Washington Water Heaters, Heating & Air Conditioning

Located in Renton, Washington

Address: 17152 116th Ave SE, Renton, WA 98058, United States

Phone: +1 206-622-3303

Rating: 4.9

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Repair services
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Comments

Review 1 (2024-11-12 - Rating: 5)
I recently had to replace my tankless hot water heater. It was 14 years old and not functioning well. I got quotes from four companies. I thoroughly interviewed the plumbers who would do the work. It was clear that Len at Washington Water Heaters was the most experienced and most qualified. The company also came in with a very good price. One quote was four times higher than WWH. (Make sure to do your homework!) Len and an apprentice completed the work is about four hours and my system works better than ever now. Len also discovered that my pressure reduction valve was set too low, so he set it properly and I love the increased pressure for showers. I have a rather complicated heating system and not everyone knows how to do this work. WWH can do any job - plumbing, heating or cooling. I highly recommend Steve (in management) and Len (the licensed plumber) for any job you need. They do much more than water heaters.

Review 2 (2024-11-20 - Rating: 5)
We had an excellent experience with Washington Water Heaters, Heating & Air Conditioning. Ryan, our technician, was outstanding! He arrived well ahead of our scheduled appointment, which was a pleasant surprise. Ryan installed our new water heater efficiently and took the time to explain everything he did, including the parts he replaced. His attention to detail and exceptional customer service really stood out. I highly recommend this company, and Ryan in particular, for anyone needing reliable and professional service.

Review 3 (2025-01-08 - Rating: 5)
Amazing customer from end to end! Noticed my 20 year old tankless water heater was leaking during the tail end of the winter holiday break; I left a message on a Sunday not expecting to hear back until Monday. Spoke with the person on call the same night of my original call, and he patiently walked me through everything. I was provided an estimate that evening and told they would try to fit me in as soon as possible, but most likely not until Friday. It’s Tuesday, and I now have a new and NOISELESS tankless water heater, that took two gentleman only four hours to replace. Incredibly professional, seamless service. Highly recommend! So thankful!

Review 4 (2024-11-16 - Rating: 5)
We called to find someone who could help us with our complicated need for a backup water heater on our geothermal heat pump system. The owner stopped by within two hours since he happened to live nearby and after review said we needed his best crew. Within a day we were scheduled and the all day job was completed. Len is a highly skilled plumber and I couldnt be happier with the quality of work and attitude he brought. We even made some instructional videos at the end of the day so I could remember the proper sequence to turn valves. Highly recommend, great service!

Review 5 (2024-12-30 - Rating: 5)
Great service, expertise and availability! We typically use another vendor that is more popular in Seattle but their pricing has sky rocketed and their customer service has gone down hill. Washington Water heaters was referred to us by another reputable vendor. The owner came out to service our tankless combi boiler. Did an excellent job! We will hire them again next year!

Review 6 (2024-11-22 - Rating: 5)
Prompt and Good work! They did such a good job with our home water heater that when our rental home needed a replacement we looked Kodiak up. They did not disappoint and replaced our rental water heater efficiently. Highly recommended!

Review 7 (2024-09-20 - Rating: 5)
Scheduling an appointment was a breeze, they were able to help me the following Day. Dewey the technician called in route to my house and arrived at the time he noted he would. He was very polite. Told me what I needed, even went out of his way to go get the correct size of Water heater. He did a very professional and clean job. Very polite technician would recommend and call back again if needed.

Review 8 (2024-11-21 - Rating: 5)
I had an amazing experience with Washington water heaters. I needed my hot water tank switched out and they were able to accommodate me with a few days and the technician who did the work was super personable and professional. Highly recommend this company!

Review 9 (2024-11-14 - Rating: 5)
I found WA Water Heaters after having a terrible experience with another local HVAC company and I’m a customer for life. They installed our water heater/boiler unit and have done routine and trouble-shooting maintenance for us. Scheduling is easy and their technicians are super knowledgeable and friendly.

Review 10 (2024-12-20 - Rating: 5)
I had an igniter failure on my Polaris water heater used for the hydronic heating system. Checked other companies and none of them can fix it. This company is able to reach same day and repair it quickly. Highly recommended

Review 11 (2024-08-27 - Rating: 5)
Hands down the best contracting experience or service experience Ive had in the greater Seattle area and I dont say that lightly.Price was perfect for a replacement and removal of a 50gal Bradford white. It was even $3000 less Puget Sound. I miscommunicated about how many stairs there were and was not made to feel bad, but asked if I could help and I was more than happy to roll my sleeves up and help get the units in out, not even 5 minutes of my time and effort in the end.Customer service was perfect with virtual autonomy about any decision that had to be made. Clearly communicated options, interesting discoveries that might need addressing found adhoc, and a professional experience throughout.I had my two young children that were not disturbed from their naps in the two hours Tom was present and working. He was even kind enough to share his experience as a dad of three girls when I had my own honest questions about being a dad to my own (1 year old and a whole life ahead of me to worry over) that he spent 20 minutes doing so told me anything I ever needed to know about his personal integrity and work ethic.Ask for a quote and schedule when youre ready and dont look back. You found your team and theyve got your back.

Review 12 (2024-11-04 - Rating: 5)
Tom showed up on very short notice and was extremely knowledgeable on all things tankless water heater. I definitely recommend this company. Responsive and courteous all the way.

Review 13 (2024-11-08 - Rating: 5)
Very professional work! The water heater installation was clean, fast and worked perfectly. I highly recommend Washington Water Heaters.

Review 14 (2023-09-18 - Rating: 5)
Tom at Washington Water Heaters was great to work with. He showed up quickly and on time to look at the job, got us a quote quickly, got us scheduled for the water heater replacement quickly, and showed up on time again for the install. Then, he quickly replaced our old tank water heater with a tankless unit and did a really nice job. Final price was exactly as quoted and within the price range I expected for the job, which was several thousand less than a quote I got from one of the national chain places. Tom is a nice guy, too, and didnt mind that I was hanging around and watching. Love our new Navien tankless water heater so far. Highly recommended.

Review 15 (2024-12-18 - Rating: 5)
Great service, the guys showed up on time and the installation was super quick. They also took care of a couple of extra items at no cost which was really nice.

Review 16 (2024-09-15 - Rating: 5)
Ryan did a great job in fixing our plumbing problems. He was professional and informed us of what the issues were and what it was going to cost to fix them.

Review 17 (2024-11-21 - Rating: 5)
Great company to work with, I have had them help with boilers, tankless systems and more. Very knowledgeable and professional.

Review 18 (2025-01-08 - Rating: 5)
These guys came in and efficiently replaced my gas water heater.They did a good job.

Review 19 (2024-10-11 - Rating: 5)
Recently Dewey service technician installed my water heater. He was professional and trustworthy, I highly recommend Washington Water Heater, the service exceeded my expectations.

Review 20 (2024-09-25 - Rating: 5)
Can’t say enough about the professional job they did. Great service and price. They went over and beyond. I will certainly use them again.

Review 21 (2024-12-23 - Rating: 5)
Tankless service with quick scheduling, techs were super helpful and informative, no upselling. Will hire again in two years!

Review 22 (2024-09-26 - Rating: 5)
Excellent work! Dewey gave me all the options I had and allowed me to make a decision that suited the needs of my home. Highly recommended!

Review 23 (2020-06-02 - Rating: 5)
My old water heater was leaking. When the technician came, he found that the guy who installed the AC for our house ran the pipe too close to the water heater. The tank he had would not fit. He made a phone call to check if the suppliers had the tank that could fit the space, went out to get the tank, came back in about 45 minutes, installed the new tank for me, making sure that the release valve is accessible, left the place in a nice looking condition. To me, thats an awesome service.

Review 24 (2023-12-11 - Rating: 5)
These folks are excellent! I needed a replacement water heater (mine failed and leaked all over). I called on a Monday and had a new water heater installed by end of day Tuesday. The price was fair and the installers (Drew & Corbin) were fast, professional and very helpful. Highly recommend.

Review 25 (2024-10-26 - Rating: 5)
Extremely responsive and professional, transparent on options and pricing, were quick to schedule, did great work, answered any questions we had, and were just plain nice. Couldn’t recommend any higher!

Review 26 (2024-11-27 - Rating: 5)
Fantastic! After. Power went down during the storm the we’re here the next day to get my on demand hot water tank up and running!! Thank you

Review 27 (2023-08-16 - Rating: 5)
Got a few bids to replace our old tankless water heater. Called Washington water heater and the owner came to see our system. His bid was $1500 less than the others. When they came to do the work, the next day, they found that there wasnt a need for a certain part. So when it was all done it was another $300 less. They were quick, professional and very nice people. I would refer them to anyone. Work was fantastic.

Review 28 (2024-10-21 - Rating: 5)
Only issues i have had is with their suppliers. Nothing they can do about it. Available when we needed them happy to have them supporting our home.

Review 29 (2023-05-06 - Rating: 5)
We had a tankless water heater installed to swap out an old hot water tank. Washington Water Heaters was quick to respond and schedule an appointment for a bid. Tom was great at sharing details about the work and was by far the most knowledgeable. We will definitely be using them again if we have other jobs. Great knowledge, great pricing, great work.

Review 30 (2024-09-08 - Rating: 5)
All reps were responsive and a pleasure to work with, and we are happy with the services completed.

Review 31 (2024-10-11 - Rating: 5)
Showed up on time, was professional and completed the work in a very reasonable time for a fair cost. Will use them again when needed.

Review 32 (2024-10-31 - Rating: 5)
Excellent experience! They were able to isolate the issue and walked us through every step.

Review 33 (2024-09-18 - Rating: 5)
Prompt, knowledgeable service. Will keep using this team to keep my tankless heater in tip top shape.

Review 34 (2022-02-01 - Rating: 5)
We had our water heater replaced when we bought our first home. Washington Water Heaters had great customer service and was honest about our best options. The technician was fast, and helped me understand all I needed to know about the heater and some additional tips about the pipes in our home. I was surprised one guy did it all on his own! Great job, and I wouldnt hesitate to reach out again.

Review 35 (2023-04-05 - Rating: 5)
Washington Heaters installed a new tankless system in my house to replace the 17 tyear old system. They did a fantastic Job. Why you ask?Other Plumbers quoted as much 2 times their price...yes really! Others quoted misinformation like I would have to remove and re-route our old venting system. Nope. The install neatness and simplified pipe routing looks like a real pro did it! They are Pros! Plus we had a few unexpected problems with noise in our waterline system (not their fault) after install but they stuck with us to help figure out a solution to fix this very annoying water hammer problem that kept us up at night.You will enjoy working with them...& be comforted by-- they Know what they doing when it comes to tankless installations.

Review 36 (2022-10-04 - Rating: 5)
Crew showed up at scheduled time and immediately got to installing new tankless water heater. Work proceeded smoothly and installers were more than glad to answer all my questions. The finished install looked professional with quality components and meshed nicely with the existing furnance/heat pump. Crew took the old water heater tank and cleaned up the garage as if nothing had happened. Certainly, would recommend giving this company a call!

Review 37 (2021-01-24 - Rating: 5)
We found some leaking water underneath our water heater. Called Washington Water Heaters, they sent Dewey same day to check. The water heater was fine. It was the valve on top of water heater that cracked. He immediately set up appointment for us. Within a couple of days, owner Steve came too helped replace that leaking valve and our old main valve that couldnt totally shut off water. Steve even taught me to spray foam to fill the gap preventing mice from crawl space. They charged reasonable price. The appointment scheduling was well-organized. We are very happy with their service!

Review 38 (2024-09-16 - Rating: 5)
Tom is a great plumber. Reasonable prices and really great work. Friendly and helpful. I will only be using this company from now on.

Review 39 (2019-08-01 - Rating: 5)
EXCELLENT SERVICE! I cannot say enough about my experience with Tom and Steve. We had a situation where our water heater needed to be completely replaced pronto! I called and chatted with Steve and they were able to service me right away. They are very professional and knowledgeable. Everything was top notch. I am grateful to have been referred to them. Highly, Highly recommend!!!

Review 40 (2024-12-23 - Rating: 5)
Len is great. Very helpful and knowledgeable!

Review 41 (2019-11-16 - Rating: 5)
Great service, best price awesome timing. Tom and Steven came out to handful of jobs. I initially was only going to get my water tank replaced but i got my hvac serviced as well as some plumbing done. They came out very quickly got everything done at once, and gave my some good consultation on what some things i wanted to get done in the future!

Review 42 (2024-08-30 - Rating: 5)
I had Tom at Washington Water Heaters come back a second time to install a new toilet and upgrade other plumbing items in my home. See my first review below for a new water heater installation from Toms first visit. I had Tom back because hes excellent! Hes very hard working, honest and knows exactly what he is doing. I will recommend Tom at Washington Water Heaters to all of my friends, family and coworkers. Competence, integrity and skill!**Great experience with water heater replacement! Tom was wonderful. Toms apprentice Corbin was as courteous as could be. It was the hottest day of the year, mid-high 90s, and no AC. The room they had to work in was miserably hot and they had to work in tight spaces. They were very professional, knowledgeable, hard working and pleasant to be around. Their price was exactly as quoted. Corbin had to crawl under the building to reach the water shutoff and he still remained in good spirits. I will absolutely recommend Tom at Washington Water Heaters to family and friends. The experience was above and beyond what I had expected!

Review 43 (2022-06-10 - Rating: 5)
I have needed their assistance multiple times now and it’s been a great experience. They are helpful and friendly and in a situation where I thought I needed a new water heater, they sorted out the problem without having to replace the water heater. When it’s time to be replaced, I know who I’m calling. I would recommend to anyone.

Review 44 (2024-12-08 - Rating: 5)
Great professional team! Reasonable prices.

Review 45 (2024-12-09 - Rating: 5)
Excellent service by brian!! He was very knowledgeable and thorough with his work of fixing my water heater.

Review 46 (2020-07-07 - Rating: 5)
Needed to replace an old water heater and sent our 6 request for quotes on Yelp. Tom responded super quick and took time to answer my questions. He was knowledgeable and made getting what I needed super easy. Install took a few hours with covid no contact. Clean install and super professional. Would highly reccomend these guys.

Review 47 (2024-10-09 - Rating: 5)
The only people who knew how to fix my water heater. I have a GE and it had a light saying the anode rod needs replacement. I got a bunch of run around from other places. This was the only place who knew what I was talking about, got the part, arrived and did the job in a timely manner, answered my questions and now I got about 3 more years on this thing, one hopes. Grateful for the people who work here!

Review 48 (2024-12-06 - Rating: 5)
Came out the day after I called. Did a good job diagnosing and fixing the problem as well as educating me. No complaints.

Review 49 (2024-11-11 - Rating: 5)
Great job with new install and very professional!

Review 50 (2024-09-18 - Rating: 5)
Service was on time, communication was excellent.They performed exactly how a service business should.

Review 51 (2022-03-05 - Rating: 5)
Would highly recommend Ben and Western water heater co. He worked to trouble shoot the problem far above and beyond what others have helped and prevented me from spending thousands more! Can’t say enough good things about their customer service. Their prices are also cheaper than several others I received quotes from, all good things!

Review 52 (2021-07-08 - Rating: 5)
I called on a Friday afternoon when our AC started dripping into a room of our spa two days after the heat wave. It reached 90 degrees inside in hours. A tech came put at 5 p.m. and fixed it and showed us how to maintain our vent filters. They were so nice and our spa was cooled off by the time they left. I will always recommend them!

Review 53 (2024-09-23 - Rating: 5)
Would not hesitate to recommend. Quick. Responsive. Knowledgeable.

Review 54 (2024-09-27 - Rating: 5)
Great communication very prompt serviceVery easy to deal with

Review 55 (2024-10-22 - Rating: 5)
Great experience very knowledgeable

Review 56 (2021-07-28 - Rating: 5)
Outstanding service. Gave me the best price after multiple quotes from other vendors, installed great equipment, with excellent installation, and all done when promised!

Review 57 (2024-11-21 - Rating: 5)
Expert, friendly service!

Review 58 (2024-11-14 - Rating: 5)
Knowledgeable, professional and a great value.

Review 59 (2025-01-09 - Rating: 5)
Prompt and helpful service!

Review 60 (2022-11-22 - Rating: 5)
The owners were professional in every way. When I called to have a concern checked out, one of them responded within a day.

Review 61 (2024-09-06 - Rating: 5)
Prompt, courteous, skilled in diagnosing the issue.

Review 62 (2024-10-31 - Rating: 5)
Fast friendly service.

Review 63 (2021-02-06 - Rating: 5)
Simply the best prices & best service for all plumbing requirements in the PNW

Review 64 (2022-03-30 - Rating: 5)
I had the pleasure of working with both Jeremy and Tom on a peculiar request I had about increasing gas pressure in our gas line. Tom spent the most time working with me and I found him not only professional and courteous, but also generous with his time, really making an effort to understand the nature of my request. Ultimately, after a service call to take a gas pressure reading, Tom helped me understand I didnt need to make any changes to our line. While this wasnt a large job, I certainly felt that Tom and Washington Water Heaters are a knowledgeable and customer service-oriented company Id be happy to work with again.

Review 65 (2022-01-28 - Rating: 5)
After a bad experience with another provider, we switched to Washington Water Heaters for our furnace and water heater maintenance needs. They have done a great job keeping our systems maintained at a very reasonable price. Recently we had them upgrade our systems to include central air. They did a great job and we are looking forward to a nice cool house next summer!

Review 66 (2022-05-26 - Rating: 5)
This company is amazing. Showed up on time, great communication, our Tech was Len, he was a wealth of knowledge, professional and worked every second he was here, he truly went above and beyond for us!!

Review 67 (2020-08-24 - Rating: 5)
Steve came out and did a great job installing our new water heater. He was knowledgeable and answered all of our questions.

Review 68 (2020-05-02 - Rating: 5)
We called Washington Water Heaters to service our Noritz tankless water heater. The problem turned out to be a little more complicated than was first anticipated. The techs at Washington Water Heaters went the extra mile to research the problem and made several visits to make sure things were right. We couldnt be happier with how they handled our repair. We would recommend them to anyone with a tankless water heater.

Review 69 (2020-09-28 - Rating: 5)
Solid group of heating guys.

Review 70 (2025-01-09 - Rating: 5)
I had an intermittent problem with my water tank. They assessed the problem and they quickly put things to right. I would highly recommend them.