician Nestor arrived on time and immediately took care of my issue, very polite, friendly and explained everything to me in detailā€¦Did an excellent job and would Highly recommended Roto Rooter to all my neighbors and friends

  • Review 19 (2023-08-02 - Rating: 5)

    We had a late night plumbing emergency and Roto Rooter sent out a technician in less than an hour. Our technician, Sergio, solved our issue quickly and was very professional. Highly recommend when you need quick and efficient service.

  • Review 20 (2022-10-13 - Rating: 5)

    Service man Was very professional and pleasant. He appeared very knowledgeable and was very helpful in explaining what our plumbing problem was and what would be needed to fix it. The only negative thing I would say is to get rid of a blockage in our Toilet pipe the cost was quite high, which was not the service manā€™s fault. Overall, So far very pleased with the results.

  • Review 21 (2023-05-21 - Rating: 5)

    Arnaldo was very knowledgeable and helpful. He let me sit with him and explained every detail to me. He made sure that everything was completely repaired and safe for my family. I would definitely want Arnaldo to do any work or repairs in the future. His employee number is #7914

  • Review 22 (2023-07-14 - Rating: 5)

    Sergio was very professional and friendly. He arrived extremely fast from the time of my call. He was thorough and explained everything to me in detail. 10/10

  • Review 23 (2023-08-02 - Rating: 5)

    Called Roto-Rooter for a last minute emergency and they were very professional from the get go. Sergio, our technician was amazingly helpful and worked hard to get our problem solved. Very professional and friendly.Definitely recommend this company!

  • Review 24 (2023-05-11 - Rating: 5)

    Arnaldo came in and assessed the issue on hand and patiently explained the work he was going to perform. He answered and addressed all my questions and proceeded to fix the plumbing problem. Arnaldo even cleaned up the mess that was there before he arrived and even sprayed deodorizer to help with the odor. After he finished he showed me photos of what caused the problem. He did a great job.

  • Review 25 (2023-09-16 - Rating: 5)

    Rodolfo was amazing! Very professional!! Explained the entire process and was extremely thorough. Left the bath room spotless, like there was never an issue! Highly recommend!

  • Review 26 (2023-07-19 - Rating: 5)

    Definitely would recommend! Had a Technician out less than an hour after the call. Mike was a great helper able to find where out leak was and gave us the options we had to fix it.

  • Review 27 (2023-07-29 - Rating: 5)

    The Representative was absolutely superb. He is highly skilled and extremely efficient with his work. His professionalism and courteous behavior was instrumental during the entire process. I truly appreciate his ability to swiftly complete the job.

  • Review 28 (2022-12-23 - Rating: 5)

    Sergio arrived late in the evening and worked passed the time his shift was to end. He attempted to repair my disposal and saved me money by determining the problem was electrical. We were not charged for the visit. Sergio had an awesome attitude and would be welcome back in my home if we ever needed service again.

  • Review 29 (2023-01-07 - Rating: 5)

    Mr. Guadalupe was experienced, knowledgeable and identified the problem appropriately. He took immediate action on clearing our drain and pipes ensuring us that he could improve our situation. Additionally, he advised us of every step with kind words and genuine concern for our stressful situation. His polite demeanor was welcoming and we truly appreciated all of his services that repaired our drains. Moreover, Sharon and Melissa continually updated us on Seigioā€™s arrival. Gratefully Jackie and Mr Meadeā€™s care team.

  • Review 30 (2023-09-09 - Rating: 5)

    Rodolfo was quite professional and took the time to address our needs to hopefully resolve an ongoing issue.He found large concrete debris and while he explained there was no guarantee he stayed the extra time to allow for as optimal water flow as can be expected!!! Highly recommend Rodolfo and Roto Rooter is lucky to have home as their representative!!ā€™

  • Review 31 (2020-10-08 - Rating: 5)

    Iā€™ve used this company before but this time the tech named Kevin was by far the best. The service was amazing! He educated me on the issue and how he was gonna fix our problem. He actually taught us how to not have this problem as often. He took time with my husband showed him how he was gonna fix it. We are new home owners and products that we normally would use in an apt from what we learned is not as good to in our new home. We brought product for maintenance too. We appreciate the time!Thank you Kevin,We will be requesting his service again.M. Roberts

  • Review 32 (2023-06-19 - Rating: 5)

    Ron from roto rooter in Deland is amazing. This is the second time I used him to help me out and he is so friendly and got the job done quickly and answered any questions I had. I would recommend him to anyone! If you live in the Deland area definitely ask for him!

  • Review 33 (2020-08-27 - Rating: 5)

    I am pleased to see a group of plumber tackling a problem and fixing the problem in a professional manner. I wont hesitate to call Roto-Rooter in the event of another water problem.

  • Review 34 (2022-10-12 - Rating: 5)

    Called at 7:05 PM with a clogged sewer line and they were here in less than two hours. Sergio was FANTASTIC! He explained what he was going to do and how much it was going to cost. Fixed the clog a few hours later and gave us some suggestions on how to maintain our pipes clean. Sergio answered all my questions and not once did I feel like he was rushing to leave. On the contrary, he tested everything more than a few times to make sure it was running smoothly before leaving. Highly recommend Sergio and Roto Rooter.

  • Review 35 (2022-12-27 - Rating: 5)

    John was our Service Tech - Very courteous and friendly gentleman! Called Roto-Rooter for an estimate to unclog a slow draining sink. They were 1/3 the cost of other quotes we received and were here first thing the following morning!

  • Review 36 (2023-05-18 - Rating: 5)

    My service technician was Arnaldo (#7914) and I hope everyone who calls Roto Rooter for help gets this man! He was so helpful in explaining what needed to be done and did so in a kind and patient manner. He answered every question I had and THEN some! Thanks Arnaldo!

  • Review 37 (2019-10-17 - Rating: 5)

    I am so glad I contacted Roto-Rooter for my plumbing issue. They arrived on time for the given window of service and went above...way above and beyond to help me! Their price was competitive and service was very professional. I also want to say THANK YOU to Tom, John, and Kurtis for being so compassionate and caring. They presented my options and pricing and never once used sales tactics to try to pressure, rebuttal, or scare me into the most expensive option. They knew I have a little one and made sure everything was good to go so my family could resume our scheduled lives....again thank you guys so much!!!!

  • Review 38 (2023-11-12 - Rating: 5)

    Tech (CDann) was exceptionally courteous and kept me informed. He made sure everything was working properly before he left. I would recommend him and Roto Rooter.

  • Review 39 (2022-01-04 - Rating: 5)

    The need for Roto-Rooter services, quite frankly, sucks. But at least the staff members that I dealt with were great. Getting an appointment was easy and the woman I spoke to was super friendly. They were able to come out the next day. When the arrival time was going to be towards the later end of the window, I received a phone call letting me know. They still arrived within the window I was given. The technician was super helpful and friendly. Kenrick (7697) walked me through the process, gave me my options, showed me what he was doing/finding, and even went out of his way to help me with my washer that wasnā€™t draining. If the need for Roto-Rooter arises, I highly recommend them.

  • Review 40 (2021-05-12 - Rating: 5)

    My husband and I had a pipe burst in our upstairs bathroom in Orlando 32835. The plumber Kevin responded quickly to help us start the repair process and gave us recommendations. Following the repair of the pipe we met our project manager Yesenia C. who was an absolute pleasure to work with, she was sympathetic and explained the process which made us feel very comfortable that we had called the right place. The workers that came out to dry our home were careful and responsive. I will recommend them to everyone I know and will use them for our future plumbing etc needs. Thank you so much Kevin and Yesenia for making such an awful situation much better and less stressful for our family. We appreciate it very much!

  • Review 41 (2022-10-05 - Rating: 5)

    Sergio was very professional and he was personable.He diagnosed the issue immediately at a fair price, and put my mind at ease.I am extremely satisfied with Roto- Rooter

  • Review 42 (2024-08-09 - Rating: 5)

    Unsure what sewer problem was. Team came out and ran video camera inside the sewer line.

  • Review 43 (2022-05-28 - Rating: 5)

    Elvis was wonderful! He arrived early to help us detect a leak in our home. We had been frantic all day thinking this was going to be a costly plumbing repair, but Elvis was able to determine that our leak wasnā€™t a plumbing issue at allā€”but a leak from our air conditioner. He was so knowledgeable and friendly and put our minds at ease! We didnā€™t even have to pay for his visit to our homeā€¦which was a pleasant surprise! Roto Rooter, thank you so much for saving our weekend!

  • Review 44 (2022-05-16 - Rating: 5)

    Elvis was my technician/plumber and he was friendly, knowledgeable, and professional. We had a clog late in the day and Roto-rooter was prompt and stayed through the night until 12am to finish the job up. Will definitely recommend.

  • Review 45 (2022-01-10 - Rating: 5)

    Jose did a fantastic job fixing all of our issues. He provided details every step of the way, showing me each issue he encountered and explaining what he was doing to fix it. He was very thorough, cleaned as he worked and extremely polite.

  • Review 46 (2023-09-17 - Rating: 5)

    Fletcher was amazing! He was very sweet and empathetic. He was able to get someone to come out the same day of request which I highly appreciated

  • Review 47 (2021-09-09 - Rating: 5)

    Enrique was our technician and he was AWSOMEā€¦..! He was on time very informative from start to finish, he used his gadgets to confirm the issue and He explained exactly what the issue was and how to rectify it. Thanks, Enrique you were awesome, I would call and recommend him for future services.

  • Review 48 (2019-07-12 - Rating: 5)

    Roto-rooters did an awesome job. They were able to come out and figure out a major clog that we were having. John was great he went above and beyond and answered all of our questions and gave us a lot of suggestions. He was very easy to talk to and got the work done much faster than what I was expecting.

  • Review 49 (2021-10-03 - Rating: 5)

    We had an emergency plumbing issue and we called Roto and they sent out Enrique right away. We are highly satisfied with his service. He did a great and fast job. Highly recommend the company and Enrique # 3556

  • Review 50 (2022-11-28 - Rating: 5)

    Sergio was so wonderful! He was so sweet and professional! So quick to fix our emergency. This man is who you want to show up in the middle of the night when you have a problem. He was our batman last night!

  • Review 51 (2019-07-12 - Rating: 5)

    John and Eddy did an amazing job of diagnosing my plumbing problem and fixing it quickly. They went the extra mile in explaining everything to me at each point in the process and even called in a camera consultant to ensure nothing was missed. Louis did a great job with the camera and allowed me to observe as he checked my plumbing systems pipes for breaks. I was very pleased with the quality of their work and their professionalism. I highly recommend John and his team!

  • Review 52 (2023-08-20 - Rating: 5)

    We called them on a Sunday and they arrived within 2 hours. The driver sent text alerts to let us know when they would be here. We appreciated the quick service!

  • Review 53 (2022-04-17 - Rating: 5)

    I am so pleased with the services we received. Elvis was such a delight. He is very knowledgeable, patient and thorough. We will now use this company again for all of our plumbing needs and will personally request Elvis if he is available.

  • Review 54 (2020-07-08 - Rating: 5)

    I felt really comfortable with him coming around my house, especially during times like this. He wore his mask & was very respectful. I feel like he did an excellent job, and he was very fast. He fixed our leak issue for the least amount of money possible. Again I really appreciate it during times like this.

  • Review 55 (2022-11-09 - Rating: 5)

    We had a really bad clog in our drain causing sewage backup into the showers. Roto rooter came out same day I called them and brought in a big machine that cleaned out the drain line. 1 year later and drains are still working great with no backing up.

  • Review 56 (2021-04-28 - Rating: 5)

    Our washing machine caused a sewage backup in our house. Roto-Rooter arrived in about two hours. They were very professional and resolved the issue. We have used them several times over the years and they are always quick and efficient. Very pleased with their service.

  • Review 57 (2022-01-01 - Rating: 5)

    Kenrick 7697 was super friendly and professional. He explained the issue and cost up front. He fixed the issue with speed and explained the warranty as well as the pipe shield. I would recommend that you use this service because of this great employee.

  • Review 58 (2021-01-11 - Rating: 5)

    Robert was exceptional; so polite and professional. He was friendly and informative throughout the service; making sure to explain exactly what was needed. We have used Roto-Rooter in the past and will continue to do so in the future. Well done!

  • Review 59 (2021-06-18 - Rating: 5)

    Jorge was awesome. My toilets were flooding and he came to check it out, turned out to be a city issue and not on our end. He was upfront and honest with us about this and had us call the city. Itā€™s hard to find honest people sometimes but Iā€™m glad Jorge came out and even helped us try and find the cities phone number to get us some help.

  • Review 60 (2022-11-16 - Rating: 5)

    Sergio did an amazing job for a late night plumbing call. Not only was he professional and hard working from start to finish but also very kind and pleasant to my family. Thank you, Sergio.

  • Review 61 (2021-06-25 - Rating: 5)

    Awesome service from the initial call to the unclogging of my toilet which took, literally, one minute! Professional, knowledgeable and so pleasant ā€¦. Chance and Fernando are my heroes! Roto Rooter will be the first company I call the next time I have a plumbing issue. Thank you so much!!!

  • Review 62 (2023-09-02 - Rating: 5)

    Able to get them in quickly and on a holiday weekend. Very nice and professional! Very helpful answering all our questions. Respective of our home and environment. Knowledgeable and took care of the toilet issue.

  • Review 63 (2019-06-28 - Rating: 5)

    Noel Acosta, Tech 1447, with Roto-Rooter did an amazing job in resolving the problem with the blockage. His professional manner and attention to detail sets him apart. It is apparent that he loves his job because of the excellence with which he performs all aspects of challenging problem-solving opportunities. I would recommend him to anyone and will request him for any future needs I have. Thank you, Noel, for a job well done!

  • Review 64 (2020-10-05 - Rating: 5)

    Our master toilet was clogged and has been an issue multiple times for us in the past. I tried to plunge and snake it myself but needed a professional. Our tech Kevin was at the house three hours later and did a great job. He gave me the price before starting and explained everything he was doing as he did it. Iā€™ll definitely call Roto Rooter again for our plumbing issues.

  • Review 65 (2023-05-30 - Rating: 5)

    Service tech Jimmie went above & beyond to repair my clogged toilet ! Extremely friendly and knowledgeable technician. Thank you Jimmie !! Will definitely keep you in mind for any future repairs. Thank you roto rooter !

  • Review 66 (2019-07-31 - Rating: 5)

    Thank you so much to Noel! He is my Angel! He came out and fixed my problem in a timely manner! He was so professional and helpful. He knew exactly what he was doing! I would highly recommend Roto-Rooters and especially Noel. This is who i will call for all future plumbing and you should too! Thank you so much!

  • Review 67 (2022-11-17 - Rating: 5)

    Sergio was extremely knowledgeable & professional. Took extra time to make sure things were done right. Would definitely use them again based on my experience.

  • Review 68 (2022-07-09 - Rating: 5)

    The serviceman, Jonel, was polite, professional, and knew his job. He kept me informed as to what he was doing, and quickly unclogged the drains in two bathrooms. He also gave me directions as to steps I might take to avoid future problems. I was quite pleased.

  • Review 69 (2019-09-28 - Rating: 5)

    We had sewage backup into our shower. We called Roto-Rooter and they told us it could take up to 2 hours for someone to get to us but 10 minutes later I got a text message saying Noel was on the way and he showed up 5 minutes after that!Noel was very friendly and very knowledgeable. He immediately went to work and helped get everything cleared up. I love it when a company is very honest with you when they give you options of services and their recommendations. He also called a colleague out to give us a quote on an issue we were having. We will definitely use them again for our plumbing needs.Lastly, I wanted to add that Iā€™m grateful that they donā€™t charge you extra for weekend calls. A company that understands that life happens everyday and not just M-F!

  • Review 70 (2023-09-29 - Rating: 4)

    Tom was an absolute professional. He arrived on time, resolved the immediate issue, and counseled us on our longterm options.As long as Tom is working there, I would use their services again in the future.

  • Review 71 (2019-07-09 - Rating: 5)

    My experience with Tom today 7/9 was beyond exceptional. He was punctual, personable and very professional while understanding the urgency and sensitivity Toward the cause of the blockage. I can say he exceeded our expectations and the costs was reasonable.

  • Review 72 (2021-09-01 - Rating: 5)

    Enrique was professional, on time and did a great job! Drain didnt work when he got here, did work when he left. Super nice guy, will definitely call Roto-Rooter next time I have an issue.

  • Review 73 (2023-08-14 - Rating: 5)

    I was attended to very quickly and with great quality by the company, with special attention to the employee Michael. all corrections have been made and discussed in detail. I recommend !

  • Review 74 (2023-08-30 - Rating: 5)

    Rodolfo was very helpfull and did not give up until the clog was clear. He also scheduled a camera service to assure no further damage to the line.

  • Review 75 (2019-06-16 - Rating: 5)

    Fatherā€™s Day breakfast was great! My kids cooked and my mother cleaned. Well... she put waffles in the garbage disposal and you guessed it. They expanded and stopped in the drainage beyond the wall. Last minute, Fatherā€™s Day and family over we needed the blockage fixed, ASAP. With a home warranty and 78 hours, we couldnā€™t wait. Roto-Rooter came in 2 hours and solved the problem quickly. In addition, we got a 6 month warranty. The tech was professional, polite and quick. I would recommend them ANYTIME! Thank you for quick and professional service.

  • Review 76 (2021-03-11 - Rating: 5)

    Rodolfo was very professional & prompt. He went over everything to the t for me and offered water restoration services for me. I made 1 phone call to roto rooter and they pretty much assisted me with everything else! Angel & Fred were awesome as well

  • Review 77 (2021-05-08 - Rating: 5)

    Pedro Lopez did a great job! Had my repair done and my water back on quickly and cleaned up everything before he left. I will call Roto-Rooter again if neededVery personable and polite.

  • Review 78 (2022-05-02 - Rating: 5)

    Elvis Diaz cease who came to my house, he was very friendly and professional. I told him what was wrong, he took a look, made some suggestions on what best to do, and got it done! He saved the day, I will definitely be using yā€™all again and recommending your business to friends and family!

  • Review 79 (2021-05-26 - Rating: 5)

    Our service man was Rodolfo Chamorro. My husband and I were very impressed with his professionalism and knowledge of the problem. He was able to fix our sewer system quickly identifying where the problem was and remove all of the garbage that was accumulated in the sewer system. Mr. Chamorro made sure that the system was working to the full capacity making sure there was nothing left and tried the same technique three times. Thank you so much Mr. Chamorro. If we ever have any problems we will be sure to call you again. Many thanks. The Silva Family!

  • Review 80 (2023-01-07 - Rating: 5)

    Tom came to our business, listen to the issues and spend over 2 hours identifying and isolating the problems. He fixed what 2 other plumbers could not! I highly recommend Tom when using this company.

  • Review 81 (2021-12-23 - Rating: 5)

    This was a come back - the previous Roto Rooter technician was unprofessional, sloppy and did not fix the problem. . Jose M #6748 who came out today was professional, knowledgeable, and efficient in going behind the previous tech and correcting the problem. If I ever need service again Iā€™ll be requesting Jose M!

  • Review 82 (2024-01-05 - Rating: 5)

    Your service was top notch. Wayne was the best. I will not hesitate calling on you again. Thank you!

  • Review 83 (2021-01-12 - Rating: 5)

    John and Homero were great - ahead of schedule, friendly, knowledgable, and they moved fast to get the problem taken care of - plus, they didnā€™t mind answering all my questions and helping me understand the process... No hidden charges, no extra fees - just great communication and excellent service! I am glad I called Roto-Rooter - and I would highly recommend them to everyone!

  • Review 84 (2019-08-16 - Rating: 5)

    The service tech was great! He came out and got the job done after midnight. It was a blessing because our house was backing up with water. The total charge was what some other company was charging to just come out at that time.

  • Review 85 (2020-10-03 - Rating: 5)

    Kevin was very awesome! He knew exactly what to do and explain it to me, how I can understand. Very nice and pleasant person Kevin is!! My Boyfriend Carmine kept him company and also said super nice guy and did a great job! šŸ‘šŸ¼šŸ‘šŸ¼šŸ‘šŸ¼

  • Review 86 (2020-01-15 - Rating: 5)

    Alex was very knowledgeable, he listened to my description of problem, then after a thorough visual inspection resolved our issues in a timely manner. Rotor-Rooter is extremely blessed to have such a Knowledgeable service tech... thanks ...rf

  • Review 87 (2023-06-05 - Rating: 5)

    Arnaldo, service number 7914 did an excellent job. He was extremely professional and informative. His personality is awesome.

  • Review 88 (2019-09-28 - Rating: 5)

    (Reference: Invoice#20788362) Larry (Badge#1537) and Izzy (Badge#1537) caused a great impression on me and my family during a recent service at my home. After being depressed for two days due to a sewage stoppage affecting our bathrooms and a leaky faucet in our kitchen their good disposition and friendly attitude put us at ease as soon as they enter our house. It did not take us long to realize we were in good hands and that we made the right decision when we contacted Roto-Rooter. They performed the repairs in an expeditiously and professional way and soon we were enjoying our home again. We are convinced that Larry and Izzy professionalism is a true representation of the Roto-Rooters company values. For this reason we will continue seeking its services in the future as needed and we will recommend it to our family and friends. We are for sure highly satisfied customers!

  • Review 89 (2020-10-09 - Rating: 5)

    Kevin came out to unclog my shower. He is an absolute professional in every sense of the word! I cant say enough about how thorough and how meticulous he was. He was careful with his tools in the house and was very aware of making sure that the work area was clean and professionally kept. Kevins professional demeanor and enthusiasm is something that is rare these days and it was an absolute pleasure having him work on and fix the problem. Thank you Kevin!

  • Review 90 (2022-11-03 - Rating: 5)

    This was an emergency situation and roto rooter was up to the task. The technician arrived quickly and cleaned out the drains. He was courteous, knowledgeable and helpful. I would highly recommend using roto rooter.

  • Review 91 (2023-08-12 - Rating: 5)

    Rodolfo was ready courteous, professional and it got the work done fast. I will definitely use Roto-Rooter again.

  • Review 92 (2019-09-16 - Rating: 5)

    I called Roto Rooter and they dispatch the order right away . Amilcar came just minutes after I called and gave me the best professional advice , saving money and time, without having to replace my water heater and without damaging any adjacent walls. I will always call this company in case I have a problem. Very happy!

  • Review 93 (2020-01-15 - Rating: 5)

    Amilcar came out first thing in the morning for a leaking pipe coming from my water tank, after I scheduled online late the night before. He immediately identified what he needed to do and what parts he would need and gave me an estimate. He even waited until we were sure water pressure was coming back into the house properly before we settled the bill and wrapped up the paperwork. Great experience in a trying situation. Would definitely call again for similar emergencies.

  • Review 94 (2023-01-23 - Rating: 5)

    Tom came out, explained everything he was looking for and got to work. Let me know the good and bads he saw and let us know the next steps to proceed. Very professional and helpful

  • Review 95 (2019-10-04 - Rating: 5)

    Tom #3361 came was very friendly and professional. He explained everything to me on what he was going to do and the cost. Was happy to take my coupon also. I like that he was happy to help and he was fast, efficient and clean! Thank you Tom!

  • Review 96 (2021-10-19 - Rating: 5)

    Enrique was the best plumber!! We stayed on the job until it was totally complete amd even drove to Loweā€™s to get the proper cap for the plumbing limes! I will definitely call Enrique again- Roto rooter should be very proud of Enrique and I am very very pleased with his work!

  • Review 97 (2023-08-23 - Rating: 5)

    Amazing service from Rodolfo! He is very professional and fixed our entire plumbing system very quickly. Couldnā€™t have asked for a better plumbing experience

  • Review 98 (2020-01-15 - Rating: 5)

    Roto Rooter was amazing. They talked to me through each step and what the outcome could be. They treated us with lots of respect and also answered all questions without hesitation. I would recommend their company to anyone. Thank You Roto Rooter your the best !!!!!!!!

  • Review 99 (2019-09-21 - Rating: 5)

    This has been the best experience ever. They were very up front with everything and very detailed. Took their time to fix our issue and did not rush. Very helpful I will definitely recommend and use them again. Thank you so much for your services.

  • Review 100 (2020-01-15 - Rating: 5)

    The job turned out to be much more difficult than originally expected. This required more time and more technicians to complete the work than was expected. The whole team diligently worked to assure my satisfaction. I dont know that I would have received this level of service from another company.

  • Review 101 (2021-09-04 - Rating: 5)

    Wonderful experience they arrived on time explained what he was going to do and how and once he figured out what the issue might be he explained what steps need to be taken. He was professional, very focused, and thorough. The issue was solved and the area cleaned so it looked like nothing ever happened.

  • Review 102 (2020-07-05 - Rating: 5)

    Tech Noel was very helpful he didnt find any issues. And give me several suggestions if the problem happens again in the future. I will be using Roto Rooter for all major plumbing needs. They are professional and know what their talking about and wont BS you. Thanks again.

  • Review 103 (2023-04-25 - Rating: 5)

    Called in the evening prior day. William and Mario kept in contact with me and showed up in the timeframe provided. Both men worked diligently until the work was successfully completed.

  • Review 104 (2021-12-16 - Rating: 5)

    Kenrick (ID 7697) did a great job, fixing our water heater. He was in time, friendly and very professional. Thank you Roto Rooter for having a great workers.

  • Review 105 (2019-09-20 - Rating: 5)

    After being stood up and shafted by a local plumber I called RRP&WC and received top-notch service by Enrique and Ricardo. The problem was simply dealt with in a proficient, timely matter. the tech was punctual and explained the process all the way through and the bill was as painless as one can be. Awesome! Thank you.

  • Review 106 (2023-08-11 - Rating: 5)

    Sergio came by and sold us some slippery drain stuff and his professional alism and work ethic was something you dont see a lot today. Very impressed

  • Review 107 (2019-07-05 - Rating: 5)

    Met the plumber of my life today- Mr.Noel Acosta Tech number 1447Having been bitten a few times by some very bad plumber experience, was very wary to contact any plumbers. So I had an immediate need to fix the puddling of water in an upstairs shower.. and then another from the guest bathroom shower which had produced a leak downstairs (that scared me more because of all the bad experiences with plumbers ..Was afraid of being taken)Mr.Noel was extremely courteous and explained to me all the things he was about to do..did the snaking of the drain and tested throughly after. He put me at ease.. my fear of plumbers disappeared quickly. He was very confident and said a lot of good things about the company.The experience I had was par excellence.The work he did and the honest approach with pricing were both excellent. So I have found THE plumber of my dreamsšŸ‘I canā€™t thank Noel enough.. Noel loves his work for sure.. Hope I donā€™t have to call the plumbers any time soonšŸ˜Š.. but if I have to, I wonā€™t be sweating like before.. and read a 1000 reviews before I call one..So for anyone in orlando who needs a plumber bad, you know who to call .. recommend Noel highly

  • Review 108 (2019-11-23 - Rating: 5)

    Our service technician, John (5291), was outstanding! He was friendly, professional, and extremely knowledgeable! He diagnosed the problem and fixed it in record time. I highly recommend John and Roto-Rooter!

  • Review 109 (2024-07-14 - Rating: 5)

    We received service quickly and when the plumber got here he went right to work and finished quickly but was extremely thorough as well. Kevin was so nice and professional! Great service!

  • Review 110 (2022-12-07 - Rating: 5)

    Rudolfo was super helpful and took care of our problem. He also went the extra mile to keep the area clean and repaired nicely. Thank you Roto-Rooter!

  • Review 111 (2020-10-11 - Rating: 5)

    Great company and great job! Kevin, the man who provided the service was awesome! So personable and quick at his job! He was a great help and we will definitely use his services again!

  • Review 112 (2023-08-23 - Rating: 5)

    This was my first time calling Roto Rooter. If all their service technicians are as professional as Jimmy then Ill definitely be giving them a call again.

  • Review 113 (2023-04-14 - Rating: 5)

    Effective and comprehensive solutions. Underground drainage connections to gutters, not draining out correctly, causing yard flooding. It seemed impossible to find someone to do this job. Knowledgeable and kind employee.

  • Review 114 (2021-01-15 - Rating: 5)

    Kevin was knowlegeable kind and efficient. Best technician that offered help and over and above his duty in a quick but thorough way. We would definitely recommend your company because of Kevins great service.

  • Review 115 (2022-12-25 - Rating: 5)

    Excellent service! Had an emergency of xmas eve. This guy showed up and was friendly and a truly a god send! Professional and extremely friendly. What a great experience!

  • Review 116 (2019-09-09 - Rating: 5)

    John showed up within the scheduled time. After hearing our situation he knew what area to focus on, the main line. He and his assistant were careful yet skilled in unclogging the line. They left the area as it was found. What impressed us is John took time to instruct, demonstrate, and guide his assistant in learning the trade. John also took time to explain what he was doing and ways to improve our drainage. Thank you.

  • Review 117 (2022-03-16 - Rating: 5)

    Elvis was very professional. Very clean, made sure I was satisfied with the work he completed. I will definitely call him again for any future plumbing. Thank you!

  • Review 118 (2021-12-15 - Rating: 5)

    Jose & Juan did great job for our new house. They checked everything and fixed it right away. We are very much satisfied. Thanks for their work

  • Review 119 (2019-07-17 - Rating: 5)

    Mikey (technician # 3587) was awesome! He went above and beyond to fix our water heater and answer our questions. He was extremely knowledgeable. Definitely a great experience and would use him again.

  • Review 120 (2022-03-18 - Rating: 5)

    Manuel was absolutely perfect! I told him what was happening and he quickly fixed it! Very happy he came to help out when our system was clogged!

  • Review 121 (2019-06-11 - Rating: 5)

    Roto-Rooter was the ONLY company that I could get to come out same day and the ONLY company that offered to come out with a free estimate and diagnose. I called plumbers and pool stores, nobody wanted to touch the problem. My drain on the deck of my pool was clogged. Michael came out, and was honest, informative, courteous, and professional. I will never call any other plumber again. Roto-Rooter has won my business for a lifetime!

  • Review 122 (2022-01-25 - Rating: 5)

    Elvis Diaz was amazing. He went over everything he was doing step-by-step. He very respectful and very professional. I highly recommend this man for any of your plumbing needs

  • Review 123 (2023-08-02 - Rating: 5)

    Cant say enough about mike and Roto-Rooter. Came out quickly, diagnosed the problem, and fixed it. Roto-Rooter will be getting all of my plumbing business from here on out!

  • Review 124 (2021-03-03 - Rating: 5)

    Michael Chastain was professional, polite, knowledgeable, and was very thorough. He explained the process from start to finish. Mike represents Roto Rooter in the best way. We wonā€™t be calling anyone else in the future. Thank you, Mike.

  • Review 125 (2019-09-10 - Rating: 5)

    After being let down by another local plumbing company at the last minute, I called Roto-rooter hoping they could come maybe the next day. Instead he showed within the hour without any late hour charge (after 7pm) and took care of the issue quickly. I highly recommend Roto rooter.

  • Review 126 (2019-10-06 - Rating: 5)

    Called mid-morning and they were able to have someone here within an hour. The technician was clean, neat and professional. Corrected problem, made recommendations and provided additional information to help us keep our household running smoothly. Thanks RR!

  • Review 127 (2022-03-19 - Rating: 5)

    Manuel was my Roto-Rooter service technician for the Oviedo area. He was prompt, courteous and patient in answering my questions. Manuel fixed all of my plumbing issues in one visit.

  • Review 128 (2019-06-14 - Rating: 5)

    Jonel teck #5865 was the roto rooter teck that came to provide service to my clogged up kitchen drain. He was very professional and explained everything I needed to know about taking care of my drains in the future. He was very nice and cleaned up everything when he was done. I would ask for him again if I ever needed a plumber. Ten stars for a job well done.Sincerely,RisƩ Wheeler

  • Review 129 (2020-10-05 - Rating: 5)

    Kevin was extremely courteous and professional. He did an amazing job and explained what we need to do to prevent it from happening again! Definitely will use them again and ask for Kevin!!!

  • Review 130 (2023-06-28 - Rating: 5)

    William is a true professional. He quickly diagnosed the issue with my water filtration system and had it fixed in no time.

  • Review 131 (2020-01-15 - Rating: 5)

    Not only did Larry and Izzie demonstrate confidence in their work, they conveyed their confidence to us. they worked extremely hard, and did a bang up job. We not only gained confidence in Roto Rooter, but as I said confidence in them. We also gained two new friends

  • Review 132 (2021-04-15 - Rating: 5)

    Huge mess. Every line in house clogged and backing up into each other in my cast iron pipe house. Renaldo was very professional in an embarrassing situation. All worked quickly and made it look easy.cleaned all up and hauled trash into my can. Grateful.

  • Review 133 (2020-10-01 - Rating: 5)

    Alex and Victor were great! Told me what they were going to do before they did it to make sure I was ok with it! They were friendly and quick with the job! Would recommend this company and these two!

  • Review 134 (2023-01-07 - Rating: 5)

    My toilet wasnā€™t flushing. Sergio diagnosed it and offered me several options. Great customer service and very friendly. Highly recommend Sergio

  • Review 135 (2020-01-17 - Rating: 5)

    We had Nathan #2622 help us late in the evening unclog our houses main drain. He was very friendly, informative, and his quality is A+. I would highly recommend him to anyone and will use him specifically for any future plumbing needs!

  • Review 136 (2022-11-09 - Rating: 5)

    Called yesterday to have 60ā€™ drain cleaned out, appt set for next morning, showed up on time. Technician explained the process, Then went to work to remove dirt, roots and other materials from the drain. Drain is clear now and water should flow to retention area without resistance. It has been long time since drain was cleaned out and this was the solution.

  • Review 137 (2023-09-29 - Rating: 5)

    Rodolfo was very kind and helpful with helping me with my plumbing. Hard to find nice people like him.

  • Review 138 (2019-07-28 - Rating: 5)

    Service was great. Technician knew what to do. Only took two hours from time I placed the initial call until the tech showed up. Whole process took 30 minutes. Labor rate of $534.00 per hour is a bit high. Never seen that before on any job needed. It is what it is I guess.

  • Review 139 (2021-05-20 - Rating: 5)

    Michael was very knowledgeable and helpful with providing me information along with allowing me to watch so that I can learn for my own benefit.I would definitely recommend anyone to have Michael show up at their house for services.

  • Review 140 (2019-07-26 - Rating: 5)

    Gator was fantastic on doing our plumbing repair. He didnā€™t hesitate to make friends with our dog which made his work environment easier. I would highly recommend Roto-Rooter.

  • Review 141 (2019-07-02 - Rating: 5)

    Great Service! Mike Chambers - the tech - 42-0499300 - is friendly and very efficient. Problem solved! Had never had reason to use the company but would use them and hope to get Mike back again if we needed it,.

  • Review 142 (2022-05-02 - Rating: 5)

    Had an ongoing issue with tub and toilet backing up...Elvis came in he was very informative and did an awesome job of getting everything draining properly. I would recommend roto rooter for your plumbing needs

  • Review 143 (2019-10-04 - Rating: 4)

    They did a great job and located the source of the drain blockage and provided me great advice on how to prevent future blockages. They were helpful and informative. I will definitely call them again if I have another plumbing issue in the future.

  • Review 144 (2023-07-23 - Rating: 5)

    Arnaldo was very professional and thorough. He was able to solve an issue that a previous plumber couldnt solve.

  • Review 145 (2019-06-13 - Rating: 5)

    They showed up when they said they would. Gave me a call to let me know they were on the way. They explained the problem, gave me an estimate got the job done and included a 6 month warranty :) Thank you very much- my French drains are now ready for rainy season!

  • Review 146 (2023-09-27 - Rating: 5)

    Rodolfo was very professional and got our toilets working fast . Only took about an hour great service

  • Review 147 (2019-09-29 - Rating: 5)

    My wife and I were living without hot water for a week and a half. To us it felt like eternity! Then I contacted Roto Rooter and they sent a plumber in 45 minutes and they fixed our water heater very quickly and efficiently. Amilcar Padilla was our plumber and he was very polite and knowledgeable. He even helped me fix my broken garage door. Bonus! Thank you Amilcar and Roto Rooter we are enjoying our hot water!!!

  • Review 148 (2021-01-19 - Rating: 5)

    Two gentlemen showed up and BOOM went to work. They had a camera and a root cleaner which is what we needed. When you see the roots clogging the line and then theu get rootered out, that is confidence that you can see.Now as far as customer service goes, I hD not needed these guys for Im guessing ten years. They knew my home and mobile number, verified my email was the same. Amazing. The two techs arrived a little late but got right to work. Very competent, clean and finished up clean.

  • Review 149 (2019-08-12 - Rating: 5)

    The Technicians Eddy and K (the big camera guy) were Rock Stars!!! They were very attentive, professionals, and even help me contact the city of Kissimmee to explain that my homes sewer problem is due to the main pipe line is broken and filled with roots at the city area which is causing the problem. Excellent services!!!!

  • Review 150 (2022-10-13 - Rating: 5)

    Our serviceman was exceptional, he was very knowledgeable, and figured out the problem fast. I would highly recommend to anyone. Thank you!

  • Review 151 (2020-01-15 - Rating: 5)

    Same day service Amilcar Padilla was my technician I did a totally awesome job friendly courteous knows his job explains things to you I would go with them anytime and would recommend you ask for him when calling this company.

  • Review 152 (2022-08-16 - Rating: 5)

    Ron and Matthew 32713 Debary, FlThey are the RockstarsFix the gurgling in our Sceptic tank ,Snake and Camera , well knowledge, Clean up too.And yes will contact Roto/Ron/Matthew again for future problems5šŸŒŸšŸŒŸšŸŒŸšŸŒŸšŸŒŸ

  • Review 153 (2023-01-14 - Rating: 5)

    William was so helpful and so prompt, he didnā€™t leave until he found the leak and he fixed it quickly, ensuring it was fully resolved. So thankful for all his help!

  • Review 154 (2021-01-19 - Rating: 5)

    Kenrick was very professional, knew what needed to be done and did it in a timely manner. Keptme updated with the progress. Definitely would recommend this company again.

  • Review 155 (2019-09-08 - Rating: 5)

    Raymond Brust came out on a Sunday, the same day we called. He was friendly, professional and knowledgeable. He told us about what we can to as preventative measures regarding the drainage in our home.

  • Review 156 (2019-07-16 - Rating: 5)

    We woke up early Sunday morning to the sound of dripping water in our utility closet. Water was coming out of the water heater somewhere and going everywhere.After trying the emergency number of our normal plumber and hearing nothing, we called Roto-Rooter. Someone answered right away and gave us a four-hour window. Shortly afterwards, we got another call saying he would be there in less than an hour.The plumber showed up, quickly diagnosed the problem, got some parts and fixed it. The entire process from making a call to it being fixed took about 3-4 hours. I think we just found our new plumbing company.

  • Review 157 (2022-12-22 - Rating: 5)

    Quick response. Came within 2 hours of us calling. Sergio was professional and efficient. Fixed our issue with no problem.

  • Review 158 (2022-10-11 - Rating: 5)

    Sergio was great ! He helped me with bathroom and kitchen sinksAnd informed me about their non acidic drain preventive cleaner I love to useIt smells good as well !!Thank u guys

  • Review 159 (2023-09-11 - Rating: 5)

    Larry and Fletcher were very helpful, friendly, and professional. I would definitely call them back if I ever need further assistance.

  • Review 160 (2023-08-25 - Rating: 5)

    Professional Courteous knowledgeable. Explained things. Answered all our questions. Highly recommend Haley Jeff Rudolfo and Marcial.

  • Review 161 (2023-04-03 - Rating: 5)

    Tom was very professional and polite and consulted with me and my husband about the service and cost and preventative measures and answered all my random questions.

  • Review 162 (2023-11-17 - Rating: 5)

    Dan was Fantastic! got us taken care of quickly , Very Professional, Thank you Very Much !!

  • Review 163 (2019-06-12 - Rating: 5)

    Very professional service. The technician readily answered any questions I had and explained what he was doing.Clean and neat! Left no mess for me to clean up.Will definitely use them again.

  • Review 164 (2023-11-12 - Rating: 4)

    Despite an error in the initial diagnosis of the bathroom valve issue, the 2nd plumber quickly identified the root cause and correction.

  • Review 165 (2022-05-26 - Rating: 5)

    Elvis is very personable and professional. He arrived, got right to work and fixed the issue in a timely manner.

  • Review 166 (2021-06-02 - Rating: 5)

    Five star, very professional, pleasant and friendly phone reception, the technician came quickly (same day I called), was very courteous and took care of our problem promtply. Highly recommended.

  • Review 167 (2020-07-09 - Rating: 5)

    Called for a flooded room and they put us on the schedule.. Arrived later than expected but understood had to finish a job. Called with estimate and proceeded to complete job. Happy with service.

  • Review 168 (2020-10-03 - Rating: 5)

    John explained what he needed to do to unclog drain. Found a coupon for me to use. He was careful toNot make a mess. Cleaned up after and tested to make sure was completely unclogged

  • Review 169 (2019-07-01 - Rating: 5)

    Michael C. did a great job responding to the call and quickly figuring out what the issue was. I appreciate his honesty about my options. I will call RR in the future for plumbing issues.

  • Review 170 (2019-09-06 - Rating: 5)

    Evan was a true professional. We had a late night plumbing issue . He was prompt, friendly and willing to answer all our questions. A+

  • Review 171 (2022-12-10 - Rating: 5)

    I appreciate their prompt and professional service. They quickly cleared the blockage and recommended a permanent solution that will prevent the sewer from being blocked in the future.

  • Review 172 (2021-04-23 - Rating: 5)

    Jonel was an absolute professional, who relentlessly kept at the job, until it was done and back in working condition. He is truly an asset to your company!

  • Review 173 (2019-08-07 - Rating: 5)

    The Roto Rooter people were the best! Great job. The technician took care of all issues and he was very friendly!

  • Review 174 (2021-05-01 - Rating: 5)

    Our service technician did an outstanding job, very professional and he took the time to be sure the job was done right. I am very satisfied with the work they performed

  • Review 175 (2022-10-29 - Rating: 5)

    Mr sergio was very polite and respectfull to my family he walked uz through every thing he was doing to get the job done will alway Recommend Him Again to come out and repair my home i give him a 10 plus

  • Review 176 (2023-08-19 - Rating: 5)

    Rodolfo was an excellent help he got the job done and kept us informed about the situation

  • Review 177 (2022-12-25 - Rating: 5)

    Sergio was a huge help! Extremely knowledgeable and responsive! He really saved the day!

  • Review 178 (2023-07-20 - Rating: 5)

    Sergio showed up the same day I called and on time. Very respectful and professional.

  • Review 179 (2019-10-05 - Rating: 5)

    We had a bad clog for over a week that we were in aware we were neglecting. We called roto rooter and within one hour on a Saturday evening they came out and fixed the clog.