Drain Mechanics Plumbing & Septic

Photo of Drain Mechanics Plumbing & Septic

Located in Palm bay, Florida

Address: 2681 Palm Bay Rd NE, Palm Bay, FL 32905, United States

Phone: +1 321-351-2033

Rating: 4.9

Services

  • Online estimates
  • On-site services
  • Language assistance
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Credit cards
  • NFC mobile payments
  • Credit cards

Categories

  • Plumber
  • Drainage service
  • Septic system service

Photos

Comments

  • Review 1 (2024-12-26 - Rating: 5)

    Christmas Eve we had to get our septic pumped, Robert and Raymond came out they were very friendly and knowledgeable. The price was very reasonable. We also had a clog after Christmas and Jacob arrived within 30 minutes from our phone call. Jacob was very professional and nice. We will definitely use Drain Mechanics again.Thank you for your service.

  • Review 2 (2024-06-14 - Rating: 5)

    We needed our new trailer hooked up to the sewer line. We called Drain Mechanics.Alyssa answered and was courteous and professional. She got our information and asked all the right questions and was even able to schedule a tech to come out the next morningCarlos was right on time the next morning. He went way above and beyond our expectations and got us hooked up to the sewer line. His craft work looks amazingThat evening we called the office and spoke to Amber. She was very kind and answered all our questions about the invoice. She was able to email it right over to us so we could have payment sent out to Drain Mechanics.Over all we would highly recommend Drain Mechanics for any plumbing or septic job you need. Their customer service is beyond expectations and the work that they do is very professional and quick.

  • Review 3 (2024-12-06 - Rating: 5)

    Alan and Raymond showed up with smiles on their faces ready to make my day better after i had to wait 4 days for someone to be assigned to take care of our septic back up issue. These guys were absolutely awesome. They got right to work and had the issue fixed in no time. 10/10 recommend this company and hopefully everyone is lucky enough to get these two amazing guys.

  • Review 4 (2024-11-19 - Rating: 5)

    Alan and Raymond came out to help us with our issue of the toilet gurgling, they were very professional and helpful in solving our issue. Quick and simple just the way we like it. I thank God for these two amazing men and Drain Mechanics for their service to us in need. The lady on the phone was extremely knowledgeable and helpful to us as well.If there were 10 stars they would get them all so 5 stars from us to YOU. 👏👏👏

  • Review 5 (2024-10-23 - Rating: 5)

    Absolutely pleased with Alan and Raymond. Outstanding service at an unbeatable price. They arrived within the window I was given, called before they arrived, and made sure we were happy with the job. I wish I would have found Drain Mechanics sooner. Thanks again Alan and Raymond!

  • Review 6 (2024-12-05 - Rating: 5)

    We called Drain Mechanics about a toilet issue and to pump out our septic tanks. Alan and Raymond arrived on time and we discussed our plumbing issue. They promptly exposed our tanks and spotted the problem. Upon completion of the job, Alan gave us some ideas to better maintain our system. They are very friendly, informative and did a great job. We highly recommend Drain Mechanics for all your plumbing and drain needs.Your happy customers,Vicky and Nick

  • Review 7 (2024-12-31 - Rating: 5)

    Robert and Raymond came out to my house New Year’s Eve, and took their time draining my septic tank. They were very professional and every question I had they answer it. They Went above and beyond to satisfy! I highly recommend this company. Also if you could pick and choose get Robert and Raymond to come do your septic!!

  • Review 8 (2024-12-30 - Rating: 5)

    I was so impressed with Judge and Joey, the J Crew. I had so many questions and they were happy to answer all of them. If you need a septic pump out or water/drain field inspection, I highly recommend Drain Mechanics!

  • Review 9 (2024-09-29 - Rating: 5)

    A Big Thank You to Our Amazing Plumber Alex!We can’t thank you enough for your incredible work replacing our hot water heater in such a tight space! Your expertise and skill made a challenging job look easy. You navigated the cramped quarters with precision and care, ensuring everything was done safely and efficiently.His professionalism , attention to detail, and communication set him to our highest regards. We appreciate you Alex!I recommend Drain Mechanics for all of your pluming needs. They are the real deal, no BS, get er done. Ask for Alex.

  • Review 10 (2024-11-01 - Rating: 5)

    Great Service, Great Work. Alan and Raymond performed the septic tank drainage for me today. They both were very profesional, personable, efficient and timely. I received the information about this company from a friend who used Drain Mechanics before. She raved about their work and how soon they coulddo the job, she was right!! This is one business card I will not toss for future use, for sure.

  • Review 11 (2024-10-02 - Rating: 5)

    On 9/19/04 we had our septic pumped out. The service and price was better than we expected, JUDGE was the man who did the work. I would highly recommend Drain Mechanics and ask for JUDGE. he was great, polite with a smile.

  • Review 12 (2024-10-08 - Rating: 5)

    Alan and Raymond came in the rain right before a hurricane to pump out my black water tank. The job was done quickly and professionally and now theres no more blockage. They always answer their phones and are ACTUALLY 24 hours. Several of the other septic services that claim to be 24 hours dont answer their phones at night. I called multiple septic services near midnight and Drain Mechanics is the only company that answered, and thankfully, they did a great job too.

  • Review 13 (2024-11-27 - Rating: 5)

    Talk about a life saver!Drain Mechanics had technician Jacob at our home within a few hours on the day before thanksgiving to solve our emergency plumbing issues.The office manager, Xiormara, listened patiently to our situation, suggested a work - in appt for the same day repair then sent the very knowledgeable Jacob to our home right when expected .Although it seemed our plumbing issues resolved themselves , he suggested that we check the clean out valve and he was right on target. He flushed out the problem and completed his work within one hour.We aren’t using anyone else going forward for our home plumbing services . What a great team they’ve assembled at Drain Mechanics ! Big thank you to everyone from my family to yours .

  • Review 14 (2024-12-09 - Rating: 5)

    Had a clog and Jacob my technician was sent out and done a magnificent job of clearing out the problem Im fixing my toilet, he really saved the day. I cant recommend him enough. Thank you Jacob it was very nice meeting you and thank you for helping me and my husband out, we greatly appreciate you so very much. Take care,Christine M.

  • Review 15 (2024-09-19 - Rating: 5)

    We’ve used Drain mechanics a few times for the sale of our home and the purchase of our next home. Since we’re new to septic, we needed someone to assess if there was any damage to the drain field after a delivery truck got stuck in our yard. Robert was extremely professional and informative. He explained each step of the process, how the septic tank works, where the filter is that needs to be cleaned and even mentioned that we could put a riser on that section to make it easier to access. We will definitely be calling Drain Mechanics for any of our future plumbing needs!

  • Review 16 (2024-10-16 - Rating: 5)

    Robert did a 5 star inspection and took great pictures for the report. I appreciate the time he took to show and explain details about the tank, lid and drain field positions. Also, thanks to Chris for his work digging the tank up, then sealing the lid and filling everything in. A great job by Drain Mechanics!! I will call you next time, for sure!!

  • Review 17 (2024-10-04 - Rating: 5)

    We recently had a septic tank issue, and Alan and Raymond went above and beyond to help us out. They were not only efficient in removing the roots that were causing the problem but also took the time to explain the entire process to both my husband and me, ensuring we fully understood the situation. Their professionalism, expertise, and friendly approach made a stressful situation much more manageable. We truly appreciate the exceptional service. Thank you both!

  • Review 18 (2024-10-30 - Rating: 5)

    Alan and Raymond with Drain Mechanics came out to drain our septic and they were both amazing! They were professional, friendly and extremely informative. They even took the time to explain how everything works and was very knowledgeable. I will be using Drain Mechanics Plumbing and septic again.

  • Review 19 (2024-12-26 - Rating: 5)

    Jacob came out this time and got the water draining right again. I used Drain Mechanics for the last big clog I had and both times Ive been happy with the results. Very courteous and professional.

  • Review 20 (2024-07-31 - Rating: 5)

    Daniel was fantastic. He deserves more than 5 stars. He was on time, professional and exceptionally knowledgeable. New water heater, water pressure issues in our bathrooms and a drain clog in or kitchen. He is outstanding. He works hard and the prices are reasonable. Once you find a great plumber …. You stay with them. We will have Daniel back for a few other things we would like done. Give Drain Mechanics a call and ask for Daniel!

  • Review 21 (2024-05-06 - Rating: 5)

    Robert and his partner from drain mechanics came over to upgrade. My septic tank put 2 lids on it. Robert is very knowledgeable and he loves his job, which is a rare thing now a days. They cleaned up after themselves fixed the grass and I was good to go. Very, very happy with their work.

  • Review 22 (2024-10-14 - Rating: 5)

    Alan & Raymond were our specialist today. They were great! Very friendly, answered my questions and took the time to explain the process. Great asset to this company! Awesome job done by them both!

  • Review 23 (2024-11-28 - Rating: 5)

    Awesome experience with Drain Mechanics. Needed our septic tank pumped asap. They fit us in at the end of the day and even stayed after dark to get the job done. Thank you, Raymond and Alan. Highly recommend.

  • Review 24 (2024-11-25 - Rating: 5)

    Our Septic backed up the week of Thanksgiving and in a panic I started calling every Septic company I could find. At the time I didnt realize Drain Mechanics did septic as well as plumbing-- they performed an emergency plumbing job on the cheap for me last year. I shouldnt be surprised that they were the only company to call me back and made sure I knew they would be out same day and not charge an emergency fee! Robert and Joey performed the cleanout and were as professional and courteous as you get. Drain Mechanics has earned my business for life for saving my Thanksgiving!

  • Review 25 (2024-12-14 - Rating: 5)

    Judge and Joie was very professional and courteous. They explained the inspection and maintenance process. I felt they had my best interest in mind.I differently would recommend Drain Mechanics and their crew.

  • Review 26 (2024-08-15 - Rating: 5)

    I called early in the morning because my toilets would not flush. The girls in the office were super polite, helpful, and asked me a few questions. They knew that since I had never had my tank pumped out that it had to be the issue. They came and pumped out my tank the same day I called. I didnt realize that I had a filter The guys that were pumping out the tank showed me the filter and explained to me why its important to get a pump out and clean the filter ever couple of years.Before leaving they made sure my toilets would flush.I will always use Drain Mechanics for any plumbing or septic issues I have from now on. I highly recommend you call them.

  • Review 27 (2024-10-14 - Rating: 5)

    Robert and Chris came out to pump my tank after the hurricane. They were professional, friendly and extremely informative. He even took the time to explained how everything work and was very knowledgeable. I will be using Drain Mechanics Plumbing and septic again.

  • Review 28 (2024-12-04 - Rating: 5)

    Yesterday, I used Drain Mechanics. They were great! Alan and Raymond were very knowledgeable and courteous. I couldnt have asked for a better team. I will use them again!

  • Review 29 (2024-12-17 - Rating: 5)

    Drain Mechanics got to my house within two hours of letting them know my hot water heater was bad. Jacob did a great job and got the job done fast. Very impressed and thankful.

  • Review 30 (2024-10-17 - Rating: 5)

    Had a blocked up kitchen sink, tech showed up earlyHe was very professional and the service went off without a hitch. He was knowledgeable and professional and snaked the cog right out. He stayed to insure the water was draining! Drain mechanics have gained my trust and respect. Josh the owner will always be a true professional friend!

  • Review 31 (2024-10-31 - Rating: 5)

    Alan & Raymond were very informative, professional, and knowledgeable. They helped us with the problem we were having. I am very happy with the work they did. Also happy I chose your company. I will recommend you to my friends. I will use your company again .Thanks, John Geritano

  • Review 32 (2024-12-17 - Rating: 5)

    Jacob was on time to install our bathroom faucet. He was quick and did a good job. The faucet works great. He was friendly and very personable.

  • Review 33 (2024-10-27 - Rating: 5)

    Drain Mechanics serviced our septic tanks. Alan and Raymond were excellent. They were on time, very knowledgeable, and efficient. Would definitely recommend them and will utilize their services again.

  • Review 34 (2024-09-11 - Rating: 5)

    Had them come fix a slab leak in my garage. Showed up early and fixed the issue in less time (aka money) than I expected. I turned around and hired them again within days to fix the install of my hot water heater. Always show up early, professional crew and get the job done in a timely manner. Super impressed!

  • Review 35 (2024-10-02 - Rating: 5)

    After purchasing a house as is, we were so pleased with the prompt same day service provided by Drain Mechanics. Cal Ashby worked efficiently and neatly to solve the problems we had encountered, gave good advice, and exceeded expectations by cleaning the rust spots off the tile floor that had been created by the toilet leak. Thank you very much!

  • Review 36 (2024-09-27 - Rating: 5)

    We have an older house thats new to us and werent sure when the tank was last pumped. Our friends recommended these guys and I couldnt be happier with the service. Easy to schedule, Alan and Joey came out an hour later and finished within half an hour of that. They called me over to make sure I saw the tank was empty, had me flush some water down the drain, and answered all my maintenance questions before packing up. Well be calling back in another couple of years. Thanks Alan and Joey!

  • Review 37 (2024-11-28 - Rating: 5)

    Awesome customer service. The technicians that came were friendly, helpful and personable. Bravo, Alan & Raymond. Even stayed after dark to get the job done. Thank you, Drain Mechanics.

  • Review 38 (2024-12-11 - Rating: 5)

    Jacob was out to switch out our garbage disposal. They came same day, and Jacob was very nice to work with. Really appreciate their promptness and fair pricing.

  • Review 39 (2024-11-27 - Rating: 5)

    I would give more than 5 stars if I could. Alan and Raymond went above and beyond their job to help fix our septic problem. We for sure come back, request them again, and recommend them to anyone who is having septic issues!

  • Review 40 (2024-10-21 - Rating: 5)

    Alan and Raymond did a terrific job. Jacob did some plumbing work for us as well and was great. I would definitely recommend this company!

  • Review 41 (2024-08-20 - Rating: 5)

    I just want to give a big thumbs up to the team that installed a new biokinetic wastewater treatment system at my home. They did an amazing job! Every person on the team took pride in their work and represented their company positively. Manny worked incredibly hard, just like the rest of the crew, and I truly appreciate everything they did for my wife and me. They didnt slack off at all; they worked nonstop in the 95° heat and always greeted us with a smile. Each morning, they would say good morning and explain what they planned to do for the day, which made me feel really comfortable. In my opinion, this is a fantastic company, and the leadership is clearly doing a great job because it shows in the workers. Thank you, Drain Mechanics! A special thanks to Megun, Manny, James, and everyone else who did such a wonderful job!

  • Review 42 (2024-10-29 - Rating: 5)

    Excellent service and excellent prices. I will definitely use them again for all my plumbing needs. Kudos to Erik for resolving my septic tank issues!

  • Review 43 (2024-07-03 - Rating: 5)

    I wanted to get my septic tanks pumped before Hurricane season. After being ignored by one company (No call back after 24 hours) I called Drain Mechanics. The lady on the phone was pleasant/professional and very helpful. I told her it wasnt an emergency. She advised that they could be here the next morning - between 7 & 12! I had expected to be placed on a waiting list for a couple weeks. Stunning!! True to her word the workers, Robert & Chris, arrived at 7:15AM. Those two guys immediately set to work and were gone in an hour & a half!!! I watched them as they sweated their way through a very manual labor intensive job. They were professional. They were knowledgeable. They were efficient and they were very pleasant men to speak with. Kudos to the entire operation.

  • Review 44 (2024-09-06 - Rating: 5)

    Paid another company WAY too much money to snake the line earlier in the week, only to have the drain back up again 3 days later. Drain Mechanics found the problem and actually looked for the correct solution (unlike the previous guy). Easy fix and fair pricing. Highly recommend!

  • Review 45 (2024-06-01 - Rating: 5)

    Robert came out to get our septic tank pumped out on very short notice. He arrived on time, was very professional, and completed the job efficiently. In addition he took the time to educate me on how my septic system works and recommend a few self maintenance items that I should be doing for upkeep of the system. I am very happy with the service provided and would highly recommend both Robert and Drain Mechanics. I will certainly be using them again when needed.

  • Review 46 (2024-11-04 - Rating: 5)

    Had my septic pumped out by two incredible men Alan and Raymond.....Very professional, courteous and friendly faces like a business should be....Any questions I had they answered them...Cant forget about the call ahead from the office who was courteous and professional as well...Thank you again Alan and Raymond see you in 3yrs...Will request you two if I can...Alana B.

  • Review 47 (2024-12-14 - Rating: 5)

    Jacob came out today (saturday) because my kitchen sink was completely clogged. He stayed for a few hours determined to fix it. He eventually did fix it. He was determined to not give up until he solved the problem. Huge thumbs up!

  • Review 48 (2024-12-10 - Rating: 5)

    Alan and Raymond just came and emptied our septic tank they was absolutely amazing! And highly recommend them. Thank you so much !

  • Review 49 (2024-09-14 - Rating: 5)

    Chris and Robert were so thorough in helping us pump our septic tanks. They went above and beyond and were friendly and informative. Since we were experiencing a leak from a full septic, they helped us check that the leak had stopped once the septic started draining.

  • Review 50 (2024-06-18 - Rating: 5)

    Very pleased with their quick response. We found ourselves in a predicament, needing our septic to be pumped out yesterday. After speaking with a lovely young lady on the phone who was very helpful we were able to schedule for a pump out this morning. Judge and Joey were our service techs. They were veryprofessional,knowledgeable and answered all of my questions. They definitely changed our aggravation into being grateful. So nice to have great service these days, it seems to be a rarity. Thanks so much!

  • Review 51 (2024-10-23 - Rating: 5)

    Allen and Raymond were excellent! Very helpful, kind, polite and got the job done. I will absolutely recommend them for any future needs. - Rudy and Melinda Nelson

  • Review 52 (2024-10-25 - Rating: 5)

    Excellent experience. Robert and Chris were knowledgeable and very professional. The staff was very accommodating and kept me in the loop at every step. I will definitely be using them again.

  • Review 53 (2024-10-02 - Rating: 4)

    Had problems with our toilets draining so we called to have someone come out and take a look. Chris and Robert were very helpful and knowledgeable about the whole situation and offered tips and preventive maintenance that I can implement in the future.

  • Review 54 (2024-07-18 - Rating: 5)

    We have used Drain Mechanics a few times and always recommend them to others. Very professional, organized and thorough. Alyssa helped us with scheduling, she asked questions and gathered information to ensure they were able to help us properly and promptly.

  • Review 55 (2024-12-26 - Rating: 5)

    Drain mechanics came out for a post christmas emergency pump. Robert and Raymond did a great job explaining what was going on and what caused it.

  • Review 56 (2024-09-26 - Rating: 5)

    I had a main drain clog in my house and Drain Mechanics was there the same day. Cal Ashby took his time to diagnose the situation and was extremely professional. I will defiantly refer Drain Mechanics to all my friends and be using them for all my future plumbing needs.

  • Review 57 (2024-06-14 - Rating: 5)

    Drain Mechanics did an excellent job at my house ! They arrived quickly, took care of 2 problems I was having, and even called the next day to make sure our issue was completely solved.I fully expected to pay an arm and a leg for this great service but the price was more than reasonable.I highly recommend Drain Mechanics for anyone who needs a plumber..

  • Review 58 (2024-10-04 - Rating: 5)

    Ramone and Alex were very professional. They explained everything in detail so that I understood the issues. I always use Drain Mechanics and will continue to use them. Thank you.

  • Review 59 (2024-06-13 - Rating: 5)

    This review was almost negative, but I’m so pleased to say customer service is alive with this company. I had an issue with my initial service/communication and gave the office staff some feedback about it. Brooke, who I understand to be a Manager, was above and beyond professional and called me back to discuss the situation and remedy the issue. No person or company is ever perfect; that’s not the expectation, but how Brooke chose to interact with me after hearing the feedback spoke volumes. Thank you!

  • Review 60 (2024-06-03 - Rating: 5)

    Drain Mechanics are a very good company. Robert & Uno came out and were very knowledgeable about the issues we were experiencing. They were punctual and very professional. I definitely recommend Drain Mechanics & would use them again if we were to have any future issues.

  • Review 61 (2024-06-05 - Rating: 5)

    Thank you to Jeff, who came to help us with a slow draining kitchen sink and offered lots of great tips and advice for maintaining our drains. His years of experience and knowledge are much appreciated.Also, thank you to Eric who helped with our septic system and fixed the wiring for the pump. Both service people were great.

  • Review 62 (2022-06-03 - Rating: 5)

    Process takes a very long time because we got a entire new septic system with a new drain field and it requires department of environmental protection input and multiple inspections. But overall when they were able to finally to my project they were fast and nice, guys on-site explained everything. We were able to use bathroom within hours. They gave me a price and charged that price, no nonsense. Made payment online easy.What else can you ask for,Thank you.G. Munoz

  • Review 63 (2024-06-24 - Rating: 5)

    Just wanted to give a huge shout out to Drain Mechanics!They were prompt, friendly, clean/organized, and very cautious/careful with my home. Unlike a local mom and pop plumber who caused over 10k in damages a couple months back, whom I had used many times previously. (owner sold it to the son and his son is a POS to say the least). Which I shared with the lady I spoke with and Dan. They were very calming with my anxiety and Ptsd from the damages caused earlier this year.I called yesterday (Sunday) due to a clog/backup in my home. I asked for camera services and they were up front and honest that they do not do cameras in the weekend, walked me though steps to be sure everything was OK and not an emergency. They were able to get me on the books first thing this am. They walked me through all costs and pricing.Dan arrived on time, he was friendly and listened to concerns. He was efficient and found the issue with the camera and was able to fix it all!Prices were very reasonable and he also checked other things just in case.Highly recommend Drain Mechanics for plumbing needs!Thank you Dan!!!!!

  • Review 64 (2024-07-30 - Rating: 5)

    Absolute professionals! Cal was able to help out with both our clogged pipes and the hot water heater. Their team also helped with our septic tanks. Definitely my go-to company for both septic and plumbing!!!!

  • Review 65 (2024-11-03 - Rating: 5)

    Alan and team came out Sunday afternoon and got us back in business. They were knowledgeable, timely, and fairly priced. I recommend this company!

  • Review 66 (2024-12-10 - Rating: 5)

    Alan and Raymond came to pump my septic out. They were very informative and did an amazing job. I would recommend them to anyone.

  • Review 67 (2024-09-04 - Rating: 5)

    I called this morning to get a kitchen sink unclogged & their plumber, Scotty, came out and expertly cleared the clogged line. They were prompt, courteous and professional. I most highly recommend their services!

  • Review 68 (2024-10-30 - Rating: 5)

    Excellent work by Alan and Raymond they know what they’re doing. 100% recommend Drain mechanics to everyone. They also speak Spanish

  • Review 69 (2024-06-04 - Rating: 5)

    Robert and Uno arrived earlier than expected, to our pleasant surprise. The guys did an excellent job and were very courteous. Thanks to them and Drain Mechanics! Nice to establish a relationship with a good business like yours, to know you can count on them in the future.

  • Review 70 (2024-04-24 - Rating: 5)

    There is a reason this company a 4.9 review - their work crew. I was lucky to have Fred and Anthony assist me after a very stressful septic malfunction. Starting with the online inquiry/quote form, then the call from the great professional main office (veteran friendly), and lastly my crew arrived the next day. They were professional, very knowledgeable on the issues/resolutions, and efficient - the entire process took less than an 1 hr.Thanks again Fred/Anthony!Drain Mechanics is my go to company for plumbing/septic issues.

  • Review 71 (2024-08-02 - Rating: 4)

    Drain Mechanics responded to an emergency quickly and all of the plumbers (Carlos, Josh, Scott, and Chase) and their supervisor (Julio) did great work, were professional, and courteous.

  • Review 72 (2024-08-16 - Rating: 5)

    Robert was aces. They came out the same day and pumped our tanks out. Highly recommended. Fast and courteous service.

  • Review 73 (2024-02-19 - Rating: 5)

    Screwed up major, but made it right.We have a well for our main water source, like many people in SW Palm Bay do. The piping above the well was accidentally hit with our trailer and broken, leaving us with no water to the house. This was a Saturday morning, and all of the well companies were closed. So we were forced to call a plumber for emergency service. Drain Mechanics had great reviews, so we agreed to let them come out (at a very high hourly rate). The person on the phone was very nice and repeatedly assured me that they were able to address the problem, but the guy who showed up was obviously not experienced with well systems. Long story short, this guy had no business whatsoever working on wells, and 7 hours and $1400 later, we still had no water. Monday morning we were finally able to call a reputable well company. They came immediately and spent less than 2 hours and the system was repaired and we had water. The well company explained that the Drain Mechanics guy had basically done everything wrong. Very wrong. BUT HERE IS THE CATCH: We called Drain Mechanics and explained all of this, and the owner personally called and apologized and refunded our money. We agreed (rightfully) to pay for the new pressure tank that they installed, and the hour of labor to install it. They agreed to refund the rest. People / companies make mistakes. We all do. But when a person / company has the integrity to admit their mistake and make it right, that’s what really counts. Hats off to this company for admitting their mistake. It’s a lot more than could be said for a lot of other companies. Next time I have a routine plumbing problem, I would 100% use this company again, because they’ve proven that they have integrity. That goes a long way. If you have a well issue however, I would recommend a well company.

  • Review 74 (2022-02-16 - Rating: 5)

    Steve Dotson did an excellent job replacing our water heater. He was so friendly and professional and even took his time to explain and answer any question. Im so happy with the service Steve provided to us. I would highly recommend this company.

  • Review 75 (2024-11-27 - Rating: 5)

    Alan did a really great job with servicing my septic and they showed up when they said they would on time, they would be my first call if I have any problems in the future,thank you for your services

  • Review 76 (2024-06-07 - Rating: 5)

    Our showers started to over flow last night and toilets wouldnt flush. This morning I called and talked to this lovely female named Brooke. She was so helpful with every thing. She knew exactly what the problem was and what needed to be done. I get a text right after I hang up saying your drain mechanics are on the way. When Eric and Joey showed up I told them exactly what was wrong and right off the bat they knew exactly what was wrong. They fixed it in a timely manner and was so knowledgeable and explained to us every thing we needed to know for next time it happens. I will tell everyone to use drain mechanics. Thank you Brooke, Eric , and Joey.

  • Review 77 (2024-12-10 - Rating: 5)

    Alan and Raymond came out to my home 12/9 and was AMAZING 👏. COMMUNICATION AND PROFESSIONALISM WAS NOTHING LESS THAN GREAT. THANK YOU FOR YOUR SERVICE.

  • Review 78 (2024-01-11 - Rating: 5)

    Absolutely amazing experience! They abandoned my 2 septic tanks and connected me to city sewer. The work was completed while we were on vacation. Came home to a completed project! Yard was even sodded. Awesome to deal with Brooke and Julio! Great people with a flawless experience!! Thanks for a job well done!!

  • Review 79 (2024-05-03 - Rating: 5)

    I hired Drain Mechanics to pump out our septic tank and we have never had better service when having this done. They charged us better than other companies and were available the next day. Robert and Uno were the young men who came to do the job and they not only had us flush each toilet to make sure everything was out (other companies haven’t been this thorough) but Robert also gave me hints on how to create the bacteria in the system to keep the tank more stable. Drain Mechanics will definitely be my go to for plumbing needs from now on.

  • Review 80 (2024-12-26 - Rating: 5)

    Brian and Austin came out the day after Christmas and were awesome! Thank you!

  • Review 81 (2024-04-13 - Rating: 5)

    When contacting Drain Mechanics you will be greeted with someone who is friendly, courteous and knowledgeable. They will listen to your problem and determine the right the technician to be assigned to fix your issue. Then, they find a time convenient for you to come out and perform the work. I have used them twice (once for septic, once for a drain issue) and both times I received same day service. The technicians were courteous, knowledgeable and hard working. They stayed until my issues were resolved to my satisfaction. I highly recommend Drain Mechanics for your drain, plumping and septic needs!Frank Lombardo

  • Review 82 (2024-05-11 - Rating: 5)

    I had the pleasure of meeting with Jeff regarding some concerns of plumbing and septic at my property. He was very patient while listening to my concerns. Jeff provided me with great knowledge and was very informative. I have worked with Drain Mechanics in the past and had a wonderful experience with all the techs but Jeff really went above and beyond on this service call. Thank you!

  • Review 83 (2024-02-29 - Rating: 5)

    Drain Mechanics is the BEST! I needed my septic tank pumped. Everyone I talked to said to call Drain Mechanics. Id never heard of them but when I looked them up I seen they had exceptional reviews! I gave them a call and was greeted with a very friendly hello from a lady named Brooke. She was very polite and was able to get me on the schedule right away. In no time at all Robert and Joey were at my door and got right down to business. They knew exactly where the tank was and they even informed me that I actually had two tanks which I had no clue. They pumped both tanks and sealed them up in no time at all! Robert and Joey were very knowledgeable and professional Im glad I made the call! I will DEFINITELY be using Drain Mechanics in the future for anything else and Highly recommend them!

  • Review 84 (2024-02-14 - Rating: 5)

    Excellent, professional, efficient, and friendly!! They came out to my daughters house after a couple others couldnt and they found the problem, Leigh or Lee was awesome. Got the job done in a very professional manner. Thanks Drain Mechanics, definitely recommend them!!

  • Review 85 (2022-12-23 - Rating: 4)

    I hired this company to pump out the septic tank and the experience was not a very good one, since when they finished they left the tank cover on the wrong place and they did not do the job well. a plumber came 2 days later and informed me of the poor service provided by this company.

  • Review 86 (2024-09-30 - Rating: 5)

    My compliment to Julio Perez for his attention to detail and going above and beyond what was required! Its nice to find a professional that is concerned about his customer!!!

  • Review 87 (2024-05-24 - Rating: 5)

    This is the second time we have worked with Drain Mechanics and both times we found the service worker to be very knowledgeable, considerate and friendly. Yesterday, our service worker Jeff did a super job replumbing our kitchen sink and putting in a new faucet. Work was great, area was cleaned up and we will definitely call Drain Mechanics first.

  • Review 88 (2024-05-30 - Rating: 5)

    My dad had to have a pipe replaced in his house and they got there fast and Jeff did an excellent job. My dad was vary happy with the work that way done and looks forward to contacting Jeff with any future issues or work

  • Review 89 (2024-05-07 - Rating: 5)

    I am so pleased with the gentleman you sent to clean my septic system. Robert was very courteous and he took time to answer my questions as he kept working. He did a great job of multitasking. Robert did all this while working alone and some areas were really tough areas. Robert was one of the best. Thanks so much for a job well done. Elizabeth cardinal

  • Review 90 (2024-06-12 - Rating: 5)

    Jeff replaced my septic lines under my mobile home. He was very professional, courteous and did a great job. I would recommend him and Drain Mechanics for a job well done!

  • Review 91 (2024-06-15 - Rating: 5)

    Our well dried up. In one week we went from 4-6 weeks for a meter installed to actually having water. Trying to live with out water was terrible. Thanks so much to Lee, Chris, Chase and ESPECIALLY Brooke, who is a person who gets things done. I cant imagine a more professional and kind experience. Highly recommend

  • Review 92 (2024-07-09 - Rating: 5)

    To the rescue they are. Rashad and Jesus are excellent representatives of the company. Having to go thru a drain field replacement is a massive burden. They saw our stress and answered every random question we had to comfort us. It’s the small things they did, like keep the worksite contained from the public view, they kept closing our fence so our dogs would run loose. Thank you again.

  • Review 93 (2024-06-07 - Rating: 5)

    I had the pleasure of meeting with Scott yesterday and can’t speak highly enough of his help. We were told by another major plumbing company that a persistent squeak we were hearing when running water was due to deterioration in our pipes and that we would need to fully repipe our home for $14-$17K over 3 days of work which would also result in multiple holes in our drywall as well as having to pull down all the tile from the front of our garden tub. I called Drain Mechanics for a second opinion and to see what kind of quote they could provide if they agreed with the need to repipe the home. They quickly came out the next day and after several minutes of running water and listening to the high pitched squeaks, Scott quickly diagnosed it as a faulty fill valve in our master bathroom toilet. He has saved us a lot of money and a lot of stress and provided great advice on the longevity and maintenance of our existing pipes. We highly recommend Drain Mechanics for an honest visit and knowledgeable assistance! Thank you Scott!

  • Review 94 (2024-02-20 - Rating: 5)

    I was able to get an appointment same day without any begging. Cal came to my house within the scheduled window and when he discovered he didnt have the equipment needed for the issue, he drove back to warehouse and drove right back to my house and was able to fix my draining issue with BOTH my tubs in less than 30 minutes. Cals professionalism and timing was exceptional and I thank him for his time and advice when it came to plumbing.

  • Review 95 (2024-02-26 - Rating: 5)

    I want to give a sincere thank you to Brooke for scheduling Robert to come out to our house the same day I called. Im so glad I called Drain Mechanic. Robert was fabulous, and did a great job. Answered all questions I had and he told me things I did not know about having a septic take. I highly recommend, and will also refer everyone I know.

  • Review 96 (2024-06-06 - Rating: 5)

    Jeff the Plumber took the time to explain the exact problem with our shower control and what it would take to fix. It didnt take nearly as long to repair as I thought it would. In a world that has forgotten or chooses not to be, Jeff was very polite and professional. I recommend him and Drain Mechanics highly!

  • Review 97 (2024-01-15 - Rating: 5)

    Our house needed repiping, Drain Mechanics quoted a reasonable price and scheduled the work, Darius, Chris, Lee & Craig set about their jobs. These young men were amazing, professional, neat, clean, smart and answered all our questions. They did an outstanding job and cleaned up after they finished for the day. I would hire Drain Mechanics for any plumbing job I had. Great company, great employees! Thanks guys, you’re the best!

  • Review 98 (2024-10-30 - Rating: 5)

    Alan and ray came to my house and they was friendly and did a good job the good thing they talk spanish

  • Review 99 (2023-11-05 - Rating: 5)

    Septic tech Robbie E. Richard and his helper showed up when they said, pumped out my septic tank (on a Saturday) and reconnected the sewer line. They worked fast and efficiently.They were professional and informative and did a great job. They also restored the surrounding area. They did a great job all around!

  • Review 100 (2024-06-03 - Rating: 5)

    They were running late and the office manager, Brooke, moved my appt to Saturday morning and didn’t charge me emergency pricing. 😊 Robert was the technician that came out and he was wonderful. Took the time to explain things and answer our questions.

  • Review 101 (2024-12-30 - Rating: 5)

    10/10 highly recommend. They were quick to respond to a plumbing issue we had. Very professional, best customer service, reasonable pricing. Was able to diagnose and fix this issue within an hour.

  • Review 102 (2024-05-17 - Rating: 5)

    Cal was our technician and he was friendly, informative, and knowledgeable. Also didnt try to get us to spend money on things not needed. Will definitely recommend drain mechanics to friends and family. I hope Cal is there and I can request him if needed in the near future.

  • Review 103 (2024-06-03 - Rating: 5)

    Would recommend this company. The great service started with the person that made the appointment who was very nice and helpful. Then on the day of the appointment Robert and Uno were on time, prompt and courteous.

  • Review 104 (2024-09-28 - Rating: 5)

    Cal was just fantastic! So quick and so nice. Very professional and a pleasure to meet! Thank you.

  • Review 105 (2023-10-17 - Rating: 5)

    I seemed to of had a clogged toilet, so I called Drain Mechanics and spoke with Rachel. She was very nice and got me an appointment for the same day. She told me that with all of the rain I could just need the tank pumped out. The tank was emptied about 9 months ago so I chose to go with the clog.I was so stressed out. I don’t remember the workers name who came out but he was very very kind and a hard worker. He checked for a clog. It was determined that I needed the tank to be pumped out.He was very understanding of my stress and called Rachel and with all of us on the line I got an appointment for the next morning to have the tank pumped out.Robert came out the next morning. He was very nice and friendly, explaining things and answering my questions. He worked at a very good and steady pace. When he was finished, he left the work area looking good.The employees are friendly the workers do good work and they know what they’re doing! I highly recommend Drain Mechanics and they are my go to for plumbing work!

  • Review 106 (2024-12-05 - Rating: 5)

    Robbie E. and Justin were excellent. They were friendly and professional and I would recommend them.Also a shout out to Alan and Raymond! And the front office! Everyone professional and efficient.

  • Review 107 (2023-06-20 - Rating: 5)

    What a great experience I had with Drain Mechanics from the beginning to the end. First I called and spoke with Christina. It is so nice to contact someone that has a smile on their face and is a pleasure to do business with. The two gentlemen that came out to drain my septic were the best! Fred & Robert were so helpful. They did a wonderful job, answered all my questions, explained everything, kind and very informative. Im very happy to have a septic company I know I can go to in the future.

  • Review 108 (2024-05-31 - Rating: 5)

    We had our septic tanks checked and cleaned out. Robert and Uno were courteous, professional and explained what was being done. They cleaned the area when they finished as well. Great service and definitely give a recommendation!!

  • Review 109 (2024-07-09 - Rating: 5)

    Best plumbing and septic company In Brevard. I was in need of emergency services and they were able to assist me in an emergency saving me thousands of dollars in potential damage. Prompt and reliable. Thank you guys!

  • Review 110 (2023-10-18 - Rating: 5)

    First of all, if Im looking for a pump out of my septic after 2pm, its because its backing up. Everywhere I called were booking as far out as Nov. I finally called Drain Mechanics and they were the earliest that could arrive. They gave me a call when they were on their way. Greston and Chris arrived and were professional and courteous. They were extremely knowledgeable , explained things to me as they worked, all with a smile. They got right to work and were in and out faster than I expected. I was even pleased with price. It was less than some quotes I received. Overall, I would highly recommend Drain Mechanics.! Thank you again!

  • Review 111 (2024-01-31 - Rating: 5)

    Drain Mechanics installed a new septic system with a lift pump. We had a couple issues with the pump and some communication on getting this wrapped up. Brooke was amazing in assisting getting everything taken care of and making it sure it’s done right! At the end of the job everything that we had issues or concerns about was addressed and they always made sure to fix right away. Thanks! I would recommend this company!

  • Review 112 (2024-02-20 - Rating: 4)

    On my first review, I gave this company a two star based on the fact that I thought they did not clean my filter. When they told me they did as I had issues after they left. After my post, I received a call from the company which I’m glad they took the time to call me back and go over my review. Based on my discussion with the company, I’m changing my review to a four star. They explained that the issues I’m having is not related to my filter, but could be some issues elsewhere. Thank you, Brooke.

  • Review 113 (2024-01-18 - Rating: 5)

    Drains in my kitchen and laundry room sinks were backing up and they worked me into their schedule in a hurry to get it taken care of. The plumber arrived, and quickly got it snaked after finding the drain cleanout that was hiding behind my disposal. Super job. I recommend them and will use them again!

  • Review 114 (2023-10-30 - Rating: 5)

    Chris and Fred did a fantastic job locating me septic tank and then emptying. After the job was completed the soil and grass was put back neat and tidy. I was given the price over the phone and after the job was completed there was no nasty additional hidden charges I had to pay for. Great service ! Great Company !! I would recommend and use again !!! Thank you Drain Mechanics.

  • Review 115 (2024-08-30 - Rating: 5)

    Robert and Chris were very helpful and professional. I appreciate all of their help and explanations of what was being done and for future references as well. Much appreciated.

  • Review 116 (2023-04-10 - Rating: 5)

    Robbie & Vell came by today and helped us with our septic pumping today and they provided such a great service and gave us a lot of tips to help us in the future!!! They were very proactive & helpful and I would highly recommend their services!

  • Review 117 (2023-11-18 - Rating: 5)

    I had a great experience with Drain Mechanics.Their team is very experienced and committed. They were contracted to connect the sewer line from my house to the main line (a difficult job as the main sewer line was 11 feet below ground level) and performed a great job.I definitively recommend them for this kind of service.

  • Review 118 (2023-11-29 - Rating: 5)

    From beginning to end everyone explained everything and made me feel welcomed. The crew that showed up to replace my septic system were amazing. Gustavo Kevin and Akai did a wonderful job and explain the steps to me while it was happening. Its not often Im going to get a whole system replaced but this is the company I will call for all my septic work. What started out as a very scary experience wound up being so easy on me. Thank you drain mechanics.

  • Review 119 (2022-12-20 - Rating: 5)

    Robert was nothing less than professional. He did an excellent job and left my yard so neat you could barely tell he was there. He was polite and courteous as well. I have been using Drain Mechanics for four years for a variety of plumbing issues and have had stellar service every time. Robert is yet another fantastic employee of theirs.

  • Review 120 (2024-02-27 - Rating: 5)

    Exceptional service at every level. Great customer service well-tuned at all stages of the projects life cycle. They did fantastic on construction too. All Drain Mechanics people are well organized and refreshingly meticulous. Worst part was the permit process timeline (about 4-5 months from when Drain Mechanics submitted the permit application). Shout outs to Maygun for wonderful customer service and Rashad for such excellent craftsmanship on the construction side!

  • Review 121 (2024-03-20 - Rating: 5)

    My experience with the installation of the new septic system was interesting. What I found most interesting was the hard working young men. Rashad not only was a hard worker, he was most respectful and always had a smile. Your company is fortunate to have this employee.

  • Review 122 (2024-01-09 - Rating: 5)

    WOULD give this Company a 10 if possible----From the customer service reps. Taylor & Colleen who were sweet, informative & work with you on your schedule --- to the AMAZING workers Robert & Judge we had a great experience!!! After searching other companies in the area who were behind schedule, cost more & not as accommodating--- we are so glad of this choice we made.Robert & Judge worked great together , were very pleasant & shared all they knew about the professional job they completed.We advise others to Look No Further, Drain Mechanics are the best!!! And, the bonus here is that besides septic problems--- they are/have plumbers too--- that I look forward to calling , not IF, but WHEN we need one!!!!! KUDOS TO ALL & THANK YALL !!Linda & Gary, Palm Bay

  • Review 123 (2023-09-15 - Rating: 5)

    Called in on Wednesday and set up septic tank pump out service appointment one day later. Robert and Fred came over early in morning and did an awesome job! We had roots growing in the septic tank and they pulled out from the pipe and cleaned out as much as possible. Very knowledgeable and helpful! Told us how to clean and maintain it. Thank you for your hard work and service!

  • Review 124 (2024-10-18 - Rating: 5)

    I always recommend Drain Mechanics for Septic inspections, repairs, & replacements because they do great work!

  • Review 125 (2024-05-13 - Rating: 5)

    Robert and Uno were very professionally and did the job quickly. I was presently surprised when I received a call from Drain Mechanics that the truck was able to come earlier than I was scheduled.

  • Review 126 (2023-07-28 - Rating: 5)

    Robert and Fred were very polite and professional. They were very knowledgeable about their work. I didnt know I had two tanks, and they showed me where they were. Gave me advice on how to maintain my septic tanks. I will definitely recommend this business to all my family and friends. I will definitely call back for future work.

  • Review 127 (2023-01-28 - Rating: 5)

    Robert came out and removed our tank cover by himself and he got the tank empty, he informed when we would need it again, he is very knowable on the system and gave us information we needed to know, Thank you for having such great employees working for you, I will use you again, can we be put on a list to contact when the time comes for another clean out ?

  • Review 128 (2024-02-15 - Rating: 5)

    Drain mechanics came out to my daughters house today after a couple other companies who couldnt figure out the problem and Lee the technician was awesome, very efficient friendly and professional. He was awesome I would definitely recommend him and this company thank you Drain Mechanics and Lee...

  • Review 129 (2023-12-19 - Rating: 5)

    Tony, Barsky, Jose, Chris and Fred did an amazing job on all the work I needed to get the house we bought up and running. Also the front office staff including, Brooke, Taylor, Shelley, and the complete office staff were great, they were kind and personable. Appreciate it team!!

  • Review 130 (2024-07-04 - Rating: 5)

    Great customer service. I called in with questions about my countys septic to sewer program and the lady I spoke to was extremely knowledgeable, cant wait to get the ball rolling!

  • Review 131 (2023-11-22 - Rating: 5)

    We needed our Septic pumped out and the drain from house and filter cleaned. Drain Mechanics to the rescue. I called the number very late last night and got a call early AM from Brooke who takes the calls, schedules the teams and is very understanding of the emergency situation. Brooke was very instrumental in having a team come out to us that same day. Robert and Judge located the septic and dug down to it while being very mindful of the sprinkler system pipes. They got the septic and clog cleaned out and cleaned the septic filter. They checked to make sure water from the sinks, showers and toilets flowed without issue. They were both very knowledgable, professional and kind. Everything was cleaned up nicely before they left. They are all amazing. Highly recommend this company for any septic and plumbing needs.

  • Review 132 (2022-01-27 - Rating: 5)

    I was very happy with the service that Alex provided us. He was very professional and took his time to do the job right. I Highly recommend him to any of my neighbors.

  • Review 133 (2023-06-02 - Rating: 5)

    First time using Drain Mechanics, but it wont be our last! Our septic tank was full and backing up, and our usual septic company couldnt help us for almost 2 weeks! Drain Mechanics had us on their schedule for the following day. My appt slot was 7-12. Christina was awesome, she called to let me know Robbie was on his way, as I requested. I met Robbie E at our house 10 minutes later. I told him that wed been diagnosed with a bad drain field and our tank has to be pumped frequently. He explained that the style of our tanks tells him that they had been upgraded at some point since the original installation in 1985, and he was going to make sure we didnt have a damaged filter, rather than a bad drain field. He did some digging and found that the upgrade did not include a filter, verifying that our drain field is bad. Ive had 2 other companies out several times and nobody ever told us about this, or attempted to check for other issues. Robbie E was professional, knowledgeable and thorough. He took my email address and offered to have their office send me a quote to replace our tank and drain field as well. We will definitely call them again for septic issues.

  • Review 134 (2024-07-24 - Rating: 5)

    Great service from technician Cal! We are so grateful for your help and the efficiency office team at Drain Mechanics.

  • Review 135 (2024-12-27 - Rating: 5)

    These guys were great. Called on a Friday afternoon and was worried about emergency charge. But the tech, Doug, was able to get here early and unplugged my system!Thanks!

  • Review 136 (2023-08-10 - Rating: 5)

    Robert and Fred were very knowledgeable along with great customer service. Robert was very informative and showed awesome work ethic. I am very pleased with this company and will surely use you again. Also, will refer you to friends and neighbors. Septic tank is ready to use again. Thanks Drain Mechanics!

  • Review 137 (2024-05-18 - Rating: 5)

    Dont recall the gentlemans name. He was from NYC, a Yankees fan. Thats the only thing I can hold against him being an Os fan. He was professional, courteous and fast. Diagnosed the problem immediately, stripped shut-off, and replaced it faster than a Burnes sinker striking out Judge. Highly recommend Drain Mechanics. Theyre the best.

  • Review 138 (2024-10-21 - Rating: 5)

    Alan & Raymond they did an excellent job when they pump my septic. Totally recommend.

  • Review 139 (2023-07-30 - Rating: 5)

    We have been here in Palm Bay for 4 years now and we have had to have our tanks pumped quite a few times because of flooding so we have used a few different companies. I have to say Drain Mechanics has been the best so far not only were they the cheapest i have found they were here the very next day and i called after 3 pm. I do want to say the two men who came Robbie and Eduardo were perfect gentleman. Not only were the knowledgeable but very kind and even rinsed around the opening of the tank and replaced some missing screws at no extra charge. We haven’t found that many companies or contractors here in Palmbay that we have been happy with at all but I will say this is one of the best companies I have dealt with so far with some of the best employees even the girl that we spoke to at the office who answered the phone was very kind and very helpful so I am giving a shout out to Drain mechanics and would highly recommend them. Thank you very much. Kelly Oconnor, Beacon St, NW Palm Bay

  • Review 140 (2024-10-28 - Rating: 5)

    Alan and Raymond were so nice and were here in record time.i will recommend them if need be to my friends.solved my septic problem.

  • Review 141 (2024-10-10 - Rating: 5)

    Robert was excellent. Walked me through everything. got the job done right

  • Review 142 (2023-06-15 - Rating: 5)

    Wonderful experience with Drain Mechanics! The two gentlemen who came out to our home were very friendly, professional, and knowledgeable. Absolutely will be using them again and telling my neighbors. Even our tortoise was happy with their services as he came out to greet them when they arrived. 🐢 😄

  • Review 143 (2023-06-25 - Rating: 5)

    Very professional, speedy & efficient emergency plumbing service! We were doing a little remodeling work in our garage and hit the copper hot water heater with a nail, causing an instant leak. We had water spraying everywhere and immediately searched for an emergency plumber in our area. It was a Sunday afternoon, so we were concerned about finding a reputable company to come out to South Melbourne Beach. We found this company and were wowed by the number of amazing reviews. They answered immediately and quickly dispatched Eddie (who was awesome, btw). Within an hour, he was in our garage cutting out drywall. The leak was fixed quickly and professionally. Would totally recommend Drain Mechanics!

  • Review 144 (2024-11-01 - Rating: 5)

    Just had work done on my septic tank. The two employees, Raymond and Alan were extremely courteous, professional and knowledgeable. Work was completed in a timely manner. Even the customer service person who arranged the service call was very professional and courteous. Would recommend the company to anyone, without reservation.

  • Review 145 (2024-10-25 - Rating: 5)

    Cal was not only knowledgable, competent and efficient, also friendly and a pleasure to work with. Retain and reward.

  • Review 146 (2023-12-28 - Rating: 5)

    Had a leak right at the city line. They came out the next day and had it repaired in less than an hour. Very reasonable price. So thankful for the nice fast service. Will definitely call if I need a plumber again.

  • Review 147 (2023-07-20 - Rating: 5)

    A+++++ Converted my septic to sewer for FREE.Brooke and the whole office staff were all wonderful to deal with, great communication, very nice and friendly. Julio, the Project Mgr., was also great, went way above and beyond to see that I was happy. Met the owner who stopped by, very nice. He should be very proud of the company he built. It is a company that all businesses should strive to be.

  • Review 148 (2022-10-30 - Rating: 5)

    I recently bought a fixer upper and I have called Drain Mechanics out several times for a variety of issues. Everytime I call Rachel is fantastic and quickly sends out knowledgeable and courteous plumbers! I have had Scott and Steve help with my indoor plumbing needs with confidence and skill. I have had Isaac, Chris and Danny over to help with my septic tank, they were so helpful and gave great advice while promptly fixing our septic tank. Every interaction I have with this company is positive I would highly recommend them for your plumbing needs. They will be out promptly and fix everything while also charging reasonable rates. I am always impressed with the Drain Mechanics!

  • Review 149 (2024-05-04 - Rating: 5)

    Robert and Uno came out the afternoon after I called at 8pm to schedule an emergency pump out. They were great through and through. Professional, knowledgeable and tool great core of us. Thank you Robert and Uno

  • Review 150 (2024-12-19 - Rating: 5)

    Jacob did an awesome job, fast and thorough. Thank you!

  • Review 151 (2024-10-21 - Rating: 5)

    Alon and Raymond did a great job! Drain mechanics should get them a promotion!

  • Review 152 (2023-03-14 - Rating: 5)

    From the time I called to set up my appointment for pumping out my septic tank to them arriving it was top notch. Eddie and Robbie came out to do the job and both of these fellas are knowledgeable, respectful and very professional doing a job that is anything but glamorous. They walked me through some options with our system, performed the job and left it as best you could expect with two septic lids dug out. This company will be my first call in the future and I highly recommend.

  • Review 153 (2024-01-15 - Rating: 5)

    Had Drain Mechanics over to do suck out my septic tanks. Couldn’t have asked for a better crew to come out! I had Robert and Judge out to the house little did I know I thought I only had two tanks to find out I had four! Previous company never opened the other two tanks ever! Just goes to show knowledge is everything! Appreciate the info and quick and clean work!

  • Review 154 (2023-05-18 - Rating: 5)

    Robert and Fred came out to empty our septic tank. This is our first home that has a septic tank. My husband had a lot of questions about how septic tanks work, and these men were patient and helpful as well as professional. We were so pleased that we will use Drain Mechanics for all future plumbing needs. What a wonderful experience! Thank you!

  • Review 155 (2023-11-01 - Rating: 5)

    Ive used Drain Mechanics before and would not call anyone else. Lee came same the day and earlier than originally scheduled. He is knowledgable, friendly and fast. Once again, I was very pleased. Plumbing problems? Call Drain Mechanics you wont regret it.

  • Review 156 (2023-07-17 - Rating: 5)

    Robert and Eddie were very polite and professional. Hard working and got the job done! I had lots of questions and now feel like I know more about my septic system and how to maintain it. Highly recommend!

  • Review 157 (2023-09-18 - Rating: 5)

    These guys are the best, hands down. The technicians came out at the very beginning of the window I was given BOTH days and not only fixed my septic system, they explained the entire operating process, all of the components, and how to best self-service our system to prevent another emergency from happening again. Everyone within this company was incredibly polite, professional, and compassionate from start to finish. Brasky (I hope I spelled that correctly) even took the time to dig me a small emergency run off from the drain pipe to get my family through the night until the truck came out THE FOLLOWING AFTERNOON to pump out our tank and unclog the system. If you’re in need of any kind of plumbing assistance, rest assured that this company will treat you like a human and not just another number and will make you feel like a priority from start to finish.

  • Review 158 (2024-03-11 - Rating: 5)

    Drain Mechanics did a great job on my septic to sewer conversion. My yard was a nightmare, too. 2 tank system in the backyard. Had to pass by 2 big oaks, go under a fence, and deal with freshly ran underground powerlines. Amazing effort from multiple crews to get it done.

  • Review 159 (2023-09-12 - Rating: 5)

    Called late Sunday night due to my septic tank backing up and they had an opening the following day. Robbie and Eduardo showed up and instantly went to work. They explained everything professionally and showed what they did step by step. Definitely recommend

  • Review 160 (2023-01-11 - Rating: 5)

    Robert and Richard came to the house smiling and ready. Both really nice guys. They got to work immediately and serviced the septic tank. Very professional and attended to details as a team. They gave me good advice to keep my system well maintained. Drain Mechanic is my new go to for plumbing issues.

  • Review 161 (2024-08-23 - Rating: 5)

    Robert and Chris came right on time. They were efficient and even minimized how much turf they dug up to do a septic pump.

  • Review 162 (2023-01-24 - Rating: 5)

    I called drain mechanics after seeing their great reviews, and I gotta say I wasnt disappointed! Robbie, Robert, and Eddy were really great! They were extremely professional, and answered every one of my questions in detail, and made me feel very confident they knew exactly what they were doing. They found my septic tank within seconds, and were able to figure out that I had a second septic tank as well.In the end they determined I didnt need to get my septic pumped (I am a new homeowner, and there was no info on my tank during purchase) and they were very clear that I wouldnt need to pay for a full pumping, just the Trip Out fee, unless I really wanted to get it pumped. Theres no doubt in my mind another company would have just performed the pump and taken my money when I didnt need it.They quickly cleaned up the work area, and got my tank lids covered almost perfectly.When my septic DOES need pumping, I know exactly who Im calling!

  • Review 163 (2024-12-06 - Rating: 5)

    Cal Ashby was very professional and on time I would highly recommend

  • Review 164 (2024-12-12 - Rating: 5)

    Weve been very happy with Drain Mechanics for diagnosing or septic and installing a new water heater. Everyone has been professional and great with communication. Would highly recommend!

  • Review 165 (2022-02-23 - Rating: 5)

    Steve Dotson was awesome! Very professional, quick & efficient! Also Drain Mechanics Plus saved us a bunch of money from a previous quote for the same job. The valves on our water tank needed replaced. Steve went above & beyond my expectations!

  • Review 166 (2023-12-22 - Rating: 5)

    Drain Mechanics was able to come out asap! Ask for Don and Alphonso!! They were so kind and worked so hard. They went above and beyond. I will never use another company!! These guys were amazing!

  • Review 167 (2023-07-25 - Rating: 5)

    Eddie exhibited remarkable professionalism and friendliness. He readily addressed all my inquiries and was highly responsive throughout. His determination ensured that the job was successfully completed, and my family and I are incredibly grateful to him. Notably, Eddie worked diligently under the scorching Florida heat, accomplishing the task single-handedly. He truly deserves recognition and perhaps even a well-earned raise. Great job, Eddie!

  • Review 168 (2024-12-04 - Rating: 5)

    Amazing service! Robert did an amazing job:)

  • Review 169 (2024-11-20 - Rating: 5)

    Alan and Raymond came out and did work for us. You could not ask for kinder, more patient T folks. Highly recommend them. Kudos to Drain Mechanics for employing them. Explained everything I had a question on. Thank you.

  • Review 170 (2023-07-13 - Rating: 5)

    The employees Robbie and Eddie, were great at the work they performed on Septic tank. Didn’t have an problem explaining every procedure that was performed.. Very customer oriented, and worked as if I were their first customer of the day!! And did an above and beyond job on pumping out my septic tank…My name Is Bettye and I’m a resident of Cocoa, Fl338 Bay Ave

  • Review 171 (2024-10-18 - Rating: 5)

    Excellent work Drain Mechanics, 5 star services Allan and Paul Excellent workers, recommended.☀️☀️☀️☀️☀️

  • Review 172 (2023-08-29 - Rating: 5)

    Drain Mechanics is a fantastic company to work with. I recently had my septic converted to city sewer and out of the contractors on the list, Drain Mechanics was my choice and Im so glad it was. Brooke and the team in the office made sure that everything was taken care of, plus stayed in contact with me the whole way through, and the two hard working men that came out to do the work (Manny and Joel, I hope Im spelling their names correctly), showed up on time and really did such a professional job, going above and beyond when it came to solving unforeseen issues that can pop up on any job. They excel in what they do, and it shows. This is a company that you can depend on! Plus, they made sure the materials needed were correct for the job. No corners were cut! I cant thank them enough.

  • Review 173 (2022-06-29 - Rating: 5)

    6/22 MY cold water did not work after i had changed the faucet head.Called and got an appointment that coordinated with my schedule quickly. Steve Dotson showed up early (for which i was happy) and quickly analyzed the problem, which was simply a stuck valve. I knew it was stuck but was afraid to put pressure on it for fear it would break. He knew how much pressure he could use and was string enough to be able to turn it. He also explained what all the valves under my sink did and how far they needed to be turned, which is information i now need since i am now responsible for the full care of my house. Since it was such an easy fix, he was also able to get me a discount on the charge, which i appreciated.3/22 After a pipe burst behind my refrigerator and flooded my kitchen and laundry room, I called four plumbers before I found Drain Mechanics, who did not hesitate to come TODAY to fix the problem and restore water service to my house, even though it was after hours. Julio showed up within the hour, quickly assessed the problem, and fixed it quickly and efficiently. His truck was well-stocked so he did not even have to leave and return. I was extremely pleased that I could get it taken care of today. I have nothing to compare the value to, but considering it was after hours, I expect it was comparable to any other in the area. I also could have checked good quality, since nothing leaked when he was finished, he installed better pipe and hoses than I had had to prevent a recurrence, and left the work area cleaner than it had been previously!

  • Review 174 (2024-03-07 - Rating: 5)

    Fantastic service- I honestly cannot express my gratitude my mother came to visit and as it always happens it seems something goes wrong- this time my septic backed up- we called on Wednesday they were here Monday 8:00am. The guys were knowledgeable and respectful VERY professional and I cannot say enough of the office staff, I will highly recommend them.

  • Review 175 (2024-05-21 - Rating: 5)

    Jeff was very nice and efficient on fixing my slab leak! He did a great job and I thank him so much!!! Thank you again Jeff, you’re awesome!

  • Review 176 (2022-05-11 - Rating: 5)

    Drain Mechanics has done several jobs for us and we have always been completely satisfied with their work and prices. The most recent was a toilet and sink installation by Steve Dotson which were done perfectly and quickly. We will continue to call this company for all of our future plumbing needs and recommend them highly.

  • Review 177 (2023-04-01 - Rating: 5)

    Robbie and Vell came out to pump our septic tank today. They came ahead of schedule which was so appreciated as we had been unable to flush out toilets since the night before. They were friendly, explained what they would be doing, checked to see if our tank had a filter (which no previous company had checked before), they made sure our toilets were able to flush, then cleaned up.We so appreciate that Drain Mechanics was able to accommodate us so quickly today....especially since it was a weekend.

  • Review 178 (2023-07-11 - Rating: 5)

    I was having an odd situation in my 1977 edition house which is on a 2 tank septic system. The odd part is one tank has been partially covered with the concrete floor of the added-on back porch. The expertise of the septic crew, Robbie E. and Eddie, quickly figured the situation out and found the second lid of the partially covered tank just outside the porch floor. Which they proceeded to service efficiently, with a great attitude and ethic. In my opinion, these employees are some of the greatest assets of Drain Mechanics business. Thanks from Konrad Kelley.

  • Review 179 (2024-02-09 - Rating: 5)

    Team arrived same day & on-time, got to work immediately, finished quickly, cleaned up after themselves, courteous throughout; I would be happy to have Calvin & Derick service all my plumbing needs

  • Review 180 (2023-08-29 - Rating: 5)

    Had Drain Mechanics back to pump my tank. Chris & Greston were on time, professional and very personable. This is a good company to work with, thanks.Eddie and Robert were on it. They arrived on time, prompt, professional service. Explained everything in a way I could understand. Very nice young men.

  • Review 181 (2024-02-15 - Rating: 5)

    Came same day for emergency Robert and Joey where so nice and explained everything so well since I did not have any clue about septic tanks, would use again and recommend them any one with septic tank needs. Also ladies on the phone where very helpful

  • Review 182 (2024-08-15 - Rating: 5)

    Provided fast clean service repair. the girl Brooke in the office was very upbeat and professional

  • Review 183 (2022-03-18 - Rating: 5)

    Josh showed up on time and cleaned out my septic tank in less than an hour for $255. Would definitely recommend them for all septic issues

  • Review 184 (2024-08-14 - Rating: 5)

    They are always willing to help and on time.there techs are very knowledgeable and get the job done right

  • Review 185 (2023-02-09 - Rating: 5)

    Robert and Fred came out today, on time, and service my septic system. This is why I love Drain Mechanics Pro. They always have great technicians who are friendly responsible, and knowledgeable. Fred explained to me how my tank was working, what to look out for, and what not to do. These guys are true professionals.Ill definitely keep Drain Mechanics as my primary plumbing service.

  • Review 186 (2022-10-11 - Rating: 5)

    We had a leaky washer box. I scheduled an appointment with Drain Mechanics and they were very accommodating to my schedule. The plumber was Chase and he was outstanding!! He was professional, knowledgeable, time efficient and had excellent customer service skills. I would most definitely recommend them!! Thank you guys so much!

  • Review 187 (2023-12-30 - Rating: 5)

    Had toilets not flushing and sludge backing up in the shower. They came out same day. Extremely professional and technician was very knowledgeable. Went above and beyond in both curtesy and professionalism. Definitely 5 stars!

  • Review 188 (2021-09-29 - Rating: 5)

    I absolutely love everyone at Drain Mechanics. Alex, Eric, and so many others have come to work on my home time and time again. The work is always done quickly, done well, and is the best price in the area. Brooke has been a huge asset this entire time, assisting me with financing a complete replacement of my septic and redoing my entire drainage field. Everyone is so kind and so helpful, I appreciate everyone coming out and helping me in a time of need. There is nothing I can say but positive things- I’ve never trusted or appreciated a plumbing service more than Drain Mechanics. You guys are truly the best!

  • Review 189 (2023-01-10 - Rating: 5)

    The 2 guys that came out Eddie and Freddy were super nice and did a great job on pumping the septic tank. They told me about my system and how to maintain it. I will tell others about the great price and personal service.Thank you,Debi Garcia

  • Review 190 (2023-04-26 - Rating: 5)

    Drain Mechanics did a great job for my septic system replacement (complete tank and drain field replacement). They made it easy and Maygun always kept me up to date with what was going on with the process! Kyle, James, Manny, Joel, Gus and their crew did a great job with the install!

  • Review 191 (2023-09-29 - Rating: 5)

    Don and Pasmore were extremely helpful, knowledgeable, friendly and hard working. They were able to not only pump my tank, but also installed a new cleanout riser to address an issue that had been hidden from me by the previous owner. The filter lid had cracked and someone put a patch over it. I now have a clean tank and the ability to clean my filter every 6 months to prevent the issue in the future.Don and Pasmore did an outstanding job and I will definitely call in the future if I need any additional assistance.

  • Review 192 (2022-10-01 - Rating: 5)

    Eddie and Robert came out to pump out both our septic tanks. I asked them a ton of questions regarding our septic system and they answered all my questions thoroughly. I never felt rushed or that they were annoyed with my many questions. They sealed up our tanks better then they were before and gave us suggestions to keep our septic running like it should. Great company with respectful employees!