Kraft Custom Construction Inc

Located in Salem, Oregon

Address: 191 Kingwood Ave NW, Salem, OR 97304, United States

Phone: +1 503-364-5842

Rating: 5

Services

Wheelchair-accessible car park

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2022-07-22 - Rating: 5)
We recently had our pergola replaced but unfortunately the company we hired left us with a complete mess of a job. The large columns, which are really the focus point were re-created using flimsy boards which apparently werent attached properly and within a couple of weeks the boards and panels were coming apart. We called Kraft and worked with Robert and Dave. We really appreciated their professionalism and friendliness. They told us what could be salvaged from the prior job and proceeded to replace the columns and other parts of the pergola with quality materials that look amazing, are sturdy, and match the columns we have around the rest of our home. We were kept up to date on progress and while the old job created a few challenges Dave kept at it until he could fix it correctly. They did not try to rush it. We are extremely happy with the finished product and cant thank Kraft enough! (Im posting a photo but it hasnt actually been painted yet - it will look even better when its painted!)

Review 2 (2024-04-29 - Rating: 5)
I reliable and honest company, staffed by friendly and competent people. I did a minor kitchen remodel with Kraft Custom Construction and they delivered exactly what they said they would, in exactly the budget we agreed on and even finished a little early. Their follow through was also very good as they returned a week later to modify a cabinet that I was having trouble with.Dont consider your search for a contractor complete until you get a bid from Kraft

Review 3 (2024-06-18 - Rating: 5)
KCC was great to work with. Excellent communication, they did what they said they’d do when they said they’d do it. Roger and his crew were easy to have in our home. And best of all, their workmanship is first rate and we love the results!

Review 4 (2024-08-19 - Rating: 5)
Very friendly, and punctual. Communication is top notch. Company provides detailed schedule of work being provided. If you want someone to manage and communicate in detail this is the company. I appreciate the services provided.

Review 5 (2023-11-10 - Rating: 5)
We have worked with Kraft Custom Construction for many years. They are very professional and have shown the best quality workmanship. The staff is amazing and really care about their customers. We would highly recommend them to anyone.

Review 6 (2024-02-06 - Rating: 5)
Kraft Custom Construction is the real deal! Their legacy of craftsmanship speaks volumes, and it’s clear they value homeowners like family. From start to finish, their excellent work and attention to detail shine through. If you want a team that cares about your project as much as you do, Kraft Custom Construction is the way to go!

Review 7 (2023-04-14 - Rating: 5)
Kraft Custom Construction exceeded my expectations with my kitchen remodel. Robert and Emma were accommodating without compromising craftsmanship in having taken over a projects started by another contractor. Their organization, clarity of costs, construction time-line calendar, and constant conversation left no questions unanswered and there were no surprises that often accompany construction. I was informed throughout the whole process, prior to contract signing to post-completion, and had constant input into my needs and wants. The subcontractors were always polite, efficient and accommodating. Dave was fantastic to work with. Their recommendations for a designer perfectly met my needs and style and I could not be happier with what Molly created. You can be assured of a quality job and a quality crew when employing this company for any work you need.

Review 8 (2022-04-07 - Rating: 5)
In case you only read the first line, let me start with: 100% you should work with Kraft Custom Construction. Before we found Kraft, we had hired another contractor for our big home remodel project(about 700sq ft of unfinished space in a home we purchased last year including a bathroom, bedroom, hallway, and bonus room) it didnt go well with the first company. While the bid from Kraft was higher than the other three I got, it was also clearer and more realistic. They know what theyre doing and what it will actually take to get the job done. The systems Kraft has in place, the transparency and high level communication, the support & care from everyone involved, the urgency around problem solving, and the attention to detail & craft will absolutely bring us back for our next project. Did I mention they finished two weeks sooner than planned! I cant say enough positive things. We look forward to enjoying our beautiful new space and HUGE Thanks to Robert, Emma, Katrina, Roger, Troy, Dave, Ted, Tom, and Jordan

Review 9 (2023-03-24 - Rating: 5)
When we bought our house in 2021 we knew we wanted to do some work to elevate it even more than it had been by the previous two owners, but the prospect of finding the right contractor to help us accomplish what we were hoping for was quite daunting, to be honest. My wife and I had practically no experience doing any significant remodeling, and often you hear horror stories about peoples experiences with remodels and contractors. NOT THE CASE WITH KRAFT AT ALL. From the very first discovery meeting both Emma and Robert Kraft actually listened to what my wife and I were wanting to accomplish, rather than leading the charge with all of things they thought could be done (which happened more often than we honestly expected with contractors we interviewed). Kraft also followed through on all of their promises of deliverables before we agreed to move forward, which set a clear tone that they are professionals that are organized and on top of things (and this was met 100% throughout the actual project once it started). What we ultimately wanted was a partner that mitigated as many of the stresses that come with something like this as possible, set proper expectations, communicated clearly, listened, executed at a high level, and cared as much about our home as we do, and I can say without any doubt we got all of that. Money VERY well spent.If we do more work on our house in the future, we will absolutely be calling Kraft and will happily wait until they can fit us in, because we know that their entire team (their immediate team and subs) will care as much about our project as us and totally deliver on what we want. And if youre looking for a partner that needs to meet needs like ours, carve out time to talk with Kraft. Their whole team are simply outstanding.

Review 10 (2022-01-25 - Rating: 5)
My wife and I have employed Kraft quite a few times over the last 25 years, gradually enhancing, upgrading, and replacing many parts of our 1950s style house. We have always been satisfied with their work, and if theres any problem it gets corrected without fuss. I applaud their work ethic and continue to call them whenever we need something done.

Review 11 (2023-10-14 - Rating: 5)
We love our beautiful remodeled bathroom, mudroom and basement. The new laundry room is heaven. Thank you Kraft! We think Kraft supervisors and subs did excellent work and paid close attention to details. Daily communication with the supervisor, David Butterfield, was excellent. Issues always arise with older houses; we discussed details and options on almost a daily basis. The end result is a lovely remodel that is exactly what we wanted.

Review 12 (2022-03-09 - Rating: 5)
We have used Kraft to do various improvements on our Salem home, and more recently on our Portland condo. We wouldn’t have used any other company for our Portland condo remodel. It went smoothly and turned out perfectly. Our kitchen, great room, and den are just as we pictured.

Review 13 (2024-08-21 - Rating: 5)
I had the pleasure of an in person meeting with Kraft Construction. Emma was fantastic from my initial call to just request a referral as the project(s) I want/need done I figured were outside of the scope of their level of work. Emma took the time (45 min.) to get a solid understanding of our needs and wishes with our property and recommended an in person visit with her and Roger to really assess our property and wishes for it.After 2-1/2 years of round and round with dozens of contractors and half a dozen or more contacts and visits with multiple city departments I was exhausted and not expecting much or any follow through. To my great surprise they followed up the day of our appointment and arrived on time!During or meeting they were very professional straight forward and honest about the challenges we could face but wanted to follow up with a couple of the architects they work with to be sure and clear on options to help us decide the right coarse. I figured ok. That sounds great but I’ve heard that type of response to many times to remember. Lo and behold I was wrong and pleasantly surprised as Emma contacted me the following week just as she stated she would to update me on needing one more day and then called me the next day! WOW!!!!I can’t praise highly enough what it means to have this level of service after the last 2+ years of experience and even before that with our previous home remodeling.Kraft Construction and their team is the only construction company I see us using for all of our project needs for the rest of our renovation years.Thank you to Emma and Kraft Construction! If you need contractors in Oregon don’t waste time calling anyone else!

Review 14 (2024-08-13 - Rating: 5)
Having a hundred-year-old house sometimes requires special attention. Kraft has done excellent work on two projects for us over the years. Their results are top-notch and likely to last another hundred years. The crews are great problem-solvers, hard-working, and good communicators if they find complications. If you want the job done right, they should be your first call.

Review 15 (2023-04-21 - Rating: 5)
We are very happy with the detailed craftsmanship and artistry that seamlessly blended restored original woodwork with new construction materials. The result is a beautifully rebuilt porch that we look forward to enjoying for years to come.

Review 16 (2013-04-13 - Rating: 5)
We have used Kraft Custom Construction for two major remodeling projects, and are completely pleased with not only the end product, but the process as well. Our first project was the remodel of two bathrooms and one powder room. The project was completed AHEAD of schedule and on budget. In addition, KCC created temporary quarters for our bedroom, located in our living room, which worked on very well and they even moved our furniture. The experience was creative, in that, as a design/build, KCC brought in an experienced designer so that our master bath was converted to an accessible facility, complete with roll in shower and a comfort height throne. The second project was up dating our windows. Simple you say, well yes, KCC made it that way, for they did a forensic analysis of the design of our exterior walls. The result, a perfect fit, without having any interior work. We really enjoy working with every member of the KCC team.

Review 17 (2023-04-03 - Rating: 5)
My employees and I have a lot of personal experience with kraft. We know and have seen their inner workings, excellent customer service and perfect craftsmanship. I highly recommend Kraft.