Plymouth Plumbing & Heating

Located in Plymouth, Wisconsin

Address: 2420 County Rd PP, Plymouth, WI 53073, United States

Phone: +1 920-893-3601

Rating: 4.6

Services

Online estimates
On-site services
Language assistance
Repair services
Credit cards
Credit cards

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Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-09-25 - Rating: 5)
We called Plymouth Plumbing because we had a leak around our water heater and furnace. The problem was diagnosed as being a problem with the water heater. A few days later, we noticed water again in the same places. I called and got the owner on the phone and he and I were able to diagnose the issue as being condensation from the air conditioner and a clogged hose. I was able to fix the issue myself based on his explanation and the water stopped.We received a bill for the full cost of the water heater. I was initially very frustrated with the bill. After discussing with the owner, we were able to work out a compromise on the bill... we did start with a 7 year old water heater and ended up with a brand new one.I will add that the service technician who came to our house was very professional. He did an excellent job replacing the water heater and was done very quickly. There was water around both the water heater and furnace so we understand the reason for the diagnosis. When the owner and I discussed it, he said he was going to share the situation with his technicians to help them diagnose future problems like this.Mistakes happen, but how you respond to them is what really matters. The fact that they took ownership for it, used it as an opportunity to learn and grow, and made it right is what earns trust from customers like us. We will be calling them back the next time we have an issue.

Review 2 (2024-08-29 - Rating: 5)
I had a water softener blow its seal in the middle of the night... Woke up to the broken unit pouring water out all over my basement. Called Plymouth Plumbing & Heating and they were over that morning to help me. They installed a much more durable unit that is still working great!! The tech was professional and friendly, as well. Cant say enough good things about this company! Highly recommended!!

Review 3 (2024-12-07 - Rating: 5)
The week of Thanksgiving we had no hot water. We needed a part that they did not have. We thought we would have to go through the holiday with no hot water. Zach kept calling around and found the part needed and they repaired it on Wednesday and Thanksgiving was saved! Thanks to Gary, Logan and Zach for all their help.

Review 4 (2024-05-24 - Rating: 5)
I have been so impressed with this team helping us put in a full bathroom in our basement. We have had multiple plumbers come out over the years but Ive never witnessed a team that operated with integrity and partnership this high. The team constantly sought solutions wed be happy with. When challenges arose they came up with creative solutions always keeping our best interest in mind. Special thanks to Andy + Travis for leading the charge. I cant recommend these guys enough.

Review 5 (2024-04-10 - Rating: 5)
Travis did a great job replacing our basement sewage pump. Unfortunately the new check valve turned out to be just as loud as the old, so I requested a second visit to swap it for the silent one which was now in stock. I should have checked that the second visit was an included service but I just assumed; after getting the bill later I called to explain my confusion and they were very understanding and cancelled the second bill. It is very quiet now and I expect it to give me many more years.

Review 6 (2024-02-28 - Rating: 5)
PPH did a great job for us! We were amazed with the solution Zack had to rerouting our kitchen sink drain. It only took Gary & Kyle 2.5 hours including their cleaning up. They both were professional and efficient. Another plumbing company thought it would take 2 guys at least 2 days and would have involved breaking up the concrete floor. Thank you Zack for coming up with an idea that was far more efficient and saved us a lot of money. We highly recommend calling PPH for any plumbing or heating needs.

Review 7 (2025-01-03 - Rating: 5)
I called today, 1/3/25, for a clogged kitchen sink that I’ve had smaller issues with for a while. Dawn scheduled me for anytime within the next week, as it wasn’t a pressing issue. Within an hour or so Preston gave me a call to meet at the house and had the problem resolved within 30 minutes. Both Dawn and Preston were kind, articulate, efficient and professional! I will absolutely be utilizing their services if anything ever comes up again! - Andrew Shelp

Review 8 (2019-03-13 - Rating: 5)
PP&H did A great job on our main level half bath installation. Jack was able to be a one stop shop with other contractors and took away all the hassle.Josh

Review 9 (2023-01-03 - Rating: 5)
Had a new boiler system installed on the last week of December 22. So far, the system is noticeably more efficient with having to run less with more radiant heat produced.Gary and his Apprentice worked a long day getting this system installed but not once faltered in their professionalism and knowledge of my unique heating system.Ive had numerous jobs done by Plymouth Plumbing & Heating over the course of 11 years in my home. New sink, garbage disposal, faucet and of course working my my old boiler system multiple times.Prices are fair, given the state of the economy and one certainly gets their moneys worth!I highly recommend Plymouth Plumbing & Heating.

Review 10 (2022-12-06 - Rating: 5)
Plymouth Plumbing and Heating installed a water heater for us. The work was completed in an efficient, professional manner and the area was left neat and clean. The owner, Zack, is really involved and easy to work with. We will definitely use them again in the future if the need arises.

Review 11 (2019-02-28 - Rating: 5)
My husband and I are selling our house and it needed some plumbing repairs. We had a huge cast iron galvanized sewer pipe that needed to be replaced in the basement. Jack came out in the cold fresh snow, to give me an estimate. He was the most friendly guy, and so knowledgeable! He explained all the terms so i would understand them. Within a week i had two guys out here. They did an amazing job, and even cleaned up after themselves. So impressed!!! I WILL hire them again!!! so pleased with the service i received and would recommend to anyone!

Review 12 (2024-12-13 - Rating: 5)
Easily the best in the area. They use a CRM and have great customer service.Ive switched to using them for everything now

Review 13 (2022-06-16 - Rating: 5)
Plymouth Plumbing & Heating are absolutely amazing! Our sub pump went out & had flooding. They showed up promptly to help. Zack was very friendly, knowledgeable and gave us a solution so that we would not run into this problem again. His technicians are efficient & very friendly as well. I will never go to anyone else again! Thank you PP&H!

Review 14 (2022-03-13 - Rating: 4)
We called because our drains were backed up and we were not able to use water in the house at all or we had water coming up from the main drain. They showed up quickly and had it all done and taken care of in under an hour! The owner is also a super helpful guy and he came out and got our water heater working for us early in the morning when no one else was available!

Review 15 (2023-09-01 - Rating: 5)
Thank you Plymouth Plumbing! Plumbing emergency was taken care of quickly and professionally. I went from panic mode to being at ease thanks to Zack and his crew. Highly recommend!

Review 16 (2022-04-08 - Rating: 5)
We recently had PPH do a major update in our home (water heater, water softener, iron filter, reverse osmosis, new hose bib & installed a toilet). Zack was very knowledgeable and was able to address our very hard iron rich well water. After updating 30 year old mechanicals, our water is iron free and drinkable. I cannot recommend these folks enough. They are prompt, professional and stand behind their work. Look no further, this is your next plumber.

Review 17 (2022-05-04 - Rating: 5)
These guys are a dream. I wish all contractors worked like them. Theyve done a few well pump projects for us and most recently ran the connection from a new deep well to our water pump, which required coordination with a well driller and concrete subcontractors.They bent over backwards to coordinate with the others on the project to make sure costs didnt blow up and the project was done as quickly as possible. They were awesome about reaching to tell me where things stood with the project before Id even call for an update. They know their craft and do an excellent job explaining the problem, the possible solutions, and answering questions from people like me who dont generally know anything about plumbing.Huge thanks to Zack (owner) and Gary for always exceeding our expectations. Dont bother calling anyone else - these are the guys you want.

Review 18 (2018-06-27 - Rating: 5)
We contracted Plymouth Plumbing and Heating to re-plumb and install a new disposal after purchasing a new counter and sink. Adam did a fantastic job despite encountering some obstacles along the way. We were very pleased with his work and professionalism. We will definitely be calling them for all our future plumbing needs.

Review 19 (2020-08-31 - Rating: 5)
We are new to the Plymouth area and had a sewer back up in our house we had only owned 1 week. We called and were told someone would be there in the afternoon. Then we were called and told around noon. Then we were called and told someone would be there in a half hour. Thanks so much for rushing someone over to remedy our issue. Great communication!!!

Review 20 (2019-07-07 - Rating: 5)
Updated Review: we got the bill and it was about $200 more than we were anticipating. I get that it was a weekend, but almost $600 to clean a main drain? Not happy about that! I wonder how much of that includes the 20 minutes the plumber spent messing around with the auger that was put away wrong from the last service, his words, while he was cursing the last person who used it, under his breath, 🙄Original review: We experienced an unexpected plumbing issue arise during the 4th of July weekend. We called Plymouth Plumbing and Heating, as well as about 10 other companies, on a Sunday of a holiday weekend. They WERE THE ONLY ONE to call us back and send a plumber out! Not all websites that say 24/7 emergency calls actually mean it, because no one else was able to send a guy out on a Sunday.Thank you for your prompt response. We will call you again and would recommend you to others for a prompt and efficent experience.

Review 21 (2023-07-25 - Rating: 5)
I needed a water heater because mine had failed. They were able to accommodate me the day I called and the installation was very clean and well done. Great service!!

Review 22 (2020-01-28 - Rating: 5)
When I hear Plymouth Plumbing and Heating, I think Family! They are always there for you and have your back when you need them. I was doing a remodel and lets just say it was bigger than a bread box....and Plymouth Plumbing and Heating was there every step of the way! Jamey was the mastermind in the trenches getting things done, but the whole team was there supporting me. When there was a bump in the remodel I could call or text and knew it would be handled. Never had to worry when will it get done. Boom Done!I HIGHLY RECOMMEND Plymouth Plumbing and Heating for ALL your plumbing needs!

Review 23 (2024-08-01 - Rating: 5)
My water heater went out about a month ago. They were quick to help in replacing my water heater with full explanation on everything. Last night the pilot went out and I could not get it to stay lit again. I called and left a voice ail ar night. They called me right when they opened and had someone to my house in the morning. They found the cause and replaced the faulty component under warranty right away. A great company to trust and does want best for the customer. Recommend to anyone.

Review 24 (2019-04-23 - Rating: 5)
We had a disaster in our house - the sewage pipe in the basement had cracked and waste backup was causing major leakage from overflowing toilet and shower. One call to PP&H brought Jamie out to investigate. He analyzed the situation, took pictures, even checked the septic tank. The next day, he was back out at the house with Dylan and together, from 7:15 to 3, they transformed a miserable situation into a good one...AND endured some pretty revolting work conditions in the process. They did a fantastic job quickly and thoroughly and without a single moan or groan. THANK YOU!!!

Review 25 (2024-07-31 - Rating: 5)
They are fantastic. I placed a call this am to make an appt. Much to my surprise, they were here by noon same day. 45 min later my problem was fixed. They did an immaculate clean up job. I highly, highly recommend 🧡

Review 26 (2018-08-24 - Rating: 5)
The crew did a fantastic job; they were on time, efficient, took initiative and were very knowledgeable about the water heater they installed. Top notch business all around. Thank you for an great experience.

Review 27 (2016-04-13 - Rating: 5)
Plymouth Plumbing & Heating did a wonderful job with my bathroom remodel. Outstanding work and the plumbers were very professional.

Review 28 (2019-04-13 - Rating: 5)
They did a wonderful job with our bathroom and laundry remodel! So patient with us during the process. They were clean with all projects they did and were so helpful! Price was great!

Review 29 (2018-12-10 - Rating: 5)
I had a great experience getting a plumber to come out one day after I had called to set up an appointment to help with setting up a new dishwasher and refrigerator that needed to be hooked up to our copper water supply lines.

Review 30 (2021-06-23 - Rating: 5)
We use Plymouth plumbing and heating for all of our plumbing needs. High quality work, friendly, professional, and punctual

Review 31 (2019-04-19 - Rating: 5)
Excellent service! I have used them on both of rental units and always on time and excellent work and always willing to work with you. 5 stars from me👍

Review 32 (2019-10-12 - Rating: 5)
We were having trouble with our boiler on a Saturday and Adam was out to our house within an hour. Great service, definitely recommend.

Review 33 (2023-07-25 - Rating: 5)
I had a clogged tub drain and now I am able to take a shower again, thank you. You guys did a great job.

Review 34 (2018-07-17 - Rating: 5)
They did a fantastic job! Very prompt and professional, and got the job done quickly. I definitely recommend them!

Review 35 (2023-11-28 - Rating: 5)
Have always had professional service from Plymouth Plumbing & Heating.

Review 36 (2018-07-17 - Rating: 5)
These guys are great! They were very thorough and they didnt have a problem answering my 101 questions. Great work! Very efficient!

Review 37 (2018-09-05 - Rating: 5)
The technician was prompt, courteous, and professional. The job was completed on time and at the price quoted.

Review 38 (2023-07-25 - Rating: 5)
I have always used Plymouth heating and plumbing. Very professional, kind, and affordable

Review 39 (2024-04-23 - Rating: 5)
I would Highly recommend, Thank you

Review 40 (2022-11-07 - Rating: 5)
Ive worked with the Plymouth plumbing and heating many times over the last decade. They are always prompt, efficient, and friendly. Always giving me great advice.

Review 41 (2018-08-13 - Rating: 5)
Contacted Plymouth Plumbing and Heating on a Sunday as we discovered our water heater had leaked all over our basement. Left a message on the emergency line and received a call back a few minutes later. They were out at our house about 2 hours later and installed a new water heater in and hour. Excellent service considering we were not previous customers and it was a weekend. Thank you so much!

Review 42 (2018-06-25 - Rating: 5)
I have been using Plymouth Plumbing & Heating for a number of years. Always professional, timely and friendly. They work quickly and always clean up and the cost is always reasonable. The office staff are very knowledgeable and very nice to work with. I would recommend them for any plumbing need.

Review 43 (2019-11-02 - Rating: 4)
Very helpful , unfortunately I was looking to replace a 40 year old part .

Review 44 (2019-08-14 - Rating: 5)
We live near Lake Michigan in an older home without a basement and for many years we have experienced problems of water accumulating in the crawlspace area under our main floor. We’ve asked several contractors and plumbers in our area to assess the situation, but none of them have offered any viable solutions. I decided to widen my search for answers and was drawn to the Plymouth Plumbing website. I called them and was able to set up an appointment a couple of days later for a free estimate.About 30 minutes before the plumber was due to arrive, I received a call from his office letting me know that he was running about 45 minutes late. The receptionist asked if I would be willing to wait or prefer to reschedule. I suggested 4 pm that afternoon and he arrived right on time.Jack Dellger is the third generation owner of a family business and has had a lot of experience with these water-related issues. He listened carefully to my questions, checked out the crawlspace, and then walked around the perimeter of the house pointing out where and how water could seep under the house when it rains. He gave me several suggestions about how to change the slope of the land so rain water would drain away from the house; where to seal up the wide cracks between our cement front stoop and the base of the adjacent siding; how to improve on the existing gutters, and where we needed to add additional ones.When I asked him for some recommendations of whom he trusted to do those jobs, he not only provided me with names, but offered to call them for me and see how soon they would be available to come and give us an estimate for the necessary improvements. Although he declined my offer to pay him for his consultation, he said that the next time we had any plumbing problems, he hoped we would give him a call.I enjoyed meeting Jack and appreciated the way he clearly explained everything. We will definitely contact Plymouth Plumbing and Heating for any plumbing issues that we may encounter in the future.

Review 45 (2020-01-21 - Rating: 5)
I would definitely go back to, and refer others to Plymouth Plumbing & Heating. I have used there services on several occasions. They are prompt and efficient. Definitely the place to go for plumbing needs.

Review 46 (2019-05-14 - Rating: 5)
Great service. Clean and courteous technician. Fixed our drainage issues in a timely manner with very little mess. Thank you Plymouth Plumbing for getting us flowing again.

Review 47 (2021-12-06 - Rating: 5)
I have nothing but great things to say about this business. They have now been at my home a total of three times and all three times they have been professional, on time, and the job was done right!!! No need to look elsewhere!!!

Review 48 (2020-04-20 - Rating: 5)
My sump pump broke before a major rain storm coming on a weekend....they were great! ….they responded on a Saturday...explained the situation and options on site...and they installed a new sump pump immediately...I strongly recommend them!!! ... I will definitely use them again!!!....as they were very responsive, professional and very effective in getting the job done in an emergency situation!

Review 49 (2023-02-19 - Rating: 4)
They did a great job for us

Review 50 (2018-07-01 - Rating: 5)
I am a contractor and have worked with PPH for several years. The plumbers are professional and reliable. They are the kind of people you can trust with a project and a key to your house.