Stefani Plumbing, Heating and Cooling

Located in Plymouth, Massachusetts

Address: 95 Camelot Dr Suite 4 Suite 4, Plymouth, MA 02360, United States

Phone: +1 508-746-0636

Rating: 4.7

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Review 1 (2023-03-16 - Rating: 5)
From start to finish, everyone with who I worked was so helpful and professional. Suzanne responded to my info request almost immediately, and got me in touch with the GM, Brian. He was able to come out the next morning, and did a walk-thru with me, taking picks of all of the plumbing issues (lots of leaking pipes, and a detached tub drain). He gave me numerous options for how to address these issues. Our former plumber never gave us options, just did the most expensive fix.Anyway, after having our water tested (another thing our former plumber never had us do), we started out with an acid neutralizing system. The man who came out, Wes, was great too. He was polite and professional. He explained the whole set up to us, and left the basement slightly cleaner than when he arrived. Its been a few months now; and were extremely happy with the work that weve had so far. Theres a lot more to do still; and Im really happy that weve found a company that is responsive and isnt just going to do the most expensive fix with no explanation.TLDR, Im very happy with the work. Will absolutely use them again. Thanks to Suzanne, Brian, and Wes!

Review 2 (2021-11-18 - Rating: 5)
From start to finish the experience was totally stress free. Tom Stefani was friendly and knowledgeable. He explained everything in detail. The office staff was professional and courteous. Our two installers, Connor and Brendan, were prompt, friendly, courteous and experienced. They went up and beyond expectations. The general manager was also friendly and experienced. They left the cellar as clean as they found it. Professional business in every aspect. I would and will recommend Stefani Plumbing and Heating to everyone.

Review 3 (2022-05-11 - Rating: 5)
Wes and Brian were great with diagnosing and replacing 30 year old shower valve. They were clear with the options available and an accurate estimate. Work was clean and well done.Very helpful trying to diagnose over the phone, Tricia was really patient

Review 4 (2023-12-01 - Rating: 5)
Eric Thompson gave us a thorough lesson on how to manage our new nest thermostat. He also took the time to enlighten us on exactly how heat pumps work - and when and how to switch to 100% backup fuel (severe snowstorm for example) then to be sure we dig around it before switching back. Good to know! We feel confident in him and Stefani Plumbing, glad we found them!

Review 5 (2023-03-02 - Rating: 5)
Had a very positive experience with Stefani Plumbing recently and I highly recommend them! Wes was our plumber and he was awesome. Very personable, competent, and completed the job in a very timely manner. He quickly diagnosed the issue and provided me with an in-depth explanation as to what was causing the problem. I will definitely be using this company again for any plumbing-related issues.

Review 6 (2024-01-31 - Rating: 5)
The people were the best part. Jenn, the sectary/intake was so person; and Andy was kind from beginning to end, even offering tips and pointers on preventing further damage. Choose Stefani, you did not have to deal with haggling, or poorly quoted times- and the cost was reasonable (no 3-4 hour min, i paid the labor and parts, not extra time). Jenn, stated between 8a-10a, and were here at 8:30am with an automated heads up hes on his way text too. Keep the people you have working for you and you got my business from here on out, Stefani!

Review 7 (2023-11-22 - Rating: 5)
I wish this gave the option of providing 10 stars!! I had 3 different plumbing companies try to fix my radiant heating system before I called Stefani Plumbing! I am so glad I called them. Stefani Plumbing has been a life saver and finally fixed my heating system! Tom stopped by to first see if he could figure out why it wasnt working - came up with a plan - then Bud and his assistant came out that week to fix it with the most positive attitude. It took a couple different fixes but it is now running and heating our space! Thank you for not giving up!! I highly recommend Stefani Plumbing! Thank you so much for all your help and patience with our system!

Review 8 (2023-09-11 - Rating: 5)
Eric Thompson examined our furnace and water heater. His examine was thorough highlighting strengths and weaknesses. Through his conversation it was easy to realize he had a great deal of experience. At all times he was a professional, very knowledgeable and explained everything to my wife and I in a way that we could easily understand. We feel very pleased with his examination. Thank you.

Review 9 (2020-11-03 - Rating: 5)
As a first time customer I couldnt be more pleased with the service provided to us. Wes was right on time, most knowledgeable, masked to protect us and himself. He got the work that we needed done in a most efficient manner. We will highly recommend Stefani Plumbing to everyone. We look forward to having Stefani Plumbing take care of our future plumbing needs. Than you, Robert Doucette.

Review 10 (2021-07-28 - Rating: 5)
I called to have a plumber come out to service a leak in our toilet. The woman on the phone was very pleasant and very informative. The plumber came out and assessed the situation told me what he thought was going on, even waited a little bit to make sure it was what he thought. He fixed the leak but explained everything that he was doing so I could understand.He was very professional and very personable. I even had my two young grandsons here who are obsessed with tools and he was so nice to them even letting them see his cool toolbox!!!I will definitely use Stefani again and I would recommend them to anyone who asked , great company.

Review 11 (2021-09-20 - Rating: 5)
I am a fellow contractor in the Plymouth area, and after getting into a pickle with a system installed a few years back Stefani Plumbing and Heating came to the rescue. Brian, the office manager was very responsive and answered any/all questions I had. He sent a technician out (Mike) right on time with a smile on his face. I knew I was in good hands from the second I made contact with Brian, and felt well taken care of throughout the process. Mike was very cordial and knowledgeable. He kept everything neat and clean and finished the job in a timely fashion. Thank you so much to the guys at Stefani. The service I received was a 12/10 and I will certainly be calling them for anything in the future.

Review 12 (2021-07-22 - Rating: 5)
Walt arrived on-time to repair/replace several leaks in our cold water feed line. He was personable, efficient and moved right along. I threw him a curve when I told him about a last minute leak on the water heater but he took it all in stride and completed the repairs in a timely manner. I would recommend Walt to anyone looking for a good plumber.7/22/21 In the review I posted yesterday I incorrectly identified the technician who helped us as Walt. The correct name of our technician was Wes. Please forgive my gaff! Everything else remains the same. He did a fine job and I would recommend him without reservation.

Review 13 (2023-04-01 - Rating: 5)
Wes was very professional and knowledgeable. He figured out our ceiling leaks source and fixed it quickly and efficiently. Would definitely use this company again!

Review 14 (2022-07-28 - Rating: 5)
Stefani Plumbing was available on short notice to handle my plumbing issues at a newly purchased house. The service was professional and comprehensive at a reasonable cost. Everything was explained and reviewed upon their completion of the work.

Review 15 (2021-06-21 - Rating: 5)
Was very happy with the responsiveness and the work done by Stefani. Unfortunately I didnt think to get the name of the tech who came out to my house, but the office staff, Tricia, Rosann, and Brian were all great to work with. Next time I need any plumbing work, Stefani will be my first call!

Review 16 (2023-10-31 - Rating: 5)
I am extremely appreciative of the timely and expert service provided by the Stefani Plumbing team. I will recommend your company to all my neighbors and friends. Bob Hickman

Review 17 (2021-07-09 - Rating: 5)
I called Stefani Plumbing to have a new faucet installed and to have a shower looked at for water temperature problems. Wes arrived on time and explained everything very well. We were very happy with the job he did!

Review 18 (2021-09-23 - Rating: 5)
Wes did an excellent job fixing my leaking kitchen faucet. He is professional and personable. I will definitely call Stefani for my future plumbing and heating needs. Thank you, Wes.

Review 19 (2022-09-17 - Rating: 5)
Called and got a same day appointment. Wes was excellent, he was quick and efficient in fixing our plumbing issue and checked in before leaving to ensure we were satisfied with all the work. Thank you Stefani Team!

Review 20 (2022-10-15 - Rating: 5)
Stefani Plumbing originally installed our whole house Mini-split ductless AC system in 2017. Recently, we had them back to perform annual maintenance on the indoor & outdoor units. The technician was prompt, courteous and knowledgeable about all aspects of the system. I can now breath easier (literally andfiguratively) knowing the system is now clean and ready for another year. Great Job!!

Review 21 (2016-12-18 - Rating: 5)
Stefani Plumbing recently installed a mini-split system. Their work was meticulous and efficiently done. The crew was on top of every detail. Our unit currently is in the heat mode and worked effortlessly in 4 degree weather. Tom and his crew were on top of all rebates and paperwork. I strongly recommend the mini-split system and Stefani Plumbing for installation.

Review 22 (2021-09-20 - Rating: 5)
We had a pipe crack in cellar, Called Stefani they sent someone out to fix very quick. WES the the plumber, he was on time, had all the partsand fixed our messy problem very quick. He explained everthing he wasgoing to do. Very professional, would recommend him to everone.Thanks for a great job WES.

Review 23 (2022-07-29 - Rating: 5)
We had a water heater let go and flood the down stairs of our home while we were on vacation. we came home on a Sunday to find the mess. I couldnt reach any one at our insurance agency so we called stefani plumbing and reached their on call technician. He directed me on what to do and gave me options. Stefani technician was on site the next morning and resolved the issue with our water heater. There technician was extremely professional and customer focused on our issues. I highly recommend stefani plumbing.

Review 24 (2021-10-18 - Rating: 5)
I needed immediate service to replace my kitchen sink faucet that broke causing no water service. Wes showed up within one hour after I called and very professionaly and acurately replaced the faucet per my request for a special model. He was very friendly and polite. I was very grateful for the quick and wonderful service.

Review 25 (2020-11-03 - Rating: 5)
Tom and his team were extremely professional and thorough with our boiler system conversion. They were very helpful with following through on MASS SAVE rebate as well. Dave was very meticulous and detailed with his work. We highly recommend Stefani Plumbing.

Review 26 (2021-07-19 - Rating: 5)
Wes came by today to address some questions about our water filtration system. We found him very knowledgeable and professional. We will certainly continue using Stefani for our plumbing service needs

Review 27 (2022-07-29 - Rating: 5)
Stefani Plumbing and Heating has always been responsive and professional in my dealings with them. They have 24 hr emergency assistance and were able to help me when the heat went out.Love all their techs are great and very knowledgeable.Great service and good for installation too !

Review 28 (2022-04-22 - Rating: 5)
Wes from Stefani Plumbing was extremely knowledgeable and helpful with my leaking pipe. He explained thoroughly what he was doing and what needs to be done going forward. 10/10 service!

Review 29 (2022-01-05 - Rating: 5)
Installed kitchen faucet. Repaired bathtub leak. We called them and were able to come out the same day. They were friendly, helpful and professional. Price was reasonable, and we will be using them again.

Review 30 (2021-08-26 - Rating: 5)
Wes was our service professional. He was terrific. He was extremely knowledgeable and took great patience to explain how everything works. I would highly recommend this company and if we need their services again, we will request Wes. They also did not gauge us like other companies do.

Review 31 (2021-10-01 - Rating: 5)
Had a hot water heater installed. Could not have gone better. Also they had a student from upper Cape Regional working learning from the tech. Kim was great and the Person who installed my hot water heater was good at both the installation and teaching showing her how things were done.What a great thing for the School and for Stefani to do.ThanksBradford NKingston Mass

Review 32 (2021-07-16 - Rating: 5)
I found Wess to be very personalable, reasonable and knowledgeable. He explained the complex situation very well to me and then again to my husband patiently. We felt as though he took time to learn about our old home and therefore be a great resource in the future.

Review 33 (2023-08-03 - Rating: 5)
Great experience and service from start to finish. Everyone was professional and friendly. The crews were efficient and performed a quality job. Thanks to all at Stefani!

Review 34 (2021-07-02 - Rating: 5)
Wes from Stefanis made a call to service a leaking Bath Tub Drain at my home and repaired the leak promptly. Job WELL DONE. Wes certainly is amost qualified and professional plumber..

Review 35 (2021-07-14 - Rating: 5)
Wes you are the best, you explained everything so I could understand while installing the water filtration system for the well. A big thank you to Stefani plumbing and heating for another job well done.

Review 36 (2021-07-16 - Rating: 5)
Wes has come to my house multiple times and does a great job. I would recommend this company to anyone needing dependable plumbing work done at their home.

Review 37 (2022-01-10 - Rating: 5)
Wes Installed a new water pump. He was friendly and professional. I did not feel rushed at all. Took time to answer all my questions. Let work clean and tidy.

Review 38 (2022-08-04 - Rating: 5)
I have used Stefani for years and am very satisfied with the work that they have always done for me. I honestly wouldn’t go anywhere else for my plumbing needs! Super customer service as well!!!

Review 39 (2021-11-03 - Rating: 5)
A new booster water pump was installed to replace a broken one. Wes was knowledge, courteous and installed the pump quickly. He tested it to make sure everything was working properly

Review 40 (2023-08-03 - Rating: 5)
Great company. Always responsive. Recently had my AC units replaced and the process could not have been more smooth.

Review 41 (2021-08-09 - Rating: 5)
Wes installed a new faucet quickly, efficiently and cost effectively--all with friendliness and courtesy. It was a pleasure to do business with him.

Review 42 (2021-07-22 - Rating: 5)
Wes showed up to save the day and that is exactly what he did. My diy broke the pipe. I should stick to what I know best. Wes came in and tackled the problem and fixed things perfectly.

Review 43 (2021-07-15 - Rating: 5)
Wes did a great job of replacing my old outdated bathtub plumbing, and explained everything to me thoroughly. Prompt, courteous, and did the job right.

Review 44 (2022-07-27 - Rating: 4)
Stefani are professionals who work closely with the client to insure the client is satisfied with the results.

Review 45 (2022-08-22 - Rating: 5)
Responsive, courteous, timely, Wes was our guy and he was great.

Review 46 (2021-11-29 - Rating: 5)
Excellent, responsive, clean. Excellent value and great communication from sales process through the installation and completion of the work.

Review 47 (2022-08-04 - Rating: 5)
Wes did a great job - quick and efficient. Very pleased with the outcome.

Review 48 (2020-11-23 - Rating: 5)
Very positive experience. Plumber (Wes) was most professional and also helpful

Review 49 (2023-04-16 - Rating: 5)
This was the second time that we hired Stefani for a project at our home. Over the last few decades, the well-water has really taken its toll on our plumbing. We have numerous projects that can’t all be done at the same time. The GM that I originally worked with was not available. But when he first came out he had taken a lot of photos of everything we discussed, and had them on file for when we were ready to go with this project.This time we had our entire house re-piped, replacing the copper with pex, as well as replacing 2 toilets and 2 bathroom faucets. This was a multi-day project with a couple of guys. They were punctual, polite, and worked very neatly, even when they had to cut into the walls and ceiling. The lead guy was Brendan. He was extremely assured and knowledgeable.This isn’t the last plumbing project that we have planned. Other than Suzanne in the office, we’ve worked with different people for both projects. But the professionalism has been consistent. Everyone has been so helpful. As stressful as home repairs and renovations can be, it’s really comforting to feel that we’ve finally found a company that we can count on.

Review 50 (2022-06-19 - Rating: 5)
We’ve used Stefani for a number of years and have always been happy with them. We were having an issue with a leaky toilet and Wes was able to fit us in very quickly. He fixed the leak quickly and efficiently. Wes was very pleasant to deal with and I would definitely recommend them.

Review 51 (2021-06-30 - Rating: 5)
I am a supplier for this company and Brian Mace and his team are very professional and knowledgable about their business

Review 52 (2022-10-28 - Rating: 5)
Our office was very pleased with the promptness of this company and Wes was very professional, pleasant and informative. He did a great job repairing the pipe in a timely manner. We will be using there services again when needed.

Review 53 (2022-08-10 - Rating: 5)
Stefani did extensive rough and finish plumbing for us for a remodel, and also a complete heating installation and mini-split relocation. Outstanding service - highly recommended.

Review 54 (2021-06-14 - Rating: 5)
Mike and Connor of Stefani Plumbing installed a natural gas line to my deck so we can grill. Excellent job- very professional.

Review 55 (2022-08-14 - Rating: 5)
They took care of my issue quickly!

Review 56 (2021-07-02 - Rating: 5)
We have an old tub, faucets need to be replaced, one wall in tub needs to come down, Wes will come back once down. Wes also replaced 2 outdoor faucets. Very happy with service.

Review 57 (2021-07-25 - Rating: 5)
They were very professional. They made sure everything worked well. I would recommend them to anyone. Wes put on my dishwasher and new pipes to.my sink.