Trusted Home Experts

Photo of Trusted Home Experts

Located in Rockville, Maryland

Address: 451 Hungerford Dr SUITE 119-145, Rockville, MD 20850, United States

Phone: +1 240-641-7267

Rating: 4.9

Services

  • Online estimates
  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
  • LGBTQ+ friendly
  • Appointment required
  • Credit cards
  • NFC mobile payments
  • Credit cards

Categories

  • Plumber
  • Microwave oven repair service
  • Appliance repair service
  • Refrigerator repair service
  • Small appliance repair service
  • Washer and dryer repair service

Photos

Comments

  • Review 1 (2024-12-30 - Rating: 5)

    This company is perhaps one of the best - the entire process from first connecting with them through the completion of the job was just impeccably smooth! I would recommend them 100%! Eric was superb!

  • Review 2 (2024-12-10 - Rating: 5)

    Trusted Home Experts responded within hours of my call, which was much appreciated. Thomas arrived & quickly diagnosed the equipment problem. He is cordial & highly qualified & I fully recommend this company & repair technician. A happy customer.

  • Review 3 (2023-07-08 - Rating: 5)

    Hired This company to do some home repairs and installs around the house. Talk about professional. I had prebought equipment but Trusted took the time to survey my project, go to Home Depot and give me a great finished product. The most recent was mounting a TV but Ive used him multiple times in the past.

  • Review 4 (2024-10-08 - Rating: 5)

    I called Trusted Home Experts about a noise our dryer was making. Eric got here only a few hours after my call; he was very friendly and professional, and explained things very clearly. He took care of the problem in under an hour. I was extremely happy with the results, and well definitely be using Trusted Home Experts again.

  • Review 5 (2024-07-19 - Rating: 5)

    Showed up right on time, with a text message heads-up 15 minutes in advance. Professional and thorough installation of a stove anti-tip bracket and stacking brackets on a full-size stackable washer/dryer unit. Great service from Eric!

  • Review 6 (2024-07-21 - Rating: 5)

    Trusted home experts was able to send someone out almost immediately. The technician was competent and quickly diagnosed our refrigerator issue. He left clear instructions on how to resolve it through the warranty.

  • Review 7 (2024-10-15 - Rating: 5)

    Eric was very helpful. He tried to repair. He informed us ahead of time that the repair might not be successful. Unfortunately, this is the way it turned out. Eric was very kind and professional.

  • Review 8 (2024-12-22 - Rating: 5)

    Excellent service start to finish! Highly recommend.

  • Review 9 (2024-09-09 - Rating: 5)

    Was on. Time and efficient. Did a great job with the repair. Will use them again

  • Review 10 (2024-06-20 - Rating: 5)

    My washing machine was making a bleating (yes, like sheep) noise. Dean was quick to assess my issue and fix it right away. I will ask for him in the future.Thanks, Trusted Hime Experts

  • Review 11 (2024-10-16 - Rating: 5)

    Rapid response to service call. Professional repair person who was knowledgeable and provided expert advise and repairs / options for appliances. Thanks!!

  • Review 12 (2024-11-12 - Rating: 5)

    Trusted Home Experts and my tech Eric provided Excellent 5 Star Service to repair my ice make. Eric was very knowledgeable and took the time to explain the repairs needed. Eric also allow me to clean behind fridge while he had it pulled out. Best tech ever, very kind, friendly and honest. I would highly recommend this company. I will be calling them again in the near future to remove and replace my wall mounted microwave. ⭐️⭐️⭐️⭐️⭐️

  • Review 13 (2024-10-09 - Rating: 5)

    Thomas was on time. Very professional. Identified the problem. Would definitely recommend.

  • Review 14 (2024-06-02 - Rating: 5)

    Dean was thorough and re-tested our appliance many times after initial tests showed no issue. Subsequent tests showed significant issues. Appreciate is methodical approach

  • Review 15 (2024-06-13 - Rating: 5)

    Thank you so much Eric for taking your time to secure my dishwasher . And thank you for troubleshooting my laundry machine and giving me advice . I’m a new house owner so this is really stressful for me. I appreciate your time.

  • Review 16 (2023-07-27 - Rating: 5)

    Great service! Filled out an online request and they called back in Less than 30 minutes to set up an appointment. The rep - Dean - came right on time, checked out our old and broken range hood, diagnosed the issue quickly, and did what he could to help. Unfortunately, the range hood is a goner, but the service was super helpful! Gave me recommendations for where to go for similar style range hood and advice on brands. Awesome service! Ask for Dean - he was great!

  • Review 17 (2023-07-24 - Rating: 4)

    Everything was professional about using this service. I had the problem for our washer diagnosed on the phone. Trusted Home Experts came ready to fix, with the correct replacement plastic piece for the washer. Smooth transaction. This review is not 5-stars only because of the price.......... Maybe I let it slip that the washer was covered by warranty. I was surprised when they then charged $290 in labor, the work was done in less than an hour. Definitely get an estimate before using this company. IMO, just because an appliance might be covered by warranty is not an excuse to upcharge. Be honest. The total cost for the small plastic replacement valve $130 + $290 for 50 minutes of labor is almost the cost of a brand new washing machine. This all being said, Dean was great getting me the paperwork to submit for application to warranty coverage.

  • Review 18 (2024-12-26 - Rating: 5)

    Dryer was fixed quickly. Very good service.

  • Review 19 (2024-12-14 - Rating: 5)

    Great job!! Would definitely call them again. Came on the same day we called, great, very nice and knowledgeable technician!

  • Review 20 (2024-05-17 - Rating: 5)

    Great Experience with Eric!! Very detailed in his explanation and was very helpful solving our appliance issues. Highly recommend!!

  • Review 21 (2023-10-08 - Rating: 5)

    Technician came out the next day and diagnosed a bad compressor on the fridge. Ordered a new part and installed it when it came in 3 days later. Worked on Sunday to finish the job. The fridge is currently cooling down. Seems good. Technician was professional and courteous. Thanks

  • Review 22 (2025-01-01 - Rating: 5)

    Timely and on time on a holiday. Thatll do

  • Review 23 (2023-12-27 - Rating: 5)

    Tried dealing with Samsung on repair of oven...nightmare!Called Trusted Home Experts and they were awesome! From diagnosis to repair in less than a week and over a holiday! Highly recommend.

  • Review 24 (2024-06-21 - Rating: 5)

    Very good service. Professional. On time and would absolutely use again.

  • Review 25 (2023-01-28 - Rating: 5)

    Our experience was so straightforward and positive. No fuss, no muss, easy scheduling! Dean was great, a super nice and accomplished tech! The price was precisely what was quoted.

  • Review 26 (2022-10-16 - Rating: 5)

    I had a great time working with Trusted Home Experts! The customer service agents were really accommodating and helpful. The technician arrived to mend my oven after taking the time to address any queries I had. They are a reliable, skilled, and amiable home appliance repair company to contact in North Potomac. wonderful experience

  • Review 27 (2024-08-18 - Rating: 5)

    Very helpful and patient. Quick service and reliable

  • Review 28 (2022-10-12 - Rating: 5)

    Very good service! I got the greatest estimate in Gaithersburg compared to others, and they were a two-man team effortlessly fixing my household appliances! They fixed my dryer and oven range at a reasonable cost..Highly Recommend Trusted Home Experts

  • Review 29 (2024-05-01 - Rating: 5)

    Eric was able to help me with all the questions that I had. Great customer service. Highly recommended!!

  • Review 30 (2023-10-17 - Rating: 5)

    Eric has done great job with installation of my new Samsung dryer. Right on time. His company was recommended to me by Samsung.

  • Review 31 (2024-12-29 - Rating: 5)

    Very informative on the issue and very professional.

  • Review 32 (2024-05-18 - Rating: 5)

    Eric was perfectly on time, explained the issue and worked efficiently to get the job done. Thanks!

  • Review 33 (2021-03-11 - Rating: 5)

    Trusted Home Experts came out and did a superb job with replacing my carpet in my entire house. They were able to beat the rates quoted for Empire and Home Depot. Dean came out and surveyed the area and gave me all the best possible options that I could take in terms of replacing the carpet. His team also moves furniture as well, where most companies are hesitant in doing. I will definitely use Trusted Home Experts again!

  • Review 34 (2024-07-22 - Rating: 5)

    On time, fast, professional and excellent customer service.

  • Review 35 (2023-07-05 - Rating: 5)

    Very professional and knowledgeable. Wasn’t able to fix because of incompatible parts but trust that issue would’ve been resolved otherwise. Will reach out again if I need any other repairs!

  • Review 36 (2024-02-22 - Rating: 5)

    The work is done very efficiently. And my dryer was up and running within 30 mins. Great work.

  • Review 37 (2024-07-16 - Rating: 5)

    Excellent professional and courteous service.Rapid response

  • Review 38 (2024-12-03 - Rating: 5)

    Trusted Home Experts did a great job diagnosing the issue and recommending the solution

  • Review 39 (2021-05-06 - Rating: 5)

    A piece of our backyard wooden fence was blown away by a storm. Within minutes of contacting this company, somebody was at my house to look at the damage. They fixed the fence in a truly expert fashion at a very decent price. I can recommend this company with enthusiasm.

  • Review 40 (2024-06-03 - Rating: 5)

    The service was fantastic and I would definitely recommend Trusted Home Experts to friends and family.

  • Review 41 (2023-12-21 - Rating: 5)

    Excellent service! Courteous and professional.

  • Review 42 (2022-01-10 - Rating: 5)

    10/10, will absolutely hire them in the future. They installed a gas dryer, I called them at noon and they came same day to install. Super professional and a fantastic experience all around. Highly highly recommend.

  • Review 43 (2024-01-17 - Rating: 5)

    Very good, honest service. I’d recommend this company and tech. (I didn’t catch his name)

  • Review 44 (2021-07-10 - Rating: 5)

    Wonderful company. We needed two trees cut down in our backyard since they were rotten. Dean came out and gave an estimate and we moved forward with them. Not a single thing damaged during the tree cutting. Thank you for your hard work.

  • Review 45 (2021-11-17 - Rating: 5)

    Really happy! Dean was able to respond to our inquiry within an hour and come the same day for the energy situation. The repair was done the next day. Professional, courteous, efficient, great communication and competent work. What’s not to love about a great experience. Will definitely be doing business with Dean in the future.

  • Review 46 (2024-05-04 - Rating: 5)

    Excellent service! Dean was so helpful, polite and patient with my endless questions!

  • Review 47 (2021-07-08 - Rating: 5)

    We had new tile flooring installed and they finished everything in one day and the results are spectacular. Not a single imperfection was noticed. I will definitely recommend them to my friends and family.

  • Review 48 (2021-09-04 - Rating: 5)

    These guys are licensed and insured! Most of the companies I dealt with were not even registered with the state of Maryland. I hired them knowing that I could hold the state and this company responsible if any repair went haywire. I did not have any issues with the work I had them perform. Always kind and polite.

  • Review 49 (2021-05-19 - Rating: 5)

    These gentlemen did an amazing transformation of my backyard that was hidden by junk, overrun with trees and bushes. They removed the debris, cut tree limbs and trees; turning my yard into an oasis I can enjoy once again. I highly recommend them and plan to use them again for a number of other projects in my home.

  • Review 50 (2021-05-07 - Rating: 5)

    The bathroom remodel job they did looks fabulous. They took their time and were patient with us as we changed our minds on the design several times. Will use again!

  • Review 51 (2021-05-14 - Rating: 5)

    Excellent service! There was an old bathtub that was in place when I moved in. I had them convert it to a tile / standup shower. The finished product turned out nice! Definitely recommend!

  • Review 52 (2024-07-01 - Rating: 5)

    Great professional service. Eric was great.

  • Review 53 (2024-04-09 - Rating: 5)

    Dean tested ice maker and got it jump started. No muss no fuss job done. Thanks everything working so far.

  • Review 54 (2024-02-05 - Rating: 5)

    Dean did the greatest job I ever had performed at my house. Eugene

  • Review 55 (2021-06-26 - Rating: 5)

    We purchased two bikes from Amazon for the kids and they were not assembled when they arrived. We gave this handyman company a call to see when they could come out and assemble. We booked an appointment for the following day, and they put together the bikes without any issues. We will use them again for our other handyman projects we may have in the future. Thanks!

  • Review 56 (2024-04-08 - Rating: 5)

    Dean was very professional and efficient. Would highly recommend.

  • Review 57 (2021-07-07 - Rating: 5)

    We bought a brand new microwave from Lowe’s and needed it mounted. I reach out to this company and was able to get an appointment for the next day. The new microwave works and looks great. Thank you team!

  • Review 58 (2024-06-24 - Rating: 5)

    Worker very professional. Got the problem fixed right away!

  • Review 59 (2023-03-01 - Rating: 5)

    Dean was amazing, very professional and diagnosed the problem shortly after arrival. He was also very helpful and knowledgeable.

  • Review 60 (2023-07-19 - Rating: 5)

    They arrived right at the start of the time window they provided for us and immediately diagnosed the issue! Really appreciate the service!

  • Review 61 (2024-07-10 - Rating: 5)

    They were quick to come by and diagnose the issue

  • Review 62 (2023-08-28 - Rating: 5)

    Dean was quick, polite, and explained clearly what the issue was before getting around to fixing it in a timely fashion.

  • Review 63 (2022-01-25 - Rating: 5)

    Technician showed up very fast within an hour’s notice, and worked quickly and fixed our ancient dryer in a snap. Would definitely recommend!

  • Review 64 (2021-07-09 - Rating: 5)

    Excellent service! We had four new smoke detectors installed in our home and they did a fabulous job with the installation and wiring.

  • Review 65 (2023-11-09 - Rating: 5)

    Excellent job and quick turn-around time to order and install new part.

  • Review 66 (2024-08-10 - Rating: 5)

    Quick response, extremely competent, friendly

  • Review 67 (2024-05-18 - Rating: 5)

    Quick response and service. Came on a Saturday, very convenient.

  • Review 68 (2024-01-08 - Rating: 5)

    Great servicehonest evaluation of what we neededwill use them again in future

  • Review 69 (2023-07-01 - Rating: 5)

    I would highly recommend this business to all my friends/family. They are super responsive, knowledgeable, timely and professional!

  • Review 70 (2024-01-09 - Rating: 5)

    Fast diagnostic, personable and helpful. Gave practical and useful advice. Highly recommend!!

  • Review 71 (2024-07-01 - Rating: 5)

    Eric was awesome. Showed up on time and fixed the dryer in a few minutes

  • Review 72 (2024-12-19 - Rating: 5)

    On time and fixed the issue!!

  • Review 73 (2023-10-20 - Rating: 5)

    Great service from our Tech, Dean. Thank you for coming on short notice

  • Review 74 (2024-05-01 - Rating: 5)

    Very reliable, nice and kind! Will use again!

  • Review 75 (2023-09-25 - Rating: 5)

    Tech was on time, polite and professional. Did not rush. Took time to diagnose and mitigate the issue.

  • Review 76 (2024-08-15 - Rating: 5)

    Great tech, great service

  • Review 77 (2023-12-09 - Rating: 5)

    Quickly diagnosed issue with fridge. Knew exactly how to fix it and provided guidance on how to avoid any recurrent issues.

  • Review 78 (2024-05-28 - Rating: 5)

    Quick thorough and knowledgeable. Would hire again.

  • Review 79 (2024-08-31 - Rating: 5)

    Great job by Eric!!

  • Review 80 (2024-06-25 - Rating: 5)

    Showed up, troubleshot, and fixed things with no fuss or ‘oh I have don’t have xyz on me’ - they were in and out in a hurry and our fridge works again!

  • Review 81 (2023-07-28 - Rating: 5)

    Dean did a wonderful job. Came quickly. Very through.

  • Review 82 (2024-01-19 - Rating: 5)

    Eric fixed my stove today. First of all he came in the middle of a snowstorm, which I really appreciated. He was very professional, super nice guy, and he answered all of my questions regarding the stove and an issue with my washer too. Highly recommend this company. Will definitely call them again with all of my home repairs.

  • Review 83 (2021-05-14 - Rating: 5)

    The gentlemen are extremely professional and work diligently. I highly recommend them. I will be using them in the near future.

  • Review 84 (2024-06-12 - Rating: 5)

    Call in the morning and fixed in the afternoon! Great service!

  • Review 85 (2024-05-13 - Rating: 5)

    David did a great job fixing my fridge. Highly recommend him!

  • Review 86 (2024-04-30 - Rating: 5)

    Perfect quality of worksmanship and great customer service

  • Review 87 (2024-03-01 - Rating: 5)

    Great same day service and fixed the issue.

  • Review 88 (2024-03-02 - Rating: 5)

    Great, prompt service! Super knowledgeable and gave us good advice. They didn’t have the part the day of but came the next day.

  • Review 89 (2024-04-16 - Rating: 4)

    Dryer was fixed by the second day. It now is heating again.

  • Review 90 (2023-11-24 - Rating: 5)

    Super timely and helpful. Would definitely call again.

  • Review 91 (2024-07-10 - Rating: 5)

    Fast in responding and quick repair.

  • Review 92 (2024-06-21 - Rating: 5)

    Did a great job!

  • Review 93 (2023-12-09 - Rating: 5)

    Worked quickly and efficiently. Was very polite.

  • Review 94 (2024-12-19 - Rating: 5)

    Great service!!!

  • Review 95 (2024-06-27 - Rating: 5)

    Handled problemVery well

  • Review 96 (2023-10-04 - Rating: 5)

    Eric was great! He came out the next day after I called to diagnose any issues and was very pleasant and thorough! Highly recommend.

  • Review 97 (2023-11-20 - Rating: 5)

    Very professional and quick service. The tech stayed to do multiple tests to ensure the work was complete and functioning like new.

  • Review 98 (2023-07-03 - Rating: 5)

    I highly recommend Dean for any of your appliance repairs

  • Review 99 (2023-10-26 - Rating: 5)

    100% great reliable service.

  • Review 100 (2023-06-04 - Rating: 5)

    Great service! Very knowledgeable!

  • Review 101 (2023-07-31 - Rating: 4)

    I would give 5 stars to Eric for his excellent communications & prompt efficient service. Unhappy about the price of the part ( switch $250). Labor expensive ($350)

  • Review 102 (2023-10-26 - Rating: 5)

    The team fixed the oven once and tried a second time. They extended the life of the oven. Thanks!

  • Review 103 (2023-08-31 - Rating: 5)

    Professional, polite, and solved our problem. Cant ask for more

  • Review 104 (2024-01-20 - Rating: 5)

    Fast. Friendly expert repair service

  • Review 105 (2023-07-06 - Rating: 5)

    Technician showed up on time despite me being late, upfront pricing and even worked to haul the equipment as it was in the garage and not in the hallway as needed. Highly recommend for a smooth, stress free install.

  • Review 106 (2024-09-16 - Rating: 5)

    Great

  • Review 107 (2021-04-11 - Rating: 5)

    Deans team was excellent! He employs some great guys to compliment his team. Dean was quick to come out and look at what we wanted done. The estimate was prepared and sent in a couple of days. They got our house painted in a couple of days and our deck built in three days. They are all friendly, hard-working, dependable folks. Great work! Give them a call. You will not be disappointed!

  • Review 108 (2021-04-19 - Rating: 5)

    These guys are great! Did a fantastic job for a great price! They work with you and give you all the best options! Helped install my Nest thermostat and changed all of my light bulbs in my recessed lights. Came back couple weeks later to make sure everything was perfect and made minor adjustments! They do not miss a beat or leave until everything is perfect! A+++

  • Review 109 (2024-04-27 - Rating: 5)

    Fast service. Excellent technician

  • Review 110 (2024-05-16 - Rating: 5)

    Extremely pleased with the work

  • Review 111 (2022-08-04 - Rating: 5)

    This should be titled: Stupid homeowner gets rescued by Trusted Home Experts!! Fantastic job!! After cutting the wrong copper line, I put away my DIY toolkit and the expert took over! Dean…you are THE MAN!!

  • Review 112 (2021-05-08 - Rating: 5)

    I had them replace two light fixtures in my pantry that were broken. They had the new lights replaced by the next day. They even painted the ceiling where the old lights were. I am a satisfied customer!

  • Review 113 (2023-11-01 - Rating: 5)

    Very attentive and professional.

  • Review 114 (2024-03-11 - Rating: 5)

    Excellent washing machine repair!

  • Review 115 (2021-05-07 - Rating: 5)

    I had an electrical issue which was affecting a couple of my outlets. This company came out and provided a fix within minutes. Super job!

  • Review 116 (2023-12-30 - Rating: 5)

    Very helpful and courteous!

  • Review 117 (2021-05-07 - Rating: 5)

    The team came out and did a wonderful job painting my house. Quick and responsive service received.

  • Review 118 (2023-12-26 - Rating: 5)

    Prompt service

  • Review 119 (2021-07-29 - Rating: 5)

    This handyman company replaced my broken basement floor into ceramic tiles that I bought from Floor & Decor. They did a great job, very professional and high end results. Very recommended.

  • Review 120 (2021-06-28 - Rating: 5)

    I had a hole approximately 12 inches in diameter in the downstairs kitchen ceiling that appeared after a very bad plumbing issue that I had in my bathroom. The company came out and replaced all the drywall, painted the ceiling, and added back the popcorn style to the ceiling. The work looks phenomenal.

  • Review 121 (2024-01-12 - Rating: 5)

    Excellent explanation and service.

  • Review 122 (2021-05-07 - Rating: 5)

    My garbage disposal stopped working lastnight. I gave this company a ring the next morning. They came the same day andreplaced the garbage disposal. Their pricing beat everyone else’s around me. We are back in business. Big thanks to your team!

  • Review 123 (2023-07-01 - Rating: 5)

    Great service and professionalism.

  • Review 124 (2024-02-20 - Rating: 5)

    Quick, efficient, friendly

  • Review 125 (2024-04-08 - Rating: 5)

    Very professional

  • Review 126 (2023-07-29 - Rating: 5)

    Very efficient and responsive

  • Review 127 (2024-03-18 - Rating: 5)

    Quick to come out.

  • Review 128 (2024-01-31 - Rating: 5)

    Quick and perfect.

  • Review 129 (2023-12-29 - Rating: 5)

    Great service!

  • Review 130 (2023-10-02 - Rating: 5)

    Great service!!

  • Review 131 (2024-05-06 - Rating: 5)

    Professional

  • Review 132 (2023-10-31 - Rating: 5)

    Very professional

  • Review 133 (2025-01-10 - Rating: 5)

    Super helpful!