Horton Plumbing, Heating, Cooling, & Remodeling

Located in Plymouth, Michigan

Address: 1382 S Main St, Plymouth, MI 48170, United States

Phone: +1 734-455-3332

Rating: 4.6

Services

On-site services
Online estimates
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet
Repair services
Appointment required
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-30 - Rating: 5)
We did a major bathroom remodel with Horton and are very pleased with how it turned out. With Horton you get experienced and knowledgeable team, they show up when they say they will and work diligently to get the job done, with extra attention to make sure everything is right. Our thanks to Avery & Connor for all the great work, and to Chris and the office team for everything on the business side. Including before and after pictures.

Review 2 (2024-12-20 - Rating: 5)
We had 3 bathrooms (2 full, 1 half) remodeled by Horton (full demo to studs, walls moved, plumbing moved, etc). They did exactly what we wanted and very quickly!First, Chris came out almost immediately to provide an estimate for the job and followed it up right away with a formal contract. Other companies told us we would need to wait a month just to get the initial estimate. He worked with us closely to ensure that every detail of the plan was what we wanted.Once the job started, the team maintained excellent communication throughout the remodel and did a nice job of keeping things tidy outside of the work areas. The end result was everything we asked for!Avery and Connor did a great job and Chris was very easy to work with on the management side. We would recommend them to our friends and family – their work is excellent!Here are a couple of pics before and after.

Review 3 (2024-10-28 - Rating: 5)
I needed a new hot water tank and was very pleased with the overall experience that I received from Horton Plumbing. From the initial call to the actual service visit. On the day of the service I received a call from Rob letting me know he was on the way. Upon arriving at my home Rob was very professional. He placed shoe covers on to protect my floors and he inspected my old hot water tank. He reviewed options and pricing with me. There was a plumbing apprentice with Rob. After decisions were made work immediately started. In approximately 2-hours I had a new hot water tank installed and working. I highly recommend Horton Plumbing and cannot say enough about the quality work performed by Rob and his apprentice. Thank you!!Picture of new hot water tank installation as left - no mess to clean up. Very professional!!

Review 4 (2024-08-20 - Rating: 5)
Horton Plumbing was so great to work with!Doug, who gave the estimate, was professional, kind, and prompt. The quality of work is off the charts! Our estimate was done on Monday, and our work was complete by that Friday! Christian and Mark did an amazing job!Thanks for helping our residential and commercial laundry delivery service take the next step to expansion!

Review 5 (2024-02-29 - Rating: 5)
Doug and the guys at Horton did the rough in for my basement finishing project, installing an ejector pump and trenching the basement floor. They did a great job and took care of all the permits and inspections. Because of my DIY schedule, the original permit they filed expired before I was ready for the final inspect (my fault). Doug went ahead and took care of renewing the permit and arranged the inspection with the city, including the fees and he did not need to do that. I really appreciate the focus the Horton teams puts on not just the quality of their work, but the quality of their customer relationships.

Review 6 (2025-01-01 - Rating: 5)
Ben and Connor did a great job of helping to fix two running toilets and a leaky shower faucet. Things didn’t go as well as hoped with the faucet at the start - a piece broke as Ben was trying to take it off - so it ended up leading to more work, but I appreciated him taking the time to explain what needed to be done and resolving everything the same day. They were both great trouble shooters and workers, and I would recommend them. Thanks guys.

Review 7 (2024-07-23 - Rating: 5)
I chose to have Horton do a new AC installation and couldn’t be more pleased with their customer service. David and Josue were prompt, professional and knowledgeable. They made sure to show me everything they finished, gave me a chance to ask questions and cleaned up everything they did. I highly recommend Horton for your heating and cooling needs and those two guys for their outstanding customer service!!! Thanks Horton.

Review 8 (2024-12-28 - Rating: 5)
I called on Horton Plumbing yesterday because my hot water tank was leaking. They sent Christian and Ethan out the same day and not only were both technicians very knowledgeable but extremely professional! Thank you Horton Plumbing, Christian and Ethan for your great work.

Review 9 (2025-01-08 - Rating: 5)
Typically, I don’t leave reviews but I am making an exception to mention we just had work done by Jered Genso regarding a slow drain. He did a great job and had a very friendly demeanor, and we won’t hesitate to call him again. Horton Plumbing is a great company.

Review 10 (2024-12-31 - Rating: 5)
Awesome! I called this morning to inquire about getting an estimate. They were extremely friendly and got me in the same day. Jared came and was very friendly and explained what my issue was really well. Moving forward with a quote.

Review 11 (2024-08-20 - Rating: 5)
My kitchen drain had been backing up into my double sink and finally would not drain. Jason S came out and repiped, put in a drain and even went an extra minute to turn the faucet for me! The work was quick, clean and super nice!!!

Review 12 (2024-12-27 - Rating: 5)
I can’t say enough good things about Christian at Horton Plumbing. He helped me work thru my plumbing issue I was having just before a holiday party. Horton plumbing is who you should call for normal work and if you are having an emergency. Great to know good people are still out there!! Ok- update!! Today they had to come back and they fixed it!! Jared and Kiko were amazing and again- Horton plumbing is the way to go!!! The story continues … Sam and Tim had to come back today to finish the job and they couldn’t have been better!! Professional- caring and got the job done!!!

Review 13 (2024-11-26 - Rating: 5)
Josue Z. was extremely helpful with diagnosing and fixing my new thermostat issues! Even learned a bit from him as well. All with a same day appointment! Will definitely be a return customer and signing up for their maintenance plan! Well worth the time and cost.Thank you again! :)

Review 14 (2024-09-06 - Rating: 5)
Nick & Ben responded to a service call for a clogged toilet. Plenty of troubleshooting went into the job, and the toilet was ultimately returned to proper function.Despite the initial probing not returning a clear direction, they kept at it until able to repeatedly verify the problem was resolved.Both were friendly and professional, and left the house clean.This is our second experience with Horton Plumbing (old pipes), and both times have been excellent. The pricing is the best value around.

Review 15 (2024-08-02 - Rating: 5)
Great experience! We were able to schedule same-day service with a pleasant phone operator. The technician, Parker, called before arrival and was wonderful to work with. The fix wasn’t complicated, and he shared some helpful tips for things to watch/consider (given the age of our home). Very happy with everything! Will call them again if we need their services.

Review 16 (2024-11-03 - Rating: 5)
Parents had a plumber to come out on a Sunday to clear kitchen drain. He was friendly, they arrived quickly and were reasonably priced. Great overall experience, would recommend to anyone! Keep doing what you’re doing!

Review 17 (2024-12-23 - Rating: 5)
Tim and Christian arrived pretty quickly. Both were very professional and did a great job fixing my problem in time for the holiday! And cleaned up everything really well too!!

Review 18 (2024-10-05 - Rating: 5)
Had issues with our toilet and shower not draining. Christian and Ron were fantastic help in figuring out the issue. They removed the roots that were blocking the pipes and recommended future actions we should take. Will definitely call up Horton Plumbing for any future Plumbing needs!

Review 19 (2025-01-03 - Rating: 5)
Christian was great to work with. Professional, efficient and knowledgeable. Their quote was estimated & explained in advance and there were no surprises when it came time to pay once the work was complete.

Review 20 (2024-10-25 - Rating: 5)
Sam M is a friendly, skilled technician. He arrived on time, completed the work and cleaned up after the job was completed. I highly recommend both Sam and Horton Plumbing.The cost to remove and install a new bathroom fixture was reasonable. We plan to use them again on the near future.

Review 21 (2024-12-16 - Rating: 5)
Just had Christian and Connor over and my fridge line problem was taken care of. I was informed and aware of what was going on and they helped me make an educated decision on how to proceed with the repair.Ive used Horton for years and have yet to be disappointed. Highly recommended.

Review 22 (2024-04-05 - Rating: 5)
Im updating this review because I had them come out and work on another project for us (a leak). Again, they were terrific!The only slight issue is they had to come out twice. The first time they came out (a couple of weeks ago), they couldnt find the leak. In any case, I finally was able to identify where the leak was coming from, contacted them, and they came back out and got it fixed. Alls well that ends well.Regardless, in this update, I really want to highlight the work of one of their technicians, Ben.Ben did an absolutely outstanding job. He really knows his stuff. He gave me some excellent advice on work that should be done in addition to fixing the leak (replacement of an extremely old and worn laundry tub faucet and related fittings) and is simply an absolute delight to work with. Give this man a raise! 😀 Seriously. He is that good. Picture of some of work he did is below. Right there, that is a beautiful thing. 😀___________________________________________________________Previous review below:I cannot say enough good things about Horton Plumbing. So far, theyve completed 3 jobs for us: (1) replace some leaky drain pipes from our tub, (2) replace a garbage disposal, and (3) reroute a water line to an external spigot.For each job, they were terrific. In each case, we were able to get the job scheduled next day or second day. Additionally, the workers were efficient, courteous, and professional. Moreover, the costs for each project were extremely reasonable.Todays job was the rerouting of the water line. The worker (Parker) was absolutely wonderful. He kept me informed about what he was doing, walked me through everything, and patiently answered all my questions. I could not be happier with the result. Its perfect!Horton Plumbing has my highest recommendation. I wouldnt consider anyone else. They hit all the metrics of what one would be looking for.

Review 23 (2024-09-26 - Rating: 5)
Chris Riolo and his apprentice were very friendly and sympathetic to my situation. Courteous and efficient. They not only corrected the issue, they identified the broader problem and corrected it. Hortons was able to schedule me the same day of my burst pipe and less than 12 hours after the leak, I was back in business with a code compliant repair. Horton does cost more than some of their competitors but when you see their work, you know where that extra money goes.

Review 24 (2024-11-07 - Rating: 5)
Thank you! I recently had to get my kitchen sink unclogged and I couldn’t be happier to have used Horton Plumbing. I called in the afternoon and I got a next day appointment. The technician, Jered, was highly professional and very personable. He arrived on time, diagnosed the problem, and efficiently resolved the issue without leaving me a mess of water to clean up. The whole process was as stress-free as any clogged sink can be! I will use them again!

Review 25 (2024-10-02 - Rating: 5)
Josue and David installed my furnace and air conditioner. Both of them were friendly, courteous and professional. They worked efficiently and installed everything perfectly. After the installation, they showed me everything and clearly explained the features and how it worked. They both answered all of my questions . I highly recommend Horton Plumbing and Josue and David for any of your HVAC needs. Excellent work!!

Review 26 (2024-12-17 - Rating: 5)
Had Horton out to fix water meter leak when the city was fixing the inlet one day and then four days later had Horton out again when the water was turned back on by city to fix some leaks/drips for the condo sale. I want to identify Christian specifically as he came out both times, friendly, professional and efficient. I recommend both the company and Christian.

Review 27 (2024-09-04 - Rating: 5)
Ben was phenomenal! We had a very difficult plumbing situation and he kept on problem solving until it was fixed. Most people would have just given up. Ben was also very professional. He arrived on time, explained everything clearly so I could understand what was happening, and he left the room spotless. I highly recommend Ben and Horton Plumbing. I can’t thank you enough!!!

Review 28 (2024-10-04 - Rating: 5)
The team from Horton, Josue and Dave, were friendly, efficient, respectful and explained everything thoroughly —and I highly recommend them. Keep up the great standards!

Review 29 (2022-12-19 - Rating: 5)
It was a complete pleasure working with Chris. Chris kept me updated throughout the project on next steps. He handled all the heavy lifting and I could rely on him making my dream bathroom come true. The team was extremely respectful of my home.

Review 30 (2024-10-15 - Rating: 5)
Woke up this morning hot water coming out of the kitchen sink at no more than a trickle. Not enough to run the dishwasher. Every other sink had a strong stream of hot water. The first Plumbing company that I called was booked for the whole day. The next call was to Horton Plumbing, in Plymouth. The call taker said that shed call me back when she had an available crew. About 10 minutes later, I received a call from Sean Fritz, an employee for Horton, who said they were on the way and they showed up within about 15 minutes and went right to work. It didnt take long for the 2 of them to diagnos the problem as clogged faucet line from a degraded rubber gasket.All in all it was a very good experience with Horton Plumbing as well as with Sean and his partner.

Review 31 (2024-08-31 - Rating: 5)
Christian from Horton Plumbing did an outstanding job fixing our line. He was incredibly knowledgeable and took the time to explain everything clearly. His friendly demeanor made the whole experience pleasant. Highly recommend his services!

Review 32 (2024-09-20 - Rating: 5)
Ben - By far the best plumber I have ever met in my 58 years! He is educational, thorough, knowledgeable, able to take on unexpected surprises while on the job, (especially at my home where the plumbing dated back to its construction,1963). Call Hortons. You will not be sorry 😊 P.S. Thank you, Jen the plumber, for your referral 😊

Review 33 (2024-10-23 - Rating: 5)
Josue and Dave installed a new furnace in my home. They were super easy to work with. They worked around my schedule and were polite and courteous.The whole process was very easy and I will be calling them again if a heating, cooling, or plumbing issue comes up.

Review 34 (2024-09-04 - Rating: 5)
Christian and Erik did a great job. They isolated the blocked drainage issue and used their “snake machine” to unclog the drain. They also checked out the sump pump which was dry and in good shape. We were very pleased.

Review 35 (2024-08-31 - Rating: 5)
Christian and Sam came out within an hour of being contacted. They were friendly, professional and knowledgeable. They fixed my drains and plumbing issues quickly and efficiently. I was surprised with how quickly they were able to do it on a holiday weekend.If you need help ask for Christian and Sam.

Review 36 (2024-10-05 - Rating: 5)
Christian and Ron did a great job today. We were pressed for time to leave on vacation and we needed someone to come out right away and unclog our toilet. They arrived within a half hour of our call and completed the job in 15 minutes. Thanks for the quick response.

Review 37 (2024-07-20 - Rating: 5)
100% satisfied! Jered arrived within a few hours of my call and worked quickly and effectively to resolve our pretty significant issues. The service was affordable too. Without a doubt, I will call them next time we need a plumber.

Review 38 (2024-11-27 - Rating: 5)
We had Dave Wasreck work on our furnace. Not only did he explain what was wrong with the furnace, he fixed it in no time at. Very good employee and I will be using Horton Plumbing again when I need them.

Review 39 (2024-11-21 - Rating: 5)
Big shout out to Josue and David for the air/furnace installation yesterday. They were on time, professional and friendly. They worked diligently to complete the job, cleaned up the mess, explained the basics and were gone. Awesome representatives for the company!!

Review 40 (2024-12-05 - Rating: 5)
Absolutely great service. Horton plumbing is always available when emergencies arise!! Jason Wludyka came to service and was extremely pleasant and helpful. Made sure my issues were resolved .

Review 41 (2024-10-24 - Rating: 5)
David and Josue installed a brand new furnace for my home and both guys were extremely professional and did a great job. They answered and explained any questions that I had. Will definitely recommend Horton Plumbing to family and friends! A+++

Review 42 (2024-07-26 - Rating: 5)
I live in an older house in DTP and had water in the basement every time we got rain. Had Doug from Horton come out to quote us on a sump pump which was around 1/2 the price another company quoted me last year. Erik and Ethan came out yesterday to install our new sump pump. They did an amazing job and I couldnt be happier with the overall experience. Thank you Horton!!!

Review 43 (2024-08-02 - Rating: 5)
Had Horton Plumbing out to do some bathroom shower work for me yesterday and was very pleased with the results. Avery and Connor were very professional and polite, answered questions that I had and they got the job done in a very timely manner. The job turned out awesome. Too many times people are quick to tell you whats wrong but fewer tell you whats right, these guys did it right!. I would definitely use them for any futurejobs and recommend Hortons to family and friends. Thank you again,Phil Daigneau

Review 44 (2024-08-05 - Rating: 5)
We worked with Jared, and he was awesome. Did a great job explaining everything to me since my husband wasn’t home, and had great customer service. He fixed our problem and was out within the hour.Will absolutely be working with Horton Plumbing next time… though hopefully there’s no next time!

Review 45 (2024-11-28 - Rating: 5)
Ben and Ethan were wonderful!! They showed up quickly and were very respectful of our home by putting down tarps when needed and wearing shoe covers. They worked very fast and fixed the problem immediately.

Review 46 (2024-09-24 - Rating: 5)
Horton Plumbing is our go plumber. Recently we needed some work. Horton set up the appointment. Plumbing technicians Christian and Kiko called me during the expected time frame. They announced they were headed our way. They arrived on time, theyewere skilled, thorough, quick and reasonable. Thanks guys I appreciate your time and expertise!

Review 47 (2024-08-25 - Rating: 5)
Jason Styes came out to my home a few months ago. He left me his business card. I wanted to leave a review but the barcode on the card didnt work with my phone. So, logging into Google, heres my review ...I absolutely love Jason. He was not only timely, but I love his personality and his honesty. Jason not only had to unstop the upstairs toilet, but he also repaired the downstairs toilet with the quickness and he explained to me the problem while showing me. The bill for both toilets was also pretty reasonable. I would highly recommend Horton Plumbing, and specifically Jason Styes.

Review 48 (2024-09-20 - Rating: 5)
Had old broken, leaking shower fixture replaced. Sounds easy, but is anything easy anymore?? Technician Sam Miller was courteous, professional, and intuitive in replacing the valve and trim kit. Recommend company and technician mostly. Thank you Sam!

Review 49 (2024-07-26 - Rating: 5)
I had Horton’s come out to fix my ac unit.Dave Wasreck was the technician that came out. He was very professional and very knowledgeable. He was able to replace the part and get it back up and running within an hour. Will definitely use them again. Thank you!

Review 50 (2024-09-06 - Rating: 5)
Nick and Ben fixed the leak in our bathroom drain. They were very professional, friendly, clearly explained what they were doing, and what to do after they completed the job. I highly recommend them. We use Horton regularly for all our plumbing, heating, cooling & remodelling needs, and have always been pleased with their service.

Review 51 (2024-08-16 - Rating: 5)
I noticed that a few of my drains started gurgling and the water wasnt draining properly. I assumed it was a blocked main line. Called Horton, gave them a little breakdown of the issue, then called the next morning. They sent over Jered, who was a pleasure to work with. He quickly identified my issue and worked to resolve it. All in all, it took Jered about 30 minutes. He gave me a few helpful tips on clogs and congestion. Work was done well and professionally. You can rely on Horton for your plumbing needs.

Review 52 (2024-09-26 - Rating: 5)
Mr. Rioto came ontime, did a great job and finished the work quickly. Very good price for the work done. We were very happy with Horton and we plan to call on them for future projects.

Review 53 (2024-08-28 - Rating: 5)
Thanks to Dawn for promptly taking my service request over the phone. Tim and Nick’s expertise in fixing the leak in my hot water pipe was impressive. They provided efficient and calming service. Much appreciated!

Review 54 (2024-06-12 - Rating: 5)
Jason is the best! Outstanding customer service. He was on time and provided all the information I needed before any work was started. The quality of his work is second to none. I am very happy with the service provided by him and the customer service personnel that set up my appointment. Much appreciated. Its comforting to know that there are still businesses that go above and beyond for their customers. The quality of work was impressive and I would not hesitate to call Horton next time I need work done on my home. Thank you Jason!

Review 55 (2024-10-17 - Rating: 5)
Jason is a very honest and excellent plumber. He was able to diagnose and fix a blockage in a very short time. I had another company out the day before that wanted $7000 and tear up my yard to fix the same blockage. I would recommend them for any job.

Review 56 (2024-12-03 - Rating: 5)
Technician was very professional. Jered went above and beyond The call of duty was very thorough and neat and knowledgeable. He Got the problem fixed & cleaned up the area after himself as well the debris that was previously there under the sink from blockage beforehand. Thx so much Jered for doing an awesome job!!!

Review 57 (2024-07-10 - Rating: 5)
We had a HUGE problem with the plumbing and garbage disposal at a house we are selling and the technician (cant remember name) did a fantastic job. OUTSTANDING SERVICE. On time, kind and affordable. I would 100% recommend Hortons to anyone asking for a referral! Thank you!

Review 58 (2024-10-06 - Rating: 5)
We had an emergency plumbing issue late on a Saturday night. Christian and Ron were on call and showed up super quickly. They diagnosed our problem super fast and fixed it within a matter of minutes! Our heroes!

Review 59 (2024-10-19 - Rating: 5)
Jason from Hortons was timely, polite and friendly. He worked quickly and kept everything clean while doing so. Excellent service from a considerate and knowledgeable person is a rare thing nowadays. Thank you, Jason!

Review 60 (2024-08-15 - Rating: 5)
We’ve had Ron work on our plumbing several times. He’s very knowledgeable and friendly. He’s always been able to fix our tough problems in a timely manner. We appreciate his expertise.

Review 61 (2024-11-25 - Rating: 5)
Horton Hero’s - We’re great to work with when my furnace went out. Josue & entire team We’re very responsive, professional, and got temporary heat on until they could install the new furnace. I would call them again in a heartbeat!

Review 62 (2024-06-25 - Rating: 5)
Though I have read many of the reviews left here, I have a Excellent Service Review I will be sharing for Horton Plumbing Heating, Cooling & Remodeling. After meeting by chance at Home Depot an a brief (1-min talk consultation) with seasoned Plumbing Service Technician Mr. Kibner. (also I must admit i was immediately impressed by the Professional blue uniforms, his pleasant disposition & Hortons beautiful blue service vans) He listened as I explained the problem & showed photos; then had the skill set & seasoned knowledge to immediately understand the problem an diagnosis the solution, (even before he came too my house) thereby able too execute the repair in a timely professional manner! He was professional, pleasant with a good disposition I am Very Grateful 5-stars! Thank you! Be very mindful careful about leaving a review because they impact a long standing built business Tremendously!... Service Install New Washing Machine shut off Valves..

Review 63 (2024-08-31 - Rating: 5)
Christian and Ethan installed new rain shower and faucet with shower hose set up in our master bathroom. The situation was complicated because the water pressure was low and the old set up was inserted into tile. Christian and Ethan resolved the problem and everything looks great and runs beautifully. There was no mess and no damage to the existing tile. I highly recommend these two. They solved issues that we were not able to resolve for a long time. Thank you Christian and Ethan!

Review 64 (2024-10-01 - Rating: 5)
Sam did an excellent job repairing the garbage disposal system, as well as the other plumbing issues we had. Very pleasant and helpful personality. It was a pleasure to have him help us.

Review 65 (2024-12-10 - Rating: 5)
Jered Genso was my plumber today. He did a wonderful and quick job snaking out the kitchen sink! I always use them, they do an awesome job every time.

Review 66 (2024-08-23 - Rating: 5)
The company is one we have trusted for over 20 years. I was contacted this am to update me on estimate of times . Ben called before he came and was courteous and prompt. He explained all options and fixed everything to my satisfaction without unnecessary repairs. He was great.

Review 67 (2020-10-17 - Rating: 5)
On August 3rd Hortons started a complete remodel of our original 1958 bathroom. The majority of work was completed in two weeks, but custom granite and Euro-style heavy-duty shower doors took another two weeks to be made and installed. Bottom line: FABULOUS!!! All crews were very professional; all wore PPE except one. All were courteous & friendly, answering questions along, the way. First class operation with frequent visits by Jason the coordinator and Kenny their #1 jack-of-all trades.This was a total remodel: walls down to bare studs, floor to original sub-floor. New insulation in the outside walls; new owner supplied floor tiles; new free-standing looking vanity & 3-mirror medicine cabinet; old bathtub removed, replaced by walk-in with wood-grain tile in the shower -- looks like a sauna -- new shower head plus hand-held & 3 corner shelves; installed two GFI outlets, high-flow shower exhaust fan/light combo, center dimmable LED light, and owner-supplier light over vanity. They even brought in Mike-the-Door-Guy to custom install the 21 bi-fold accoutrement door and new entry door, plus the electrical guys came up with a creative solution to running new power to the bathroom and (for a few $$s more) ran a replacement for our ancient 220v dryer feed!We are VERY HAPPY with our brand-new bathroom. Almost feels like a vacation as it still feels so new. Highly recommend Horton for your bathroom remodeling needs. Great work & great follow-up.

Review 68 (2023-05-05 - Rating: 5)
Horton Plumbing did a great job with our bathroom remodeling projects. Chris did a great job as the project manager. Everyone involved was professional and responsive. I would recommend Horton Plumbing.

Review 69 (2024-09-30 - Rating: 5)
We had an overflow causing water to build up under and around our hvac unit; called up Horton Plumbing and had someone (Dave Wasreck) over first thing the following morning. He was super friendly and professional, 10/10 would recommend!

Review 70 (2024-06-21 - Rating: 5)
Jason and crew were out today to clear a drain at our complex(Haggerty Woods). They were very knowledgeable and professional. They went way above and beyond to clear this drain! Thank you so much for your exceptional service!I never hesitate calling Horton when there is a need in our community!Nikki

Review 71 (2024-06-20 - Rating: 5)
I’ve used Horton for several projects in the past and always have a great experience. This past week Quinn and Sam installed a new hot water heater and a replaced my sump pump. They were on time, quick, clean, and knowledgeable about all the questions I had. I don’t hesitate to recommend Horton to family and friends, and will be using them for all future projects.

Review 72 (2024-07-18 - Rating: 5)
Horton Plumbing/Christian made a same day service call and fixed two plumbing issues! We had out of town guests and needed these issues resolved, quickly. Christina was polite and professional and offered information for other plumbing issues at a later time. Thanks Horton!

Review 73 (2024-10-14 - Rating: 5)
Installation of two toilets. Ron and his assistant were very quick; left the area extremely clean; discarded old toilets and plumbing. They arrived on time. Finished the job quickly and very professionally.

Review 74 (2024-07-03 - Rating: 5)
We had a gas leak late last night. Tim came out immediately and replaced an old shutoff that failed and was leaking. He was kind, respectful, very knowledgeable and went above and beyond. Very thankful he was able to come out so late to keep my family safe. Highly recommended Hortons and highly recommend Tim!

Review 75 (2024-08-05 - Rating: 5)
Difficult installation that another company walked away from. Horton figured it out, and replaced my water heater. Erik solved a real unusual problem and got the new heater on line. Well done and thanks!

Review 76 (2024-05-13 - Rating: 5)
I needed Horton to come out to inspect my sprinkler system to verify that it passes the cross connection system in Plymouth. Ron was my service guy and what a great person he was to work with. He is very personable and easy going. He called to let me know when he was on his way and he checked out everything in a timely manner. I highly recommend Horton Plumbing for your plumbing needs and ask for Ron!! Youll be glad you did.

Review 77 (2024-07-03 - Rating: 5)
Our family has been using Horton for many years, everything from fixing a leak to remodeling bathroom. They are always very courteous, fair and do great work. Most recently Sean helped when my moms pilot light went out and we couldnt figure out how to get it back on. He showed up with a smile and got it lit within minutes. Will only ever use Horton.

Review 78 (2024-05-22 - Rating: 5)
We had an incredible experience with Jason Styles from Horton Plumbing who recently worked on our condo doing drain cabling with a camera inspection. Jason was extremely knowledgeable, taking the time to explain the entire process to us. His professionalism was evident not only in his expertise but also in how thoroughly he cleaned up after completing the job. I highly recommend his services to anyone in need of a reliable and skilled plumber!

Review 79 (2024-07-08 - Rating: 5)
I have always used Horton for all my plumbing needs. The office personnel in Plymouth are uniformly informative and helpful. I just had three valves replaced that controlled the water to my washing machine and sprinkler system. The lead plumber, Christian Riolo, did the work efficiently and with utmost curtesy. They cleaned up after themselves and were very professional in performing their job. I highly recommend Horton for all your plumbing needs

Review 80 (2024-11-06 - Rating: 5)
Dave did a excellent job. Came on time . Was quick and efficient. He answered all our questions. He was a very nice and professional.

Review 81 (2024-07-23 - Rating: 5)
Excellent work as always. Have had Horton Plumbling come out for various fixes for the past 3 years (invluding emergencies).Latest was Christian coming out to properly cap our gas line behind our stove.Quick, easy fix. Super helpful in giving advice and pricing for additional fixes I need soon too.

Review 82 (2024-08-09 - Rating: 5)
Ron K is EXCEPTIONAL at his job. He completed the black flow test on our new water operated sump pump with a backup. EXCELLENT service. Top notch at his profession. THANK YOU

Review 83 (2024-08-26 - Rating: 5)
Called On a Sunday morning And they were at my home in 20 minutes. Completely fixed my problem of tree roots in the sewer Pipe At a reasonable price. Will definitely use Horton plumbing again.

Review 84 (2024-06-27 - Rating: 5)
We had Horton Plumbing do a service visit at our home in Livonia today. We were extremely impressed by the work completed and the overall knowledge of their two technicians, Jimmy and Kiko. They completed six different plumbing jobs during their visit, and the total cost was well below our expectations. Needless to say, we know who we will be contacting in the future for any more plumbing needs.

Review 85 (2024-07-25 - Rating: 5)
Had them come out for a smelly air conditioner which turned out to need replacement due to several issues with the system. They charged an extremely fair price. They were professional, friendly, and very fast. They got the job done the same day too! Cant recommend these guys enough.

Review 86 (2024-06-18 - Rating: 5)
I never expected that a technician could come out the same day, everywhere else I called had a 2-3 week wait for a service call…during a heat wave no less! Dave W was quick, knowledgeable and courteous. They had the part needed in stock and he had the A/C back up and running in no time. Highly recommend their top notch service!

Review 87 (2024-05-06 - Rating: 5)
Perfect Job! Christian was an absolute professional, clean working space, totally spotless when he was done (almost like he was not even here). He took time to explained upfront how long it should take, as well as what he expects to do along the way.We had an issue (leaking) cast iron drain line from our toilet in the main bathroom. He replaced the drain and flange with a new PVC drain and flange. While he was here, I asked him to replace the valve and float as well. Without skipping a step, he had it totally replaced and rebuilt. The entire project came in UNDER the excepted time. When was the last time you heard that?This project was at my elderly mothers house, and he took extra care for her needs.I would HIGHLY recommend Horton Plumbing for your plumbing needs. Remember to ask for Christian!Christian, thanks again!

Review 88 (2024-09-05 - Rating: 5)
Ben our technician was prompt, communicated effectively, and knocked our issue out without leaving a speck behind.High quality work delivered with care and urgency. Would highly recommend to anyone!

Review 89 (2024-08-07 - Rating: 5)
Jimmy VanHorn & Ethan were helpful positive young men who installed my moms new raised toilet and answered my many questions. They were extremely competent and kind. Sorry that my praise of Jimmy & Ethan is over a month late.Sincerely,Bonnie Boutell

Review 90 (2024-05-08 - Rating: 5)
This is the third time we’ve used Horton in the last year and they’ve been fantastic every time.We had a leaking water meter valve in the basement late Sunday night. Horton had it fixed by Monday lunchtime.Shout out to Ben who did the work - really quick, efficient professional and friendly. Excellent. Also had a great tip for oranges!We will definitely use Horton again - highly recommended!

Review 91 (2024-06-19 - Rating: 5)
Devin was awesome! He serviced our tankless water heater and had it done in about 10 minutes. He was friendly and helpful and even offered us a way to pre-order an inexpensive part in case we needed to replace it. The price was awesome and it was great that someone still accepts cash.

Review 92 (2024-06-29 - Rating: 5)
These guys did an amazing job! Mark and Christian were very friendly and walked us through the service. Horton was recommended to us and they were able to squeeze us into the end of their day. Would definitely recommend them to anyone! Thank you!

Review 93 (2024-09-23 - Rating: 5)
Excellent job by Christian, Marcus and Kiko. Not only did they repair the drain pipe but they salvaged my grass, paver brick and landscape. You can barely tell my yard was torn up for most of the day. Thanks again

Review 94 (2024-05-23 - Rating: 5)
I had a Hot water tank replaced by service man Ben, Awesome job!Then I had the furnace and air conditioning unit replaced, 2 days later with David & Josue. Awesome Job!These guys worked very hard. They were polite and accommodating. They also cleaned up every bit of their mess. It all works like a charm and the guys were the BEST!Jeanine Cupp

Review 95 (2024-05-29 - Rating: 5)
Jason was awesome! We had a different plumbing company come out previously to attempt to fix the clog in our kitchen sink and they were unable to fix it. They said that we needed to go in through our neighbors wall because we live in a condo and take out the piping and find the obstruction, when Jason came out, he was able to snake our drain and clear our line In no time!!! He was very friendly along with the man he was training. I would highly recommend this company!

Review 96 (2024-03-07 - Rating: 5)
Our drain line needed to be cleaned and Horton was able to send someone out the next morning. Jason W and Lucas were great, they were very helpful and knowledgeable and got the job done fast. Cost was appropriate and didn’t feel taken advantage of. Would definitely use them again and recommend them to anyone who needs a plumber.

Review 97 (2024-07-13 - Rating: 5)
Reliable, quality work, easy to schedule. Parker did fantastic & speedy work replacing broken water heater. Have used Hortons repeatedly (old house) & have not been disappointed.

Review 98 (2024-10-30 - Rating: 5)
Christian was professional and easy to work with. Very knowledgeable of all the aspects of the job I hired them to do. Clean, courteous and friendly. Job well done.

Review 99 (2024-11-11 - Rating: 5)
On time and very professional. Have used Horton for years and have always been very satisfied. Sam Miller today was very helpful.

Review 100 (2024-06-07 - Rating: 5)
Couldn’t recommend Horton’s and my team of Ben and Jimmy more highly. Had multiple plumbing projects. Ben was the lead and Jimmy came by to help when he had a little time open up. Two things I really appreciated: (1) they left each project in better overall condition then it was originally, and (2) they brought such a great attitude it made the whole experience enjoyable. These are pros, pros.

Review 101 (2024-08-30 - Rating: 5)
We had a problem with our a/c unit condensation line. David came out promptly and diagnosed the problem. He was very professional and thorough. I would highly recommend Horton.

Review 102 (2024-06-13 - Rating: 5)
These guys are GREAT! They came out and installed a new air conditioner in one day! They were professional, polite, wore shoe protectors and answered all my questions. I highly recommend Horton for HVAC services! Josue Zavala and Dave W were a pleasure to work with (and Joe).

Review 103 (2024-07-03 - Rating: 5)
So glad I called Horton. I was so happy and grateful they were able to come out to our house the same day I called which ended up being 1 day before a holiday. Jered was friendly and did a fantastic job. Thank you Horton Plumbing!

Review 104 (2024-10-22 - Rating: 5)
Sean and Marcus were very Friendly and efficient! Was so glad they could get me in on the same day, when I called at 11 am. Thank You!

Review 105 (2024-03-05 - Rating: 5)
I really appreciated Sean F. coming out after hours for emergency, remediation services to ensure our plumbing issue wouldn’t get worse after another plumbing company failed to diagnose or address our issue. The following morning, Jason W. And Mark came out with equipment that identified the root cause of our issue and provided further preventative services. Sean, Jason W., and Mark did an amazing, efficient job in remediating and preventing further exacerbation of our issue and also provided us with various options to ensure the issue wouldn’t happen again. Would highly recommend Horton Plumbing, especially Sean, Jason W., and Mark!

Review 106 (2024-03-18 - Rating: 5)
Ben arrived on an after hours call to fix my kitchen sink which had suddenly stopped draining. He worked quickly and efficiently, explaining everything he was doing every step of the way. He was very knowledgeable and pleasant to talk with while he was working to correct my issue. I understand that being on call can be irritating, especially when you receive a call at 5pm, but he had a great attitude from start to finish. Ben is definitely an asset to Horton Plumbing and I couldn’t be happier with the service he provided! I highly recommend Horton Plumbing for any plumbing needs.

Review 107 (2024-03-05 - Rating: 5)
Very hard working young men Sam, Christian and Kiko did a fine job replacing all plumbing in small crawl ( freeze damage)Sam - a second one by same name (master plumber) gave thoughtful estimate. Team delivered same day & less than estimate!I would recommend Horton (and these 4 guys) to anyone and will ring them for my next job.Excellent service friendly, neat and thorough.

Review 108 (2024-02-15 - Rating: 5)
Nick and Christian were at my business today to replace both my hot water tanks. They did a great job. I called them this past Sunday to help me when my issues started and were able to get me back up and running without any disruption in service until the new tanks could be installed today. Hortons has helped us with a number of issues recently and now I am calling them to come to my home to help with a drain issue. Hortons has been great and all the staff has been very helpful and they get on site quickly.

Review 109 (2024-02-14 - Rating: 5)
This was a great experience with Horton Plumbing. Chris did a fabulous job putting in our hot water tank. He also explained what and how what he was going to do. He clean-up beautifully and explained the cost of the job that I could understand. However, his penmanship could be a little better. Otherwise we will call Horton Plumbing and Chris when ever needed.

Review 110 (2024-05-25 - Rating: 5)
I called a plumber (Thornton & Grooms) about a week ago b/c we had very low water pressure in our kitchen, the plumber came out and said we needed a new hot water system but his company couldnt do it b/c they dont consider condos residential so they recommended someone else. I called Levine & Sons, they came out a day later and said its not the hot water (our hot water system is 3 years old) but we needed to replace a valve on the water heater and rebuild the faucet to look for a blockage and quoted $1500+. I called (Horton Plumbing) for a third opinion b/c the first two had been diagnosed so differently, i didnt want to pay for the wrong repair. Im so glad I called them, Eric and Mike came out the next day. It took them about an hour to diagnose and fix the issue and only cost me $145. Our water pressure is back up and so is my bank account! The plumbers that came out arrived on time, took care, didnt leave a mess, investigated and explained the issue, didnt try to upsell and were very polite and professional. I highly recommend Horton Plumbing and will definitely call them first if we ever need assistance again.

Review 111 (2024-07-19 - Rating: 5)
Christian and Lucas took the time to install with great quality 2 shower units and rearrange and split the plumbing on a double sink vanity. Thanks guys!

Review 112 (2024-02-06 - Rating: 5)
We had a kitchen drain problem that was unique to our 102-year-old home in Plymouth. The fix required some old school mechanical skills that Hortons ace plumber Jason has. He made the repair efficiently, and was professional and courteous. Job well done! Thats why weve been calling on Horton Plumbing for 30 years.

Review 113 (2024-03-18 - Rating: 5)
The guys from Horton did a great job diagnosing and repairing my water line that was leaking on the outside of my rental property and leaking into my basement. Sam, Roy and Jimmy were courteous, hardworking and knowledgeable. They were able to replace the rotted piping with limited interruption to my residents and left the basement cleaner than how they found it.Ive used Horton before and didnt hesitate to call them again to help me out. I knew they would get it done quickly and not leave my residents without water for long.

Review 114 (2024-02-13 - Rating: 5)
I had a kitchen sink that was leaking in the threads of the cast iron drain pipe. Ray came here right on time and worked very efficiently. He explained everything to me, step by step. He had the repair job done in no time at all. It was the best plumbing experience I ever had. The service was fast, and Ray was polite, courteous and very friendly. I highly recommend Horton Plumbing and Remodeling to everyone.

Review 115 (2024-11-09 - Rating: 5)
Christian and Tim where friendly and did an awesome job. Showed up quickly and got my clogged drain fixed. Highly recommend

Review 116 (2023-10-25 - Rating: 5)
I LOVE my updated bathroom. Thanks to Chris and Avery, I have an updated bathroom that looks luxurious and feels very functional. They did awesome work and met all my requirements at a very reasonable price.

Review 117 (2024-05-31 - Rating: 5)
We have had several major repairs and projects done by Horton Plumbing. Their work has always been excellent, priced as quoted, and done in a timely manner. Recently Christian R. did some work at the house and as usual we got the job done right and great customer service from Christian.

Review 118 (2024-06-24 - Rating: 5)
We had Horton Plumbing come out on 6/13/24, Quin and Sean took great care of our kitchen pipe issues, they were thorough, on time., service was terrific and reasonable.We will use Hortons again!Warren and Ellen

Review 119 (2024-12-02 - Rating: 5)
Jared Genso did an amazing job and worked very hard he was very friendly if we need u again we would love to have him BK in my home thank u so much 😁

Review 120 (2024-09-17 - Rating: 5)
Jered was at my sons house today I cant even express what a great job he did snaking the drain and what wonder man so very kind and respectful and explained everything in detail. Great employee that Hortons has.

Review 121 (2024-10-21 - Rating: 5)
Leaving this review for the office staff! Kelly was very friendly and had prompt answers and a great attitude. Would happily work with her again.

Review 122 (2024-04-12 - Rating: 5)
We recommend Horton Plumbing. Today was our first experience with Hortons. Hortons was recommended by our HVAC contractor. Our dishwasher was leaking and the hot water line valve under the sink to the dishwasher failed (I could not get valve turned off to stop the water leaking in the dishwasher). I called Horton and a technician arrived before the time I expected and quickly installed the new valve. The tech was helpful and courteous. I will definitely call on Horton Plumbing again with other plumbing needs.

Review 123 (2024-07-23 - Rating: 5)
I had Jimmy come out. He called ahead and was on time. Very professional courteous clean and most importantly HONEST. I will definitely be giving them my business moving forward

Review 124 (2024-10-05 - Rating: 5)
Great job ! Christian and Ron were fast and professional. Fixed it right. And had a great attitude. Did not gouge even on a Saturday afternoon last minute emergency!

Review 125 (2024-07-03 - Rating: 5)
James and Nick did an excellent job fixing a broken drain pipe on our bathtub. I would hire Horton Plumbing again for future plumbing work. Excellent company!

Review 126 (2024-09-10 - Rating: 5)
Thank you Jered for your professionalism and kindness while working on my plumbing issue. I appreciate you keeping me posted throughout the process. I can do my laundry now without fear of the laundry tub overheating…😉😎

Review 127 (2024-10-17 - Rating: 5)
Brett Smith and Mark Ledwell did a great job, were friendly, and clean. I would have them back for a plumbing job any day!

Review 128 (2024-06-06 - Rating: 5)
I could not have been happier with the service I received by Jason W. I had a blockage in my sump pump drain and Jason was able to diagnose the issue and snake the drain within minutes. He was honest and professional unlike other plumbers I dealt with in the past. Thank you, Jason!

Review 129 (2024-09-04 - Rating: 5)
Jason and Jared came out to clear blockages in my vent stacks. Both stacks were blocked and they stayed with it until they could get visual confirmation with their snake camera that the blockages had been cleared. Highly recommended.

Review 130 (2024-10-09 - Rating: 5)
Ben came out within 3 hours of my call to the office . He thoroughly explained the problem and what needed to be in . I was having a super stressful day due to family situation and he was so empathetic and kind . I would request Ben twenty times over !!!!

Review 131 (2024-08-01 - Rating: 5)
Professional, timely and great quality. Nothing but great things to say about Dave Wasreck and team who installed my new AC unit today. Highly recommend Horton!

Review 132 (2024-03-28 - Rating: 5)
For the past 25 years, Horton Plumbing has always been my first call for any plumbing needs. Same day service was needed, Amanda made it happen. I had a broken hot water tank and a bad clog in my shower. Your Service Team - polite, professional, respectful, explained the details - answering all of my questions, they did an awesome job!! Thank you, :)

Review 133 (2024-04-01 - Rating: 5)
Jason did great work and we were pleased that he was able to retrieve a cloth diaper from under the basement floor. No complaints about his work. There was a mistake with the initial quote, but they made it right and honored what they promised. Quick service and outstanding customer care. Thank you Horton!

Review 134 (2024-12-28 - Rating: 5)
Fixed a leaky pipe and even patched up the drywall after repair. Quick fix that another company couldn’t locate.

Review 135 (2024-01-29 - Rating: 5)
Sam M. Did a great job replacing our hot water heater a couple of days ago. He was professional, courteous and kept me abreast of all that was going on as he worked. Horton Plumbing responded quickly to my request and completed the job in a couple of hours.

Review 136 (2023-12-15 - Rating: 5)
Horton Plumbing was fantastic. They made a stressful situation around the holidays so easy. We recently bought a new home, and had a kitchen waste line leak coming from our basement ceiling within 2 weeks of owning it. Horton Plumbing was able to come out same day, identify the issue, and replace our piping the correct way within 2 hours- all for a great price. Ben and Mark were knowledgable and very professional. They put me at ease and kept me informed throughout the process. Our family will absolutely be using Horton Plumbing for any future needs.

Review 137 (2024-04-04 - Rating: 5)
Loved the same day service!Tim was in my home to service three toilets. He listened to my description of the problem with each toilet, examined the culprits, and immediately diagnosed the individual problems. He explained to me what repair was needed for each. He gave me a time, materials, and cost estimate, and was spot on. He completed all repairs. His work was competent, efficient, professional, and clean. Great job!

Review 138 (2023-12-08 - Rating: 5)
Horton Plumbing was easy to work with and did a great job. I called them on a Thursday and they were at my house Friday morning. Ben came out and clearly explained why I had a leak and fixed the problem in about an hour. Great service!

Review 139 (2024-05-10 - Rating: 5)
Just had Ben out for some work. Extremely proficient at his craft. Did a fantastic job. Nothing better than a true patriot who does excellent work. Probably one of the coolest individuals I have ever met. Has great knowledge on all aspects of the world and what is occurring. Would hands down have him do all of our projects in the future. Rock on brother!

Review 140 (2024-07-12 - Rating: 5)
We got water in the basement over the weekend. We called first thing on Monday, and they came that afternoon. Never expected service so soon. Jered cleaned the roots out of our main line in a matter of minutes. He was polite, personable, and thorough. Highly recommended.

Review 141 (2024-02-09 - Rating: 5)
We purchased a stove from Lowe’s and because of a weird gas hookup in the kitchen, long story short we needed help to get it working. We called Horton late at night, they got back to us first thing the next morning to confirm they could have someone help us that afternoon. Quinn was awesome - fixed the gas hookup so it’s much safer, and made sure everything was working in two hours. We will definitely use Horton again for any future needs!

Review 142 (2024-10-12 - Rating: 5)
Ben was great. Professional....friendly and knowledgable. We have and will keep using Horton Plumbing. Thank you very much.

Review 143 (2024-06-01 - Rating: 5)
Horton installed 2 exterior hose bibs at our house. Ben arrived on time and did an excellent job both in explaining what needed to be done and completing the installation in a very capable and professional manner. We have used Horton in the past and will certainly do so again in the future.

Review 144 (2024-07-08 - Rating: 5)
Update: Had a small plumbing issue today, and Ben did a great job. Found a way to fix a complicated leak very effectively.Original review: I couldnt be more delighted with the work, the workers, the ethics, and the communication of Horton Plumbing on our bathroom remodeling project. Wed collected a few estimates from other local companies, but they all seemed in a hurry and not interested in hearing about our concerns or interests. With Horton, Jason came out, measured, listened, asked questions, and offered some suggestions. I knew right away this was going to be the right company...and we were not disappointed. There were a few bumps (not Hortons fault; problems found during demo), and they were great about revamping the schedule and getting our bathroom done as quickly as possible. Its our only full bath, so we were eager to get back to using it. They really understood that and went out of their way to accommodate us. Leeanne in the office was a GREAT communicator. And every single crew that came out was uniformly friendly, competent, and customer-service oriented. Their subcontractors (tile and drywall) are excellent.We have in-floor radiant heat and a pocket door -- both of which caused me some concern (not wanting them to be damaged in the process). The crews were very understanding of our concern and carefulWe didnt care for their tile selections so we purchased our own tile. This was not a problem, and we are so happy with the finished project.I highly recommend them.

Review 145 (2024-04-10 - Rating: 5)
I realize this is long, but it was a huge job and I want to call out all the details that made it an excellent experience!Cliff notes…HORTON PLUMBING is THE company to call…period!! For a small job or a huge one like mine, they check all the boxes…efficient, friendly, thorough, extremely knowledgeable, communicative, masters at their craft and have great pricing!!!For those interested in more detail, read on! Horton had been out before, I was impressed with them, so I called them to address this clogged/backed-up sewer line. The access was in my finished basement and Jason went above and beyond to make sure the carpet didn’t get wet at all. They came same day and worked diligently to resolve the issue. Upon running the camera, he found that the line had broken and couldn’t be cleared. Yep, that means breaking up the concrete and replacing the sewer line.Next day Doug and Jeff gave me the estimate to fix it and took time to explain everything to us. They looked at the big picture, there were two sewer lines that had both had backups. Doug created a plan to re-route the new lines much more efficiently, creating only one line. Doing it this way would address both lines at once and ensure we never had an issue again!!Throughout the process, Doug was FABULOUS!!! He was always available to answer questions, and got the job started within a couple days. Before work started, Quincy and Shawn came and put up visqueen on the walls and protection on my stairs. They treated it like it was their home, taking care to make sure everything was covered as the concrete cutting is messy. They had a company come and cut the concrete where the trenches needed to be, with perfect, clean lines.First day was digging to get to the pipes, the second day Doug, Quin and Shawn began removing the old broken pipe. As they did, they found the second line also had a huge crack in it that ran for 15+ feet. Had Doug not thought outside the box on how best to route the new pipe, this crack wouldn’t have been found, and I would have been dealing with the same situation in a year or two!! Fighting ground water the whole time, they still had all the new pipes laid and back filled on day two and it was ready for four inches of new concrete!Their concrete guys did the concrete work and far exceeded my expectations. Dale and his partner took their time and made sure it was flawless!! It looks incredible, and blends seamlessly with the existing concrete. Next day Quin and Shawn took down all the plastic, swept and mopped the whole floor, wiped down some walls, put things they moved back, and removed everything else from the job. Other than the carpet being gone, it looks just like it did before this extremely messy job.I couldn’t be happier with the work they did and can’t express how much I appreciate them!! It’s pretty stressful to look at our basement that was fully finished a couple days ago to now having 60+ feet of trenches with dirt and ground water in them. But this AMAZING group of guys took all the anxiety and stress out of it and JUST GOT IT DONE…and done TOO PERFECTION!!!Doug, Quin, and Shawn you are my SUPERHEROES!! Big thanks to all the other guys that supported them on the job also!! A big shout out to both Jason’s, they tried to clear the line and found the problem. There is not a member of the staff (and a lot of them were here) that isn’t friendly, knowledgeable, and hard working!PS. The following week our sump pump started going bad, I called Doug and he had someone at my house in 20 minutes. Ben put a new one in, and it only took him about 30 minutes including the time he took to speak with my home warranty company. Another skilled technician that was friendly, efficient, and took time to explain everything. Thanks Ben!!THANK YOU, HORTON PLUMBING!!

Review 146 (2024-07-01 - Rating: 5)
This is the 2nd time Ive had Horton resolve a pluming problem.Today Jered snaked the sewer line. He was professional and courteous. He explained what he was doing and showed me the drain when finished. He was also kind and tolerant of our dog.

Review 147 (2024-08-01 - Rating: 5)
Plumbing Technician Sam M. did an outstanding job. He was very courteous and neat in his work. Job well done Sam!!!

Review 148 (2024-09-10 - Rating: 5)
Christian and his partner were very professional, knowledgeable, and competent during our plumbing emergency. Would recommend to others.

Review 149 (2024-01-26 - Rating: 5)
Horton Plumbing replaced my hot water tank. I was very impressed by the responsiveness of the company, from initial phone call to installation. The technician, Sam M., did a great job with the installation and removal of the tank, working diligently and professionally. I highly recommend Horton (and Sam) for any plumbing needs.

Review 150 (2024-05-02 - Rating: 5)
Ben and Mark came out to help me with a leak that was dripping through my kitchen ceiling. They were really awesome. The leak was very difficult to diagnose because it was highly unusual where the leak was truly coming from, and the symptoms were pointing to something else at first. Then Ben walks outside, has an epiphany, comes back in and sure enough, finds exactly what is going wrong. It would take a long time to explain, but it really was amazing how he was able to figure it out.And the thing is, if he hadn’t, it could have ended up an even more expensive repair, because we would have had to tear out a wall to get at fixing the problem, on top of my ceiling. But because he was able to figure out what was really going on, we dodged all the extra potential trouble.Also they were really nice and funny too. You could tell they had a long day but were still cracking jokes and making the best of a difficult situation.I really can’t recommend them enough.

Review 151 (2024-06-24 - Rating: 5)
Quinn and Ben came out to fix a few issues for me with toilets and a sump pump. They were quick and detailed, leaving with everything work as good as new. 10/10 would recommend.

Review 152 (2024-06-10 - Rating: 5)
The entire experience with Horton Plumbing was A1, from the initial contact and followups from Dawn, to the visit and job completion by Ben and Quinn. Very personable and got the job done quickly, with no mess. Thank you!!

Review 153 (2024-01-09 - Rating: 5)
I had a big leak around the base of my toilet that started out of the blue. It was around 8pm. After calling about a half dozen plumbers in the area ( none did emergency service) I called my daughter in Canton. She said they always use Horton. I called them. Christian came out within a half hour. He said it was an easy fix. He repaired it really quickly. He was super skilled and so pleasant. He knows his stuff. When my next plumbing project comes up ( and it will, because my house is old), I hope he is available I will specifically request him. Thank you Christian and Horton

Review 154 (2024-08-05 - Rating: 5)
Ben was very professional and very friendly. he did a great job and had a great personality. I would highly recommend this company! Great job and quick!

Review 155 (2023-09-28 - Rating: 5)
Horton cleared all of my drains today and I would highly recommend them. My plumber, Jason, was awesome - He listened to my concerns and addressed and resolved everything. He was courteous, professional, and efficient. Ive had poor experiences in the past with other plumbing companies, so Im grateful I found the one I will be calling for all my future needs.

Review 156 (2024-05-14 - Rating: 5)
We called and were offered same day service on our 20 year old Koehler toilet. Roy came out, assessed the situation and provided a plan of repair. Roy was the best, everything professionally done. He will return when parts from Koehler are secured. Thanks Roy. Great job! Proud to work with you and Horton Plumbing. Don V.Would like to follow up on above situation. I received toilet part from Koehler and Roy and Nick brought the others needed. Repair was completed perfectly. Thanks again for your outstanding service. Roy and Nick were very professional and personal techs! What a pleasure to work with Horton! Don V.

Review 157 (2024-01-04 - Rating: 5)
Ben was over today to helped us with a plumbing problem and we could not be more grateful for his help! The fix was not straight forward and we appreciated that Ben took his time to get the job done right. While I will never wish for a plumbing problem, Horton will be our first call for any issues we have in the future.

Review 158 (2024-10-23 - Rating: 5)
Jason Wludyka was super professional and was able get our main line cleaned out quickly. I would recommend Horton Plumbing.

Review 159 (2024-03-05 - Rating: 5)
Cannot say enough good things about Ron at Horton Plumbing. He was prompt, friendly, professional, and helpful. It was a fairly difficult job (removing shower cartridges from a Moen, multi-function shower fixture after a 18 year utilization period) but he managed to meet the challenge without issue. It was clear that he had many years of experience. When he was finished, he cleaned up after himself and left the shower spotless. He gave me a couple of helpful hints and suggestions. I thought the price charged was fair. Bob Bilkie

Review 160 (2024-06-13 - Rating: 5)
Had Horton come out to do a tune up on my HVAC system. Devin Green was very helpful and informative! I plan to go with Horton when i replace the system. Great value for pricing.

Review 161 (2024-01-05 - Rating: 5)
The Horton team that came to our job, Quinn, Sam and Roy, did an outstanding job of making sure that every step of the job was done with the highest level of quality. We hired Horton to install a direct drain for the washing machine in the laundry room. What looked like a very routine job turned out to be much more complex, as the stack where the drain ran to was not easily accessible.Through phone consultations with Doug, the job supervisor, Quinn was able to locate the drain stack but had to remove the laundry room sink and hot water heater to access the stack. It took more time to get the washing machine drain in, but Quinn and his team were very systematic in making sure that everything was done to the high Horton standards.Additionally, when the laundry room was built a couple of decades ago, the water pipes for the laundry tub partially blocked access to the electrical outlet behind the laundry room tub. Quinn was not satisfied with this when he was reinstalling the laundry room tub and took the time to redirect the water pipes to make access to the electrical outlet much easier. All of this work was done with no additional charge to the original quote for the job.Watching Quinn and his team in action made me very glad that I hired professionals that were prepared for unforeseen events and would only be satisfied if everything was perfect. With plumbing, having the job done right is essential, and Im so glad that I hired the Horton team.

Review 162 (2024-03-12 - Rating: 5)
This is a three part review - we called Honeydo services about a pip that burst and flooded our basement - they were booked solid for today but said they would refer someone who they would use - Horton Plumbing. What a great recommendation! Horton recognized the urgency and sent a plumber - not a salesperson! Skilled, honest, and did not price gouge! Elijah was our plumber not only fixed the issue but took the steps to prevent it from happening again! Great guy! Great Conpany! Great Reference!

Review 163 (2024-05-07 - Rating: 5)
Previous plumbers left our sump pump not up to code and at risk of flooding the basement. Ben from Horton did an excellent job identifying the problems and quickly fixing them. He even took the time to rearrange the sump room and left it cleaner than it was before.

Review 164 (2024-06-25 - Rating: 5)
Very efficient! The work was explained and carried out in a timely manner! The men also addressed another minor issue we had! We are very impressed and will use them again when another issue arises

Review 165 (2023-12-12 - Rating: 5)
My hot water tank broke. I called Horton plumbing. They came out the same day and did a amazing job. Not only did they fix it but they gave me a excellent price. I will use this company until the day I die. Jimmy my tech was friendly, efficient and explained everything to me. It is so nice to have found a company that is honest and doesnt rip people off. Hats off to you. Thank you. Jen Ingram.

Review 166 (2023-10-23 - Rating: 5)
Ben came out today to install a new shower valve. He is the best! I would HIGHLY recommend him for any of your plumbing needs. Job turned out to be complicated. Problem thoroughly solved. He explained what had to be done before getting started. Ben is a perfectionist which we like. He cleaned up as I would have done. Thank you again for a job well done!

Review 167 (2024-03-29 - Rating: 5)
Christian and Kiko did a great job installing a hot water heater in my home. They kept me informed every step of the way. If they came across something that might cost me more they were clear and got my input.I was grateful for how quickly they fit me into their schedule and did great work.I’ll use them again for my home repair needs.

Review 168 (2024-10-09 - Rating: 5)
Ben was the absolute best and delight to work with. He truly cares about his customers. I recommend him to everyone!!!

Review 169 (2024-03-15 - Rating: 5)
Very responsive--came the next day after I called after-hours. Friendly and quick service; even willing to get up on a 3 story roof to clear plugged vent pipes! Also reasonable charges for service provided. Would definitely use again.

Review 170 (2024-01-29 - Rating: 5)
I have used Horton Plumbing for a couple of different homes and they always do a good job. They did plumbing updates at my mom‘s house to upgrade the 1950s plumbing. And most recently I had a small leak Near my basement water meter and Christian came out and took a look at it and said he thought it simply needed to be tightened up. A few twists later and that did the trick—no issues ever since.

Review 171 (2024-09-06 - Rating: 5)
Ben and Nick just left and we are extremely happy with their work they explained what needed to be done and how they were going to fix the problem. Would definitely use them againThanks for a job well done 👍

Review 172 (2024-01-24 - Rating: 5)
My garbage disposal was making a wonky noise like something was loose, so I called Horton Plumbing and Remodeling as I have used them before with good results. Ben was out to check out our garbage disposal. I thought it would need replacing but after Ben looked at it, he discovered that it was something very minor (black plastic washer had found its way down the drain). I found Ben to be punctual, to the point, and honest (he could have told me I needed a new disposal and I wouldnt have known otherwise). I appreciate the integrity that was demonstrated. I highly recommend Horton Plumbing and Remodeling and Ben. Thanks Ben for your honesty in fixing our problem!

Review 173 (2024-05-03 - Rating: 5)
Jason Styes from Horton has come out multiple times to help with our plumbing issues. He has always been an amazing worker that talks to you and explains everything. Weve used Horton for years and will continue to do so.

Review 174 (2023-12-07 - Rating: 5)
We use Horton plumbing for all of planning plumbing needs. Today we had at leak under our sink. And we had a gentleman come outby the name of Ben. Great customer service took care of things here. He is planning to double check back with me. To mke aure all is good.We refer everyone to Hortons plumbing as well.Again Great service from Ben and Amanda who took the initial call would recommend them to anybody.

Review 175 (2024-01-09 - Rating: 5)
So Ive been a customer of Hortons Plumbing since I was a tenant and my landlord previously recommended these guys 10 years ago.I became a homeowner 2 years ago and within a month I had a HUGE issue with a leak that turned into a hole due to the home not being winterized. Of course I naturally called these guys and theyve always been Johnny-on-the-spot with great rates.Over the weekend, my basement flooded and when I called, Jimmy and I talked through and was able to diagnose that it was the sump pump.This is important because he advised me of what I can do to manage the issue until Monday to significantly save money vs paying emergency rates.This is why I will always be a customer of theirs, I can TRUST them to help me and I can TRUST that theyre not trying to overcharge or upsell me.If you want a TRUSTED plumber who will help you and not take advantage, while also doing excellent work with great rates, Hortons your company. Ive recommended them to friends and family as well.

Review 176 (2024-07-23 - Rating: 5)
Great customer service. Fast and efficient work done to install new AC unit and associated furnace components. Devin, Dave and Josue are terrific

Review 177 (2024-02-08 - Rating: 5)
Thank you to Christian of Horton Plumbing. He came as scheduled and quickly and efficiently fixed a couple of plumbing issues we had. Very friendly and he saved us having to put in a new garbage disposal because he fixed the leak and said we might be able to get a few more years on this one. Appreciated this.

Review 178 (2024-06-07 - Rating: 5)
Ron came out to perform our sprinkling system back flow test. He was very informative, professional and left us with a great first impression of Horton plumbing.

Review 179 (2024-01-27 - Rating: 5)
Basement flooded this morning called Horton plumbing at10.30am .came out the same day at 630pm uncloged the drain. Finished at 7.30.ERIK and Mark did a fantastic job. Kept me updated. Made sure the area was clean. Will call Horton if I ever need a plumber

Review 180 (2024-01-05 - Rating: 5)
I called Horton Plumbing late this Friday afternoon for help with a gas line to my dryer. They sent two gentlemen, Jimmy and Sam, immediately. They were able to quickly assess the problem and fix it. I recommend Horton for any of your plumbing needs. Great company!!

Review 181 (2024-05-02 - Rating: 5)
Ben, replaced a water spigot (silcock) at my house. This is the third or fourth time they had to come out to my house over the years. I like the quality and expertise of the plumbing work performed. Ben was very professional and quick. Ben just didnt replace the water spigot, Ben made sure it was done right.Ill keep calling Horton Plumbing for any plumbing needs.

Review 182 (2024-08-23 - Rating: 5)
Ben and Ethan came out the same day I called for help to fix a leaky bathtub. They were fast and did an awesome job!! Thanks!!

Review 183 (2024-05-30 - Rating: 5)
Having no running water from 9a on Wednesday, 05/29 until3:30p on Thursday, 05/30, I was so grateful for your employees,Keelio and Christian. They did their work quickly, obviously they are knowledgable, and pleasant. I would recommend Horton Plumbing.

Review 184 (2024-06-27 - Rating: 5)
Horton Plumbing is a reputable company with knowledgeable and efficient technicians. Thank you James Parker and Mark for fixing our plumbing problem.Pam and Bill Swiderek, Canton

Review 185 (2024-12-21 - Rating: 5)
Thanks to Christian and Marcus we have working plumbing! Excellent plumbing and great service!

Review 186 (2024-08-15 - Rating: 5)
They came out immediately, did an inspection, did the work right then, charged a reasonable fee. They were timely, friendly, efficient. I will use them again.

Review 187 (2024-07-02 - Rating: 5)
Jared came out today to clear a clogged sewer line. He was professional and knowledgeable. the price was a little more than we were expecting, but in the end, it was worth a little extra because of his expertise.

Review 188 (2023-11-22 - Rating: 5)
I went with this company because they were the only ones willing to give a SPECIFIC and EXACT dollar amount estimate up-front over the phone. They did NOT waste my time (or money) on the usual scam other companies use: oh, well have to take a look at it and decide...itll be $70 for us to walk in the door plus $90/hour and surprise-mystery fees for us to give you an outrageous quote which youll have to accept or pay $160+ for nothing. Horton assured me the price they quoted on the phone was EVERYTHING - PERIOD.Ben did a good job with the installation of the new water heater and had the whole show wrapped up in 90 minutes (I had already drained the old water heater). Work looks clean and professional and he had a very pleasant and professional attitude.Very grateful this company did NOT play the usual game of upping the price every time it passed their lips or padding the bill with obviously fake charges and fees. What a concept. Thank you.

Review 189 (2023-12-13 - Rating: 5)
Called to schedule a replacement of my hot water heater. Expected to schedule about a week out and was OK with that but they were here within a few hours and did it same day. The crew was professional and pleasant, making quick work of the replacement and relocation of the new unit in some very cramped quarters. Definitely recommend Horton for plumbing needs.

Review 190 (2024-11-27 - Rating: 5)
After major renovations to our basement, water was backing up in the shower, sink and toilet. Jered came on an emergency call, snaked everything and our problem is solved. Wow! I have used Horton for many years and they have always been prompt, courteous and reasonably priced. I have no reservations recommending them to anyone with a plumbing or remodeling need.

Review 191 (2024-06-17 - Rating: 5)
Christian Riolo was a great tech! He came in and addressed our issue. Was very informative to my flooring contractor as well! Great work Christian!