Appliance Exchange of Utah - Orem

Photo of Appliance Exchange of Utah - Orem

Located in Orem, Utah

Address: 21 1500 W, Orem, UT 84058, United States

Phone: +1 801-623-2152

Rating: 4.3

Services

  • Delivery
  • In-store shopping
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Repair services
  • Service guarantee
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards

Categories

  • Contractor
  • Appliance store
  • Refrigerator store

Photos

Comments

  • Review 1 (2024-11-12 - Rating: 5)

    Amazing place to go to if youre looking for well repaired used and great priced appliances. We got a set of Maytag washer and dryer and the employee who helped us was very helpful and kind we didnt get her name but she was amazing. They also give you a great warranty deal. Will be recommending them to others.

  • Review 2 (2025-01-02 - Rating: 5)

    Remarkably helpful service from Russ and Rhonda who are delightful. Thank you both for going above and beyond! Lifted by the humorous signs and warm customer service going above and beyond my expectations. Huge selection with a variety of brands. Very reputable business with long-term presence in the community. Fair policies and prices. Read your paperwork--its all clearly stated. Highest possible recommendation.

  • Review 3 (2025-01-06 - Rating: 5)

    My daughter was looking for a range and fridge for a basement apartment. Found both at a reasonable price. You do need to haul your own or they have service providers to deliver for a fee.

  • Review 4 (2024-09-21 - Rating: 5)

    Customer service here is amazing! The staff were all very friendly and great to work with. Didnā€™t feel pressured at all, they just gave us the info we needed and let us take our time looking around and deciding. Rhonda helped us out and she was so nice!

  • Review 5 (2024-11-25 - Rating: 4)

    4th experience with them. Weve never needed to use the 30 day warranty included with purchase. The stuff has always worked fine for us. Bring in your old appliance and get an extra year of warranty on used appliances. Print coupon online for $25 off. They do have new scratch and dent/ referbished stuff too- roughly 20% less. Their sales staff gives conflicting info so he it in writing before you pay! But all in all is been good and saved us thousands. Reduce, re-use, recycle. :) ā™»ļø

  • Review 6 (2024-09-02 - Rating: 5)

    Great experience! I bought a washer and dryer here Im 2011. Knew exactly where to go to purchase a fridge. Helpful staff and a lot of inventory to choose from. They do not offer delivery, but will help to load up your appliance in your vehicle. They offer contractors who can provide delivery. Will come here again!

  • Review 7 (2023-02-04 - Rating: 5)

    Amazing quick service! If you exchange youā€™ll get an extra year warranty and leave a good review and youā€™ll get 3 more months. I got a fridge and a washer and they are great!

  • Review 8 (2024-07-25 - Rating: 5)

    My sister and I came for a washer and dryer and we were met with the best staff possible. First, Rhonda helped us find a washer and dryer and explained to us how to find one and how to install them etc. She was amazing. Then, when we went to load my car with the washer, my car died. They were super understanding and one of the staff, Miguel, grabbed his jumper cables and car and jumped our car for us and then helped load our washer in. He went above and beyond. We will be coming back for any appliance needs and recommending this place to family and friends.

  • Review 9 (2025-01-08 - Rating: 5)

    So greatful we were able to find a replacement for our less than 5 year old LG that quit.

  • Review 10 (2024-12-01 - Rating: 5)

    The customer service was amazing and super helpful and made sure we got what we needed. The washer and dryer were affordable and in good repair.

  • Review 11 (2024-09-03 - Rating: 5)

    They were really helpful at explaining the details of my purchase. They have a wide variety of fishes for all different budgets. Will recommend.

  • Review 12 (2024-09-29 - Rating: 5)

    Very helpful and kindThey gave me free goldfish and helped me with the price of the stuff. They had very high quality appliances including: Washers, Dryers, Ovens/Stoves Gas/Electric, Door Signs, Speakers, etc.

  • Review 13 (2024-07-28 - Rating: 5)

    My husband and I have gotten 3 appliances from here so far, and we will continue to look here in the future! They are always so helpful, have the best selection and we love having the option for a warranty. Highly recommend!

  • Review 14 (2024-08-21 - Rating: 5)

    Very wonderful and efficient experience. They beat anyoneā€™s prices and took our appliances we didnā€™t want. Rhonda was a delight to work with. We are happy we came here

  • Review 15 (2024-07-28 - Rating: 5)

    Excellent customer service provided by Rhonda. Super excited to head home with a new washer dryer combo. Will make cleaning toddler mess soo much easier!

  • Review 16 (2024-06-15 - Rating: 5)

    I was pleasantly surprised how easy it was to buy an appliance here. I dropped off old appliances before, but Iā€™ve never done a new one. They had eight of the model I was looking for, brand new, just with some scratches and dings on them. The price was amazing and they offer great warranties, Iā€™ll be coming here for appliances from now on

  • Review 17 (2024-11-16 - Rating: 5)

    We have purchased several appliances here and have always had excellent service and the prices are excellent! I highly recommend Appliance Exchange of Utah.

  • Review 18 (2024-07-15 - Rating: 5)

    Loved appliance exchange! They were so helpful, friendly, and professional! Their warranties are such great deals, they took the time to make sure all of our questions were answered, and they made sure their products were up to par for what we needed.

  • Review 19 (2024-10-30 - Rating: 5)

    Helped me make a decision and gave me a good deal. My brother and I have been happy with this place.

  • Review 20 (2024-06-02 - Rating: 5)

    We arrived on a Saturday afternoon. to purchase a used/refurbished washer and dryer for my daughterā€™s new townhome. We found EXACTLY what we were looking for at an awesome price! Rhonda was so friendly, efficient, and just a joy to work with. The 30 day warranty is so great! Would rather purchase from here than FB Marketplace. You know that the appliances have been tested and will work! Thank you so much!

  • Review 21 (2024-11-29 - Rating: 5)

    Toni Ronda Maybell are amazing! Thank you for all your ser and great attention/ attitudes

  • Review 22 (2024-06-22 - Rating: 5)

    This place had exactly what we were looking for at a very affordable price. We wanted a washer with the agitator and not energy efficient and they had what we wanted. Very good customer service and very knowledgable about our needs. Very friendly and down to earth. Thank you!

  • Review 23 (2024-08-10 - Rating: 5)

    Staff was very helpful. Wanted us to be happy with our purchase. It was quick and easy!

  • Review 24 (2024-07-20 - Rating: 5)

    Super friendly people! We walked in with no expectation and were surprised to be met with great smiles and friendly advice. Highly recommend coming here even just for questions!

  • Review 25 (2023-11-18 - Rating: 5)

    Friendly staff. Large selection. Good prices. Clean appliances.

  • Review 26 (2024-08-08 - Rating: 5)

    Just picked up a used dryer from here and it works great. They are reasonably priced. Definitely worth checking out

  • Review 27 (2024-10-05 - Rating: 5)

    I like this place. Iā€™ve had a lot of hassle and problems with classifieds. I got a fridge here a couple years ago and itā€™s still going strong. Just got a washer & dryer set.

  • Review 28 (2024-09-07 - Rating: 5)

    Very nice! I have bought a lot of stuff here and they are super helpful and have great things!

  • Review 29 (2024-04-22 - Rating: 5)

    I needed a new fridge quickly. I went to Appliance Exchange and was able to purchase a new fridge with a small dent in the front. I was able to get the new fridge home and installed same day. It has only been a few days but so far the fridge looks and runs great. I registered for a one year manufacturer warranty with GE and purchased an additional year warranty from appliance exchange. (Note - you do need to take the appliance in to the store for the in store warranty, so keep that in mind). They are upfront and transparent about this policy which I appreciated. The customer service employees were all very friendly and helpful and took the time to answer my questions.

  • Review 30 (2024-08-10 - Rating: 5)

    Great place to buy any appliance. Have all types and all different price ranges for any customer. 10/10 recommend.

  • Review 31 (2024-11-08 - Rating: 5)

    Customer service was really nice and helped in finding what we needed fast and easy.

  • Review 32 (2024-09-04 - Rating: 5)

    We love Ronda. It was low pressure and we feel like we got a great deal!

  • Review 33 (2024-12-26 - Rating: 5)

    Great prices. Ive been buying appliances here for over ten years. By far the best deal around. They have used appliances of all price points as well as brand new appliances that are scratch and dent. Everything comes with a warranty. Ive bought maybe 30 different appliances here over the years for my rental properties.

  • Review 34 (2024-06-11 - Rating: 5)

    I donā€™t have the money to be out here buying $4k appliances. This place helped me get my dryer replaced for a solid $180, and since I brought them back my bad dryer, which they knew was busted, I was able to get a 1 year warranty from them. On top of it all, for a $50 deposit you get back, they let you borrow their dolly. Y se hablĆ”n espaƱol. Cannot recommend them enough times.

  • Review 35 (2024-08-10 - Rating: 5)

    Rhonda is amazing !! She was extremely helpful ! I rurally recommend her to anyone and everyone. Very satisfied.

  • Review 36 (2024-11-12 - Rating: 5)

    Great selection and even better service. They are a godsend for us and we will be back!!!

  • Review 37 (2024-12-07 - Rating: 5)

    Extremely helpful staff and reasonable prices. Definitely recommend.

  • Review 38 (2024-04-20 - Rating: 5)

    Fast service with patient, helpful staff at 10 min to close we found a fantastic deal! 1 yr exchange warranty with trade in, and loading and unloading lightning fast service. You wont be disappointed with the selection or pricing. I wouldnt go anywhere else!

  • Review 39 (2024-09-02 - Rating: 5)

    Mabel was super helpful and very fast to assist us. Happy with my appliance and experience here.

  • Review 40 (2024-01-17 - Rating: 5)

    What a great experience!!! We were searching for a washer/dryer set for our daughter. We found a matching set!! Very reasonable price that included hoses and both dryer plugs, as we didnt know if she needed gas or electric. Comes with a 30 day warranty and a possible 2 year warranty if purchased. They have an amazing line of appliances for all budgets. If you need an appliance go here, its worth it. They even have NEW!!! I just cant say enough great things about them. All the employees there are at you beck and call without that annoying pushover personality!!! GIVE THEM A TRY!!!

  • Review 41 (2023-01-07 - Rating: 5)

    Great selection even better prices. Found everything we needed, washer/dryer, fridge and range!!

  • Review 42 (2024-05-29 - Rating: 5)

    Rhonda was phenomenal and we loved working with her. She knows her stuff. We have always come here whenever one of our appliances runs out. We will be back to look for a stove. Thank you Rhonda!

  • Review 43 (2024-06-04 - Rating: 5)

    Absolutely love this place. I purchase ALL of my appliances from them. They offer new and used and a really great warranty on used items!They have a huge ever-changing selection of appliances.

  • Review 44 (2024-04-22 - Rating: 5)

    Great experience. No salesman pressure. They do not provide delivery BUT they have reputable vendors and a week for pick up. Lots of options to meet a variety of needs. Donā€™t forget to print their online $25/off coupon (must be printed to be eligible).

  • Review 45 (2024-01-10 - Rating: 4)

    Wide selection of used refrigerators, many for $50. They may be dented or have a missing part but not bad for the price.

  • Review 46 (2021-07-22 - Rating: 4)

    Picked up a new used fridge. Easy to work with and helpful staff. Not a super friendly staff. Great value in many of the options if you need a refrigerator, washer, or dryer.

  • Review 47 (2024-08-03 - Rating: 5)

    We found great appliances here! We bought a washer and dryer 3 months ago and they work great!

  • Review 48 (2024-08-03 - Rating: 5)

    Very helpful workers. Easy to find what we need with a 3 month warranty

  • Review 49 (2023-11-07 - Rating: 5)

    Our purchase was quick and easy!We needed a new fridge, we wanted a specific color and size, Russ took us through the store, showing us only the choices based on our needs. He did not waste any of our time. He was cheerful and helpful, answered all of our questions.Check out was a breeze with Rhonda, and the whole experience was much less painful than I had expected it to be looking for a used refrigerator.We paid a fair price for a pretty nice refurb, and we are happy with our purchase. Price, service, and quality of the item we bought all seem to be top notch.I will add photos when I get it home.

  • Review 50 (2024-09-08 - Rating: 4)

    The employees help unload your stuff. They have great service. And good employees.

  • Review 51 (2024-02-03 - Rating: 5)

    Weā€™ve gotten washer and dryers from here multiple times in the past few years. The ladies at the front desk were so sweet even offering my 7yo daughter snacks and bubbles (with permission of course). Theyā€™re fast, kind, and to the point

  • Review 52 (2024-08-08 - Rating: 5)

    Fantastic service! Helped me find just what I needed and extremely friendly.

  • Review 53 (2024-08-02 - Rating: 4)

    Quick and easy and good prices.And I just bought another freezer. Still happy.

  • Review 54 (2024-11-10 - Rating: 5)

    We got our fridge here with warranty. Very helpful staff!

  • Review 55 (2023-09-09 - Rating: 5)

    Bought an older fridge and a washer and dryer here for a great price and they worked great! Even when the washer was having problems we took it in and they fixed it up/offered an exchange. So easy, such fast service and we were off in less than 30 mins! Seriously such a great place and staff. Rhonda was especially helpful and super kind to us! We will be back if we need more appliances for sure

  • Review 56 (2023-10-13 - Rating: 5)

    These folks were very helpful. We came in near closing, but they still didnt rush us and showed us all they had or had coming up. They were also very patient with our crazy kids. I had to come back to pick up our freezer after removing our truck shell. Their warranty wont cover you if you transport a freezer/fridge lying down. This is understandable and my fault. But, just for your knowledge if you are looking to pick up same day.

  • Review 57 (2024-08-13 - Rating: 5)

    They were a great help and very informative in helping me to find the appliance that I needed!

  • Review 58 (2024-07-06 - Rating: 5)

    We were able to find what we were looking for very quickly, and they offered to get the cord on the dryer changed to match the outlet in our townhome.

  • Review 59 (2024-06-04 - Rating: 5)

    We had a great experience with Rhonda. The machines all appear of good quality and we had a great interaction for our purchase.

  • Review 60 (2024-12-29 - Rating: 4)

    Decent place to buy second hand appliances and scratch&dent stuff

  • Review 61 (2024-04-28 - Rating: 5)

    We came in and found a great deal on a washer and dryer! Ronda gave us great customer service, she was great explaining everything and after purchase went over all our paperwork!!

  • Review 62 (2023-06-13 - Rating: 5)

    Ive bought a few appliances here for some of my rental homes. The people are super nice. The stove I bought 4 years ago still works great. Recently I bought a washer and dryer that look nice but still have yet to hook them up... they also have pretty decent warranties. Another thing I liked is that they included the hoses for the washer and 2 different plugs for the dryer in case one didnt work.

  • Review 63 (2024-12-03 - Rating: 5)

    Fantastic customer service, wonderful selection and a good experience all around. Well definitely be coming here for future appliance needs. Rhonda was so nice and helpful!

  • Review 64 (2023-05-13 - Rating: 5)

    These guys are great! Offer extended warranties and are super friendly and helpful. They always greet u with a smile and do the little things to make sure you are happy. Went in on the Saturday before mothers day and they were giving all the ladies a rose. Love em and will use them for all my appliance needs.

  • Review 65 (2024-01-13 - Rating: 5)

    Great, fast, friendly customer service. They even gave us the hoses we needed and a great price for our daughters first apartment. Will definitely recommend. They even have a warranty!!!

  • Review 66 (2023-12-20 - Rating: 5)

    Im buying my second appliance here in two years: a deep freezer last year and a fridge for my garage this year. The value is so much better than anywhere else Ive found! My brand new but dented fridge cost less than half of what my sister spent to repair the fridge in her house last year.I will definitely check here first before buying any large appliances in the future.

  • Review 67 (2024-02-06 - Rating: 5)

    I called ahead to check availability and was given honest and accurate info about their inventory. I was directed to their website to see what I was looking for. I went to their location and was shown lots of options with honest info about their condition and the price was great. Help loading, extra cord, updated warranty. Just honest business for used equipment.

  • Review 68 (2023-12-02 - Rating: 5)

    Fantastic experience exchanging our old washer for a refurbished one. We were in and out super fast and got exactly what we needed for a great price. We will definitely return in the future if we need to exchange anything else!

  • Review 69 (2024-09-22 - Rating: 5)

    Wonderful experience. Easy to work with, and affordable prices!

  • Review 70 (2023-05-22 - Rating: 5)

    We have been here a couple times and each time we come, Rhonda is friendly. And they had snacks for our kids both times. I like that they have multiple options to choose from. They were helpful and knowledgeable when it came to knowing whether we could tip the washer or not before loading it in our vehicle. They will help you load it into your vehicle. Hereā€™s to hoping our washer lasts us!

  • Review 71 (2024-12-27 - Rating: 5)

    Great values and excellent customer service!

  • Review 72 (2024-08-25 - Rating: 5)

    Great customer service! Helped me find exactly what I needed.

  • Review 73 (2024-01-15 - Rating: 5)

    Super quick and amazing service! Definitely the place to go for a washer and dryer. It feels nice not having to worry about buying a set second hand and it breaking. The prices are about what you would get on ksl but with a warranty.

  • Review 74 (2024-02-24 - Rating: 5)

    This store is amazing! We had to buy 6 appliances for a new house and rental. They had a great selection and wonderful prices! Russ and Steve J took great care of us!!!

  • Review 75 (2024-02-24 - Rating: 5)

    Great place for cheaper appliances with a good warranty. Super friendly and easy to work with. I highly recommend if youre looking for a used appliance or dent and scratch specials!

  • Review 76 (2024-07-29 - Rating: 5)

    Super nice appliances, with a excellent attendant/service. The prices are awesome!

  • Review 77 (2024-08-25 - Rating: 5)

    Thereā€™s a great selection of dryers at great prices! Highly recommend!

  • Review 78 (2024-07-05 - Rating: 5)

    Great customer service and excellent pricing when buying a washer/dryer set.

  • Review 79 (2024-08-14 - Rating: 5)

    Wonderful place! We were helped quickly and found exactly what we needed.

  • Review 80 (2023-12-09 - Rating: 5)

    Very friendly and like the joke around. Smiles to share and friendly personalities. Lots of selection and sold us as soon as we walked in.

  • Review 81 (2023-11-04 - Rating: 5)

    Helpful and friendly staff. Helped me find what I was looking for. Gave me an extra year of warranty for giving them me broken oven. They unloaded my old oven and loaded the my new one into the vehicle. Overall, a good experience. :)

  • Review 82 (2024-08-10 - Rating: 5)

    Lovely experience with Ronda! Helped me out immensely.

  • Review 83 (2024-08-07 - Rating: 5)

    These guys were great to work with and prices are very reasonable!

  • Review 84 (2021-12-18 - Rating: 5)

    I got a great deal on a washer dryer combo about 6 months ago. It has been a great set. I bought the warranty, which I would highly recommend, and the heating element went out. They were super easy to get in with to do the repair under the warranty. I brought the dryer in, and they said it would be done in 3-5 business days. I got a call 2 or 3 hours later saying they had placed priority on it because it was warranty job and that they had finished. I came by, picked it up, and had it home working again same day as dropping it off. Great service and great communication. Thanks guys!

  • Review 85 (2024-07-13 - Rating: 5)

    Super friendly and helpful! No hassle, very reasonable prices.

  • Review 86 (2023-09-05 - Rating: 5)

    Amazing customer service! Everyone was friendly! Rhonda educated me on my broken washing machine and on the ones they had available there for purchase which was super helpful for someone like me who doesnā€™t know much about appliances - well now I do ;)

  • Review 87 (2024-10-25 - Rating: 5)

    Always friendly, buy all my appliances from them.

  • Review 88 (2023-11-30 - Rating: 5)

    Super friendly staff, lots of selection and price ranges, very easy to work with. They also have sub contractors available for delivery and install. I was able to get it delivered the same day!

  • Review 89 (2023-08-30 - Rating: 5)

    I have been buying appliances for my rentals from Appliance Exchange of Utah for a little over 5 years now and not only are they priced right but Ive never had a problem with any of the appliances they have sold me. I always make sure to bring the old appliance back to get their one year warranty and have that peace of mind, but Almendra,Tony and Rhonda treat me like family now. One more thing, you cant beat the signs in the store!

  • Review 90 (2024-08-08 - Rating: 4)

    Huge selection and very helpful and knowledgeable staff. They even help load!

  • Review 91 (2023-04-23 - Rating: 5)

    So far so good! We recently got a refrigerator from them, and it was so affordable and it works beautifully! I like the warranty options, both the year and two year warranties are affordable and reasonable. If you want a newer appliance they have plenty of options available.

  • Review 92 (2022-07-02 - Rating: 5)

    I bought a washer and dryer two years ago and theyā€™ve been running great! I paid $25 for a year long warranty and used it once for my washing machine the first year. I havenā€™t had problems since they fixed it (I just had to drop it off myself). You can extend the warranty up to 2yrs ($25 to renew) and I just barely took my dryer in to get fixed for the first time since I bought it. I got so much value out of what I paid for. 10/10 recommend. Great customer service.

  • Review 93 (2022-10-15 - Rating: 5)

    We love these guys. Bought our eighth appliance with them today over 10 years, have only had to have one of them serviced, one time. They are great appliances. They are usually scratch and dent, so if you have to have primo looks then you get to pay full price somewhere else. But since we dont care about a few dents and scratches, weve enjoyed budget appliances from these guys for years. Thanks for saving us so many thousands of dollars!

  • Review 94 (2023-08-23 - Rating: 5)

    Wonderful customer service, great deals! We found all of our appliances here for our remodel and weā€™re very happy with how they all turned out! All were clean and in great condition! 10/10!

  • Review 95 (2023-10-28 - Rating: 4)

    Reseller of used washers and dryers that has served me well. Very good one month minimum warranty on what they sell. Prices have increased recently but hasnt everything?Still very friendly and helpful. Not quite as full of stock but had what I needed.All stocked up with great product. Inflation price increases are inevitable everywhere. Service was again exceptional.

  • Review 96 (2024-08-25 - Rating: 5)

    Very quick and helpful. We bought a washer in minutes

  • Review 97 (2024-05-11 - Rating: 5)

    Ronda was very helpful and they had awesome products to choose from!! Definetly will be back and recommend to all we know!

  • Review 98 (2023-12-09 - Rating: 5)

    Found what we needed quickly and got in and out. The owner helped us and was very pleasant to work with and had a great sense of humor. The signs in the checkout area were funny.

  • Review 99 (2024-04-28 - Rating: 5)

    Excellent services Ronda is great come and see her !

  • Review 100 (2022-09-03 - Rating: 5)

    Leave a review and get 3 months of warranty.Good stuff though. Helpful staff. And good deal. As long as the product is good (have the warranty for that. Then Ill say this place is a great place to go for college students (like myself) and others looking for an appliance that will do the job for a good price.

  • Review 101 (2023-05-09 - Rating: 5)

    We are buying our 2nd washer after 4 years from Appliance Exchange. We initially bought a used washer and dryer set when we moved here and they have been so great to service any issues with the appliances while they were under warranty.We always recommend them to friends and families looking for affordable appliances!

  • Review 102 (2024-07-17 - Rating: 5)

    Very helpful and tons of awesome inventory! We love this place!

  • Review 103 (2023-04-15 - Rating: 5)

    I always feel like I get the run around at other appliance places. This one was fantastic. I ended up spending exactly what I wanted for what I needed. The customer service was fantastic and they even took my old dryer. I warned them it was a nightmare piece and Id be doing them a favor by dumping it. They waved it off and said they still wanted it. I even got a year in waranty by handing over my old appliance! Well definitely be back for other appliances in the future.

  • Review 104 (2024-05-08 - Rating: 5)

    Such great service and helped us find things super fast with great ease and so friendly! Definitely would come again!

  • Review 105 (2024-09-28 - Rating: 5)

    Everyone jumped to help us and set us up with a nice set!

  • Review 106 (2021-12-02 - Rating: 4)

    Great deal on a washer and dryer, and purchased a year warranty for cheap. I would have to bring the appliances to them for repair though. Been using them a few months and theyā€™ve worked well. Definitely felt more comfortable buying from them than on classifieds. They were reluctant to want to offer any buying advice, simply pointing me towards the washers and dryers, but after talking to the guy for a minute he did answer my questions and helped me make a decision.

  • Review 107 (2022-06-29 - Rating: 5)

    After trying to find the location the evening before, and not actually stopping because of traffic at rush hour time, I called the next morning and she was incredibly helpful! Over the phone, she talked to me about what was in stock, which was incredibly helpful for me to make the decision about going in to the showroom. I have so far enjoyed my interactions with them! I found them very helpful in deciding which washer to buy, and there were several options presented and explained to me. Thank you!

  • Review 108 (2024-08-29 - Rating: 5)

    I have been happy with the appliances and service.

  • Review 109 (2022-12-08 - Rating: 5)

    I knew it I came for the moment I got here. There was a nice unit right by the door. The store owner and the assistant were quick to help., they told us all the warranty options. They were kind and it was a great experience.. not only what I recommend this to everyone but Iā€™m coming back the moment I need an oven. So we have 30 days to bring it right? Iā€™m probably gonna bring it tomorrow just cause when I get this hooked up. I need to get out of my house anyways. Iā€™ll be here tomorrow. It in tomorrow so this

  • Review 110 (2024-01-05 - Rating: 5)

    So far so good. The selection was great and no high pressure sales. Exchanging our old unit gave us a 1 yr warranty on the new. You have to bring it to them though. Sales person was nice and efficient. Loved reading all the awesome signs they have decorating the store. A great place!

  • Review 111 (2023-09-08 - Rating: 5)

    Friendly, good quality. Love the warranty.

  • Review 112 (2023-12-06 - Rating: 5)

    This is the place for your next appliance. I got a great deal on a fridge, microwave, dishwasher, and stove. This is for my rental, but Iā€™m definitely going to make my next appliance purchase with Appliance Exchange of Utah. Friendly and helpful service. I would 100% refer anyone to them.

  • Review 113 (2023-12-30 - Rating: 5)

    This is a wonderful business. I needed a new washer and they made it so easy to purchase a new one. Thank you so much to the staff for making my transaction so easy.

  • Review 114 (2023-02-25 - Rating: 5)

    Bought a dryer from here and had a great experience. Great cost, found it in great condition, still working well after 3 years of much use. Came back to get a deep freezer and appreciated the help of their staff to find it.

  • Review 115 (2024-01-10 - Rating: 5)

    Just needs to be known that I bought a Kenmore Elite washer/dryer for $350 here in 2011 and they still work. Only parts Ive replaced include a small piece inside the agitator and a sensor on the dryer. Little to no maintenance. Im scared if I replace them the newer ones wont work as long.

  • Review 116 (2020-02-07 - Rating: 5)

    Very organized place, prices are affordable .I didnt find what i was looking for but i will recommend this place to friends when they want buy cheaper appliances.

  • Review 117 (2022-07-16 - Rating: 5)

    Super helpful and willing to work with me. Replaced my dryer with the warranty twice when it quit. They also give you a free year warranty if you exchange it and give them your old one. Best prices in the area too. Cant recommend them enough.

  • Review 118 (2022-10-29 - Rating: 5)

    Weā€™ve purchased from here 3 or 4 times. Weā€™ve always been very satisfied with the customer service. With the extra 2 year warranty purchase, any issues with the appliance was fixed for free. If youā€™re looking for a reliable used appliance, this is the place to go.

  • Review 119 (2024-09-22 - Rating: 5)

    Great experience, great price, great service!

  • Review 120 (2024-12-14 - Rating: 5)

    Ronda is amazing. Very knowledgeable and helpful. Very patient too

  • Review 121 (2022-09-13 - Rating: 5)

    My wife and I got our first appliances from this wonderful family owned business. We had an issue with our first washer, but Heather was able to get us set up with a different appliance easily. We appreciated their respect and professionalism while working with them.

  • Review 122 (2023-06-08 - Rating: 5)

    We purchased our first refrigerator from them 9 years. It has lasted without problems. Great service, Great selection. Recommend them for your appliance needs!

  • Review 123 (2022-09-22 - Rating: 5)

    We had a wonderful experience finding a simple fridge for our garage that is guaranteed to work. They offered a full year warranty with our purchase and peace of mind that should we have any issues arise, it would be fixed. We would absolutely purchase again!

  • Review 124 (2022-10-18 - Rating: 5)

    Always great prices and good service... And quick refunds if for some reason the things dont work weve had both types of transactions here and it went smoothly and to everything worked out great. Like new appliances in many cases for less than half price of the new

  • Review 125 (2023-07-29 - Rating: 5)

    The people here were very helpful and patient while I made my decision. Hopefully the used appliances will last a reasonable amount of time but with the standard 30 day warranty we should know right away if there is an immediate issue.

  • Review 126 (2022-12-23 - Rating: 5)

    Utah appliance exchange is an excellent source for replacing your appliances. You get a warranty for repairs & the staff is friendly, fast & the prices are more than reasonable for the service & goods you receive. They even extend your warranty if you take in your old appliance! Top notch! Highly recommended.

  • Review 127 (2022-12-23 - Rating: 5)

    We had a great experience here buying a new fridge. Great pricing and we were able to plug it in to make sure it worked before we bought it. Customer service was great. Stop by and find yourself some quality items at a discount price.

  • Review 128 (2024-08-22 - Rating: 5)

    Very helpful staff. Found what we need in a few minutes.

  • Review 129 (2023-12-16 - Rating: 5)

    We have gotten all of our kitchen appliances here. The staff is very helpful and the prices are very low. The appliances are very reliable and you get a warranty if you bring in your old or broken appliance.

  • Review 130 (2021-12-14 - Rating: 5)

    We showed up from out of town five minutes before they were supposed to close to try to quickly buy a garage fridge. I was amazed at how many options they had! The staff was all very friendly (even after they had to stay a little late on our account!) and helped as much as they could. We got a smokinā€™ deal on a fridge that had some cosmetic damage, but seems to work perfectly for now. We also bought a year warranty, which seemed totally worth it for the $25 it cost. Would definitely shop here again!

  • Review 131 (2024-01-13 - Rating: 5)

    Great help! Very responsive to our questions and concerns about replacing our washing machine. Would highly recommend for people looking for an appliance replacement in the future.

  • Review 132 (2021-01-29 - Rating: 5)

    I donā€™t know why thereā€™s so many bad reviews when weā€™ve had an amazing experience! The manager there was so friendly when my dad and I went to get a washer and dryer. It literally states in their warranty that they DONā€™T deliver or pick up if the appliance needs fixing so I donā€™t understand all the comments about that. Definitely a straight forward company, if you donā€™t like the warranty simply donā€™t buy. But we definitely had a great experience! And definitely recommend if youā€™re on a budget! :D

  • Review 133 (2022-08-31 - Rating: 5)

    Appliance exchange of Utah went above and beyond. I bought a washer and dryer unit almost a year ago and bought the 1 year warranty. At 11 months, the washer stopped working. I took it in and they said they couldnā€™t fix it but that I could have in store credit to go toward a new one. They didnā€™t have a comparable one and said they would call me as soon as they did. And they did call! Excellent customer service! They even switched out the electrical cord for the one I needed at no additional cost.

  • Review 134 (2024-08-07 - Rating: 5)

    Appliance Exchange was great! Fast, easy, no hassle

  • Review 135 (2024-07-31 - Rating: 5)

    Weā€™ve had consistently good service here.

  • Review 136 (2022-10-01 - Rating: 5)

    I bought my front-load Washer and Dryer here and it was in great condition. The interior and exterior was in good condition and honestly, I would say there was nothing flawed about it. The owner of this place was very knowledgeable and helpful in picking the right set for us. Great place to buy appliances!!!

  • Review 137 (2023-08-14 - Rating: 5)

    Huge selection, very helpful staff, good range of prices and models. Easy to get a warranty with an old machine. Left review in exchange for additional 3 months warranty

  • Review 138 (2022-10-08 - Rating: 5)

    Great customer service. Awesome selection. Honest when asked about a garage fridge. Didnā€™t try to sell us a nicer, more expensive one. Showed us all the models we were looking for. Definitely recommend!!!

  • Review 139 (2022-06-29 - Rating: 4)

    These guys & gals are wonderful! They provide a service often overlooked within the purview of reduce, reuse, recycle in our consumer driven society.The majority of the population doesnt have a couple of grand handy at a moments notice to replace an appliance necessary in day-to-day living. Particularly to replace an appliance that, if bought 20 years ago, would have lasted 15. But currently has a rollover of about 7 yrs. The price goes up, the quality goes down.Appliance Exchange of Utah offers affordable, working options for any budget.Why 4 stars instead of 5?The only thing I would change... if it were at all possible to offer the option of having a repair technician come to your home (for an additional fee of course), that would be priceless in our instance. Both my husband & myself are disabled. So being able to bring the appliance back in for warranty work proves to be a logistical nightmare for us unfortunately.

  • Review 140 (2023-04-19 - Rating: 5)

    Me and my associate were kindly greeted and helped in a professional manner. They took care of us like we were family and even gave us a discount from finding their ad on KSL. 10/10 experience.

  • Review 141 (2024-05-13 - Rating: 5)

    Best place some good deals on fridgesšŸ˜‹

  • Review 142 (2022-09-26 - Rating: 5)

    The staff was exceptional. Especially the young lady that helped us. So sorry canā€™t remember her name. Glasses dark hair (English) we were in and out with a washer in less than 30 minutes. She took time to show us other items in the back. Great experience.

  • Review 143 (2023-11-07 - Rating: 4)

    Its a great place to get cheap appliances. Ive traded two refrigerators with them, and even though one didnt work properly when I got it to my house, I brought it back and they exchanged it with no problems.

  • Review 144 (2023-07-29 - Rating: 5)

    Great service. We found a refrigerator that worked for us. Then they found all the parts to the ice maker for the freezer just in case we wanted to hook one up. Very nice people too.

  • Review 145 (2024-09-05 - Rating: 4)

    Great prices, friendly employees!

  • Review 146 (2024-05-04 - Rating: 5)

    Great experience. The workers were all so helpful and we were in and out with what we wanted in no time!

  • Review 147 (2024-03-19 - Rating: 5)

    Very helpful and friendly staff and owner! Weā€™ll definitely be back for our next appliance needs.

  • Review 148 (2024-07-25 - Rating: 5)

    Such lovely, friendly, and helpful staff. Rhonda helped us choose a new washer and dryer set for our apartment. Walked us through which washer and dryers were good for us and our place. Very good at explaining the process of moving them and warrantyā€™s.

  • Review 149 (2023-01-23 - Rating: 5)

    Great pricing and super easy to work with.You need to use Adam and Trevor to deliver and install the appliances, they are great guys! Easy to work with and very efficient. We will be using Appliance Exchange and use Adam and Trevor to deliver again in the future.

  • Review 150 (2017-01-28 - Rating: 5)

    Russ was very helpful and gave us a great deal! We got front load washer and dryer in great condition other than a bend but was more than willing to fix it. He also threw on a two year warranty. Id definitely shop here again!

  • Review 151 (2023-12-05 - Rating: 5)

    Lovely to work with. Knowledgeable and helpful! Warranties! New used lots of choices. Why would I buy appliances anywhere else!

  • Review 152 (2024-01-03 - Rating: 5)

    Super easy to deal with, very helpful! The appliances look great, have been tested and are clean - thatā€™s a huge bonus.

  • Review 153 (2023-12-16 - Rating: 5)

    The customer service was wonderful and very welcoming! Very helpful in helping us pick out a washer and dryer set!

  • Review 154 (2024-02-07 - Rating: 5)

    Came to look at discounted fridges with the hope of finding something with good storage for the garage. Happy to say everyone we talked to was super helpful and we ending up finding a fridge to take home today!

  • Review 155 (2022-07-12 - Rating: 5)

    Came from outta town to vist my grandmother. While I was visit her refrigerator went out. The care and hospitality that this store gave me was top tier. They made me feel like they really cared. 10/10 times would recommend this store to other people.

  • Review 156 (2023-11-24 - Rating: 5)

    Great prices! Super friendly people. Never pay full price for an appliance. These refurbs are about as good as new!

  • Review 157 (2024-03-15 - Rating: 5)

    Very nice and helpful staff. Quick and professional. Almendra helped me and she was great!

  • Review 158 (2024-03-14 - Rating: 5)

    Iā€™ve used appliance exchange several times, they provide a great quality product for the prices and are upfront and clear with their warranties and policies

  • Review 159 (2020-08-06 - Rating: 5)

    Fast simple and easy. We needed a new washing machine fast.my wife saw the add and we loaded the dead machine in the back of the truck and headed out. They had plenty of machine in the price range and we found one very quickly. We paid for the new washer. I needed to use the restroom and before I was out the had the old one out of the truck and the new one in and were finishing strapping it down. We were in the store maybe 20 minutes. Any other time I have purchased appliances it took hours and then delivery in a few days.This was great.

  • Review 160 (2023-02-25 - Rating: 5)

    They have amazing prices and great quality products. Supper nice people and very helping. Got me what I wanted for the best price. Would recommend to anyone

  • Review 161 (2017-05-06 - Rating: 5)

    Couldnt have been a better experience. The employees were friendly and helpful. The prices were lower than I expected, and I was able to find exactly what I was looking for.If I have any issues with the appliances or the warranty, Ill update this review, but so far everything has worked great and I saved almost $400 on a washer.

  • Review 162 (2024-10-19 - Rating: 5)

    Great place for good used washers and driers. Come in and see!

  • Review 163 (2023-03-25 - Rating: 5)

    We heard from a friend about how great Appliance Exchange is. We just came in today and bought what appear to be a very good washer and dryer for an unbeatable price plus we got a great warranty. Iā€™m sure weā€™ll be very happy

  • Review 164 (2024-04-04 - Rating: 5)

    Good service and totally honesty. Straight forward and helped us load it into the car

  • Review 165 (2024-11-08 - Rating: 5)

    Amazing place! Great service! 5 stars !!

  • Review 166 (2023-08-08 - Rating: 5)

    The people were great, we got really great deals and I left feeling real comfortable with my purchase because of their great warranty policies.

  • Review 167 (2024-01-10 - Rating: 5)

    Bought fridges here 2 years ago & back for another one. We love this place! 10/10 recommend

  • Review 168 (2018-03-03 - Rating: 5)

    Wish I wouldve known about this place before bought new appliances. They have a great selection and the customer service was awesome. Prices are amazing!Update: March 2018 - A year later the pump on our washer started leaking. Appliance Exchange saved the day again. They stand by their warranty and were easy to work with. I would recommend them to anyone needing a washing machine, or any appliance for that matter go here.

  • Review 169 (2020-12-20 - Rating: 5)

    I bought a washer and dryer set here about 3 years ago and it has been great! I was a little worried buying a used washer and dryer with only a warranty being so long, but Iā€™ve never had any issues and got them for an amazing deal! I would definitely consider shopping here again.

  • Review 170 (2022-11-21 - Rating: 5)

    Helpful and great prices. Got a scratch and dent new model that is very nice. Good warranty options to increases confidence in buying not brand new

  • Review 171 (2024-01-30 - Rating: 5)

    Great service! I got a washer/dryer stack set for an awesome price. Thank you!

  • Review 172 (2022-05-19 - Rating: 4)

    This Id s great place to get refurbished appliances for a great price. They do a great job of having a good selection of all ranges, washers, dryers, fridges and more. I have bought several appliances from them and have only once had to bring an appliance back ince fof service. Their service them does a great job as well. They are so great to work with and I would recommend using them to anyone.