Generator Supercenter of San Antonio

Located in San antonio, Texas

Address: 11312 Perrin Beitel, San Antonio, TX 78217, United States

Phone: +1 210-985-0150

Rating: 4.5

Services

Delivery
Wheelchair-accessible car park
Wheelchair-accessible entrance
Credit cards
Debit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-09-01 - Rating: 5)
Generator Supercenter is a top notch company with a staff that responds impeccably. I knew nothing about generators. The sales rep, Gabriel Pinedo, evaluated our home, determined what options would be possible and gave me estimates before he left that same day. He remained in touch for all my questions and concerns until our Generac Generator was in and operational. Gabriel represents the quality staff at Generator Supercenter. I recommend going into their office and meeting with Valerie Ortiz and other staff if you are unfamiliar or uncomfortable with the idea of a generator. Valerie not only demonstrated the Generac generator but went into explicit detail how the installation would proceed. Valerie and staff were extremely responsive to any issues that arose during the process. This company concentrates on only generators and everything that goes into their installation. I highly recommend Generator Supercenter.

Review 2 (2024-09-16 - Rating: 5)
My sales representative was Jonathan Suchy. John was very knowledgeable, and his presentation was very informative. I am unable to afford the financing on the model and install that I wanted. I plan and having this install in the future. I hope John is around to make my purchase.

Review 3 (2024-06-27 - Rating: 5)
Wonderful experience. Steven was on time and extremely well prepared for our visit. He addressed all my questions in a knowledgeable and professional manner. The estimate he prepared was very detailed and I felt confident we shared the same vision for my project. He addressed all my questions and concerns. If possible, I’d give him 6 stars!

Review 4 (2024-05-23 - Rating: 5)
Steven May is outstanding! His communication is phenomenal! He took his time at my home, explained things in finite detail, and explained everything to me in ways that I could easily comprehend. His DocuSign emails were send impressively promptly. He also made himself readily available with any questions I might have via his cell phone number. I highly recommend Generator Supercenter!

Review 5 (2022-10-22 - Rating: 5)
Very knowledgable staff who answered all of my questions about generators. It is a huge advantage when you can visually see the product before you purchase. They have real generators in the showroom that illustrate how they get hooked up to the houses electrical system. Highly recommend you stop by the store!

Review 6 (2024-06-19 - Rating: 5)
So impressed by the knowledge, professionalism and personalization of our rep named Steven who visited us today as we explore the possibilities of a Generac Generator, after moving here full time 2 months ago. We have been customers for 18 years in our previous home in Spring, TX. And the outstanding service continues here in the Hill Country... Thank you.

Review 7 (2023-10-06 - Rating: 5)
I recently had the pleasure of working with Generator Supercenter of San Antonio, and I couldnt be more satisfied with the experience. From the initial consultation to the final installation, the team displayed exceptional professionalism and expertise. They took the time to understand my needs, recommended the perfect standby generator for my home, and ensured a seamless installation process. Their post-sale support has been top-notch as well, with timely maintenance and responsive customer service. Its evident that they take pride in their work and value their customers. I highly recommend Generator Supercenter of San Antonio to anyone seeking reliable standby power solutions!

Review 8 (2024-05-07 - Rating: 5)
Gab was timely in keeping his appointment & was through in his presentation. He was knowledgeable & honest about his product. His professionalism was obvious & his demeanor was pleasant & courteous. We went with his proposal after having another company submit a proposal for the same service.

Review 9 (2022-10-26 - Rating: 5)
Maaaaaan when I tell you John knows his stuff! He was able to explain everything to me so i could purchase a 24KW generator to be prepared for the next weather incident in Texas. If you do decide to go with Generac ask for John.

Review 10 (2024-09-03 - Rating: 5)
John came by for Constantation. Told me about the generators to use for the house. He was honest and professional.

Review 11 (2022-10-22 - Rating: 5)
Generator Supercenter has been an absolute delight to work with. After the big freeze we had in Texas in 2021 i was looking for a back up home generator. I got in touch with them and from my first phone call, the initial in home consultation all the way to the final installation they were very professional and I could tell they took pride in what they do. Mark, Raven and Bekah were very knowledgeable and were able to answer all of my questions and address my concerns. I also got signed up for their maintenance plan where they service my generator annually so i do not have to worry about issues with my investment. I have been very pleased with my whole experience, dont go another day without power !

Review 12 (2024-12-13 - Rating: 5)
Absolute best!! From sales to office management to Uvalde and Alex completing the electrical installation during some difficult times was FANTASTIC!! I would recommend them to anyone thinking about a whole home generator! This company and employees are true professionals! Greatly appreciated team!!!

Review 13 (2023-09-26 - Rating: 5)
OUTSTANDING CUSTOMER SERVICE AND FOLLOWUPOn 30 August, I had the prearranged visit, at my home, of Sales Consultant, John Suchy. I had arranged thru COSTCO, a lead for a purchase of a power generator. I found Mr. Suchy, extremely knowledgeable in his trade. He listened to my requirements, & immediately set to work in checking online the square footage of my home, to recommend the generator w/enough capacity to provide power to my home when a power outage occurred. He identified the suitable generator & showed me a picture of it, capacity & other particulars, & started to work on the estimated cost of the equipment. He also pointed out the rebates that I would receive being a COSTCO member, etc. & outlined all these in the quote. Mr. Suchy gave me an overview of the company, & anticipated all the questions that I might have regarding the equipment, the permits necessary for the installation, the time frame of the process at each stage, & of course once the location of the equipment was identified, he got busy measuring, & taking pictures, while at the same time explaining all the steps in the process. Once he was satisfied that I had no more questions he provided a quote, which included the reduction from the rebates provided by Costco. I was most impressed by Mr. Suchy’s professionalism in representing Generator Supercenter, which did not end w/this visit. Mr. Suchy was available to assist me, at all hours, w/the process of obtaining approval from my HOA’s Architectural Committee, & for that purpose, he requested that I send him a copy of the site survey of my property, & he did a fabulous job in marking on it where the installations (I had to order a window to replace existing one, to conform to code) would be, and added physical pictures, making the understanding by the HOA Architectural committee so transparent, that the approval came in a day. Mr. Suchy was instrumental in my obtaining such approval.Mr. Suchy also explained all about payment methods available to me.I commend Mr. Suchy & Generator Suoercenter for a most successful initial contact & follow up, which I’m sure will continue during the approval process up to installation. This has been a great experience so far. Kudos to Mr. Suchy for making it so.

Review 14 (2022-07-28 - Rating: 5)
We used Generator Supercenter for our new home install, the GM Marty H was punctual and honest. The entire interaction with this business was spot on, the delivered that they promised, and installation went with out any glitches, and they definitely have a customer for life. We will recommend to neighbors and friends.

Review 15 (2023-03-10 - Rating: 5)
Hands down the best decision I’ve made getting a generator with Generator SuperCenter. The fact that Generator SuperCenter uses Master Electricians and Master Plumbers and do not sub contract out their electricians means the world of difference. Our installation is a direct reflection of that. The office staff communicated with me throughout the entire process and our sales rep John was very knowledgeable and made me and my wife feel very comfortable. Overall, my family and I are very pleased with this entire process from top to bottom and would recommend GSC to anyone with confidence. Thanks guys!

Review 16 (2024-05-17 - Rating: 5)
Gabriel Pinedo did an amazing job explaining all the details. He was very kind and helpful. And I would recommend him and The Generator Supercenter to everyone

Review 17 (2022-10-24 - Rating: 5)
After getting a notice from my utility company stating “indefinite outages” in my area, I decided to contact Generator Supercenter of San Antonio for a whole home generator. The generator expert I was connected with was absolutely amazing at answering all of my questions. They even provided me a quote that was more affordable than their competitors! I would highly recommend Generator Supercenter of San Antonio to ANYONE looking to purchase a whole home Generac generator.

Review 18 (2022-10-13 - Rating: 4)
A friend of mine who works in disaster relief recommended the Generac home generator. I worked with my salesman John to learn about the Generac product. While he was very new to the job, he was extremely polite and helpful, and if he didn’t know the answers to my questions, he found them out and got back to me. I let the owner Mark know that I appreciated John a lot. Mark and his GM Marty were very responsive when there were hiccups in the contracting and installation process. I look forward to having the Generac product installed, up and running. Lori

Review 19 (2023-09-05 - Rating: 5)
Our sales man was very helpful in the process of determining what size was adequate for our needs .....I highly recommend Mathew Gonzalez.......he was awesome in answering all questions about the system and very knowledgeable.....Will definitely be purchasing my next from them for our other house

Review 20 (2022-10-17 - Rating: 5)
John from the San Antonio store came out to give us an estimate. He was very congenial and gave us a lot of pertinent information. We appreciate the education he provided us.

Review 21 (2024-06-27 - Rating: 5)
Steven May was very professional, an outstanding individual to work with

Review 22 (2022-07-19 - Rating: 5)
Mark and his team are very professional and care about their clients.I highly recommend them for anyone looking for a Generac generator.

Review 23 (2022-07-01 - Rating: 5)
Great service, good location, best pricing I found. They know these generators.

Review 24 (2023-02-15 - Rating: 5)
I had a good experience with everyone from Generator Supercenter of San Antonio. Our salesman John was very knowledgeable and professional. He checked in with us throughout the process and was helpful with answering any of our questions. When there was a small problem the owner of the company talked with me on the phone, and drove out to our house to solve the issue. The ladies in the office were great. They kept me informed as to where we were in the process.The Installers and the electricians were on time and professional. I am glad I chose to have Generator Supercenter of San Antonio install my generator.

Review 25 (2023-09-14 - Rating: 5)
I went in and spoke with the representative of this company about my generator needs and I was surprised with all the information related. I will definitely use them for my generator needs.

Review 26 (2022-11-15 - Rating: 5)
So glad we finally have a real generator store in San Antonio. This company got us up and running fast and they were very nice. I highly recommend them.

Review 27 (2023-04-21 - Rating: 5)
Generator Supercenter of San Antonio did a great job installing my whole house emergency generator. Kudos to Mark, Bekah, Valerie, O’Neal, and all of others on the Generator Supercenter of San Antonio team for the excellent initial consultation through the outstanding installation and all of the follow up testing.Within a month of final checkout my generator was put to the test when a spring thunderstorm came roaring through San Antonio. More than 30,000 homes lost power from late in the afternoon until late into the evening. But my home generator kept my lights, security system, WiFi, refrigerator, hot water heaters, ACs, and everything running with barely more than a flicker of the lights when city power was lost. Once city power was restored, my generator went immediately back to standby mode.Also, a thanks to the generator monitoring person, Mark Perry, who called immediately after the generator kicked in to let me know that my generator had come on with the loss of city power and was functioning properly. A few minutes later, Mark Compass, the lead electrical person on my installation, called to check on me. He was at his birthday dinner but wanted to confirm that all was well. Generator Supercenter of San Antonio did an outstanding job from beginning to the final proof test - a real power outage. A truly great team at Generator Supercenter!Thanks to Everyone!Jerry Van Horn