Roto-Rooter Plumbing & Water Cleanup
Located in Renton, Washington
Address: 4508 NE 4th St Ste A, Renton, WA 98059, United States
Phone: +1 425-507-9522
Rating: 4.8
Services
- On-site services
- Repair services
- LGBTQ+ friendly
- Appointment required
- Credit cards
Categories
- Plumber
- Contractor
- Drainage service
- Excavating contractor
- Repair service
- Water damage restoration service
- Water filter supplier
- Water softening equipment supplier
- Water testing service
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-11-30 - Rating: 5)
I had an emergency pipe leak and I called Roto Rooter since they were the first search on Google for my area. They said they could have someone out within the next hour or so. Being the thanksgiving holiday weekend, I was not expecting anyone to come out quickly. Florin was able to to come out to my house and assess and fix the damage with two hours of my initial phone call. His initial quote was accurate and he made sure I know from the beginning what he planned to do. I am very happy with the service I received today. They also called me shortly after my initial call to see if I also needed water mitigation, which I luckily did not, but was great to know that is one of their services as well. Great company to call for an emergency and I will be calling again for my future plumbing needs! -
Review 2 (2024-12-14 - Rating: 5)
Josh and the team were very helpful and urgent to help us resolve our late night emergency! Despite of late night call, the team was at hour place within an hour. Josh went above and beyond by temporarily fixing our leaking pipe and then coming back next day with the necessary parts to finish the job! We appreciate the teams’ urgency and professionalism with our request, thank you! -
Review 3 (2024-12-05 - Rating: 5)
Scott.C did an incredible job in our emergency situation. He was friendly, professional and efficient during the job and his knowledge in his profession exceeded all expectations. I would highly recommend him to anyone. The team at Roto-Rooter has been incredible and I would recommend there companies business to anyone reading. -
Review 4 (2024-12-11 - Rating: 5)
Sam Leonte was efficient, very informative and friendly the whole time. He finished the job earlier than expected and thoroughly tested his work to ensure there were no misses. He worked extremely clean as well. I would definitely recommend working with him. -
Review 5 (2024-11-30 - Rating: 5)
Scott was great. He was polite, articulate, knowledgeable and helpful. We were very pleased with his service, and since weve been customers with Roto Rooter for the last 20 years, I guess now well shoot for another 20. -
Review 6 (2024-12-11 - Rating: 5)
Fred did a great job fixing our water heater. He was professional, explaining everything to us. We are extremely pleased with his work and will call again if we ever need anything. -
Review 7 (2024-12-17 - Rating: 5)
Great experience with Roto Rooter! The technician, Rashard, was professional and knowledgeable. We had both the flange and wax ring replaced. A part got loosened in the repair process. Sam came back the next day and fixed the problem free of charge. He was very helpful and thoughtful. -
Review 8 (2024-11-30 - Rating: 5)
I truly appreciate a technician who knows what he’s doing and is not afraid to explain how the plumbing system works - no BS and no trying to upsell anything. Toan was honest, to the point and solved my problem with the drain system when my kitchen sink got backed up. He answered all my questions with so much patience and explained things as he worked on them. I could see that he not only knew what he was doing but he also had great customer service - and I am not the easiest customer to work with since I ask a lot of questions and have little patience with under skilled technicians. Toan was fantastic and made the high cost feel worth the service. I would highly recommend him to anyone needing drain clearing service and will request him for any future calls. -
Review 9 (2024-12-09 - Rating: 5)
Had a drain backup in my basement. Gio arrived within 30 minutes worked quick and clean and fixed the issue. He gave me plenty of options, explained each one and was out before I knew it. A truly professional experience. I have and will continue to call Roto Rooter for any future needs! -
Review 10 (2024-12-23 - Rating: 5)
I needed a quick kitchen faucet upgrade so decided for Roto-Rooter for the very first time, booking an appointment online. Just as described in their website, I got regular SMS updates on the whereabouts of my assigned technician, Joshua, who performed a very professional job. He went to get some adaptor valves to match my new faucet and came back with everything needed to get the job done. Upon finishing he asked for any additional plumbing needs for which I will seriously consider hiring him again. Highly recommend! -
Review 11 (2024-12-03 - Rating: 5)
I worked with Toan (6849) to address a kitchen sink that would not drain. He was upfront with the cost and work, and full of tips for how to maintain the system. I appreciated his professionalism, speed with work, but patience with explaining things. I would be happy to work with Toan again for future issues -
Review 12 (2024-12-13 - Rating: 5)
Sam did an excellent job! He came and fixed everything needed after investigating what was wrong/source of water leak. He explained everything clearly and answered all my questions. Definitely recommend! -
Review 13 (2024-12-04 - Rating: 5)
After Fred saved us several winters ago when our pipe burst, we called him back to replace a failing water heater and a leaking pipe. Just can’t say enough good things about Fred and his excellent customer service. -
Review 14 (2024-11-30 - Rating: 5)
Had a great experience with Joseph. He was professional and fast, while explaining every step he was taking. Will definitely use him again. Great service!! -
Review 15 (2024-12-10 - Rating: 5)
Blake and his partner were absolutely amazing. They made a stressful situation tolerable for us. We will absolutely be returning customers if they are all as awesome as the 2 tonight -
Review 16 (2024-12-09 - Rating: 5)
Toan 6849 came out and did an awesome job , got us back in business. He was very pleasant and great to work with. Thank you so much Toan! -
Review 17 (2024-12-02 - Rating: 5)
Gio came to my home today to help with a pipeline concern. He listened to me and provided a best solution for the present and offered some long term advice. Gio has been to my home prior to this visit and each time, has been polite and efficient. -
Review 18 (2024-12-16 - Rating: 5)
Techs showed up on time and were very friendly and professional. They cleared my main drain line after another company said they couldn’t do it. They did a thorough job and I’m very satisfied. -
Review 19 (2024-12-03 - Rating: 5)
Scott was awesome. They provided extremely prompt service, explained the fix without fluff, even told me what tools and parts Id need to fix it myself if it ever happens again. -
Review 20 (2024-11-29 - Rating: 5)
Mostapha was prompt, thorough, and professional. I scheduled service from 8-10am and he was finished before 10. Great job. -
Review 21 (2024-12-26 - Rating: 5)
Plumber was able to come Christmas Eve and helped avoid a crisis. Super grateful to company and plumber for working when most other places were closed. -
Review 22 (2024-12-12 - Rating: 5)
Giovanni was very courteous, he explained what was the best way to handle the situation, showing me how the sewer line was routed and was blocked. I would call Roto Rooter again! -
Review 23 (2024-06-24 - Rating: 5)
Scott was very nice and courteous. He was able to tackle our plumbing problems with ease and confidence. He even provided us with tips on how to maintain a healthy plumbing system. Our pipes were back and better than ever within 2 hours of calling for help, you just can’t beat that service! -
Review 24 (2024-11-29 - Rating: 5)
Fred took care of clogs and a broken faucet for us very quickly. He was super friendly and helpful. Absolutely recommend. -
Review 25 (2024-12-04 - Rating: 5)
I’m putting Josh on speed dial! He fixed two running and/or leaking toilets, a leaking utility sink, and a leaking garbage disposal. Josh double-checked and tested his work. Great job! -
Review 26 (2024-12-02 - Rating: 5)
Toan was prompt, friendly and professional. It’s stressful enough to have the main line clogged and backing up into a sink. He was able to clear the line within an hour. Lifesaver! -
Review 27 (2024-06-12 - Rating: 5)
Scott is truly amazing and incredibly informational. His service is top-notch, providing not only efficient solutions but also educating customers about their plumbing systems. He is very knowledgeable and takes the time to explain the issues and the best ways to address them. Overall, Scott at Roto Rooter goes above and beyond, making sure customers are not only satisfied with the service but also well-informed about their plumbing needs. -
Review 28 (2025-01-05 - Rating: 5)
Austin was amazing! Very thorough and explained everything very clearly. Thank you so much! -
Review 29 (2024-05-27 - Rating: 5)
Justin was not only professional and quick. He was really personable and pleasant. He explained clearly what he was going to do without using terms that only a plumber would know. I really appreciated his demeanor while working and input he gave to help us not endure problems in the future. I will call and ask for him every time we need help. -
Review 30 (2024-06-02 - Rating: 5)
Roto-Rooter technian Scott Thomas came out (on a Sunday!) and took care of several issues I was having with leaks, a running toilet, and a slow drain. He did it all! Scott was professional and let me know what he was doing, the cost to me for parts, and what the causes were. He cleaned up every area he had been in before he left. He triple checked all work done and made sure I confirmed the work had been done to my satisfaction. I will be recommending Roto-Rooter (Scott!) to family, friends, and neighbors. Thanks for a job well done! -
Review 31 (2024-01-30 - Rating: 5)
I was able to quickly schedule an appointment online & they came to provide fast same day service. The technician arrived right on time, and the issue with my leak was identified & resolved in less than an hour. Fair pricing, and Im confident in the repairs done. Thanks for the help! Excellent work -
Review 32 (2024-11-17 - Rating: 5)
Not my first experience with Rooter Rooter; alway leaving me very happy & glad I called them. -
Review 33 (2024-06-17 - Rating: 5)
Have used Roto Rooter for several work emergencies and each time the service was great! Professional, on-time and very thorough. Work was completed as bid by Clayton and no hiccups. Would use again. They go above and beyond! -
Review 34 (2024-12-10 - Rating: 5)
Wonderful service and Toan was a very good Technician. Job done cleaning done A high recommendation. -
Review 35 (2024-06-11 - Rating: 5)
Successfully fixed water-heater leakage, and restored hot water. Chill and funny workers -
Review 36 (2024-12-11 - Rating: 5)
Roto-Rooter did a fantastic job and I will let my friends know that they do a. Fantastic job. -
Review 37 (2024-02-13 - Rating: 5)
Our main sewer blocked up and I had a plumber come out who could not resolve the issue. I called Roto Rooter and they sent Steve who arrived in a couple of hours and explained the situation very clearly to me and was able to clear my line. They did a detailed video showing my problem as a scaling cast iron pipe.I think the price was reasonable and both technicians were professional.I would definitely recommend. -
Review 38 (2024-12-15 - Rating: 5)
They found the leak!!! So happy to find out the problem, on a Sunday, and it was close to the Holidays! Thank you! -
Review 39 (2023-11-14 - Rating: 5)
The gentleman who replaced our shower cartridges (Fred) was courteous, efficient, and thorough. He successfully tackled a tough job and ensured all repairs functioned correctly before departing. Couldnt ask for better service but quality work doesnt come cheap. -
Review 40 (2024-12-07 - Rating: 5)
Giovanni is professional and friendly. He was knowledgeable and fast and clean. -
Review 41 (2023-11-20 - Rating: 5)
Fred came out, diagnosed the issue within first 15 min, told me my options, picked up the parts, and fixed my issues. He worked efficiently and cleaned up everything behind him. It was a Saturday and I was worried I would have to wait until the week like the other places I called but now we are back up and running within a few hours of me calling! I was very impressed with Fred’s expertise and professionalism and would use Roto-Rooter again. -
Review 42 (2023-02-25 - Rating: 5)
The company offered very quick response time to our clogged sewer issue. Within two hours, Joe arrived. He was professional and courteous. His set up was quick. He was able to clear the issue, restoring smooth flow again.I was given the senior discount, which helped take the sting away.They also gave a free scope to ensure the clog was taken care of. -
Review 43 (2024-06-08 - Rating: 5)
They were available after normal business hours and their technician Phil arrived quickly. Even stayed until midnight to unclog a difficult main line. -
Review 44 (2023-12-16 - Rating: 5)
Farnood and Dylan arrived promptly, were extremely professional and courteous, they did an excellent job and answered any questions I had. I would 100% recommend these two gentlemen and this company again for any future issues. -
Review 45 (2024-12-11 - Rating: 5)
Friendly, professional technicians. They came in and cleared the drain quickly. -
Review 46 (2024-12-16 - Rating: 5)
Roto rooter has been strong support for any plumbing issue. They are professional and their pricing are reasonable. I highly recommend to anyone need plumbing services. -
Review 47 (2023-06-07 - Rating: 5)
We had a clogged main sewer line. Roto-Rooter was able to have someone at our house within an hour and the communication was professional and clear.The technician, Garrett, was friendly and did a great job. He was respectful of our property and cleaned up well after he was done. When he encountered some challenges due to the age of our house and questionable past plumbing work done, he consulted with his office to make sure the job was done right.We are very pleased with the work performed. -
Review 48 (2024-07-06 - Rating: 5)
Service was done the same day I called, thankfully since the problem was a clogged toilet. The repair was done promptly and clean. I was satisfied with the service. -
Review 49 (2024-01-15 - Rating: 5)
Sam was amazing. Yike, I had a frozen pipe issue. Roto-rooter sent Sam out within 2 hours.Sam explained what he needed to do and completedthe project in less time than I expected. Thanks Sam. -
Review 50 (2024-12-21 - Rating: 5)
Austin did a great job. He talked us through every step and was very friendly and informative. He cleared out the sink drains and we now have a working sink! -
Review 51 (2024-05-20 - Rating: 5)
Josh showed up promptly and took care of the problem with an extra fluorish, leaving us with an extra shiny faucet and newly sealed hardware. Always happy to use Roto-Rooter! -
Review 52 (2024-05-27 - Rating: 5)
Polite knowledgeable on time called ahead everything a person would want on a plumbing repair . Justin came out on M memorial day Monday showed up promptly, diagnosed my problem and gave me a quote which was quite reasonable and then fixed the problem. -
Review 53 (2024-06-19 - Rating: 5)
Justin was helpful with info on what he thought might be causing our leak. He called before arriving and was in time and friendly. -
Review 54 (2023-12-03 - Rating: 5)
Roto Rooters are the most reliable plumbers you can get in town. My tooths crown fell in the sink while water flossing. This was on the thanksgiving weekend. I called a couple oe places and no one was available to come untill Monday morning. Roto rooters is the only company that provided service sent a plumber on the day of thanksgiving friday afternoon within 2 hrs of me calling. Plumber was very nice and efficient. They were so nice on the phone and kept me informed throughout the process on when they were coming. They saved me a lot of trouble. They are the best plumbers in town -
Review 55 (2024-01-11 - Rating: 5)
Fred did a super job installing a new water heater. He knew exactly what would work in my daughter’s apartment. He explained everything he was doing and made sure everything was working before he left. Very good polite too. -
Review 56 (2024-01-28 - Rating: 5)
When we called Roto-Rooter Saturday evening they answered the phone right away for our emergency. The technician CALIN arrived on time, he was very professional and solved our plumbing issue right away. Awesome service! -
Review 57 (2024-12-17 - Rating: 5)
Very professional and knowledgeable about our pipe issues. Went out of his way to figure out the cause and knocking kindly on neighbors door as well. Would highly recommend -
Review 58 (2024-12-14 - Rating: 5)
Scott and Clayton where very professional informative straight foward and honest -
Review 59 (2024-01-13 - Rating: 5)
Had our first plumbing emergency and Joe came out ASAP. Absolute stellar work. Everything was explained, and we were able to take a look at future proofing in the next few months. 🤙 -
Review 60 (2024-12-10 - Rating: 5)
Sam Leonte came out to fix my shower. It became evident that Sam takes pride in doing a great job and ensuring that the customer is completely satisfied with the work that was done. Sam was very helpful in explaining the process and I was comfortable knowing that the job was going to be done correctly. I highly recommend going with Roto Rooter and Sam for your plumbing emergencies. -
Review 61 (2024-06-09 - Rating: 5)
Very quick service and reasonably priced. Eli was very helpful and informative. Definitely would recommend to anyone needing plumbing services. -
Review 62 (2024-06-08 - Rating: 5)
Toan was great. He assessed the situation and was very efficient. We are extremely pleased with the service -
Review 63 (2024-02-09 - Rating: 5)
The technician was in and out in less than 30 minutes. They were respectful, courteous and gave me a lot of useful info to avoid issues in the future. Easy to schedule online also. -
Review 64 (2024-11-30 - Rating: 5)
Awesome service. Had a backup of sewage into my house late on a monday afternoon. Crew showed up within an hour and cleared my lines. Had a great experience working with Martin Nikolov to take care of my issues. And Marcel has been great to work with as well! -
Review 65 (2023-11-29 - Rating: 5)
We have had 4 experiences with Roto Rooter in the past 2-5 months due to old pipes. Marcus and Fred have gone the extra mile each time they have come to due expert work replacing old pipes in tight places. I would call this business again, especially if Marcus and Fred are available. -
Review 66 (2024-12-08 - Rating: 5)
Joe Rios is an amazing human and has an incredible work ethic. I have used Roto Rooter 3 times and each plumber did an amazing job, especially Joe Rios. Well done. -
Review 67 (2024-01-21 - Rating: 5)
Calin was friendly, polite, and got the job done quickly. We very much appreciated his hard work and would use Roto Rooter again. -
Review 68 (2023-06-09 - Rating: 5)
Roto Rooter was friendly, fast, efficient, and professional in all aspects of my job, from scheduling, to communicating, to doing the work quickly and thoroughly. I asked questions to learn and to try to prevent things in the future.He was knowledgeable and willing to share information. I will utilize their service any time it is required in the future. Thank you, Roto Rooter. -
Review 69 (2023-05-26 - Rating: 5)
Gio, from Roto Rooter came to our home within 1 hour of our service call. He was friendly, courteous, professional, knowledgeable and got the problem diagnosed and cleared in a little over 1 hour. We will not hesitate to call and request Gio should we encounter any other blockages in the future. -
Review 70 (2024-12-14 - Rating: 5)
Highly reccommed Martin and Roto Rooter. He is an amazing technician. Extremely honest and straight forward about discovering the problem with our plumbing. I always have a weird fear when calling a plumber, and can say 100% for certain that Martins help today has restored my faith in plumbers. He is not only trustworthy and experienced in his job but I am writing this reciew because I will recommend him to all friends and family for future service, and thought more people should call this company first when choosing a plumber. -
Review 71 (2023-05-31 - Rating: 5)
I had been having a few different issues with my toilet gurgling, and shower draining very slowly, so I knew I likely had a clog somewhere in my main sewer line. When snaking the tub myself didnt work I made an appointment with Roto Rooter and Gio showed up (ahead of schedule) and walked me through my options and was very patient with explaining how everything worked. Less than 2 hours later, my shower was draining and my sewer line was cleared. Very professional and quick service! -
Review 72 (2023-12-23 - Rating: 5)
Fred did a great job of dealing with my plumbing emergency on a Saturday morning. He was very professional and I really appreciated how he explained everything clearly. -
Review 73 (2024-03-22 - Rating: 5)
Fred knew exactly what to do when he came to check a hissing sound in our laundry room. He quickly opened up the drywall and replaced a leaking valve and was friendly and professional. Will use them again. -
Review 74 (2023-02-17 - Rating: 5)
Joe was very professional and he explained the process. Not only that he quoted me at first before doing the job and was very transparent. He was also caring and just a nice guy that you can trust to have in your home doing work. -
Review 75 (2024-12-14 - Rating: 5)
Sam was great. Fast, efficient and none of the BS upsell stuff the last guy tried to pull. -
Review 76 (2022-07-29 - Rating: 5)
We called for help expecting to have to wait due to worker shortage. What a relief to have help within two hours! The drain is unclogged and working well. Our technician worked in a focused manner and knew what he was doing. (I was ALSO impressed that Roto-Rooter recognized us as previous clients, which was about a decade ago!) Thank you. -
Review 77 (2023-10-16 - Rating: 5)
Toilet was clogged due to my kid(4 years old) putting hot wheel cars in the toilet and flushing it. They were 10 mins early, very prompt and very respectful. Will use them again if needed -
Review 78 (2023-01-03 - Rating: 5)
I poured wheat flour down the kitchen sink and clogged the drain pipe. 😭They were able to send someone out the same day to take care of it. The tech was easy to work with and has a great sense of humor. Didn’t cost me an arm and a leg. 🙂 Thank you, Roto-Rooter and Paul! -
Review 79 (2023-12-19 - Rating: 5)
Fred was very helpful in our emergency situation. I was shocked at the fact we were able to get same day service at such a short moment notice. -
Review 80 (2023-08-13 - Rating: 5)
Justin worked hard and was able to provide a solution to a difficult problem caused by very old copper pipes in a constricted space. I am very happy with the work he did. Would definitely work with him again. -
Review 81 (2024-12-09 - Rating: 5)
Giovanni was professional, on time and solved our drain problem. He also figured out why the drain was clogging and recommended some fixes to prevent this in the future. -
Review 82 (2023-06-05 - Rating: 5)
Gio came out within 1 hour of the initial call and quickly was able to diagnose the problem and fix it. In doing so he was able to identify an issue with the draining into our septic tank and recommend a way to prevent further issues from occurring in the future. -
Review 83 (2023-07-16 - Rating: 5)
Joe was amazing!! He really knows his plumbing and had so many great suggestions. He explains things simply and professionally. What a delightful guy...so personable and knowledgeable!! -
Review 84 (2023-06-09 - Rating: 5)
We needed immediate help too unclog a drain. Roto Rooter was able to be here in an hour and took care of the problem. A short time later another technician arrived to inspect the pipe with a camera. He determined that there was a separation in the exterior drain pipe which resulted in a proposal to fix the pipe. -
Review 85 (2023-11-16 - Rating: 5)
Plumber explained every step of the process and explained the need for all repairs. Very professional and outstanding customer service!!I will always choose Roto-Rooter. -
Review 86 (2023-05-30 - Rating: 5)
Called Roto Rooter to help solve a problem of slow drainage. Gio was ontime, very polite, very knowledgeable, and very efficient. Got an appointment first thing in the morning and Gio was there an hour later. Great job. Thank you. -
Review 87 (2023-06-17 - Rating: 5)
This is the third company we called and the only one that could fix our problem. Victor was professional and very thoughtful to our home to minimize wall damage to get to the pipes that were the issue. As with any service company you are at the mercy of the time window, but they called and gave a 30-45 min window when they were on the way. -
Review 88 (2023-12-30 - Rating: 5)
I didnt take long for a roto-rooter to get here after the initial call, even in the weekend. Fred was quick and efficient and explained everything he was doing. -
Review 89 (2019-09-14 - Rating: 5)
Scott was the technician that came out this morning. I haven’t received this kind of excellent customer service in a very very long time! He was so professional, polite and explained the work he did. He put on foot protection, didn’t leave a mess and shook my hand when leaving. I would like to request Scott if we need a technician to come out again. Thank you so much Scott!!! -
Review 90 (2019-10-24 - Rating: 5)
Scott was AMAZING, He was extremely informative and walked me through everything he was doing. He did a great job making sure I understood the process. I recently had a horrible experience with another plumbing Company the day before so I was dreading having another company come out. I’m very pleased with my overall experience! Thank you so much! -
Review 91 (2023-02-18 - Rating: 5)
Roto Rooter dispatch was friendly and efficient. Technician, Seth was on time, friendly and very knowledgeable. He was able to clear the line in a timely manner and explain the process. Outstanding service! -
Review 92 (2024-01-25 - Rating: 5)
2024 Review update: ever since I met Sam Leonte from Roto-Rooter, I knew I had a gem of a plumber. I’ve been using him for all of my plumbing needs and hands-down. He’s the best. He has come through for me on many occasions from emergency water leak control during winter pipe freezes to repairing entire supply lines after serious flood damage, to correcting faulty, installs from other vendors, which were causing serious carbon monoxide issues to personally inspecting my entire property while I’m away from home to check for leak problems and fixing them. Everything is always done with five star performance. Sam takes videos and captures everything with pictures and gives you detailed invoice and reports which is very useful if you need to file insurance claims or require records for future financial endeavors. Sam is a top-notch professional, and is so easy to work with. Aside from his expertise in the field, his personality really shines, and he cares about the people and families that he does business with. Through all these years, Sam is never let me down. His work ethic is top-notch, and his integrity is even better. If you live on the east side or anywhere near King County, do yourself a favor and give these guys a call, ask for Sam Leonte, you won’t regret it.Review from 2018: My experience with both the plumber Sam Leonte #1014, and the project manager Shannon Clausen were just wonderful. Both extremely professional, but moreover super courteous and friendly. Each one of them had a genuine, kind and caring disposition and made me feel comfortable and in very good hands. I was relieved that the team from roto rooter was willing and able to diagnose, assess, and repair/restore the damages to my home and plumbing system resulting from an incident involving water damages and flooding. Sam was even able to find and quickly address a secondary plumbing/sump pump problem that would have resulted in another disaster had he not nipped it in the bud.I came home from a long road trip visiting family in California and walked into the sound of non stop gushing water and a flooded basement. The last thing wanted to do was have to deal with the many complex issues involved in such a matter. Thankfully, after placing just one call to roto rooter they were able to execute all of the collaborative steps necessary to handle the entire emergency plumbing service with lifetime guarantee parts, accurate and thorough damage assessment, complete home and property restoration and preventative measures to protect against harmful bacteria, presence of asbestos, and mold. They also collaborated closely with my homeowners insurance so I didnt have to deal with mountains of paperwork, phone calls and emails. I was superbly taken care of from start to finish. Thank you Sam and Shannon and the entire team at roto rooter!!! -
Review 93 (2019-10-30 - Rating: 5)
I got my valves replaced pretty quick after a short call. John shows up right on time, explains everything nicely and did a very excellent job. Roto Rooter is the company I trust in. Highly recommended for the community. -
Review 94 (2020-09-18 - Rating: 5)
Excellent professional service. Sam, tech #4355 was our technician. He performed the unclogging of our sink. He was very efficient, he also sent a link to me about some mesh screens he recommended we use. He also brought a maintenance product, and demonstrated how to use it. Highly recommend Roto Rooter. -
Review 95 (2021-04-15 - Rating: 5)
Tech 6869 came out to unclog 2 drains and was able to get everything working quickly. He was up front about the charges and stuck to the amount he quoted. He was really nice and funny as well. I would definitely recommend this tech as well as the company. -
Review 96 (2020-09-10 - Rating: 5)
We had trouble with our washing machine on Sunday that turned out to be more than just a clogged filter. Some mystery black rubber bits that were probably a gasket somewhere came out when we flushed the hot water line, and then the hot water valve froze in the open position on Monday. We called in the morning and they got there within two hours on a long holiday weekend. They charged what I feel is a reasonable price for the service, wore a mask and maintained social distancing. Great service. I havent used them for non-emergency work, but they were good in an emergency. -
Review 97 (2019-10-13 - Rating: 5)
Great emergency service on a weekend! Tim Nelson was wonderful. Helped identify the original of the problem as well as fixing the immediate issue. Final cost was $200 less than a similar repair wed had done. Thank you! -
Review 98 (2020-09-18 - Rating: 5)
This is the 2nd time I’ve used Roto Rooter Seattle. Both times they were quick to schedule (even over Thanksgiving), friendly, professional, and quality work. They told me the price beforehand and actually stuck to it. I’ve been very pleased with their service all the way around. -
Review 99 (2023-11-11 - Rating: 5)
Fred was very helpful and nice. He was respectful upon entering the home and helped resolve my plumbing issue quickly. -
Review 100 (2020-09-10 - Rating: 5)
The service technician, Sam Deirdar, was very nice. Service was prompt, thorough, and on short notice. I was left with a preventative maintenance treatment to use on my pipes weekly to prevent this from becoming an issue again and Sam gave me detailed instructions on how to use this treatment, as well as other best practices to prevent clogging. -
Review 101 (2020-12-06 - Rating: 5)
We were having issues with our plumbing with water coming up a downstairs sink and out of the washing machine stand pipe. We called Roto-Rooter and were very happy with the decision. Moe arrived when promised and the dispatch team kept us up to date. Moe diagnosed and fixed the problem and we’re back in business. Really appreciate the quick, courteous service. -
Review 102 (2024-12-10 - Rating: 5)
Joseph was quick and efficient, as well as upfront and friendly. Thanks! -
Review 103 (2023-06-07 - Rating: 5)
Philip was very kind and efficient with cleaning out a clog! He communicated each step of the process and made sure it was fully taken care of. :-) -
Review 104 (2024-11-25 - Rating: 5)
Life saver for me!! They come fast and are really professional helping me detect the leaking issue! -
Review 105 (2019-09-06 - Rating: 5)
Giovanni and Kurt came out quickly with great communication about timing. They made an initial review with me and gave me a recommendation on service and cost. Throughout the service they provided great communication. At the end of the service they provided a great review and recommendations going forward. -
Review 106 (2019-10-19 - Rating: 5)
Pat at dispatch was probably the nicest dispatcher Ive ever talked to.Scott the technician was well groomed and professional. He advised that I stay and watch his work so I can understand Roto Rooters process in attacking the issue. His confidence put me at ease.Thank you Roto RooterBrad Summers -
Review 107 (2019-08-25 - Rating: 5)
They were very responsive and friendly. Aman was the Plummer and found the problem quickly. He explained what was happening and what he was doing along the way. Kept us informed of what we were paying for before he did the next step. Lucky to have them come out on a Sunday! Were very thankful and recommend them. -
Review 108 (2019-10-06 - Rating: 5)
We found a leak in our water heater and called Roto Rooter on Saturday morning. William (#1709) showed up in just an hour, immediately identified the problem, and started working right away. He finished the work much earlier than we thought, and showed us a few useful tips to keep the heater run longer. We really appreciate his great help! -
Review 109 (2024-01-17 - Rating: 5)
He show up on time he find out right away. What The problem was fix it in a half an hour best customer service I really recommend itRoto Rooter The bestThank you -
Review 110 (2021-08-11 - Rating: 5)
I am so thankful for Scott, the technician from Roto Rooter, who came to an emergency call at my home. He was professional, knowledgeable, friendly, and took care to protect the area he was working on. He answered every question I had and he made sure everything was working perfectly before he left. Thank you Scott and Roto Rooter. I would highly recommend Roto Roto. -
Review 111 (2021-05-16 - Rating: 5)
Friendly and very prompt service on a Saturday. Sewer was backed up due to roots in the line . He was happy to explain what he was doing, where the problem was and what caused it. It is a pleasure to do business with competent, friendly people. Easy 5* -
Review 112 (2019-07-07 - Rating: 5)
Initially this did not get off to the best start. I scheduled a technician to arrive between 9am and 1pm (?!?!) but as 1pm rolled by no one had arrived. It was about 1:30pm that time that the dispatch center called to apologize and let me know that the technician was running behind and they would let me know when he was leaving the previous job. About an hour later dispatch called to make sure it was still ok to send over the technician. I agreed and the technician arrived less than 30 minutes later.Upon arrival the technician, Marin, kindly introduced himself and was ready to get to work. After explaining the issue Marin felt he would be able to resolve our leaking hose bib. The price was quoted and there was no pressure to do the work but he said he was ready to start if I was. Feeling the price was fair I had him start the work. Marin took his time waiting for all the water to drain from the pipes before proceeding. He started to replace the hose bib only to find out he would have to go in the house to complete the job. He came in and prepped to have a clean work space. He explained each step to me to make sure I understood what he was doing and why. Once the wall under our sink was open to access the hose pipe he found a bit of a mess of older plumbing. He told me that he would not feel comfortable leaving without bringing the pipe section up to proper code but explained it would cost a little more before moving on. He then made a full update of the piping being careful to prep the area to avoid bad solders and fires from the torch. He then cleaned up the area where he was working and tested the work to make sure there were no leaks and everything was running correctly. Marin on several occasions had to let dispatch know he would be taking more time in order to complete the job right and to code. I was very happy with Marins professionalism and the pride he took in his work. He even worked with me a little on the price considering the job, if done correctly when the house was built, should have been quick and easy. I would definitely recommend Roto-Rooter and specifically Marin looking to get some plumbing work done. I will not hesitate to call them again if I need plumbing work done in the future. -
Review 113 (2019-07-12 - Rating: 5)
Called Roto-Rooter after my son threw a banana peel down the toilet. The called me back promptly, scheduled the first available appointment and showed up on time as promised. Vladimir was the technician. Skilled, super professional and very courteous. He fixed our issue without issue and our toilet now works again! Will definitely call again for any future needs and recommend to anyone looking for plumbing help! -
Review 114 (2023-05-29 - Rating: 5)
Gio is professional and top-notch. He has been to our house twice before to clean out our bathroom downstairs. Even though I hate to see him, because that means something is wrong, I would rather it be him than anyone else! Promote him as high as he wants to go in the company! -
Review 115 (2024-11-30 - Rating: 5)
Scott was great. Knew exactly what the problem was and made great recommendations for keeping it from recurring -
Review 116 (2019-07-25 - Rating: 5)
Had an unexpected surprise before going to work today, where my toilet started overflowing. Called Robo Rooter in a panic and they made the process easy. Shout out to Sam Deirdar for putting me at ease by asking specific questions and getting right to work when he arrived. He fixed the issue in 5-10 minutes and gave me tips on how to troubleshoot going forward!Now, time for the cleanup :(... but at least the toilet is fixed! -
Review 117 (2019-08-18 - Rating: 5)
Aman was just here and what a blessing! He is a true professional that went above and beyond to fix our bathtub drain leak! He is amazing and we went from crisis to relief! I am recommending him and Roto Rooter to everyone I see, oh and did I mention he came on a Sunday? So pleased I have no words ! -
Review 118 (2023-07-01 - Rating: 5)
The team showed up within an hour of my call. Answered all questions plainly and thoroughly. Tested the drains to assure clogs were all cleared. Friendly, courteous, thorough. -
Review 119 (2019-10-23 - Rating: 5)
Last year we had a water leak from upstairs neighbors and our HOA called Serve Pro to handle the situation, it took forever and communication was so poor! This year we had yet another leak in a different area from our upstairs neighbors and we decided to call Roto-Rooter. So glad we did! They came out the same day to inspect the area and got to work immediately. Jason and his partner Luis were soo kind, clean, and communicated with us through the whole process. I can’t praise them enough on how pleased we are with their prompt and well done service. I’ve seen some bad reviews about Roto-Rooter, not sure why... maybe they didn’t have Jason doing the job. Thank you soo soo much for being so awesome and resolving our issue. I highly recommend this company! Don’t forget to ask for Jason and his partner Luis to do the work! -
Review 120 (2019-07-19 - Rating: 5)
Sam showed up and had our bathroom back up and running within minutes. He gave us instructions on how to further care for our the problem toilet and left us with his contact info for any further questions. Very pleasant experience and highly recommend! -
Review 121 (2019-09-26 - Rating: 5)
Had a clogged drain i could not get cleared myself. Called Monday morning and by lunch time had a technician, Steve, here and solving the problem. Steve was very courteous, quick, and cleaned up like he was not even there. Would definitely call again for plumbing problems. -
Review 122 (2019-09-29 - Rating: 5)
We unfortunately have a problematic sewer within our first 1 year of owning the home. Giovanni came out at a short notice and was able to clear the line as best as possible and explain what seems to be the problem. He additionally helped us understand the best and most cost effective options which was to reline the sewer which we will start looking into. Thanks for the help on short notice and taking care of the emergency blockage in such a fast manner. Giovanni was very professional and helpful! -
Review 123 (2019-10-19 - Rating: 5)
I had both kitchens backed up. My husband remove the P-trap and gallons of water gushed out below the sink. Their call center gave me a four hour time frame but I followed up soon soon after with a 30 minute notice. Received a quote for work and supplies.No it was an amazing amount of grease buildup in the pipes. I got a six-month guarantee and a fully functioning kitchen sink on a Saturday morning. Yeah! -
Review 124 (2019-09-29 - Rating: 5)
Aman Armin helped us to remove an old faucet that was rusted onto our sink. We had tried to remove it ourselves but were spending hours on it. Aman was able to remove it in just a few minutes! He was very nice and professional. Would definitely hire him again! -
Review 125 (2019-10-06 - Rating: 5)
Roto-Rooter got a plumber to our house within a couple hours of our initial call, and were courteous every step of the way.The plumber was professional and polite. He explained everything he was doing, and why.We hope we wont need plumbing repairs any time soon, but if we do, well call Roto-Rooter again. -
Review 126 (2020-09-17 - Rating: 5)
We just bought a home and had issues with shower drains backing up. Roto Rooter came out the same day we called and cleared the pipe that was causing the issue. It was great getting this unexpected issue resolved in such a short amount of time. -
Review 127 (2019-09-18 - Rating: 4)
Sam was very kind and helpful, he explained everything to me in an appropriate way. My only complaint is that they were a little later than originally scheduled, but everything worked out well. Thanks for the service! -
Review 128 (2019-10-30 - Rating: 5)
Giovanni Gradinaru definitely rescued us today. Our side sewer backed up and flooded the basement. He arrived within an hour of our call. And he was able to snake the line, pulling roots from the joints of the old concrete pipes, and run a camera to pinpoint the problem areas in just 45 minutes. We were able to clean the residue in our basement and get our lives back on track. Highly recommend Gio and Roto-Rooter. -
Review 129 (2022-09-16 - Rating: 5)
Nates with Roto-Rooter was A consummate professional he was up front about what he was going to do and what could possibly happen and what needed to happen. He was up front about the cost. And he was very open to listen and give feedback on the situation. -
Review 130 (2019-10-15 - Rating: 5)
William was a consummate professional. He is very proud of the quality of his work, even when he does work for a friend of the family, which is us. We appreciate the great job that he did. Hes a great guy and an asset to your company. -
Review 131 (2023-08-04 - Rating: 5)
Within a hour and a half someone was at our house and fixing my toilet issue. Very professional and friendly.Would definitely use them in the future if needed. -
Review 132 (2020-09-16 - Rating: 5)
We had a very skilled plumber with years of experience fix a leak under our kitchen sink, replace a 40 year old toilet, and get our ice maker working after a faulty previous job left it useless. Due to our townhouse being older William did a fabulous job thinking outside the box to solve some funky plumbing problems. A less experienced plumber would have freaked at the condition of the toilet pipe. We felt like we were in good hands with William and Roto Rooter. -
Review 133 (2023-06-10 - Rating: 5)
Blake was on time, professional & friendly. He got the problem fixed and cleaned up nicely. We appreciate Blake & the job he did. -
Review 134 (2019-08-14 - Rating: 5)
Gio and Kurt did a great job of locating a blockage in the main drain line and clearing the debris. They were fast, friendly, and efficient at their job. I called in the problem and they were at my house to fix the problem within an hour! -
Review 135 (2019-07-30 - Rating: 5)
We had a problem at 11am and the technician Giovanni was on site by 12:30. He quickly identified the problem and cleared the sewer line for our immediate use, and then gave us a few options for long-term solutions. Thanks for saving the day! -
Review 136 (2019-08-15 - Rating: 5)
We had a clogged sink in our kitchen. Tried to fix it myself and failed, called a plumber that was recommended to me and he also couldnt get it done. He suggested I call Roto-Rooter - within two hours they had Pouya come in. He was kind and professional, and most importantly, he got the job done. -
Review 137 (2024-06-25 - Rating: 5)
Phil was great! Quick response. Very knowledgeable and helpful! Thank you! -
Review 138 (2020-09-22 - Rating: 5)
Project Coordinator Matthew Thew was responsive, knowledgeable, professional, and courteous in addressing my wifes and my concerns about possible mold damage from washing machine hose. We highly recommend Matthew Thew and RotoRooter. -
Review 139 (2024-01-28 - Rating: 5)
Everyone was kind and efficient, my problem was taken care of quickly and Scott was a joy to talk too! -
Review 140 (2024-05-27 - Rating: 5)
Mostafa was professional, knowledgeable, and thorough at dealing with my clogged main line. -
Review 141 (2019-09-13 - Rating: 5)
I could not be more pleased with Roto-Rooter. He came in a timely manner. Curt exceeded my expectations in a job well done! I highly recommend this company.Marcia -
Review 142 (2023-11-30 - Rating: 5)
Fred was fast friendly and professional. Would recommend him and Roto-Rooter to everyone. -
Review 143 (2019-08-01 - Rating: 5)
Easy to schedule online, showed up on time, and fixed my problem. Sam Deirdar was polite and helpful. Service cost was higher than expected though, it was $500 to snake a shower drain which seems costly considering I can buy a snake on amazon for $100 -
Review 144 (2019-08-04 - Rating: 5)
I was initially secptical when calling because of the previous quote from beacon. But, I was pleased with roto and the amazing work William did. William is an incredible plumber. I was thrilled with the work that he did and the work was completed at a beyond reasonable price. Will use roto for the next time I need help. -
Review 145 (2019-07-15 - Rating: 5)
We had an early morning back up that was clearly more than a plungable situation. I was savy enough to know that in an old house this could be expensive undertaking. I called by 6:30 AM and Giovani was at my door by 8:30 AM. He was fast and efficient, and gave me clear options that made sense to me. He put a camera down the pipe to see where the problem was and I was lucky to find that although old, our pipes had no real root obstruction or mechanical failure. Since we know now that this will be an issue in the next few years we can start to save for the issue and will not be surprised the next time it clogs. Thanks Giovani! -
Review 146 (2019-08-01 - Rating: 5)
Sam from Roto-Rooter fixed my clogged sink very fast, and helped explain what I needed to do to avoid the issue in the future. He was very friendly as well. I would recommend Roto-Rooter again in the future. -
Review 147 (2022-03-05 - Rating: 4)
He spilled a lot of water on the floor and under the sink and had to find rags/something to mop it up. His snake Device left grease on the floor that he did not clean up. He was a very pleasant person and got the job done. -
Review 148 (2020-09-23 - Rating: 5)
They quickly fixed our kitchen drain problems, snaking the line and replacing a faulty P trap. Great service and very professional. I would recommend them for any job where fast service is paramount. -
Review 149 (2023-09-01 - Rating: 5)
The technician was polite and efficient. My only complaint is that the issue was very minor in the price was exorbitant. He was only there about 10 minutes. -
Review 150 (2024-05-20 - Rating: 5)
Great visit by Justin. He got two very nasty situations resolved in three hours. -
Review 151 (2024-06-01 - Rating: 5)
Phil was excellent! He arrived at the expected time. Was able to quickly assess the challenge. Communicated immediately and concisely on what the problem was and what he could do to remedy the situation. Within minutes I received an additional call letting me know it was all taken care of! Courteous, skilled and completely professional! I will absolutely call this company again when I have any plumbing needs!~Thank you Phil! You’re the hero of our day! -
Review 152 (2019-10-04 - Rating: 5)
John was awesome! He was very personable. Able to explain everything to me in a language I can understand. I would recommend this company to every one I know. -
Review 153 (2023-12-01 - Rating: 5)
Quick and efficient- new what he was doing - good job$432 is too high to just run a drain rod for a clogged drain -really! Took 20 minutes -
Review 154 (2019-10-08 - Rating: 5)
We had some backed up pipes these guys were out within an hour of the call. Sam the technician on site was very helpful and thorough and his assessment and repair. -
Review 155 (2023-03-05 - Rating: 5)
Joe and Patric was a great help, Had a great attitude, was quick and efficient. Knew what to do and what options we had. Recommend to anyone. -
Review 156 (2024-05-18 - Rating: 5)
Work was perfectly completed and he was able to provide an estimate of another project -
Review 157 (2019-09-26 - Rating: 5)
Peyman was prompt and very helpful. He got the job done. Very happy with his service. He even came on his day off. Highly recommended. -
Review 158 (2024-01-14 - Rating: 5)
Same day fix! The technician Calin was very friendly and hardworking. Greatly appreciated! -
Review 159 (2019-09-30 - Rating: 5)
This Thu Nguyen at 4832 S Chicago St. Seattle WA. Mr Aman has done a great job this morning at my house. So I will give him a five star!Thank you very much! -
Review 160 (2020-09-14 - Rating: 5)
Scott was very Informative before he attempted to clear the drain. Then after three or four attempts he was able to completely clear the drain. He also recommended actions to take to ensure that it is unlikely to happen again. -
Review 161 (2023-06-07 - Rating: 5)
Gio was very professional and courteous! He explained everything and provided great service, will use again in the future -
Review 162 (2023-04-04 - Rating: 5)
The guys came out very quickly and got it all taken care of without any worry on our part. Tyler and Luis were fantastic! -
Review 163 (2024-06-12 - Rating: 5)
Great work! -
Review 164 (2024-06-20 - Rating: 5)
Great job and went well beyond to ensure success and job accomplishment at the highest level. -
Review 165 (2019-08-10 - Rating: 5)
The technician Giovanni was very thorough and kind he obviously has been doing this awhile and is very knowledgeable he went out of his way to check things and make sure everything was working before I left. I am very pleased with this company. -
Review 166 (2019-10-04 - Rating: 5)
Great service from curt! Appreciate his work. Thank you so much for being so professional and doing great work. any time I have problems with plumbing I’m calling back and hopefully get curt! -
Review 167 (2024-02-15 - Rating: 5)
Professional and on time.Personally a great representation of your company. Calin is a great Personally. -
Review 168 (2024-01-20 - Rating: 5)
Calin was great, calling Roto Rooter is pressing the easy button for any sewer emergency! -
Review 169 (2024-12-09 - Rating: 5)
Excellent service and great customer service -
Review 170 (2019-10-19 - Rating: 5)
Aman was here, did an excellent job. He explained everything, and was very efficient, knowledgeable, and friendly. Definitely will call again if needed. -
Review 171 (2019-08-18 - Rating: 5)
The service technician, Aman was very good at explaining cost and steps along the way as he did repairs.I highly recommend him!Michael Smith SrPacific, WA -
Review 172 (2022-01-08 - Rating: 4)
Decent for simple diagnoses and unclogging drains but very quickly your issue will exceed the scope of roto-rooter services. anything beyond small repairs that you could probably make yourself, find a specialist to reduce middlemen. -
Review 173 (2024-05-31 - Rating: 5)
Marcus was friendly and professional great guy and good work -
Review 174 (2019-09-26 - Rating: 5)
Needed help, the service was fast! Scott Thomas, the Service Technician did a great job. He took his time explaining things to us. -
Review 175 (2024-05-14 - Rating: 5)
Fixed our plugged main line in the middle of the night! Very thankful for the service. -
Review 176 (2024-06-05 - Rating: 5)
I’ve known about Roto-Rooter since I was a kid, and never had an opportunity to use them. Today I did. Phil was dispatched out of the Kent office, and he arrived promptly. He got my kitchen drain opened up, and educated me on keeping it clean (It was gross.). Outstanding work by Phil. -
Review 177 (2023-06-05 - Rating: 5)
I was very satisfied with Gio and Ray explained everything real well very courteous very happy with my job -
Review 178 (2019-09-30 - Rating: 5)
He was very efficient and got the work done fast. I have a dog who is very inquisitive and he put up with him and was kind to him. I will refer my friends to Roto-Rooter. -
Review 179 (2019-06-25 - Rating: 5)
Quick and fast to repair a leaking pipe in the wall. Was able to figure out how to repair with limited room and amount of cooper pipe to work with. John M. did a great job! -
Review 180 (2019-09-14 - Rating: 5)
Aman and Dwight were here and fixed my leak. They were very helpful in helping me understand what the issue was. They gave great advice on next step for my water damage. -
Review 181 (2019-07-25 - Rating: 5)
Sam was super friendly and knowledgeable. Took the time to educate us on our plumbing (we have some wonkiness with extra long runs) and how to best maintain the drain. -
Review 182 (2019-08-28 - Rating: 5)
Aman Armin has come to 9111 191st e to Replace water heater very patient understanding beautiful job love my new water heater I recommend Roto router to anyone that has this problem ! Thank you Cynthia robert