American Air, Plumbing, and Electrical

Located in Sanford, Florida

Address: 2874 Sanford Ave, Sanford, FL 32773, United States

Phone: +1 321-233-4619

Rating: 4.9

Services

On-site services
Repair services

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Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-14 - Rating: 5)
I had a good experience with this company. Called before Hurricane Milton hit to see if someone could come diagnose my hot water heater. Needless to say, it’s 21 years old and I was starting to have inconsistent heat in the pipes. The heater was not leaking but I think it was time. I had multiple options for new units and knew it was probably going to cost more instead of having a handyman replace it. Keep in mind that some areas now require a permit and I don’t have the patience for that, etc.Tom Smith came out on a Friday midday and we spoke for a while. I chose my option and went with a Bradford White, 50 gallon tank. I kept it simple and always have.I e-signed the order to have it done on Monday between 9-12. Since I liked Tom’s demeanor I asked if he could do it. Tom called me Monday morning and said he was on his way to do the work. He got to my house before 1000, and completed the job before 1:00 PM. Tom was methodical on turning off the power, disconnecting the pipes, and removing the heater. He showed me what 20 years of sediment in a heater looks like. Amazing the heater lasted this long and I was grateful.Tom prepped the work site and had everything operational before 1. He told me what steps to take in flushing out the system once a year or that the company also has folks who can do it if I didn’t feel comfortable with it. He wasn’t pushy with sales tactics or I would have asked him to leave. That seems to be the problem with large companies. I understand that it’s a profit based business but don’t keep hammering people with it. Keep it simple and you will have more customers. Tom is a down to earth person and I appreciated his work and professional approach.Thanks to Tom and American Air and Heat.

Review 2 (2024-08-04 - Rating: 5)
I had to replace my two 40 gallon hot water heaters. I called American Air, Plumbing, and Electrical and they came that very same day. My technician, Thomas Smith was very helpful with helping me decide on what to do. Thomas was also kind enough to reconfigure the plumbing from the one leaking water heater to the still working heater so we would be able to have hot water while we wait a couple of days for the parts and new 80 gallon water heater. I’m very pleased with the new heater and even more pleased with the way I was treated by Thomas, he went above and beyond. Thank you!

Review 3 (2024-12-29 - Rating: 5)
We would definitely recommend and will be using in the future for any needs! The staff is all extremely punctual and professional from start to finish. They worked seamlessly together to get the job done. I love the security with sending a picture of who to expect and the phone calls with estimated time of arrival! Evan and his team were great and even came out on Christmas Eve to complete the job!

Review 4 (2024-10-17 - Rating: 5)
Mr. Thomas Osborne was very professional and informative. He came earlier than our scheduled time and completed the job much faster and better than expected. It was a very clean install and the prices were not bad. If we anymore electrical work we will DEFINITELY be reaching out to him and this company first.

Review 5 (2024-07-12 - Rating: 5)
From the time I called to when my plumbing tech arrived, it was a very pleasant experience! Aaron arrived timely, very nice and informative. He went above and beyond to fix the pipes under my bathroom sink. Once he got the parts he needed, he replaced the existing pipe and did a fantastic job. I had a loose wire on my water heater that he fixed as well. I am very happy with this transaction!!

Review 6 (2024-12-29 - Rating: 5)
Technician Xavier Delgado Quintana arrived on time. He serviced my AC, replaced air filter, checked and cleaned the drain line and replaced the UV light. Excellent professional friendly service! American Air and Heat is reliable and trusted to keep my AC operating efficiently.

Review 7 (2024-12-26 - Rating: 5)
Eric from American Air and Heat was exceptional in fixing our AC issue. He arrived promptly, diagnosed the problem quickly, and explained everything in a way that was easy to understand. His professionalism and expertise made a stressful situation much easier to handle. The AC is now running better than ever. Highly recommend Eric and American Air and Heat for anyone needing reliable HVAC service. Five stars all the way!

Review 8 (2024-12-26 - Rating: 4)
Roan Rivera was very polite and helpful. I like how he explained everything to me plus wasnt in a rush to and try to leave without trying to find the problem. Great worker and patience with trying to do the job. If I had to call again I would recommend that same worker come out to like my problem.

Review 9 (2025-01-03 - Rating: 5)
Tom (Plumber) and Billy (Electrician) did very professional work for me relocating water heater and installing new one. Tom was very neat and the installation looked very finished in appearance. He was considerate of my newly painted room that he installed the water heater in. Would highly recommend these two men and will call on them again.

Review 10 (2024-12-09 - Rating: 5)
Patrick S, did the plumbing inspection for us and he was great. He did an amazingly thorough inspection provided us with a detailed report of anything that was of concern helped us to realize that it was time to replace the hot water heater. The work was done within a few days and only took a couple hours. Very pleased with the service that we’ve been getting from American air, plumbing and electric

Review 11 (2024-12-20 - Rating: 5)
We had water leaking from our air conditioner, I called American Air & Heat at the recommendation of our HO insurance adjuster. They dispatched the technician Alex, and he was at our house with a couple of hours! He did a thorough examination of our air conditioner, drained the water, kept us informed along the process. He was knowledgeable and patient in explaining the issues, effective in clearing the drainage blockage. His service was excellent and we highly recommend them!

Review 12 (2024-11-26 - Rating: 5)
5-Star Google ReviewI had a fantastic experience with Jade, the HVAC technician who serviced my unit. Jade was not only incredibly knowledgeable but also exceptionally friendly, making the entire process stress-free. He took the time to explain everything clearly, answered all my questions with patience, and provided valuable tips for maintaining my system. His professionalism and positive attitude truly stood out.

Review 13 (2024-12-06 - Rating: 5)
Brian did an amazing job diagnosing and repairing our unit that randomly stopped working one night. He did a great job of thoroughly explaining the issue and what the next steps were to get the issue resolved. After a part was ordered he was able to come back out to our house and fix the problem very quickly and get our unit back up and running. For any future service I’ll definitely be using American Air and requesting Brian.

Review 14 (2025-01-07 - Rating: 5)
I dont normally leave reviews but this company has repeatedly impressed me. Erik and Jonathan were prompt, professional, and went above and beyond the original service call when diagnosing our systems issues.Erik acid washed our blower then went up into the attic after I mentioned we were having dust issues. He found cracks in our vents/pipes up there that we wouldnt have known about otherwise.Jonathan quickly installed the new capacitor then helped us save money (around $500) by showing us how to apply for a warranty on Lennox website.Both of them explained the situation in easy to understand terms, provided pictures/documentation for us to review, and saved us a lot of money in the long haul.I would HIGHLY recommend this company to anyone.

Review 15 (2024-11-28 - Rating: 5)
I called American Air, Plumbing, and Electrical for a second opinion on an electrical issue I had. I have used them for A/C repairs in the past and they have been great.The first company (Super Fast Electric) wasnt able to diagnose the problem after being at my house for 2 hours but gave me 6 different quotes ranging from over $9,000 to $1,300. The $1,300 quote still didnt diagnose the issue but I had to pay a $59 diagnostic fee. They said an electrical team would have to come out and work through it. They did not seem concerned about the issue and just wanted to sell me on the quotes.Bill with American Air, Plumbing, and Electric responded and diagnosed the problem quickly (a failed breaker). Bill was professional and knowledgeable and fixed the issue in less than an hour and a half. I paid about $360, saving me an extra $1,000 I would have spent with the other company. I have used American Air, Plumbing, and Electric for both A/C and electrical and recommend them for both!

Review 16 (2024-11-20 - Rating: 5)
American Air And Heat, has honest hard working employees.Johnathan thank you so much.Jordan thank you so much.I am old school honesty, RespectGoes a very long way with me.A job well done.American Air And HeatThank You Very Much

Review 17 (2024-11-13 - Rating: 5)
After a review of our home, our home inspector recommended American by name. We called and scheduled a HVAC inspection and annual maintenance within a week.Alex was our technician. He was patient and explained all the tests he ran and observations he made and presented us with several options to address our concerns. We appreciated his work so much we signed up for a recurring service plan. Well continue working with American in the future.

Review 18 (2023-06-02 - Rating: 5)
Amazing experience from the beginning to the end. Our sales rep Irving made sure we got the exact system we needed for our home. We could not be more pleased with his attention to detail. Our install team, Shaun and Holton of truck #106, were very professional and polite and to the point. They were available to answer all our questions no matter what. They performed very clean and beautiful work. They went over each piece of equipment with us thoroughly. This entire experience was a great one. We will fully recommend this company from now on.

Review 19 (2024-10-23 - Rating: 5)
I recently had American Air, Plumbing, and Electric come out for an A/C maintenance visit, and I couldn’t be more impressed with their service. From start to finish, the experience was smooth and professional. The technician arrived right on time and was extremely courteous and knowledgeable. He took the time to explain everything he was doing and answered all of my questions patiently.

Review 20 (2024-09-05 - Rating: 5)
Would definitely recommend this company. They sent someone out the day after our call. Our technician, Jade was knowledgeable, helpful, and went the extra mile to provide fantastic customer service. He quickly determined the issue and set us up with a project manager to get our system fixed. His kindness and consideration made this process much easier to handle. Glad we finally found a reliable AC company!

Review 21 (2024-10-23 - Rating: 5)
Jade was AWESOME!! He was very knowledgeable, diligent with his work and took the time to make sure my Mom and I understood everything. I would definitely recommend this company for their excellent service and excellent employee. I hopefully will be able to request Jade when I need anything done in the future. Highly Satisfied Customer!!

Review 22 (2024-12-31 - Rating: 5)
I have an AirBNB in Sanford. The ac stopped working throughout the guest stay and American Air was able to get out there the same day to fix it. Everyone that I talked to and worked with through the experience were very friendly and helpful! I highly recommend using them :)

Review 23 (2024-10-17 - Rating: 5)
My a/c went out and it was old.A friend Lori recommend American air and heat.Project Manager Daniel came out and assess my unit. I decided that it would be cost efficient to get a new unit with a warranty and Daniel helped with that and setup the installation. And to my surprise a portable a/c unit was brought to me till the installation of the new unit was completed. They notify you when the time that their doing the installation by email and text.Techs - Adnier and Larry installed the unit. Very professional!This company and people care about their customers, they are courteous and the installation was neat.I am so completely satisfied with this experience! I highly recommend this company! Very professional!

Review 24 (2024-12-30 - Rating: 5)
Professional, Fair Price Estimates and Efficient Plumbing Repair. No Leaks Quick service over holidays.Roan was an excellent technician. Thank you.

Review 25 (2025-01-03 - Rating: 5)
Great experience with the service tech who took his time and checked all aspects and components of our unit. Courteous and friendly and explained the different things he was doing and checking as he was doing his work!

Review 26 (2024-12-23 - Rating: 5)
Great service. For my AC tune up, Jade was timely, explained step of the process clearly, and gave me a breakdown of the status of my AC unit and options for moving forward. Very satisfied with this experience and I will be going to American again for future service.

Review 27 (2024-10-06 - Rating: 5)
The install crew did a fantastic job. Two of the hardest working guys Ive seen in awhile.Excellent work.This new Trane AC is awesome.The Project Manager came out, explained everything and they installed it two days later in one day!Amazing!Thank You American Air & Heat

Review 28 (2024-09-21 - Rating: 5)
Working with this company and in particular, plumber Thomas Smith has been an outstanding experience. Customer care and service coordination by the office was very efficient and professional as was the service visit to my home.Thomas explained clearly the process and possible outcomes before beginning. He welcomed me to be present and along the way he clearly explained what he was doing. I now have a very good understanding of the rather unusual plumbing layout of my home as well as how to maintain it. Besides resolving my plumbing problem, Thomas educated me of various maintenance and repair options with a sensible approach without the common overt sales pitch. I trust his advice and appreciate his caring and respectful demeanor.This company and Thomas Smith are an easy recommendation and will have my business in the future.

Review 29 (2024-10-23 - Rating: 5)
American Air was very professional from our first telephone contact until the end. They followed up by email and telephone. The certified gas plumber arrived on time, diagnosed and corrected the connection problem, hooked up the new range and did it speedily and cleanly. He also gave us other information that made the whole process very satisfactory. We highly recommend him and American Air.

Review 30 (2024-09-11 - Rating: 5)
Excellent customer service. Took my call and had us scheduled immediately. Patrick was very professional and explained what was needed to replace our water heater; he even provided a time line to complete the removal of the old unit and installation of the new unit (and beat it). Can’t say enough good things about this interaction. Patrick was great and even saved us some $ in the process. We’ll use American again.

Review 31 (2024-11-06 - Rating: 5)
First time customer. Great experience. Jewel was very professional, knowledgeable and a great communicator regarding our AC issues and reviewing all our repair options. Highly recommend! We will continue to use them going forward. Thank you!

Review 32 (2024-12-03 - Rating: 5)
I purchased American Air, Plumbing, and Electrical’s maintenance service in September 2024. Part of my service plan includes a small discount for any plumbing service, which I ended up using in December 2024 when I discovered my water pipes for my dishwasher were installed by the builders diagonal, rather than flush with the wall (so my dishwasher couldn’t be installed flush with my cabinets). Roan was my plumber and he did a fantastic job. He was able to explain how he was going to fix the issue and move the pipes so my new dishwasher could be flush. I appreciate Roan’s professionalism and the excellent work he did. I highly recommend American, Plumbing, and Electrical as a company.

Review 33 (2024-09-20 - Rating: 5)
American air and heat has the most professional technicians out there. When you call the office, you get the most friendly and professional people answering the phone.Today Jewel Answered my service call and he took that professional bar to an even higher level! Jewel was polite, knowledgeable, efficient, and found the issue quickly and had a plan in place to fix it as soon as possible.I am so glad I switched to American air and heat. They make me feel like they really care about addressing my issues so that I can keep my family comfortable. It’s no wonder to have a five star rating!

Review 34 (2024-09-18 - Rating: 5)
I highly recommend American Air, Plumbing, and Electrical! I bought a complete AC system from them a year ago, and purchased their maintenance contract. Their prices are fair and reasonable. They are on time and are very knowledgeable, polite, and they work quickly, efficiently, and clean up after themselves thoroughly. Everyone Ive had dealings with, from the office staff to the technicians are kind, helpful and answered all my questions.

Review 35 (2025-01-02 - Rating: 5)
Our technician, Sal, was prompt and professional. He explained the issues at hand and gave us options to remedy them. He left us fully operational and able to return to the purpose of our visit to Florida; thanks American Air, Plumping, and Electrical.

Review 36 (2024-11-20 - Rating: 5)
Xavier was awesome! He came out and serviced our older system, told us what we need and what we don’t need and how to make our system last as long as possible. He really had our best intentions at heart!

Review 37 (2024-09-29 - Rating: 5)
Great people to do business with. Shout out to Brian who came out on a Sunday and got our AC running. Wound up being a simple fix but he did a thorough evaluation of the entire system and took the time to explain all that he saw. Great guy, very knowledgeable and honest. Top notch. Office staff is also very nice.

Review 38 (2024-12-09 - Rating: 5)
Techs are always courteous, professional and friendly. Brian is great and has our trust. Same with Robert who came the last time. I also reccomend the service contract. It has saved us $$$$ over the years

Review 39 (2024-09-09 - Rating: 5)
Justin N did a repair today on my unit. Ive had numerous different gentleman out over the almost 20 years dealing with the company. He was very patient, thorough and informative. Ive felt in the past Ive been pacified by other technicians. Because of Justin I will continue to use the company and just request him. Im happy with his customer service skills.

Review 40 (2024-11-12 - Rating: 5)
My Wife and I had a portable generator plug installed today 11-11-2024 and Bill was the electrician that installed it. I am going to say he was absolutely the greatest and most professional electrician we have ever had do anything at our house and he did such an amazing job and I will recommend Bill and American Air Plumbing and Electrical to everyone looking for a great company to do business with and a professional electrician. Thank You Bill for your professionalism and experience and Thank You American Air Plumbing and Electrical for sending Bill to our home today and I will be a customer of yours for life because Bill did a much greater job today than Mister Sparky did back in May 2023. I will never use anyone at my house except for these professionals and they were very reasonable on their prices also so if you are looking for a great company with professionals than American Air Plumbing and Electrical is who you should call if you want to have great work completed at your house or business. I will use this company for everything I need done

Review 41 (2024-10-02 - Rating: 4)
My unit ran flawlessly for 7 years. I get PM done and suddenly the outside unit quit working. They sent out a different tech and Chris Baez was awesome! Got my AC back up and running! He was a great tech and changed my experience.

Review 42 (2024-10-16 - Rating: 4)
The team did a great job cleaning my ducts and they were very friendly and professional. 4 stars instead of 5 because this appointment was scheduled 6 weeks out and I received no reminder or appointment confirmation communication. The guys texted at 8:34am saying they were on the way and they were there in 20 minutes. I really would’ve appreciated some notice or a reminder text or email a day or two before.

Review 43 (2024-08-26 - Rating: 5)
I had a great experience with the company and teach. From the time I called to when my tech arrived, Xavier arrived timely, very nice and informative. He went above and beyond to fix the issue I was having with AC smelling like the attic. He explain all my options and after picking the best option for me, he took care of the work the same day and fix the issue

Review 44 (2024-11-21 - Rating: 5)
Lead Electrician, Thomas Osborne was very helpful and knowledgeable for installing our new Kitchen lights. I definitely recommend him. Thank you for the job well done.

Review 45 (2024-12-04 - Rating: 5)
We had the company install a new Electrical Panel. The Technician (Thomas) was very knowledgeable, patient and answered all our questions. We will absolutely recommend American Air & Heat to anyone, we are highly satisfied.

Review 46 (2024-01-24 - Rating: 5)
Chris and Bailey in Truck #109 did an absolutely fantastic job. They both are the sweetest people. I felt absolutely safe and well taken care of while they were here. They explained everything to me in a clear and concise way for someone that doesnt know much about HVAC systems. Chris and Bailey really went above and beyond what I expected. Also a big thanks to Todd L. that didnt make me feel bad about getting the cheaper system out of the options he gave me. Very happy with my new system!

Review 47 (2024-11-21 - Rating: 5)
Fast, friendly and Professional. Just finished my six month inspection and review and cleaning. Definitely like the fact that everything’s in writing and upfront pricing on the spot thank you again Guys for keeping my unit running more efficiently.

Review 48 (2024-12-04 - Rating: 5)
Roan Was one of The technicians that dealt with my solar panel water heater. There was apparently a leak that was happening on my roof for close to a few months and I didn’t even notice it and he came and gave me a very nice quote and did the repair in under 30 minutes. Good job. I appreciate all the work.

Review 49 (2024-07-31 - Rating: 5)
Very professional, courteous, and knowledgeable. Great company! My AC has been working great for years since they installed it and I am glad they offer additional services like plumbing and electrical now. I will be using them for any issues I have in the future!

Review 50 (2024-12-17 - Rating: 5)
Responsive and Tim was a highly experienced tech. He explained everything and knew the several aspects of our particular system with ultra violet light air purification that wasnt plumbed correctly on the interior of the furnace, metal air filter; plumbed for new fitting to replace leaking one, corrected some awkward duct connections. We signed up for AAA&Es home maintenance agreement.

Review 51 (2024-11-23 - Rating: 5)
The technician was very helpful and knowledgeable. He made sure to give us all the options and gave us helpful information to make an educated decision. Will definitely call again if needed.

Review 52 (2024-08-19 - Rating: 5)
The company was very responsive and communication of appointment time and arrival was consistent. When we had to reschedule they were very friendly and flexible and ensured if there were changes in schedule, we were notified to ensure the time worked for us. Our Technician was Gary, he was awesome, very professional and thorough. He ensured everything was practically left better than it was found. Definitely noticed the difference in circulation and quality of the air. My husband is my main indicator since he has really bad allergies. We had duct repair and cleaning which was necessary from when we moved in and discovered squirrels in the attic. We’ve had them and their access point (tall oak tree) removed. It’s been 2 days since Gary’s visit and we’re very pleased.

Review 53 (2024-10-23 - Rating: 5)
Thomas Smith came to my home to install a gas range which needed an expert plumber to fix. He was very professional, knowledgeable and very helpful. He did the entire installation cleanly and affective. We were very satisfied with his work and care.

Review 54 (2024-12-02 - Rating: 5)
Our service tech, Xavier Delgato, was great! He was thorough, explained everything in detail, and gave us incredibly reasonable options. He was also just a really nice guy. We had a great experience today!Update: Another great visit from Xavier! He’s always so knowledgeable and makes very reasonable recommendations. Our system is in good hands!

Review 55 (2024-12-21 - Rating: 5)
I called American Air and Heat after I got an outrageous estimate from another company when I was having electrical problems. Electrician Thomas Osbourne came out to the house. He was professional, courteous, friendly, patient and a gentleman. He explained everything that needed to be done, gave me an estimate, which is exactly what I paid, and did a great job. If I ever need electrical, plumbing or HVAC service, I am calling them again.

Review 56 (2024-03-10 - Rating: 5)
I spoke to Sonya at 2:20 PM 2 /12/24 for a odor I have suddenly in my system when it first comes on that you serviced December 29 , I asked if I could get a follow up check, but I did not want to burn up My one emergency call since it was so soon since the service , Only to be told We only Guarantee for 30 days I then explained to Sonya that I bought the system (12000 dollars) from you and you are the only people that have serviced this unit since day one . I asked to have a Manager call me she said one would . Well its Now 2/16/24 - 4 days later NO CALL . I am beginning to doubt if I want to continue business with American air and heat now . ***UPDATE***I made a call to the Manager Mark , he is going to install a UV light at a discount for me and promises the Dirty sock smell will go away also offered a free cleaning. UPDATE Anthony arrived at house and replaced my entire evaporator core (FREE) and installed my UV Light ! NO MORE smell. Great guy . Anthony knows his stuff!

Review 57 (2024-09-04 - Rating: 5)
Five stars is not adequate! I cant say enough about the professional and courteous service I received today. It was a pleasure dealing with this company. Customer service meant actual human beings who cared! The technician who came out was very knowledgeable, respectful, and a genuinely nice person. He kindly drew up different estimates for varying degrees of repairs, as some things could wait, or I could choose to fix everything at once - whatever worked for my finances.This is a gem of a business (family-owned!) with super competent employees. You wont go wrong!

Review 58 (2024-08-26 - Rating: 5)
Xavier was friendly professional, and took the time to show me all the pictures and issues that were wrong with my air conditioning unit. I had two of the four steps he recommended get finished today and I plan on having the rest of the work done within the next two months Danielle Langdon was the person that I reached out to for a referral on a great air conditioning company. I was nervous to call just anyone for fear of getting overcharged, but I appreciate it all the help and punctuality of your company.

Review 59 (2025-01-02 - Rating: 5)
Everyone from American Air and heating is very polite and helpful from the initial service technician to the sales rep to the installers. Very happy with the product and price!

Review 60 (2024-09-23 - Rating: 5)
Jewel came out to take a look at what was going on at the house and it was a nice friendly visit. Had a good conversation on what he thought was going on with what we were looking at and didnt try to pressure anything or force a sale. He even waived the dispatch fee since there were nothing for him to do. Nothing at all like another company that I dealt with in the past (not to name names but it rhymes with Grank Fay 🤮). I would definitely recommend American Air & Heat.

Review 61 (2024-08-21 - Rating: 5)
We had a clogged kitchen sink and Aaron was absolutely fantastic in helping us get it fixed. The problem was 30 ft into the pipes and he knew exactly what he was doing. Not only that but he was very detailed in explaining what he was doing and what he was finding. Also gave tips on how to prevent issues in the figure. The best plumbing experience I’ve had that’s for sure. Will be using for all my plumbing needs.

Review 62 (2024-10-08 - Rating: 5)
This is my second experience with American Air and Heat for the installation of a new AC unit in my home. The first was at my previous residence. The quality of the AC units they offer and their customer service is exceptional. The whole process, from purchasing the unit to the installation, went seamlessly. I highly recommend this company.

Review 63 (2024-08-03 - Rating: 4)
The other day I had a technician named Erik come to my house to do an estimate for a Duct Cleaning. He was very knowledgeable, polite, and answered all my questions I had regarding the estimate and process. He happened to be the same technician that came out to do our service a couple of years ago. Overall it was a great experience and I will continue to work with this company for all of my Air and Heating needs.

Review 64 (2024-12-12 - Rating: 5)
Mr. Lopez was extremely professional!Excellent service.... informed me of every aspect and detail of the maintenance performed. I am immensely satisfied.

Review 65 (2024-10-21 - Rating: 5)
We have had excellent service across the board from American Air and Heat for the past several years. We have upgraded our HVAC, and electrical panel and are signed up for their maintenance package. We appreciate their consistent professionalism and commitment to helping us maintain the investment of our home.

Review 66 (2024-08-28 - Rating: 5)
I had an excellent experience with this company! They came to hang up a light fixture and went above and beyond by also fixing another outlet that wasn’t working. The team was professional, punctual, and incredibly helpful. They took the time to explain what needed to be done and even offered tips for maintaining everything. I couldn’t be happier with their service and highly recommend them for any electrical needs! Thank you for your outstanding work!

Review 67 (2024-08-27 - Rating: 5)
Extremely professional work. Huge clog and this was our 4th plumber. He was very nice and knowledgeable. He Saved us, and the price was better than we anticipated. Because every other plumber quoted is higher prices. This clog was over 100feet down the pipe, 110 to be exact! 🤯.Thank You Aaron, you really saved us!!!

Review 68 (2024-08-28 - Rating: 5)
Robert was outstanding. He offered a creative solution to my AC issue and explained the process along the way. I will definitely do business with American Air again and strongly recommend asking for Robert. Its nice to finally find a honest and knowledgeable repair technician.

Review 69 (2024-10-18 - Rating: 5)
I am very happy that I went with American Air & Heat. From first contact to end of installation was a very smooth and easy process. Sal was great at informing me how bad my old system was. Tommy was great with helping me find the right options for me, my home, and budget, Holton and Logan were absolutely amazing with quick, efficient, and super professional installation. communication was on point and they are the definition of teamwork. They did a total rip out and install of the old AC unit outdoor unit and ductwork and replaced everything brand new in two days! I’m very happy! I just want to add that after calling four companies the day after hurricane Milton, they were the only company that answered my call and had me set up with a service tech the next day.. That says a lot! They are there when you need them!

Review 70 (2024-09-13 - Rating: 5)
We have used American Air & Heat for a long time to service our existing ac unit. Ultimately, we decided to replace the ancient AC and all the ducts. They did a great job on both, but today was the duct install. We were planning for a two day job, but the dynamic duo of Cayden and Evan got it all done in one day! They were kind and respectful, funny, and efficient. We actually enjoyed having them around today. And now our AC is blowing super cold and we couldnt be happier.

Review 71 (2024-09-25 - Rating: 5)
I have been looking for a good AC company for a very long time. I just found it. My tech today was Justin Flores. Awesome work I am so pleased with the work he did to my AC. He is very professional and explained everything to know with my AC to me. I would recommend this ac company. I will be calling them up for further work and request Justin Flores to be my technician. Thank you for being a honest company.

Review 72 (2024-09-06 - Rating: 5)
Thomas was informative and helpful when providing an estimate for installing gas lines in my home. In addition to putting together a detailed estimate, he explained what the installation process would look like and how long it would take. He offered information on other services American Air & Heat provides, but wasn’t pushy about “selling me” on anything. The company as a whole has been very communicative leading up to my appointment and I appreciate (as someone who rarely has time for a phone call during normal business hours) that much of their communications were able to happen via text.

Review 73 (2024-08-04 - Rating: 5)
Wonderful! We recently had our old AC replaced by American Air & Heat and they did a fantastic job! I had several quotes from around the Orlando area and they won our business for a few reasons. They were the only company that seemed to really inspect the home before recommending specific units. They walked around the property, counted windows/doors/etc & check for quality (like age and state of the windows), and listened to what our AC goals were. Pricing was in the middle of all the quotes I received (mileage will vary per home of course) and I never felt like I was being sold something.We had a package unit on the roof that we wanted removed and our AC upgraded to a traditional split system. Since there would now be a hole in our roof, we also had our roof replaced by a different company, but AAH coordinated with them and we got both jobs done in one day.Our sales rep Pieter did a great job of explaining our options and the process of what will happen. He made recommendations based on our conversation and the unique qualities of our home. He was always available to answer my questions as I know nothing about AC systems.Evan and Ethan did a massive amount of work in one day to remove the old system off of our roof and then install the new system. They were super polite, professional, funny, and made the experience a breeze.We needed some extra duct work done and Gary spent a couple hours in our attic space making some new connections. Big job in a small space!We had a custom louvered door installed by Willy at AAH to close the AC closet and he absolutely nailed it. Its the best looking door in our home!Thank you very much for everything!

Review 74 (2024-08-09 - Rating: 5)
We had American Air & Hear install a new AC system in my mother’s home. And we signed up for the very inexpensive maintenance contract. Every step in the process and each person we have interacted with have been excellent- from sales to install to maintenance. Today was our 6 months maintenance check. American Air sent email and text to confirm time; text to alert that the technician was on the way, photo of technician sent as well. (They always send a photo of the technician they are sending to your home. Another layer of security!). Professional, friendly, thorough service - over an hour to check everything. Highly recommend American Air & Heat! Above and beyond in communication, quality and professionalism!

Review 75 (2024-12-24 - Rating: 5)
Some of the best service I have seen in a long time. Jade was great he explains everything very well, and was in and out in no time. I would prefer to work with Jade from here on out.

Review 76 (2024-11-08 - Rating: 5)
Thank you American for installing my master bath faucets with expertise and care! The technician, Thomas, was experienced, professional and genuine! I appreciate American Air Plumbing and Heat.

Review 77 (2024-09-07 - Rating: 5)
After quoting 6 vendors American Air and heat gave me a good price. No hassles, no pressure to buy as i like. Installation service was impecable. Super clean and organized team. Also very punctual. My new AC is working as intended. Still waiting for final county inspection. But so far super happy with them. Would I recommend them? , absolutely yes.

Review 78 (2024-10-17 - Rating: 5)
Had a toilet and a toilet seat installed on another toilet. Grant was pleasant and knowledgeable and performed the work quickly. Negotiated price and was pleased with the managers willingness to settle on a great price for the work performed. Would not hesitate to use them again.

Review 79 (2024-07-28 - Rating: 5)
I’m so glad we went with American Air and Heat for our HVAC. Not only were they the most thorough in addressing the issues we had, they actually gave real solutions beyond just new hardware. Our house has been cooler and more efficient, not to mention our monthly electric bills are so much less.We signed up for their maintenance package, and when we had our air suddenly blowing warm, we had a tech out to fix it, same day, on a weekend, without paying for the visit! The pricing is very fair and they back up their work. I trust their team and I’m so happy they have expanded to plumbing and electric, because now I know just who to call- they’ll be updating our electrical panel next!

Review 80 (2024-10-02 - Rating: 5)
As always, American Air and Heat are wonderful. We had our PM today, I had the pleasure of having Michael Vosney as our Technician. He was absolutely great! He was very thorough (I think everyone we have come across with this company, are) and fixed a possible problem that would be coming next. I really can’t say enough about how wonderful this company is!!! Sincerely, Michele Curtis.

Review 81 (2024-11-05 - Rating: 5)
My AC was not working and the technician Brian, came and conducted a full inspection of the system. Everything was documented in detail and priced out. He provided a detailed report of the issues and answered all our questions in an efficient and professional manner.

Review 82 (2024-11-02 - Rating: 5)
Ive owned an American Air & Heat system for 4 yrs, and can highly recommend this company.Today, Jason was very knowledgeable and helpful, explaining where I might consider having a couple of minor repairs.All in all 10/10 ....

Review 83 (2024-12-16 - Rating: 5)
I need to have my hot water heater replaced and this is my first time using American Air Plumbing and Heat. Your technician, Roan, came and was very thorough and professional in explaining what would be done, answered all my questions and will be back to install it working with my schedule.

Review 84 (2024-08-13 - Rating: 5)
The American Air and Heat tech Chris was punctual and detailed in explaining the different areas he tested for the tune up of our AC system. He recommended areas that will need attention in the near future. He was very professional in his communication. I would definitely recommend Chris to perform any HVAC tasks in the future.

Review 85 (2024-12-09 - Rating: 5)
Today two technicians came out to check on a heating problem I was having - Justyn and Jesus. Both were extremely professional and found the problem immediately. It was fixed at no cost. This is an amazing company that does great work.

Review 86 (2024-07-24 - Rating: 5)
Erik was fantastic and very thorough! He cared about all of our concerns and made sure to check on all of our issues. He even asked before we brought them up! This was our first time using them for a very unexpected ac service.We had another company who was bought out and we had been trying to get a hold of the new ownership but never got a call back or answer during normal business hours. We originally just needed ac maintenance and had a contract for it with the previous owners. When we didn’t hear back, I started looking for someone new. That same day I found American Air and spoke with Valerie who was also amazing! She gave me every bit of info I needed and scheduled our maintenance right away. Unfortunately our ac quit working that night. I called back to schedule a service the next day to find out our compressor died. Erik replaced it and inspected everything else.Even though my hardworking husband (who gets up at 2a everyday) and 5 small kids and I had to suffer a night in 90 degree house, thank you to the previous company for not answering and helping me find American Air! My family and I look forward to a long partnership with the American Air company!!

Review 87 (2024-08-10 - Rating: 5)
Referral from a friend led me to this amazing company of conscientious professionals with a willingness to educate their customers and understand their needs - the warm and friendly welcome from the first moment I called, the text that included the photo of my technician Justyn who arrived within the time frame communicated and thoroughly researched and explained the problems he found and presented multiple repair options for consideration. Once I made the decision to replace vs repair Pieter was dispatched and to my delight patiently explained options asked questions to understand my financial and long term needs. With my AC completely out I was even provided a temporary stand alone unit to keep me cool and quickly scheduled my installation. Best service I’ve received in a very long time - no hard sales pressure- reasonable prices - payment options - broke down technical information so that it is easy to understand and you can make an informed decision - truly treated me like I was a family member. Thank you American Air, Plumbing, and Electrical

Review 88 (2024-12-14 - Rating: 5)
Patrick Sanchez of American Air, Plumbing and Electrical did a superb job of providing an estimate, walking us through various options and installing our Bradford White Hybrid HW Heater. Patricks attention to detail, thorough explanations, and work ethic were outstanding. Also the bid was very competitive. We were able to apply for the OUC rebate immediately. Thanks for the terrific job. Vr Bill and Barbara Lynch

Review 89 (2024-08-06 - Rating: 5)
Chris Baez was very knowledgeable in the system and physically showed us the problems while explaining what needed to be done. He took the time to talk to us about our Options. His presentation was excellent and his work the same.

Review 90 (2024-08-31 - Rating: 5)
I had an emergency with my ac and it was late in the afternoon. They got me an after hours appt that day and Jule came out did a thoughal check and got it running properly. He was great, very professional and just a pleasure to go over everything with me. Im very happy I called them.

Review 91 (2024-08-13 - Rating: 5)
We had very good experience with American air and Heat co, our AC was not working for a long time, this is the first time we used this co.there technician Adnier Ruiz was very very helpful. They’re very reliable, honest and operate with integrity. I highly recommend this business and recommend them to anyone who’s looking to change their AC I was completely impressed with their professionalism and customer service. Pricing is fair and transparent-definitely value for money.

Review 92 (2024-12-26 - Rating: 5)
The technician Justin was wonderful as our all of their technicians. They explain things clearly and are personable and thorough.

Review 93 (2024-09-03 - Rating: 5)
Our technician Erik Echavarria was very polite and knowledgeable. We’re pleased with his thorough inspection and routine maintenance he completed, plus the replacement of a part that was going bad. It was a very good experience.

Review 94 (2024-08-16 - Rating: 5)
Great interface, best I have experienced. Checked both systems, correctly diagnosed problem in 1 system which saved me at least $2000, and provided pictures of poor maintenance work by another contractor. Pleasant, professional and very competent. Just great

Review 95 (2024-09-22 - Rating: 5)
Erik came by after hours the day I called and was still extremely polite, thorough and told me all the options that I had for my situation (a leak that occurred due to a sinking platform).The good reviews were definitely well deserved and I’m definitely going to prioritize them with further works.

Review 96 (2024-10-02 - Rating: 5)
Our technician provided an excellent, helpful service. His analysis and assessments of our HVAC system was clearly communicated and supported by evidence. Very satisfied and confident we’re in capable hands.

Review 97 (2024-10-31 - Rating: 5)
Very happy with American Air! Aaron has been awesome for multiple plumbing projects. Very friendly, and completed a somewhat unique and challenging job successfully and in a timely manner. Thanks Aaron!

Review 98 (2024-11-01 - Rating: 5)
Aaron from American plumbing and electric did a great job fixing the issue I had. He provided quick and efficient service after diagnosing the issue. I would recommend him and the company for services

Review 99 (2025-01-06 - Rating: 5)
Tom was very helpful and professional. He installed my new hot water tank and no time flat.!

Review 100 (2024-12-21 - Rating: 5)
Billy and his new coworker did a great job, helped return all items, since my arm is paralyzed… great help! Very professional and helpful…especially since they helped to wrangle one of my pups, when he snuck out.

Review 101 (2024-09-26 - Rating: 5)
As a homeowner, I have dealt with air conditioning issues. Many companies claim to be the best and most professional, but they often end up being late or canceling the service. When I contacted American Air, Plumbing, and Electrical, I expected the same experience. However, to my surprise, the person who answered the call was friendly and arranged for a technician to visit the same day. Jonathan, the technician, was professional, respectful, kind, and honest when explaining the air conditioning damage.

Review 102 (2024-08-02 - Rating: 5)
Justin was very polite and professional. He is very knowledgeable about the mechanics of the AC system as well as providing suggestions for upgrades to assist with the life and efficiency of the unit. He provided all information in writing, answered all our questions, and ensured we understood what was happening before, during and after the visit. Justin is a great technician and hope we get him again next year!

Review 103 (2024-08-01 - Rating: 5)
The electrical services provided by American Heat & Air were first rate! I scheduled an appointment with a laundry list of items: five unreliable indoor outlets, two exterior motion detection lights and an outdoor light fixture that all needed to be replaced, and a suite of outdoor receptacles that seemed to occasionally work, but overall had seen better days. In less than 2 1/2 hours, Bill and Tom had handily repaired or replaced all items with explanations along the way. Polite, professional, neat, and tidy. Everything looks great and everything works!

Review 104 (2024-08-22 - Rating: 5)
Cayden and Brendon (Truck #110) and Joeric were amazing! We had a whole new ac and duct system done. They got the ac unit installed in one day and the duct system done in two days. Im amazed at the quality of work, efficiency, help, and their kindness. Todd was our project manager who put it all together for us and was just as great on all levels! Very easy to get a hold of and always supporting and responsive of our questions and needs. 10/10!!

Review 105 (2024-09-27 - Rating: 5)
Justin was wonderful! He thoroughly went through our annual maintenance routine and offered to change our air filters as they are difficult to change. He was pleasant and very professional!

Review 106 (2024-09-21 - Rating: 5)
We have been having issues with our AC on & off for about 2 years now. We have called other AC companies but the leaking continued. Brian came to service it today. He did a thorough inspection & found things we never new. Anyway all I can is he was great! THANK YOU.

Review 107 (2024-09-20 - Rating: 5)
Before Aaron B. arrived, I was sent a photo of him and was kept abreast of the arrival time. The reason for the service was a leaky bathtub spigot. They did not have the part which needed to be ordered. Aaron was nice enough to test my water to determine if I needed a water softener. I was quoted a price, but I declined. I also got a pressure relief valve installed outside. Aaron and his manager that was with him were nice and did not try to sell me things I did not need.

Review 108 (2024-10-02 - Rating: 5)
Robert Morey is an honest, helpful, reliable and experienced individual that works for a fantastic company. Saved me thousands on AC unit. Armstrong came before him and gave a repair bill that was over 4K more than American Air & Heat. Armstrong Air Electric also tried to sell me a new unit at 8k, stay away from Armstrong. American Air & Heat is a trusting company that I will use moving forward for all HVAC needs.

Review 109 (2025-01-02 - Rating: 5)
Erik did a terrific job! Very thorough and answered all my questions. He was prompt, professional, and responsive. He is a credit to your company.

Review 110 (2024-07-10 - Rating: 5)
I am a new customer to American Air and Heat after hunting all day for the best service company in my area for my 9 year old AC unit. I am sure glad that I did and found them because not only did they offer the best and most services, they were even the best priced! Not to mention there customer service from start to finish was fantastic. Just had Chris the service tech come to my house for routine maintenance on my AC unit. He was very friendly, thorough, and direct with no fluff or pushy sales tactic. I appreciate his honesty, professionalism, and ability to explain to me everything to the bottom line. Thank you Chris and thank you American Air and Heat.

Review 111 (2024-08-26 - Rating: 5)
Jade was professional and pleasant. He serviced the outside and inside a/c components and left the areas clean and neat. It was a pleasure hearing how I could further maintain my system too. I highly recommend Jade and the company.

Review 112 (2024-06-18 - Rating: 5)
Just had a 6 month scheduled service call. I’m so glad Jonathan Pena was the technician. He not only knows his stuff, he has a great attitude maybe passion for it too. He happily answered all my questions and taught me a little more about the unit. What a productive and enjoyable afternoon. I also appreciate the courtesy call. Wish more companies would do that. Thank you American air.

Review 113 (2024-12-17 - Rating: 5)
Today I had the pleasure of having Jewel Bias from American Air & Heat complete my service, and I couldnt be more satisfied. Jewel was incredibly informative and professional, presenting me with several options without ever being pushy or coming across as a typical salesman. His approach was refreshing and made the entire experience seamless. I appreciate his dedication to ensuring I had all the information needed to make an informed decision. Great service from a great company. Highly recommended!

Review 114 (2024-10-02 - Rating: 5)
Justyn was very professional and seemed very knowledgeable. I was very pleased with how I was treated when I called and scheduled the service. My A/C had stopped working for a few days and my request was escalated to urgent so they came on the same day.

Review 115 (2024-08-21 - Rating: 5)
I would highly recommend American Air, Plumbing, and Electrical. They responded to me quickly and their service agent Jade was great...he explained everything to me...showed me some issues for future consideration and got my AC unit up and running again !!!! I really appreciate Jades professional and friendly attention to my problem. I cant thank you enough for sending him to me.

Review 116 (2024-07-18 - Rating: 5)
Gabriel was great. Listened to me and did a great job explaining what he did and how the system worked.98degrees outside and he still went up in to the attic to do a cursory check of the duct work.Wonderful tech. Knowledgeable and very personable. You can send him to my house anytime.

Review 117 (2024-10-14 - Rating: 5)
Showed up on time. The tech that came Alexander was amazing. Explained everything thoroughly and was polite. Amazing service by him. Will use this company in the future.

Review 118 (2024-10-20 - Rating: 5)
Jim Plott was amazing, he had to come out three times because of our complicated sump pump. He was patient, helpful and got the job done on his day off because of our situation! We definitely appreciate his efforts and will continue to use your services due to his dedication to get the job done!

Review 119 (2025-01-07 - Rating: 5)
American Air an Heat is wonderful!!! When I called for an appointment to have my AC checked, the wonderful woman on the phone was very kind, professional, and pleasant to speak with. I was also, very pleased that she took time to secure a time slot that would work best for my schedule. When the technician came out he checked everything. However, he was unable to look at the air handler which is up in the attic because of it being too tight of a crawling space for him to inspect it. However, the technician was professional, respectful, and hilarious to speak with. With that being said, he also took the time to re-schedule for another technician that would be able to look at the air handler. I can’t express enough how pleased I was that day.On the day, the other technician came out, he was also, professional, respectful, and kind. I decided to have the entire AC system replaced.An assessment had to be scheduled.The assessor was very professional, kind courteous and took time to choose an AC system that worked best for my home. He then ask what day will work to schedule the installation.The day I needed was perfect!!!On the day of installation, the three technicians who installed the system, were amazing!!!They explained everything at the beginning what I was to expect. Then at the end, gave a thorough tour of their work. Amazing work to the three of them!!!The best part about all the technicians, is how courageous, respectful, and listened to all the questions I had. Thank you guys!!!Thank you to all involved:) Very happy customer:)

Review 120 (2024-08-20 - Rating: 5)
Justin was friendly and knowledgable. He took the time to explain everything and helped me get my thermostat configured. Great service all around.

Review 121 (2024-09-03 - Rating: 5)
Jewel came out to fix our air conditioner during Labor Day weekend and promptly figured out the issue and fixed it. Great communication with pictures. Highly recommend. We will be using this company for now on.

Review 122 (2024-08-18 - Rating: 5)
Alexander Lopez was professional and got right to the cause. He explained to me all the details and issues. He found the problem and fixed on the spot. Your company was on time with your schedule and I am proud you helped. Continue to be great. From a happy customer.

Review 123 (2024-11-05 - Rating: 5)
Had a visit from American Air & Heat for a plumbing PM, Aaron was knowledgeable and professional. He made suggestions to extend the life of our equipment which we truly appreciate. Will definitely bring them back.

Review 124 (2022-11-04 - Rating: 5)
I am very happy with the work performed by this company. All their employees are very professional and knowledgeable. One of their estimators, Jesse Hartwell, came in and did a thorough assessment of my situation, including climbing up into the attic and finding out a couple of major issues with the duct work. He then provided different options and recommendations to choose from. Id also like to give a shout out to Adnir and Larry from truck #102 that came in and did the install, as well as Shaun and Holten from truck #106 who performed all the ductwork...great job guys! There were a few others that I cant recall their names that also helped out.Please keep in mind that even though the job estimates were on the high side, always remember that you get what you pay for. In this case, it was well worth it.

Review 125 (2024-07-01 - Rating: 5)
Since I use American Air & Heat, when I had a plumbing issue last night I reached out to them to see if they offered plumbing and happily they did! The tech came out today and solved my issue. Was a good experience; the tech explained the quote and what the service entailed, walked me through what he was going to be looking for and doing, and kept me in the loop throughout. He was able to successfully solve my problem. Very happy with the experience.

Review 126 (2024-06-28 - Rating: 5)
I have membership and they maintenance my A/C 2x annually and any other needs I have. With the recent addition of plumbing, Jim came out and did my free drain cleans and assessed everything. He explained everything to me and I appreciate that. With my recent A/C maintenance, the tech did the same. They always do a great job and keep me updated on my unit and give suggestions to keep it well maintained.

Review 127 (2024-07-12 - Rating: 5)
My project manager was very thorough and honest with presenting the different options available for my home. No high pressure sales. The installation team arrived on time and worked tirelessly to finish the job. The only concern was the communication between the office and the install team. There was a discrepancy with the amount of ducts to be cleaned and the final amount due. I contacted the project manager who immediately had these concerns resolved. Thank you Daniel!

Review 128 (2024-11-14 - Rating: 5)
Erik came by to check our A.C problem. He was friendly, informative, and wasnt pressuring. Erik was also thorough in his evaluation and answered all our questions, would highly recommend

Review 129 (2024-08-02 - Rating: 5)
American Air and Heat provided an excellent service. Their tech, Jesus, was very professional, knowledgeable, and explained the issue in detail and provided a great service. In less than 2 hours, we had a working ac unit. We are so appreciative for their service and recommend them 100%. We are so greatful! Thank you!

Review 130 (2024-09-07 - Rating: 5)
The service person was friendly and very knowledgeable. He explained what needed to been done and gave usedul tips to help prevent the same issues in the future.Would definitely recommend to others.

Review 131 (2024-11-05 - Rating: 5)
The technician (Justin N) was very thorough and knowledgeable about our HVAC unit and the extensive evaluation on its performance across all the key functioning components. He was very professional and explained short term, replacement, and facilitated the next meeting to review replacement considerations.

Review 132 (2024-09-23 - Rating: 5)
Aaron was awesome. He explained everything to where I understood. He is very knowledgeable. I would recommend him & the company to anyone. Ill be a returning customer soon.

Review 133 (2022-07-20 - Rating: 5)
I’m extremely happy with the whole process of American Air & Heat when they came for an estimate to the install. Todd L came by for an estimate for my system. He did measurements around the house and even climbed into the attic to survey the ducts. No one else did that. The house being old as is needs a duct improvement.The whole process was super easy. He explained my options and financing availability. I did what I did, and he took care of the rest. When the day came for install, I got a call from the 2 techs that they were on the way. Mind you the install time was between 9-12. They can at 8am. Shaun and Holton were the 2 guys that did the whole thing. Super nice and communicated to me the whole process. They definitely did a neat and clean install. The house is nice and cool now. Nothing to worry for the next 10+ years! I highly recommend this company.

Review 134 (2024-07-19 - Rating: 5)
I wish I could give Jewel a 10 star for the amazing customer service! He listened to me and treated me with so much respect. He was very knowledgeable about our a/c unit and even gave me some tips to help me out in the long run

Review 135 (2024-08-06 - Rating: 5)
Been using this company for many years. Always get great service. Techs explain exactly what they do and show pictures to backup work. Customer service very friendly and helpful. Always get an appointment within days of calling.

Review 136 (2024-09-16 - Rating: 5)
Thomas Smith provided excellent service when I encountered a plumbing issue. He quickly identified the problem and clearly explained the solution, putting my mind at ease throughout the process.

Review 137 (2024-10-19 - Rating: 5)
Excellent communication and fast service!! The service tech that came out, Jade Beretervide, was exceptional and figured out the problem quickly! He went above and beyond! Highly recommend American Air for all your AC needs!!

Review 138 (2024-12-09 - Rating: 5)
Always great service and attention to detail. Jordan is especially thorough and professional and I appreciate the continuity of service care at a good price. Bravo👏

Review 139 (2023-05-31 - Rating: 5)
Technician Alex Moore did a fabulous job serving my AC unit. He was very respectful and took the time to explain the recommendations he suggested for my unit to work more efficiently.4/10/23 Luis and his assistant came to remove Air Handler/level drain/repair kill switch due to a leak. They did a spectacular job and cleaned up afterwards Very honest and respectful most of all. See before and after phots.5/4/23 kept putting off issues with the upstairs a lot cooler than downstairs. Shaun & Holton changed out the dampers and our accident thermostats to an Ecobee. They were very professional and explained in detail the new Ecobee. It’s been a couple weeks now and the house is so comfortable. I really appreciate the quick response, honesty, and professionalism of the technicians at American Air & Heat.

Review 140 (2024-07-11 - Rating: 5)
Thank you American heat and air, for your quick service and it was an excellent experience. You responded within 24 hours of my phone call on a holiday weekend and the issue was fixed within an hour. I truly am thankful. Sincerely Robert Monroe

Review 141 (2024-09-07 - Rating: 5)
Thank you for sending out Bailey Buckham so fast when our AC system went out. He was very friendly and wore protective boots when entering. He found the issue instantly and explained it to me. There was a lightning storm in the distance, and we discussed surge protection.After the AC was corrected, he then installed a power surge on the system and the unit to protect my hardware. Bailey did a great job. He is a very experienced Tech checking our system and explaining everything to my understanding. Looking forward to seeing him again in the future if any breaks down.ThanksRobert Muscarella1634 Bardmoor Hill Circle

Review 142 (2024-12-26 - Rating: 5)
Came out when they said they would, also I had 2 other companies say I didn’t have a warranty, this company said I did and show me , very honest and you can tell why they have such a great rating.

Review 143 (2024-07-16 - Rating: 4)
I am very happy with the overall installation of my complete air condition replacement. They replaced everything from the main unit, all air ducts, piping, new air flow and added a new layer of attic blown-in installation. The crew was polite, courteous, respectful and professional. They covered my flooring, listened to my concerns and performed my request. The installation was completed on time and is top notch. I highly recommend American Air and Heat. 7.8.24Bruce C.

Review 144 (2024-12-19 - Rating: 5)
Very professional, friendly and courteous! We used them to get a second opinion and they gave us no nonsense, straight-forward advice.

Review 145 (2024-07-16 - Rating: 5)
Was having an issue with my AC and could not run it called American air and heat and they got someone out the very next day!! Alex showed up even earlier than expected and was super nice...he fixed the problem quickly and explained everything to me!! Its July here in Florida so happy to have AC working...five stars👍🇺🇲

Review 146 (2024-08-16 - Rating: 5)
8/16/24 My wife and I are thrilled that American Air is now servicing electric and plumbing. We have used the plumbing dept at our house, and the electrician at my sons house. Tommy, the electrician, and Jim the plumber gave us the same great service we always received with our Air conditioning service. They readily answered all our questions, extremely courteous, and worked to give us the best pricing. Myself, my wife, and my son will probably be customers for as long as we own our homes.

Review 147 (2024-06-28 - Rating: 5)
Impressive! Jesus came to assess (more like a second opinion) our cooling problems with our 14-year old unit and discovered and fixed a peculiar problem (the fan moving in reverse direction!) in the external condenser. He addressed the issue like the consummate professional and provided some great additional insights to keep in mind. I appreciated those insights on the potential way forward. Hes an incredibly diligent (called about 45 minutes before his arrival), respectful, and very capable technician. American Air & Heat (AA&H) is lucky to have a fantastic pro like him on his staff of A/C technicians. I highly recommend AA&H!

Review 148 (2024-09-17 - Rating: 5)
Awesome company! Robert is very professional and friendly. We had a compressor issue with our Trane AC unit that was 3 years old. They replaced the compressor and then came back the next day when there was an issue with the inverter. They replaced it without additional charge. They stand by their estimate and their word which doesn’t happen very often today! We were using the company that installed our ac unit, but changed over to American Air and Heat. They have cleaned our ductwork and installed a UV electro magnetic whole house air filtration system. They are honest and we trust them! Everything has been done with quality and integrity. Would definitely recommend this company! We appreciate you guys!!!Justyn is very thorough and knowledgeable! He found the problem that others couldn’t find!Ask for Justyn!!!

Review 149 (2024-10-14 - Rating: 5)
Sal was amazing. Very professional and he didn’t use HVAC jargon. He made it very easy for me to understand that issue and worked very quickly to resolve my problem. Thank you very much Sal.

Review 150 (2024-08-24 - Rating: 5)
I’ve used American Air and Heat now for several years. They are a great company. Always reliable and professional. They never try to sell you something you don’t need. Will continue to use them for A/C, plumbing and electrical needs.

Review 151 (2024-11-16 - Rating: 5)
Thank you Sal. Sal is very knowledgeable and polite, he answered all our questions. When I called today the company was able to send someone in the afternoon. Great response.

Review 152 (2023-03-29 - Rating: 5)
Amazing service! Very fast, professional, and informative. They walked us through the entire process, explained how to use our new system and were very quick and professional. The prices were competitive and they offer financing.

Review 153 (2024-09-05 - Rating: 5)
We recently had our duct system redone. Our house has especially small attic space so we were happy Evan and Cayden of Truck 108 pulled it off. Our ac system is blowing stronger now and has reduced some of our humidity problem!

Review 154 (2024-09-12 - Rating: 5)
These two gentlemen were the best.They are knowledgeable, intelligent, smart and well respectful. I had numerous plumbers came out and couldn’t solve the problems until Aaron Bias and John came out.These two people is a blessing to me.Thank you again for your service and support.

Review 155 (2024-12-17 - Rating: 5)
Roan Rivera was a very professional and kind plumber this morning. He will be welcome here at any time in the future that I need plumbing help. Thank you!!!

Review 156 (2024-09-21 - Rating: 5)
American Air and Heat always takes care of us. We love the great customer service they provide and their experienced and helpful techs. Erik was great!

Review 157 (2024-11-01 - Rating: 5)
Aaron and his team were communicative, professional, and knowledgeable about the installation. I’d highly recommend them to anyone on the lookout for reliable help.

Review 158 (2024-07-30 - Rating: 5)
This review is specific for the ongoing support we’ve had since moving into our new home in May. American put in the HVAC system in 2021 and shortly after moving in, we contacted them per the suggestion of the previous owner. Despite the difficulty in identifying the root problem, American has sent out technicians a half dozen times to diagnose, advise and repair the problem. I want to give an outstanding review for Brian Davison who had spent hours working on diagnosing the problem with the determination you’d hope for. I’d trust Brian any day with my AC work.

Review 159 (2024-06-07 - Rating: 5)
Great service and professional conduct. Justin took the time to detail and describe what is going on with my AC unit. Described not only the root cause but related symptoms , impacts and directly compared to the label on the unit showcasing his depth of knowledge and understanding. Great asset.

Review 160 (2024-06-28 - Rating: 5)
My thermostat shut down due to a backed up drain line. Technician fixed it and was very professional, but the price to fix a backed up drain line($190) was too much in my opinion and that didnt include labor the technician said. But they said if I got back on their preventative maintenance package then it would take care of that, which I did. The technician sent an email with pictures of everything and the invoice with details. Overall professional and satisfying job.

Review 161 (2024-09-28 - Rating: 5)
I recently had Gary Commock and Edrick Bernal come out to clean my HVAC ducts, and I couldnt be more impressed! From the moment they arrived, they were extremely friendly and professional. They walked me through every step of the process, explaining exactly what they were doing and why it was important. Their attention to detail and dedication to doing a thorough job really stood out. My HVAC system has never been cleaner, and I feel confident it’s running more efficiently now. I highly recommend Gary and Edrick for anyone needing duct cleaning services!

Review 162 (2024-09-09 - Rating: 5)
He did an amazing job! Walked through and did a thorough inspection and completed the job in a timely manner. Super professional and friendly...would definitely recommend

Review 163 (2024-08-19 - Rating: 5)
I pay for the yearly maintenance program and it is well worth the cost. Called in at 4:30pm on a Sunday evening. They were out troubleshooted the problem and fixed back up and running by just a little past 7:00pm. Thank you America Air and Heat.

Review 164 (2024-07-22 - Rating: 5)
Robert Morey came out to Groveland, FL area and was super professional. He explained everything to us in detail and was the only one who has ever come out and did a thorough inspection and tune up of our a.c. He also found a failing part and fixed it right then and there. We had 2 other companies come out and they never did what this one did. We signed up as members now and so glad they were reccommended to us. I have since began telling everyone about this company.

Review 165 (2024-07-19 - Rating: 5)
Appreciate Rafael Quiroz coming out after hours to help with an AC leak. He did a phenomenal job flushing our system and replacing the switch to avoid further leaking. He was very knowledgeable and extremely friendly.

Review 166 (2024-05-30 - Rating: 5)
Jewel Was a fantastic technician. My mom‘s AC unit stopped working and it reached 92° inside, which is extremely uncomfortable for Anyone but especially her as she is a senior. Her unit is about at the end of her warranty so he gave us various options along with his Recommendation. He was kind, patient and professional. We were both very pleased With his service and expertise, and will continue doing business with this company!

Review 167 (2024-07-20 - Rating: 5)
We’ve been customers of American Air + Hear for a couple of years and we love the service and customer experience. From scheduling the maintenance dates to the tech, Justin F. Justin is very knowledgeable, explains things clearly and give recommendations if needed. Thank you!

Review 168 (2024-06-22 - Rating: 5)
Gaudi was awesome! Extremely personable, friendly, knowledgeable and timely. My appointment was not awkward as it is when most service people come into your home. He was a pleasure to have, the company should be grateful to have such a warm and dedicated worker. He definitely makes me want to continue to be a loyal customer.

Review 169 (2024-10-09 - Rating: 5)
My technician, Jade Beretervide, was great! He was knowledgeable, courteous, and explained everything he was doing clearly. I would highly recommend this company and technician.

Review 170 (2024-09-06 - Rating: 5)
From start to finish, Patrick provided excellent service today and unclogged my upstair toilets. He called on his way to my house to gather information so that he was prepared once he arrived. Originally, we thought he had to remove the toilet, which would have been expensive but he made sure to try all available options and thankfully one of them worked - saving over 400 dollars. It is wonderful knowing that technicians like Patrick are honest and thorough! He even made sure to clean the bathroom once he finished. Thank you Patrick for your quality service! Based on this experience, I would highly recommend American Air & Heat!

Review 171 (2024-07-29 - Rating: 5)
It was a pleasure meeting Sal. He took his time and explained everything to me, easy to talk to and understand, very knowledgeable. I am very satisfied with his work. Thanks again Sal. Youre the BEST.

Review 172 (2024-11-29 - Rating: 5)
Very professional and did a wonderful job! Fair prices & cleaned up well. Would recommend Roan to everyone!

Review 173 (2024-04-09 - Rating: 5)
Jason showed up on time to check my home HVAC system, was very cordial and professional. He took time to explain everything I needed to know. He also set up an appointment for necessary services to ensure that my system could run cleanly and efficiently. I will welcome him back for future servicing. This company is proactive and communicates well with their customers. I appreciate doing business with them

Review 174 (2024-12-28 - Rating: 5)
Justyn N. came out and appraised my issues and informed me of my options. Informative and friendly. Fully recommend American air and heat!

Review 175 (2024-08-03 - Rating: 5)
It never fails my AC went out on a weekend with storms out in the Gulf I called American Air and Heat was able to get a window of 1:00 to 5:00 my technician Robert which is the second time hes been to my house was very quick here at 20 minutes after 1:00 had the air up and running again in about 15 minutes I couldnt ask for better service they were just as prompt the last time I called them and I would highly recommend using them and if you need to put a new AC system in I highly recommend

Review 176 (2024-07-17 - Rating: 5)
I’ve been doing business with American Air & Heat for 15 years. They’ve recently added plumbing and electric to their service business; and added a whole house plumbing inspection to the scope of my semiannual HVAC inspection.The representatives were thorough and efficient in their inspection. They provided a concise summary of the issues: and a thorough list of options for replacement of my water heater.

Review 177 (2024-08-31 - Rating: 5)
Company responded quickly, and was able to fix problem within 24hrs. Service tech arrived early and was very polite. Will defiantly be using again.

Review 178 (2024-06-21 - Rating: 5)
Professional, timely, informative, and specific! This company and technician was awesome! We appreciate their service and will use them again!! Brian was patient and shared details as well as photos to help us understand.

Review 179 (2024-10-14 - Rating: 5)
I had a great experience with American Air, Plumbing and Electrical, they were punctual and did a great job. I highly recommend them.

Review 180 (2024-07-17 - Rating: 5)
Thomas Smith went above and beyond to help with the plumbing inspection of my parents home. He was amazing about explaining everything he was doing, and what would need to be done for certain situations. I definitely feel like my parents are in better care since this visit I witnessed during my parents inspection.

Review 181 (2024-12-31 - Rating: 5)
Very good service attended by the technician Roan Rivera I hope to have business with them again

Review 182 (2024-06-26 - Rating: 5)
Jim was amazing! Thank you American air and heat for getting him out here for my plumbing issue and so fast! Jim was very informative and answered all my questions. He was able to take care of the issue for me and I am so relieved and happy for him!

Review 183 (2024-11-21 - Rating: 5)
Chris was great. He took the time to explain what he was doing and why and what services would help the longevity of my system.

Review 184 (2024-09-09 - Rating: 5)
We have been using American Air & Heat for over 19 years and would not think of using anyonr else. I would especially like to thank Robert Morey for servicing our system today he is very knowledgeable and has a great personality.