DNA Plumbing Services
Located in Plano, Texas
Address: 542 Haggard St #512, Plano, TX 75074, United States
Phone: +1 469-457-3155
Rating: 4.8
Services
- On-site services
- Language assistance
- Repair services
- Credit cards
- Credit cards
Categories
- Plumber
- Drainage service
- Gasfitter
- Hot water system supplier
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-31 - Rating: 5)
These are the best people! DNA plumping!!! I called them in a panic on New Yearās Eve day in the morning. They were here in 20 minutes and it is now 430. They have been here since 930 this morning. They fixed both my plumbing leak out at the street from the main and they also Fixed the leak in my shower. Their prices were way more reasonable ā¦ as a matter fact Baker Brotherās wanted $9000 for the same job ā¦ not including the showerā¦ Never will I ever use Baker Brothers.. DNA Plumbing save me $7000! I am proud to say call around thereās some reasonably priced plumbing out there with good people doing the right thing. DNA is the plumbing company for me. Call these guys theyāre amazing. -
Review 2 (2025-01-04 - Rating: 5)
We had some craziness occur in the beginning of December and DNA wrangled it very well. We were actually working with a different company and quickly switched to them because they were so much better!I am a person who asks an insane amount of questions and they were forever there to take my calls and help me out! I really felt valued as a customer and will definitely be reaching out to them in the future. -
Review 3 (2024-12-23 - Rating: 5)
Miguel and the team at D-N-A Plumbing Services were friendly, efficient, and worked with my schedule. I was in a time crunch that was out of my control and they were able to come out, same day, to access and resolve my plumbing issue. The transaction was priced friendly, which works for my budget, especially since this was an unexpected expense during this holiday season. They were able to get everything taken care of and gave me a review of what was needed, and the work, once completed. I will definitely be utilizing their services in the future! -
Review 4 (2024-12-11 - Rating: 5)
The team at DNA Plumbing Services has many 5-star ratings and I will am adding another well-deserved 5-star review to their list.I called for help at 8:45am this morning and in less than one hour a technician was onsite ready to tackle our Plumbing issue.Andrew and Cody were very professional and extremely knowledgeable. They offered several solutions for accessing the water leak within the wall and provided recommendations on how to prevent future issues. Not only did they repair the leak, but they replaced the cartridge in the shower valve too! No more dripping shower faucet!You can tell that this crew really cared about the customer. Even the access hole they cut was clean and perfectly square, which makes the repair much easier. They cleaned up when they were done too.Thank you, DNA Plumbing Services for a job well done! FIVE STARS āļøāļøāļøāļøāļø -
Review 5 (2024-12-25 - Rating: 5)
Whomever the 2 guys that came over were great. First was going to be The control section of the Hot water heater for $675. They left to pickup parts and came back with also a thermo-coupler in which they replaced first. It fixed it right up and saved me over $400 at $191 instead. Easy to respond with and loads of help. I want them for any future problems.I have the D-N-A card just in case.Thanks again,Alan -
Review 6 (2024-10-30 - Rating: 5)
Yesterday I had the fantastic experience of hiring DNA Plumbing to come out and handle a few issues at my home. Not only was I provided with same day service, the technicians were both extremely knowledgeable about what was happening and they happily answered all of my questions about what to expect. The repairs happened quickly and they cleaned up everything perfectly once they were done. I am so pleased with the outcome of the job and the professionalism displayed. -
Review 7 (2024-09-27 - Rating: 5)
Had a fantastic experience with DNA Plumbing! Our son flushed some toys down the toilet, causing a major issue. Justin and Billy came out, quickly identified the problem, and even saved us a lot of money by finding a way to resolve it without the extra steps initially expected. Their professionalism, honesty, and efficiency were outstanding. Highly recommend their services! -
Review 8 (2024-11-14 - Rating: 5)
David was great! Excellent customer service. He was careful to explain things and give us a fair quote for services. They also show up quickly in case of an emergency!DNA is out go to plumbing service! -
Review 9 (2024-11-24 - Rating: 5)
Same day service, technicians were professional and super knowledgeable. put shoe covers on before entering our home.pricing is competitive and fair.we had another plumbing company come out earlier that day and the quotes were crazy high- DNA came out later the same day and completely solved our issues doing 1/3 of the work the other company told us we needed to do. -
Review 10 (2024-11-26 - Rating: 5)
Wes from DNA Plumbing Services was great. Another person, that I thought was a plumber but was not, had installed a water booster and nearly blew up my water heater with the pressure and cost me thousands in a water bill. Wes resolved the issue with a smart approach to the problem. Be careful to hire real plumbers. -
Review 11 (2024-11-30 - Rating: 5)
Had a failed shower drain / p-trap that was leaking. Miguel did a really clean p-trap and solvent weld shower drain install (for reliability). He also gave really great advice for putting an access panel to cover up the drywall and for future access if needed. Price was reasonable.Thanks yall! -
Review 12 (2024-08-02 - Rating: 5)
DNA plumbing I highly recommend! They came out within one day of me making an appointment to locate a slab leak. Wes and his partner were very professional and were there every step of the way and even went the extra mile and changed a light bulb in my kitchen! I will always use them for my plumbing needs. Use them you will not be disappointed! -
Review 13 (2024-08-28 - Rating: 5)
David was extremely helpful and I appreciate him taking the time to evaluate and discuss the options for ensuring our tankless water heater is functioning properly! After discussing a plan of action, we feel confident in his diagnosis and future work with DNA! Thank you! -
Review 14 (2024-11-09 - Rating: 5)
DNA Plumbing has completed multiple projects and repairs in our home. They go above and beyond to do the job the best way possible. I canāt recommend them highly enough! -
Review 15 (2024-10-20 - Rating: 5)
I had a pipe start to leak at the top of my water heater and these guys came to my rescue. Quick response time. Courteous. Great job. Will definitely call them again if I have issues. -
Review 16 (2024-12-02 - Rating: 5)
I called DNA plumbing when Baker Brothers said they could no service my tankless hot water heater. The service personel were on time, knowledgeable and efficient. I was impressed. I will use DNA plumbing in the futures. -
Review 17 (2024-08-14 - Rating: 5)
Wes and his partner from DNA were great. They checked and solved our drain problems and also inspected our outside line. The price was reasonable and they completed the work on-site. Very friendly and polite. -
Review 18 (2024-11-05 - Rating: 5)
Chad from DNA is always professional and fast. He sent David out to our property within 30 mini of calling. They got everything done and efficiently. Always recommend these guys. 5āļø -
Review 19 (2024-08-27 - Rating: 5)
D-n-A was great! They were able to come out same day and diagnose our issue quickly. Our service pros were very knowledgeable and friendly. They answered all our questions, helping us navigate the repair process through our insurance. Iād definitely call them again! -
Review 20 (2024-09-12 - Rating: 5)
Very professional and knowledgeable. These guys did a leak detection and spent their time working hard to figure out my issue. Turned out it was the pool auto fill and Iām so relieved. Great crew and would HIGHLY recommend and would call them again for all my plumbing needs. Thank you DNA -
Review 21 (2024-11-28 - Rating: 5)
Gas leak required a new gas line. All the D-N-A personnel were courteous and polite while working diligently to restore gas service. Several problems caused by 3rd party excavators were addressed promptly and corrected. I recommend D-N-A for any gas line leak repair. -
Review 22 (2024-07-21 - Rating: 5)
Emergency weekend water heater leak--->replaced water heater. Both technicians were pleasant,patient, courteous and efficient. I found their prices to be comparable to the last WH I had replaced 5 years ago.Very happy with their service. -
Review 23 (2024-12-18 - Rating: 5)
Andrew and Cody from D-N-A were great. They did a re-route of my slab leak and got everything fixed. Great team and work..Thanks -
Review 24 (2024-09-18 - Rating: 5)
Showed up on time. Were honest and helped us through the process of the repair. Pricing was far and they did a great job and finished on time. Would happily use them again -
Review 25 (2024-10-11 - Rating: 5)
Another update to my review -- I had them come out another time this year to connect the gas to the furnace. Another great job and they took care of us very quickly with getting everything connected after the city did the permitting.I have had two experiences with DNA Plumbing. First, i had them replace a water heater and toilets for the same price that another company was going to charge me for just a water heater. They did a great job and were very helpful. If you supply the toilet they will install it for a really good price.Second experience, I just replaced my gas line after a previous owner put a stake through the gas line. They were very good at trying to find a way to repair the leak instead of replacing the whole line. Ended up having to replace the whole line, which sucked but not in their control. After the job the tech did a great job following up with my insurance company to make sure insurance provided what I was entitled to through coverage I added to the policy a few months ago.I hope i get to go a few years before my next plumbing issues, but I will be calling DNA when that happens. -
Review 26 (2024-09-05 - Rating: 5)
DNA Plumbing today replacer 3 hot water heaterās at a competitive price and did a quality install / removal without a hitch from an ownerās point of view. I canāt imagine using any other plumbing firm after my experience with DNA. Great people and really nice quality work. -
Review 27 (2024-07-15 - Rating: 5)
What to say about these guys? They are AMAZING. Want to give a big shoutout to Aaron H. He came over, I told him the issue, and he immediately figured out the problem. I had a pipe issue underground that needed to be fixed. While it cost quite a bit (still cheaper than the competition), they walked me through the steps, they were very responsive, and they made sure all of my concerns were answered. From the customer service team, to the technicians, to the excavation team... it was an easy experience. I appreciate their help and their service. I highly recommend them to anyone having plumbing issues, especially emergency issues. -
Review 28 (2024-08-07 - Rating: 5)
Same-day response, two people showed up right on time ready to work, understood my problem quickly, had the right tools, unclogged our sewer drain in under 2 hours, got everything working again for less than $300 for my roto-rooter type job. Glad I didnt have to do it myself again. Jake and Billy were super pro, even in 100+ degree heat. Thank yall very much! -
Review 29 (2024-07-12 - Rating: 5)
Thank you! My appt was schedule for later in the day and they had a cancellation in the morning. My shower cartridge was replaced within 45 minutes!Communication and efficiency is fabulous. As a small business owner myself I appreciate great service. Highly recommend -
Review 30 (2023-12-03 - Rating: 4)
DNA provides a quick response and commendable customer service when a home owner needs it most! I am absolutely satisfied with the work the team performed to replace a shower cartridge.I would recommend Asa for future plumbing projects. He answered all of my questions during the job. -
Review 31 (2025-01-07 - Rating: 5)
On time, courteous and honest!Reasonable charge and explained what they were doing.Will use again and ask for Wes! -
Review 32 (2024-09-08 - Rating: 5)
Two times I have called them, First time water leaking through a ceiling. Second time bad clog. Both tines it was quickly and very professionally fixed. Not waiting for an appointment is nice. They will continue to be my go to company for plumbing issues. -
Review 33 (2024-09-07 - Rating: 5)
DNA plumbing was very helpful in informing me of the problem and fixing it right away. The plumbers were knowledgeable and professional. Very happy with the service as a first time customer. -
Review 34 (2024-08-25 - Rating: 5)
Grateful for DNA to be able to come out at the last minute on a Saturday night to fix our severely clogged drain! We wouldnāt be able to run our AC without them tonight. The guys were fast and courteous. Thanks! -
Review 35 (2024-12-18 - Rating: 5)
Fantastic job. The crew of Thomas replaced all the underground piping done very professional would highly recommend them to anybody. Thank you guys -
Review 36 (2024-11-23 - Rating: 5)
Professional, punctual, great communications, and budget friendly. Thank you Andrew and Zane!I highly reccomend DNA Plumbing! -
Review 37 (2024-11-24 - Rating: 5)
Thomas and Zane came over and immediately diagnosed the issue with plumbing near our washer and had it all fixed over he next hour or two. They then also took care of a shower drainage issue. Couldnt have been happier with the service. Thanks Thomas and Zane -
Review 38 (2024-07-24 - Rating: 5)
Guys did an amazing job! Even when the project took a few left turns (hooking up a dishwasher in an older house) they told me step by step what was going on and everything turned out great. Will definitely be using them again! -
Review 39 (2024-12-11 - Rating: 5)
They are great! They always go above and beyond for us. Had them do a gas line for my cooktop and they ended up putting my oven in too! -
Review 40 (2024-12-31 - Rating: 5)
The two guys that came out to my property in balch-springs were great.... Ill be back in touch real soon... -
Review 41 (2024-07-20 - Rating: 5)
Ismael Sanchez and apprentice Cody were TEN star. Ismael was professional, courteous and extremely friendly. I was nervous about the job and he went above and beyond reassuring me with his work ethic, knowledge and just him being straight up with me and treating me like a friend. Iāll never go with anyone else. -
Review 42 (2024-06-05 - Rating: 5)
Wes and Brayan were great! Careful to listen to my concerns and walk me through what was going on with our backed up shower. They also went above and beyond by having a look at another minor issue with our plumbing. This has been a consistently awesome experience with DNA Plumbing. I highly recommend them to anyone with plumbing issues! -
Review 43 (2024-06-06 - Rating: 5)
Fast reliable service, reasonably priced. DNA Plumbing has helped us with clogged sewer lines, slow draining sinks and tubs, hydrostatic tests and installation of a tankless water heater. We are very pleased with their company. I highly recommend using them. -
Review 44 (2024-12-06 - Rating: 5)
Super professional, kind and patient with all my questions. I didnāt feel like they were trying to get one over on me at all. Highly recommend -
Review 45 (2024-05-24 - Rating: 5)
Jack and his crew at DNA Plumbing have been so helpful when our pipes busted during an ice storm several months ago and most recently when our waterline broke in our kitchen. They were quick to get us on their schedule, addressed our needs in a courteous and honest manner, and discussed the various price point options to fix our issues. I highly recommend using DNA for all of your plumbing needs. They have far exceeded all past companies weve used. -
Review 46 (2024-07-11 - Rating: 5)
Found a leak in front of the house in the evening, called and they scheduled for the next morning. Next morning called and said they could have someone out sooner.They diagnosed the leak, quoted the repair and had the repair done. I am pleased with the work and professionalism of the crew. Will use again! -
Review 47 (2024-06-21 - Rating: 5)
I have known this company since it was formed years ago. They did my gas lines and code plumbing on the swimming pools I built. The ownership and employees are honest and their workmanship is outstanding. Call these guys today, there is no one better in North Texas.Sandy McGee -
Review 48 (2024-09-10 - Rating: 5)
DNA went over and above to make sure the issue was fixed. They have a great crew of employees. I highly recommend for any plumbing issue. -
Review 49 (2024-05-31 - Rating: 5)
I had a wonderful experience with Wess and Brian. My tankless water heater needed to be replaced. They did an excellent job. They were very thorough and even replaced the ventilation system. I have used their services in the past and will continue to call them in the future for any other plumbing concerns that may arise. Thanks to these two gentlemen my family now has warm water again! -
Review 50 (2024-03-08 - Rating: 5)
DNA Plumbing is professional and 24/7. They have a good warranty program as well. We have had water heaters replaced, toilets, faucets, etc. They have fair competitive pricing and usually a $49 fee to come out and to apply to any work they end up doing. Their call center and service teams are always friendly and responsive and they have a good tracking system for appointment scheduling. Overall 5 star service and value! -
Review 51 (2024-03-31 - Rating: 5)
Needed emergency services on a holiday arrived when promised. Techs were professional and knowledgeable. Gave me an estimate and completed the work in a timely manner. I am an old single lady and the techs were so courteous and kind to me. And that doesnāt happen to me that often. Highly recommended DNA. -
Review 52 (2024-08-21 - Rating: 5)
I had some work done by D-N-A Plumbing today. The men were on time, courteous, neat and efficient. They did a great job for a reasonable price. -
Review 53 (2024-10-11 - Rating: 5)
Great service as always. Replaced the toilet quickly and works great. Asked about shower fix and they gave me great options to look over. -
Review 54 (2024-11-08 - Rating: 5)
This company was extremely professional, timely, and very affordable. Great service. Best plumbing service we have ever had. Will absolutely be using them again! Family owned and you can tell by the service you receive. Very caring and efficient! You will absolutely not regret using DNA Pluming Services! -
Review 55 (2024-11-22 - Rating: 5)
Great experience! I was nervous about what was wrong and they were so knowledgeable and kind, it eased my worry. Thank you so much! -
Review 56 (2024-06-17 - Rating: 5)
We have been using DNA plumbing service for last few years. We replaced water tank through them few years back and we truly appreciate Asas team. Travis and his assistant were extremely professional, prompt and did an amazing service , wore boot covers and respected home and they showed up within an hour of making the request. They are extremely reasonable as well and I would close my eyes and use their service again.The best team to continue working on all our plumbing issues. -
Review 57 (2024-06-25 - Rating: 5)
Miguel has come to my home two times. He was very polite and explained everything that he was going to do and told me the price upfront. The next time I need a plumber, I will request him. -
Review 58 (2024-06-05 - Rating: 5)
My experience with DNA Plumbing has consistently been stellar. They care about their reputation and go above and beyond to work with the customer until both parties are satisfied. I use them exclusively. -
Review 59 (2023-12-05 - Rating: 5)
Unbelievable, customer service and punctuality. Chloe was super friendly and understood my schedule and urgency. Not to mention the service itself done with precision and expedience! Plus their prices are very reasonable. Travis was incredible from start to finish. Explained everything as he went with no guesswork. And the price was upfront and flat rate! Ohā¦ did I mention Iāve only known about this company for 2 hours and Iām now their customer for life! -
Review 60 (2024-07-22 - Rating: 5)
Huge plumbing emergency Sunday night at midnight.DNA got their In 30 minutes and work all night and day and got our business back up and running with no down time. Will always use! -
Review 61 (2025-01-04 - Rating: 5)
Gave me satisfied completely reasonable price for my leaking outside faucet and broken pipeline. Digging a trench for for the replaced pipes. -
Review 62 (2024-10-15 - Rating: 5)
These guys do great quality work. Very nice and easy to work with and gave me options that could work within my budget as best as possible -
Review 63 (2024-11-16 - Rating: 5)
Excellent experience! Very professional, timely and explained how to help prevent future problems. Highly recommended. -
Review 64 (2024-11-04 - Rating: 5)
Amazing! Came right away addressed my issues and fixed on the spot. Provided proper education to make informed decisions. Will become my go to plumber -
Review 65 (2024-10-16 - Rating: 5)
Very quick and upfront of about the pricing and got my city permit for me 5 stars āļø especially Justin was very upfront of no leaks on my gas -
Review 66 (2024-12-29 - Rating: 5)
Great service! Both plumbers were friendly and professional. -
Review 67 (2024-07-23 - Rating: 5)
Would recommend this company to anyone needing plumbing needs I had a toilet that would not flush and their technicians, Wes and Brayan came and went above and beyond to fix my toilet. These guys were very knowledgeable, professional and had a reasonable price. Thanks again Brayan and wes! -
Review 68 (2023-12-31 - Rating: 5)
DNA plumbing was great! Our water heater went out on new years weekend, Brajan and Brandon were able to come out and replace it the same day. Great Customer Service and knowledgeable. 100% recommend DNA plumbing -
Review 69 (2023-10-27 - Rating: 5)
I used this company for a Gas pipe pressure test. I gotta say they are absolutely amazing! from the moment i called them to finishing up the job, they took great care of us and was VERY professional the whole time. ***DJ and Harley were the technicians helped and they take the job very seriously and explain everything very clearly and follow through and keep you updated. Giving 10 out 5 stars! will definitely call them again -
Review 70 (2023-10-26 - Rating: 5)
Great experience with DNA to repair a lighting damaged CSST line to our fireplace. DJ and Harley were prompt, professional, skilled, and did a great job on the repair. Also handled the testing and city inspection process very effectively. Highly recommend! -
Review 71 (2023-12-23 - Rating: 5)
We recently had an after hours plumbing issue and they responded immediately. DNA plumbing service gave a prompt time quote, thoroughly assessed and fixed the issue. They took the time to explain the issues and when they left I had the confidence that they completed the job thoroughly and efficiently. -
Review 72 (2023-08-18 - Rating: 5)
I had an after hours pretty substantial leak on an outside faucet, had to turn off all the water in the house and started calling plumbers to see who could come out. Thank goodness we got a hold of DNA, who sent out Miguel Jimenez and Allen Acosta. They did a great job, ended up having to go through the wall in the garage to replace pipe but did that neatly and I had complete confidence that they knew what they were doing. It ended up being a 2-hour job so they were here until almost 10:30. I was impressed they didnt say you know what ...well just come back tomorrow.It was an extremely fair price I was expecting double to be honest. Its always such a great feeling when you randomly call somebody and they end up being the very best choice. Thank you so much Miguel and Allen I know you didnt end up getting home until almost midnight and we really appreciate your dedication. -
Review 73 (2024-10-22 - Rating: 5)
Cody and Jake were right on time and solved our problem, very courteous and reasonable cost. -
Review 74 (2024-04-21 - Rating: 5)
DNA Plumbing Services: Unclogging Sewer Pipes with the Dynamic Duo, Thomas and Josh!When my toilet decided to play the role of a stubborn dam, I knew it was time to call in the cavalry. Enter Thomas and Josh from DNA Plumbing Services, the dynamic duo of drain domination. These guys didnt just tackle the blockage; they waged war on it like it was the final boss in a video game.Thomas and Josh arrived on the scene faster than you can say flush, armed with plungers and determination. They were like plumbers on a mission, ready to dive into the murky depths of my sewer pipe like they were exploring uncharted territory.With their tag-team efforts, my toilet went from being a rebellious troublemaker to a well-behaved member of the plumbing society. It was a victory sweeter than finding gold at the end of a sewage rainbow.So, if youre facing a sewer apocalypse, fear not! Just call DNA Plumbing Services and request the heroic duo of Thomas and Josh. Theyll turn your plumbing nightmare into a comedic tale of triumph! -
Review 75 (2024-01-19 - Rating: 5)
Excellent experience with Jordan R and his apprentice. Other highly rated companies were out to look at a backed up toilet and both of the other companies almost immediately said I need to replace all of my cast iron plumbingā¦. 30-40kJordan was here for 2.5 hours and got a complete picture of our system using cameras, metal detectors to trace lines and found out the entire story. This way he was able to give me several options so I can split the project into two phases which helps financially the edge off. I am grateful that I know the facts about my plumbing so I can make the best decision for my house and family. Thank you Jordan for your diligence and integrity. If you need a plumber look no further than Jordan and DNA! -
Review 76 (2024-11-27 - Rating: 5)
Highly recommend DNA Plumbing. They are honest, quick to respond, and thorough. -
Review 77 (2024-08-10 - Rating: 5)
As I stated in a past post....I will use this company again and I did and glad I did! This company is far the best. They explained everything in detail. Jake and Cody are very professional, kind and understanding. I cannot thank them enough for all the work they do. I give them and this company a 10! -
Review 78 (2024-12-14 - Rating: 5)
I had backed up toilet and bathtubs. Aaron and Zane did a great job fixing them. I also got a good quote for additional plumbing needs I will have done very soon!Thank you! -
Review 79 (2024-09-20 - Rating: 5)
Incredibly fast and great quality service!Very professional and knowledgeable. I definitely recommend them! -
Review 80 (2024-07-01 - Rating: 5)
I really appreciate how this company does business. Iāve used them for large & small jobs & they always give me exactly what I need without trying to upsell anything. Highly recommend. -
Review 81 (2023-06-01 - Rating: 5)
Its my second time calling them for a plumbing issue and not only did they arrange someone to be here within 2 hours of my request, but both times the guys (then Aaron, now Brandon) have been honest about the issue and giving best value options on how to fix the issue. I highly recommend them!I didnt even realize how bad my original plumber was ripped us off until we started using DNA. Not many honest companies around anymore, this is one of the good ones. -
Review 82 (2023-07-21 - Rating: 5)
Brandon and Jimmy came out to my house to replace 2 hose bibs that were old and loose. They kept me informed on what they were gonna have to do to fix the issue and cleaned up the area once the job was finished. They worked quickly and efficiently. I would definitely recommend DNA and will use them for any future plumbing issues at my home -
Review 83 (2025-01-04 - Rating: 5)
Very straight forward pricing and donāt try to upsell you on anything beyond what is needed. -
Review 84 (2023-03-10 - Rating: 5)
So I had a DNA crew out a few weeks back and they did a bit of work that wasnāt quite up to snuff. Once I let the customer service team at DNA know about the issues, they had a crew (Brandon Manriquez and his teammate) out within 20 minutes. Despite the bad weather, these guys were polite, professional and wouldnāt leave until they were sure I was happy with the job. Honestly, I couldnāt be happier with their quality of work and service.Iāve got no problem with a company making a mistake as long as they are willing to offer top notch customer service in getting it rectified. You can count on DNA plumbing for that. Iāll definitely use their services again in the future and I will definitely request Brandon for the job. -
Review 85 (2023-12-09 - Rating: 5)
Had an emergency clogged toilet last night, we tried to fix it ourselves but werenāt able to. Luckily was able to find DNA Services and they were amazing! Very polite, kind, and efficient. Thank you Montana and Joshua! -
Review 86 (2024-11-14 - Rating: 5)
Professional, courteous and honest! Always a 5 star experience...my go to plumber! -
Review 87 (2024-08-08 - Rating: 5)
DNA Plumbing did a great job on a bathroom issue. I highly recommend them. -
Review 88 (2024-04-15 - Rating: 5)
APPT was at 10 am, Aaron and Alan finished their first appt early, called me to say they could be to my house by 9:10 am. They solved my issue, cleaned up behind themselves and were back on the road by 9:50 am, 10 minutes before the original appt!Prompt, curtious and reasonably priced, what more can I ask for on a Monday morning?!Joe -
Review 89 (2023-07-14 - Rating: 5)
Iāve used DNA Plumbing several times. They always do a great job. Their teams are very professional and efficient.The last two Iāve called them, Jordan was the person who came out. I really appreciate his professionalism and communication. -
Review 90 (2023-02-14 - Rating: 5)
Found these guys initially off the great Google reviews. Happy and pleased to say they were extremely fast and responsive in solving our garbage disposal problems. They also gave me helpful tips for other things I could check and maintain around the house! I would 100% recommend this company and will definitely be using them for future needsš amazing service - ask for Jordan! Thank you again!!EDIT: called up DNA plumbing again, this time for a leak. Had Mason come over and check it out! Mason was great - super friendly and fixed the issue in no time. These guys are definitely my go-to people for plumbing issues! Cant recommend them enough :) -
Review 91 (2024-06-22 - Rating: 5)
Hot water heater busted. Showed up within 30 mins and replaced it same day. Thomas was great. Reasonably priced. -
Review 92 (2023-08-08 - Rating: 5)
This is my second time using DNA Plumbing. Jordan and Zane were professional, courteous, competent, and efficient. They identified my water leak source, the cause, and provided pricing options for repair and replacement. I will continue using them in the future for their quality service. Thank you. -
Review 93 (2024-07-16 - Rating: 5)
First class! The guys came in and diagnosed the problem. Got to work and cared about what they were doing. Hard to find that these days. Will use forever! -
Review 94 (2024-03-10 - Rating: 5)
We had a Sunday emergency and they came out right away, and both Harley and Brandon were very experienced, professional, and offered solutions right away. This company is now my go to for any plumbing needs, and I will be telling everyone about them! -
Review 95 (2023-01-11 - Rating: 5)
I used their service to fix my tankless water heater. It was giving error code 29. Neutralizer blocked. They were on time and came the next day to service. Job looks well done. Will have to wait and watch as far as how good the fix is.I am satisfied with their work. This was the first time I used their service. Will sure call them for future needs. -
Review 96 (2022-11-28 - Rating: 5)
Had a major clog in our kitchen and laundry room and we couldnāt get our last plumber to come out day of. They wouldnāt even pencil us in for next day because it āwasnāt convenient for themā. So we called DNA Plumbing and they were available to come out day off and they were very customer friendly and did great work. Turned out the clog was much worse than we expected and after they finished and left, we noticed it was backing up again. We called DNA back and same guys were back within 20 min to finish the job. Very happy with the service and price point. Definitely using DNA again -
Review 97 (2024-08-02 - Rating: 5)
Justin and his Teammate were very professional and did an excellent job! -
Review 98 (2024-07-02 - Rating: 5)
David and Ishmael were fabulous! They were able to come out and replace my water heater same day!! -
Review 99 (2024-09-18 - Rating: 5)
Wes and the DNA crew have been awesome.Quick, professional service -
Review 100 (2024-04-11 - Rating: 5)
Professional plumbing competency, excellent customer service, and lower price than most other plumbers. I wonāt hesitate to use DNA again. -
Review 101 (2024-12-16 - Rating: 5)
Fast and affordable. The two best things a plumbing service can be...! -
Review 102 (2023-06-26 - Rating: 5)
Miguel and Cameron came to our house and fixed a few annoying leaks outside, a leaking shower and an ice box. We are very happy with the work they did, and they were excellent i dealing with us as customers by setting clear expectations and talking us through the process. Pricing was very clear and I am confident quality will outlast us. -
Review 103 (2022-08-10 - Rating: 5)
Im so happy to be able to use my kitchen sink again!! Alex and Andrew came out on time and quickly cleaned out the clog. They also gave us a heads up on a potential repair they saw and how to watch out for it. They were very courteous and professional. I appreciate them and totally recommend them. Thank you, DNA! -
Review 104 (2021-05-25 - Rating: 5)
They did a great job! Scheduled to come fix my issues really quickly the day after I called. Showed up on time, too! The work was solid and quick. They had to get in my attic to snake the pipe but took the time to explain why to me so I understood what was going on. They came for backed up drains but also fixed my toilet while they were here which totally made my day.I have an autoimmune thing going on, and they didnāt arrive wearing any masks, so that took me a bit by surprise, but I just provided my own disposable ones to them when they arrived and asked them to wear them inside, and they were respectful about it, which I really appreciated.I would definitely use this service again. -
Review 105 (2024-02-15 - Rating: 5)
Came out immediately to evaluate the issue. Were able to assess and resolve the issue very quickly. Aaron clearly communicated issues, expectations, and cost. Very professional. Will use again. -
Review 106 (2024-08-16 - Rating: 5)
Great fast service! Fixed my outside faucet fast! I would highly recommend! -
Review 107 (2024-04-25 - Rating: 5)
Awesome emergemcy service!!Professional, informative,and thorough on repairing sewage back up. Also, replacement of new sewage pipes, removing tree roots, and meeting requirements for city permit!! Thank you Thomas, Asa, and Travis!! -
Review 108 (2022-02-16 - Rating: 5)
Best in the biz, honest, reliable, and accommodating. Ive had them come out multiple times for water heater and recirculating issues at a couple houses and theyve always taken care of me. never charged if it was faulty equipment or warranty, and their labor has been remarkable. tough to say nice things about a plumber until now... -
Review 109 (2023-04-02 - Rating: 5)
Was getting nowhere with home warranty and ended up having emergency stoppage to both bathrooms flooding. These guys arrived and found the issue in less than an hour while being very thorough and walking us through what they found. Highly recommended! -
Review 110 (2023-07-14 - Rating: 5)
Travis H. was able to troubleshoot our problem and find a way around not drilling through the wall to reach the clog that was in a very difficult place. Thank you Travis! He was in and out quickly and super friendly! I told him I felt bad he had to work in the attic since it is so hot, he was super positive about it and said that is what he signed up for! -
Review 111 (2021-12-06 - Rating: 5)
We contacted DNA plumbing to complete a job for our upstairs add on. They came out and gave an estimate. After agreeing to the estimate, they scheduled the service within 2 days and completed the work in 2.5 days. They were very polite and included us in all the decisions when things were not quite right! We will use them again and again. Great people to work with -
Review 112 (2020-11-02 - Rating: 5)
DNA was great to work with. Called Saturday am and they had a crew out in 2 hours. The guys were knowledgeable, friendly, and kept me up to date on the repairs. DNA not only did the repairs, but helped scheduled the inspection and will come back to ensure it goes smoothly. Highly recommend. -
Review 113 (2021-12-23 - Rating: 5)
Jerrod and his partner in Arlington were amazing !!!I called at 7:15am and they showed up in about 45 min. Gave me a quote, and then worked their butts off for about 6 hours to figure out and fix the problem. They were very nice and answered any and all questions I threw at them.Thank yāall for giving veterans discounts, it is very much appreciated.I will be recommending this company to everyone, and will definitely be using them in the future. -
Review 114 (2022-12-01 - Rating: 5)
Montana was super awesome to work with. I was dealing with a house within an estate in Carrollton, TX and I live in South Carolina. Our realtor called DNA and Montana came out with his crew. The job ended up being bigger than either of could imagine. They had to go under the slab in 4 or 5 places and ended up fixing 7 areas of plumbing leaks. The crews were on time, notified me when arriving and departing, and cleaned up when it was all done. Montana kept in touch with me by phone, text and pictures. I highly recommend this company. -
Review 115 (2023-08-14 - Rating: 5)
Chad came out to change out a bathroom faucet, replace the tub spout, completely rebuild the toilet mechanisms and tighten a leaking shower head. He was polite, on time and very professional. Only time will tell the quality of his work by for now all was great! -
Review 116 (2022-12-07 - Rating: 5)
We called them at 8:30pm and they showed up an hour later. Guys were very respectful and courteous. Job was done in an hour and thirty minutes. Cleaned up and did their pressure test everything was good and working. Awesome, quick, and transparent communication so that we know what was happening and what needed to be done to resolve the issue at hand. -
Review 117 (2018-11-03 - Rating: 5)
Wonderful plumbing company. We had a weekend plumbing emergency and they were quick to come out and fixed 4 water heaters in one day! No small task, and they spent their Sunday getting us fixed up. They were extremely kind, professional, and proficient in their work. Even after they finished, they were available for separate, but related, questions. Their work ethic and positive values shine through their work; they really want to make sure their customers are taken care of and happy. We were very satisfied with DNA Plumbing. -
Review 118 (2018-10-22 - Rating: 5)
I cant say enough about the work from the crew at DNA. As a first time homeowner, and having our first real emergency, we hit the reviews quickly to find someone for our plumbing issues.We were able to get a hold of them right away and they sent Jerrod and Deion out within the hour to diagnose and take care of our problem. They were incredibly courteous and professional. We really lucked out going with such a great company for our first issue.I cant recommend these guys enough and I can promise you it will be who will call if we have any issues in the future. -
Review 119 (2024-08-16 - Rating: 5)
Excellent customer service. Price quoted was price paid. Did the job quickly and professionally. Kamren and Asa were amazing! Highly recommend! -
Review 120 (2024-10-18 - Rating: 5)
Highly recommend. Very professional, prompt and thorough service. -
Review 121 (2024-11-22 - Rating: 5)
Aaron Hamby with DNA was phenomenal in helping us with an emergency call. Got us taken care of within an hour of our initial call. Highly recommended company! -
Review 122 (2021-12-20 - Rating: 5)
We have used DNA Plumbing for several properties in the DFW area. This weekend they were able to get us in within a few hours of our call. Bryan diagnosed the issue as a leak inside the water heater that couldnāt be repaired. He was able to install a new one and we had hot water again within hours. Pricing is fair (middle of the road) and the quality of their work is consistent. We call them first for our plumbing needs. -
Review 123 (2024-03-03 - Rating: 5)
Alex and Brian were excellent, came during the weekend and got everything wrapped up quickly and professionally. Will be recommending them to others as well! -
Review 124 (2024-03-27 - Rating: 5)
Extremely efficient and professional. They made the process of an inspection easy and provided full visibility of the process. Will be using them for my future plumbing needs. -
Review 125 (2021-05-28 - Rating: 5)
After having no luck getting a local plumbing company to even give me an estimate to replace sewer line, I was lucky enough to be referred to DNA Plumbing. They scheduled a time and day to give estimate within a day! This was after 8 weeks of no response from not one plumbing company in my town. Even though I was 45 minutes away, they took on the job! It was not an easy or cheap repair but worked with me every step of the process! Kept me informed and even came back when I had to do more because of MY previous decision!Great group of very professional guys!Thank you DNA Plumbing for helping me when no one else would take on the job!! -
Review 126 (2023-04-15 - Rating: 5)
Just wanted to update my review based on the outstanding service I received from Jack (Owner) who promptly responded to my review. He acknowledged the lack of communication was concerning and he would address it with his staff. Additionally he throughly explained the problem and what it would take to repair it. During the entire process he keep us informed. Im changing my review to a 5 star based on Jacks superior service.The main purpose of this review is to get the attention of the business owner(s).Ā On Friday, March 10, my husband resolved we had a plumbing issue because there was standing water in the front yard and flowerbed.Ā After researching for a reputable plumber that can provide 24-hour service, we decided to go with DNA Plumbing.Ā We contacted them and placed a service call and was informed that a plumber would be out and we would receive a text when they were on their way.Ā After waiting several hours and no text, the plumbing crew showed up at 12:30 am. (early morning).Ā After their initial assessment, we were informed that the main water line was cracked, and it could be resolved for 1k.Ā After further researched we were informed the problem was more severe, and additionally, the underground water lines were cracked and needed to be replaced, and it would cost 4K.Ā Work wasnt performed because it would require a crew to dig up the ground.Ā In the meantime, we had no running water and was under the impression the repair would be done on Saturday between 3pm and 5pm.Ā Without water, we waited all day Saturday, and finally, a plumber showed up around 7 pm. and informed us that the Excuvation crew couldnt dig in the dark.Ā To no avail, we didnt receive the repair,Ā However, we explained that weve been without water since Friday and needed some resolve.Ā The plumber informed us he could run a temporary line from the main water valve, and that would restore water to our home.Ā He informed us that the Excuvation Crew would be at our home at 9 am. on Sunday morning.Ā As Im writing this review, its after 12 noon noon, and no one is here to resolve the problem.Note: Anytime there has been communication, it has been initiated by us. It appears we are talking to a dispatcher. The main concern from the dispatcher is MONEY! The credit card is on file, and payment is of no issue. Communication is HORRIBLE!Being without a natural resource has been a major problem in my household.Ā Ā We care for my 82 year old Father in Law and our 22 year old daughter.Ā Drinking, bathing, washing dishes, and flushing toilets are a necessity.Ā We need water restored!We welcome a follow-up call from the owner(s). -
Review 127 (2022-12-13 - Rating: 5)
Not too many plumbers I know that would come out during a tornado watch, but DNA said, week be right out. Very communicative and did the work in a timely manner. I would definitely use them again and recommend them to anyone. -
Review 128 (2024-03-21 - Rating: 5)
I have been using DNA since I bought my house. They are fair and honest.I highly recommend them. -
Review 129 (2024-09-12 - Rating: 5)
Prompt. Knew the problem and solution right away. Fixed that day. Budget friendly -
Review 130 (2022-08-01 - Rating: 5)
DNA Plumbing just finished repairing a gas leak at my Plano home. They were easy to schedule and showed up on time. They were professional, respectful and got the job done in a timely manner. I will be using them again for any future plumbing work. -
Review 131 (2021-10-11 - Rating: 5)
Great crew and company. They were highly recommended by friends of mine who had used them. They may not be the absolute cheapest but they have the best service, hands downs. They were understanding and did the job super quickly and without any major hiccups. Highly recommend. Will definitely be using them next time I have a plumbing issue. -
Review 132 (2024-06-05 - Rating: 5)
Great experience replacing garbage disposal today, came out same day and did great job at a fair price. Always my go to plumber for urgent matters. -
Review 133 (2021-09-12 - Rating: 5)
I used DNA a couple of times for toilet repair and finding a leak under our kitchen sink. They are great guys. Very professional and friendly. Plumbing work is never cheap but they did their best to have very fair prices and avoid unnecessary expense. Highly recommended. -
Review 134 (2020-12-19 - Rating: 5)
D-N-A Plumbing has top notch service with expert plumbers you can trust. We recently had to get all new gas lines replaced in our home and I am confident that D-N-A did the job right. The crew on the job was always on time, respectful and informative each step of the way. Itās quiet obvious there is good leadership in this company. From talking with their administrative staff over the phone or one on one with the owner. All very cordial and I always felt they cared about my satisfaction. I give D-N-A a high recommendation for any of your plumbing needs. -
Review 135 (2020-09-01 - Rating: 5)
I have known Asa and his family for many years, so when my mother came into issues with her plumbing me being 5 hrs away my first call was to Asa. Even though she was a bit out of the way not only did he graciously send out one of his hands Dillon to come help. Dillon even came after he was off to assist my mom so she wouldnt end up with further issues.. From start to finish they were respectful,courteous, and quick to find the issue and fixed it within 15 minutes. I am super thankful for the help and quick service. -
Review 136 (2022-10-20 - Rating: 5)
You can trust D-N-A! They are professional, knowledgeable and HONEST. They explain everything as they go and answer questions in a way the customer can understand, even showing you exactly what problems they find. Also, they are fairly priced, scheduling is easy, and they only employ quality people you will feel comfortable working in your home. -
Review 137 (2020-09-19 - Rating: 5)
Prompt, friendly, above board, very conscientious. One of the owners answered the on a Friday night and had someone out to me in an hour with no hesitation. Diagnosis was explained and demonstrated to me and I had full confidence that their recommendation to replace my old tankless water heater was sound. Very high quality work was done and a high quality reliable product was installed for a good price. I highly recommend D-N-A Plumbing to family, friends, and neighbors. -
Review 138 (2024-04-08 - Rating: 5)
Great job had a wall leak on a Sunday night and they got everything taken care of for a reasonable price. The guys were friendly and did an awesome job -
Review 139 (2024-05-17 - Rating: 5)
Lifesaver. I was in the middle of a plumbing emergency and they were willing to stop by a finish the job. They finished around 8:15pm. Very good disposition to help! -
Review 140 (2021-06-19 - Rating: 5)
My outdoor hose faucet broke on a Friday evening in the summer. The city shut off my water but DNA Plumbing was truly here to save the day. Exceeded expected arrival time, all done in less than 30 minutes, very courteous and kind and great follow through. I highly recommend! I will be scheduling an appointment during normal hours to replace my house faucet in the backyard with DNA Plumbing. -
Review 141 (2022-04-17 - Rating: 5)
Brandon and Michael were great to work with. They arrived on time and even though it was a holiday weekend , they had great attitudes. They were very personable and worked efficiently. Would recommend them to anyone needing gas detection and repair. -
Review 142 (2021-12-22 - Rating: 5)
They have excellent communication, always on time, completed work in a timely manner and made sure it was done properly. Would highly recommend. Montana was a huge help in keeping me in the loop on what was going on with my sewer repair. This was the first time I used them but it definitely wonāt be the last! -
Review 143 (2022-10-18 - Rating: 5)
So happy to use DNA Plumbing. They explained exactly what the issue was and exactly how to fix the issue. They had to go get parts and stayed until after 7pm to get it done. Very impressed and happy to recommend them. I will use them again. -
Review 144 (2024-09-06 - Rating: 5)
DNA Plumbing was great! They got here fast and solved our problem quickly. Very professional and courteous. I would definitely use them again and would not hesitate to recommend them -
Review 145 (2021-07-19 - Rating: 5)
We had sewage backing up into our shower on a Friday night at 8pm right before house guests arrived. This company had someone out at 10pm! They were upfront about the cost since it was so late and an emergency. I loved that Montana took the time to educate us (first-time homeowners) on the problem even so late at night. Their camera found tree roots were invading our sewage pipe, but they had someone out the next morning to fix it! Incredibly quick, efficient service and honest about all pricing. A giant hole was dug and filled in less than 2 days. I will absolutely be using this company again. -
Review 146 (2024-11-22 - Rating: 5)
Very personal and honest about choices. Did exactly what I wanted. -
Review 147 (2022-09-14 - Rating: 5)
I had an emergency today where my toilet clogged. They sent out Aaron and his colleague and they both assisted me with my issue. First, they did their best to send out a guy ASAP. Second they communicated well what issues I was having. Third, they got the issue solved and allotted time to finding and fixing the issue. -
Review 148 (2020-08-04 - Rating: 5)
Everything always seems to happen on a Sunday and when your husband is out of town! 2nd time using DNA Plumbing (2 completely seperate issues). Great experience both times. Had crew over within the hour and resolved issue quickly. The 2 young men were very professional and courteous. They spent time explaining what caused the leak & what they needed to do to fix it. I am sorry to say I did not write down their names as they definitely deserve a call out for job well done. Final cost was less than 1/2 of what was expecting to pay. No one wants to deal with plumbing issues, but if they happen, would definitely recommend DNA. -
Review 149 (2020-02-06 - Rating: 5)
I started a renovation on a bathroom and hired a plumber that was supposed to be reliable. Paid him half upfront and after one day of work he failed to show up again.. Leaving my bathroom in disarrayDay one: took all day to cut huge holes in my walls and ceilings only to run the single drain line for the toilet. Still needs to install the tub, the new water line for the toilet and sinks.Day two: Had to finish another job - No progressDay three: Had a class to attend - No progressDay four: Sick - No progressI travel for work so the time I took off to accommodate this was gone and I have business commitments that have left me with just today to get this completed.ENTER DNA Plumbing. These guys are exceptional in every way. They showed up within 2 hours of my distress call and finished everything quickly, cleanly and professionally. Jake and Alex are my preferred plumbers for the rest of my time in this city and I want the owner of DNA to know the quality he has working for him. Thanks again guys. -
Review 150 (2020-11-02 - Rating: 5)
Iāve been using these guys for a couple years now and have had nothing but good experiences. My house is 50 years old with cast iron pipes, so random problems pop up when you least expect them. After trying a couple other local plumbers before I have to say you get the best value from DNA. Their pricing is upfront, theyāre always on time, Iāve never had to wait even 24hrs to get them out here (they also do 24hr service which Iāve never used), Iāve always talked to a real person when I call, not a machine, and the plumbers always seem to remember me and check in on the other stuff theyāve repaired when they come by for a new problem. Will continue to use and recommend them to others. -
Review 151 (2022-05-21 - Rating: 5)
I found myself with two problems, a leaking toilet, and the water supply lines to the bathroom sink were leaking as well. I have been waiting for another plumber, but he never showed. I called these guys and they said, Sure, we can help. In fact Ill have somebody there in 2 hours. And they were!It wasnt exactly cheap, but it wasnt nearly as expensive as the last time that I called the plumber either. These guys are great. I would not hesitate to call them again. -
Review 152 (2024-11-13 - Rating: 5)
Thank you to Zane and Aaron for providing excellent service when it came to our gas leak. We appreciated your hard work and diligence working with us to provide different options for the repair. -
Review 153 (2023-04-19 - Rating: 5)
Great service. Will call again when plumbing service needed. Came out and looked at issue and advised no worries on my currently old toilet flange. We had installed new floor and believed flange was too high. Advised ot was good and no charge. Honestly I am amazed. Great rep. Jerrod polite and wore mask. Thank you!Used company again to install new bathroom sink hardware. Excellent service and stands behind all of their work. Great experience with awesome customer service. -
Review 154 (2020-11-18 - Rating: 5)
We couldnāt have been happier with the service we received. We were able to set up an appointment for service quickly. They were professional and efficient, and discussed the cost of different options prior to starting work. They reviewed options that would save us money, which I appreciated. They did a great job! -
Review 155 (2022-09-20 - Rating: 5)
Professionalism, quality work, on schedule, and reasonable prices are a rare find in any space especially plumbing, but DNA managed to provide just that. They replaced my water heater, fixed two leaky faucets, and installed a new toilet. Dillon and Jonathan did a great job. -
Review 156 (2020-10-27 - Rating: 5)
My bathroom sink stopped draining completely and after trying home remedies that didnt work, I had to call in professionals. I called after hours; however, I was able to speak with someone and make a next day appointment. Asa came on time, explained the process, and provided a reasonable price. He completed the work quickly and cleaned up some water too, as I didnt know the sink was leaking. Customer service these days isnt what it used to be, so I can always appricate clear communication, punctuality, and professionalism. I recommend DNA plumbing and I would use their services again in the future. -
Review 157 (2025-01-05 - Rating: 5)
Thomas and his team were amazing. -
Review 158 (2020-06-03 - Rating: 5)
This company was amazing to work with. They handled our office sewer issues with experience and kept our cost low. When there was a chance for a change order or to revise the cost they stuck by their original quote. I would recommend them to every company or person in the Dallas area. Especially if you get Jerrod. That guy is legit. Thanks again DNA. -
Review 159 (2019-04-08 - Rating: 5)
DNA Plumbing/Triple Crown Plumbing. Same company. I am so thankful I found these guys for my place of business. I was dealing with another commercial plumbing company. They failed to communicate and/or respond back to me in a timely manner. I had given them many opportunities, gave up and decided to call DNA/Triple Crown. Glad I did. I had a deadline to meet with the construction work at my site. These guys came out a couple of times to ensure I got what I needed. The owners, Jack and Asa were on top of sending me the necessary forms and answered questions needed for my landlordās approval to begin work. Literally all calls and questions were answered in a timely manner. The plumbers were extremely friendly and fun to deal with. The entire DNA/Triple Crown family were amazing from the owners, admin to the plumbers. They will forever be my go-to guys for all of my plumbing work-commercial and residential. I will be recommending them to other fellow business owners, family and friends! -
Review 160 (2023-11-28 - Rating: 5)
DNA plumbing is great! We witnessed them work on a few jobs, and they are honest and reliable! Definitely highly recommended -
Review 161 (2022-08-24 - Rating: 5)
Jordan and his teammate were thoroughly professional. They paid attention to every little detail. Everything was so easy from arrival notification to payment and paperless invoice. When you see someone that loves their job and is really good at it, its contagious. It was a pleasure meeting you! -
Review 162 (2021-11-30 - Rating: 5)
Called because burner on water heater would not light. They got it to light and said water heater was about to go out. Previous one went out in 2012 and flooded garage. DNA installed new water heater. Although they did a professional job, they are they are like next door neighbors, courteous and friendly. They completed the job in and left a clean work site in a timely manner. Recommend them without reservation. -
Review 163 (2020-06-05 - Rating: 5)
I contacted D-N-A at 5pm Wednesday and by 8:30am Thursday, Montana and David were ready to solve a slow leak. They were professional, methodical, and courteous. They discussed what we could handle as homeowners and what was best left to professionals. They solved our issue and left us with far more confidence in our plumbing plan. Thank goodness our leak was not significant, but should it happen again, we will be contacting D-N-A. -
Review 164 (2022-06-10 - Rating: 5)
DNA was able to fit us in to fix our clogged kitchen sink drain. They were very professional and came quickly, and fixed the issue promptly. Definitely will use again!! -
Review 165 (2019-06-06 - Rating: 5)
D-N-A plumbers Jon and Jason were outstanding! They replaced my water heater in the garage and it could not have gone better. It was done in about an hour and the price was fair. Jon and Jason were very nice and made sure not to leave until everything was fixed properly and clean. Thank you D-N-A plumbing, I will be passing your information on to family and friends for sure! -
Review 166 (2023-08-31 - Rating: 5)
We have used this company a couple of time and never been disappointed. These guys are great at explain whatās wrong and what needs to be done. Very helpful and always kind they do aGreat Job !! -
Review 167 (2020-09-07 - Rating: 5)
I called DNA plumbing after hours around 6 pm; they picked up the phone and set me up for an appointment next day to find and repair a gas leak. I spoke to one of the co-owners and he spent about 20 minutes with me on the phone after hours explaining my options to me. They came in the next day and completed the work, I am very pleased with how the job was handled and I would absolutely recommend DNA plumbing. -
Review 168 (2018-10-11 - Rating: 5)
Gosh! I wish there were 6 stars, because DNA Plumbing services deserves it!!!! These guys are so professional, fun, kind and most of all, thoroughly professional in their work! They have a great work ethic and responded promptly to our 10pm call. I will recommend them to my friends who need plumbing services. Simply great service!Naomi and Eric, McKinney -
Review 169 (2019-08-20 - Rating: 5)
Had a great experience with Jerrod at D-N-A Plumbing. Same day service. Took the time to determine the problem, gave me a couple of reasonable options, then gladly fixed another issue I had as well. Quick, clean, very professional, super friendly. Easy to do business with. Will use again and highly recommend. -
Review 170 (2018-07-20 - Rating: 5)
DNA now has me as a long term customer. We had an emergency leak situation late at night, and they came right out. The problem was diagnosed/fixed, and recommendations were made for repairs needed from the water damage. Asa even called the restoration company for me so that he could provide professional assessment to them for the damage. The price was more than reasonable with no surprises (except how inexpensive it was). I will recommend them to anyone in need of plumbing services. -
Review 171 (2021-06-23 - Rating: 5)
DNA is awesome. I had a leaking water heater line in garage. Called in the morning, they came before time. Jeffrey was extremely efficient and confident. Removed the water heater find the leak and replaced the pipe. Superb service. -
Review 172 (2019-06-05 - Rating: 5)
Great company and customer service - would highly recommend to anyone. I bought a new water heater and Jason and John came to install. They were extremely polite, professional and great communication throughout the entire install process. -
Review 173 (2024-03-29 - Rating: 5)
I called them last night, quick response. Brandon and another plumber did an excellent service! Happy customer! -
Review 174 (2023-09-04 - Rating: 5)
They were able to come sooner than scheduled, which was a plus. Travis and Seth were very polite and got my problem fixed quickly. I would use them again. -
Review 175 (2024-08-07 - Rating: 5)
I would use this company again. Plumbers arrived at our house the same day we called and quickly and efficiently fixed out plugged up sink. The guys cleaned our stack and that did the trick. Some companies wont even go on the roof. If you need a good plumbing company, DNA plumbing fits the bill. -
Review 176 (2020-05-29 - Rating: 5)
I highly recommend Asa and his team at DNA for all your plumbing needs. My job was difficult to say the least yet they were professional and did everything it took plus some to get the job done right. I wont hesitate to use them in the future and will recommend them to all my friends, neighbors and family. -
Review 177 (2024-10-10 - Rating: 5)
Fast, knowledgeable and professional. Would highly recommend -
Review 178 (2023-04-07 - Rating: 5)
The technicians were polite, knowledgeable, and very upfront about job and cost. They cleaned up after the job and were actually early to arrive. We will definitely use this company again! -
Review 179 (2018-08-07 - Rating: 5)
We had an issue with Vortens and a manufacturer defect on a defect with their tanks. DNA was quick and went over and beyond to help us out and ensure we got 5 tanks replaced to avoid water damage to our entire house. HUGE appreciation for Jack, Asa and Dan for taking care of us quickly!! -
Review 180 (2024-10-24 - Rating: 5)
Excellent service, on time, very knowledgeable, price was decent, fixed exactly what was the problem. -
Review 181 (2018-06-16 - Rating: 5)
Weve had DNA plumbing come out twice now. They have always been fast, friendly and get the job done. Great service. We will always be calling them in the future and recommend them to all our friends! -
Review 182 (2022-08-13 - Rating: 5)
Always amazing. Brandon and Michael were absolute professionals. I have used DNA before, and every time has been efficient and friendly. I am only calling them for plumbing from now on. -
Review 183 (2024-05-21 - Rating: 5)
DNA always show up on time, guys are always polite & respectful, clean up after themselves, and clear about cost prior to work being completed. -
Review 184 (2020-09-06 - Rating: 4)
We are very pleased with their service. They were very professional, courteous, and did and excellent job. Brian answered all our questions patiently and was fast. The only issue I had was that the service was very expensive. But, considering they came out and fixed our problem within one hour on the labor day weekend is pretty remarkable. -
Review 185 (2021-08-18 - Rating: 5)
I live in Plano area. Found water dripping under the sink. Called multiple places but none has any availability. Called DNA Plumbing and they sent Colton right away to check out the problem! Very professional, on time, and great customer service! Will use DNA Plumbing again if I have issues with plumbing in the future! Thank you and highly recommended! -
Review 186 (2021-10-30 - Rating: 5)
Scott from DNA was a class act! I had a gargantuan gas leak in many places. Almost impossible to find in my Home. Not only did they Conundrum solve for days and see my gargantuan job to the culminate and made sure everything was Magnificent! I had never used this company before and I would suggest them as a trusted solid vendor and when scheduling I would enquire for Scott hes top notch and solid! He is one of the main reason I stuck with them during my very costly job. Thank you all at synergistic DNA! -
Review 187 (2019-10-13 - Rating: 5)
Needed a water heater on a Saturday...definitely a blessing to use DNA plumbing! Loved the friendly initial call from Jack! Appreciated the friendliness, promptness, and diligence to the plumbers Montana and Jake to get the work done! Definitely worth calling them for other plumbing issues! -
Review 188 (2018-10-08 - Rating: 5)
Had an emergency call on a Sunday night. After another company kept stringing us along, I called DNA plumbing based on their reviews. Boy was I glad I did. Marie immediately answered and said they could have a tech there in 45 minutes or less. Jerrod arrived literally 38 minutes later and had the problem narrowed down and fixed shortly after that. Prompt, professional, courteous and the pricing was reasonable, especially for being after 8pm on a Sunday night. Would not hesitate for a second to call them again for emergency or non emergency needs!!!