United Waterproofing

Located in Ridgefield, Connecticut

Address: 18 Highview Rd, Ridgefield, CT 06877, United States

Phone: +1 203-501-5053

Rating: 4.9

Services

On-site services
Wheelchair-accessible car park

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-18 - Rating: 5)
Absolute professionals. We had Matt come out looked at our flooded basement. We flooded in the August 2024 storm. 2nd time in 3 years absolutely brutal.He quoted me a very competitive quote. His guys came and demoed two feet of drywall in my basement and lament floor in basically 2 days. Got a dumpster filled and removed in that time as well.I was so impressed we had him upgrade our French drain pipe from a soft 4-6 inch one to a good SDR 8 inch pipe. (My old soft pvc pipe was crushed in certain spots and wouldn’t allow water to go and would back up)Again reasonable and timely. It was a major job. His team again super professional and super hard workers. They dug a 4 foot trench across my yard to the other side of the property(see pictures) I have an inground pool which made things complicated!It was an absolute pleasure working with Matt.We would highly recommend United Waterproofing. Honest quick and reasonable. He’s actually educated in this stuff and super experienced.Don’t bother calling Servpro. Call United Waterproofing! In my experience they were similar priced and local. But also Matt and team know so much more and can fix the reason why you flooded.

Review 2 (2024-12-03 - Rating: 5)
I cant speak highly enough of Jason and his team at United Waterproofing! I visited their work site for a client of mine, and was blown away by their all-hands-on-deck mentality!They are incredibly responsive, kind, and always go the extra mile to ensure you feel heard and understood. Their attention to detail is unmatched, and they make sure everything is done quickly and efficiently.Its rare to find a team so dedicated to providing the best service with such care and professionalism. If youre looking for a trustworthy and knowledgeable team, look no further than Jason and United Waterproofing!

Review 3 (2025-01-04 - Rating: 5)
I contracted with United Waterproofing to install a sump pump system as my basement walls would get damp when it rained. It was the first project we did on the home we bought. The team did an excellent job, and Matt was very knowledgeable and helpful throughout the process. He even helped me change out the damper to a quieter one as the noise bothered me. The team responded promptly when the pump started having problems a few years later, installing a new one at no charge as it was within the warranty period. I would definitely work with this company again when I am ready for some larger renovations projects! Thanks so much!

Review 4 (2024-12-17 - Rating: 5)
United Waterproofing does excellent work! It is a very professional, reliable and highly skilled company.We used their services years ago when water entered our basement near the bilco doors. We never had another problem in that area of the basement since then. This year, a water problem developed in the opposite half of our basement. I strongly suspect it was the result of the earthquake we had in New Jersey in April. There was a drought all summer, and if there was any rain at all, the basement had water problems. We called United Waterproofing because they did an excellent job last time. We were very pleased again. The team was highly skilled, well-coordinated, efficient, and very neat. It has rained since they did the work, and their system is functioning perfectly. I highly recommend using United Waterproofing.

Review 5 (2024-11-19 - Rating: 5)
United did quite a bit of outdoor drainage work to divert roof and landscape water away from the foundation of our home, repairedquite a few lengths of outdoor underground drainage, added decorative gravel, replaced a sump pump, and cleaned/disinfected a pretty funky crawlspace. Matt, the foreman on the jobs, was wonderful to work with -- knowledgeable, professional, personable, and always made it clear he was looking out for our best interests and and doing things in the most cost-efficient way. All work was performed in a speedy and professional manner and results have been very satisfactory thus far. Apparently United is subdivision of remodeler and contractor Ferrandino Enterprises which handles all sorts of residential and commercial construction work and I expect to be doing more business with them soon. Many thanks, and very satisfied with all work!

Review 6 (2023-09-26 - Rating: 5)
Matt at UW was punctual and quickly determine our needs. They got our work scheduled and completed sooner than I expected. The installers were careful, neat, tidy, and did an excellent job with our installation. 100% recommend.

Review 7 (2023-11-27 - Rating: 5)
Fantastic service! They were professional, fast and reliable, and they treated our house like they would treat their own. Very quality work!This fall after our basement flooded, I called United Waterproofing to find a solution to our ongoing basement water and moisture issues. Jason and his team identified a solution, provided me with a very detailed quote for a reasonable price, and scheduled me quickly. They did a superstar job. The basement is drier than I ever imagined. Jason’s team worked quickly to get the job done. Best of all --- they cleaned up and left the entire work area spotless! I would definitely call them again for future work!

Review 8 (2024-11-10 - Rating: 5)
United waterproofing are the only ones I trust for all my waterproofing projects. They have completed 8 for me. I highly recommend them!

Review 9 (2024-04-26 - Rating: 5)
Overall: highly recommended United Waterproofing. Only issues were related to scheduling.I recently hired Matt and United Waterproofing to address flooding in my garage and boiler room. Matt was able to come very quickly after I called to evaluate the issue and give me an estimate for the work. I had gotten estimates from a few other companies and UW came in at the most reasonable price while also addressing the issues more completely than the other estimates I received.The only issues with the project were related to scheduling. Due to a miscommunication with the office, the start date was delayed by about a month. On top of that, the start date was pushed back at the last minute, which was a bit inconvenient as I had to have my boiled disconnected for the work to be done and I could not reschedule the plumber, so I was without hot water for much longer than I needed to be to complete the work. The crew also arrived about 3 hours later than what I was told on the first day. However, once the crew arrived, they worked very quickly and were able to complete the entire project within the timeline I was told, so I cant complain too much. They also beautifully repaired the concrete that had to be torn up, as well as repairing my concrete path and brick wall, leaving them both much more attractive than they were before.I highly recommend hiring them, just be aware that things might get shuffled around at the last second.

Review 10 (2024-02-01 - Rating: 5)
We had a terrific experience with United Waterproofing especially during a very stressful time. Matt came the same day that we called, was very helpful and knowledgeable and got us on the schedule within a very reasonable amount of time considering the weather and how busy they are. We are very pleased with the work and would recommend United Waterproofing to anyone needing to waterproof their basement.

Review 11 (2024-08-18 - Rating: 5)
With our foundation sitting on a high water table, hydrostatic pressure did what it does the best …got us couple of inches of water in basement thru joints every time it rained ! Few YouTube videos and google searches later we knew we have to get us an “interior French drain system with sump pump “ ….found United waterproofing, they had 5-star ratings all the way already. So we hired them and they just backed up everything the reviews said….did an OUTSTANDING job for us - transparent no-nonsense approach, reasonable price, came in on schedule, were very thoughtful during entire process (which was a lot!) and knocked the “quality” ball out of the park ! Matt Needle, Willy & crew are what professionals with knowledge & commitment look like. Angela was super helpful . This firm is worth your time & money if French drain is what you are looking do in basement. Now to be honest, as I write this review I do wait for proof of the pudding:-) next rain is going to be our moment of truth…so fingers crossed. On the overall contract- Well done United Waterproofing team!Update : 8/182024 , 7inch rain recorded in our areas and our French curtain drains worked like a charm, keeping basement bone-dry ! Well done, Jason , Matt and UW team !

Review 12 (2024-03-14 - Rating: 5)
Matt and his team just finished our basement waterproofing, and the whole experience from initial contact to final delivery was excellent. Matt knew exactly how to address the issue we were having, delivered a reasonable and detailed estimate on time, was able to start quickly, and his team was done exactly on time. There were no surprises along the way, Matt was exceptionally responsive and helpful, and were very happy with the end result. Definitely do not hesitate.

Review 13 (2024-02-07 - Rating: 5)
Matt from United Waterproofing came right out the next day when our basement flooded. He was able to get his team in that night to do the cleanup. They came back to do the interior waterproofing and were finished in a timely manner. We highly recommend this company.

Review 14 (2024-10-02 - Rating: 5)
Did a great job. People were friendly. They cleaned up so well, we could not tell they were ever here.

Review 15 (2023-12-14 - Rating: 5)
We had basement flooding issue. Got it fixed by United waterproofing. Quoted price was reasonable. Work was done in a timely fashion. Had heavy rains just after the work was completed and we did not see any water in the previously troubled area in our basement. Hopefully it stays like this in future. Thank you United waterproofing for the job well done.

Review 16 (2023-12-21 - Rating: 5)
United Waterproofing did a great job for us. Their price was fair, their work was professional and it has held up through some particularly rainy weather. More than a dry basement, I am grateful for the peace of mind that I have now. They give a lifetime warranty for their work -- but I am not sure we will ever need to call them back. I highly recommend them.

Review 17 (2024-02-16 - Rating: 5)
United waterproofing has been a great resource for properties that have suffered water damage due to the heavy rains that the North East has been receiving. In addition to the basement waterproofing service the LLC also offers services for insurance restoration, water cleanups and the repairs that often need to be completed as a result of the water damage that has been occurring. United Water Proofing has been Top Notch and I have recommended them many times to people in need of there services.

Review 18 (2023-12-02 - Rating: 5)
I highly recommend United Waterproofing for their exceptional service in addressing basement leaks. The team efficiently installed sump pumps and conducted expert excavation to eliminate the issue. They also sealed the leak in the foundation and added a membrane to waterproof the area.Their proactive approach safeguards my basement, especially during rare high rain events of 7 inches or more. United Waterproofings professionalism and practical solutions have provided lasting protection, giving me peace of mind. I am grateful for their top-notch work and would trust them for any future waterproofing needs.

Review 19 (2024-04-03 - Rating: 5)
Outstanding service from start to finish! The team expertly installed our sump pump, showcasing efficiency, professionalism, and quality workmanship. Highly recommended for hassle-free waterproofing solutions!

Review 20 (2022-03-16 - Rating: 5)
This company is awesome. Our experience with Matt was extraordinaire from start to finish. United waterproofing was excellent to work with. They follow through, return phone calls, extremely knowledgeable and professional. We are very happy with the repair of our water problem in our basement. The diagnoses of the situation was spot on. Work was started and completed on schedule. The installers were hard working, timely and extremely neat. We needed a follow up to correct a small issue and we were taken care of. I recommend this company 100%.

Review 21 (2024-01-11 - Rating: 5)
They were able to get my project done earlier and for cheaper than other companies I got quotes from. Friendly and helpful staff. They cleaned up the basement and removed everything after they were done. Had another rainstorm the day they finished and there was no flooding or leaking.

Review 22 (2023-06-14 - Rating: 5)
We used United Waterproofing to install a sump pump and drainage system in our basement with water issues. They were very willing to meet with us to discuss our unique situation and what the possible options were for all aspects of the job. This is by nature a messy process, but UW did a great job of prepping the site and keeping dust only to where they were working. I would not hesitate to recommend them for their waterproofing work!

Review 23 (2023-07-21 - Rating: 5)
The team did a great job problem solving, they were in and out in a day and did thorough work. During excavation , they also noted a drainage issue unrelated to the job they were doing and they corrected that issue. We were happy with the service and with the completion of the project.

Review 24 (2023-10-20 - Rating: 5)
Excellent job in all respects. We have used UW on multiple projects. Very professional, met deadlines and went up and above to make sure job was done to our complete satisfaction. Highly recommended.

Review 25 (2023-06-22 - Rating: 5)
I needed to have my sump pump reconfigured to the outside and go to daylight. I made one phone call to the team and they sent a proposal with one day and showed up at my condo 5 days later. The men performed the work in a few hours and I was up and running. The best customer service I have seen in years

Review 26 (2023-07-22 - Rating: 5)
They installed a waterproofing system for us 1 year ago. We’ve had no issues until recently but the team addressed the issue quickly and went above and beyond to rectify the issue. Overall we are happy with their service and we hope to have a dry basement! Recommend them for waterproofing.

Review 27 (2021-10-15 - Rating: 5)
We had water damage in our basement after a storm and called United Waterproofing to waterproof our basement so that we wouldnt have water damage again. They upgraded our old waterproofing system in the basement. The quality of the materials and system was a significant improvement. Additionally, we had them waterproof our detached garage, which they did on the outside. Additionally, Matt was extremely responsive and walked us through all the work that was getting done daily. Excellent service! We highly recommend them!

Review 28 (2021-12-21 - Rating: 5)
The team at United Waterproofing exceeded my expectations. They came in and moved out all items from the area, completed work and returned all my items as I wanted them to be.They showed up punctually each day until the job was complete.At the end they wanted to be sure i was happy before they left.Professional, polite, thorough and communicative - 👍🏻👍🏻⭐️Highly recommend!

Review 29 (2021-05-07 - Rating: 5)
These guys are awesome. They were on site by 8am every day, very clean and very respectful. Jason checked in at the end of every day to ensure we are still happy and that work is being done at a high standard. They also impressed me as there were a few times where I thought “oh cool they’re done, looks great!” And then they’d come back to add just a few more finishing touches that were unexpected but greatly appreciated. We hope to use them again for a couple of other projects. Would highly recommend!

Review 30 (2022-05-31 - Rating: 5)
I cannot speak to the effectiveness of the system since it was recently installed. However, this review pertains to my dealings with the company as well as the install process itself. Matt is a pleasure to work with and made clear through his actions and communications that customer happiness is his number 1 priority. He was really a pleasure to deal with and never gave me a hard time. He was responsive and anything that i asked of him and his crew was done. The guys who installed the system were very nice and for all appearances did a good job. After the job was done there was one small thing that wasnt done the way i wanted it so matt came and fixed it himself. If i were to critique anything it was just hard to communicate with the workers since they only spoke spanish, but it was easily overcome with google translate. Thanks to matt and his team.

Review 31 (2023-12-12 - Rating: 5)
Great company to work with start to finish! Exceptional customer service. Finished the project today and we’re already requesting quotes for different projects. Looking forward to a water-free basement!

Review 32 (2021-05-11 - Rating: 5)
We discovered a water leak in their garage after all those April showers so we called United Waterproofing right away. They came to our house promptly and provided us with a reasonable estimate. Then they repaired the leak and installed a drainage system to ensure proper water flow away from the house. We highly recommend them!

Review 33 (2022-04-13 - Rating: 5)
Really great experience working with the United Waterproofing team. Excellent quality work, great solution and very fast / efficient turnaround. Recommend for anyone who needs waterproofing work done in their basement in the CT area.

Review 34 (2021-10-22 - Rating: 5)
Can’t recommend United enough. They were highly professional and honest, explaining all aspects of the job. Showed up on time and met all schedules. Very happy customer and would recommend to anyone who needs water proofing/repair work.

Review 35 (2019-08-29 - Rating: 5)
After a leak was discovered in our basement, I reached out to United Waterproofing after getting the run around from a well known competitor with whom I had previously hired for other projects. United Waterproofings team were professional and the foreman, Matt, was at the site each day and in constant contact. The project came in on budget and was done on time. and the quality was top notch. Highly recommended.

Review 36 (2021-09-01 - Rating: 5)
I called Jason for sump pump repair/ replacement. He was very prompt in calling me back , and after patiently hearing my concerns he gave a reasonable quote . As I was still at work , before I would get going with his company, my brother had someone else take care of it . I contacted him to let him know that, he was very courteous. In future I would hire his company servicesIf needled.

Review 37 (2024-08-20 - Rating: 5)
It hurts to see all the losses caused by the nonstop rain and flooding for the past 24+ hours.Last October or so, we had a huge rain (not this much), and our basement got soaked. we lost a lot of memories that we foolishly stored in the basement. Anyway, we reached out to a couple of well-known basement guys to permanently fix it. We stumbled upon United Waterproofing.. Matt, Jason, and their team came over within a day, impressively quick, and offered us multiple options. Within a few weeks, we got the French drain installed, and since then, we have had no issues with the basement.I thought of sharing this shout-out with a local small business. If anyone needs help with the basement, you can rely on these guys.

Review 38 (2022-07-20 - Rating: 5)
Matt and his team are stand up professionals. I would highly recommend them and use them again for general contracting work. Very happy with the transparency and communication throughout the entire process. Thank you again!

Review 39 (2023-01-14 - Rating: 5)
I had water in my basement and I wanted to be able to use it again safely. They put in a battery powered back up sump pump and some pipes. With all the rain we are having now my basement is dry and I can sleep at nite. Job well done!

Review 40 (2023-08-28 - Rating: 5)
Jason and his team did a wonderful job waterproofing my restaurant. His knowledge of construction and waterproofing is out of this world. I highly recommend Jason!

Review 41 (2023-08-28 - Rating: 5)
Overall great experience dealing with Matt and Angela. Work was performed on time as described. Highly recommend United Waterproofing!

Review 42 (2021-12-06 - Rating: 5)
Our basement flooded and the team came out in hour to dewater and start clean up. They quickly solved the issues and after only a week everything was cleaned up and repaired. The drainage system was fixed and we have had no issues since.

Review 43 (2022-04-13 - Rating: 5)
Excellent experience with Matt and the team. They came in on budget and on time. Cleaned up after themselves and did a quality job. I was very happy with the price and the quality of work.

Review 44 (2024-03-24 - Rating: 5)
Great job installing my double sump pump. Clean, efficient, professional and reasonable rates!

Review 45 (2021-05-02 - Rating: 5)
Hired this company to stop water intrusion into my garage. Work was done timely and my experience with them was excellent. I do not have any more water intrusion issues. Id definitely use this company again.

Review 46 (2021-12-20 - Rating: 5)
I had a flood in the basement and had to repair a lot of damage, company was quick to give me an estimate, quick with clearing the water and quick with rebuilding. Company was very friendly, clean and helpful. Highly recommend!

Review 47 (2018-10-22 - Rating: 5)
United Proofing was timely, friendly and professional. They did exactly what they said he was going to do! This is rare in contractors these days. I appreciate everything they did to take care of a bad situation for me. I will use them in the future.

Review 48 (2023-12-28 - Rating: 5)
They did an excellent job. They were thorough, timely and did a great job cleaning up.

Review 49 (2023-12-21 - Rating: 5)
The team was amazing (Matt and Angela).They did great work and we had a great experience throughout.

Review 50 (2021-06-17 - Rating: 5)
These guys are the best. They came out last Friday night to change out my sump pump which was not working. I highly recommend United Waterproofing.

Review 51 (2023-03-23 - Rating: 5)
Good communication from start to finish, work completed in a timely and a professional manner and price was very competitive. A very good experience overall.

Review 52 (2023-12-12 - Rating: 5)
Matt and his team did a fantastic job installing footing and french drain systems at our house. They started the job on the agreed-upon day, and finished it quicker than expected, without any apparent sacrifice of quality and no up-charges. The most impressive part of the whole experience was how responsive and communicative Matt was; he almost always answered his phone, responded to calls and texts immediately, and took the time to explain the process and answer all my questions. In my experience working with a wide variety of contractors/home improvement specialists, this is a true rarity and a breath of fresh air. 5 stars!

Review 53 (2022-01-06 - Rating: 5)
I user United Waterproofing to help me with some Waterproofing issues a few months back & the were great ! Highly recommend

Review 54 (2023-08-28 - Rating: 5)
These guys are the best at what they do. My basement is finally dry thank god!

Review 55 (2022-01-06 - Rating: 5)
Matt and his team were excellent! Awesome job !

Review 56 (2022-11-26 - Rating: 5)
Shortly after purchasing our home, we learned that our foundation desperately needed repairs and Waterproofing. United Waterproofing took care of everything from sealing holes, putting up a waterproof barrier, and installing a full drainage system throughout our yard. They also built a beautiful stone wall. Thanks to the exceptional work done we can now rest easy knowing our home is well protected from water damage, mold, and wildlife. This is the team to work with!

Review 57 (2022-10-15 - Rating: 5)
My parents house started flooding after their old drainage system around the house failed. We went to other companies and they wanted to rip up the remodeled basement and do this work from the inside! Jason (United Waterproofing) was the only person we found who really knew what they were talking about and proposed a quality job that made sense. I highly recommend United Waterproofing. They did and excellent job for us.

Review 58 (2024-02-17 - Rating: 5)
Excellent work!! Highly recommend

Review 59 (2022-11-03 - Rating: 5)
Alot of help during the winter season..they secured my home Wonderfully

Review 60 (2022-08-23 - Rating: 5)
United was great to work with. They finished on time, appeared to be very high quality work, and Matt was extremely active and responsive. I would definitely work with them again.

Review 61 (2023-02-09 - Rating: 5)
Great price & great work. Fixed leak in basement.

Review 62 (2021-10-01 - Rating: 5)
I had a sewer backup flood so my insurance recommended Jason and United Waterproofing for the water mitigation cleanup. Jason personally came over my house prior to the cleanup to walk me through everything that’s was going to take place. When the crew came to clean up the water they were prompt, professional and courteous. They were very efficient and careful with boxing up my belongings and keeping them secure. They cleanup after themselves and I had no issues whatsoever to complain about. They made a very stressful situation much better. I would highly recommend Jason and United Waterproofing to my friends and family. They do excellent work.

Review 63 (2022-09-08 - Rating: 5)
Very happy with our foundation waterproofing!! The crew that came was so hardworking, respectful, and did an amazing job.

Review 64 (2022-07-08 - Rating: 5)
Matt was very responsive to check on work they had previously done. Thank you

Review 65 (2022-12-07 - Rating: 5)
Matt and Angela were both very responsive and good to work with.

Review 66 (2022-11-30 - Rating: 5)
My experience with United Waterproofing has been nothing but excellence from my initial call to the finish. They would be the only call I would make if I ever had any issues in the future.

Review 67 (2020-12-31 - Rating: 5)
Jason and his team are AMAZING! We woke up to water in our basement on Dec 23rd. Jason from United Waterproofing came highly recommended, so we called and crossed our fingers that he would be willing to come out on a holiday. Jason was professional and honest (he didn’t take advantage of our desperate situation- water flooding our basement at Christmas). Not only did he diagnose the problem and give us a fair price, he offered to work on 12/24 and 12/26! His team jackhammered the basement, laid new pipes, installed pumps, and left the basement CLEAN! We couldn’t have asked for a better outcome to this huge and unexpected problem.