Great Northwest Installations

Located in Ridgefield, Washington

Address: 27318 NE 10th Ave, Ridgefield, WA 98642, United States

Phone: +1 800-309-5211

Rating: 4.9

Services

Identifies as Asian-owned
Identifies as veteran-owned
Identifies as women-owned
Online estimates
On-site services
Language assistance
Repair services
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-06 - Rating: 5)
Great Northwest Installation Company has the best office staff; they are very professional and caring. The technician, Austin, was amazing. He explained the ductless water heater we purchased very well and did a wonderful job installing it. After the installation, he took the time to show us how our water heater worked. Great Northwest Installation Company is the best. We are glad we called this company and had them come to our home. I highly recommend them to anyone. I would rate them a 10 and give them 100%.

Review 2 (2024-02-13 - Rating: 5)
Great Northwest Installations created a wonderful safe atmosphere. They were very respectful coming to our home to install a tankless water heater upgrade.The office staff worked with our schedule coming from Battleground to Southhill Puyallup can be a bit challenging but plumber Austin was on time, worked very efficiently and provided excellent customer care.The companies prices are more than far compared to those closer and better quality of work overall. We recommend this company!

Review 3 (2024-10-23 - Rating: 5)
I highly recommend Great NW Installations!!, they installed a heat pump water heater on one occasion and we were so impressed by the knowledge and workmanship that when our main drain was clogged we called them again.The care and concern, the workmanship, and Steves effort to make sure we understood all aspects of the process was much appreciated. From the beginning to the end clean up process, there was no doubt they were our plumbers into the future...PLUS!!!..the price was totally fair..Highly, Highly recommended..cant say it enough!

Review 4 (2023-12-13 - Rating: 5)
Just had a new tankless hot water heater installed because my old one was well used and given up on me. Had Austin come by and install a brand new one he had a good challenge ahead of him, but he tackled it beautifully, awesome gentleman very professional highly recommend these guys to anyone and everyone.

Review 5 (2024-09-09 - Rating: 5)
My experience with Great Northwest Installations was amazing! The entire team was very professional and did an excellent job in answering all my questions. I would highly recommend Great Northwest Installations as a company that displays high standards and integrity.

Review 6 (2024-01-31 - Rating: 5)
I knew I wanted to replace my 15-year-old gas water heater with an electric heat pump water heater; I just didn’t realize that the old water heater would start to leak before I could calmly do the required research to accomplish this task. I went to the Electrify Now website and contacted everyone on their list of recommended installers. Great Northwest Installations had by far the most knowledge about heat pump water heaters, converting from gas to electric, the best price and the earliest appointment. I spoke with Prima on Friday; I committed on Monday and Tim installed the water heater on Tuesday morning. I’m so excited to have this technology in my house and it looks great in the garage as well. Thanks for doing a great job!

Review 7 (2021-10-12 - Rating: 5)
Great Northwest did a great job at replacing my 15-year-old gas water heater with a new one. They were quick to schedule; Tim Bateman was on time and when finished, explained how the new system worked. Highly recommended.

Review 8 (2024-05-25 - Rating: 5)
I noticed water in my garage coming from the hot water tank. I bought the house in 2008 and had no idea how old the tank was, but it was obviously failing. I didn’t know what to do. I called Steve and Prima, the owners, and they asked me about the old tank and had me send a couple of pictures. Then they set me up with a time to come install a replacement. They quoted me a (very reasonable) price, and that was the price I paid. They knew just what to do. The installer arrived right on time and took out the old one, swept and cleaned out the spot, and put the new one right in. No muss, no fuss. These guys are great!! They got you!!

Review 9 (2024-01-19 - Rating: 5)
I highly recommend Great Northwest Installations. During the January 2024 ice storm I had a pipe burst. All the plumbers had long waiting lists. A friend recommended Great Northwest Installations. Steve was great on the phone and kept me updated about getting service. Their tech Tim was able to come even though my street was solid ice. Tim diagnosed the issue then went above and beyond by using my shovel to break up the ice in the driveway so he had a safe path into my house. He explained everything he did and gave preventative suggestions for the future. Five days without water is no fun. I wish I had called them sooner.

Review 10 (2024-11-01 - Rating: 5)
Great Northwest Installations did a wonderful job replacing my old natural gas water heater with a new hybrid electric one. They were here on time, installed the water heater and power supply in a clean and professional way, and were very helpful in explaining the features of the new water heater to me. They were also excellent at communicating with me from start to finish. I recommend this company.

Review 11 (2022-10-11 - Rating: 5)
Installed a water heater for me last year at a good price. Installer Tim was great. Less than a year later I experienced a manufacturer defect in the water heater, and Great Northwest took care of it. They ran interference with the manufacturer, got replacement parts expedited, and send out a tech (my buddy Tim again) to fix it within hours of the replacement parts arriving.

Review 12 (2022-07-08 - Rating: 5)
Tim installed our new Hybrid Water Heater yesterday, and we are absolutely happy with the results. Tim called us to let us know when he would arrive, and was prompt. Tim was professional and efficient, yet he took the time he needed to place the heater where it needed to be. As he worked, he continually double checked his work to ensure all was as it should be. after finishing the installation, he went through all of our water faucets to verify all was all right. He finished by explaining how the controls worked, and answered any questions we had.I would fully recommend Tim to anyone.

Review 13 (2023-02-01 - Rating: 5)
Austin was excellent, he had our new water heater installed and removed the old one in only a few hours. He walked me through the basic operations and made sure I knew how to maintain it before he left. Definitely recommend them for all plumbing, water heater, gas piping and appliance needs.Thank you to the Great Northwest Installations team!

Review 14 (2023-03-24 - Rating: 5)
Austin did such an amazing job installing our new heat pump water heater. We are so excited to save energy and reduce our carbon footprint! They were so professional and help notify us about federal tax credits to help pay for the install!

Review 15 (2022-10-20 - Rating: 5)
Replaced my hot water heater, and was very impressed with the installation service. Austin was friendly and informative, taking time to answer any questions I had. He called ahead of time to detail when he would arrive, and finished the job earlier than projected. Everything was great, and I would highly recommend based on my experience.

Review 16 (2021-08-14 - Rating: 5)
I had Tim Bateman, from Great NW install a water heater in my home. He was friendly, he arrived on time, and his work product was top notch. This install involved some extra plumbing and fitting work. Tim mastered the complications with ease and the finished job looks like it was done by a professional. I’d recommend them for certain.

Review 17 (2023-04-15 - Rating: 5)
Tim and Rob were a great team installing a new water heater for me. I liked the respect they showed for each other; the long- experienced one teaching the newcomer with patience and allowing him to practice new skills as they went along. I was taught the operation of the new heater and all my questions were answered quickly and kindly. Id give these guys 10 stars.

Review 18 (2022-12-28 - Rating: 5)
Made the mistake of letting my water lines freeze and split in a handful of areas, Great Northwest fixed it in less than two hours.Ive worked around contractors most my life, and have a healthy fear of being ripped off. These guys are honest, and truly make you feel like they care about you. No upsells, no telling me you need this and this first before we repair that.Brittney(customer service) was a life saver in getting me on the schedule the day after Xmas when everyone else had a week backlog.Steve(repair tech) kept in contact with me throughout the day to let me know when he would be by. He was super kind and handled the problem with ease. He even showed me how to fix a few simple things myself instead of paying him to do it.Couldnt ask for a better company to save my bacon. Im not a hugger, but Steve got one today.

Review 19 (2021-09-08 - Rating: 5)
The whole team did great work on getting us a new water heater. We greatly appreciated how communicative they were throughout the process. We had a minor concern about the setup of the condensate drainage system and they responded promptly and addressed our concern at no additional cost. The primary technician, George, was extremely professional throughout the job.

Review 20 (2022-08-02 - Rating: 5)
What an outstanding small company! Brittany was great arranging the installation of our hybrid water heater. Austin just left and did a tremendous job installing the unit and explaining how to use it. Great Northwest is amazing.

Review 21 (2022-06-29 - Rating: 5)
Tim, was my installer today was on time, did a very clean job installing my new new water heater was very fast at doing it and was very nice to talk to and very good at explaining how everything worked. Very satisfied with the job.

Review 22 (2024-10-01 - Rating: 5)
They repaired my main water line. Efficient, respectful, kind, pro. I’m so thankful!!

Review 23 (2024-04-20 - Rating: 5)
Great Northwest installed a new heat pump water heater for us just this past week, replacing our 23 year old existing one. They get 5 stars in EVERY area! From the onset, Prima, from the front office, made certain during the entire process we were completely informed about each and every detail. It was clear that the two installers, Tim and his helper, Austin, were complete professionals: their promptness, their care inside our home, their installation work and their knowledge shared with us after the job was finished. We would absolutely hire them again.

Review 24 (2021-09-11 - Rating: 5)
The installer did a great job and was very knowledgeable. He was polite and one you should be proud to have as your employee.

Review 25 (2023-05-17 - Rating: 5)
Tim installed our new a gas hot waterHe is very good Madness he did good job for us👍

Review 26 (2023-07-25 - Rating: 5)
I intentionally wanted to change my water heater into a heat pump water heater. Great NW was by far the most knowledgeable company I called for this newer technology. My house is relatively large and has a recirculating system installed. They advised me that this can be a problem with heat pump heaters (no other company even brought this up when getting quotes, but I was able to confirm this was an issue with a quick internet search), but Great NW knew of a work around and got it all installed in one visit. I can’t recommend them enough, especially if looking to change to a heat pump water heater.

Review 27 (2023-02-28 - Rating: 5)
Austin and Rob were awesome. Prompt, courteous and professional. My installation went off without a hitch. I highly recommend these guys!